HomeMy WebLinkAbout0438.095,'~' ,
City of Palo Alto
City Manager's Report
1'0: HONORABLE CITY COLlNCIL
FROM: CITY MANAGER DEPARtMENT: POllCE
AGE."'1DA DATE: October 10, 1995 CMR,438:95
SUJUECT:
On November 20. 1989, Council directed !be Polke Department 10 prepare quarterly reports
that summarize citizens' complaints. This i. an informatlonaI report 0( an citizens'
<XJlllpiaints received and ;nvestigaJ.ed by !be Palo Alto Police Department dur'.ng the third
quarIer 0( 1995.
BFffiMMENPADONS
No Council action is required.
POJdCY IMPIJCATIONS
None.
EYF£UllYE SUMMARy
The following report is I summary 0( an citizens' complaints received and investigated by
!be No Alto Police Department during !be third O>lendar qul\rler 0( 1995.
A Iotal 0( 17 complaints were received during this period (July -Seplember 1995). Fifteen
investigations have bee .. concluded.
As a _ 0( routine. staff aI1empb \0 identify oIhet associated issues that may not have
bee. included in the initial complaint. Official cocrective action (discipline. admonishment,
training, policy review) occurred iD alI situ.tions where I complaint was deemed sustai ned.
A complaint is "sustained· when III investigation discloses sufficient evidence \0 clearly
prove !be IclJegations made. Absent su<:h evidence. I complaint may be deemed "Il0l
Par-J of J
o
Page Two
sustained,' Other catcg<>ries of disposition include: 'unfounded," when it un be
dcmooslraled that !he alleged acUOIU <l"ld DOt occur; &nil 'exooerated.· whell !he acts Wel'C
coosislcDl widtdcpar1menl poIioo and ~ure$_
NOlIe,
ENVIRONMENTAL ASSfi$SMENT
NOlIe t'eqIIired.
AD'ACHMENTS
, .-, 0.:;;. ~ _,
"->:.:,:
-'
.--~ '. j"' '. ~~ ~~>~~ .," --.---
,r<
", ~ .
DEfiNITIONS OF COMPLAINTS BY CAU:GORY
1. Doplll'lmlnt pPlcy and PrqcedIM'alNo Emo!oy .. MIsconduct • Compl&InU
tIwI! IIddreN tfHI department". policies Ind procedures In general, not
employ .. misconduct. Exemples Include di$agraamant over speed limits.
paI1dng fInN. trIlffIc law •• ItC.
2. Sery!ce -ComplaInts that addt ... the fa!lure of In employa. to perfonn •
required aarvIca. Examples Includa fanure to retum .. phone cal. follow up
on ~ Investlptlon. respond to • call. ate.
3. OamunotlCowtesy -Complaints that addtess discourte5y by an employee.
4. Miscgndyct -Complaints that IIddnIss vIoIlItiona of department rules Of
poIIclea beyond discourtesy. Examples Include abuse of al.lthority and
tIgnifIcant procedo.nl enors.
5.-Uooa~"Hl"t Force· Complaints that ackl<esa tha use of unnecnsary force
upon a 'citizen during the course of an 1IlT.51 Of performance of duties.
I
1
)-1. -,._
. :---. . -
.-.
.'. , .
DISF>OSltl()NS Of' .t995 CitiZENS' cOMi'LAINTS • 3rd C1U~
POlICYI DEMEANOI!I UNNECESSAJiY
PROCEDURE SERVICE COUII'T£SY MISCONDUCT FOf!Ce
UNFOUNDED DISPOSITlONS Thio_
.0-I Z Z ,
Y ... ~ z , 5 .\
EXONERATED DISPOSITlONS
Th~'1u"" 3 I .0-.0-
l'~ to",""" 3 I .0-.0-
NOT SUSTAINED DISI'OSITIONS
Thll_ .0-~ .0-.0-y-I 3 , I
SUSTAINED DISPOSITIONS
Thil_ I I 3 .0-.0-
VNr.fG'" 2 Z S I
TOT AI. THIS OUAAT'Eft 4 3 5 Z I
roTA.. YWi-TO.oA1i t 1 It 5 ·3
Oumt ...... W qulM"'tef~ 5 compllir.hI we,. IlUlUinecl' rnutting i1 one empl'ayel receivtlg I written I"IJ)fi"nand.
and' 4 ImpJoyus rlclivi'lr lCfmon&hmenti.
, ,
TOTAL
•
•
S •