HomeMy WebLinkAbout0238.095City of Palo Alto
City Manager's Report
TO: HONORABLE CITY COUNCIL
FROM: cn'Y MANAGER DEPARTME.!\iT: POllCE
DATE: M'JlY 4, 199$ CMR:138:95
SUBJECT: Citizens' C<>mplaint Summary -nest Quarter 1995
REQUEST
On November 20, 1989, Council directed the Police Department 10 p<epare quarlerly reports
that summa..'I'iz.e cltiz.ens~ complaints. This is an infonnationill re?Ort of all <=itizens~
complainls received and investigated by the Palo Alto Police Department d'Jring the first
quarter of 1995.
RECOMMENDATIONS
No CooDCil action is required.
POI.ICY IMPYCADONS
EXF1VIJYE SUMMARY
The following report is • summarf of all citizens' complaints received and investigated by
the Palo Alto Police Department during the first calendar qu arler of 1995.
A total of nine complaints were received during this period (January -March 1995). Nine
investigations have been concluded. Three complaints from tI1e p<eviou, fiscal ~ear were
completed this quarter.
AJ. • matter of routine, staff attempls 10 identify oLier IlSsociated issues thai may nO( ha.e
been included in [he initial complair.t. Offkial con-ectrve action (discipline, admonishment..
..
rnicing, poIicy.-evM:w) occurred in all situalions where a complaint was deemed su,taiIl"A.
A complaint is 'sustained' whea an investigati<ln discloses sufficient evideoce 10 clea,.ly
prOlie tlIe allegations made. Ab5ent SUell evidence, • complain! may be deemed '1l()(
sustained.' Other C8legorie! d dispooi!ion include: 'unfounded.' whel1 it can be
demoostrated that the aI1eged actions did not occur; and' -exonerated .. • when the acts ... ·ere
<:<>ruMlellt with deportment policies .. nd ;>rocedures.
"SC4L IMPACT
None.
E'N\'JRONMENIAI, ASSF..§MF.NT
Definitions of complaints by category.
Table of diopositions fur !he fiscal year.
PREPARED BY,
DEPARTMENT HEAD REVIEW: "'=_ ...... -"'_
".!JI '''''~" ]ii!!J.->'-'" Chief
CITY MAN. ... GER APPROVAL:
BemardM
hid oll
DEFINITIONS OF COMPLAINTS BY CATEGORY
1. ~tnl Policy and PtOCedur8/N0 Employee Misconduct -Complaints
that lKId<ess the department's policies and procedures In general. not
employee misconduct. Examples include disagreement ovar speed timit ••
parlclng fines. traffIC laws. etc.
2. Service -Complaints thet address the failure of all employee to perform a
required service. Examples 1nc~.>d6 fanure to return II phone caR. follow up
on an Investigation. ras~ to a can. etc.
3. De!neao<l(lCourte.oy • Complaints that addres s discourtesy by lin employee.
4. Mj$C9!1!lu<:1. Complaints that address violations of cfgpartment rules <N
poIi<:les beyond discourtesy. Examples Include abuse of authority and
signlfk:ant procedural errors.
5. UnnflC8sS"'" Force· Complaints that acfcfress the use of unnecessary force
upon • citizen during the cours .. of an "'rest or performance of duda •.
--., ..,j?,;., •.......... ···I)IS~O$ITIONS.OF'199G.'(:ITI<!EI,'jS;C911n""';'I~isJ{,i9t.o.VART~R../,·,;..3;·.,:.;, ·.f· •••.
POLICY/ DEMEANOR/ UNNECES&AIIV
PROCEDURE SERVICE COUIlTI'$Y NIISCONDUCT PORCr, TOTAL
UNFOUNDEO DISPOSITIONS
'I'1l1' qUIII'tlfllt 2 .0-.Q. .0-.0-2
Y .. ,"",ood.te 2 .0-.0-.Q. .0-2
-:
EXONERATED DISPOSITIONS
'this qvertei' .(I. 00· .(I. .(I • .(I. .(I •
Ve.Nt)-d.t. .0. • 0. .() . .() . .(). .0 •
NOT SUSTAINED DISPOSITIONS -this uvarter , , , ·0. , 4 -V •• ,-toodal. , , 1 .o. , 4
SUSTAINED DISPOSITIONS
This quarter I , .Q. , , .0-J
"\' Ye,uotoodate , ·0. , , .o. 3
TOTAL 1'WIS OUMTER 4 , 2 , , 9
TOTA~ YEAR.TO·DATE 4 , 2 1 , 9
0WInt ~M rinl IIIU_lUf, >t .amplalnla _r"."'1"" •• rHultlna 1f'I_ .m ........ balltlll actlMNln..
anti ... ""'lMf'IIfan, C'tNI or 11M ... _1""" .. l'APIIIlnta iii • ,.wIlY CIOMpleint .... ~I VIII .panfftMt.
Pall.y r.w.w •• "',"UlIII, .lil_ •• peliay t. lIiIom,ly wun 4t ... L.w '"ta"NtMI ....
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