HomeMy WebLinkAbout0449.094'1
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City of Palo Alto
C_ity~lanager'~_~~p()rt
TO: HONORABLE CITY COUNCIL
FROM: CITY MANAGER D£PARD1E1\" lfTILmES
AGENDA DATE: OctQbtr 3, 1994 C~fR,449:94
SUBJECT: Appro,'!!l of Agrc-emtr.f ~ illl Solutioi1s for GO'o'ernment
Tfchoologlcs, in~. for Bu~in€,H Pr{)ces,~ Engineniu? S'lid~·
REQUEST
This report requests lhat Coun::..H 2'j1prow alld JUtl1!.lrf/c' I.h~· \~i~:.,'r bJ l·" ... ·..:'ut.: a
profi!5.sionai ;;onsuJtant a~emcnt WlU1 Solutio.,s 0:1 G,)\wr,rr:~~t Tcdtr:n!og:.t's, If1~_ in the
amount ofS54,850 to perform <:> business. (.mx'cs:s re::ngincaing ;iudy (1n :<.e1t~((\'d Utililies
operations.
RECOMMEI'(!lATI~
Staffrecomrnends that Council authoriz.t the Mayor 1() e:';c,'I~tl2' tn.: 3u.Jch .. d SoJuli(1m '.in
Government Technologies, Inc. (SFG) agreement
POLICY IMPLICATIONS
This agreement does not represent any change to existing policies.
EXECUTIVE SUMMARY
A major renovation and rehabilitation of the utilities billing system is currently underw ... "
in aCC(Jr(\ance with a Capital Improvement Project (ClP) apprO\-ed last year_ An update
of this Customer Infonnation System (CIS) Project is piO\'ided i.f) !hi.> \"I'eek's paclet
Since a new automated CiS is. being develcped, an opponunhy arises lD c\'all.ll11t current
business practices in some key areas to accommodate morc efficient procedu..res in the
design of the CIS. The principal areas targeted for re-view by the consultant to increase
efficiency, become fully integrated, a.'1d improve customer response time-by the :staff are:
(I) service order and field report prO<:eS,ing: (2) the billing proc~s; (3) metering systems;
(4) '!bid the credit and coHection proce.s.s..
CMR:oI49;94 Pacelofl
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On July 24, 1994, a Request for Proposal to p~rfmm a utilities business process
reengineering study "''as. issued to 13 cl)n~IJJlants. Three quaHHed responscs ,",'ere ~celved
and evaluated by staff. Based uP''" televant work experience, cost, and approarh to the
project, .!!taffrccommends selection of Solutions For GO\'ernmenl Technologies, Inc. (SFO)
to proc«d with this stud)' for an amount not 10 exceed $54,85-1. SFG has pre-,iously
demonstrated exceptional consulting services for the Cir), \\ith regard to a re"view they
perfonned for the CIS project plan. Whi Ie the other two ""pon dents (accoulIling firms)
were qualified 10 perform this sludy, their fees, in<luding travel and lodgmg expenses,
were substantially above tile $80,000 amount budgeted in L~e eiP.
FISCAL IMPACT
The contract amount is $54,850 which will be funded from the Ufilities Cu,tomer
Information System elP proj ect.
ENVIRONMENTAL ASSESSMENT
Execution r)[ this agreement with SFG does not cons.Lill..!~e 11 pr; .. 1j~ct under rh," Califomia
Env,ironmenlru Qoolity Act~ therefore, an em·tnmmental a5sc-s-;ment is not rcqulr':d.
ATIAQ(~!ENTS
Agrcemt;nt \\'~th SFG
PREPARED BY: Randy BaJdschW1. Assistant DirectGr e,fUt!lillt,S, Admil1i:<..trati\'c Ser/ices
Departmentru Head Approval:
City Manager Approval:
Odll:449:94
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iiD\;:ARD J.~. 11: K
Director of Urilities
~1\\.~Jlli
BER..'lARD M. STR<mft-r
Assistant City Manager
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bj~I!EEKENT
BETWEEN TEE CITY OF PALO ALTO
AND SPG TECHNOLOGIES (U.S.I INC.
FOR UTILITY BUSINESS PROCESSING
CONSULTrNG SERVICES
THIS AGREEMENT is made and entereCi into this ___ day of
, 1994, by a,nd between the CrTY OF PALO ALTO,
a municipal corpor-ation of California, hen!inafter referred to as
• CITY ." and SFG TECHNOLOGIES (U. S.) INC, {Taxpayer Identification
Number .eta -(:"16 7,:::~J I a Nevada corporation authorized to do
business ill the State of Cal ifornia r with offices at 203A-9525
Baxter Place BUrllaby B.C. VSA4V'J, hereinafter referred to as
~ CONTR..t'\CTOR ~ ;
WHERE..:;S, CITY dQsires certair. seL"ViC€3, including
lltilitieos bU8ines~ proc€ss Te:-engine~rin9 consulting service.,,>; and
Wi-nmEAS, CITY dt:siJ:'9S tCl engage CONTRA('~OR to provide
tbese servir:es by reason of its qualifications and experience far
perforrrdng such s~rvices, alld CONTRAC1\)r~ iHS offered to provide the
recruired s-ervi!..:2s an the terTns and _in th~ manner set forth herein;
NOW, THEREFORE, in considel:aticn of their ml.ttual
covenants, the parties hereto a.gree D.S follows:
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The term "C1TY" shall mean the City of Palo Alto,
California.
The tenn "ei ty Manager" shall mean the duly appointed
City t'..anager of the City of Palo Alto, California, or his or her
designated representative.
The term "City Clerk" shall mean tne duly appoin-cea C~ty
Cleek of the City of Palo Alto, California, or his or her
designated repreGentative.
. The term ;'RisK Manager" shall mean the duly appointed
R~sk Manager of the City of Palo Al to, Ca.litornia, or his or her
designated l."ep:r.esentative.
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Exhibi t
attached
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1.5 ~Cl
The t€rm ·Project~ shall mean the services described in
-A', entitled "Scope of Servic!;!5! and Time Schedule",
l:ereto and made a p3rt h~reof by this reference.
2.1 eln:
The City Manager shall be representative of CITY for all
Pu!:poses under this Ag!:"eement. RANDY BALPSCHI.m is designated as
the ProjeC't ~J'1...age!' for the City Manager, and he or she shall
811~rvi8e the progress and e,x~cuti(ll1 of this Agre:ement., and shall
be assisted by R(X;ER UICLJ..E J the Supenri sor, t1eter Reading and
:~_e!.d Se:c..'i::eS'.
"'.' :,,,-:,.,---'T:':'~ sh3.11 d::-:sign a single Project Direct;::Jr to bave
,:)\,i';r',CilJ :r~s~:)~)s;:'bi1 ity foI." th.:;> P~,)gn:'S[, and e:.:ecution of this
,~.~n<;;e:".-::r;t for CC::-'llULC·I\~,r:. B~:YJ.L.N C. f:WOOt':.G'G her~by i s Jesignat~:d
,",oS '.:hc~ P::-oj~"",:-t D.3.:r;:"C::OT for rO';';~j,-R.;CrGF'.. Sho'..!ld clrCUIT.9t'H1C(~S O!,
<::c;".di~~i~)I}:S sl~t,::pg>lcnt'. t,) tice cxecur.ion of tilLs Jl_yrcemr;nt require a
SUL,sti\:.utc rroj~ct Di:r:':!ctot: for dIll' reascm, the Project Director
.:..l,,=::;ignee shall rc's sabj eeL Lo the PL"iOl-written ,E\pproval of t-he
F--roject Manager.
CC!'1'TRACI"0R shall provide all specified servlces as set
forth in Sxhibit A.
3.2 LAWS TO BE 0BSERVED
3 . .2.1 Procure all permits and licenses, pay all
ct-..arges and tees l and give all notices which may be necessary a.nd
incident to the due and lawful prosecution of the services to be
perfG'rmed by COtrrF..AC"I'i')R under this Agr€:"eillent;
3.2.2 Keep ilself fully intormed of all existing
and future federal, state, ar:d local laws, ordinances, regulations,
orders. and decrees "'hich may affect those engaged or employed
under t.his Agreement, any materials used in CONl'RACTOR' s
perforrr.ance under this Agrel';,m.ent, or t.he performance of tbe
ser,lices under this Agree.i:enti
3.1.3 At all timeS observe and co~rtpl>' wi th, and
ca.use all of it-="> subcontractors and employees, if any, to observe
and comply loiith, the laws, ordinances, re::Ju1ations, orders and
c.ect'ees mentioned above; and
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.3.2.4 Inr".eoiately report. to t:he PI"Oj E'ct !-..anager
in writing any discrepancy or inconsistency it discovers in the
laws, ordinances, reg'..!lCitions, orders, and deCI-ees mentioned above
in relation to any plans, drawings, specifications or provisions of
thi.s 1&.gree.ment.
Any reports, info~.atior:;, .. lata or other-rn,;,tedal given
to, or prepared oX' asserr..bled by, CmITRACi'OR or its subcontractc.rs,
i[ any, under this Agreei'roent shall be the property of CITY and
shall not be Inade available to any individ'U3.1 or orga!'.i~at.ion by
COnTRACTOR or its subcontract-ors, if iiny, w:i.tbout the prior written
approval of ti"':e City pf,anager.
EP'~citicat~~n(~J~·:. :~];::~.~~.~:(~~?\tEi~Cr~'1 i .~~)-~T~\7~.~·~h.~~~~~~s i ~:d~~~~ ~~~d
to fu:t-nish in li,"'dced (j,.lQn~ir::_i_es 25 l~':~::t. ,:,~ tLe ~'f-:rV~""C3 1.J[:,j':"1 rhLs
Agr~e:;,ent, CO~IP .... 1\C"I\Y~ ~5h::.: 1, ~ pr.:y:id-:,· ::-',',:c1: ,1G:j i:-: i 8;l c,l C)i"';-'''''' a~ ':-'i!"2
leq:u'2ste-d and ('i'D.' ;:;.h).l~ cc:-:?",ns:-i~' C~':;-:--:-:;,C·~,:-,:-,~ :-,;-,::" t'r.v:-c.)st-s of
duplicating ()f such c,:::.,pif:':'o~ .;n: (,::::"L;:./":' -;",." ",,: c'.-:~(
CONTR..~crOR sr..all providE CITY ___ 'ith t",::n \1(1) I~Clpi.e9 of the
final report recr..lire,j ur.de!" this Ag.ree:7:-s-nt, a.<:: S("'l, for th in Exhibit
A, upcn c':)mpletion af'.o aCCf?"ptdllce of t:l".8 n'f'or t by CITY.
CO':-"'TRAC'TOR .... eprE'sents that it t!.3S [he t~Y.pert·ise aDd
professional qual ifications to furnish the 5er~,"ices de9cr ibed undE'.r
this Agree.."t1ent. As evid~!"!ce lhere-:ot, C(1:~·"'1'RAC'T()R W-al"roeJ,nts that (me
or more rr.e:r.be-rs or employee:;: of tt;E-f:_I1':". act.ing on behalf of
CONTRACTOR ar~ duly 'licensed ro perfonr S'..lch sel"Vices under til is
Agreement to the extent such I icensirrg tr.ay be requ.ired by law.
3 . 7 CQMpI. rA~CE WITH _hDA
CO~"'TRACTOR states that it is a .. are-ot t-he l:equirerr.ent.s of
the federal JI...mericans with Disa_bilities Act', oi 199(,·, and the
Govern.lT1ent Code and the He.J_} ttl ar . .:l Sater"::.' Code of i.he Stc,te of
California, relating to ""c-:'e.:.>s t.o public buildings and
accommodations for disabled persons, and relating to facilities for
disabled persons. CorfI'RAC'r'OR shall comply I.,-ith or ensure by ir.s
advice that compliaLce with such provisions will be effected
pursuant to t.he terms of this Agree:~;ent.
For the full peI:foI1:103.nce of ttV? sen.--ices d2scr-ibed herein
by CONTP.ACTOR. CITY shall pay CO:ITRAC70R a total SUI,' not to exceed
Fifty-Four Thousand Eight rlum:ir-ed F:fty Dollar,:; {$5-4.SS0} \ payable
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in monthly installments wi thin thirty (30) deys of submiss ion by
CONTRACTOR of its itemi'Z~d billings in triplicate. Final pa)'1"'.ent
of the amounts in excess of $45,ODO shall be ~4de upon rec~;pt and
acceptance by CITY of the final report.
Sj'CTION 5 ______ :._ DUTIES OF-.J:.:rTY
CITY shall provide all sp';!cified services as set forth
below:
Scaff resources, including ttl!:! Informat ion Reso!.lrces
Department staff's assistance ...... r.ich is required in .3.,ccordance 1<.'ith
CON'I'RACI'OR'S approach on four adminjstrativE prOCesses an~ ..... itt,
teams of six or more. At least t'llli..:-ntv-five: (25i CITY sf".il.ff n'e~..bers
will need to be involved ill the Project ifI,'ithin tlie St.ipil}ated te~
of this Agreement.
The ser,rices to be t~e("to!T:('d r,et:t.!l'nder 3Ld11
October 4, 1994, and sb211 be cu',plet-:r:l. by ,_"wuary .~,
In the e· ... ent that tbe, 80rvices r;~lleJ fur l'.'1(~':T fe,:_'"
1J,.gree..rnent are not ccmpleted with] n the tin-.e specifi ed <)f;::J\r,c. tr.o::
City Manager shall ha.ve the option to excend th~ t i."".-e to:"
completion. This paragraph does not pl-eclude the recclvelJ ' of
damages for delay by either parly.
8.1 BJ.GHT TQ SUSPE?ID OR TE~J_NAT;;
The City .ftI".anager may suspend this Agreement, in ... bole or
in part.. or terminate this Agre-eroent., wit.h or without cao:.se, by
giving thirty (30) days! prior written notice thereof to C0r-ITR..';C
TOR. Upon receipt of such notice, CONTRACTOR si"'..all irrmediately
discontinue its performance under this Agreement.
CONTRACTOR may ter.minate this Agreement or suspend work
on the Project by giving thirty (30) days' prior writ.ten noti.2e
theI.'eof to CITY, but only in the event of :3<.lbstantial failure at
perfonnance by CITY o.:r·in the event. CITY abandons or indefird.tel.y
postpones the Project.
8.2 PAYMENT
u~on such suspension or termination by CITY, CONTRACTOR.
shall be oal, for all services actually rendered tCJ ':-1'1'1' to tbe
da.te of such suspension or termination; provided. ho.,..ever, if tr.i:"
Agreement is suspended or terminated tor fault of CCN'TRACrOR, CITY
shall be obligated to compensate COl>o"TRACTOR only for that. port ieon
of CO~rr.RACTOR's services which ar~ of benefit to ~ITY. as such
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determination tnay be made by the City Man.e:ger in the reasonable
exercis~ of his or her discretion.
8.3 RETIlB,lLOF MAT~RIAL-"
Upon such suspension or tenainati on, CONTRA.CTOR shzll
turn over to the City Manager iro.rrcediately any and all copies of
stu.dies, sketches, dra-..;ings, computations, and other data, whether
or not completed, prepared by CONTRACTOR or its subcontractors, j f
any, or given to COI'rtR.~CTOR or its sub("Qnt.t·actor~, if any, in
connl!!:ction with this Agreement. Such materials sha.ll be-comt: the
permanent property of CITY.
~N 9 . IlIDEPENDElfr JYDGME.'IT
Failure of CITY to agree with COt'ITRACTOR' s independent
findings, conclusions. or recom::ne-uoations, if the same a.r:e called
t"o.!' under this Agreement, on the basis of differences in matte,rs of
judgment I shall not be co!"stnJed as failure en the part ·)f
CON1'RACT(lR to meet. tbe requirements of this AgreetT',ent.
s g cr LQIS' __ lJL...:..2k?f]. ~·.GJ:~r~T;. _____ PB.RS.m~& _~E R~J.:.t; E C; ;
~r'}Ii.c.Q.~~TR]!£IQR~L AN1:L YliP 1.,0 '(f FS
Beth parties shall give their personal attention to the
faithful performance of th:"s A:Jreement and sball not assign.
transfer, convey, or otherwise dispol;le of thjs Agl-eement or arty
right, tjtle 0):." interest in 01' to the same or any part thereof
without the prior writ tea conse:J.t of the other party, and theE only
subject to sucn terms and conditions as the other party may
req'.lire. A consent to one assignment shall not be deemed to be a
COrlsent to any subsequent assigll.."l1ents. A..'"1y assigmnent wi tbout such
approval shall be void and, at the ope ion of the other part}', sha.ll
terminate this Agreement and any license or privilege granted
herein. This Agreement and any interest herein shall not be
assignable by operation of law without. the p:rior written consent of
the other party.
10.2 PERSONAL S~BVrC~
It is agreed that this Agreement is for the personal
services of CCNTRACTOR and cannot be perforU',~d by any other person
or organization.
CONTRACTOR shall be responsible for ez;:1Ploying or engaging
all persons necessary to per!cnt1 the t:,;erv~ces of ct)~rrRACTOR
he:reunder. No suhcontraC'tor of CmITR.J.\CTOR ~'i11 be-recognized by
CITY as such; rather, all subcontractors are deemed to be eroployees.
of CONTRACTOR, and it agrees to be responsible for their
performance. COh~CTQR shall give its personal at~ention to the
iul fillment af the-provisions of this Agreement by all of its
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employees and subcont.ractors, if any, and shall keep the .... ork under
its control. If any e~loyee or subcontractor of CONTRACTOR fails
or refuses to carry out the provisions of this Agreement or appears
to be incompetent or to act in a disorde.I'ly or .improper rrtanner, the
e:nployee or subcontractor shall be discharged immediately from t.he
~crk under this Agreement orr demand of the Project Manager.
SECTION 11 -NOTICES
All notices hen:!under shall be giv-en in writing and
mailec., postage prepaid. by certified mail, addressed as follows~
To C.ITY: Office of the City Clerk
Post Office Box 10250
P~lo ~to, CA 94303
To CO~~RACTOR: Attention of the project Director
at the add'!::e:::s of CON'l'Rl'.C."I'OR :teei ted t;l.bo"~
In ,(l,ccepting 'Chis Agt'eemf:'nt. COl'ITRACTOR c(.)venants that it.
pI:e;~:=nt 1,1' has no ir,teTt"'sl, and ~:;h,"'l.ll not acquire a.ny int.en:st.
::H:r:r;:ct or ir::dir-ect, financial or other..;.isE:, which would conflict in
n.oy rr.anner Cot-degr-ce ~i th the periortnance of tbe services
he"(€under. CO~"'TRAC'TOR further coven.;:;.nts th~t, in the 1J8rrOl"rna.nce.'
of this Agree.ment, no subcontractoI' or person hay) ~g such an
interest shall be employed_ CONTRJl.CTOR ce:rtifie5 that. no one who
has or will r..ave any t inanciaJ. interest under this Agreeme:nt 1[; an
officer or employee of CI'I'Y. It is expressly agreed that in the
p€'I'iOJ':.1"!'.a:1c=: of the pl'ofcssicnal service~ r~quil.-ed under this
Agreement, COt-t'TRl"CTOR, and any of its subcontractors or empioyees,
shall at all times be considered lnd~pendent contractors and not
a~~nts or employees of CITY.
CONTRACTOR agrees to protect, indemnify, defend and hold
hannleaa CITY r its Council merr.bers, officers I agents and emplc,yees
from any ana all demands, claim.s I or liability of acy nature,
including death or injury to any person, property damage or any
other loss, caused by or arising out of CONTRACTOR's, its
of.ticel.""s~, agents', subcontractors' or employees' negligent acts,
error'S, or orr.issions, or ..... ill1.ul misconduct, or conduct. tor which
the ld .... , rna.y impose $trict liability on CONTRACTOR in the
performance of or failu.re to perform its obligations Und€T this
Agreement.
CONTR.~c;'CIR, by execut ing this AgreernE'nt, cert ifies that.
it is a-"are ot t.he provisions of the Labor Code of tbe State of
California whien require every employer to be insured against
liability for wOI'kers' compensation or to undertake self-insurance
in accol-dance wilh the provisions of that Code. and certities that
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it ""ill comply vit}-: such provisions before corrunencing the
perfc~nce of the work of this Agreement.
15.1 lli~CE COVERAGE
COh"TRACTOR, at its sole cos t. and expensf;, shall obtain
and maintain, in f\.!ll fo:r-ce ar.d effect throughout the ~ntire term
of this Agreement., the insu:;ance coverage described in Exhibit "C·,
attached hereto and made a part he~eof by this reference, insuring
Dot cnl)' CONTRAC"'I'OR and itE: subcontractors, J.f any, but a!so, -.dth
the exception ,of wor-\ters' cc-mper.sation, employer's liability, and
p::-ofessiou1.1 liethility in_surance, naming "as additional insureds
CITY, its CQuncil ~.e:-be;:-s, ctficers, agents and employees, 3.nd each
of t herr, , (:,,;,nce"!"nir.g this :"gl"ee:c_-=nt dnd the Project .
. :'..-1;' i::,S'..J.:.-d,;.:::e c.']vcr-a.S-2 re.:j,,-d :<:ed hereundBr snalJ be
prcvidei th:c~gh carri~r~ ~i[h a B~st l':ati~g of A:X 0" hi~her that
a=-e aQ;7,ict.eci to d,:,' t~lS.ln,~.<::.':' ir, ni-:; Srate of rali(o:rnL~. )';,ny and
all 51..1:n::-:,,'1': r;:; c:: 0'. s ,f C::~;-~"';.J\C-':::':~: lH'.J.e:;. t;'Jli~ !~grr:e~cnt 5",a11 obtain
.;u,j ;':"'2:. l.nt ,J. i. ", tr: :'IJ':;'';' fon:,,· a.::j E·[f,:;,cc t.hro'.lg!wJt ,'hA terre. of this
.!«O:·,,,·o:-:'"-:,,n=:, i'j~:l.t i'_"c:~, ~l1~,,-:·,,,,T~ce (":)v(',-3:::: ':, ;,'.1.th CITY na.'"!',eo. ,:>.s
"'I..','1c~ltj.Q:-':,3.1 :·'J3·~reci Ilr;~1.,.:r ,';l1,:r. t:.~,i :icjps ,3'3 re:qui:red abClve.
cc-rtificat.z:s of such insuranc2, preferably on trle forms
p-rovided by Cnj:, shall be filej ... itt, CITY concurrentl}' ""':ith the
exec-utlC'fl of th::.s .A:?:reerr,Pl1t. T;l~ c~?rtif.icates shall be subject to
the 6,ppr':..lval of the F:isk t"".anag.:-r a.r,d sha ..... l contain all endorsement
stating that the insurance is pr:i.r:;.;:.ry cOVel:a'::lf; and will not be
cauct:lled Q:r altered by tr,e ins'.lrer except after filing with the
Cit.y Clerk thirty {J~) d:ays' pI'ior written notice of such
<:ancellatL:m or alteration, and t.hdt the City of Palo Alto is narned
as an adjiti~nal insured except. .i.n policies of wor.kers'
compensatioD r employer's liability, and professional liability
insurance. Current certificates of such insurance shall be kept on
file at all ti~"'f,es: during the term of this Agreezr.er.lt 'Witt, the City
Clerk.
71-.e t,rc~~,.Hir.3' (J·f s:lcn req-J.ir:d polley or po1.1cies o(
insul'ance shall not: b-s const.:rl.led to 1 ir.ut CON':RA(."'TOR' s liabilit},
hereuD.der nor to fulflll the il'::.demn1fication provision and
requirpJnents of thl.s Agree..-r.Ant under Section 13 hereof.
Not:'Withstanding said policy or p,C)licies of insurance, COl~"J'RAC'TOR
st...all be obligated for' the full and total alncunt of any damage,
inJul)', or loss ca.used '!:",y rh", ser.vice3-perforti"i€d u.nder tlli:=
Jo.gre:e"f'ent, i.!lclu.clir:g af:t:el.' U~e .: .. qreerr:ent: has terminated or e.).:pi1. ed,
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CO~CTOR ~grees to permit CITY to audit, dt any
reasonable time during the term of this }..9r~e;nenl and for three \ 3}
years thereafter, C0NTAACTOR' s re-co['"d~ pertaining t·") rt'.a't ters
covered by this Agree.~.ent. C()l\"TRACTCR furtt"l{Or agrees tCl maincai:1
such records for at least three (3) y",ars after th~ ter:c~ ot this
Agreement.
The tenns, covenaIlts, and conditicns of this Aqreer"'.€nt
shall apply to., and shall bind, the heirs, ::;\.ICC€'SSO:;'S, exec-l:tor-s,
administ.rators, assigns, and s;ub::ontr3.ctors of both parli~s.
The waiver by e:~~th~!" pent:.-of di~y t,r._',~.,~h (',r vi'.:,l?tic:. c~
any terTn, COVPt1::lT:t, or c.::'n~h(.i':-Jll of r,:!li3 ;c<'rf'c~:-":.""·~' c.:!" 0:' d::;
provisions of an)' ordln.-'tl':":p en: 1.,n.', ::;~n:; J ret t'2 c-:'>':,--':;:J ~ __ o ,,' ,'i
... aiver of J.r.y other t.e,.:"1':" C0VE:Dilnt, -.'or.ji,t-:,c:;, (,ui:.:~J.::',,",;, I',:' L,.;
of any subsequenL br'ea"'r. or \,'ioJati:.::·n. 0: t.:-~.;: ~,._":-,{,, en ;:·t ~~r-.1' ''''L:'
term, covenant, f.":onrji t ',,'n, or<:iii;,H>:::':;', <.11 1,~' ... · '1',.' :,-.,'r :'e,:: ..1'="':~
accE2planc-e by eir'ner p-:..rty cf """:.' f.:::e or cth-"l [ ... '.;:.,y ",·::icl". L:l.y
beCQ.T,e due heretll1der shall not 'c,,," de<."'-,~,"j ~ ,,) :>:' a ",0;';0\:' vel of .iT.],
p:cec:eding bn:ach OT violat'.on by {i",,> ,-)1.:[;.::[ ~Ol.rty at .a.ny rer>"
covenant, or condi t:i.-:lI1 of. this Agr,::f:1"':".ent u:r of an)' ii~',()l.i.cab} to, 1 e.' .. '
or ordinance.
The prevailing party in any act ior1 L·ro'wght tv ~!':f'_)r(>? tj-,;c
terms of this Agreement or arising out of this Agree~.':>nt r..;;..y
recover its reasonable costs and attorneys' fees p::q:er;ded in
connecticn with such an action frorr. the other pany .
• S",1l .. CT=I"O","---".2QQ---,--"NQ_I!o!!')"lED "1I1Y1'-E
No payment, partial paym~nt, acceptance, or partial
acceptance by CrTY sh<lll operate as a 'II-"3.iv(,1" on the part ot eI'i')' of
any of its rights under this Agreement.
No discr!.mindtion shall be made in l he employrr.-2"llt of
persons under this Agreement because of the age, 1."0<...<2, color,
national origin, anc~:stry, religion, disi:',bilit.y, St::'Xl'dl p!'t~ference
or sex of auch person. If the v,;:I.lue of tllis ;\g r('''';7,'~fit is. o!,-:':".;. ...
be, Five Thousand Colla.rs ($S,OOO) 0r l~(H""', CO:nR~.Cr0'\ a-:Jrt;es l;~
meet all regui:r:ements of the Palo Alto xunicip.5.1 C,xi:e gel."taining to
nondiscrimination in e..~"ployment, including cocr.plet 1l1g the
8
--..... ~,-.---~----.. -
~Compliance Report-·Nondisc~imination Provisions of City ot Palo
Alto Contracts n on the fonn furnished by CITY. attached hereto as
Exhibit ~D~ and made a part hereof by this reference.
COt~CTOR agrees that each agreement for services frem
independent providers shall contain a provision sl.lbstant iully as
follows:
"'PrO'.rider shall provide COrITRACTOR iJiith a
. certificate stat.ing that he [or she) .i.s
currently in corrpliance with all Fede:cal and
State of cal ifornia laws cov~:ring
ncnd . .18crirnination in employment; that he (or
she) will pursue an affirmative cour~e of
action as required by the Affirrnati ve Action
Guidelines of the City of Palo Alto; and that
he (or she) ,dlJ not disc!" lminate ill Ule
employment of any p~yson under t!lis contri'i.cr
because of tt,,~ age, race, color, nationoi,1
origin, ancestry, religion, disabLll tj', SF.>::'.1o;ll
preference or sex of s\lch penw!l."
If CO~~CTOR is found In v::'olarlon of: tr.~~
nondiscrifllinati.:m provisions of the State of Califol:nia Fai r
Employment Practices Act or £::Iimilar provisions of federal la\>;' Or'
executive order in the pe.rfrJrmanc.e of this Agreem€rlt, it shall
thereb}" be fou.nd in ITId.terial breach of this Agre(>1!',eut. Ther.:2l.1pcm,
CITY shall have the power to cancel 01' suspend this. ~_grer'fment, in
whole or in part, or to deduct frem t.he am.:lun:: pJ.yab1e to
CONTRACTOR the Stun of T'-N"enty-Five Dollars {S25) for each pt;!r~on (or
each calendar day during which such person ~as disc~iminatej
against, as damages for breach of contract, or bath. Only a
finding of the State of Californta Fair Employment Practices
Comnis:9ion or the equi'.ralent fede.ral agency or officer shall
constitute evidence of a violation of contract under this section.
If COll.'TRACTOR is found in violat ion of the
nondiscrimination provisions of this Agreement or the appl icable
affirmative action guidelines pertaining to this Agre~~ent,
CONTRAC'T'OR shall be fqund in material breach of this Agreement.
'l'hereupon, CITY shall have the power to cancel or suspend this
Agree..1Tlentl in w'hole or in part, oz.-to deduct fl-om the arr.()UI~t
pa:rab1e to COl-.'TR,,'a.crOF. the sum of Two Hundred Fifty Dollars ($2501
fOl each calendar day during which CONTIL~CTOR is found to have been
in such noncompliance as damages for breach of contract, or beth.
l>!l~TIQN 22 AGREEMENT CQB..T.~lR$_l!l.tL UNDERS'LANDIN.G_S.i
~ND1"f~_!IT
This doc\..U'i\ent represents the ent ire and integra'::.ed
agreerroent between CITY and CONTRACTOR and supersedes all prior
negotiations, representations, and agreements, either written cr
o
oral. This document tllay be amended only by written instru .. 'ntant,
signed by both CITY and CONTRACTOR .
.s.E..cr1.Q.tL23 • GOVERNING L.;b'
Thi'3 Agreement shall be governed by the 1aws of the State
of California.
IN WITNESS WHERBOF, the parties hereto have executed this
Agr.eement" the day and year first above written.
ATTEST:
City Cl:erk
APPROVED AS TO FOF ... '1 ~
Senior Asst. Ci ty Attorney
APPROVED:
Director of Finance
Risk Mall5.ger
APPROVED AS TO CONT&."iTT:
Director of UtilItIes
Attachments:
.3...XHIB IT • A" :
EXHIBIT "B II :
EY..HIBIT ~C~:
EXHIBIT uD~:
CITY OF ?ALO JI.L10
rv-..ayor
SFG TECHNOLOGIES (U.S.) INC,
BY· ..... rJt2-Bw~~_
Its :.V,.<e-ih:-s.ub.d;;,(~'.~v«es
/
SCOPE OF SERVICES AlID DELIVERABLES
AND TIME SCHRD~LE
FEE SCHKDULE
INSURANCE
CERTIFICATION OF NONDISCRIMINATION
10
CERTlACATE OF ACKNOWLEDGEMENT
(CIVIL CODE § 1189)
CITY OF BURNABY
PROVINCE OF BRITISH COLUMBIA
,
On jE'I ( ,./q-l, !)e/o,. m.,{fi'<J(E':J_~tmE"-_FO!( !!~§~ notary
public in and fo, said City, peroonally appea,ed Bryan C. Brookirog Pllrsonaliy
k:1own to me {or pmved to me on the basis of satisfactory evidence} to be tile
.oe~n ¥rhose name is subsc:ibed to the within instrJment, an agreement
between 1he City of PaJo Mo and SFG Tee/moleg'es IU.S.) In~ 101 U1ili!y
BUS!rRSS Consurting Sertlces. 3r'1d acknowledged to me Iha1 he execL1ed 'he
r..am'3 in his 3u1horized capac1y(iss), and that by hiS sigfiatufe Oil the instrument
the pers-on(s), Ci the entity upon b€ha~f of Wf1ich the persDll(s)J acted, execl1t~d
tARP,'f FH1~~C'':'
!'»o .. ryP:..~
.2-4~ N.::..m ~ c..Jid, a .... 1"...tor
B,C. V~j 7113 ..,u.45Ce
•
•
\
EXHIBIT "A"
CITY OF PALO ALTO
UWities Business Process Reengineeri~g Proje·::t
SCOPE OF SERViCES, [lEUVERABLES, AND TI\~E SCHEDULE
Some base ~eyei of Sus}ness Prc.-cess R~engir:ee<ir.g (oPR) is requjred during me design
phase of the Customef' Information System ICIS; to ~nSure that a more fiexrble system
is created The CIS design stage is project€<1 frx r:ompretlon by January 1995. The
I.Jt'li"tt~ De?a.rtment does nc~ war..t to de'ay im~\::-nentaL''J~ 01 the C!S by conducting?
~engtl:y stud)' on BPR fc~ the €,lt:re Ui::'"t:ES Cepa:t'Tl{-i1! ,,10 City o;·~.?:l:zation, At the
same t1118. the U!<~:~:'S C·e~:"~rt:r:e~; d2E3 r::::: '.',<:~~~ t<J ~'-~~p['t,J3:e ine-:fie 1-:nt y,'Dr,.;
precesses 1'1 'he neN CIS
~dea1~y, this 8P,~ (5-",1(;'.".' ',',,:! rn:._:'t in j,;:,:'. ~Y:;:d 2. ~~c'l 1:; ,r',cc:f=:c,c.::te t::.Js·~leS$ pwre:')
imFovemE:1~5 in the c"',os:gn ~!c.~e 1.:: :~~ r,;'.'. C!S To Ii;::; Die,,: Sl~',::h iinpro,.'€m2niS
cannc,t be irT';J'b":'1eniE'o bE-reie ,Jcw,:_ ::::-,' 1 ,:,~~~, s'.::n p.'c:::.-.::;,-s, imV0'/ernE'-nts s-h')u'd be
ide,1t:t;ed t,y fwture intc9Jah.1:l. so that tri€ CiS dc·<gn .::~r~ [:e m2.,je fle:(·b~e enough to
accomrn:;,.jate sl;ch act;I.'~il-e3
Due-to cos.t and' tlrm! COl;sH~:,n~.:., -0 rr..:",:'o re',';:::'.'.' d B:\ ~h~ li!::'~'le:S b1js~ness prc·cess
activities is not requ€:5tej Instead, CC";1?_:n c':·tLi:i!f'S h?.'02 r':,(;-il ~'"'.ige!so fOi 8ya~ultion
as BPR candidates base.:! ()~-, th~ h~gh.est pOh?nt:f;: retu'ns :0 HH;: Utl:,:i2-s. Th,~se a,-;\i'.,rities
are trle highest vo!ume, most iat,o! ,1tE:ll:i:','f.', ITIU:11-s1ep precE-sses wh=f'e there arecyde
time andjor customef sati~ra:tian issU:e$,
Accord~ng!y, the City is planning to wo~ v,";th SFG Te-..;hndcgie5 Inc. to revie-w the four
interretated bus\ness processes asscdated wrth Sew.ce Orde! and Field Report
Processing, BiiJing, Me:ering Systems, and erect:t and coaectior.s, In addition to
r&¥ie\o\ling "the efficiency and t;'ffl."Cti'leness o! these processes, the project team shall
consider the fori owing questions \"¥nen preparin9 optima! sorutiO:1S
1) Service Order and Fiefd Report Proce~sil1g \\1"1at is tne most efficient ar.d
responsive process tar op€'nir.g 2.;-1 ?G,~~...;,""lt t'J ,~~;t:\'3.te ut;"t:E':s sF;'\';ces or 1cr clos!ng a'1
account to dis:onfiE,::t utilities ser-'/!ces? Hc~1'.' is t[tl~ process betWE:2n the office and field
tracked? How are serv:ce orders linked to tfle 8~iiding Department inspection and
permit process? \.\'hat is the best pra2ess to accommodate customer-transfers, owner·
leave-ons, SNvlce modifications. checio: me:er rf:'ads, and ir;',,·eS!~g3te gas leaks? Can Or
should servlce fieid report history be J:nt-.:ec! to b~ning 8.'1d CiJ~ltct!O~ (cu!ines?
2) Biiling Process, V/'1at is. trJB rncs! r::K:C;Pid pmcess to generate !~me[)' and .:.ccurate
bills. and to perform bilJing adjustments£) \\hat is an €-ffeC11\'i2 process to monllor biBs
,
'.
!-l-,'-<
~>J£'~.
which are pending in'Jestigation? How can certain reh.J$.e charges by th.e City's
contractor be seamlessty integrated into the C!S? 'r\'hat is an eff.ective precess to detE"Ct
bilting errors Of oversights?
3) Metering Systems; VVhat is the most etllcient method to tracki2CCOJ'I"1'1 fer mete:-s
and to enter meter readin~s into the CiS? 'What is th;-: most eff1Cil;(H method to
jnvestigate questionable or rejected meter reads? How car"l metE'f ar:cess problems be
tracked and triggered tor resolution? VVnat process will ensure tha! meters are C'Ofiectly
identified (type/size, meter number, applicable mL!!tipfIH, meter h'lstory 'Indudlr,g testing
pertonned, marJu1acturer, Iccation, etc)? 'vVhat procedure wJ!i assure thaI meters, once
set, are billed?
4) Credlt and Collection Process: How &e dehnquent account:; ident;f:e-d, nO:I~ed,
traCked, and coilected? How can the customer rlotrfiCd'lion a.r;d acco:.mt a'lna!ati:::n
processes be automated to free staff from clerical burden? V,."na.! is an eftE2t,,'e precess
to assure 1:hat customers who i1aVf,,> bl':en deiirq!.lent bu! I,!,'ho ha','e (E':::f~,:'Y m2,:je ;.J:':~Y
bill payments do no' hal,ls their serv;ces turned (!ft? Vln:3! 15 the most ,r:.t1c<~",<;-U:':,Z2.:"r);1
01 field and office staff to perform this /unctien?
The project is expected to begin Oc!obe 4, 1984 and be c'::nlp;c!ted ;,.:::h'll 9J c~e.)'5 o~
the start. At the ccmplet:o:l of the pro;e::t, SFG shall pfEs·::m th,B,( klj.: fe-P:.'.rt to ~r,e
Steering Cornminee.
The Final Report wi!!:
1. Include an executive summary, a summary o~ findings, and specrf!c re-:::ommet1d3t=ons
tor each 01 tha four process areas studieo wi,hin the organization.
2 Ansv· .. er each question shown above in the Scope of Services u.-.der the tour process
areas.
3. CharacterIze potential process improvements in terms of t>lpe, compl~~ry, ease of
implementation, etc., and identify the benefits, cost savlngs, and.'"r efficiency
jmprovem~nts of the recommendations,
4. Provlde imp!ementation reccmme-rldations for each type of process rnteiV€:Jtion
(people, process, technology), specjfic to the City, identifying the prior~tizatjon, cribcaJ
success factors, action items and steps, and required resources for implementation
success.
5. !dentify specific features v.nd 1unctions \-,,1h~ch should lH~ added to the CIS des:Jn to
accommodate recornmendaUons of the study
J
6. !den~fy how or to what extent, if any, the approach 10 the design and development
of the CIS will change.
7. Provid"l? suggested process flow scenanos lh11ich indicate altemative reeogineffed
work processes and organization structures, and which w;l! be further evaluated by the
City.
8. Identilythe specmc types of process and technolog)' interventions which will be further
evalualed by the City.
9. Iden~ any areas of additional improvement opportunity outside the specified project
scope. (optional) .
10. Suggest next steps and how to p(oceed.
UtlJities BPR Sluay
City 1;1 Palo Alto
4.0 FEES AND COSTS
OUf ~ee structure is as.lo\lcYI$'
o Bryan Brooking
o Denny Sauer
51,000 per diem
5800 per diem
EXHIBIT 'S"
Out of pocket expenses for tra\ieJ and lodging are extra and are rebWed at cost ~(1
addition, direct project charges for items suel, as Courier and report reproduclion
are extra arlO are also rebilled at cost. Based on the tasks and deliverabtes that
a;-e set out in Seclion 2 above, our fees ror lhe study would as ShOwtl in Table 4-1.
Table 4-1
Summary of Fees and Expenses
r-f.~., s Jg~~ .. e.-.... r",i~_~~ _____ ._ .. ______ ~ ___ ...... _ ...... -" ......... ' ' _________ S46:g~_~ I ~-f.?!lrnBJe.:>-'~r. __ ~ __ .__ _ I ___ . ___________________ _
I _____ , _________ Travel ?:_fJ_Q ____ ~_odgif19. f ________ .___ 8,60.2 L-_ ... -~-~=--_-~t'.~ i:~ eel i 3 ne~~J ~ ~t~~~_SI~C __ .. _____________ _____ 25.0
t---------n-n------n·------·-T~------"---------55-4.850 I
No~es or. the above summary of Fee:;; and Expenses are as tallows:
o The Traw~,j ana Lodging expense estimate IS based on 9 person-trips
(Vancouver/Palo Arlo) and the number 01 cn·slte person days Indicated in
Table 2-i above,
=:J Fees fer servk.:es are based on the on·sJte person days indicatsd in TabiD
2~1 and the oN site ti~e.
o Amo'.mts greater than those indicaled above would not be billed to the City
unless prior approval has been obtained. Higher fees would result, il the
SCOpE:· of tile services to he provided inCrEases hom tna\ indicated in
Section 2 above. Any such changes would be lly mutual agreement, via a
Project Change Request
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!NSURANC" R" L0!29 Form City c;,f'
--''''''-eclS for Contractors
~~ "'C'""TC"' __ C',,"-'-:J .~_so.t l"''''('<$( ._, C't' __ ? ....... -.. _ .. ""~"'<-rrO'lI'-,rE~"'CC ~c(\'~, CC<if'lUCl'0fI5-. .. ~~
~,m~.''t .......... -t •• '':'IIIi''':'':'~'''' ___ .:::I _~ -.....~ ''"'f:~c ... ..s .... O';;, ... ·OC-':' .. 'IJ.,"I: A;., 1"'.,_ ........... ~~C'".1i· .... ~l ... ".'~~,.~ ..... lii
~'=~~'<S.....-.. .. I<!''f'' .... ,....., .... ~~r....,o.t.f''''''"''''"':'",~;:e<:''t-'$'«fS;$ ... T'-£$7~.,.'O''',,-~· ....
M .;..('WT7Coo"'l" """ ..... ...::.r ..... -s-Jot c.c--.~ . ..c:' E<{:~-r: r ..... '.J"''-':--<'':';' ~i'.ES("'r~-'.l c~ ,~~ cc" .. ~,,-,.~c,o;: .... "':s..~E ruoMt>o~ c-<rr,
.tore:.. ~ ~ 1'>< ",:n "~-:o<l'_ ~~"'-_-; ...... ~JIE '~"'i."~O (C1D".<t .. ~ '~'\."l-CT'\o .. ,,~.c
8£TJJRN THE CO'AP!...ETED CERTlFICA TE TO TI-:'E Cny OF PALO ALTO, PURCfiAS!NG & CONTRACT
',:.,1.:-",:;
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I ·-'~·2:' __ :.:. .. __ c_ ~:_ i ~:,:, .. :~.:':.~~~,~; ~-:;-~-;.~
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, f;;·," .... S.;~,~::...~,:-"'_, ............. -.;~-:,,~~"': ..
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I I 'C', """"
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A 1~ C<:'l' r:! P"'.A..!'.: 4~Cf" ~~ ~-.j; e""r-'C~ ~t ~-il~ U ~::~:<,..~I .'~""ed_ t"'~ "'~,:)' a:.lo .... v~ j:'e:1<:rl1'~ \U'"~ r..cr.t'ac1 Said
~~ ~ J;::. 'N. c..I) d. p-,;c,.J.]",_ fk;. :!'.a.: hi. ~"'-,l~1 t: .-t .. -.~, .. -:~.:;'.;C t"!.I:<·, 10-;3. r;"t C ~f~ ,",.:;.;,,",'~ \r. ... ' .. ~t lor,;,: .. r.y ~ "'\$\J!~.e" u,'1\ed
~':-:.c-~ bH'>g ~ ~~"I(t ,nil
t \'.~e-h-..,..,. r~V.ou->, ~.-n; e-<:;',:i:'"\i c.-c-,....., ~~ ~ • .e--.... ~e-.;::,;.,;-J ",,:r'o., ~~ p.-:~...::)' 'r;.;:"~es ~~:ruel:er, .;:1 .... l."1I!5. C.;Jr;:;I~~. pipes.
;1'..,., gr ~ 5I'l_ ~I' or...., ~ .., un"<!;;..:;.r, ~'f'<,-;;" tot'"'" ~'">I!' !..JriKt cr I"'e !t~c"";j ,.,., .. '!1tr ""'T,M to)' Ih'fd ~r,'l!'$ or t>-.e CI~
(:!PiJlo~~
C ' ... ~e't' ~ ~ n>(4e-s r~ ...... 'i':"':.· c~ .... ~~ (~.'!"'-=;r'" ~ .. :!\.-.;:t-:ll-'l ,r~ .t--e.:'1~S a!.<:4
o t.>w p:>o(f ;.-.c1~~ -.: -~w:~!' ~~ 1~,~r!'Sr ~.:,~-
C I!':-~ ;:-:-~ C\-~ $'5 C(':' :-_~: :;:~ c·::~'~::-!',~ ~.~ 5 .,~ ... :i i~ ~; ~ ~,'
• ~w:' ~ p::,;,~~ .. -~ c. o~l''''-:: ,;-~ c..; -';!: ~" '. , > < ;,! ,.' V,,, ~:i~ :; ~',':-J ,c"',, ~" ."1 ~.;:, <i !:~;;,~,--,;': ~~ ~.;. a:~ .. :~ tr.c-C,-r"~,~te_ tl':,'ti pOI
r'~i-s. ... -.":eo" r.:;.':,_~ .. ' ,t .. '-", ~~ , ,:-~ c::/ ,'f:; ; ~.: ::'C,-:-,,:: 1-,;;,-, • ~'r,"' :;'--, POSe. 10~~:;, 9.a~21
G T~ ~,' r:s.:.fJo-a poe,. ,"':C"-~ ~ e;;..-,~' .. _:.~' :,;;:' ~J e,:or~-,e',· P-~_'-= ';I .n~c,r .. ~,:e C~'~'c~~ fef CCr-~' .. ~1~(-S ~'i~l!'eille~: IQ ~derr.n:rf tt'le
C~~
H Tr~ C~:;~ .jI~",,~r--J ..... .,..;'...-t" .. ,o:J~~ '!"l :~ ~_~.-e-~: !~ ~
~~e-n ______ _
/ , .. ";", (',';"',,, ,l/!" r-._ 4' ':', s ~" ' -; c' C'
.--~-----------...,.
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PART III· SUPPLEMENTAL fORMS SECTiON 00410 IRFPl
CertificatiolJ .of Nnr..dis.Ciimioatlrln-. ,!,S s'_::n~~!t<5 0; r:OD<j's O!" ser\' ':125 W Ire CII'r of
Palo Aiw, the fi~m and individuals I:St,:"J be',~,-c'" Ce-r:I\,-;?S tr'ct t;-,e'{ co cc::t ~1.sC!lG",inJt,~
in employment WIth regar'iS to .age, r,3·:e. cc,io,' re"9io~. naLe,na! crlg:n. cr'ces~r'I"
disability, or sexusi prefererlce; tr--.cr thel,' .-lie in (cmpl:a~c€ '".1,," .::!i Feder;:;l. Sl~te
and ~ocaj directivES and excn"tive areer':' r€9Erd,:",~ ~cnd;SCrHnI1L3L(;'1 in e,'lI~ioyrT;e:1~:
and thai. 'they agH:e to demonstr;n.e pos:tivel)' 2r>d .e.ggri:-ss. Je:'f ~he pllI-.(~ip;c o~ f;~'c:ci
oPPol1vr.ity in employment,
The Propose...-agrees specifically:
1.0 To es{ab:;sn or obserJe e~:;:o!'ii;;:-;t ~'':: c:es "':t;<;~ .;,,f":·."i ",', '.'12",' vron-:::,\~
2,0
3.0
opportunities for mincIll/ jJe~5C::-,S .0.: jet re-'.'';; .'.
l('j ccrnm!JniC2;'2' :r,i~, ~>:
e:,lp:oVeo:s, 01J!s:,je ;'Bca;,~:: g
To ta'<;; affirm'.ollve
O[Q2.nrZJtlon.
"':,:", ,~, 'F • .;: C'
4,0 To be knoiNiedgeable or tr,[: iCC;;;!, st.c(e, ",,(l l;::,-;e:.31 ;,:;.' ..... '5 <3:"":0
regulations concerninQ "fTlr~8'1'.e aC(JQll pc-:'c es 3r:O erc'.':.:.:
opportunities for erII'prOYU~::;,
Title of Officer Signirlg:":L~{,:.~-<._ ... _i)::,§'?..'JL~~~~.~·~~_';-:iJ~~!-.cs
Sigr.ature._~,,"bL{';.:e;'4-_______ _
Date_ Al\t;U_ST' j ~, 'r4_' __ ~ __ '
Please include any addirior1al fnfoimction aVciJ;;;ble regarciir,g cqLi[::i ("'Dporn..Jr:~!'I'
employmem prograrns r;O'N In eih~ct ',".:\hir, f'our C-:"iTp;;'r.','
UW CF SE C Tj{JrJ
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