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HomeMy WebLinkAbout0230.094G) ------ April 14, 1994 The Honorable City council palo Alto, californl~ Soft"arm 1.!n;,,~jU!.ll!L~'!_~91l..J1Qft!{l\'((LJJUh_.t2x.1'~2..ULg~!! JlO souro 8 • ..llQ~r~..2M1<_l\9!! Pu r~_MJUL.JIruI,n/illIlJlQ .. t ~mbel.·B of the Council ~ \ 3 Thiil report requests Council to execute, the attached ag:ceement with Lawson Softh'cl1:e in the amount of $110. OOO~OO for the purchase of a payroll/HWMn Resources :90ftw31.'e system. Funda: are available in the paYl"oll Pel::aol1oo1 Syst-em Capital Improvement program (19012) and rnfox.llL'ttion R~sourCC9 Operating budget. In 1985 Council approved a capital irrvrovement project to acquire a new financial software s),steln, 1\. lateL" phailc of the proj ect was the implementatioll of a fully integrated Pa,Yl"oll/Human Resources aoftware system. In January 1991, COUllcil appt"Qved the mon~.eB for a contract programnlE.'r to w ... ;"intain the existin9 system during the solection and implementation of the new software. This money has bean carried forward in the Information Resource" Operating budget. In April 1991, the project. co:rtroittee rev.lewed current procedures and reporting requirements for-Payroll and Human Resources. This :t:eview included questionnaires to department ti~xeeper8 and intervlewB with Human ReBOlJrces staff rega~d1ng pre,sent and future information requirements. The analysis provided a definition of each fUnctional area and was used for the structure and clos_ign of the requirement.s definition section of the request for propoaal (RPP)_ The RFP was tssued in September 1991 to twenty· one vendol'B, Soven propoeals 'Were received and evaluat.ed by the project conrnittee. Four vendors were chosen to continue in the evaluation process. The vendors agreed to demonstrate the, software on the City's HP3000. Aft.er the demonst.rations with the four vQndors, a single vendor was selected for fitlal evaluation. In July 1992, the project cOIrI:1)itte(>. had the opport.unity t.o vialt a client who was not used as a re-ference. The client had been 1n the CMR:2l0:94 1 \- ! , I I: '" , \ . -;. . ,".' [ r'\ Yd procees of implementing th~ software for over a year and wa.s still having considerable difficulti ••. The concerns raised after the visit lett the project conl'l1itte~ 'With several alternatives: o Resolve implementation issues o Reissue the RPP fOl' open systems platfolm o Reevaluate the remaining three vendors Reevaluating the remaining three vendol."s lias the alternative selected. One vendor was eliminated from consideratioll due to financial problema:. The project conmittee conducted site viaittl for. the two re,'l'lad.nin9 vendors. Both sites demcnstrated very' limited software C':apabilitieB.6,nd both had done extensive cUBtomization of the-software. At this point, the City was cleaL'ly moving to"'<J.t'd open syatem.9 in thO' UNIX environment. The Utility Billing system ~aa going to he developed on an HP9000 using UNIX-baaed Oracle ~s the relational d.'ltabasll. Considering the deficiencies in the older systE.'rr.s tl!chnology and the ne-w requirements of the payroll system to accoc't.'1Odate the fOl"thco:ning Mission Driven Budget process, a revised RFP WAS issued in June 1993. Six vendors provided responseB to the: RPP. Four vendol."s "H~I'e aoked to demonstrate their products. After tho demonstt'atfon, ono vandol" "'"an elinlinated due to hardware and coat restraints. Three vendors were evaluated: Sltech, SCT, an.:) Lawaon._ The evaluation proceos included an evaluation of the vendors' reeponees to the RFP , the software design/technology, flexibility for complying with state and federal reporting requirentents, City ordinances, unLQa tontracts, and benefit administratioll. A decision matrix WdiS developed to diffenmtiatc the qualifications of each vendor. The rankLn~,uBed ranged frorn 1 (thB highest score) to 3 (the lowest Bcore~. The matrix. incorpot:ated the RFP criteria with additional a-lements that included support. of MiB8ion~ Driven Budgeting. (See attaclunent Al '!'he project committe., with the aAsistance of tho Assiatant City Manager, has completed the evaluation and recoovnend Lawson aoft."~re. Lawson was judged to have the best (16). Lawson has been in business for 18 years, with over 1aoO installed sites. The corporate office is in Minneapolis. There io a regional office in Irvine. The Payroll/Human Resource software utilizes the latest technology to offer users the flexlbHity alld funct iona.llty needed to meet the current and future requirements of the City. CMR:230:94 2 \. \ \ ' \, ~ I"" , .• Ree O!I!!!!Mca~ Staff reconrnends attached pUl."chaoe Software. that Council agreement in Respectfully submitted, ~ .A.J~ K thleen sULly nior Pr er/Analyst , \ , .Y_1!iO·"O~:',,,,,~~_. authorize the amount the t-1ayor to exeC'..lte the of $110,000.00 wi~h La"."n ~~~'~·116 Dianah Neff Director, Information Resources of Payroll/Hunan Resource Systems CNR:230:94 3 ~, , ;. 'y. , \ I: o A'Z'l'ACIIIIBlIT A OOIIPlIRtSON OF PJlYROLL/1IUMAN llBSOORCB SYSTEMS CllITBllIJI BITECH LAWSOII SCT A. STATE-OF-THB-ART SYSTBM 3 1 2 B. USER-FRIENDLINESS 3 1 2 C. SUPPORT FOR MISSION-DRIVEN 3 1 2 BIJDGIlTIN<l D. FLBXIBILITY TO MEBT CITY'S LONG-3 1 2 TBRM NEEDS 11. COST WITHIN EXISTING BUOOET 1 3 2 ----- F_ BBST ADDRBSS BID SPBCIFICATIONS 3 2 1 G. SUPPORT FOR MAJOR HARDWARB 3 1 2 '." . PLATFORMS . . ----- H. OPTII1AL PAYROLL/HUMAN RESOURCES 3 1 '2 Sl"Sl'BM DBSIGN ._----'-- 1. INTl!RFACB WI1'H THE CITY'S 1 2 3 CURRBNT IPM FINANCIAL BYS'rEM ~ .. ~ .. J. LO/IG-TllRl'I VIABILITY OF VENDOR 3 1 2 K. RBPORT WRITING CAPABILITIES 3 2 1 ~-, TVl'AL POINTS 29 16 21 i 1--- CMR:230:94 4 '.the optimal software system should bf:l' written based upon the most open approach to preaent and future hardware an.d software systems. Both 81.tach and SCT are more limited in thio area with the Bitech product having been more recent:ly developed and not an field proven 3S SCT. The Law-son appt'oach utilizing an B"nterprise server base.d technology will PSl1nLt: tho City to be more open to developments in f)?erat:1n~ s)1atel1U)., databaol3 systems and hardware options than its competitors. B. U8er·l.'rlellilUrWU/ Sinc·e, with the advent. of Nission Driven Budget, more City staff will he ut.ilizing this system than ever beforo r the system should be designed in s\lch a way that minimal training is req\lired, the interface bot·".een UBf'rrB and the system should invite use rather than GQrve as a deterrent and data ent.ry and system navigation ohol.lld be as si.mple NS possible. Bitech' e design ..... as conoide"'cd to be the most difficult to work with and would require extensive training. less direct system navigation and consistent regular use. Both SCT and I.aWBon provided user 1nterfac¢fJ th<'\t were extremely easy to understand and lise. Additionally, Bitech'8 interface has just compieted beta testing and is not DO. mature a pt:oduct. as those from the other firms. c. S\lpWl·t(QLfl.iJu!..l..~lllLQ. Budgeting 10 addition to ease of use, the system should be open and flexible I'" .. e.nough to acconmodate the eventual implementat.ion of Mission-Driven Budgeting. ,. 'the open design ·and· \lser :lnte~face aspects of the Lawson eoftwa:t."e offer the most .opportunities to successfully implement MOB both at the technical and user levels. s~r falls somewhat short on system opennoss while Bitech has a similar deficiency in that area. D. l'llxlJllUty to "'.eet ..ti~.,.I&n!l.:hlJll Needs Along with the other criteria listed above, the system should be Bufficiently flexible to incorporate advanced components of I cC>.1'tnorcially·based applications and thereby should synthesize the i·~. finest aspects of both public and private worlds into a truly superb ! payroll/human resource Bystem. Lawson' a deBign is the most univereal of all the systems propof.!:ed. CMR:230:94 s , ,'" o o Lawson I e design ia, the most universal of all the syatema proposed. Their client base is the most extonsive and is indicative of t.he flexibility inherent in their syat"'" de8ign. SCT and Bitech are government .. based systems only and :not as advanced in their flexibility and adaptability. Whilo cost needs to he a sa.dotHJ -consideration in the procesD , the deqision to acquire a s}'Btem should reflect the choice that: prov.i<Je9 the most benef.1t relat tva to coot and should not b{) a tY{>ical ·low bid wins· scenario. There is too fflUch at otake in this decioion to limit it to coot considerations only. Bitech, at a cost of $98,900. Is thQ leaAt expensive. v..,waon's package would cost sornewh~ro between $11Q,OOO and $195,700 depending upon the number of system users. It is moat likely th~t the eventual .costs would range frOfr'. $127.000 to $167,000. S(."7's r;olcction h'ould cost $156,200. The addit.ional (undittg above $'110,000 from Lawson has been requested ill the payroll Pe:r:aonnel S:y8tem~e: CIP for \.lser tk.'aiuing and remote use).' access, ",'hich ian't required during installation a,nd devel.opment. F. lliu!J;...Ai1m:e.l!l!~ILJlJ,d Spocifi;;at19lli1 In perfo:nning ita evaluation, the coomlttee developed an RPP which specified 265 eepa"l'ate itel1\8 which needed to b€' nddl"(~'Bsed by any potential v~ndor for the systE.>m. Responses to theoo items indicated the dt!gree to which the prospect lve vendor could comply with the City's requirements for the system. Areas 'Where a vendor indicated a -no· or a -modification-response could involve additional conts for custom1zation. scr providod affirmative resp'onsea to 96'" ot the apecificat ions while Lawson responded positively to 92\ of the specificattons, and Bitech provided 84 t affirmative responseB~ G. Sup.,port for Major Jlardwa~W"mD An itllportant considel'ation for the City is the abil{ty to not be tied to one hardware vendor as we look to\riard t.he future of computer system and technology developments. Given the reldvant uncertainty in this area, it is important that the system selected be tratisportable to as wide a range of hardware -options as possible. Lawson's open systems deSign provideD the greatest i:ange of alternatives fo), future hat"dware choices. SeT I while not. as open in design ao Law8on, Btill is capable of operating on a number of CMR:2l0:94 6 ... , \,'-" .. ,' .. ~~ 7] ..•.... . . "-" " 1 different hardware platforms. three vendors in this ar.ea. Bitech io the mo.t limited of the H. Optimal fayroll/HumalLResQurcee SYBt_~m...J~e_a .. lg.n The design of the Payroll/H\.lIl\t\n Resources software package ia critical to it.s aubaequent acceptance and use by City staft. POl' that reason the system selected should rlot just be easy to use but should be a comprehensive, profeSSionally sophist lcated one that meets the current and future needs of a ataff that ~ould have access to an entirely new resource. In this area ~wson and sc~ were clearly superior to 8itech. 80th &ystema, not only met the vast majo~ity of the bid specification est:'.ablished by Btaff~ but also exhibited excellellt design capabilities particularly in forward-thinking aspecta of Hum.::m Resources systems. The ability for the Payroll/Human ResourceH sretem to interrace ,d.th the City' E! IFAS Financial System is an importallt consideration. It is essential that the two systems are fully integrated with each other and that there are no technical deficiencies .... hich could cause operational problems. This is particularly cnlcial in ~nBuring the success of MDB irrlplementation. Presently, IPAS is running on the HP3000 system. Xn order to integrate any of the proposed PayrolljHUf('.a.n Resources Systenl with IFAS currently, a similar conversion process ..... ould be utilized ,tor all thref:!. Once IPM ie transported to the HP9000 system, Bitech would require less conversion eff.ort than either Lawson or SeT. It is important to understand that the interface developed 'With Law-son or SCT would fully integrate these software packages with IFAS and provide for the implementation of MDB. J. Long-Term Viability of y~ It is important that the vendor selected have a substantial customer base and sufficient financial l.'esources to support their existing customs and undertak_e research which provides new products and versions of their software incorpol'ating developing technologies. The vendor should be diversified in ita business approach , be large enough to withstand significant economic downturns and ~lnploy Bufficient resources to insure staff depth, flexibility and continuity. Lawson, a privately-held company employing Over 1,200 staft perE.~'on...~el, has been in the computer software business for ),8 y~arB 7 1. i I I , - I· i - I , i: r· ,- i .....• '. o with 8000 applications installed in a client base installations worldwide. The company markets its products range of public agencies and commercial businesses. ot 1800 to a wide Bitech is a privately held company en1.ploying 61 staff personnel. that has been in the ,computer Boft.ware business for thirteen yeara and has 203, clients in North America. Bitech markets its p:roducts to government clients. SCT is a publicly held company employing 1,000 statt personnel, and is listed on NASDAQ. It has a client ba!!le of 1,600 customers worldwid~ and was founded 25 years ago. SCT markets itB products to government clients. K. mort Hork~apabiliti~ The ability for non-technical City staff to produce reports is an element of the system that will maximize its usefulness particularly as a management tool. All three vendors offel: report writing prod1lctB that. provide varying levels of capability. S(''T's product was th.e most highly developed with Lawson and Bitech Glightly leas advanced. Of the report writers presented at the demonstrations, Lawson's graphical interface was the easiest to use. CMR:230:94 8 .' .,,'- (c'" \;:::.:; 3 CITY OF PALO. AL1·0 Memorandum April 18, 1994 TO: City Council SUBJEt."T: Agreement for Payroll/Human Resources Software Attached is the agreement inadvertently not included number 3. wi th Lawson Software Inc., which was 'Wi th the staff repDrt for agenda item , AGREEMENT ," No. : ) '_ {o.-'lrE TO (:.s: HlIEAEO BY THIS AGREEMENT 1o'.I.t"lA.VJ[I\I(~C5'«1roor-ll,1( _'. (lAYCf _~ ______ • __ I~ __ ~ BY{;ITYPURCHAS~ 8'tNIDl$f.IWUNIII( City OF PALO ALTOIH(Rf:~.lJlHl,p,.('rAAfotc,ls CIlY.M'O (NA.vt) [I) l~_I0'_§()_il M_s(1c,laJ ,,"$) Jm:., 1) ___ Utn_n~s9t<;, ___ C;.o_(Pllf\l __ t_\~IJ ___ ~.u.t.tlQr tz:~.4_3-9 __ ~_<:l __ b_~.§_t!l(!:~<;..:0_~?lii.~I_n i.n IAOOOfSS) ·~ji3i_1t~l.t;_·li~J:~_o~,_i-__ ~_~ __ , ___ ~_ -~~ __ ~_~~_., ___ ~~1 YJ _____ y+vJ ,I.' e. __ . ____ Ill") ___ ~_?_U __ ~____ _ lPtdl~ it?} ~_:_O-1io pte.RE.1ftA.' IffiRif£P.RfO 10"'" COHTR"CrOR) ~ C\....,r::;.UfU.TIOf'I Of Ill!!1lI.'JJlL',.\lCOI,t,,-'.'HS. IK( PAnTiES HEMTOAGfl(( I\.SFOllO',',S .~ . .cONTRACTOR SWJ,.l f't<;,')'.Xo! Ct1 h,"''<>$H l~ rO'_t.O' ..... ·~ SNC4'rt:i)SEAV1(ES "'1000 ~,'If.RWS SPEC,FIEOI."" Ei{M.8IT __ A... _______ _ 10 !TA6~{) IlEA( ro A.'YO N~,i(O KtRf ri In' n~ ftiJ u\1 'j(:t., .-E'XHfB!TS TUE h)l.l",..'.'«l AI I "-."ltf.{l (JJl,;f~IS HV;:{flt A.!tt I.l.q'I( rAAI 0: T)L..S .... GJ';H_ut:''': E:'thibits A ~l:d C Att~eh~t~(s A,D, 3n3 C " Non ~ -F:<dus:h'e LiotEf'oS>? A$.rN;'~~rit 100 TERMS IHIE $:(fh-'J':.tS ....... .)(>"n'.1If f:.,US r!Jf:\'QI¢o l'j'.i:'(}'lllt~g.<U(\"'-!NI ,s.'Wl o..;vv ..... o:= ou . ..... ,osw.a&:OOW:\lenc~n:~J:. ~~"~TU~')' _l.!_.J~9"~ • COMPENSATION Jwn-tS I,l,~ l-i;.$,")·~\I,"·.I..~t('i-;W;,l.i,r .• !l:'-l':IOl ~ CllYSH4lPJ,\'CO'lf'.A'=-IC:f'" ~I09.98'J,SO fl (~::""II'"."(:H.~~"..tJ.trAY(.1'I' 2(1~ 1}")'.":1 l· ... p:/!nt 3tH IIl:Jt;,l13tion SDt 90 ~:IF ("lhn.·ins 11\::;(<l11at ion • CITY ACCOUNT NUMBER: ri~-oo---------------'-----------, --()(\.qc.i .1;-::.:).;[<:'-------·----------------------~·--i::-H:i~i,)--I--C«LAnA;~ji ·l:-~Qi\j~~:_:__· __ ~~=:~il(l·~·:~t=19Qil:,··:···--: . ·•· •• ·.·.··.99j=~Q~ •. ·9$),8Jl .• GENERAL TERMS AND CONDITIOIlS IVI[ ,"O'"DW 00 00111 SlOES Of TH'SOOCU~ENr TH~S J.Gl1.EIL'i~i ·SRt.ll ~roUl UHelr,1: tir(o!~ 11$ N7MJOJ._A"1J fq~'JIK)'t BY "rt I.., \I II!-tESS HQReor. TH{ PAfHl{S HAY{ HECOHO THJS ).GRUW.""r TK[ MY. !.t(\,;r~_ Mil '1~·'.r.:-sJ W;;jfr[XJa:j.1: .- MfO HAAWUI$. 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(~~~ser,l~t>oos. ~'it/m~rtl$. ~'Vi!().'"$l'd ~-1.lv.y$1\~o!~·>« Vll Co' .<~t-"'I~I J.~~~.ROO' ht--t:.y • PROJECT MANAGER,?Vj"y~si~T.tn(~rOflC"Y .. NWE -~~-~~_f_22J!fL(j;LC'--,fJ&1~ .. ---__ ~9T.. !."Lo_!:.~_~ __ ~_()_~ ___ R_ .. ~~~_'!SCS f/ 1'.0 oox IlnY; PAlQALfO CA,94i.\'),) T"~ (illL3.29_c>}SO CONTRACTOR /~A /7-62,.,. EO' ________________ ._. ___ ~~------------~~----~_ mu_ i("fJ,,,,g/'{\,,,""9~'C. r:;~tsS;;,~";;: _ 4 L--J?:.'5:-lL:Z-='Z __ Attach ~~n if!'C.llte of Ackno\o'ledg~[J!ent • INVOICING St:kQAlI. ~'O«s fl) T.'<E OlY.ATlH oI'00-J£<:1 V..l.''':;EA • CITY OF PALO ALTO APPROVALS: (ROUT( roor"r.,V-h;:ru:S .lcconu~ ro NU!.'ElERS ~~ U'f'RCNAl. eoXf:S &tOW) CifY-DEi.l..~ii.liNi--" 'Wi >t~~iri-~ rA:~;;:')·~~C;(~--. J.I. ,,',(~ If'IJ~~ ~id to-'IT~),{, T Aj)'!' I,·SlFJoH()Y (I' ...J!.la'<l£lb. _.."~df . JI_2't ____ _ ___ ~_I)' __ (4) ~~'*.~ 'f: ~~s "'!..~[Rs&~"!-,"'" I -: -,,-~'!.~_ooo_jf;:-:"'''YOO'''''s_.i!:;~ """;;'~'[:;;~ ~ ~, I>Y --(on y"' ... t5EA-----~-f>V ~~ --• -kAr~ --~ -em' cm,1( Ctn ~l~('oR.~ ',; . . -_. -~~ ~-~-----~ -----.~---------------Rf f).rj GI; E E N C(J-'f ~Cf>YC·~ ... FlES I r I ! '."; CIt.Y-OF PAL"o·AL TO. I' i I " ..... ~.; . ..J ., , . -'- · _.," o 0 NON·J,:XCLUSIVE LICENSE AGmm~mNT City of Palo Alto Client Narn€! __ _ .... _ •... __ ._ .. _- StreeL-.-_~ __ _ 250 natt'>ilton Avenue --,-------_.----- C'Ly/Statet7.ip __ . ______________ ~al() Alto~ Ct\ 94303 _______ __'-______ ._~ _______ _ LAWSON ASSOCIATES INC. (lawson), b, ilS ae<:eplance heJeol, does !Jereb', grao! to LM Cliont 3 Noo·Exclustva and Noo· Trans!arable license to use each PrOduct fer tile number of simu1!~neously aClivo workstatioo sessl'oos h{l{eina11&f ca!ied US61'$, alld lor the cost sot forth below, in accoroa'lce with th~s Agfeement, the be~o\'l named Sl3fldatd Pac~a9G SOttware­ Products: hereInafter call\Jo 1ho ProduC1(s). 1. The ProchK:I{S) on magnolic media. 2, One_set of cU{rent Syslem DOCtJmCnlaUon manuals. Ot-.JSignafocJ System/CPU toealion Designaled SySfe-mICPU $cri.'l1 No. p(oouct Nama HUMAN RESOURCES MANA.GEMENT SYSTEI·I: Personnel Administration 6~D Benefits Administration 6.0 Payroll 6.0 UNIVERSE Environment BS[ Ta:x 'fables for California 'ONIVHRSE/4GL Report & Inquiry Writer ATIACHEO'EXHIBITS Exhibtl A --Support Calegories Exhibit C -Service Credits Attachments A, B, & C "P 9000 Support Category ,\ A A B B Maxirnurll USC1'$ 20 ConClIrr.enl Product Total L;cense Foo 10,000 Down ?aymem sSee Be 10\0' Sel'i.ces Arnou-nl $~_!:a{)~ ~ __ _ from Exhtbtl C (1 OO~) Goo-¥:iU, eel~' llel $ -}r~.~().J>.1l Balance S J()'],'laJ~!$ Addlllonal users may be licensed by execullon uf an upgrade to thts Agreem.ent and by the payment 01 thBlnc(l curronl Increme1l1al IIcenGe fees, Client "grees to train a minImum of Iwo sludents on each licensed ProduCI(e}. Clfent I. rosponslble for ail data conversion. Client ehall accept Immedlato deUvery of all Producl(e.) speclfied helern upon ac<:epll'lrlce of Agroement by UlWa-on. 10 the event Cnen! does not so accept delivery, lawson shall,havo the right al any limo thereafter to termrna!e its obUgailons hlMeunder. ALL TERMS AND CONDITIONS PRINTED ON THE REVERSE SIDE HEREOF AND ON THE ABOVE REFERENCED EXHI8IT(Sl ARE A PART OF THIS AGReEMENT AND ARE DEEMED TO BE ESSENTIAL TERMS AND CONDITlONS, THE CLIENT ACKNOWLEDGES THAT THE CLIeNT HAS READ THIS AGRE€MENT AND ALL OF THE ABOVE REFERENCED EXHIBITS, UNDERSTANDS THEM, AND AGREES TO BE ROUND BY THEIR TERMS AND CONDITIONS, FURTliEA, THE CLIENT AGREES THAT THIS AGREEMENT AND THE ABOVE REFERENCED EKHIBIT(S) ARE HIE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES, WHICH SUPERSEDE ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRInEN, ANO ALL OTHeR COMMUNICATIONS eEnVCEN THE PARTIES RELATING TO THE SUBJECT MADER OF THIS AGREEMSNT. Accepted' C~IENT Titta ..... __ ._.---.. .-._-_._-- Date (PLEASE SEND ALL COPI~S ro LA WSON FOR ACCEPTANCE, EXECUTED COPifS IVll.~ BE R~ED) "(' P,1~ () Sl'U -~::m-c'~ t~«'!-Nfti\hl I i i- I I !, I I I f I i' I ! . ',' .;, . ',f • EXHIBIT A SUPPORT CATEGORIES EXHI81T TO THE NON·EXCLUSIVE LICENSE AGREEMENT Support caI.gory .~" and ':-1 I" lawson will, deliv9lto the Client tho source codo under Support Category "A" (or objoct cod<} only under Support Catogory "Al") (or tho curr(!r11 releaso of tho Producl and for a" futuro reloases mad9 by Lawson whilo tho Cliont is covered undor m~jntenance or a main!enanco extension (all such fulure refeas'9s and associated documenta1ion are included in the term "Produc'" as us€d In this Agreement}. ~ monlhs of l'I1ainlenanco tlnd warranty cOl/crago pursuMt to Sections 8.0 and 9.0 of Ihis Agroemenl, respectivelYI cornmc.t1cing upon doHvory is included wiHlin Iho In~tial lIconso FQOo, Cljonl shall receiv-& Program cor(ocliom~. throughput improvement enhancemcnls, package capability enhancem(li1ts, and be eligible 10r non·biHable telephone support while covered Uhder maintenance or a maintenance o.xle(lElon. Client Is no! required (o be covered under a mainlenanco oxtension to rema~n ontlllcd to use thE. Product(s) ress the benefils and serv1cos identified, Hcensed under 1hesa Support CategofiGs. Support Calegory "8" lawson \'yilt deiillal to the CliClit the object code for the clJrrent release of the Product and for all future releases. mado by Lawsonwhife Iha Crient is covored undor maintenance or;;l mainlenance extonsion (all such future re!eases and associaled documenlation are installed it) Ul~S term "Product" as used In !Jjis~1non ths of mainte nanca and wa rranty cove rage pursua nt to S e clions 8.0 and 9.0 Fol this Agreemont Jaspectively, commencing upon delivery is included within the inilial license Fee. Client shall receive Program correcliolls, lhroughput improvement cn'nancements, package capability enhancements, and bo eligibl() for non·billable telephone support while cove rod under maintenance or a main!enancE} extonsion. Client must at all1imes be cO\'ered under maintenance or a maintenance ex.tenslon for Product(s) liconsed under 1nfs Support Category so long as any other Lawson Product Is covered under maintenanc.e or a maintenance extensIon. (pLEASE SEND At l COPIf'$ TO LAWSON fOR ACCEPTANCE, EXEcr.nED COPiES WlU. SE RETURNED) SU. ),I~ -p:.-.k '1-'\.:.1 ~I~ Col S!le$ -~rro 1~J.Huom I;. ,'-' LAWSON'" . ~. ~ o EXHIBIT C LAWSON SERVICE CREDIT EXHIBIT TO THE NON·EXCLUSIVE LICENSE AGREEMENT For a Icv payable in fuH at tho lime or execulion of Ih~s Lawson Service Credit Agreomenl, the Client receives SaNioa CrGdits 10 apply to suppor! siHvi<:es from La'uson Associates Inc. {lawson) as defined below. Servicos L. may incfudo: ~~11\!l.9.$e.~~.~ Impl~mMtation Planning tns[el!atkx\ COOsvlling Convorsion CQnsvlting Applf ('..alion Con su lUng Tochnlci'l' ConslJJling Noo-l-{t'llSon In~.ojfaco Consulting OlbQL~ ~r\l.Lc:§'~ Tfaining On·siteTrain'ng Customized Tlaining Aile! Hours Support S),slom Usc fludilS SO!IJP AssisLM(;O Additional Documenls Product Roviews LAWSON SERVICE CREDITS x RATE $100 JhirdJ:'.<}[W Ses:~~~ Business Systems Analysis SERVICE AMOUNT Ao'(/.}iOna! T(I!ms: I./.. ___ t)A) A. Ser..~co CfcdJ;s aro vaHd fO~ montlis (llIcr execution of this agreement. Service Credits which aro UnLlscd altha al1d of tilal period will be fmfcJ!ed unless lhis agreemflJlt is renewed priorto ils cxpiralion. 8, This E'.dlibil doss nol CO'bl( design, modllicaH-o:1s. or Ex!ended ModWcalion Maintenance un loss OlhiH),{jS1J spe:c1fi9d heroin. C. Mafntena/1C{l provisions per SC<;Lion 9.0 of tho Non·Ex.ctusive L:icense Agreement are unaltered by th~s F.Xh~t 'These sorvices atc 1n addition to the helptine and olher mainhmance services included In the U;.onso Agrf;\€f1lofl'. O. CHont is ro.s.ponsib!c 10' uavel and rolaled expenses incwred in pelformance of these services p~r S1cUo11 5.0 of th~ Non·Excfll&iv& Ucense Agreement E. ()r:.dtcetiog full·limo avaHs bj lily of Client pNsollncJ .and computer equiprnent as required during O/1+s'llo visit{s) byl~N$:OI1. Additional $orvico Crodlt charges may be incurred if Client personnel or equ~pmont 810 oot a'w'aFlaI>lEl wh&n n&Oded on-site. f. Th$! Client shall provide a designated repres~ntalive to whom .all Official cornmunicatlun relallng to sel'\1ces $hall bo dOliverod. The Ciient shall notify lavlSon immedialoly of any changes in status of its de.slgnalt;d fCtplosontelivo. O. lawS60 reserves the light to suboonll8cl Third Party ServicCls to lawson deslgnatea business partners. All ser\1co warf.an!ies p,ov;ded for herein rema~n the rosponsibiHty or lawson. NAME: ___ ~_e_~.~lie_,._~t~~J~_Y __ ~___ TtTLE: .Ass~~ta~.~ ...... ~~~_~ .. J1..")na..g.~~._ .. _ .. _ COMPANY NAME: _~~ of ~!~ __ ~_t.~ ... __ AOOBES$: ____ ~ __ ~.<l .. f1l_!_~_t_<>.t.!_ AV~.ll .. u_e __ _ CfTY/ST ATE{liP: _____ .. .f . .'!.!?_._~..L . .t~_'_.~~._ ... ~~}.9J .. _" PHONE: _. 415-329-21183 THE CVENf ACKNOWLEDGES THAT TIlE CLIENT HAS READ THIS EXHIBIT C AND THAT THIS EXHIBIT SHALL BE DEeMED A PMT OF mE REfERENCED NON·EXCLUSIVE LICENSE AGREEMENT 8ETWEEN LAWSON AND CLIENT. CLIENT --_._---._-------- Authorized Signalure TIlle -_. _._---------- Dalo (PI. EASE SEND A tL COPIES ro lAI1ISON FOR ACCfPrM->'CE; EXEcurEO COPIES ~'(,Jt BE ROURNEO) tr-Wl-·"~' ,I,!'<li~~(I'I':w-~, "·":"flJl$3.·H"'¥IY"~-g'Uo.' (.1 ... q-rl~C'" ~i 1<I~.v:'p:,>'I v.c.PIts,;~m«Sa't"-~"fOo:l *,..oo+o~ S'l'lI'l'S CF '. , , Cf-:.ft'i"IFICI\TS O~ II.CM'O'lf[,t;()(*f.};tn' IClvll Code § 118)) P. 05 ~ -~------_____ .I an(ra:"ckj\owfc;fg~d· to r;~ tl) .. l tle/:ffi.e/l~i· c~<:cutc.r] t tIt! 8,l'-e In hif:/ ~/the'.:.: l\llthori:z:d cartlocHy{wt-l. "r.~1 th,"lt t,y 1lIBJRe..t.~/tlwJ.c.. sign:;l;f:ure(~ 011 the i:-:strur;cnt the p;'I~r..'Jl'·3), or tt:e entity upon behalf of ... ·hich the' prson{e-j <lCtEd. (>-x~c'.ltet.J tho ill .. tnl~i2'i"It. IHTNBSS r..y ~dH":d i\1;cl cf[ld<'ll 8('<1.). -- \ \ .. " I"f'~. 7.199-~ 2:S7 W. ~ 6. f~, ,,> At1aehm,nt "A" Lawson agrcu to h9nor the pricing represented in Ibe Icffer dalcd JanuAry 10,1994 from Alynno Mann to Bernie SI'rojny, _ copy o("Moll Is encl~scd M port ollhls Attachmenl. For 0 period o(twellly four (24) month. the dale of signing this Agrccmcnll,awson will.rrer (0 (he City of Pal Alto Ihe opHon 10 order the ""dilional products represtnlotl in Ibisletfc at Ihe Increm.nllli cost bctw""n HIe originAl ord~r volue nlld the price 0 "OpHon 2", or "Opfion 3" respectively. ,. .' 0, -':.e-' ,1/ •. /·.1 •. / ••. Mr. Oecnie Strojny As'Sist:mt City Manager City of Palo Alto 250 Hamilton Ave. Palo Aho, CA 94303 1J~<.r Bernie: \"'. I:" 1., I \.,' We appreciated LllC opporrulli!y to Ie,;:','t with you 2nd IIlcmhcrs. of }'OUf !il<!ff r~'(<.'flily [I) :KqLlJinl you with Uw"oa Soflwar.: and \,11;31 W,' ,";:'{l offer the Cil), in the flulll:m Hc"om,y; and Payroll <Ho.'",l. This 1~1L .... r, indudirog Ih'! revised (IUOIC \\;;i".-h follow", is a {esulL ofyolIr (oIl\'<.'r:;~ti()n with Da\"j,! BUII~'I Id$' \w\'·~:. Also, w\! h;\d some n~'.'._' 1mb)' r~g:lrllir:g (JlIf pricing 5lnJ..:turc th:1t will b~ \';:ry b"rldi(i~1 for the City. Rathi~r lh;J1l pril'ill,g Cl.' ;1Ic \."on(ur;;:;nl number ()f~~i'rs in l';Jch individu'Il moduk, \1,"1': will now he pricing by the: t(lt:iI nt;w.:'O"f ofusr.(s <>.·t<.)S~ ail m(lduh~s \\!lich will provide gf~al~r l1~\ibJlily ilS \\'.:II.as redudng the i~Y~~lmell( si,gnin':Jnlly. B.(~;;;,,! on !hi'S, we ;lrc pleased lCHJff~~r Lh.;: following options for considNaltCOil. ~---: /CWTION \ -, '20 tlSCf Ilceme (or l:mson lIuI1l3n R('Sourcrs l _ _ ~ !\1an:1grmt'nt S)q(,Ol \\hich infludl's: P~rsonn<,ll\t1lni!li;[r":lioll Bencn(s r\dmini~,.~~ilJn Pa)'lOil BSI Ta:>.: T<lblc:i 5 W;Cj' Ih:en~e for l':"IVERSE Report WrilC'r 9PTfOJil·· Add unlimil('d rc Dat::. I~ntry r{'nlotl' worksfations. fo 10 user license 20 USl'r lil'rt.SC for; Personnd Adminislr:,tioll Denefils Admini~trCl!ion Pa)'f(lll Unfimi:ed PC D.H;l r::ntry user." 5 IIs(.'r Ik(,Il~(, fllr UNIVERSE Ht'I1l1rl Wrilrr !,IS( $151,440 581,440 SJO.QQQ $91,'40 D1Sc:OVNI $121",0 $,JMQQ $131,-t~O " I ("'\ ./.::.J A!!~ehmcnt "11» (JPR. 1.1994 2: 59 PM P 9 o '-..:j Lawson represents fhnllll.so items ngrccd fo on fhe Lllwson RFP' spre.d,bec!Rffllcbed as par1 of AffRdllneiit "II" ftrc wilhin the I,ow.on produtllfso nofed, Specific cRpAbilities nre oul1lno<lln delal! where appl1cable!n the J.awsou Product S)'stem Sjlcclncation Docume'ltal1on. Those Items noted AS "Report Writer" would be designed and Implomenled by tho City orl'alo All1l .tarCllfili.lng Lawson, or non­ Lawion repor/writing lools, \ . . ~ , ',' ',',' 1~;~t~::lIPESCR'PT~~-----. ____tRESOLUTION . 6 ----5 rnr,,-fi,oc;,ss ronnecllOn----tNC)iiifoAce(3SS on HP9000 . '_.6 '::-~ le(~inAI1D ""3)udll' '-_~~lf~rillnaIID nol ronsl~tent through ne~.Q'k ,8 J!, 1iY..~tell!!.OQ<lf( afW 3 attempts _ __ UNI~,syslem administrator _" .,16"" 2_j~~IpI'!.,ieyetSQfSOCsectax _ __ Yes ~ ,",_,_" ill Jljf~1i~;;'::·'~·" .,., Ii",,,:.;,,,,, ~; -, 149 ,1 f!r"1uiiYlRer;QrLSiJfsryinformation !y,is-,control poi~1 ~.> t 53 11'''~Olkc{9 co.'np ~'ai.m info !ean be enter(>.d as--~()m __ rn __ t:l'_~_t_s 58 1 ,Hido, ~tla1'O inro. _ rRporl Wri!cr ... 7 S8 . 3_~~~~~f!~\_{)_~_~:omm~~~ajtefflatlVos fYes -\ISf.~ '\)'cru .. X\) YIE'"~() ;l 59 3 r~fi(mal.iy"~ ~~-JL~,,~eport ~ fiscal year iYes __ . ~fc¢-L __ \-.J_f,.._..-r('tl. j_ I , :: :;~..-:.~~t';'~~-:::'~':~~~"~~",,:;,"","~":~ , .' fFR 7. L<;-?.t 3:00 F/i PlI At1Rcbmenl "C" LAwson wlJl provldo 111050 Uom. 110100 on ducu",,'GI I"rllld.d '.1'" rC of thIs Atladlmcnt "Cn whertver 1I0led aJ "Ac~l!lIlmort.'cd In 6.1 release". LRwson agrees 10 tlelivcr re1eas~6,O lolliolly so Ihaltnc Cil)' of r,lo All. can begin the hllplcmenfntion process, an~ will dtlh'cr rtlru~ 6,1 AS soon .olt Is nolell "Genem1 A\'nl1.blUty" wllhoul furlhcr charge or cost to the CIty. Where "Rel)Or! Writrr", "Jrd pnrly 100), ~r Ulliwn;e CAS~;", or "Uscr E'Xlt· COlJOL" b noted A •• 'Dlvllon ~ ~ rcqlllrtlllMl1t b ,,~,lorslood 111 at llle City ofPa)o Allo will crcnll' tI,l, Urm "sing dIller h"SOD or non·LAwson report <reallGnlDGI" orprogrammiog IDOls. lIoms lIl"a llrol'idcd os on cslilll~lc only, and I,aw.on" /101 obllg.r,d III ''')' ... oy by thoir reference, ;. ~. -\. -. . , . \ .. \ -' ·\·c .. . ".\ .. '. \ /. ., ~'ifil~/lMt?"'T c.. CITY OF PAlO.A.l.I2 "'-"<fI6. H)~ r£·ti,.~ 1-"*+' -=<"+ftorn='+-----'C<onmInt=="'-~-h""'=QJn'01='"'m='v·."f/"O<"e6.-. r:[Jt:;:.:::::"";""li~-:::';~~"i<)Oi."'Iii~--' 2-~'-' l-"i-_.,89--'8f Elec="U"O<"'."'=--,,·==,'--_-j=-t ..... .". Int«f_ wOOdIow "'~ ______ •• ___ ._. __ ...'-. ____ _ !-.,2j--l:12ej--._f£m"n=o:owo· =",da~"'-__ -II"N"o.!!mod~" ... "",,,,·I,,,od»..:.. ",,10 "",-<lor""" r""". ~~._~~ ''''!'.~..'<!.~.!c __ .. _ .. "o,,.~_ .3 rJ.!ll--,3TS>JM=',"""-,'(<OOt>i=",·00ti"",'",.n'-_1'1\e<>O=,,<t,,,Wf""~''',,-_______ , __ .. ,,_,, __ . ___ . ____ .. _._ ~~-.-. L!!'.....~ __ . 1_4,,+._1,-,~'f· __ -"4fPERS="-"~==,,t,--_._+,,,3t,,,d..e;~~ ~.!!I!lV~~ .. _. ____ .. _ .... __ ._ .... __ . -~ _'!! __ .2 ~---y~___ I~[~\t:are-~tty $W~-7Ti>iMn-4d.iv.-Iht·~-~;fr~':;;~-w..x&l ~J~L __ ~ __ ~ _.?Q _ f\.SA __ ~_~ ~ ~ (.>j(j8 lile a)y .. $_~~~ .e.!Y_C3 tond'1! ,--_J1d.Q,;.,fJX __ .1tL'-~L ______ ... ___ . ________ ~~ ___ ~_~.~~~ l-'+-_-''-!f_"41'Data,,,~. ""fly <>dit lJso< .Kit· C08O.L_._ .. ____ .___ .. _. ___ . ____ .. ~.~ __ 7 21 _8 _..E 10 l\InEI Card 9 22 1_-'-\ l'-rW.~""=ing=on"","""',,· ==="'-..'_fU"'''''''''-'''exit. 3(6 I":l tv toots fN UN IVt~~~ ________ . _________ ~ ______ ......... _ it ~ ____ ~ ____ ~ 10 22 17 l\ecalcdat» A."'SA"--__ fC=-O"'BO"'l,_."'R-""I~o ?A y_._'-... / __ .. _______ . __ .... __ . l\'~'.!'.~ .11. 36 _=1-_''-PG''' ..... =,,'''''=r.::_=~'''flj,,·on=., ___ Thls -Mil beo ~ coomrooeJa led in 6. 1 ~3~-=.. due '!.!....J..!!!1_~_~1!~.; ________ ~ 12 36 l-'-"+-~"'t-"'2.I'Goo= ... "'.""'''-''='q.!!'n'''u_=''-_-+This=·'-'w:=i,, .. '''.'''OOOln="'mod="-"""'=In'-'-,S"-.I:..r,.:: .... = ... ooo;,J"""'9S4 ....... _____ .. _IIoo<,,"''''-__ , .~ t----3§ 3 MaIntain r&Q:."ul",s1bM"'·""' __ fThis \Nil( be ~mmod.3ted itl 6,1 lc.Je.a.s.a • 0J0~ Ji.J;y 19$4 ... ____ --.-_ .. _~ ~~ __ --UJUIX. dUle to .. 1.1 36 " lnterfa.ce to AP .. ~ 6,1 will plOlMo the fidds ·l:nternoa YIo~.dd SiS:! ~~ _______ .. _ A~P."~"_If' __ _ 15 38 61Req~ fQ((l"ll jmo This wi~ be "c:cQ(Ml1Odated In 6.1 re-le¥s. ___ ~ 10 .k~~ ____ . _______ ._~ ____ ~ ___ --/ 18 37 r"'~9-..!'fJob='"", _"'·""" ____ ,.6"'.,,1.,,"""'·.'-1' -~~. "-.'!1ho=fieI<Js",,_ ,~_!looon wm.r t. _ .. =-rep:on. , __ ~ __ '. "toe ............ "1» ,"'i",-ot'''s{ 17 38 .,'6 l-'-.:;_-";:q--'2'IIA="""''' ..... =c.:.''':::.'--__ --1r ...... '''·''-'':.:.~''_I''' .. '-'~===!''d;, 6.1 ",le_· _In * .. ,994. "~' __ --I 18 4' Thb wW be .1C(::ommod~1ed h 6.1 ~ ~ dol!: ., ~ 1994. !d.TY OF PALO A~IQ IoAO«:hB.19!)4 to 19 ,,"O\l(Jl -------__________ -----jpJoJ'=llF'-__ _ ,""'-'" --------------~'oo- 22 _o"'2'-1-__ -l"'El!'pIoyoo tfairJ~ __ +'3.-"d'-'''''''''rty tOOlH~ UN I\! ERSfJCAS E • ------------------,"""" 23 ~9---,,2j!-_==,-,,:'=Jmbco:=,-