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HomeMy WebLinkAbout0441.093I • , ~ ! I ~ ~ Auquat 5, 1.993 THE HONORABLE CITY COUNCIL Palo Alto, California .;~:~:~~ .::1- 27 lurupS! Apl.i 9ft:JItro1 1,,4 Cu. 'etyfeB' AgreMentll with the Cit! •• 0( .• ounUlll Vi .. , Low alto. aM Lo. Jdtos JUll. -Bu4get aatnOWapt Qr4 i n'pee Members of the Council: an July 1, 1993, santa Cla~a county discontinued animal control and care services to incorpo-ated cities in the County. In reviewing theIr options, the cities of Mountain View, Los Altos and. Los Altos Hills have determined that they would like to contract with the City of Palo Alto !or .andated animal control and care services. This report sUlIlIlarizes the proposed services, details of the agreements, and cost/revenue analysis and recommer.(Js that the Council authorize the City Kanaqer to execute the agreements with the three cities, 5i.ilar to the attached agreement, adopt a budget aftendaent ordinance associated with the costs and revenues related to the agreements, and authorize the addition of a ~5 Office Specialist position~ Bae);qroU!l4 California Health and safety Code Section 1920 mandates that counties or incorporated cities provide for transportation of sick or injured stray aniBals to veterinary facilities; disposal of dead animals found on public property; investigation of animal bite cases and the quarantine o~ aniaals suspected of having rabies; a minimum of one. rabies clinic II year; a: licensing program; and a process for the regulation and disposition ot potentially dangerous and/or vicious doqs. For about the last 20 yaarL, Santa Clara County has been providinq these serv1cea to the incorporated cities within the county except for the City ot Palo Alto. In addition to the above mandated services, santa Clara COUnty Anilllal Control Department has also enforced the county'. leash l~w viOlations on a complaint basis, impounded at-lllrcJe stray dogs, transported confined stray cats and investiqated ani .. l cruelty complaints for the cities. CMR:441:93 "49-T'Wo Due ~o lundinq limitations. at their meeting on June 17, 1993, the Sant.4 CIaI''' CQlunty Board of Supervisors voted to elimin.e.te all ani .. l control aervices for incorporated cities in the county .tfective July 1, 1993.. The County will cont.inue to provide eervlc_ to unincorporated areas and Stanford University. Because Palo Alto haa provided its own animal control program sInce 1950~ the city has not been directly affected by this decision. As the result ot the action by the County, the cities of Mountain view .. Los Altos and Los Alto5 Hills were left without staff or faeilitie. to. provide the serv'ices.. They were faced with the option of developinq their own programs or contractill9 with another ager~. The Ruaanl SOCiety of santa Clara Valley and the City of Palo Alto are the only two agencies in the County readily able to provide these .8~ice.. After reviewing their particular circumstance. and alte~n&tives, each City, individually, requested inforaation tro. palo Alto staff regardinq the types of services the City could provide and the associate~ costs. Police and Finance ~partment staff therefore prepared a proposal for eaCh city det.ailing the level of services and corresponding fees. The proposals were developed .for only the state-aandated. services and vi~~ the unde=atandinq that existing facilities and equipaent would be used and that expenditures for any increase in st-aft would be totally cost recovered by fees charged to the respec~iv8 cities~ MiMI Bery!cy c;pt.., 'acility A brief description of the City's Arlimal Services and Placement center is necessary to understand how animal care services for these cities is possible without the need for any facility additions or chanqes~ The center was built in 1973 to accommodate, at any one time~ )0 doqs, 48 cats and 20 sick, injured or quarantined animals. specialized cages and aviaries are also available for birds and small animals~ The facility was designed to house up to 10~OOO dogs, cats and other animals a year. During the center's first year of operation, the City of Mountain View contracted with Palo Alto to shelter their stray and unwanted animals. As a result .. a total of 10,021 animals were handled tbat year. With the exception ot the initial year, the highest number / • " Paqe Three of live animal. handled at the Shelter totalled 5,1:6 (Fiscal Year 1974-75). Due to palo Alto's assertive spay and neutering programs and chanqes toward more responsible pet o'Wnership, a gradual decline in the volume of animals handled at the center has been observed since the early 1980s.. The average number ot ani_ala bandled annually over the last five years is 1,560.. It is anticipated that the tre.nd of fc:!wer animals in LS,e Bay Area. will continue through the decade. Based on the pr~vious experience, it is clear that the Center has the space to accommodate additional animals. Usinq recent information from santa Clara county Animal Control and tho Humane Society, staff anticipates handlinq an additional 1,100 live aniaals from the cities (Los Altos -300, Mountain Vie',*" -700, and Los Alto$ Hills -100). The resulting total of 2,300 animals for the four cities would be 2~826 fewer than those handled in Fiscal Year 1974-75 for Palo Alto alone. ,rope.fA S.rvie •• The following is it brief description of the services Palo Al to would be providing to the three cities under the terms of the aqreew:ents: hiDl eODt;rol. Palo Alto Animal listed services assistance: Control Officers (ACOS) would provide the below and respond to the followinq requests for Respond to reports of sick, injured or stray dogs and cats. Investigate all animal bite incidents. Provid:e for control of rabies through quarantine and testing of animals suspected of rabies. Provide. licensing and rabies vaccinati.on clinic services. Provide o"Wners 'With infonnation about impounded/recoverad animals. Pick up d.e6d dogs and cats found on pul:llic property .. Provide ·on call" after hours emergency services; including the transportation of sick/injured s~~ay ani.ala and special impoundments $ ACOs will not investigate barking dog complaints, enforce leash law violations, make determinations re~ardinq danqerous animals or CKR.:441.:93 Paqe Fo~ perrorm routine patrol in any of the three cities. Each city ~ill use its own police officers to investigate barking dog complaints and a.ppoint hearing officers to review dangerous animal complaint=s. Because santa Clara County Animal control had provided. minaal en~orceDent of leash law violations, the cities expect little, if any, chanqes. Onder the terms of the ag!'~ements,. ACOs would respond to the eaergency calls for service from locations vithin Palo Alto. At this time I staf~ believes these services can be provided without additional ACOs and with minimal se~ice impact to the City of Palo Alto. While most enforcemer~ action by the ACOs (e.q., leash law violations I etc.) is the rl;iult of response to complaints from citizens, ACOs currently &.pend a total o! about 30 bours a week on routine patrol. The primary purpose of this patrol is to serve as a visible deterrent and in pr?active observation of animal-related violations. staff anticipates the amount o~ patrol time would be reduced to about six to ten hours a week. Additionally, the response times for the pick-up of dead animals will increase from 20 to 30 minutes, and that the response time to pick up confined stray animals viII increase from 30 to 40 minutes. Tbe purchase of additional Vehicles and equipment will not be required in order to provide these services to the other ci~ies. Calls for service will usually be initially received at the Animal Services and Placement center and will be dispatched by Palo Alto COmmunications personnel~ There may be areas in Los Altos Hills and Mountain View that will be out of radio transmission range.. If that is found to be the case, the ACOs radios would be modified to allow for coveraqe in those areas. Pending Council approval, Palo Alto ACOs would begin provldinq the above listed services after having been q~anted authorization to i~und animals by the ~espective cities. Ani"i care The follOWing is a summary of animal care services that would be provided to each of the cities; House and process stray and u..,wanted dogs, cats and other animals impounded by AOOs or received from residents. Provide veterinarian and immunization services to sick animals. Quarantine animals suspected of having rabies. Attempt to re.turn impounded stray animals to their owners. CMR:441:93 Paqe. Five Rent box traps to residents for the capture of nuisance wildlife Dr cats. One full-time kennel attenaant is presently employed to clean the kennels and antaals, supervise volunteers who work in the kennels and provide assistance to people who want to aaopt or recover a pet~ staff believes the kennel attendant, with continued assistance from the nus~rQUS regular volunteers, can care for and provide a hiqh level of attention and exarcise for the additional animals. Therefore, additional kennel associated staffing would not be required. currently, 1.5 Office Specialists are authorized for Animal Services. Due to the projected increase in t.elephone calis l animals received from the public, custome~ service and dog license proceslSinql an additional half-time Otfice Specialist 'Would be needed. If Council approves this proposal, staff vould convert the half-time position to tull-time. The full costs for the additional half position would be recovered in the proposed agreement fees~ Total costs to provide these services are $236, 31G~ ot those costs, $193,457 represent e~istinq overhead, salary and benefits, equip.ent and utility costs. New costs associated with these services equal $42,853 ($22,560 for the recoBUBended .5-Office Specialist and $20,293 for supplies, equipDent and materials]. OVerhead costs, including those in the City's cost allocation plan, are pro-rated for each of the cities based upon the projected number of animals handled. See the attached cost justification breakdown by city. (Reter tc Appendix A.) Each city would be charged a flat fee for animal control and animal care services. Fees for anjmal control services would be charged to the respective cities as follows: Mountain Viev -$77,706, Los Altos -$41,771, and LollS Altos Hills -$16,869. For animal care services, tees would be $57,850 for Mountain View, $30,081 for Los Altos and $12,025 for Los Altos Hills. Based on these fees, a net revenue totalling $193,457 would be added to Palo Alto's qeneral fund. It should be noted that Palo Alto would return to each city fees collected trom their respective res1dents for dog licenses, disposal of dead animals, impoundment and boarding of strays and quarantined ani.als. Palo Alto would retain any fees collected for spay/neuter clinic services I adoptions and pet supplies. CMR:441:93 Page Six CDpalg,iDR Staff believes that mandated animal contro! and care services can be provided to the cities ot Mountain View~ Los Altos and Los Altos Hi1la with the addition of only a .5 Office Specialist and with resulting $193~4S7 revenue. Ourinq negotiations with the three citi&s, it was evident L~~ the exeellent reputation tor the quality o£ animal care and servic~s that Palo Alto is known for was a detinite c~n5ideration on their part. During rc:cent meetings, ea,,..h respective city council rut.s authorized i~. City Manager to enter into agreements with Palo Alto tor these eervices. Lanquaqe for the agreements is currently being tinal ized by the City Attorney's office. The completed agreements will be similar to the attached example4 Ree?"R4 .. t.iona Staff recommends that the council: 1) Authorize the City Manaqer to execute aqreement5 with the cities of Mountain View, Los Altos an~ Los Altos Hills in a ~orm substantially similar to the attached; 2) Authorize the addition of a .5 Office Specialist to the Animal Services Division; and 3) Adopt the attached budqet amendaent ordinance totallinq $42,853 to oover the costs and $236,310 assoc i,~ted \oj' i th ttese agreements • Respectfully submitted, Attaclments. : CMR:441:93 Servic Appendix A Budget Amendment Ordinance Agreement APPENDIX A MOUI'.'TAIN VIEW Animal Care Animal Contl'oi Toul Faoilities 7,135 7.'35 -30.367 55.457 S5.834 EQII--9.758 9.758 Coo:traculSuppr .. 10,713 5()7 l' .220 Admini:stnftion 9.543 11,974 2'.617 Total 57.858 77.706 135.564 LOS ALTOS Animal eare Animal CMlrol Total nco .... 3.567 -3.567 Pen;onnel '5. '44 30. '59 46.303 Equipment 5.'29 5.129 C...".c,sIS""","" 5.356 254 5.610 -5.014 6.229 11.243 TcnaI 30.081 4'~77t 71,852 LOS ALTOS HILLS Animal Care Animal Control Tour F_ 1.249 '.249 -6.BS8 12.185 19.063 Equij)monl -2.120 2.120 ~.pr ... 1.814 89 1.963 Administnltkln 2.004 2.495 4.499 Totsl 12.025 16.889 28.894 ORDINANCE NO, ,,"":INANC!! OF THE CCUNCIL OF TIlE crn OF P1\LO ALTO AMJ!Nl)ING THE BUDGET FOR 'tHE FISCAL YEAR 1991-94 TO PROVIDE AN ADDITIONAL APPROPRIATION FOR TIlE ANIIIAL SERVICES DIVISION OF THE POLICE DEPARTIIEIIT FOR PlIQVISION OF SERVICES TO THE CITIES OF LOS ALTOS, LOS ALTOS HI LLS, A..om KOUNTArN VI EW WHEREAS, pursuant to thQ previsions of Section 12 of ~Iticle III o~ the Chart~r of the City of Palo Alto, the Council on June 21, 1993 did adopt a budget for fiscal year 1993-94; and WHEREAS, On July 1, 1993, santa Clara county discontinued aniaal control and care services to incorporated cities in the County; and WHEREAS, the cities of Los Altos, Los Altos Hills, and Kountain View have determined that they wculd like to contract with the City of Palo Alto for 211iandated ani.al control and care services; and WHEREAS, provision of animal control and. care services to these cities would qenerate additional revenue to the General FUnd; NOW, THDEFORE, the council of the City of Palo Alto does ORDAIN as follows: SECTION 1. Revenue from ether Aqenciea is hereby increased by t.be ...,. of Two lfundred Thirty Bile Thousand Three Hundred Ten Dollars (~236,3~O) in the Animal services Division. SECTION 2 ~ The sum of forty 'I'Va Thousand Eiqht Hundred Fifty Three Dollars ($42,853) is hereby appropriated to tile Animal Services Division of the PGlice Department as follows~ A. $22.560 to salaries and Benefits in tbe Administration DiVision; 8~ $8,743 to contract Services in the Animal Care Activity; c.. $8,744 to Supplies and Materials in the Anilaal care Activity; D~ $884 to Supplies and Hate::-ials in the Administration Activity; E. ~221 to General Expense in the Administration Activity; 7. $~Ol to Rents and Leases in the Administration Activity; • G. $1,500 to Facilities and EqUipaent Purchases in the Adainiotreticn Activity. SJCTIO! ~. This t~AUQ~~~!~ will increase the Budget Stabilizat.ion R."erve irom $10,829,064 to $11,022 s 521 as 01' .June 30, 199-3. SEQTIQN 4. Tbe Council of the City of Palo Alto hereby finds that the enacblent of this ordinance is not a proj act under the California Envirormental Quality Act and, therefore, n~ environDHen­ tal t.pact assessment is necessary. SwrXOH s .. lIW>icipal code. adoption. As provid«d in Section 2.04.375 of the Palo Alto this ordinance shall beco.e effective upon DI'1'RODUC'W AND PASSED: AYES: NOES: AlISTEII'rIONS: ATTEST: APPROVED: cIty Clerk Mayor APPROVED AS TO FOlIII: Sr. Asst. Clty Attorney APPROVED: city lIanaqer Director of Fin&nce Chief of Police BlbMJi&Ii '1"BE CIT!' OP PALO ALTO AIm TIIB CITY OP :.oS ALTOS BILLS This Agreement for Emergency Animal Control and Shelter­ ing Services is made this __ day of 7CC-=-'-=~"",' 1993, by and Mtwe.e..."'1 tl1e City of Palo Alto (·Palo Alto") and the City of ~ ~~ •• (·Agency·;. WHEREAS, the County of Santa Clara, which has been providing animal control and sheltp.ring services for all incorpo­ rated cities within the county except for Palo ~to. has notified those cities that it will no longer provide Buch services; and WHEREAS, some of the said animal control and sheltering services previously provided by the County--specifically those associated with dogs running at large and with rabies prevention. eire required by State Law to be provided by t.he incorporated ~ities; and . WHERKAS" Palo Alto r..as an established animal control and. shelter operation; and WHBRBAS" Agency has no current facilities or ability to provide those required animal services, and has requested that Palo Alto provide animal control and sheltering services within the jurisdiction of Agency: and for the citizens of Agency; and WHEREAS, Palo Alto has the capacity to provide such services to Agency as are hereinafter described, and is willing to do so; NOW, THEREFORE, in consideration of the following covenants, terms~ and conditions, the parties agree: saroON 1. The term of this Agreement shall coomence on the date of execution of the aqreement and shall terminate on June 30. 1994; provided, that in accordance with Section 2, the provision of some services may begin aftsr the commenceJUe;:]t date. Any party may terminate this agreement by giving thirty (30) ~ys' prior written notice of termination at any time during the tenn of this Agree­ ment. SECTION 2. ~e of seryicts. Palo Alto shall perform tho3e services set forth in Exhibit 'A-, entitled ·Scope of Services"', attached hereto and incorporated herein by reference. SBCj'ION 3. Agency·s Obligations. 3.1 Agency hereby warrants that it has, by duly enacted legislation. designated Palo Alto do perform, on behalf of Agency, all the duties that Palo Alto has agreed to perform in section 2. 3.:2 Agency further warrants that Palo Alto' s designated animal control employees, as described in Section 2, may legally enforce those sections of Agency's municipal code that they have agreed to enforce in Section 2. Such code provisions specifically ~clude. but ara not necessarily limited to, violations of licensing provision~ and violations of provisions prohibiting dogs fram running at large. 3.3 Agency acknowledges and agrees that it shall provide any legal services d.eemed necessar.f (in Agency's reasonable discretion) to prosecute criminal actions commenced by Palo Alto' s animal control employees, as described in Section 2. 3 .• Agency shall process and carry out its obligations with respect to its own locally enact.ed requirements for administrative hearings with respect to impoundment~ dangerous animals and other similar circumstances; provided, however, that Palo Alto will cooperate with and assist Agency. as set forth in Section 2. 3.5 Agency shall provide Palo ~to with a list of its duly established fees tor the followicg services! Impoundment, Board, Disposal of dead owned pets, and Dog Licenges ~ Agency shall provide at least thirty (30) days written notice to Palo ~to prior to the effective date of any fee increase. SBCT:rQN 4. Compensatiop~ 4.1. Agency shall pay to Palo Alto for all services provided under this agreement ~ the ,an".ount of Twenty~ eight Thousand Bight HUndXed Ninety-fo~r and No/100 Dollars 1$28,894.00) payable in equal quarterly payments of Seven Thousand Two Hundred Twenty~ three Dollars and 50/100 Dollars ($7,223.50). The first quarterly payment shall be due within thirty {)O) days after t.he date of exec:u~ion of this agreement. The succeeding quarterly payments shall be payable on or before the last day of January. April and JUne, 1994:~ respectively. Palo Aleo shall submit. quarterly billing statements to Agency I as a courtesy reminder. but inadvertent. failure or lateness of such billing shall not alter Agency~a obligation to make any payment in a t~~ly manner. 4.2 A breakdown of the amounts owing by Agency is set forth on Exh~it ·B-, attached hereto a~d incorporated herein by 2 ;,' ; reference. The coats described in Ex..~ibit 'itS::! include record keeping, forms and logs; citation filing; dispatching of calls to field units; telecommunication equipment; training of Animal Control Officers; maintenance of office equipment; ~scellaneous offi~e supplies: overhead, including general City administrative costs associated with personnel~ payroll and accounting. Agency hereby acknowledges and agrees that the amount owing by Agency is based upon certain projected eBt~teB ot the time that will be required to perfor.m the services set forth in Section 2, and agrees that if the number of animals handled from Agency exceeds the projected 100 animals by more than thirty percent {30t}, or if the time soent by animal control officers providing service to Agency axceedS the projected 6 hours per week by more chan 20%, Palo Alto shall have the right to increas~ the a"·'Tl.ount owing hy Agency, commensurate with such increase in workload. In addition to such an increase~ Palo Alto does not anticipate that this agreement ~ill require any major capital expenditures for shelter improvementsj bowever~ if the increase in gervices exceeds the expected volume to such an extent that shelter improvements are thereby deem.:.-d reasonably necessary. Palo Alto shall have the right to require Agency to pay its prorata share of the costs of such improvemp.nts. The amount of Agency'S ohligations to pay for any capital improve­ ments would be subject to further negotiation by the parties. 4.3 At the end of each quarter. Palo ~to shal~ pay to Agency any fees it bas coIl ected f rom individual cit i zens in acco~ce with Section 2, for the following services: dog (but not cati ~icenses, impoundment fees, board fees and services fees for disposal of owned dead pets. Payment shall be by check from Palo Alto and shal~ not be a set off or deduction from the q"..larterly payments owing by Agency to Pa~o Alto. SECTION 5. ~ndemn~tication god Hold Harmless. Agency acknowledges that it is required by law to provide some of the services set forth in Section 2, and that its citizen~ desires provision of all services set forth in SectiQD 2, but that it has no present ability to provid~ those sez:vicee and has requested that ~al0 ~to provide such services. Therefo~e. Agency expressly agrees to defend, indemnify and hold ha~ess Pa~o Alto, its ofticera, employees, and agents from any and all demands. claims, ~iabilities, losses, charges, costs (including attorneys' fees), or damages caused by or arising out of Palo Alto's negligent acts or omissioDS. except where the cause arises from Palo Alto's sale negligence, wilful misconduct or criminal act. the services provided by Palo Alto under this agreement. SECTION 6. Notices. ~l notices shall be submitted. in writing, and Bent by the United States mail, certified and postage prepaid, by private express. delivery service, by facsimile transmission followed by delivery of bard copy. or by any other process mutually acceptable to the parties to the addresses stated helow or to any other address noticed in writing. 3 • PALO ALTO: With a copy to: SiC'TIDN 7 .. superintendent of ~~imal Services 32 B 1 East Sayshore Road Palo Alto, CA 94303 MiBcel1~. 7. 'l This Agreement shall be govern.ed by and cODstrued in accordance with the laws of the state of california. 7.2 This Agreement may be executed in any number of COWlterparts, each of which shall be an original. but all of which together 81"'.a11 constitute one and the same instrument .. 743 Palo Alto shall not be deemed in default on account of any delay or failure to perfoon any obligations in accordance vith Agency laws, the laws of the State of California. the Palo Alto Municipal Code. and the terms of this Agreement~ which directly reeults from an Act of God~ including, without limitation, the act of a superior legal authority or an oc~~rrence of nature. 7 .. 4 The headings bre Dot a part of this Agreement and shall have DO effect upon the construction or interpretation Of any part of this Agreement. 7.5 This Agreement. constitutes the entire agreement between the parties concerning its subject matter. and there are no Dther oral or written agreements between the partiee not incorpo­ rated in this Agreement .. "1.6 This Agreement shall not be modified, unless the parties first agree to and approve of such modification in writing. 7.7 If a court of competent jurisdiction finds or rules that any provision of this Agreement is void or unenforceable~ the unaffected provisions of this Agreement shall remain in effect. IN WITNESS WHEREOF, Agreement in Palo Alto, County date first above stated. -PALO ALTO- CITY OF PALO ALTO the parties have executed this of Santa Clara~ California, on the -AGBNCY- 4 , ;.. . , , . i • June Fleming. City Manager APPROVlID AS TO FORM: Senior Asst. City Attorney City Manager Chief of Police Director of Pinance ~ .r9l1~, . City· ~ger APPROVED AS TO PORM, Assistant City Attorn~y Chief of Police Director of Finance SOOPB OP SBaVlCES Palo Alto shall provide emergency animal control and shelter­ ing services to Agency, as hereinafter set forth. The services to be provided are described as Animal Control Services, which are easential.ly State mandated Bervices~ and Animal Care (sb~ltering) Services. 1- Control Agency, MiN] Control Services. Palo Alto shall provide Animal services to cover the entire incorporated jurisdiction of as follows: a. Palo Alto shall schedule an Animal Control Officer to provide regular field coverage seven days per week, between the hours of 8:30 a.m. and 5:30 p.m. ALter hours services shall be provided by one on-call officer. It is understood that Palo A1to will not provide regular -beat-patrol services, but will respond to requests for service~ b~ Palo Alto shall invee.tigate all anirr.al bite incidents according to section 1920 of the california Health and Safety COde. An Antmal Control Officer shall respond to the scene of the bite i capt=e the biting animal (if it is running at large), impound and transfer the animal to Palo Alto's Animal Services Center where the animal shall be held for rabies observation (quarantine) ~ The officer shall contact the vict~ to investigate the circumstances of the bite and shall contact. the animal's owner, if known, to deter.mine whether the animal is vaccinated or licensed. At the conc1usion of the quarantine, both the animalis owner and victtm s~l be notified by the officer. If Agency's local laws require or provide for an administrative hearing in connection with ~dment. dangerous an~ls, or other circumstances, the Animal 5 Control Officer will act as a witness and otherwise cooperate with Agency in carrying out its administrative obligations under its own laws. C. Palo Alto shall provide for the control of rabies through quarantine and testing of animals suspected of rabies; in a manner consistent with provisions of the California Health and Safety Code. If an animal bt.. ::c:nes sick or dies during quarantine, the Animal Control Officer shall euthanize the animal if nat dead; and shall decapitate the anilnal and transport the specimen to the Santa Clara County Health Department for rabies test.ing~ The pet owner and victim: shall be promptly notjfied of any anitral that becomes sick or dies during-the quarantine period. Palo Alto shall be responsible for filing an Annual R.eport of Local Rabies Control Activities and Statement of Br:.forcement with the California State Department of Health services. d. Palo Alto shall provide the residents of Agency a dog license program and rabies vaccination clinic. Components of the dog licensa program shall include,,: i. Availability of dog licenses either in person at the Animal Services Center. by mail~ or by phone or tax. Palo Alto will accept payment by Visa and Mastercard~ as vell as cash. ii. Licenses received by mail shall be processed within five working days of receipt by Palo ~to. iii. Dog owners may choose licenses with varying effective terms, from six months to three years. depending upon the effective term. o~ the rabies vaccinations. iv. Renewal reminder notices shall be mailed prior to the expiration of the license and again on the deadline of the license, if not previous1y renewed. v. A complete owner name (alpr..abetically arranged) and address printout cf all licenses issued within Agency' 9 jurisdiction shall b;, provided quarterly by Palo Alto to Agency. vi. Palo Alto shall provide one clinic for dog owners residing within Agency~s jurisdiction where they can receive an -actual-cost rabies vaccination for their dogs~ Palo Alto shall report annually to Agency and to the State of California Depart:uaent of Health Services the number of -actual cost-public vaccination clinics provided and the number of animals vaccinated and licensed at the clinic. The cos~ of ~actual cost-rabies vaccinations ahall be dictated by the State of california. vii. Palo Alto shall provide owners of lost pets with information about animals impounded by it in accordance with section 3200~ of the california Food and Agriculture Code. Palo Alto shall maintain records on public display at th~ Animal Services Center of all animals impounded~ including those an~ls 1mpouncled. dead on arrival. 6 L viii. upon receiving a call for services .. palo Alto shall convey alla.Ddoned, injured or sick dogs and cats to a veterinaria_n tor care. upon receiving a call for services, an Animal Control Officer eMIl respond to the scene of any sick or injured dog or ca.t and transport the animal to medical attention for car-e and treatmeut. ix. Upon receiving a call for services. Palo Alto shall pick up dead, unclaimed dogs and cats from public property or streets. 2. Animal care Sfgyices. palo Alto agrees to accept and house animals ceceived fram residents of Agency. as weI! as those antmals picked up by its Animal Control Officers ~ithin Agency's jurisdiction, at its Animal Services and Place~nt Center '·Center"). Palo Alto agrees to receive and care tor up to 100 1ive animalB annually. under the following terms and conditions: a. The Center will be open to the public Monday t.hrough Saturday during hours which are convenient to the public. D. Palo Alto shall accept cash, check or Visa or Mastercard for all services and products. c. Fees for i~ent. board. disposal of owned dead pets l and dog {but not cat) licensing shall be at the rates established by Agency. All other feee for services under this agreement shall be at the rates established ~y Palo Alto. d. Palo Alto shall provide all necessary forms to receive animals and will take responsibility for compiling records f.rom these impound records. e. Palo Al to shall provide kenneled animals with adequate room for the animal to move around and exercise~ f. The Palo Alto Animal Control Officer shall be responsible for kenneling the an~ls delivered to the Center. g. Palo Alto shall provide. and Animal Control Officers shall administer I vaccinations to each tractable live dog or cat that is brry~ght to the Center. Dogs shall receive a combination Canine Distemper-Infectious Hepatitis-Leptospirosis-Parainfluenza­ Parvovirus vaccination, and cats shall receive a Feline Viral Rhinotracheitis-Calici-Distemper vaccination before the animal is kenneled. h. Palo AJ.to shall provide medical s~J.perviBion of all housed animals. Any animals exhibiting symptcms of disease shall be isolated by Palo ~to staff in an isolat~on ward and treated by either the Palo Alto City Veterinarian or a veterinarian under contract with the City o~ Palo Alto. 7 i. The Palo Alto City veterinarian shall provide superv~s~on of Agenc~'8 animal health. hygiene and nutrition programs to insure the ~~ll-bein9 of all sheltered animals. ~l animals shall be f~d once each day an adequate and balanced diet. j. Palo Alto shall provide secure and isolated kennels and cages for animals Buspected of having rabies. These quarantined animals Bhall be examined by either an animal control officer or the City Veterinarian at the conclusion ot their quarantine to certify the animal is not rabid. k. a daily disease. All cages and kennels shall be cleaned and disinfect~d on basis by Palo Alto staff to prevent transmission of 1. Palo Alto shall provide a veterinary medical facility in Palo Alto where injured dogs and cats can be delivered for emergency trea~4t 24 hours each day. For the purposes of this agreement, -Emergency treatment-shall be defined as treatment of shock~ control of bleeding, stitching of open wounds, splinting of broken bones, the administ.ration of medicine to fight infection and stabilizing the animal until the pet's owner can be located. m. Palo Alto shall hold stray domestic animals for a ·stray holding period-of five (5) days~ not including the day the animal is impounded or days when the facility is closed to the public. n. Palo ~to staff shall attempt to trace any identification on any impounded stray animal in order to contact the pet's owner. O. At the conclusion of the stray holding period~ Btray animals may either be placed up for adoption or destroyed at Palo ~to's diecretion. Palo ~to staff shall keep clear and detailed records concerning every animal destroyed including the reason for euehanasia, the person who authorized tne destruction of the animal and the date the animal was destroyed. p. Palo Alto shall provide for the disposal of all dead animals by rendering. Individual arrangements may be made with the owner of ~ts for private or communal cremations at cost to the owner. q. Palo Alto shall ask all prospective pet adopters to complete a pre-adoption application to insure that the pet will be adequately cared for after adoption and will not be allowed to become a public nuisance. Upon request Palo Alto shall provide information on the disposition of all animals delivered to the Center by residents or officers of Agency. r. On the fifth day of each month a statistical report shall be provided to Agency list.ing the number of .;mimals received by Palo Alto~ how the animals were received (stray VB. surrender, officer vs. citizen) and the disposition of these animals (dead on arrival, adopted, returned to owner, euthanized, released). The report shall be detailed by type of animal (dogs, cats and other). 8 8. No animals. whether. dead or alive, handled by Palo Alto shall ~ knowi~gly released or sold for any type of experimental purposes. t. Human box traps in assorted sizes shall be made avC'.ilable to residents of Agency for rent to: the cap::ure of nuisance wildlife or cats. The traps shall be r~nted from and returned to the Center in Palo ~to. The cost of this service ahall be paid by the resident. u. Palo Alta shall provide informaticn on responsihle pet ownership. care, training and health. v. Educational t~~rs of the Center shall be available free of charge to the public .by appointment. w. Palo AltO shall provide two published telephone numbers to the public. One of these numbers shall be equipped with a -roll­ over l line. designed to avoid busy signals. 3. Facilities. Animals cared for under this agreement shall either be housed at the Center~ 3281 East Bayehore Roaa, Palo Alto, or at a veterinary facility contracted by Palo Alto to care for injured or quarantined animals. Livestock animals may be housed at a facility contracted for by Palo Alto, which has suitable facilities for boarding livestock. 4. PersMpel. Animal Control Officers are employees of Palo Alto. They are unifonnec1 officers charged with the responsibility of enforcing state laws and city ordinances related to the care and protection of animals and property_ Bach officer is a graduate of both the California Sta.te 8wPan Officer Academy and the Humane Society of the United States Animal control Academy. Officers shall receive .four hours of advanced enforcement and customer relations training from Palo Alto each year. Supervision of the Animal Control Officers, Kennel Attendant and supplemental office staff is the responsibility of the Supervisor of Animal Services. This full-t:~ employee is responsible to the Superintendent of Animal Services, and together with the Superintendent, shall assure responsive supervision seven days a week_ Tbe Superintendent shall address policy issues of interest to Agency officials and staff, and act as liaison with Palo Alto staff and officials~ and shall be responsible for overall contract compliance_ under this agreement, Animal Control Officers shall respond to emergency service, and shall endeavor to arrive at the scene within thirty (30) minutes. Based on statistical infonnation provided by Santa Clara County Antmal Control, Palo Alto anticipates providing an average of 6 hours of service each week. s. Bquipment. Palo Alto shall provide its staff use of an animal control vehicle, fully equipped with a mobile radio, cages • and safety eq-uipment. t.ransportation. designed for animal control The door and hood of each vehicle shall be clearly marked with the words 'ANIMAL CONTROL I • The vehicles used shall be three­ quarter ton trucks, with specially built caging areas separate from the officers' compartment. The officers shall be equipped by the City of Palo Alto with radios which can transmit to and from the home base and Palo Alto Ccxmrunications~ as necessary for 1rmnediate response to service requests and emergencies. Because there are areas within Agency's jurisdiction which are out of range of the Palo Alto transmitt.ing equipment I Agency shall provide back-up dispatching in theBe instances. In addition to vehicles and radios~ Palo Alto ahall provide th~ Animal Control Officers with essential safety equipment. such as animal control sticka, bird nets and etretchers~ 6. Time Schedule. Palo Alto shall provide the animal control statt with training to familiarize the officers with Agency's territory. Officers shall begin providing field service (Sllimal pickup, bite investigation and dead animal disposal) within five working days after this agreement has been signed by both parties and adequate legal authorization baa been provided to Palo A1to ~ Control staff. Palo Alto shall begin accepting delivery of stray or unwanted animals from residents of AgencYi upon execution of this agreement. The dog license program shall begin within twe months of execution of this agreement. Palo Alto shall advertise its services and its telepbOlle nwnber for the benefit of Agency's residents; however. Agency shall arrange to have Palo Alto's telephone number published under Agency's animal control services in the 1994 telephone directory. 10