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September 3, 1992
THE HONORABLE CIT¥ COUNCIL
Palo Alto. Ci'llifornia
.1991/92 •• ter_Mana.gement Plan Up44te
~aport iA Briaf
This informgtior.al report updates Council on Palo Alta's overall
1991-92 .ater use status and drought program management. No
Council action is required.
CITY OF 'PAW ALTO WAl"..ER <X'lNSu)[PTION
Palo Alto water customers have draJ!latically curtailed their ..-ater
usage since adoption of the 1991-1992 Drought Management Plan on
July 1, 1991. As of the end of the June 1992 billing period,
Palo Alto's consumption was 12 percent below allocation and 35
percent below 1981 usage. The end of the 1991-92 Drought
Management Plan was marked bjo' JUn€: 19, 1992, .. hich corresponds
w-ith the end of San Francisco Water Depa::-tmentrs billing yeara
The beginning of the 1992-93 Drought Management Plan ~as on July
~, 1992, and the initial months' usage is also indicated below.
Attachment A shows a comparison of the 1987 base year to the
1991-92 allocation and 1591-92 consumption, in addition to
showing 1990-91 usage. ....... ..... ... ArnuI
""'-l!!!£. -.ItIIocalicu (a::r!~ ~~
199Q..-l~"Jl My ~l J~lle ::!o 5.:5\l,~ .(,"1<3.'''1
l~nc 19 5,'i'90,Z]7
'9Z·cn ..... ..... """ An ...
.Th!<.. --~00qL~~ !1!!:<~
11.L'y JlJIle 2!) July :?O 6Q6,"14.8 W2.4<,1
August July 21 Ac, " (.44,6iC) .~85,r)oc·
.1 ccf -One Hundred CUbic Feet
CMR:)89,92
Pft'CeIlC G.er-(+i
.,.. UDder (-)
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or UIIdc::r{.)
AIloca1ioa ~
74S Gallons
Alxwuw..tioI!
Jlagti9' fS!)
l33.9_~"/
1 unit
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As of Au~~st 3, 1992, informati=n from Palo Alto's ~~ter s~pplier, the
SFWD, shews their reservoir system level to be 41 percent of normal.
However, it was determined that rationing will be continued at 25
percent for FY 1992-93.
Water Util~ty Impacts.
The Water Fund sales revenue forecast for the FY91-92 adopted budget
was $12.2. million. This amount was based on sales of 5.4 million
cef , which was the Palo Alto all(~ation derived by the SFWD (28
percent conservation be 1 0 ... ' 19'37 ccnsurr.ption). As rn~ntion€d earlier,
the actual consumption level for the City during FY91-92 was approxi
mately 35 percent below 1987 usage or 4.6 ~illion cef. This lower
sales vol~e translated to sales revenue of approximately $10.3
million. During the fiscal year, water sales and revenue were
monitored or. a monthly hasis. To mitigate the adverse impacts of a
revenue shortfall due to higher than anticipated conservation levelS,
steps ~ere taken to re~uce or defer expenditures in the cperating and
capital programs. The financial results tor the Water ~nd during
F¥91-92 are presently being determined by auditors. However, it can
be noted that sales for the months of ~ay and June of 1992 were above
projections, which should guarantee that the Water Fund will not end
the fiscal year in a deficit.
DROUGHl' PROGRAM IMPLEMENTATION
The drought rate schedule implementation continues to run smoothly.
Since the drought rates went into ~ffect or. July I, 1991, 285
exemption applications have been submitt6d. The following summary
indicates the numbers of exemptions granted (categorized by reason;
and the number of applications dEmied during z,'Y 1951-92.
Family of six or more
Medical needs
Baseline Consumption Allowance
adjustment warranted
PerII:ission to exceed maxir.lUr.:l cap
Other/Decision pending
Request denied
APPLICATIONS TO'TAL:
10)
21
79
9
o
---)
215
Since the new rates went into effect on July 1, 1992~ 17 exemption
applications have beer. SUbmitted. The following su~~ary ihdicates tha
numbers of exemptions granted (categorized by reason) and the number
of applications denied during FY 1S92-93.
CMR:389:92
Family of six or more
Medical needs
Easeline Consumption Allowance
adjustment warranted
permission to exceed maximum cap
5
1
9
o
·,-',->
-
Other/Decision pending
Request denied
APPL1CA'lrONS TOTAL:
1
----Q.---
16
customers who exceed the maximum caps on ~onthly usage continu~ to qet
varning notices on their utilities bill~ rf the maximum is exceeded
more tr~an once, a direct mail warning notice is sent (asslll'!'.ing the
custorue~ has not applied for and received an exemption). If excessive
usage still continues, a ~arning notice of intent to install a flow
restriction is issued. Warning notices also include otfers of
conservation assistance l and roost customers who receive them request
this help to resolve their excess use problem. To date, no !low
restrictors have had to be installed, and less than a dozen customers
are curre~tly scheduled to b~ sent flow restrictor notices.
Water Use Ordinance~
Since July 1991, 246 first warning and 33 second ~arning notices have
been issued, but in no case has installation of a flow restrictor been
re~~ired. Th~ vast maj~rity of citations continue to be for
irrigation flooding, with ~atering at the ~ronq time and hosing down
pavement the next most frequent violations.
City and Public Facilities
Most park and city facility irriqation had been turned off during the
vinter, but reduced wateri~g schedules were again instituted in spring
1992. All irrigation is being kept to a 30 percent or gr-eater
reduction level. The project to install reClaimed ~ater lines to
serve the Gol f Course and Municipal Services Center is underway and
expected to be completed by late 1992 or early 199).
Greer Park vas designed to be watered \rw"i th a mix of reclaime::i 'Water
and has successfully handled it.
Utilities staff cont.inues to ~crk ccoperative,ly with the Palo Alto
Unified scho~l District, providing ongoing water ruanagement assistance
and any needed billing problem resolution. For the most part, the
drought rate schedules has proven to be applicahle and effective for
the schools Which, like a~y other commercial account~, applied in 1990
for adjustments to their BCAs (Baseline Consumption Allowance). Those
were granted in most cases. A review is currently being undertaken to
again reevaluate School District consumption patte!ns and vater needs,
with a focus on assuring that playing fields are saf~. In gen~ral,
ho~ever, the schools a~e doing a good job of conser~ing.
=:389:92
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The high level of cooperation £rom Palo Alto residents and businesses
has m~ant that less "drought reminder" advertising was needt;.d during
the SH-92 year. Ongoing conservation activities and assistance
provided ~y staff for the year are su~~arized t "lo~:
Performed 221 on-site ~ater audits~ provided 1108 telephone
consultations~ handled 115 requests for conservation literature
and home water kits.
Issued update ne~sletters to all small and large commercial
customers; produced 8 utilities flyers and 4 newspaper ads
promoting conser'olation awareness.
sent targeted mailings offering specific assistance services~
to residential and commercial customers with higher water use
offering specific assistance services.
Reviewed 41 commercial landscape plans for conformance vith
city Landscape guidelines. {These guidelines have been
modified and will oe presented for Council review and adoption
as a permanent ordinance in toe near future.}
Continued inVolvement with other local and ~egional agencies to
coordinate outre.ach efforts (e.g. santa Clara Valley Water
District, Say Area Water Users Association); cont ... nued active
participation on State Department of Water Resources
conservation Advisory Committee.
Decreased ~Gushbuster" activities.
For the FY 1992-9), the cooperation from Palo Alto residents and
businesses seems to be con~inuing and has again mean~ that less
"drought reminder" advertising has been needed. Ongoing conservation
activities and assistance provided by staff for the year are
summarized belo~:
Performed 19 on-site ~ater audits; provided 40 telephone
t;:onsult.ations; r.l.andled 6 requests for conservation literature
and home water kits.
Produced one utilities flyer.
Reviewed 9 commercial landscape plans for conformance with city
Landscape guidelines.
continued invol\reDle-nt with other local and regional agencies to
coordinate out~each efforts (e.g. Santa Cla~a Valley water
Distri~t, Bay Area Water Users Association); contin~ed active
participation on State Department of Water Resources
conservation Advisory Committee.
CHR:389:92
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water consery~jXogram§
In Octo~r 1991, a report to Council described new pilot incentive
programs being launched to encourage long-term indoor co~servativn
iaprove~ents (CMR~442;91). A complete report which includes the total
number at customers served,. projects installed and lor.'ater units saved,
as vell as lessons learned frou implementinq the pilot proqrams i is
provided in this Council packet.
~Res~,ect~~lly~~~;~ed;:
( tidA (./, Lffij)( 1
, NDA CLERKSDN ~-
Actinq Hanaqer l Resource Conservation
Acting Chair~ City Wat-er Management committee
/,~....../.~.~
RICHARD L. youNG t/
Director of Utilities
Assistant city Manager
Attachment A: Palo Alto Consumption chart
Cl!R,389'92
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CITY oj PALO ALTO
HiSTORIC WATER CONSUMPTION
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JI,JI Oct
Aug Jun
fJ 19R7 + 90",01
,,) 91~92 1'1 Allocction
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