HomeMy WebLinkAbout0466.091•
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October 17, 1991
THE HONORABLE CITY COUNCIL
Palo Alto, California
eiti'9na' Complaint Summary -Third OUart.r 1"1
Members of the COlll'1.ci 1 :
•• port ill Iri.t
On November 20, 1989, Council directed the Police Departme~t to
prepare quarterly reports that summa.rize citizens' com.plaints.
This is an informational report of all citizens' complaints
received and investigated by the Palo Alto Police Department during
the third .quarter of 1991. No Council action is required.
'ackqro1lll4
Sec~ion BJ2~7 of the California Penal Code authorize5 the release
of data regarding the number. type or disposition of complaints
(sustain~, not sustained, exonerated, or unfounded) made aqainst
Police Departs~nt personnel, if that information is in a form which
does not identify the individuals involved. The followinq report
is issued in conformance with the above provisions and is a summary
of all citizen~' complaints received and investigated by the Palo
Alto Police Department durinq L~e third calendar quarter of 1991~
A total of 24 complaints were received durinq this quarter ,July -
September 1991). coincidentally, 24 investigations have been con
cluded, 10 from the secand ~~arter and 14 from the third quarter~
'l'en complaints are still under investigation and will be included
in next quarter's report.
As a matter of routine, staff attempts to identify other associated
issues that ~ay not have been included in the initial complaint.
Official corrective action (discipline, admonishment,. training,
policy review) occurred in 311 situations where a complaint vas
deemed sustained. A complail'lt is "'sustained." when art investiqation
disclose&. sufficient evidence to clearly prove the allegations
$ade~ Absent such evidence, a complaint may be deemed "'not
sustained.· other categories of disposition include: ·unfounded,"
CMR:H6:91
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When it can he demonstrated that the al1ege4 actions did not occ~r;
and ae.xonerated,· when the acts vere consistent 'With department
policies ande.r edures.
~fUll sub tted,
L£ . LL% ~hJA,b.wi/~ CSRIS DURKIN E F EKiNG \
Police Chief s\$tant City Nanaqer
Attaehlaents
O!R: 466: 91
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DEFlN!TlONS OF COMPLAINTS BY CATEGORY
1. Department polley and Proees!urefNo Employee Mlliconduct • ComplaInts
lIlat address lIle department'c poncies and procedures In general, not
employee misconduct. Examples Indude disagreement over speed lImIts,
parking fines, tratIIc laws, etc.
2. SeotIct • ComplaInts lIlat address !he failure of an employee to per10nn a
required HrVIce. Examples InClUde faOure to retum a pllone call, follow
up on an investigation, respond to a cal!, etc.
3. P'!T!!I!!noctcourt!l$'l • ComplaInts that address discourtesy by an
emplOyee.
4. MllcoDdl/Cl. ComplaInts lIlat address vlolallons of department rules or
ponCies beyond discourtesy. Examples Include abuse of authori!y and
signIficant procedural errore.
5. Unnecessary Force • ComplaInts IIlat address lIle use of unn ecusary
force upon a CIIIzen durIng lIle course Of an arresf or performance of
duties.
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