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October 3, 1991
HONORABLE CITY COUNCIL
Palo Alto, California
llssignment of Project lability Accessible Van Service Contract tq
Medicar Ambulance Co.
Members of the Council:
The purpose of this report i~ to inform Council of a recent chanqe
in the contractor for project Mobility wheelchair accessible van
service. This is iHI information report; no Council actio:1 is
re~uired at this time~
In late August, representatives of 911 Emergency Se~~ices, Inc.
,"gIla) of Modesto, the contractor authorized to provide Project
Mobility van service in 1991-92, informed city staff that the
company was selling its wheelchair division to Hedicar Ambulance
Co. of San Jose. The effective date for the transfer of ownership
~as subsequently set for 12:00 a.n. on Tuesday, September 24th~
Medicar offered to assume the Proj eet Mobility van service contrac.t
from 911 for the duration of the contract period, per the
conditions and te~ms approved by Council at the time of the initial
award of contract in July~
Medicar is an established ambulance and "'heel chair van
transportation provider in the San Jose area. Medicar currently
operates 24 accessible vans, and has contracts with the Pale Alto
VA Hospital and several other large hospitals in the San Jose area.
Medicar has purchased 14 vans from 911 Emer9~ncy Services~ hired
existing 911 drivers, and acquired their local base of operations
in Mountain Vi eli • Hedicar plans to continUE: to operate these
vehicles in the Palo Alto area and has established a local dispatch
office for calls coming from the north county.
The Proj eet Mobility agreement :for van service provides for thE!
assignment of the agreement with the consent of the City. In ordar
to consider as.signment of the agreement, staff requested that
Medicar agree in ~riting to the existing terms of the agreement
CMR 450:91
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(see attached letters) and furr.ish proof of ir.:surance that is
acceptable to the City. Medicar h~s co~plied ~ith these requests
to the satisfaction ot t,he city Attorney a.nd city Manager.
Consequently, staff authorized the assignment of the contractr and
Hedicar initiate~ service on Tuesday, Septen~er 24th. The
transition in operations has been acco~plished without disruption
ot serJice to our riders and without any other difficulties.
Staft will continue to monitor Medicar 7 s performance to assure that
Project Mobility van service 1s provicled in compliance 'With the
contract require~ents.
Respectfully submitted,
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)3a,{tlL i', lk>'-'!-<<J
GAYLE-LIKENS
Senier Planner
,I ~ ~"'~ ··~71/" / FLEMING l sistant City anaqer
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FRED HERMAN
Acting Director of Planning
and Community Environment
Attachments: Letters from Mobile Lite Support dated August 22 and
September-6
Letter from Medicar, dated August 26
CC: Hedicar Ambulance Co.
911 Emergency Services, Inc.
Senior Coordinatinq council
CKR 450:91 10/0]/91
Paqe 2
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LeVOSILE
~IFE
b=-==)UPPORT
August. 22, 1991
Ms. Gayle Likens
senior Planner, Transportation
City of P~lo Alto
250 Hamilton Avenue
Palo ~to CA 94301
Dear Ms. Likens:
RECEIVED
,1,UG 2,; ';:,1
OIV1SIO'~ Of'
TRA"'jSP0r.IATi0~
This is to folloW" up Ule meeting today concerning the assignment
of our contract for wheelchair accessible van services with
Project Mobility.
OUr Board of Directors has decided to focus our resources on the
Bay Area ambulance and critical care transport market. As a
result of this decisi.on., .,.,.e have oPened escrow on the sale of our
Santa Clara Wheelchair Division to the Kedicar Ambulance Company
of San Jose. We expect to close escrow and complete the sale by
Friday September 6, 1991.
under the te~s of the sale, Kedicar has agreed to assume all of
our current wheelchair and paratransit contracts in Santa Clara
county, including project Mobility. We anticipate no change in
the level of service since they are purchasing all 14 of our
vehicles and hiring all of our transport staff to service your
contract. In addition l they are assuming the lease of our Santa
Clara Offices at 1020 Terra Bella in Mountain View.
we have cO:1rirmed a 't.ransition meetJ.ng .... ith Medicar at your
office &t 10:30 am on Thursday, At;gust 29, 1991. At th.at time
you will have an opportunity meet with us and a representative
from Medicar, who will be able tQ answer any questions you rn3y
have.
~lease feel free to call Mr. David Martinez 3t {4iS) 347-4712 or
y~. William Boehly {BOO} 877-9111 of our corpo~ate staff if you
hAve any questions prior to the .meeting. We L-egret any
inconvenience caused by this change and intend to make this
transition a~ smooth as possible.
S;i.ncerely,
~p;:.< ..
Floyd Graves
Pr'?sidt:r,t
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September-6, 1991
M~. Gayle Like,-'s
Se:1iot~ Plannet·, Trar'lsportatiar.
Froject Mobility
Ci ty of Palo Alto
250 H.arrlll to;, Avenue
Po1l:1o Alto CA 94301
Dear Ms. Li!:ens:
RECEIVED
SEP 12 is:!
DMSlm~OF
TRANSPORTATION
This is to confit"m our telephone c:onvel~5at.ion c:onc"""ning t"1e sale of
our .... heelchair set"ldee 1;0 the Medical"' Ambula:'lc:.e Company and the
assiJ;jf'lment to them of our 1:ontra:::t with PI'oject Mobility. Because we
will not be able to close escP'ow on this -<sale until SeptembEW 2'::"
1991, Mobile Life Support will continue to provide all SEt'vice included
in the c.ontract until 1201 hour's September 24, 1991. At that time
)1edicar will a.ssume the contrac::t~
You can assul'e your staff a.nd clients that Mobile LifE' SUPPOl't ,,"ill
continue to provide the scam'S" level Qf -sel",/ice dut"ing this inter"im
period. Any request Glade to II1l!dicar during the int~rim per"lod will be
referr'ad back,. to us for" tr"an5po ..... t~
We apolog:5.ze! for any incGnver,ience cau~ec! by this postponement.
SLncerely~ •
£/~~
William A. Boehly
Director of Corpo ..... "" le Develop/'i',ent
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August 26, 1991
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• MEO*CAR
AMBULANCE CO.
74C W. SAN CARLOS
F. O. BOX 28595
SAN JOSE, CA 95159
Gayle Likens, Senior Pl~nner, Transportation
Project Mobility# City of Palo Alta
250 Hamilton Av-enue
Palo Alto, CA 94301
Dear Ms. Lik€l"I.s,
It~s official, the good news on Thursday# August 22nd, was that all
documents that related to the final closing had been signed, and we
are officially ~erged!
As of 12:00 A.M. on Saturd.JY, September 7th, Medicar "".-ill assume
all responsibilit.ie:E: of Mobile Life Support '5 Wheelchair D~·"ision.
This will include honoring all existIng accounts for the duration
of each specified contract.
Medicar Ambulance, founded in 196~, is one of the lar.;est B.5,sic
Life Support companies in Northern California. I,ocated in Sa;l Jose
Medicar serves the Greater Bay Ar.ea. Emergency Aro.bulance, Critical
Care Transfer, Non-Emergency Gurney Tra.nsportation, Wheelchair
Transportation and Community Education are some of the
comprehensive services we provide.
Because you are a valued client, your opinion is very important
to us. Pleese feel free to contact us, at any time, if you
have any further questions or ~oncerns.
I'm looking forward to doing Busir.e.ss .... ith you. Thank YOlll
Sincerely,
~~ ·B:~t./Greathouse
Vice President
""" JOSE
NORTHf.Rr. CALIFORNiA
(408) 3n·3500
PADfESSlmIAL. GUEF'.NE:Y
AND W,...,EEL C't'.AIR
JRANSPORTA,ION ALSO (BOO) 841-9997
• • MEO*CAR
AMBULANCE CO.
740 W. SAN CARLOS
P. O. !lOX ~6596
SAN JOSe, CA 95159
REF ERE ~ C E
i. Monterey Co~ Pu~11c Gu~rdian
320 Chu!'"""h Street
LIS '1
Salinas, CA 93901 408-755-3253
2. San ~ec:uo (.:C'UDty Menta.l Health
320 4:;h Street
Hollister. CA .,5023 4D8-637-5396
3. A1exian !rotners HospitAl
225 ~. Jacksoo St.
:San Jose, CA 95116 408-259-5000
4. Santa Clara ValJ.ay MedJ.cal Cent~r
751 s. Bascom Avenue
San Jose. CA 95128 408-299-5100
5. Good s~ ~ospital
2425 S~ritan urive
~an Jose. CA 95i24
6. Palo Alto Veterans Association
3BOi Miranda AVenue
Palo Alto, CA 9430~ 415-858-3920
"'" ""'"
Mr. You.~g
::-fr. Rober'!:. Egre' ...
!'is. EriC'a ;:otn
MS. Shirley Cook
Ms. Jitr; iiur.can
Ms. Sharon ~inkava
(408) 377·3500
PflDf[SSIONAL GUERNEY
ANO WHEEL CHAiR
TRA.NSPORiATlDN .... LSO
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lI.>o;:rrHERN CALI FOANIA
(800) 841·9997