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HomeMy WebLinkAbout0163.092• , • - ~'.' ... . . . . , 0 '. "'. . ''''. ,; •• ·· .. 1 February 20, 1992 THE HOI'IORABLE CIT~ CoUNCIL PALO ALTO, CALIFORNIA Selgction of Coupe!l Priorities for 1~~ Me~rs ot the Council: This is the sixth year in which the Council has set aside time to revie.w the variety of issues of importance to the City and to determine which issues shall be the focus of Council attention during the year. On JAnuary 21, 1992~ Council Members met in study session and developed a lis;t of potential issues from which the Council priorities for 1992 would be selected. The product of that study session, a list of 15 issues, is Attachment 1 to this report. Yollowing t.he process which has been used in previous years, Council Members received score sheets on ~hich they individually assigned points to establish their o~ priorities. The score sheets have been tabulated and the composite appears as Attachment 2. Attachment 3 is a list of the issues as Council has now ranked them. Attac~~ent 3 also indicates the range of points assigned to various issues and the number of Council Members vho selected each item. So"'\!.e Council Members suggested that c€=rtain issues be combined and provided further comments; refer to the footnotes on Attachment 2. More than half of all available points (5000 out of 9000) were assigned to t'Wo items: Palo Alto's economic future (item 1) and long-range fir.ancial planning (item 6). Every Council Member assigned points to one or both of these ite~s. The two items have features in common and Council may 'Wish to designate the components most important to them and direct staff to rewrit~ the t~o into a single priority statement. The next highest priority item 'Was appropriate levels of service/ quality customer service (item 2). Item 10 has a similar theme and six council Members selected one or the other of these two items. CMR:163:92 L - Page 2 Tw~ items were extensions of the Council's 1991 priority concerning people in crisis: item 7 addresses youth and families at risk and item 3 emphasizes the homeless~ A majority of Co;..:ncil Members sel~cted o~e or the other of these items. A final issue attracting a cluster of points was that reflected in items addressing relation::;hips 'With neighboring jurisdictions, particularly East Palo Alto (items ( and 14.) Regarding any or all of the foregoing, Council will need to determine if it wishes to give a narrow or broad focus to the priorities it selects. When a previous Council selected its p::iorities in 1990, it set the following guidelines for the process and Council Members may 1oI'ish to aqain observe these: be aware of distribution cf staff workload 'When selecting priorities i set goals for assessing progress; be cognizant of issues where City is already heavily involved; and acknowledge that the selection of certain issues as Council's highest priorities should not suggest that other issues ~ill be iqno:r:-ed. Because the discussion of council priorities occurs in a Council study session, the priorities are agreed upon by cons'!:!nsus. No formal action is taken. FollOwing the stUdy session, staff will refine the definition and goal statement of each priority selected and return for approval at a regular Council meeting. Respectfully submitted, ~4;;e~ Assistant to the City Manager Attachments: 1. List of suggested iss'L'cS 2. composite score sheet 3. Results of initial scori~g Related Staff Reports: CMR:163:92 'L CMR: 130: 92 CMR: 139: 92 Council Priorities for 1992, 1/23/92 List of Issues for priority Setting, 1/30 /92 • r 1 - __ ~ , ~-c_,,~t;j. :ce '. 1. Attachment. 1 LIST OF SUGGESTED ISSOES FOR PRIORITY SETTING Palo A~to's economic future~ SuggestEd as an omnibus priority, it would brin~ tQqether the following issue areas, both financial and policy: balancing revenues and expenditures for the long term; management audit./operational review; economic development/rev~nue enhancement; F-ublic education and communica tion; long-ra nge f inancia 1 p Iann ing. (CobbjKni 6S) {also Fazzino, ~~eele=, Simitian) The Finance Committee is currently working on several componf::nts or this. Related activl ties are the schoduled budget retreat, the ongoing Stanford Rese~rch Park study, and the work of the Eco."lomic outlook committee and the star:! Economic Resource Planning Committee. The Council approved the concept ot an organization~l audit on October 28, ~99~ and directed that a group from the private sectar be appointed to assist tbe Finance Commi ttee in the process. The Finance committee directed an extensive effcrt toward public education a."ld communication as part of the Appropriate Levels of service community outreach during 1991. Carryin9 this priority in both standing committees as suggested vould require some careful orchestration and assignment or responsibility, to avoid duplication or effort. 2. Appropriate levels of service! quality customer service. 3. Continued analysis and determination of appropriate levels of servica, ~ith emphasis on the delivery systems of such services to establish higher standards of efficiency and quality of service to the City's clients. (Andersen) Thi.s would <:'onstitute a continuation of a 1991 priority, coupling it with an ef[c-rt to 3.jdress quality C!lstomer service 'that is unde.n.~ay Citywide at the staff level. These issues will also be addressed in the organizational audit cited in item 1 aboVe. For a summary of the vork done on Appropriate Levels of Service during 1991, refer to CMR: 112: 92 (Jamlary 16, 1992.) People in crisis. Continue the 1991 priority, emphasis on the needs of the hom~le5s. (McCovn) 'With an The HUman Relations commission has requested that Council again designate Pe~ple in Crisis a priority, stating that the efforts begun in ~99~ can be effectively built upon if the City attention and resources are main tained. For a summary o~ the work done in 1991, refer to CMR:531:91 (NOvember 27, 199L) -1- • L f I , • i f l t I I I j 5. Relationship ""i th East Palo 1\1 to. Explore neW' avenues fer linkage.s, involTJing staff, shared resolJrc'2s, j ciI'_t pOlJcrs agreements, non-governmental service providers. (Faz~ino, Ande~sen) Council effort in this area was initiated ~ith a .1988 Council priority. staff cooperation between the cities occurS, particularly in Police and community services. city managers have done pre.liminary exploration of feasibi 1 i ty of joint economic development ventures. E1 Camino Real land use planning. which is of such economic and co~unity. (Huber/Cobb) Upg~ading this thoroughfare phys. i ca 1 importance to the This issue is dis =us sed in the Gruen+Gruen study WA Planning Policy Audit of Retail Areas in the City of Palo AltO· which is also included in this J~nuary 30, 1992 Council packet. If a major Land use study of EI Camino Real is to be und'ertaken as a special study during 1992, it would divert resources from the update of the Comprehensive Plan. S!)ch a study, how6-"er, could be folded into the workplan for the Comprehensive Plan update. 6. ~ng-range financial planning. How-to mail".tain service levelS l.n a lo'W-g-rc'Wth e.nvironment~ Develop a commonly-accepted database that ~ill serve as a r~(erence for what has occurred in ~he past and ~ill provide guidance for the changes required in the future. (Rosenbaum) {also Wheeler, Fazzino) council Member Rosenbaum's memorandum proposing this priority provides a list of data which should be compiled as a base for 'the development of a long-range plan. The Director o~ Finance indicates that some of this data bas already been compiled. To accomplish the bala~ce will probably r€quire substituting that effort in place o~ the department budget level in-depth study scheduled ~or the second year of the 1992-94 budget cycle ~ '1 ~ youth and families at risk. Work. 'With Human Relations Commission, Youth Council, Palo Alto Unifi~d School District and other school communities t~o identify specific problems that are appropriatel:r: re.medied by City intervention~ Develop programs to address such problems. (Wheeler/~njersen) This constitutes a continuation of a 1~91 Council priority~ Refer to the comments on item 3 above. a~ Public-private partn€rsnips. Define w"hat this means for Palo ~lto~ identify those that might be pursued, and formulate a process for encouraging such partnerships~ (Cobb/Andersen) An interdepartmental ad hoc committee is presently "ro'orking to develop a policy for Council ccnsideration on this subject. -2- L • L s. .--, Public intormation. Develop straight-forward communication techniques and materials_ {Kniss) Thi$ vas a Council pri6rLty in 1988 and resulted in several new j..cc;duct;s and activities. Refer to Attach.7lEtlt 1 .. CMR:130:92 (January 23, 1992) .. distrib~ted in Zast wesK's packet. Over tile past two ye3rs, the Planning Dapartment has re .... ritten numerous docutr1ents and fcrl1ls to make them "user friendly.­ This su.cject is also a cOJt1ponent of the work of the staff CUstomer service Committee. 1.0. CUstomer service. Ho'-o' can the City l!1ore courteously and efficiently serve its public? (SirnitianICobb) Assuring quality cust01!ler service is the goa.l of a staff­ initiated commi ttee wl"J.ich has roezrbers :from throughout the Ci ty' organization. Subcommi ttees are addressing emplcyee training, cust:omer surveys, improved sir:;nage a~"'a dir~ctories, complaint tracking, int:erdepartmental coo~ration, and incentives and commendations for quality service. 11. Update the Comprehen$ive Plan. (Simitian) A s"taff rept?rt vas distributed in last week's packet "'~hich describes the stdtus of the Compre~ensi~o Plan update. Refer to CMR:116:92 (Jatmary 23, 1992.) 12. The future of Cubberley. Finalizing plans for community use, determining ho~ these uses will be funded, developing cODU,unity organizations to carry the plans to~ardl assuring facility will ~e a long-term ass~t for Palo Alto. (Cobb) An interdepartmental st~ff cou~ittee is meeting regularly to develop long-range plans for Cubberley such as noted in this suggested priority~ Identifying ~ funding source is the critical issue. l3~ Preserving Palo Alto's unique character in the corr,ing regie,nal government environment. HoW" do ,.,;e do it .. hila meeting o~!'" regional responsibilities? (Cobb) This question is a logical successor to the studie$ conducted and policies developed as part of the 1991 Council priority concernLrlg Regional Governance. Because of the gz-oundfol'ork done in 1991, the-City vill continue to be an active participant in the work of the county CO~"1gestion Managern(,!nt Agency and in the process that emerges from SB 797 if j t becomes enacted legislation~ 14~ Economic and social cooperation ~ith Palo Alto~s neighboring cities, especially East Palo Alto~ (Cobb) As an outgrowth ot the 1988 and 1989 Council priorities, council has sought opportunities to "'ork with neighboring jurisdictions. The Fire Station Location stUdy presented to Council on January 21, 1992 is a recer,t example. Also refer t-::l i tern 4 above. -3- L i I , 1 ! 15. cooperation and Issues of mutual Shopping center. issue resolution 'With Stanford uni ver-si ty. concern include Sane Hill Road, the Stanford and st.anford Research Park~ (Cobb) Activities in each of the areas cited are ongoing: an app2ication from St:J.!'1ford to cegin the Sand Hill Road EIR process is imminent; ttJe Gl'"lien .... Gruen report noted in item 5 above directly addresses the Stanford Shoppin.g Center/ the Stan~ord Rese4rch Park Study is currently in the Policy and services Committee. These topics a.Le also .fundamental to t~"le Economic Resource Planning effort which is undez;"ray. -4- .. ,< . • ',1: -I;,' ' "'rr -----------~j-~ ~,:.------'- SCOR1 .nl~R PRICRI%lllR9-I~~& DIRECTIONs I Each Counctlmember ha. 1000 poiD~. column beneath your name, ind!Cate you view ot p*ttlcul.r importance. wu~~ing on the iMBU ••• ! ~ l u IS!:tl!; ] 4::.0 fU.trJ.bl,lte 8"''0"9 thll i •• u... In t".hIJ the pointe you WLBh to ..... i.gn ':.'0 t.he i.au •• Reter to thH enaloaed liat fex the full J I 3 3 ~ ." " • . ~ " " • • ~ ~ " = .0 ... 3 .. ,il :l j! .iI '" " • ... • • Ii TOTAL 1. Palo Alto'~ economiq futur 'ft 'lctJ/ 2. Appropriate Il1v~l. ot aacY quality cuetomar oocvie. a. 500 5'()O '~Io.- L/Oo ioo Z5"O ~()O a. 750 zoo 1'00 100 ~c.: --. h. I - 15'0 zoo, '0 1 375"0 0 /100 ~ People in cri.i., omph •• i, ~'-' O.l.twn.hip w,th Eo.t Pol 15. El ('",,,,I.no Real 1lI11.,d UII8 pi I--~--~--- \6. LQnq-ra~q~ financ~a\ plann 1n9 homele9B '0 Aito --- annInq in9 . -->-l 300 d.;-100 .20C _ o ~ .200 I c. !/~ol I -~-~ Pioo i 100 100 15'0 .3;0 25'''-j dJOO -------~ 370 • a. IO~ __ I/OO : 100 100 i'), Youth and t'alllil.i.1I'1I aT. risk I 8, Public-private partnor.hip '--'-t 100 .200 :.: ++-++ '01/,z5'O I 00 700 , ) -r-i +(00 I,> 9. Public information -~ ID. Cu8tomll~ Service ~----- 11. Update the Compr8henalv8 Plan L 1-,~~-"---~, -t-±-t, '~l i /5b ! --I ~, i 1~ __ LJ I_L __ r 30'0 .J l~q_1 tj'50 ! I~ Not:~ = Footnotes are on seclmd page of Rt':Ol'"e shp.et. '~1 ',,';,," .' '(~"'!)i:~lr. .' '. I I \ ! 1 , , , , , " r~ .... ··')i:;)i1'~::';, '. (,.1,'1',,"_ ;i~I,:: ...... <j~"";:, .. 'I ···:::;t,~iI .. 'F·'~r" '; \.. \ I f. """'JI""-'""1':-,,> ,- I I ll!l!I I J2. The future of cubb9rley ~~~ P'IQRITIIIK~ P6q8 Two T~ ~ ~ • " " • l N .li .!1 ;5 • .:! .6 Il 100 1). Jtrfl!!lecvlng Pal.:. Alto'a unique character I in regional environment d. I 0 , 14. ~conomic and Racial cooperation with neighboring citlfto c. 100 --_ .. 15. CoopAration/ie8ufI rft~oluti~n with Stanford I d. i ! 3 ~ " I j • z ~ ~ 'i • • • :II , ~ ~ ~ TOTAL I '" I, /00 e. I :-:-r-~ /00 1 '"1 100 rd. I , 1/001 i -1-.~~ __ 11000 I,OO~OO~OOO 11000 '1000 :000 1,0:] 10.001 ~~ 9000 '---. ~~!'!9.:rES a. Combtnp, items 1 and 6. b. COrT',l1ine itema 2 il'1d 10, c. Combine it~m8 4 ~nd 14. d. P. f,lIglJ~Btion th~t items 13, :14, and 15 be combine(l, perhaps-also with item 4, in an illflbitiou.'3 priority Rtat_e(l as "Regi.mal Boci~J and economic-eoop~ration with a gpeCiill ~n'phi]sis on bordering entities: Menlo Park, East Palo Alto, Stanford University, Mountain View, Los Altos and I,os Altos Hills." Combine items 5,11, ana 13. i , -.~ u ) ,- \C # 4 at '~" ' "'1" '"!,, '." ~'" l' /t-fj,J i,l ~ ,:'J~~~ ,,~;~ r .,' ;}$1~,;/,t~ .. '7' I~ I,'~,'~I ,'p."" .~-:;.) ; ~./. ,c"\"~f'>~ jf~~~~ ,".' ,I'~~" r'~' . ·,t'~IJ· ,.",,$, ,'~~~"'" ,,, , I " } ,,:.~\~~;" .,1+' ~l ,,' ,'~ .' ',~ ,\',,: ~,~ \ ~ . \ . , ,. ,. • ,~ ~,....-.:.;--- 1 1', 'f,_ .',' r • - ltE'SOLTS 07 INITIAL ___ ~~9RING points A,_~iqned 1. Palo Alto's economic future 6, Long-range fina~cial planning 2. Appropriate levels of service/ quality custo~er service 7. Youth and families at risk 4. Relationship ~ith East Palo Alto 11. Update the comprehensive Plan 5. El Camino Real land use planning 3. People in cz-isis, enphasil:ing hODH=less 10. ~~stomer Service 14. Economic and social cooperation with neiqhboring cities 15. Cooperation/issue resolution with Stanford s. Public-p~ivate partnerships 12. The future of Cubberley 13. Preserving Palo Alto's unique character in regional environment 9. Public information 3750 1250 1100 700 500 450 350 ;;;: 5(1 150 100 100 100 100 o ~ ____ -. !I J"'l ~tt&ohm.ent 3 I of Counoil XeMbers Seleet_JMm_Issues 5 5 • .- 2 .- 1 3- 1 1 o ~ The number shown here also includes Council Member(s) ~ho did not assign points to item, but suggested it be combined with another item. Refer to the footnotes on the composite score Sheet (Attachment 2).