HomeMy WebLinkAbout0171.092r -
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Ka.rch 5, 19512
BO!lOitABLE' CITY COOSCIL
P410 A2to l California
~tte~tion~ 7inance Committee
STAPYIKS FOR 2UMAN SBRVICES _~LVISI0N
H~ers of the Council:
Report in Brief
Tbis report responds to the Finance committee's request for further
intermation ~egardinq the proposed staffinq cbanges in the Human
services Division necessitat.ed by the transfer of the community
Deve.lopment Blo.:k Grant {CDBG) program to the Plannitog Department.
A separate staff repor~ discusses propose~ staffing changes in the
Planning Department~ Staff reql.!ests tbat tbe Finance Committee
app~ove the addition of a O~S Manaqement Assistant position to the
Human Services Division.
P.i.:!I'.CUSSiQD
A key inqredient in the shift of the COEoa program from tbe
Community Services Department's Human services Division to t.be
Planning Department is the addition of a 0.5 Management ~ssistant
position to the Human Services Divisioc., in order to continue
providing the other existing functions of that Division. In or~er
to assist you in understandinq why this addition is necessary, this
report will attempt to briefly describe the in~reased vorkload that
has ~een ad~e~ to Human Services over the years.
When tbe Human Services Oivision was initially created., the
staffing-included an ~dministrator and a full-time secretary as
sUi"port~ The assiqnments for "tbe Jo.dmir,istrator were:
~. Manage the Human service contracts, which included
recruiting proposals, making reccmmendations for funding,
preparing contracts and monitoring the contract9~
2. serve as staff liaison to the Human Relations Commission
(HRC) , which included providing minutes and other
clerical support an~ assisting with the development of
tbe Human services Resource Allocation Process. (Support
for any HRC Task Forces was provided by tbe Human
Relations Commission and not by sta~f).
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page TWo
As tne Bum8n service issues 3volved and expanded, the ~dministr&tor
began to absorb new assignments even thougb it took away from the
oriqlnal d~ties. These new functions included:
1~ Supervise tbe Ycuth council Advisor an~ assist the Youth
Council.
2. support 'the Disability A'W'arenass Ta.sk Fe'rca.
3. Support the Mediation Task Foroe .
.. ~ Administer the Public Service Contracts for the community
Development Block Grant program.
5. Staff the CDBG Citizens Advisory committee.
It was at this point that the workload grew so that the
Administrator was no lonqer able to provide the time required to
complete all of the assignments. To alleviate this situation, 'tbe
City Council authorized a temporary position (which was later
converted to permanent) to help with the Divisionts workload.
aut the workload continued to grow. The Human services st:os.ft
received t,he following new assignments:
1. Staff the Child Care Task Force.
2. Devalop the Child Care Master Plan.
3. Staff the Sinqle Room occupancy Task Force.
4.. Work witb the Urban .Ministry to assist on homeless
bousing issues.
5. Create a program to e~tablish child care centers at 11
school sites and manage that program once the centers are
established.
At that time, it beoame evident that the workload bad again out
grown the capabilities of both of the Human service staff members
to meet their Obligations. To ease this situation, tbe City
Council authorized the creation of a full-time Child Care
Coordinator position, to be supervise~ by the Human Service
Administrator. That position took on the following child care
assiqnments:
1. Develop, monitor and evaluate the 11 school site child
care proqrams.
2. Sta~f the Child Care Task Force~
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page Three
J. Further implement the child Care Master Plan.
... complete a. compreben.sive ehild care needs assessment.
s~ Establish 4n employer-s~pported ehil~ care project
E. Assist the Chil!1 Care Task. Force in developing three
annual special events~
This sta~f addition relieved the remaining Euman services sta.ft of
the child care responsibilities, but did nothing to provide
assistance for any ot tbe other assignments. At about the sue
time" the near elimination of staff support for the HtiD-fundec1
Housing Improvement proqram caused. the Human Services-statt to lose
almost all help from. the Planning Department regarding the HUD
Lunded COBG activities. The temporary Manaqement Assistant
position vas converted to a full-time permanent position devoted
exclusiyely to HUD activities~ 'fhe Division's assignments con
tinued to qrow.
1~ Participate as a member of the Palo Alto Safe Committee,
whieh deals with substance abuse issues.
2. Establish greater accountability from the Human Service
contractor lllonitoring responsibilities, and time spent on
this has been increased to meet the detailed audit
recommendations.
3. In 1991, the city Co-ullcil apprcved a priority tor "People
in Crisis tl and the HRC developed a workplan to respond to
this priority, which the City Council approved. All of
the assignments in that workplan fell b~ck to staff to
implement an~ they included:
CMR:17~:92
a. Expand assistance to nonprOfit groups to help them
do their job utilizing shared resources.
b~ Sponsor semi-annual meeting,'3 with nonprofit groups
to plan strategies for improving gervice~
c. RevieW' the PAl IRS operation in depth" providing
qui dance so they can maximize their service and
monitor reqularly.
d. Develop III Homeless Child Care project.
with tbe exception of the review of PMIRS, which has
bee.... co~pleted, all these assignments are ongoing.
J.dc" _ionally, city council has propose" a continua.tion of
the "People in Crisis" priority for 1992" with emphasis
on 1) youth and families at risk, a'il~ 2} the needs of
the homeless.
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pa.ge Four
4. Add the: Youth Council Advisory role to ttJe Chilc1 Care
coordinator1s 4uties when the Advisor's func1in9 was cut
trom last year's buc1qet. This elimina.tes the possibility
that the Coorc1inatcr can assist on any otber assignments
within the Human Services Division.
5. Searc:b out new fundil'lg sourc:es to support Human services
and cc~~unity services.
6.
SWIDIlary
There are two additional
aOdressed, even though they
for the division.
concerns wbicb need to :be
are not offici&l assignments
... Investigate tbe nine suggestions for
change that came out of the city
Appropriate Levels of Service bearings.
pO~dible
Counoil's
b~ !ncrea.se staff involvement with the Disability
)'wareness Task roroe in light -of the recently
enacted Americans with Disabilities Act.
In summary, the work in the Human Services Division has grown
substantially since its inception. The Child Care coor~inator has
a full-time job with the Child Care and Youth council assignments,
an4 the Management )'ssistant has a full-time job de&ling with t~e
qreatly expanded BUD requirements for the CDBG program. That
leaves everything else on the list in the hands o~ one individual,
tbe Ad;ninistrator of Huma.n Services. Obviously this is a huge
loa,4, and unless a~di tiollal staff support is provided: tasks will
not qet Oone. Staff is presently asking for O~5 FY to help with
this function. That probably will cot be enougb~ an~ things will
not be dOl<.;::: as well as we would like; but we will be able to com
plete more o~ our assignments.
If the 0.5 position is not provided, the following i5 all that can
be 40ne by the remaining staff:
1~ Manage the Human Servioe contracts.
2. Provide staff support to the HRC , Child Care Task Force,
Mediation Task Force and the Youth Counoil~
3. Manage the 11 school-site child care programs.
!n essence, we will be back to an operation that is. slightly
greater than the service provided vhen the Human services operation
was originally created. without the staffing requested. tbe HRC
will have to assume the staffinq responsibilities of the Task
Forces.
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Recop.enda.tion
St .. ff recommends that the Finance Committee approva the aedilioc. .of
& 0~5 Hanaqement Assistant position to the Human Services staff~
Respectfully submitte~1
David: Hartin
Administrator of Human Services
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Paul 'i"hiltqen
Director of community Services
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Assistant city Manager
Relat.~ CHRIs: 105;92
.170:92
CKR:1.71:92
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