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Home My WebLink About0360.000i 1 lit" n \ ....- June 14 ... 19510 HONORABLE CITY COUNCIL Palo Alto* Calitornia BUoUET 90-92 9-10 Project Mobility; Award of Contracts with Bay Area Cab Lease. Inc., for T§xiqOh Service And with 911 Emergency Servicesr Inc.s fqx Wheelchair Accessible Van Service Members of the Council: This report summarizes the proposals received tor Project Mobility transportati(h~ services for the period of July I ... 1990 to June 30 1 1991 and recommends that Council award contracts ~o Bay Area Cab Lease, Inc., and to 911 Emergency Services l Inc •• dba st. Clair Ambulance. BACKGROUND The Project Mobility proqram provides door-to-door taxicab and wheelchair accessible van service to disabled residents of Palo Alto and stanford University campus. The program offers trips to unrestricted destinatIons within a local service area (Mountain View to Redwood City) and to other medical, legal. and social service agencies In Santa Clara county on a special-needs basis~ By the end of FY 1989-90 it is projected that the program will have provided 21,100 trips at an average cost of $7.44 per passenger. A proposed program budget of $166 .. 400 has been approved by the Santa Clara county Paratransit Coordinating Council and the Grant Review and Allocations Committee of the Metropolitan 'l'ransportation Commission. The program will be fully funded 'With $138,26D in Transportation Development Act (TDA) Article 4.5 funds, $28,140 frOD Project MObility ticket sales and in-kind services provided by the Palo Alto Senior Center. 'l'he amount of funding budgeted for contract services is $140~~65, which will permit the City to offer approximately 21 .. 300 passenger trips in FY 1990-91. An additional $26,135 is budgeted for City administration and for Senior Center in-kind services. currently.. Project Mobility transportation is provided under contract with Bay Area Cab Lease., Inc., for the taxicab service and by st. Clair Transportation for the wheelcbair accessible van service. The current contracts expire June 30. 1990. CHR: 360:0 ...... .,; ... -.. --.......;:~ L " I ~""- ~. ';i<. , t ~ f [ f I ! I \ \ \ , ~ i I , " ··~4- "':: . \ - I ~ I ~ I ~. I '.'. ""._" I ! I I t ' ..:. L',·t·\r I ~,l"-. ~1 pISntsSION OF . . ~,. ~~-~~ ~-'---.-:-~, ~ o o SERVICE PROposALS on Kay 14... 1'9'90 Request.s for Proposals for Project Mobility transportation services 'Were sent to thirteen potential \.""endors 'Who were invited to bid on one or both com.ponents of the proqram. TWo proposals were received: t;)y the May 31# 1990 deadline .. one for t.axicab and one for Wheelchair accessible van .8rvices~ The. details cf the two proposals are contained in Attachment 1, Bid S .... ary Sheet. Taxicab Service Bay Area Cab Lease. Inc., {BACL} was tbe sole bidd.r for taxicab service. BACL ofiered to provide service at meter rates of $1.6~ per flag drop (including the first one-seventh of a lIile). and $1.60 per added .ile (at $ .20 per one-eiqhth of a mile). The rates bid by BACL coincide with a proposed increase in rates for the qeneral public. The company has qiven lO-day notice to the Chiet-ot-Police~ as requir~4 in tbe Municipal Code Ta~icab ordinance, that the new rates will take effect on July 1. BACL's existing rates of ~1.40 flag drop and $1.40 per mile have been in effect since 19S6~ The new rates represent a IS percent increase in costs to the program. However, BAeL's rates over the past year have been lower than rates charged in other communities. 'M.et.~r rat.e.s. in Sunnyvale are $l.~Q per f1&9 drop and $l.~O per mile, and the same meter rates in San Jose ~ere recently raised to $1.80 per rlag drop and $1.80 per mile. BACL is a Xen10 Park based company that operates as Checker Yello~ Cab and Menlo Park Cab Company in Palo Alto. The company is authorized to operate a total ~f )1 vehicles in Palo Alto~ per the terms specified in the certificates of Public Convenience and lIecessity issued to both the CheCKer Yellow and Menlo Park Cab companies~ BACL indicates in their bid that they bave Bn average of 21 cabs on the road each weekday that would be available for Project Mobility trips. BACL has been providi~ Project Mobility taxIcab service since 1985. The company has maintained responsive" and reliable service over the past fou~ years~ staff recommends that the contract for Project Mobility taxicab services be a~ardecJ to Bay Area Cab Lease.. Inc. Copies of the contract and BACL's proposal are attached. Wheelchair AQGBssible Van Service The sole bIdder for wheelchair accessible van service was St. Clair Tra.nsportation~ Inc. St. Clair proposes An increase in basic rates trom $18 .. 00 to $2.0.00 fer wbeelchair passenger t.rips 'Up to a distance of ten lIIiles, plus $1.50 for eacb additIonal mile thereafter, and $1.000 for ambulatory passengers.. St .. Clair has raised the rates for Project Mobility trips in each of the past 0IR:360:0 L E/14/90 Page 2 • \ \. ; I , , . r l I , i i.- t , l r -1 .. , , tbree years. Tbe base rate in 1987 was $15.00 per passenger trip~ and $1.00 per additional .lle after _lG .lles. The rate was raised to $i1i.GO in 19a8, $18.GO in 1989, and to $20.00 with this bid. While staff ta concerned about the rising cost ot weelchair accessible van service and the lack of other competitive bids,. staff also recognizes that. St.. Clair provides a unique and. specialized servIce that requires trained personnel and customited equipment and vehicles. The new rates are co~parable to ra~es t.hat St. Clair charges other paratransit aqencies in the area, including Vantrans-Com:munity Services Agency of Mountain View., the. City of Sunnjr-vale, and outreacb and Escort, Inc., of san Jose. The standard rate for Wheelchair van service offere~ to the general public by ambulance companies in the area is more than twice as hiqh. st. Clair has eleven vehicles available during the week, and up to tour vehicles on weekends, to service non-ambulatory riders in Palo Alto. During the past year. st~ Clair has provided responsive, reliable service to project Mobility clients. St~ Clair is currently being purchased by 911 Emergency Services, Inc •• (W911-) of Modesto~ 911 will be operating the van service in the name of St. Clair Ambulance pursuant to the proposal subDitted by St. Clair~ and no changes in service are expected (see Attachment 2). staff recommends that. a contract be awarded to 911 ElIlergency Services. Inc., dba St~ Clair Ambulance. for wheelchair accessible van services. Copies of the contract and st~ Clair's proposal are at.tached~ PROPOSEP CKANGE IN PROJECT )JQ.BILIT~ ENRQLUJENT CHITERIA Palo Alto is a member of the Santa Clara County Para trans it Coordinatinq Cou,ncil {Pee). the body establisbed by the Board of Supervisors to promote and monitor the coordination of" pa-ratransit services in the county. During the past year, the pee has developed quidelines and policies to help assure that disabled individuals receive equitable services, regardless of where they live in the County. In January the POe adopted a position that programs funded with State TDA qrant monies should not consider ·~ge· when evaluating a. disabled person's eligibility for paratransit services.. The objective of the new POe policy is to make para transit services available to All mobility impaired persons. including minors~ vho qualify for service based on their physical or mental disability and lack of other transportation a~ternatives. Eacb paratransit program bas been asked to comply with these neW' quidelines by July 1, 1990. CHR:360:0 . , 6/14/90 Page) • \ , -. , .§ i , ! r I 1 \ .\ -\ \ \ ~ \. I I . i l r·; i ! , , , , .~.,. .' , '. o o CUrrently, Palo Alto and Sunnyvale are the only agencies in Santa Clara county that do not extend services to persons under 18 years of age. Sunnyvale vill open its service to minors beginning July 1. A telephone survey of ten TDA funded paratransit programs in Ala.eda~ santa Clara and San Mateo counties was conducted earlier this month. As noted below, most of the programs enroll disabled ebilc!ren. Prpgra:mli thAt, Senre All pisabled (Including Minor!?); OUtreacb • Escort (Santa Clar~# San Jose. Campbell. C~pertlno. SOutb County) Vantrans (Los Altos. Los Altos Bills. Mountain View) Transit Assist (Los Gatos, Monte Sereno. saratoqa) City of Sunnyvale City of Alameda City of Fremont City of San Leandro San Mateo county Transit Redi Wheels Programs that; Sea!! only Disabled Adults: City of Berkeley city of Haywarc! All of the programs surveyed report very low enrollm.ent of disabled youths~ The main transportation needs of disabled students are met by State.-mandated transporte:tio-n provided by local school districts and counties.. Paratransit services supplement these community resources, typically by providing medical or recreat.ional trips during parents' working hours, or in situatiGns where the parents and the minor ara both disabled .. Staff belIeves that. the Project Mobility program can and should comply with the POers request to extend enrollment to all disabled residents, including mInors wbo would otherwise meet the program's eligibility criteria. Based on the experience of other communities, the cbange in enrollment policy can be accomplished without noticeable impact on administrative or operat.ing costs. The number of disabled minors to enroll in the program is projected t.o be a small percentage of the curre.nt adult enrollment of .90'0 indivic:luals~ The City Attorney's Office has reviewed this proposal and does not foresee any legal problems that Yould outweigh the benefits of serving this neglected segment of our disabled popu latiO<l • Staff will proceed with the necessary steps to open enrollment to all eligible disabled, reqardless of aqe, as of July 1, unless directed otherwise by the City Council~ CMIU360:0 , ........ 6/14/90 Page 4 • \ " I f ' . • , , l , , . ' , . , -. , ' " \. \ . ". , . ·., .• 1 .' ( I . ~' I ~-.::~ I . I ! . , ·.sst .', '>' , .' I I , , j 1 I .-.' ,'<" ' o Project Mobility bas been fOW'ld to have no significant environmental l~pact~ The January 1975 Environmental Assessment is st:l11 applicable, and no new environmental finding is necessary. BEOOKMENDATION staff ['ecommends that Council authorlz:e the Kayor to: (1) Execute a ~tract vith Bay Area Cab Lease. Inc. for Project Mobility Taxicab service. (2) Execute a cont.ract with 911 Emerqency services" Inc." dba St. Clair Ambulance. for Project Mobility Accessible Van service. Respectfully 5ubmitted, \ ~wa/ ;r--1cf~'i KENNETH R. SCHRElllER Director of Planning and Community EnvironIDent Attachments; r. rransportation Bid Summary Let.ter from 911 Emergency services~ Ioc_ Taxicab Service Contract Accessible Van service Contr~ct cc::: Bay Area cab Lease" Inc. 911 Emergency Services,. In<'. St. Clair Transportation, Inc. Senior Coordinating Council of the Palo Alto Area, Inc. CMR:160:0 6/14/90 Fage 5 • t ! r I , ! ~~;~~ >'}j:..,2 ~::, " ; 1. 2. J. 4. 5. 6. • • Attachment .1 PROJECT MOBILITY TRANSPORTATION SERVICES 814 Su.mary Sh •• t Hours of Service Dispa tcb HO'.lrs Advance Notice Required Average Ruml:Ier of Vehicles In Service Weekda.ys S am -5 pm 5 pm -11 pm sat.urday Sunday Rumber of Drivers available for contract Weekdays Weekends Price Proposal s Ifazicab .ervice Bay Area Cab Lease. Inc. 24 hrs/l days 2C hrs/7 days 24 hrs preferred (Demand-response available] 27 27 20 20 27 18-20 $1.60/Flag Crop $1. 6 O/M ile $lB.OO/Hour wait time Wb •• lc~.ir Vea serviee St. Clair Transportation· Inc. 24 hra/7 days 24 hrs/7 days 2( hours 2 12 $20.00/per wheelchair passenger up to 10 Diles $1.50/per added mile $l.O'Ojper ambulatory ridp-r 6/14/90 ... ",-..,.----_.----------• --_ ..... , . -~, ~. .. ,-=-" AtU.chment 2 LA:!VOBILE 0 ~IFE ~UPPORT o .•...•. June 11, 1990 Ms. Gay1c: La.~DS, Pro}:d ftanDer f'rojea Mobwt)l Program City 01 Palo AAo P.O. Bo. lO2S0 PaIo Aho, CA 9430l Dear Ms. Lilr:c~ We ofrc:r the rono .... ;~ inf'ormarj01l, legarding OUT acquisitioc or St. Oair amhuJ4%lcc and 'iIrI1Ieekhait scr.-k~ in fl.opes tlIat ~ .. ill ii.S.~ ill :na1iog the transilwc itS smoolh as possibte. AttompaD.i.Il£ this. tenet is a brid history. Our firm is growmg and chmgias alm~ dOly bj' day. We: !lOW A(j-,,,,, O'o--et ti()(l e!nprayec:s. Our I:Orporate 'hc:adqLlarters are locale!:! in MOOes1.o. bowe'o'et .e operaLe Mjh a acImtnis[ntJ<..c: aJltJ lSlanagemcnI staff in the Bay Aru havWg fun ~esponsLbiJjt)l for local' ap.:.ratioll.~. AI. {()If transition K6vhles.. we lIavt assumed' fun w.anagc:ment Jespun!>ibilities. or St. Crair amb\l~ance 21nd 1IiheektaU set"\Ikt.s cffectNc June 1. 1990. Tbii cnanag~lIh!Dr agreement .,ilI conrinue until the dose at c::w:row 'IIo'bic\ is leatalively de:JuJed 10 c1'0\!0e on June: 28, 1.990. During t1Us period the SL Cla1r operation .....m CODtinLle es.sc::ltial7y Without d1a:nge and with die same persoqneJ IDd manager.; operating W1der our arredicn. It: m anoopated tlntl: ..n cllgl"'ble and mtereite:J employees of Sf. Clair ...-ill remain .,i.tb aur organizalioD j{ they desire 10 do 50. As rOf' .specifiC. p!am as t&..; n:IaIc: (0 the: City"s contraC1 with St. Ctalr, it is our mtenllo COntlcLlC the c:oalrac1 as 'lwtictc:a aJl ci 10 !acaor 11:.:1 p1'0\Ilsl0[1S as i!Je, are .....noea.. Should tltc:re be illl}' aTCas or cancers 10 you, "'{!:. ",,;:n "''01"11: Mth y.lU as ZleceSUJ')· 10 resolve}'Our cocccrm.. Wr: arc OJrcOJ::I'y tndert:11rng a c.:Imf>lete ir!~ctioc of an vchk-!«, pr:J\iding an l1ecessary n::p;w-s :ind milinrt~and bnn£U1g them up to a bigh L:\iC.! ofsarety.md n:r:iab.Lfir.y. We Fe:Jrue that there exits the ~ibifI11 rIl<l! a ltans.ruoe. 5ucl;iS is oc.;urring ;nigh! not go pcrr~C1J~·.]I" ... ilhout iOJM difficulty. Shou1d an! probkms come lO )our attention, de aot hesita!::: \CJ cont:lCt m(: ir..Jl'l.:d'iJildy am.l) assure }Ou,. we ...,11 taI<:-: immCd'i.l e step;; lo resolve s.a.ne . ; > ! 'I , l ~ ;~ ~ f ! ~ ~ !. 1 ~ ; ~"" >' , ·~ . Ms.. Uen5, s!!oold you .Deed additiocal i!lformatioD or :have Questions, ] wit be .pte~d \0 pra~id\! ."t,al c·oc.r inf'orttI.;"t.tioQ you II.Cl:ti TltIlDl:}tOt!. and we arc aft Ioolinl rorward (0 .. tocg and cDJoyabtc: .rt:latioll5rup. a:: flo.)-d Gra ... es PleslOr:.tli • -;;.:; ", ~~,:~ 1 t \ -c-' / • .,..-,,.. ... .,..,.. • ..;-.'<,.:-'''"', .... ~--~-----"---~~- BETWEEN THE CITY 0' PALO ALTO AND BAY ARFoA CAB LEASE. IHe. FOR PROJECT XOBILITY TAXICAB SERVICE Attachment J THIS AGREEMENT is made and entered into, in duplicate l this _ -day of ~ 1990 1 by and bet .. een the CITY OF PALO """'j.1.TO,. a munic~pal corporation of California~ hereinafter referred to as ·CITY-. and BAY AREA CAB LEASE, INC .• a California corporation with offices at 1120 O'Brien,. Menlo ParK, California 94025. hereina fter referred to as ·CONTRACTOR-,. "'"hose Taxpayer Identification Number is 94-2503139. WIT 11' E S 8 2' __ 'l' H: For and in consideration of their mutQal covenants 1 toe parties hereto agree as follows: 1.. CONTJ'RACTOR shall provide l on a non-exclusive basis,. to the satisfaction of CITY 1 all specified services for taxicab transportation for handicapped residents of the city of PaIo Alto and the Stanford University Campus, as set forth in the documents comprising this Agreement~ :2.. This Agreement shall consist of the follo'Wing documents. on file wi th the City Clerk" all of ",hich are incorporat ed herein and made a part bereof by reference thereto: a. b. c. d. e. f. This Agreement Notice Inviting Sealed proposals Re~Jest for Proposals .Scope of Services· Acce~ted Proposal cert1ficate of insurance Affirmative Action Guidelines and Compliance Report 3. In consideration of such work, C!.TY shall pay CONTRACTOR the amount specified in his bid in the manner provided4 44 Concurrently with the e~~~tion of this Agreement l COriTRACTQR shall provide CITY with certificates of insurance,. including any 'Workers· compensation insurance reguired by the laws of the State of California or otherwise required ~n said specifica tions .. 5. CITY and CONTRACTOR agree that in the event CONTRAC'I"OR is more t.han tifteen (15) minutes late picking up a project MObi1ity participant for any prescheduled trip,. O~ more t.han thirty PO) minutes late for any demand-responsive trip,. that CITYfs program is damaged in amounts that are very difficult to as-eerta: In. As a reasonable estimate of said damages and not as a penalty or fDrfeiture~ CITY and CONTRACTOR hereby agree that CITY may 'tJl.thhold Five Dollars ($5.00} from the charge billed by COtJT"RACTOR in any instance where the scheduled respcnse time is dela}'ed by lnore than thirt.y (30) minutes, and may withnold Fifteen Dollars ($15.0,0) for-any instance 'Where CONTRACTOR fails to respond to a prescheduled call for service, ~hen any such delay or failure 1 • \ t I • o to res~, as applicable~ is due to the fault of CONTRACTOR as determ~r.ed by CITV after notice to CONTRACTOR and an opportunity for CONTRACTOR to respond .. 6. This Agreement shall not be assigned hy CONTRACTOR .. 7. All clair.s by CONTRACTOR re9arding services, ertra 'Work ... charges, delay or other disputes arisIng out of the A'ireement must be submitted to CITY in writing within ten {IC) workIng days after the claim arose, describing in detail the nature and value of the disputed work or claim. B. CONTRACTOR herecy agrees to indemnify .. defend and hold harmless CITY, its officers, agents, and employees, from any and all demands, claims or liability of any nature. caused by or arising out of CONTRACTOR1s, its officers', agents' or employees' negligent acts" errors or omissions... or will ful misconc).uct_ or conduct for ~hich the law imposes strict liability on CONTRACTOR .. its "Officers .. agents or employees,. in the performance or nonperfor mance ~f this Agreement. 9~ This Agreement represents the entire agreement between the parties with respect to the services to be provided or payment for services ~hich may be the subject of this Agreement. All prior agreements_ representati.ons,. statements .. negotlaticns and undertakings vhether oral or written are superseded hereby. IN WITNESS WHEREOF, the parties to this Agreement have he.reunto se.t their hands all on the day and year first above 'Written. ATTEST: city Clerk APPROVED AS TO FORM: Assistant city Attorney APPROVED: City Manager 'O"i"r=-e=-c=t-=o::r:-co=-f.--·F"i"n"a"nc=e:;:--------- DIrector -of Planninq and Community Environment Chief TransPQrtatIon Official Risk Manager 2 CITY OF PALO ALTO By: ""KCCay"C:o:C:r-:-· BAY AREA CAB LEASE .. INC. Its: ___ _ Taxpayer I.D.i94-25~3139 s'Oc6/7j9Obdc • ......•.. -... ' . ....J " - (Hy Manager City of PaTo ~lt. PaTo Alto, CA 94301 Dear Sir: -. ; CITY Of PALO ALTO PROJfCT MOBILITY PROGRAM TRANSPORTATION SiRVICfS VENDOR PROPOSAL AND PRICE QUOTATION 10 response to the fjotfce If1vitirig Sealed Bids for Project .Mobility Par.transft Transportation Senice~ the undersi13ned proposes to furD1S\ and d'e1 iver to t~e City of Palo A1t0 Project lIobllity Taxfc.ab a!'1d/or Accessible ran serwice in accordan~e ~itn the specificatfons referred to 10 said Notice and attached Project Mobl1itJ Scope of Ser~lces and on ft1e in tne office of the Director of P'Jrc.f1asing SenJiees of safd City at pdces stat.ed in the fallowing proposal form: A_ GENERAL VENDOR INfORMATION T. (omp~~J ~ame: BAY AaF~ CAB LEASE 2. 8usiness. Add.res$.: 1110 {)tSRIEN rRIVE --- MENLO PARK,. CA 94025 ----------- 3. Representatives: Nahle Title --RA'fMOND SHANAHA...>q" ~. 4. Type of service; (cneck. one 01'" both) ---------- xx Taxi Acc.E:sslbl e. ran !.~.I.~'p.~ .. {1 n e 415-323-5~ 5. All lfc.enses and permits required for Hls s.ervice .are currently bela' by tnis proposer is follows: CUF'.RE~l BUSINESS LlCE~S E ALL DRIVERS RAVE Po\LO AI.TO tAXI -P£R."fITS----- ALL tA.."!:!CABS R.1.VE ·-:i"EE:ti ··CFrEC·KED p..~~D"···P·E·R~lTE6··T3'T T'lE trT'i.'···Of pALO ALtO· ,"·f-7 .. .\.: L!:r:S (1['4 18[S PAGE BECAUSE I SIAP.1E.D TO P .. ~.:W";'R1TE BLD~ f'(:j-'r-; nns IS ACCEPrA:9LE. E.-I.Y 1<_R.~l,. CA3 1FA'.iE~ l~r:. 5/J 1/90 PageJof5 -\ • ;, , i " l '1 ,~ , j I , .. \ o 6. reaT firm [stibtis~ed; _____ ~J~AN~UARY 1936 1. Company has bi!en ,proltiding transportation service (If the type offered in this proposal for _____ ~_ years_ B. Company ~as the ability to provide the required service and be i~ f~11 operition by Ju1, ] ~ 1990. ~yes no 9. A subcontractor wi 11 be employed by bidder for a. portion of He sen'ice (_ yes xx rio). [f yes. pl ease descri b~d: ------_ ....... - ------_ ... ---- The subcontractor company is:- Jiame filA Addre' 5 ________ ___ Phone: r } 10. ReferencEs_ Cite referenCES from agencies/programs for ~h;ch your com~2oy has provided taxicab service during the past twu years. Agency <:ITY OF SUNNYVALE MT. VIEW -VAN TRANS GOLDEN GATE REG roNAL SEQUOIA HOSPITAL (ontiict Pe_rson MA.RSHA SOMERS LEANORD DAnn PETIE.E :MARIE VIOLET 11. Company agrees to comply ~ill all the i~surinc~ requirements specified ic this proposa14 Lxx yes __ no) Certifi"cates sf jns;.;rance are ~nc.los-ed 'IIith t/lils proposal + {~es ___ 00] 12+ The vehicle 5ervice and repair facility is lac.ted at: B. STAffING AND VEHICLE INFORMfl.TION 1+ RDurs of service availability: 5/IIJ~O Page 2 of 5 • t I ;-;,. ." .•. ~ ; , ~;:-.. -~.-'. • -' .. - ... -- 24 HOURS A DAY. 7 D.'\YS A ~EEK ----2. tiours Qf dispatch ser .. fce: .3. Ad'Janee rIOtice required: 24 _____ l'Iours. PREFERRED c. (D~~D RESPONSE A~ATLABLE) Averagi'! number of vebicles ;, service: Vee"kdiYs~ e am -~ pill 27 Sa.turcfays~ 8 art! 5 pm ~_o_ W-~ekdays, 5 pm 11 pm 27 Sundays, 8 •. , 5 p,' 20 Please prowfde list ~f vehic1es. including ~ake and year on a separate page. Proposers for accessib1e serwlce should provjde l~f~rmation on type of lift and number £If \fI!neelcnair tiedowns for each l/ehic1e. 27 S. JIlumber of drlHrs availab1e for contract: Weeldays 18 20 SaturdaJ-SunO' ay 6. Descrlbe process you use to select and train Company dri~ers: APPLICANT IS INTERVIEWED BY MA,.>qAGEMENL IJfI!:V FRUTOUT REQUIRED A."'D REVIEWED SENT TO OBTAIN FERMIr",-IF FASSE]) BY CI~T.-ltE-mID.vr:nA"""'l1AIFUAi IS BDOS~ MEETING ilEVIEWI~G DRIVER njftJ'LElinAr-r:tfnpRocE.bORES.. REQOl REM£~IS Of S ~~k~ ICE cCiNTRACfs,:-----ETC .. AND {lSE DAY IN CA.B~_' _________ _ 1. Des.cr5be procedu!"'e the Company -will follow to sc'fleC:llle rldes and de .... eloD sJo,ared' rides: ALL CAlLS DiSPATCHED ACCORDING TO lIME OR lNORDER OF :RECEnT. SAARED RIDES ceJ"MB"INED ACCORDING TO t'I'CR-oe £lOlns 'IHLRDt -U l M:tLE OtmUCH OTHER~ {)R TRAVI:.""L IN -SAME EiI~~C'iIbN~lTlr-snrrLA4n-~~!"*F POrilS. ------,----- S+ Describe vehicle pre .... entlve ~al~tenance program and replaCEment sc'hedales: FUHD CHECK AND SAFTEY CHECKS DONE DAILY. FLDID CHANGES A."'m MINOR CHFXKS ruNE EIlER!m-JOUU-MILeS. BRARf.S .. llRF.S .. ADJlJ5Il'IENlS EIIER'l 6oofj" JIltLES {CHECKED)--REPLAr..:ED ir~-:;:nm~J:(JRm"REFAIR'S'"nTI'EK'i 12.000 -----MILES (IH--As---,rEtDED.. k-.;,:y---PtrOSLE1"l RELEl:£D OS! DRIVeR 1(..,OI)I vEhICLE IS --~AIREtfnpRIOR 10 kEtURL\lIm;--vrnrcr.F"TU-S"E1lV'ICEn~mnl~ PROCE.""SS ur-mWYIm;- NE',{ VEH1GLES --to-REPUtE lt~ OLTiEY-O&ESm-L\i fLt.t.l. 5/ll/90 Page 3 of S • • --:~.)' ~ - • \, §-... \ _., ..... o o 9. Company"s prtXedure fer handling complaints involves the follot.'ing: ste~s: ___ ~_~LAIN'TS ARE LOGGED IN lIEGISTE.R~ ChECnD tRROl]GHLY TO RESOLVE PROBLEM. Jo.CilO~ !~N WItH. DRIVER U \l~-rED.. cALi:--TQ-cusio.~RA.~DloRiETtii'" SENT (\iUS FREE VOUCHER. SOMETIMES) .. 10. Identif, Compa~Y·5 i~surance coverage f~r the past year: Insurance (amoan! £,gJ '-~y Nllmber(s) A • .]~USlNESS INSURANC"EL25=-'~O,ooo" ___ E::.=.?}6 Coveraae p~.script iO.t:l. lQO.O{Jo/300,OOa PROTECTIVE CASUALTY ----1..000, OBr) (. PRICE PROPO~AlS Describe rate struct~re to be iB effect for Project ~obillty services: I. TAlICAB SERVICE, r_xlcab service _in be prQ\lided for the ~IJ'I"ction cf the contrat:t based O~ a flag drop and per ~ile charge available to the general public less discount as described belovo fl ag Drop: $, __ 1:":'c::.60 includes 11] Per mile r~te: S 1.£0 it~ cerlts per .2!.8 __ miTe Wait t ime ra:te~ S 18.00 per l10ur Discount ,provided under this c.ontract for eac'h "ebicle trl"p:- a) 0 S Clf totill l11et€red ride cost OR b} S ___ ~ ___ per ve:bit1e trip OHler costs .. if any. O'1\.Jst be de~rlbed t1ere:-P1/A --_._-- 5/11/90 Page4vf5 -' -" " 2. ACCESSIBLE ~~ SERVICE: NOT AVAILABLE llY MY ~REA c..,! LEASE Accessible wan service wi 11 be proll'id'ed for the duration of the contract perfod according h the terms descrHJed ill the s.cope of s-enices is f.llows: Basic ("'arqe Per wtleelchafr Pi:_~s€nE.~_r Trip J... $ per wheelchair passenger for local trips ... itJd"a. PaTo "'Ho MenTo Park, Mountain Vfe' .. , East Palo .... lto. Stanford. los AltQs. B. Maximum mileage included i~ basic cnarge.:--_______________ miTes (. Additional ~harges far longer distance trips (other Santa Clara/San Mateo COUl'1tJ' destinations ..... he~ authodzed by Project Jl!anagerJ: $========.___ .:..-.. :::==---- O. Discounts offere~ fOT second wneelcnair pas~enger ;~ a shared ride trfp. --.--. ------.. - E. Other C05tS~ if any. must be descrlbed ~ere: \ O. 811} BOND Encltls.ed find i: bid bond hl the .amount of S 1 .. 000.00 fa. the form cf ~fc~ is given as security that the undersigned will enter i~to the c()ntract 4 5/11/90 Fage 5 of 5 ·'·L·· .•.... . -, . ' 1- \ ' . " .. r. : ;,;...J o o CITY of PALO ALTO BIDDER'S SIGNATURE PAGE The undersigned hereby certifies that .. directly or indirectly, they or their representatives and agents have not been collusive with other ~arties interested in this request for prcposal (bid)~ Bidder is a:. xx california corporation, or a ____ -'Corporation under the lalJs of the State of ________ _ ,oith head offices located at __ 112'0 O'BRIEN DRIit'E MENLO PARK, CA 94025 and offices in California at 112'0 O'BRIEN DRIVE ME~O PARK .. CA. 9402~ (Attacb addendum if necessary) ___ Sole ProprietorshiPI or a __ ~ ______ Partnership (list na::r.es of partners; state which partner or partners are managing partner{s). {Attach addendum). __________ Cther (Attach addendUlll specifying cetails) a RJ:.YMOtID SHANAHAN (MANAGING PARTNER) KENNETH ROHRBACH Dated ~Y.~3~1~ ___ 19~ --------------- 'SAY AREA -CAE tEAS E, INC. ~_ ~r Bidder (Company) ature~i£;o:;me-r-· -- ~'I",-"gl) ~ 51 .. ~ • .(~/ ptinted Name of Signatory ~~ER Title • \ . , .. 1120 O'BRIE:.-i DRI'JE l'tE}j'"LO PARK.,. CA 94025 }.d:dress of Bidder MEm.O PARK .. CA ~:i02S City, State, 2ip of Bidder 415-3 61-f 2 3 4 _______________ __ Facsimile Number Telephor.e Numcer P.ev. 12/68 " .. II - , . / Attachment 4 A G R E L.1t_I __ N ,. BETWEEN HE CITY OJ' PALO AL'I'O AND ,~~ EMERGENCY SERVICES, INC. FOR PROJE~ XOBILITY ACCESSIBLE VAN SERViCE \ THIS AGREEMENT is made and entered into, in duplicate, this day of ______________ , 1990., by and bet'Ween the CITY' OF PALO ALTO., a Zluniclpal corporation of Cal ifornia... hereinafter referred to as ·CITY-, and 911 EMERGENCY SERVICES, INC . ., dba ST. CLAIR AMBULANCE.,. a California corporation with offices at 212 Campus Way., Post Office Box 3718, Modesto., California 95352-3718., hereinafter referred to as ·CONTRACTOR ..... whose Taxpayer Identifica tion Number is 94-1736160. WI, • E 8 8 B ~ B: For and in consideration of their mutual covenants, the parties hereto agree as follows: 1. CONTRACTOR sball provide., on a non-exclusive basis., to the satisfaction of CITV r all specified services for accessible van transportation for handicapped residents of the city of Palo Alto and the Stanford University Campus. as set forth in the documents comprising this Agreement. 2.. This Agreement shall consist of the following documents on file with t.he Ci ty Clerk. all of 'Which are incorporat ed herein and made a part hereof by ref~rence thereto: a. This Agreement h. Notice Inviting Sealed Proposals c. Request for Proposals -SCope of -services· d.. Accepted Proposal. c. Certificate of insurance f. Affinnative Action Guidelines and Compliance Report .The proposal was submitted by St. Clair Transpo:r-ta tion. Inc... predecessor in interest t.o-CONTRACTOH; however CONTRACTOR agrees to be bound by the proposal. and CITY ag!:ees to enter into this Agreement with CONTRACTOR. 3. Ie. cO>1sideration of sllch work. CITY shall pay CONTRACTOR the amount specified in his bid in the ma~~er provided. 4. Concurrently 'With the execution of this Ag:r-eement 6 CONTRACTOR shall provide CITY with certificates of insurance. including any .... orkers· compensation insurance requ"~ red by the ~aw5 of the state of California or otherwise required in said specifica tions. 1 c·c--·-:" ,'. "-" -" • , " " - . . r o o s. CITY and CONTRACTOR agree that in the event CONTRACTOR is more than fifteen (15) minutes late picking up a Project Mobil ity participant for any presched·uled trip, or :more than thirty (30) minutes late tor any demand-responsive triPI that CITY's program is damaged in amounts that are very difficult to ascertain. As a reason~ble estimate of said damages and not as a penalty or forfeiture .. CITI' and CONTRACTOR herel:ly agree that CI'l'Y may .... ithhold Five Dollars {$S. CO} from the charge billed. by CONTRACTOR in any instance where the scheduled response time is delayed by more than thirty PO] min,utes, and may withhold Fifteen Dollars ($15.0{lJ for any instance where CONTRACTOR fails to respond to a prescheduled call fo·r service,. .. hen any su-ch delay or failure to respond~ as applicable~ is due to the fault of CONTRACTOR as determined by C!TY after notice to CONTRACTOR and an opportunity for CONTRACTOR to respond. 6. This Agreement shall not be assigned by CONTRACTOR. 7~ All claims by CONTRACTOR regarding ser,ices, extra 'Work, -charges, delay or other disputes arising out of the Agreement ~ust be submitted to CITY in 'Writing within ten (10) ~orking days after the claim arose, describing in detail the nature and value of the disputed ~ork or claim. 8. CONTRACTOR hereby agrees to indemnify, defend and bold harmless CITY.. its officers,. agents, and employees,. from any and all demands~ claims or liability of any nature, caused by or arisinq out of CONTRACTOR's, its officers'. agents' or employees' negligent acts, errors or omissions, or willful misconduct,. or conduct for which the lav imposes strict liability on CONTRACTOR,. its officers, agents or employees, in the performance or nonperfor mance of this Agreement~ 9. This Agreement represents the entire agreement betw~en the parties with respect to the services to be provided or payment for services "Which may be the subject of this Agreement. All prior agreements, representations,. statements, negotiatio-ps and undertakings whether oral or written are superseded hereby. IN WITNESS ~~REOF, the parties to this Agreement have hereunto set their hands all on the day and year first above lr."r i tten. ATTEST: C1ty Clerk }.._PPROVED AS TO FORM; 2 CIT¥ OF PAIn ALTO By, Kayor 911 EME.RGENCY SERVICES, INC., dba ST. CLAIR AMBULANCE. By, __ _ Its; _____ _ Taxpayer I.D.j 94-1736160 • \ ,,",-- , I d·· .~ i ~ '0 ~ ; 1 , APPROVED: City Manager ·~~_o ___ ~ ... __ Director of Finance Director of Pla.nning and Community Environmen~ Risk Manager swc6j13j90bdc I 3 - Cit], JIIanager Cit] of P.10 Alto P.lo Alto. CA 94301 ~ar Sir; . , ,-. CITY Of PALO ALTO PROJECT MOBILITY PROGRAM TRANSPO~TATION S<RVICES o WENDOR PROPOSAL AND PRICE QUOTATIO~ Ie response to the Notice hvltin; Sealet! Bid's for Project "obllitJ Paratransit Transportation Servlce. the IJndersigned" proposes to ftlrllisn and deliver to the CitJ Df Palo Alto Project l'Iobilit1 Taxicab and/or Accessible 'arl sen ice hi accorcance with the specifiCiitions referred to io said Notice and ittadled Project Mcoilit.J Scope of Services and on file if.] the office of tne Direc.tor of Pure-nasing Services (If said City at prices stated in the following proposal form: A. bE~£RAL VENDOR INfORMATION J. Company ~ame: St. Clair Transportatio~ ____________________ __ 2. Business. Address:_t~o. Box £07 202Q E1 Camino Real K~untain Yiew~ Ca 94042 3. Representatives: Flame Les St. Clair~ __________ __ Da v i"dMar tiDe z Titl. President ~}(ec Vice Pres 4. Type of service: (check on. Dr both) Taxi: ~ AcceSSible 'an le!ephone 415 968-1616 415 968-1616 5. All licenses and permits required for t~is ser~ice are currently ~eld by tRis proposer is follo~s: C i t...L.£~ ___ MolJnt.~ ___ i..n View Eu s iness License. III add i tioD. all -ve1>icles are in compliance .. ·ith all State~--Fed."ral and local regulations. ------------ 5/11/90 Fag_lofS • ~~5 ,~" '"E.. \ ~ .. : .• ' ~ , , ~ • I ! I I '. . ~-- 6. Year Firm hhbHshd: ___ -'-1.'-9.!..7"'& ___ _ ---------- 7. Comp~nl ~as bfe~ providing transportation service Qf t~e t~pe offered im tlis propos.l for 14 y •• rs. B. Company ~as the ab!litJ to provide the required service an~ be i~ full operotion bJ Jul, I, 1990. .!.Jes _no 9. A subcontractor will be employed by bidder for I portion of the ser~1ce (_ yes .......l no). If yes, pl .... des<rlbed: The subcontractor company is! Name Address Phon., ... (_-Ll ______ _ 10. References. (ite references fTO~ agencies/programs for ~~;c~ your company has provided taxicab service durfng t~e past two years. Agency Contact Ferson Telephone Community Svcs VANTRANS Anne H<>ose ~J~8-0851 Dllt rearb & ESCQrt ,Terry Relji;_t.Lm_ ';0.8)436-28,65 Sunnyvale Transit Program ~a Somers .f:!Q!UnO-1765 ( I ]1. Company agrees to compl, will 111 the i~surance requirements specified 10 His proposal. L! yes _ no) Certificates af 1l'1suran(e are enclased with His proposaL (_yes _no) ]2. The ve~lcle 5er~]Ce and repair faci1ftJ is Jocated ~t~ Precise MObile Auto Repair Ci IJ ancr AMre" Person 1m C~arge '5 1 E E-"Olyn 'RPn'"C #D n.....l!!o.n .. lta;n View CJ. Bud Alfred ___ mn __ Phone 1~_L~L __ ~_§]-6]~ S. STAFFING AND WEHIClE INFORMATION )~ Hours Qf servfce Iyailability: Vee\oays~ 24 H..,J\:l.[s Saturd'a'y·Stmday~_~~ HO<lrS 5/11/90 Poge 2 of 5 .. -~--:-, -------------,-'-' -.. --. - -,/.-.-·-.'L·.-.···.·· :-~~i~-- : -' • '. \ ;.- ~ , ~ ..-~----~ ~ .. .to '~'!; '. ! 1 I o o 2. Hcurs ~f dj5~ltC~ service: 24 Hoors -~==----~--...... -~-- 3. A~vance notfce required: _-,2,-~!-__ ~ ours. 4. A~erige ~umber cf vebicles in ~ervfce: 'Weetc:cfaysl 8 all -S pro 11 Saturdays~ 8 am 5 pm 4 \leekdays. !; pm 11 pm __ 5_ Sundays, 8 am 5 pm __ 2_ P1EtSe prQvlde list cf ve~icles, including make and year on a separate page. Proposers for accessible service should provide information on type Df 1 j (t and llumber Df wfleeldair tho'OWTj5 for each vehicl e. S. Plumber of drivers available for contract: lleekdays 12 Sat'r1.y~Suna.y _"-5LI"-3 ___ _ 6. Oe5~ribe process you ~se to select and t~iim Company drivers: P~r50nal rnterview with l'I __ backqround and driv~Dg record check. 1. Describe procedure the Company ~;'l follow to s~~eduTe ~ides and ~2ve'op snared rides:-Rides are scheduled in accordance ,,-itt. client desires and needs. S,hared rides are ieI"at'lvely infrequent and are only schec'!.~J~ ~_s su-ch~ th other cl ients of the same c9_l!..tcact. ___ _ S_ Describe ve'flrcle preventive maintenance program and replacement - sc.hedules~ In house preventive maintenance program. Actual mechanical v6'i-lCTS--performed by llcense-d-C-Ci-iilract faclllfi'"es _ VebIcle replacemen~_~ o-n an as needed baSIS. ---------- 5!lI/~O Page 3 of 5 • -' . . '. __ r ... :;'" . '. --: '. , \ !~ Compa~s~s procedure for handling compl11tts in~o1ves the fo'lo~in9 steps: Once complaint is made. it is put in ~riting on an in---- hoose -R~cQrd of Incident-, Drher is then __ i..nteryjohled ~l:I.d counseled on said matter vjth...djscirIinary acH~~;.Lf,-__ It'a:z:-ranted~ On ocr'a$;po 21 copy of the _~ecard Of Incident will he forwarded to the comp13icing party~ 10. Identif) Company¥s ;~surance coverage for t~e past year: Insurance Companr FoUer Number(!;) Indcstrial Inde~nity AS 8829650 ~_n'olerage Descript iOr:) General __ ~i3bili ty ---~---- C_ PRICE PROPOSALS De~cribe rate structure to be i~ effett for Project ~obi'it, services: Ta~icab ser~lce ~;11 be provided f~r the duration of the contract based 00 a flag ~rop and per ~;le charge available to the general public less discount as described belo~~ flag o.-op: $, ___ _ fncTtJoes mile Per Ilile rate: S_ at __ cents per ____ Inile Waft time rate: S per bour Di~'ount provfdea under t~is contra~t for each vebicle trip: .J ____ I of tctal ~etered ride cost OR bJ $ ____ ~er vehicle trip Other costs, if any. ~ust be described here: -----------~--- ----~------~--- 5/11/90 Fage 4 of 5 • , t t I '.';: ' " ·,:" ,-- i , 0-1 'I j o o 2. ACCESSIBLE rAft SERVICE, Accessible .an service will be prQvided fer t~e durition of the to~tract period tcccrdiog to the terms de~rib~d ia the scope ef s~rYices is f.ll 0 ... : Basic Charge Per Wh~eltha\r PiS senger Trip A~ S 20~OO per 'Wfleeldlair JlIssenger for local trips ,.,iUh Fala Alto ~Dlo PiTKI Hountala lie~. [1St Palo Alto. Stanford, los AltQs~ B. ~a)t1mum .Heilig!' included iIi'I basiC .c.huge; .--!...Q.. ___ miles C~ Ad~itlonal (~arges for longer d~sti~ce trips (other Sant~ Clara/San "ateo Count] destinations w~en autho~jzed ~y Project Manager}: S 1.50 per mi Ie after first 10 miles D. Discounts offered for second ~~ee1tna)r passen9~r i~ a shared ride trip. ___________ _ [. Otfler-costs" if any. lI'Iust be des.<:ribed' bere~ $1.0'0 for each ambulatory rider ~~~.?:rt/attendall.tl _per t.rIp _mm _____ _ D. ~JI) BOND fnclcs-ed find il bid bond ill tfle amount Clf S 1.000.0-0 in tne form ()f ... hid is giver:l i5 s-ecurfty t~at t~e unders-,gnecr:.will enter j~to tlle contract ~ 5/11/90 PagoScfS • ,. . ."" . di;;; ... .-q-, .' , - '.;" " . . - I , " o o CITY of PALO ALTO BlOOER'$ SIGNATURE PAGE The undersiqned hereby certifies that .. directly or indirectly. they or their representatives and agents have not been collusive ~ith other parties interested in this request tor proposal (bid)~ Bidder is a: __ ~X~ ___ C,alifornia Corporation .. or a ________ Corporation under the la.s of the State of . - ) , .ri th head offices located at 2020 W. E1 Camio.·Q Real .. Mpuntaic. View. CA :14040 ~nd cffices in California at __ (Attach addendum if necessary) Sole Proprietorship, or a -=--=-==~,partnersbip {list names of partners; state "'"bieb partner cr ,"·;:!rtners are :mar.aging partner(sj. (Attach addendum). ______ Other (Attach addeoo·l.lm specifying detailsJ. -------------------- D2ted __ --"'M"aLy-=-3"O ___ 19~ Facsimile Number St. Clair Transportation. Inc. __ ",,"c'/?f Wi.r~ <> ignature of Officer/OWnO-e-:-:--r---- Les St. Clair ----=--=-=-0-:::-0----,--Printed Name of Signatory Pcesident Title 2020 W El Ca~ino Real Address of Eidd~r ---------- Mo'~ntain View .. CA 9"1040 City .. State-;-zi p of Bidder 415 95B-!~16 -----------Telepnone Number P.ev. 12/88 --' f ~' 1 • , , '£ •