HomeMy WebLinkAbout2026-05-27 Planning & Transportation Commission Agenda PacketPLANNING AND TRANSPORTATION COMMISSION
Regular Meeting
Wednesday, May 27, 2026
Council Chambers & Hybrid
6:00 PM
Amended Agenda
Amended agenda items appear below in RED
Planning and Transportation Commission meetings will be held as “hybrid” meetings with the
option to attend by teleconference/video conference or in person. To maximize public safety
while still maintaining transparency and public access, members of the public can choose to
participate from home or attend in person. Information on how the public may observe and
participate in the meeting is located at the end of the agenda. Masks are strongly encouraged if
attending in person. The meeting will be broadcast on Cable TV Channel 76, live on
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Center https://midpenmedia.org. Commissioner names, biographies, and archived agendas and
minutes are available at http://bit.ly/PaloAltoPTC.
VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/91641559499)
Meeting ID: 916 4155 9499 Phone: 1(669)900-6833
PUBLIC COMMENTS
General Public Comment for items not on the agenda will be accepted for up to three minutes
or an amount of time determined by the Chair. In-person comments will be heard at the
beginning of the agenda and remote comments will be heard at the end of the agenda. All
requests to speak will be taken until 5 minutes after the staff’s presentation. Written public
comments can be submitted in advance to Planning.Commission@PaloAlto.gov and will be
provided to the Commission and available for inspection on the City’s website three days before
the meeting. Please clearly indicate which agenda item you are referencing in your subject line.
Spokespersons that are representing a group of five or more people who are identified as
present at the meeting at the time of the spokesperson's presentation will be allowed up to ten
(10) minutes at the discretion of the Chair, provided that the non-speaking members agree not
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combined speakers. The Chair may reduce the allowed time to speak for Study Sessions and
Action Items to two (2) minutes or less to accommodate a larger number of speakers.
PowerPoints, videos, or other media to be presented during public comment are accepted only
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CALL TO ORDER/ ROLL CALL
AGENDA CHANGES, ADDITIONS AND DELETIONS
The Chair or Commission majority may modify the agenda order to improve meeting management.
IN-PERSON PUBLIC COMMENT
Members of the public may speak to any item NOT on the agenda. 1-3 minutes depending on number of speakers. In-person
comments will be heard at the beginning of the agenda and remote comments will be heard at the end of the agenda.
CITY OFFICIAL REPORTS
1.Director's Report, Meeting Schedule, and Assignments
ACTION ITEMS
Public Comment is Permitted. Applicants/Appellant Teams: Fifteen (15) minutes, plus three (3) minutes rebuttal. All others:
Three (3) minutes per speaker.
2.Review and Recommendation to Finance Committee and the City Council on the
Proposed 2027-2031 Capital Improvement Plan and Comprehensive Plan Compliance.
CEQA Status: Not a Project.
STUDY SESSION
Public Comment is Permitted. Three (3) minutes per speaker.
3.Study Session to Review City of Palo Alto Prohousing Designation Program Application
Materials. CEQA Status: Not a Project.
4.Parking Programs Update & Downtown Parking Modernization Initiatives. CEQA Status:
Not a Project. This item will not be heard at this meeting.
COMMISSIONER QUESTIONS, COMMENTS, ANNOUNCEMENTS OR FUTURE MEETINGS AND
AGENDAS
Members of the public may not speak to the item(s).
VIRTUAL PUBLIC COMMENT
Members of the public may speak to any item NOT on the agenda. 1-3 minutes depending on number of speakers. In-person
comments will be heard at the beginning of the agenda and remote comments will be heard at the end of the agenda.
ADJOURNMENT
OTHER INFORMATION
The materials below are provided for informational purposes, not for action or discussion during this meeting’s agenda. Written
public comments may be submitted in advance and will be provided to the Commission and availible for public inspection on the
City’s website three days before the meeting.
A.Public Comment
PUBLIC COMMENT INSTRUCTIONS
Members of the Public may provide public comments to teleconference meetings via email,
teleconference, or by phone.
1.Written public comments may be submitted by email to
Planning.Commission@PaloAlto.gov.
2.Spoken public comments using a computer will be accepted through the teleconference
meeting. To address the Commission, click on the link below to access a Zoom-based
meeting. Please read the following instructions carefully.
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◦When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will
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Commission. You will be advised how long you have to speak. When called please limit
your remarks to the agenda item and time limit allotted.
CLICK HERE TO JOIN Meeting ID: 916 4155 9499 Phone:1-669-900-6833
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Item No. 1. Page 1 of 2
Planning & Transportation Commission
Staff Report
From: Planning and Development Services Director
Lead Department: Planning and Development Services
Meeting Date: May 27, 2026
Report #: 2605-6400
TITLE
Director's Report, Meeting Schedule, and Assignments
RECOMMENDATION
Staff recommends that the Planning and Transportation Commission (PTC) review and
comment as appropriate.
BACKGROUND
This document includes the following items:
Upcoming PTC Agenda Items
PTC Meeting Schedule
PTC Representative to City Council (Rotational Assignments)
Commissioners are encouraged to contact Samuel Tavera (Samuel.Tavera@PaloAlto.gov) to
notify staff of any planned absences one month in advance, if possible, to ensure the
availability of a PTC quorum.
PTC Representative to City Council is a rotational assignment where the designated
commissioner represents the PTC’s affirmative and dissenting perspectives to Council
for quasijudicial and legislative matters. Representatives are encouraged to review the City
Council agendas (https://www.cityofpaloalto.org/City-Hall/City-Council/Council-Agendas-
Minutes) for the months of their respective assignments to verify if attendance is needed or
contact staff.
Prior PTC meetings are available online at https://midpenmedia.org/category/government/city-
of-palo-alto/boards-and-commissions/planning-and-transportation-commission.
UPCOMING PTC ITEMS
June 10, 2026
Item 1
Item 1 Staff Report
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Item No. 1. Page 2 of 2
Special Setback Map Amendment for Hansen Way at El Camino Real
June 24, 2026
No items currently scheduled
ATTACHMENTS
Attachment A: 2026 PTC Schedule & Assignments
AUTHOR/TITLE:
Jennifer Armer, Assistant Director
Item 1
Item 1 Staff Report
Packet Pg. 6
Planning & Transportation Commission
2026 Meeting Schedule
1
1
5
4
2
2026 Schedule
Meeting Dates Time Location Status Planned Absences
1/14/2026 6:00 PM Hybrid Regular
1/28/2026 6:00 PM Hybrid Cancelled
2/11/2026 6:00 PM Hybrid Regular James
2/25/2026 6:00 PM Hybrid Regular Chang
3/11/2026 6:00 PM Hybrid Special James, Ji
3/25/2026 6:00 PM Hybrid Regular
4/8/2026 6:00 PM Hybrid Regular James, Templeton
4/29/2026 6:00 PM Hybrid Regular
5/13/2026 6:00 PM Hybrid Regular Hechtman
5/27/2026 6:00 PM Hybrid Regular
6/10/2026 6:00 PM Hybrid Regular Hechtman
6/24/2026 6:00 PM Hybrid Regular
7/8/2026 6:00 PM Hybrid Regular
7/29/2026 6:00 PM Hybrid Regular
8/12/2026 6:00 PM Hybrid Regular
8/26/2026 6:00 PM Hybrid Regular
9/9/2026 6:00 PM Hybrid Regular
9/30/2026 6:00 PM Hybrid Regular
10/14/2026 6:00 PM Hybrid Regular
10/28/2026 6:00 PM Hybrid Regular
11/11/2026 6:00 PM Hybrid Cancelled
11/18/2026 6:00 PM Hybrid Special
11/25/2026 6:00 PM Hybrid Cancelled
12/9/2026 6:00 PM Hybrid Regular
12/30/2026 6:00 PM Hybrid Cancelled
2026 Assignments - Council Representation (primary/backup)
January February March April May June
Bryna Chang Allen Akin Bart Hechtman Kevin Ji Todd James Forest Peterson
Todd James Forest Peterson Cari Templeton Bryna Chang Allen Akin Bart Hechtman
July August September October November December
Council Cari Templeton Bryna Chang Allen Akin Bart Hechtman Kevin Ji
Summer Break Kevin Ji Todd James Forest Peterson Cari Templeton Bryna Chang
Item 1
Attachment A - 2026 PTC
Schedule & Assignments
Packet Pg. 7
Item No. 2. Page 1 of 5
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Planning & Transportation Commission
Staff Report
From: Planning and Development Services Director
Lead Department: Planning and Development Services
Meeting Date: May 27, 2026
Report #: 2605-6386
TITLE
Review and Recommendation to Finance Committee and the City Council on the Proposed
2027-2031 Capital Improvement Plan and Comprehensive Plan Compliance. CEQA Status: Not a
Project.
RECOMMENDATION
Staff recommend the Planning and Transportation Commission Recommend to the Finance
Committee and City Council that the proposed 2027-2031 Capital Improvement Projects (CIPs)
listed in Attachment A are consistent with the Comprehensive Plan 2030 policies and programs.
EXECUTIVE SUMMARY
Every year, the Planning and Transportation Commission (PTC) reviews the proposed CIPs for
consistency with the Comprehensive Plan and forwards its recommendation to the Finance
Committee and City Council. This review is part of the annual budget process. The 2027-2031
proposed Capital Improvement Plan consists of a total of 217 active CIPs, including 28 new CIPs
(detailed in Attachment B). Staff reviewed these 28 new projects and found that 27 are
consistent with the Comprehensive Plan 2030 and that the remaining one is a placeholder
project that does not require review for consistency with the Comprehensive Plan at this time.
The remaining 189 CIPs were either previously found consistent with the Comprehensive Plan
or are previous placeholder project(s) and do not require additional compliance review. Staff
recommend that the PTC find that the 27 new proposed CIPs are consistent with the City’s
Comprehensive Plan and transmit a letter to the City Council (Attachment C).
BACKGROUND
The authority for this PTC review is contained in Palo Alto Municipal Code (PAMC) Section
19.04.0402. Specifically, this section states:
The planning commission shall submit an annual report to the council regarding the
capital improvement program, which shall review each project for its conformity to the
Item 2
Item 2 Staff Report
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Item No. 2. Page 2 of 5
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master plan; review the program as a whole in order to suggest any improvement in
economy or efficiency which might be effected through the combining of various
projects; and suggest any needed improvements which do not appear in the program.
The PTC communicates its findings through a letter to the City Council via the Finance
Committee. The PTC is asked to consider the draft letter (Attachment C) reflecting staff’s
recommendation; this letter may be revised to reflect the PTC action. The PTC’s
recommendation for FY 2027 will be presented during budget hearings to the City Council,
which is tentatively scheduled to adopt both the Operating and Capital budgets for Fiscal Year
2027 on June 15, 2026.
ANALYSIS
The 2027-2031 proposed Capital Improvement Plan consists of a total of 217 active CIPs,
including 28 new CIPs and 189 existing CIPs, as described below.
New Capital Improvement Projects
The 2027-2031 Proposed Capital Improvement Plan includes a total of 217 active projects. Of
these projects, 28 new CIPs are recommended to be added this year.
Staff has reviewed the 28 new CIPs and found that one of these is a purely administrative
project with the sole purpose of acting as a placeholder for project-related salaries and
benefits. While staff has determined that placeholder CIPs do not require detailed review for
Comprehensive Plan compliance, staff did find that such projects support Comprehensive Plan
Goal C-2 and Policies C-2.1 and C2.2, as listed below.
GOAL C-2: Demonstrate a commitment to excellence and high-quality service to the
public among City of Palo Alto officials and employees.
Policy C-2.1: Develop and train highly motivated, professional and engaged staff and
participatory volunteers who are valued for their integrity, commitment and
contributions towards the City and community. Encourage innovation and responsible
risk taking.
Policy C-2.2: Strive for continuous improvement in the delivery of City services in a
manner that creates and reinforces positive relationships among City employees,
residents, businesses and other stakeholders. Treat all with care, respect and dignity,
emphasizing mutual responsibility.
The specific placeholder project that furthers the above Comprehensive Plan goal and policies
is:
1. Information Technology Fund Administration
The 27 remaining new projects have been reviewed by staff for Comprehensive Plan
compliance and have been determined to be consistent with one or more policy or program.
Attachment A provides a summary list of these 27 CIPs for quick reference with the associated
Item 2
Item 2 Staff Report
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Item No. 2. Page 3 of 5
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Comprehensive Plan compliance programs/policies, required reviews by boards and
commissions, and anticipated environmental review.
New Project List for Comprehensive Plan Compliance Review:
Table 1. Distribution of New CIPs by Comprehensive Plan Elements
Comprehensive Plan Element Number of New CIPs
Total 27
Item 2
Item 2 Staff Report
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Item No. 2. Page 4 of 5
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Source: City of Palo Alto Planning Department & ASD Office of Management and Budget 2026
Attachment B provides an expanded project description for each of the 28 new CIPs. Additional
information about all 28 of the new projects, including the placeholder project listed above,
and their funding can be found on the respective project pages in the FY 2027 Proposed Capital
Budget document.1
Existing Capital Improvement Projects
In addition to the new CIPs, the FY 2027 Proposed Capital Budget includes 189 existing and/or
continuing CIPs from previous years. These projects account for the remaining 87% of the 2027-
2031 CIPs in the budget book. Eleven of the 189 existing CIPs are also placeholder projects and
do not require Comprehensive Plan consistency. The remaining 178 existing and/or continuing
CIPs have been previously reviewed for consistency with the Comprehensive Plan and,
therefore, do not require additional consistency review, as those previous findings are carried
over to the FY 2027 Proposed Capital Budget.
Table 2 below shows the distribution of active CIPs by individual Comprehensive Plan elements.
Table 2. Distribution of Active CIPs by Comprehensive Plan Elements
Comprehensive Plan Element Number of Active CIPs
Community Services & Facilities 63
Natural Environment 69
Transportation 17
Safety 9
Land Use & Community Design 16
Business & Economics 4
Governance 0
Total 178
FISCAL/RESOURCE IMPACT
Funding for the new CIPs is subject to the Council’s review and adoption of the FY 2027 Budget.
Council only appropriates funding for the first year of the recommended five-year Capital
Improvement Plan; the remaining four years are used as a planning tool for future budget
cycles.
STAKEHOLDER ENGAGEMENT
The Palo Alto Municipal Code requires publication of a notice of this public hearing in a local
paper at least ten days in advance of the meeting. Notice of the PTC public hearing was
published in the Daily Post on May 15, 2026, twelve days prior to the hearing. Staff did not
1 https://www.paloalto.gov/files/assets/public/v/1/administrative-services/city-budgets/fy-2027-city-
budget/proposed/fy-2027-proposed-capital-budget-book_online.pdf
Item 2
Item 2 Staff Report
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Item No. 2. Page 5 of 5
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perform specific community outreach for this PTC agenda item. Members of the public will
have the opportunity to comment during the PTC hearing.
ENVIRONMENTAL REVIEW
ATTACHMENTS
AUTHOR/TITLE:
Item 2
Item 2 Staff Report
Packet Pg. 12
Attachment A: List of New CIPs & Comprehensive Plan Goals, Policies and Programs
Project Recurring Year
Identified
Primary Comp Primary Comp
Comp
Plan
Comp
Plan
Comp
Plan Environmental Project
27000
Runway -
Taxiway
Rehabilitation
530 - Airport
Enterprise
Fund
PWD CIP
Airport
Fund Public Works
Airport Apron,
Runways, and
Taxiways No 2026
Land Use and
Community
Design Airport L-10 L-10.1
may be
exempt from
CEQA under
Section 15301.
1925
Embarcadero
Road
27001
East Meadow to
Maybell 60kV T-
Line 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Various
27002
Alma Junction
to Quarry 60kV
T-Line 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Various
27003
Colorado to
Adobe Creek
60kV T-Line 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Various
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 13
EL-
27004
East Meadow
Substation 4 to
12kV 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section East Meadow
27005
Hopkins
Substation 4 to
12kV 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Hopkins
27006
Adobe Creek
Substation 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Adobe Creek
27007
Colorado
60/12kV Banks
Relocation & 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Colorado
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 14
EL-
27008
Park Blvd 60kV
Breaker 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section
Park
Boulevard
Switching
27009
GM Hopkins
Distribution 4 to
12kV 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section
Areas
bounded by
Middlefield,
Embarcadero
27010
GM 12kV
Distribution 523 - Electric
UTL CIP
Electric Grid Natural
expected to
have a
possible
exemption
from CEQA
under Section Various
27000
Elwell Court
and
Development
Center Office
Space
471 - Capital
Improvement
PWD CIP
General Buildings and
Community
Services &
Maintenance
of Parks and
Community
expected to
have a
possible
exemption
from CEQA
under Section
Palo Alto City
Hall (250
Hamilton
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 15
PG-
27000
High-
Performance
Natural Grass
471 - Capital
Improvement
CSD CIP
General Community Parks and
Community
Services &
Maintenance
of Parks and
Community
expected to
have a
possible
exemption
from CEQA
under Section
15301, and
does not
commit the
City to any
construction,
however, it is
anticipated to
file an NOE as
a precaution.
Various
27000
Quiet Zone
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation
Noise
expected to
have a
possible
exemption
from CEQA
under Section
Churchill
Avenue,
Meadow
Drive, and
Charleston
27001
Crescent Park
Traffic Calming
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation Road Safety T-4 T-4.2 T4.2.1
This project is
expected to
have a
possible
exemption
from CEQA
under Section
Southwood
Drive, East
Crescent
Drive,
Hamilton Ave,
and Center
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 16
TR-
27002
Transit Access
and Priority
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation
Sustainable
expected to
have a
possible
exemption
from CEQA
under Section
27003
Transportation
Infrastructure
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation Yes 2026 Transportation Streets T-3 T-3-1
This project is
expected to
have a
possible
exemption
from CEQA
under Section
27004
South Palo Alto
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation Road Safety T-3 T-3-5 T3.5.1
This project is
expected to
have an
exemption
from CEQA
under Section
East Meadow
Drive and
27005
Traffic Signal
Cabinet
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation
Traffic Delay
and
expected to
have a
possible
exemption
from CEQA
under Section
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 17
TR-
27006
Midtown
Bicycle and
Pedestrian
471 - Capital
Improvement Office of
Transportation
Traffic and
Transportation No 2026 Transportation
Bicycling and
anticipated to
require an
environmental
assessment in
accordance
with
CEQA/NEPA
El Dorado
Avenue
between
Oregon
Expressway
and Meadow
310000
Scheduled
Vehicle and
Equipment
Replacement -
Fiscal Year
681 - Vehicle
Replacement
&
Maintenance
PWD CIP
Vehicle
Vehicle and
Equipment Natural
expected to
have a
possible
exemption
from CEQA
under Section
3201 E.
Bayshore
27002
Wastewater
Line
Replacement at
Arastradero
527 -
Wastewater
Collection
UTL CIP
Wastewater
Collection System Natural Water
element will
be included as
part of an
Initial
Study/Mitigate
d Negative
Declaration Arastradero
28000
Wastewater
Pump Station
Replacements
527 -
Wastewater
Collection
Fund
UTL CIP
Wastewater
Collection
Fund Utilities
System
Improvements No 2023
Natural
Environment
Water
Resources N-4 N-4.16 N4.16.1
expected to
have a
possible
exemption
from CEQA
under Section
15301.
Foothills
Nature
Preserve
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 18
WC-
30001
Sewer Master
527 -
Wastewater
Collection
UTL CIP
Wastewater
Collection System Natural Water
expected to
have a
possible
exemption
from CEQA
under Section Various
20001
Water Main
Replacement - 522 - Water UTL CIP Main Natural Water
expected to
have a
possible
exemption
from CEQA
under Section Various
27000
Water System 522 - Water UTL CIP System Natural Water
expected to
have a
possible
exemption
from CEQA
under Section Various
27001
Water Line
Replacement at
Arastradero 522 - Water UTL CIP System Natural Water
element will
be included as
part of an
Initial
Study/Mitigate
d Negative
Declaration Arastradero
Item 2
Attachment A - List of New CIPs & Comprehensive
Plan Goals, Policies and Programs
Packet Pg. 19
Attachment B - FY 2027 New CIPs with Project Description
Number Title Division Project
Category
Project Description
AP-27000
Runway -
Taxiway PWD CIP
Airport Apron,
Runways, and
Runway 13/31 and the associated parallel taxiway system.
The project will be reviewed for consistency with
applicable Federal Aviation Administration (FAA)
regulations and design standards. Work will include
sealing existing longitudinal and transverse pavement
cracks, applying a micro -surface treatment to runway and
taxiway pavements to extend pavement life, and restriping
all affected airfield pavement markings to restore required
visibility.
EL-27001
East Meadow to
Maybell 60kV T-
Line
UTL CIP
Electric Grid
comprised of overhead and underground line sections, to
interconnect each of the utilities’ nine substations. The
looped configuration allows at least two sub-transmission
sources for each station which significantly improves
system reliability. Under certain outages, sections of this
loop are removed from service, shifting customer
demands (energy flow) between the remaining sections of
the loop. Under some outage conditions, sections of the
loop could be overloaded and potentially damage the
conductors.
This project reconductors the sub-transmission line
connecting the East Meadow and Maybell substations. If
both underground 60kV cables are taken out of service,
this line section will exceed its current capacity by 32%.
Reconductoring with advanced high-temperature
conductors will alleviate this overload and provide for
future systemwide load growth. The reconductoring will
Item 2
Attachment B - FY 2027 New CIPs with
Project Description
Packet Pg. 20
high temperature (200 degrees Celsius) 954mcm steel-
reinforced conductor and replace wood pole structures as
required.
Alma Junction to
Quarry 60kV T-
Line
UTL CIP
Electric Grid
comprised of overhead and underground line sections, to
interconnect each of the utilities’ nine substations. The
looped configuration allows at least two sub-transmission
sources for each station which significantly improves
system reliability. Under certain outages, sections of this
loop are removed from service shifting customer
demands (energy flow) between the remaining sections of
the loop. Under some outage conditions, sections of the
loop could be overloaded and potentially damage the
conductors.
This project reconductors the sub-transmission line
connecting the Alma Junction and Quarry Road
substations. If one of the underground 60kV cables is
taken out of service, this line section will exceed its
current capacity by 25%. Reconductoring with advanced
high-temperature conductors will alleviate this overload
and provide for future systemwide load growth. The
reconductoring will replace the existing 556mcm bare
aluminum wire with high temperature (200C) 954mcm
conductor and replace wood pole structures as required.
Colorado to
Adobe Creek
60kV T-Line
Reconductor
UTL CIP
Electric
Fund
Grid
Modernization
comprised of overhead and underground line sections, to
interconnect each of the utilities’ nine substations. The
looped configuration allows at least two sub-transmission
sources for each station which significantly improves
system reliability. Under certain outages, sections of this
loop are removed from service, shifting customer
demands (energy flow) between the remaining sections of
the loop. Under some outage conditions, sections of the
Item 2
Attachment B - FY 2027 New CIPs with
Project Description
Packet Pg. 21
loop could be overloaded and potentially damage the
conductors.
This project reconductors the sub-transmission line
connecting the Colorado and Adobe Creek substations. If
one of the underground 60kV cables is taken out of
service, this line section will exceed its current capacity
by 14%. Reconductoring with advanced high-temperature
conductors will alleviate this overload and provide for
future systemwide load growth. The reconductoring will
replace the existing 954mcm bare aluminum wire with
high-temperature (200C) 954mcm conductor and replace
wood pole structures as required.
East Meadow
Substation 4 to
12kV
UTL CIP
Electric Grid
through two separate legacy 4,000 volt (4kV) systems.
These two isolated systems have no ties to adjacent
substations and rely on aging facilities installed in the
1950s and 1960s. As this equipment ages, it has a higher
likelihood of in-service failures resulting in more frequent
customer power outages. Due to the isolation of the two
4kV systems, a major failure could result in a prolonged
outage to many Palo Alto electric customers.
This project rebuilds the East Meadow Substation by
removing legacy 4kV equipment and rebuilding the
substation with current utility best practices and modern
designs. Construction for the East Meadow Substation is
anticipated to start in FY 2030, and funding has been
programmed in FY 2027 to initiate the order of long lead
equipment (transformers) and to begin design work.
Substation 4 to
12kV
Conversion
UTL CIP
Electric
Fund
Grid
Modernization
services from the Hopkins Substation located near
Hopkins Avenue and Newell Road. This station is a legacy
4,000 volt (4kV) substation operating with equipment
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Project Description
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originally installed in the 1960s. As this equipment ages, it
has a higher likelihood of in-service failures resulting in
more frequent customer power outages. With no
connections to other 4kV electric distribution systems, a
major failure could result in a prolonged outage to roughly
2,400 electric customers.
This project removes the old 4kV equipment and replaces
it with new 12kV facilities and connections (feeder-ties) to
adjacent 12kV substations. The project focuses on
modernizing the substation by upgrading lower-voltage
circuits to a higher-voltage (12kV) standard and modern
utility designs. The project removes the 1967
transformers, switchgear, and conductors and will
reconstruct the substation to expand capacity in support
of future electrification loads.
Due to long lead times, material procurement will begin
early FY 2027. Design work is expected to start in FY 2028
with construction planned to begin in FY 2032, dependent
on material delivery times and completion of the GM
Hopkins Distribution 4 to 12kV Conversion (EL-27009)
Adobe Creek
Substation
UTL CIP
Electric Grid
volt-amp (MVA) transformers originally installed in 1967.
These banks are limiting the substation’s usable capacity
to serve the surrounding area and support restoration of
adjacent substations (Colorado, East Meadow, and
Maybell). This project will increase the size of the existing
power transformers and increase the number and
capacity of existing feeder outlets. Once complete, the
project will increase substation capacity, allowing the City
to better meet the needs of residential electrification and
system growth in commercial areas.
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Project Description
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EL-27007
Colorado
60/12kV Banks
Relocation &
UTL CIP
Electric Grid
As identified in the Colorado Reconstruction Master Plan,
expanding the 60kV bus to increase capacity and system
reliability requires the relocation of the existing 60/12kV
power transformers and metal clad switch gear. This
project will remove the existing two transformers that
were manufactured in 1976, and replace them with new
transformers of larger capacity and modern design. The
project will also remove and replace the existing 12kV
switch gear in order to increase capacity and reliability.
Replacement transformers are planned to be ordered in
FY 2027, but construction will not begin until FY 2031 due
Park Blvd 60kV
Breaker
UTL CIP
Electric Grid
bus configuration where four sub-transmission 60kV lines
interconnect. The ring bus provides high reliability for
commercial and industrial areas served by this switching
station. This project replaces six aged 60kV breakers at
the Park Boulevard Switching Station with modern, higher-
capacity breakers and microprocessor-based protective
relays. The project will also replace existing 1200Amp
disconnects and breakers with 2000Amp disconnects and
breakers, improve system protection with
microprocessor-relays (e.g., faster and selective tripping),
and upgrade related equipment.
GM Hopkins
Distribution 4 to
12kV
Conversion
UTL CIP
Electric
Fund
Grid
Modernization
The area roughly bounded by Middlefield Road,
Embarcadero Road, Highway 101, and the City’s
northeastern boundary is predominantly a legacy 4kV
distribution system serving roughly 2,500 customers. This
system is an island, meaning that it has no connections to
adjacent distribution systems to restore power during
failures. This system is aged and generally does not meet
electrification’s forecasted future energy demands. The
combination of age, isolation, and forecasted shortfall in
capacity necessitates its reconstruction.
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Project Description
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This project will convert legacy 4kV above-ground and
below-ground wires and cables to operate at the City’s
standard 12kV. The project will also replace and upgrade
distribution transformers and secondary wires to increase
capacity and prepare the area for future electrification
loads. Construction is planned to start in FY 2027 and
GM 12kV
Distribution
UTL CIP
Electric Grid
connect two adjacent distribution feeders, allowing them
to share load or provide alternate power paths when
needed. They are fundamental to building a reliable,
flexible, and resilient distribution grid, and they are usually
implemented with switches (manual, automated, or
SCADA controlled). They allow utilities to maintain service
during faults, reconfigure the network quickly, reduce
outage durations, and manage load more effectively
across feeders. Without feeder ties, each feeder operates
as an isolated radial circuit, which limits options for
restoration and load management.
The City’s electric grid contains nine substations, seven of
which are interconnected by 12kV distribution (two
substations are currently operated at 4kV and planned to
be converted to 12kV). The existing overhead wires and
underground cables creating the 12kV interconnections
are small in nature and lack capacity to fully restore
adjacent substations during unplanned outages or
planned maintenance outages. This project proposes to
reconductor a combination of overhead and underground
12kV distribution totaling roughly 19 circuit miles. The
project will also install additional sectionalizing points
(switches) and fault indicators to speed staff’s efforts to
isolate and restore customers after large power outages.
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Project Description
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PE-27000 Elwell Court and
Development
Center Office
Space
PWD CIP
General Buildings and
This project will move City staff from the leased Elwell
Court and Development Center office spaces into City
Hall and the former Police Building adjacent to City Hall.
High-
Performance
Natural Grass
CSD CIP
General Parks and
durability, and seasonal availability of natural grass
athletic fields through a phased pilot program. In Phase I,
the project includes a citywide review of athletic field
maintenance practices, an optimized turf operations and
maintenance plan, and a capital feasibility analysis to
determine whether targeted investment in natural grass
fields can increase usable field hours, improve field
conditions, and reduce reliance on synthetic turf. Phase I
of the pilot includes implementation of enhanced
maintenance practices on select pilot fields to evaluate
improvements in turf performance and playability. In
addition, the project includes conceptual design and
feasibility analysis for the renovation or construction of
high-performance natural grass fields at select locations,
including evaluation of sand-based and enhanced native
soil field systems. Results of Phase I will be used to inform
capital planning for upcoming synthetic turf replacement
projects, long-term athletic field surface and
maintenance strategies, and will inform a potential Phase
II of the pilot, pending City Council consideration, to
performing natural grass fields.
Technology
Fund
ITD CIP
Technology
Unallocated
Salaries and
Benefits
costs, including salary and benefit costs of City staff
assigned to manage Information Technology Fund Capital
Quiet Zone Traffic and
Transportation
This project provides funding for the design and
construction of Quiet Zone improvements along the
quadrant gates at
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Project Description
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Churchill Avenue, Meadow Drive, and Charleston Road, as
well as Federal Rail Administration (FRA) and California
Public Utilities Commission (CPUC) permits and Caltrain
Crescent Park
Traffic Calming
Traffic and
Transportation
calming measures to reduce vehicle speeds and improve
safety on streets in the Crescent Park neighborhood,
including roundabouts, curb extensions (bulb-outs), and
Transit Access Traffic and
Transportation
This project provides funding for the planning of a Transit
Access and Priority Plan to evaluate and enhance transit
access, transit travel time reliability, and multimodal
connectivity within key corridors and transit-rich areas in
coordination with transit operators and regional partners.
The plan will assess multimodal and curbside conditions,
identify transit-priority and access improvements, and
deliver prioritized recommendations and implementation
Transportation
Infrastructure Traffic and
Transportation
This project provides funding for the planning, design, and
construction of small-scale, community-driven
pedestrian, bicycle and school access safety and
operational enhancements identified through 311 service
requests, traffic calming petitions, and school access
South Palo Alto Traffic and
Transportation
This project provides funding for the design and pilot
implementation of South Palo Alto Bikeways Pilot, which
will test bikeway improvements on East Meadow Drive
and Fabian Way using interim treatments such as striping,
flex posts, pavement markings, and high-visibility
Traffic Signal
Cabinet Traffic and
Transportation
This project provides funding for network switch upgrades
to the City’s traffic signals and central management
system to allow for modern operational improvement
processes such as the use of automated traffic signal
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Project Description
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performance measures (ATSPM) and adaptive timing and
coordination, supplemented by City-provided upgraded
fiber connections.
Midtown Bicycle
and Pedestrian Traffic and
Transportation
This project provides funding for the design and
construction of a new Caltrain bicycle/pedestrian
undercrossing between Park Boulevard and Emerson
Street near El Dorado Avenue, as well as enhancements
on neighborhood approaches. This project addresses a
significant gap in the City’s bicycle and pedestrian
network by providing a new east-west connection under
Vehicle and
Equipment
Replacement - PWD CIP
Vehicle and
Equipment
Replacement
vehicles and equipment scheduled for replacement in
Fiscal Year 2031.
Wastewater Line
Replacement at
Arastradero
UTL CIP
Wastewater
Collection System
project in the Pearson-Arastradero Preserve and relocate
an existing 10-inch wastewater main. The project scope
includes construction of approximately 600 linear feet of
Wastewater
Pump Station
UTL CIP
Wastewater
Collection System
Nature Preserve, approximately 10 miles from the City’s
Municipal Service Center (MSC). The Lift Station was
constructed in 1964 and is nearing the end of its useful
life. In addition, recent electric power supply issues at the
site have required City staff to go to the Foothills/Lodge
Lift Station to attend the existing backup generator during
power outages. This project will design and install a new
pump station which includes new sanitary sewer pumps
and appurtenances, as well as replace the existing
electrical system including the addition of a new
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Project Description
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WC-30001
Sewer Master
UTL CIP
Wastewater
Collection System
Sewer System Master Plan. The plan will include an
analysis of system capacities during both peak dry and
peak wet weather flow for both existing and buildout
conditions, and will update the sewer main risk evaluation
based on results from the three-year CCTV Sewer Main
Inspection. The project will also update the wet weather
design rainstorm based on the 2026 update of the NOAA
Atlas 15 precipitation frequency data. The plan will
develop a prioritized list of near-term, medium-term, and
Water Main
Replacement - UTL CIP Main
structurally deficient water mains and appurtenances,
with construction starting in Fiscal Year 2032. Mains are
selected by researching the maintenance history of the
system and identifying those that are undersized,
corroded, and subject to breaks. The project scope will
include approximately 7,600 linear feet of mains and
services on various streets within the City. Staff will
assess the gas, wastewater, and water mains that need
replacement and plan to carry out the replacements for
all three systems simultaneously. This approach aims to
achieve economies of scale and minimize construction-
Water System
Master Plan
UTL CIP
Water Fund
System
Improvements
System Master Plan is to identify and present the capital
improvements and replacement rates that are required to
ensure optimal reliability levels of service to the existing
distribution and transmission conveyance system.
Further, the plan will serve as a guide for long-range
capital improvement planning to ensure that the
community has a reliable water delivery system for years
to come. The scope of work for this project entails seismic
evaluation of the water transmission system, condition
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Project Description
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assessment of both the transmission and distribution
systems, optimal replacement and/or rehabilitation rates,
and construction methods based on pipe material
coupled with a master operations and maintenance plan.
The plan will integrate with the City's existing asset
management GIS/Topobase platform in order to establish
a strategic capital improvement plan which stabilizes
Water Line
Replacement at
Arastradero UTL CIP System
project in the Pearson-Arastradero Preserve and relocate
an existing 18-inch water pumping line. The project scope
includes construction of approximately 600 linear feet of
Item 2
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Project Description
Packet Pg. 30
May 27, 2026
Honorable City Council
C/O City of Palo Alto
250 Hamilton Avenue
Palo Alto, CA 94301
RE: Review of 2027-2031 Capital Improvement Projects
The Planning and Transportation Commission (PTC) reviewed the proposed 2027-2031 Capital
Improvement Projects (CIPs) on Wednesday May 27, 2026. The PTC determined that the new projects
included in the 2027-2031 Capital Budget are consistent with the Comprehensive Plan 2030 policies and
programs. The PTC recommends forwarding this finding to the Finance Committee and City Council at
this time.
The motion was made by ________ and it was seconded by ________. The motion was approved by a
vote of x-x.
Respectfully,
Bryna Chang, Chair
Planning and Transportation Commission
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Attachment C - PTC
Conformance Letter, 2026
Packet Pg. 31
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Planning & Transportation Commission
Staff Report
From: Planning and Development Services Director
Lead Department: Planning and Development Services
Meeting Date: May 27, 2026
Report #: 2605-6388
TITLE
Study Session to Review City of Palo Alto Prohousing Designation Program Application Materials. CEQA
Status: Not a Project.
RECOMMENDATION
Receive public comment and provide feedback on the City's draft application materials for the
Prohousing Designation Program administered by the California Department of Housing and Community
Development (HCD).
EXECUTIVE SUMMARY
The City of Palo Alto is preparing an application to HCD's Prohousing Designation Program (PDP). The
PDP is a statewide program that recognizes and incentivizes jurisdictions that adopt policies going above
and beyond the requirements of State housing law to accelerate housing production. A Prohousing
Designation would give Palo Alto a meaningful advantage when pursuing State housing and
infrastructure funding, such as the Prohousing Incentive Program (PIP).
Staff has prepared draft application materials, including a Self-Scoring Sheet (Appendix 3 in Attachment
A), identifying enacted or proposed Prohousing Policies in 22 different areas across all four required
scoring categories. The City's current draft self-score totals 41 points, exceeding the 30-point threshold
required for designation. This hearing provides an opportunity for the Planning & Transportation
Commission (PTC) and the community to review and comment on these materials prior to the
application’s finalization and submission to HCD.
PROJECT DESCRIPTION
The City of Palo Alto is pursuing a Prohousing Designation from HCD by preparing and submitting a
complete Prohousing Designation Program application, pursuant to Government Code section 65589.9
and Title 25, California Code of Regulations (Sections 6600 et seq.). Key components of the draft
application include:
A Self-Scoring Sheet identifying enacted and proposed Prohousing Policies;
Documentation of compliance with State housing law and Housing Element requirements;
A summary of encampment best practices, consistent with the U.S. Interagency Council on
Homelessness' "7 Principles for Addressing Encampments;" and
Supporting materials demonstrating the City's commitment to housing production.
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The application will also include a formal resolution adopted by the City Council authorizing the City
Manager to finalize and submit the application materials following the completion of a diligent public
review process. City Council is expected to review the draft resolution in June of this year.
BACKGROUND
The Prohousing Designation Program is designed to acknowledge and reward jurisdictions that go above
and beyond State housing law requirements. Communities can earn this designation by enacting
prohousing local policies in areas such as favorable zoning and land use, streamlined permitting, cost
reduction, and financial subsidies for affordable housing.
Designated jurisdictions receive meaningful, tangible benefits, including:
• Additional scoring points or preferences in competitive HCD grant programs, including the
Affordable Housing and Sustainable Communities (AHSC) program, the Infill Infrastructure Grant
(IIG) program, the Local Housing Trust Fund program, and others.
• Eligibility to apply for the Prohousing Incentive Program, which has awarded more than $56
million grants to Prohousing-designated communities since 2022.
• Public recognition as a State partner in addressing California's housing crisis, demonstrating to
developers, affordable housing organizations, and State agencies that the City has committed to
supporting housing production.
As of March 26, 2026, 74 California jurisdictions had earned a Prohousing Designation, representing
cities and counties of all sizes and geographies throughout the State. Several of Palo Alto's closest
neighbors on the Peninsula have already received the designation, including Mountain View, Los Altos,
Redwood City, and Sunnyvale. Pursuing designation now is consistent with regional momentum and
positions Palo Alto to compete more effectively for State housing funding alongside peer jurisdictions.
The City of Palo Alto has enacted robust housing policy efforts to meet and exceed State housing law
requirements in recent years, positioning it well to qualify for the Prohousing Designation. Staff sought
technical assistance during the preparation of the draft application materials from HCD to confirm the
City’s program eligibility and application completeness. HCD also provided a courtesy review of
preliminary drafts of the City‘s self-scoring sheet and encampment best practices summary. HCD‘s
feedback from these courtesy reviews is reflected in the current draft materials.
ANALYSIS
Staff seeks PTC and community input on the draft application materials included in this report’s
attachments, particularly the self-scoring sheeting.
Self-Scoring Sheet
The City's draft Self-Scoring Sheet (Attachment A, Appendix 3) leverages enacted and proposed policies
in 22 different areas anticipated to earn 41 points — comfortably exceeding the required 30-point
minimum required to achieve the designation. Consistent with the application requirements, clear
implementation timelines are provided for all proposed policies.
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The Prohousing Designation scoring framework includes four policy categories, each containing specific
policy types assigned point values ranging from 1 to 3. Jurisdictions must demonstrate meaningful
contributions in all four categories. The four categories are:
Table 1: Self-Scoring Sheet Summary
Ca
t
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g
o
r
y
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l
i
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y
De
s
c
r
i
p
t
i
o
n
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a
t
u
s
Ba
s
e
P
o
i
n
t
s
En
h
a
n
c
e
m
e
n
t
Ca
t
e
g
o
r
y
En
h
a
n
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e
m
e
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t
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t
s
To
t
a
l
P
o
i
n
t
s
1B Upzoning in low-density residential areas need transit Proposed 3 5 1 4
1D Affordable Housing Incentive Program (AHIP) and El Camino Real
Focus Area – Local density bonus programs exceeding state law
Enacted 2 7 1 3
1G Affordable housing diversity – FAR incentive for family-friendly
units (3+ BR); incentives for deeper levels of affordability in
Planned Home Zoning (PHZ) projects; efforts to promote micro-
housing and senior housing
Enacted &
Proposed
2 7 1 3
1H Allowances for residential in commercial zones – All commercial
zones allow housing and/or mixed-use projects
Enacted 1 ——1
1I Development standard modifications to support intensified
residential development – Housing Incentive Program upzoning;
Focus Area upzoning
Enacted 1 ——1
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1L Housing production promotion through San Antonio Road Area
Plan – 275-acre corridor plan; 53 Housing Element sites (1,559
units); broader scenarios project 3,800–7,400 units at buildout
Proposed 1 5 1 2
2B Programmatic EIRs that support streamlined CEQA processes Enacted 2 ——2
2C Project-level streamlining – CEQA categorical/statutory
exemptions (Class 32, Sec. 15183, AB 130); streamlined
Architectural Review Board process (PAMC 18.76.025)
Enacted 2 ——2
2H Objective Design Standards – Chapter 18.24 Contextual Design
Criteria adopted June 2022; replaces prior subjective standards
to streamline housing production; SOFA objective design
standards to be developed
Enacted /
Proposed
1 ——1
2I Centralized permitting processes and services; designated staff
contacts for all planning projects
Enacted 1 ——1
2J Accessory Dwelling Unit (ADU)/ Junior Accessory Dwelling Unit
(JADU) priority processing – 14-day initial review; 1-week
resubmittal; Master ADU Permit program
Enacted 1 ——1
2K Standardized entitlement application – Single online form for all
entitlement applications
Enacted 1 ——1
2L Public permit status posting – Palo Alto Permit View web
application; searchable by address, project type
Enacted 1 ——1
3A Development impact fee waivers – 100% affordable housing
projects; ADUs <750 sq ft; all JADUs; below market rate housing
units in Focus Areas; per-square-foot fee realignment for larger
ADUs (Ord. 5645); application fee waivers for 100% affordable
projects
Enacted 3 ——3
3B ADU/JADU barrier reduction – Updated ADU handbook; relaxed
setbacks; non-conforming structure flexibility; reduced parking
requirements
Enacted 2 ——2
3D Innovative housing types – Homekey Palo Alto (88 modular
interim housing units); Safe Parking Program (Ord. 5609); group
homes permitted in all residential zones
Enacted 1 4 1 2
3E Active transportation and transit cost reduction – 2026 Bicycle
and Pedestrian Transportation Plan; Palo Alto Transportation
Management Association free transit passes/bikes; 1:1 bike
parking ratio; bike parking replacement program
Enacted &
Proposed
1 1 2 3
4E City-owned land for affordable housing – Parking Lot T: 72-unit
affordable project in entitlement (Aug 2026); future RFP for
additional sites (Housing Element Program 1.4)
Enacted 2 5 1 3
4I Affordable Housing Fund – Fall 2024 NOFA; $5M to Charities
Housing (130 units, Jan 2025 award); project under construction
as of April 2026
Enacted 1 ——1
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4J General fund investments in housing – $4.94M to Homekey
Project; interim housing units serving 200+ individuals annually
(LifeMoves operator)
Enacted 1 ——1
4K Operating subsidies for supportive housing – Annual Community
Development Block Grant (CDBG) allocations to Alta Housing,
LifeMoves, SVILC; $7M committed over 7 years for Homekey
operations
Enacted 1 ——1
4M CDBG affordable housing rehabilitation – Rebuilding Together
Peninsula (~5 households/yr, FY22–FY24); $404,800 for Alma
Gardens rehab (10 units, 2025)
Enacted 1 4 1 2
TOTAL SELF-SCORE 32 9 41
Encampment Best Practices Summary
Since the City does not currently have any encampments, the City’s encampment best practices
summary focuses on how the City would engage with encampments if they were to develop and
provides detailed information on the City and the City’s partners’ effort to end and prevent
homelessness. This approach is similar to that of peer jurisdictions with the Prohousing Program
Designations that did not have encampments when applying for their designation. This summary was
developed in close collaboration with staff from the City Manager’s Office and the City Attorney’s Office.
FISCAL/RESOURCE IMPACT
There is no direct fiscal impact to the City from submitting the Prohousing Designation application. Staff
time is required to complete and submit the application package, which is being absorbed within
existing Planning and Development Services workload. As noted above, a Prohousing Designation would
give Palo Alto a meaningful advantage when pursuing State housing and infrastructure funding, which
could support future housing efforts.
STAKEHOLDER ENGAGEMENT
HCD requires applicants to demonstrate that a Diligent Public Participation Process was conducted as
part of the Prohousing Designation application. The May 27, 2026, Planning and Transportation
Commission public study session is a key component of this engagement process. Staff also offered an
additional afternoon community meeting on May 20, 2026, to solicit input on these materials from
those unable to attend the evening PTC meeting. Staff will document comments received at this
meeting and at the community meeting, which will be included with the application as part of Appendix
6 (Public Participation Checklist) and Appendix 7 (supporting documentation).
Draft application materials were made available for public review in advance of the hearing online and
in person at the Development Center on Monday May 18, 2026. Per program requirements, these
materials will remain available for at least 30 days from the date they were posted. Members of the
public may also use an online comment form to provide feedback through the project website:
PaloAlto.gov/ProhousingApplication.
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The Palo Alto Municipal Code requires notice of this public study session to be published in a local paper
at least 10 days in advance. Notice of a public hearing for this project was published in the Daily Post on
May 15, 2026, which is 12 days in advance of the meeting.
ENVIRONMENTAL REVIEW
ALTERNATIVE ACTIONS
ATTACHMENTS
AUTHOR/TITLE:
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City of Palo Alto
Prohousing Designation Application Materials for Public Review
Posted on May 18, 2026
Online: PaloAlto.gov/ProhousingApplication
In-Person: Palo Alto Development Center at 285 Hamilton Ave.
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Attachment A - Draft
Application Materials
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2
Program Information, Application Overview &
Guidelines for Public Review and Comments
About the Prohousing Designation Program
The Prohousing Designation Program (PDP) is a State program administered by the California
Department of Housing and Community Development (HCD). The Prohousing Designation
Program (PDP) seeks to acknowledge and support jurisdictions that go above-and-beyond state
housing law to help accelerate housing production.
Jurisdictions are required to complete an application that documents that the jurisdiction meets
the programs requirements, and specifically that it has housing policies in place that meet
scoring criteria across four key categories. These categories are:
• Category 1: Favorable Zoning and Land Use
• Category 2: Acceleration of Housing Production Timeframes
• Category 3: Reduction of Construction and Development Costs
• Category 4: Providing Financial Subsidies
HCD has allocated 1 to 3 points for various types of policies and programs in each of these
categories. Jurisdictions may also earn additional points for certain Enhancement Factors.
Jurisdictions must earn at least 30 points to receive the Designation. For scoring criteria and
enhancement factor details please see pages 8-15 in this document or see pages 7-13 in the
following document: https://www.hcd.ca.gov/sites/default/files/docs/planning-and-
community/prohousing-designation-program-application.docx
A jurisdiction with a Prohousing Designation may receive priority processing or funding points
when applying for several funding programs, including Affordable Housing and Sustainable
Communities (AHSC), Infill Infrastructure Grant (IIG), Transformative Climate Communities
(TCC), Solutions for Congested Corridors (SCCP), Local Partnership Program (LPP), Transit and
Intercity Rail Capital Program (TIRCP), and Sustainable Transportation Planning Grant Program
(STPG). Receiving a Prohousing Designation also allows jurisdictions to apply to the Prohousing
Incentive Program. PIP is designed to reward local governments with additional funding to
accelerate affordable housing production and preservation.
Learn more about the program at https://www.hcd.ca.gov/planning-and-research/prohousing.
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Attachment A - Draft
Application Materials
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Application Overview
The Prohousing Designation application consists of 7 appendices. City staff recommend that
public review and comments focus on Appendices 2, 3, 5 and 7. These appendices contain the
majority of the City’s unique application information. Information that will be added later has
been noted by Staff in red/yellow.
• Appendix 1: Formal Resolution for the Prohousing Designation Program
• Appendix 2: Proposed Policy Completion Schedule
• Appendix 3: Self-Scoring Sheet
• Appendix 4: Examples of Prohousing Policies with Enhancement Factors
• Appendix 5: Homeless Encampment Response
• Appendix 6: Diligent Public Participation Checklist
• Appendix 7: Additional Information and Supporting Documentation
Appendix 1 will be completed using HCD’s resolution template. This may be viewed here:
https://www.hcd.ca.gov/sites/default/files/docs/planning-and-community/prohousing-
designation-program-formal-resolution.pdf. City Council is expected to consider this resolution,
which authorizes the City Manager to finalize and submit the City’s application materials, in
June 2026.
Appendices 2 and 3 provide details on the City’s prohousing policies, both enacted and
proposed, to support HCD in their evaluation on Palo Alto’s eligibility for the program. City staff
has removed the sample scoring sheet included in HCD’s application materials from this public
review draft to avoid potential confusion.
Appendix 4 is a reference document for applicant use and does not require public review. For
those interested in viewing this appendix, please see pages 22-23 in the following document:
https://www.hcd.ca.gov/sites/default/files/docs/planning-and-community/prohousing-
designation-program-application.docx
Appendix 5 is a structured template that applicants are required to complete in order to
confirm that the treatment of homeless encampments within the jurisdiction is consistent with
USICH’s “7 Principles for Addressing Encampments.”
Appendix 6 provides a checklist to confirm that a Diligent Public Participation Process was
conducted. City staff will complete this following the conclusion of the public review and
comment period. For those interested in viewing this appendix, please see page 26 in the
following document: https://www.hcd.ca.gov/sites/default/files/docs/planning-and-
community/prohousing-designation-program-application.docx
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Appendix 7 includes additional information and supporting documentation for the application,
particularly for appendices 2 and 3.
In addition to the above appendices, staff will also complete and include the following forms as
part of the required application materials:
• Application Checklist
• Application Information
• Certificate and Acknowledgement
• Legislative Information
• Threshold Requirements Checklist
Drafts of these forms are included in this document for public review and comment.
Guidelines for Public Review and Comment
The draft application materials included in this document should be reviewed within 30 days of
Monday May 18, 2026. If substantial edits are made to the application materials on or before
June 17, 2026, the comment period will be extended by 7-days.
Community members are encourage to provide written comments on these materials using the
online comment form at PaloAlto.gov/ProhousingApplication.
Community members are also encouraged to provide oral comments at one of the following
public meetings, both located at Palo Alto City Hall (250 Hamilton Avenue):
• Community Info and Listening Session
Wednesday May 20, 2026 in the Community Meeting Room from 4:00 to 5:00 PM
• Planning and Transportation Commission Study Session
Wednesday May 27, 2026 in Council Chambers starting at 6:00 PM
Oral or written comments related to the Appendix 1 resolution may be provided in writing in
advance of the June 15, 2026 City Council meeting or during the public comment period for this
meeting which will begin at 5:30 PM in Council Chambers at City Hall. Written comments may
be sent via email to City.Council@PaloAlto.gov or mailed to the following address: Office of the
City Clerk: City Hall, 7th Floor, 250 Hamilton Avenue, Palo Alto, CA 94301.
Thank you for your interest in the City’s application materials. Draft application materials and
key reference information begin on the next page of this document!
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Application Checklist
Yes No
Application Information ☒ ☐
Certification and Acknowledgement (to be completed by City Manager before ☐ ☐
☒☐☒☐
Designation Program is included in the application package.
(See Appendix 1 for the Formal Resolution for the Prohousing
(to be added after June 15 Council meeting)
☐ ☐
Appendix 2
☒☐
Appendix 3 ☒ ☐
Addressing Encampments is completed. (See Appendix 5 for a
☒ ☐
was conducted. (See Appendix 6 for the template.) (to be checked off once
☐ ☐
Additional information and supporting documentation (Applicant to
provide as Appendix 7.)
☒ ☐
Application Information
Applicant (Jurisdiction): City of Palo Alto
Applicant Mailing Address: 250 Hamilton Ave
City: Palo Alto
ZIP Code: 94301
Website: PaloAlto.gov
Authorized Representative Name Jonathan Lait
Authorized Representative Title: Planning and Development Services
Director
Phone: (650) 329-2679
Email: jonathan.lait@paloalto.gov
Contact Person Name: Julia Knight
Contact Person Title: Senior Program Manager
Phone: (650) 838-2839
Email: Julia.Knight@PaloAlto.gov
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CERTIFICATION AND ACKNOWLEDGMENT
As authorized by the Formal Resolution for the Prohousing Designation Program (Resolution No.
), which is attached hereto and incorporated by reference as if set forth in full, I hereby
submit this full and complete application on behalf of the applicant.
I certify that all information and representations set forth in this application are true and correct.
I further certify that any proposed Prohousing Policy identified herein will be enacted within two
(2) years of the date of this application submittal.
I acknowledge that this application constitutes a public record under the California Public
Records Act (Gov. Code, § 6250 et seq.) and is therefore subject to public disclosure by the
Department.
Signature: __________________________________________
(to be completed by City Manager before submission)
Name and Title: ______________________________________
(to be completed by City Manager before submission)
Date: _______________________________________________
(to be completed by City Manager before submission)
Legislative Information
State
Assembly
District
State
Senate
District
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Threshold Requirements Checklist
The applicant meets the following threshold requirements in accordance with Section 6604 of
the Regulations:
The applicant is a Jurisdiction. ☒☐
The applicant has adopted a Compliant Housing Element. ☒☐
The applicant has submitted or will submit a legally sufficient Annual ☒ ☐
The applicant has completed or agrees to complete, on or before the
relevant statutory deadlines, any rezone program or zoning that is
necessary to remain in compliance with Government Code sections
65583, subdivision (c)(1), and 65584.09, subdivision (a), and with
☒ ☐
The applicant is in compliance, at the time of the application, with
applicable state housing law, including, but not limited to those included
in Government Code section 65585, subdivision (j); laws relating to the
imposition of school facilities fees or other requirements (Gov. Code, §
65995 et seq.); Least Cost Zoning Law (Gov. Code, § 65913.1); Permit
Streamlining Act (Gov. Code, § 65920 et seq.); and provisions relating to
timeliness of CEQA processing by local governments in Public Resources
☒ ☐
The applicant further acknowledges and confirms that its treatment of
homeless encampments on public property complies with and will
continue to comply with the constitutional rights of persons experiencing
homelessness and that it has submitted a one-page summary to the
Department demonstrating how the applicant has enacted best practices
in their jurisdiction related to the treatment of unhoused individuals
camping on public property, consistent with United States Interagency
Council on Homelessness’ “7 Principles for Addressing Encampments,”
☒ ☐
The applicant has duly adopted and certified, by the applicant’s governing
body, a Formal Resolution for the Prohousing Designation Program, which
is hereby incorporated by reference. (A true and correct copy of the
resolution is included in this application package.) (to be completed after June 15
☐ ☐
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Scoring Criteria
Category 1: Favorable Zoning and Land Use
greater of the current or draft RHNA, whichever is greater, by total and
income category. These additional sites must be identified in the
Jurisdiction’s housing element adequate sites inventory, consistent with
fourplexes) by right in existing low-density, single-family residential
zones in a manner that exceeds the requirements of SB 9 (Chapter 162,
of the current or draft RHNA, whichever is greater, by total and income
category. These points shall not be awarded if the applicant earns three
points pursuant to Category (1)(A) above. These additional sites must be
identified in the Jurisdiction’s housing element adequate sites inventory,
consistent with Government Code section 65583, subdivisions (a)(3)
affordability beyond minimum statutory requirements (Gov. Code, §
areas beyond the requirements of state Accessory Dwelling Unit Law,
(Gov. Code, §§ 65852.2, 65852.22) (e.g., permitting more than one
converted ADU; one detached, new construction ADU; and one JADU
per single-family lot), and in a manner that exceeds the requirements of
SB 9 (Chapter 192, Statutes of 2021, Gov. Code, §§ 65852.21, 66411.7).
These policies shall be separate from any qualifying policies under
Category (1)(B).
as authorized by Government Code section 65852.2; adopting vehicular
parking ratios that are less than the relevant ratio thresholds at
subparagraphs (A), (B), and (C) of Gov. Code section 65915, subdivision
(p)(1); or adopting maximum parking requirements at or less than ratios
development in a range of types, including, but not limited to, large
family units, Supportive Housing, housing for transition age foster youth,
and deep affordability targeted for Extremely Low-Income Households
in all parts of the Jurisdiction, with at least some of the zoning, other
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affordable housing development in higher resource areas shown in the
TCAC/HCD Opportunity Map, and with the Jurisdiction having confirmed
that it considered and addressed potential environmental justice issues
in adopting and implementing this policy, especially in areas with
mixed uses in one or more non-residential zones (e.g., commercial, light
industrial). Qualifying non-residential zones do not include open space
provisions or land use designation methods to promote greater
development intensity. Potential areas of focus include floor area ratio,
height limits, minimum lot or unit sizes, setbacks, and allowable
dwelling units per acre. These policies must be separate from any
Government Code section 65620, or a Housing Sustainability District, as
developments to include housing affordable to and reserved for low-
and very low-income households, consistent with the requirements of
this section that measurably support the Acceleration of Housing
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Scoring Criteria
Category 2: Acceleration of Housing Production Timeframes
types, including, for example, single-family, multifamily and mixed-use
streamlined, program-level CEQA analysis and certification of general
plans, community plans, specific plans with accompanying
Environmental Impact Reports (EIR), and related documents.
project level, such as by enabling a by-right approval process or by
utilizing statutory and categorical exemptions as authorized by
applicable law, (e.g., Pub. Resources Code, §§ 21155.1, 21155.4,
21159.24, 21159.25; Gov. Code, § 65457; Cal Code Regs., tit. 14, §§
15303, 15332; Pub. Resources Code, §§ 21094.5, 21099, 21155.2,
complete. Policies under this category must address all approvals
affordable to Lower-Income Households.
minimize the levels of review and approval required for projects, and that
design standards with objective development and design standards that
contact where entitlements are coordinated across city approval
functions (e.g., planning, public works, building) from entitlement
application to certificate of occupancy.
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2M Limitation on the total number of hearings for any project to three or
fewer. Applicants that accrue points pursuant to category (2)(E) are not
quantifiably decrease production timeframes or promote the
Scoring Criteria
Category 3: Reduction of Construction and Development Costs
3A Waiver or significant reduction of development impact fees for
residential development with units affordable to Lower-Income
Households. This provision does not include fees associated with the
provision of housing affordable to Lower-Income Households (e.g.,
inclusionary in lieu fees, affordable housing impact fees, and
commercial linkage fees).
3
3B Adoption of policies that result in less restrictive requirements than
Government Code sections 65852.2 and 65852.22 to reduce barriers
for property owners to create ADUs/JADUs. Examples of qualifying
policies include, but are not limited to, development standards
improvements, permit processing improvements, dedicated ADU/JADU
staff, technical assistance programs, and pre-approved ADU/JADU
2
3C Adoption of other fee reduction strategies separate from Category
(3)(A), including fee deferrals and reduced fees for housing for persons
with special needs. This provision does not include fees associated
with the provision of housing affordable to Lower-Income Households
(e.g., inclusionary in lieu fees, affordable impact fees and commercial
1
3D Accelerating innovative housing production through innovative housing
types (e.g., manufactured homes, recreational vehicles, park models,
community ownership, and other forms of social housing) that reduce
1
3E Measures that reduce costs for transportation-related infrastructure or
programs that encourage active modes of transportation or other
alternatives to automobiles. Qualifying policies include, but are not
limited to, publicly funded programs to expand sidewalks or protect
bike/micro-mobility lanes, creation of on-street parking for bikes,
transit-related improvements, or establishment of carshare programs.
1
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3F Adoption of universal design ordinances pursuant to Health and Safety 1
3G Establishment of pre-approved or prototype plans for missing middle
housing types (e.g., duplexes, triplexes, and fourplexes) in low-density,
1
3H Adoption of ordinances that reduce barriers, beyond existing law, for 1
3I Other policies not described in Categories (3)(A)-(H) of this section that 1
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Scoring Criteria
Category 4: Providing Financial Subsidies
4A Establishment of a housing fund or contribution of funds towards 2
4B Establishment of local housing trust funds or collaboration on a
regional housing trust fund, which include the Jurisdiction’s own
funding contributions. The Jurisdiction must contribute to the local or
regional housing trust fund regularly and significantly. For the purposes
of this Category, “regularly” shall be defined as at least annually, and
“significant” contributions shall be determined based on the impact
the contributions have in accelerating the production of affordable
2
4C Demonstration of regular use or planned regular use of funding (e.g.,
federal, state, or local) for preserving assisted units at-risk of
conversion to market rate uses and conversion of market rate uses to
units with affordability restrictions (e.g., acquisition/rehabilitation). For
the purposes of this category, “regular use” can be demonstrated
through the number of units preserved annually by utilizing this funding
source.
2
4D Provide grants or low-interest loans for ADU/JADU construction 2
4E A comprehensive program that complies with the Surplus Land Act
(Gov. Code, § 54220 et seq.) and that makes publicly owned land
available for affordable housing, or for multifamily housing projects
with the highest feasible percentage of units affordable to Lower
Income Households. A qualifying program may utilize mechanisms
such as land donations, land sales with significant write-downs, or
2
4F Establishment of an Enhanced Infrastructure Financing District or
similar local financing tool that, to the extent feasible, directly
supports housing developments in an area where at least 20 percent of
2
4G Prioritization of local general funds to accelerate the production of 2
4H Directed residual redevelopment funds to accelerate the production of 1
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4I Development and regular (at least biennial) use of a housing subsidy
pool, local or regional trust fund, or other similar funding source
sufficient to facilitate and support the development of housing
1
4J Prioritization of local general funds for affordable housing. This point
shall not be awarded if the applicant earns two points pursuant to
1
4L Providing subsidies for housing affordable to Extremely Low-Income
Households.
1
4M Other policies not described in Categories (4)(A)-(L) of this section that
quantifiably promote, develop, or leverage financial resources for
1
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Scoring Criteria: Enhancement Factors
The Department shall utilize enhancement factors to increase the point scores of Prohousing
Policies. An individual Prohousing Policy may not use more than one enhancement factor. Each
Prohousing Policy will receive extra points for enhancement factors in accordance with the chart
below.
1 The policy represents one element of a unified, multi-faceted strategy
to promote multiple planning objectives, such as efficient land use,
access to public transportation, housing affordable to Lower-Income
2
2 Policies that promote development consistent with the state planning
priorities pursuant to Government Code section 65041.1.
1
3 Policies that diversify planning and target community and economic
development investments (housing and non-housing) toward place-
based strategies for community revitalization and equitable quality of
life in lower opportunity areas. Such areas include, but are not limited
to, Low Resource and High Segregation & Poverty areas designated in
the most recently updated TCAC/HCD Opportunity Maps, and
disadvantaged communities pursuant to Health and Safety Code
1
4 Policies that go beyond state law requirements in reducing
displacement of Lower-Income Households and conserving existing
1
5 Rezoning and other policies that support intensification of residential
development in Location Efficient Communities.
1
6 Rezoning and other policies that result in a net gain of housing capacity
while concurrently mitigating development impacts on or from
1
7 Zoning policies, including inclusionary housing policies, that increase
housing choices and affordability, particularly for Lower-Income
Households, in High Resource and Highest Resource areas, as
designated in the most recently updated TCAC/HCD Opportunity
1
8 Other policies that involve meaningful actions towards Affirmatively
Furthering Fair Housing outside of those required pursuant to
Government Code sections 65583, subdivision (c)(10), and 8899.50,
including, but not limited to, outreach campaigns, updated zoning
1
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Appendix 2: Proposed Policy Completion Schedule
City of Palo Alto Proposed Policy Completion Schedule
Category
Number Proposed Policy Dates Completion
1B The City proposes increasing FAR from 0.45 to 1.75,
reducing setbacks, and relaxing daylight plane
requirements for several R-1 neighborhoods near transit
starting July 1, 2026. These standards are most likely to
yield smaller housing projects of 4-6 units to serve as
on June 1, 2026 and is likely to
move forward with an ordinance
to upzone these low-density
residential areas at that time.
related to innovative housing solutions, staff, based on
the direction from the Planning and Transportation
Commission, has begun evaluation of micro-housing and
senior housing. These housing types differ in physical
form, operational characteristics, and target populations,
but share common policy goals related to affordability,
efficient land use, and housing diversity.
ordinance to Council for
consideration by the end of 2026.
275.3-acre San Antonio Road Corridor that measurably
supports the acceleration of housing in Palo Alto.
Council on March 10, 2025 and is
anticipated to be completed by
June 2028.
adopt objective development standards for the South of
Forest Area Coordinated Area Plan (SOFA CAP), an
approximately 50-acre area near the downtown. The
Council priority also includes presenting plan
amendment options to replace existing subjective
standards with these new objective standards. This
priority is consistent with Housing Element Program 3.7
which seeks to develop objective standards for the
SOFA.
consideration of SOFA CAP and/or
municipal code amendments by
the end of 2026.
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Appendix 3: Self-Scoring Sheet
City of Palo Alto Self-Scoring Sheet
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
Permitting missing
middle housing uses
(e.g., duplexes,
triplexes, and
fourplexes) by right in
existing low-density,
single-family residential
zones in a manner that
exceeds the
requirements of SB 9
(Chapter 162, Statutes
of 2021, Gov. Code, §§
65852.21, 66411.7).
The City proposes increasing FAR from 0.45 to 1.75,
reducing setbacks, and relaxing daylight plane
requirements for several R-1 neighborhoods near transit
starting July 1, 2026. These standards are most likely to
yield smaller housing projects of 4-6 units to serve as
missing middle housing. City Council will discuss this item
on June 1, 2026 and is likely to move forward with an
ordinance to upzone these low-density residential areas
at that time.
This policy focuses on upzoning in neighborhoods with
existing transit, parks, office spaces, neighborhood
services, retail and dining options, promoting residential
development in Location Efficient Communities. This
Enhancement Factor 5
2026 Staff
Report
3
Rezoning and
other policies
that support
intensification
of residential
development
in Location
Efficient
Communities.
1 4
1D
Density bonus
programs that allow
additional density for
additional affordability
beyond minimum
statutory requirements
(Gov. Code, § 65915 et
seq.).
Palo Alto has local alternatives to the State Density
Bonus program that offer increases in density far
exceeding what is achievable with State Density Bonus.
Palo Alto Municipal Code Section 18.14.020 establishes
an El Camino Real Housing Focus Area with enhanced
development standards. Palo Alto Municipal Code
Section 18.14.040 establishes the City’s Affordable
Housing Incentive Program, or AHIP.
The El Camino Real Housing Focus Area designates a
stretch of El Camino Real for particularly high density. A
residential FAR of 4.0 is permitted, representing a more
than 500% density bonus over the base commercial
service (CS) zoning for many sites. In exchange for this
generous allowance, developers must provide 20% of
total units at rates affordable to lower income
households.
The AHIP extends similar benefits to numerous zoning
Affordable
Housing
Incentive
Program
18.14.020
Housing
Element
Opportunit
y Sites and
Focus
Areas
2
Zoning
policies,
including
inclusionary
housing
policies, that
increase
housing
choices and
affordability,
particularly
for Lower-
Income
Households,
in High
Resource and
Highest
Resource
1 3
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
CD(C) zone, the North Ventura NV zones, the California
Avenue CC(2) zone, the CN and CS zones along El Camino
Real, various residential RM zones, the CS zone along San
Antonio Road and in the GM/ROLM Focus Area in West
Bayshore. AHIP also applies to all Housing Element
Opportunity Sites and to properties (other than shopping
centers) zoned CD, CN, CS and CC within a ½ mile of a ¼
mile of a high-quality transit corridor. The AHIP increases
the maximum FAR for 100% affordable projects to 2.4
FAR. This represents 140% increase for higher density
zones like the RM-40 and Downtown Commercial (CD-C)
districts and a 380% increase for lower density RM-20
and Neighborhood Commercial (CN) districts.
These incentives are already being utilized by housing
developers. For example, the City approved a housing
project with 368 units at 3150 El Camino Real in July
2025. This project utilized the Focus Area zoning
incentives and benefits to achieve a 4.0 FAR. The base
zoning for this site would have allowed a 0.6 FAR. The
City anticipates receiving another application utilizing
Focus Area zoning for 3400 El Camino Real in Summer
2026.
The above policies qualify under Enhancement Factor 7
because they increase housing choices and affordability
in high and highest resource areas. Palo Alto consists
almost entirely of high or highest resource areas with
only one census tract that is considered a moderate-
resource area—Census Tract 5046.01. See attached
designated in
the most
recently
updated
TCAC/HCD
Opportunity
Maps.
1G
Zoning or incentives
that are designed to
increase affordable
housing development in
a range of types,
including, but not
limited to, large family
units, Supportive
Palo Alto has developed several policies enacted or
proposed to increase affordable housing development in
a range of types, including large family units, micro-
housing and senior housing solutions.
Housing Element Program 6.2A provided direction to
staff to research and implement incentives to encourage
larger units, such as FAR exemptions for three or more
bedroom units, and creation of family-friendly design
and
Proposed
City Council
Staff Report on
PHZ
Affordability
Requirements;
Staff reports for
44 Encina
Avenue and 800
Footnote 1
in Table 6
of Palo Alto
Municipal
Code
18.14.030:
See Table 2
in PHZ staff
2
7
Zoning
policies,
including
inclusionary
housing
policies, that
increase
housing
1 3
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
transition age foster
youth, and deep
affordability targeted
for Extremely Low-
Income Households in
all parts of the
Jurisdiction, with at
least some of the
zoning, other land use
designation methods,
or incentives being
designed to increase
affordable housing
development in higher
resource areas shown
in the TCAC/HCD
Opportunity Map, and
with the Jurisdiction
having confirmed that
it considered and
addressed potential
environmental justice
issues in adopting and
implementing this
policy, especially in
areas with existing
industrial and polluting
uses.
analysis and Planning and Transportation Commission
public hearing and feedback, the City Council approved
modifications to the Housing Incentive Program (HIP)
ordinance, including a provision incentivizing larger units
that can accommodate families by allowing density/floor
area ratio increases for "family-friendly units" consisting
of three or more bedrooms. As a result, the Housing
Incentive Program as codified in Palo Alto Municipal
Code 18.14.030 offers a 0.5 FAR increase for projects
which include at least 10% of units with three or more
bedrooms. The HIP program is available in numerous
zoning districts and locations citywide, including:
Downtown – CD(C) zone, North Ventura - NV zones,
California Avenue – CC(2) zone, El Camino Real – CN or
CS zones, various residential areas – RM zones, San
Antonio Road (Middlefield to East Charleston) – CS zone
and the GM/ROLM Focus Area in West Bayshore. Many
of the areas eligible for the HIP are high or highest
resource areas.
Additionally, the City’s Planned Home Zone (PHZ)
generally requires 20% of units to be affordable but
offers weighted value calculations for units with deeper
levels of affordability to incentivize the provision of very-
low and low income units. PHZ projects may be proposed
citywide, including in the City’s many high and highest
resource areas. Recent projects have utilized these
incentives, such as 800 San Antonio Road which provided
fewer overall affordable units but at more deeply
affordable levels. 44 Encina Avenue has also proposed a
158 unit project, including 20% affordable units, through
the PHZ process.
In order to implement Housing Element Program 6.5 B
related to innovative housing solutions, staff, based on
the direction from the Planning and Transportation
Commission has begun evaluation of micro-housing and
senior housing. These housing types differ in physical
form, operational characteristics, and target populations,
but share common policy goals related to affordability,
Road Antonio
Road staff
report; 44
Encina
Avenue
staff
report;
Alternate
Housing
Solutions
Staff
Report;
Ordinance
5650;
Opportunit
y Map
attached
affordability,
particularly
for Lower-
Income
Households,
in High
Resource and
Highest
Resource
areas, as
designated in
the most
recently
updated
TCAC/HCD
Opportunity
Maps.
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
bring a draft ordinance to Council for consideration by
the end of 2026. The City is committed to considering
and addressing potential environmental justice issues in
adopting and implementing this policy.
The above enacted and proposed citywide programs and
policies qualify under Enhancement Factor 7 because
they increase housing choices and affordability in high
and highest resource areas. Palo Alto consists almost
entirely of high or highest resource areas with only one
census tract that is considered a moderate-resource
area—Census Tract 5046.01. See attached opportunity
1H
Zoning or other land
use designation
methods to allow for
residential or mixed
uses in one or more
non-residential zones
(e.g., commercial, light
industrial). Qualifying
non-residential zones
do not include open
space or substantially
similar zones.
Housing Element Program 3.4A-D committed the City to
extending the Housing Incentive Program to additional
zoning districts to facilitate housing production. In March
2025, City Council adopted Ordinance 5650 to meet this
specific objective.
Today, all of the City’s commercial zones allow mixed-
use housing at minimum and allow exclusively residential
in many cases, such as on housing inventory sites or in
housing focus areas. The GM/ROLM zone districts in
areas of planned growth have also been rezoned to
encourage housing by providing additional residential
density and improved development standards.
There are numerous examples of the City working with
housing developers to deliver housing in non-residential
zones. In 2026, the City approved a fully residential
development with 145 units in the ROLM district at 2100
Geng Road. In 2025, the City approved a 368 unit multi-
family apartment at 3150El Camino Real in the
Commercial Service (CS) zoning district. In April 2026
City approved a 335-unit project at 3606 El Camino that
would be delivered across 7 parcels with spanning
multiple zoning areas, including CS (Service Commercial),
CN (Neighborhood Commercial), RM-30 & RM-40
(Multifamily Residential) zoning. In 2025, the City
Municipal
Code
18.14.030;
Ordinance
5650
1 1
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 57
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
project at 3265 El Camino Real as a PHZ on a site that
had been zoned CS.
1I
Modification of
development standards
and other applicable
zoning provisions or
land use designation
methods to promote
greater development
intensity. Potential
areas of focus include
floor area ratio, height
limits, minimum lot or
unit sizes, setbacks, and
allowable dwelling
units per acre. These
policies must be
separate from any
qualifying policies
under Category (1)(B)
above.
Palo Alto has modified development standards and other
applicable zoning provisions to promote greater
development intensity through several different housing
policies.
The Housing Incentive Program upzones numerous
residential and mixed use/commercial areas throughout
the city, with significant increases in FAR up to 3.5, far in
excess of what is available under State Density Bonus.
These standards are found in PAMC section 18.14.030.
The El Camino Real Focus Area and GM/ROLM Focus
Area provide additional upzoning options for housing
along key growth corridors for the City.
The planned community rezoning process also allows for
increased density and relaxed development standards in
exchange for public benefits, such as more BMR and/or
reduced income levels (deeper affordability). Specifically,
On February 3, 2020, Council unanimously endorsed
using Planned Housing Zoning (PHZ) for housing and
mixed-use housing projects to help spur housing
production. In exchange for deviation from certain
standards as allowed under the rezoning, if approved by
Council, the project must include at least 20% of the
housing units as deed restricted for lower income
households.
Additionally, Palo Alto's SB 9 implementation, enacted
through Ordinance 5645, exceeds state law by
eliminating the per-unit floor area maximum that would
otherwise constrain SB 9 projects. Housing Element
Program 6.3 committed the City to raising the per-unit
floor area cap from 800 to 1,200 square feet for SB 9
projects yielding three or more detached units on a
single-family lot. Council exceeded that commitment by
deleting the per unit square footage maximum
altogether (former PAMC 18.42.180(e)(6)). Unit size
limitations are one of the most significant practical
Action Minutes;
ordinances
Municipal
Code
18.14.030;
Palo Alto
Municipal
Code
18.14.020;
Palo Alto
Municipal
Code
18.38.060;
February 3
2020 Actio
n Minutes;
Ordinance
5645
1 1
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Materials
Packet Pg. 58
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
to develop family-sized homes or units that pencil
financially. Removing the cap entirely directly promotes
increased development intensity and makes SB 9
projects more financially feasible and attractive to
homeowners. Program 6.3 further commits the City to
refining objective design and development standards
based on real-world application experience.
1L
Other zoning and land
use actions not
described in Categories
(A)-(K) of this section
that measurably
support the
Acceleration of Housing
Production.
The City is undertaking a major area plan effort for the
275.3-acre San Antonio Road Corridor that measurably
supports the acceleration of housing in Palo Alto.
Initiated by City Council on March 10, 2025 and
anticipated to be completed by June 2028, the San
Antonio Road Area Plan will establish an integrated land
use and transportation strategy to guide development in
the corridor.
Key objectives include expanding housing, improving
mobility, providing open space, strengthening
commercial nodes, upgrading infrastructure, and
advancing sustainability. The plan will set policies,
standards, and guidelines implementing the City's
Comprehensive Plan and Housing Element, building on
related efforts including the Sustainability and Climate
Action Plan, Safe Streets for All Action Plan, and Bicycle
and Pedestrian Plan.
The plan area includes 53 Housing Element Opportunity
Sites with capacity for 1,559 units, including 614
designated for lower-income households. Staff is also
studying broader land use scenarios that could
significantly exceed this baseline — as of March 2026,
the area plan policies and associated zoning changes are
estimated to support between 3,800 and 7,400 units at
full buildout.
This category meets the Enhancement Factor 5
requirements by supporting residential land use
intensification through rezoning in a location efficient
Website, Staff
Reports and
Memos
2025
Project
Update
Staff
Report;
March
2026 Plan
Alternative
s Memo;
Project
Webpage
1
Rezoning and
other policies
that support
intensification
of residential
development
in Location
Efficient
Communities.
1 2
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Materials
Packet Pg. 59
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
proximity to public transit, parks, employment centers
and more.
Acceleration of Housing
Production through the
establishment of
streamlined, program-
level CEQA analysis and
certification of general
plans, community
plans, specific plans
with accompanying
Environmental Impact
Reports (EIR), and
related documents.
Palo Alto supports accelerated housing production
through stream-lined, program-level CEQA analyses and
comprehensive (general) plan and specific plan
certifications.
In compliance with the California Environmental Quality
Act (CEQA), a Supplemental Environmental Impact
Report (EIR) was prepared for the North Ventura
Coordinated Area Plan, supplementing the 2030
Comprehensive Plan EIR. When new projects in the plan
area undergo discretionary review by the City, the
Supplemental EIR may be used for their environmental
analysis.
The San Antonio Area Plan is currently under
development and is expected to have a similar
programmatic EIR that future projects may tier off of.
The Draft Environmental Impact Report is expected to be
developed during Phase 4, which is expected to run from
November 2026 to June of 2027. The final environmental
impact report is expected to be adopted in January of
2028.
The City also currently has a programmatic EIR for the
San Antonio Housing Incentive Program area that covers
18 parcels. A mixed-use project with 167 housing units
that spans two of these parcels (788 and 796 San
Antonio Road) is currently under review and may tier off
this programmatic EIR. A 197-unit project proposed at
762 San Antonio also falls within the programmatic EIR
area. The City is preparing an addendum to the 788 San
Antonio Mixed Use Project and Housing Incentive
Program EIR to evaluate this proposed project’s potential
impacts. The City is also reviewing a third housing project
(175 units) within this programmatic EIR area at 800-808
San Antonio Road. The CEQA status for this project is
pending but it may utilize the programmatic EIR.
The City also regularly utilizes the City’s adopted
Comprehensive Plan and associated Housing Element
Addendum to support streamlining under CEQA
Guidelines Section 15183. A recent example of this is the
Element Ventura
Coordinate
d Area
Plan;
Housing
Incentive
Program
Expansion
EIR
2 2
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 60
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
to the enactment of AB 130, the City was relying on its
Housing Element addendum to streamline many other
housing projects including 3606 and 3781 El Camino
2C
Documented practice of
streamlining housing
development at the
project level, such as by
enabling a by-right
approval process or by
utilizing statutory and
categorical exemptions
as authorized by
applicable law, (e.g.,
Pub. Resources Code,
§§ 21155.1, 21155.4,
21159.24, 21159.25;
Gov. Code, § 65457; Cal
Code Regs., tit. 14, §§
15303, 15332; Pub.
Resources Code, §§
21094.5, 21099,
21155.2, 21159.28).
The City utilizes categorical and statutory exemptions to
streamline housing development. Recent examples
include the following: 4345 El Camino Real (Class 32
Categorical Exemption); 2850 West Bayshore (Class 32
Categorical Exemption); 420 Acacia (Class 32 Categorical
Exemption); 3150 El Camino Real (Section 15183
Exemption); 3980 El Camino Real (Class 32 Categorical
Exemption), 3781 El Camino Real (AB 130 Exemption);
3606 El Camino Real (AB 130 Exemption).
Exemption
Reports; Zoning
Code
El Camino
Real
Categorical
Exemption
Report ;
2850 W.
Bayshore
Road
Residential
Project
Class 32
Categorical
Exemption
Report; 420
Acacia
Avenue
Residential
Project
Class 32
Categorical
Exemption
Report ;
3150 El
Camino
Real CEQA
Checklist;
3980 El
Camino
Real
Categorical
Exemption
Qualificatio
n
Memorand
2 2
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Attachment A - Draft Application
Materials
Packet Pg. 61
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
Absence, elimination, or
replacement of
subjective development
and design standards
with objective
development and
design standards that
simplify zoning
clearance and improve
approval certainty and
timing.
On June 1, 2022, the City Council adopted a new Chapter
18.24 of the Palo Alto Municipal Code establishing
Contextual Design Criteria and Objective Design
Standards, replacing prior subjective design standards.
This was a locally-initiated policy choice — not required
by state law — rooted in years of analysis dating back to
the 2018 Housing Work Plan, with the goal of reducing
application processing times and development costs. The
new standards work in tandem with the City's
streamlined housing review processes under Chapter
18.77: projects that meet them benefit from more
efficient and focused reviews, and those that cannot
meet a given standard may utilize available waivers.
Additionally, City Council has adopted a 2026 priority to
develop and adopt objective development standards for
the South of Forest Area Coordinated Area Plan (SOFA
CAP), an approximately 50 acre area near the downtown.
The Council priority also includes presenting plan
amendment options to replace existing subjective
standards with these new objective standards. This
priority is consistent with Housing Element Program 3.7
which seeks to develop objective standards for the SOFA.
The City is targeting City Council consideration of SOFA
CAP and/or municipal code amendments by the end of
/
Proposed
Municipal
Code 18.24
; Palo Alto
Municipal
Code
18.77.073 ;
See line 10
in 2026
Council
Priorities
for details
1 1
2I
Establishment of one-
stop-shop permitting
processes or a single
point of contact where
entitlements are
coordinated across city
approval functions
(e.g., planning, public
works, building) from
entitlement application
to certificate of
occupancy.
The City coordinates entitlements across all approval
functions through a single point of contact and a unified
permitting system from application through certificate of
occupancy.
The Development Center serves as the City's one-stop-
shop, staffed by representatives from Planning, Building,
Fire, Urban Forestry, and Utilities (Monday through
Thursday in person, with virtual appointments available
daily, typically within two business days).
Single points of contact span the full project lifecycle:
• Entitlements: The Current Planning team
coordinates cross-department review and
nt Center
Homepage
and Hours;
Appointme
nt Booking
System.;
Accela
Citizen
Portal
1 1
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Attachment A - Draft Application
Materials
Packet Pg. 62
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
meetings so applicants can address questions
with all departments in one setting.
• Building permit through certificate of
occupancy: A Building project coordinator
manages cross-department coordination.
All permits are processed in Accela, a single central
permitting system integrated with Digeplan for
electronic plan review. Reviewers from every
department comment directly in the system, and the
public portal lets applicants track status, view plans, pay
fees, and schedule inspections.
2J
Priority permit
processing or reduced
plan check times for
ADUs/JADUs or
multifamily housing.
Palo Alto prioritizes standalone J/ADU applications with
a shortened initial review period of 14 days for
standalone projects instead of the standard 30 day
review period. Additionally, any resubmittals have a one
week review until they are approved. When an
ADU/JADU is combined with a project for a new home,
the initial review is 30 days for both, then 14 days for
resubmittals until they are approved.
Palo Alto also offers a Master ADU permit program
which serves to expedite future project reviews for
homeowners that select a pre-approved ADU plan. The
City approved its first master permit for a 434 square
foot ADU with loft in April 2026 and is actively soliciting
additional master permit applications from local
Checklist and
Online
Dashboard
U Permit
Checklist;
Housing
Dashboard
1 1
2K
Establishment of a
standardized
application form for all
entitlement
All entitlement applications use the same form
completed and submitted via an online portal. Application
Instructions and
Link
Instruction
s
1 1
2L
Documented practice of
publicly posting status
updates on project
permit approvals on the
Palo Alto has a documented practice of publicly posting
status updates on project permit approvals online. Palo
Alto Permit View is a web application that makes looking
up and researching permit activity within the City of Palo
Alto simple. All public users can search building,
w
1 1
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 63
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
planning, and code enforcement activity by property
address, date, or application type.
3A
Waiver or significant
reduction of
development impact
fees for residential
development with units
affordable to Lower-
Income Households.
This provision does not
include fees associated
with the provision of
housing affordable to
Lower-Income
Households (e.g.,
inclusionary in lieu fees,
affordable housing
impact fees, and
commercial linkage
fees).
While not required by state law, Palo Alto has proactively
codified development impact fee exemptions for 100%
affordable housing projects in Palo Alto Municipal Code
Section 16.58.030. Several recent 100% affordable
housing projects have benefited from this exemption,
including: 3001 El Camino Real (130 units), 3265 El
Camino Real (55 units) and 525 East Charleston (50
units).
Ordinance 5645 was passed in January 2025 to realign
development impact fees for ADUs larger than 750 sq. ft.
to utilize a per-square-foot methodology with the goal of
reducing the fee applied to larger ADUs. ADUs and
JADUs represent a critical form of naturally occurring
affordable housing in our community due to their
compact size (570 square feet on average as of 2025).
ADU fee adjustments and waivers incentivize their
continued production (currently over 100 units per year).
The Palo Alto Municipal Fee Schedule also enables a
Planning Application Fee Waiver for 100% Affordable
Housing Projects. While the current language in the fee
schedule suggests some level of discretion, this waiver is
granted to all 100% affordable housing projects in
practice. The City is updating the language in the fee
schedule that will be published in August 2026 to make
this clearer.
This policy is consistent with Housing Element Program
3.1A: “Amend the City’s municipal fee schedule to waive
City staff costs associated with the processing of an
affordable housing planning application, except for
directly related consultant supported costs.” As noted in
the certified Housing Element, this policy reduces
application processing costs by approximately $20,000
per affordable housing application.
This is a relatively new policy but it has been used. Most
municipal fee
schedule,
ordinances
Municipal
Code
16.58.030; 2025 ADU
Report;
Ordinance
5645; 2026
Municipal
Fee
Schedule
(see page
77);
Palo Alto
Municipal
Code
18.14.020;
Certified
Housing
Element
3 3
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 64
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
waiver of $27,250 for Alta Housing’s proposed 72-unit
project on Lot T in April 2026.
Additionally, for projects that utilize the El Camino
Housing Focus Area standards, the City offers waiver of
development impact fees for all Below Market Rate
(BMR) units. 3150 El Camino Real (368 units total)
recently benefited from this waiver for its BMR units,
resulting in an approximately 20% reduction in overall
3B
Adoption of policies
that result in less
restrictive requirements
than Government Code
sections 65852.2 and
65852.22 to reduce
barriers for property
owners to create
ADUs/JADUs. Examples
of qualifying policies
include, but are not
limited to, development
standards
improvements, permit
processing
improvements,
dedicated ADU/JADU
staff, technical
assistance programs,
and pre-approved
ADU/JADU design
packages.
Palo Alto has been on the leading edge of ADU reform
since 2018 and has consistently authorized greater floor
area incentives. Currently, the City provides a bonus
square footage allowance for ADU/JADUs that provides
greater flexibility than the state in how these structure
can be built in conjunction with additions to homes. The
City allows for the bonus square footage to be shared
between the two ADUs and JADU that is built on site,
incentivizing multiple units without limiting the primary
home’s development potential. The City also provides
reduced front and street-side setbacks for the primary
home when building an ADU at greater setbacks than
what state law provides. The City allows non-conforming
structures converted into an ADU/JADU to expand
further into the setback than is permitted by state law.
The City allows new homes to not provide covered
parking to satisfy the primary home parking
requirements if they build an ADU/JADU at the same
time. The City provides bonus square footage to the
primary home when building a JADU.
The City also works hard to reduce barriers for property
owners to creating ADUs by providing planning resources
and priority permit reviews. Specifically, the City
published an ADU handbook to assist homeowners in
the design and planning process for ADUs in 2024 and
updated it in 2025. Staff have prioritized standalone ADU
permit reviews by reducing the review time on the initial
review to 14 days and cutting that subsequent review
time in half (at best reviewing a resubmittal the
ADU handbook Handbook
Palo Alto ;
Palo Alto
Municipal
Code
Chapter
18.09
2 2
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 65
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
Accelerating innovative
housing production
through innovative
housing types (e.g.,
manufactured homes,
recreational vehicles,
park models,
community ownership,
and other forms of
social housing) that
reduce development
costs.
The City of Palo Alto has proactively invested in
alternative housing types that reduce development costs
and broaden access to shelter and stable housing for all
residents. Here are three examples:
1. Homekey Palo Alto (Modular Interim Housing
Shelter): Homekey Palo Alto is a first-of-its-kind modular
interim housing shelter co-developed by the City of Palo
Alto and LifeMoves, located at 1237 San Antonio Road.
Entirely self-initiated by the City and not required by
state law, the project demonstrates Palo Alto's
commitment to deploying innovative construction
methods to deliver shelter capacity quickly and cost-
effectively. The facility features 88 modular rooms with
ensuite bathrooms, on-site services, and spaces for
counseling and vocational training. With a total project
cost of approximately $37.2 million leveraged from state,
county, local and philanthropic sources, Homekey Palo
Alto is expected to serve 200 to 300 individuals annually,
with LifeMoves providing intensive case management
and housing search services on-site.
2. Safe Parking Program (Vehicle-Based Interim
Housing): Palo Alto operates one of the most robust safe
parking programs in the region. This initiative - also self-
initiated and not required by state law - recognizes
recreational vehicles and passenger vehicles as a
legitimate form of interim housing. The program
provides unhoused individuals with safe, legal places to
park while connecting them with services and a pathway
to permanent housing. The City supports a County-
operated RV site at City-owned property at 2000 Geng
Road and four congregation-based overnight sites for
passenger vehicles. In January 2024, City Council
adopted a Permanent Safe Parking Ordinance (ORD
5609), making the program a lasting part of the City's
housing infrastructure with non-expiring permits and the
ability to scale site capacity over time. On March 10,
2025, the Council approve a revenue agreement with
Santa Clara County through September 2026 for
documents,
zoning code
Project
Overview;;
Safe
Parking
Program
Informatio
n; March
2025 City
Council
Staff
Report ;
Palo Alto
Municipal
Code
18.14.060
1 1 2
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 66
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
Geng Road site; the City funds the additional spaces at
approximately $266,162 annually. The Geng Road site
serves an estimated 25 to 30 households each year.
3. Group Homes in All Residential Zones (Social Housing
and Community Infrastructure): Palo Alto has amended
its zoning code to allow group homes in all residential
zones citywide. Group homes represent an important
form of social housing. Group homes offer a cost-
effective housing model where shared common areas,
communal kitchens, and reduced per occupant space
requirements meaningfully lower per-bed construction
and development costs relative to conventional housing
units. Eliminating parking minimums and reducing the
land area required per occupant further compresses
costs. By permitting group homes throughout all
residential zones, the City ensures this lower-cost model
is available across all neighborhoods, expanding access
to affordable housing for seniors, individuals with
disabilities, and those in recovery without relying on
conventional development economics.
The City’s Safe Parking Program qualifies for
Enhancement Factor 4 by providing a direct, community-
driven solution that helps low-income households bridge
the gap between housing instability and permanent
housing. The City’s Safe Parking Program is locally
initiated and was not developed in response to a
particular State mandate.
3E
Measures that reduce
costs for
transportation-related
infrastructure or
programs that
encourage active
modes of
transportation or other
alternatives to
The City of Palo Alto's 2026 Bicycle and Pedestrian
Transportation Plan (BPTP), currently in its final adoption
phase, is a comprehensive active transportation policy
that directly supports the City's housing goals by
reducing transportation infrastructure costs and
providing viable non-automobile alternatives for
residents of new and existing housing.
The 2026 BPTP explicitly incorporates land use changes
from Palo Alto's 2023–2031 Housing Element into its
demand analysis, planning bicycle and pedestrian
and
Proposed
Transportation
Program Details;
Draft Bicycle
and Pedestrian
Transportation
Plan;
Sustainability
and Climate
Action Plan;
Municipal
Code
18.52.045
Palo Alto
Municipal
Code
18.52.40;
Final Draft
of Bicycle
1
The policy
represents
one element
of a unified,
multi-faceted
strategy to
promote
multiple
planning
2 3
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 67
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
policies include, but are
not limited to, publicly
funded programs to
expand sidewalks or
protect bike/micro-
mobility lanes, creation
of on-street parking for
bikes, transit-related
improvements, or
establishment of
carshare programs.
corridors. For example, the Plan identifies the San
Antonio Road corridor—where the City is planning
thousands of new housing units—as a priority area,
calling for separated bikeways and sidewalk widening to
serve future residents. Similarly, near-term projects
include improvements to the University Avenue/Palo
Alto Transit Center intersection specifically to enhance
bicycle and pedestrian access to transit for new and
existing downtown residents.
A total of 25 bicycle projects (covering approximately 19
miles of the recommend bicycle network) and 24
intersection and crossing projects have been identified
to initiate in the near-term (within 10 years). This
includes separated bike lanes, bicycle boulevards,
expanded on-street bike parking, enhanced crossings,
and sidewalk & crossing improvements. These
investments reduce future residents' dependence on
automobiles, lowering household transportation costs
and reducing the need for costly automobile
infrastructure such as parking structures. By making
walking, cycling, and transit connections safe and
comfortable, the 2026 BPTP enables the City to support
higher-density housing without proportional increases in
automobile traffic or parking demand.
The City also engages community members in the
expansion of bicycle infrastructure through a public
facing request system. Residents and businesses submit
bicycle parking requests via the City's 311 program,
directing installations to areas of demonstrated need.
This approach increases on-street bicycle parking in
commercial and residential areas citywide, improving
active transportation infrastructure while supporting the
City's sustainability and climate action goals
Additionally, Palo Alto requires a 1:1 ratio of bike parking
spaces to unit for residential developments of two or
more units and allows existing parking facilities to
replace up to 10% of automobile parking spaces with
bike parking under certain circumstances. The City also
partners with transit providers and others in the Palo
Alto Transportation Management Association (PATMA)
PATMA (see
attached
electronic
document)
Transportat
ion Plan;
2022
Sustainabili
ty and
Climate
Action Plan
such as
efficient land
use, access to
public
transportatio
n, housing
affordable to
Lower-Income
Households,
climate
change
solutions,
and/or
hazard
mitigation.
Item 3
Attachment A - Draft Application
Materials
Packet Pg. 68
Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
among those with financial need. PATMA offers free
transit passes, pays solo car commuters to switch to
more sustainable forms of transit and is currently
piloting a program that gives free bikes/scooters to
commuters who switch from solo car commutes to more
sustainable forms of transportation. As of December
2024, the transit pass program served 300 commuters.
These policies achieve Enhancement Factor 1 as key
components of larger City efforts to promote compact,
walkable, sustainable and transit-oriented communities.
Together with the policies and programs in the City’s
Sustainability and Climate Action Plan, these policies aim
to make smart, sustainable transportation choices easy,
4E
A comprehensive
program that complies
with the Surplus Land
Act (Gov. Code, § 54220
et seq.) and that makes
publicly owned land
available for affordable
housing, or for
multifamily housing
projects with the
highest feasible
percentage of units
affordable to Lower
Income Households. A
qualifying program may
utilize mechanisms such
as land donations, land
sales with significant
write-downs, or below-
market land leases.
The City has a comprehensive program that complies
with the Surplus Land Act (SLA) and makes publicly
owned land available for affordable housing
development. The City owns several surface parking lots
(mostly in the downtown area) that can be redeveloped
to replace and add parking while creating new housing
opportunities, including affordable housing. Housing
Element Program 1.4 commits the City to redeveloping
these parking lots to provide approximately 290 units of
affordable or workforce housing, using a phased
approach.
The first phase of this work began with a Request for
Interest in 2023 and result in the City entering into an
exclusive negotiating agreement with Alta Housing to
develop affordable housing on City owned parking Lot T
in the downtown area in June 2025. The Council also
passed a resolution declaring Lot T Exempt Surplus Land
in June 2025. Under Government Code Section
54221(f)(1), an Exempt Surplus designation is itself a
Surplus Land Act compliance pathway when, as here, the
use of the land is restricted to affordable housing
development. By designating Lot T as Exempt Surplus for
the express purpose of developing deed-restricted
affordable units with Alta Housing, the City satisfied its
SLA obligations while ensuring the land remains
9 in
Certified
Housing
Element for
Program
details;
Resolution
No. 10238;
June 2025
Staff
Report ;
October
2025 staff
report
2
Rezoning and
other policies
that support
intensification
of residential
development
in Location
Efficient
Communities.
1 3
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
feedback to Alta on project design options in October
2025 during a public Study Session and Alta submitted a
planning application for the project in January 2026. The
design is scheduled for review by the Architectural
Review Board in May 2026. The City expects to entitle
approximately 72 affordable units on this site by August
2026.
Lot T is intended to serve as a “proof of concept” project
for similar future projects. The City plans to issue a
Request For Proposals for additional affordable housing
(up to 218 units) on one or more City-owned sites before
the end of 2026 to advance the next phase of this
comprehensive Housing Element program.
This program qualifies under Enhancement Factor 5 by
supporting high-density residential development in a
Location Efficient Community. Lot T, like several of the
other parking lots being considered for redevelopment,
is situated within one-half mile of the Palo Alto Caltrain
station, placing future residents within walking distance
of one of the Peninsula's most active commuter rail
stops and at the heart of a vibrant downtown that
integrates housing, employment, retail, and
neighborhood services. The surrounding area also offers
convenient pedestrian and bicycle access to parks,
schools, and cultural destinations. Palo Alto has invested
significantly in active transportation infrastructure —
including an extensive network of bike lanes, off-street
paths, and pedestrian improvements — making it one of
4I
Development and
regular (at least
biennial) use of a
housing subsidy pool,
local or regional trust
fund, or other similar
funding source
sufficient to facilitate
and support the
The City periodically issues Notices of Funding
Availability (NOFAs) to deploy the funds in the Affordable
Housing Fund. The most recent NOFA was issued in fall
2024 and resulted in a $5M award to the Charities
Housing Project (approx. 130 affordable units) in January
2025. Budgets and fund balances were updated to
reflect this award in November 2025. As of December
2025, the project was entitled and as of April 2026 the
project had broken ground and was under construction.
Funding
Availability,
Action Minutes
Notice of
Funding
Availability,
January 21,
2025 Actio
n Minutes,
November
3,
2025 Actio
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
affordable to Lower-
Income Households.
Prioritization of local
general funds for
affordable housing. This
point shall not be
awarded if the
applicant earns two
points pursuant to
Category (4)(G).
Palo Alto prioritizes general funds and similar funds to
advance affordable housing solutions. In FY 2025, the
City committed $4,944,710 in General Funds and Capital
Improvement Funds to support the Homekey Project, an
innovative interim housing project that is expected to
open in 2026. The Capital Improvement Fund is
equivalent to the General Fund Operating Budget,
however, it is focused on capital investments, in
particular general capital investments in Palo Alto that
are not funded through enterprise or internal service
fund activities.
Homekey Palo Alto will be operated by LifeMoves who
will provide intensive, customized case management for
clients including counseling, employment and housing
search services with the goal of paving a dignified path to
self-sufficiency. The shelter is expected to serve over 200
individuals annually. Such interim housing solutions
often provide critical support and stability to unhoused
individuals and households as they search for permanent
affordable housing solutions.
Palo Alto and LifeMoves are proud to have received a
$26.6M award from the State to support the delivery of
132-133 in
the FY 2025
Budget
Book for
details
1 1
4K
Providing operating
subsidies for permanent
Supportive Housing.
Palo Alto consistently provides operating subsidies for
permanent affordable housing and related support
services through its local Community Development and
Block Grant (CDBG) Program. This commitment is
reflected in the CDBG Program’s Annual Action Plans.
Due to CDBG program requirements, the City is
restricted to allocating no more than 15% of its total
annual allocation to these types of services. In FY 25, the
City allocated $11,575 to Alta Housing for SRO resident
support services for 131 residents, $28,247 to LifeMoves
for case management at the Opportunity Center for 32
homeless or very low-income individuals, and $14,075 to
the Silicon Valley Independent Living Center for case
management for 21 very low income residents with
34-36 in FY
25 Annual
Action Plan
for project
summaries;
See pages
24-26 in FY
24 Annual
Action Plan
for project
summaries
See pages
132-133 in
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
Housing for SRO Resident Supportive Services for 131
residents, $23,636 to LifeMoves for case management
for 350 homeless or very low-income individuals at the
Opportunity Center and $16,500 to Silicon Valley
Independent Living Center for case management services
for 115 individuals with disabilities. Palo Alto made
similar allocation commitments to these organization in
FY 23 and FY 22.
The City has also committed to provide $7,000,000 over
7 years in operating cost to support the Homekey
project, an innovative interim housing project that is
expected to serve over 200 individuals annually. This
funding commitment will begin once the shelter opens,
likely later this year. Operational funding is expected to
support the provision of on-site case management,
physical and behavioral healthcare, employment
support, educational development, legal services, pet
care and connections to permanent housing
opportunities. This operational funding support is in
addition to the $4,944,710 in General Funds and Capital
Improvement Funds the City has also committed to the
Book for
operating
cost details
4M
Other policies not
described in Categories
(4)(A)-(L) of this section
that quantifiably
promote, develop, or
leverage financial
resources for housing
affordable to Lower-
Income Households.
The City has regularly allocated local Community
Development Block Grant (CDBG) funds to rehabilitate
affordable housing over the years; therefore leveraging
financial resources for housing affordable to lower-
income households. In FY 22, FY 23 and FY 24, the City
allocated $65,340, $73,135 and $73,585 respectively to
Rebuilding Together Peninsula to preserve affordable
housing by transforming homes through critical repairs
and accessibility modifications, at no cost to the service
recipient. This funding provides support to
approximately 5 households each year. The majority of
the low-income homeowners served are elderly/seniors
and/or people with disabilities, who are physically and
financially unable to maintain safe living conditions for
themselves and their families.
In 2025, the City allocated $404,800 in CDBG funds to
rehabilitate 10 rental housing units at Alma Gardens, an
29 in FY 24
Annual
Action
Plan; See
page 31 in
FY 23
Annual
Action
Plan; See
page 33 in
FY 22
Annual
Action Plan
1 4
Policies that
go beyond
state law
requirements
in reducing
displacement
of Lower-
Income
Households
and
conserving
existing
housing stock
that is
affordable to
Lower-Income
1 2
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Category Number &
Policy Description or
Proposed
Type (e.g.,
resolution,
Links to
Documents
Category
Number &
Points Points
low-income households. The rehabilitation efforts
funded focused on addressing existing health and safety
concerns.
This category qualifies for Enhancement Factor 4 in two
ways. First, by allowing lower-income households to
repair and remain in their homes within the City,
therefore reducing the risk of displacement. Second, by
rehabilitating affordable units to ensure they remain
available housing resources for low-income households
that might otherwise be displaced. The decision to
allocate CDBG funds to these types of projects are city-
driven. The City is not required by state law to spend
Totals 32 9 41
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Appendix 5: City of Palo Alto Homeless Encampment Response
Staff Note: HCD has advised staff that the 350 character limit does not apply.
The Program requires applicants to confirm that its treatment of encampments on public property complies
with and will continue to comply with the constitutional rights of persons experiencing homelessness. An
application must include a one-page summary demonstrating how the applicant has enacted best practices
in their jurisdiction related to the treatment of unhoused individuals camping on public property,
consistent with the United States Interagency Council on Homelessness’ “7 Principles for Addressing
Encampments (June 17, 2022). The following template and certification are included to help jurisdictions
meet this threshold.
• Principle 1: Establish a Cross-Agency, Multi-Sector Response to Encampments – Describe how
system partners (name partners) work together to prioritize health and safety both for
residents and unsheltered individuals. (350 characters max)
Palo Alto and its partners, including Santa Clara County Office of Supportive Housing (Continuum of
Care, contractual for safe parking and interim shelter operations), LifeMoves (contractual,
outreach/case management), and other service providers, are committed to prioritizing the health and
safety of both residents and unsheltered individuals. Palo Alto’s homeless population is largely
unsheltered, living in vehicles. Encampments are unusual. Per the 2025 Point in Time (PIT) Count, there
were 399 unsheltered and 19 sheltered in Palo Alto, with 73 percent of the unsheltered living in
vehicles. As a result, the City’s homelessness support efforts focus on prevention and the creation of
pathways to permanent housing. The City of Palo Alto’s homelessness support staff work in
partnership with the County’s Office of Supportive Housing to try to make homelessness rare, brief,
and non-recurring, as described in Palo Alto’s recent gap analysis of housing and services for the
unhoused.
The City’s commitment to this issue is longstanding. On August 9, 2021, the City Council adopted a
resolution endorsing the 2020-2025 Community Plan to End Homelessness. The 2020-2025 Santa Clara
County Community Plan to End Homelessness, was jointly developed by representatives of community-
based service organizations, local government, philanthropy, business, healthcare, and people with
lived experience.
The 2020–2025 Community Plan to End Homelessness serves as the roadmap for ending homelessness
across Santa Clara County, including in Palo Alto, and is organized around three core strategies:
o Strategy 1: Address the root causes of homelessness through system and policy change
o Strategy 2: Expand homelessness prevention and housing programs to meet the need
o Strategy 3: Improve quality of life for unsheltered individuals and create healthy neighborhoods
for all.
The City works continuously with its partners to address homelessness through these
strategies. City staff meets monthly with the County Office of Supportive Housing, bimonthly
with an Inter-City Unhoused Response Collaborative, and convenes a bimonthly homeless
service providers group including Continuum of Care (CoC) representation. The City also
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funds safe parking through a revenue agreement with the County, and holds grant
agreements with Move Mountain View ) Karat School.Project, Peninsula Healthcare
Connection, and other providers serving unhoused Palo Altans. Additionally, the City funds a
partnership for a County mental health clinician through the Psychiatric Emergency
Response Team (PERT) to respond with City police officers to acute mental health calls to
divert people to services instead of involuntary holds, when appropriate.
When the City has encountered people sleeping on public property, it has almost always
been limited to a single individual or household and the City has worked quickly with its
established non-profit service partners to provide the necessary support and services to
these unsheltered households or individuals. In such cases, the City of Palo Alto coordinates
its encampment response across multiple departments and regional partners. Outreach
through contracted provider LifeMoves is activated prior to any abatement action. The City's
Assistant to the City Manager for Housing and Services for the Unhoused leads any
additional coordination needed, working with Police, Public Works, and Human Services
staff. This structure ensures that health, safety, and service needs of unsheltered individuals
are addressed through coordinated, multi-sector response rather than enforcement alone.
• Principle 2: Engage Encampment Residents to Develop Solutions – Describe street outreach
efforts to engage with encampment residents to find alternative shelter, housing, and service
options using the housing first approach before an existing encampment is closed. (350
characters max)
The County, City of Palo Alto, and the local CoC coordinate efforts with other public agencies,
nonprofits, grassroots community organizations, and community stakeholders to connect unsheltered
households, including those living in encampments, to interim and permanent housing. However, the
vast majority of unsheltered Palo Altans (73% in the 2025 PIT count) are living in vehicles on public
streets around the City, not in situations that meet the Department of Housing and Community
Development’s (HCD) definition of encampment. According to HCD, an encampment is any location
where multiple individuals experiencing unsheltered homelessness have established a place of
residence, and where the ongoing presence and conditions of the site result in sustained or significant
impacts to health, safety, public access, or infrastructure.
On occasion, a small number of people are sheltering in tents, but these are often solo tents and very
infrequently grouped in pairs. In practice, outreach is led by LifeMoves staff under contract with the
City, using a trauma-informed, Housing First approach to proactively and regularly engage unsheltered
individuals, assess their needs, and connect them to shelter, services, and housing pathways. Any
future encampment closure would be preceded by sustained outreach engagement to ensure residents
have been offered meaningful alternatives before abatement occurs. This effort and partnership are
directly aligned with the Community Plan to End Homelessness to decrease the number of individuals
living unsheltered in the region, through a coordinated effort to assess unsheltered individuals to
determine their housing intervention, provide the offering of interim housing, and connecting people to
pathways to permanent housing.
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Santa Clara County Office of Supportive Housing has protocols in place to ensure providers
meaningfully incorporate people with lived experience into the work. This approach means that even
with the development of the new Community Plan to End Homelessness, the County has worked with
cities, including Palo Alto, to ensure people with lived experience are on the Steering Committee and
part of focus groups shaping the Plan, as well as employed by service providers operating within the
CoC. In terms of outcomes associated with outreach and other related efforts, please see this report
which includes relevant data:
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=11044&meetingTemplateT
ype=2&compiledMeetingDocumentId=19053
• Principle 3: Conduct Comprehensive and Coordinated Outreach – Describe multidisciplinary connection
strategies and linkages to resources and permanent housing solutions that is customized to individual
needs. If applicable, describe how the jurisdiction uses the coordinated entry system to connect
individuals to resources and permanent housing. (350 characters max)
The City, our CoC, and other partners use a multidisciplinary approach to outreach to and connect
individuals and families experiencing homelessness to resources and housing solutions. They use the
Coordinated Entry system for referrals as well as data entry and reporting, focusing on housing problem
solving to help connect people to resources and stable housing.
Palo Alto uses a multidisciplinary, trauma-informed approach to connect unsheltered individuals and
families to resources and permanent housing solutions tailored to individual needs. Key access points
include outreach efforts by LifeMoves, Peninsula Healthcare Clinic , Karat School Project, and Move
Mountain View , with both mobile/street outreach and at known locations where individuals can engage
with services and begin the referral process. Outreach and engagement are grounded in trauma-informed
care and motivational interviewing, with an emphasis on treating each person with dignity and respect,
building trust over time, and supporting client choice and self-determination.
Through this approach, providers assess each household’s needs and connect individuals to a range of
services, including shelter, health care, food, hygiene services, benefits enrollment, case management, and
housing problem-solving. The City and its partners also coordinate across multiple systems to address
barriers to stability, including connections to Stanford University Medical Center for health-related needs,
Social Security for income and benefits, and Second Harvest for food assistance, as needed.
Palo Alto and its partners use Santa Clara County’s Coordinated Entry System as the primary pathway for
assessment, referral, prioritization, and connection to interim and permanent housing opportunities.
Through coordinated outreach, referrals, and case conferencing, providers help individuals and families
access the services and housing resources most appropriate to their circumstances, with the goal of
achieving stable, long-term housing outcomes.
• Principle 4: Address Basic Needs and Provide Storage – Describe efforts to meet basic needs,
health, safety, and access to storage (timeframes) for people experiencing unsheltered
homelessness while creating clear pathways to permanent housing. (350 characters max)
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Through its contracted providers, Palo Alto uses a low-barrier, person-centered, and housing-focused
approach to meet the basic needs, health, safety, and property access needs of people experiencing
unsheltered homelessness while creating clear pathways to permanent housing. The City of Palo Alto
supports the County and the local Continuum of Care (CoC) in helping to meet the basic needs of
people experiencing homelessness, ensuring they meet the Santa Clara Countywide Quality Assurance
Standards for Homeless Housing & Service Programs (QAS)
The City funds a competitive grant program of over $900,000 per year for organizations that provide
human services, and current grantees provide basic needs services including counseling, shelter, food
assistance, case management, and community-based health services. The City also helps fund services
at the Opportunity Services Center, located in Palo Alto, which serves as a key access point for
showers, laundry, mail, case management, health services, and storage for personal belongings.
These investments reduce immediate health and safety risks, support stabilization, and create regular
opportunities for engagement and housing navigation.
The Opportunity Services Center and partner providers deliver coordinated, trauma-informed services
that connect individuals to shelter, benefits, medical care, food assistance, case management, housing
problem-solving, and permanent housing resources. This multidisciplinary approach supports
individualized service planning and creates clear linkages to Santa Clara County’s Coordinated Entry
System for assessment, prioritization, referral, and connection to interim and permanent housing
opportunities.
To support health, safety, and accessibility, unhoused individuals may store personal belongings in
lockers at the Opportunity Services Center. Lockers are available to clients on a low-barrier basis, and
clients are encouraged to participate in case management services as part of ongoing engagement
and stabilization. Recent locker improvements were supported through the City’s Emerging Needs
Grant. Clients are assisted in obtaining a lock, locker access may be renewed every six months, and
belongings may be retrieved during operating hours. Property is retained for 6 months to a year, and
lower-level lockers are available for clients with ADA-related needs. Flyers and posted notices are used
to communicate service access information and provide notice when cleanings occur.
Overall, Palo Alto’s approach aligns immediate basic needs support with dignified, trauma-informed
engagement and coordinated pathways to permanent housing.
• Principle 5: Ensure Access to Shelter or Housing Options – Describe how low barrier resources to
housing and supportive services are communicated to encampment residents. Include how strategies
involve alternative measures to criminalization, focusing on service engagement and harm reduction.
(350 characters max)
Unhoused residents in Palo Alto have access to a variety of resources, including an overnight warming
location; safe parking program, Opportunity Center support services and Homekey Palo Alto at 1237
San Antonio Road, an interim shelter for single adults and families. These local options are
complemented by the broader Santa Clara County shelter network, operated in partnership with the
County Office of Supportive Housing and accessible through the Here4You Hotline at (408) 385-2400.
Local shelters, interim housing, and/or permanent affordable and/or supportive housing options
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include those in the table below, as well as comprehensive lists available in the City’s Housing
Element. See Tables 2-21, 2-32, and 2-33, for lists of 12 affordable housing with senior units in Palo
Alto and over 12 emergency shelters and 13 transitional housing facilities in Santa Clara County.
Name Address
Hotel de Zink Emergency
Shelter
(recently sunset
in coordination
with 2026
Homekey
opening)
(rotates
monthly at
congregation-
based sites
throughout
Palo Alto)
different times
funded by
Santa Clara
County, City of
Palo Alto, and
private
funders)
Home
Collaborative
weather (rotates
throughout
Alto, private
funders
Alto (new in
2026)
Antonio Road,
Palo Alto
and Families Homekey
grant, Santa
Clara County,
City of Palo
Alto, Private
Center housing Palo Alto extremely low
income
residents
Clara County,
City of Palo
Alto, grants,
loans, and
private
Housing housing Palo Alto income families County, City of
Palo Alto,
Community
Working
Group,
Enterprise
Community
Investment, JP
Morgan
Chase, Federal
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Bank, Housing
Trust Silicon
Valley,
Opportunity
Fund, Sobrato
Apartments housing Alma St, Palo
Alto
income
residents
County, City of
Palo Alto, tax
credits, Santa
Clara County
Housing Trust,
Sobrato
Foundation,
private
Multifamily
Project (pre-
construction,
housing and
Rapid rehousing
Camino Real,
Palo Alto
income
residents and
families
County, City of
Palo Alto,
various other
Place housing Charleston
Road, Palo
intellectual or
developmental
County, City of
Palo Alto, tax
Workforce
Housing
housing Avenue, Palo
Alto
classified staff
from Santa
Clara County
and southern
San Mateo
County schools
County, Meta,
City of Palo
Alto, San
Francisco
Housing
Accelerator
Fund, Century
Housing Corp,
School
Districts of
Palo Alto, Los
Altos,
Mountain
View and
Foothill
DeAnza
Community
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Wilton Court Affordable
housing Camino Real,
Palo Alto
intellectual or
developmental
County, City of
Palo Alto, tax
housing Camino Real,
Palo Alto
moderate
income
of Palo Alto
Palo Alto communicates low-barrier housing and supportive service resources to unhoused neighbors
through coordinated, field-based outreach, publicly available resource information, flyers, and direct
referrals to community-based providers. The City maintains a public resource page
at PaloAlto.gov/unhoused and connects individuals to hotline resources for mental health crisis
response, domestic violence services, shelter referral, and food assistance. In addition, the City’s
homeless outreach team maintains a consistent presence in public spaces and areas where unsheltered
residents are present, allowing for repeated engagement, trust-building, and direct communication
about available services and housing pathways.
The City’s outreach and communication strategy is designed to support low-barrier access to shelter
and supportive services. Staff and partner providers share information through in-person engagement,
printed materials, and referrals to trusted service providers. Where available, referrals prioritize low-
barrier options that may accommodate partners, pets, and personal belongings. Residents are also
connected to hygiene services, food assistance, health care, case management, housing problem-
solving, and Santa Clara County’s Coordinated Entry System for assessment, referral, and connection to
interim and permanent housing opportunities.
Palo Alto’s approach emphasizes alternative measures to criminalization by prioritizing trauma-
informed outreach, voluntary service engagement, harm reduction, and connection to care over
punitive responses. Outreach efforts focus on reducing immediate risks to health and safety, preserving
dignity and self-determination, and creating practical, accessible pathways to shelter, supportive
services, and permanent housing. This strategy helps ensure that encampment residents receive clear
and repeated information about available resources and are offered meaningful opportunities to
engage in services without unnecessary barriers.
• Principle 6: Develop Pathways to Permanent Housing and Supports – Describe Housing First
strategies emphasizing low barriers, a harm-reduction model, and services to support people
obtaining permanent housing more efficiently. Identify efforts to align federal, state, and local
funding/programs to provide clear pathways to permanent housing. (350 characters max)
Palo Alto’s homelessness response is grounded in a Housing First, low-barrier, and harm-reduction
framework that prioritizes rapid connection to permanent housing with the fewest possible
preconditions. Consistent with countywide standards, programs work to reduce barriers related to
sobriety, income, credit, rental history, prior justice involvement, behavioral health conditions, and
participation in services. Participation in supportive services is encouraged but is not generally required
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as a condition of housing, and providers use ongoing engagement strategies to help people move from
crisis to housing as quickly and safely as possible.
The City aligns local, county, state, and nonprofit resources to create clearer pathways to permanent
housing. At the local level, Palo Alto supports outreach, supportive services, and interim housing
resources that connect people to Santa Clara County’s coordinated system of care. At the county level,
coordinated entry, rapid rehousing, permanent supportive housing, homelessness prevention, and
other housing interventions help ensure that individuals can move from outreach and crisis response
into longer-term housing opportunities. At the state and regional level, capital and operating
investments expand the housing inventory and service capacity needed to make Housing First
pathways functional.
A strong example of this alignment is Homekey Palo Alto at 1237 San Antonio Road. This project is
built on City land and funded by public, nonprofit and private partners. The City has also committed to
providing $1 million in operating cost support for seven years, starting this year. The project
demonstrates how multiple funding streams can be braided to expand low-barrier housing options and
improve access to services, stabilization, and housing navigation.
Measure A further strengthens these pathways by financing the development and preservation of
affordable and supportive housing across Santa Clara County. This countywide housing production is a
critical complement to local outreach, interim housing, safe parking, and service programs because it
expands the permanent housing inventory needed for successful exits from homelessness. In this way,
local engagement strategies and interim interventions are linked to a broader pipeline of permanent
housing opportunities supported by county and state investments.
There are demonstrable outcomes associated with this approach. Countywide data show substantial
housing placements under the Community Plan to End Homelessness, including strong rates of exit
from rapid rehousing and emergency shelter to permanent housing destinations. These outcomes
indicate that Housing First-aligned programs, when paired with coordinated funding and systemwide
performance management, can produce measurable progress toward permanent housing. At the same
time, ongoing demand for services and limited affordable housing supply underscore the need for
continued investment to reduce time-to-housing and expand permanent housing opportunities.
• Principle 7: Create a Plan for What Will Happen to Encampment Sites After Closure – Describe plans for
former encampment spaces (long-term solutions to prevent encampments from reoccurring). Include
efforts to emphasize safety, accessibility, and inclusivity that improve infrastructure. Example:
Communities can include curb cuts to increase mobility access and enhanced lighting to encourage
safety. (350 characters max)
Although the City of Palo Alto does not currently have encampments as defined by HCD, the City is
prepared to respond to any encampment situation in a manner that prioritizes health, safety, and
dignified transition.
In the event of an encampment closure, the City would conduct a post-abatement site assessment to
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identify appropriate improvements and prevent re-establishment. Depending on the location, this may
include coordinated conversations between departments regarding recommended site safety
improvements, restored landscaping and regular maintenance, and ensuring proactive outreach
directing community members to available public services and resources. The City would coordinate
across Public Works, Parks, and community service providers to monitor former sites and ensure
continued public access and usability.
In general, the City strives to engage with neighbors to activate, share, and enjoy public spaces in a safe
and inclusive manner that serves all community members.
The City's investment in permanent affordable housing, interim shelter, and preventive services —
including the Homekey Palo Alto facility — reflects a long-term strategy to reduce unsheltered
homelessness and minimize the conditions that give rise to encampments in the first place.
Certification and Authorization:
Signature of Authorized Representative Date
City manager to sign prior to application submittal.
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Appendix 7: Additional Information and Supporting Documentation
Please see following pages for supporting documentation.
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2024 Annual Report
Three-Year Strategic Plan (FY 2026 - FY 2028)
2024 Commute Survey
Submitted to the Palo Alto City Council and Finance Committee
March 4, 2025
Prepared by:
Palo Alto Transportation Management Association
855 El Camino Real #13A-200, Palo Alto, CA 94301
www.paloaltotma.org
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2024 Annual Report
January 1, 2024 – December 31, 2024
Submitted to the Palo Alto City Council
Prepared by:
Palo Alto Transportation Management Association
855 El Camino Real #13A-200, Palo Alto, CA 94301
www.paloaltotma.org
March 2025
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Table of Contents
Executive Summary .....................................................................................................................1
Introduction ................................................................................................................................2
About PATMA .............................................................................................................................2
PATMA’s Top Five Accomplishments in 2024 ..............................................................................3
PATMA Programs ........................................................................................................................5
Benefits of PATMA Programs ....................................................................................................10
Program Results ........................................................................................................................11
Testimonials ..............................................................................................................................14
Budget ......................................................................................................................................15
Conclusion ................................................................................................................................18
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Palo Alto Transportation Management Association
2024 Annual Report
Executive Summary
With leadership and financial support from the City of Palo Alto, as well as collaborative
partnerships with regional transit agencies, local community -based organizations, and
grantmaking organizations, in 2024, the Palo Alto Transportation Management Association
(PATMA) delivered mode shift results efficiently and cost-effectively.
PATMA’s sustainable transportation programs for workers – free train and bus passes, $5/day
Bike Love bicycle commute incentive rewards, free refurbished bicycles, after-hour Lyft rides,
and a new e-bike e-scooter pilot – in 2024, resulted in a reduction in demand for 312 parking
spaces around town, 1,542,441 fewer vehicle miles traveled, and 603 fewer tons of
greenhouse gas emissions. With these accomplishments, PATMA supported three of the 2024
Palo Alto City Council’s four priorities: economic development, climate change, and community
health.
Highlights of PATMA’s work in 2024 included:
• Increased funding
o Stability - City of Palo Alto restored PATMA’s budget which allowed expansion
beyond University Ave Downtown and California Ave
o Grant awards – PATMA won funding from VTA’s Transit Oriented Communities
program, City of Palo Alto Utilities, Palo Alto Community Foundation, and the
Starbucks Neighborhood Grant program
o Fair market value of transit passes – Securing free Caltrain GoPasses (worth
$4,200/year each) and reduced cost $169/year VTA passes (worth $1,080/year
each) allowed PATMA to help more workers at a lower cost/user
• Expanded geographic reach
o Performed outreach at the Stanford Mall, along El Camino Real, at Midtown, and
in South Palo Alto
o In these areas, PATMA offered sustainable transportation programs, conducted
the annual commute survey, and presented an e-bike and e-scooter pilot
program
• Small business support
o Ahead of Caltrans’ El Camino Real repaving project where bike lanes will be
replacing 220 on-street parking spaces, PATMA offered train and bus passes and
refurbished bikes to workers who park on El Camino
• Leveraged partnerships
• A dramatic reduction in cost/user/month from $77 in Dec 2023 to $51 in Dec 2024
These developments lay a strong foundation for PATMA’s future mode shift work .
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Introduction
The Palo Alto TMA is a non -profit working to reduce single-occupancy vehicle (SOV) trips, traffic
congestion, demand for parking and greenhouse gas emissions by delivering targeted
transportation solutions that serve Palo Alto’s diverse range of employers, employees, visitors,
and residents. Financial support for this work comes primarily from the City of Palo Alto’s
University Avenue and California Avenue parking fund, and, starting in 2024, from the City’s
General Fund. This funding allows PATMA to provide free transit passes, $5/day Bike Love
rewards, refurbished bicycles, and late-night Lyft rides chiefly to low wage service sector
workers in the commercial districts of Palo Alto.
About PATMA
Staff
PATMA is a non-profit, staffed by ALTRANS TMA Inc., a firm specializing in transportation
demand management (TDM). Staff providing on-going support for PATMA include:
● Justine Burt, Executive Director
● Sana Ahmed, Program Coordinator
● Stephen Blaylock, President, ALTRANS TMA Inc.
● Andrew Ridley, Chief Operating Officer, ALTRANS TMA Inc.
Board of Directors
In 2024, two long-serving board members (Philip Kamhi, the City’s Chief Transportation Official,
and Brad Ehikian) stepped down and one new member (Steven Lee) joined. The City’s seat on
the board will be filled by Interim Chief Transportation Official Lily Lim-Tsao until a permanent
replacement is identified. A representative from the tech sector helped diversify our board
whose members at the end of the year included:
● Cedric de la Beaujardiere, resident (Board Chair)
● Rob George, Philz Coffee (Treasurer and a founding board member)
● Shannon Rose McEntee, resident (Secretary)
● Lily Lim-Tsao, City of Palo Alto
● Sebastian Mafla, Sheraton
● Nathaniel Duncan, Patagonia
● Alejandra Mier, Coupa Café
● Steven Lee, Meta
The PATMA board meets monthly on the third Thursday at 9:00am and efficiently works
through one hour of agenda items. Nearly all board members regularly attend. The public is
encouraged to join these virtual meetings . Meeting details and zoom links can be found on our
Meetings page at https://www.paloaltotma.org/meetings-reports.
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New Mission and Core Values
In 2024, PATMA staff and Board members updated PATMA’s mission and core values to be
more aspirational and memorable. The new mission statement reads “Better commutes for
everyone.” PATMA’s core values describe how our non -profit improves life for the workers and
residents of Palo Alto:
• Traffic and parking – reduce traffic congestion and demand for parking
• Climate change – transition to a zero-emission transportation system
• Equity – fair outcomes, treatment and opportunities for all
• Local businesses – help local businesses attract and retain employees
• Health – encourage community health
Incorporating City of Palo Alto Priorities
While the original motivation for the Palo Alto City Council to create PATMA w as to alleviate
traffic congestion and reduce demand for parking downtown, each year, PATMA overlays the
City Council’s stated priorities to guide its work. In January 2024, the City Council announced its
priorities for the year:
1. Climate Change & Natural Environment - Protection & Adaptation
2. Community Health, Safety, Wellness & Belonging
3. Economic Development & Transition
4. Housing for Social & Economic Balance
PATMA’s work supports three of these priorities: climate change, community health, and
economic development. Regarding City Council’s priority of addressing climate change, PATMA
helps reduce greenhouse gases from on-road transportation sources which are 51.7% of Palo
Alto’s emissions, according to the City’s 2022 Greenhouse Gas Emissions inventory.
Supporting City of Palo Alto’s Sustainability/Climate Action Plan (S/CAP)
The City of Palo Alto set a goal to reduce greenhouse gas emissions 80% below 1990 levels by
2030 and to become carbon neutral by 2030. One S/CAP mobility goal relevant to PATMA
regarding reducing greenhouse gas emissions is “increasing the mode share for active
transportation (walking, biking) and transit from 19% to 40% of local work trips by 2030 .”
The S/CAP focuses on launching effective programs for emissions reductions with the highest
impact and lowest cost. PATMA’s programs help accomplish this goal as noted in the following
section.
PATMA’s Top Five Accomplishments
The following were highlights of PATMA’s work in 2024.
1. Rebuilt the transit pass program from a Covid-induced low of 28 people served in May
2020 to a high of 300 in December 2024, exceeding pre-pandemic numbers. Figure 1
shows the number of PATMA-granted transit passes in circulation among Palo Alto
workers over the past six years.
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Figure 1: Transit passes activated 2019 – 20241
2. Activated and distributed 197 Caltrain GoPasses from the Caltrain GoPass Donation
Program. Likewise, 67 VTA Smartpasses were distributed to low wage service sector
workers in 2024.
3. Received approval from transit agencies to continue distributing Caltrain GoPasses and
VTA Smartpasses in 2025 to low wage service sector workers to help grow transit
ridership.
4. Reduced 605 tons of greenhouse gas emissions
5. Started an e-bike and e-scooter pilot program with City of Palo Alto Utilities funding to
develop case studies that will inspire other low wage service sector workers to consider
active commutes.
These activities demonstrate the power of partnerships with local and regional organizations as
well as the trust PATMA has established with local business managers.
1 Note the drop of transit passes between Dec 2023 and Jan 2024. This is due to the fact that in
2023, PATMA started distribuing free annual Caltrain GoPasses instead of renewing and paying
for Caltrain passes each month. In December 2023, about 100 workers had moved to different
jobs outside of Palo Alto and did not renew their GoPasses for January 2024.
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Programs
With funding from the City’s University Avenue Parking Fund, California Avenue Parking Fund,
and General Fund, PATMA provides free Clipper Cards loaded with monthly or annual passes for
Caltrain, VTA buses, SamTrans buses , and Dumbarton Transbay buses. PATMA also offers $10
credits for after-hours Lyft rides of less than five miles, refurbished bicycles at no cost to the
recipient, and $5/day Bike Love rewards. During 2024, PATMA expanded outreach efforts to the
Stanford Mall, throughout the length of El Camino Real, at Midtown, and in South Palo Alto.
Service sector workers who receive transit passes work primarily in food service
establishments, retail, and accommodation. Light office workers who receive transit passes or
accrue Bike Love rewards include staff at Palo Alto’s banks, dental and medical offices, and
professional firms such as accounting and law offices.
Programs with income thresholds
Train and bus passes
Transit pass benefits are provided to employees earning less than $70,000 per year who work in
the commercial areas of Palo Alto and who do not already receive employer-supported TDM
benefits. Workers at the Stanford Research Park and Stanford University are ineligible for
PATMA’s programs as these organizations have their own TDM programs.
Pilot: E-bicycles and e-scooters
With funding from the City of Palo Alto Utilities Department, in 2024 PATMA ran a pilot
program to study e-bikes and e-scooters for active mobility commutes. Four pilot participants
making less than $70,000/year received either an e-bike and safety equipment, or a 12-month
e-scooter lease. The intent was to study how many times a week they used the e -bike or e-
scooter, how many device miles they traveled, and understand supports and barriers to device
use. The four participants in the 12-month pilot have realized the following benefits.
Figure 2: E-scooter and e-bike pilot case studies
Katrina uses an Unagi e-scooter to travel the
first mile to the Santa Clara Caltrain station,
folds it up and brings it onboard, then rides
the last mile to work. During the week she
often scooters to restaurants Downtown to
grab lunch. But the big time savings comes
when she leaves work. The e-scooter allows
her to catch the train and get home in time
to pick up her kids from school.
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Rickaya’s kids have scooters. Now that she
also has an e-scooter she can keep up with
them. After dropping them off at school, she
rides off to meet either the Caltrain or a VTA
bus. She folds up the Unagi e-scooter and
brings it on, then scooters the last half-mile to
work. Rickaya finds this a faster way to
commute from Santa Clara given rush hour
traffic or accidents on Highway 101 or 280.
Antonio works at Patagonia and lives in
Mountain View. Each morning, once he’s
ready to leave for work, he looks at the time
of the next Caltrain and the weather to
figure out if he wants to bike to Caltrain or
bike five miles to work. One handy feature
of his Lectric folding e-bike is that it does
not take up much space when folded, which
makes it easier to store safely inside at
home and at work. The benefits of the e-
bike to Antonio are getting exercise and
fresh air, relaxing on Caltrain, saving money
on gas, and helping the environment.
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Dorothee teaches cooking classes at Taste
Buds Kitchen in Midtown. She loves
commuting to work from Menlo Park on her
Lectric e-bike among the beautiful, tree-lined
streets of Palo Alto. The fresh air and exercise
energize her on the way to work.
Refurbished bicycles
In 2024, PATMA continued working with local non-profit Bike Exchange for a pilot program to
provide seven refurbished bicycles and safety gear to essential workers. This pilot is open to
workers making less than $70,000/year. Figure 3 shows several Palo Alto-based essential
workers receiving their refurbished bicycles.
Figure 3: Essential workers taking delivery of their “new” refurbished bikes
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Lyft after-hours rides
The Lyft after-hours program provides rides home to workers commuting less than five miles
after transit stops running.
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PATMA programs without an income threshold
Bike Love rewards
The Bike Love smartphone app provides daily incentives for active mode first-mile commute
trips to transit and active mode commutes between home and work, of $5/day up to $599 per
year per commuter. Automated travel mode detection identifies eligible bike, e-bike, e-scooter,
and e-skateboard trips. Eligibility is determined by trips that stop or start within geofences
around 30 Caltrain stations and five commercial areas (Downtown, California Ave., Stanford
Mall, El Camino Real, and Midtown). Incentive dollars are instantly redeemable at local
merchants via reloadable Apple/Google Wallet Virtual Visa cards.
Figure 4 shows the current geofences that mark commute destinations that earn workers
rewards. This map includes all Caltrain stations, for workers who use a bike or e -scooter for
first/last mile, as well as expanded commercial areas.
Figure 4: Bike Love Geofence Boundaries
In 2024, 35% of the transaction values of redeemed rewards happened in Palo Alto, in support
of the City Council’s 2024 priority for economic development. The ability of Bike Love users to
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redeem incentives at Palo Alto businesses helps keep dollars in the local economy. Figure 5
provides detail about where Bike Love users spend their reward funds.
Figure 5: Where Bike Love Rewards Were Spent in 2024
All
Palo
Alto
Mountain
View
Redwood
City
San
Francisco
San
Carlos
Sunny-
vale
Menlo
Park
Amazon
or online
Other
cities
Transactions
value ($) 17,503 4,944 596 195 1344 110 231 2,570 3,586 3,927
Number of
transactions 877 308 20 12 55 22 8 114 172 166
Source: Motion
This information is gathered from merchant identification numbers where rewards are
redeemed.
For a quick overview video explaining the app, please visit Bike Love in 80 seconds (video).
Benefits of PATMA Programs
While PATMA programs save service workers money on their commutes, many other benefits
of these programs accrue to local businesses, workers, City government, and Palo Alto
residents.
Businesses
For business owners and managers, PATMA participation gives them a competitive advantage
over similar businesses in nearby cities. Being able to provide transit passes to their employees
helps shops, restaurants, and hotels attract and retain workers in competitive industries with
high rates of staff turnover.
Workers
Workers who stop driving not only save money on variable vehicle costs such as gasoline,
maintenance, and repairs, they also escape the stress of having to drive in traffic congestion.
The workers who commute by active modes enjoy the benefits of exercise that allow them to
arrive at work energized and refreshed.
City of Palo Alto
Municipal governments impact the wellbeing of residents and workers within the city’s
boundaries, and PATMA’s programs on the City’s behalf reduce traffic congestion, free up
parking spaces in commercial areas, and enhance the quality of life for residents by reducing
the number of cars parked in neighborhoods.
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Program Results
Results of the TMA’s program management, outreach, and program operation labor in Figures 6
– 12 depict the number of transit passes distributed, the cost per freed up parking space
(cost/user), vehicle miles traveled avoided, and greenhouse gases reduced.
Among all businesses served, Figure 6 gives a breakdown by business with the number of their
employees in descending order who had an active train or bus pass from PATMA in December
2024.
Figure 6: Number of Transit Passes Distributed by Employer in December 2024
Employer
Transit
Pass
Count
Sheraton/Westin 33
Nobu Hotel 16
Ettan 12
Whole Foods 10
Patagonia 9
Neiman Marcus 8
Walgreens 7
Coupa Cafe 7
Apple 7
Watercourse Way 6
Rangoon Ruby 6
Philz Coffee 6
Macy's 6
Crepevine 6
West Elm 5
The Palo Alto Inn 5
SkinSpirit 5
The Melt 4
Sephora 4
Peloton 4
Lytton Gardens
(Front Porch) 4
Christine Hansen
DDS 4
VIP Vein Treatment
Clinic 3
True Foods Kitchen 3
Employer
Transit
Pass
Count
San Agus 3
Oren's Hummus 3
Lima Ruby Peruvian
Restaurant 3
Hobee's 3
Glass Slipper Inn 3
Buca di Beppo 3
Avenidas 3
Yayoi 2
Wells Fargo 2
Webster House 2
Vizavoo Salon 2
Starbucks 2
Spring Spa 2
School of Rock 2
Restoration
Hardware (RH) 2
Palo Alto
Orthodontics 2
Palo Alto Oral and
Maxillofacial surgery 2
Palo Alto Bicycles 2
Mollie Stone’s
Market 2
McDonald’s 2
L&P Aesthetics 2
Kowa Ramen 2
Kindercare Day Care
Center 2
Equinox 2
Curry Up Now 2
Employer
Transit
Pass
Count
Creamery 2
Coach 2
City of Palo Alto
(interns) 2
Cardinal Hotel 2
Bright Horizons 2
Blue Bottle 2
Bloomingdales 2
Arya Steakhouse 2
Zola + Zola Bar 1
Zareen's 1
Xfinity 1
Wu Orthodontics 1
Williams Sonoma 1
Wetzel Pretzel 1
Victra 1
Trader Joes 1
The Real Real 1
TAVERNA 1
Tamarine 1
Tacolicious 1
Summit Bicycles 1
Sprinkles 1
Somi Somi 1
Smiles By Pai 1
Security Industry
Specialists 1
Rooh 1
PIP Printing 1
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Employer
Transit
Pass
Count
Palo Alto Bilingual
Montessori
Academy 1
Pacific catch 1
Nola Restaurant &
Bar 1
Matroid 1
Lush Cosmetics 1
La Bodeguita del
Medio 1
Kris Hamamoto
DDS, Inc. 1
Khazana Palo Alto 1
Keen Garage 1
K. Minamoto 1
Employer
Transit
Pass
Count
Immersion Spa 1
Imaginemos
Oruguitas 1
Guckenheimer: Palo
Alto Club 1
Gott's Roadside 1
Gong Cha 1
Gardening 1
Fast Repair 1
Everything but
Water 1
Everlane 1
Embarcadero Media
Foundation 1
Dr. William Tseng 1
Employer
Transit
Pass
Count
Downtown Streets
Team 1
Da Sichuan 1
Comfort Inn 1
Clement Hotel 1
City National Bank 1
Channing House 1
Caretaker (home in
Palo Alto) 1
Cafe 220 1
Block Advisors 1
Bike Connection 1
Beyond Explorations 1
Grand Total 304
Figure 7 provides the number of transit passes PATMA distributed to businesses along El Camino Real
(between Park Blvd and San Antonio Rd) by month. PATMA’s proactive transit pass outreach efforts
were conducted along with Silicon Valley Bicycle Coalition volunteers to help reduce demand for parking
ahead of the Caltrans repaving and bike lane project in fall 2024.
Figure 7: Transit Passes Distributed Along El Camino Real by Month in 2024
Month Caltrain VTA SamTrans Dumbarton Express
Jan
Feb
Mar 12
Apr 1 1
May 1
Jun
Jul
Aug 2
Sep 3 1 1 1
Oct 3 10 1
Nov 6 2 1
Dec
Total 14 26 4 2
PATMA’s marketing and outreach efforts throughout Palo Alto in 2024 resulted in the following impacts.
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Figure 8: Number of Commuters Diverted from Single-Occupancy Vehicles (average of three months)
Program Q1 2024 Q2 2024 Q3 2024 Q4 2024
Transit passes 153 182 216.67 286.67
Bike Love (>12
rides/month)
13.33 15.33 14.67 10
Lyft 3.33 2.67 3.33 4
Total 169.67 200.0 234.67 300.67
Figures 9 and 10 show the average cost per month that PATMA paid to mode shift workers out
of single-occupancy vehicles and into a sustainable transportation commute. The drop in
monthly cost between December 2023 and December 2024 is partially attributable to the
increased number of GoPasses Caltrain donated to PATMA and the highly discounted
Smartpasses VTA sold to PATMA.
Figure 9: Cost per User in 2023
Cost per
user
Jan
'23
Feb
'23
Mar
'23
Q1
'23
Apr
'23 May '23 Jun '23 Q2 '23 Jul '23
Aug
'23
Sep
'23
Q3
'23
Oct
'23
Nov
'23 Dec '23
Q4
'23
ANNUAL
TOTALS
Transit
Pass
Program $39.45 $50.29 $44.49 $44.74 $45.98 $39.87 $38.30 $41.38 $36.29 $39.10 $36.97 $37.45 $45.54 $49.40 $31.92 $42.29 $493.97
Bike
Love $54.93 $69.97 $46.02 $56.98 $49.15 $53.16 $61.95 $54.75 $49.78 $72.12 $62.43 $61.44 $65.90 $74.84 $85.02 $75.25 $741.64
Lyft
Program $106.99 $63.31 $86.42 $85.57 $86.89 $100.09 $116.25 $101.08 $107.95 $93.98 $79.12 $93.68 $63.62 $78.78 $112.74 $85.05 $1,099.67
Average
cost/user $67.12 $61.19 $58.98 $62.43 $60.67 $64.37 $72.17 $65.74 $64.67 $68.40 $59.51 $64.19 $58.35 $67.67 $76.56 $67.53 $778.43
Figure 10: Cost per User in 2024
Cost per
user
Jan
'24
Feb
'24
Mar
'24
Q1
'24
Apr
'24 May '24 June
'24 Q2 '24 July '24 Aug
'24
Sept
'24
Q3
'24
Oct
'24
Nov
'24 Dec '24 Q4
'24
ANNUAL
TOTALS
Transit
pass
subsidy
$58.63 $56.07 $56.76 $57.15 $46.33 $50.77 $46.79 $47.97 $40.75 $38.86 $40.27 $39.96 $49.54 $19.69 $15.47 $28.23 $486.55
Bike
Love $52.47 $0.00 $99.46 $50.64 $47.49 $0.00 $69.60 $39.03 $80.36 $65.73 $54.30 $66.80 $54.20 $67.84 $83.84 $68.63 $659.46
Lyft
Program $86.54 $86.65 $69.47 $80.89 $85.35 $124.37 $78.04 $95.92 $94.98 $70.91 $70.00 $78.63 $42.17 $49.94 $54.67 $48.93 $870.62
Average
cost/user $65.88 $47.57 $75.23 $62.89 $59.72 $58.38 $64.81 $60.97 $72.03 $58.50 $54.86 $61.80 $48.63 $45.82 $51.33 $48.60 $672.21
Figure 11 shows the number of avoided vehicle miles traveled as a result of PATMA’s programs.
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Figure 11: Avoided Vehicle Miles Traveled (VMT)
Program Q1 2024 Q2 2024 Q3 2024 Q4 2024
Transit pass subsidy 247,473.7 320,103.0 403,728.4 561,593.4
Lyft 250.4 211.9 239.1 195.8
Bike Love 2,179.4 2,408.2 2,205.9 1,852.1
Total 249,903.5 322,723.1 406,173.4 563,641.3
Adding up the four quarters, PATMA programs reduced vehicle miles traveled by 1,542,441.
And finally, Figure 12 shows greenhouse gas emissions reduced as a result of programs.
Figure 12: Greenhouse Gases Reduced (tons)
Program Q1 2024 Q2 2024 Q3 2024 Q4 2024
Transit passes, Lyft and Bike Love 98.5 126.0 158.7 220.2
In 2024, PATMA’s work resulted in a reduction of greenhouse gas emissions of 603.4 tons.
Testimonials
Beyond the quantitative effect, PATMA also has a qualitative impact on workers in Palo Alto.
The following feedback from employees of local businesses shows how much PATMA’s
programs mean to the community. Here are some testimonials we received from retail,
accommodations, and personal services establishments.
• “I was able to ride the bus to work this morning and it was a lot of fun! Very efficient
and saving me lots of gas money! I appreciate your efforts and this awesome program!”
- DéBorah S.
• “I love the ability to combine bicycling and Cal train and not rely at all on an automobile.
And I am impressed by how the City of Palo Alto encourages and supports that.”
- Dennis W.
• “Estoy muy contenta con el servicio de PATMA. Gracias .” (I am very happy with
PATMA’s service.) - Yuliana A.
• “Being a part of the program really reduces my stress of commuting to work . I don’t
drive because it will cost me too much money to drive back and forth versus taking the
train. It really saves me stress and money.” – Ernestine T.
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• “Me gusta viajar en el Caltrain porque es comodo, llego a tiempo a mi trabajo, etc.” (I
like to travel on Caltrain because it’s comfortable, I arrive to work on time, etc.) – Juana
A.
• “Es seguro y siempre llego temprano a mi trabajo.” (It’s safe and I always arrive on time
for work.) - Nancy R.
• “No issues! Happy with Caltrain.” – Spencer S.
Budget
The non-profit demonstrated program results which helped to grow its City funding allocation
until 2020 when the pandemic altered commuting habits and parking fund revenues fell
dramatically. Figure 13 shows the history of PATMA’s funding allotments since FY 2016.
Figure 13: PATMA Funding Since Inception
Since 2020, PATMA has worked hard to do more with less and build back the number of
workers it supports with mode shift.
Grant funding
In 2024, PATMA applied for and received grants from four organizations to use for various
purposes.
• VTA Transit Oriented Communities - $24,550 for outreach and marketing along El
Camino Real to encourage mode shift to VTA buses
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• City of Palo Alto Utilities - $10,000 grant for e-bike and e-scooter pilot
• Palo Alto Community Foundation - $5,000 unrestricted grant
• Starbucks Neighborhood Grant - $1,000 used to purchase Starbucks gift cards to
incentivize filling out PATMA’s commute survey
These grants complemented City of Palo Alto funding.
Figure 14 provides specific information about income sources and expenses by month.
Figure 14: PATMA Income and Expenses in 2024
In Figure 14, the Executive Director’s tasks include program oversight, communications with
stakeholders, finance and accounting activities, managing board meetings, maintaining 501c3
non-profit status, tax filing, and pursuing grant opportunities to diversify funding sources.
The Program Coordinator’s labor involves updating the website, processing new transit pass
requests, communicating about pass renewals, purchasing new passes, replacing lost passes,
troubleshooting, and monitoring accounts.
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Figures 15 and 16 show relative income sources and expenditures. Note that the fair market
value of Caltrain GoPasses ($827,400) and VTA Smartpasses ($50,105) in 2024 that PATMA
received for free or at a fully discounted price respectively are not included in the income chart.
Figure 15: Overview of 2024 Income
Figure 16: Overview of 2024 Expenses
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Conclusion
In 2024, PATMA made great strides in mode shift and program cost effectiveness by working in
close collaboration with a number of partners. Thanks to our colleagues at Caltrain and VTA,
additional free Caltrain GoPasses and highly discounted VTA Smartpasses helped bring down
PATMA’s cost/user. Grant providers supported PATMA with specific aspects of our mode shift
work along El Camino Real and during the annual commute survey.
Local and regional non-profits such as Bike Exchange, Silicon Valley Bicycle Coalition, Seamless
Bay Area, and Palo Alto Forward either provided services, volunteers, or introduced PATMA to
potential funders to grow our work. In addition, PATMA’s Board members provided valuable
advice and conducted advocacy on PATMA’s behalf.
All together, these collaborations have helped position PATMA to have an even larger impact
reducing traffic, demand for parking, and greenhouse gas emissions in 2025.
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Three-Year Strategic Plan
July 1, 2025 – June 30, 2028
Submitted to the Palo Alto City Council
Prepared by:
Palo Alto Transportation Management Association
855 El Camino Real #13A-200, Palo Alto, CA 94301
www.paloaltotma.org
March 2025
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Table of Contents
Executive Summary ................................................................................................................................. 1
Introduction ............................................................................................................................................ 1
Context ................................................................................................................................................... 2
PATMA Programs .................................................................................................................................... 5
Accomplishments .................................................................................................................................... 6
Three-Year Strategic Planning .................................................................................................................. 7
Workplan .............................................................................................................................................. 10
Budget .................................................................................................................................................. 10
Conclusion ............................................................................................................................................. 12
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PATMA’s Three Year Strategic Plan
July 1, 2025 – June 30, 2028
Executive Summary
Each year, the Palo Alto Transportation Management Association (PATMA) conducts a Three-Year
Strategic Plan with input from its Board of Directors. This plan provides a roadmap of goals,
strategies, tactics, and objectives that ensure the non-profit will be able to help an increasing
number of workers shift from driving single-occupancy vehicles to sustainable transportation
modes.
PATMA’s work supports local businesses with transportation demand management programs that
help companies attract and retain workers: free transit passes, refurbished bicycles, rewards for
active mobility commutes, and after-hours Lyft rides less than five miles. For the past five years,
PATMA has been rebuilding from a pandemic-induced 90% drop in transit pass requests in early
2020 and in 2024 exceeded pre-pandemic numbers.
In December 2024, PATMA’s programs resulted in a reduction of demand for 312 parking spaces
which yields benefits every day, all year. Building on this success, this Strategic Plan details the
following goals for the next three years.
• Year 1: Scale up the number of transit passes; scale up the number of active mobility
commuters traveling <3 miles
• Year 2: Make it easier for commuters to access multiple sustainable commute modes;
support active commutes <5 miles
• Year 3: Leverage new technologies and programs to enable workers to commute without a
personal vehicle
In the next year, PATMA expects dramatic growth in the number of workers served by our mode shift
work for several reasons. Contractually, PATMA is now able to offer programs beyond just
Downtown and California Ave to most businesses throughout the commercial areas of Palo Alto.
New findings from the 2024 Commute Survey provide insights about which sectors offer mode shift
opportunities. PATMA has the ability to provide programs to workers at a higher income threshold.
Caltrain and VTA have made a large number of free or highly discounted transit passes available.
Starting in FY2025, the City restored PATMA’s baseline $400,000 budget which provided more
resources to accomplish mode shift.
These conditions enable growth in the number of workers served in the next year.
Introduction
The Palo Alto Transportation Management Association (PATMA) is a non-profit leading efforts to
reshape commute behaviors around town. Abundant mass transit, active mobility (bicycle, electric
scooter, walking), on-demand ride hailing options, as well as trip planning and real time arrival
apps are available to enable workers who live and work near major transit pipelines (Caltrain, VTA
22/522, SamTrans ECR, and the Dumbarton Express) to commute quickly and efficiently without
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needing to own a personal vehicle. In this spirit, PATMA provides information and incentives that
encourage workers to shift out of their single-occupancy vehicles (SOVs) and into low-carbon
transportation options.
For the 12-month period ending December 31, 2024, PATMA programs resulted in a reduction in
demand for 312 parking spaces around town, 1,542,441 fewer vehicle miles traveled, and 603
fewer tons of greenhouse gas emissions by providing free transit passes, $5/day Bike Love
rewards, refurbished bicycles, and after-hour Lyft rides.
There is potential for PATMA to free up more parking spaces and reduce more greenhouse gas
emissions. The following Three-Year Strategic Plan, which is compiled each year for the next three
years, lays out goals, strategies, tactics, and objectives for PATMA’s work supporting Palo Alto
businesses and workers over the next three years.
Context
Several contextual elements inform this strategic plan, including the City of Palo Alto’s ambitious
greenhouse gas emission reduction goals, the fact that on-road transportation contributes more
than half of Palo Alto’s greenhouse gases emissions, the priorities the Palo Alto City Council sets
each January, PATMA’s contract with the City of Palo Alto, and PATMA’s bylaws, among other
considerations.
Sustainability Climate Action Plan (S/CAP)
The City of Palo Alto set a goal to reduce greenhouse gas emissions 80% below 1990 levels by 2030
and to become carbon neutral by 2030. One S/CAP mobility goal relevant to PATMA regarding
reducing greenhouse gas emissions is “increasing the mode share for active transportation
(walking, biking) and transit from 19% to 40% of local work trips by 2030.” Two sectors in Palo Alto
already exceed the 40% metric.
Data from PATMA’s 2024 commute survey found the following percentages of workers in four
different work sectors in Palo Alto who were commuting by a mode other than driving a single-
occupancy vehicle:
• Service – 45%
• Light office – 23%
• Tech – 45%
• Government – 28%
To help realize the City’s S/CAP goal that 40% of work trips by 2030 be by transit or active mobility,
PATMA plans to support each sector in different ways. The service sector - in retail, food service,
and accommodation - has a high sustainable commute rate already but also high turnover. This is a
sector whose employees served as frontline workers during the pandemic, that are price sensitive
and have elastic demand for driving to work, and as a result is most open to PATMA’s sustainable
commute mode shift programs. PATMA will continue offering programs to new service sector
employees.
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With PATMA’s new higher income threshold, PATMA will be able to serve more members of front
office staff in the light office sector who have been just above PATMA’s old income threshold of
$70,000/year. Finally, PATMA will support mode shift efforts at large tech companies and the City
of Palo Alto by sharing annual commute survey findings, and in the case of tech companies, table
at commuter fairs when requested. All of these efforts will help realize the City’s S/CAP goals.
City Council Priorities
Each year, the Palo Alto City Council sets their strategic priorities for the year. In January 2025, the
new set of goals included:
1. Climate Change & Natural Environment – Protection & Adaptation
2. Community Health, Safety, Wellness & Belonging
3. Economic Development & Transition
4. Housing for Social & Economic Balance
PATMA’s programs help address three of these four priorities: economic recovery, climate change,
and community health by providing low wage workers with commute counseling, access to free
transit passes, rewards for bicycling to work, and late night ride hailing services.
PATMA’s Contract with the City of Palo Alto
The contract between the City of Palo Alto and PATMA provides guidance about how public funds
should be used to ensure the public good as well as planning, reporting, and surveying
requirements.
• Use of City funds – “PATMA shall use the City Funds for “pilot projects” intended to reduce
single occupancy vehicle trips by Downtown and California Avenue Business District
workers, as mutually agreed upon by the City Manager and PATMA. For FY24 and FY25,
$200,000 of City Funds may be used to reduce single occupancy vehicle trips anywhere in
Palo Alto. Pilot projects may include purchase and distribution of transit passes, active
commute rewards, support for carpooling, and other measures to address first mile and
last mile connections. If PATMA uses City Funds to purchase transit passes to give away
free-of-charge, the free transit passes shall be provided solely to low income workers.”
• Planning – “PATMA shall: (a) conduct an annual strategic planning session producing 3-year
goals and objectives and funding requirements, and prepare an annual budget with
projected metrics (cost per mode shift, ROI, etc.), and (b) annually provide to the City a
detailed, updated strategic plan and budget. The strategic plan may utilize scenarios to
illustrate the return on investment associated with different funding levels. The strategic
plan shall identify the projects proposed to be funded with the City Funds for the City
Manager’s review and approval.”
• Reporting – “PATMA shall provide the City with quarterly written reports on the
implementation and effectiveness of pilot programs funded by the City, including
quantitative measures of SOV trip reduction and mode shift achieved, metrics used, cost
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per employee mode shift, and how the City Funds were expended. PATMA shall submit the
reports at the same time that PATMA submits the quarterly invoice to the City.”
• Surveying – “PATMA shall conduct a robust survey of Downtown and California Avenue
Business District employee commute patterns on an annual basis. Additional areas of Palo
Alto where the TMA has been active may be included in the survey.”
PATMA’s Bylaws
PATMA’s bylaws provide operating instructions for the non-profit. One way it does this is by
ensuring PATMA’s board members represent a range of interests among the Palo Alto community
as well as the number of board members PATMA should have.
• Qualifications of Directors. “The Board shall in good faith strive to include as Directors,
representatives from major stakeholder groups serving PATMA’s current or
planned/proposed service areas, including representatives of the following industries:
technology, real estate development, retail and/or hospitality, philanthropy, and traditional
office (e.g., finance, accounting, legal) and including representatives representing
residential interests.”
• Number of Directors. “The authorized number of Directors shall consist of at least five but
no more than thirteen Directors.”
New Mission and Core Values
In 2024, PATMA staff and their board rewrote PATMA’s mission statement to make it more
memorable and rewrote its core values to provide clarity on what the non-profit seeks to
accomplish.
Mission
Better commutes for everyone
Core values
• Traffic – lighten traffic congestion
• Parking – reduce demand for parking in commercial areas
• Climate change – transition to a zero-emission transportation system
• Equity – fair outcomes, treatment and opportunities for all
• Local businesses – help local businesses attract and retain employees
• Health – encourage community health
Higher Income Threshold
In 2018, PATMA raised its income threshold for program participation from $50,000 to
$70,000/year. Since then, the cost of living in the Bay Area has increased substantially. In January
2025, PATMA’s board decided to raise the threshold to 80% of Area Median Income in Santa Clara
County which in 2024 was $103,200/year for a household of one.
All together, this context provides guidance to PATMA about how to structure our programs to best
serve the public’s interest.
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PATMA Programs
Programs with a $100,000/year income threshold
Transit Passes
Currently, PATMA focuses on supporting essential workers in the commercial districts of
Downtown and California Ave, at the Stanford Mall, along El Camino Real, at Midtown, and along
San Antonio Rd. If these workers are driving to work and make less than $100,000/year1, they can
receive free Caltrain, SamTrans, or Dumbarton Transbay bus passes.2
Refurbished Bicycles
In 2022, PATMA piloted a refurbished bicycle program with the local non-profit Bike Exchange. This
refurbished bicycle program is for essential workers in Palo Alto making less than PATMA’s income
threshold who would like to bike to work but do not own a bicycle. If they also need any safety
equipment – helmet, lock, lights – Bike Exchange provides these to each essential worker receiving
a refurbished bike.
E-bike e-scooter pilot
This pilot studied two mode shift scenarios: active commutes via e-bike and first/last mile
solutions via e-scooter. Four pilot participants making less than $70,000/year received either an e-
bike and safety equipment, or a 12-month e-scooter lease. The intent was to study how many times
a week they used the e-bike or e-scooter, how many device miles they traveled, and understand
supports and barriers to device use. In addition, based on what is learned in the pilot, PATMA will
create case studies with photos to inspire other workers in similar situations who drive alone to
work.
After hours Lyft rides
Workers who live less than five miles from work and who need to travel home from work late at
night when mass transit is not running can receive a $10 Lyft credit per ride.
Program without an income threshold
Bike Love
PATMA’s Bike Love app provides $5/day up to $599/year to workers in Palo Alto’s commercial
districts to encourage commuters to leave their cars at home and bike or e-scooter to work. Unlike
the transit pass program, there are no income restrictions for the Bike Love program. The app was
designed to provide attractive financial rewards to build active mobility habits. See Figure 1 for a
map of Bike Love program boundaries within which workers earn rewards. The Bike Love app also
1 PATMA’s new income threshold is currently 80% of Santa Clara County’s Area Median Income, which in 2024 was
$103,200 for a household of one person. For the sake of memorability to PATMA’s target audience, marketing
materials will say $100,000/year.
2 VTA is currently working on a contract amendment to allow PATMA to raise the income limit for access to
Smartpasses to workers making less than 80% of Area Median Income.
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rewards travel to all 30 Caltrain
stations for commuters who would
be incentivized to bike or scooter to
Caltrain and take the train to work.
In 2024, 35% of Bike Love reward
transactions were redeemed at
Palo Alto-based businesses which
is another way that PATMA
supports local businesses and
multiplies program impact to
benefit the local economy.
Accomplishments
PATMA’s sustainable
transportation programs in 2024,
resulted in a reduction in demand
for 312 parking spaces around town, 1,542,441 fewer vehicle miles traveled, and 603 fewer tons
of greenhouse gas emissions. The majority of these results were due to the transit pass program.
See Figure 2 for the number of transit passes activated over the past five years.
Figure 2: Transit passes activated 2019-20243
3 Note the drop in the number of transit passes activated in January 2024. This was due to a switch from monthly
pass purchases to annual free passes. High turnover in the service sector means about 100 workers no longer
needed transit passes for 2025 which PATMA found out about after asking if they wanted to re-register in
December 2024 for 2025.
0
50
100
150
200
250
300
350
Figure 1: Geofenced areas for Bike Love rewards
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Three-Year Strategic Planning
With this context in mind, PATMA staff and board members met in person in December 2024 to
discuss strategic planning for the next three years. Input gathered informs PATMA’s path forward
with goals (targets to achieve), strategies (plan of action), tactics (specific actions), and objectives
(measurable outcomes) for FY2026-FY2028.
Year 1 (Jul 2025-Jun 2026)
Assumptions: Free Caltrain GoPasses and highly discounted VTA Smartpasses will continue to be
available for PATMA to distribute to low wage workers
Goals
• Scale up number of transit passes activated
• Scale up number of workers commuting <3 miles by active mobility
• Support S/CAP goals to reduce greenhouse gas emissions
• Support local businesses to attract and retain workers
Strategies
• Develop or deepen relationships with managers at light office and service sector
businesses
• Develop or deepen relationships with community-based organizations that work on
transportation, housing and/or climate issues
• Raise awareness about PATMA’s programs
• Develop new pilot programs
Tactics
• Update and expand marketing collateral for transit passes and active mobility
o Update one page flyer with $100,000 income threshold for English, Spanish, and
Mandarin. Translate into Vietnamese.
o Develop window clings (non-adhesive decal) for windows of businesses that receive
PATMA incentives
• Deploy 8 minute 1:1 manager training on mode shift programs and tools beneficial to
workers (transit passes, refurbished bikes, $5/day Bike Love, after-hours Lyft, Transit app)
o 40% transit or active mobility commutes by 2030 S/CAP goal
o One page flyer
o Real time arrival information: Transit app and Caltrain live system map
o Window clings – membership and ask them to post
• Refer a co-worker outreach wherein workers receive a free coffeehouse gift card if the
coworker they refer receives a transit pass
• Refine application process for refurbished bicycle program (apply, download Bike Love
app, and pass bike safety quiz) before workers can receive a refurbished bicycle
• Conduct annual commute survey
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• Develop pilot programs that encourage active mobility – e-bike financing, bike safety quiz
and classes
• Hold a promotional event around active mobility
• Organize interactive information sharing event with other Bay Area TMA and TDM
professionals
• Deepen relationships with non-profit organizations that have similar missions and goals
(Friends of Caltrain, Seamless Bay Area, Silicon Valley Bicycle Coalition, Bike Exchange,
Alta Housing)
• Develop and share short, relevant content regularly with local CBOs and the Chamber of
Commerce to distribute to their membership
• Develop and offer short content regularly to local online news outlets
Objectives
• # freed up parking spaces
• # workers using transit passes
• # workers commuting by active mobility
• # vehicle miles traveled reduced
• # tons greenhouse gas emissions reduced
• # survey respondents
Year 2 (Jul 2026-Jun 2027)
Assumptions: Availability of Tap to Pay, expanded Bay Pass program, and/or Mobility Wallet pilot
Goals
• Scale up number of transit passes
• Enable workers who live outside Santa Clara County to access multiple sustainable
commute modes and make transit connections seamlessly
• Scale up number of active mobility commutes <5 miles
• Find creative solutions to challenges of workers interested in active mobility commutes <5
miles
Strategies
• Raise awareness about PATMA’s programs by strengthening relationships with local
business managers and community-based organizations
• Update printed and digital promotional materials
• Leverage new technologies for trip planning and payment
• Develop new pilot programs
Tactics
• Develop e-bike financing pilot program
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• Update printed and digital materials to address gaps in knowledge and mode shift friction
points
• Train managers on new apps that help workers plan and pay for sustainable commute
modes
• Update branding materials – PATMA as a fun, trusted, and valued brand
• Further streamline application process
• Conduct commute survey
• Hold a promotional event
• Develop and share content with inspiring new case studies about local workers commuting
by transit or active mobility
Objectives
• # freed up parking spaces
• # workers using transit passes
• # workers commuting by active mobility
• # vehicle miles traveled reduced
• # tons greenhouse gas emissions reduced
• # survey respondents
Year 3 (Jul 2027-Jun 2028)
Assumptions: 2026 Bay Area ballot initiative passed providing more funding for transit agencies
which allows them to increase service frequency, Mobility Hubs are available around town
Goals
• Workers can easily commute without a personal vehicle
• Study and leverage new technologies (ex., Mobility as a Service to plan and pay for
commute trips, commute management platform)
• Support the evolution of our region’s commuting systems
• Determine what is missing to help workers get where they need to go without owning a
personal vehicle
Strategies
• Expand PATMA’s toolkit of information and incentives to encourage mode shift
• Help expand clean transportation options available to workers in Palo Alto
Tactics
• Develop new case studies of workers who commute by transit or active mobility
• Test new technology Mobility-as-a-Service planning and payment options as they become
available
• Promote Mobility Hubs that are available
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Objectives
• # parking spaces freed up
• # vehicle miles traveled reduced
• # tons greenhouse gas emissions reduced
• # survey respondents
Workplan
Year 1
The flow of work over the course of FY2026 is shown in Figure 3.
Figure 3: Year 1 workplan
Jul
‘25
Aug
‘25
Sep
‘25
Oct
‘25
Nov
‘25
Dec
‘25
Jan
‘26
Feb
‘26
Mar
‘26
Apr
‘26
May
‘26
Jun
‘26
Events X X X
Market transit passes X X X X
Develop pilot X X
Translate materials into
additional language
X
Commute survey X X X
Apply for grant funding X X
Deliver Commute
Survey, Annual Report,
and Strategic Plan
Budget
Looking back at funding levels since PATMA’s inception in 2016, PATMA grew over several years
and demonstrated cost-effective successes freeing up parking spaces, reducing greenhouse gas
emissions, and reducing vehicle miles traveled until the pandemic. Figure 4 shows historic budget
trends.
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Figure 4: PATMA funding since inception
The PATMA baseline budget is $400,000. This level allows PATMA to continue with 2 part-time staff
and pull in additional contractors on an ad hoc basis to support seasonal activities such as active
mobility marketing in the spring and Commute Survey distribution in the fall. A status quo budget
for FY2026 will allow PATMA to:
• Perform marketing and outreach to target sectors
• Develop or deepen relationships with business managers who are the gatekeepers to
workers who could use PATMA’s programs and services
• Conduct the annual commute survey
• Free up additional parking spaces, reduce greenhouse gas emissions, and ease traffic
congestion
In 2024, the cost/user/year or cost to free up a parking space was $672 while in 2023 the
cost/user/year was $780. This includes the cost to purchase transit passes, Lyft rides, refurbished
bicycles, and $5/day Bike Love rewards. Figure 5 provides three budget scenarios for PATMA’s
projected expenses in FY2026. The $400,000 scenario represents a continuation of the restored
budget PATMA realized in FY2025, closer to a pre-pandemic level which would allow PATMA to
grow the program’s impact to 500 parking spaces freed up. The $350,000 budget would allow us to
grow the program to 400 parking spaces freed up. A smaller $300,000 budget would maintain our
impact at 312 parking spaces freed up.
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Figure 5: Three budget scenarios for FY2026
Expenses Expenses
$400,000 $350,000 $300,000
Total
In the $350,000 budget scenario, PATMA would cut staff hours and expenditures on transit passes.
In the $300,000 budget scenario, PATMA would cut back further on staff hours, cut the Lyft
afterhours program, and cut the BikeLove $5/day rewards program.
As circumstances change, PATMA has the ability to adjust income and expenses through various
financial levers.
• Reducing labor costs
• Reducing program expenses
• Requesting additional GoPasses from Caltrain and large employers in the area
• Increasing grant writing and philanthropic fundraising
PATMA will continue to operate leanly and use our budget effectively to maximize impact.
Conclusion
Many public and private organizations in the Bay Area are working hard to facilitate a future
seamless, integrated low-carbon transportation system that will lower personal transportation
costs and reduce GHG emissions. PATMA will continue to monitor developments in these areas
and adjust our programs accordingly to best serve Palo Alto businesses.
In support of the local economy, over the next three years PATMA will look for opportunities to help
more workers shift to a sustainable commute as we raise awareness about the benefits of transit
and active mobility commutes, offer information about sustainable transportation options, and
provide programs and incentives for mode shift.
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2024 COMMUTE SURVEY REPORT
for
and
PATMA Board Members
Cedric de la Beaujardiere, resident (Chair)
Rob George, Philz Coffee (Treasurer)
Shannon McEntee, resident (Secretary)
Philip Kamhi, City of Palo Alto
Sebastian Mafla, Sheraton
Alejandra Mier, Coupa Cafe
Nathan Duncan, Patagonia
Steven Lee, Meta
December 2024
Prepared by:
Justine Burt
Sana Ahmed
ALTRANS TMA Inc
302 Toyon Ave, F, 410
San Jose, CA 95127
www.altrans.net
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Table of Contents
Executive Summary .............................................................................................................................. 1
Introduction ......................................................................................................................................... 3
Survey Population ................................................................................................................................ 3
Survey Methodology ............................................................................................................................ 6
Results ................................................................................................................................................. 6
Key Insights ........................................................................................................................................ 17
Conclusions ........................................................................................................................................ 18
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Executive Summary
In August and September 2024, the Palo Alto Transportation Management Association
(PATMA) team surveyed workers in commercial areas of Palo Alto to learn about their
commute habits and preferences. The team conducted online and in-person surveys in
English, Spanish, and Mandarin beginning with emailing and texting then following up with
door-to-door canvassing. This document provides highlights from the survey findings.
The two main objectives of the commute survey were to 1) determine which workers were
open to shifting their commute from single-occupancy vehicles to mass transit or active
mobility options and 2) raise awareness of PATMA’s programs.
Based on the 885 completed surveys, Figure 1 shows the percentage of respondents from the
four main sectors into which PATMA classifies workers: service, government, technology, and
light office.
Figure 1: Survey Respondents by Sector
Figure 2 below provides the primary mode workers use to commute each week. The survey
found that overall 62% of workers surveyed used a single-occupancy vehicle (SOV) as their
primary commute mode in 2024.
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Figure 2: Primary Commute Mode of Survey Respondents
By separating out commute mode by work sector, Figure 3 illustrates the sectors with the
highest drive alone rates: light office and government.
Figure 3: Commute Mode by Work Sector
With respect to PATMA’s mission, data collected in the 2024 commute survey provides
opportunities to reach more workers and expand PATMA’s program offerings that will help
realize PATMA’s goals to reduce traffic congestion, reduce demand for parking, support small
businesses, lower greenhouse gas emissions, and address social equity issues.
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Introduction
In 2024, the Palo Alto Transportation Management Association (PATMA) conducted its ninth
annual employee commute survey as required by the funding agreement between PATMA
and the City of Palo Alto (COPA). PATMA contracted with ALTRANS TMA Inc. to conduct the
survey and performed outreach in August and September 2024.
The survey was designed to identify how Palo Alto employees working in the commercial
areas of Palo Alto - University Avenue (Downtown), California Avenue (Cal Ave), El Camino
Real, the Stanford Mall, the Charleston Middlefield shopping center, and along San Antonio
Rd - commute to work, identify individuals currently driving alone who are open to shifting to
a sustainable commute mode, and raise awareness of PATMA’s program offerings.
Survey Population
According to U.S. Census data, the total worker population in Palo Alto was 109,011 in 2022.
The darker shaded areas of Figure 4 show where work centers are clustered Downtown, along
El Camino Real, and along San Antonio close to Highway 101.
Figure 4: Density of Workers in Palo Alto
Source: U.S. Census OnTheMap, 2022
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The U.S. Census organizes sectors using the North American Industrial Classification System
(NAICS) categories. Figure 5 shows the number of workers by NAICS codes.
Figure 5: Palo Alto Workers by Sector
NAICS Sector Number of
Employees
Percentage
Agriculture, Forestry, Fishing, and Hunting 5 0.0%
Mining, Quarrying, Oil and Gas Extraction 1 0.0%
Utilities 282 0.3%
Construction 881 0.8%
Manufacturing 5,152 4.7%
Wholesale Trade 971 0.9%
Retail Trade 3,991 3.7%
Transportation and Warehousing 2,217 2.0%
Information 18,860 17.3%
Finance and Insurance 4,283 3.9%
Real Estate and Rental and Leasing 1,389 1.3%
Professional, Scientific, and Information 23,575 21.6%
Management of Companies and Enterprises 3,049 2.8%
Administration & Support, Waste Management and Remediation 1,915 1.8%
Educational Services 3,420 3.1%
Healthcare and Social Assistance 30,187 27.7%
Arts, Entertainment, and Recreation 831 0.8%
Accommodation and Food Services 4,931 4.5%
Other Services (excluding Public Administration) 2,315 2.1%
Public Administration 756 0.7%
PATMA organizes NAICS sectors into four employer categories – service, light office,
technology, and government – and offers programs to workers in the first two categories.
Figure 6 shows which NAICS code sectors PATMA includes in service, light office, technology,
and government categories.
Figure 6: NAICS Codes and PATMA Classification
NAICS Code NAICS Sector Name PATMA
Classification
11
21
22
23
31-33
42
44-45
48-49
51
Agriculture, Forestry, Fishing and Hunting
Mining, Quarrying, and Oil and Gas Extraction
Utilities
Construction
Manufacturing
Wholesale Trade
Retail Trade
Transportation and Warehousing
Information
Service
Service
Government
Service
Service
Service
Service
Service
Technology
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NAICS Code NAICS Sector Name PATMA
Classification
52
53
54
55
56
61
62
71
72
81
92
Finance and Insurance
Real Estate and Rental and Leasing
Professional, Scientific, and Technical Services
Management of Companies and Enterprises
Administrative and Support and Waste Management
and Remediation Services
Educational Services
Health Care and Social Assistance
Arts, Entertainment, and Recreation
Accommodation and Food Services
Other Services (except Public Administration)
Public Administration
Light Office
Light Office
Technology
Light Office
Light Office
Light Office
Service
Light Office
Service
Service
Government
Source: NAICS Association
After sorting Census data for the number of workers in the four categories for statistical
purposes, Figure 7 shows the number of workers in each category and the total worker
population in Palo Alto.
Figure 7: Number of Workers in Four Sectors
PATMA Organization Category Number of Employees % Share
Service 50,651 46%
Light Office 14,887 14%
Technology 42,435 39%
Government 1,038 1%
Total 109,011
Subtracting the 29,000 worker population at the Stanford Research Park, which has its own
Transportation Management Association, leaves us with a worker population of 80,011.
After cleaning the survey data of duplicate responses and incomplete surveys, there were a
total of 885 complete surveys of which:
• 399 respondents were service sector workers
• 280 were government staff
• 47 were light office workers
• 142 were tech workers
• 17 chose not to share their employer’s name
This year’s response rate was higher than the t hree previous years the survey was conducted.
The response rate for each of the nine survey years is shown in Figure 8.
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Figure 8: Number of PATMA Commute Survey Responses by Year
Year Number of Respondents
2024 885
2023 738
2022 511
2021 551
2019 1,471
2018 496
2017 892
2016 829
2015 1,173
Compared to 2023, stronger working relationships with managers in the technology and
government sectors in 2024 helped boost response numbers.
Survey Methodology
In August and September 2024, the PATMA team reached out to businesses and organizations
to administer the survey. The survey asked questions about the primary travel mode workers
used to commute, their home city, employer, income level, and openness to sustainable
commute options.
The survey was administered through the SurveyMonkey platform which respondents
accessed via personal smartphones through a QR code or PATMA’s electronic tablets. The
electronic survey tool offers skip logic and survey branching to optimize question relevance to
different respondents. Paper copies of the surveys in English and Spanish were distributed to
managers at downtown hotels who collected responses from their staff. Electronic surveys in
Mandarin were administered at restaurants and spas. Block-by-block, door-to-door
canvassing resulted in a dataset representing businesses and organizations in commercial
areas. Door-to-door outreach was bolstered by mass texting and email follow -up to business
contacts.
As noted above, the PATMA team secured 885 responses from a citywide worker population
of 80,011. With a 95% confidence level and a sample size representing 1.1% of the
population, the margin of error for this data is ±3%.
Results
Data collected in this survey shed light on several topics:
• how people commute to work
• where they are coming from
• which workers could commute using one main transit or active mobility option
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• which workers are open to a different commute mode, and
• what information, equipment, or incentives could encourage them to make the shift
from driving alone.
The following figures show results for each question.
Q1. In which city and zip code do you live?
Among survey respondents this year, the top 10 home cities are shown in Figure 9.
Figure 9: Top 10 Cities of Survey Respondents
Home City Number Survey Respondents
1 San Jose 152
2 Redwood City 83
3 Palo Alto 80
4 Mountain View 74
5 Sunnyvale 57
6 East Palo Alto 56
7 Santa Clara 36
8 Fremont 33
9 San Francisco 32
10 San Mateo 23
Note that 70% of respondents live in cities served by a train or bus that runs to Palo Alto.
Figure 10 maps the home zip codes of survey respondents in San Francisco Bay Area1
counties.
1 The Bay Area refers to the nine counties that touch the San Francisco Bay plus Santa Cruz County.
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Figure 10: Number of Respondents by Zip Code
Some survey respondents live beyond the nine county Bay Area near Sacramento, in the Central
Valley, and even one in Southern California.
Q2. What is the name of your employer? (This information will help us analyze commuting
patterns for the four main types of employers [service, technology, light office, and government]
in Palo Alto.)
Employer names were organized into four main sectors of employers in Palo Alto, as seen in
Figure 11.
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Figure 11: Survey Respondents by Sector
Note that the number of survey respondents from technology companies located in
Downtown, Amazon and Salesforce, is higher this year than last. With Return to Office
encouragement from management and corporate concern about greenhouse gas emission
reductions, employees at both companies were encouraged to fill out PATMA’s commute
survey.
Q3. How do you usually travel to work? If you use more than one type of transportation, choose
the one used for the longest distance of your trip.
Many commuters use more than one type of transportation for commuting. To be able to
compare this year’s data with previous years ’, we asked people about the main commute mode
they used for the longest segment of their trip. Figure 12 provides information about the
primary commute mode.
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Figure 12: Primary Commute Mode
Figure 13 divides this data by sector for 2024 to allow comparisons between government, light
office, service, and tech sectors.
Figure 13: Commute Mode by Sector, 2024
A comparison of commute modes over the past several years is shown in Figure 14.
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Figure 14: Changes in Commute Mode, 2015-2024
Q4 If you drive alone to work, which of the following sustainable commute modes are you
open to taking?
Note that respondents could choose more than one option, and only respondents who said
their main commute mode was by single-occupancy vehicle were given this question.
Figure 15: Sustainable Commute Options Drivers Considering
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Many respondents were open to transit (46%), carpooling (22%), bicycling (17%), vanpooling
(9%), and walking (4%).
Q5. If you drive alone to work, is your home located less than one mile from a Caltrain
station, VTA 22/522 bus stop, SamTrans ECR bus stop, or Dumbarton Express bus stop?
Figure 16: Live <1 Mile from Sustainable Transit Option
This question was included to determine the proximity of a transit option that runs directly to
Palo Alto.
Q6. If you live less than 5 miles from work, are you open to switching to an active mobility
mode (bicycle, electric bicycle, scooter, electric scooter, or other personal mobility device) for
commuting?
Figure 17: Live <5 Miles from Work and Open to Active Commute
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Thirty percent of respondents are open to an active commute.
Q7. What is most important to you when choosing how to commute to work? (select up to 3)
Figure 18: Most Important Considerations When Choosing How to Commute
Travel time and schedule predominates the list of factors workers consider when deciding
how to commute.
Q8. Does your workplace need additional bike racks outside?
Figure 19: Need Additional Bike Racks
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This information provides an opportunity for follow-up with organizations surveyed.
Q9. What is your annual salary?
Figure 20: Is Your Annual Salary Less Than $70,000 or More?
Figure 20 shows the percentage of respondents making less than $70,000/year who are
eligible for PATMA’s free transit passes, refurbished bicycles, and after hour Lyft credits.
Q10. Are there any issues or concerns you would like to share about your commute?
The answers to this open-ended question provide PATMA with insights to improve our
programs, accomplish more mode shift, or share questions and concerns with our contacts at
tech companies and City government.
Compliments and positive statements included:
• I am excited about new Caltrain trains.
• Very hard to get my bike on old trains. Like the new schedule too!!
• I love the ability to combine bicycling and Caltrain and not rely at all on an automobile.
And I am impressed by how the City of Palo Alto encourages and supports that.
• Being a part of the program really reduces my stress of commuting to work. I don’t drive
because it will cost me too much money to drive back and forth versus taking the train.
• This has saved me money and time in traffic.
• It has saved my job and life. I’m so thankful for this service. I would love more stops at
my Caltrain station.
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• No issues! Happy with Caltrain.
• Estoy muy contenta con el servicio de PATMA. Gracias. (I’m very happy with PATMA’s
service. Thank you.)
• Es seguro y siempre llego temprano a mi trabajo. (It’s safe and I always arrive early to
work.)
• Me gusta viajar en el Caltrain porque es comodo, llego a tiempo a mi trabajo, etc. (I like
to travel on Caltrain because it’s comfortable, I arrive on time to work, etc.)
• I like the VTA and Caltrain options.
• Bike lanes have improved throughout the Peninsula. Thank you!!!
• Biking to Downtown is the best!
• I love the train and really appreciate the Caltrain GoPass.
Concerns raised multiple times by respondents were grouped by topic in Figure 2 1.
Figure 21: Respondent Concerns About Their Commute
Topic # of Workers
Mentioning
Topic
Example Comment
Difficulties while driving:
traffic, parking, cost of gas
and tolls, road surface
quality
73 “The afternoon commute has doubled in time
in the last 1-2 years from 1 hour 10 min to 2
hours 15-20 mins.”
Timeliness of trains and
buses: late, infrequent
service, not reliable
31 “Just buses being on time, especially in the
morning hours.”
Limited or no transit
options near home (East
Bay, Tri-Valley, Los Gatos,
Gilroy) or work
20 “I wish there were a reliable, quick public
transit option from the East Bay” and “Caltrain
stops infrequently in South Counties.”
Caltrain passes for City
workers who don’t work
Downtown
12 “I would take the train if it was offered since I
can bike easily to and from the train.”
Connectivity too difficult:
to and from transit, making
connections between
transit options
11 “The first 5 miles and the last 5 miles are the
biggest barrier for public transportation.”
Safety and cleanliness of
transit and stations
9 “The station needs to be only for people that
use it to commute to take the bus or train.”
Want more transit service:
earlier, later, weekends
8 “Wish Caltrain stopped at the Blossom Hill
station in San Jose more frequently in general,
but on weekends specifically.”
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Topic # of Workers
Mentioning
Topic
Example Comment
Feel can do their job from
home most of the time
7 “I can do my job well from home and would
use the extra 2 hours a day to do more work if
could work from home every day.”
Would like electric vehicle
charging for City workers -
MSC and Elwell
6 “There are no charging stations at our yard
(MSC) and I believe I have the only all electric
vanpool running for the City.”
Wish could afford a home
closer to work
4 “My commute is very long but my husband is
a disabled veteran. The city we live in is the
only place we can live for accessibility reasons
and afford.”
Would like showers to
wash up after biking
3 “There are no showers for staff at my
workplace so biking isn't an option.”
Other concerns mentioned:
• I can’t be late for work: “I work as a dental hygienist and have patients” or “my
manager expects a timely arrival for my shift.”
• Public transit is difficult to navigate, so I drive. Nobody is at the train stations to help
when you are new to it. I worry about problems at the last minute. Like funds not
applied to Clipper card etc.
• Clipper cards should cover Caltrain and buses in case one is running late I can take the
other.
• As a single parent working an hour away from home, I have to be able to get to my
kiddo fast in case of an emergency.
• Better lights for nighttime commuters.
• Neighborhoods should be zoned for multi-use so there would be less sprawl and more
housing.
Comments about bicycling:
• Would like more visible and separated bike lanes. (3)
• Unsafe drivers
o Palo Alto really needs to ban Right Turn on Red in Downtown Palo Alto. Drivers
accelerate to red lights - it's terrible for pedestrians. At least do this for a 2
block radius around the Caltrain Station.
o Cars that run the red lights at the intersection of Lytton and High Street in Palo
Alto in particular but all along University and Lytton is an issue.
o Cars run red lights which is dangerous for cyclists and pedestrians.
o I almost get right hooked every day I ride my bike in to work. It’s terrifying
sometimes.
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• The nearest train station is very far away and there is no secondary transit to close the
gap. No buses, no bike or scooter rental etc. (Midtown)
• There is one bike rack, but it is blocking a convenient access point for handicapped
people getting out of their cars.
• Bike theft (4)
o There are people who will steal bikes in downtown Palo Alto.
o Lots of bike theft in Palo Alto, so outdoor bike rack not optimal. (Downtown)
o Need bike boxes. We have racks but I won't use. Had locked bike stolen from
racks. I bring my bike inside. (retail on University Ave)
o Bikes are still getting stolen and I would like greater protection for bike racks.
Key Insights
The following insights gleaned from data and comments lead PATMA to believe that additional mode
shift opportunities exist among workers in Palo Alto.
• PATMA conducted the 2024 commute survey in an expanded geographic area this year with a
larger worker population compared to previous years.
• The survey had more participation from workers in the government and technology sectors
this year than last.
• This year, the average drive alone commute rate is higher (62%) than last year (56%).
• Light office (77%) and government sector (72%) sectors have higher drive alone rates than
service (55%) and tech (55%) sectors.
• Gathering responses from service sector workers in restaurants, retail and accommodations
was more time-consuming than government and tech sectors where managers took a more
active role encouraging staff to participate. Service sector businesses required multiple visits
to realize results.
• Seventy percent (70%) of survey respondents live in a city served by Caltrain or a bus that runs
directly to Palo Alto.
• Two percent (2%) of respondents are super commuters coming from outside of the Bay Area
(17 out of 885 responses).
• Among people who drive alone to work:
o 46% are open to taking transit
o 22% are open to carpool
o 17% are open to active mobility (bicycle or e-scooter)
o 9% are open to vanpool
o 4% are open to walking
• Sixteen percent (16%) live less than 5 miles from work and are open to an active commute
(bike or e-scooter).
• When deciding how to travel to work, 72% of respondents cite travel time or schedule as the
most important consideration.
These insights point to potential for workers to switch from driving alone to transit, carpooling, active
mobility, vanpool, or walking, particularly among light office and government workers.
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Conclusions
Given the openness of respondents to sustainable commute modes and the proximity of their
home or workplace to transit options, survey results point to opportunities to mode shift
more workers who commute to Palo Alto by providing information, equipment, and rewards.
Some people would benefit from more availability of refurbished bikes, electric bikes, and
electric scooters to connect to transit or for commutes of less than five miles. Others just
need information about real time train and bus arrivals, Guaranteed Ride Home availability,
rapid bus schedules and routes, and safer bicycle routes between home and work. And finally,
any incentives, such as Bike Love rewards, would provide an additional nudge toward a more
sustainable commute.
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