HomeMy WebLinkAboutStaff Report 2603-6113CITY OF PALO ALTO
CITY COUNCIL
Special Meeting
Monday, May 18, 2026
Council Chambers & Hybrid
5:30 PM
Agenda Item
15.FIRST READING: Adoption of an Ordinance to Amend Various Sections of Title 16
(Building Regulations) and Title 18 (Zoning) of the Palo Alto Municipal Code to
Implement Retail Vitality Policies in the Comprehensive Plan, including changes to the
Zoning Map for parcels zoned CN(GF). CEQA Status: The Ordinance is Consistent with
and Represents Implementation of Adopted Policies in the Comprehensive Plan, for
Which an Environmental Impact Report (Comprehensive Plan EIR) was Certified on
February 5, 2016. Public Comment, Staff Presentation
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CITY COUNCIL
Staff Report
From: City Manager
Report Type: ACTION ITEMS
Lead Department: Planning and Development Services
Meeting Date: May 18, 2026
Report #: 2603-6113
TITLE
FIRST READING: Adoption of an Ordinance to Amend Various Sections of Title 16 (Building
Regulations) and Title 18 (Zoning) of the Palo Alto Municipal Code to Implement Retail Vitality
Policies in the Comprehensive Plan, including changes to the Zoning Map for parcels zoned
CN(GF). CEQA Status: The Ordinance is Consistent with and Represents Implementation of
Adopted Policies in the Comprehensive Plan, for Which an Environmental Impact Report
(Comprehensive Plan EIR) was Certified on February 5, 2016.
RECOMMENDATION
Staff recommends that the City Council adopt an ordinance to amend various sections of Titles
16 and 18 of the Palo Alto Municipal Code (PAMC) (Attachment A) to implement retail vitality
measures related to Comprehensive Plan policies and the City Council's 2025 Enhance Business
Vibrancy Priority.
EXECUTIVE SUMMARY
The draft ordinance in Attachment A builds on retail conditions and strategies considered in
2023 and 2024, and an interim retail ordinance adopted in December 2024. Approval of this
updated ordinance is intended to:
Codify interim ordinance provisions;
Address other topics raised by the City Council in November 2024 while considering the
interim ordinance (such as expanding retail-like and office uses, and considering
amendments to the retail preservation ordinance);
Allow a broader range of retail and other commercial uses;
Reduce confusion from overlapping/conflicting regulations;
Rename the Conditional Use Permit to Administrative Use Permit to better reflect the
current permit process;
Add standard conditions for specific uses and remove overly subjective findings;
Streamline parking requirements and permit approvals;
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Reduce ground-floor vacancies; and
Encourage vibrancy in the City’s commercial areas; including Downtown and California
Avenue.
Amendments to the zoning code are shown as underlined/strikeout in Attachment A.
Annotations in the margin guide the reader to the rationale behind substantive changes. The
analysis section summarizes key topics addressed in the draft ordinance.
BACKGROUND
The current ordinance is the culmination of multiple sequential efforts.
Previous Work Effort
In 2023 and 2024, the City engaged commercial retail consultants to analyze the retail market
and develop a retail zoning strategy. Streetsense prepared a comprehensive economic
development strategy report in June 2023. Subsequently, Michael Baker International
conducted local outreach, review of peer city initiatives and other policies to identify land use
regulations that would support a more robust retail environment. This work effort culminated
in a retail revitalization study in May 2024 and series of zoning amendment options in August
2024.
On September 18, 2024,1 the City Council Retail Committee reviewed the final retail
revitalization study and provided direction to staff on several zoning amendments that should
be implemented immediately to support retail and retail-like uses in the City.
Recommendations included ways to streamline retail zoning regulations, increase flexibility in
permitted land uses, and update parking policies to meet current needs. Although the PTC had
held six hearings on the Retail Study (in addition to four meetings of the PTC retail ad hoc
committee), the PTC had not yet considered or recommended specific zoning amendments. In
the interest of time, the City Council therefore adopted an interim ordinance to adopt the
following amendments identified by the City Council Retail Committee:
Modifying the formula retail definition to allow for larger enterprises;
Increasing flexibility for “retail-like” uses and expanding permissible uses for ground
floor spaces, including personal services, allowances for pet grooming, financial
institutions, and automobile showrooms; and
Replacing the high threshold required for waivers and adjustments to meeting use
regulations.
1 City Council Retail Committee September 18, 2024 agenda:
https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=14946; staff report and attachments:
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=5833&meetingTemplateType=2&comp
iledMeetingDocumentId=11747
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These amendments were adopted on November 18, 2024 (first reading) and December 16,
2024 (second reading),3 and will remain effective until December 31, 2026, or upon adoption of
a replacement ordinance.
Current Work Effort
Pedestrian-Orientation: Continue to refine the definition of retail-like land uses to
establish a performance-based criteria that promotes pedestrian activity in commercial
areas (e.g., for medical office uses such as ophthalmologists that have a glasses sales
component);
Expanded Uses: Expand the range of permitted uses allowable in the Ground Floor (GF)
and Retail (R) combining districts, and include standards to allow non-retail like uses in
certain circumstances;
Retail Preservation Ordinance: Review and recommend whether to amend retail
preservation ordinance and evaluate changes to the geographic extent or applicability;
Allowed Office Uses in Rear: Consider allowing office or other uses in the rear portion of
deep commercial suites, or locations that are accessed off of side streets or alleys;
Planned Communities: Allow Director authority to interpret list of allowed uses in
commercial Planned Community zones that allow "retail" to allow some of these "retail-
like" uses; and
Pet-Related Uses: Consider where pet grooming, cat cafes, and pet stores should be
allowed, and whether any of these uses are considered overnight "boarding" and
therefore only allowed in a few zones.
3 City Council December 16, 2024 agenda:
https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=14537; staff report and attachments:
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=6659&meetingTemplateType=2&comp
iledMeetingDocumentId=12596
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PTC & Council Retail Committee Review
On October 29, 2025, the PTC held a Study Session to review options and recommendations for
a permanent retail ordinance and to provide feedback to staff on preparing a permanent
ordinance to replace the interim ordinance.
On January 22, 2026, the Council Retail Committee—composed of Keith Reckdahl, Pat Burt, and
Julie Lythcott-Haims)—held a Study Session to review recommendations for a permanent
ordinance, including the PTC’s feedback. The Retail Committee supported many of the
recommendations put forward by City staff and supported by the PTC and had the following
additional comments:
Consider allowing bars (without food), but with limitations or conditions, and an
entertainment zone on California Avenue.
Enforce transparency and other design standards to ensure that all ground-floor uses
are activated, including medical offices or personal services uses.
Add ground-floor flexibility by allowing offices in certain locations if they are
neighborhood-serving.
Consider more blended parking rates.
Avoid merging of retail and retail-like use categories.
Limit changes to the Retail Preservation regulations to potential exemptions for
multifamily residential and office/manufacturing zones.
Staff and consultants addressed these comments and integrated these ideas into the draft
ordinance in Attachment A.
On March 25, 2026, the PTC considered a draft retail vibrancy ordinance, and recommended
unanimously that the City Council adopt the ordinance. A summary of the discussion, areas of
concern, and topics deferred to the City Council are as follows.
The PTC was generally supportive of the draft regulations including expanded uses, such
as bars; and permit streamlining, such as allowing certain uses by right and replacing
subjective findings with objective regulations and standard conditions.
The PTC discussed at length the ways that medical office, including hybrid
medical/retail/personal service uses, could be regulated on University and California
Avenues. The PTC ultimately deferred to the City Council to make this determination,
asking the Council to clarify which types of medical office uses are appropriate on these
key retail corridors. See Analysis section below for further details.
The PTC suggested modifications that could be addressed by the staff in the revision of
the ordinance prepared for the City Council, herein, regarding topics such as parking,
fees, PC zones, and retail preservation regulations. These comments, staff responses,
and changes to the draft ordinance in response to these comments are summarized in
Attachment F.
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ANALYSIS
The draft ordinance, including amendments to the zoning code shown as underlined/strikeout
is provided as Attachment A. A summary of the draft ordinance is provided in Attachment B.
The discussion below analyzes the key themes addressed in the ordinance.
The draft ordinance modifies how eating and drinking uses are regulated to reflect
contemporary uses, expand potential revenue sources, and streamline review and approvals.
Currently, the Zoning Ordinance includes one explicit eating and drinking classification. In
practice, staff interpret food service uses with limited seating (e.g., ice cream shop) as
“intensive retail service.” Because this is not an intuitive use classification for potential retailers,
it results in confusion and uncertainty. However, this use classification allows for a lower and
more appropriate parking ratio compared to the eating and drinking service classification that
regulates restaurants with seating and full kitchens. Additionally, the current Zoning Ordinance
does not contemplate stand-alone bars—such uses must include food service that generates at
least 50% of its sales.
The draft ordinance creates three use classifications to reflect the different levels of potential
impact of each use and a parking standard that better aligns supply and demand. Table 1
summarizes the three definitions. To address potential noise and other impacts associated with
the new bar use classification (or other uses with alcohol sales or service), the draft ordinance
expands operational conditional regulations and requires a CUP to regulate hours and other
site-specific conditions.
Table 1: Proposed Eating and Drinking Use Classifications
Use
Classification Description Examples Locations
Eating and
drinking, full
service
Refine existing definition to capture
restaurants with table service and
seating.
Sit-down
restaurant
All
commercial
districts
Eating and
drinking,
limited service
Create new definition to capture quick
service food that's ready to eat within 15
minutes. Currently, such uses are
interpreted as “intensive retail service”
which is not an intuitive use classification
for potential retailers.
Deli, coffee
shop, ice
cream shop,
fast casual
salads
All
commercial
districts
Bars Create new definition to capture bars
with no or limited food service
Wine bar,
cocktail bar,
beer garden
CD(C), CC,
CC(2), CS, -R,
-GF, NV-MXH
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The draft ordinance also removes “take out” as a separate use classification acknowledging that
most eating and drinking uses include take out.
Medical Offices and Medical-Related Personal and Retail Services
Table 2: Ground-Floor Medical Office Permitted Uses, by District (Current Zoning Regulations)
Zoning District/Location <5,000 sq. ft.5,000+ sq. ft.
Legend: P = Permitted; CUP = Conditional Use Permit; X = Not Permitted
* Midtown has conflicting regulations. While the CN regulations allow medical office with a CUP up to
2,500 sq. ft., the applicable -GF regulations prohibit medical office uses in Midtown.
5 or personal services.6 However,
5 PAMC 18.04.030(95): “Medical office” means a use providing consultation, diagnosis, therapeutic, preventive, or
corrective personal treatment services by doctors, dentists, medical and dental laboratories, and similar
practitioners of medical and healing arts for humans, licensed for such practice by the state of California. Incidental
medical and/or dental research within the office is considered part of the office use, where it supports the on-site
patient services...
6 PAMC 18.04.030(114) “Personal service” means a use providing services of a personal convenience nature, and
cleaning, repair or sales incidental thereto, including:
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(H) Fitness and exercise studios, or similar uses, in a space having 5,000 square feet or fewer of gross floor
area (see “commercial recreation” for uses exceeding 5,000 square feet).
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generally, most of these uses are likely to fall under the category of “medical office” if they
require a license by the State.
Table 3: Options for Regulating Medical Office Uses, Benefits and Drawbacks
Potential
Regulation Benefit Drawback In Draft Ordinance?
Streamlines review and
approval
May lead to less
desirable uses that
could detract from
retail vibrancy
Provides opportunity to
apply specific
conditions (e.g., design,
hours)
Adds time for
tenants and staff
resources
Creates more clarity in
the code
May quickly become
out of date as new
uses and
unanticipated uses
arise
Prevents one use from
overtaking a location
Requires staff
resources to track
Creates uncertainty
for retailers
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Potential
Regulation Benefit Drawback In Draft Ordinance?
Regulate design.Ensures that tenant
space looks like retail
(e.g., require customer-
facing counter or retail
facing street; waiting
areas and treatment
areas in rear)
May require
monitoring/code
enforcement
Yes
Require retail
sales component.
Creates visual interest
and revenue
generation
Attracts potential walk-
in customers
May generate token
retail uses
May require
monitoring/code
enforcement
Yes, when fronting
University and
California Avenues
Require personal
services
component.
Allows flexibility to
expand medical office
to more hybrid use
types (e.g., body scans)
May lead to less
desirable uses that
could detract from
retail vibrancy
No
Expanding Permitted Uses
The draft ordinance expands permitted and conditionally permitted uses across commercial
districts to reduce vacancies, improve retail vitality, and increase revenue generation.
Specifically, this includes the following changes to the draft ordinance:
Neighborhood-Serving Offices. Allow neighborhood-serving offices9 in Downtown and the
California Avenue areas, but only fronting side streets or in the rear of retail spaces. Offices
would not be permitted within the first 40 to 50 feet of the building frontage on California and
University Avenues, respectively. Allowing non-retail uses in the rear of buildings and on side
and parallel streets adds flexibility in the broader commercial districts and could help reduce
vacancies in larger tenant spaces, older buildings, and historic buildings. The public comment in
Attachment E highlights how historic buildings Downtown with unique architectural features
that provide identity to Palo Alto are not always conducive to 100% ground-floor retail. At the
9 PAMC 18.14.040(e) "Neighborhood-serving offices" are medical offices, professional offices, travel agencies, and
insurance agencies that fit the definition of a neighborhood-serving use.
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same time, this provision aims to narrow office prohibitions to focus on California and
University Avenues only where retail and retail-like uses are preferred.
Similar impacts on the neighborhood such as traffic generation, deliveries, noise, and
lighting as listed uses; and
Similar characteristics such as building type, site arrangement, floor area, number of
employees, indoor and/or outdoor uses, customer traffic, equipment use, hours of
operation, parking, vehicle trips and signage as listed uses.
Streamline Use Regulations (Example: Midtown and Charleston Shopping Centers)
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The draft ordinance proposes to remove the GF combining district and use the base district use
regulations for the CN district (Table 1 in Chapter 18.16) to regulate these neighborhood
shopping centers. The addition of footnotes allows for modified standards specific to these
locations.
Administrative Use Permits (AUP) vs. Conditional Use Permits (CUP)
Retail Preservation Ordinance
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b. Notably, a project proposed under State Density Bonus Law could request a
waiver from ground-floor retail requirements related to the retail preservation
ordinance. A project proposed under the City’s housing incentive program would
not have that option.
2. Office/manufacturing zones (except within the San Antonio Road Area Plan area): ROLM
ROLM(E), RP RP(5), and GM.
a. There are at least 21 sites with office/manufacturing designations where retail
preservation regulations would need to be enforced in the event of a
redevelopment project. Parcels located within the San Antonio Road Area Plan,
an ongoing project by the City to guide redevelopment in a 275.3-acre portion of
Palo Alto adjacent to the Mountain View border, would be excluded from this
exemption. This exclusion allows the City to complete the San Antonio Road Area
Plan process before deciding how to apply retail preservation in the GM zone.
Transportation and Parking
The draft ordinance proposes to streamline transportation demand management (TDM)
requirements and streamline parking regulations in light of changes in State law and concerns
from some retailers that they cannot meet parking requirements when proposing a change of
use to a classification with a higher parking standard.
California Avenue Parking Assessment District: The existing zoning ordinance identifies a
blended rate of 1 space per 250 sq. ft. for sites in the Downtown University Avenue Parking
Assessment District. The draft ordinance proposes the same blended rate for California Avenue
Parking Assessment District, which would acknowledge that:
City parking ratios are generally unenforceable for most uses on California Avenue
because of the applicability of AB 2097 (Gov. Code Section 65863.2);
Visitors to California Avenue likely park once and walk between uses whether parking on
the street or within garages; and
Existing buildings and tenant spaces typically do not provide on-site parking and cannot
physically provide additional parking in the event of a change of use application that
triggers additional parking spaces.
Eating and Drinking Services’ Parking Ratios: The draft ordinance modifies parking ratios for
existing and new proposed new eating and drinking services definitions to acknowledge that
full service restaurants generate higher parking requirements than limited service
establishments, which have greater turnover.
Transportation Demand Management: The existing zoning ordinance requires TDM programs in
cases where uses request parking reductions of just 1 or 2 spaces. This requirement has been
burdensome for small retailers in particular. The draft ordinance modifies TDM thresholds,
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exempting retail and retail-like tenants who are proposing small retail additions (less than 1,500
sq. ft.) or changes in use to other retail or retail-like use.
FISCAL/RESOURCE IMPACT
STAKEHOLDER ENGAGEMENT
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these locations, allowing office or other non-retail uses could increase occupancy without
detracting from the vitality of the street frontage.
That the perception of a Conditional Use Permit as a hurdle is a legitimate concern. An
Administrative Use Permit is perceived as a more manageable permit to obtain.
Terms like “revitalization” and “interim ordinance” create uncertainty and the sense
that conditions are in flux; consider better messaging about proposed changes and
liaisons that support retail, such as a retail ambassador.
Retail needs are getting smaller and the deep retail space, especially Downtown, can
benefit from more flexible use allowances.
ENVIRONMENTAL REVIEW
ATTACHMENTS
APPROVED BY:
1
*NOT YET APPROVED*
Ordinance No. _____
Ordinance of the Council of the City of Palo Alto Amending Various Chapters of
Title 18 (Zoning) and Chapter 16.59 (Citywide Transportation Impact Fee of the
Palo Alto Municipal Code, and the Zoning Map, to Implement Retail Vitality
Measures
SECTION 1. Findings and Declarations. The City Council finds and declares as follows:
A.Like many communities, the City of Palo Alto has experienced high vacancy rates in retail
districts, which have been compounded by challenges associated with the COVID-19
pandemic as well as ongoing retail trends. Accordingly, the City Council has included retail
revitalization as a Council priority for the past several years.
B.Throughout 2023 and 2024, City staff, the Planning and Transportation Commission (PTC),
and the City’s consultant Michael Baker International (MBI) worked together to develop a
Retail Study Report intended to inform a citywide retail zoning strategy.
C.On September 18, 2024, the City Council Retail Committee reviewed the Final Draft Retail
Study Report and provided direction to staff on several zoning amendments should be
implemented immediately to support retail and retail-like uses in the City.
D.The PTC held six hearings on the Retail Study (in addition to four meetings of the PTC retail
ad hoc committee).
E.In December 16, 2024, the City Council adopted interim ordinance no. 5642, temporarily
implementing some of the recommendations of the Retail Study, while directing further
work by staff and the PTC on a permanent ordinance.
F.On October 29, 2025, the PTC reviewed additional analysis and recommendations prepared
by staff and the City’s consultant Lexington Planning.
G.On March 25, 2026, the PTC reviewed issues and options to encourage ground-floor retail,
provided comments, and recommended that the City Council adopt an ordinance.
H.The City Council now desires to adopt a retail revitalization to replace interim ordinance no.
5642.
SECTION 2. All references in the Palo Alto Municipal Code to “Conditional Use Permit” shall be
amended to read “Administrative Use Permit.” All references in the Palo Alto Municipal Code to
“CUP” shall be amended to read “AUP.” All references in the Palo Alto Municipal Code to
“conditionally permitted” shall be amended to read “administratively permitted.”
SECTION 3. Section 18.04.030 (Definitions) of Chapter 18.04 (Definitions) of Title 18 (Zoning) of the
Palo Alto Municipal Code is hereby amended as follows (additions underlined; deletions struck-
2
*NOT YET APPROVED*
through; text omitted but unchanged noted by bracketed ellipses; unannotated text indicates prior,
temporary amendments that would expire if not restated herein):
18.04.030 Definitions
(a) Throughout this title the following words and phrases shall have the meanings ascribed in this
section.
(12) “Animal care” means a use providing grooming, housing, medical care, or other services
to animals, including veterinary services, animal hospitals, overnight or short-term boarding
ancillary to veterinary care, indoor or outdoor kennels, and similar services.
(12) “Animal care, daytime” means a use providing care and services during the daytime only,
including grooming, socializing, housing, veterinary services, and animal hospitals that do not
provide overnight care.
(12.1) “Animal care, overnight” means a use providing care and services that includes overnight
or short-term boarding, such as kennels and animal hospitals with overnight care.
[. . .]
(12.6) “Automobile showroom” means a use primarily engaged in the sale of new and used
automobiles and trucks, or the display and demonstration of automobiles and trucks for the
purpose of facilitating sales, but which does not involve on-site storage of inventory, except as
incidental to the showroom use. Automobile showroom serves primarily pedestrian clientele
and is distinct from automobile dealership.
[. . .]
(47)“Eating and drinking service” means uses primarily engaged in serving prepared food and/or
beverages for consumption on or off the premises. Related definitions are provided in
subsections (45) (Drive-in/drive- through service).
(47) (A) “Eating and drinking service, full service” means a use providing preparation and
retail sale of food and beverages with a full menu and providing indoor seating area. Eating
and drinking service This use typically includes presence of a full commercial kitchen, and
commercial dishwasher, and table service. For establishments with incidental sale alcoholic
beverages, a minimum of 50% of revenues from an “eating and drinking service” must be
derived from the sale of food. Related definitions are provided in subsections (45) (Drive-
in/drive- through service, and (125)(B) (Intensive retail service) and (136) (Take-out service).
(B) “Eating and drinking, limited service” means a use where food and beverages are ready
to consume within approximately 15 minutes of the time of sale whether on the premises,
taken out, or delivered. Typically, limited seating area and no commercial kitchen are
provided. Examples may include delis, bakeries, frozen dessert shops, pizza shops, counter
service restaurants, and coffee shops. For establishments with incidental sale alcoholic
beverages, a minimum of 50% of revenues must be derived from the sale of food.
(C) “Bars” mean establishments devoted to serving alcoholic beverages and for which the
serving of food is incidental to the consumption of such beverages, with less than 50% of
revenues derived from the sale of food.
Split definition to distinguish between less
impactful daytime uses vs. overnight uses
which may require additional conditions
due to noise or other impacts.
Make interim ordinance regulation permanent.
Create three categories of eating and drinking services, which generate different parking
requirements: full service restaurants with table service and seating, food service with limited seating
(replaces "intensive retail service" below), and a new classification to allow bars.
3
*NOT YET APPROVED*
[. . .]
(56) “Financial service” means a use providing financial services to individuals, firms, or other
entities. The term “financial service” includes banks, savings and loan institutions, loan and
lending institutions, credit unions and similar services.
(A)“Retail finance service” means a financial service use operating in a retail-oriented
manner, offering face-to-face interactions, and convenient in-person transactions in
locations designed for public access. These services includes retail banks, savings and
loan institutions, loan and lending offices, credit unions, and similar services that
prioritize walk-in customers with access to immediate financial solutions or combined
with a publicly accessible retail component.
[. . .]
(57.6) “Formula retail business” means a retail, personal, or eating and drinking service that is
one of fifty (50) or more business locations in the State of California required by contractual or
other arrangement to maintain any of the following standardized characteristics: merchandise,
menu, services, decor, uniforms, architecture, facade, color scheme, signs, trademark, or
servicemark. For purposes of this definition:
(A)“Standardized merchandise, menu and/or services” means 50% or more of in- stock
merchandise from a single distributor bearing the same or similar markings; 50% or
more of menu items identical in name and presentation with other locations; or 50%
or more of services offered identical in name or presentation with other locations.
(B)“Decor” means the style of interior furnishings, which may include but is not limited to,
style of furniture, wall coverings or permanent fixtures.
(C)“Color Scheme” means the selection of colors used throughout, such as on the
furnishings, permanent fixtures, and wall coverings, or as used on the facade.
(D)“Uniforms” means standardized items of clothing including but not limited to
standardized aprons, pants, shirts, smocks or dresses, hats, and pins (other than name
tags) as well as standardized colors of clothing.
(E)“Facade” means the face or front of a building, including awnings, looking onto a street
or an open space.
(F)“Trademark” means a word, phrase, symbol or design, or a combination of words,
phrases, symbols or designs that identifies and distinguishes the source of the goods
from one party from those of others.
(G)“Servicemark” means a word, phrase, symbol or design, or a combination of words,
phrases, symbols or designs that identifies and distinguishes the source of a service
from one party from those of others.
[. . .]
(102.6) "Neighborhood-serving offices" are medical offices, professional offices, travel agencies,
and insurance agencies that fit the definition of a neighborhood-serving use.
Make interim ordinance regulations permanent.
Relocate definitions from Section 18.16.030
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*NOT YET APPROVED*
(102.7) A "Neighborhood Serving Use" is not a separate use classification, but describes the
class of uses that primarily serve individual consumers and households, not businesses, are
generally pedestrian oriented in design, and do not generate noise, fumes or truck traffic greater
than that typically expected for uses with a local customer base. A neighborhood-serving use is
also one to which a significant number of customers and clients travel, rather than the provider
of the goods or services traveling off-site.
[. . .]
(125) “Retail service” means a use open to the public during typical business hours and
predominantly engaged in providing retail sale, rental, service, processing, or repair of items
primarily intended for consumer or household use.
(A)“Extensive retail service,” as used with respect to parking requirements, means a retail
sales use having more than seventy-five percent of the gross floor area used for display,
sales, and related storage of bulky commodities, including household furniture and
appliances, lumber and building materials, carpeting and floor covering, air conditioning
and heating equipment, and similar goods, which uses have demonstrably low parking
demand generation per square foot of gross floor area.
(B)“Intensive retail service” as used with respect to parking requirements, means any retail
service use not defined as extensive retail service, such as boutiques, bookstores, and
small goods retail shops. and including limited food service (i.e. ‘ready-to-eat’ food
and/or beverage shops without a full commercial kitchen, where food and/or beverages
are ready to consume at the time of sale and any seating area is limited; examples include
sandwiches, frozen desserts, non-alcoholic beverages, and baked items).
(125.1) “Retail-like use” means a use generally open to the public during typical business hours
and predominantly engaged in providing services closely related to, but distinct from, retail
services, including but not limited to:
(A)Eating and drinking services, as defined in subsection (47);
(B)Hotels, as defined in subsection (73);
(C)Personal services, as defined in subsection (114);
(D)Theaters;
(E)Travel agencies;
(F)Commercial recreation, as defined in subsection (33);
(G)Commercial nurseries;
(H)Automobile showrooms, as defined in subsection (12.6);
(I)Day care centers, as defined in subsection (42);
(J)Retail financial services, as defined in subsection (56)(A); and
(K)Other commercial uses, services, or activities determined by the Director of Planning and
Development Services to be accessible to the general public, generate walk-in pedestrian
clientele, and contribute substantially to a high level of pedestrian activity, and meet the
intent of the 18.30(B).040 (Pedestrian Shopping) design standards.
Not all retail-like uses are permitted in zoning districts that allow retail-like uses. Refer to use
tables within each zoning district for specific permitted retail-like uses.
Replaced by "eating and drinking,
limited service" new use classification
5
*NOT YET APPROVED*
[. . .]
(136)“Take-out service” means a characteristic of an eating or drinking service which
encourages, on a regular basis, consumption of food or beverages, such as prepared or
prepackaged items, outside of a building, in outdoor seating areas where regular table service
is not provided, in vehicles parked on the premises, or off-site. Take-out service does not
include intensive retail service uses, as defined in subsection (125)(B).
[. . .]
SECTION 4. Section 18.08.040 of the Palo Alto Municipal Code, the “Zoning Map,” is hereby
amended by changing the zoning of the properties identified in Exhibit A by removing the Ground
Floor (GF) combining district.
SECTION 5. Sections 18.16.030 (Definitions), 18.16.040 (Land Uses), 18.16.050 (Office Use
Restrictions), and 18.16.060 (Development Standards) of Chapter 18.16 (Neighborhood,
Community, and Service Commercial (CN, CC and CS) Districts) of Title 18 (Zoning) of the Palo Alto
Municipal Code are hereby amended as follows (additions underlined; deletions struck-through;
text omitted but unchanged noted by bracketed ellipses):
18.16.030 Definitions
[. . .]
(e)"Neighborhood-serving offices" are medical offices, professional offices, travel agencies, and insurance
agencies that fit the definition of a neighborhood-serving use.
(f) A "Neighborhood Serving Use" is a use that primarily serves individual consumers and households, not
businesses, is generally pedestrian oriented in design, and does not generate noise, fumes or truck traffic
greater than that typically expected for uses with a local customer base. A neighborhood-serving use is also
one to which a significant number of customers and clients travel, rather than the provider of the goods or
services traveling off-site.
[. . .]
18.16.040 Land Uses
The uses of land allowed by this chapter in each commercial zoning district are identified in the
following tables. Land uses that are not listed on the tables are not allowed, except where
otherwise noted. Where the last column on the following tables (“Subject to Regulations in”)
includes a section number, specific regulations in the referenced section also apply to the use;
however, provisions in other sections may apply as well. For properties with combining district
zoning designations, refer to combining district use regulations for additional or superseding
requirements.
Acknowledge that most restaurants offer takeout;
remove definition and classification from use tables.
Removing this overlay from Midtown and Charleston will remove the
confusion over the three different use tables that apply to these areas.
See Section 18.16 for how uses are proposed to be regulated.
Relocated to Section 18.04.030 (Definitions) so
that this term is generally applicable across
multiple zoning districts
6
*NOT YET APPROVED*
(a)Commercial Zones and Land Uses
Permitted and conditionally permitted land uses for each commercial zone are shown in Table 1:
TABLE 1
PERMITTED AND CONDITIONALLY PERMITTED USES
P = Permitted Use CUP = Conditional Use Permit Required
LAND USE CN (4) CC, CC(2) CS (4)
Subject to
Regulations
In:
ACCESSORY AND SUPPORT USES
Accessory facilities and activities customarily associated with
or essential to permitted uses, and operated incidental to
the principal use.
P P P 18.42
Drive-in services or take-out services associated with
permitted uses(3) CUP CUP CUP 18.42
Tire, battery, and automotive service facilities, when
operated incidental to a permitted retail service or shopping
center having a gross floor area of more than 30,000 square
feet.
CUP 18.42,
18.40.160
Safe Parking 18.42.160
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Business and Trade Schools CUP P P
Churches and Religious Institutions P P P
Private Educational Facilities CUP P P
Private Clubs, Lodges, or Fraternal Organizations CUP P P
MANUFACTURING AND PROCESSING USES
Recycling Centers CUP CUP CUP
Warehousing and Distribution CUP
OFFICE USES
Administrative Office Services P 18.16.050
Medical Offices PCUP(5)(7) PCUP(5) PCUP(5) 18.16.050
Professional and General Business Offices P(7) P P 18.16.050
PUBLIC/QUASI-PUBLIC USES
Utility Facilities essential to provision of utility services but
excluding construction or storage yards, maintenance facilities,
or corporation yards.
CUP CUP CUP
RECREATION USES
Commercial Recreation CUPP(5) CUPP(5) CUPP(5) 18.40.160
Outdoor Recreation Services CUP CUP CUP
RESIDENTIAL USES
Revised permit levels and added uses to
provide more flexibility. Expanded allowed
uses in Midtown and Charleston that are
currently permitted with the -GF overlay.
7
*NOT YET APPROVED*
LAND USE CN (4) CC, CC(2) CS (4)
Subject to
Regulations
In:
Multiple-Family P(1) P(1) P(1) 18.16.060(b)
and (c)
Home Occupations P P P
Residential Care Homes P P P
RETAIL USES
Automobile Showroom P P P
Bars CUP CUP 18.42.090
Eating and Drinking Services, excluding drive-through drive-in and
take-out services
P(8) P P 18.40.160
18.42.090
Retail Services, excluding liquor stores P(8) P P 18.40.160
Liquor stores CUP P P 18.40.160
Shopping Centers P 18.16.060(c),
18.40.160
SERVICE USES
Ambulance Services CUP CUP CUP
Animal Care, daytime excluding boarding and kennels P P P 18.42.130
Animal Care, overnight CUP CUP CUP 18.42.130
Automobile Service Stations CUP CUP CUP 18.30(G)
Automotive Services CUP
Convalescent Facilities CUP P P
Day Care Centers P P P 18.40.160
Small Family Day Care Homes P P P
Large Family Day Care Homes P P P
Small Adult Day Care Homes P P P
Large Adult Day Care Homes CUP P P
Banks and Financial Services V CUP P(2) P(2) P(2)
General Business Services CUP CUP P
Hotels P P 18.16.060(d),
18.40.160
Mortuaries CUP P P
Neighborhood Business Services P 18.16.060(f)
Personal Services P P(6) P 18.16.060(f),
18.40.160
Reverse Vending Machines P P P
TEMPORARY USES
8
*NOT YET APPROVED*
LAND USE CN (4) CC, CC(2) CS (4)
Subject to
Regulations
In:
Farmer’s Markets CUP CUP CUP
Temporary Parking Facilities, provided that such facilities shall
remain no more than five years.
CUP CUP CUP
TRANSPORTATION USES
Parking as a principal use CUP CUP
Transportation Terminals CUP CUP
P = Permitted Use CUP = Conditional Use Permit Required
(1)Residential is only permitted in the following instances and pursuant to 18.16.060(b) and (c):
(i)Aas part of a mixed use development, pursuant to the provisions of Section 18.16.060(b), or
(ii)Oon sites designated as housing inventory sites in the Housing Element of the Comprehensive
Plan; and
(iii)Oon CN or CS sites on El Camino Real, or
(iv)On CN sites in the Midtown Shopping District and Charleston Shopping Center, except on the
ground-floor fronting public streets, or
(iv)Oon CC(2) sites.
(2) Except drive-through drive-in services.
(3) So long as drive up facilities, excluding car washes, provide full access to pedestrians and bicyclists.
A maximum of two such services shall be permitted within 1,000 feet, and each use shall not be less
than 150 feet from one another.
(4) For properties in the CN and CS zone districts, businesses that operate or have associated activities
at any time between the hours of 10:00 p.m. and 6:00 a.m. require a conditional use permit.
(5) Except, a A conditional use permit is not required for medical office or commercial recreation uses
up to 5,000 square feet of gross floor area, with the following exceptions, for which a conditional use
permit is always required for:
(A)ground-floor medical office fronting on California Avenue and, in the Charleston Shopping
Center, in the Midtown Shopping District, and Town and Country Shopping Center;
(B)commercial recreation uses fronting on California Avenue and in the Town and Country
Village Shopping Center.
(6) A conditional use permit is required for the following uses when fronting on California Avenue: (A)
Fitness or exercise studios, and similar uses exceeding 1,800 square feet in gross floor area; and (B)
Learning centers intended for individual or small group settings. A conditional use permit is required for
fitness or exercise studios, and similar uses exceeding 1,800 square feet in gross floor area in Town and
Country Village Shopping Center.
(7) In the Midtown Shopping District and Charleston Shopping Center, only “neighborhood serving
office” uses are permitted, and a CUP is required for office uses exceeding 2,500 sq. ft.
(8) In the Midtown Shopping District and Charleston Shopping Center, a conditional use permit is
required for eating and drinking services above 5,000 sq. ft and for other retail uses above 20,000 sq. ft.
[. . .]
Table 2 below currently prohibits residential uses in Midtown
and Charleston; this revision would allow residential on upper
floors and behind commercial uses.
Regulations
for California
Avenue have
been moved
to the -R
combining
district
18.30(A).040
Revises and
replaces
Table 5 (below)
in section (f) of
Section
18.16.060
Development
Standards
9
*NOT YET APPROVED*
(c) CN District: Special Use Requirements in the Charleston and Midtown Shopping Centers
The following regulations shall apply to areas of Charleston Center and the Midtown Shopping
Center as defined in Section 18.16.030.
Table 2 shows the uses permitted and conditionally permitted on the ground floor of the
applicable areas of the Charleston Center and Midtown Shopping Center. Permitted and
conditional uses specified in subsection (a) of this section shall only apply to the ground floor of
the areas of the Charleston and Midtown Shopping Centers as listed in Table 2. Uses lawfully
existing on January 16, 2001 may be continued as non-conforming uses but may only be replaced
with uses permitted or conditionally permitted under this subsection.
TABLE 2
CHARLESTON AND MIDTOWN SHOPPING CENTERS GROUND FLOOR USES
P = Permitted Use CUP = Conditional Use Permit Required X = Prohibited Use
LAND USES
Charleston
Shopping
Center
Midtown
Shopping
Center
Subject to
Regulations in:
ACCESSORY AND SUPPORT USES
Accessory facilities and uses customarily incidental to
permitted uses. P P
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Churches and Religious Institutions CUP CUP
Private Educational Facilities CUP CUP
MANUFACTURING AND PROCESSING USES
Recycling Centers CUP CUP
OFFICE USES
Neighborhood-serving offices that do not exceed 2,500 square
feet in floor area. P 18.16.050
Neighborhood-serving offices exceeding 2,500 square feet in
floor area. CUP 18.16.050
Administrative office uses and general business office uses (other
than neighborhood-serving travel agencies and insurance
agencies) other than those legally in existence on January
16,2001
X X 18.16.050
Medical offices not exceeding 2,500 square feet in area,
professional offices, travel agencies, and insurance agencies CUP 18.16.050
PUBLIC/QUASI-PUBLIC USES
Utility Facilities essential to provision of utility services but
excluding construction or storage yards, maintenance facilities,
or corporation yards.
CUP CUP
RECREATION USES
Commercial Recreation CUP CUP 18.40.160
Outdoor Recreation Services CUP CUP
Private Clubs, Lodges, or Fraternal Organizations CUP CUP
Integrated Charleston and Midtown use
allowances into Table 1 above. Deleting this
section means that Table 1 and the related
footnotes will regulate uses in Midtown Shopping
District and Charleston Shopping Center
10
*NOT YET APPROVED*
LAND USES
Charleston
Shopping
Center
Midtown
Shopping
Center
Subject to
Regulations in:
RESIDENTIAL USES
Residential uses of any nature X X
RETAIL USES
Eating and Drinking Services, excluding drive-in and take-out
services
P P 18.40.160
Retail Services, excluding liquor stores P P 18.40.160
Liquor stores CUP CUP 18.40.160
SERVICE USES
Ambulance Services CUP CUP
Animal Care, excluding boarding and kennels P P
Automobile Service Stations CUP CUP 18.30(G)
Convalescent Facilities CUP CUP
Day Care Centers P P 18.40.160
Financial Services CUP CUP
Mortuaries CUP CUP
Neighborhood Business Services P P
Personal Services P P 18.40.160
Reverse Vending Machines P P
TEMPORARY USES
Farmers’ Markets CUP CUP
Temporary Parking Facilities, provided that such facilities shall
remain no more than five years.
CUP CUP
P = Permitted Use CUP = Conditional Use Permit Required X = Prohibited Use
(d) Charleston Shopping Center Additional Use Restrictions
(1)Any office use first occupying space at the Center on or after January 16, 2001, shall obtain a
written determination from the director of planning and development services that it qualifies as
a neighborhood serving use, as defined in this chapter, before occupying its premises. The
applicant shall submit such information as the director shall reasonably require in order to make
the determination, and the director shall issue the determination within 30 days of receiving a
complete application. Failure to submit the required information shall be grounds for
determining that a business is not neighborhood-serving.
(2) No more than 7,850 square feet of total floor area at the Center shall be occupied by
office uses at any time.
(3) Prior to approving a conditional use permit for neighborhood-serving offices larger than
2,500 square feet in total floor area, the city shall find that the proposed use will be
neighborhood-serving, that it will be conducted in a manner that will enhance and strengthen
the Center as a neighborhood resource, and that it will not diminish the retail strength of the
center.
(e) Midtown Shopping Center: Additional Use Restrictions
11
*NOT YET APPROVED*
(1)An existing ground floor office may be replaced with another office if
(a)the new tenant or owner will continue the existing business or practice; or
(b) a conditional use permit is issued for the new office use.
(2) No conditional use permit shall be issued for any new office use on the ground floor
unless, in addition to the findings required for a conditional use permit as specified in Section
18.76.010, the city finds that the proposed use will be neighborhood serving, that it will be
conducted in a manner that will enhance and strengthen the Midtown Shopping District as a
neighborhood resource, and that it will not diminish the retail strength of the District.
(3) For properties at 711, 719, and 721 Colorado Avenue, and 689 Bryson Avenue , buildings
not fronting on Middlefield Avenue, designed and used for office purposes, and not well suited to
other uses are exempt from the provisions of this subsection (b).
18.16.050 Office Use Restrictions
The following restrictions shall apply to office uses:
(a) Conversion of Ground Floor Housing and Non-Office Commercial to Office
Medical, Professional, and Business offices shall not be located on the ground floor, unless any
of the following apply to such offices:
(1) Have been continuously in existence in that space since March 19, 2001, and as of such
date, were neither non-conforming nor in the process of being amortized pursuant to Chapter
18.30(I);
(2) Occupy a space that was not occupied by housing, neighborhood business service, retail
services, personal services, eating and drinking services, or automotive service on March 19, 2001
or thereafter;
(3) Occupy a space that was vacant on March 19, 2001;
(4) Are located in new or remodeled ground floor area built on or after March 19, 2001 if the
ground floor area devoted to housing, retail services, eating and drinking services, personal
services, and automobile services does not decrease;
(5) Are on a site located in an area subject to a specific plan or coordinated area plan, which
specifically allows for such ground floor medical, professional, and general business offices; or
(6) Are located anywhere in Building E or in the rear 50% of Building C or D of the property at
the southeast corner of the intersection of Park Boulevard and California Avenue, as shown on
sheet A2 of the plans titled “101 California Avenue Townhouse/Commercial/Office, Palo Alto, CA”
by Crosby, Thornton, Marshall Associates, Architects, dated June 14, 1982, revised November 23,
1982, and on file with the Department of Planning and Development Services.
(a)The following office use restrictions shall apply in the Midtown Shopping District and
Charleston Shopping Center:
(1)The only office uses permitted are “neighborhood serving office” uses.
(2)Prior to approving a conditional use permit for neighborhood-serving offices larger than
2,500 square feet in total floor area, the city shall find that the proposed use will be
neighborhood-serving and consistent with the purposes of the zoning district
(3)In the Midtown Shopping District, buildings at 711, 719, and 721 Colorado Avenue, and
689 Bryson Avenue, which do not front on Middlefield Avenue and are designed and
used for office purposes, are exempt from the provisions of this subsection.
Remove onerous and subjective findings, replace with "neighborhood-
serving" office limitation, size triggers for CUP, and finding related to district
purposes. Retail Preservation Ordinance will prevent office conversions
12
*NOT YET APPROVED*
(b)Size Restrictions on Office Uses in the CN and CS Districts (other than Midtown Shopping
District and Charleston Shopping Center):
(1)In the CN district, office uses shall be governed by the following regulations:
(A)Total floor area of permitted office uses on a lot shall not exceed 25% of the lot
area, provided:
(i)A lot shall be permitted to have at least a total floor area of 2,500 square feet of
office uses, provided the uses meet all other zoning regulations.
(ii)No lot shall be permitted to have more than a total floor area of 5,000 square
feet of office uses.
(B)Such uses may be allowed to exceed the maximum size, subject to issuance of a
conditional use permit in accord with the provisions of Chapter 18.76. The
maximum size for any conditional use shall be established by the director and
specified in the conditional use permit for such use.
(2)In the CS district, office uses shall be governed by the following regulations:
(A)No lot shall be permitted to have more than a total floor area of 5,000 square feet
of office uses.
(B)Such uses may be allowed to exceed the maximum size, subject to issuance of a
conditional use permit in accord with the provisions of Chapter 18.76. The
maximum size for any conditional use shall be established by the director and
specified in the conditional use permit for such use.
18.16.060 Development Standards
[. . .]
(f) Size of Establishments in the CN District
In the CN district, permitted commercial uses shall not exceed the floor area per individual use
or business establishment shown in Table 5. Such uses may be allowed to exceed the maximum
establishment size, subject to issuance of a conditional use permit in accord with Section
18.76.010. The maximum establishment size for any conditional use shall be established by the
director and specified in the conditional use permit for such use.
TABLE 5
MAXIMUM SIZE OF ESTABLISHMENT
Type of Establishment Maximum Size (ft 2 )
Personal Services 3,000
Retail services, except grocery stores 15,000
Grocery stores 20,000
Eating and drinking services 5,000
Neighborhood business services 3,000
[. . .]
Integrated the following into Table 1 above through footnotes.
CUP limitations have not been proposed on personal services or
neighborhood business services to provide more flexibility.
13
*NOT YET APPROVED*
SECTION 6. Sections 18.18.050 (Land Uses) and 18.18.060 (Development Standards) of Chapter
18.18 (Downtown Commercial (CD) District) of Title 18 (Zoning) of the Palo Alto Municipal Code are
hereby amended as follows (additions underlined; deletions struck-through; text omitted but
unchanged noted by bracketed ellipses):
18.18.050 Land Uses
The uses of land allowed by this chapter in each commercial zoning district are identified in the
following table. Land uses that are not listed on the tables are not allowed, except where
otherwise noted. Where the last column on the following tables (“Subject to Regulations in”)
includes a section number, specific regulations in the referenced section also apply to the use;
however, provisions in other sections may apply as well. For parcels designed with the -GF
combining district, refer to 18.30(C) for ground-floor use regulations.
Permitted and conditionally permitted land uses for the CD district are shown in Table 1:
Table 1
CD Permitted and Conditionally Permitted Uses
P Permitted Use • CUP Conditional Use Permit Required
CD-C CD-S CD-N Subject to
regulations in:
ACCESSORY USES
Accessory facilities and activities associated with or essential
to permitted uses, and operated incidental to the principal
use
P P P
Drive-in or Take-out Services associated with permitted uses
(2) CUP CUP CUP
Tire, battery, and automotive service facilities, when operated
incidental to a permitted retail service or shopping center
having a gross floor area of more than 30,000 square feet CUP 18.40.160
Safe Parking 18.42.160
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Business and Trade Schools P P
Churches and Religious Institutions P P P
Private Educational Facilities P P CUP
Private Clubs, Lodges, or Fraternal Organizations P P CUP
MANUFACTURING AND PROCESSING USES
Recycling Centers CUP CUP CUP
Warehousing and Distribution CUP
OFFICE USES
Administrative Office Services P 18.18.060(f)
Medical, Professional, and General Business Offices P P P 18.18.060(f)
PUBLIC/QUASI-PUBLIC FACILITY USES
Utility Facilities essential to provision of utility services but
excluding construction or storage yards, maintenance facilities,
or corporation yards
CUP CUP
Revised permit levels
and added uses to
provide more flexibility
in the types of uses
permitted.
14
*NOT YET APPROVED*
Table 1
CD Permitted and Conditionally Permitted Uses
P Permitted Use • CUP Conditional Use Permit Required
CD-C CD-S CD-N Subject to
regulations in:
RECREATION USES
Commercial Recreation CUP(3) CUP(3) CUP(3)
Outdoor Recreation Services CUP CUP CUP
RESIDENTIAL USES
Multiple-Family P (1) P (1) P (1) 18.18.060(b)
Home Occupations P P P
Residential Care Homes P P P
RETAIL USES
Automobile Showrooms P P P
Bars CUP 18.42.090
Eating and Drinking Services, except drive-through drive-in or
take-out services
P P P 18.18.060(g) ,
18.40.160
18.42.090
Retail Services, excluding liquor stores P P P 18.18.060(g) ,
18.40.160
Shopping Centers P 18.18.060(g) ,
18.40.160
Liquor Stores P P CUP 18.40.160
SERVICE USES
Animal Care, excluding boarding and kennels daytime P P P 18.42.130
Ambulance Services CUP CUP CUP 18.30(G)
Automobile Service Stations CUP CUP CUP
Automobile Services CUP
Convalescent Facilities P P CUP
Day Care Centers P P P 18.40.160
Small Family Day Care Homes P P P
Large Family Day Care Homes P P P
Small Adult Day Care Homes P P P
Large Adult Day Care Homes
Financial Services, except drive-up services P P CUP
General Business Services CUP P P
Hotels P P P 18.18.060(d) ,
18.40.160
Mortuaries P P CUP
Personal Services P(4) P(4) P(3)(4) 18.18.060(g) ,
18.40.160
15
*NOT YET APPROVED*
Table 1
CD Permitted and Conditionally Permitted Uses
P Permitted Use • CUP Conditional Use Permit Required
CD-C CD-S CD-N Subject to
regulations in:
Reverse Vending Machines P P P
TRANSPORTATION USES
Parking as a principal use CUP CUP
Passenger Transportation Terminals CUP
TEMPORARY USES
Indoor Farmers’ Markets CUP CUP CUP
Temporary Parking Facilities, provided that such facilities shall
remain no more than five years
CUP CUP CUP
P Permitted Use CUP Conditional Use Permit Required
(1)Residential is only permitted as part of a mixed use development, pursuant to the provisions of Section
18.18.060(b), or on sites designated as Housing Opportunity Sites in the Housing Element of the Comprehensive Plan,
pursuant to the provisions of Section 18.18.060(c).
(2) Drive-up facilities, excluding car washes, provide full access to pedestrians and bicyclists. A maximum of two such
services shall be permitted within 1,000 feet and each use shall not be less than 150 ft from one another.
(3) A conditional use permit is required for personal services over 5,000 sq. ft.
(3)A conditional use permit is not required for commercial recreation uses up to 5,000 square feet of gross floor
area, with the following exceptions, for which a conditional use permit is always required: (A) medical office fronting on
University Avenue; (B) commercial recreation uses fronting on University Avenue.
(4) A conditional use permit is required for the following uses when fronting on University Avenue: (A) Fitness or
exercise studios, and similar uses; and (B) Learning centers intended for individual or small group settings.
18.18.060 Development Standards
[. . .]
(g) Restrictions on Size of Commercial Establishments in CD-N Subdistrict
In the CD-N subdistrict, permitted commercial uses shall not exceed the floor area per individual
use or business establishment shown in Table 4. Such uses may be allowed to exceed the
maximum establishment size, subject to the issuance of a conditional use permit in accordance
with Chapter 18.76. The maximum establishment size for any conditional use shall be established
by the director and specified in the conditional use permit for such use.
TABLE 4
MAXIMUM SIZE OF ESTABLISHMENT
Type of Establishment Maximum Size (ft 2 )
Personal Services 3,000
Retail services, except grocery stores 15,000
Grocery stores 20,000
Eating and drinking services 5,000
Revises and
replaces Table 4
below
Moved personal services CUP
trigger to Table 1 above and
increased maximum size to 5,000
sq. ft. to increase flexibility.
Remaining CUP triggers are
unnecessarily restrictive given
that CD-N parcel sizes and
development standards will
generate smaller footprint
buildings and limited massing
(max 0.9 FAR and 35-foot building
height). Moreover, new buildings
will be subject to design review.
16
*NOT YET APPROVED*
[. . .]
SECTION 7. Section 18.29.050 (Permitted Uses) of Chapter 18.29 (North Ventura (NV) District
Regulations) of Title 18 (Zoning) of the Palo Alto Municipal Code is hereby amended as follows
(additions underlined; deletions struck-through; text omitted but unchanged noted by bracketed
ellipses):
18.29.050 Permitted Uses
The uses of land allowed by this chapter in each zoning district are identified in the following tables.
Land uses that are not listed in the tables are not allowed, except where otherwise noted. Where
the last column on the following tables ("Subject to Regulations in") includes a section number,
specific regulations in the referenced section also apply to the use; however, provisions in other
sections not specifically referenced may apply as well.
TABLE 1: PERMITTED AND CONDITIONALLY PERMITTED USES
P = Permitted Use
CUP = Conditional Use Permit Required TUP = Temporary Use Permit Required
— = Not Permitted
LAND USE NV-R1 NV-R2 NV-R3 NV-R4 NV-MXL
(1)(5)
NV-MXM
(5)
NV-MXH NV-PF Subject to
Regulations In:
ACCESSORY AND SUPPORT USES
18.40
Accessory facilities and activities
customarily incidental to the P P P P P P P -
18.10.080
permitted use 18.12.080
Accessory Dwelling Unit & Junior
Accessory Dwelling Unit when
accessory to primary and permitted
residential use
P P P P P P P - 18.09
Home Occupations, when accessory
to permitted residential use
P P P P P P P P 18.42
Horticulture, Gardening, and Growing
of food products for consumption by
occupants of a site
P P P P P P P -
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Private Clubs, Lodges, or Fraternal
Organizations, excluding any such
facility operated as a business for
profit
- - - CUP CUP - - -
Private Educational Facilities CUP CUP CUP CUP CUP P P -
Religious Institutions CUP CUP CUP CUP P P P -
OFFICE USES(2)
Administrative Office Services - - - - P P P - 18.29.050(a)
Medical Offices - - - - P P P - 18.29.050(a)
Revised permit levels and added uses
to provide more flexibility in the types
of uses permitted.
17
*NOT YET APPROVED*
TABLE 1: PERMITTED AND CONDITIONALLY PERMITTED USES
P = Permitted Use
CUP = Conditional Use Permit Required TUP = Temporary Use Permit Required
— = Not Permitted
LAND USE NV-R1 NV-R2 NV-R3 NV-R4 NV-MXL
(1)(5)
NV-MXM
(5)
NV-MXH NV-PF Subject to
Regulations In:
Professional and General Business
Offices
- - - - P P P - 18.29.050(a)
PUBLIC/QUASI-PUBLIC USES
Community Centers CUP CUP CUP CUP - - - CUP (3)
Utility Facilities essential to provision
of utility services but excluding
construction or storage yards,
maintenance facilities, or corporation
yards.
CUP CUP CUP CUP CUP CUP CUP -
RECREATION USES
Neighborhood Recreational Centers - - CUP CUP - - - CUP(3)
Commercial Recreation - - - - CUP CUP CUP CUP(3)
Outdoor Recreation Services CUP CUP CUP CUP - CUP CUP CUP(3)
Youth Clubs - - - - - - - CUP(3)
RESIDENTIAL USES
Single-Family P P - - - - - -
Two-Family P P - - - - - - 18.42.180
Multiple-Family - - P P P P P P (4)
Residential Care Homes P P P P P P P -
RETAIL USES
Automobile Showroom P
Bars CUP 18.42.090
Eating and Drinking Services, except
drive-through drive-in and takeout
services
- - P P P P P CUP (3) 18.40.160,
18.29.050(c)
Personal Services and Retail Services
of a neighborhood- serving nature - - P P P P P CUP (3)
18.40.160,
18.29.050(c)
Liquor stores - - - - - P P - 18.40.160,
18.29.050(c)
SERVICE USES
Animal Care, daytime excluding
boarding and kennels
- - - - P P P - 18.29.050(c)
18.42.130
Animal Care, overnight CUP CUP CUP 18.42.130
Convalescent Facilities - - - CUP P P P -
Day Care Centers CUP CUP CUP P P P P - 18.40.160
18
*NOT YET APPROVED*
TABLE 1: PERMITTED AND CONDITIONALLY PERMITTED USES
P = Permitted Use
CUP = Conditional Use Permit Required TUP = Temporary Use Permit Required
— = Not Permitted
LAND USE NV-R1 NV-R2 NV-R3 NV-R4 NV-MXL
(1)(5)
NV-MXM
(5)
NV-MXH NV-PF Subject to
Regulations In:
Large Family Day Care Homes P P P P P P P P(3)
Small Family Day Care Homes P P P P P P P P(3)
Large Adult Day Care Homes CUP CUP P P P P P P(3)
Small Adult Day Care Homes P P P P P P P P(3)
Financial Services - - - - P P P - 18.29.050(a),
18.29.060(b)
General Business Services - - - - P P P - 18.29.050(a),
18.29.060(b)
Hotels - - - - - P P - 18.40.160,
18.16.060(d)
Personal Services and Retail Services
defined as a neighborhood- serving
use
- - P P P P P CUP (3) 18.40.160,
18.29.050(c)
Other Personal Services - - - - P P P - 18.40.160,
18.29.050(c),
18.29.060(b)
AGRICULTURAL AND OPEN SPACE USES
Park uses and uses incidental to park
operation
- - - - - - - P
All facilities owned or leased, and
operated or used, by the City of Palo
Alto, the County of Santa Clara, the
State of California, the government of
the United States, the Palo Alto
Unified School District, or any other
governmental agency, or leased by
any such agency to another party
- - - - - - - P
Utility Facilities - - - - - - - CUP
TEMPORARY USES
Temporary Uses - - TUP TUP - - - - 18.42.050
Farmer’s Markets - - - - - CUP CUP -
Temporary Parking Facilities,
provided that such facilities shall
remain no more than five years
- - - - - CUP CUP CUP (3)
19
*NOT YET APPROVED*
TABLE 1: PERMITTED AND CONDITIONALLY PERMITTED USES
P = Permitted Use
CUP = Conditional Use Permit Required TUP = Temporary Use Permit Required
— = Not Permitted
LAND USE NV-R1 NV-R2 NV-R3 NV-R4 NV-MXL
(1)(5)
NV-MXM
(5)
NV-MXH NV-PF Subject to
Regulations In:
Notes:
For NV-MXL zoning district, the total floor area of non-residential uses permitted and conditionally permitted on a lot shall not
exceed 5,000 square feet.
For office uses, total floor area of permitted office uses on a lot shall not exceed 5,000 square feet.
Provided such use is conducted on property owned by the City of Palo Alto, the County of Santa Clara, the State of California, the
government of the United States, the Palo Alto Unified School District, or any other governmental agency, and leased for said uses.
Only a 100% Affordable Housing Project is permitted. Development shall follow NV-R4 standards.
Ground floor uses shall comply with the ground floor edge framework set forth in NVCAP section 2.3.
…
SECTION 8. Chapter 18.30(A) (Retail Shopping (R) Combining District Regulations) of Title 18 (Zoning)
of the Palo Alto Municipal Code is hereby amended as follows (additions underlined; deletions
struck-through; text omitted but unchanged noted by bracketed ellipses):
18.30(A).010 Specific Purposes
The retail shopping combining district is intended to modify the uses allowed in a commercial
district, where applied in combination with such district, to allow only retail, eating, and service-
oriented, and neighborhood-serving office commercial development on the ground floors
[. . .]
18.30(A).040 Permitted Uses Land Uses
Except to the extent a conditional use permit is required pursuant to Section 18.30(A).050, the
following uses shall be permitted in an R district:
(a)Eating and drinking services, except drive-in and take-out services.
(b)Personal services, except the following on California Avenue: fitness or exercise studios
exceeding 1,800 square feet in gross floor area
(c)Retail services.
(d) Financial services, except drive-in services.
(e) Pet grooming services.
(f) Automobile showroom.
(g) All other uses permitted in the underlying commercial district, provided they are not located
on a ground floor.
Permitted and conditionally permitted land uses in the combining district are identified in Table
1.Where the last column on the following tables ("Subject to Regulations in") includes a section
number, specific regulations in the referenced section also apply to the use. Conditional use
permits shall be issued in accordance with Chapter 18.76 (Permits and Approvals), subject to
restrictions in Section 18.40.160.
Replace narrative list of P/CUP uses, with table. Revised
permit levels and added uses (e.g., bars, neighborhood-
serving office, medical office) to provide more flexibility.
Table 1 below removes this exception for fitness. This
change would allow fitness studios up to 5,000 sq. ft.
by right. Beyond 5,000 sq. ft. fitness is classified as
commercial recreation which would require a CUP.
20
*NOT YET APPROVED*
Table 1
P Permitted Use • CUP Conditional Use Permit Required (R) Subject to regulations in:
OFFICE USES
Medical offices, that include retail services, fronting California Avenue CUP 18.30(A).055(b)
Neighborhood-serving offices, except fronting California Avenue. P 18.30(A).055(c)
RECREATION USES
Commercial recreation, fronting California Avenue CUP
Commercial recreation, other locations P
RETAIL USES
Automobile showrooms P
Bars CUP 18.42.090
Eating and drinking services, except drive-through services P 18.42.090
Formula retail businesses on California Avenue CUP
Retail financial services, except drive-through services. P
Retail services P
SERVICE USES
Animal care, daytime P 18.42.130
Personal services P
OTHER
All other uses permitted in the underlying commercial district, provided
they are not located on a ground floor.
CUP See underlying district
regulations
18.30(A).050 Conditional Uses
The following uses may be conditionally permitted in an R district, subject to the issuance of a
conditional use permit in accord with Chapter 18.76 (Permits and Approval):
(a)All other conditional uses allowed in the underlying commercial district provided they are not
located on a ground floor.
(b)Formula retail businesses on California Avenue.
(c)Fitness or exercise studios exceeding 1,800 square feet in gross floor area on California Avenue.
18.30(A).055050 Design Standards
(a)The following design standards shall apply in the R combining district:
(a) (1) Window Transparency. Exterior windows on the ground floor shall use transparent
glazing to the extent feasible. Low-e glass or minimal tinting to achieve sun control is
permitted, so long as the glazing appears transparent when viewed from the ground
level.
(b) (2) Visual Access. Window coverings are not permitted on the ground floor during typical
business hours. Where operations preclude transparency (e.g., theaters) or where
privacy requires window coverings, sidewalk-facing frontage shall include items of
visual interest including displays of merchandise or artwork; visual access shall be
provided to a minimum depth of 3 feet.
21
*NOT YET APPROVED*
(b) Medical Office Uses. For ground-floor medical office uses located within 40 feet of the
back of sidewalk on California Avenue, such uses shall include a retail services component
that occupies a minimum 15-foot depth, as measured from the California Avenue ground
floor building frontage.
(c) Neighborhood-Serving Office Uses. Ground-floor neighborhood-serving office uses may be
located in the rear of lots with frontage on California Avenue or fronting on side streets, if
retail or retail-like uses occupy a minimum 40-foot depth of the ground floor, as measured
from the back of sidewalk on California Avenue, and occupy the full extent of the California
Avenue building frontage, excluding required utilities, driveways, pedestrian access and
residential lobby.
[. . .]
18.30(A).070 Waivers and adjustments.
(a) The following shall be grounds for a request for waiver or adjustment of this Chapter:
(1)Economic Hardship. An applicant may request that the requirements of this Chapter be
adjusted or waived upon a showing that strict application would result in an unreasonable
financial burden on the property.
(2) Alternative Viable Use. An applicant may request that the requirements of this Chapter
18.30(A) be adjusted or waived based on a showing that: the permitted retail or retail-like use is
not viable; the proposed alternative use will support the purposes of the combining district and
Comprehensive Plan land use designation; and the proposed use will encourage active
pedestrian-oriented activity and connections.
(b) Documentation.
The applicant shall bear the burden of presenting substantial evidence to support a waiver or
modification request under this section and shall set forth in detail the factual and/or legal basis
for the claim, including all supporting technical documentation. Any request under this section
shall be submitted to the Planning and Development Services Director together with the fee
specified in the municipal fee schedule and an economic analysis or other supporting
documentation. A request under this section shall be acted upon by the City Council.
SECTION 9. Chapter 18.30(C) (Ground Floor (GF) Combining District Regulations) of Title 18 (Zoning)
of the Palo Alto Municipal Code is hereby amended as follows (additions underlined; deletions
struck-through; text omitted but unchanged noted by bracketed ellipses):
[. . .]
18.30(C).020 Permitted Uses Land Uses
(a) The following uses shall be permitted in the GF combining district, subject to restrictions in
Section 18.40.180:
(1) Eating and drinking;
(2) Hotels;
(3) Personal services, except for the following on parcels with frontage on University Avenue:
fitness and exercise studios exceeding 3,000 square feet in gross floor area;
(4) Retail services;
Allows
neighborhood-
serving office,
but not
fronting
California
Avenue.
Remove Waiver and Adjustments section entirely
to make regulations unambiguous and acknowledge
that the City is expanding permitted uses.
Allows medical office on California Avenue, if
the front of the space includes retail sales.
Replace narrative list of P/CUP uses, with table. Revised
permit levels and added uses (e.g., bars, neighborhood-
serving office, medical office) to provide more flexibility.
Table 1 below removes this exception for fitness. This
change would allow fitness studios up to 5,000 sq. ft.
by right. Beyond 5,000 sq. ft. fitness is classified as
commercial recreation which would require a CUP.
22
*NOT YET APPROVED*
(5) Theaters;
(6) Travel agencies;
(7) Commercial recreation up to 5,000 square feet in gross floor area, except for parcels with
frontage on University Avenue;
(8) Financial services, except drive-in services.
(9) Pet grooming services.
(10) Automobile showroom;
(11) All other uses permitted in the underlying district, provided such uses are not on the
ground floor.
(a)Permitted and conditionally permitted land uses in the combining district are identified in
Table 1 and, subject to restrictions in Section 18.40.180. Where the last column on the
following tables ("Subject to Regulations in") includes a section number, specific
regulations in the referenced section also apply to the use.
(b)Elimination or conversion of basement space currently in retail or retail-like use or related
support purposes is prohibited.
(c)Entrance, lobby, or reception areas serving non-ground floor uses may be located on the
ground floor to the extent reasonably necessary, provided they do not interfere with the
ground floor use(s), and subject to the approval of the Director.
18.30(C).030 Conditional Uses
(a) The following uses may be conditionally allowed on the ground floor in the GF ground floor
combining district, subject to issuance of a conditional use permit in accord with Chapter 18.76
(Permits and Approvals) and with the additional finding required by subsection (b), subject to
restrictions in Section 18.40.160:
(1) Business or trade school;
(2) Commercial recreation over 5,000 square feet in gross floor area or with frontage on
University Avenue;
(3) Day care;
(4) General business service;
(5) All other uses conditionally permitted in the applicable underlying district, provided such
uses are not on the ground floor.
(b a) The director may grant a conditional use permit under this section only if he or she makes
the following findings in addition to the subject to the findings required by Chapter 18.76
(Permits and Approvals) and a finding that:
(1) The location, access or design of the ground floor space of the existing building housing
the proposed use, creates exceptional or extraordinary circumstances or conditions
applicable to the property involved that do not apply generally to property in the same
district.
(2) Tthe proposed use will not be determined to the retail environment or the pedestrian-
oriented design support the objectives of the GF combining district.
(c b) Any use conditionally permitted pursuant to this section shall be effective only during the
existence of the building that created the exceptional circumstance upon which the finding
set forth in subsection (b) was made.
Remove
onerous and
subjective
findings.
23
*NOT YET APPROVED*
Table 1
P Permitted Use • CUP Conditional Use Permit Required (GF) Subject to regulations in:
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Business or trade school CUP
OFFICE USES
Medical offices, that include retail services, fronting University Avenue CUP 18.30(C).035(b)
Neighborhood-serving offices, except fronting University Avenue. P 18.30(C).035(c)
RECREATION USES
Commercial recreation, up to 5,000 sq. ft. P
Commercial recreation, more than 5,000 sq. ft. CUP
Commercial recreation, fronting University Avenue CUP
RETAIL USES
Automobile showrooms P
Bars CUP 18.42.090
Eating and drinking services, except drive-through services P 18.42.090
Retail financial services, except drive-through services. P
Retail services P
SERVICE USES
Animal care, daytime P
Day care centers CUP
General business service CUP
Personal services P
Theaters P
Travel Agencies P
OTHER
All other uses permitted in the underlying commercial district, provided they
are not located on a ground floor.
CUP See underlying district
regulations
18.30(C).035030 Design Standards
(a)Where the GF combining district is combined with the CD-C subdistrict, the following
design standards shall apply:
(a) (1) Window Transparency. Exterior windows on the ground floor shall use transparent
glazing to the extent feasible. Low-e glass or minimal tinting to achieve sun control is
permitted, so long as the glazing appears transparent when viewed from the ground
level.
(b) (2) Visual Access. Window coverings are not permitted on the ground floor during
typical business hours. Where operations preclude transparency (e.g., theaters) or
where privacy requires window coverings, sidewalk-facing frontage shall include items
of visual interest including displays of merchandise or artwork; visual access shall be
provided to a minimum depth of 3 feet.
Replace narrative list of P/CUP uses, with table.
Revised permit levels and added uses (e.g., bars,
neighborhood-serving office, medical office) to
provide more flexibility.
24
*NOT YET APPROVED*
(b) Medical Office Uses on University Avenue. For ground-floor medical office uses located
within 50 feet of the back of sidewalk on University Avenue, such uses shall include a retail
services component that occupies a minimum 15-foot depth, as measured from the
University Avenue ground floor building frontage.
(c) Neighborhood-Serving Office Uses on University Avenue. Ground-floor neighborhood-
serving office uses may be located in the rear of lots with frontage on University Avenue or
fronting on side streets, if one of the following conditions are met:
(1) Retail or retail-like uses occupy a minimum 50-foot depth of the ground floor, as
measured from the back of sidewalk on University Avenue, and occupy the full extent of
the University Avenue building frontage, excluding required utilities, driveways, pedestrian
access and residential lobby; or
(2) For buildings that do not have tenant spaces within 50 feet of University Avenue (e.g.,
flag lots, deep setbacks), neighborhood-serving offices are located a minimum of 50 feet
from University Avenue, as measured from the back of sidewalk.
[. . .]
18.30(C).050 Waivers and adjustments.
(a)The following shall be grounds for a request for waiver or adjustment of this Chapter:
(1) Economic Hardship. An applicant may request that the requirements of this Chapter be
adjusted or waived upon a showing that strict application would result in an unreasonable
financial impact on the property.
(2) Alternative Viable Use. An applicant may request that the requirements of this Chapter
18.30(A) be adjusted or waived based on a showing that: the permitted retail or retail-like
use is not viable; the proposed alternative use will support the purposes of the combining
district and Comprehensive Plan land use designation; and the proposed use will encourage
active pedestrian-oriented activity and connections.
(b) Documentation. The applicant shall bear the burden of presenting substantial evidence to
support a waiver or modification request under this section and shall set forth in detail the
factual and/or legal basis for the claim, including all supporting technical documentation. Any
request under this section shall be submitted to the Planning and Development Services Director
together with the fee specified in the municipal fee schedule and an economic analysis or other
supporting documentation. A request under this section shall be acted upon by the City Council.
SECTION 10. Section 18.38.030 (Permitted Uses) of Chapter 18.38 (PC Planned Community District
Regulations) of Title 18 (Zoning) of the Palo Alto Municipal Code is hereby amended as follows
(additions underlined; deletions struck-through):
18.38.030 Permitted uses.
Any use may be permitted in any specific PC district; provided:
(a)Such such use is shall be specifically listed as a permitted use and shall be located and
conducted in accord with the approved development plan and other applicable regulations
adopted pursuant to this chapter to govern each specific PC district; or
Remove Waiver and Adjustments section entirely
to make regulations unambiguous and acknowledge
that the City is expanding permitted uses.
Allows medical office on University Avenue, if
the front of the space includes retail sales.
Allows neighborhood-serving office,
but not fronting University Avenue.
25
*NOT YET APPROVED*
(b)Except for uses identified as being part of a PC community benefit, the Director may
determine that an unlisted use is materially similar to a listed use in the specific PC district
and may be allowed in the same extent and subject to the same standards as a listed
permitted use, if it has:
(1)Similar impacts on the neighborhood such as traffic generation, deliveries, noise and
lighting as listed uses; and
(2)Similar characteristics such as building type, site arrangement, floor area, number of
employees, indoor and/or outdoor uses, customer traffic, equipment use, hours of
operation, parking, vehicle trips and signage as listed uses.
SECTION 11. Section 18.40.180 (Retail Preservation) of Chapter 18.40 (General Standards and
Exceptions) of Title 18 (Zoning) of the Palo Alto Municipal Code is hereby amended as follows
(additions underlined; text omitted but unchanged noted by bracketed ellipses):
18.40.180 Retail Preservation
(a)Conversion of Retail and Retail-Like Uses Prohibited.
(1)Any ground floor Retail or Retail-Like use permitted or operating as of March 2, 2015
may be replaced only by another Retail or Retail-Like use, as permitted in the applicable
district.
(A)A ground floor Retail or Retail-Like use in the RT-35 district on properties with
frontage on Alma Street between Channing Avenue and Lincoln Avenue may
additionally be replaced by a Private Educational Facility use, provided that such use
shall not be thereafter replaced by an Office use.
(B)This subsection shall not apply to the following zoning districts:
(I)Residential zones: RM-30, RM-40, NV-R3, NV-R4
(II)Office/manufacturing zones, except within the San Antonio Road Area Plan
area: ROLM, ROLM(E), RP, RP(5), GM
[. . .]
SECTION 12. Section 18.42.090 (Alcoholic Beverages) of Chapter 18.42 (Standards for Special Uses)
of Title 18 (Zoning) of the Palo Alto Municipal Code are hereby amended and Section 18.42.130
(Animal Care) is hereby added as follows (additions underlined; deletions struck-through; text
omitted but unchanged noted by bracketed ellipses):
18.42.090 Alcoholic Beverages
(a)Purpose
This subsection establishes permit requirements and standards for establishments with
alcoholic beverage sales or service.
(b)Licensing
Establishments with alcoholic beverage sales or service shall comply with all applicable
regulations of the California Department of Alcoholic Beverage Control.
Allows the Director to determine whether an
unlisted use may be permitted in a PC district,
based on similar impacts and characteristics.
This provision would remove sites from RPO
applicability, including two residentially zoned -
sites, occupied by a hotel and daycare.
Allows alcohol incidental to food by right
and applies regulations for bars.
26
*NOT YET APPROVED*
(c)Permits Required
Table 1 shows permits required for alcoholic beverage service depending on the use
classification and type of alcohol service.
Table 1 Permits Required for Alcoholic Beverage Services
Use Classification Beer and Wine Distilled Spirits
Eating and Drinking Service P P
Bar CUP CUP
(a) Conditional Use Permit Required in Tandem with On-Sale License
In any district where otherwise permitted by this title, any eating and drinking establishment or
other use having any part of its operation subject to an on-sale license required by the State of
California shall be subject to securing a conditional use permit.
(b) Conditional Use Permit Required with New On-Sale License
A conditional use permit shall be obtained in the case of premises for which no conditional use
permit is in force, whenever a new on-sale license is required by the State of California.
(c)(d) Amendment to Conditional Use Permit Required with Expansion
In the case of premises for which a conditional use permit is in force, which permits the sale of
alcohol, but Table 1 permits less restrictive requirements, an administrative amendment to
such permit shall be required whenever such use is intensified or is expanded in square
footage.
(d)(e) Amendment to Conditional Use Permit Required with New On-Sale License
In the case of premises for which a conditional use permit is in force, but such use permit does
not permit sales of alcohol, compliance with the permit level identified in Table 1 an
amendment to such permit shall be required whenever a new on-sale license is required by the
State of California.
(e)(f) Alcohol Service in Parklets on Rights-of-Way
Establishments that are allowed by the city to serve alcohol for onsite consumption by
issuance of a conditional use permit (“CUP”) as required in pursuant to this section or as a legal
nonconforming use, and that have both an on-sale license from the California Department of
Alcoholic Beverage Control (“ABC”) and are duly authorized by ABC to serve alcohol in outdoor
areas, shall be allowed to serve alcohol for onsite consumption without an amendment of the
CUP in parklets on public property approved via permit per PAMC Chapter 12.11 or other
outdoor uses approved via permit per any other relevant section of the PAMC. Outdoor
alcohol service shall be in full compliance with all applicable regulations, including ABC
regulations, as may be amended.
(g)Findings. To approve a CUP for alcoholic beverage sales or service, the decision-making
body must make the following findings:
(1)The applicant has not operated a licensed establishment that has been the subject of
violations regarding alcohol, or violations of public safety or nuisance statutes or
regulations in Palo Alto. In making this finding, the decision-making body may consider
the number, frequency, and severity of prior violations, the time elapsed since the last
violation, and other relevant factors; and
27
*NOT YET APPROVED*
(2)At least one of the following:
(A)The proposed establishment will promote the City’s economic health, contribute to
Comprehensive Plan or area plan policies, or further the zoning district purpose; or
(B)The economic benefits associated with the establishment could not reasonably be
achieved without the proposed alcohol sales or service.
(h)Operational Conditions. Owners and operators of Bars or Eating and Drinking Services
with alcohol beverage service must meet the following performance standards:
(1)Hours. Hours of operation are subject to review and amendment by the review
authority as necessary to avoid detriment to the neighborhood or to achieve
conformance with revised City of Palo Alto standards or policies.
(2)Preventing Disturbances. The owner or operator of the establishment shall take
reasonable measures to prevent disturbances by patrons in the immediate vicinity.
Such measures shall include:
(A)Signs reminding patrons of nearby sensitive receptors, such as residences, and
requests not to congregate or loiter near such residences nor operate vehicles in a
noisy manner on public streets; and
(B)Sightlines to public areas near the establishment, keeping public areas free of trash
and litter, providing lighting, and otherwise preventing conduct that might disturb
the peace and quiet of residences in the vicinity.
(C)The operator shall assume reasonable responsibility for ensuring that patrons do
not block the entrance or interfere with pedestrian activity on the adjacent public
sidewalk.
(3)Training. All employees selling and/or serving alcoholic beverages, or directly
supervising such sales and/or service, shall finish the Licensee Education on Alcohol and
Drugs program, or another equivalent program offered or certified by the California
Department of Alcoholic Beverage Control within 90 days of employment at the
establishment. Employees who have finished the course within the last 12 months are
exempt from this requirement.
[. . .]
18.42.130 Animal Care
(a)Purpose
Conform with State licensing requirements and City regulations, regulate operations, and
ensure compatibility with other allowed uses in the applicable zoning district.
(b)Performance Standards
Animal Care uses shall be subject to the following standards. Animal care uses subject to a
conditional use permit may be required to meet additional standards such as hours of
operation, drop-off and pick-up regulations, fencing and privacy standards, in particular for
businesses with outdoor uses when adjacent to residential or other sensitive uses.
Identifies performance standards for
animal care uses.
28
*NOT YET APPROVED*
(1)Animal Control Permit. The facility shall maintain a valid permit with Animal Control at
all times, if required, and follow the guidelines of said permit all times.
(2)Nuisances and noise. The business shall be operated in a manner to protect any nearby
properties from excessive noise, odors, lighting or other nuisances from any sources
during the business hours. Noise levels emanating from the use shall not exceed the
maximum level established in Chapter 9.10.
(3)Interior materials. The interior building surfaces of indoor housing facilities shall be
constructed and maintained so that they are substantially impervious to moisture and
may be readily sanitized.
(4)Drainage. Adequate drainage facilities shall be installed and maintained to facilitate
proper sanitation and disposal of natural precipitation and water used to clean the
facility.
(5)Ventilation. Indoor housing facilities shall be adequately ventilated to provide for the
health and comfort of the animals at all times. Such facilities shall be provided with
fresh air either by means of windows, doors, vents, or air conditioning and shall be
ventilated so as to minimize drafts, odors, and moisture condensation.
(6)Waste. Provision shall be made for the removal and disposal of animal and food wastes,
bedding, dead animals, and debris, in accordance with applicable laws. Disposal
facilities shall be covered and operated as to minimize odors and disease hazards.
SECTION 13. Sections 18.52.030 (Basic Parking Requirements), 18.52.040 (Off-Street Parking,
Loading and Bicycle Facility Requirements), and 18.52.050 (Adjustments by the Director) of Chapter
18.52 (Parking and Loading Requirements) of Title 18 (Zoning) of the Palo Alto Municipal Code are
hereby amended as follows (additions underlined; deletions struck-through; text omitted but
unchanged noted by bracketed ellipses):
18.52.030 Basic Parking Regulations
[. . .]
(i)Transportation Demand Management Plan
(1)Requirement for TDM Plan: A Transportation Demand Management (TDM) Plan to
reduce and manage the number of single-occupant motor vehicle trips generated by the
project shall be prepared and submitted by the applicant in the following circumstances:
A.For all projects that generate 50 or more net new weekday (AM or PM peak hour) or
weekend peak hour trips; or
B.For all projects claiming a reduction in net new trips due to proximity to public transit,
exclusive of subsection (D); or the implementation of a TDM plan; and
C.For all projects requesting a parking reduction, except a retail or retail-like use
proposing an addition of less than 1,500 sq. ft. or change of use to other retail or
retail-like; or
Exempts small
retail
additions and
changes in
retail use
from onerous
TDM
requirements.
29
*NOT YET APPROVED*
D.For all projects with reduced parking pursuant to California Government Code
Section 65863.2 (AB 2097, 2022), except a retail or retail-like use proposing an
addition of less than 1,500 sq. ft. or change of use to other retail or retail-like.
(2)The Director shall have the authority to adopt guidelines for preparing TDM plans and
when applicable shall coordinate such guidelines with the Transportation Management
Association.
[. . .]
18.52.040 Off-Street Parking, Loading and Bicycle Facility Requirements
[. . .]
(c)Tables 1, 2, 3 and 34: Parking, Bicycle, and Loading Requirements
Tables 1, 2 and 23 below outline vehicle and bicycle parking requirements in general and for
Parking Assessment Districts, respectively. Where bicycle parking standards differ from
California Green Building Standards for bicycle parking, the more stringent standards shall apply.
Table 34 outlines loading requirements for each land use.
For mixed-use projects, the requirements for each land use shall be applied and required for the
overall project.
Table 1
Minimum Off-Street Parking Requirements
Use
Vehicle Parking
Requirement
(# of spaces)
Bicycle Parking Requirement
Spaces
Class 1 Long
Term (LT) and
Short Term (ST)
…
Eating and Drinking Services:
(a) With drive-through drive-in
or take-out facilities
1 per 200 sq. ft. of gross floor area, plus
minimum queue line for 10 cars, subject to
further evaluation for higher demand drive-
through uses. 3 per 100 sq. ft. of gross floor
area
3 per 400 sf 40% - LT 60% - ST
(b)All othersFull Service 1 space for each 15060 sq. ft. gross floor
area sq. ft. of public service area, plus 1
space for each 200 gross sq. ft. for all other
areas.
1 per 600 sf of
public service
area, plus 1 per
2,000 sf for other
areas
40% - LT 60% - ST
(c)Limited Service 1 space for each 250 sq. ft. gross floor area 1 per 2,000 sf 40% - LT 60% - ST
(d)Bars 1 space for each 150 sq. ft. gross floor area 1 per 1,000 sf 40% - LT 60% - ST
[. . .]
Updates use classifications to match new
definitions; modifies ratios to align with demand.
30
*NOT YET APPROVED*
4.For residential mixed-use developments in the CD-C zone, CC(2) zone, on CN and CS zoned sites abutting
El Camino Real, and on CS zoned sites abutting San Antonio Antonia Road between Middlefield Road and
East Charleston Road, the first 1,500 square feet of ground-floor retail uses shall not be counted toward the
vehicle parking requirement.
[. . .]
Table 2
Minimum Off-Street Parking Requirements for Parking Assessment Districts
Use Vehicle Parking Requirement (# of spaces) 1
For Downtown University Avenue Parking Assessment District:
Residential Uses See Table 1
All Other Uses 1 per 250 square feet
For California Avenue Parking Assessment District:
Residential Uses See Table 1
Hotel/Motel/Inn See Table 1
All Other Uses 1 per 250 square feet
1.For residential mixed-use developments in the CD-C zone, CC(2) zone, and on CN and CS
zoned sites abutting El Camino Real, the first 1,500 square feet of ground-floor retail uses shall
not be counted toward the vehicle parking requirement.
[. . .]
Table 23
Minimum Off-Street Bicycle Parking Requirements for Parking Assessment Districts (IF USE IS
NOT LISTED, REFER TO TABLE 1 FOR REQUIREMENTS)
Use Vehicle Parking Requirement
(# of spaces)
Bicycle Parking Requirement
Class1 Spaces
For Downtown University Avenue Parking Assessment District:
All uses (except residential) 2 1 per 250 square feet 1 per 2,500
square feet
40% - LT 60% -
ST
Residential Uses See Table 1
For California Avenue Parking Assessment District:
Automobile Service Stations
1 per 310 square feet of gross
enclosed floor area, plus queue
capacity equivalent to the service
capacity of gasoline pumps
1 per 10
employees 100%-ST
Automotive Services
1 per 150 square feet of gross
floor area, display, or storage on
site
1 per 10
employees 100%-ST
Eating and Drinking Services:
Establish blended rate for California
Avenue, consistent with
Downtown, to simplify regulations
and acknowledge that parking
standards for these areas cannot be
enforced pursuant to AB2097/Gov.
Code Section 65863.2
Maintain bike
parking
standards
by use
classification.
31
*NOT YET APPROVED*
Use Vehicle Parking Requirement
(# of spaces)
Bicycle Parking Requirement
Class1 Spaces
(a)With drive-through drive-in or
take-out facilities
3 per 100 sf of gross floor area 3 per 400 sf 40% - LT 60%-ST
(b) All others 1 per 155 sf of gross floor area 1 per 1,550 sf
Financial services:
(a)Bank, savings and loan offices
with 7,500 square feet of floor
area or less:
1 per 180 sf of gross floor area 1 per 1,800 sf 40%-LT 60% - ST
(b) Banks, savings and loan offices
with more than 7,500 square feet
of floor area:
1 per 310 sf of gross floor area
(c)Others 1 per 180 sf of gross floor area 1 per 1,800 sf
General Business Services:
(a)Enclosed 1 per 360 sf of gross floor area 1 per 3,600 sf 80%- LT 20%- ST
(b)Open lot 1 per 500 sf of sales, display or
storage site area
1 per 5,000 sf 100%- ST
Medical, professional, and
general business offices
1 per 310 sf of gross floor area 1 per 3,100 sf 60%-LT 40% - ST
Personal Services 1 per 450 sf of gross floor area 1 per 4,500 sf 20% - LT 80% -
ST
Retail:
(a) Intensive 1 per 240 sf of gross floor area 1 per 2,400 sf 20%-LT 80% -ST
(b) Extensive 1 per 350 sf of gross floor area 1 per 3,500 sf
(c)Open lot 1 for each 500 square feet of
sales, display, or storage site area.
1 per 5,000 sf 100%-ST
OTHER USES
Any use not specified See Table 1
1.Long Term (LT) and Short Term (ST) bicycle spaces as described in Section 18.54.060.
2.For residential mixed-use developments in the CD-C zone, CC(2) zone, and on CN and CS zoned sites
abutting El Camino Real, the first 1,500 square feet of ground-floor retail uses shall not be counted
toward the vehicle parking requirement.
Table 34
Minimum Off-Street Loading Requirements
[. . .]
32
*NOT YET APPROVED*
18.52.050 Adjustments by the Director
Automobile parking and off-street loading requirements prescribed by this chapter may be
adjusted by the director in the following instances and in accord with the prescribed limitations in
Table 4, when in his/her opinion such adjustment will be consistent with the purposes of this
chapter, will not create undue impact on existing or potential uses adjoining the site or in the
general vicinity, and will be commensurate with the reduced parking demand created by the
development, including for visitors and accessory facilities where appropriate. No reductions may
be granted that would result in provision of less than ten (10) spaces on a site. The following are
adjustments that apply to developments not located within a parking assessment district.
Adjustments within the parking assessment districts are contained in Section 18.52.080. The
decision of the regarding parking adjustments may be appealed as set forth in Chapter 18.78
(Appeals).
Table 4 Allowable Parking Adjustments
Purpose of
Adjustment
Amount of Adjustment Maximum Reduction 2
[. . .] [. . .] [. . .]
Combined Parking
Adjustments
Parking reductions may be granted for any
combination of the above circumstances as
prescribed by this chapter, subject to limitations on
the combined total reduction allowed.
3060% reduction of the total
parking demand otherwise
required
40% reduction for affordable
housing projects
[. . .] [. . .] [. . .]
1.See Section 18.52.050(d) below regarding requirements for TDM programs.
2.No parking reductions may be granted that would result in provision of less than ten (10) parking spaces
on site.
2.3. No parking reductions may be granted for projects that are entitled to the reduced parking standards
in Table 1 of Section 18.52.040 for senior housing.
3.4. Applies to 100% affordable housing projects and the residential component of 100% affordable
housing mixed-use projects. "100% affordable housing" as used herein means a multiple-family housing
project consisting entirely of affordable units, as defined in Section 16.65.020 of this code, available only
to households with income levels at or below 120% of the area median income, as defined in Chapter
16.65, except for a building manager's unit.
(a)Combining Parking Adjustments
Parking reduc ons may be granted for any combinaon of circumstances, prescribed by this chapter, so
long as in total no more than a 3060% reduc on of the total parking demand otherwise required occurs,
or no less than a 40% reduc on for affordable housing projects (including Single Room Occupancy (SRO)
units).
[. . .]
Allow more
flexibility
for shared
parking
arrangements.
33
*NOT YET APPROVED*
SECTION 14. Section 18.76.015 (Additional Findings for Specified Retail Uses) of Chapter 18.76
(Permits and Approvals) of Title 18 (Zoning) of the Palo Alto Municipal Code is hereby deleted in its
entirety.
SECTION 15. Section 16.59.040 (Exemptions) of Chapter 16.59 (Citywide Transportation Impact
Fee) of Title 16 (Building Regulations) of the Palo Alto Municipal Code are hereby amended as
follows (additions underlined; deletions struck-through; text omitted but unchanged noted by
bracketed ellipses):
16.59.040 Exemptions.
The provisions of this chapter shall not apply to:
(a)City buildings or structures.
(b)Public school buildings or structures.
(c)Affordable units, either for sale or rental, that exceed the minimum number required for
projects under the city's below market rate (BMR) housing program or other provisions of
this code, which units are, by recordable means, obligated to be and remain affordable units
for a period consistent with the requirements of Section 16.65.075(c) of this code.
(d)Day care centers used for childcare, nursery school or preschool education.
(e)Accessory dwelling units (ADU).
(f)Junior accessory dwelling units (JADU).
(g)Retail service, eating and drinking service, personal service, or automotive service when the
total additional square footage is 1,500 square feet or less. This exemption shall apply only
when the additional square footage of new development does not exceed 1,500 square feet.
New development that is larger than 1,500 square feet shall pay a fee for all square footage,
including the first 1,500 square feet.
(h)(g) New development which is exempt from the fee by virtue of the Constitution of the
United States or California or by virtue of other applicable state or federal law.
SECTION 16. If any section, subsection, clause or phrase of this Ordinance is for any reason held to
be invalid, such decision shall not affect the validity of the remaining portion or sections of the
Ordinance. The Council hereby declares that it should have adopted the Ordinance and each
section, subsection, sentence, clause or phrase thereof irrespective of the fact that any one or
more sections, subsections, sentences, clauses or phrases be declared invalid.
SECTION 17. The Council finds that the Ordinance is exempt from the California Environmental
Quality Act (CEQA) pursuant to CEQA Guidelines Section 15061(b)(3) because it can be seen with
certainty that there is no possibility that the foregoing amendments to reduce retail vacancies will
have a significant effect on the environment.
Removes
subjective
findings
Add fee exemption for small retail additions, consistent with
fee exemptions in Section 16.45.050 and 16.58.030.
34
*NOT YET APPROVED*
SECTION 18. This Ordinance shall be effective from the thirty-first day after the date of its
adoption. Once effective, this Ordinance shall repeal Ordinance no. 5642.
INTRODUCED:
PASSED:
AYES:
NOES:
ABSTENTIONS:
ABSENT:
ATTEST:APPROVED:
__________________________
City Clerk
APPROVED AS TO FORM:
__________________________
Assistant City Attorney
_________________________
Mayor
_________________________
City Manager
__________________________
Director of Planning and
Development Services
35
*NOT YET APPROVED*
Exhibit A (Remove Ground Floor (GF) Combining District)
Charleston Shopping Center
Midtown Shopping District
Attachment B: Summary of Draft Ordinance
PAMC Chapter/Section # Proposed Amendments
Ch. 18.04.030:
Definitions
Make permanent changes to definitions.
Split “Animal Care” definition into two use
classifications, based on impact.
Split “Eating and Drinking Services” into three use
classifications, to create distinct parking requirements,
and allow bars without food service.
Remove “take out service” as it pertains to food service
Relocate “neighborhood-serving” use definitions here
Ch. 18.16:
Neighborhood,
Community, and Service
Commercial (CN, CC and
CS) Districts
Streamline overlapping, confusing, and contradictory
use regulations for Midtown and Charleston Shopping
Centers.
Allow neighborhood-serving offices and residential uses
in the Midtown and Charleston Shopping Centers
(except along public frontages).
Expand allowed uses in the CC and CS districts,
including some from the “retail-like” category, and bars
with a CUP.
Revised permit levels (i.e., by right vs. CUP) to expand
by right uses.
Ch. 18.18: Downtown
Commercial (CD) District
Streamline overlapping use regulations.
Expand allowed uses, including some from the “retail-
like” category, and bars with a CUP.
Ch. 18.29 North Ventura Expand allowed uses, including some from the “retail-
like” category, and bars with a CUP.
Ch. 18.30(A): Retail
Shopping (R) Combining
District Regulations
(Applicable on California
Avenue)
Ch. 18.30(C): Ground
Floor (GF) Combining
District Regulations
(Applicable in Downtown
core)
Make permanent 2024 additions to allowed uses.
Expanded allowed uses.
Remove subjective findings, and Waiver and
Adjustments.
Allow neighborhood-serving offices, except along
University Ave. and California Ave. frontages.
Allow medical office, with a retail sales component, on
University Ave. and California Ave.
Ch. 18.38: Planned
Communities (PC)
Districts
Allow Director authority to interpret list of allowed uses
in commercial PCs and allow "similar" uses, except
where use is listed as a community benefit.
Ch. 18.40.180: Retail
Preservation
Exempt multifamily residential and office/manufacturing
zones from retail preservation regulations.
Ch. 18.42: Standards for
Special Uses
Modify Section 18.42.090 (Alcoholic Beverages) to
streamline permitting and apply conditions for bars and
restaurants with alcohol service, regarding noise,
training, hours of operation, etc.
Establish Section 18.42.130 (Animal Care) to create
generally applicable conditions for animal care uses,
regarding nuisances, drainage, ventilation, waste, etc.
Ch. 18.52: Parking and
Loading Requirements
Establish blended parking rate for the California Avenue
Parking district (similar to Downtown).
Modify ratios for eating and drinking services.
Modify thresholds for when a transportation demand
management (TDM) program is required.
Increase shared parking opportunities.
Ch. 18.76.010 &
18.77.060 Process and
Administration (and
throughout PAMC)
Replace all references from CUP to Administrative Use
Permit (AUP) to better reflect the primarily
administrative nature of this permit process.
Ch. 16.59: Citywide
Transportation Impact
Fee
Exempt small retail uses from the citywide
transportation fee, consistent with other fee exemptions,
in Sections 16.45.050 and 16.58.030.
9
3
2
5
Attachment C: Overlapping Use Regulations Applicable to Charleston and Midtown Shopping Centers
This document analyzes four sets of use regulations and size limitations that apply to the Charleston and Midtown
Shopping Centers. The -GF combining district use regulations stipulate that they supersede all other use regulations, so
columns two through four become moot.
Ground-Floor Use Regulations
18.16.040 Table 2
Land Uses
CN Use Regulations
18.16.040 Table 1
and CN Maximum
Size 18.16.060
Table 5
Charleston
Shopping
Center
Midtown
Shopping Center
GF Combining
District (18.30(C))
(Ground-Floor Use
Regulations)Comments
EDUCATIONAL, RELIGIOUS, AND ASSEMBLY USES
Business and Trade Schools X X X CUP
Private Educational Facilities CUP CUP CUP X
Private Clubs, Lodges, or
Fraternal Organizations CUP CUP CUP X
Inconsistent with same
use category under
“Recreation Uses” below
OFFICE USES
Medical Offices
P (<5,000 sq. ft.) -
Charleston
CUP – Midtown
X (except see
below)
CUP (<2,500 sq.
ft. only) X
Professional and General
Business Offices
P (<5,000 sq. ft.)
CUP (>5,000 sq. ft.)X X (except see
below)X
Neighborhood-serving offices
(including medical offices,
professional offices, travel
agencies, and insurance
agencies)
P
P (<2,500 sq.
ft.)
CUP (>2,500
sq. ft.) not to
exceed 7,850
sq. ft
X X
Professional offices, travel
agencies, and insurance
agencies only
P X
CUP not to
exceed 7,850
sq. ft
X
Confusing and
inconsistent across
subsections
9
3
2
5
Ground-Floor Use Regulations
18.16.040 Table 2
Land Uses
CN Use Regulations
18.16.040 Table 1
and CN Maximum
Size 18.16.060
Table 5
Charleston
Shopping
Center
Midtown
Shopping Center
GF Combining
District (18.30(C))
(Ground-Floor Use
Regulations)Comments
RECREATION USES
Commercial Recreation P (<5,000 sq. ft.)
CUP (>5,000 sq. ft.) CUP CUP
P (<5,000 sq. ft.)
CUP (>5,000 sq.
ft.)
Inconsistent permit
thresholds
Outdoor Recreation Services CUP CUP CUP X
Private Clubs, Lodges, or
Fraternal Organizations X CUP CUP X
Inconsistent across
regulations and with same
use category under
“Education, Religious, and
Assembly Uses” above
RETAIL USES
Eating and Drinking Services,
excl. drive-in and take- out
services
P (<5,000 sq. ft.)
CUP (>5,000 sq. ft.)P P P (allows drive-ins
and take-out)
Inconsistent permit
thresholds
Retail Services, excl. liquor stores
P (<15,000 sq. ft.)
CUP (>15,000 sq.
ft.)
CUP (>20,000 sq.
ft.) for grocery stores
P P P Inconsistent permit
thresholds
Liquor stores CUP CUP CUP X
SERVICE USES X
Ambulance Services CUP CUP CUP X
Animal Care, excl. boarding and
kennels P P P X
Automobile Service Stations CUP CUP CUP X
Automobile showroom X X X P GF is most permissive
Convalescent Facilities CUP CUP CUP X
9
3
2
5
Ground-Floor Use Regulations
18.16.040 Table 2
Land Uses
CN Use Regulations
18.16.040 Table 1
and CN Maximum
Size 18.16.060
Table 5
Charleston
Shopping
Center
Midtown
Shopping Center
GF Combining
District (18.30(C))
(Ground-Floor Use
Regulations)Comments
Day Care Centers P P P CUP
Banks and Financial Services CUP CUP CUP X
Retail financial services, except
drive-in services; P P P P
Not explicitly listed in CN,
Charleston or Midtown,
but interpreted by staff as
retail/personal service
General Business Services X X X CUP
GF is most permissive
Also see “Neighborhood
Business Services” below
Hotels X X X P GF is most permissive
Mortuaries CUP CUP CUP X
Neighborhood Business Services P (<3,000 sq. ft.)
CUP (>3,000 sq. ft.)P P X
Inconsistent permit
thresholds (18.04
Definition limits use to
2,500 sq. ft.)
Personal Services P (<3,000 sq. ft.)
CUP (>3,000 sq. ft.)P P P Inconsistent permit
thresholds
Pet Grooming Services X X X P GF is most permissive
Reverse Vending Machines P P P X
Theaters P P P P
Not explicitly listed in CN,
Charleston or Midtown,
but interpreted as by staff
as retail/personal service
Travel agencies P P P P
Not explicitly listed in CN,
Charleston or Midtown,
but interpreted as by staff
as retail/personal service
9
3
2
5
2657 Spring Street, Redwood City, CA 94063 | thehayesgroup.com 650.365.0600 | 350 Sansome Street, Suite 750, San Francisco, CA 94104
Architecture & Interiors
March 25, 2026
Planning Commission Chair Aikin
and fellow Planning Commissioners
SENT VIA EMAIL
Planning.Commission@paloalto.gov
jennifer.armer@paloalto.gov
Re: Agenda Item 3
PTC Meeting March 25, 2026,
Dear Chair Aikin and fellow commissioners,
As you evaluate and discuss the staff recommendations regarding policies to increase retail vitality in the
city, I would like to address policies related to historic properties which appear to have been overlooked.
Historic properties are a treasure. We want to preserve them as part of the fabric and history of Palo Alto.
These properties are often building types that are unusual or present with architectural nuances
associated with their historic use. Examples include historic churches, civic buildings, and old theaters.
To keep these buildings viable and part of the community after a change from their original use there
needs to be flexibility in permitted uses. Having these buildings occupied with tenants is imperative to the
financial health of the maintenance of the historic building and its ongoing disposition. And, having them
occupied increases the vitality of the neighborhood.
The Palo Alto Comprehensive plan has policies and programs that address this need for flexibility and
historic preservation.
Policy L-7.8
Promote Adaptive reuse of historic buildings.
Program L7.8.1
Promote and expand available incentives for the retention and rehabilitation of buildings with historic merit
in all zones and revise existing zoning and permit regulations to minimize constraints to adaptive reuse.
Policy L-7.9
Allow compatible nonconforming uses for the life of historic buildings.
These excerpted policies and programs around historic properties needs to be addressed in these
revised ordinances under consideration.
2657 Spring Street, Redwood City, CA 94063 | thehayesgroup.com 650.365.0600 | 350 Sansome Street, Suite 750, San Francisco, CA 94104
Architecture & Interiors
An example of one historic property, a Category I historic property, the highest historic integrity, is the
Varsity Theater. Since Hana Haus moved out this building has about 2/3 of the ground floor vacant. Blu
Bottle continues to operate. The theater is a perfect example of an historic building with an architectural
nuance or impediment to the permitted uses under PAMC in the GF overlay (retail or retail like uses).
Entering from University Avenue, there is a ninety-foot-long courtyard before there is any entry to the
building. The frontage along University Avenue is only 35 feet but the property widens at the rear to three
times this distance where there are no street facing walls or windows facing the sidewalk. Retailers are
not interested in this building because of this lack of frontage, the size of the ground floor and the
courtyard in front and I believe this is a perfect example of where there needs to be flexibility in the
permitted uses as envisioned in Program L7.8.1.
For the Varsity Theater, allowing office as a permitted use in the non-street facing rear portion of the
building while requiring retail in the portion where Blu Bottle is located will open up the options for tenants.
It is better for Palo Alto, and specifically the University Avenue corridor, to have all buildings occupied but
especially these beautiful historic buildings in our downtown. Allowing flexibility in the permitted uses for
these properties will allow them to be occupied by different uses that will all add to the vitality of the
downtown with more people walking the streets and alleyways, supporting our retailers and restaurants.
Please consider tonight a Retail Vitality Policy that encourages adaptive reuse and flexibility in permitted
uses for historic properties.
Yours truly,
Ken Hayes, AIA
Principal
Attachment F: March 25, 2026 PTC Comments on the Draft Ordinance and Staff
Responses
This table identifies specific issues where the PTC requested further consideration and
provides staff’s responses, including changes to the draft ordinance in Attachment A.
PTC Comments Changes to Draft Ordinance
Ch. 18.30(A) & Ch. 18.30(C):
Contemplation about which types of
medical office uses might be appropriate
on California and University Avenues;
ultimately, the PTC deferred to the City
Council which types of medical and
medical office uses may be appropriate.
For further discussion by the City
Council. See discussion in the staff
report for options and staff
recommendations regarding medical
offices.
Ch. 18.52: Concerns about streamlining
office parking ratios across districts.
Removed proposed changes to office
parking ratios.
Ch. 18.38: Concerns about effects that
allowing flexibility in Planned
Communities (PC) zones could have on
community benefits.
Specified that uses identified as being
part of the PC’s community benefit (e.g.,
grocery store) are excluded from being
changed to a similar use.
Ch. 16.59: Concerns about small retail
additions piecemealing development
proposals to avoid impact fees.
No change proposed since this is not
anticipated to be a major issue, but
would require staff resources to track. If
the Council would like to regulate
piecemealing, the ordinance could
include a trigger date (e.g., as of May 1,
2026).
Ch. 18.40.180: Remove retail
preservation modifications to the ROLM
and GM-zoned parcels in the San
Antonio Road corridor; allow the San
Antonio Road Area Plan to determine
appropriate regulations in that location.
Revised retail preservation exemptions
to exclude parcels within the San
Antonio Road Area Plan area, while that
planning effort is still underway.
Various Sections: Minor edits and
clarifications to definitions, standards for
alcohol sales and service, and other
zoning text.
Revised.
From:Alex Giovannotto
To:Council, City
Subject:Fwd: Letter Submission re: Item #15 (Retail Vitality and Zoning)
Date:Friday, May 15, 2026 12:34:32 PM
Attachments:Letter re Item #15 (Retail Vitality and Zoning) - Council Meeting 5_18_26.pdf
CAUTION: This email originated from outside of the organization. Be cautiousof opening attachments and clicking on links.
i
Hi,
I also sent this email with attached letter to the City Clerk's office with my Public Comment
Letter on Item #15 for this Monday's (18th) meeting --- could you please confirm that the
letter will be in Monday's City Council packet?
Thanks,
--Alex
Alex Giovannotto
Vittoria Management, Inc.
Direct: 650-980-1900
Main: 650-328-7480
---------- Forwarded message ---------
From: Alex Giovannotto <alex@vrent.com>
Date: Fri, May 15, 2026 at 9:51 AM
Subject: Letter Submission re: Item #15 (Retail Vitality and Zoning)
To: <city.clerk@paloalto.gov>
Cc: Armer, Jennifer <Jennifer.Armer@cityofpaloalto.org>
Hi City Clerk's Office,
Please find attached my public comment letter regarding Item #15 (Retail Vitality and Zoning)
for this Monday's (May 18th) City Council Meeting.
Thank you,
--Alex Giovannotto
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This is their first email to you.
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Dear Members of the Palo Alto City Council,
My family are Palo Alto residents and own a long-vacant building at 451 University Avenue, at the far end
near Kipling Street. We finally have a great prospective tenant to fill this space that offers AI-based health
screening. This is a modern personal service that has proven highly popular among residents of downtown
London and Stockholm, and soon in New York City. However, presently in Palo Alto, our University Avenue
(GF) zoning has not kept pace with newer personal service uses, and as a result, their service does not fit
into any of the definitions.
Please consider the following narrow and precise definition as the 10th entry in the “Personal Services” list
for the University Avenue (GF) District [the underlining highlights the operative terms]:
Health screening, including biometric body scanning, imaging, or other health testing services directly
serving the public, so long as no medical treatment and not primarily fulfilling outside medical orders.
The Existing Permitted “Personal Service” Uses in the GF Zone:
For context, below are the current allowed Personal Services in the University Avenue GF zone
(items A - I), with the addition of this new item (item J):
(114) “Personal service” means a use providing services of a personal convenience nature, and cleaning,
repair or sales incidental thereto, including:
(A) Beauty shops, nail salons, day spas, and barbershops;
(B) Self-service laundry and cleaning services; laundry and cleaning pick-up stations where all cleaning
or servicing for the particular station is done elsewhere; and laundry and cleaning stations where the
cleaning or servicing for the particular station is done on site, utilizing equipment meeting any applicable
Bay Area Air Quality Management District requirements, so long as no cleaning for any other station is
done on the same site, provided that the amount of hazardous materials stored does not at any time
exceed the threshold which would require a permit under Title 17 (Hazardous Materials Storage) of this
code;
(C) Repair and fitting of clothes, shoes, and personal accessories;
(D) Quick printing and copying services where printing or copying for the particular service is done on
site, so long as no quick printing or copying for any off-site printing or copying service is done on the same
site;
(E) Internet and other consumer electronics services;
(F) Film, data and video processing shops, including shops where processing for the particular shop is
done on site, so long as no processing for any other shop is done on the same site;
(G) Art, dance or music studios intended for an individual or small group of persons in a class (see
“commercial recreation” for other activities); and
(H) Fitness and exercise studios, or similar uses, in a space having 5,000 square feet or fewer of gross
floor area (see “commercial recreation” for uses exceeding 5,000 square feet).
(I) Learning centers intended for individual or small group settings, including tutoring, standardized
test preparation, language classes, after-school programs, cooking classes, and similar uses.
(J) Health screening, including biometric body scanning, imaging, or other health testing services
directly serving the public, so long as no medical treatment and not primarily fulfilling outside medical
orders.
WHAT IS AI-BASED HEALTH SCREENING?
• Customers walk in and receive a full body scan using the latest visual scanning technology
• A massively detailed 3D model of your body is generated
• Their AI-based software analyzes the model and a staff member with proper medical training
explains the results
• If a previously unknown health concern is discovered, on exit the customer is handed clear
documentation to bring to their preferred healthcare provider
• Total time: in-and-out in less than an hour
WHY HAS AI-BASED HEALTH SCREENING BECOME SO POPULAR?
• This new AI-technology works very well: About 1 in 10 tests discovers a previously unknown
health concern. In particular, the tech is amazing at detecting early-stage skin cancer.
• They have solved the historic barriers to mass participation in preventative health: The service
is non-invasive, convenient, priced reasonably, and delivered in an attractive, welcoming facility.
• In Europe, they have already performed over 10,000 AI-based health screenings.
WHAT ARE THE ECONOMIC VITALITY BENEFITS?
This service would advance the economic vitality of the University Avenue (GF) zone by strongly
aligning with key objectives:
• Showcase high technology: As the birthplace of Silicon Valley, Palo Alto should lead, not be
left behind, in the new wave of technology-based personal services offerings.
• High pedestrian activity: Filling this long empty space with a very popular service would be a
major boost to foot traffic and dynamism at University Avenue’s sleepy far east end.
• Regional draw: This unique flagship service will draw customers from across the Bay Area,
many who have not experienced University Avenue’s offerings for some time.
• Evening vitality: Their operating hours and demand for the service will ensure strong
pedestrian traffic from morning through the evening.
• Façade and Pedestrian Visual Experience: Their beautiful, transparent, high-tech façade design
would be a fine addition to the University Avenue streetscape.
I thank you for the effort to modernize the GF zoning code, and for the outreach to the business
community for ideas to bring enhanced vitality to downtown Palo Alto.
Sincerely,
Alex Giovannotto
May 18, 2026 www.paloalto.gov
RETAIL VITALITY
ORDINANCE
City Council
2
BACKGROUND
2023 - 2024:
PTC Retail Ad
Hoc Committee
(4 Meetings)
2023 - 2024:
PTC Hearings
(6 Meetings)
Sept 2024:
Council Retail
Committee
Recommended
Amendments
Dec 2024: City
Council Adopted
Interim
Ordinance
Streetsense and
Michael Baker
International Reports
Provide Background
Data and Analysis
3
INTERIM ORDINANCE
●Expanded permissible uses for ground floor spaces, including:
○Personal services, pet grooming, financial institutions,
automobile showrooms, and other “retail-like” uses.
●Reduced threshold for waivers/adjustments to use regulations.
●Modified formula retail definition to allow larger enterprises
on California Avenue.
●Sunsets December 31, 2026.
4
CURRENT PROCESS
October 29,
2025
PTC Study
Session
January 22,
2026
Council
Retail
Committee
May 18,
2026
City Council
Hearing
March 25,
2026
PTC
Hearing
December
31, 2026
Interim
Ordinance
Sunsets
we are here
5
OVERVIEW
Intent:
●Codify the interim ordinance.
●Reduce ground-floor vacancies.
●Encourage vibrancy in the City’s commercial areas.
Summary of Ordinance:
●Allow a broader range of retail, retail-like, and other commercial uses.
●Reduce confusion from overlapping/conflicting regulations.
●Reduce subjectivity, reinforce district purposes, and add standard conditions.
●Streamline permit approvals.
6
EATING & DRINKING SERVICES
Use Classification Description Permit Allowed Districts Minimum Parking
Eating and Drinking,
Full Service
Table service,
seating
P
All commercial
districts
1 space/150 sf
Eating and Drinking,
Limited Service
Ready to eat,
limited seating
P 1 space/250 sf
Bars Alcohol service,
without food
service
CUP CD(C), CC, CC(2),
CS, -R, -GF, NV-MXH
1 space/150 sf
New
New
7
OFFICES & MEDICAL OFFICES
●Allow “neighborhood-serving” offices in Downtown
and California Avenue areas, in rear of tenant spaces
or fronting side streets.
●Allow medical offices, with on-site retail, on
University and California Avenues (with CUP).
●Require design standards and CUPs for large spaces.
●Simplify office use restrictions.
8
MIDTOWN AND CHARLESTON SHOPPING CENTERS
●Streamline use regulations into one use table to
eliminate confusion and inconsistencies:
○Utilize CN use table, with footnotes
○Remove -GF combining district designation
●Allow residential uses on upper floors and
behind retail.
●Limit office to “neighborhood serving” uses.
●Expand allowed uses, including retail-like.
9
STREAMLINE PERMITTING
●Shift certain conditionally permitted uses to permitted
uses (CUP → P).
●Allow Director to interpret list of allowed uses in
commercial PCs and allow "similar" uses.
●Replace subjective findings and waiver/adjustments, with
expanded uses and standard conditions.
●Replace “Conditional Use Permit” with “Administrative Use
Permit” to acknowledge review and approval by staff (i.e.,
name change, not process change).
10
PARKING
●Establish blended parking rates for the
California Avenue Parking district.
●Modify thresholds for when a transportation
demand management (TDM) program is
required (e.g., exempt small retail additions)
●Increase shared parking opportunities.
11
Exempt non-retail zoning districts:
●Multi-family residential zones: RM-30, RM-40,
NV-R3, NV-R4
●Office/manufacturing zones: ROLM, ROLM(E),
RP, RP(5), GM (except within the San Antonio
Road Area Plan area)
RETAIL PRESERVATION ORDINANCE
12
STAFF RECOMMENDATION
Adopt an ordinance to amend various sections of Titles 16 and 18 of the Palo
Alto Municipal Code and the Zoning Map to implement retail vitality measures
related to Comprehensive Plan policies and the City Council's 2025 Enhance
Business Vibrancy Priority.