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HomeMy WebLinkAbout2026-04-17 Climate Action and Sustainability Committee Agenda PacketCLIMATE ACTION AND SUSTAINABILITY COMMITTEE Special Meeting Friday, April 17, 2026 Community Meeting Room & Hybrid 2:00 PM   Climate Action and Sustainability Committee meetings will be held as “hybrid” meetings with the option to attend by teleconference/video conference or in person. Information on how the public may observe and participate in the meeting is located at the end of the agenda. The meeting will be broadcast live on YouTube https://www.youtube.com/c/cityofpaloalto. VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/85380918387) Meeting ID: 853 8091 8387 Phone: 1(669)900-6833   PUBLIC COMMENTS General Public Comment for items not on the agenda will be accepted in person for up to three minutes or an amount of time determind by the Chair. General public comment will be heard for 30 minutes. Additional public comments, if any, will be heard at the end of the agenda. Public comments for agendized items will be accepted both in person and via Zoom for up to three minutes or an amount of time determined by the Chair. Requests to speak will be taken until 5 minutes after the staff’s presentation or as determind by the Chair. Written public comments can be submitted in advance to city.council@PaloAlto.gov and will be provided to the Council and available for inspection on the City’s website. Please clearly indicate which agenda item you are referencing in your subject line. Multiple individuals who wish to speak on the same item may designate a spokesperson. Spokespersons must be representing five or more verified individuals who are present either in person or via zoom. Spokespeople will be allowed up to 10 minutes, at the discretion of the presiding officer. Speaking time may be reduced if the presiding officer reduces the speaking time for individual speakers. PowerPoints, videos, or other media to be presented during public comment are accepted only by email to city.clerk@PaloAlto.gov at least 24 hours prior to the meeting. Once received, the Clerk will have them shared at public comment for the specified item. To uphold strong cybersecurity management practices, USB’s or other physical electronic storage devices are not accepted. Signs and symbolic materials less than 2 feet by 3 feet are permitted provided that: (1) sticks, posts, poles or similar/other types of handle objects are strictly prohibited; (2) the items do not create a facility, fire, or safety hazard; and (3) persons with such items remain seated when displaying them and must not raise the items above shoulder level, obstruct the view or passage of other attendees, or otherwise disturb the business of the meeting.  1 April 17, 2026 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. CALL TO ORDER   PUBLIC COMMENT Members of the public may speak in-person ONLY to any item NOT on the agenda. 1-3 minutes depending on number of speakers. Public Comment is limited to 30 minutes. Additional public comments, if any, will be heard at the end of the agenda.   STANDING VERBAL REPORTS A.Staff Comments B.Committee Member Comments and Announcements ACTION ITEMS   1.Review and Discussion of Scope of Policy Research and Analysis Planned for 2026-2027 S/CAP Work Plan Items CA13, CA14, and CA16 focused on the Regulatory and Financial Strategies and Scenarios for Community-wide Electrification; CEQA Status – Not a Project Late Packet Report Added 2.Status Update on 2026 Communications and Engagement Planned for 2026-2027 S/CAP Work Plan Items C1, C2, and C3; CEQA Status – Not a Project Late Packet Report Added FUTURE MEETINGS AND AGENDAS Members of the public may not speak to the item(s)   ADJOURNMENT      2 April 17, 2026 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. PUBLIC COMMENT INSTRUCTIONS Members of the Public may provide public comments to teleconference meetings via email, teleconference, or by phone. 1.Written public comments may be submitted by email to city.council@PaloAlto.gov. 2.For in person public comments please complete a speaker request card located on the table at the entrance to the Council Chambers and deliever it to the Clerk prior to discussion of the item. 3.Spoken public comments for agendized items using a computer or smart phone will be accepted through the teleconference meeting. To address the Council, click on the link below to access a Zoom-based meeting. Please read the following instructions carefully. ◦You may download the Zoom client or connect to the meeting in- browser. If using your browser, make sure you are using a current, up-to-date browser: Chrome 30 , Firefox 27 , Microsoft Edge 12 , Safari 7 . Certain functionality may be disabled in older browsers including Internet Explorer. Or download the Zoom application onto your smart phone from the Apple App Store or Google Play Store and enter in the Meeting ID below. ◦You may be asked to enter an email address and name. We request that you identify yourself by name as this will be visible online and will be used to notify you that it is your turn to speak. ◦When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will activate and unmute speakers in turn. Speakers will be notified shortly before they are called to speak. ◦When called, please limit your remarks to the time limit allotted. A timer will be shown on the computer to help keep track of your comments. 4.Spoken public comments for agendized items using a phone use the telephone number listed below. When you wish to speak on an agenda item hit *9 on your phone so we know that you wish to speak. You will be asked to provide your first and last name before addressing the Council. You will be advised how long you have to speak. When called please limit your remarks to the agenda item and time limit allotted. CLICK HERE TO JOIN Meeting ID: 853 8091 8387 Phone: 1(669)900-6833 Americans with Disability Act (ADA) It is the policy of the City of Palo Alto to offer its public programs, services and meetings in a manner that is readily accessible to all. Persons with disabilities who require materials in an appropriate alternative format or who require auxiliary aids to access City meetings, programs, or services may contact the City’s ADA Coordinator at (650) 329-2550 (voice) or by emailing ada@PaloAlto.gov. Requests for assistance or accommodations must be submitted at least 24 hours in advance of the meeting, program, or service.  3 April 17, 2026 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. California Government Code §84308, commonly referred to as the "Levine Act," prohibits an elected official of a local government agency from participating in a proceeding involving a license, permit, or other entitlement for use if the official received a campaign contribution exceeding $500 from a party or participant, including their agents, to the proceeding within the last 12 months. A “license, permit, or other entitlement for use” includes most land use and planning approvals and the approval of contracts that are not subject to lowest responsible bid procedures and have a value over $50,000. A “party” is a person who files an application for, or is the subject of, a proceeding involving a license, permit, or other entitlement for use. A “participant” is a person who actively supports or opposes a particular decision in a proceeding involving a license, permit, or other entitlement for use, and has a financial interest in the decision. The Levine Act incorporates the definition of “financial interest” in the Political Reform Act, which encompasses interests in business entities, real property, sources of income, sources of gifts, and personal finances that may be affected by the Council’s actions. If you qualify as a “party” or “participant” to a proceeding, and you have made a campaign contribution to a Council Member exceeding $500 made within the last 12 months, you must disclose the campaign contribution before making your comments.  4 April 17, 2026 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. Climate Action and Sustainability Committee Staff Report Report Type: ACTION ITEMS Lead Department: City Clerk Meeting Date: April 17, 2026 Report #:2604-6204 TITLE Review and Discussion of Scope of Policy Research and Analysis Planned for 2026-2027 S/CAP Work Plan Items CA13, CA14, and CA16 focused on the Regulatory and Financial Strategies and Scenarios for Community-wide Electrification; CEQA Status – Not a Project This item will be a late packet publication on 4/9/26. Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 1  Packet Pg. 5 of 31  9 7 4 3 Climate Action and Sustainability Committee Staff Report Report Type: ACTION ITEMS Lead Department: City Clerk Meeting Date: April 17, 2026 Report #:2604-6205 TITLE Status Update on 2026 Communications and Engagement Planned for 2026-2027 S/CAP Work Plan Items C1, C2, and C3; CEQA Status – Not a Project This item will be a late packet publication on 4/9/26. Item 2 Item 2 Staff Report        Item 2: Staff Report Pg. 1  Packet Pg. 6 of 31  Climate Action and Sustainability Committee Staff Report From: City Manager Report Type: ACTION ITEMS Lead Department: Public Works Meeting Date: April 17, 2026 Report #:2602-5956 TITLE Review and Discussion of Scope of Policy Research and Analysis Planned for 2026-2027 S/CAP Work Plan Items CA13, CA14, and CA16 focused on the Regulatory and Financial Strategies and Scenarios for Community-wide Electrification; CEQA Status – Not a Project RECOMMENDATION This is a discussion item to engage the Climate Action and Sustainability Committee (CASC) about regulatory options staff intends to explore and scenarios and strategies it intends to model, and to collect feedback to ensure the scope aligns with community priorities. No action or recommendation is requested. EXECUTIVE SUMMARY This report outlines the key elements staff plans to evaluate in developing policy options for community-wide electrification, including potential regulations, scenarios for the pace of electrification, the City’s role and strategies, and related issues such as carbon pricing and the transition from gas. Staff intends to complete this analysis by the end of 2026, with the goal of CASC and UAC review in December 2026 or Q1 2027. To facilitate this rapid timeline, staff plans to seek feedback from the CASC in June on the policy options to be analyzed and the scope of the analysis to ensure it effectively enables CASC, UAC, and City Council policy review and decision making. To enable development of these policy options staff is seeking CASC feedback on regulatory approaches staff is considering integrating into the policy options. The report includes a survey of regulations and pricing approaches used in other jurisdictions; some outside of California. Not all elements reviewed will necessarily be feasible for final policy packages due to legal, operational, or business constraints. However, staff is seeking CASC feedback on the list of regulatory items to explore—especially priorities, gaps, or concerns—and will incorporate that input when returning with specific policy packages for analysis, ideally before the Council’s Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 1  Packet Pg. 7 of 31  summer break. Feedback is intended to ensure staff work is focused and the prospective detailed analysis completed is in alignment with expectations. BACKGROUND 1 As part of the 2023-2025 S/CAP Work Plan4 staff worked with a consultant, E3, to establish an S/CAP Funding Model and supporting input data to model the costs, benefits, and funding needs of different scenarios and strategies for community-wide electrification.2 3 which includes Climate Action work plan items CA 13 (Develop Funding and Financing Strategies for Consideration), CA 14 (Regulatory Measures), and CA 16 (Cost-Based Pricing of Non-Electric Decarbonization and Inefficient Electrification). This staff report outlines how staff intends to further these work items over the course of this year. 4 and October 17, 20255 meetings, respectively, suggested that while only about 40% of gas utility costs were associated with the fixed costs of distributing gas, meaning they did not necessarily decline with declining gas usage, reductions in those costs would require very high levels of electrification. It would take very high levels of electrification before there were enough gas mains without usage that could be abandoned and result in reductions in costs of operating the distribution system. This transitional cost will be critical to consider in any strategic analysis. ANALYSIS 1 https://www.paloalto.gov/climateaction 2 Climate Action and Sustainability Committee Special Meeting, December 13, 2025; Agenda Item #A; SR #2507- 5025, https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=84030&dbid=0&repo=PaloAlto 3 City Council, March 2, 2026; Agenda Item #9; SR #2602-5985, https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=86664&dbid=0&repo=PaloAlto 4 Utilities Advisory Commission, October 1, 2025; Agenda Item #2; SR #2502-4137, https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=84155&dbid=0&repo=PaloAlto 5 Climate Action and Sustainability Committee, October 17, 2025; Agenda Item #2; SR #2507-5022, https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=83904&dbid=0&repo=PaloAlto Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 2  Packet Pg. 8 of 31  scenarios for community-wide electrification and the funding needs for each. These scenarios gave insight into the financial dynamics of community-wide electrification, but were not actionable, in part because they were based on a 2024 policy environment. End of life replacement regulations, where cost-effective A building emissions savings ordinance, where efficiency or electrification measures are funded (or completed, if preferred) upon building sale Building performance standards, where larger commercial buildings are required to meet efficiency or emissions standards that tighten over time Rental habitability standards that require landlords to implement a certain level of energy efficiency over time. Staff would explore whether and how such standards could be used for electrification Tenant “right to plug” rules requiring landlords to allow tenants to install EV charging unless they provide it themselves. Rules like these could be paired with City programs to make such installations easier for both tenants and landlords. Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 3  Packet Pg. 9 of 31  Staff would pair regulatory options with City program strategies to develop policy options that vary in the pace at which the community achieves its emissions goals. Staff would return with these policy options for CASC feedback in June before completing modeling to ensure they cover a complete range of policy options the CASC believes the City Council would want to consider. The policy options would include an updated “business as usual” baseline for what electrification would occur absent any City regulatory or programmatic actions, and would include the infrastructure investment needed to support that electrification under the baseline scenario. It would then include several other policy options, including: Options that maintain current levels of electrification program spending, though adapted to maximize cost-efficiency and complemented by local regulations, with a prediction of how quickly the community would achieve its emissions goals at that level of spending. Policy options designed to achieve specific targets, such as 80x35, 80x40, and 80x45 11 and Low Carbon Fuel Standard revenues), new taxes, or utility ratepayer revenues (e.g. through a surcharge), though the latter requires analysis of the rate impact and potential electrification-related cost for any given proposal. The legal requirements for these revenue sources, such as ballot measures, would be highlighted and the timelines for their implementation would be factored into the scenarios. Any uncertainties about these revenue sources (such as long-term availability of special revenue sources) would be factored in as well. 11 Cap and Invest was previously known as Cap and Trade. While the funding sources have been reauthorized through 2045, Air Resources Board rulemakings continue (https://ww2.arb.ca.gov/rulemaking/2026/cap-and- invest2026) and there continues to be uncertainty about revenue amounts and limitations on use of revenue. Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 4  Packet Pg. 10 of 31  There has been some discussion by the CASC and community environmental stakeholders about including a wider variety of global environmental costs within Palo Alto’s gas rates. It is possible that under high electrification scenarios declining sales could lead to an increase in gas rates if fixed costs were not reduced as quickly as sales declined, which could have a similar effect, though this is less likely in early years. The California constitution requires the City’s gas rates to reflect only the City’s cost to provide gas service to ratepayers, unless 2/3 of Palo Alto ratepayers approve adding additional costs to their rates. Attachment B includes a survey of different carbon pricing approaches. FISCAL/RESOURCE IMPACT STAKEHOLDER ENGAGEMENT 13 13 Climate Action and Sustainability Committee Special Meeting, December 13, 2025; Agenda Item #A; SR #2507- 5025, https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=84030&dbid=0&repo=PaloAlto Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 5  Packet Pg. 11 of 31  ENVIRONMENTAL REVIEW This update is for informational purposes only with no action requested by the CASC, and therefore it is not a project subject to review under the California Environmental Quality Act (CEQA). ATTACHMENTS Attachment A: Survey of Electrification Regulations Attachment B: Survey of Carbon Pricing Approaches APPROVED BY: Brad Eggleston, Director Public Works/City Engineer Item 1. Item 1 Late Packet Report        Item 1.: Staff Report Pg. 6  Packet Pg. 12 of 31  Attachment A 1 0 6 1 5 Survey of Electrification Regulations Activity/Trigger Regulation Description Examples Notes Energy use standards for new construction that take source energy into account, which ensures the carbon-related costs of mixed fuel homes are included in calculations Electric readiness when installing mixed fuel equipment EV charger / EV readiness requirements California statewide energy code, local amendments with more stringent standards Already in effect in Palo Alto, regulations regularly reviewed and improved. Electric readiness upon tenant improvement / unit or room remodel with hydronic heat system – ensure hydronic terminals can be resized to handle lower temp water. High temperature gas- fueled hydronic systems use smaller fans, and heat pumps cannot provide high enough temperature water for the smaller fans None found This is a potential form of electrification readiness to investigate that addresses commonly encountered challenges replacing gas hydronic systems. This may or may not be technically feasible upon review. New Construction and major remodels Major renovation ordinance (gas only allowed if electric cannot be done safely or feasibly) San Francisco implementing this effective July 1, 2026 Track ordinance AC→HP regulation: require either efficiency measures or a heat pump replacement upon replacement of an air conditioning unit Mountain View – already in effect (January 1, 2026) Palo Alto – becomes effective Jan 1, 2027 Already adopted by Palo Alto. Implementation planning in progress. Tracking lessons learned from other agencies’ implementations GWH->HPWH regulations: require either efficiency measures (e.g. solar water heating) or a heat pump water heater upon gas water heater replacement Cost-effectiveness study completed, but not aware of agencies adopting this Under consideration as part of 2026 Reach Code adoption End of life equipment replacement Building Electrification Savings Ordinance (BESO): Upon home sale, require efficiency or electrification measure implementation or funding for future implementation by buyer and seller City of Berkeley – already in effect (January 1, 2026) Potentially impactful, requires operational analysis, would require outreach to key stakeholders (e.g. realtors) Item 1. Attachment A Survey of Electrification Regulations        Item 1.: Staff Report Pg. 7  Packet Pg. 13 of 31  Attachment A 1 0 6 1 5 Activity/Trigge r Regulation Description Examples Notes Zero NOx requirements based on air quality / public health regulatory authority Bay Area Air District Rule 9-6, effective January 1, 2027 Town of Los Altos Hills, currently in effect South Coast Air District currently in litigation about zero NOx regulation, do not recommend considering local regulations until resolved Building performance standards (BPS) – requiring buildings (generally larger buildings) to meet gradually tightening efficiency or emissions standards Statewide BPS in effect in Washington State, Colorado, Maryland, and Oregon City-level BPS in effect in Washington DC, New York City, Boston, St Louis California Energy Commission developing strategy for statewide BPS per SB 48 (2023) West Hollywood sole California city with BPS, others considering it Potentially impactful, requires more operational analysis Establish efficiency standards for housing for health and safety Boulder Smartregs program (since 2010) Potentially impactful, would require operational analysis Mandated electrification or electrification support Cooling habitability standard – require rental properties to be able to maintain indoor temperatures below a certain level (e.g. 82 degrees). In practice this can provide a pathway for heat pump installation. Arizona and Nevada: Phoenix, Tempe, Tucson, Clark County California Dept of Housing & Community Development recommends maximum safe indoor temps in report per AB 2091 Could consider as part of rental licensing program above 1 https://www.hcd.ca.gov/sites/default/files/docs/policy-and-research/plan-report/ab-209-policy-recommendations.pdf Item 1. Attachment A Survey of Electrification Regulations        Item 1.: Staff Report Pg. 8  Packet Pg. 14 of 31  Attachment A 1 0 6 1 5 Activity/Trigger Regulation Description Examples Notes Clean Heat Standard - require gas utilities to achieve emissions reductions through various types of measures (efficiency, RNG / green hydrogen, electrification) subject to a cost cap State of Colorado Clean Heat Plans (22% emissions reduction by 2030, 2.5% ratepayer impact cost cap) This could be duplicative of the City’s existing emissions goals, but staff could evaluate what concepts could be adapted from CO regulations Limiting manufacturer sales of GHG emitting appliances California Air Resources Board (CARB) developing rules to limit GHG emitting appliances – not yet finalized or proposed to CARB board This type of regulation is more compelling at a state rather than local level End of gas date City of Half Moon Bay (by 2045) Staff would recommend completing gas transition and studies of funding for community electrification to inform a goal Make a plan to end gas service to a specific area based on a neighborhood vote CA investor-owned utility – pilot “Neighborhood Decarbonization Zones” per SB 1221 (2024) is being explored involving neighborhood consent to relieve obligation to serve for a neighborhood Mandated EV adoption, EV charger adoption, or EV / charging regulatory support EV charging in multi-family buildings at major event or by date certain Various agencies require EV readiness upon modification of parking or electrical No agencies found requiring retrofits by a date certain Considering EV readiness upon modification of parking or electrical as part of 2026 Reach Codes Recommend against requiring charging by a date certain until incentive-free business models for multi-family EV charging can be tested. Item 1. Attachment A Survey of Electrification Regulations        Item 1.: Staff Report Pg. 9  Packet Pg. 15 of 31  Attachment A 1 0 6 1 5 Activity/Trigger Regulation Description Examples Notes Tenant “right to plug” – require landlords to allow tenants to install EV charging at their own expense France, Code de la construction et de l’habitation (CCH) Article L113-16. Similar code in Germany. Already included in California State Law (CA Civil Code 1947.6), local outreach could increase use. Ultra-low emissions driving zone – tax vehicles that do not meet certain emissions standards London Complex administratively, would require change in CA law to allow this Emissions-based parking charges – charge vehicles that do not meet certain emissions standards more for parking permits London, various boroughs Potentially impactful, may require change in state law to permit this. Limit manufacturer sales of gasoline vehicles State of California Advanced Clean Cars II regulation – currently stalled due to Federal actions being litigated This type of regulation is more compelling at a state level Item 1. Attachment A Survey of Electrification Regulations        Item 1.: Staff Report Pg. 10  Packet Pg. 16 of 31  Attachment B Survey of Carbon Pricing Approaches Pricing Approach Examples Notes Carbon Offset Gas: reflecting in the gas rates the cost of complying with mandated participation in the regional Cap and Trade program plus purchasing offsets eligible for certification by the California Air Resources Board City of Palo Alto current practice Already in effect in Palo Alto. This is the baseline approach for carbon pricing. Carbon Offset Gas with Different Offset Mix: Purchasing different products than currently purchased to offset natural gas. Some types of carbon offsets or carbon removal products are more expensive than the lowest cost options on the market. If these are more durable, more scalable, have more market potential, or are more robustly verifiable than other offsets, the community may consider the higher cost may worthwhile. Requires more investigation, but some kinds of carbon dioxide removal like biochar or direct air capture currently cost more than offsets currently purchased for the Carbon Offset Gas portfolio Additional research required to identify alternative offsets. Carbon Tax (or Tax and Dividend): Taxing carbon emissions to reflect the estimated cost impacts of emitting carbon and using the funds either to fund emissions reduction programs or to return them to community members. This differs slightly from California’s Cap and Trade program in that the price is set administratively or legislatively rather than using an allowance trading market mechanism to set the price. Examples include the City of Boulder, CO Climate Tax1 on gas and electricity, British Colombia’s tax and dividend system, national carbon taxes in Finland, Sweden, and other European Union countries. Staff has heard stakeholder interest in understanding this approach. . A possible design feature could be a tax only on usage above a certain amount, or with exemptions for income- qualified community members Voluntary Carbon Pricing Program: Drawing on the history of voluntary action in Palo Alto, staff can also evaluate whether a voluntary carbon fee on gas, perhaps one that directed funds for use solely on the property for which the fees were assessed, could be feasible. PaloAltoGreen (voluntary green electricity program that ended in 2013) Staff can evaluate a variety of options: opt-in or opt-out programs, or programs required to participate in certain City electrification programs. 1 https://bouldercolorado.gov/climate-tax-frequently-asked-questions Item 1. Attachment B Survey of Carbon Pricing Approaches        Item 1.: Staff Report Pg. 11  Packet Pg. 17 of 31  Attachment B Pricing Approach Examples Notes Renewable Gas Procurement: Staff can also evaluate renewable natural gas procurement requirements. Renewable natural gas use is a carbon-free alternative to electrification, and incorporating it into the gas portfolio would reflect the true cost of achieving emissions reduction while continuing to use natural gas. California requires investor-owned utility biomethane purchases equal to about 12% of core demand by 2030. Vermont, Oregon, Quebec, and British Columbia have similar standards Lack of a short-term market for renewable gas results in a risk of stranded assets under a high electrification scenario where gas demand reduces rapidly, since long-term purchases are generally required. Clean Heat Standard: This Colorado program is similar to a renewable gas procurement requirement in that it requires gas utilities to achieve emissions reductions, but it allows for reductions to be achieved through other measures (e.g. electrification, gas efficiency, or methane capture) in addition to renewable natural gas. State of Colorado Clean Heat Standard, similar regulations in Vermont, Illinois, and New Jersey This may be less applicable to the City of Palo Alto, which has control over its gas utility and what electrification programs the City offers, but staff can review this standard for any concepts that could apply locally. Item 1. Attachment B Survey of Carbon Pricing Approaches        Item 1.: Staff Report Pg. 12  Packet Pg. 18 of 31  Climate Action and Sustainability Committee Staff Report From: City Manager Report Type: ACTION ITEMS Lead Department: Public Works Meeting Date: April 17, 2026 Report #:2603-6032 TITLE Status Update on 2026 Communications and Engagement Planned for 2026-2027 S/CAP Work Plan Items C1, C2, and C3. RECOMMENDATION This is a discussion item; no action or recommendation is requested. EXECUTIVE SUMMARY Three distinct 2026-2027 Sustainability/Climate Action Plan (S/CAP) workplan items were added this year specific to communications and community engagement- Items C1, C2 and C3 (referenced in detail in the Background section). Advancing strategies within these workplan items: Creates space for the community to understand how they are connected to the City’s Sustainability and Climate Action goals Builds community awareness about what is possible–through City programs, resources and tools–to create meaningful change one homeowner, business-owner, property owner, employee, visitor and renter at a time Leverages partners to extend our work and reach specifically through communication and engagement Helps to drive community interest in City programs, ultimately influencing community action to support S/CAP goals This staff report shares details on the planned work ahead, including: updating the City’s S/CAP theme and tagline to continue to unify citywide S/CAP branding and marketing. celebrating sustainability milestones to build community awareness, sharing tools and resources for the community to take action to reduce greenhouse gas emissions, and Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 1  Packet Pg. 19 of 31  leveraging community partners to extend City S/CAP communications and community engagement. BACKGROUND Communications and engagement are fundamental elements of the 2026-2027 Sustainability/Climate Action Plan (S/CAP) Work Plan, notably to build community awareness, drive community participation, and celebrate achievements as the plan’s goals support the whole community. Based on direction from Council on March 2, 2026, the updated communications-specific workplan items incorporate additional clarifications as noted below (additions are underlined): C1. Build Awareness about Sustainability and Climate Action and City Programs Available to the Community. Achieve widespread awareness about sustainability and climate action, the 80 x 30 goal, City services and programs, achievements and community benefits including the health benefits of switching to electric appliances. Leverage partnerships with local volunteers and organizations to drive grassroots outreach helping to build residents, commercial customers, and contractor awareness. Develop a community engagement tool kit using best practices reflected in other toolkits such as the San Mateo County plan. C2. Drive Community Actions to Achieve S/CAP Goals: Run effective marketing and outreach campaigns, leveraging partnerships that seek to increase program participation and drive community action in initiatives to achieve S/CAP goals. C3. S/CAP Data Collection and Annual Reporting: Track community sentiment and engagement, including key performance indicators, through tools such as surveys and online analytics, and program analysis to guide decision making. Annually develop, implement, and report out on S/CAP communications objectives and progress. Staff utilize several metrics to track and evaluate changes in messaging, and outreach strategies used, such as: Digital communications analysis and data tracking through websites, digital landing pages, and social media Google and social media advertising Message testing through digital e-blasts which evaluates effectiveness and sends higher performing messaging through the platform Annual community satisfaction survey results, and social media polls and surveys Community partnership feedback and outreach, such as Youth Climate Action Board input and Silicon Valley 350 Palo Alto support for outreach/event hosting and resharing social media posts and print collateral Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 2  Packet Pg. 20 of 31  ANALYSIS The City’s overarching sustainability and climate action communications strategies seek to build community awareness around City goals and progress; offer tangible ways residents and the broader community can take action to advance communitywide sustainability goals and celebrate milestones and achievements reaching the S/CAP goals. Since the adoption of the S/CAP, staff unified S/CAP elements under one brand and tagline, shared progress on goals, and communicated about programs, services and resources available to residents and businesses to reduce greenhouse gas emissions. The City’s communications/marketing approaches and strategies are broad and vary based on audience. All communications efforts build on each other using digital tools and printed collateral, leveraging partners, and hosting community events/workshops to build awareness and influence community action. Key to the City’s efforts include continuing to communicate milestones, results and progress, creating community connections to the S/CAP elements and programs, announcing special promotions, new programs or changes to existing programs, sharing resources/rebates, and celebrating achievements. Staff will present a status update on workplan items, including the following: Updating the City’s S/CAP theme to continue to unify S/CAP branding and marketing A theme and tagline help building awareness, inspires the community to embrace changes and influences action to advance sustainability efforts by offering a connection to the S/CAP and reinforces what’s possible through the City’s goals, priorities and programs. It also provides a visual reminder of connections between individual program communications and unifying strategic purpose. Work underway offers an update to the theme and tagline to better connect the community to our S/CAP, programs, services and achievements. Last week, staff presented the two theme/tagline finalists to our Youth Climate Action Board (YCAB). Feedback gained at the YCAB meeting included: Consensus and excitement around the final tagline “Sustaining Our Future.” Noted comments from the YCAB included the theme and tagline is community centered, connotation of progress and innovation while still connecting to our past and where we’ve come from Community connection to actions that support future generations and S/CAP goals Use of a tree icon to reinforce Palo Alto generally, plus sustainability, and progress Embraced the use of photos, visuals and branding colors to bring together all S/CAP elements Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 3  Packet Pg. 21 of 31  Staff will present our work to date at the committee meeting, along with final tagline details to gain additional committee input. Throughout 2026, the updated tagline will be used to connect the S/CAP elements together, build awareness, and inspire community action. Celebrating sustainability milestones to build community awareness celebrating the start of construction of the Palo Alto Horizontal Levee Pilot Project launching a new electrification portal refreshing the Regional Water Quality Control Plan website, sharing Capital infrastructure project milestones that support sustainability, climate action and adaptation Sharing tools and resources for the community to take action to reduce greenhouse gas emissions through City programs and services Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 4  Packet Pg. 22 of 31  advertising, and mailed collateral such as flyers, posters, door hangers, utility bills and lawn signs to share public information, build awareness and drive community action. 1,160 posts on climate and sustainability through City social media channels Over 500,000 views on the City’s social media platforms Climate Action blog series 9 posts with 357 reads About 50,000 views on Nextdoor posts 8 targeted digital newsletters and eblasts sent with a 52% open rate Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 5  Packet Pg. 23 of 31  Regular committee communications status updates Throughout 2026, quarterly informational reports will provide a summary of communications and engagement efforts and an opportunity to look ahead at work planned for the next quarter. Tentative timing of these informational updates through committee staff comments includes a review of Q1 communications results at the May meeting, review of Q2 results in August, Q3 results in October, and Q4 results summary in February along with 2026 annual results. FISCAL/RESOURCE IMPACT No funding is being requested. As noted in the work plan adoption, these specific items are fully staffed and partially funded. STAKEHOLDER ENGAGEMENT Stakeholder engagement and community outreach are an integral part of S/CAP implementation and is a component of all S/CAP initiatives. The communications focus of the 2026 and 2027 S/CAP Work Plan includes building widespread awareness about sustainability and climate action, running effective outreach campaigns to drive community action and program participation in initiatives to achieve S/CAP goals, and tracking community sentiment and engagement to guide decision making. Staff will also continue to advance stakeholder engagement through the Climate Action and Sustainability Committee, the Climate Action Working Group, Youth Climate Action Board, and leveraging community partnerships and community connections to extend the City’s outreach and engagement. Major outreach efforts include Earth Day Festival, utilizing other major events like May Fete Parade and Fair to share program information and encourage community action through city programs, signing up for the City’s sustainability newsletter, following the City’s climate action blog series and more. Key online resources: -Electrify My Home -Electrification Rebate Hub -Sustainability Goals and Progress -Sign Up for Sustainability eNews -Sign Up for Transportation Connect ENVIRONMENTAL REVIEW This update is for informational purposes with no action requested by the committee, and therefore it is not a project subject to review under the California Environmental Quality Act (CEQA). Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 6  Packet Pg. 24 of 31  ATTACHMENTS APPROVED BY: Item 2. Item 2 Late Packet Report        Item 2.: Staff Report Pg. 7  Packet Pg. 25 of 31  1 SUSTAINABILITY AND CLIMATE ACTION COMMUNICATIONS ANALYTICS January 1, 2025- December 31, 2025 Summary Results DIGITAL COMMUNICATIONS • 1,160 posts across 4 social media platforms including Nextdoor; generally, 25% of total impressions on City channels in 2025 • 9 Climate Action blog posts with 357 reads • Total Sustainability Newsletters published, with over 52% open rate • ZeroWaste posts on Instagram with 25,463 views • Started new effort sharing social media content with community partners to increase engagement rate PRINT OUTREACH • 7 Utility Bill Inserts in 2025 • Thousands of printed flyers and brochures distributed at events and shared with partners • Three mailers, one targeted to 750 Heat Pump Water Heater program participants, two targeted citywide to single family homeowners reaching approximately 15,200 households • Lawn sign program launched in the second quarter of 2025 EVENTS & ENGAGEMENT EXAMPLES • March: State of the City, 300 attendees in person, 441 YouTube views • April: Earth Day Festival, 750 attendees • May: Park to Park Ride, 50 attendees • May: Bike to Work Day/Wherever Days • May: National River Cleanup Day • July: MSC Open House, 3,000 attendees • August: Reach Code Information Sessions • August: Extreme Heat Summit • August: Go Electric at Home Webinar • August: Commercial Heat Pump Water Heater Webinar • September: Coastal Clean Up • September: City Hall Open House • September: Bike/Ped Rail Crossings Workshop • October: Bike Palo Alto • October: Heat Pump Happy Hour, 50 attendees • October: Storm Preparedness Workshop • November: Green@Home Electric Home Tours • December: Horizontal Levee Pilot Project Media and Community Tour • December: Climate Action & Sustainability Workshop - Home Electrification Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 8  Packet Pg. 26 of 31  2 Citywide Social Media Analytics 2025 Audience (Followers) 2,068,981 70,004 X 18,555 Facebook 13,814 3% Instagram 9,012 LinkedIn 9,672 Nextdoor 50,888 Sustainability & Climate Action Social Media Analytics Definitions Impressions: Total number of times a post is displayed Reach*: Unique users who see the content Engagement: Like, share, comment, click Engagement Rate: Number of engagements per impression *Reach is not tracked by the platforms on LinkedIn, X, Nextdoor Network Impression Reach* Video Views Engagement Rate Facebook 177,680 106,875 3,382 1.50% Instagram 231,803 123,891 25,953 1.08% LinkedIn 52,277 5,119 3.55% X 84,085 6,738 2.58% Nextdoor 49,607 0.31% Totals 545,845 230,766 41,192 2.08% Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 9  Packet Pg. 27 of 31  3 Top Social Media Posts ACEBOOK OST MPRESSIONS LINKED N IGHEST NGAGEMENT ATE NSTAGRAM OST IDEO IEWS Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 10  Packet Pg. 28 of 31  4 Website Analytics Definitions Views: Total number of times a page was viewed Active Users: Total number of users visiting the page Event Count: Number of actions taken on the page Website Analytics Switch Your Water Heater 7511 3953 19802 Rebate Hub 6741 2807 21133 Residential Electrification 6345 2819 15555 Electrification 4421 2635 9786 Electrify Your Drive 3975 2454 10890 Sustainability 2852 1376 7349 Sustainability and Climate Action Plan (S/CAP) 2744 1666 7753 EV Chargers for Multi-Family Properties 2609 1495 6861 Consider Solar 1951 1071 5165 Youth Climate Advisory Board 1917 747 5188 EV FAQs 1866 1208 5084 Electric Panel Upgrade 1497 950 4311 Ways to Save 1434 845 3955 Business Customer Rebates 1353 822 3928 Heat Pump Water Heater FAQs 1184 684 2816 Business Electrification 1167 723 2673 Zero Waste 1090 695 2356 Commercial Heat Pump HVAC Program 1025 726 2706 Emissions Reduction Goals and Progress 1009 683 2446 Net Energy Metering (NEM) 2 976 475 2358 Grid Modernization for Electrification 913 560 2502 EV Chargers for Multi-Family Properties and Non-Profits 880 423 2661 Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 11  Packet Pg. 29 of 31  5 Email Newsletters & Announcements Sustainability & Climate Action Focused • Quarterly sustainability e-newsletter with the potential to reach 3,300 subscribers, noting a high engagement rate/open rate of over 50%. For reference, government industry average open rate is between 20-25%. • Last year’s top e-blast was related to the State TECH incentives, encouraging heat pump water heater conversions. Winter eNews Spring eNews HPWH TECH Summer eNews HPWH eblast Fall eNews Refer a Neighbor Climate Workshop Clicks 92 104 81 89 134 149 24 36 Opens 1753 1745 4431 1704 1617 1695 493 1614 Sends 3392 3373 7487 3368 3412 3349 970 3346 0 2000 4000 6000 8000 10000 12000 14000 Email Newsletters and Announcements Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 12  Packet Pg. 30 of 31  6 Medium.com Blog Posts • 15 topic specific posts • 2,322 total views Totals including “Weekly City Manager Comments” and “In Case You Missed It” when sustainability and climate action information was shared: • 40 posts • 6,069 views 0 50 100 150 200 250 300 350 400 450 500 Views Reads Item 2. Attachment A- 2025 Sustainability and Climate Action Communications Analytics Dashboard        Item 2.: Staff Report Pg. 13  Packet Pg. 31 of 31