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HomeMy WebLinkAbout2025-10-21 Finance Committee Agenda PacketFINANCE COMMITTEE Regular Meeting Tuesday, October 21, 2025 Community Meeting Room & Hybrid 5:30 PM   Finance Committee meetings will be held as “hybrid” meetings with the option to attend by teleconference/video conference or in person. Information on how the public may observe and participate in the meeting is located at the end of the agenda. The meeting will be broadcast on Cable TV Channel 30, live on YouTube https://www.youtube.com/c/cityofpaloalto, and streamed to Midpen Media Center https://midpenmedia.org. VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/99227307235 ) Meeting ID: 992 2730 7235 Phone: 1(669)900-6833   PUBLIC COMMENTS General Public Comment for items not on the agenda will be accepted in person for up to three minutes or an amount of time determined by the Chair. General public comment will be heard for 30 minutes. Additional public comments, if any, will be heard at the end of the agenda. Public comments for agendized items will be accepted both in person and via Zoom for up to three minutes or an amount of time determined by the Chair. Requests to speak will be taken until 5 minutes after the staff’s presentation or as determined by the Chair. Written public comments can be submitted in advance to city.council@CityofPaloAlto.org and will be provided to the Council and available for inspection on the City’s website. Please clearly indicate which agenda item you are referencing in your subject line. PowerPoints, videos, or other media to be presented during public comment are accepted only by email to city.clerk@CityofPaloAlto.org at least 24 hours prior to the meeting. Once received, the Clerk will have them shared at public comment for the specified item. To uphold strong cybersecurity management practices, USB’s or other physical electronic storage devices are not accepted. Signs and symbolic materials less than 2 feet by 3 feet are permitted provided that: (1) sticks, posts, poles or similar/other types of handle objects are strictly prohibited; (2) the items do not create a facility, fire, or safety hazard; and (3) persons with such items remain seated when displaying them and must not raise the items above shoulder level, obstruct the view or passage of other attendees, or otherwise disturb the business of the meeting.  1 October 21, 2025 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. CALL TO ORDER   PUBLIC COMMENT Members of the public may speak in-person ONLY to any item NOT on the agenda. 1-3 minutes depending on number of speakers. Public Comment is limited to 30 minutes. Additional public comments, if any, will be heard at the end of the agenda.   ACTION ITEMS   1.Review Risk Management and Insurance Program, Including Funding Status of the General Liability Fund and Recommend the City Council Approve Amendments in the FY 2026 General Liability Fund Budget; CEQA Status - Not a Project 2.Investment Advisory Services Overview FUTURE MEETINGS AND AGENDAS Members of the public may not speak to the item(s)   ADJOURNMENT    2 October 21, 2025 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. PUBLIC COMMENT INSTRUCTIONS Members of the Public may provide public comments to teleconference meetings via email, teleconference, or by phone. 1.Written public comments may be submitted by email to city.council@cityofpaloalto.org. 2.For in person public comments please complete a speaker request card located on the table at the entrance to the Council Chambers and deliver it to the Clerk prior to discussion of the item. 3.Spoken public comments for agendized items using a computer or smart phone will be accepted through the teleconference meeting. To address the Council, click on the link below to access a Zoom-based meeting. Please read the following instructions carefully. ◦You may download the Zoom client or connect to the meeting in- browser. If using your browser, make sure you are using a current, up-to-date browser: Chrome 30 , Firefox 27 , Microsoft Edge 12 , Safari 7 . Certain functionality may be disabled in older browsers including Internet Explorer. Or download the Zoom application onto your smart phone from the Apple App Store or Google Play Store and enter in the Meeting ID below. ◦You may be asked to enter an email address and name. We request that you identify yourself by name as this will be visible online and will be used to notify you that it is your turn to speak. ◦When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will activate and unmute speakers in turn. Speakers will be notified shortly before they are called to speak. ◦When called, please limit your remarks to the time limit allotted. A timer will be shown on the computer to help keep track of your comments. 4.Spoken public comments for agendized items using a phone use the telephone number listed below. When you wish to speak on an agenda item hit *9 on your phone so we know that you wish to speak. You will be asked to provide your first and last name before addressing the Council. You will be advised how long you have to speak. When called please limit your remarks to the agenda item and time limit allotted. CLICK HERE TO JOIN Meeting ID: 992-2730-7235 Phone: 1-669-900-6833 Americans with Disability Act (ADA) It is the policy of the City of Palo Alto to offer its public programs, services and meetings in a manner that is readily accessible to all. Persons with disabilities who require materials in an appropriate alternative format or who require auxiliary aids to access City meetings, programs, or services may contact the City’s ADA Coordinator at (650) 329-2550 (voice) or by emailing ada@cityofpaloalto.org. Requests for assistance or accommodations must be submitted at least 24 hours in advance of the meeting, program, or service.  3 October 21, 2025 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. California Government Code §84308, commonly referred to as the "Levine Act," prohibits an elected official of a local government agency from participating in a proceeding involving a license, permit, or other entitlement for use if the official received a campaign contribution exceeding $500 from a party or participant, including their agents, to the proceeding within the last 12 months. A “license, permit, or other entitlement for use” includes most land use and planning approvals and the approval of contracts that are not subject to lowest responsible bid procedures and have a value over $50,000. A “party” is a person who files an application for, or is the subject of, a proceeding involving a license, permit, or other entitlement for use. A “participant” is a person who actively supports or opposes a particular decision in a proceeding involving a license, permit, or other entitlement for use, and has a financial interest in the decision. The Levine Act incorporates the definition of “financial interest” in the Political Reform Act, which encompasses interests in business entities, real property, sources of income, sources of gifts, and personal finances that may be affected by the Council’s actions. If you qualify as a “party” or “participant” to a proceeding, and you have made a campaign contribution to a Council Member exceeding $500 made within the last 12 months, you must disclose the campaign contribution before making your comments.  4 October 21, 2025 Materials submitted after distribution of the agenda packet are available for public inspection at www.paloalto.gov/agendas. Finance Committee Staff Report From: City Manager Report Type: ACTION ITEMS Lead Department: Administrative Services Meeting Date: October 21, 2025 Report #:2507-4955 TITLE Review Risk Management and Insurance Program, Including Funding Status of the General Liability Fund and Recommend the City Council Approve Amendments in the FY 2026 General Liability Fund Budget; CEQA Status - Not a Project RECOMMENDATION Staff recommends that the Finance Committee review the report and recommend the City Council amend Fiscal Year 2026 Budget Appropriation for the General Liability Fund within the Mid-Year Report. EXECUTIVE SUMMARY For more than 40 years, the City has managed liability risk by participating in the Authority for California Cities Excess Liability (ACCEL) risk pool. This shared pool approach, supported by the City’s low number of claims and strong funding practices, has helped maintain a balanced budget, even when a few larger claims arose. Careful cost control and responsible planning continue to protect the City’s General Fund, public services, and capital projects. Today, public agencies, especially those that operate utilities, face challenges such as rising costs, large court verdicts, and a decline in insurers willing to take on their risk. These challenges have prompted risk pools like ACCEL to raise insurance premium deposits for member cities to fund higher reserves for future claims against them.1 Member cities, such as Palo Alto, are also seeing an increase in the exposures the City must insure due to its payroll growth, and how these factors affect insurance costs.2 Furthermore, the City’s broker estimates insurance costs will continue to rise 15–25% each year through FY2028. These sustained increases may push annual costs to over $9 million for excess liability insurance in the General Liability Fund. 1 Reserves are money that is set aside to pay for insurance claims that have already happened but are not fully paid yet or claims that may still be reported in the future. 2 Exposures are the people, property, or activities that could be harmed or cause a loss, and that an insurance policy protects. Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 1  Packet Pg. 5 of 24  To prepare for these rising costs, City staff will: Propose using available fund balances to offset Fiscal Year 2026 increased expenses and keep enough reserves for future claims; and Propose a 20% increase in revenue and expenses for the General Liability Insurance Fund for Fiscal Years 2027 and 2028 within the Long Range Financial Forecast. Propose rebalancing the Workers’ Compensation and General Liability Funds to help offset the projected 20% increase in liability costs and support future budget sustainability across all funds. Continue following actuarial guidelines to maintain appropriate reserves to fund liability and workers compensation claims. BACKGROUND The City of Palo Alto runs a comprehensive risk management and insurance program to protect City employees, property, and public funds. Under the municipal code, the City Manager has the authority to obtain and maintain insurance coverage.5 The City follows a careful and conservative approach to funding its General Liability Insurance Fund. For the past several years, the City has maintained a funding level of 85%. This is the top recommended range for public entities. Because Palo Alto is a full-service city with its own electric, gas, water, wastewater, and fiber utilities, it faces more risks than most cities of its size. To manage this, the City has been a member of the ACCEL risk pool for over 40 years. ACCEL is a risk pool, also known as a joint powers group, which was formed in the 1980s when insurance was expensive and difficult to obtain. By pooling liability risk with 12 other cities, the City can share costs, gain more stable coverage, and use collective buying power in the insurance market.6 This model has consistently provided the City with broader protection and lower long-term costs than if it purchased insurance alone. Importantly, when the City recently experienced two larger claims, ACCEL covered the costs above the City’s self-insurance, thereby allowing the City to avoid using additional city funds. To help run the risk pool and guide member cities, ACCEL works with Alliant Insurance Services. Alliant Insurance Services serves as the administrator for ACCEL—the board of 13 cities votes on this role. Alliant helps run the program, manages brokerage services, and provides expert advice on renewals and coverage. Alliant also helps the pool buy excess liability insurance from the commercial market.7 This partnership enables ACCEL and its members to strike a balance between sound financial protection and affordable costs, while addressing the challenges of 5 Palo Alto Municipal Code 2.28.170 Insurance - https://codelibrary.amlegal.com/codes/paloalto/latest/paloalto_ca/0-0-0-61670 6 ACCEL member cities are Anaheim, Bakersfield, Burbank, Modesto, Monterey, Mountain View, Ontario, Palo Alto, Salinas, Santa Barbara, Santa Cruz, Santa Monica, and Visalia. 7 Excess liability insurance is extra coverage that pays after regular insurance is used up, helping protect against very large claims or lawsuits. Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 2  Packet Pg. 6 of 24  public sector insurance. While ACCEL and Alliant focus on regional risk-sharing, the City also organizes its own risk management responsibilities within its departments. ANALYSIS City Risk Management 11. Above that, the City participates in the ACCEL risk-sharing pool with 12 other cities, which provides an additional $9.0 million in coverage. Through ACCEL and commercial insurance companies, the City maintains an additional $55.0 million in excess liability insurance. The City has a total of $65.0 million in liability insurance. 11 General Liability covers accidents and incidents that result in bodily injury, property damage, medical expenses and personal/advertising injury; SIR means the City chooses to retain the risk, rather than transfer it to an insurance company, which would be very costly. $70.0M $65.0M $65.0M $60.0M $60.0M $55.0M $55.0M $55.0M $50.0M $40.0M $30.0M $20.0M $15.0M Excess Insurers Layer #1 Excess Insurers Layer #1 Excess Insurers Layer #1 Excess Insurers Layer #1 Excess Insurers Layer #1 Excess Insurers Layer #1 $10.0M $5.0M $1.0M 2021 2022 2023 2024 2025 2026 Fiscal Year Fiscal Year ACCEL Pooled Layer City Self-Insured Retention Excess Insurers Additional Layers Av a i l a b l e L i m i t s o f L i a b i l i t y Table 1: Historical Limits of Liability Insurance available to the City through different layers ACCEL Pooled Layer ACCEL Pooled Layer ACCEL Pooled Layer ACCEL Pooled Layer ACCEL Pooled Layer Excess Insurers Additional Layers Excess Insurers Additional Layers Excess Insurers Additional Layers Excess Insurers Additional Layers Excess Insurers Additional Layers Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 3  Packet Pg. 7 of 24  This layered strategy effectively covers the types of claims the City typically faces. Most claims are handled well within the City’s $1.0 million retention, pooled coverage and excess insurance. By maintaining $65.0 million in total coverage, the City balances the need for financial safeguards to avoid excessive costs associated with rare, catastrophic claims. This approach protects the City’s various funds, including the General and Enterprise Funds, while supporting the long-term stability of a full-service city. 13. For earthquake risk, the City pays the first $1.0 million of damages but does not buy separate earthquake insurance, as the cost is high and the coverage is limited. Additionally, the City carries $50.0 million in Airport and Terrorism insurance, $2.0 million in Pollution and Foreign Travel insurance, and $1.0 million in Crime insurance14. These additional insurance coverages are standard for local governments, providing protection for critical services and addressing risks such as property damage, cyber incidents or specialized exposures. 13 Cyber risk is the chance of hacking, data theft, or system damage; Business interruption insurance helps replace lost income and pay expenses if a disaster forces the City to close and pause services temporarily; Breach response is fast action to handle and fix a data hack. 14 Foreign travel insurance protects city staff and council members when they travel abroad to a sister city, covering emergencies like illness, accidents, or lost belongings. Table 2: Insurance coverage limits carried by the City in Fiscal Year 2026 $1.5B $1.25B $1.0B $500.0M $250.0M $100.0M $65.0M $65.0M $50.0M $50.0M $50.0M $10.0M $5.0M $4.0M $3.0M $2.0M $2.0M $2.0M $2.0M $1.0M $1.0M $1.0M $0 General and Excess Liability Automobile Liability Property Cyber Liability Earthquake Pollution Liability Crime Terrorism Foreign Travel Airport Fiscal Year Co v e r a g e L i m i t s Insurance Coverages Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 4  Packet Pg. 8 of 24  While the City maintains broad insurance coverage, it must also navigate external market forces that are driving up costs and reshaping how all public agencies manage risk. Risk Management and Current Trends 17. 18. For Fiscal Year 2026, the Board voted to maintain higher reserves given the economic landscape at the time. All of the reserve increases have kept the ACCEL pool financially stable; however, they have also inevitably increased insurance premium costs for each member city. Alongside these broad trends, the City’s own claims history and payroll size also influence its share of costs. 19 . The City’s ex- mod has remained below 1.0 for many years, ranging from 0.80-0.86. This is lower than the national average and one of the lowest in the ACCEL risk pool. A low ex-mod shows that the City’s strong safety and risk management practices are effective. 17 “Nuclear verdicts” are court cases where the jury awards more than $10 million, or where settlements are far higher than the actual damages - The Rise of “Nuclear” Outcomes in Public Entity Civil Liability Actions 18 An actuary is a professional who studies data and risk to predict how likely certain events are and how much they might cost. The City and ACCEL rely on actuaries to determine how much money to set aside for future claims, so they stay protected and the budget in balanced. 19 The Experience Modification Rate is a factor that increases or decreases general liability insurance premiums, based on the City‘s claims history. Below 1.0 means claims are lower, therefore insurance costs are lower. Above 1.0 means claims and costs are higher. Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 5  Packet Pg. 9 of 24  Only in the last three years has the City faced two large claims, resulting in higher insurance costs. These costs are applied through assessment fees23. The City was allocated $230K in assessment fees for Fiscal Year 2026. Early forecasts show sustained increases in allocated assessment fees over the next two fiscal years. 24. Currently, the City has the third largest payroll in the ACCEL pool, mainly due to the City operating its own utilities. This means the City has more staff than many other cities of its size. In Fiscal Year 2026, payroll grew by more than 20% due to cost-of-living adjustments and staffing increases. Recruitment process improvements resulted in filling vacancies and a corresponding increase in payroll expenses. This growth raises both the City’s exposure and its share of insurance costs. FISCAL/RESOURCE IMPACT In Fiscal Year 2026, the General Liability Insurance Fund started with a $2.2 million balance after setting aside $5.1 million for excess liability insurance costs. However, the actual cost for Fiscal Year 2026 was $1.5 million higher, increasing the total excess liability insurance costs to $6.6 million. To offset this increase, City staff recommends: Preparing for a 20% yearly increase in excess liability costs through FY 2028. A 20% yearly increase for Excess Liability insurance is derived from what the City’s insurance broker and municipal risk pools are currently seeing across California. Recent renewals for cities of similar size have shown premium increases ranging from 15% to over 25%. By using 20%, we are aligning with those current market trends and choosing a conservative approach with the goal of “avoiding a shortfall” or “achieving a balanced budget”. Using available fund balances to cover increased insurance expenses in Fiscal Year 2026. Staff recommends appropriating $0.9 million from the General Liability Fund Ending Fund Balance to increase funding for liability claims to $1.5 million as part of the FY 2026 Mid-Year Review to fund up to the first $1.0 million of each claim through its Self- Insured Retention (SIR) and cover the costs of a settlement that is anticipated to be paid out in FY 2026. The remaining fund balance in the General Liability Insurance Fund would be approximately $1.2 million. Following actuarial recommendations for reserves to pay for future claims within the City’s Self-Insured Retention layer. 23 Assessments are additional payments the city must make to its insurance pool, ACCEL, when the cost of claims exceeds expectations. These fees help cover the gap so that all claims can still be paid. 24 See footnote 2 Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 6  Packet Pg. 10 of 24  The projected excess liability expenses, as shown in Graph 1 below, may impact the long-range financial forecast (LRFF) and will be incorporated into the upcoming LRFF development. Prior forecasts reflected an average increase in excess liability expenses of 5%. STAKEHOLDER ENGAGEMENT ENVIRONMENTAL REVIEW APPROVED BY: Lauren Lai, Administrative Services Director Item 1 Item 1 Staff Report        Item 1: Staff Report Pg. 7  Packet Pg. 11 of 24  7 5 5 2 Finance Committee Staff Report From: City Manager Report Type: ACTION ITEMS Lead Department: Administrative Services Meeting Date: October 21, 2025 Report #:2506-4819 TITLE Investment Advisory Services Overview RECOMMENDATION Staff recommend that the Finance Committee receive and discuss an overview of the investment advisory services to be performed by Chandler Asset Management. BACKGROUND Departments periodically review operations to identify opportunities to improve service delivery and performance. Recently this was completed through a review of the Printing and Mail functions overseen by the Administrative Services Department. In December 20231, Baker Tilly also completed an audit of the City’s investment portfolio management and made two recommendations that identified risk in the in-house staffing and key person risk that the City could face in this often unseen but critical area. A blend of leveraging staff knowledge with a professional, specialized firm addresses this audit recommendation and augments City resources to better support and ensure service delivery continuity in an increasingly complex economic and investment market. As of August 31, 2025, the City investment portfolio, including Local Agency Investment Fund (LAIF), is $541 million (market value), with purchase yield of 2.46%, weighted average maturity of 3.03 years, Federal callable holdings of 60% portfolio, and the longest maturity of 9.64 years. Earlier this year, staff recommended and via the FY 2026 Adopted Budget Council approved to transition the City’s investment management from an in-house function to a specialized asset portfolio management firm based on the size of the City’s investment portfolio and to leverage the expertise of a professional firm in areas such as cash flow forecasting, investment advisory and strategy services, and investment policy updates, along with active investment management. After a formal procurement process, the City Council awarded a three-year 1 December 12, 2023, Policy & Services Committee, Item #5: https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=12186 Item 2 Item 2 Staff Report        Item 2: Staff Report Pg. 1  Packet Pg. 12 of 24  7 5 5 2 contract for investment management services to Chandler Asset Management, Inc. in June 2025.3 The City’s Section 115 Pension Trust Fund (Pension Trust) and its Retiree Medical Trust Fund are managed separately by specialized firms. As part of the FY 2026 budget adoption, City Council referred to Finance Committee the workplan to review investment services. ANALYSIS This report provides an overview of the investment management services and deliverables Chandler will be providing the City over the course of its contract and summarizes Chandler’s initial observations and recommendations. Investment Advisory Services - Implementation Investment Policy Review Objective: Ensure that the City’s Investment Policy is aligned with State Law, Council priorities, and objectives of how safety, liquidity, and yield are attained. •Identify areas where the City’s Investment Policy can be updated to add significant value, while mitigating credit and market risk. Cash Flow Analysis Objective: Provide liquidity for the City’s operations, while reducing the costly effect of maintaining shorter maturity investments. •Understand budgetary needs on cash and liquidity requirements to structure effective investment strategy based on patterns of cash use. •Create buffer to help cover unexpected circumstances. Develop Investment Strategy Objective: Develop a customized investment strategy that is specific to the City’s financial goals, within the context of State Code-mandated objectives of safety, liquidity, and yield. •Identify appropriate benchmarks that reflect the risks undertaken and have similar weighted average duration and credit profile as the portfolio. •Aim to diversify allocation of the City’s portfolio, which is allocated relatively high in Agency and Municipal sectors. •To obtain a competitive return for short-term investments, review and present options for alternative liquid investments, other than LAIF or money market savings accounts. Active Investment Management Objective: Constrain duration to a target by rebalancing through tactical sales before maturity in order to 1) mitigate market risk and 2) capture inefficiencies in the bond market that translate into higher return •Provide credit analysis and assess risk of portfolio investments •Work with the City’s third-party custodian (US Bank) for safekeeping. Chander does not act as a custodian of assets in the account or have possession of any such assets. •Provide detailed monthly and quarterly reports to Council of investment portfolio activity. Within the initial three months, Chandler promptly made insightful observations and recommendations including cashflow analysis, banking and custodial arrangements, active asset management strategy and investment policy. In accordance with rules, regulations and policies, Staff has implemented some of these recommendations, except updating the City investment policy which will be brought before the Finance Committee and Council in the 3 City Council, June 17, 2025: https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=83500 Item 2 Item 2 Staff Report        Item 2: Staff Report Pg. 2  Packet Pg. 13 of 24  7 5 5 2 annual process (spring 2026). Below is a summary of the recommendations implemented to date. Cash Flow Analysis and Liquidity Chandler recommended bifurcating investment program between funds needed for short-term cash needs versus longer-term funds not immediately needed. Further, utilize a combination of LAIF and other solutions for short-term cash with income focused. While for longer-term funds, implement a total return strategy with income and fair value focus. Banking and Custodial Arrangements Chandler recommended automation of daily sweeps on bank and custodial accounts to eliminate manual daily transfers while optimizing interest earnings on idle funds. Previously, Staff made daily manual transfers of interest payments and maturing funds between City bank accounts. With banking account “sweep” services, these transfers are automated to streamline City process and enabling investment earnings on idle funds. Implement Active Management Investment Strategies After Chandler reviewed State regulation, City investment policy, City investment asset portfolio, and the City’s current investment management strategy. The City’s current investment strategy and practices addressed safety, liquidity, and yield by purchasing higher credit quality securities and positioning maturities so that they come due at a regular pace, providing regular income. As of June 30, 2025, the City’s current portfolio duration is 2.81 years5, with majority of the City’s investments maturing in the one-year range (36.2% of the portfolio) and over five years (24.9% years). Chandler recommended the “Short Bond Strategy”, an active management strategy wherein the majority of managed portfolio funds will range between one and five years yield-to- maturity and average 2.5 years in duration rather than majority of investments having maturities within one year and over five years. Consistent with City investment policy, Staff will review and approve any sales before maturity prior to transacting by Chandler. Staff has implemented the Investment Management Audit recommendation to have a formal review and approval process for investment activities. With the implementation of a clearly defined investment strategy and management directives, Chandler is authorized to transact all reinvestments are and will occur in accordance with City policy and California government code. 5 City Council, August 18, 2025, Investment Activity Report for the Fourth Quarter, Fiscal Year 2025, PDF p. 7: https://recordsportal.paloalto.gov/WebLink/DocView.aspx?id=83543&dbid=0&repo=PaloAlto Item 2 Item 2 Staff Report Item 2: Staff Report Pg. 3 Packet Pg. 14 of 24  7 5 5 2 Review and Update of City Investment Policy FISCAL/RESOURCE IMPACT STAKEHOLDER ENGAGEMENT ENVIRONMENTAL REVIEW ATTACHMENTS APPROVED BY: Item 2 Item 2 Staff Report        Item 2: Staff Report Pg. 4  Packet Pg. 15 of 24  5 | P a g e Investment Management Services CITY OF PALO ALTO There has been no lawsuit or litigation resulting from any public project undertaken by Chandler or from any other type of project where claims or settlements were paid by Chandler or its insurers within the last five years. We do not use subcontractors. 3.3 QUALIFICATIONS OF THE FIRM This Section of the Proposal shall include a brief description of the Proposer’s and any sub-Proposer’s qualifications and previous experience on similar or related projects. Separately complete and upload the required attachment provided as "Qualifications of Firm Relative to City's Needs", provide descriptions of pertinent project experience with other public municipalities and private sector entities, including a summary of the work performed, the total project cost, the percentage of work the firm was responsible for, the period over which the work was completed, and the name, title, and phone number of clients to be contacted for references. Give a brief statement of the firm’s adherence to the schedule and budget for the project. This Section of the Proposal shall include information regarding any relationships with firms and/or individuals that may submit proposals in response to the RFPs being developed. Qualifications and Experience Chandler’s fixed income and local government expertise is broad, spanning over 35 years and working with. We have extensive experience working with over 200 public agencies including cities, counties, states, special districts, and joint powers authorities, and over 165 public agencies in California as of December 31, 2024. Moreover, Chandler has extensive experience in the area of northern California, in our capacity as the investment adviser and manager for many of City of Palo Alto’s neighbors, including Cities of San Mateo, Sunnyvale, South San Francisco, and also the City’s risk pool, Authority for California Cities Excess Liability (ACCEL). Our expertise ranges from engagements in which Chandler is brought onboard to manage day-to- Investment Management Support Investment Management Service and Communication Attachment A - 1 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 5  Packet Pg. 16 of 24  6 | P a g e Investment Management Services CITY OF PALO ALTO day operating portfolios, to engagements in which Chandler was hired to build an investment program that did not previously exist. We are ready to offer guidance and support to staff with a disciplined, long-term investment approach that aims to mitigate risks, provide competitive returns, and support the City’s objectives. Chandler’s founder, Kay Chandler and CFO, Martin Cassell, both worked at the County of San Diego as investment officers, and an assigned contact for the City, Carlos Oblites, is the former Finance Director for Central Marin Sanitation Agency. Chandler’s entire staff is committed to the public sector and understands the specific needs and challenges public entities face due to their role and responsibility for effectively managing their investment funds. Chandler’s experienced team of professionals are experts in the standards of short and intermediate-duration fixed income management and utilize considerable analytical resources to enhance the investment management practices of our clients. We work closely with our clients to address specific investment objectives and risk tolerances as they relate to overall sound financial management, while maintaining the focus and discipline to help guide portfolios through challenging market cycles. Our clients select us as their investment manager because of our: •Investment and credit review processes designed to work towards ensuring that our clients’ funds are safe •Expertise in State Codes that govern the investment of public funds •Track record in establishing or expanding investment programs that support the budgetary goals of our clients •Ability to manage fixed income portfolios through changes in the interest rate cycle to the benefit our clients •Extensive experience serving public agencies. The combined experience of the Firm’s senior shareholders as investment officers within large public agencies has shaped their perspectives in leading a Firm with a focus on the management of public funds, and assistance of a public entity’s staff in fulfilling their fiduciary duty to their constituents. As a fiduciary, we work with clients on every aspect of the investment program, including overseeing that the investment program supports the City’s financial goals. We also focus on analysis of risk and return, investment policy development and review, and cash flow analysis and forecasting. All of the proprietary tools and processes the Firm has developed are in response to public agencies’ unique investment objectives, constraints, and requirements for adherence to state codes or statutes. Moreover, our portfolio management, market research, credit analysis process, accounting, and reporting resources are extensive, and scalable to meet additional needs. We also assist with models for accounting and journal entry, and work with clients individually during onboarding and beyond to help them set up their internal accounting templates Chandler manages portfolios that are comprised mostly of U.S. fixed income universe that align with our clients’ objectives of safety, liquidity and return. In California, these are assets that are permitted by State Code 53601 and 53635. The composition of Chandler’s portfolios includes high quality, short-term investment-grade, U.S. dollar denominated securities including but not limited to U.S. Treasuries, Federal Agencies, municipal bonds, negotiable CDs, corporate notes, supranational securities, asset-backed securities, mortgage-backed securities, and commercial paper. As of December 31, 2024, we managed $27.3 billion for California public agencies including $13 billion for California cities, many of whom have investment policies and objectives similar to the City. Several of those public agency clients have investment portfolios similar in size to the City. The following is a representative list of the public agency clients we serve, with California cities in bold: Continued on next page Attachment A - 2 Attachment AItem 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 6  Packet Pg. 17 of 24  7 | P a g e Investment Management Services CITY OF PALO ALTO Sample listing of the Firm’s public agency clients as of 12/31/2024 shown in alphabetical order. This list includes discretionary and non- discretionary clients that have given permission to be listed. It is not known whether the listed clients approve or disapprove of Chandler or the services provided. *Denotes consulting relationship only. Attachment A - 3 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 7  Packet Pg. 18 of 24  8 | P a g e Investment Management Services CITY OF PALO ALTO The list includes Northern California clients as of 12/31/2024 listed alphabetically and only includes clients that have given permission to be listed. It is not known whether the clients listed approve or disapprove of Chandler Asset Management and the investment advisory services provided. Includes discretionary and non-discretionary relationships. We have uploaded the required attachment "Qualifications of Firm Relative to City's Needs". In addition, for your convenience, we are listing our references below: Client Contact Information Work Provided Dates of AUM* City of Sunnyvale 456 W. Olive Avenue Sunnyvale, CA 94086 Matt Paulin Finance Director (408)730-7380 mpaulin@sunnyvale.ca.gov Discretionary Management of operating funds 2018 - present $821 M City of South San Francisco 400 Grand Avenue P.O. Box 711 South San Francisco, CA 94080 Karen Chang Finance Director karen.chang@ssf.net (650)829-6614 Discretionary management of operating funds 2009 - present $280 M City of San Mateo 330 W 20th Avenue San Mateo, CA 94403 Finance Director khuang@cityofsanmateo.org (650)522-7110 Discretionary management of operating funds 2020 - present $313 M City of Dublin 100 Civic Plaza Dublin, CA 94568 Administrative Services Director (925)833-6648 jay.baksa@dublin.ca.gov Discretionary management of operating funds 2013 - present $301 M * As of December 31, 2024 Attachment A - 4 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 8  Packet Pg. 19 of 24  20 | P a g e Investment Management Services CITY OF PALO ALTO Investment Program Development Our process for developing investment programs is innovative. We focus on the following areas of investment: •Policy Development—Building investment policies that improve oversight, comply with State Code, and afford flexibility. •Cash flow Analysis—Identifying cash needs to meet the without sales before maturity and generating strategies for both long-term and short-term funds. •Strategy Development—Taking careful measure of the City’s earnings requirements and risk tolerance to develop strategies that serves the City in any interest rate environment. •Daily Management of Funds—Doing the heavy lifting of identifying opportunities, assessing security- level risk, positioning duration, diversifying sectors, issuers, and maturities, and executing trades in an efficient manner. For the City, William Dennehy II, CFA, Co-Chief Investment Officer, and Aaron Nail, CFA, Portfolio Manager, will collaborate with Carlos Oblites to provide daily management of the City’s funds, credit analysis, risk mitigation, opportunity identification, and rebalancing. We would also like to highlight the work we have done with the City’s neighbors including Cities of Sunnyvale, Cupertino, San Mateo, South San Francisco, and Milpitas, as well as other regional cities such as Cities of Dublin, Pleasanton, San Rafael, Monterey, and many others: •Collaborated with city staff to strengthen investment policies •Introduced capabilities to expand the investment offerings to increase diversification •Provided efficient execution where lower prices/higher yields are achieved by taking advantage of our network of 45+ broker/dealer relationships to shop around • Assisted in the preparation of staff reports and other documents to communicate investment outcomes to policy makers and other stakeholders, saving staff time •Acted in a consultative capacity to help position investment programs to support broader financial objectives We are proud of our tenured relationship working with local governments in Northern California, across the state, and nationwide. 3.6 PROJECT STAFFING This Section of the Proposal shall discuss how the Proposer would propose to staff this project. Key project team members shall be identified by name, title and specific responsibilities on the project. An organizational chart for the project team and resumes for key Proposer personnel shall be included. Key personnel will be an important factor considered by the review committee. Changes in key personnel may be cause for rejection of the proposal. The engagement will be managed by a tenured team of senior investment management and client service professionals. Carlos Oblites, Senior Portfolio and Investment Pool Strategist will be responsible for the overall management of the engagement. He will be supported by William Dennehy II, CFA, Co-Chief Investment Officer, Aaron Nail, CFA Portfolio Manager, Aneil Murthy, Senior Relationship Manager, and Stacey Alderson, CTP, Client Service Director. Carlos and Neil are based in the Firm’s Oakland and Marin County offices and will serve as a local resource to the City. The Firm’s executive management team, additional investment management professionals, operations, compliance, client service, and reporting professionals will serve the City from our headquarters in San Diego. The engagement team profiles are provided below. Full professional biographies are in the Appendix. Attachment A - 5 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 9  Packet Pg. 20 of 24  21 | P a g e Investment Management Services CITY OF PALO ALTO Contact Name and Title Role in Engagement Education Investment Management Carlos Oblites Senior Portfolio and Primary Investment Contact and Engagement Lead •Implements portfolio strategies •Monitors alignment with client objectives and policies •Expertise in policy development and state legal requirements B.A. History, University of California, Santa Barbara, M.B.A., San Francisco State University Series 65 Registration William Dennehy II, CFA Co-Chief Investment Officer Primary Portfolio Manager •Co-leads the investment team •Implements portfolio strategies •Co-Chair of Credit Committee and Economic and Market Analysis Committee B.S. Business Administration, California State University, Chico; Chartered Financial Analyst (CFA®) Industry Tenure: 33 years | Firm Tenure: 14 years Aaron Nail, CFA Portfolio Manager Portfolio Manager •Assists with implementation of portfolio strategies •Member of the Sector Committee and Credit Committee B.S. Finance, University of North Carolina, Chartered Financial Analyst (CFA®) Series 7 and 63 Licenses Engagement Management & Client Service Aneil Murthy Sr. Relationship Manager Client Service Lead •Assists with onboarding process •Oversees client communication •Coordinates project deliverables B.A. Political Science, University of Connecticut M.B.A., Post University Series 7, 63, 65 Registration CFA Certificate in ESG Investing Industry Tenure: 16 years | Firm Tenure: 5 years Stacey Alderson, CTP Client Service Director Client Service Contact •Reporting requirements and Client Portal •Schedules training and educational presentations B.B.A. Accounting, University of Montevallo; Certified Treasury Professional (CTP®) Industry Tenure: 27 years | Firm Tenure: 11 years Attachment A - 6 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 10  Packet Pg. 21 of 24  22 | P a g e Investment Management Services CITY OF PALO ALTO Contact Name and Title Role in Engagement Education Compliance & Oversight Nicole Dragoo, JD Chief Executive Officer Leads the Firm’s vision, oversight, and strategy •Responsible for company culture, overall client experience and achieving growth goals. B.A. Business Economics, J.D., University of San Diego Industry Tenure: 25 years | Firm Tenure: 24 years Michael Rasmussen, JD Chief Compliance Officer and General Counsel Oversees Firm’s compliance program •Responsible for regulatory compliance, legal matters, trade compliance, and Code of Ethics B.S. Legal Studies, J.D., Nova Southeastern University Series 7, 14, 24, 51, 63, 65 Registrations Industry Tenure: 12 years | Firm Tenure: 2 year Carlos Oblites, Senior Portfolio Strategist and Investment Pool Strategist, is responsible for building and maintaining client relationships with public agencies along with participating actively in the portfolio management process. Carlos has 30 years of investment and financial experience, focused largely on managing short-term fixed income and pension strategies for governmental and institutional non-profit clients. Carlos currently serves as Co-Chair of the firm’s Multi Asset Class Committee. He also serves as a member of the Government Finance Officers Association’s (GFOA) Committee on Retirement and Benefits Administration (CORBA), which tracks new industry practices, regulatory and legislative developments, and issues best practices to assist public pension and personnel officers effectively manage state and local retirement funds and employee benefits. Prior to joining Chandler, Carlos served as the Administrative Services Manager at Central Marin Sanitation Agency (CMSA) and was responsible for all aspects of the Agency’s financial, human resources, administrative support, and information systems activities. He also has significant expertise in serving California public agencies through his roles as Director at PFM Asset Management, and as a Principal at Wells Capital Management. Carlos holds a Bachelor of Arts degree in History from the University of California, Santa Barbara, and earned a master’s degree in business administration from San Francisco State University. William (Bill) Dennehy II, CFA, Co-Chief Investment Officer and Portfolio Manager, will provide oversight of the City’s portfolios. Bill is on the Firm’s Executive Committee and Co-Chairs both the Economic and Market Analysis Committee and the Credit Committee and is also a member of the Multi-Asset Class Committee. He has over 30 years of experience working in various disciplines across the capital markets in New York, Chicago, and most recently San Diego. Prior to his time at Chandler, Bill spent ten years working at Northern Trust Global Investments, focusing on both investment-grade, high-quality total return strategies, and quantitative investment strategies with a model-driven investment philosophy. Of particular emphasis during Bill’s thirteen years at Chandler, has been collaborating with clients to expand their investment mandates to identify more creative and robust investment solutions to meet client goals. Attachment A - 7 Attachment A Item 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 11  Packet Pg. 22 of 24  23 | P a g e Investment Management Services CITY OF PALO ALTO Aneil (Neil) Murthy, Senior Relationship Manager, joined Chandler in 2020. He has over a decade of experience in finance servicing public agency and institutional clients. Neil’s area of focus is on the development of client relationships in the public sector, and he serves as a relationship manager for existing clients throughout California. Prior to joining Chandler, Neil was a Relationship Manager for BNY Mellon Corporate Trust’s Public-Not-For- Profit segment and was dedicated exclusively to California. Neil’s responsibilities included ensuring satisfaction for the bank’s high value clients and seeking out new opportunities. In this role, Neil serviced California cities, counties, special districts, and transportation authorities, and gained a broad understanding of the specific investment needs and financial challenges these entities face. Neil also worked for The Hartford Financial Services and served in a variety of client facing roles. Neil is a graduate of the University of Connecticut with a Bachelor of Arts in political science and earned a Master of business administration from Post University. Neil holds the FINRA Series 65 registration. Stacey Alderson, CTP, Client Service Director, will provide support in serving the City and its staff. She oversees the daily responsibilities of the client service team including client communication, client reporting, and review/processing of client requested account activity. Stacey collaborates with all departments at Chandler to respond to account-related questions and changes, as well as coordinates the onboarding process of new client accounts. Stacey began working in the financial services industry in 1998 through positions in both banking and asset management. She earned her Bachelor of Arts in business administration with an emphasis in accounting from the University of Montevallo. Stacey has received the designation as a Certified Treasury Professional (CTP®) from the Association for Financial Professionals. Nicole Dragoo, JD, the Firm’s Chief Executive Officer, joined the Firm in 2001 in an operations role and leads the Executive committee, provides oversight of all aspects of the Firm and is responsible for the Firm’s strategy, culture and administration of resources. She is passionate about cultivating a culture of shared success by building a diverse and talented team of people dedicated to being stewards of the assets and communities entrusted to us. Over her tenure Nicole has led the expansion of the operations, compliance, legal and administrative functions as the Firm has grown. From 2008 to 2021, she served in the roles of Chief Operating and Chief Compliance Officer and as President from 2021-2022. Nicole earned her BA from the University of San Diego in business economics and her J.D. from the University of San Diego School of Law. She is a member of the State Bar of California, the American Bar Association, the San Diego County Bar Association, and the Southern California Compliance Group. Michael Rasmussen, JD, Chief Compliance Officer/General Counsel, leads the day-to-day compliance requirements, regulatory filings for the Firm, and Code of Ethics implementation and training. Michael graduated from Nova Southeastern University Shepard Broad College of Law and is a licensed attorney in Florida and a registered solicitor in the United Kingdom. He has passed the FINRA Series 7, 14, 24, 51, 63, and 65 examinations and has taught several courses on investment adviser compliance. All the above professionals are supported by Chandler’s investment management, client service, marketing, and operations teams to provide comprehensive service. Continued on next page Attachment A - 8 Attachment AItem 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 12  Packet Pg. 23 of 24  24 | P a g e Investment Management Services CITY OF PALO ALTO The following chart represents the organizational structure specific to the engagement with the City. City of Palo Alto Engagement Team 3.7 PROPOSAL EXEMPTIONS This Section of the Proposal shall discuss any exceptions or requested changes that Proposer has to the City’s RFP conditions, requirements and sample contract. If there are no exceptions noted, it is assumed the Proposer will accept all conditions and requirements identified in the “Sample Agreement for Services.” Items not excepted will not be open to later negotiation. We have reviewed the information provided regarding the Agreement for Professional Services. Please reference our Proposed Additional Terms for Agreement and Sample Investment Services Contract in the Appendix. 3.8 PROPOSAL COSTS AND RATES The fee information is relevant to a determination of whether the fee is fair and reasonable in light of the services to be provided. Provision of this information assists the City in determining the firm’s understanding of the project, and provides staff with tools to evaluate (and, if applicable, negotiate) the cost. This Section of the Proposal shall include the proposed costs to provide the services desired. The proposal shall also detail any other relevant cost and price information (such as any change to the fees based on any options a proposer is able to offer), plus a proposed not-to-exceed amount that would be contained in a potential agreement with the City. The hourly rates or a schedule of rates may be used for pricing the cost of additional services outlined in the Scope of Services. Supplementary to this RFP and any submitted Proposal is the Cost Proposal Attachment provided with this RFP which must be upload electronically as part of your Proposal. Attachment A - 9 Attachment AItem 2 Attachment A - Chandler's background, qualifications and engagement team        Item 2: Staff Report Pg. 13  Packet Pg. 24 of 24