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HomeMy WebLinkAboutStaff Report 2509-5249CITY OF PALO ALTO CITY COUNCIL Monday, October 06, 2025 Council Chambers & Hybrid 5:30 PM     Agenda Item     AA1.Approve the selection of Teri Black & Company as the executive recruitment firm for the recruitment of the City Attorney and Approve the Recruitment General Timeline as Recommended by the Council Appointed Officers (CAO) Committee. CEQA status – not a project. New Item Added 8 2 8 5 City Council Staff Report From: CAO Committee Report Type: CONSENT CALENDAR Lead Department: Human Resources Meeting Date: October 6, 2025 Report #:2509-5249 TITLE Approve the selection of Teri Black & Company as the executive recruitment firm for the recruitment of the City Attorney and Approve the Recruitment General Timeline as Recommended by the Council Appointed Officers (CAO) Committee. CEQA status – not a project. RECOMMENDATION The Council Appointed Officers Committee (CAO) recommends that Council approve: 1. Teri Black & Co. as the executive recruitment firm for the recruitment of the next City Attorney 2. Approve the general timeline and process for recruitment as outlined and delegate approval of interview process details to the CAO Committee Chair. BACKGROUND The City Attorney is one of four Council Appointed Officer positions defined in Article IV of the City Charter and further defined in the Palo Alto Municipal Code, section 2.08.120 which states that the City Attorney is accountable to the City Council. On September 9, 20251, the CAO Committee reviewed initial proposals from three highly qualified executive recruitment firms in order to select a firm for the purpose of recruiting the City’s next City Attorney. Based on review of the proposals and need to ask follow-up questions, the CAO Committee determined it prudent to conduct interviews. The Committee also asked staff to begin drafting the content for the recruitment brochure and gain input from the current City Attorney. The CAO committee met again on September 22, 20252 to conduct interviews, review draft content for a brochure, and make final selections and provide recommendations to 1 https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=17948 2 https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=18033 8 2 8 5 Council. The CAO committee interviewed Bob Murray and Associates and Teri Black & Company. Peckham and McKenney did not make a representative available for interviews. •Council interviews to occur after stakeholder and subject matter expert interviews; and •To the extent feasible hold Council interviews, panel stakeholder interviews and final round interviews on back-to-back days. ANALYSIS RECRUITMENT STAGES TIMELINE ACTION ITEMS  Recruitment Pre-Planning  August 2025 - September 2025 •Review of executive firms recommended •Review and affirm recruitment process steps and timeline •Interviews and selection of executive firm Recruitment Planning September 2025 – October 2025 •TB&C to conduct stakeholder meetings on candidate characteristics (Council Members, Current City Attorney and other CAOs) •CAO Committee Chair approval of marketing and advertising materials •CAO Chair approves final strategy and process refinement (panel dates, structure, and sequencing) (TB&C/HR) Posting and Active Recruitment October 2025 – November 2025 •Marketing and advertising launch (TB&C) •Targeted and active sourcing begins (TB&C) •Initial reviews occur on an ongoing basis as applications received (TB&C) 8 2 8 5 RECRUITMENT STAGES TIMELINE ACTION ITEMS  Candidate Screening November 2025 – December 2025 •Candidate assessments (TB&C) •Supplemental questionnaires and interviews (TB&C) •Presentation of recommended top candidates to Council in closed session (Council will confirm top candidates invited to interviews) (TB&C/HR) •Continued and ongoing candidate engagement (TB&C) Finalist selection and negotiation December 2025 – January 2026 •Panel interviews: Stakeholder/subject matter expert panel(s), followed by City Council panel •Background and reference checks (TB&C) •Final Interview(s) with Council & authority for conditional offer (TB&C/HR) •Conditional offer letter/compensation negotiations (TB&C/HR) Onboarding January 2026 – February 2026 •Appointment by Council •City onboarding process (HR) FISCAL/RESOURCE IMPACT The City Attorney position is fully funded in the existing FY 2026 Adopted Operating Budget and while the negotiation with a successor over compensation is unknown it is deemed unlikely to impact or increase FY 2026 or FY 2027 costs. One-time costs of up to $37,000 for recruitment services are generally paid for out of department salary savings, however with the City Attorney’s office being fully staffed during this period, staff will monitor mid-year and FY 2026 closing department balances to determine if a budget adjustment to allocate additional funding would be needed to cover these costs or if use of centralized recruiting funds is deemed necessary. Should additional resources be required, staff will bring forward a budget action for the City Council’s review. STAKEHOLDER ENGAGEMENT Public comment was made during the CAO Committee review on September 9, 2025 and September 22, 2025. Opportunity will also be available when report is on the Council Consent agenda on October 6, 2025. ATTACHMENTS Attachment A: Executive Recruitment Proposal from Teri Black and Co. APPROVED BY: Sandra Blanch, Human Resources Director Stellar Talent Premier Service Powerful Results TERI BLACK &co.,LLC LETTER OF TRANSMITTAL August 21,2025 Mayor Ed Lauing City of Palo Alto 250 Hamilton Avenue Palo Alto,CA 94301 Dear Mayor Lauing: Teri Black &Company (TBC)is pleased to present this proposal to the City of Palo Alto to assist in the successful recruitment of a new City Attorney.We have enjoyed a productive partnership with the City,having conducted numerous recruitments over the years,including the current search for the City's new Fire Chief.We would be honored to represent the City Council in this important endeavor. Founded in 2006,TBC is known for delivering the most personalized executive search services to clients and candidates in our industry.The firm's business goals are to provide high-quality results and foster long-term relationships with our customers.Personalized service and inclusivity have never been more important in our industry,as outstanding candidates often have many options when considering a job change. The attention we devote to ensuring an exceptional candidate experience is reflected in our consistent success with diverse placements.In fact,in 2024,52 percent of ourplacementswerefromunderrepresentedpopulations,and an equal percentage were female. With our extensive network and incomparable approach to client and candidate care,our consultants consistently produce outstanding results.The trust and credibility that my team and I have earned over the past two decades are proudly reflected in these results. TBC is not driven by volume,which sets us apart from our competitors.We are committed to providing customized and flexible service to our clients and will only take on a select number of recruitments at any given time.Headquartered in Los Angeles,TBC is the most established female-founded and owned executive search firm serving local government in the United States. If retained,you have my personal commitment that Palo Alto will receive the highest level of attention.Detailed information about the firm and our clients is available on our website at www.tbcrecruiting.com.Please do not hesitate to contact us if you have any questions or require further information about our services or qualifications. Sincerest regards, Teri Black President teri@t crecruitingcom 424.285.1548 (dire tel 424.296.3111 www.tbcrecruiting.com Executive Search Services for the CITY OF PALO ALTO to recruit a CITY ATTORNEY August 2025 Ill. lv. v. VI. VII. TABLE OF CONTENTS SECTION CREDENTIALS,QUALIFICATIONS &COMMITMENT RECRUITMENT STRATEGY &TIMELINE PROFESSIONAL REFERENCES PROFESSIONAL FEES &GUARANTEE RECRUITERS &STAFF PROFILES COMPANY CONTACT INFORMATION COMPREHENSIVE LIST OF CLIENTS PAGE 2 6 7 8 11 12 l.CREDENTIALS,QUALIFICATIONS &COMMITMENT Teri Black &Company (TBC),a woman-owned California Limited Liability Company (LLC) established in 2006,has a solid reputation for providing exemplary service to its clients and has enjoyed great success in recruiting impressive local government professionals for our clients throughout the Western United States.Our reputation for managing successful and inclusive recruitment is unparalleled. We have a dominant presence throughout the Bay Area,especially on the San Francisco Peninsula.In addition to serving the City of Palo Alto,our municipal client base includes the Cities of Redwood City,Burlingame,San Mateo,San Carlos,Mountain View,Sunnyvale, Santa Clara,Cupertino,San Bruno,South San Francisco,San Jose,Milpitas,Pacifica, Brisbane,San Leandro,Fremont,Novato,Pleasanton,Walnut Creek,Albany,and Piedmont, as well as the Towns of Los Gatos,Colma,Woodside,and Hillsborough,among numerous others.As evidence of our clients'high satisfaction levels,nearly 90%of our projects are generated through repeat business and client referrals. Our completed City Attorney/Deputy/Assistant City Attorney searches include the Cities of Mountain View,Fremont,San Mateo,Cupertino,Burlingame,Santa Clara,Milpitas,Oxnard (partial),and the Town of Los Gatos. Because we are driven by a concern for quality results rather than volume,we limit the number of recruitments the firm handles at any given time.We are careful to only partner with clients who appreciate the value of highly personalized services and the importance of finding qualified candidates who are a good fit,rather than simply attracting individuals who meet minimum qualification criteria.This has been a significant corporate value since the firm's inception. Palo Alto will also find that our commitment to candidate care is incomparable.From initial conversations during the active recruiting period to personalized coaching as candidates prepare for final interviews,all the way to professional development debriefings at the end of the process,no other firm invests the amount of time and level of attention in candidates that we do.Our treatment of applicants is a direct reflection of our customers'values,and we consistently receive feedback that our service is simply unmatched. The attention we devote to ensuring an exceptional candidate experience is another key factor that sets us apart from our competitors.It is also reflected in our consistent success with diverse placements.In fact,in the last two years,52 percent of our placements were from underrepresented populations,and an equal percentage were female.The trust and credibility Teri and her team have earned over the course of two decades are proudly reflected in these results. Teri Black will co-lead this search with Senior Recruiter Suzanne Mason and will be closely supported by the entire TBC support team.Our recruiters maintain a strong network throughout various local government disciplines through their involvement and membership with numerous professional associations. II.RECRUITMENT STRATEGY &TIMELINE The executive search strategy that follows describes four complete phases of a comprehensive recruitment for a Council-appointed position. PHASE I Client Feedback &Involvement The recruiters will work closely with the City Council and City Manager to design a customized candidate profile,recruitment strategy,and timeline in accordance with the Client's desires and expectations.It is our goal to gain a complete understanding of the experience, knowledge,expertise,and strengths the City Council is seeking in a new City Attorney,as well as learn more about the City's priorities,current and upcoming challenges,fiscal health, organizational culture,and composition of the management team. In order for TBC to represent the opportunity with conviction and credibility,we prefer to get as much information and feedback as possible before the recruitment is officially launched. Because our clients know their organizations best,we rely on their guidance to determine the best sources of information upon launching each assignment. Strategy Refinement Following the gathering of feedback,TBC will develop a detailed timeline for the project along with a proposed methodology for attracting the best possible candidates.The timeline and overall strategy will be reviewed and approved by the Council prior to execution. Material Development &Production Immediately following the client feedback activities,the recruiters will draft advertising and recruitment brochure text for the Client's review.This information (description of community, culture,organization,ideal candidate profile,compensation/benefits,etc.)should accurately summarize what was learned from the feedback sources. PHASE II Advertising &Marketing Once the recruiters develop a clear understanding of what the Client is seeking,we will create aggressive advertising,marketing,and social media campaigns for the recruitment.Both the traditional and electronic campaigns will be interrelated to ensure the position has a powerful presence in the marketplace. Once the advertising is executed,TBC will distribute the recruitment brochure with a personalized cover letter to our national network of professional contacts in our database.Both e-mail and traditional mail are utilized in our marketing efforts.The job will also be promoted through the firm's social media presence via LinkedIn and Facebook. Linked 2 Personalized Outreach As an intensive follow-up to the direct mail campaign,the recruiters will personally contact the individuals targeted and generate new contacts through referrals made by respected sources. The most impressive candidates are usually found this way,and it frequently requires several persuasive conversations to attract them into a recruitment if they are content and successful in their current position.Most highly qualified candidates will not necessarily respond to an advertisement;therefore,extensive proactive outreach is required. Our clients pay for results,and that's exactly what we deliver.Unlike many other recruiting firms serving the public sector,TBC invests whatever time is necessary to generate a number of outstanding candidates from which the Client can make a selection.We invest more time and resources in finding undiscovered superstars across the country as well as within the state.While most of our competitors charge additional consulting fees beyond a specific threshold,we do not limit the number of consulting hours,travel,or meetings dedicated to any given project. PHASE Ill Resume Assessment While the recruiters review resumes as they are received,a final detailed review of each submission will be conducted immediately following the closing date of the recruitment.Those candidates deemed the most highly qualified will be selected for screening interviews. The TBC online application system was introduced to the market over a decade ago and was the first in the public sector executive search industry.Leveraging the power,reach,and accessibility of the internet,TBC pioneered a modern digital experience for both candidates and clients.Since then,some of our competitors have followed suit.However,TBC continues to set the bar with enhanced website and online application security features,strong passwords,and secure candidate database storage to keep candidate information safe and confidential. Screening Interviews TBC does not restrict the number of candidates to be screened.Rather,we interview every candidate who meets our Client's criteria.As a rule,this group frequently amounts to 6-12 candidates.The number of candidates screened ranges from just a handful of professionals for highly specialized positions to more than 20 for highly coveted opportunities.The screening interviews are typically conducted by video or phone. Recruitment Report Following the completion of the screening interviews,the lead recruiter will develop a written report that includes:a master list of all the applicants,resumes and cover letters for each candidate interviewed,a one-page profile summarizing each candidate's professional history, plus an overview of the recruiter's initial assessment of each individual based on their experience and the results of their screening interview.This information will be presented to the Client in a closed-session meeting,where the recruiters will review the results of the overall recruitment,discuss each candidate screened,and plan for the final stage of the selection process. 3 Candidate Communications &Care Throughout the entire recruitment process,TBC will take responsibility for communicating with the candidates during each stage of the search.In addition,the Client should feel free to refer any inquiries from potential or existing candidates directly to the recruiters at any time during the engagement.We handle all administrative aspects of the assignment. TBC is extremely attentive to internal candidates.Our recruiters ensure they understand the process and are kept informed at every juncture,as they may have never worked with a recruiter before.We strive to exceed the expectations of candidates throughout our engagements,as it is critical that all participants,regardless of whether they are selected, have a positive experience and leave the process with a favorable impression of the City of Palo Alto. PHASE Selection Process &Confidentiality TBC will design and administer an appropriate final selection process in partnership with the Client.Most traditional selection processes entail at least one or two interviews with the City Council,followed by the appointing authority spending time with the highest-ranked candidates.Our team will prepare the materials for the interviews,arrange follow-up interviews with the Council,and coordinate all logistics with the candidates.We tailor the process to best meet the Client's needs and will assist the decision makers with deliberations.Lastly,it is critical that candidates'confidentiality be respected and maintained to the greatest degree possible to maintain the integrity of the process. Negotiations Once the Council reviews and is comfortable with the findings in the reports,the lead recruiter will facilitate negotiations on compensation,benefits,start date,and other transition details to ensure both parties are satisfied. Background &References Following the final process and the guidance of the Council's selection of its top candidate, TBC will conduct thorough background and in-depth reference checks.Our background checks are conducted by a licensed private investigator and include credit,driving record,civil, criminal,and academic credential checks.Court records checks include county,state,and federal systems.Media,internet,and social networking checks are also included. A TBC consultant conducts reference checks,which are supplemented by comments generated from contacts that do not appear on the candidate's reference list.Extensive written reports are provided to the Client for review and recordkeeping. 4 Project Timeline An executive-level recruitment can typically be completed within 100-120 days of the initial meeting with the Client depending on time of year and necessary launch preparation work.A visual representation of a projected timeline is shown below and assumes the recruitment will be launched in September.The actual recruitment schedule can be adjusted in accordance with the Client's goals. City of Palo Alto City Attorney JAN FEB I MAR :JUN ,JUL@AUG I:SEP OCT NOV IDEC Phase I Phase II Phase Phase IV 5 PROFESSIONAL REFERENCES Client: Contact: Email: Searches: Client: Contact: Email: Searches: Client: Contact: Email: Searches: Client: Contact: Email: Searches: City of Mountain View Tel:650.903.6300 ext.5 Ellen Kamei —Mayor (Councilmember during engagement) Ellen.Kamei@mountainview.gov City Attorney,City Manager,Assistant City Manager,Fire Chief,Deputy Fire Chief,Battalion Chief,Fire Marshal,Fire Protection Engineer,Police Captain (Internal Process),Human Resources Director,Risk Manager,Finance & Administrative Services Director,Chief Sustainability &Resiliency Officer, Economic Development Strategists,Public Works Director,Assistant Public Works Director -Transportation &Business Services,Assistant Public Works Director —Public Services,Community Development Director,Assistant Community Development Director,Housing &Neighborhood Services Manager,Chief Building Official,Deputy Building Officials,Zoning Administrator,Deputy Zoning Administrator,Risk Manager,Economic Vitality Manager,Planning Manager (current) City of Santa Clara Tel:408.615.2161 Aracely Azevedo —Assistant City Manager AAzevedo@SantaClaraCA.gov Assistant City Attorney -General,Assistant City Attorney —HRILabor, Deputy City Attorney,Fire Chief,Director of Human Resources,City Librarian,Director of Finance,Assistant Finance Director,Risk Manager, Accounting Division Manager,Economic Development Officer,Assistant Director of Community Development,City Planner,Planning Manager, Housing &Community Services Manager,Director of Water &Sewer Utilities, Assistant Director of Water &Sewer utilities City of San Mateo Tel:650-522-7522 ext.6266 Rob Newsom,Jr.—Mayor (was a Council Member during engagement) rnewsom@cityofsanmateo.org City Attorney,City Manager (2023 &2018),Police Chief,Public Works Director, Deputy Public Works Director,Community Development Director,Deputy Community Development Director,Planning Manager,Parks &Recreation Director,Deputy City Librarian City of Burlingame Tel:650.558.7206 Maria Saguisag-Sid —Human Resources Director msaguisag-sid@burlingame.org Assistant City Attorney,Chief of Police,Chief Building Official,Finance Director,Human Resources Director,Community Development Director, Public Works Director (current) 6 lv.PROFESSIONAL FEES &GUARANTEE The professional fee for this assignment is $23,000 for the Scope of Work articulated in this proposal.Services include onsite meetings and/or conference calls/Zoom meetings for the purpose of gathering stakeholder feedback on the candidate profile,briefing the client on the results of the recruitment,facilitating up to two days of Council/panel interviews,assisting the Client with selection deliberations,and conducting background and reference checks. REIMBURSABLE EXPENSES EXCEED) Advertising Recruitment Brochure design &mailing Administrative support Shipping &FedEx Background &records checks Consultant Travel (mileage/airfare,lodging &ground transportation —up to 3 trips) Project expenses (NTE) $3,200 $1 ,400 $5,000 $400 $500 $3,500 $14,000 Professional fees and expenses are billed in phases as work progresses and expenses are incurred. Placement Guarantee If a candidate selected and appointed by the City of Palo Alto is terminated before the completion of the first year of service due to a comprehensive TBC recruitment,the firm will provide Palo Alto with the necessary consulting services required to secure a replacement. Professional consulting services will be provided at a discounted rate of 25%-75%of the original fee.Expenses will be covered by the Client. Fee for Additional Placements &Discounts Because of the challenging market for top talent,our clients are increasingly taking advantage of selecting more than one outstanding candidate from a single recruitment that will benefit the organization in a different capacity.In these instances,a $5,000 placement fee per additional candidate placed will apply and will include completion of background check records review as well as reference checking. 1 Reimbursable Expenses by Category are an estimation.Invoices may reflect actual expense amounts in any given category that are above or below the estimated amount,however,total expenses billed during the project shall not exceed the total "Project Expenses (NTE)"amount as stated. 7 V.RECRUITERS &STAFF PROFILES Teri Black,President Following a distinguished career in local and federal government,Teri has been dedicated to executive search since 1999.Serving communities with populations in the millions to as small as 1,500 for over 20 years,she has built a substantial base of clients across the Western United States that continually rely on her personalized service and recruitment expertise.In addition to cities and counties,Teri's clients also include special districts and utility agencies. She has managed hundreds of high-profile and sensitive recruitments over the years.Prior to starting her own firm in 2006,Teri was affiliated with Shannon Executive Search/CPS Human Resource Services and The Oldani Group. Before entering the executive search profession,Teri served as the first Chief of Staff in the U.S.Department of Justice/Office of Community-Oriented Policing Services (COPS)during the Clinton Administration,where she helped oversee an annual budget of nearly $2 billion and more than 300 employees.Her local government experience includes management positions in the Cities of Santa Ana,Lakewood,and Oakland,California.As a consultant, clients find her prior government experience to be of tremendous value,often commenting, "She has walked in our shoes and understands our business.' Teri earned her Master's degree in Public Administration from the University of Southern California and holds a bachelor's degree in Criminal Justice from California State University, Fullerton.She is a graduate of the UCLA Anderson School of Management's invitational certificate program for entrepreneurs and a founding member of Cal-ICMA's Preparing the Next Generation (PNG)committee.In addition to holding memberships in relevant professional organizations,Teri is a Fellow of the Future Policing Institute,which is dedicated to advancing future policing that is effective,empathetic,and just. Suzanne Mason,Senior Recruiter Following a distinguished career in local government spanning over 30 years,Suzanne Mason has served as a Senior Recruiter with TBC since 2018.Along with her dedication to executive search,she has deep expertise in human resources.Suzanne's experience working with cities and counties in California as a local government administrator and human resources professional was largely focused on business process improvement,change management and improved human resource practices. While in government,Suzanne worked to modernize and improve public sector recruitment and hiring practices throughout her career in serving the Cities of Long Beach and Palo Alto, Napa County,and the City and County of San Francisco.With these jurisdictions,she has served as Deputy City Manager,Assistant City Manager,Director of Human Resources,and Director of Employee Relations,in addition to various departmental assignments.Suzanne has extensive experience in organizational change management,community and employee engagement,budgeting,as well as all areas of human resources management. Suzanne earned a Master's degree in Public Administration from the University of Southern California,and her Bachelor's degree in History from the University of California at Santa Barbara.She also holds a certificate from the Senior Executives in State and Local 8 Government Program at Harvard University's John F.Kennedy School of Government. Suzanne has served as a member of Cal-ICMA's Preparing the Next Generation Committee since its inception and was part of the team that transitioned the effort to the ICMA Talent Initiative.Suzanne also serves as a Civil Service Commissioner for the City of Napa. Tina White,Chief Operating Officer/Senior Recruiter Tina White retired as City Manager of Poway,California in May 2019 and joined the firm in early 2020.She has a long-term passion for recruiting the best talent possible and has been a powerful addition to the TBC team,assisting our clients in both Southern and Northern California.Tina attributes her success in recruitments to ensuring that she understands the needs of the position and the organization,looking beyond the job description.Consistent with our recipe for success,she ensures that the selected candidates not only possess the necessary skills and abilities,but also that they are the right "match"for our clients. Under Tina's leadership,the City of Poway consistently ranked as one of California's safest cities and among the best California cities in which to raise a family.As City Manager,she oversaw an operating budget of $90 million,a workforce of more than 200 full-time employees, and capital improvement projects totaling $34 million in fiscal year 2017-18.Prior to being appointed City Manager,she served as Poway's Assistant City Manager for more than six years. Tina's career in local government spans nearly 30 years,with experience working for the cities of El Cajon and Poway,as well as for Helix Water District.Moving up through the ranks,she was responsible for human resources,finance,information technology,customer services, and a water conservation team.She also worked for five years as a municipal law paralegal and legal administrator for a law firm that represented several cities and special districts.Tina holds a Bachelor's degree in Public Administration from San Diego State University. Tracey Carlson,Director of Client &Candidate Care Tracey is responsible for managing the numerous administrative activities and logistical coordination associated with TBC recruitments and special projects.Her 15 years of project management experience benefit the company in many ways.From overseeing our massive database to ensuring contractual requirements are met,and from interacting with candidates to coordinating background checks,she is involved in all aspects of the search process. Tracey is also responsible for the most challenging task in the practice —managing Teri's calendar.In addition,she serves as an outstanding resource for candidates and sets a high bar for the firm's commitment to five-star quality service.Concisely,she serves as Teri's invaluable "right hand"in ensuring that all client and candidate needs are met. Prior to joining the firm over 15 years ago,Tracey held various finance,IT,and project management-related positions with Northrop Grumman and Toyota Motor Sales,USA. 9 Lucia Vo,Recruiting Assistant Lucia interfaces extensively with our candidates and works alongside Tracey to help ensure our clients and candidates receive the proper care and support.A great deal of her time is spent handling incoming calls,researching candidates and new clients,monitoring our online application system,responding to e-mails,and assisting candidates with their submissions. Lucia has worked in various administrative capacities in the private sector throughout Europe and the United States.She graduated from Technic University Kosice in Slovakia majoring in Business Administration. Monica Irons,Special Projects Manager With over 36 years of experience in both the private and public sectors,Monica provides technical and strategic support to Senior Recruiters,conducting reference checks and additional due diligence on candidates.She served as the Director of Human Resources for the City of San Luis Obispo for nearly two decades and offers incredible experience in recruiting,hiring and retaining talent as well as training and organizational development. Monica has a Bachelor's degree in Business Administration from Cal Poly San Luis Obispo and is a graduate of the Senior Executive Institute at the University of Virginia. Cindi Maudlin,Special Projects Manager Serving as Special Projects Manager &Assistant to the President and CEO,Cindi is charged with overseeing special projects for the firm,such as implementing new software,designing our approach to social media,and keeping our operations as green as possible -all things related to keeping us on our toes when it comes to efficiency and accountability.She also manages the firm's community philanthropic efforts. Cindi holds a Bachelor's degree in English from Loyola Marymount University and has been with the firm since 2007. 10 COMPANY CONTACT INFORMATION Business address: Telephone: Web site: Federal Tax ID: Primary Contact: Company Officers: 25500 Hawthorne Blvd.,Suite 1158 Torrance,CA 90505 424.296.3111 www.tbcrecruiting.com 13-4346458 Teri Black teri@tbcrecruiting.com Office:424.296.3111 Teri Black,President Joseph E.Brann,CEO Mobile:310.781.0878 11 VII.COMPREHENSIVE LIST OF CLIENTS Cities Agoura Hills Alameda Alhambra Aliso Viejo American Canyon Antioch Anaheim Arlington,TX Arroyo Grande Ashland,OR Beaumont Belmont Berkeley Beverly Hills Brisbane Buena Park Burbank Burlingame Campbell Cannon Beach,OR Carlsbad Carmel-by-the-Sea Carpinteria Chandler,AZ Chino Colma,Town of Colorado Springs,CO Concord Costa Mesa Cupertino Cypress Daly City Davis Del Mar Denver,CO Dublin East Palo Alto El Cajon El Segundo Emeryville Escondido Eugene,OR Fairfield Fort Worth,TX Fremont Fresno Fullerton Glendale Glendora Goleta Half Moon Bay Hayward Healdsburg Hermiston,OR Hermosa Beach Hillsborough Huntington Beach Imperial Beach •Indian Wells Indio Irvine Laguna Niguel La Habra La Mesa La Palma La Quinta Lakewood,CO Livermore Lomita Lompoc Long Beach Los Alamitos Los Altos Los Banos Los Gatos,Town of Lynwood Malibu Manhattan Beach Marina Manteca Menlo Park Milpitas Modesto Moreno Valley Morgan Hill Mountain View Murrieta Napa National City Newport Beach Novato Oakland Ontario Oxnard Pacifica Palo Alto Pasadena Petaluma Piedmont Pismo Beach Pittsburg Pleasanton Prescott Valley,AZ Pomona Poway Provo City,UT Rancho Cordova Redlands Redwood City Rohnert Park Riverside Roseville San Bruno San Carlos San Diego San José 12 San Juan Capistrano San Leandro San Luis Obispo San Mateo Santa Ana Santa Barbara Santa Clara Santa Clarita Santa Cruz Santa Monica Santa Paula Santa Rosa Seaside Sierra Vista,AZ Signal Hill South Pasadena South San Francisco Counties Alameda Contra Costa Denver,CO (City/County) Lane,OR Los Angeles Marin Merced Monterey Napa San Diego Santa Barbara Special Districts/Authorities/Non-profits • Ashland,OR Parks Commission Beach Cities Health District Calleguas Municipal Water District Castaic Lake Water Agency Central County Fire Department Contra Costa Water District Dublin San Ramon Services District East Bay Regional Park District Glendale Water &Power Goleta Water District Hi-Desert Water District Indio Water Authority Menlo Park Fire Protection District Mesa Consolidated Water District Metropolitan Water District of Southern California Municipal Water District of Orange County Pasadena Water &Power Sacramento Metropolitan Fire District San Ramon Valley Fire Protection District Santa Clara Silicon Valley Power South Bay Regional Public Communications Authority Southern California Association of Governments Southern California Library Cooperative The Annenberg Foundation Trust at Sunnylands West Basin Municipal Water District Sunnyvale Surprise,AZ Torrance Tracy Truckee,Town of Turlock Tustin Vallejo Ventura Vista Walnut Creek West Hollywood Westminster West Sacramento Woodside,Town of Yucca Valley,Town of 13