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HomeMy WebLinkAboutStaff Report 2507-4929CITY OF PALO ALTO CITY COUNCIL Special Meeting Monday, August 18, 2025 Council Chambers & Hybrid 5:30 PM     Agenda Item     7.Approval of Retail Committee Recommendations for Streetscape Improvements and Outdoor Activation Standards for Pedestrian Only Ramona Street; CEQA Status - categorically exempt. Public Comment City Council Staff Report From: City Manager Report Type: CONSENT CALENDAR Lead Department: City Manager Meeting Date: August 18, 2025 Report #:2507-4929 TITLE Approval of Retail Committee Recommendations for Streetscape Improvements and Outdoor Activation Standards for Pedestrian Only Ramona Street; CEQA Status - categorically exempt. RECOMMENDATION Staff recommends the City Council confirm Retail Committee recommendations for next steps on Streetscape Improvements and Outdoor Activation Standards for Pedestrian Only Ramona Street. EXECUTIVE SUMMARY The pedestrian only Ramona Street project was to be designed and implemented in two phases with Phase 1 focused on a limited scope of near-term improvements and outdoor activation standards (Standards). A future Phase 2 was envisioned to incorporate more extensive streetscape upgrades and street amenities. Because of the limited improvements in Phase 1 and the community and Council desire to transition from the temporary vehicle barriers as soon as possible, engaging the Architectural Review Board (ARB) or the Historic Review Board (HRB) was not included in this first Phase. On June 18, 2025, staff presented near-term streetscape improvements and outdoor activation standards (Standards) for the pedestrian only portion of Ramona Street to the Retail Committee. See Attachment A for the staff report. The proposed streetscape improvements included resurfacing the street with colored and stamped asphalt, minor sidewalk repairs and curb ramps, installation of removable vehicle barriers and planters, signage, and tree well treatment. The Standards, to be administered by Public Works, set forth the permit design requirements for outdoor dining and retail and would facilitate flexible outdoor dining and retail, enabling certain commercial uses of public sidewalks and roadway space. Based on prior feedback from the downtown stakeholder working group and given the historic nature of the street, roofed structures were not included in the Standards. At the June 18 Retail Committee, stakeholders provided new feedback, some of which was not aligned with prior feedback, about the draft Standards and requested the City to re-evaluate the scope and timeline of the streetscape improvements. The Retail Committee members reiterated some of this stakeholder feedback and asked staff to explore an expanded scope for the streetscape design and to engage the HRB and ARB. These changes will require a consultant contract amendment and result in a longer timeline and increased costs and funding for the expanded scope will need to be identified. This change in direction will also result in many of the current street elements (pavement, vehicle barriers, and signage) likely staying in place until the expanded project scope is implemented, which could take two years from the start of this new process. BACKGROUND Since the COVID-19 pandemic in 2020, the City Council repeatedly affirmed its desire to have a portion of Ramona Street between Hamilton Avenue and University Avenue remain a car-free street. This action was continued through interim ordinances, with final action to amend the Comprehensive Plan and permanently designate this portion of Ramona Street as a pedestrian only street on March 10, 2025. In December 2024, the City Council approved a contract with Urban Planning Partners (UPP)1 to develop outdoor activation standards and streetscape improvements for approximately 200 feet of Ramona Street, which has been car-free since 2020. The project was to be designed and implemented in two phases with Phase 1 focused on a limited scope of near-term improvements and outdoor activation standards. A future Phase 2 was envisioned to incorporate more extensive streetscape upgrades and street amenities. Because of the limited improvements in Phase 1 and the community and Council desire to transition from the temporary vehicle barriers as soon as possible, engaging the ARB or HRB was not included in this Phase. ANALYSIS Proposed Streetscape Improvements The pedestrian only Ramona Street was designated in 1985 as a Historic District in the National Register of Historic Places2 for its distinctive Spanish Revival and Monterey Colonial architecture. Based on strong stakeholder consensus and the historic elements of the street, materials and colors that complement the architectural features of the styles, such as stucco walls, terracotta tiles, and ornate iron work were incorporated in the proposed design. 1 Approval of Urban Planning Partners (UPP) Contract Staff Report: https://cityofpaloalto.primegov.com/Portal/viewer?id=0&type=7&uid=03dbcbdf-6ded-48ae-8938- e204471f43ef 2 https://www.cityofpaloalto.org/files/assets/public/planning-community-environment/historic- preservation/ramona-street-architectural-district-national-register-nomination.pdf Based on the stakeholder feedback in late February 2025, and with the goal of providing flexibility, while trying to be sensitive to cost considerations, timeline, and aesthetics, staff proposed at-grade activation areas with planters and dividers as edge treatments. Staff also presented information about outdoor activation fees, new traffic signage, parking, impacts of outdoor dining on sanitary sewer infrastructure, and restroom capacity. Further details are included in the June 18 Retail Committee staff report (Attachment A). Feedback from June 18 Retail Committee Meeting Several stakeholders spoke during the public comment period. Comments covered the following topics: Safety and cleanliness as a top priority Engaging the HRB on all aspects of the project Concerns about impacts of outdoor dining on storm and sanitary sewer systems, need for additional restrooms, ensuring ADA compliance Identifying funding sources for improvements and ongoing maintenance Streetscape improvements timeline – did not want to shut down outdoor dining in October as envisioned in the Phase I implementation timeline Desire for platforms, roofed structures, and electrical connectivity for outdoor dining Grandfathering in existing outdoor dining areas and not requiring letters of consent from adjacent storefronts Desire for additional stakeholder engagement Concerns about impacts on basements if sidewalks are replaced The Retail Committee members also provided substantive input as summarized below: HRB and ARB should be engaged in the development of the Standards as well as the streetscape design Allow businesses more design flexibility Standards should allow parklets with platforms and roof structures Standards should allow electrical connectivity for lighting and heating A letter of consent requirement was in response to concerns about loss of parking in front of businesses and obstruction of visibility to passing cars; this requirement should be re-evaluated as these concerns are not relevant on a pedestrian only street; outdoor dining should be prioritized. Other feedback included the following: support for colored and stamped asphalt, planters should not be required, and project should not be rushed, and improvements should be made with a longer-term perspective in mind. Implementation Timeline The proposed near-term streetscape improvements were planned for completion by the end of the calendar year, a detailed project timeline was included in the June 18 Retail Committee staff report. However, based on the Retail Committee’s feedback to engage both the HRB and the ARB, and to allow roofed structures on this historic street, the implementation timeline will need to be significantly revised. Additionally, since there is no funding identified for the expanded project scope, identifying appropriate funding sources will also require additional time. Staff do not currently have the capacity to take on this revised scope, as such this revised project scope will not begin until resources become available to manage the project. In the interim, should businesses on Ramona Street wish to make improvements within the public right-of-way, applications will be reviewed on a case-by-case basis including historic and architectural review. FISCAL/RESOURCE IMPACT Funding for the design and implementation of Phase 1 improvements and development of Standards has been budgeted for. However, based on the increased project scope, staff will need to return with an amendment to the consultant contract, also identify additional funding for the project and staffing resources to support the project management. A schedule will be established after confirmation of the revised scope and prioritization of this effort among competing needs. The outdoor activation of pedestrian only Ramona Street represents a unique environment that will likely require a higher level of maintenance than currently provided by the City. In addition to the ongoing needs for cleanliness of public spaces, potential fiscal impacts include staff time to review and process outdoor activation permits and additional costs associated with increased inspections. Staff time is partially recovered through the existing encroachment permit process. In order to ensure that pedestrian only Ramona Street is maintained in a manner consistent with local businesses’ needs and priorities, as well as supporting economic success, some level of coordination and collective support among the businesses is essential. The City will need to continue encouraging stakeholders to work together on issues of collective interest. STAKEHOLDER ENGAGEMENT In February 2025, the City convened a meeting with the Downtown Stakeholder Working Group, comprised of members representing property owners, restaurants, retail, residents, and community partners, and with Ramona Street stakeholders. A survey seeking input on specific topics was also sent to all the stakeholders, to allow time for more detailed input. Based on the feedback at the June 18 Retail Committee meeting, further stakeholder engagement will be postponed until confirmation of a revised project scope and resource allocation. ENVIRONMENTAL REVIEW The proposed program is categorically exempt under CEQA Guidelines Sections 15301 (existing facilities), 15303 (new construction or conversion of small structures), 15304(e) (minor temporary use of land having negligible or no permanent effects on the environment), 15305 (minor alterations in land use limitations), 15311 (accessory structures), and 15323 (normal operations of facilities for public gatherings). ATTACHMENTS Attachment A: June 18 Retail Committee Staff Report APPROVED BY: Ed Shikada, City Manager Retail Committee Staff Report From: City Manager Report Type: ACTION ITEMS Lead Department: City Manager Meeting Date: June 18, 2025 Report #:2505-4695 TITLE Review and provide feedback on Near-Term Streetscape Improvements and Outdoor Activation Standards for Pedestrian Only Ramona Street; CEQA Status – categorically exempt. RECOMMENDATION Staff recommends the Retail Committee review and provide feedback on the proposed Near- Term Streetscape Improvements and Outdoor Activation Standards for Pedestrian Only Ramona Street. EXECUTIVE SUMMARY The proposed near-term streetscape improvements for the pedestrian only portion of Ramona Street are intended to support a vibrant pedestrian street and attract Palo Alto residents and visitors. The Outdoor Activation Standards set forth the permit design requirements for outdoor dining and retail for the pedestrian only Ramona Street. The proposed Standards will facilitate flexible outdoor dining, retail, and other activities, enabling certain commercial uses of public sidewalks and roadway space. This staff report highlights: •Proposed streetscape improvements •Outdoor activation standards and fees •Stakeholder engagement •Fiscal impact The streetscape improvements include street resurfacing with colored and stamped asphalt, minor sidewalk repairs and curb ramps, installation of removable vehicle barriers and planters, signage, and tree well treatment. The Outdoor Activation Standards govern the use of the public right of way for permitted activities. The Outdoor Activation program will be administered by the Public Works Department via the City’s encroachment permit process. The program is consistent with Council economic development priorities and advances Council action for Ramona Street to be a “pedestrian only street.” Fiscal impacts can be mitigated through permit fees. The streetscape design and development of outdoor activation standards is part of the scope of work for Urban Planning Partners. Funding for the implementation of the improvements is included in the proposed capital budget and will be considered by the City Council as part of the FY 2026 budget adoption. BACKGROUND Since the COVID-19 pandemic in 2020, the City Council has repeatedly affirmed its desire to have a portion of Ramona Street between Hamilton Avenue and University Avenue remain a car-free street. This action was continued through interim ordinances, with final action to amend the Comprehensive Plan and permanently designate this portion of Ramona Street as a pedestrian only street on March 10, 2025. In December 2024, the City Council approved a contract with Urban Planning Partners (UPP) to develop outdoor activation standards and streetscape improvements for approximately 200 feet of Ramona Street, which has been car-free since 2020. The proposed streetscape design (Phase 1) is focused on near-term improvements with a potential future phase (Phase 2) for more extensive upgrades to the street and street amenities. The consultant scope also includes developing outdoor activation standards for this street, including outdoor dining and retail. ANALYSIS Proposed Streetscape Improvements The pedestrian only Ramona Street was designated in 1985 as a Historic District in the National Register of Historic Places1 for its distinctive Spanish Revival and Monterey Colonial architecture. Based on strong stakeholder consensus and the historic elements of the street, the proposed streetscape design utilizes materials and colors that complement the architectural features of the styles, such as stucco walls, terracotta tiles, and ornate iron work. The streetscape is designed to have four distinct zones: arcade, activation zone, pedestrian zone, and emergency access. Outdoor dining, retail, and other permitted activities can occur in the activation zone. Proposed near-term streetscape improvements include the following: 1. Resurfacing Ramona Street between Hamilton and University Avenue, with stamped and colored asphalt to be used in the pedestrian only portion of the street. 1 https://www.cityofpaloalto.org/files/assets/public/planning-community-environment/historic- preservation/ramona-street-architectural-district-national-register-nomination.pdf 2. Repairing sidewalk and installing curb ramps to provide accessible paths for pedestrian travel. 3. Replacing the temporary vehicle barriers with permanent retractable or movable barriers, thus closing the street to vehicular traffic while allowing emergency, utility, and maintenance vehicles’ access. 4. Installing signage to guide vehicular, bicycle, and pedestrian traffic. 5. Installing planters and tree well treatment. Rough estimated costs of key elements of the near-term streetscape improvements are included below for reference purposes. A detailed cost estimate, including materials, labor, and contractor overhead and profit will be developed once the design has been finalized. •Stamped and colored asphalt – estimate is based on stamped and colored asphalt being used within the emergency access lane and at either end of the car-free area ($32,000). •Entry Planters - up to four planters, two at each end (costs range from $1,400 to $8,800, depending on the type of planter and the level of customization). •Retractable Bollards or Movable barriers - up to nine retractable bollards or Movable barriers, four on the University Ave side and five on the Hamilton Ave side (ranging from $100,000 to $189,000). These costs are for the bollards/barriers and their installation only, and do not include any re-routing of utilities. •Tree well treatment - for 18 tree wells along the car-free portion of Ramona Street (cost TBD). Traffic Signage and Parking Through a related but separate project, staff will be updating traffic signage at the University Avenue and Ramona Street intersection to indicate a portion of the street is closed to vehicular traffic. The project will include replacing signage on existing poles and installing a new pole with a “No Outlet” sign. Outdoor Activation Standards The Outdoor Activation Standards draw upon the City’s Ongoing Parklet Program while responding to the unique conditions of a historic district and a pedestrian only environment. The Standards differ from the Ongoing Parklet Program in a few key areas: Street Layout & Access • No vehicular setbacks, vehicle safety measures (e.g., wheel stops, reflective delineators), or guardrails needed • At-grade activation areas are allowed in order to reduce costs, allow flexibility, and mitigate drainage issues • ADA accessible dining and travel paths incorporated into the design Design Elements (Informed by Historic Designation and Stakeholder Feedback) • Respect historic designation and minimize design elements and signage that detracts from the existing architecture • Use of materials and colors that complement the existing Spanish Revival style of architecture • Required use of high quality furniture • No roof structures or sidewalls, permitted use of umbrellas for weather protection. These standards would require the removal of existing structures that are not in alignment with these guidelines. • No electrical connections are allowed, eliminating the ability for installation of electric heaters or permanent lighting fixtures The Standards outline requirements related to location and site area, setbacks, permitted activities, design (edge treatments, umbrellas), outdoor seating, lighting, heating, branding and signage, site maintenance, trash management, operations, and fees. Detailed outdoor activation standards are included in Attachment A. It is important to note that if Council adopts the proposed Outdoor Activation Standards, the existing parklet program requirements will no longer be applicable once these standards become effective. Any businesses wishing to use outdoor areas in front of adjacent storefronts will be required to obtain a letter of consent as noted in the draft Outdoor Activation Standards. Some design elements are required while some are optional. When an applicant selects a design element, they must meet all of the requirements for that element. Design Element Required for All Permitted Areas Required for Outdoor Dining Optional Dividers  Site Maintenance  Waste Management  Barrier Planters  ADA compliance for Outdoor Dining  Umbrellas  Lighting (solar or battery powered) Heating (with appropriate hazmat permits)  Branding and Signage  Impact of Outdoor Dining on Sanitary Sewer Infrastructure The temporary expansion of outdoor dining (2,674 square feet of dining in parklets/street) on Ramona Street since 2020 has increased total restaurant capacity. The proposed outdoor activation standards will continue to allow restaurants the opportunity to offer outdoor dining, and it is important to acknowledge that this increased dining capacity could increase the risk of fats, oils, and grease (FOG) entering each building’s plumbing system and the City’s sanitary sewer. If each of the seven (7) existing restaurants chose to add outdoor dining in the activation area, the new additional dining area would be 2,770 square feet, resulting in a total of 184 additional seats. Grease Control Devices (GCDs) were sized for pre-pandemic seating, and it is each dining establishment’s responsibility to ensure that their GCD is in working condition, maintained properly, and upgraded, if needed, to be sized appropriately for additional seating. Staff conducts regular inspections to track the condition and maintenance of GCDs that could impact a building’s plumbing systems and the City’s sanitary sewer system. Staff recommends continuing proactive inspections, requiring more frequent maintenance of restaurant GCD systems, identifying higher-risk systems for improvement, and mitigating future problems through plan review to correct GCD type, size and fixture connections. Depending on the success of these efforts, supplemental sanitary sewer fees may be required for outdoor dining permits to fund increased City maintenance costs. Restroom Capacity Similar to sanitary sewer system demands, outdoor dining also increases the demand for restroom capacity. However, it is typically impractical for most restaurants to individually increase the number of restrooms provided. The proposed outdoor activation standards do not require dining establishments to expand restroom capacity, however, portable restrooms may be required for any special events on the street. Outdoor Activation Fees Staff recommends the same fees for outdoor dining, as established for the Ongoing Parklet Program, and seeks feedback from the Retail Committee on potentially lower license fees for retail or other permitted activities. Fees noted below are proposed for fiscal year 2026 and are subject to Council approval in June. Specific fees include: Initial Application Fee: An initial application fee of $5,004 is required to establish an outdoor activation space to fully recover cost necessary to process an application, conduct site inspections, including Public Works, Utilities, and others such as Planning if applicable review. A portion is also based on staff time required for ongoing program administration such as customer service, compliance with standards, and complaint response. Annual Renewal Fee: An annual renewal fee of $604 is required to review the encroachment permit annually to fully recover costs at a flat rate. An application renewal is not expected to require the same level of staff effort as processing a new application and therefore the fee is less than the initial fee. Deposit Fee: Consistent with other programs in the City, staff recommend a deposit fee of $2,750 to address any unrepaired damage to the roadway or sidewalk or any costs that may be incurred due to the City having to remove permittee property in the activated space. License Fee: A license fee for use of the public right-of-way would be required. The City’s Parklet and outdoor programs operate with an annual license fee of $10.71 per square floor for use of the public right-of-way, which represented an 85% discount on the average 2022 ground floor retail rents in Palo Alto of $71 per square foot. This fee is already being used for outdoor dining on Ramona St. that are in the public right-of-way. As of Q1 2025 as reported by CoStar, the average rent in the University Avenue (downtown ‘DT’) analysis area is reported at $76 per square foot. Since the activation zones will allow outdoor retail and other permitted activities Council may choose to maintain the same license fee for all permitted activities or adopt a different fee for activities other than dining. Implementation Timeline The near-term streetscape improvements are planned for completion by the end of the calendar year. A tentative project timeline is included in the table below: Timeline Activity June 16 Council consideration of funding for streetscape improvements June 18 Retail Committee meeting July Community meeting and feedback survey August 11 Council consideration of streetscape design and outdoor activation standards October 1 New outdoor activation standards go into effect October 1 Existing parklets and outdoor dining areas must be removed by this date in advance of streetscape project; City will start accepting applications for new outdoor activation permits Oct-Nov Ramona street re-surfacing project, including street improvements December New outdoor dining and retail areas, in compliance with adopted standards, can begin operations FISCAL/RESOURCE IMPACT The streetscape design and development of outdoor activation standards is part of the scope of work for Urban Planning Partners. $225,000 for the implementation of the streetscape improvements is included in the proposed capital budget and will be considered by the City Council as part of the FY 2026 budget adoption. Additionally, funding for resurfacing of the street with standard asphalt is included in the City’s annual street resurfacing contract, approved by Council on June 3, 2025. The outdoor activation of pedestrian only Ramona Street represents a unique environment that will likely require a higher level of maintenance than currently provided by the City. In addition to the ongoing needs for cleanliness of public spaces, potential fiscal impacts include staff time to review and process outdoor activation permits, additional costs associated with increased inspections. Staff time is partially recovered through the existing encroachment permit process. In order to ensure that pedestrian only Ramona Street is maintained in a manner consistent with local businesses’ needs and priorities, as well as supporting economic success, some level of coordination and collective support among the businesses is essential. The City will need to continue encouraging stakeholders to work together on issues of collective interest. STAKEHOLDER ENGAGEMENT In February 2025, the City convened a meeting with the Downtown Stakeholder Working Group, comprised of members representing property owners, restaurants, retail, residents, and community partners, and with Ramona Street stakeholders. A survey seeking input on specific topics was also sent to all the stakeholders, to allow time for more detailed input. A summary of the feedback is included in the table below. Topic Feedback Overall Streetscape and Outdoor Dining Design •Consensus for street design to reflect Spanish Revival Style. •Consensus for greater design uniformity and design restrictions to achieve a cohesive look that is compatible with the historic street. Streetscape Elements •Asphalt treatment: preference for stamped and colored asphalt over painted or standard asphalt. •Tree wells: preference for flexi-pave treatment over decomposed granite. •Wayfinding/signage: preference for minimal signage and for focus to be on entry signs at either end of the car-free portion of the street. Entry elements to reflect the historic style of the street with earth tones, stucco finish, and blue/green accents. •Landscaping: preference for planting and trees; some noted a preference for planting to not obscure the historic architecture. Outdoor Dining and Retail Elements •Edge treatment: wrought iron or planters •Roof options: preference for no permanent roof structures; only umbrellas to provide shading •Furnishing: mixed feedback about flexible versus prescriptive furnishing options •Platform: mixed preferences about at-grade versus platform Outdoor Activation •Activities: preferred activation types were Play Area, Interactive Art, Performances, Retail Pop-ups Other Feedback •Safety and Cleanliness standards •Deliveries consideration •ADA compliance The City will host a community meeting in July to present the proposed near-term streetscape improvements and draft Outdoor Activation Standards and seek input on the asphalt stamp pattern and color, entry planters and signage, edge treatments and landscape palettes, and the design and colors of shade structures such as umbrellas. ENVIRONMENTAL REVIEW The proposed program is categorically exempt under CEQA Guidelines Sections 15301 (existing facilities), 15303 (new construction or conversion of small structures), 15304(e) (minor temporary use of land having negligible or no permanent effects on the environment), 15305 (minor alterations in land use limitations), 15311 (accessory structures), and 15323 (normal operations of facilities for public gatherings). ATTACHMENTS Attachment A: Draft Outdoor Activation Standards APPROVED BY: Ed Shikada, City Manager 1 DRAFT 8 2 7 1 Draft Palo Alto Car-Free Ramona Outdoor Activation Standards 1. Street Zones 1.1 The car-free portion of Ramona Street consists of the following four zones: •Arcade: Extension of the building with entryways and recesses set back from the building front. •Activation Zone: Area designated for outdoor dining, retail. merchandise, and non- commercial activity. •Pedestrian Zone: An 8-foot zone that provides pedestrian circulation and access •Fire Access: Provides emergency access to the buildings on Ramona St. 2. Location and Site Area 2.1 Businesses are required to locate their Outdoor Activation space directly in front of the operator’s storefront. 2.2 Commercial outdoor activation is permitted in the following two zones as shown in Figure [1]. •Arcade Zone •Outdoor Activation Zone 2.3 Outdoor Activation spaces shall not obstruct or encroach upon the following: •8-foot pedestrian path on sidewalks •16-20 foot fire access zone •ADA access ramps •setbacks (see section 3.0) 2.4 Any outdoor activation extending beyond the applicant’s storefront requires a letter of consent from the neighboring ground floor tenant(s). See Appendix A for Letter of Consent information. Figure 1 2 DRAFT 8 2 7 1 3. Setbacks: 3.1 Manhole Cover: outdoor activation areas shall be setback a minimum 5-foot radius for access. 3.2 Storm Drain Catch Basin: outdoor activation elements including planters, dividers, and furnishing shall not obstruct storm drain catch basins. 3.3 Utilities: outdoor activation areas shall not obstruct public utilities including water, gas, wastewater, electric, fiber, streetlight, telecommunication vaults, gas mains) 3.4 If improvements to an outdoor activation area conflict with public infrastructure (e.g., signage, benches), applicants must consult Public Works for potential relocation. If relocation isn’t feasible, outdoor activation area must accommodate existing infrastructure. 4. Permitted Activities 4.1 All activity must be contained within the applicant’s permitted outdoor activation space. 4.2 The following commercial and non-commercial activities are allowed within a permitted outdoor activation space: •Dining •Retail •Non-Commercial Activities (such as community events, live music, pop-up installations, and public art). City approval may be required. Contact City of Palo Alto for Requirements. 5. Design Elements 5.1 Barrier Planters (required for outdoor dining) 5.1.a Type: [TBD based on community feedback] 5.1.b Placement: planters shall be placed along the fire lane edge, within the site area. They shall have a gap of 12-24-inches between planters. 5.1.c Planting: planters shall be planted consistent with the Plant Palette in Appendix [B]. 5.1.d Plant maintenance: plants are subject to maintenance standards (see section 11.4) 5.2 Dividers (required for outdoor dining) 5.2.a Type: [TBD based on community feedback] 5.2.b Placement: dividers shall be placed along the both side edges, within the outdoor activation area. Dividers shall not obstruct storm drain catch basins or utilities as outlined in 2.0 Setbacks. 5.3 Umbrellas 5.3.a Type and size: center-pole design. [TBD based on community feedback] 5.3.b Colors: 2-3 color options. [TBD based on community feedback] 5.3.c Wind Rating: up to 30 mph when open; up to 55 mph when closed 5.3.d Freestanding Weighted Base: shall be a minimum of 250lbs (for umbrellas up to 13 feet) 5.3.e Clearance height: minimum 7-foot 6-inches from ground to canopy edge when fully opened 3 DRAFT 8 2 7 1 6. Outdoor Seating 6.1 Seating arrangement: Seating should be arranged in line with the slope (see Figure [2]) 6.2 Furnishing: Furnishings must be high-quality, durable, outdoor-rated, and non-reflective (e.g., not plastic) 6.3 Accessibility 6.3.a Any seating and dining must comply with the applicable accessibility requirements outlined in the adopted California Building Code. The establishment shall provide five percent accessible seating for each type of seating provided (table, booth, etc.) or a minimum of one seat per type, whichever is greater, in an outdoor seating area where the slope is no greater than two percent in any direction. 6.3.b Maintain a min. 4’ wide accessible path of travel to accessible tables and 5’ diameter turnaround space on the accessible path of travel 6.3.c Such ADA accessible seating shall be of the same size and appearance as the establishment’s other outdoor seating. 6.3.d See Appendix [C] for standards 7. Lighting 7.1 Permitted lighting: solar-powered string-lights and table lamps 7.2 Placement and specifications: 7.2.a Lighting must stay within the activation area and not encroach into pedestrian walkways 7.2.b Fixtures must aim downward, with shielding to prevent upward light spill 7.2.c Max output: 100 watts or 1,600 lumens per fixture 7.2.d All lighting must be rated for exterior use, listed, and carry a product certificate for its intended use by a recognized electrical testing laboratory. 8. Heating 8.1 Propane heaters are permitted with a HAZMAT permit and CERS submittal. 8.2 Propane (LPG) heaters that meet City of Palo Alto safety, and permitting requirements are permitted. All heaters are to be weather rated, certified for commercial outdoor use and installed according to manufacturer instructions and applicable fire and electrical codes. 8.3 HAZMAT permit is required for storage and use of liquid propane gas. A site plan with the desired location of each heater is required at time of the hazmat permit application. All storage locations and use areas must be noted in the HAZMAT permit application and approved during fire inspection. A final onsite hazmat inspection will be conducted to ensure the proper spacing of heaters from combustibles and emergency access/egress and storage of LPG. 8.4 Proposed outdoor storage of 20-pound containers requires plan review and inspection. 8.5 On-site storage of 20-pound propane containers (5 gal) is prohibited indoors. 8.6 Propane storage is not allowed in the public right-of-way. Figure 2 4 DRAFT 8 2 7 1 8.7 If businesses do not have an approved private outdoor storage area, all propane containers must be removed from the premises at the close of business every day. 8.8 LPG Heaters are not permitted on the sidewalk in the pedestrian path of travel. 8.9 LPG heaters cannot be placed underneath overhead canopies, awnings, inside buildings or tents and they must have 5-feet clearance from any flammable materials. 8.10 Any use of a portable heater, portable generator, candles, open flame or any activity regulated by the Fire code must be approved and permitted by the Palo Alto Fire Department separately from the outdoor activation permit. 8.11 A fire extinguisher is required to be mounted within sight and have appropriate signage per the Fire Code. 9. Branding and Signage 9.1 Only one sign per business is allowed within the activation area. 9.2 Signs must be: •Non-illuminated and non-reflective •Limited to business name only (no advertising or promotional content) •Max size: 6 square feet; max letter height: 15 inches •Mounted no higher than 36 inches from street grade, on the outermost portion of the boundary element. 9.3 Signs are not permitted: •On umbrellas, awnings, or vertical screens above 36 inches •As painted murals, decals, or wraps on activation area surfaces •Any interference with existing poles or signage must be reviewed with Public Works 9.4 Design Guidelines: To create a unified and attractive streetscape, businesses are encouraged to: •Use high-quality materials such as metal, wood, or weatherproof composite panels •Use signage to reflect the unique identity of the establishment and contribute to the overall quality and legibility of Ramona Street streetscape. •Integrate signage into planters, railings, or low screening for minimal visual clutter •Freestanding sandwich boards may be used in activation zones subject to the city’s temporary sign regulations •Consider using coordinated colors or materials among neighboring businesses to reinforce district continuity •Please refer to City of Palo Alto Sign Code 10. Waste Management 10.1 All businesses participating in the Outdoor Activation Program are responsible for proper waste management in compliance with the City’s Zero Waste Palo Alto Ordinance and local solid waste sorting requirements. 10.2 Provide clearly labeled and color-coded containers for: •Recycling (blue-tinted liners) •Compost (green compostable liners) •Landfill (clear liners) 10.3 Containers must be: •Easily accessible to customers and staff •Routinely emptied and cleaned •Kept in a location that does not obstruct pedestrian paths 11. Operation Standards 5 DRAFT 8 2 7 1 11.1 Private Control: outdoor activation areas are deemed to be under the control of the permit holder. The permit holder is responsible for securing the outdoor activation and any fixtures and furnishings contained within it at all times, including during hours when the associated business is not in operation. 11.2 Hours of Operation: The outdoor activation area shall adhere to the same approved hours of operation as the associated business. 11.3 Site Maintenance Standards: 11.3.a Outdoor activation areas and the adjacent sidewalk shall be kept clean and litter free. Any food or drink stain shall be cleaned up immediately. Trash and recycling shall be removed, any debris such as leaves or dirt shall be removed, furnishing shall be cleaned daily, any damaged lighting or heaters shall be replaced immediately, and any landscaping shall be maintained (see X.X below). 11.3.b Power washing of the outdoor activation area and adjacent sidewalk is required monthly. 11.4 Plant and Planter Maintenance Standards: 11.4.a Plants shall be consistent with the landscape palette in Appendix [] or an approved equivalent. No plants shall have thorns, spikes, or sharp edges. Poisonous or invasive plants are not permitted. 11.4.b Plants must be kept alive, healthy, and free of significant pest infestation or disease. Dead or dying plants must be replaced within 14 days of observation or notification. 11.4.c Planters and surrounding areas must be kept free of weeds, trash, cigarette butts, and debris. 11.4.d Planters must be structurally sound and clean, free of cracks, chips, or peeling paint. 11.5 Amplified Sound: Amplified is not permitted in outdoor activation areas. Any ambient sound may only originate from the interior of the business’s occupied building. 11.6 Outdoor Dining Specific Operational Standards: 11.6.a Alcohol Service i. Conditional Use Permit is required for a business to serve alcohol. No amendment to an approved business’ Conditional Use Permit is required to serve alcohol in outdoor activation areas. ii. All outdoor activation areas in which alcoholic beverages are served shall comply with standards of the Department of Alcoholic Beverage Control, including having clearly discernable boundaries and signage, as required. iii. All physical requirements of ABC should be reflected in the design submitted for review. 11.6.b Tables shall be placed in conformance with the health and safety standards established by Santa Clara County and State of California. 11.7 Outdoor Retail Specific Operational Standards: 11.7.a All displays must be removed daily. Nothing is permitted overnight. 12. Submittal Requirements: 12.1 Site Plan: Site plan shall be drawn to scale on 11 x17 tabloid paper, include all pertinent dimensions and the following information: •Location of the business frontage •Dimensions of the outdoor activation area(s) •Location of any ADA seating and accessibility measurements (required for outdoor dining) 6 DRAFT 8 2 7 1 •Type and location of planters (required for outdoor dining) •Type and location of dividers •Planting palette •Location of public utilities including any manhole covers, gutter drains, fire hydrants, and FDCs, light poles, etc. within 15 feet, and their distances to the outdoor activation area. •Any adjacent installations on the sidewalk including adjacent activation areas, utility boxes, street signs, bike racks, street furniture, street trees, tree wells, etc. and their distances to the outdoor activation area •Width of sidewalk •Locations and extent of any neighboring business(es) the proposed outdoor activation area extends in front of. •Location of signage 12.2 Floor Plan: floor plan of the proposed outdoor activation area showing: •Total number and location of tables and seats and/or benches, including which are ADA seating. •Dimensions of tables, seats, benches. 12.3 Signage: Elevation of signage with dimensions of signage area and lettering. 12.4 Pictures of existing conditions: The application should include at least three photos showing existing are to be converted into the outdoor activation area, the adjacent sidewalk and store frontage. 12.5 List of materials and equipment 12.6 Product sheet for planters, dividers, umbrellas and umbrella stand (including type, size, colors). 12.7 Product sheet for furnishings including tables, chairs, benches. 12.8 Equipment sheet for lighting and heaters including image of equipment and manufacturer’s instructions. 12.9 Outdoor Activation Information: •Business Name •Business Address •Business Owner and contact info •Property Owner Name and Contact Info (if different than business owner) •Proposed Use of the outdoor activation area •Business hours of operation 12.10 Certificate of Insurance (see Appendix [D]) 12.11 Letter(s) of Consent: An outdoor activation area applicant must get a letter of consent from the neighboring ground-floor tenant(s) if the applicant’s outdoor activation area extends beyond their own storefront (see Appendix [A]). If the neighboring ground-floor property is vacant, then a letter of consent is not required for the duration of the permit. i. Outdoor activation area applicant must obtain an up-to-date letter of consent for any future license renewals as requested by Public Works during future permit renewal processes. (i) If an applicant cannot obtain an up-to-date letter of consent, or if outdoor activation occupancy is not in accordance with the terms of any applicable law, these regulations, and/or any permit requirement, the outdoor activation area sponsor is responsible for the removal of the outdoor activation area extending into a neighboring frontage within 90-days. 7 DRAFT 8 2 7 1 12.12 Indemnity acknowledgement 13. Fees: Outdoor Activation Areas are subject to the following fees outlined in the City’s Fee Schedule: •Permit Application Fee •Deposit Fee (refundable). This deposit will be used to cover the cost of restoring the right-of-way to its original condition if not done so by the permittee. This includes, but is not limited to, the following: 1. Removing the outdoor activation structures and fixtures 2. Removing bolts in the curb and the right-of-way and filling in holes 3. Removing exposed wiring 4. Repairing damage to the sidewalk 5. Removing construction debris and/or garbage 6. Parking or traffic control striping 7. Wheel stop removal or reinstallation •Permit Renewal Fee •Annual License Fee: This fee will be charged per square foot based on the total outdoor activation area. 14. Failure to Maintain: An who fails to properly and sufficiently maintain the cleanliness, safety, and accessibility of their outdoor activation area may be subject to violations and fines. If maintenance issues are not resolved, the City may revoke the encroachment permit and the permittee may be required by the City to remove the outdoor activation area at their own expense. 15. Utility Maintenance & Public Safety: Because an outdoor activation area may sit atop buried utilities, there may be instances where an outdoor activation area will need to be removed to access a utility beneath it. In the event of necessary utility maintenance or the unlikely event of a utility failure such as a gas leak or water main break that threatens public safety, the City or utility owner may remove the outdoor activation area with little or no notice. Operators are responsible for the cost of re- installing and restoring any damage to the outdoor activation area. In instances of advanced notice (such as street repaving, planned maintenance, etc., the permittee may need to remove and reinstall the outdoor activation area at their sole expense. If the sponsor cannot remove the outdoor activation area, the City will remove the outdoor activation area. 16. Outdoor Activation Removal: If for some reason the permittee decides they no longer wants to maintain an outdoor activation area, the permittee is responsible for notifying the City and removing it at the permittee's own expense. Immediately upon removal the outdoor activation area shall be cleaned and restored to its previous condition to the satisfaction of the City. 8 DRAFT Appendix A: Sample Letter of Consent 9 DRAFT Appendix B: Plant Palette [pending community feedback] 10 DRAFT Appendix C: Accessible Table and Chair ADA Requirements 11 DRAFT Appendix D: Certificate of Insurance Requirements 12 DRAFT From:Stephanie, Wansek To:Council, City Cc:City Mgr; Clerk, City Subject:Subject: Written Public Comment – Agenda Item 7 – Ramona Street Outdoor Dining Hours Date:Thursday, August 14, 2025 3:25:36 PM Attachments:Cardinal Hotel Letter – Agenda Item 7 – Ramona Street Outdoor Dining Hours – Aug 2025 (1).pdf Letter to Palo Alto City Council - Cardinal Hotel _ Ramona Street Closure Nov 2021 (1).pdf CAUTION: This email originated from outside of the organization. Be cautiousof opening attachments and clicking on links. ! Dear Mayor Lauing and Councilmembers, Please find attached my written public comment regarding Agenda Item 7 on the August 18 City Council agenda, addressing the proposed operating hours for outdoor dining on Ramona Street. I have included two attachments: 1. Cardinal Hotel Letter – Agenda Item 7 – Ramona Street Outdoor Dining Hours – Aug 2025 (current letter) 2. Cardinal Hotel Letter – Ramona Street Closure – Nov 2021 (previous correspondence on the same issue for reference) Thank you for your consideration. Sincerely, Stephanie Wansek General Manager, Cardinal Hotel -- Stephanie Wansek| General Manager THE CARDINAL HOTEL 235 Hamilton Ave | Palo Alto, CA | 94301 | www.cardinalhotel.com p: (650) 323-5101 f: (650) 325-60856 | stephanie@cardinalhotel.com This message could be suspicious Similar name as someone you've contacted. The sender's email address couldn't be verified. This is their first mail to some recipients. Mark Safe Report Powered by Mimecast Notice of Confidentiality: This communication is intended ONLY for the recipient(s) identified in the message, and may contain information that is confidential, privileged, or otherwise protected by law. If you are not the intended recipient, please disregard this communication and notify the sender. August 14, 2025 Mayor Ed Lauing and Members of the Palo Alto City Council Palo Alto City Hall 250 Hamilton Avenue Palo Alto, CA 94301 Via Email: city.council@PaloAlto.gov Cc: Ed Shikada, City Manager – CityMgr@PaloAlto.gov City Clerk – City.Clerk@PaloAlto.gov Subject: Codify 10 PM Closing Time for Ramona Street Parklets – Separate from CUP Hours Dear Mayor Lauing and Councilmembers, I am requesting that the City codify a 10:00 PM closing time for all parklets and other outdoor dining areas on Ramona Street, separate from Conditional Use Permit (CUP) hours. This request is in reference to Agenda Item 7 (Attachment A, June 18 Retail Committee Staff Report). As General Manager of the Cardinal Hotel, a business that has operated in downtown Palo Alto for over 100 years, I know firsthand the impact late-night outdoor activity has on surrounding businesses. Twenty-five percent of our guest rooms face directly onto Ramona Street. Even low-level conversation from small groups carries clearly into these rooms, leading to guest complaints, refunds, and loss of repeat business — all of which create ongoing operational challenges for a century-old hotel. When hotel operations are disrupted, it diminishes the appeal of downtown for overnight visitors, which in turn affects restaurants, shops, and other local businesses. Under the current draft Outdoor Activation Standards, Section 11.2 (Packet page 41; Staff Report page 18) ties outdoor activation hours to the same hours allowed under a business’s CUP. This means any business with a late-night CUP — such as Nola, The Wine Room, or the recently reviewed application for 541 Ramona (Old Pro) — could legally operate a parklet until 1:00 AM. While Planning staff have confirmed that the current CUP at 541 Ramona does not authorize outdoor alcohol service and that any such request would require a new CUP, the hours provision still leaves the door open for late-night outdoor use without safeguards. I have raised this same concern with City Council before, including in November 2021 when Ramona Street’s closure to cars was under review. At that time, I requested that parklet operations end at 10:00 PM to protect hotel operations. For your reference, I have attached that 2021 communication, which reflects the same request I am making today. The consistency of this request underscores that this is not a new issue, but an ongoing operational need to sustain a balanced downtown business environment. When the hotel was closed in 2022, Ramona Street briefly became a late-night venue. Reversing that trend when we reopened required significant effort from all stakeholders. Without clear, codified limits, the same pattern could repeat — not from bad intentions, but because the code would allow it. The original purpose for closing Ramona Street to cars was to create a vibrant, outdoor dining, pedestrian-friendly destination — not a late-night entertainment zone. Parklets were a pandemic-era solution for outdoor dining, and their hours should reflect that purpose. Restaurants on Ramona already honor a voluntary 10:00 PM closure for outdoor dining. This successful practice should now be formalized in the Municipal Code to ensure consistency over time, protect hospitality and retail operations, and maintain a balanced, sustainable downtown economy — regardless of future changes in ownership or management. I respectfully request that Section 11.2 be amended to read: “Parklets and other outdoor dining areas on Ramona Street must close for use and operation by 10:00 PM every night, and this limitation shall apply regardless of the hours permitted under any associated Conditional Use Permit (CUP) or the business’s indoor hours of operation.” This adjustment would create a clear, enforceable standard separate from CUP hours, preserve the balance between vibrancy and livability, safeguard hotel operations, and ensure Ramona Street remains a destination that supports a healthy mix of dining, retail, hospitality, and other businesses. Thank you for considering this straightforward change that preserves the balance between outdoor dining and the needs of nearby hospitality operations. Sincerely, Stephanie Wansek General Manager, Cardinal Hotel 4/15/24, 6:02 PM Cardinal Hotel Mail - Cardinal Hotel / Ramona Street Closure https://mail.google.com/mail/u/0/?ik=ff74a7e72a&view=pt&search=all&permthid=thread-a:r4972141515747115230&simpl=msg-a:r688557806573289…1/4 Stephanie, Wansek <stephanie@cardinalhotel.com> Cardinal Hotel / Ramona Street Closure 3 messages Stephanie, Wansek <Stephanie@cardinalhotel.com>Mon, Nov 15, 2021 at 1:56 PM To: City.Council@cityofpaloalto.org Cc: CityMgr@cityofpaloalto.org, Kara Apple <kara.apple@cityofpaloalto.org> Dear City Council Members, I appreciate the ongoing consideration and deliberation about whether to keep certain streets in Palo Alto closed to traffic and open to outdoor dining. As the owner of Bistro Maxine, a restaurant on Ramona St, I am pleased to have half of Ramona street remain closed to traffic through June 2022. As the GM of the Cardinal Hotel, located on the corner of Ramona and Hamilton and currently closed for renovation, I want to ensure that (1) any potential noise impacts of this street closure which would negatively impact the hotel guest experience and (2) the loss of two commercial loading zone parking spaces are being considered as these discussions about Ramona street remaining closed continue. 1.Permitted hours for Parklet operation: Hours of operation for permitted parklets should be limited to 10 pm. 2.Additional noise concerns: No additional noise be permitted in parklets or from restaurants into the streets to reach patrons dining in parklets. Concerns include, but are not limited to: volume for televisions in parklets, music playing into the street from restaurants with open windows or exterior speakers and live music (except special permitted events with end time of event clearly defined and enforced) 3.Commercial Loading Zone: replace the two commercial loading zone spaces on Ramona with the two remaining parking spaces in front of the Osteria / Cardinal Hotel on Hamilton St. Make these two spots Commercial Loading Zone 8am-6pm and Loading Zone only after 6pm to accommodate guests arriving at the hotel (similar to Nobu with all parking spots on either facade of the hotel dedicated to the hotel for commercial loading and passenger loading and unloading. Additional information: Over the 20 + years, having two restaurants / bars on Ramona street has posed the biggest challenge to the hotel when it comes to late night noise and its negative impact on the guest experience. Over ten years ago, The Old Pro was renovated with large open windows, and ledge tables attached to the building on the sidewalk side and seating on the sidewalk. After I reached out on behalf of the hotel, the City reviewed the CUP and restricted the hours the windows could be open and did not allow the tables / seating on the sidewalk. Over the years hotel employees call regularly (both Old Pro directly and PAPD) to request that the windows be closed per their CUP and it is important there is something to refer to to enforce. In 2018 we had issues with both the Old Pro and NOLA with speakers attached to the exterior of the building playing music later in the night. The City was involved with helping to resolve that at the time. 4/15/24, 6:02 PM Cardinal Hotel Mail - Cardinal Hotel / Ramona Street Closure https://mail.google.com/mail/u/0/?ik=ff74a7e72a&view=pt&search=all&permthid=thread-a:r4972141515747115230&simpl=msg-a:r688557806573289…2/4 If Ramona street is to remain closed to traffic beyond June 2022, I would like to request that the parklets be permitted for outdoor dining only and the hours that restaurants / bars are allowed to use the street for business are limited to 10pm. The “Uplift Local” effort has been discussed as “outdoor dining”. I would like to request that this is formalized and that bars can not serve customers on the street after 10pm. If bars are allowed to serve alcohol out on the street until 2am this will make accommodating guests on our Ramona side impossible. After our renovation, each room night should generate at a minimum $50 per night in Transient Occupancy Tax for the City so it is important for both the Cardinal Hotel and the City that a “pedestrian only” Ramona street supports a successful hotel operation and is not an option for outdoor bar business from 10pm -2am. Ramona is the hotel’s most favorable side with views to Roxy Rapp’s beautifully renovated building and City Hall Plaza. In our renovation we plan to have our largest rooms that will command higher rates located on Ramona. We project that on certain dates we will regularly be able to generate upwards of $100 per night in TOT for the City from these rooms on Ramona St. As a hotel GM, I want to be able to provide an extraordinary guest experience in the renovated Cardinal Hotel, a Palo Alto business of almost 100 years. The Cardinal needs the support of the City Council and the City Manager ’s Office to remain a viable and popular hotel in the community. The owners are poised to invest over 10 million dollars in this renovation. For this reason,we want to take this opportunity to clarify how important the downtown environment -noise, streetscape and cleanliness - is to the future success of the Cardinal Hotel. Let me end by saying that I believe, if done properly, having a closed Historic Ramona Street could be beneficial to all, including the hotel. Thank you for your time and consideration, Stephanie GM, Cardinal Hotel -- Stephanie Wansek| General Manager THE CARDINAL HOTEL 235 Hamilton Ave | Palo Alto, CA | 94301 | www.cardinalhotel.com p: (650) 323-5101 f: (650) 325-60856 | stephanie@cardinalhotel.com    4/15/24, 6:02 PM Cardinal Hotel Mail - Cardinal Hotel / Ramona Street Closure https://mail.google.com/mail/u/0/?ik=ff74a7e72a&view=pt&search=all&permthid=thread-a:r4972141515747115230&simpl=msg-a:r688557806573289…3/4 Stephanie, Wansek <Stephanie@cardinalhotel.com>Mon, Feb 7, 2022 at 5:01 PM To: city.council@cityofpaloalto.org Cc: CityMgr@cityofpaloalto.org, Kara Apple <kara.apple@cityofpaloalto.org> Dear City Council Members, I am forwarding this email sent on Nov 15, 2021 as a reminder of additional information to consider when evaluating the street closure on Ramona St. I am including three recent videos (see Vimeo link below) that show the activity on Ramona after 10 pm which would be disruptive to guests at the Cardinal Hotel. These are amateur videos taken with a cell from a guest room facing Ramona St. to show the activity on Ramona St late into the evening / early morning. https://cardinalhotel.com/video/ Friday Jan 28 11:30pm ( 51 second video) Friday Feb 4 11:30 pm (24 second video) Sat Feb 5 12:30am (29 second video) I am in favor of the street remaining closed to traffic and open for outdoor dining. I am requesting that Council put enforceable hours of operations for the parklets that correspond with dining hour so that noise after 10pm will not negatively impact the operation of the Cardinal Hotel. Thank you, Stephanie Cardinal Hotel, GM [Quoted text hidden] Cormack, Alison <Alison.Cormack@cityofpaloalto.org>Mon, Feb 14, 2022 at 3:16 PM To: "Stephanie, Wansek" <Stephanie@cardinalhotel.com> Thanks for leng us know and sharing the videos, Stephanie. For my part, I do not read any emails sent aer our meeng starts at 5 pm, so did not receive this unl aerwards. Sincerely, Alison Cormack From: Stephanie, Wansek <Stephanie@cardinalhotel.com> Sent: Monday, February 7, 2022 5:01 PM To: Council, City <city.council@cityofpaloalto.org> 4/15/24, 6:02 PM Cardinal Hotel Mail - Cardinal Hotel / Ramona Street Closure https://mail.google.com/mail/u/0/?ik=ff74a7e72a&view=pt&search=all&permthid=thread-a:r4972141515747115230&simpl=msg-a:r688557806573289…4/4 Cc: City Mgr <CityMgr@cityofpaloalto.org>; Apple, Kara <kara.apple@cityofpaloalto.org> Subject: Fwd: Cardinal Hotel / Ramona Street Closure Some people who received this message don't often get email from stephanie@cardinalhotel.com. Learn why this is important CAUTION: This email originated from outside of the organization. Be cautious of opening attachments and clicking on links. [Quoted text hidden] Notice of Confidentiality: This communication is intended ONLY for the recipient(s) identified in the message, and may contain information that is confidential, privileged, or otherwise protected by law. If you are not the intended recipient, please disregard this communication and notif y the sender.