HomeMy WebLinkAboutStaff Report 2505-4680CITY OF PALO ALTO
CITY COUNCIL
Tuesday, June 17, 2025
Council Chambers & Hybrid
5:30 PM
Agenda Item
14.Approval of Professional Services Contract No. C26193874 with Palo Alto Community
Child Care in an Amount Not-to-Exceed $3,228,146 to Provide Management of the City’s
Childcare Subsidy Program for a Term of Five Years. CEQA Status – Not A
Project Supplemental Report added, Updated Consent Questions
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City Council
Staff Report
From: City Manager
Report Type: CONSENT CALENDAR
Lead Department: Community Services
Meeting Date: June 17, 2025
Report #:2505-4680
TITLE
Approval of Professional Services Contract No. C26193874 with Palo Alto Community Child Care
in an Amount Not-to-Exceed $3,228,146 to Provide Management of the City’s Childcare Subsidy
Program for a Term of Five Years. CEQA Status – Not A Project
RECOMMENDATION
Staff recommends that the Council approve and authorize the City Manager or designee to
execute Contract No. C261938741 with Palo Alto Community Child Care (PACCC), to provide
management of the City’s Childcare Subsidy program for low-income children, for a term of five
years and a total not to exceed $3,228,146.
EXECUTIVE SUMMARY
The scope of services in this contract covers the administration and management of a childcare
subsidy program for up to 45 low-income children annually enrolled in PACCC’s childcare and
afterschool programs. Services include all paperwork and processes related to eligibility
certification, maintenance of an eligibility list, data tracking and compilation, program revenue
and expenditure tracking, contract reporting, as well as other subsidy administration services as
requested by the City.
BACKGROUND
The City of Palo Alto has had a long commitment to childcare in the community and PACCC as
illustrated by the key historical points listed below:
1 Palo Alto Community Child Care, provide management of the City’s Childcare Subsidy program for low-income
children, Contract # C26193874; https://www.paloalto.gov/ /files/assets/public/v/1/community-services/human-
services/palo-alto-community-child-care-contract-c26193874.pdf
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•In 1974, the Council established a Childcare Task Force to develop and implement
priorities for childcare services. The Task Force recommended the City take an active
role in childcare and that a nonprofit be created to coordinate these efforts.
•As a result, Palo Alto Community Child Care (PACCC) was formed and incorporated as a
501(c)(3). On March 25, 1974, the Council approved a contract with PACCC to fund
administrative support and implement components of the Task Force Plan.
•In 1984, the City reduced administrative funding, retaining only a contract with PACCC
to administer the City’s childcare subsidy program. PACCC’s funding continued through
the Human Services Resource Allocation Process (HSRAP).
•In 2014 (FY15), Council approved direct contracts with Avenidas and PACCC, removing
them from the HSRAP review process, with 2015–2020 (FY16-FY21) being the first
contract term.
•The current contract (C21178948) term is July 1, 2020, to June 30, 2025, and was
approved by the Council on November 9, 2020.2
PACCC was removed from the HSRAP process in May 2014, and separately contracts with the
City for management of the City‘s Childcare Subsidy Program. These contracts have each had
five-year terms with CPI increases applied when funding was available. The table below
summarizes these contracts.
Table #1: Contracts with PACCC since FY2016
FY2016-FY2020 $2,425,925
FY2021-FY2025 $2,775,614
PACCC is the only childcare provider in the community with sufficient organizational capacity
and experience to perform the services requested, justifying award as a sole source contract
and exempt from solicitation. An exemption from competitive solicitation per Palo Alto
Municipal Code 2.230.360(d) was approved by the City Manager.
PACCC is also the only local provider of financial aid support for families and children who
qualify through the State of California, Child Development Division. PACCC can therefore
combine City and State subsidy funds, when appropriate, to assist low-income families,
therefore leveraging city funds to provide assistance to more children.
Families also benefit from PACCC’s ability to manage both City and State funding because
2 City Council, November 9, 202; Summary Minutes, Item 9;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=42696
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parents need only work with one agency regardless of the funding stream. Since PACCC
operates infant, preschool and afterschool childcare (TK-5th), children who remain eligible for a
subsidy can receive continuity of care for several years, greatly reducing both the financial
burden and stress placed on low-income families. If PACCC were no longer the administrator of
the program, the currently enrolled 37 children of low-income families would most likely lose
Staff prepared the proposed contract to align with the standards for nonprofit contracts
identified3. These standards include defining specific service levels, goals and objectives, and
reporting requirements. This contract will be closely monitored by staff in the Office of Human
Services (OHS), including review of semi-annual reports and payments requests. Additionally,
on a biennial basis, PACCC will submit a copy of an independent financial audit and OHS staff
will conduct a status review of PACCC’s agreed upon performance indicators that may include a
site visit.
ANALYSIS
Access to affordable and quality childcare is key to the ability of parents to work. The burden to
pay for market rate childcare is out of reach financially for many low-income parents, therefore
subsidized care is a lifeline.
A 2023 study commissioned by the Santa Clara County Office of Education reports4 that the
average annual cost for full-time infant care in the County is $33,456, while full-time preschool
care averages $20,256. Staff analysis indicates that costs in Palo Alto are at least 20% higher,
though often significantly more. Direct comparisons are challenging due to variations in how
programs define age groups, services included in full-time care, and how fees are
presented. Despite these variables, the cost of full-time childcare in Palo Alto is unaffordable
for most low-income families. For currently enrolled families in the City funded childcare
subsidy program, over 65% are headed by a single parent and the average family (one- or two-
income earners) income is around $5,000/month or $60,000/year. This makes it extremely
difficult to pay for childcare and other essential expenses such as housing in Palo Alto without
assistance.
The City’s childcare subsidy program allows parent(s) to work and provide for their families -
often at multiple jobs - and/or go to school to increase their ability to earn higher wages. Access
to high quality childcare at a young age can improve a child’s social and emotional well-being
and help get children “kindergarten ready”. Childcare centers such as those operated by PACCC
also help connect parents to vital services in the community such as social services, healthcare
3 Policy and Services Committee, June 14, 2022; Item 1;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=34809
4 Santa Clara County Child Care Average Tuition Rate Survey 2023;
https://www.sccoe.org/supoffice/lpc/Documents/Reports/Average_Rate_Survey_Brief_Digital.pdf
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and mental health support, which further sustains the low-income families in the subsidy
program.
Eligibility in the program is based on meeting residency and income guidelines (Attachment A,
Exhibit B) and a stated priority list governs the process as a space becomes available. Once in
the program, participants are required to re-certify for continued eligibility on an annual basis.
A co-payment is determined based on total family income and an established Family Fee
Schedule (see contract, Exhibit B-25).
Contract Specifics
The following tasks currently performed by PACCC in the management of the City’s Childcare
Subsidy Program will continue for the next five years, 2025 – 2030, if Council approves the staff
recommendation. The work plan includes but is not limited to the following tasks:
5 Palo Alto Community Child Care, provide management of the City’s Childcare Subsidy program for low-income
children, Contract # C26193874; https://www.paloalto.gov/ /files/assets/public/v/1/community-services/human-
services/palo-alto-community-child-care-contract-c26193874.pdf
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9.Provide referrals to local community service agencies and programs that offer resources
that PACCC cannot for low-income families.
For the full scope of services including program goals and objectives, see the Palo Alto
Community Child Care Contract C26193874.6
FISCAL/RESOURCE IMPACT
The FY 2026 Proposed Operating Budget includes $606,794 for this contract in the Community
Services Department budget, which is sufficient to fund year one of the agreement. For Fiscal
Years 2027 - 2030, the cost for the contract will be subject to the City Council review and
annual appropriation of funds.
STAKEHOLDER ENGAGEMENT
The Human Relations Commission held a Listening Session on childcare issues on May 8,
2025.7 Human Services staff worked closely with PACCC leadership to review and develop the
agreement.
ENVIRONMENTAL REVIEW
Council action on this item is exempt from review under the California Environmental Quality
Act (CEQA) because it can be seen with certainty that there is no possibility that a contract to
administer the City’s Childcare Subsidy Program will have a significant effect on the
environment. CEQA Guidelines 15061(b)(3).
ATTACHMENTS
None.
APPROVED BY:
Kristen O'Kane, Community Services Director
6 Palo Alto Community Child Care, provide management of the City’s Childcare Subsidy program for low-income
children, Contract # C26193874; https://www.paloalto.gov/ /files/assets/public/v/1/community-services/human-
services/palo-alto-community-child-care-contract-c26193874.pdf
7 Human Relations Commission, May 8, 2025; Item 1;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=34808
Item No. 14. Page 1 of 1
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City Council
Supplemental Report
From: Kristen O'Kane, Community Services Director
Meeting Date: June 17, 2025
Item Number: 14
Report #:2506-4847
TITLE
Approval of Professional Services Contract No. C26193874 with Palo Alto Community Child Care
in an Amount Not-to-Exceed $3,228,146 to Provide Management of the City’s Childcare Subsidy
Program for a Term of Five Years. CEQA Status – Not A Project
RECOMMENDATION
The link to the Palo Alto Community Child Care contract #C26193874, as listed in footnotes 1, 5,
and 6 of staff report #2505-4680 was incorrect. The correct link is as follows,
https://www.paloalto.gov/files/assets/public/v/1/community-services/human-services/palo-
alto-community-child-care-contract-c26193874.pdf.
APPROVED BY:
Kristen O'Kane, Community Services Director
Dear Mayor and Council Members,
On behalf of City Manager Ed Shikada, please see staff responses below for questions
from Mayor Lauing and Council Member Lu on the June 16, 2025 and June 17, 2025 City
Council Meeting.
Monday June 16, 2025 Council Meeting
Item 9. Approval of a Surveillance Use Policy for Security Cameras at Ada's Café at
Mitchell Park Community Center and Library; CEQA Status - Not a Project
1.Have we considered expanding this policy to any private entity that leases city
space? Or creating a director's approval process that allows this?
Staff response: Surveillance use policies are required in situations enumerated by
PAMC section 2.30.630. This includes approval of a use policy when approving
"agreements with a non-City entity to acquire, share, or otherwise use surveillance
technology or the information it provides." See PAMC 2.30.630(d). Once approved,
the City is required to produce an annual report analyzing the use of each Council -
approved technology, including its cost, any complaints received, and the number
and nature of Public Record Act requests received. See PAMC 2.30.680(a). If the
City wanted to consider allowing staff-level approvals of some or all surveillance
use policies, the City Council could adopt an ordinance amending the Surveillance
and Privacy Protection Ordinance at PAMC section 2.30.620 et seq. to allow that.
Staff is considering expanding this policy to the Palo Alto History Museum at the
Roth Building, as cameras were installed during renovation of the building. A
director approval process is not in place, but will be considered.
Item 12. Approval of a Director’s Interpretation Pursuant to PAMC Section 18.01.025
Concluding That Noncomplying Residential Gross Floor Area may not be Relocated
Within a Structure; Denial of the Associated Appeal; Direction to Prepare a Future
Code Amendment for Administrative De Minimis Exceptions to the Zoning Code;
CEQA: Exempt Pursuant to CEQA Guidelines Section 15061(b)(3)
1.A Councilmember questioned why a formal text amendment was not being
initiated now to address the minor adjustments recommended by staff in the
council report. This approach could avoid setting an unclear precedent and
ultimately resolve the applicant’s is sue. The Councilmember suggests
rescheduling the item once the staff recommended amendment is ready.
JUNE 17, 2025JUNE 16, 2025
Staff Response: Preparing the amendment is not currently part of the department’s
workplan. If Council authorizes and prioritizes it, the ordinance could affect the
timeline of other Council-directed efforts. While staff supports moving forward, the
intent was to schedule it in a way that minimizes disrupting existing priorities,
specifically related to bird safe glass and stream corridor protections. It typically
takes 4–6 months to prepare an ordinance, which requires Planning &
Transportation Commission and Council review.
Alternatively, the appellant could submit their own text amendment application.
This would not draw on policy planning resources but would require fees and still be
resourced after processing housing development projects, though potentially faster
overall.
Regardless of the amendment, the decision to pull the item should focus on
whether the interpretation was properly issued. If councilmembers believe it was
not, the item should be removed from consent and set for hearing, anticipated for
mid-August or early September; removing the item from consent would also delay
any Council direction on a text amendment. If councilmembers find that the
Director’s interpretation is correct, staff recommend approving the item on consent,
which would also provide direction now regarding the text amendment.
Item 17. Approval of Contract Amendment No. 4 to Contract Number C19171363 with
Professional Account Management LLC, dba Duncan Solutions, to Extend the
Contract for one year to June 30, 2026, and to Adjust Billing Rates, Without an Increase
to Compensation, for a Not –to Exceed Amount of $767,000 for Parking Permitting and
Citation Management Services; CEQA Status -- Not a Project.
1.Are there any more resources about how Duncan currently operates? Are there
any areas or practices they use to prioritize where to look? (I understand they
use automated license plate readers)
Staff response: Duncan provides permit and citation management services,
providing a website and personal staffing to permit purchases, primarily for RPP
programs (all six) and to the California Ave. business district employee program.
They also provide Citation processing services. Parking enforcement is provided by
a different contractor.
2.Are there any metrics about traffic citations by year for the last 10 years?
Staff response: Given Duncan’s limited role in RPP permit and parking citation
processing, this information is not readily available for parking and traffic citations
overall. Staff will review available information and transmit to the City Council at a
later date.
Tuesday, June 17, 2025 Council Meeting
Item 14: Approval of Professional Services Contract No. C26193874 with Palo Alto
Community Child Care in an Amount Not-to-Exceed $3,228,146 to Provide
Management of the City’s Childcare Subsidy Program for a Term of Five Years. CEQA
Status – Not A Project
1.To be clear, this is only for the administration of the subsidy, and there is no
actual subsidy or childcare included in this funding, right?
Staff response: The Fiscal Year funding allocated for this contract totals
$606,793.73. Of this amount, approximately 10% ($58,565) supports the
administration of the City’s Child Care Subsidy Program, while the remaining 90%
($538,138) is directed toward providing childcare subsidies for low -income families.
This funding supports access to childcare services for up to 45 children annually.