HomeMy WebLinkAboutStaff Report 2505-4654CITY OF PALO ALTO
CITY COUNCIL
Monday, June 09, 2025
Council Chambers & Hybrid
5:30 PM
Agenda Item
6.Approval of a Professional Services Contract No. C26193873 with Avenidas, Inc. in an
Amount Not-to-Exceed $3,186,528 for Provision of Comprehensive Services to Older
Adults for a Term of Five Years; CEQA Status – Not a Project
City Council
Staff Report
From: City Manager
Report Type: CONSENT CALENDAR
Lead Department: Community Services
Meeting Date: June 9, 2025
Report #:2505-4654
TITLE
Approval of a Professional Services Contract No. C26193873 with Avenidas, Inc. in an Amount
Not-to-Exceed $3,186,528 for Provision of Comprehensive Services to Older Adults for a Term
of Five Years; CEQA Status – Not a Project
RECOMMENDATION
Staff recommends that the Council authorize the City Manager or their designee to execute
Contract No. C26193873 with Avenidas Inc., (Avenidas) for the provision of comprehensive
services to older adults, their families and caregivers in Palo Alto for a contract term of five
years and a total not to exceed $3,186,528.
EXECUTIVE SUMMARY
This contract (Attachment A) supports the provision of comprehensive services to older adults
in the community by Avenidas, Inc. The diverse services supported by this contract include
information & referral services, adult day health services, case management, counseling,
support groups, health screening, volunteer opportunities, classes and workshops,
transportation assistance, provision of routine health maintenance, provision of services that
assist older adults in being able to live safely and independently as a long as possible in their
own homes, among other services.
An exemption from competitive solicitation per Palo Alto Municipal Code section 2.30.360(d)
was approved by the City Manager or their designee.
BACKGROUND
Senior services in Palo Alto have long been provided by a nonprofit partner. The historical
relationship between the City and Avenidas (previously the Senior Coordinating Council-SCC)
extends over 40 years and is summarized below. Several significant events and changes
occurred during this time period including:
•In 1971, the City established Senior Adult Services based on a study by the Senior
Coordinating Council (SCC), expanding services in the following years.
•The City funded SCC programs (Senior Day Health, Home Repair) and its own services
prior to the establishment of the Senior Center.
•The City offered SCC the Old Police/Fire Station for $1/year, contingent on SCC raising
$1.2 million for renovations, and committed to operating support.
•In 1978, the City transferred its Senior Adult Services to SCC and began funding Senior
Center operations.
•SCC agreed to seek community and non-City funding as part of its service agreement.
•SCC rebranded as Avenidas in 1996.
•In May 2014 (FY2015), Council approved direct contracts with Avenidas and PACCC,
removing them from the HSRAP review process, with FY2016–FY2020 being the first
contract term.
•In 2014, Avenidas requested and received a new 50-year lease (expiring in 2064) for
major rehabilitation and facility upgrades.
•Avenidas re-opened in April 2019 after a $20M renovation, with $5M contributed by the
City.
•The current contract for senior services (C21178949) runs from July 1, 2020, to June 30,
2025, and was approved on November 9, 2020.1
Avenidas was removed from the HSRAP process in May 2014 and entered into separate
professional service contract with five-year terms. Contract amounts have steadily increased to
reflect CPI increases, which was applied when funding was available. The table below
summarizes these contracts.
Contract Term Contract Amount
FY2016-FY2020 $2,394,566
FY2021-FY2025 $2,740,467
Avenidas is the only provider of comprehensive services to older adults in the community with
sufficient capacity and experience to perform the services requested and the City maintains a
50-year lease with the service provider at 450 Bryant St. as noted above and authorized
substantial investment in the facility, justifying award as a sole source contract and exempt
1 City Council, November 9, 2020; Summary Minutes, Item 8;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=42696
from solicitation. An exemption from competitive solicitation per Palo Alto Municipal Code
section 2.30.360(d) was approved by the City Manager.
Staff conducted a review of service providers that included: (1) evaluating services offered by
known organizations such as the Family YMCA and Oshman Family Jewish Community Center
(JCC); (2) conducting an internet search for additional providers; and (3) reviewing Living Well –
A Resource Guide for Adults 50+ by Palo Alto Weekly, which is a thorough guide for local senior
services.
Findings indicate that while both the YMCA and JCC offer some senior-focused programs—
primarily fitness-related—they do not provide the full range of services the City seeks. The
YMCA offers one older adult class daily and a twice-weekly Parkinson’s class. The JCC offers
limited senior-specific programs, such as occasional trips and a men’s group, but no dedicated
fitness classes for older adults. Other available services are primarily for residents of senior
care facilities or are located outside Palo Alto. As such, staff confirms that Avenidas remains the
only local organization providing comprehensive senior services.
Recognizing that the City Council is currently in the process of developing a Nonprofit Workplan
on how to manage nonprofit partnerships, this contract aligns with the standards for nonprofit
contracts as listed in the 2022 Nonprofit Agreement Risk Management Review Audit
Recommendations.2 This includes ensuring that nonprofit contracts define specific service
levels, goals and objectives, and reporting requirements. This contract will be closely
monitored by staff in the Office of Human Services (OHS), including review of semi-annual
reports and payment requests. Additionally, on a biennial basis, Avenidas will submit a copy of
an independent financial audit and OHS staff will conduct a status review of Avenidas’ agreed-
upon performance indicators that may include a site visit.
ANALYSIS
According to U.S. Census American Community Survey data,3 20.4% of Palo Alto residents were
above the age of 65 in 2023, a sizable demographic in the community. In all surrounding
communities, comprehensive older adult services are provided in city operated senior centers.
As detailed at the beginning of the background section, the City of Palo Alto made a conscious
decision in 1978 to transfer older adult services to Avenidas and provided initial funding for the
operation of the senior center. Since that time, the City has provided funding to Avenidas
(presently 7% of their total operating budget) to assist with the provision of comprehensive
services to older adults in Palo Alto and been authorized to operate out of the City’s facility at
2 Policy and Services Committee, June 14, 2022; Item 1;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=34809
3 U.S. Census American Community Survey 2023;
https://data.census.gov/profile/Palo_Alto_city,_California?g=160XX00US0655282
450 Bryant Street.
Avenidas is an important service provider in our community. The older adults in our
community have access to dynamic and extensive programming at their three service locations:
Avenidas at 450 Bryant Street; Avenidas Chinese Community Center at Cubberley, and Avenidas
Rose Kleiner Center in Mountain View.
The 2025-2030 contract for the provision of comprehensive scope of services is guided by four
overarching goals:
1. To support the AT-RISK OLDER ADULTS in their efforts to maintain and improve their
functional ability to remain in their own homes and the community.
2. To support CAREGIVERS, particularly spouses and adult children as they care for dependent
family members.
3. To support older adults and their families by providing TRANSPORTATION ASSISTANCE
allowing them to remain safely in their own homes and in the community.
4. To foster community and STRENGTHEN CONNECTIONS by engaging older adults through
partnerships and collaborative programming in areas of enrichment, health, and wellness.
Specific tasks of interest to call out as requested by the City and included in the scope of
services include:
•Work with City staff to assist with appropriate services for the older adult homeless
population in Palo Alto
•Partner with City staff to plan a “Senior Summit” – currently thought to be a gathering
of senior service providers to meet and discuss collaborative solutions to the issues that
are facing the older adult community.
FISCAL/RESOURCE IMPACT
STAKEHOLDER ENGAGEMENT
In 2023, the Human Relations Commission held a two-part “Older Adult Learning series”4 with
representatives from Avenidas and several other local service providers who shared about their
programs, the top emerging needs of Older Adults and what the community could do to help
address these needs. In September of 2024,5 the Commission deliberated on next steps to
address the needs mentioned, several of which are included in the Scope of services of this
contract including senior transportation and a senior summit event with local senior services
providers.
ENVIRONMENTAL REVIEW
Approval of this contract is not a project under the California Environmental Quality Act (CEQA)
per CEQA Guidelines 15061(b)(3).
ATTACHMENTS
Attachment A: Avenidas Contract C26193873
APPROVED BY:
Kristen O'Kane, Community Services Director
4 Human Relations Commission, October 12, 2023; Item 3;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=34635
5 Human Relations Commission, September 12, 2024; Action Minutes, Item 3;
https://recordsportal.paloalto.gov/Weblink/DocView.aspx?id=39926
CONTRACT NO. C26193873
BETWEEN THE CITY OF PALO ALTO AND AVENIDAS, INC.
This Contract No. C26193873 (“Contract”), dated for convenience on July 1, 2025 by and between
the CITY OF PALO ALTO, a California chartered municipal corporation of the State of California
(“CITY”), and AVENIDAS, INC. a corporation duly organized and existing under the Nonprofit
Corporation Law of the State of California, located at 450 Bryant Street, Palo Alto, CA 94301
(“CONSULTANT”). CITY and CONSULTANT are referred to collectively as the “Parties”.
RECITALS:
A. CITY desires to engage CONSULTANT to provide services to older adults
and their caregivers through enrichment programming and individual and family support services
in connection with the Project (the “Services”, as detailed more fully in Exhibit A).
NOW, THEREFORE, in consideration of the covenants, terms, conditions, and
provisions of this Contract, the Parties agree:
SECTION 1. TERM
1.1 The term of this Contract will commence on July 1, 2025, and will terminate
on June 30, 2030, unless this Contract is earlier terminated pursuant to Section 12 of this Contract.
1.2 Upon full execution of this Contract, CONSULTANT will commence work
on the initial and subsequent Program tasks in accordance with the time schedule set forth in
Exhibit “A”.
1.3 Time is of the essence in the performance of this Contract.
1.4 In the event that the Program is not completed within the time required
through any fault of CONSULTANT, CITY’s City Manager will have the option of extending the
time schedule for any period of time. This provision will not preclude the recovery of damages
for delay caused by CONSULTANT.
SECTION 2. SCOPE OF PROGRAM SERVICES; CHANGES &
CORRECTIONS
2.1 CONSULTANT shall perform the Services described in Exhibit “A” in
accordance with the terms and conditions contained in this Contract. The performance of all
Services shall be to the reasonable satisfaction of CITY.
2.2 CITY may require substantial changes in the scope or character of the Basic
Services, or the Program, either decreasing or increasing the amount of work required of
CONSULTANT. In the event that such changes are required, subject to the approval of CITY’s
City Council, as may be necessary, CONSULTANT will be entitled to full compensation for all
work performed prior to CONSULTANT’S receipt of the notice of change and further will be
entitled to an extension of the time schedule. CITY will not be liable for the cost or payment of
any change in work, unless the amount of additional compensation attributable to the change in
work is agreed to, in writing, by CITY before CONSULTANT commences the performance of
any such change in work. Any increase in compensation for changes in the work required by CITY
will require a Contract amendment executed by the Parties.
SECTION 3. QUALIFICATIONS, STATUS, AND DUTIES OF CONSULTANT
3.1 CONSULTANT represents and warrants that it has the expertise and
professional qualifications to furnish or cause to be furnished the Services. CONSULTANT
further represents and warrants that the program director and every individual, including any
consultant, charged with the performance of the Services are duly licensed or certified by the State
of California (or any other relevant government or professional organization), to the extent such
licensing or certification is required by law to perform the Services, and that the Program will be
executed by them or under their supervision.
3.2 CONSULTANT covenants and agrees that it will execute or cause to be
executed, the Program.
3.3 CONSULTANT will assign a single program director to have supervisory
responsibility for the performance, progress, and execution of the Program. The program director
will represent CONSULTANT during the day-to-day work on the Program. If circumstances or
conditions subsequent to the execution of this Contract cause the substitution of the program
director, the CONSULTANT shall notify the program manager of such a change.
3.4 CONSULTANT represents, warrants and agrees that it will:
3.4.1 Procure all permits and licenses, pay all charges and fees, and give all
notices which may be necessary and incident to the due and lawful administration of the Program;
3.4.2 Keep itself fully informed of and comply with all Federal, State of
California, and local laws, ordinances, regulations, orders, and decrees which may affect those
engaged or employed under this Contract and any materials used in CONSULTANT’s
performance of the Services;
3.4.3 At all times observe and comply with, and cause its employees and
consultants, if any, who are assigned to the performance of this Contract to observe and comply
with, the laws, ordinances, regulations, orders and decrees mentioned above; and
3.4.4 Will report immediately to the program manager, in writing, any
discrepancy or inconsistency it discovers in the laws, ordinances, regulations, orders, and decrees
mentioned above in relation to the deliverables.
3.4.5 Comply with all requirements of the Palo Alto Municipal Code Chapter
4.62 (Citywide Minimum Wage), as it may be amended from time to time.
3.5 Any deliverables given to, or prepared or assembled by, CONSULTANT or
its consultants, if any, under this Contract will become the property of CITY and will not be made
available to any individual or organization by CONSULTANT or its consultants, if any, without
the prior written approval of the City Manager.
3.6 CONSULTANT will provide CITY with copies of any documents which
are a part of the deliverables upon their completion and acceptance by CITY.
3.7 If CITY requests additional copies of any documents which are a part of the
deliverables, CONSULTANT will provide such additional copies or provide press-ready
electronic files.
3.8 CONSULTANT will be responsible for employing or engaging all persons
necessary to execute the Program. All consultants of CONSULTANT will be deemed to be
directly controlled and supervised by CONSULTANT, which will be responsible for their
performance.
3.9 In the execution of the Program, CONSULTANT and its consultants, if any,
will at all times be considered independent contractors and not agents or employees of CITY.
3.10 CONSULTANT will perform or obtain or cause to be performed or
obtained any and all of the following Additional Services, not included under the Basic Services,
if so authorized, in writing, by CITY:
3.10.1 Providing services as an expert witness in connection with any public
hearing or meeting, arbitration proceeding, or proceeding of a court of record;
3.10.2 Incurring travel and subsistence expenses for CONSULTANT and its staff
beyond those normally required under the Basic Services;
3.10.3 Performing any other Additional Services that may be agreed upon by the
parties subsequent to the execution of this Contract; and
3.10.4 Other Additional Services now or hereafter described in Exhibit “A” to this
Contract.
3.11 CONSULTANT shall coordinate its services with other existing
organizations providing similar services in order to foster community cooperation and to avoid
unnecessary duplication of services.
3.12 CONSULTANT shall seek out and apply for other sources of revenue in
support of its operation or services from county, state, federal and private sources. Unless deemed
inappropriate by the program manager, CITY may support CONSULTANT in its search of grants,
funding, or other income by serving as a sponsoring agency, by providing letters of support, or by
rendering advice on application for grants.
3.13 CONSULTANT shall include an acknowledgment of CITY funding and
support in all appropriate publicity or publications regarding its programs and services using words
to the effect that “services are provided in cooperation with the City of Palo Alto” or “through City
of Palo Alto funding” as approved by the program manager.
3.14 Throughout the term of this Contract, CONSULTANT shall remain an
independent, nonprofit corporation under the laws of California governed solely by a Board of
Directors, with up-to-date bylaws. CONSULTANT shall operate by its Bylaws. Any changes in
CONSULTANT’s Articles of Incorporation, Bylaws, or tax-exempt status shall be reported by
CONSULTANT immediately to the City’s program manager.
3.15 The Board of Directors of CONSULTANT shall include representation
from the broadest possible cross section of the community including: those with expertise and
interest in CONSULTANT’s services, representatives from community organizations, and users
of CONSULTANT’s services.
3.16 All meetings of the Board of Directors of CONSULTANT shall be open to
the public, except meetings, or portions thereof, dealing with personnel or litigation matters or
other matters required by law to be confidential.
3.17 CONSULTANT shall keep minutes of all regular and special meetings of
its Board of Directors.
SECTION 4. DUTIES OF CITY
4.1 The City Manager may represent CITY for all purposes under this Contract.
CITY’s Manager of Human Services within the City’s Community Services Department is
designated as the Program Manager for the City Manager. The Program Manager will supervise
the performance, progress, and execution of the Program, and will be assisted by the Management
Assistant for the Office of Human Services. The Program Manager will conduct a biennial review
of the Contractor's performance against agreed-upon performance indicators that may include a
site visit. The City may, at its discretion, request additional documentation or data to support the
reported outcomes.
4.2 In the event CITY should determine from any identifiable source, including
but not limited to reports submitted by CONSULTANT under this Contract or any evaluation
report from any identifiable source, that there is a condition which requires correction, CITY may
forward to CONSULTANT requests for corrective action. Such requests shall indicate the nature
of the issue or issues which are to be reviewed to determine the need for corrective action and may
include a recommendation as to appropriate corrective action. Within thirty (30) days of CITY’s
request, CONSULTANT shall submit its response, which shall include its views of the problem
and proposed action, if any. Upon request of either party, the parties shall meet to discuss any
such request and response within the thirty-day period specified.
SECTION 5. COMPENSATION
5.1 In consideration of the full performance of this Contract, CITY will
compensate CONSULTANT in the amount not-to-exceed Three Million, One Hundred Eighty-
Six Thousand, Five Hundred Twenty-Eight Dollars ($3,186,528) as follows, all subject to the
provisions of 17.12 and Exhibit “B-1” of this Contract:
5.1.1 In consideration of the full performance of the Basic Services in Exhibit
“A” to this Contract, including any authorized reimbursable expense, CITY will pay
CONSULTANT a fee not to exceed Five Hundred Ninety-Eight Thousand Nine Hundred
Seventy-Two Dollars ($598,972) per fiscal year (July 1 through June 30) subject to Section 17.12
of this Contract.
5.1.2 At CITY’s sole option, City may, starting in Year 2 (July 1, 2026 and on),
authorize additional funds of up to One Hundred Ninety-One Thousand, Six Hundred Sixty-
Eight Dollars [$191,668], and shall not exceed Forty-Seven Thousand, Nine Hundred
Seventeen Dollars [$47,917] per fiscal year, subject to Section 17.12, to be used for the purposes
of providing additional Basic Services under this Contract consistent with the additional funds
provided.
5.1.3 If the City Council budgets additional funds for the this Contract during a
fiscal year, the City Manager may execute an amendment to this Contract on behalf of the City to
effectuate the increase.
5.1.4 On the billing form provided by CITY, CONSULTANT shall submit a bill
on a quarterly basis by the fifteenth (15th) day of the following month for services provided under
this Contract during the preceding three months. The bill shall specify actual expenditures along
with verification documentation directly related to this Contract, in accordance with Exhibit “B”.
The fees of CONSULTANT’s subconsultants, who have direct contractual relationships with
CONSULTANT, must be approved, in advance, by CITY. CITY reserves the right to refuse
payment of such fees, if such prior approval is not obtained by CONSULTANT. In accordance
with Exhibit “A,” Scope of Program Activities, the semi-annual report shall specify the
CONSULTANT’s measurement plan for evaluating the degree that the program goals and
objectives have been met.
5.1.5 The full payment of charges for extra work or changes, or both, in the
execution of the Program will be made, provided such request for payment is initiated by
CONSULTANT and authorized, in writing, by CITY’s Program Manager. Payment will be made
within thirty (30) days of submission by CONSULTANT of a statement of itemized costs covering
such work or changes, or both. Prior to commencing such extra work or changes, or both, the
parties will agree upon an estimated maximum cost for such extra work or changes.
CONSULTANT will not be paid for extra work or changes, including, without limitation, any
design work or change order preparation, which is made necessary on account of
CONSULTANT’s errors, omissions, or oversights.
5.1.6 Direct personnel expense of employees assigned to the execution of the
Program by CONSULTANT will include only the work and other documents pertaining to the
Program, and in services rendered during the Program to the extent such services are expressly
contemplated under this Contract. Included in the cost of direct personnel expense of these
employees are salaries and mandatory and customary benefits such as statutory employee benefits,
insurance, sick leave, holidays and vacations, pensions and similar benefits.
5.2 The schedule of payments will be made as follows:
5.2.1 Payment of the Basic Services will be made in quarterly progress payments
in proportion to the quantum of services performed, or in accordance with any other schedule of
payment mutually agreed upon by the Parties, as set forth in Exhibit “B-1”, or within thirty (30)
days of submission. If CONSULTANT requests greater than 25% of contracted funding in one
quarter, pre-approval from CITY must be obtained along with verification documents. Final
payment will be made by CITY after CONSULTANT has submitted all deliverables, including,
without limitation, reports which have been approved by the CITY’s Program Manager.
5.2.2 No deductions will be made from CONSULTANT’s compensation on
account of penalties, liquidated damages, or other sums withheld by CITY from payments to
general contractors.
SECTION 6. PROGRAM RECORDS
6.1 Upon reasonable notice, CONSULTANT shall grant CITY’s program
manager access to all CONSULTANT records, data, statements, and reports, which pertain to this
Program. CONSULTANT shall secure all necessary client and/or personnel release of information
forms to allow the program manager and others specifically designated, in writing by the program
manager to be afforded such access. Access to clinical records will be coordinated with the client,
the client’s representative and the CONSULTANT upon reasonable request from the program
manager. CONSULTANT is not required to provide information, the disclosure of which is
expressly prohibited by California or Federal laws.
SECTION 7. ACCOUNTING, AUDITS, OWNERSHIP OF RECORDS
7.1 CONSULTANT shall appoint a fiscal agent who shall be responsible for
the financial and accounting activities of CONSULTANT, including the receipt and disbursement
of CONSULTANT funds.
7.2. CONSULTANT shall appoint from its Board a treasurer who shall review
Financial Statements of CONSULTANT on a regular basis.
7.3 Records of the direct personnel expenses and expenses incurred in
connection with the performance of Basic Services and Additional Services pertaining to the
Program will be prepared, maintained, and retained by CONSULTANT in accordance with
generally accepted accounting principles and will be made available to CITY for auditing purposes
at mutually convenient times during the term of this Contract and for three (3) years following the
expiration or earlier termination of this Contract.
7.4 CONSULTANT shall have performed an independent audit of its fiscal year
transactions, records, and financial reports and once completed is sent to the city for review at least
every two (2) years. The certified public accountant shall submit the report to both parties. The
cost of the audit shall be borne by CONSULTANT.
7.5 The originals of the deliverables prepared by or under the direction of
CONSULTANT in the performance of this Contract will become the property of CITY irrespective
of whether the Program is completed upon CITY’s payment of the amounts required to be paid to
CONSULTANT. These originals will be delivered to CITY without additional compensation.
CITY will have the right to utilize any final and incomplete drawings, estimates, specifications,
and any other documents prepared hereunder by CONSULTANT, but CONSULTANT disclaims
any responsibility or liability for any alterations or modifications of such documents.
SECTION 8. INDEMNITY
8.1 To the fullest extent permitted by law, CONSULTANT shall indemnify,
defend and hold harmless CITY, its Council members, officers, employees and agents (each an
“Indemnified Party”) from and against any and all demands, claims, or liability of any nature,
including death or injury to any person, property damage or any other loss, including all costs and
expenses of whatever nature including attorney’s fees, experts fees, court costs and disbursements
(“Claims”) resulting from, arising out of or in any manner related to performance or
nonperformance by CONSULTANT, its officers, employees, agents or contractors under this
Contract, regardless of whether or not it is caused in part by an Indemnified Party.
SECTION 9. WAIVERS
9.1 No waiver of a condition or nonperformance of an obligation under this
Contract is effective unless it is in writing in accordance with Section 17.6 of this Contract. No
delay or failure to require performance of any provision of this Contract shall constitute a waiver
of that provision as to that or any other instance. Any waiver granted shall apply solely to the
specific instance expressly stated. No single or partial exercise of any right or remedy will preclude
any other or further exercise of any right or remedy.
9.2 No payment, partial payment, acceptance, or partial acceptance by CITY
will operate as a waiver on the part of CITY of any of its rights under this Contract.
SECTION 10. INSURANCE
10.1. CONSULTANT, at its sole cost and expense, shall obtain and maintain, in
full force and effect during the term of this Contract, the insurance coverage described in Exhibit
“C”, entitled “INSURANCE REQUIREMENTS”. CONSULTANT and its contractors, if any,
shall obtain a policy endorsement naming CITY as an additional insured under any general liability
or automobile policy or policies.
10.2. All insurance coverage required hereunder shall be provided through
carriers with AM Best’s Key Rating Guide ratings of A-:VII or higher which are licensed or
authorized to transact insurance business in the State of California. Any and all contractors of
CONSULTANT retained to perform Services under this Contract will obtain and maintain, in full
force and effect during the term of this Contract, identical insurance coverage, naming CITY as an
additional insured under such policies as required above.
10.3. Certificates evidencing such insurance shall be filed with CITY
concurrently with the execution of this Contract. The certificates will be subject to the approval of
CITY’s Risk Manager and will contain an endorsement stating that the insurance is primary
coverage and will not be canceled, or materially reduced in coverage or limits, by the insurer except
after filing with the Purchasing Manager thirty (30) days’ prior written notice of the cancellation
or modification. If the insurer cancels or modifies the insurance and provides less than thirty (30)
days’ notice to CONSULTANT, CONSULTANT shall provide the Purchasing Manager written
notice of the cancellation or modification within two (2) business days of the CONSULTANT’s
receipt of such notice. CONSULTANT shall be responsible for ensuring that current certificates
evidencing the insurance are provided to CITY’s Chief Procurement Officer during the entire term
of this Contract.
10.4. The procuring of such required policy or policies of insurance will not be
construed to limit CONSULTANT’s liability hereunder nor to fulfill the indemnification
provisions of this Contract. Notwithstanding the policy or policies of insurance, CONSULTANT
will be obligated for the full and total amount of any damage, injury, or loss caused by or directly
arising as a result of the Services performed under this Contract, including such damage, injury,
or loss arising after the Contract is terminated or the term has expired.
SECTION 11. WORKERS’ COMPENSATION
11.1 CONSULTANT, by executing this Contract, certifies that it is aware of the
provisions of the Labor Code of the State of California which require every employer to be insured
against liability for workers’ compensation or to undertake self-insurance in accordance with the
provisions of that Code, and certifies that it will comply with such provisions, as applicable, before
commencing the performance of the Program.
SECTION 12. TERMINATION OR SUSPENSION OF CONTRACT OR
PROGRAM
12.1 The City Manager may suspend the execution of the Program, in whole or
in part, or terminate this Contract, with or without cause, by giving thirty (30) days prior written
notice thereof to CONSULTANT, or immediately after submission to CITY by CONSULTANT
of any completed item of Basic Services. Upon receipt of such notice, CONSULTANT will
immediately discontinue its performance under this Contract.
12.2 CONSULTANT may terminate this Contract or suspend its execution of the
Program by giving thirty (30) days prior written notice thereof to CITY, but only in the event of a
substantial failure of performance by CITY or in the event CITY indefinitely withholds or
withdraws its request for the initiation or continuation of Basic Services or the execution of the
Program.
12.3 Upon such suspension or termination by CITY, CONSULTANT will be
compensated for the Basic Services and Additional Services performed and deliverables received
and approved prior to receipt of written notice from CITY of such suspension or abandonment,
together with authorized additional and reimbursable expenses then due. If the Program is resumed
after it has been suspended for more than 180 days, any change in CONSULTANT’s compensation
will be subject to renegotiation and, if necessary, approval of CITY’s City Council. If this Contract
is suspended or terminated on account of a default by CONSULTANT, CITY will be obligated to
compensate CONSULTANT only for that portion of CONSULTANT’s services which are of
direct and immediate benefit to CITY, as such determination may be made by the City Manager
in the reasonable exercise of his discretion.
12.4 In the event of termination of this Contract or suspension of work on the
Program by CITY where CONSULTANT is not in default, CONSULTANT will receive
compensation as follows:
12.4.1 For approved items of services, CONSULTANT will be compensated for
each item of service fully performed in the amounts authorized under this Contract.
12.4.2 For approved items of services on which a notice to proceed is issued by
CITY, but which are not fully performed, CONSULTANT will be compensated for each item of
service in an amount which bears the same ratio to the total fee otherwise payable for the
performance of the service as the quantum of service actually rendered bears to the services
necessary for the full performance of that item of service.
12.4.3 The total compensation payable under the preceding paragraphs of this
Section will not exceed the payment specified under Section 5 for the respective items of service
to be furnished by CONSULTANT.
12.5 Upon such suspension or termination, CONSULTANT will deliver to the
City Manager immediately any and all copies of the deliverables, whether or not completed,
prepared by CONSULTANT or its consultants, if any, or given to CONSULTANT or its
consultants, if any, in connection with this Contract. Such materials will become the property of
CITY.
12.6 The failure of CITY to agree with CONSULTANT’s independent findings,
conclusions, or recommendations, if the same are called for under this Contract, on the basis of
differences in matters of judgment, will not be construed as a failure on the part of CONSULTANT
to fulfill its obligations under this Contract.
SECTION 13. ASSIGNMENT
13.1 This Contract is for the services of CONSULTANT, therefore,
CONSULTANT will not assign, transfer, convey, or otherwise dispose of this Contract or any
right, title or interest in or to the same or any part thereof without the prior written consent of
CITY. A consent to one assignment will not be deemed to be a consent to any subsequent
assignment. Any assignment made without the approval of CITY will be void and, at the option
of the City Manager, this Contract may be terminated. This Contract will not be assignable by
operation of law.
SECTION 14. NOTICES
14.1 All notices hereunder will be given, in writing, and mailed, postage prepaid,
by certified mail, addressed as follows:
To CITY: Office of the City Clerk
City of Palo Alto
Post Office Box 10250
Palo Alto, CA 94303
Copy to: Office of Human Services Manager
City of Palo Alto
4000 Middlefield Road, T-2
Palo Alto, CA 94303
To CONSULTANT: Attention of the program director
At the address of CONSULTANT recited above
SECTION 15. CONFLICT OF INTEREST
15.1 In accepting this Contract, CONSULTANT covenants that it presently has
no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would
conflict in any manner or degree with the performance of the Services.
15.2 CONSULTANT further covenants that, in the performance of this Contract,
it will not employ contractors or persons having such an interest mentioned above.
CONSULTANT certifies that no one who has or will have any financial interest under this
Contract is an officer or employee of CITY; this provision will be interpreted in accordance with
the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State
of California.
SECTION 16. NONDISCRIMINATION
16.1 As set forth in Palo Alto Municipal Code Section 2.30.510, as amended
from time to time, CONSULTANT certifies that in the performance of this Contract, it shall not
discriminate in the employment of any person due to that person’s race, skin color, gender, gender
identity, age, religion, disability, national origin, ancestry, sexual orientation, pregnancy, genetic
information or condition, housing status, marital status, familial status, weight or height of such
person. CONSULTANT acknowledges that it has read and understands the provisions of Section
2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination Requirements and the
penalties for violation thereof and agrees to meet all requirements of Section 2.30.510 pertaining
to nondiscrimination in employment.
16.2 CONSULTANT agrees that each contract for services from independent
providers fulfilling obligations under this Contract will contain a provision substantially as
follows:
Independent provider will provide AVENIDAS with a certificate
stating that Independent provider is currently in compliance with all Federal
and State of California laws covering nondiscrimination in employment;
and that it will not discriminate in the employment of any person under this
contract because of the age, race, skin color, national origin, ancestry,
religion, disability, sexual orientation, gender or gender identity, housing
status, marital status, familial status, weight, height or gender of such
person.
16.3 If CONSULTANT is found in violation of the nondiscrimination provisions
of the State of California Fair Employment Practices Act or similar provisions of Federal law or
executive order in the performance of this Contract, it will be in default of this Contract.
Thereupon, CITY will have the power to cancel or suspend this Contract, in whole or in part, or to
deduct the sum of twenty-five dollars ($25) for each person for each calendar day during which
such person was subjected to discrimination, as damages for breach of contract, or both. Only a
finding of the State of California Fair Employment Practices Commission or the equivalent federal
agency or officer will constitute evidence of a breach of this Contract.
16.4 CONSULTANT understands and agrees that pursuant to the Americans
Disabilities Act (“ADA”), programs, services and other activities provided by a public entity to
the public, whether directly or through a contractor or subcontractor, are required to be accessible
to the disabled public. CONSULTANT will provide the Services specified in this Contract in a
manner that complies with the ADA and any other applicable federal, state and local disability
rights laws and regulations, as amended from time to time. CONSULTANT will not discriminate
against persons with disabilities in the provision of services, benefits or activities provided under
this Contract.
SECTION 17. MISCELLANEOUS PROVISIONS
17.1 (Reserved).
17.2 (Reserved).
17.3 This Contract will be governed by California law, without regard to its
conflict of law provisions.
17.4 In the event that an action is brought, the parties agree that trial of such
action will be vested exclusively in the state Superior Court for the County of Santa Clara or in the
United States District Court for the Northern District of California.
17.5 The prevailing party in any action brought to enforce the terms of this
Contract or arising out of this Contract may recover its reasonable costs and attorneys’ fees
expended in connection with that action.
17.6 This document represents the entire and integrated Contract between the
parties and supersedes all prior negotiations, representations, and contracts, either written or oral.
This document may be amended only by a written instrument, which is signed by the parties.
17.7 All provisions of this Contract, whether covenants or conditions, will be
deemed to be both covenants and conditions.
17.8 The covenants, terms, conditions and provisions of this Contract will apply
to, and will bind, the heirs, successors, executors, administrators, assignees, and consultants, as
the case may be, of the parties.
17.9 If a court of competent jurisdiction finds or rules that any provision of this
Contract or any amendment thereto is void or unenforceable, the unaffected provisions of this
Contract and any amendments thereto will remain in full force and effect.
17.10 All exhibits referred to in this Contract and any addenda, appendices,
attachments, and schedules which, from time to time, may be referred to in any duly executed
amendment hereto are by such reference incorporated in this Contract and will be deemed to be a
part of this Contract.
17.11 This Contract may be executed in any number of counterparts, each of which
will be an original, but all of which together will constitute one and the same instrument.
17.12 This Contract is subject to the fiscal provisions of the Charter of the City of
Palo Alto and the Palo Alto Municipal Code. This Contract will terminate without any penalty (a)
at the end of any fiscal year in the event that funds are not appropriated for the following fiscal
year, or (b) at any time within a fiscal year in the event that funds are only appropriated for a
portion of the fiscal year and funds for this Contract are no longer available. This Section 17.12
will take precedence in the event of a conflict with any other covenant, term, condition, or
provision of this Contract.
CONTRACT NO. C26193873SIGNATURE PAGE
IN WITNESS WHEREOF, the parties hereto have by their duly authorized
representatives executed this Contract on the date first above written.
CITY OF PALO ALTO:
______________________________
City Manager
Date:
APPROVED:
______________________________
Director of Community Services
APPROVED AS TO CONTENT:
______________________________
Manager of Human Services
Community Services Department
APPROVED AS TO FORM:
______________________________
Deputy City Attorney
AVENIDAS, INC.
By: __________________________
Name:
Title:
Date:
Attachments:
EXHIBIT “A”: SCOPE OF PROGRAM SERVICES
EXHIBIT “B”: CONTRACT BUDGET
EXHIBIT “B-1”: COMPENSATION
EXHIBIT “C”: INSURANCE REQUIREMENTS
EXHIBIT “A”
SCOPE OF PROGRAM SERVICES & TIME SCHEDULE
AVENIDAS, INC.
Senior Services
I. PROGRAM SERVICES
CONSULTANT shall provide services to older adults and their family
caregivers through enrichment programming and individual and family
support services. Avenidas serves as a comprehensive local resource for
older adults and caregivers, identifying their needs and developing
programs, services, and activities to meet those needs and interests.
II. PROGRAM GOALS
1. To support AT-RISK OLDER ADULTS in their efforts to maintain and
improve their functional ability to remain in their own homes and the
community.
2. To support CAREGIVERS, particularly spouses and adult
children as they care for dependent family members.
3. To support older adults and their families by providing TRANSPORTATION
ASSISTANCE
enabling them to remain safe in their own homes and
involved in the community.
4. To foster community and STRENGTHEN CONNECTIONS by
engaging older adults through partnerships and collaborative
programming in opportunities for enrichment, health, and
wellness.
In addition to the scope of services discussed above, Avenidas will continue to work
with City staff in coordinating appropriate services for the older adult unhoused
population in Palo Alto.
Avenidas will host a minimum of one Senior Summit during the contract period, in
partnership with the City of Palo Alto. The Summit will focus on the needs of older
adults and family caregivers.
III. PROGRAM OBJECTIVES
Goal #1 – AT RISK OLDER ADULTS
1. Provide adult day health care services to 20 unduplicated Palo Alto
residents through the Avenidas Rose Kleiner Center.
2. Provide 2,000 days of adult day health services to frail seniors
through the Avenidas Rose Kleiner Center to Palo Alto residents.
3. Provide Case Management Services to 30 unduplicated older and/or dependent
adult clients living in Palo Alto.
4. Provide counseling, referral, or enrollment to 200 unduplicated family
caregivers. throughout Avenidas programming.
5. Participate in the City of Palo Alto’s Homeless Service Provider
Committee.
Outcome Measures:
• Participants enrolled in Avenidas Rose Kleiner Center will benefit from
medically tailored meals and ongoing health, social, and physical
monitoring, resulting in a reduction in preventable health
complications, emergency room visits, and hospital admissions, while
promoting overall well-being.
o 90% of participants will maintain or improve vital sign health
indicators over the review period.
o 90% of participants will report reduced social isolation
compared to before joining ARKC.
o 90% of caregivers will report increased knowledge of
available services and resources through counseling
support, supporting their ability to maintain their loved
one at home, for longer.
• Avenidas social work staff to provide relevant referrals or
collaborations that result from committee participation
Goal #2 – CAREGIVER SUPPORT
1. Provide support group assistance to 150 unduplicated caregivers.
2. Provide conferences, workshops and classes on caregiving issues
for 150 attendees.
3. Provide individualized consultations and support to 25 unduplicated Palo
Alto caregivers.
Outcome Measure:
• 90% of caregivers will report decreased levels of stress and burnout,
increased confidence in caregiving skills, and improved ability to
maintain their loved one at home, as measured by caregiver surveys and
service utilization data from all services.
Goal #3 – TRANSPORTATION ASSISTANCE
1. Provide transportation assistance to 100 unduplicated, older adult
Palo Alto residents through Avenidas Door to Door.
2. Provide 1,500 one-way trips through Avenidas Door-to-Door Transportation
Services to Palo Alto residents.
3. Provide 4,000 one-way trips to and from the
Avenidas Rose Kleiner Center for Palo Alto residents.
Outcome Measures:
• 90% of transportation users report improved access to grocery
shopping, socialization, and access to services as well as
decreased isolation related to Avenidas supporting their access
into the community, supporting their ability to remain in the
community for longer.
Goal #4 – STRENGTHEN CONNECTIONS
1. Provide enrichment classes, services, and workshops to 1,500
unduplicated individuals through Avenidas Enrichment Center
programming.
2. Provide enrichment classes to 4,000 registrations through
Avenidas Enrichment Center programming.
3. Provide volunteer opportunities to 350 unduplicated older adult
volunteers supporting the Avenidas and Palo Alto community.
4. Avenidas will track referrals to and from partner agencies.
Outcome Measures:
• 90% of volunteers will report increased feelings of purpose and
connection, relief from isolation.
• 75% of referrals received will enroll in an Avenidas program or service
to impact their social engagement, relief from isolation.
IV. METHODS
1. Leverage staff resources by partnering with community organizations;
utilize the services of volunteers to provide services to participants and
clients.
2. Leverage existing resources through fundraising from the community to support
the full cost of service provision.
3. Provide weekly academic, health and fitness courses to facilitate
intellectual and physical stimulation and to provide an opportunity for
the development of new skills and interests.
4. Provide a wide variety of lectures to broaden perceptions and to cultivate ideas.
5. Provide entertainment, fellowship, and information exchange at
special events and other activities
6. Provide health maintenance screenings for common issues and
to promote health education.
7. Provide information about health and wellness and healthy aging.
8. Facilitate one-to-one counseling services through scheduling,
coordination, and providing meeting space.
9. Provide information and referral to older adults, family members, and service
providers.
10. Provide case management that includes assessment, care
planning, and service arrangements especially to less
independent older adults.
11. Provide emotional support to older adults through support groups.
12. Provide consultations to caregivers for practical advice, linkage to
community resources and emotional support.
13. Develop and maintain linkages with local senior housing facilities
through regular site visits.
14. Provide counseling, referral or enrollment into adult day health
services for individuals and their families who are in search of
assistance for less independent older adults.
15. Provide wheelchair accessible transportation to older and dependent
adults.
16. Provide opportunities to older adult community members to
volunteer to make calls, provide rides, support events, help with day
programs, and other specialties that the volunteers may be
interested in providing.
17. Participate and provide assistance and referral to Palo Alto unhoused
population through walk-in support, serving on the Homeless Service
Provider Committee, and as requested.
V. DELIVERABLES
1. Consultant shall provide semi-annual activity reports relating to this
Scope of Services for the periods ending December 31, 2025; June 30,
2026; December 31, 2026; June 30, 2027; December 31, 2027; June 30,
2028; December 31, 2028; June 30, 2029; December 31, 2029; June 30,
2030; within thirty days after these dates.
2. Each report shall cover the preceding six months and such other
information as the Program Manager may request. The final report
shall focus on the preceding six months but shall also provide
information on contract services for the entire year. The additional
summary report shall cover the period for the entire contract period up
to the date prior to submission. Each report shall be prepared in the
form agreed upon by the Program manager and the Consultant.
VI. TIME SCHEDULE
• Services shall commence on July 1, 2025, and continue through June 30, 2030.
• Semiannual progress reports shall be completed and submitted
to the City on the thirtieth day after each six-month period.
VII. REQUIREMENTS
• The City of Palo Alto requires mention of its name in all materials
that acknowledge donors in any public announcements or
publicity regarding funded programs.
• CONSULTANT shall comply with the Americans with Disabilities Act (ADA) of
1990.
EXHIBIT “B”
FY 2026-2030 CONTRACT BUDGET
Avenidas Budget
For contract fiscal year 2026 -
2030
Expense Categories Total Agency
Budget Budget Contract
Compensation $ 5,442,966 $ 438,123 73%
Programs Operating $ 964,642 $ 77,647 13%
Building Occupancy $ 496,650 $ 39,977 7%
Insurance $ 182,746 $ 14,710 2%
Fund Raising and Marketing $ 192,139 $ 15,466 3%
Administrative Operating $ 162,111 $ 13,049 2%
Total Expenses $ 7,441,254 $ 598,972 100%
EXHIBIT “B-1” COMPENSATION
The CITY agrees to compensate the CONSULTANT for professional services
performed in accordance with the terms and conditions of this Agreement, and as
set forth in the budget schedule below.
CONSULTANT shall perform the tasks and categories of work as outlined and
budgeted below. The CITY’s Project Manager may approve in writing the transfer
of budget amounts between any of the tasks or categories listed below provided
the total compensation for Basic Services, including reimbursable expenses, and
the total compensation for Additional Services do not exceed the amounts set
forth in Section 5 of this Agreement.
Year 1
(July 1, 2025 through June 30, 2026)
$ 598,972
Year 2
(July 1, 2026 through June 30, 2027)
$ 598,972
Year 3
(July 1, 2027 through June 30, 2028)
$ 598,972
Year 4
(July 1, 2028 through June 30, 2029)
$ 598,972
Year 5
(July 1, 2029 through June 30, 2030)
$ 598,972
Sub-total Basic Services $2,994,860.00
Reimbursable Expenses $ 0.00
Additional Services $ 191,668.00
(Not to exceed $ 47,917.00 per fiscal year
per Section 5.1.2)
Maximum Total Compensation $ 3,186,528.00
ADDITIONAL EXPENSES
The full payment of charges for extra work or changes, or both, in the execution of
the Program will be made, provided such request for payment is initiated by
CONSULTANT and authorized, in writing, by the program manager. Payment will
be made within thirty (30) days of submission by CONSULTANT of a statement, in
triplicate, of itemized costs covering such work or changes, or both. Prior to
commencing such extra work or changes, or both, the parties will agree upon an
estimated maximum cost for such extra work or changes. CONSULTANT will not be
paid for extra work or changes, including, without limitation, any design work or
change order preparation, which is made necessary on account of CONSULTANT’s
errors, omissions, or oversights.
EXHIBIT C
INSURANCE REQUIREMENTS
CONSULTANTS TO THE CITY OF PALO ALTO (CITY), AT THEIR SOLE EXPENSE, SHALL FOR THE TERM OF THE
CONTRACT OBTAIN AND MAINTAIN INSURANCE IN THE AMOUNTS FOR THE COVERAGE SPECIFIED BELOW,
AFFORDED BY COMPANIES WITH AM BEST’S KEY RATING OF A-:VII, OR HIGHER, LICENSED OR
AUTHORIZED TO TRANSACT INSURANCE BUSINESS IN THE STATE OF CALIFORNIA.
AWARD IS CONTINGENT ON COMPLIANCE WITH CITY’S INSURANCE REQUIREMENTS AS SPECIFIED HEREIN.
REQUIRED TYPE OF COVERAGE REQUIREMENT
MINIMUM LIMITS
EACH
OCCURRENCE AGGREGATE
YES
YES
WORKER’S COMPENSATION
EMPLOYER’S LIABILITY
STATUTORY
STATUTORY STATUTORY STATUTORY
YES
GENERAL LIABILITY, INCLUDING
PERSONAL INJURY, BROAD FORM
PROPERTY DAMAGE BLANKET
CONTRACTUAL, AND FIRE LEGAL
LIABILITY
BODILY INJURY
PROPERTY DAMAGE
BODILY INJURY & PROPERTY
DAMAGE COMBINED.
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
YES
AUTOMOBILE LIABILITY,
INCLUDING ALL OWNED, HIRED,
NON-OWNED
BODILY INJURY
- EACH PERSON
- EACH OCCURRENCE
PROPERTY DAMAGE
BODILY INJURY AND PROPERTY
DAMAGE, COMBINED
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
$1,000,000
YES
PROFESSIONAL LIABILITY,
INCLUDING, ERRORS AND
OMISSIONS, MALPRACTICE (WHEN
APPLICABLE), AND NEGLIGENT
PERFORMANCE
ALL DAMAGES $1,000,000
YES
THE CITY OF PALO ALTO IS TO BE NAMED AS AN ADDITIONAL INSURED: CONSULTANT, AT ITS SOLE COST
AND EXPENSE, SHALL OBTAIN AND MAINTAIN, IN FULL FORCE AND EFFECT THROUGHOUT THE ENTIRE TERM
OF ANY RESULTANT AGREEMENT, THE INSURANCE COVERAGE HEREIN DESCRIBED, INSURING NOT ONLY
CONSULTANT AND ITS SUBCONSULTANTS, IF ANY, BUT
COMPENSATION, EMPLOYER’S LIABILITY AND PROFESSIONAL INSURANCE, NAMING AS ADDITIONAL
INSUREDS CITY, ITS COUNCIL MEMBERS, OFFICERS, AGENTS, AND EMPLOYEES.
I. INSURANCE COVERAGE MUST INCLUDE:
A. A CONTRACTUAL LIABILITY ENDORSEMENT PROVIDING INSURANCE COVERAGE FOR
CONSULTANT’S AGREEMENT TO INDEMNIFY CITY.
II. THE CONSULTANT MUST SUBMIT CERTIFICATES(S) OF INSURANCE EVIDENCING REQUIRED COVERAGE
AT THE FOLLOWING EMAIL: PURCHASINGSUPPORT@PALOALTO.GOV
III. ENDORSEMENT PROVISIONS WITH RESPECT TO THE INSURANCE AFFORDED TO ADDITIONAL
INSUREDS:
A. PRIMARY COVERAGE
WITH RESPECT TO CLAIMS ARISING OUT OF THE OPERATIONS OF THE NAMED INSURED,
INSURANCE AS AFFORDED BY THIS POLICY IS PRIMARY AND IS NOT ADDITIONAL TO OR
CONTRIBUTING WITH ANY OTHER INSURANCE CARRIED BY OR FOR THE BENEFIT OF THE
ADDITIONAL INSUREDS.
B. CROSS LIABILITY
THE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORPORATION AS INSUREDS UNDER
THE POLICY SHALL NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE
INSURED AGAINST ANOTHER, BUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE
INSUREDS, SHALL NOT INCREASE THE TOTAL LIABILITY OF THE COMPANY UNDER THIS
POLICY.
C. NOTICE OF CANCELLATION
1. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR ANY REASON
OTHER THAN THE NON-PAYMENT OF PREMIUM, THE CONSULTANT SHALL PROVIDE
CITY AT LEAST A THIRTY (30) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE
OF CANCELLATION.
2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR THE NON-PAYMENT
OF PREMIUM, THE CONSULTANT SHALL PROVIDE CITY AT LEAST A TEN (10) DAY
WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION.
EVIDENCE OF INSURANCE AND OTHER RELATED NOTICES ARE REQUIRED TO BE
FILED WITH THE CITY OF PALO ALTO SENT TO THE FOLLOWING EMAIL: PURCHASINGSUPPORT@PALOALTO.GOV