HomeMy WebLinkAboutStaff Report 2410-3570CITY OF PALO ALTO
CITY COUNCIL
Special Meeting
Monday, March 03, 2025
Council Chambers & Hybrid
5:30 PM
Agenda Item
5.Approval of Purchase Order C25190365 with Kone, Inc. in the Not To Exceed Amount of
$672,686 for Elevator, Chairlift, and Platform Lift Maintenance, Repair, Testing, and
Related Services for Five Years; CEQA Status – Categorically Exempt under Sections 15301
and 15302
City Council
Staff Report
From: City Manager
Report Type: CONSENT CALENDAR
Lead Department: Public Works
Meeting Date: March 3, 2025
Report #:2410-3570
TITLE
Approval of Purchase Order C25190365 with Kone, Inc. in the Not To Exceed Amount of
$672,686 for Elevator, Chairlift, and Platform Lift Maintenance, Repair, Testing, and Related
Services for Five Years; CEQA Status – Categorically Exempt under Sections 15301 and 15302
RECOMMENDATION
Staff recommends that Council approve and authorize the City Manager or their designee to
approve Purchase Order C25190365 with Kone, Inc. for elevator, chairlift, and platform lift
maintenance, repair, testing, and related services for a five-year contract term in the not-to-
exceed amount of $672,686, which includes $372,686 for basic maintenance services and
$300,000 for repairs, upgrades, parts due to misuse, vandalism, and other unforeseen
circumstances not covered by the maintenance agreement for a five year term.
BACKGROUND
There are seventeen passenger elevators, one chair lift, and one dumb waiter located within
City buildings. The California Division of Occupational Safety and Health (Cal/OSHA) Elevator
Section regulates all elevators in the State of California. The Section recommends standards,
regulations, and amendments to the California Elevator Rules as outlined in the Labor Code
Section 7300–7324.2 and Title 8 subchapter 6: Elevator Safety Orders. These Safety Orders
mandate periodic maintenance and inspections to ensure the safety of the riding public and
elevator workers.
The City executed contract S16159873 with Kone, Inc with the term of July 1, 2015 through
June 30, 2018, utilizing Omnia Cooperative Agreement, formerly US Communities. The City
executed contract S19172537 with Kone, Inc with the term of July 1, 2018 to March 31, 2019
while staff attempted to process another US Communities cooperative agreement.
Unfortunately, legal teams for the City and Kone were unable to agree on contract language
after several months of negotiations. COVID further hindered finalizing a contract. This new
cooperative purchasing agreement establishes a new five-year contract with Kone, Inc.
ANALYSIS
Procurement Process
The Statement of Work # 1 (“SOW”, Attachment A) is issued pursuant to Purchasing Agreement
# 2019.001564 dated October 1, 2019, between University of California, CA and Supplier, Kone,
Inc. (“Agreement”)1, and Amendment No. 2 with renewal date of September 1, 2024 through
August 31, 20292. Amendment No. 1 dated December 23, 2019, updates Section 4 of the
Agreement regarding price increases and price decreases.3 This Agreement was established
through OMNIA Partners (OMNIA). The scope of work includes contracted services for elevator,
chairlift, and platform lift maintenance, repair, testing, and related services. Depending on the
type of elevator this will include monthly, quarterly, and annual preventative maintenance. The
scope of work also includes additional services, which include repairs, upgrades, parts due to
misuse, vandalism, emergency response to entrapments, and other unforeseen circumstances
not covered by the maintenance agreement.
Per Palo Alto Municipal code 2.30.360(j), the City can take advantage of cooperative purchasing
agreements provided: (i) the services are solicited using methods substantially similar to those
required under the Municipal Code, as determined by the Procurement Officer; and (ii) the
contract is consistent with the requirements under the Municipal Code. OMNIA Partners
(OMNIA) provides discounts for government entities purchasing elevator service and
maintenance. The cooperative purchasing agreement contract was competitively solicited and
publicly awarded through the cooperating purchasing organizations and the purchase orders
are consistent with the requirements of the Municipal Code. Cooperative purchasing programs
allow government organizations to use a single solicitation with the best value and favorable
terms and conditions. The use of this OMNIA Partners agreement will allow for substantial
saving compared to the current agreement. The City is currently paying $525 per hour for the
services of a licensed elevator mechanic. The first year per hour rate for the licensed elevator
mechanic using the OMNIA Partners agreement is $293.
The purchase order (Attachment C) recommended in this report will be funded jointly by the
Public Works Department (PWD) and the Office of Transportation (OOT). Maintenance costs
are determined by the elevator’s type, age, and the number of floors in the structure.
Attachment B provides a breakdown of the monthly cost for each City facility. The majority of
1 Kone General Service Cooperative Agreement for the Maintenance and Repair of Elevators 2019.00156;
https://www.cityofpaloalto.org/files/assets/public/v/1/public-works/public-
services/contracts/2019001564_kone_-university-of-california-purchasing-agreement.pdf
2 Kone Amendment #2 to the General Service Cooperative Agreement for the Maintenance and Repair of Elevators
2019.00156; 2019.001564_kone-university-of-california-amendment-2-to-agreement.pdf
3 Kone Amendment #1 to the General Services Cooperative Agreement for the Maintenance and Repair of
Elevators 2019.00156; 2019.001564_kone-university-of-california-amendment-1-to-agreement.pdf
elevators requiring higher maintenance are located within public parking facilities, which fall
under the OOT administration. This is reflected in a cost-sharing split where 45% of funding is
provided by PWD and 55% by OOT. Funding for Year 1 of this contract is available in the Fiscal
Year 2025 Adopted operating budgets of both departments. The funding for the remaining four
years of the contract will be subject to appropriation of funds through the annual budget
process. The total contract amount of $672,686 includes $372,686 for basic services and
$300,000 for additional services for repairs, upgrades, parts due to misuse, and vandalism not
covered by the maintenance agreement. The fee schedule is detailed below according to the
contract terms and funding sources:
STAKEHOLDER ENGAGEMENT
ENVIRONMENTAL REVIEW
ATTACHMENTS
APPROVED BY:
Revised 7/12/17 Page 1 of 3
KONE Internal
ATTACHMENT A TO PURCHASING AGREEMENT # 2019.001564
STATEMENT OF WORK
This Statement of Work # 1 (“SOW”) is issued pursuant to Purchasing Agreement # 2019.001564 dated October 1, 2019
between UC and Supplier (“Agreement”). And Amendment #2 with renewal date of September 1st, 2024 through August 31st,
2029.
1. Term of SOW
This SOW will begin on September 1st, 2024 (“Effective Date”) and continue through June 30th, 2029. This SOW may not be
renewed or otherwise amended except through a Change Order pursuant to the Change Management section below.
2. Vertical Transportation - Scope of Work Description
Below is a sample of the type of coverage that can be provided to various UC facilities. Actual Scope will be
determined by individual campus or agency requirements.
ELEVATOR, ESCALATOR AND WALKWAY MAINTENANCE, REPAIR AND MODERNIZATION SERVICES AND RELATED
SOLUTIONS OFFERED BY SUPPLIER.
Elevator, Escalator, Walkway, Wheelchair Lift, Platform Lift, and Dumbwaiter Maintenance: This includes the furnishing of
all material, labor, supervision, tools, supplies, and other expenses necessary to provide full service and preventative
maintenance services, and repairs of every description, including inspections, adjustments, test and replacement of parts as
herein specified for all equipment covered under this Request for Proposal. Include the complete range of maintenance
services and solutions offered by Supplier for all manufacturers' equipment to keep equipment in safe, fully operational
condition. Such maintenance services are to include reliable established and documented maintenance procedures and
schedules to insure reliable performance of equipment under a regularly scheduled program. This includes using a
structured maintenance management program to deliver high quality service tailored to each specific unit's needs.
Equipment type, component life, equipment usage, and building environment should be taken into account by the Supplier
in this scheduling system, which will be used to plan maintenance activities in advance. The Supplier is to have an
established system for fully documenting maintenance procedures performed, service calls received and answered and
major repairs scheduled and completed. The Supplier is to have an effective system of self-audit mechanism to insure
designated tasks are completed as scheduled, with the ability to provide periodic written condition report covering each
piece of equipment.
Elevator, Escalator, Walkway, Wheelchair Lift, Platform Lift and Dumbwaiter Modernization: This includes the furnishing
of all material, labor, supervision, tools, supplies and other expenses necessary to provide repairs, upgrades and
modernization of every description for all equipment covered under this Request for Proposal. Supplier is to offer the
complete range of repairs and upgrade solutions ranging from any improvement, modification, renovation or additional
equipment or features added or made to existing elevators, escalators, and walkway equipment to better the performance,
safety, cosmetic appearance or to meet any new code (building or equipment) requirements, local jurisdiction
requirements, insurance requirements or to repair any equipment that may need to be modified or replaced due to
obsolescence, flood, fire, any damage done to equipment for any reason, part failure, misuse or age. Examples include, but
are not limited to, new or update controllers for all types of equipment, new or update signal fixtures for all types of
equipment, new hydraulic jack, machine or pump unit modifications or replacements, new or modifications to elevator cab
interiors, new door edges, new valves, new ropes, new or modified door equipment, new or modified car door operators,
new or modified hoistway doors or equipment, ADA upgrades, any code upgrades, and escalator or walkway steps or
pallets, complete replacement (except for truss) and handrails.
Related Products, Services and Solutions: Additional related products, services or solutions offered by Supplier. Examples
include but are not limited to the following:
• Dedicated route mechanics
• Phone Monitoring
• 24/7 Remote Monitoring services
Revised 7/12/17 Page 2 of 3
KONE Internal
PROPOSED SCOPE OF WORK:
KONE has been selected to provide goods and services to the City of Palo Alto by virtue of having an existing contract in
place with the OMNIA via the University of California Contract award under Purchasing Agreement #2019.001564. Supplier
agrees to continue to provide the same services and deliverables under the existing KONE Contract #41081759 dated July
1st, 2015 with all Terms and Conditions remaining unchanged except the for the terms and conditions set forth in this
Attachment A dated September 1st, 2024.
Site Name Street City Equipment Equipment
Type
2024-
2025
Monthly
Price
2025-
2026
Monthly
Price
2026-
2027
Monthly
Price
2027-
2028
Monthly
Price
2028-
2029
Monthly
Price
PALO ALTO CIVIC
CENTER
250 HAMILTON
AVENUE
PALO
ALTO
4 PASSENGER $ 1,214.00 $ 1,262.56 $ 1,313.06 $ 1,365.58 $ 1,420.21
$ 1,338.00 $ 1,391.52 $ 1,447.18 $ 1,505.07 $ 1,565.27
CITY OF PA FIRE
STATION 3
BILLING RATES (2024):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $ 293 $ 506 $ 596 $ 250 $ 422 $ 497 $ 328 $ 556 $ 655
BILLING RATES (2025):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $327.30 $556.41 $654.60 $273.69 $465.28 $547.38 $359.28 $610.77 $718.56
Revised 7/12/17 Page 3 of 3
KONE Internal
BILLING RATES (2026):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $338.75 $575.88 $677.51 $283.27 $481.56 $566.54 $371.85 $632.15 $743.71
BILLING RATES (2027):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $350.61 $596.04 $701.22 $293.19 $498.42 $586.37 $384.87 $654.27 $769.73
BILLING RATES (2028):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $362.88 $616.90 $725.76 $303.45 $515.86 $606.89 $398.34 $677.17 $796.68
BILLING RATES (2029):
LOCATION 2024 LICENSED
MECHANIC
2024 MECHANIC
HELPER 2024 Adjuster
IUEC LOCAL
UNION NO CITY/CITIES AND SURROUNDING AREAS NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME SUNDAYS/
HOLIDAYS
NORMAL
HOURS OVERTIME
SUNDAYS/HOLIDAYS
8 San Francisco, CA $375.58 $638.49 $751.16 $314.07 $533.92 $628.14 $412.28 $700.88 $824.56
Contract will also include $60,000 allowance per year for repairs,upgrades, parts due to misuse, vandalism, acts of God
not covered under the maintenance agreement.
This Statement of Work is signed below by the parties’ duly authorized representatives.
CITY OF PALO ALTO KONE, Inc
Kone Five-Year Costs Summary
Site Name Street Equipment Cost Center 2024-2025
Monthly Price
CIVIC CENTER 250 Hamilton Avenue 4 Passenger Elevators 50030004 $1,214.00
BRYANT STREET GARAGE 445 Bryant Street 2 Passenger Elevators 50236001 $670.00
HIGH STREET GARAGE 528 High Street 1 Passenger Elevator 50236001 $165.00
WEBSTER STREET GARAGE 520 Webster Street 2 Passenger Elevators 50236001 $670.00
RINCONADA LIBRARY 1213 Newell Road 1 Dumb Waiter 50030004 $26.00
CUBBERLEY WING I 4000 Middlefield Road 1 Passenger Elevator 50030006 $165.00
MITCHELL PARK LIBRARY 3700 Middlefield Road 2 Passenger Elevators 50030008 $712.00
ART CENTER 1313 Newell Road 1 Chair Lift 50030008 $26.00
LOT Q GARAGE 430 High Street 1 Passenger Elevator 50236001 $304.00
SHERMAN AVENUE GARAGE 350 Sherman Avenue 2 Passenger Elevators 50237001 $1,338.00
FIRE STATION 3 799 Embarcadero Road 1 Passenger Elevator 50030004 $215.00
DOWNTOWN COMMUNITY CENTER 445 Bryant Street 1 Passenger Elevator 50030004 $229.00
Monthly Cost $5,734.00
Annual Costs $68,808.00
Annual Additional Service Costs $60,000.00
Total Annual Costs $128,808.00
Total Five-Year Contract Costs $672,686.28
2025-2026
Monthly Price
2026-2027
Monthly Price
2027-2028
Monthly Price
2028-2029
Monthly Price
$1,262.56 $1,313.06 $1,365.58 $1,420.21
$696.80 $724.67 $753.66 $783.81
$171.60 $178.46 $185.60 $193.03
$696.80 $724.67 $753.66 $783.81
$27.04 $28.12 $29.25 $30.42
$171.60 $178.46 $185.60 $193.03
$740.48 $770.10 $800.90 $832.94
$27.04 $28.12 $29.25 $30.42
$316.16 $328.81 $341.96 $355.64
$1,391.52 $1,447.18 $1,505.07 $1,565.27
$223.60 $232.54 $241.85 $251.52
$238.16 $247.69 $257.59 $267.90
$5,963.36 $6,201.89 $6,449.97 $6,707.97
$71,560.32 $74,422.73 $77,399.64 $80,495.63
$60,000.00 $60,000.00 $60,000.00 $60,000.00
$131,560.32 $134,422.73 $137,399.64 $140,495.63
*** PURCHASE ORDER AGREEMENT ***
This City of Palo Alto (City) Purchase Order agreement (PO) with Kone
made pursuant and subject to Omnia Master Agreement #:
2019001564 for the procurement of Elevator, Escalator, Chairlift and
Platform Lift Maintenance & Repair and Related Services
University of California, CA
Renewal Term September 1, 2024 through August 31, 2029
Notwithstanding the Master Contract, this PO is governed by California
law without regard to conflict of law principles. The venue for any
dispute under this PO is Santa Clara County, California.
This PO hereby attaches and incorporates the following contract
documents into this PO by reference as though fully set forth herein,
and should any conflict arise, shall be interpreted in the following
priority:
1. Omnia Master Agreement #: 2019001564 for the procurement of
Elevator, Escalator, Chairlift and Platform Lift Maintenance & Repair
and Related Services
2. Amendment #1 To agreement Adding the following section after
the first paragraph of Section 4. Pricing, Invoicing Method, and
Settlement and Terms.
3. Amendment #2 Exhibit B # UC Pricing Schedule is hereby
Vendor Address
KONE INC
15021 WICKS BLVD
SAN LEANDRO CA 94577
Tel: 510-351-5141 Fax: 510-351-5341
Bill To:
Police Department
City of Palo Alto
275 Forest Avenue
Palo Alto CA 94301
Ship To:
Facilities Management Division
City of Palo Alto
3201 East Bayshore Road
Palo Alto CA 94303
Item Material/Description Quantity UM Net Price Net Amount
______________________________________
Chief Procurement Officer
THIS P.O. IS SUBJECT TO THE TERMS AND CONDITIONS STATED BELOW AND ON THE LAST PAGE
SPECIFICATIONS - Any specification and /or drawings referred to and/or attached hereto are expressly made a part of this Purchase Order.
DELIVERY - Please notify the City promptly if delivery cannot be made on or before the date specified. If partial shipment is authorized, so indicate on
all documents. Complete packing lists must accompany each shipment.
INVOICE - A separate invoice is required for each order. Send to address indicated above.
City of Palo Alto
Purchasing and Contract Administration
P.O.Box 10250
Palo Alto CA 94303
Tel:(650)329-2271 Fax:(650)329-2468
Council Approve Order
P.O. NUMBER MUST APPEAR ON ALL INVOICES, PACKAGES, SHIPPING
PAPERS AND CORRESPONDENCE PERTAINING TO THIS ORDER
PO Number C25190365
Date 01/12/2025
Vendor No.104410
Payment Terms Payment Due 30 days
FOB Point F.O.B. Palo Alto
Ship via Vendor to provide services
Term 02/10/2025 - 08/31/2029
Buyer/Phone Renee Howard / 650-496-5900
Email renee.howard@cityofpaloalto.org
DELIVERIES ACCEPTED ONLY BETWEEN 7:00 AM & 3:00 PM UNLESS OTHER
ARRANGEMENTS ARE INDICATED HEREIN
Page 1 of 3
amended with the addition of the attached 2025-29 UC-Kone
National Contract Price File (see enclosed Excel Spreadsheet)
4. ATTACHMENT (A)TO PURCHASING AGREEMENT # 2019.001564
STATEMENT OF WORK #1 (SOW) with Terms and Conditions
0010 Elevator Basic Svcs YR1 68,808 USD 1.00 68,808.00
Elevator Maintenance and Repair Services.
NTE for 5 yrs $672,686; term 09/01/2024 - 08/31/2029
Facilities Division of PWD PS. Manager: Dennis Huebner 650-496-6970
YR1 $128,808 (Basic $68,808, Add'l $60,000) FY 25/26 2.10.25 to
2.9.26
YR2 $131,560 (Basic $71,560, Add'l $60,000) FY 26/27 2.10.26 to
2.9.27
YR3 $134,423 (Basic $74,422, Add'l $60,000) FY 27/28 2.10.27 to
2.9.28
YR4 $137,400 (Basic $77,399, Add'l $60,000) FY 28/29 2.10.28 to
2.9.29
YR5 $140,496 (Basic $80,495, Add'l $60,000) FY 29 2.10.29 to
8.31.29
Vendor Address
KONE INC
15021 WICKS BLVD
SAN LEANDRO CA 94577
Tel: 510-351-5141 Fax: 510-351-5341
Bill To:
Facilities Management Division
City of Palo Alto
3201 East Bayshore Road
Palo Alto CA 94303
Ship To:
Facilities Management Division
City of Palo Alto
3201 East Bayshore Road
Palo Alto CA 94303
Item Material/Description Quantity UM Net Price Net Amount
______________________________________
Chief Procurement Officer
THIS P.O. IS SUBJECT TO THE TERMS AND CONDITIONS STATED BELOW AND ON THE LAST PAGE
SPECIFICATIONS - Any specification and /or drawings referred to and/or attached hereto are expressly made a part of this Purchase Order.
DELIVERY - Please notify the City promptly if delivery cannot be made on or before the date specified. If partial shipment is authorized, so indicate on
all documents. Complete packing lists must accompany each shipment.
INVOICE - A separate invoice is required for each order. Send to address indicated above.
City of Palo Alto
Purchasing and Contract Administration
P.O.Box 10250
Palo Alto CA 94303
Tel:(650)329-2271 Fax:(650)329-2468
Council Approve Order
P.O. NUMBER MUST APPEAR ON ALL INVOICES, PACKAGES, SHIPPING
PAPERS AND CORRESPONDENCE PERTAINING TO THIS ORDER
PO Number C25190365
Date 01/12/2025
Vendor No.104410
Payment Terms Payment Due 30 days
FOB Point F.O.B. Palo Alto
Ship via Vendor to provide services
Term 02/10/2025 - 08/31/2029
Buyer/Phone Renee Howard / 650-496-5900
Email renee.howard@cityofpaloalto.org
DELIVERIES ACCEPTED ONLY BETWEEN 7:00 AM & 3:00 PM UNLESS OTHER
ARRANGEMENTS ARE INDICATED HEREIN
Page 2 of 3
0020 Elevator Add'l Svc YR1 60,000 USD 1.00 60,000.00
-------------------------
Sub-Total 128,808.00
**** PRICE HAS BEEN QUOTED ****
Vendor Address
KONE INC
15021 WICKS BLVD
SAN LEANDRO CA 94577
Tel: 510-351-5141 Fax: 510-351-5341
Bill To:
Facilities Management Division
City of Palo Alto
3201 East Bayshore Road
Palo Alto CA 94303
Ship To:
Facilities Management Division
City of Palo Alto
3201 East Bayshore Road
Palo Alto CA 94303
Item Material/Description Quantity UM Net Price Net Amount
______________________________________
Chief Procurement Officer
Total 128,808.00
THIS P.O. IS SUBJECT TO THE TERMS AND CONDITIONS STATED BELOW AND ON THE LAST PAGE
SPECIFICATIONS - Any specification and /or drawings referred to and/or attached hereto are expressly made a part of this Purchase Order.
DELIVERY - Please notify the City promptly if delivery cannot be made on or before the date specified. If partial shipment is authorized, so indicate on
all documents. Complete packing lists must accompany each shipment.
INVOICE - A separate invoice is required for each order. Send to address indicated above.
City of Palo Alto
Purchasing and Contract Administration
P.O.Box 10250
Palo Alto CA 94303
Tel:(650)329-2271 Fax:(650)329-2468
Council Approve Order
P.O. NUMBER MUST APPEAR ON ALL INVOICES, PACKAGES, SHIPPING
PAPERS AND CORRESPONDENCE PERTAINING TO THIS ORDER
PO Number C25190365
Date 01/12/2025
Vendor No.104410
Payment Terms Payment Due 30 days
FOB Point F.O.B. Palo Alto
Ship via Vendor to provide services
Term 02/10/2025 - 08/31/2029
Buyer/Phone Renee Howard / 650-496-5900
Email renee.howard@cityofpaloalto.org
DELIVERIES ACCEPTED ONLY BETWEEN 7:00 AM & 3:00 PM UNLESS OTHER
ARRANGEMENTS ARE INDICATED HEREIN
Page 3 of 3