HomeMy WebLinkAboutStaff Report 2412-3878CITY OF PALO ALTO
CITY COUNCIL
Special Meeting
Monday, February 10, 2025
Council Chambers & Hybrid
5:30 PM
Agenda Item
3.Housing and Homelessness in Palo Alto: Review of current efforts including the 2024 Gap
Analysis Report, Update on Enforcement Work, Overview of Engagement Framework to
Develop an Implementation Plan, and Discussion of Other Potential Next Steps Staff
Presentation
City Council
Staff Report
From: City Manager
Report Type: STUDY SESSION
Lead Department: City Manager
Meeting Date: February 10, 2025
Report #:2412-3878
TITLE
Housing and Homelessness in Palo Alto: Review of current efforts including the 2024 Gap
Analysis Report, Update on Enforcement Work, Overview of Engagement Framework to
Develop an Implementation Plan, and Discussion of Other Potential Next Steps
RECOMMENDATION
Staff recommends that Council:
1. Receive an update on actions taken regarding unhoused services coordination in Palo
Alto including discussion and feedback on the Council-directed 2024 Palo Alto Gap
Analysis Report (Dec. 9, 2024 Information Report1).
2. Receive an overview of local enforcement efforts and changes in state and federal law.
3. Receive an overview of the suggested community engagement next steps related to the
development of an Implementation Plan Addressing Homelessness in Palo Alto,
potentially including:
3.1. Consideration of a referral to the Human Relations Commission (HRC) to
discuss and review the Gap Analysis Report with the intention for the HRC to
recommend areas of priority to the Council; and
3.2. Engagement and outreach to develop an Implementation Plan to Address
Homelessness in Palo Alto for Council consideration and approval.
4. Discuss items 1-3 above and have an initial discussion of 3 broad topics: housing
production and homelessness prevention programs, homelessness support services, and
enforcement efforts related to health and safety. Refer follow-up discussions to the
Policy and Services Committee (if desired) and advance the engagement efforts
described above.
1 Council Information Report, December 9, 2024
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=6549&meetingTemplateType=2&comp
iledMeetingDocumentId=12534
EXECUTIVE SUMMARY
At the direction of Council in setting 2024 Priority Objectives, staff prepared a baseline
conditions analysis of services related to housing and unhoused services in Palo Alto. Staff also
prepared a report on the current unhoused population in Palo Alto. These reports were shared
with the Council on Dec. 9, 2024 as an Information Report. As a next step beyond this baseline
information, staff is requesting Council discussion of the report and current unhoused services
coordination. Specifically, Council initial feedback is requested on 1) housing production and
homelessness prevention programs, 2) homelessness support services, and 3) enforcement
efforts related to health and safety.
More specific questions to explore are the adequacy of homelessness prevention programs to
reduce the number of people entering homelessness; the adequacy of housing production to
increase the number of people exiting homelessness; what support and capacity the City can
commit to unhoused support services; and what enforcement strategies would foster
community health and safety. Staff will pursue a facilitated community engagement effort as a
next step of information gathering to help inform the next Council discussion and subsequent
next steps on this important topic. This information can be used in the creation of an
implementation plan addressing homelessness in Palo Alto if such a strategy is desired as a next
step to ensure balance among competing needs.
BACKGROUND
The City of Palo Alto has prioritized housing stability and services for the unhoused in alignment
with regional efforts outlined in the Santa Clara County Community Plan to End Homelessness
2020–20252. In April 2021, City staff presented a report to the Council highlighting strategies for
addressing homelessness, which served as a foundation for reviewing the County Plan and later
pursuing a Homekey grant.3 On Aug. 9, 2021, the Council unanimously endorsed the Plan’s
goals, including reducing the annual inflow of homelessness, increasing supportive housing,
expanding prevention services, doubling shelter capacity, and addressing racial inequities
among the unhoused population. The three pillars of the County Plan are to 1) Address the root
causes of homelessness; 2) Improve the quality of life for unsheltered individuals and create
healthy neighborhoods for all; and 3) Expand homelessness prevention and housing programs.
Since endorsing the County Plan, the City has taken significant steps to advance the Plan’s
housing and homelessness strategies.
2 Santa Clara County Community Plan to End Homelessness 2020-2025:
https://housingtoolkit.sccgov.org/sites/g/files/exjcpb501/files/CommunityPlan_2020.pdf
3 Council Staff Report, April 5, 2021 https://www.cityofpaloalto.org/files/assets/public/v/1/agendas-minutes-
reports/reports/city-manager-reports-cmrs/year-archive/2021/id-12133.pdf; Council Action Minutes, August 9,
2021
https://cityofpaloalto.primegov.com/Public/CompiledDocument?meetingTemplateId=3354&compileOutputType=
1
Key City initiatives include:
•Expanding renter protections,
•Piloting and later formalizing safe parking programs,
•Securing State Homekey funds, and
•Contributing to affordable housing projects (such as Wilton Court Apartments).
In Dec. 2023,4 the Council identified a need to better understand the unhoused population in
Palo Alto, subsequently elevated as a Council Priority Objective which included exploring safe
parking expansion, “Initiate research to understand Palo Alto unhoused population and explore
feasibility of expanding safe parking options on Geng Road.” During the 2024 Council Retreat
and subsequent budget process, Councilmembers indicated an interest in a direction and plan
for addressing housing and services for the unhoused. This became a Council Priority Objective
to “Conduct a gap analysis of housing and services for the unhoused in Palo Alto, considering
Council direction, City activities and work, and County activities and work.” The resulting gap
analysis and related research were presented to Council as an Information Item on December 9,
20245 and are summarized in the Analysis section for Council consideration. An updated version
of the Gap Analysis, revised to correct clerical errors in the final row of Table 2.3 (page 21) is
included with this report as Attachment A.
ANALYSIS
Section 1: Status Update on Unhoused Services Coordination in Palo Alto
Baseline Conditions
The Dec. 9th information item provided much needed data on baseline conditions in Palo Alto,
both in terms of the unhoused population and services for that population. Additionally, it
clarified key terminology and roles to ensure an understanding of definitions and constraints.
For example, people often suggest prioritizing Palo Altans for services or housing.6 However,
most permanent supportive housing programs and services addressing homelessness leverage
at least some federal funds from the U.S. Department of Housing and Urban Development
(HUD). Federal funds require “coordinated entry” and a “Continuum of Care”, which in turn,
require things such as no-wrong-door services and prioritization based on vulnerability.7 No-
wrong-door means that individuals experiencing homelessness and in need of housing
resources should be able to access those through a system that is low-barrier and provides
4 Council Meeting, December 4, 2023 https://www.youtube.com/watch?v=A-2CuhXvs84
5 Council Staff Report, December 9, 2024
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=6666&meetingTemplateType=2&comp
iledMeetingDocumentId=12534
6 Council Staff Report, January 13, 2025,
https://cityofpaloalto.primegov.com/meetings/ItemWithTemplateType?id=6678&meetingTemplateType=2&comp
iledMeetingDocumentId=12763
7 This report describes procedures in place as of the writing of this report. It does not incorporate changes that
may be made by the new federal administration.
multiple points of entry. This limits the feasibility of geographic preferences for permanent
housing programs, though individual client preferences are taken into account whenever
possible.
Santa Clara County’s coordinated entry system provides a multitude of access points for
individuals and families to seek services. The coordinated entry system determines eligibility for
programs through an assessment of an individual or household’s vulnerability, based on factors
such as disability, experience of gender-based violence, mental health challenges, and other
vulnerabilities. Permanent supportive housing and rapid rehousing programs funded using HUD
Continuum of Care funding must accept eligible individuals and households from the
coordinated entry system regardless of their geographic affiliation within Santa Clara County.
However, matchmakers within the Continuum of Care work with eligible households to review
available housing options and take their geographic preferences into account whenever
possible in determining among possible housing placements.
The shelter referral system operates somewhat differently from coordinated entry for
permanent housing programs. Shelter referrals, including for the Palo Alto Homekey site, would
go through the County’s centralized Here4You call center, then would be referred to sites based
on city/area affiliation (e.g., Palo Alto) and household type (e.g., single adult, family with minor
children). When working with callers, the Here4You team first attempts to address a caller’s
housing crisis using housing problem solving techniques and services prior to shelter placement.
If housing problem solving does not resolve the housing crisis, the caller will be placed on the
shelter queue. For the Palo Alto Homekey site, priority would be given to those connected to
Palo Alto, followed by other North County cities. Here4You outreach staff will be available to
support street outreach to unhoused Palo Alto residents to get them onto the waitlist even
prior to the opening of the site.
Another example relates to definitions. For example, HUD defines unsheltered homelessness as
someone whose primary nighttime location is a public or private place not designated for, or
ordinarily used as, a regular sleeping accommodation for people (e.g., a car, public park, bus
station, campground). HUD does not consider someone to be homeless if they are “couch
surfing”, sleeping in crowded situations, or temporarily staying with others due to a loss of
housing/hardship—all considered common forms of housing instability among transitional-aged
youth ages 18-24.8
Looking at Palo Alto baseline conditions, it is important to also understand the regional and
national context. In a recent federal report, data indicates that nationally, homelessness on a
single night in 2024 was 771,480 people. This is the highest number ever recorded and an 18%
increase over the prior year.9 In contrast to the high national increase, California had a more
modest increase of about three percent (3% or 187,084 people), which is also the highest
8 The U.S. Department of Housing and Urban Development (HUD), The 2024 Annual Homelessness Assessment
Report to Congress, https://www.huduser.gov/portal/sites/default/files/pdf/2024-AHAR-Part-1.pdf
9 Ibid.
historical number recorded for the state. The most recent Santa Clara County count in January
2023 was a one percent (1%) increase (9,903 people) over the prior year countywide, yet a 25%
decrease (206 people) for Palo Alto.10 The next count in Palo Alto occurred January 23, 2025.
Within this national context, while the City has made significant strides in addressing
homelessness and housing instability, it remains a complex challenge locally.
The December “Understanding the Unhoused” report highlights key data about individuals
experiencing homelessness in Palo Alto. For instance, a higher percentage of people
experiencing homelessness in Palo Alto (91%) are unsheltered compared to the countywide
average (75%), with a significant portion (88%) living in vehicles. This report complements the
Gap Analysis by providing detailed demographic, housing, and service utilization data, serving
as a foundation for identifying opportunities and service gaps.
Key Facts from Gap Analysis Report
The Gap Analysis identifies a mismatch between demand and availability of certain programs
and interventions. For example, in 2023 during a single-day count of unhoused vehicle dwellers
in Palo Alto, there were 181 individuals in 102 vehicles, including 69 RVs. However, there are
only 40 safe parking spots in Palo Alto. Of those, 18 are restricted to passenger vehicles and
overnight parking, with only 22 spaces for RVs and 24-hour parking.11 While there is frequently
excess capacity at the overnight, passenger vehicle, congregational sites, there has been a
waiting list for 24-hour RV parking. Another example is related to people who could benefit
from affordable housing and the amount of affordable housing available. In terms of affordable
housing with supports in place explicitly for people experiencing homelessness:
Table 1: Palo Alto Unhoused Assessed to Need Rapid Rehousing or Permanent Supportive
Housing vs. Forthcoming Units12
Service Needs Rapid Rehousing Permanent Supportive Housing
Forthcoming (entitled) Units 32 0
Palo Alto Unhoused Residents
Assessed to Need Various Services
115 120
10 HUD Exchange, CoC Homeless Populations and Subpopulations Reports,
https://www.hudexchange.info/programs/coc/coc-homeless-populations-and-subpopulations-
reports/?filter_Year=2024&filter_Scope=CoC&filter_State=CA&filter_CoC=CA-500&program=CoC&group=PopSub.
Santa Clara County 2023 PIT Report,
https://public.tableau.com/views/PIT2023v2/Exec?:showVizHome=no&embed=true&.
11 In 2023, this number was 16 passenger vehicle spots and 12 RV spots.
12 See Attachment A “Housing and Unhoused Services Gap Analysis in Palo Alto”, updated January 8, 2025, page
18.
There are also current Palo Altans who are cost-burdened—or spend more than 30% of their
income on housing costs—many of whom would be eligible for an affordable unit if one were
available:
Table 2: Currently Entitled and Proposed Housing Units (not inclusive of Rapid Rehousing and
Permanent Supportive Housing Units) Compared to Cost Burdened Renters13
Income Level
Extremely
Low Income
Very Low
Income Low Income
Median
Income
Above Median
Income
Entitled Units 46 96 49 60 331
Proposed
Units (not yet
entitled)
3 22 408 51 1,973
Cost-
Burdened
Renters14
1,460 865 915 550 635
Structure of Gap Analysis Report
The Gap Analysis report, which aligns with the Santa Clara County Community Plan to End
Homelessness, organizes its findings into three core categories:
•Addressing the root causes of homelessness through system and policy changes:
Current renter protections and anti-displacement provisions exist but lack proactive
enforcement mechanisms. While there are ongoing efforts to increase affordable
housing, additional strategies and internal organizational alignment could enhance the
City’s capacity to meet local needs.
•Improving the quality of life for unsheltered individuals and creating healthy
neighborhoods for all: Despite available services, barriers such as shelter capacity, safety
concerns, and transportation limitations prevent some individuals from accessing
resources.
•Expanding homelessness prevention and housing programs to meet demand: While the
City has over 2,300 affordable housing units, most are occupied and there are long (in
some cases, closed) waitlists, and the pipeline for new units remains insufficient. For
example, there are no permanent supportive housing units in development, despite
significant demand.
13 See Attachment A “Housing and Unhoused Services Gap Analysis in Palo Alto”, updated January 8, 2025, page
21.
14 This row’s data was updated from the December 2024 “Housing and Unhoused Services Gap Analysis in Palo
Alto”. It now includes updated data on cost burdened renters, as well as corrects the cost-burdened renter data
under “Above Median Income” which previously had shown the total number of cost-burdened renters instead of
the subset which are “Above Median Income”.
Gaps and Opportunities
Several gaps and opportunities for improvement were identified in the two reports, and in
subsequent discussions among staff and community stakeholders15:
•Affordable Housing Pipeline: While the pipeline for affordable housing is encouraging, it
remains insufficient relative to demand. For example, in Palo Alto there are no
permanent supportive housing units in development to address the needs of over 120
individuals currently waiting.
•Homelessness Prevention: There is a countywide homelessness prevention program,
however the need for additional funding and outreach limits the City’s ability to reduce
any inflow of individuals into homelessness.
•Internal Coordination and Resource Allocation: The City’s current structure for
addressing homelessness spans multiple departments, with no unified plan. This makes
it challenging to coordinate efforts effectively, allocate resources efficiently, and act on
Council direction to prioritize focus areas.
•Enforcement and Public Concerns: Community members have expressed confusion
about where to report issues related to encampments or RV dwellers and how the City
will respond once issues are reported. A clear plan coupled with public education on
how various concerns can be reported and addressed could help bridge this gap.
•Case Management: Limited resources for case management present a critical barrier to
supporting unhoused individuals effectively. High caseloads and ongoing demand for
permanent supportive housing strain the system and limit the capacity to deliver
meaningful assistance.
Addressing these gaps and opportunities with a clear policy direction will enable Palo Alto to
better meet the needs of unhoused residents while improving outcomes for the broader
community. This is further discussed in the Next Steps subsection of this staff report.
Section 2: Enforcement: Law Changes and Current Efforts
In addition to the above, enforcement of conduct laws, especially regarding health and safety
matters, is one part of the City’s response to address the health and safety impacts related to
homelessness while mitigating impacts on the wider community. The City recognizes the
complexity of enforcing laws while ensuring compassionate outreach to individuals
experiencing homelessness. Palo Alto employs a nuanced approach that balances public health,
safety, and cleanliness with respect for the dignity and rights of unhoused individuals.
15 The RV Dwellers Group, consisting of service providers, City staff, a representative of Stanford University,
members of the faith-based community, a Councilmember, and a Human Relations Commission member, met in
December and discussed the two reports.
A. New Developments in 2024
In 2024, there were two legal developments regarding the enforcement of criminal laws
regulating conduct sometimes engaged in by unhoused persons, particularly camping on public
property.
Grants Pass v. Johnson. First, in Jun. 2024 the U.S. Supreme Court issued a decision in the case
of City of Grants Pass v. Johnson.16 In Grants Pass the Court held that the enforcement of laws
prohibiting camping17 on public property does not constitute “cruel and unusual punishment”
prohibited by the Eighth Amendment. The Grants Pass decision reversed the prior rule in the
Ninth Circuit, established in 2018 in the case of Martin v. City of Boise.18 In Martin the Ninth
Circuit had held that cities may not constitutionally enforce “no camping" laws when a city’s
homeless population exceeds available shelter beds. The Circuit reasoned that homelessness is
an involuntary status if alternative shelter is not available, and that criminal punishment under
those circumstances is “cruel and unusual” in violation of the Eight Amendment of the U.S.
Constitution.
Because most cities and counties were unable to show adequate shelter beds for everyone
unhoused in the jurisdiction, under Martin, most were effectively barred from issuing criminal
citations for camping in public places. Between 2018 when Martin was decided and June 2024
when it was overruled by Grants Pass, federal courts throughout the Ninth Circuit enjoined
cities and counties from enforcing many local criminal laws, particularly relating to clearing
large encampments. The Grants Pass decision removed this constraint, allowing cities to pursue
enforcement of their laws against public camping regardless of shelter availability without risk
of a legal challenge under the Eighth Amendment. An easy infographic on the Grants Pass
decision can be found here: https://bcsh.ca.gov/calich/documents/grants_pass_fact_sheet.pdf.
Governor’s Executive Order. One month after the Grants Pass decision was announced,
Governor Newsom issued an Executive Order19 instructing state agencies under the Governor’s
authority to begin taking action to remove encampments on state property, prioritizing those
that present an imminent threat to life, health, safety or infrastructure. The Executive Order
describes procedures for advance notice to persons living in encampments, the importance of
offering shelter and services, and processes for retaining removed belongings. The Order was
mandatory for agencies under the Governor’s control (this does not include Palo Alto). The
Order also included non-mandatory language encouraging local government entities, including
16 https://www.supremecourt.gov/opinions/23pdf/23-175_19m2.pdf
17 Camping is not defined in federal law. Each local jurisdiction that regulates camping defines the conduct that is
prohibited. To take one example, the local law at issue in the Grants Pass case defined camping as setting up or
remaining in or at a campsite, which is any place where bedding, sleeping bags, or other material used for bedding
purposes or any stove or fire is placed for the purpose of maintaining a temporary place to live.
18 https://cdn.ca9.uscourts.gov/datastore/opinions/2018/09/04/15-35845.pdf.
19 https://www.gov.ca.gov/wp-content/uploads/2024/07/2024-Encampments-EO-7-24.pdf
cities like Palo Alto, to adopt similar policies and use their resources to remove encampments
under their jurisdiction that present an imminent threat to life, safety, or infrastructure.
Challenges that Remain after Grants Pass and the Governor’s Executive Order. The Grants Pass
decision acknowledges that the root causes of homelessness in the U.S. are multi-faceted and
complex, and that local officials need to use a variety of tools in pursuit of solutions. While
Grants Pass removed a significant constraint on cities taking enforcement action when no-
camping and other laws are broken by unhoused persons, the decision does not address or
resolve many other challenges that impede fundamental change. As discussed in other parts of
this report, these challenges include lack of affordable housing, limited availability of supportive
services, and insufficient shelter beds or shelter options that are incongruous to individuals’
needs.
In addition, enforcement activities are constrained by significant resource limitations
throughout the criminal justice system (including local police, county jail facilities, prosecutors,
public defenders, superior court judges, and probation officers).
Finally, the Grants Pass decision does not mean that state and local criminal laws cannot be
further challenged under a variety of statutory and constitutional provisions.
B. The Criminal Justice System and the Unhoused: Where We Are Now
State and local laws prohibit a variety of conduct that can have negative impacts on the health
and safety of others, impair property rights, or compromise public order. People often
mistakenly associate unlawful behaviors they observe with homelessness, even though the
behavior itself—not the person's housing status—is the crime or nuisance. This distinction
highlights the importance of addressing two related but separate issues: homelessness (e.g.,
prevention, services, housing) and crime or nuisance. With limited exceptions (e.g., special laws
that only apply to minors), state and local criminal laws apply to conduct, regardless of the
subject’s personal characteristics or housing status. This section discusses various state and
local laws that apply to everyone who engages in the prohibited conduct, regardless of whether
they are housed or unhoused.
The Palo Alto Police Department staffs a Special Problems Detail (SPD) made up of officers
assigned to work on a variety of issues, including but not limited to quality of life issues,
collaborating with community partners, the City’s outreach team, and City departments, traffic
enforcement, and any other critical issues affecting our community such as crime trends or
major crimes. The SPD and other officers engage in enforcement action on a regular basis. In
addition, City Code Enforcement and Public Works personnel issue administrative citations,
manage clean-ups, and abate nuisances.
Relevant state and local laws include, for example:
•Closing parks and community centers between 10:30 pm and sunrise
•Prohibiting outdoor fires
•Barring open alcohol containers in public places
•Prohibiting urination or defecation in a public place
•Prohibiting public nuisances
•Prohibiting vehicles from being abandoned or stored on City streets (defined as failing to
move at least ½ mile within a 72-hour period)
While the following behaviors may sometimes generate concern, they do not, by themselves,
violate federal, state or local law:
•Sleeping on the sidewalk, provided public access is not blocked
•Sleeping in a vehicle
•Sleeping outside or in a tent in a park between sunrise and 10:30pm
•Carrying around large amounts of personal property in bags or carts
•Hanging around on sidewalks or public benches
•Being present in a public parking garage that is otherwise open to the public
•Asking others for money
•Being without a home or shelter
How enforcement works. The SPD and other police officers respond to complaints and
proactively patrol sensitive areas. Officers are trained in communicating with persons with
mental health and other disabilities and utilize assistance from non-enforcement community
partners to gain compliance with the law when appropriate and possible. Officers engage
individuals displaying behavior that violates state or local law, with a goal of gaining compliance
with legal requirements. Officers make contact, educate individuals on what the law requires,
seek voluntary compliance, and offer resources. Where needed and appropriate, officers will
take applicable enforcement action with a citation or other necessary action.
To issue a criminal citation for a misdemeanor offense, officers must either: (a) directly observe
violations of state or local law, or (b) identify a complaining victim or eyewitness to the conduct
who is willing to testify on the record.
Where serious or violent conduct is involved, officers will make a custodial arrest, transporting
the individual to the County Jail in San Jose. At the jail, County Sheriff personnel make decisions
regarding processing and detention, in conjunction with the District Attorney and Superior
Court. Commonly, individuals delivered to the jail are processed and released within several
hours or a few days, pending further action by the District Attorney and Superior Court. Once
released, the individuals are free to return to their community if desired.
For non-violent misdemeanors, which are the great majority of matters in Palo Alto, officers
issue the subject a criminal citation and do not transport to the jail. The citation requires the
subject to appear in court at a specified time, subject to a further decision by the District
Attorney’s Office regarding charging and calendaring the matter in court. For non-critical
offenses, the District Attorney’s Office typically places the matter on the Superior Court
calendar when a pattern of repeated citations demonstrates a continuing problem. When a
pattern of citations results in a court appearance, the most common outcome is a period of
community service. Where applicable, the court may also order substance abuse or behavioral
treatment (if applicable), or fines. Custodial detention is rare. It is common for cited individuals
to remain in or return to the locations and communities that they consider their home.
Returning to the Community. Some residents and business owners have expressed frustration
at the visible signs of homelessness around the city, such as individuals spending long periods of
time in parks, libraries, public garages, and sidewalks, and individuals displaying worrisome
behaviors. While some concerning conduct violates state or local law and can be cited,
enforcement does not often fully resolve the issue.
For all these reasons and those shared in the Gap Analysis, enforcement should not be thought
of as a comprehensive solution to homelessness or a way to resolve all community impacts
from large numbers of individuals living without adequate housing. At best, enforcement
functions as a tool to mitigate health and safety concerns and reduce behaviors that have a
negative impact on others. However, enforcement may not be the most effective or cost-
efficient tool to mitigate such impacts, even where it is a legally available option. Enforcement
is most effective when used in conjunction with other strategies, such as access to appropriate
shelter, housing, and services.
Vehicles and Parking. The state legislature has exerted preemptive authority over vehicle
movement and parking regulations. Local jurisdictions may regulate parking to the extent
authorized by the state. Enforcement of parking restrictions or other conduct related to
vehicles raises a number of special issues, including, for example, a requirement to provide
adequate notice through comprehensive posting or individualized notice, and in some
circumstances constitutional limits on towing. The Police Department conducts periodic
monitoring for parking compliance and responds to complaints, scaled to available resources.
One common complaint involves cars, trailers or RVs that are parked without moving for an
extended period of time. State law allows cities to adopt a local ordinance authorizing removal
of a vehicle that has been parked in the same place for more than 72 hours. Palo Alto has
adopted such an ordinance. Prior to removing a vehicle, the ordinance requires City staff to
affix a notice to the vehicle advising that the vehicle will be removed for violation of the
ordinance after 72 hours unless it is moved at least five tenths of a mile. If the vehicle is moved,
there is nothing in the law that prevents the owner from re-parking in the same location.
The public has also reported concerns about use of generators, storage of belongings outside of
the vehicle, and dumping of waste. Local law has requirements related to all of these issues,
and City staff from multiple departments respond, as resources allow, and work with vehicle
owners to achieve compliance. For example, for cleanup efforts when personal belongings or
encampments accumulate in public spaces, the City provides advance notice and ensures
individuals have opportunities to gather and relocate their belongings before clearing the area.
With respect to parking and vehicles, staff has identified several areas where additional local
ordinances would enhance staff’s ability to address conduct having a negative impact on
others. These include, for example, prohibiting the ”renting” of public parking spaces and
regulating use of parking spaces for trailers or other non-vehicles. A detailed discussion of
parking and vehicles is beyond the scope of this item. Staff recommends referring further work
on this topic to the Policy and Services Committee.
Property. Special rules apply to the handling of property. In general, seizure of property without
consent requires a judicial warrant. While there is an exception for abandoned property, courts
stringently review the facts and circumstances to determine whether property is truly
abandoned as opposed to merely unattended. Accordingly, City staff post notice before taking
control of property that is not trash and not clearly abandoned. Further, with the exception of
material that is clearly trash, seized property must be retained for a period of time to allow the
owner to retrieve it. At this time, Palo Alto does not have a facility or staffing to handle storage
of seized property (with the limited exception of small valuable property held by the Police
Department under appropriate circumstances). Cities that store seized property invest
considerable resources in procuring a storage location and needed equipment, in addition to
personnel, procedures, and training required to constitutionally handle this type of activity.
C. What the Public Can Do to Support Effective Enforcement
The Police Department encourages the public to promptly report suspicious behavior or
criminal activity to our 24-hour dispatch center at (650) 329-2413, or 9-1-1 if it is an emergency.
To request cleanup of garbage or other materials left in the public right-of-way (streets and
sidewalks), a park, or a City parking garage, the Palo Alto 311 application can be used.20 A
request can also be made by calling the Public Works Department at 650-496-6974.
20 https://www.cityofpaloalto.org/Residents/Services/Report-an-Issue
Section 3: Engagement
Next Steps Description
The reports collectively emphasize the importance of developing a cohesive and targeted
strategy to address homelessness in Palo Alto. By offering a comprehensive overview of
baseline conditions, enforcement practices, and areas for improvement, they provide a
foundation for advancing Council discussions and engaging stakeholders to craft a tailored plan
for the City.
An implementation plan is essential to determine whether strategies should prioritize
incentives and supportive measures ("carrots"), enforcement and regulatory approaches
("sticks"), or a balanced combination of both. Without this clarity, efforts may lack focus, and
resources may not be deployed in a manner that reflects Council priorities and community
expectations. In order to develop a policy direction it will be important to take the pulse of the
community through meaningful, inclusive engagement. While the Council often receives
communications from residents and business owners who are frustrated, staff also receives
communications from residents reaching out to learn how to help people experiencing
homelessness or to ask for help to stay housed or find safe shelter. These communications are
less frequently items sent directly or “escalated” up to Council.
Staff proposes initiating engagement with key stakeholders, including Councilmembers, Palo
Alto Unified School District, businesses, the downtown community, faith-based organizations,
Stanford University, the medical community, community-based organizations/service providers,
and people with lived experience of homelessness. These groups are highly motivated to
address homelessness due to their roles in the community, the impacts they experience, and/or
their specific expertise. A neutral facilitator with relevant expertise should be engaged to help
ensure thoughtful and balanced discussions that build trust and result in an implementation
plan that reflects the values and priorities of the community.
Without this inclusive engagement, there may be reduced community input and a less
responsive implementation plan, which could erode trust, reduce buy-in from the community,
and potentially require a more costly redesign later as unforeseen challenges and community
concerns arise. Similarly, postponing engagement and a plan could lead to missed opportunities
and efficiencies. Acting now allows engagement to build on the relationships initiated during
the Gap Analysis research and to draw from recent data. However, postponement may require
re-establishing relationships and/or conducting new or additional research and data collection.
Staff also recommends that Council refer the Gap Analysis and related staff report to the HRC
for conversation and input on which themes and strategies should be prioritized. Given the
HRC’s charge to promote the just and fair treatment of all people, particularly vulnerable
populations, their perspective will be vital in ensuring that the Implementation Plan is inclusive
and equitable. The Commission’s work in addressing disparities related to housing,
employment, and access to community resources positions it as an essential partner in
identifying approaches that consider the full range of needs and potential barriers for
marginalized groups within Palo Alto.
Ultimately, staff will bring an implementation plan back to Council stemming from the Council
and HRC discussions and co-created by stakeholders during engagement.
Section 4: Discussion
Staff seeks Council initial feedback about 3 broad topics: housing production and homelessness
prevention programs, homelessness support services, and enforcement efforts related to
health and safety. Council input will help staff to refine and prioritize the focus areas for
further development. Specifically, staff seeks guidance on any themes or considerations Council
would like prioritized during the comprehensive engagement described above. As staff
prepares for this engagement, Council feedback can be on the broad topics listed above or on
these specific questions: 1) if the homelessness prevention programs are adequate enough to
reduce the number of people entering into homelessness, 2) the adequacy of housing
production to increase the number of people exiting homelessness; 3) what support and
capacity the City can commit to unhoused services, and 4) what enforcement strategies the City
would like to emphasize related to community health and safety. With this being such a
complex topic and a vast amount of information in this report, Council can also choose to bring
back further discussion to the full Council or Policy and Services Committee on any of the topics
within this report.
FISCAL/RESOURCE IMPACT
The recommended next steps require new funding. Based on preliminary research, a budget of
not-to-exceed $50,000 is proposed for targeted stakeholder engagement and developing an
implementation plan, anticipated to take three to six months. This would be drawn from the
existing operating budget. Staff would request informal bids from qualified firms and
individuals with relevant expertise (i.e., community engagement, facilitation, projects relating
to homelessness and/or housing stability).
Additional efforts in any of these areas are likely to require additional resources. In some cases
significant resources may be needed. Consideration of resource requirements and prioritization
must be a part of any implementation plan.
STAKEHOLDER ENGAGEMENT
Staff consulted with colleagues and professionals with experience locally and regionally.
Additionally, the “RV Dwellers Group” of service providers, a representative of Stanford
University, members of the faith-based community, people from the faith-based community,
City staff, a Councilmember, and a Human Relations Commission member, met in December
and discussed the two reports.
ENVIRONMENTAL REVIEW
Not a project.
ATTACHMENTS
Attachment A: Housing and Unhoused Analysis – Updated January 8, 2025
APPROVED BY:
Ed Shikada, City Manager
HOUSING AND HOMELESSNESSIN PALO ALTO
Study Session
Presenters:
Chantal Cotton Gaines, Deputy City Manager
Melissa McDonough, Assistant to the City Manager
Chief Andrew Binder, Palo Alto Police Department
Hilary Armstrong, Santa Clara County Office of Supportive Housing
FEBRUARY 10, 2025 www.cityofpaloalto.org
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FEBRUARY 10, 2025 www.cityofpaloalto.org
1.Current Efforts on Unhoused Services Coordination in Palo Alto
2.Response and Enforcement: Current Efforts Related to Conduct and Law Changes
3.Engagement Next Steps and Implementation Plan
4.Discussion
•Homelessness prevention programs and housing production
•Homelessness support services
•Enforcement efforts related to health and safety
OVERVIEW
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FEBRUARY 10, 2025 www.cityofpaloalto.org
Receive:
1.An update on actions taken regarding unhoused services coordination in Palo Alto
including discussion and feedback on the Gap Analysis Report.
2.An overview of local enforcement efforts and changes in state and federal law.
3.An overview of the suggested community engagement next steps related to the
development of an Implementation Plan Addressing Homelessness in Palo Alto,
including:
•Consideration of an assignment to the Human Relations Commission (HRC) to
discuss and review the Gap Analysis Report.
•Engagement and outreach to develop an Implementation Plan to Address
Homelessness in Palo Alto for Council consideration and approval.
RECOMMENDATION
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FEBRUARY 10, 2025 www.cityofpaloalto.org
Discuss:
4. The information shared and have an initial conversation about 3 broad topics:
•Homelessness prevention programs and housing production
•Homelessness support services
•Enforcement efforts related to health and safety
Advance the engagement efforts described and, if desired, refer follow-up discussions to
Policy and Service Committee
RECOMMENDATION, cont.
STATUS UPDATE
Unhoused Services Coordination in Palo Alto
FEBRUARY 10, 2025 www.cityofpaloalto.org
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www.cityofpaloalto.org
KEY CONTEXT | UNHOUSED DEMOGRAPHICS
FEBRUARY 10, 2025
From the 2023 PIT count, people experiencing homelessness in Palo Alto differ from
those countywide in two significant ways:
PALO ALTO COUNTYWIDE
91% unsheltered 75% unsheltered
88% living in a vehicle 32% living in a vehicle
Source:
Understanding the Unhoused Community in Palo Alto,
report accompanying the 2024 Gap Analysis. Link below.
SANTA CLARA COUNTY SUPPORTIVE
HOUSING SYSTEM
AND
HOMELESSNESS IN PALO ALTO
Presented by County of Santa Clara Office of Supportive Housing
Palo Alto City Council
February 10, 2025
2020-2025 COMMUNITY PLAN
9
2020-2025 Community Plan to End Homelessness
17,483
2,517
Goal: Housing 20,000 People
by 2025
PROGRESS ON COMMUNITY PLAN GOALS
87 Percent to Countywide Goal of Housing 20,000 People by the End of 2025
10
87% to
Goal
Housing
Placements
from Jan.
2020 to Dec.
30, 2024 3,321
4,098
4,744
Goal: Reduction of Baseline
Inflow by 30%
Inflow over the Past One Year
(Jan. 1, 2024 to Dec. 31, 2024)
Baseline: Inflow of Individuals
in 2019
Goal: Achieve a 30% Reduction in Annual
Inflow of People Becoming Homeless
(Inflow = Number of Households Completing Their First Assessment)
HOUSING PLACEMENTS AND INFLOW INTO HOMELESSNESS
Countywide & Palo Alto: Calendar Year 2024
11
211
176
237
213 206
270
167 150 149
210
134 132
393
322
354 341
371
331
369
309
344
400
266
291
0
50
100
150
200
250
300
350
400
Housing Placements (Household)
Inflow: PSH Score Range
Inflow: RRH Score Range
Inflow: Minimal Intervention
65
127
0
20
40
60
80
100
120
140
Housing Placements Inflow
Palo Alto Households Calendar
Year 2024
PSH = Permanent Supportive Housing | RRH = Rapid Rehousing
Santa Clara
County
Supportive
Housing System
12
HOMELESSNESS PREVENTION SYSTEM
13
TEMPORARY HOUSING
14
14
PERMANENT HOUSING
78% of households remained
housed 2 years later
96% of household remained
housed for first year
15
15
www.cityofpaloalto.org
Work over the years
PALO ALTO RECENT PROGRESS
FEBRUARY 10, 2025
20
2
0
Interim safe parking ordinance 20
2
1
County Plan endorsed 20
2
2
Homekeyaward
Wilton Court opened
20
2
3
Outreach worker pilot
Renter protections expanded
Permanent safe parking ordinance
Affordable housing resource fair
OWL pilot
SPD fully staffed
20
2
4
HousingElement certification
RV safe
parking
expanded
Rental registry launched
Gap Analysis completed
OWL launched
www.cityofpaloalto.org
KEY CONTEXT | HOUSING
FEBRUARY 10, 2025
Source: Palo Alto Gap Analysis Report, Updated January 2025
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Table 1: Palo Alto Unhoused Assessed to Need Rapid Rehousing or Permanent Supportive Housing vs.
Forthcoming Units
Service Needs Rapid Rehousing Permanent Supportive Housing
Forthcoming (entitled) Units 32 0
Palo Alto Unhoused Residents
Assessed to Need Various Services
115 120
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www.cityofpaloalto.org
KEY CONTEXT | HOUSING (continued)
FEBRUARY 10, 2025
Source: Palo Alto Gap Analysis Report, Updated January 2025
Table 2: Currently Entitled and Proposed Housing Units (not inclusive of Rapid Rehousing and Permanent
Supportive Housing Units) Compared to Cost Burdened Renters
Income Level
Extremely Low
Income
Very Low
Income Low Income Median Income
Above Median
Income
Entitled Units 46 96 49 60 331
Proposed Units
(not yet
entitled)
3 22 408 51 1,973
Cost-Burdened
Renters
1,460 865 915 550 635
GAP ANALYSIS | KEY CONSIDERATIONS
•Addressing the need for non-congregate shelter in Palo Alto by using hotel
voucher programs or converting hotels into shelters.
•Contributing funds to the County’s Homelessness Prevention System as well as
increasing awareness of its resources to stem the inflow of new people into
homelessness.
•Increase affordable housing production by pursuing additional new funding
sources for affordable housing and considering additional programs to require
and/or incentivize affordable housing.
•Increasing alignment and efficiencies, adding staff to increase ability to advance
priorities, identify and utilize new funding opportunities, and pursue goals
tailored to community needs by establishing a housing stability team.
RESPONSE & ENFORCEMENT
Current Efforts
FEBRUARY 10, 2025 www.cityofpaloalto.org
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www.cityofpaloalto.org
Police Response to Calls for Service
Enforcement of State and Local Laws
Connecting, Collaborating,& Co-Response
RESPONSE & ENFORCEMENT
FEBRUARY 10, 2025
www.cityofpaloalto.org
Grant’s Pass v. Johnson
Governor's Executive Order
CARE Court initiated in Santa Clara County
NEW IN 2024 –Grant’s Pass,Executive Order, CARE Court
FEBRUARY 10, 2025
ENGAGEMENT
Inclusive Engagement and Implementation Plan
FEBRUARY 10, 2025 www.cityofpaloalto.org
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www.cityofpaloalto.org
We’ve learned that effective strategies addressing homelessness include
comprehensive engagement to provide guidance for City Council decision-making.
The engagement effort would include:
•Intentional conversations from stakeholders with different experiences related to
homelessness
•Information sharing about the efforts the City already does within resources
•Gathering ideas on how we can continue to move the needle and potential
partnerships
•On a parallel track, the Human Relations Commission (HRC) could lead discussions on
the Gap Analysis Report and community feedback.
ENGAGEMENT PLAN
FEBRUARY 10, 2025
DISCUSSION
Homelessness Prevention Programs, Housing Production,
Homelessness Support Services and Enforcement Efforts
FEBRUARY 10, 2025 www.cityofpaloalto.org
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FEBRUARY 10, 2025 www.cityofpaloalto.org
Discuss the information shared and have an initial conversation about:
•Homelessness prevention programs
•Housing production
•Homelessness support services
•Enforcement efforts related to health and safety
Advance the engagement efforts described and, if desired, refer follow-up discussions to
Policy and Service Committee
DISCUSSION
Melissa McDonough
Assistant to the City Manager
melissa.mcdonough@cityofpaloalto.org
650-329-2533