HomeMy WebLinkAboutStaff Report 2410-3650CITY OF PALO ALTO
CITY COUNCIL
Regular Meeting
Monday, November 04, 2024
Council Chambers & Hybrid
5:30 PM
Agenda Item
14.Independent Police Auditor's (IPA) Report of Review of Investigations Between January
and May 2024 and Police Department Use of Force Report for January - May 2024
City Council
Staff Report
From: City Manager
Report Type: INFORMATION REPORTS
Lead Department: City Manager
Meeting Date: November 4, 2024
Report #:2410-3650
TITLE
Independent Police Auditor's (IPA) Report of Review of Investigations Between January and
May 2024 and Police Department Use of Force Report for January - May 2024
BACKGROUND AND ANALYSIS
Since 2006, Palo Alto has utilized an Independent Police Auditor (IPA) to conduct secondary
review of certain investigations of uniformed Police Department personnel and provide related
services. Since the inception of the independent police auditing program, the City has
contracted with the Office of Independent Review (OIR Group), to provide these services.1 The
following report transmits the Independent Police Auditor Report on Investigations Completed
in the first half of 2024. For reference, the prior IPA report was published in April 2024 as an
Informational Item2. The Police Department’s website lists all past Independent Police Auditor
Reports, here3. Attachment A contains the IPA report for investigations completed between
January 2024 - May 2024. Per Council direction, the Police Department also shares use of force
information through a report provided alongside each IPA report, included here as Attachment
B and covers the same time period. The Police Department’s responses to IPA report
recommendations are included here as Attachment C.
Consistent with standing practice, this report is issued as informational for the City Council and
the public. Within the next few weeks, a City Council session will be scheduled as the second
discussion this year with the City Council to discuss general trends in criminal justice and
policing, policy and training matters, recommendations made by OIR Group, and other City
Council concerns. The discussion with the City Council is not intended for the IPA to elaborate
1 The City’s contract with OIR expires Dec. 31, 2024. Staff will schedule a 6-month contract extension before the
end of the year. Consistent with City procurement procedures, an RFP for the IPA work will be issued in 2025.
2 April 22, 2024 Independent Police Auditor Report: https://www.cityofpaloalto.org/files/assets/public/v/1/police-
department/accountability/ipa-reports/independent-police-auditors-report-and-papd-use-of-force-report-for-
second-half-of-2023.pdf
3 Palo Alto Police Department Accountability Webpage:
https://www.cityofpaloalto.org/Departments/Police/Accountability
Independent Police Auditor Reports Webpage:
https://www.cityofpaloalto.org/Departments/Police/Accountability/Independent-Police-Auditor
on published reviews of specific incidents and shall not include discussion of personnel matters
prohibited by law.
Process to File a Complaint to the IPA
The public can find more information about filing a complaint through the link here:
https://www.cityofpaloalto.org/Departments/Police/Accountability/Employee-Complaint
Complaints may also be directed to the Independent Police Auditor as follows:
Contact:
Mike Gennaco
Phone: (323) 412-0334
Email: Michael.gennaco@oirgroup.com
Or mail to:
OIR Group
1443 E. Washington Blvd.,
#234 Pasadena, CA 911
FISCAL/RESOURCE IMPACT
The OIR Group is already contracted with the City and this report did not incur any additional
expenses.
ENVIRONMENTAL REVIEW
The City’s Independent Police Auditor activities are not a project under section 15378(b)(25) of
the California Environmental Quality Act Guidelines (administrative activities that will not result
in direct or indirect physical changes in the environment).
ATTACHMENTS
Attachment A: Independent Police Auditor's (IPA) Report of Review of Investigations Between
January 2024 – May 2024
Attachment B: Police Department Use of Force Report for January 2024 – May 2024
Attachment C: Police Department Responses to IPA Report, October 2024
APPROVED BY:
Ed Shikada, City Manager
1
INDEPENDENT POLICE AUDITORS’ REPORT
(Review of Investigations Completed as of 5-31-24)
Presented to the Honorable City Council
City of Palo Alto
2024
Prepared by: Michael Gennaco and Stephen Connolly
Independent Police Auditors for
the City of Palo Alto
2
Introduction
This latest product of our semi-annual audit relationship with the City of Palo Alto features
just one review of a complaint investigation into an allegation of officer misconduct. The
Palo Alto Police Department determined that no policy violations had occurred; we
agreed, though we do offer a pair of "process" oriented recommendations regarding more
effective communication with complainants.
The majority of this Report is derived from two relatively new components of our scope of
work: uses of force and incidents involving a "pointed firearm." We look at the internal
documentation for two different force deployments that met the criteria for our review by
involving injury that merited medical attention beyond mere clearance in the field. And we
received and evaluated the materials for nine different firearm pointing cases.
Not coincidentally, our longest discussion below relates to one relatively complex force
incident that resulted in the partial severing of the subject's finger during the final
moments of a lengthy and complex standoff. The man, who had allegedly assaulted two
family members earlier in the day, was barricaded inside his home for an extended
period, reportedly with guns available to him, as PAPD personnel engaged in a tactical
operation intended to secure his safe surrender. He was struck with a round from a less
lethal weapon at the culmination of the encounter. Our own review led to a number of
questions, and recommendations for the Department regarding both substance and
investigative procedure.
For PAPD as well as ourselves, the pointed firearm cases are a relatively new subject of
formal review. As we discuss below, the Department continues to make progress in
establishing workable and useful mechanisms for evaluating these incidents and ensuring
that officers are acting in a manner consistent with policy and training.
We continue to appreciate the extent to which the Department continues to be both
cooperative (in meeting the transparency obligations for our access) and collaborative (in
keeping us informed of significant developments, responding promptly to our inquiries and
referrals of public concerns, and giving thoughtful consideration to our findings and
recommendations). And we hope this Report provides a useful window to the Palo Alto
community into PAPD operations and internal accountability mechanisms.
3
External Complaint Investigations
Case One: Complaint About Handling of Illegal Parking Allegations
Factual Overview
This case stemmed from an email complaint from a homeowner who raised concerns
about the way an officer handled a call for service. The complainant had in the past
repeatedly raised issues about cars blocking his driveway while they delivered packages
and food to the residence behind him. The homeowner alleged particularly that the
officer declined to view video evidence of a car that had blocked his driveway and that the
officer cautioned him that he could face a misdemeanor charge should he scream and
use profanity at the parking scofflaws.
PAPD Investigation
The case was handled as a supervisory inquiry, which consisted of a review of the body-
worn camera footage of the encounter between the complainant and the supervisor. That
review included a thorough recounting of the encounter as captured by the camera
footage. The review concluded that the officer was professional and committed no
violations of policy.
IPA Review
We concur with PAPD’s finding that no violation of policy occurred. Our review of the
body-worn camera footage also found that the responding officer was professional and
courteous during the conversation and suggested strategies that the homeowner could
deploy, including calling the police should a car block his driveway for an extended period.
The officer’s caution against using profanity in a loud and public way at any parking
offender stemmed from a neighbor previously reporting that the homeowner had engaged
in such conduct in the past; the homeowner admittedly confirmed to the officer he had
engaged in such behavior during their conversation. The encounter ended with the
homeowner and officer being cordial with each other.
While we concur with PAPD’s findings, we did have concern with some apparent loose
ends regarding the disposition of the case. Most significantly, there was no evidence of
any response to the complainant in the file.1 Moreover, in this case, the homeowner noted
1 After we shared an initial draft of this Report for fact-checking with PAPD leadership, we learned
from the Department that the issuance of a closing letter had not in fact occurred for this case –
the result of an internal miscommunication and staffing issues. To its credit, PAPD rectified this
by sending a letter to the complainant when the problem came to its attention.
4
that he had been in repeated contact with a higher-ranking supervisor regarding his
parking concerns. Ideally, the complainant would have been advised of the results of the
supervisory inquiry and advised of the continued availability of the higher-ranking
supervisor should the complainant have future concerns about illegal parking. It also
would have been beneficial to document notification of the higher-ranking supervisor, as a
means of ensuring that potential follow-up could occur as efficiently as possible.2
RECOMMENDATION #1: PAPD should ensure that in every external complaint
that the complainant is advised of the results of the internal investigation and that
the closing communication is included in the investigative file.
RECOMMENDATION #2: In cases in which the complainant references earlier
conversations with a supervisor, the supervisor should be made aware of the
complaint and incorporated into relevant approaches to follow-up.
2 Our understanding from the Department is that the situation was well-known at different rank
levels. Still, in our view some form of documentation is useful as a means of ensuring awareness
and continuity for addressing ongoing issues.
5
Use of Force Cases
Case One: Use of Less Lethal Munition During Arrest Warrant
Service
Factual Background
PAPD officers were alerted to a domestic violence incident in which it was reported that a
man had choked his ex-wife inside a residence and then punched his adult son, causing a
bloody lip, when the son tried to intervene. The ex-wife and son left the residence,
leaving the man alone in the house. PAPD obtained a warrant for the arrest of the man
and activated their SWAT team to respond to the location. Responding officers took
various positions outside the residence, and when the man eventually appeared at the
doorway, pointed firearms at the man throughout the remainder of the encounter.3 What
followed was a lengthy standoff between the man and eventually at least thirty-four
responding PAPD officers and supervisors.
PAPD assigned an officer who had crisis negotiations experience and who spoke the
man’s first language to attempt to coax the man outside of the residence so that he could
be arrested.4 There was heightened concern about the threat presented by the man
because the ex-wife advised that he possessed firearms in the residence, which was
confirmed by the man himself. As a result of the telephone conversation, the man agreed
to go to the front door in his underwear to show that he was not armed and continue to
talk to the officer. Shortly thereafter, a PAPD officer assigned with a Sage less lethal
launcher fired one baton round at the man, striking him in the little finger and abdomen.5
The man briefly ran back into his house then came back outside with his hands raised,
and was handcuffed and taken into custody without further incident. During this process,
a “flash bang”6 was detonated.
3 This tactic was reviewed separately under the Department's new protocol for capturing and
evaluating these exercises of police power. It is mentioned below in the "Pointed Firearm" section
of this Report.
4 It was helpful and commendable that the Department had a certified negotiator who was fluent in
the man’s first language.
5 The Sage launcher is categorized as “less lethal,” which means that while the deployment of the
hard baton can be lethal, it is “less lethal” than the use of a firearm. The potential lethality of the
weapon calls for careful review whenever it is deployed.
6 This is the common term for a "light and sound diversionary device" – an explosive used by
tactical teams to create a momentary distraction and thereby gain an advantage over a subject.
6
PAPD officers reported that they had observed that the projectile had caused the man’s
little finger to be partially severed; officers had recovered the body part in the hopes it
could be reattached. The man was then transported to a local hospital for treatment.
Despite the commendable efforts of PAPD personnel to retrieve the finger part and
transport it to the hospital, the man discussed surgical options with medical staff and the
recovered body part was not reattached; instead, the damaged finger was medically
amputated at the fifth distal phalanx.
PAPD Review
Some, but not all, of the PAPD on-scene officers completed incident and supplemental
reports documenting their actions. The SWAT supervisor in the field was assigned to
conduct the use of force review. The supervisor wrote that during the extended
negotiation with the man, a felony warrant had been obtained for the man’s arrest. The
supervisor wrote that the crisis negotiator eventually was able to convince the man to take
a few steps out of his house to make face-to-face contact with the negotiator. The
supervisor reported that as the man turned back towards his front door to reenter the
residence, a sage rubber baton was fired at the subject.
The supervisor wrote that as SWAT supervisor he had positioned lethal and less-lethal
operators in various containment positions around the house. The supervisor reported
instructing personnel in the following way: that if the man exits the house, appears
unarmed, is not cooperating with police, and the operators believe they have a high
probability to apprehend him, they “should seize the opportunity”. The supervisor
reported further instructing that deployed personnel “should use the Sage less lethal
baton round, the flash bang, and shield to accomplish the arrest”.7 According to the
supervisor’s report, this approach would likely distract, overwhelm, and momentarily
disable the man while allowing the arrest team to close the distance without him being
able to fight back, procure an unseen weapon, or retreat into the house. The supervisor
wrote of instructing operators that they were not to allow the man back into the house
where he could access his firearms.
The supervisor wrote of instructing the arrest team to prepare the flashbang. The
supervisor wrote that the man took a few steps out of his residence and towards the
negotiator for a face-to-face contact. The supervisor wrote that after waving towards the
negotiator, the man immediately began turning back around to reenter his residence. The
7PAPD command has advised that the on-scene directives about the deployment of the Sage less
lethal munitions, the flashbang, and the shield were better described as weapons and tools that
deployed personnel “could” use to effectuate the arrest. However, as quoted above, the SWAT
supervisor used “should” in his written evaluation of the use of force.
7
supervisor opined that by walking away despite police commands, he was “actively
resisting.”
The supervisor wrote that because the subject was about to reenter his residence, he told
the arrest team to deploy the flashbang, but there was no immediate deployment because
the “new” operator was unable to remove the pin. The supervisor wrote that as the man
turned away from the negotiator to reenter the residence, the supervisor heard the firing
of the less lethal Sage. The supervisor wrote that the Sage operator did not give verbal
warnings prior to firing the Sage because verbal commands had already been given by
the negotiator; repeating them would have endangered the deployed officers by revealing
their concealed locations and would have allowed the man time to quickly re-enter his
residence.
The supervisor reported observing the effect of a successful impact, with the man’s phone
flying out of his hand, as the man spun around. The supervisor reported that after a
moment, the man ran a few feet back inside of his residence before immediately turning
back around towards the front door with both of his hands up.
The supervisor wrote that the operator with the flashbang removed the pin at the same
time as the Sage round was fired and then deployed the flashbang into a previously
designated safe area.
In finding the use of the Sage round within policy, the supervisor cited PAPD policy 308.9
(Use of Less Lethal Munitions) which states:
Circumstances appropriate for deployment include, but are not limited to situations
in which […]
(d) There is probable cause to believe that the suspect has already committed a
crime of violence and is refusing to comply with lawful orders.
A second level supervisor then added a review to the SWAT supervisor’s review, finding
that the use of less lethal munitions and the pointing of weapons complied with PAPD’s
use of force policy.
In reaching that conclusion, the second level supervisor noted that the man was
suspected of having committed violent felonies against his ex-wife and adult son. The
second level supervisor further noted that PAPD had been advised by the ex-wife that the
man had possessed several firearms, including handguns that could have been
concealed on his person. The second level supervisor wrote that officers had warned the
man during several hours of de-escalation attempts that force may be used if he did not
comply.
The second level supervisor indicated that the man willfully refused to follow orders to
peacefully surrender when he exited his home and that the officer launched a baton round
at the man when he started walking back inside his house. The second level supervisor
8
noted that the officer did not provide a further verbal warning to the man before launching
the baton because officers had previously warned him that force might be used.
Despite this purported rationale, the second level supervisor noted that a verbal warning
also serves the purpose of notifying surrounding officers of the impending use of a
launcher; accordingly, after the operation the second level supervisor had discussed with
the officer the multiple purposes for issuing a warning. Ultimately, the second level
supervisor concluded that the officer’s use of the less lethal munition had the desired
effect of forcing the man to submit to a lawful arrest and concluded that the use of force
was reasonable and within policy.
IPA Review
The IPA’s review of this incident identified the following issues:
PAPD’s Decision to Use Less Lethal Force
As detailed above, a PAPD officer who spoke the man’s first language and who also was
trained in crisis negotiations was assigned the role of attempting to gain compliance from
the man. The negotiator spoke with the man over the phone and was able to develop
rapport with him. Eventually, the officer advised the man of wanting to talk with him face
to face and used an armored rescue vehicle to move closer to the entrance of the house.
The negotiator wrote in a supplemental report about using the armored vehicle as cover
and informing the man about being able to meet with him face to face. The negotiator
wrote that the man opened the front door with his hands raised up in the air and his cell
phone in his right hand. The negotiator’s report then explained that an inability to fully see
the man prompted the negotiator to request the man to take two additional steps outside
his front door. At this time, the negotiator wrote that SWAT “executed their plan” and took
the man into custody.
As detailed below, it is unclear from the reports what caused the less lethal operator to
deploy the less lethal munition but by doing so it ended any further opportunity for PAPD
to resolve the matter short of using such force. And from the report, it appears that the
negotiator had made progress in gaining compliance with the man; when the man was
asked to come out, the man agreed to the request and left his house with his hands
raised and when the negotiator asked the man to move further away from the entrance,
the man did so.
Based on the SWAT supervisor’s report, it appears instructions had been given by the
supervisor to deploy the Sage munition at the discretion of the operator, and that the
actual time of decision to fire the weapon was not directed by the supervisor. However,
the decision by the operator to use less lethal force instead of the Department considering
further negotiations with the man was not addressed in the investigative report or
supervisory analyses. One of the objectives of any after-action analysis should be to
9
consider whether options short of force may have been available. Far from being
speculative, a discussion of “what if” and “how might we have proceeded differently” are
the type of questions agencies should ask after any significant use of force event,
particularly when the deployment of less lethal force did not have the optimally desired
effect.8
Certainly, in this case, the initial agreement by the man to follow the crisis negotiator’s
instructions and leave the residence (albeit after several hours of failure to comply) is at
least some indicia that it may have been possible to achieve compliance without resorting
to less lethal force had the negotiations continued.9 PAPD should have considered its
various choices in assessing whether a more optimal way of handling the matter (short of
force) may have been available.
RECOMMENDATION #3: PAPD should evaluate tactical negotiations with an eye
toward discerning whether further negotiations could have been successful in
resolving matters without resorting to force.
Warnings Not Given Prior to Use of Less Lethal Launcher
PAPD policy states that prior to launching a less lethal baton:
A verbal warning of the intended use of the device should precede its application,
unless it would otherwise endanger the safety of officers or when it is not
practicable under the circumstances.
As noted above, both PAPD reviewing supervisors wrote that the officer launched a baton
round at the man when he started walking back inside the house. The first level
supervisor further wrote that the officer did not provide warnings because the man had
been previously warned that force would be used if he did not peaceably surrender.
Yet the Sage operator wrote in a supplemental report that the operator launched the less
lethal baton as the man was standing, talking to someone on the phone, with his phone
held at his abdomen. The Sage operator noted that after the baton was launched, the
man went into the house but then quickly came back out with his hands raised and
complied with further instructions. The Sage operator wrote that warnings of impending
8 This discussion is not intended to suggest that the use of less lethal force was contrary to PAPD
policy. But the fact that the use of less lethal force resulted in serious permanent injury to the man
and did not have the desired effect (since the man immediately ran back into the house), suggests
that serious discussion was warranted about whether in future similar cases, a different “tactical
playbook” might be in order.
9 As detailed below, here is where PAPD could have benefitted from an interview with the
negotiator to further learn more about the progress (or lack thereof) of negotiations and an
assessment from that negotiator about the likelihood that further discussion with the man might
have achieved compliance without the need to resort to less lethal force.
10
deployment were not given due to the likelihood of the man then re-entering the house if
alerted in this way.
In addition to the fact that the lack of warnings did not prevent the man from re-entering
the house – and that in fact the deployment of the Sage baton initially prompted him to do
so – both reviewing supervisors’ description of the incident and the stated reasons for the
lack of warnings did not correlate with the Sage operator’s account.10 Moreover, a
warning could have provided the man one final chance to comply with officer instructions
and avoid the significant injury that resulted.
Thus, the Sage operator’s report was inconsistent with the supervisors’ account that the
less lethal baton was launched because the man turned to go back into his house; the
operator did not claim to have made that observation before he deployed the Sage
munition. The inconsistency of rationale between the involved officer and the supervisors
for both the deployment itself and the failure to provide warnings created a disconnect in
PAPD’s analysis relating to rationale for using the less lethal munition.
After the incident, the field supervisor correctly advised the officer of an additional reason
to issue a warning prior to the deployment of the less lethal munition: namely, to alert
fellow on-scene officers of the impending deployment. As stated above, a number of
officers had their firearms trained on the man while he stood in the front doorway area of
the residence. The surprise deployment of the less lethal launcher and the man’s reaction
could have caused officers to respond with lethal force, resulting in an even more
problematic outcome.
RECOMMENDATION #4: When PAPD provides training on use of less lethal
munitions, it should stress the Department’s presumption that warnings should be
given prior to deployment and explain the multiple reasons for the warning
requirement as well as the policy exceptions to the “warning” advisory that are set
out in policy.
Incident and Supplemental Reports Provide Insufficient Fact Collection in a Serious Use
of Force Case
As detailed above, some, but not all responding officers were requested to provide written
reports, which became the basis for evaluating the use of force. Ideally, every officer and
supervisor who deployed to the scene would have written a report setting out their
involvement and observations. And significantly, the reports that were submitted failed to
10 The SWAT supervisor offered another reason for the failure to provide warnings, namely, the
interest in not disclosing the location of the Sage operator’s location. However, the Sage operator
did not articulate this reason in the supplemental report. Moreover, this concern could have been
obviated by having the negotiator (whose location was known to the man) provide the warnings
prior to the Sage deployment.
11
fully address a number of issues relating to the circumstances surrounding the use of less
lethal force, including the following:
1. The negotiator’s assessment of the negotiations and whether continued
communication and negotiation could have resolved the incident without resorting
to less lethal force.
2. Whether the “plan” was effectively communicated to all on-scene officers.
3. Further exploration of the apparent discrepancy between the less lethal operator’s
observations of the man and the two reviewing supervisors’ account, relating to
whether the use of force occurred because the man was turning to re-enter the
house.
Unfortunately, the reports do not fully address these questions. In such cases, it would be
helpful for PAPD to conduct interviews of officers who played (or may have played) a
significant role in this operation. In this incident, it would have included the officer who
used less lethal force, the crisis negotiator, and the on-scene supervisors.
On a forward-going basis, serious use of force incidents should involve interviews of
involved officers and command so that these issues can be more effectively resolved.
RECOMMENDATION #5: In tactical situations in which force is used resulting in
significant injury, all officers and supervisors who responded to the scene and
witnessed the use of less lethal force should be required to prepare a supplemental
report dictating their actions and observations.
RECOMMENDATION #6: In tactical situations in which the use of less lethal force
results in significant injury, command, involved and other key officers (such as
negotiators) should be interviewed regarding salient issues.
In Reviewing Less Lethal Force, Supervisors Did Not Expressly Consider Specific
Factors.
PAPD’s Use of Force Policy sets out nineteen specific factors that are to be considered in
determining the reasonableness of any use of force. The factors constitute a “totality of
circumstances” analysis that is helpful in evaluating any use of force, particularly those
involving less lethal munitions that result in significant injury. In this case, the SWAT
supervisor only focused on a few articulated factors to conclude that the less lethal force
was reasonable. An assessment of the force through consideration of each applicable
factor would result in a more thoughtful, illuminating, and defensible finding.
RECOMMENDATION# 7: In cases in which less lethal force is used and results in
significant injury, supervisors should be instructed to expressly engage in a totality
of circumstances analysis setting out in writing all relevant factors in evaluating the
reasonableness of the force.
12
In Determining that the Use of Less Lethal Munitions Was Within Policy, the Supervisor
Relied on a PAPD Policy that Provides Insufficient Guidance on Use of Less-Lethal
Munitions
As detailed above, in determining that the use of less lethal munition was within policy,
the supervisor relied upon current policy language that states that a less lethal
deployment would be appropriate when there is probable cause to believe an individual
has committed a crime of violence and is refusing to comply with lawful orders. However,
as written, these circumstances alone would not justify the use of less lethal force. For
example, if a subject who was being arrested for a crime of violence was handcuffed and
refusing instructions to step into a police car, a strike with a less lethal munition would be
inappropriate. Or if a subject suspected of committing a crime of violence has his hands
over his head and simply refuses police orders to get on the ground, a less lethal munition
deployment would be likely violative of the Fourth Amendment.
The problem with PAPD’s current policy on less lethal munitions is that it doesn’t also
expressly incorporate the Department’s requirement that any less lethal deployment must
also meet the factors set forth in its overarching use of force policy. PAPD’s less lethal
deployment policy should expressly indicate that any such deployment must also be
evaluated and supported by the multitude of factors set out in its overarching use of force
policy.
RECOMMENDATION #8: PAPD should revise its policy relating to use of less
lethal munitions to expressly reference the need to meet the requirements of the
Department’s overarching use of force policy.
Case Two: Takedown in Booking Area of County Jail
Factual Background
Individuals were arrested by PAPD for being suspected of stealing a car and were
transported to County jail. Two PAPD officers searched one of the men and were
attempting to remove his handcuffs, but because the pin release was on the underside of
the handcuffs, the maneuver proved difficult. The man took exception to the continued
manipulation of his arms while the officers tried to release the handcuffs and began
resisting officer efforts.
The PAPD officers decided to keep the handcuffs on but the man continued to show signs
of verbal and physical resistance so the officers advised the man if he did not stop
struggling, he would be taken to the ground. The resistance continued so the officers
took the man to the ground and eventually regained control of him.
Later, the man complained that his shoulder had been separated because of the
takedown. He was treated by a nurse and eventually booked into the jail.
13
PAPD Review
The officers reported the use of force to a supervisor who traveled to the jail and
interviewed the man. Based on his review of body-worn camera footage and his
interview, the supervisor found the force used by the officers to be within policy.
IPA Review
Upon our review of body worn camera footage and incident reports, along with the
supervisory review memorandum, we concurred with PAPD’s findings. The use of force
was proportional and necessary to retain control of the man. We found the supervisor’s
analysis of the event to be particularly detailed and thorough.
"Pointed Firearm" Incidents
This is the fourth audit cycle featuring a review of the Department's administrative
handling of incidents in which officers point their firearms at a subject in the context of an
enforcement encounter. PAPD submitted the materials for a total of nine cases.
Below is a summary of the context for the nine deployments, along with the Department's
supervisory assessment of each.
1. Several officers became involved in the apprehension of a fraud suspect who
deliberately backed into a responding police vehicle and drove away – which led to an
extensive pursuit through city streets. Officers followed him to a residential driveway, at
which point he again backed into a patrol car and damaged it significantly while also
injuring the two officers inside it. More officers arrived at the scene, and the subject
eventually emerged from the car and was taken into custody. A total of seven different
officers ended up pointing their weapons at the subject during the encounter.
While the vehicle pursuit was the subject of a separate administrative review, the weapon-
pointing was found to be justified and consistent with policy.
The supervisory memo noted that the PAPD agent who was driving the more seriously
damaged vehicle was not wearing a seat belt at the time of the collision; additionally, a
profanity from one of the officers was noted and characterized as falling within the tactical
exception to general policy.
2. An officer attempted a traffic stop for a Vehicle Code violation, but the driver chose not
to yield. This led to an extended and low speed "pursuit" in which the driver engaged in a
number of strange behaviors. Eventually, a backup unit joined with the original officer in
surrounding the subject's vehicle. He was slow to comply with commands – an interval
14
during which multiple officers pointed their firearms at him until they were assured that he
was unarmed. He eventually cooperated and was arrested.
The weapon-pointing was found to be justified and consistent with policy.
The supervisory memo made note of peripheral issues that were addressed, including
profanity on the part of two different officers, and the failure of a third to activate their
body-worn camera.
3. Two officers responded to a call for service regarding possible trespassers in a
backyard (as captured on the homeowner's video system). Upon locating the male and
female subject on the property, both pointed their respective weapons (handgun and rifle)
until they could see that the two were unarmed and cooperative. They turned out to have
several pending legal problems and were arrested.
The weapon-pointing was found to be justified by the circumstances and consistent with
policy.
The supervisory memo pointed out the profanity used by one officer, and found it to be
consistent with the stipulated "tactical" exception to the general prohibition. The other
officer failed to follow the body-worn camera policy by activating at the outset of the
search for the subjects; counseling was given in response.
4. A PAPD officer noticed a wanted vehicle from another jurisdiction and attempted to
pull it over. The driver fled instead, precipitating a lengthy effort to locate the vehicle and
take the subjects into custody. After the passenger was abandoned at a gas station (and
arrested), PAPD officers pursued the vehicle for several miles. They lost sight of it at one
point, but it was later located on the shoulder of a freeway, apparently disabled. The
driver was still inside. A supervisor and two other officers surrounded the car tactically
and called out the subject, pointing their respective weapons until it was clear that the
person was unarmed and cooperative. They arrested the person without further incident.
The weapon-pointing was found to be justified by the circumstances and consistent with
policy.
The supervisory memo noted that one of the three arresting officers was not equipped
with a body-worn camera. The explanation was that the camera was being charged as
the incident unfolded, and the officer initially forgot it and then made the conscious
decision to not go back for it in light of the situational urgency. The other personnel
captured the event in its entirety.
5. The attempt to pull over a car for a Vehicle Code violation in the early morning hours
prompted the driver to collide with the police car and drive off. A pursuit followed, and
15
ended when the suspect vehicle collided with a light pole and was disabled. Two
responding PAPD officers gave commands while pointing weapons; eventually, the four
juveniles (who were driving a stolen car and who were all runaways from another state)
cooperated and were safely taken into custody.
The weapon-pointing was found to be justified and consistent with policy.
The supervisory memo noted the use of a tactical profanity by one of the officers, the
result of what the reviewer described as a "heightened state." No further action was
taken.
6. Officers became aware of a stolen vehicle that was parked in the garage of a local
shopping center, and several responded. One subject was seated in the car, and another
approached once officers were staged and monitoring it. They moved to contact the two
and take them into custody. While multiple officers had their weapons out and in "low
ready" position, one briefly pointed a gun in the subject's direction. Per that officer's
report, the reason was to be able to use the weapon's mounted light so as to see through
the stolen car's tinted windows.
The weapon pointing was characterized in a brief memo as having been done "in a
manner consistent with PAPD policy."
No peripheral issues were identified.
7. A team of officers was assembled to serve a "high risk" search warrant at a residence;
the intended subject was wanted for robbery and had an established history of weapons
possession. The process featured calling out the residents over a loudspeaker, and two
SWAT members were assigned responsibility for providing cover with rifles as individuals
(including the wanted suspect) came out into the street. They pointed their respective
rifles briefly, until it was clear that the subjects were cooperative and unarmed.
The weapon pointing was endorsed as consistent with policy and expectations.
No peripheral issues were identified.
8. Six SWAT members (including a supervisor) were assisting a regional task force in
serving a search warrant at a residence. They responded to activity from residents –
some of whom were attempting to leave in a car, and another who exited the house on
foot. All six briefly pointed firearms at one or the other of the targeted individuals as they
were taken into custody without incident.
This was a planned operation, and the review of the PAPD personnel's involvement was
all found to be consistent with policy. However, two of the officers were slow in activating
their body-worn cameras, which resulted in the weapon-pointing not being captured.
16
(Other vantage points were sufficient to show their actions.) This issue was addressed
with the relevant officers.
9. This case was related to a SWAT callout involving a barricaded subject who had
allegedly been involved in assaulting his spouse and adult son. Officers responded to the
residence, and two had responsibility for providing lethal cover during the efforts to
negotiate with the man and secure his surrender.
The officers' actions were found to be justified and consistent with training and
expectations.
This case ultimately resulted in injury to the subject as the result of a less lethal weapon
deployment; the Department's full use of force review is discussed above. (See "Case
One" in the Use of Force section of this Report.)
IPA Analysis
This grouping of cases continues a trend that we have seen over the course of our last
few semi-annual reports to the City: PAPD has made steady progress in routinizing the
notification, documentation, and evaluation requirements of its shift to the formal review of
incidents in which firearms were pointed.
We reviewed the reports and the relevant body-worn camera recordings and concurred
with the finding that all the instances listed above were justified by the circumstances. The
context of each case provided a valid foundation for the officers' decision to engage in this
tactic; moreover, the deployments tended to be controlled and brief in duration.
We did, however, have reservations about the one case in which the officer's stated
purpose for pointing a gun was to utilize the weapon-mounted light to see into the subject
vehicle. The pointing was otherwise justified, and our understanding is that the use of the
light is an approved tactic.11 Still, the officer's articulation of the light as the primary
rationale was seemingly worthy of further inquiry, but was not identified or pursued as an
issue.
More favorably, we noted the several instances in which the supervisors identified
collateral issues while conducting the review of the gun-pointing. As we have said before,
maximizing the benefit of the new requirements by taking the opportunity to "expand the
lens" of scrutiny is a constructive approach that we endorse.
The volume of these cases remains relatively small, which is presumably a testament to
the recognition that the tactic is not to be done without specific justification. At the same
time, we were struck by the fact that four of the nine cases featured a partial deficiency
11 The light feature is designed to be physically distinct from the trigger so as to eliminate the
possibility of accidental discharge of the weapon.
17
with regard to body-worn camera activation by involved personnel. Although these
shortcomings happened not to preclude an overall record of what occurred (thanks to the
vantage points offered by other participating officers), it was nonetheless noteworthy. A
few years into its program of equipping officers with this technology, PAPD should
consider taking steps to promote greater, more consistent compliance with policy and
expectations.
RECOMMENDATION # 9: PAPD should focus managerial attention on ways of
ensuring that officers are meeting policy expectations regarding use and activation
of body-worn cameras.
1 | P a g e
DATE: NOVEMBER 4, 2024
TO: HONORABLE CITY COUNCIL
FROM: POLICE CHIEF ANDREW BINDER
SUBJECT: USE OF FORCE SUPPLEMENT TO IPA REPORT
This memorandum responds to the City Council’s November 2020 direction to provide use of force
summary data (which encompasses all use of force incidents in which a “Supervisor’s Report on Use of
Force” has been completed by the Police Department) as an attachment to each Independent Police
Auditor (IPA) report. Policy Manual §300 (“Use of Force”) requires that all uses of force by Police
Department members “be documented promptly, completely, and accurately in an appropriate
report.”1 The policy also requires that, under certain circumstances, a “Supervisor’s Report on Use of
Force” also be completed by the supervisor, and routed for approval through the chain of
command up to and including the Police Chief. Most commonly, a “Supervisor’s Report on Use of Force”
is completed after an officer uses some form of force that results in a visible or apparent physical injury
to a subject or the subject complains of pain or alleges they were injured.
Consistent with the IPA’s expanded scope of administrative review established by the City Council in
November 2020, the Department forwards the following types of use of force cases to the IPA for review
and recommendations: all cases where a subject’s injuries necessitate any treatment beyond minor
medical treatment in the field, and all cases where an officer uses a baton, chemical agent, TASER, less
lethal projectile, canine, or firearm. The IPA’s scope of administrative review was further-expanded in
July 2021 to include cases when a firearm is pointed at a subject.
Consistent with the practice established in the May 2023 iteration of this memorandum, the
Department is choosing to release the race of the recipient(s) of any force used.
This summary covers the period of January 1, 2024 thru June 30, 2024.
Use of Force Cases
From January 1, 2024 thru June 30, 2024, the Police Department responded to more than 19,800
calls for service and effected more than 650 arrests. During that time, there were six cases where
force requiring a “Supervisor’s Report on Use of Force” was used, one of which fell within the IPA’s
scope of administrative review. The IPA’s review of that case appears in the current IPA report, along
with its review of one case from December 2023.
1 The Palo Alto Police Department Policy Manual is updated quarterly and posted online at
https://www.cityofpaloalto.org/Departments/Police/Public-Information-Portal/Police-Policy-Manual.
2 | P a g e
The race of the subjects upon whom force was used during the first half of 2024 was Black (3), White (1),
Hispanic (1), and Other (1).
Firearm Pointed at Person Cases
From January 1, 2024 thru June 30, 2024, officers pointed a firearm at a person on four
occasions. The IPA review of these incidents will appear in a future IPA report.
The current IPA report includes a review of nine incidents during which officers pointed a firearm at a
person, all of which occurred in the second half of 2023 but for which administrative reports were not
completed until after January 1, 2024. In their review of these nine incidents, the IPA concurred in each
case with the Department’s findings that the pointing of the firearm was justified by the circumstances
and consistent with policy. In the nine incidents described in the current IPA report, the race of the
subjects at whom a firearm was pointed were Black (3), Hispanic (3), White (2), and Asian (1).
January – June 2024 Use of Force Summary
Type of Force Number of Cases Status of IPA Review
Physical Strength 6 Completed
Chemical Agent 0
TASER 0
Baton 0
Less-Lethal Projectile 0
Canine 0
Firearm 0
1 | P a g e
DATE: NOVEMBER 4, 2024
TO: HONORABLE CITY COUNCIL
FROM: POLICE CHIEF ANDREW BINDER
SUBJECT: RESPONSE TO IPA RECOMMENDATIONS IN REPORT COVERING INVESTIGATIONS AS
OF MAY 31, 2024
RECOMMENDATION #1: PAPD should ensure that in every external complaint that the
complainant is advised of the results of the internal investigation and that the closing
communication is included in the investigative file.
The Department agrees and has improved its internal tracking system to ensure this occurs.
RECOMMENDATION #2: In cases in which the complainant references earlier conversations
with a supervisor, the supervisor should be made aware of the complaint and incorporated into
relevant approaches to follow-up.
The Department agrees that, where a complainant references earlier conversations with a
supervisor, the Department should continue to involve that supervisor as appropriate in relevant
follow-up.
RECOMMENDATION #3: PAPD should evaluate tactical negotiations with an eye toward
discerning whether further negotiations could have been successful in resolving matters
without resorting to force.
The Department agrees and will continue to evaluate the facts specific to each situation in
developing its tactical response plans.
RECOMMENDATION #4: When PAPD provides training on use of less lethal munitions, it should
stress the Department’s presumption that warnings should be given prior to deployment and
explain the multiple reasons for the warning requirement as well as the policy exceptions to the
“warning” advisory that are set out in policy.
2 | P a g e
The Department agrees and will continue to provide instruction to officers pertaining to the
issuance of a warning, when appropriate, prior to the use of less lethal force.
RECOMMENDATION #5: In tactical situations in which force is used resulting in significant
injury, all officers and supervisors who responded to the scene and witnessed the use of less
lethal force should be required to prepare a supplemental report dictating their actions and
observations.
The Department agrees that personnel involved in any use of force, including less lethal force,
should document their actions consistent with existing policy.
RECOMMENDATION #6: In tactical situations in which the use of less lethal force results in
significant injury, command, involved and other key officers (such as negotiators) should be
interviewed regarding salient issues.
The Department agrees that, when completing an administrative investigation of a use of force,
involved personnel should be interviewed as needed to capture a comprehensive version of the
event being evaluated.
RECOMMENDATION# 7: In cases in which less lethal force is used and results in significant
injury, supervisors should be instructed to expressly engage in a totality of circumstances
analysis setting out in writing all relevant factors in evaluating the reasonableness of the force.
The Department agrees that, consistent with existing policy, when completing an administrative
investigation of a use of force, supervisors should continue, per existing policy, to engage in a
totality of circumstances analysis setting out in writing all relevant factors in evaluating the
reasonableness of the force.
RECOMMENDATION #8: PAPD should revise its policy relating to use of less lethal munitions to
expressly reference the need to meet the requirements of the Department’s overarching use of
force policy.
The Department agrees and has updated its less lethal munitions policy to expressly conform
with its existing practice of also assessing less lethal force under the overarching use of force
policy.
RECOMMENDATION # 9: PAPD should focus managerial attention on ways of ensuring that
officers are meeting policy expectations regarding use and activation of body-worn cameras.
The Department agrees and will continue to focus attention on ensuring officers are using body-
worn cameras consistent with Department policy.