HomeMy WebLinkAboutStaff Report 2403-2724CITY OF PALO ALTO
CITY COUNCIL
Special Meeting
Monday, April 15, 2024
Council Chambers & Hybrid
5:30 PM
Agenda Item
6.Staff Recommends Increasing the Budget for the Advanced Heat Pump Water Heater Pilot
Program by $846,000 to Increase Participation with Higher Rebates, and Amend the Fiscal
Year Budget Appropriation for the Gas Fund; CEQA Status: Not a Project under CEQA
Guidelines Section 15378(b)(5) Consent Questions
City Council
Staff Report
From: City Manager
Report Type: CONSENT CALENDAR
Lead Department: Utilities
Meeting Date: April 15, 2024
Staff Report: 2403-2724
TITLE
Staff Recommends Increasing the Budget for the Advanced Heat Pump Water Heater Pilot
Program by $846,000 to Increase Participation with Higher Rebates, and Amend the Fiscal Year
Budget Appropriation for the Gas Fund; CEQA Status: Not a Project under CEQA Guidelines
Section 15378(b)(5)
RECOMMENDATION
Staff recommends that Council:
1. Increase the budget for the Advanced Heat Pump Water Heater (HPWH) Pilot Program by
$846,000 to increase participation.
2. Amend the Fiscal Year 2024 Budget Appropriation (requires a 2/3 vote) for
the following:
a. Gas Fund
i. Increase the Contract Services expenditure appropriation by
$846,000; and
ii. Decrease the Gas Cap and Trade Reserve by $846,000.
EXECUTIVE SUMMARY
Last year staff launched the City’s pilot Heat Pump Water Heater program offering expert help to
residents install a better water heater. The City handles the permits, contractors, and installation
for program participants. This program is one of many home electrification tools available to Palo
Alto residents to support a greener community and advance the Council’s Climate Change &
Natural Environment - Protection & Adaptation 2024 priority.
Since November 1, 2023 the City has offered discounted pricing for its full-service HPWH program
due to the availability of State incentive funds. This lower pricing has helped increase
participation in the program, noting as of April 1, 2024 there are nearly 350 participants. Staff
recommends increasing the program budget by $846,000 to continue to offer lower pricing for
the full-service program. The list below shows the up-front cost to the participant for that
program over time:
•Participant up-front cost at program launch (March 2023): $2,700 + site preparation
costs (about $1,000 on average)
•Current pricing (as of November 1, 2023): $1,900 + a $1,500 credit toward site
preparation costs, which covers 100% of the site preparation costs for most customers
•Tentative pricing if additional budget is approved (with this action): $2,300 + $1,000
credit toward site preparation costs
Should Council approve the budget action as part of this staff report, this would mean program
participants savings of up to $6,060, versus today’s savings (with State incentives) of up to $7,100.
With this budget amendment staff would also increase the rebate for those residents who hire
their own contractors. Analysis of 2023 projects showed that customers paid, on average, $1,000
less when they used the full-service program instead of hiring their own contractor. Staff believes
encouraging more contractors to install HPWH in Palo Alto will help the community electrify more
quickly in the future, advancing the Council’s sustainability goals set through the City’s
Sustainability Climate Action Plan (S/CAP). With this additional budget, staff would change the
rebate from the current level ($2,300) to a graduated rebate (55% of project costs up to $3,500).
BACKGROUND
The City of Palo Alto launched the Advanced Heat Pump Water Heater (HPWH) Pilot Program in
March 2023. It included two alternatives for participants: 1) hire your own contractor and get a
$2,300 rebate, or 2) participate in the full-service program. The full service HPWH program
provides an end-to-end advisory and installation service to homeowners to switch from a gas
water heater to a HPWH at a discounted price. The program also offers an on-bill financing option
with 0% interest to lower the upfront cost to customers. As of March 7, 2024 over 300 people
have contracted for a HPWH through the program, 266 through the full-service program and 57
through the rebate program. With the current pace of new signups, the City is on track to do
around 250 to 300 installations per year, equivalent to about 25% of the water heaters replaced
each year. On November 1, 2023 the State launched TECH Clean California, a statewide initiative
designed to accelerate heat pump adoption. Homeowners statewide could receive incentives of
$3,100 to $3,800 for HPWHs installed by TECH-certified contractors, which could be paired with
local rebates like Palo Alto’s. The City was also able to incorporate this new incentive into the
Full-Service HPWH program to lower the price of that program to $1,900. The City also added up
to $1,500 in credits for site preparation work such as long conduit runs, relocation of the water
heater, etc. Even though it lowered the program pricing, the City was still able to reduce the
amount of incentive funding it committed to each installation due to the large State incentives
provided. The City saved roughly $170,000 from November 1, 2023 through March 7, 2024 when
the State incentive budget was exhausted. The improved pricing helped drive program
participation. At least 60 customers who had previously dropped out of the program rejoined
upon learning about the new incentives and more favorable pricing. The incentive also increased
the percentage of people who signed a contract after initially signing up, rather than leaving the
program. However, on March 7, the TECH Clean CA program announced that the funds had been
fully expended. Available funds declined more rapidly than expected, likely due to the
unexpected addition of multi-family central water heating to the program.
To avoid program disruption staff is devoting some of the $170,000 savings noted above to
maintain the current program pricing until Council is able to act on this staff recommendation.
ANALYSIS
Cost of installation continues to be a key decision in whether to install a heat pump water heater
over gas water heater.
To maintain the momentum of residents taking advantage of the full-service program staff is
recommending pricing of $2,300 (for a standard 65 gallon HPWH) and an up to $1000 credit for
site preparation measures.
To keep the rebate program competitive with the full-service program staff would like to change
the rebate to be 55% of project costs up to a maximum of $3,500. These actions would require
an additional $846,000 in funding to cover the remaining ~700 HPWH installations to meet the
pilot program target of 1,000 HPWH.
Staff evaluated several alternatives, as shown in Table 1, below.
Table 1: Pricing Alternatives Considered and Budget Required
Option Pricing (65 gallon HPWH) Funding Need
1: Return to original pricing $2,700, no site prep allowance None
2: Maintain Current Pricing $1,900 + $1,500 site prep allowance $1.63 million
3: Lower pricing + site
preparation credit
$2,300 + $1000 site prep allowance $850,000
4: Original pricing + site
preparation credit
$2,700 + $1000 site prep allowance $560,000
The following chart gives an example of how the revised pricing in the staff recommended
alternative 3 would work for a participant in the full-service program. Assuming a 65-gallon
HPWH with an up-front City-contracted cost of $7,561 and $1,000 in site preparation expenses,
the $1,000 site preparation credit and the $5,261 in City discounts would yield a participant cost
of $2,300. Most customers will also be eligible for a 30% federal tax credit (up to $2,000), which
would result in a total customer cost of $1,610.
This is well below the average cost to install a conventional gas water heater, which is estimated
at $2,000 or more. However, even the up-front price without the tax credit is competitive with a
gas water heater. Since it may be difficult for many participants to psychologically factor in the
tax credit when making decisions, staff believes it is important for the up-front cost to remain
competitive. And those participants who would like to pay even less up-front can take advantage
of the $1,200 on-bill financing loan and pay $1,100 up-front with a $20/month charge on their
electric bill for five years, which staff expects to be partially or fully offset by utility bill savings
from switching from gas to electricity.
FISCAL/RESOURCE IMPACT
Staff recommends an appropriation of $846,000 in the FY 2024 Electric Fund operating budget
to fund the Advanced Heat Pump Water Heater Pilot Program, offset by a reduction of $846,000
from the Gas Fund’s Gas Cap and Trade Reserve, which is projected to be at $12.1 million at the
end of fiscal year (FY) 2024 ($11.2 million after the proposed withdrawal, assuming program
participants use the entire $846,000). New revenue for this reserve is expected to be $2 million
to $3 million per year through FY 2029. The existing reserve, the new revenue, and other available
funding sources like the Low Carbon Fuel Standard reserve and revenues and the Electric Utility
Cap and Trade and Public Benefits reserves and revenues should provide enough funding for
other decarbonization programs in addition to this program, even if this additional budget for
the HPWH program is approved.
STAKEHOLDER ENGAGEMENT
Staff reviewed this proposal with the Council Ad Hoc Climate Protection Committee, which
unanimously recommended approval. Staff continues to engage key stakeholders and S/CAP
working group members about this program and other elements of our S/CAP implementation.
Communications and outreach continues to build community awareness about the benefits of
the HPWH program, including recently sending a postcard to all households in Palo Alto.
Notable that as part of our digital advertising, interest and value in the program is highest when
discussing savings to residents and taking actions to protect our planet. Program website can be
found at www.cityofpaloalto.org/switch.
ENVIRONMENTAL REVIEW
Council’s approval of the Advanced Heat Pump Water Heater Program budget is not subject to
CEQA review, as an administrative government activity that will not result in any direct or indirect
physical change to the environment (CEQA Guidelines section 15378(b)(5)). Potential
environmental impacts of the Advanced Heat Pump Water Heater Program were analyzed as part
of the Sustainability and Climate Action Plan (S/CAP) Addendum to the Comprehensive Plan
Environmental Impact Report. On June 5, 2023 (Staff Report #2303-1158) Council certified the
Addendum, which found that the S/CAP programs would not result in any significant or
substantially more severe effects beyond what was previously analyzed in the Comprehensive
Plan EIR.
ATTACHMENTS
None.
APPROVED BY:
Dean Batchelor, Director of Utilities
Dear Mayor and Council Members,
On behalf of City Manager Ed Shikada, please see staff responses below for questions from
Council Member Tanaka on the Monday, April 15 Council Meeting.
Item 5: Approval of Construction Contract C24190225 with Graham Contractors, Inc. in an
Amount Not-to-Exceed $1,594,195 and Authorization for the City Manager or Their Designee
to Negotiate and Execute Change Orders for Related Additional but Unforeseen Work that
may Develop During the Project Up to a Not-to-Exceed Amount of $159,420 for the Fiscal Year
2024 Streets Preventive Maintenance Project, Capital Improvement Program Projects PE-
86070, and PO-11001; CEQA status – exempt under CEQA Guidelines Section 15301(c)
1. In light of Graham Contractors, Inc.'s legal dispute detailed in the case of Graham
Contracting, Ltd. v. City of Federal Way, which has exposed vulnerabilities in managing
contractual obligations and dispute resolutions that ultimately resulted in a lawsuit as a
result of contractual delays, how does the city propose to mitigate these risks in the
administration of the Fiscal Year 2024 Streets Preventive Maintenance Project? Please
provide detailed strategies that will be employed.
Staff response: First, it should also be noted that the contract award pertains to Graham
Contractors, Inc., a California corporation, and not Graham Contracting, Ltd., a Washington
corporation, as referenced in the legal case. In the Graham Contracting, Ltd. v. City of
Federal Way case, a court found against Graham Contracting and in favor of the City of
Federal Way because Graham did not follow the dispute resolution procedures included in
the relevant contract. As is common practice in staff’s administration of all construction
contracts, in the event of a dispute staff will insist that the contract dispute resolution
procedures are followed and will not waive the City’s rights under the contract.
2. Given the current economic climate and the pressing needs of our community in other
critical areas such as housing, how does the city justify prioritizing this particular street
preventive maintenance project over other potentially more urgent community needs?
Furthermore, what comprehensive assessment confirms that the current condition of the
streets involved in this project indeed warrants this level of immediate investment, or
could these funds be more effectively allocated to address other immediate challenges
facing our community?
Staff response: The prioritization of funding for City needs is conducted by the City Council
through the annual budget process. The City Council has budgeted an annual amount in the
capital improvement program’s Street Maintenance project to further the City’s goal of
maintaining an average citywide pavement condition index score of 85. As described in the
staff report, staff conducts biennial surveys of all City streets to determine pavement
condition index scores that, along with planned utility work and bicycle facilities, are used to
prioritize which streets are selected for this annual project as well as the annual street
resurfacing project.
3. In light of the discrepancy between Graham Contractors, Inc.'s bid and the engineer's
estimate, which suggests a significant undervaluation or possible oversight in the project's
complexity and required resources, can you explain how the city plans to ensure that this
contract will not encounter unforeseen cost overruns or require additional funding
beyond the allocated budget? Specifically, what measures are in place to prevent the
project from exceeding its financial boundaries due to the initial underestimation, and
how will these measures protect the city's financial interests without compromising on
the quality and timeline of the project?
Staff response: The engineer’s estimate is based on previous project pricing with
consideration to inflation to come up with an estimated total project cost. In this instance,
the bid from Graham Contractors, Inc. came in 5% below the engineer’s estimate. The
budgeted contract amount will be fixed to the amount of $1,753,615 which includes a 10%
contingency amount to account for any unforeseen circumstances. Historically for this
annual project, staff has not encountered issues staying within these financial boundaries.
For any adjustments to the Contract Value, the contractor is required to follow City
processes outlined in the construction contract. Requests are reviewed by project staff and
approved or rejected accordingly.
Item 6: Staff Recommends Increasing the Budget for the Advanced Heat Pump Water Heater
Pilot Program by $846,000 to Increase Participation with Higher Rebates, and Amend the
Fiscal Year Budget Appropriation for the Gas Fund; CEQA Status: Not a Project under CEQA
Guidelines Section 15378(b)(5)
1. Considering the significant allocation of $846,000 from the Gas Fund's Cap and Trade
Reserve for the HPWH Pilot Program, could you elaborate on how this investment
compares, in terms of projected environmental impact and cost-effectiveness, with other
potential uses of these funds? Specifically, how does this initiative align with our broader
sustainability goals compared to alternative projects that these funds could support,
ensuring we maximize the environmental benefit and equity per dollar spent across the
community?
Staff Response: To meet the City’s S/CAP goals, staff is working to implement a number of
programs targeting GHG emissions reductions in both residential and nonresidential
building sectors as well as the transportation sector. Within the residential building sector,
water heating in single family homes accounts for 40% of the GHG emissions and is the
second most cost-effective GHG emissions potential, behind central HVAC system with
cooling, which accounts for only 10% of the GHG emissions in single family homes (see chart
below). While there are other strategies that are more cost effective than electrification of
water heating in single family homes, the City will not be able to meet its 80x30 goals by
solely relying on GHG emission reductions in the transportation sector.
source: 2022 Sustainability/Climate Action Plan
2. Considering that nearly 44.1% of Palo Alto's population are renters and may face barriers
to participating in the HPWH Pilot Program, how does the city plan to ensure equitable
access to the program's benefits across all income levels and housing situations,
particularly for those who may not have the authority to make such installations in their
homes?
Staff Response: Staff agrees that renters should have equal access to electrification
programs and their benefits. The current turnkey HPWH program is open to participation by
renters with consent by their landlords. Because the program is designed to provide the
service of a pre-screened contractor that can cover the electrical and plumbing work as well
as the permit coordination, with an upfront cost to replace a gas water heater with a HPWH
that is lower than a like-for-like gas water heater replacement, this makes the program
attractive from a landlord perspective. Low-income residents in single-family homes are
eligible to participate in the Residential Energy Assistance Program (REAP), which offers a
HPWH retrofit at no cost, in addition to other no cost efficiency retrofits. The City continues
to receive generous state incentives for HPWH retrofits for income-qualified customers,
with up to $4,885 for each HPWH installed plus an additional $4000 for electrical upgrades.
3. How does the city justify the expectation to double the program's installation rates from
350 to 700 participants with the proposed incentives, which are notably less generous
than those offered after November 1, 2023? Specifically, what strategies are in place to
ensure that the reduced incentives will still effectively motivate a significant increase in
participant uptake, despite the increased financial commitment required from them?
Staff Response: The new incentives, while slightly lower than the previous incentives that
included the state's TECH funds before they were expended, will continue to offer a new
HPWH retrofit that is price-competitive with a like-for-like gas water heater replacement.
With the new incentive level, the average customer cost for a new permitted HPWH will be
$2,300, or $1,100 if they choose the zero interest on bill financing option. After taking into
account the 30% federal tax credit for heat pump installation, the net customer cost is just
$1,600. By comparison, a gas tank water heater replacement is between $2,000 to $2,500
before the permit cost. This means the customer will continue to get substantial savings by
choosing the turnkey HPWH program.
Item 10: Approval of Contract Amendment Number 2 to Seven On-call Consulting Contracts
to Increase in the Amount by $500,000 to a Total Not to Exceed to $3.5 Million and Extend
Term by Three Months to Provide Expertise for Long Range Planning Projects, Application
Processing, Environmental Review, and Other Planning Analysis in the Planning and
Development Services Department
1. Given the proposal to increase the budget for on-call consulting contracts by $500,000,
the staff report fails to provide a precise, itemized breakdown of this allocation, offering
only broad implications of its use across various projects and services. Considering the
importance of fiscal responsibility and transparency to our constituents, what is a detailed
justification for this increase? Specifically, how will each segment of the increase directly
contribute to the city's strategic priorities and deliver tangible benefits to our
community? We are seeking more specifics rather than the broad strokes provided in the
staff report.
Staff response: The proposed amendment seeks to augment contract capacity only, without
the need for an additional increase to the budget. The budget to support this work has
already been approved in the FY2024 Operating Budget. The additional contract capacity
will support: current planning application processing, the next phase of the parklet
prototype study, continuation of the retail study, Housing Element program
implementation, and any Council priorities that are initiated between now and September
2024. Approval of this item is directly in support of providing planning services to the
community and addressing the City’s strategic priorities. The budget and work associated
with these contracts have already been approved by Council, and no additional budget will
be allocated without Council consideration and approval.
2. Given the proposed $500,000 increase in the budget for on-call consulting contracts, and
recognizing the critical need for the city to maintain and develop its internal planning and
development expertise, how does the city plan to address the potential long-term
negative impacts of this dependency on external consultants? Specifically, how will the
city mitigate the erosion of in-house expertise, manage escalating costs associated with
prolonged consultant use, and ensure operational consistency amid potential risks
introduced by relying heavily on external entities? Is there a strategic plan in place to
balance the benefits of external expertise with the development of our city staff's
capabilities to safeguard our fiscal health and strategic autonomy?
Staff response: The use of on-call consultants offers a flexible solution to the City’s evolving
needs, enabling staff to respond to the changing needs of the community while maintaining
fiscal prudence. Through the use of on-call consultants, the City has the ability to scale
services up or down based on workload, staffing level, technical expertise, and economic
conditions. This approach ensures the continuity of services during staffing vacancies or
peak application volume and provides specialized expertise required for policy
consideration as it relates to Council priorities. Utilizing on-call consultants allows the
department to avoid overstaffing for peak application volume and specialized technical
support, thereby contributing to the City’s financial health and operational flexibility.