HomeMy WebLinkAboutStaff Report 2308-191611.Information Item: Summary of Fiscal Year 2022-2023 Community Development Block
Grant (CDBG) Program Accomplishments - Review of the Draft Consolidated Annual
Performance and Evaluation Report (CAPER). CEQA Status – Not a Project
City Council
Staff Report
From: City Manager
Report Type: INFORMATION REPORTS
Lead Department: Planning and Development Services
Meeting Date: November 6, 2023
Report #:2308-1916
TITLE
Information Item: Summary of Fiscal Year 2022-2023 Community Development Block Grant
(CDBG) Program Accomplishments - Review of the Draft Consolidated Annual Performance and
Evaluation Report (CAPER). CEQA Status – Not a Project
RECOMMENDATION
This is an informational report and no action is required.
EXECUTIVE SUMMARY
The City is required to report annually to U.S. Department of Housing and Urban Development
(HUD) the accomplishments for its Community Development Block Grant (CDBG) program. This
report, the Consolidated Annual Performance and Evaluation Report (CAPER), summarizes the
City’s CDBG accomplishments and expenditures for the Program Year/Fiscal Year 2022-2023
CDBG funding cycle. The City funded a total of seven projects that are summarized below.
The City conducted a public hearing with the Human Relations Commission on September 14,
2023 to allow for public review and discussion of the CAPER (Attachment A). The report was
submitted to HUD by the September 29, 2023 deadline.
BACKGROUND
The City of Palo Alto receives funds annually from HUD as an entitlement city under the CDBG
program. As a recipient of CDBG funds, the City is required to prepare a CAPER at the end of
each fiscal year. The CAPER describes the City’s progress implementing the activities identified
in the 2022-2023 Annual Action Plan1 and the goals and objectives of the 2020-2025
Consolidated Plan.2
1 Annual Action Plan: An annual report listing the activities the City intends to undertake with CDBG funds to
address the needs and implement the strategies identified in the Consolidated Plan.
2 Consolidated Plan (Con Plan): A five-year strategic plan that addresses the housing and non-housing community
development needs of lower income persons and establishes annual goals and objectives to meet the identified
needs.
The HRC reviewed the CAPER report on September 14, 2023 and briefly discussed the findings
and asked a few clarifying questions. The HRC did not provide any substantive comments on the
CAPER. Additionally, there were no members of the public that spoke to this item.
ANALYSIS
During FY 2022-2023, the City’s CDBG subrecipients continued to provide vital services to
extremely low, very low, low, and moderate-income households while addressing the priorities
and needs of the community and the City’s funding priorities. The City has achieved a number
of goals as outlined in the 2022-2023 Annual Action Plan (AAP) through CDBG funding.
A total of $620,468 was available for CDBG projects and programs during the 2022-23 program
year. The City received $513,168 from the federal CDBG program and approximately $107,300 in
program income. Through CDBG funds, 310 persons were assisted in this program year. Of those,
275 were extremely low-income, 23 were low-income and 12 were moderate-income.
CDBG CARES-Act (CDBG-CV) funds were available in FY 2022-23 and utilized for planning and
administrative services to continue providing assistance to homeless providers in regard to their
CV contracts, scope of work and the required substantial amendment processes. The number of
persons assisted through CDBG-CV funds will be reported in next year’s FY 2023-24 CAPER.
The draft 2022-2023 CAPER (Attachment A) provides a detailed description of the programs and
project accomplishments. The major accomplishments include the following:
1.Catholic Charities assisted mostly low- and moderate-income (LMI) elderly residents
through the Long-Term Care Ombudsman Program at the Palo Alto long-term care facilities
that mainly serve low-income residents. Additionally, the Long-Term Care Ombudsman
Program resolved complaints made by, or on behalf of, low-income elderly residents of the
facilities. [Goal: Assist 50 individuals; Actual: 62 individuals]
2.Alta Housing had on-site counseling services available to the residents of the 131 units of
the Single-Room Occupancy (SRO) Resident Support Program at Alma Place (25 units) and
Barker Hotel (106 units). [Goal: Assist 50; Actual: 148 individuals]
3.LifeMoves, at the Opportunity Services Center, provided case management services,
including assistance with housing and job searches, referrals, and mentoring homeless
and/or very low-income Palo Alto residents. [Goal: Assist 30 individuals; Actual: 49
individuals]
4.Project Sentinel assisted LMI individuals in investigating their fair housing complaints, as
well as provided individual consultation relating to specific fair housing questions. The
outreach goal was 100 individuals, and the case management goal was 15 LMI individuals.
Project Sentinel completed outreach to 779 residents who received fair housing mailers,
and provided case management to 22 LMI residents. [Goal 1: Outreach 100 individuals;
Actual 779 individuals] [Goal 2: Assist 15 LMI individuals; Actual 22 LMI individuals]
5.Silicon Valley Independent Living Center (SVILC) (Housing and Emergency Services)
assisted adults with disabilities in developing an independent living plan for housing that
resulted in improved accessibility to decent, affordable housing. [Goal: Assist 24 individuals;
Actual: 24 individuals]
6.Rebuilding Together Peninsula (Safe at Home) assisted income-qualified owner-occupied
households with home rehabilitation. [Goal: Assist 4 households; Actual: 5 households]
7.525 E. Charleston Road Eden Housing requested funds for public facilities improvements
adjacent to its proposed 50-unit affordable housing development. Approximately half the
units are for persons with disabilities. [Goal: Assist 355 individuals; Actual: 0 individuals]
Michell Park Place/525 E. Charleston Road affordable housing project’s tax credit
application (LIHTC) was recently approved and construction is targeted to commence in
early 2024.
TIMELINE
As required by HUD, the FY 2022-23 CAPER was submitted by the September 28th deadline.
FISCAL/RESOURCE IMPACT
This informational report has no fiscal impact.
STAKEHOLDER ENGAGEMENT
An advertisement was published in The Daily Post on August 28, 2023 announcing the
availability of the draft CAPER for public review and comment. The draft CAPER was posted on
the City’s CDBG webpage (https://www.cityofpaloalto.org/cdbg) from August 30, 2023 through
September 13, 2023, meeting the 15-day public comment period requirement. The Human
Relations Commission held a public hearing on September 14, 2023, to discuss the CAPER and
provide the public the opportunity to comment; the meeting fulfills the public hearing
requirement for the CAPER. There were no public comments made during the hearing and the
HRC did not provide comments necessitating changes to the contents and or metrics of the
CAPER Report.
ENVIRONMENTAL REVIEW
Council action on this item is not a considered a project as defined by CEQA because the
Consolidated Annual Performance and Evaluation Report is for informational purposes only with
no action required by the Council.
ATTACHMENTS
Attachment A: FY 2022-2023 Palo Alto CAPER Report
APPROVED BY:
Jonathan Lait, Planning and Development Services Director
Draft September 28, 2023
DRAFT
2022-2023
Consolidated Annual Performance and
Evaluation Report
(CAPER)
PUBLIC COMMENT PERIOD
AUGUST 30, 2023 – SEPTEMBER 13, 2023
SUBMITTED TO HOUSING AND URBAN DEVELOPMENT (HUD)
SEPTEMBER 28, 2023
ADMINISTERED BY: PLANNING AND DEVELOPMENT SERVICES
Draft September 28, 2023
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 2
CR-05 - Goals and Outcomes
Progress the jurisdiction has made in carrying out its strategic plan and its action plan. 91.520(a)
This could be an overview that includes major initiatives and highlights that were proposed and executed throughout the program
year.
Below, as shown in Table 1 - City of Palo Alto's accomplishments for the Program Year & Strategic Plan to date. The description
illustrates the strides made toward fulfilling the objectives outlined in the strategic and annual action plans. Throughout the FY2022-
23 Program Year, the City successfully attained a significant portion of its yearly objectives and is progressing well toward
accomplishing the overarching five-year goals specified in the Consolidated Plan. This includes the Substantial Amendment to the
FY2022-2023 Annual Action Plan.
The major accomplishments include the following for FY2022-2023:
1. Catholic Charities assisted mostly low- and moderate-income (LMI) elderly residents through the Long-Term Care Ombudsman
Program at the Palo Alto long-term care facilities that mainly serve low-income residents. Additionally, the Long-Term Care
Ombudsman Program resolved complaints made by, or on behalf of, low-income elderly residents of the facilities. [Goal: Assist
50 individuals; Actual 62 individuals]
2. Alta Housing had on-site counseling services available to the residents of the 131 units of the Single-Room Occupancy (SRO)
Resident Support Program at Alma Place (25 units) and Barker Hotel (106 units). [Goal: Assist 50; Actual 148 individuals]
3. LifeMoves, at the Opportunity Services Center, provided case management services, including assistance with housing and job
searches, referrals, and mentoring homeless and/or very low-income Palo Alto residents. [Goal: Assist 30 individuals; Actual
49 individuals]
4. Project Sentinel assisted LMI individuals in investigating their fair housing complaints, as well as received individual
consultation relating to specific fair housing questions. The outreach goal was based on 100 individuals and the case
management goal was 15 LMI individuals. Actual reports revealed the following: outreach was provided to 779 residents
receiving fair housing mailers of which 33 residents received direct outreach, case management assisted 22 LMI residents. It
must be noted, all fair housing activities must meet HUD’s national objective of assisting LMI residents. Table One of this CAPER
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 3
reflects LMI accomplishments of the 22 LMI individuals who received case management and fair housing consolation. [Goal 1:
Assist 100 individuals; Actual 779 individuals] [Goal 2: Assist 15 LMI individuals; Actual 22 LMI individuals]
5. Silicon Valley Independent Living Center (SVILC) (Housing and Emergency Services) assisted adults with disabilities in
developing an independent living plan for housing that resulted in improved accessibility to decent, affordable housing. [Goal:
Assist 24 individuals; Actual 24 individuals]
6. Rebuilding Together Peninsula (Safe at Home) assisted income-qualified owner-occupied households with home
rehabilitation. [Goal: Assist 4 households; Actual 5 households]
7. 525 E. Charleston Road Eden Housing requested funds for public facilities improvements adjacent to its proposed 50-unit
affordable housing development. Approximately half the units are for persons with disabilities. [Goal: Assist 355 individuals;
Actual 0 individuals]
Michell Park Place/525 E. Charleston Road affordable housing project’s tax credit application (LIHTC) was recently approved
and construction is targeted to commence in early 2024.
Other CDBG Program Updates
A total of $620,468 was available for CDBG funding projects and programs during the 2022-23 program year. The City received
$513,168 from the federal CDBG program and approximately $107,300 in program income. Through CDBG funds 310 persons were
assisted in this program year. Of the 310 persons, 275 were extremely low-income, 23 were low-income and 12 were moderate-
income of the total.
CDBG CARES-Act (CDBG-CV) funds were available in FY 2022-23. CDBG-CV funds were utilized in FY 2022-23 for planning and
administrative services in order to continue to provide assistance to homeless providers in regards to their CV contracts, scope of work
and the required substantial amendment processes. The number of persons assisted through CDBG-CV funds will be reported in next
year’s FY 2023-24 CAPER.
FY2022 Annual Action Plan Substantial Amendment
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 4
The approved FY2022-23 AAP included funding of $356,330 for the Mitchell Park Place/525 E. Charleston Road project. CDBG funding
was to be allocated for predevelopment costs associated with an affordable housing development. This activity supports affordable
housing development at a Santa Clara County-owned property; Eden Housing will develop 50 affordable housing units, half of which
are for people with disabilities. As the property owner, the County plans to execute a long-term lease with the developer, Eden
Housing. In late Summer 2022, the City was informed by HUD that the Mitchell Park Place project description was incorrectly
represented in the FY2022-23 Annual Action Plan. A substantial amendment is needed to amend section AP-38 Project Summary
description of the FY2022-23 Annual Action Plan.
Comparison of the proposed versus actual outcomes for each outcome measure submitted with the consolidated plan and explain,
if applicable, why progress was not made toward meeting goals and objectives. 91.520(g)
Categories, priority levels, funding sources and amounts, outcomes/objectives, goal outcome indicators, units of measure, targets,
actual outcomes/outputs, and percentage completed for each of the grantee’s program year goals.
Goal Category Source /
Amount
Indicator Unit of
Measure
Expected
–
Strategic
Plan
Actual –
Strategic
Plan
*Percent
Complete
Expected –
Program
Year
Actual –
Program
Year
*Percent
Complete
Affordable
Housing
Affordable
Housing
CDBG:
$900,000
Rental units
rehabilitated
Household
Housing
Unit
107 0 0.00% n/a n/a n/a
Homeowner Housing
Rehabilitated
Household
Housing
Unit
40 11 27.50% 4 5 125%
Economic
Development
Non-Housing
Community
Development
CDBG:
$900,000
Public service activities
other than
Low/Moderate Income
Housing Benefit
Persons
Assisted 0 0 0.00%
n/a n/a n/a
Homeless Person
Overnight Shelter
Persons
Assisted 0 0 0.00% n/a n/a n/a
Jobs created/retained Jobs 150 28 18.67% n/a n/a n/a
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 5
Fair Housing
Non-Housing
Community
Development
CDBG:
$150,000
Public service activities
other than
Low/Moderate Income
Housing Benefit
Persons
Assisted 75 63 84% 15 22 146.67%
Homelessness
Homeless
CDBG:
$240,000
/
CDBG-CV:
$294,000
(CDBG-CV
funds were
not utilized
in FY2022-
2023 in a
matter that
would
contribute
to the
Actual # of
each unit
measured.
Public service activities
other than
Low/Moderate Income
Housing Benefit
Persons
Assisted 850 577 67.90% 161 148 92.00%
Tenant-based rental
assistance / Rapid
Rehousing
Households
Assisted 60 54 90.00% n/a n/a n/a
Homeless Person
Overnight Shelter
Persons
Assisted 100 43 43.00% 30 49 163%
Overnight/Emergency
Shelter/Transitional
Housing Beds added
Beds 0 0 0.00% n/a n/a n/a
Homelessness
Prevention
Persons
Assisted 0 0 0.00% n/a n/a n/a
Strengthen
Neighborhoods
Non-
Homeless
Special Needs
Non-Housing
Community
Development
CDBG:
$120,000
Public Facility or
Infrastructure Activities
other than
Low/Moderate Income
Housing Benefit
Persons
Assisted 1200 0 0.00% n/a n/a n/a
Public service activities
other than
Low/Moderate Income
Housing Benefit
Persons
Assisted 1345 1636 121.6% 77 62 80.50%
Homeless Person
Overnight Shelter
Persons
Assisted 0 0 0.00% n/a n/a n/a
Table 1 - Accomplishments – Program Year & Strategic Plan to Date
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 6
*IDIS (Integrated Disbursement and Information System) automatically rounds percentages to the nearest whole number: rounding up if the
decimal portion is 0.50 or greater and rounds down if it’s less than 0.50. Table 1 reports on precise percentages.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 7
Assess how the jurisdiction’s use of funds, particularly CDBG, addresses the priorities and specific objectives identified in the plan,
giving special attention to the highest priority activities identified.
Throughout Program Year 2022-23, the subrecipients of the City's Community Development Block Grant (CDBG) persistently delivered
essential services to households belonging to extremely low, very low, low, and moderate income brackets. Simultaneously, they
tackled the priorities and needs of the community, as outlined in the City's officially adopted 2020-25 Consolidated Plan.
The City has achieved a number of goals as outlined in the 2022-2023 Annual Action Plan (AAP) through CDBG funding. A total of
$620,468 is available for funding projects and programs during the 2022-2023 Program Year. The City received $513,168 from the
federal CDBG program, approximately $107,300 in program income. At the time of this report, the City has spent approximately
$223,052.67.
Through CDBG funds, in total, 310 persons were assisted in this program year. Of the 310 persons, 275 were extremely low-income,
23 were low-income and 12 were moderate-income of the total.
With the CDBG annual formula grant, Catholic Charities, through the Ombudsman Program, assisted 62 senior residents through
visitation, resolved complaints, phone outreach at the local long-term facilities, and LifeMoves, at the Opportunity Services Center,
provided case management services, including assistance with housing and job searches to 49 homeless/very low-income community
residents. Project Sentinel provided fair housing and tenant/landlord mediation services to 22 local residents. Additionally, through
the CDBG funds, Alta Housing was able to offer on-site counseling services to 148 residents of the Single-Room Occupancy (SRO)
Resident Support Program. Additionally, Rebuilding Together Peninsula was able to assist 5 households with home rehabilitation to
help assist in the City’s goal of affordable housing.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 8
CR-10 – Racial and Ethnic composition of families assisted
Describe the families assisted (including the racial and ethnic status of families assisted).
91.520(a)
CDBG
White: 183
Black/African American: 60
Asian: 31
American Indian/Alaskan Native: 4
Native Hawaiian/Other Pacific Islander: 0
American Indian/Alaskan Native & White: 1
Asian White: 4
Black/African American & White: 0
American Indian/Alaskan Native & Black/African
American: 1
Other multi-racial: 24
Asian/Pacific Islander: 0
Total 310
Hispanic 56
Not Hispanic 254
Table 2 – Table of assistance to racial and ethnic populations by source of funds
Narrative
Table 2 shows the racial and ethnic categories of total individuals served in FY2022-23 through
CDBG funds. Total number (310) does not include individuals assisted through the CDBG-CV
related activities. CDBG-CV related activities requested expansion to their contracts. This will be
reported in the following year’s CAPER. In total, the City’s CDBG program served 310 individuals
in FY2022-23. Of those individuals, approximately 59% were White; 19% were African American;
5% were Asian; less than 1% were either American Indian/American Native, American
Indian/Alaskan Native and Black, American Indian/Alaskan Native and White, Asian White,
American Indian/Alaskan Native & Black/African American. 7% of individuals reported as “Other.”
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 9
CR-15 – Resources and Investments 91.520(a)
Identify the resources made available
Source of Funds Source Resources Made
Available
Amount Expended
During Program Year
CDBG public – federal 620,468 223,052.67
Other public – federal 0 0
Table 3 – Resources Made Available
Narrative
Except for one CDBG activity, 525 E. Charleston Road, nearly all of the City’s CDBG subrecipients
effectively utilized their grant funds during FY2022-23.
• 525 E. Charleston Road bidding for the CDBG-funded public facilities improvements
section of the project is anticipated in the Fall of 2023, while construction is planned to
commence in early 2024.
Identify the geographic distribution and location of investments
Target Area Planned Percentage of
Allocation
Actual Percentage of
Allocation
Narrative Description
N/A
Table 4 – Identify the geographic distribution and location of investments
Narrative
The City’s approach to housing assistance encompasses all forms of housing support, aligning
with the principles outlined in the Comprehensive Plan. In Palo Alto, housing activities are not
confined to specific target areas; instead, the city strives to offer affordable housing options to
individuals with lower incomes across the entire municipality. Minority concentration pertains to
locales within the city where there is a notable concentration of racial and ethnic minority
populations, surpassing 10% in comparison to their citywide representation.
Only a few areas are considered to have a concentration of minority populations or low-income
residents in Palo Alto. The CDBG Program defines low-income concentration as any census block
group where 51% or more residents earn 80% of Median Family Income (MFI) or less. An
exception exists for a jurisdiction with no areas meeting this definition, such as Palo Alto, which
includes the highest quartile of all areas in the City in terms of degree of concentration, is used.
Palo Alto currently has 5 census block groups that are designated as upper quartile tracks with
and LMI% > 32.26% qualifying activities under the low- and moderate-income (LMI) area benefit
category.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 10
Explain how federal funds leveraged additional resources (private, state and local funds),
including a description of how matching requirements were satisfied, as well as how any
publicly owned land or property located within the jurisdiction that were used to address the
needs identified in the plan.
Palo Alto (P.A.) leverages Fed., state, & private housing funds in alignment with goals outlined in
2020-2025 Consolidated Plan. The city actively encourages non-profit organizations to pursue
various avenues of funding, spanning local, state, & Fed. resources, to support both housing and
non-housing community development activities.
HUMAN SERVICES RESOURCES ALLOCATION PROCESS (HSRAP):In FY2022-23, the City allocated
$622,377 from its General Funds to address primary human service needs in the community.
These funds support initiatives, guided by the Human Relations Commission's priority needs &
administered by the Office of Human Services and fund: the Commercial Housing Fund & the
Residential Housing Fund.
LOCAL HOUSING TRUST FUND (LHTF): In FY 2022-23, the Palo Alto received a $3.4 million to use
as local matching funds toward the production of rental housing units at affordability levels. 70%
of funds target housing units for residents with incomes at or below 60% of AMI and 30% of funds
targeting housing units for residents with incomes at or below 30% AMI.
PERMANENT LOCAL HOUSING ALLOCATION (PLHA): Palo Alto receives an annual allocation of an
estimated $1.3M from the PHLA to assist persons experiencing or at risk of homelessness,
including:(a) Outreach & services to those experiencing homelessness, (b)Operating expenses for
the forthcoming Homekey shelter, & Affordable housing rental unit preservation, new
construction, & operating subsidies.
HOMEKEY: Palo Alto and LifeMoves receive Homekey funds supporting homeless individuals. The
Homekey program is made up of several funding sources including: local, county and state
contributions as well as Sobrato Philanthropies. The project is to build a new modular interim
housing shelter near the Palo Alto Baylands, that will house over 200 individuals annually.
HOMEKEY funs leverage additional funds to cover expenses beyond what federal funds can cover
such as pre-development costs, feasibility studies, site acquisition, and other similar activities.
525 EAST CHARLESTON ROAD (Mitchell Park Place): The County currently owns the property
located on 525 E. Charleston Road to be developed by an affordable housing developer. The
County will extend a long-term lease with the developer. The City intends to use CDBG funding
for public facilities improvements near the proposed Mitchell Park Place affordable housing site.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 11
CR-20 - Affordable Housing 91.520(b)
Evaluation of the jurisdiction's progress in providing affordable housing, including the number
and types of families served, the number of extremely low-income, low-income, moderate-
income, and middle-income persons served.
One-Year Goal Actual
Number of homeless households to be
provided affordable housing units
0 0
Number of non-homeless households
to be provided affordable housing units
0 0
Number of special-needs households to
be provided affordable housing units
4 5
Total 4 5
Table 5 – Number of Households
One-Year Goal Actual
Number of households supported
through rental assistance
0 0
Number of households supported
through the production of new units
0 0
Number of households supported
through the rehab of existing units
4 5
Number of households supported
through the acquisition of existing units
0 0
Total 4 5
Table 6 – Number of Households Supported
Discuss the difference between goals and outcomes and problems encountered in meeting
these goals.
The City continued its partnership with Rebuilding Together Peninsula through its Safe at Home
Program. The Program helps preserve affordable housing by transforming homes through critical
repairs and accessibility modifications at no cost to the recipient. Those served include LMI
homeowners that are elderly and/or are people with disabilities, who are physically and
financially unable to maintain safe living conditions for themselves and their families. The City
exceeded its goal of assisting 4 households due to efficient use of its $73,135 in program funds
for the year.
Discuss how these outcomes will impact future annual action plans.
The success of the program has dated back to last year, when it achieved its goal of 6 households
supported. The repeat success shows that there is a continued demand for rehabilitation for LMI
families, and effective systems in place to implement improvements. Future plans will look to
build upon these consecutive successes. The organization has continued to provide essential
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 12
services to residents and this partnership will continue to support the affordable housing goals
contained in both the Consolidated Plan and Action Plans.
Include the number of extremely low-income, low-income, and moderate-income persons
served by each activity where information on income by family size is required to determine
the eligibility of the activity.
Number of Households Served CDBG Actual HOME Actual
Extremely Low-income 2 0
Low-income 3 0
Moderate-income 0 0
Total 5 0
Table 7 – Number of Households Served
Palo Alto's Subrecipient Rebuilding Together only serves low to moderate households.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 13
CR-25 - Homeless and Other Special Needs 91.220(d, e); 91.320(d, e); 91.520(c)
Evaluate the jurisdiction’s progress in meeting its specific objectives for reducing and ending
homelessness through: Reaching out to homeless persons (especially unsheltered persons) and
assessing their individual needs
Addressing homelessness and striving to provide services for the unhoused in Palo Alto has been
an enduring local commitment. The continuing impact of the COVID-19 pandemic has heightened
challenges for individuals and households, leading to an upsurge in homelessness. This, in turn,
has prompted service providers to seek innovative ways of delivering assistance, reinforcing the
pertinence of this issue.
In 2022, The County was unable to complete a count on time in FY 2021-22, due to COVID-19.
The Point-in-Time Count was completed in 2022, the County was working to finalize the 2022
numbers at the time of FY2021-22 CAPER reporting. The Point-in-Time Count that was completed
in 2022 showed 274 Total Unhoused in Palo Alto (263 unsheltered and 11 sheltered) which is a
decrease from 2019, when the count was 313. The 2023 Point-in-Time Count that was completed
in 2023 showed 206 Total Unhoused in Palo Alto (187 unsheltered and 19 sheltered) which is a
decrease from 2022. While homelessness is still a concern, this data shows that initiatives have
been successful in making improvements. During the Point-in-Time count, surveys are
administered to gather information and assess needs for the population.
The City of Palo Alto provides funding for unhoused services and homelessness prevention via
three primary funding channels: HSRAP, CDBG, and the Emerging Needs Fund. Broadly financial
support for the homeless and those most at risk of homelessness is directed toward service
provision and homeless prevention.
Unhoused services include workforce development, basic needs stipends for work experience,
food, seasonal homeless shelter, school supplies for homeless children, case management, tele-
medicine equipment, and shower/laundry services.
Homelessness Prevention support includes provision of emergency rent and utility funding
assistance through LifeMoves and Silicon Valley Independent Living Center. LifeMoves –
Opportunity Center is designated by the County as the Emergency Assistance Network Agency
for financial assistance for Palo Alto. The Opportunity Services Center (OSC) in Palo Alto
exclusively serves homeless individuals. LifeMoves at the OSC provides intake services to all the
clients they serve to assess their needs and provide the appropriate resources and referrals. They
also provide basic need services such as access to restrooms, showers, laundry, used clothing,
hygiene supplies, health care, mail/telephone services, food, transportation assistance,
information and referral services, counseling, and other critical services. Through support from
CDBG and funding from the County’s office of supportive housing, in FY2022-23, they have served
49 unduplicated individuals.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 14
Palo Alto will continue to explore its funding strategy and collaborate with other South County
cities to ensure that limited federal and local resources are targeted to pressing community
needs such as homelessness.
Addressing the emergency shelter and transitional housing needs of homeless persons
The following activity received funding from the City of Palo Alto to provide emergency shelter
and/or transitional housing for homeless persons.
LifeMoves – Hotel De Zink, funded by CDBG with an amount of $26,660, has significantly
extended its operational hours, thereby providing enhanced support to Palo Alto's homeless
community. This extension has granted vulnerable clients more time within a secure and
nurturing environment, ensuring they receive the critical assistance they require. The prolonged
hours of operation and improved communication facilitated by electronic signage are attributed
to the effective prevention of a widespread COVID-19 outbreak within the Opportunity Services
Center and Hotel De Zink emergency shelter. Continuation of these extended hours remains a
priority for the organization. During this year, the program funds facilitated services to 49
individuals.
Helping low-income individuals and families avoid becoming homeless, especially extremely
low-income individuals and families and those who are: likely to become homeless after being
discharged from publicly funded institutions and systems of care (such as health care facilities,
mental health facilities, foster care and other youth facilities, and corrections programs and
institutions); and, receiving assistance from public or private agencies that address housing,
health, social services, employment, education, or youth needs
The following agencies received funding from the City of Palo Alto to help low-income individuals
and families avoid becoming homeless.
Alta Housing; CDBG $22,413: Alta Housing had on-site counseling services available to residents
of the 131 units of the Single-Room Occupancy (SRO) Resident Support Program at Alma Place
and Barker Hotel. Majority of the residents are low-income, disabled, elderly, veterans, and
formerly homeless adults. Many residents have difficulty managing daily living skills, such as
managing finances, maintaining their health (mental and physical) and apartments, and getting
along with others. Without onsite support, such issues can become so severe that tenants risk
losing their housing. Case management was provided to 148 residents this year using program
funds.
LifeMoves, Case Management; CDBG $26,660: The organization provided case management
service including assistance with housing and job searches, referrals, and mentoring to 49
unduplicated homeless and/or very low-income Palo Alto residents.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 15
Silicon Valley Independent Living Center; Rental Assistance Program; CDBG $14,021: Through this
grant, the organization was able to address rent increases, utility payments, emergency
situations, and other market forces for 24 residents. The target population of this activity were
lower income (80% or less AMI) residents with disabilities, veterans, and older adults, aged 55
and over.
The City follows the guidance of Santa Clara County's CoC as it relates to individuals who may be
discharged from publicly funded institutions and systems of care. The Santa Clara County's CoC
has developed the Santa Clara County Countywide Quality Assurance Standards for Homeless
Housing & Service Programs (2021). The document was developed with the expectation of
providing quality, standardized services to persons who have become homeless to facilitate their
successful re-entry back into their communities. As a member of the CoC, the City of Palo Alto
will be following the standards in the documents.
Helping homeless persons (especially chronically homeless individuals and families, families
with children, veterans and their families, and unaccompanied youth) make the transition to
permanent housing and independent living, including shortening the period of time that
individuals and families experience homelessness, facilitating access for homeless individuals
and families to affordable housing units, and preventing individuals and families who were
recently homeless from becoming homeless again
The following agencies received funding from the City of Palo Alto to help homeless persons make
the transition to permanent housing and independent living.
Silicon Valley Independent Living Center; Case Management; CDBG $14,021: SVILC is highly
recognized for its Housing Workshops. The Housing Workshops cover many important topics
such as: credit readiness and credit repair; types of low-income housing and eligibility;
application and interview preparation; tenant and landlord rights and responsibilities; fair
housing and home modifications laws and resources; security deposit and rental assistance
programs; long term services and supports. Through the FY2022-23 CDBG funding, 24
unduplicated Palo Alto residents with disabilities received one-on-one assistance and developed
an independent living plan for housing which resulted in improved accessibility to decent
affordable housing.
Project Sentinel; Fair Housing Services; CDBG $19,976 & $13,722 for Administration (Total
Funded amount of $33,698). Project Sentinel provided community education and outreach
regarding fair housing law and practices, investigation, counseling, and legal referral for victims
of housing discrimination. In total, 22 LMI residents were provided individual case management
and consultation relating to specific fair housing questions.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 16
CR-30 - Public Housing 91.220(h); 91.320(j)
Actions taken to address the needs of public housing
Not applicable. The Housing Authority of the County of Santa Clara (HACSC) does not operate in
Palo Alto.
Actions taken to encourage public housing residents to become more involved in management
and participate in homeownership
While the majority of their units have been converted to affordable housing stock, HACSC is
proactive in incorporating resident input into the agency’s policy-making process. An equitable
and transparent policy-making process that includes the opinions of residents is achieved
through the involvement of two tenant commissioners, one being a senior citizen, on the HACSC
board.
Actions taken to provide assistance to troubled PHAs
Not Applicable.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 17
CR-35 - Other Actions 91.220(j)-(k); 91.320(i)-(j)
Actions taken to remove or ameliorate the negative effects of public policies that serve as
barriers to affordable housing such as land use controls, tax policies affecting land, zoning
ordinances, building codes, fees and charges, growth limitations, and policies affecting the
return on residential investment. 91.220 (j); 91.320 (i)
The City of Palo Alto recently adopted the 2023-2031 Housing Element in May 2023. The Housing
Element includes many programs to tackle impediments to affordable housing development.
Programs include modifications to existing zoning to allow for denser development, further
streamlining the development review process, provisions of development standards that
incentivize housing production, and reevaluation of fees to support development, to name a few.
Housing Trust Silicon Valley (Housing Trust): Originally known as the Housing Trust Fund of Santa
Clara County (HTSCC), the Housing Trust was established to provide available financial resources
targeted at bridging the affordable housing gap within the County. Its overarching mission is to
contribute to rendering Silicon Valley a more financially accessible place to reside. The Housing
Trust achieves this by disbursing loans and grants to increase the affordable housing supply,
supporting first-time homebuyers, forestalling homelessness, and enhancing community
stability. Palo Alto was one of the founding contributors to this initiative and has maintained a
consistent commitment to fund allocation. Notably, a provision was introduced to ensure that
the funds allocated by the City are exclusively channeled towards qualifying affordable housing
projects situated within Palo Alto's municipal boundaries.
Development Impact Fees for Housing: The City's development impact fees encompass four
distinct categories: Housing, Traffic, Community Facilities, and Parkland Dedication. These fees
result from comprehensive Nexus Studies undertaken for both Residential and Commercial
Development. The outcomes of these studies laid the groundwork for revised fees associated
with residential and non-residential housing, which became effective on June 19, 2017. The
housing impact fees are subjected to annual updates. As stated above, the current fees being
charged will be evaluated and modified to levels that are more appropriate to support rather
than prohibit housing development.
Actions taken to address obstacles to meeting underserved needs. 91.220(k); 91.320(j)
The City's CDBG program demonstrates a committed effort to collaborate with various funding
entities, aiming to maximize the impact of each dollar invested. This endeavor is realized through
strategic collaborations with other municipal resources, such as HSRAP, enabling the pooling of
funds designated for site acquisition in low-income housing alongside diverse funding sources.
However, Palo Alto faces challenges in fully addressing barriers that impede the fulfillment of
underserved needs, primarily due to the dwindling availability of CDBG funds over the past years.
To mitigate this limitation, the City undertakes measures to supplement its CDBG funding with
other resources and funds, which include:
• During FY2022-23, the City’s Human Service Resource Allocation Process (HSRAP)
provided approximately $622,377 from the General Fund in support of human services.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 18
The HSRAP funds, when coupled with the CDBG public service funds, are allocated to local
non-profit organizations.
• The Palo Alto Commercial Housing Fund is used primarily to increase the number of new
affordable housing units for Palo Alto’s work force. It is funded with mitigation fees
required from developers of commercial and industrial projects;
• Palo Alto Residential Housing Fund is derived from mitigation fees collected through Palo
Alto's BMR housing program from residential developers and various other miscellaneous
sources. These diverse sources include proceeds generated from the sale or leasing of City
property.
• The City established the Below Market Rate Emergency Fund to offer continuous funding
for loans to BMR owners, encompassing special assessment loans, as well as supporting
the restoration and safeguarding of the City's collection of BMR ownership units.
• Annually, the HOME Program funds are made accessible through a competitive selection
process administered by the State of California HOME program and the County’s HOME
Consortium.
Actions taken to reduce lead-based paint hazards. 91.220(k); 91.320(j)
Lead exposure can inflict enduring damage upon the brain and various organs, ultimately leading
to diminished cognitive and behavioral challenges, especially among young children. As of August
2023, an estimated 500,000 children below the age of six in the United States exhibit elevated
lead levels in their bloodstream, surpassing the threshold set by the Centers for Disease Control
and Prevention (CDC) for concern. A significant portion of these children hails from low-income
families, residing in aged residences marked by substantial concentrations of lead-based paint
and lead-contaminated dust and soil in their surroundings.
The housing and CDBG staff of the City is actively engaged in disseminating information and
making referrals to property owners, developers, and non-profit organizations engaged in the
restoration of older housing, particularly concerning hazards linked to lead-based paint (LBP). In
line with this, any dwelling slated for rehabilitation aided by City financial support is subjected to
an assessment for the presence of LBP hazards. The City extends financial support for mitigating
LBP hazards in rehabilitated units with City funding. Additionally, the City enforces contractor
training and certification to mitigate the potential use of LBP in the construction of 40 new units.
All development and rehabilitation projects must be evaluated according to HUD’s Lead Safe
mitigating LBP hazards in rehabilitated units Housing Rule 24 CFR Part 35.[1].
Actions taken to reduce the number of poverty-level families. 91.220(k); 91.320(j)
As part of its ongoing commitment to poverty reduction, the City prioritized allocating funds to
agencies offering direct support to individuals experiencing homelessness or those at risk of
becoming homeless. During the program year FY2022-23, the highlighted programs
encompassed the following:
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 19
Through the Ombudsman Program, Catholic Charities of Santa Clara County assisted 62 senior
residents with resolved complaints made by, or on behalf of, low-income elderly facility
residents.
LifeMoves, at the Opportunity Services Center, provided case management services, including
assistance with housing and job searches to 49 homeless/very low-income community residents
LifeMoves provides necessities for persons who are homeless or at risk of becoming homeless.
The Opportunity Services Center is a comprehensive, one-stop, multi-service, day drop-in center
that provides critical services for homeless Palo Alto residents. Specifically, the facility provides
showers, laundry, clothing, snacks, case management, and shelter/housing referral services. As
mentioned previously, the City provided LifeMoves with $26,660 in CDBG funds in FY2022-23.
During the fiscal year 49 homeless and/or very low-income Palo Alto residents received case
management services, including assistance with housing/job search, referral, and mentoring.
Alta Housing provided counseling and supportive case management services for low-income
residents of single-room occupancy facilities to help them maintain housing stability. Activities
included financial counseling, health maintenance, information and referral, problem solving,
employment assistance, crisis intervention, and case management. Alta Housing was able to
provide services to 148 individuals.
Actions taken to develop institutional structure. 91.220(k); 91.320(j)
The City is actively working towards enhancing collaboration between governmental bodies and
private sector entities to harness collective endeavors, pool resources, and cultivate fresh
avenues of revenue to address community service requirements and foster affordable housing
creation. This collaborative approach encompasses several key initiatives:
• Holding regular meetings among entitlement jurisdictions through the CDBG
Coordinators.
• Participation in meetings of the Regional Housing Working Group.
• Engaging in joint jurisdiction Request for Proposals and project review committees.
• Coordinating project management for initiatives funded by multiple jurisdictions.
• Participating in HOME Consortium meetings among member jurisdictions to discuss
affordable housing projects
Actions taken to enhance coordination between public and private housing and social service
agencies. 91.220(k); 91.320(j)
The City benefits from a strong housing and community development partner network within its
jurisdiction and the wider region. Collaborative relationships with organizations such as the
County and the Continuum of Care (CoC) further strengthen this network. To foster increased
collaboration between public and private sectors, the City actively partners with local
jurisdictions and developers, facilitating the exchange of knowledge and resources. In addition
to the strategies mentioned above, the City remains dedicated to harmonizing its goals with its
HSRAP funding initiatives, ensuring a comprehensive approach to meeting community needs.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 20
Identify actions taken to overcome the effects of any impediments identified in the
jurisdictions analysis of impediments to fair housing choice. 91.520(a)
The City is committed to actively promoting fair housing in accordance with the adopted Analysis
of Impediments. The subsequent enumeration outlines the measures undertaken to advance fair
housing:
• The City's 2023-2031 Housing Element includes programs to address affirmatively further
fair housing (AFFH). These include outreach/education services, continue to enforce the
Below Market Rate (BMR) program that provides more affordable units, expands housing
services, and implement more renter protections.
• A significant portion of the City's local housing funds were allocated towards augmenting
and conserving the inventory of affordable housing.
• The Office of Human Services held regular meetings with the County of Santa Clara
Housing Authority to facilitate the placement of homeless individuals utilizing Section 8
vouchers.
• Affordable housing information and referral services were provided by the Office of
Human Services;
• In a joint effort with the County of Santa Clara and Cities, the City adopted its updated
Assessment of Fair Housing (AFH) Plan in May 2023. During FY2022-23, the City continued
to support actions to affirmatively further fair housing choice through a subrecipient
agreement with Project Sentinel, a non-profit organization dedicated to assisting
individuals with housing problems. Project Sentinel exceeded their goal of 15 individuals
served through case management. They served 22 LMI individuals via case management.
They updated their fair housing manual for housing providers and is readily available on
their website.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 21
CR-40 - Monitoring 91.220 and 91.230
Describe the standards and procedures used to monitor activities carried out in furtherance of
the plan and used to ensure long-term compliance with requirements of the programs
involved, including minority business outreach and the comprehensive planning requirements
The City remains actively engaged in overseeing all subrecipients and projects to ensure their
adherence to program and comprehensive planning requirements. This monitoring process
encompasses the review of quarterly performance reports, reimbursement requests, submitted
supporting documentation, and agency audit reports. Biennial desk-site monitoring is conducted
for all CDBG subrecipients, involving assessing client files, project objectives, compliance with
agreements, administrative and financial management, and internal controls. For the program
year 2022-23, the City foresees completing the monitoring process in the spring of 2024. The City
also plans to conduct risk assessments for all subgrantees, including those receiving funding.
Citizen Participation Plan 91.105(d); 91.115(d)
Describe the efforts to provide citizens with reasonable notice and an opportunity to comment
on performance reports.
The 2022-23 Draft CAPER was made available on the City website
(https://www.cityofpaloalto.org/CDBG) for the required 15-day public comment period from
August 30th through September 13, 2023. An advertisement was placed in The Daily Post, a
newspaper of general circulation, on August 28, 2022, advertising the availability of the CAPER
for public review and comment. The draft CAPER was posted on the City’s website on August 30,
2023. Copies of the CAPER were available electronically. The Human Relations Commission held
a public hearing on September 14, 2023, to discuss the CAPER and allow the public to comment
on the CAPER. There was no public comment made during the hearing, and the HRC members
did not provide any significant discussion points that would change the contents and or metrics
of the CAPER Report. HRC recommends the CAPER Report be included within the October 23,
2023 City Council Staff Report.
Per the City’s adopted Citizen Participation Plan, the City offers translation services when a
significant number of non-English speaking residents can be reasonably expected to participate
or when a reasonable accommodation request is made. Non-English speaking residents requiring
translation assistance or any accommodations and or persons with disabilities that require
assistance are advised to submit their request as soon as possible but no later than 48 hours
before a scheduled meeting, program, or service.
For the HRC agenda, meeting link and additional information related to the meeting, please visit:
www.cityofpaloalto.org/City-Hall/Boards-Commissions/Human-Relations-Commission.
Comments, if any, received during the public meeting are summarized and provided in the
attachments.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 22
CR-45 - CDBG 91.520(c)
Specify the nature of, and reasons for, any changes in the jurisdiction’s program objectives and
indications of how the jurisdiction would change its programs as a result of its experiences.
Not applicable. The City does not plan to change the CDBG program objectives.
Does this Jurisdiction have any open Brownfields Economic Development Initiative (BEDI)
grants?
No.
[BEDI grantees] Describe accomplishments and program outcomes during the last year.
Not Applicable.
PROGRAM YEAR 2022-23 PALO ALTO CAPER- DRAFT 23
CR-58 – Section 3 -
Identify the number of individuals assisted and the types of assistance provided
Total Labor Hours CDBG HOME ESG HOPWA HTF
Total Number of Activities 0 0 0 0 0
Total Labor Hours
Total Section 3 Worker Hours
Total Targeted Section 3 Worker Hours
Table 8 – Total Labor Hours
Qualitative Efforts - Number of Activities by Program CDBG HOME ESG HOPWA HTF
Outreach efforts to generate job applicants who are Public Housing
Targeted Workers
Outreach efforts to generate job applicants who are Other Funding
Targeted Workers.
Direct, on-the job training (including apprenticeships).
Indirect training such as arranging for, contracting for, or paying tuition
for, off-site training.
Technical assistance to help Section 3 workers compete for jobs (e.g.,
resume assistance, coaching).
Outreach efforts to identify and secure bids from Section 3 business
concerns.
Technical assistance to help Section 3 business concerns understand
and bid on contracts.
Division of contracts into smaller jobs to facilitate participation by
Section 3 business concerns.
Provided or connected residents with assistance in seeking employment
including: drafting resumes,preparing for interviews, finding job
opportunities, connecting residents to job placement services.
Held one or more job fairs.
Provided or connected residents with supportive services that can
provide direct services or referrals.
Provided or connected residents with supportive services that provide
one or more of the following: work readiness health screenings,
interview clothing, uniforms, test fees, transportation.
Assisted residents with finding child care.
Assisted residents to apply for, or attend community college or a four
year educational institution.
Assisted residents to apply for, or attend vocational/technical training.
Assisted residents to obtain financial literacy training and/or coaching.
Bonding assistance, guaranties, or other efforts to support viable bids
from Section 3 business concerns.
Provided or connected residents with training on computer use or online
technologies.
Promoting the use of a business registry designed to create
opportunities for disadvantaged and small businesses.
Outreach, engagement, or referrals with the state one-stop system, as
designed in Section 121(e)(2) of the Workforce Innovation and
Opportunity Act.
Other
Table 9 – Qualitative Efforts - Number of Activities by Program
Narrative
There were no Section 3 project activities in FY 2022-23.