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HomeMy WebLinkAboutStaff Report 13453 City of Palo Alto (ID # 13453) City Council Staff Report Report Type: Action Items Meeting Date: 8/9/2021 City of Palo Alto Page 1 Summary Title: Unhoused Services, Emergency Shelter, and Endorsement of SCC Community Plan to End Homelessness Title: Adoption of a Resolution Endorsing the Santa Clara County Community Plan to End Homelessness 2020-25 and Discussion and Direction on Strategies for Services for Unhoused Palo Alto Residents, Including Direction Regarding Application for Project Homekey Program for an Emergency Shelter in a Portion of the Former Los Altos Treatment Plant (LATP) Site and Direction Related to Other Resources for Unhoused Palo Altans From: City Manager Lead Department: City Manager Recommendation Staff recommends that the City Council adopt a resolution endorsing the Santa Clara County “Community Plan to End Homelessness 2020-25” (Attachment A) and provide direction on strategies for services for unhoused Palo Alto residents, including the following: 1. Support for advancing an application for the Project Homekey Program for an emergency shelter in a portion of the Former Los Altos Treatment Plant (LATP) site with specific steps as described in this report. 2. Support staff to return to City Council for policy discussions related to elements which will be included in a permanent Safe Parking Ordinance. 3. Take the necessary actions to allocate additional resources to support a Street Outreach Worker and a Special Enforcement Team (SET) for additional support to Unhoused Palo Altans. Background Previously, in 2014, the Santa Clara County Continuum of Care (CoC), in partnership with Destination: Home, developed the 2015-2020 Community Plan to End Homelessness, creating a five-year countywide roadmap that identified innovative strategies and set goals to create new housing opportunities. The CoC is a collaborative created by a broad group of stakeholders led by the County Office of Supportive Housing to coordinate housing and services funding for homeless individuals. The CoC is intended to address homelessness in a comprehensive way and to access state and federal funding. The Community Plan to End Homelessness, which is CITY OF PALO ALTO City of Palo Alto Page 2 driven and adopted by the Santa Clara County Continuum of Care, is a prerequisite for receiving CoC funding from the U.S. Department of Housing and Urban Development (HUD). In June 2019, and consistent with the timeframe for the 2015-2020 Community Plan, efforts began to develop the next five-year plan – the 2020-2025 Community Plan to End Homelessness (“Community Plan”). Santa Clara County and Destination: Home implemented a community engagement process that involved various stakeholders, including people who have experienced homelessness, subject matter experts, community members and organizations, nonprofit service providers, and public agencies. Community feedback was sought to identify challenges in the homeless system of care and to collect innovative ideas on how to reduce and end homelessness countywide. As the plan was being updated, the coronavirus pandemic of 2020 further exacerbated homelessness. This highlighted the urgency to create a comprehensive response plan for unhoused individuals and families, as well as our residents who are at risk of homelessness. According to the 2019 Santa Clara County Point-in-Time count, there are 9,706 individuals experiencing homelessness on any given night in Santa Clara County. Families with children, seniors, individuals with disabilities, veterans, youth, and young adults are all represented in the county’s diverse unhoused population. More than 80% of these individuals are unsheltered - sleeping outside, in cars, or other places not meant for human habitation. The 2019 Point-in- Time count identified 313 individuals experiencing homelessness in Palo Alto. More information about this is provided in the Discussion Section below. The 2020-2025 Community Plan builds upon the previous plan and organizes strategies from the community engagement process into three main strategic areas: Strategy 1: Address the root causes of homelessness through system and policy change. Strategy 2: Expand homelessness prevention and housing programs to meet the need. Strategy 3: Improve quality of life for unsheltered individuals and create healthy neighborhoods for all. These strategies form the basic framework of the Community Plan. In August 2020, the Santa Clara County Board of Supervisors endorsed the Community Plan and supported working in partnership with stakeholders to implement the plan. The Community Plan is included here as Attachment B. Achieving the goals and advancing the strategies in the plan will require broad collaboration across sectors and communities. On April 5, 2021, the City Council conducted a Study Session (CMR #12133) related to services for unhoused neighbors in Palo Alto. At the Study Session, the City Council had an interest in staff returning to the City Council for the City Council to endorse the Santa Clara County Community Plan as well as to discuss other services related to unhoused residents in Palo Alto. Discussion City of Palo Alto Page 3 During the April 5, 2021 Study Session about services for unhoused residents of Palo Alto, the City Council asked for the following follow-up information: - Specifics on the Palo Alto 2019 Point in Time Count: The City Council asked staff for additional information about the Palo Alto Point in Time count from 2019 to better understand the type of dwellings that unhoused Palo Altans live in. The tables below provide that information. Table 1: 2019 Point in Time Count for Palo Alto Staying in Shelters Street/Vehicle/ Tent* School District/COE TOTAL Palo Alto city 14 292 7 313 * (more detail in Table 2) For context, the City of Mountain View total unhoused was 606, Sunnyvale was 624, and Los Altos was 76 for the 2019 Point in Time Count. Table 2: More Specifics on 2019 Point in Time Street/Vehicle/Tent Dwellings (n=292) Dwelling Type Palo Alto city Street/Outside- Street Tent Building Car RV Van Total 46 3 4 40 157 42 292 16% 1% 1% 14% 54% 14% 100% Source: Santa Clara County - Which State and Local laws are used by the Police Department for enforcement purposes related to the 72-hour parking rule? The primary local ordinance addressing 72-hour parking is §10.36.030 of the Palo Alto Municipal Code (PAMC). The California Vehicle Code (VC), specifically §22651(k), allows law enforcement to tow and store a vehicle that is violating a local 72-hour parking ordinance. Depending on the circumstances, other sections of state and local law may also apply. (See VC §22523(a), which prohibits any person from abandoning a vehicle upon any roadway, and PAMC §10.34 et seq., which prevents abandoned, wrecked, dismantled, or inoperative vehicles on the roadway.) The City Council also expressed interest in the following: - Endorsement of the Community Plan - A framework/plan related to homelessness services including a gap analysis, survey information from Stanford, and a permanent Safe Parking Ordinance - Consideration of additional Human Services Resource Allocation Process (HSRAP) funds (Note, this was done in the FY 2022 Adopted Budget and the application process is underway). - Research Project Homekey and consider hotel/motel and other potential sites City of Palo Alto Page 4 - Work with Santa Clara County related to unhoused services - Research organizations which provide street outreach services Community Plan to End Homelessness 2020-2025 The Santa Clara County Community Plan to End Homelessness 2020-2025 (Community Plan) reflects the voices of over 8,000 individuals across the County, and provides stakeholders with a common agenda to drive a large collective impact. Many of the Community Plan strategies align with existing City-funded programs as described in the April 5 study session report (CMR #12133). The Community Plan provides a county-level roadmap to address homelessness and its root causes, with local jurisdictions tailoring the roadmap to meet local needs. On August 25, 2020, the Board of Supervisors of Santa Clara County endorsed the Community Plan. Endorsement of the new Community Plan provides the City with the County’s framework to keep implementing urgent strategies to address the homelessness crisis. As of the Santa Clara County Unhoused Task Force meeting in June 2021, most cities in Santa Clara County have already endorsed the plan. The county-wide plan, which serves as the roadmap for ending homelessness in Santa Clara County, calls for bold strategies and partnerships to address homelessness. The plan builds on the collective efforts of the past five years, during which more than 14,000 people have been housed in Santa Clara County and the number of supportive housing units and temporary shelter beds have doubled. A new homelessness prevention system was also launched, now serving more than 1,000 households a year. The County has observed that despite this progress, homelessness continues to grow. For every homeless family or individual connected to housing in the county, between two and three more are experiencing homelessness for the very first time. This is fueled by a number of systemic factors which have only been compounded by the novel coronavirus (COVID-19) pandemic, placing ever-more pressure on the nearly 10,000 individuals currently experiencing homelessness and the tens-of-thousands more at risk of falling into homelessness. The Community Plan sets aggressive targets designed to reverse the current growth in homelessness and bring the County one step closer to the collective goal of eliminating homelessness in Santa Clara County. The Community Plan is built with individual jurisdictions in mind to assist in meeting the larger goals. The Community Plan states that by 2025, the County will: • House 20,000 people through the supportive housing system; • Expand the Homelessness Prevention System and other early interventions to serve 2,500 people per year; • Achieve a 30 percent reduction in annual inflow of people becoming homeless; and • Double temporary housing and shelter capacity to reduce the number of people sleeping outside. City of Palo Alto Page 5 This plan also includes explicit goals and strategies to address the racial inequities present among unhoused people and families and track progress toward reducing disparities. The Community Plan is attached here (Attachment B) and available online at: https://housingtoolkit.sccgov.org/sites/g/files/exjcpb501/files/CommunityPlan_2020.pdf. Attachment A is a draft resolution endorsing the Community Plan for the Council’s consideration. Similar resolutions have been passed by other cities in the County over the past 10-12 months. In addition to the endorsement of the Community Plan, Palo Alto continues to provide services for unhoused neighbors in town. Many of the existing services align with the Community Plan, especially in Strategy 3 of the Community Plan. City staff, in conversation with Destination: Home, the Santa Clara County Office of Supportive Housing, and the Housing Authority, has worked with Homebase, on an outline of a local Implementation Framework draft. The City Council can review the draft, which includes next steps for Palo Alto in implementing local initiatives related to the Community Plan strategies. This information is summarized below and includes information about Project Homekey and encampments. Draft Implementation Framework The City of Palo Alto has been providing many services related to unhoused neighbors for years as summarized in the April 5, 2021 Study Session Report (CMR #12133). Those services fall within the three strategies of the Community Plan, with many in Strategy 3 related to “quality of life services for unhoused residents.” As the City pursues endorsement of the Community Plan, and given the City Council interests shared during the April 5 Study Session, staff recommends that Council consider the following next steps while also continuing education for the whole community about issues facing the unhoused Palo Alto population. In addition to endorsing the Community Plan, move forward with a short-term (1-2 year) framework for unhoused services with these goals and sub-actions: 1. Achieve a 20% reduction in unsheltered homelessness in Palo Alto a. Apply for Project Homekey (information later in report) (related to Community Plan 1.3C and 3.1D Objectives within Strategies 1 and 3). b. Pursue a permanent Safe Parking Program. 2. Provide tailored support to unhoused Palo Altans a. Consider adding back a Special Enforcement Team within the Palo Alto Police Department. Also consider funding a non-sworn street outreach worker through collaborating with local partners. Both resources, the SET and the street outreach worker would support unhoused Palo Altans (related to Community Plan 3.4C and 3.2C Objectives within Strategy 3). Both approaches represent the mix of strategies needed to meet the needs of unhoused Palo Altans. City of Palo Alto Page 6 3. Increase affordable housing development (This is a City Council priority for 2021 and links to the Community Plan) (related to Community Plan Strategy 1). At this time, there is no one dedicated staff person or team at the City assigned to work on this issue and the work outlined as part of this community plan. Work to-date has been done irregularly as needs have required. See more information on this in the Resource Impact section of the report. More background information on Project Homekey: Program overview: Project Homekey is a program, funded by the State of California Department of Housing and Community Development intended to provide grant funding to eligible applicants (such as municipalities) and facilitate a partnership with the State to quickly acquire, rehabilitate, or master lease a variety of housing types. Once developed, these projects provide interim or permanent housing options for persons experiencing homelessness and who are also at risk of health concerns. In the first round of Project Homekey (2020), the deadline was tight with very a short turnaround, and the funds were highly focused on providing emergency shelter options given the COVID-19 pandemic. The specific guidelines for the 2021 Homekey program have not yet been released, but staff anticipates the Notice of Funding Availability (NOFA) to be issued in September. Accompanying legislation to the Homekey funding allowed for certain California Environmental Quality Act (CEQA) exemptions for some Homekey projects. LifeMoves partnered with the City of Mountain View to do a Project Homekey Project in 2020. Information about that project is available in Attachment C. The City of Mountain View and LifeMoves worked together to get the site identified, the application done, and to figure out the ongoing operating costs. Local Context: Staff has explored options related to this program and have summary information below for the City Council to review. If the City Council would like staff to continue to pursue this program, the City Council would need to provide that formal direction to staff as described below. Location information: Specific, identified sites are essential to competitive Homekey applications and to successful programs. If the City is awarded funds, the site must be known and shovel ready; if successful, the City must be prepared to support permitting, construction, renovation, or other activities needed to ensure the property can serve unhoused persons. At the April 5, 2021 Study Session on Unhoused Services, the City Council expressed interest in the Project Homekey Program, should funding become available through the State budget. The City Council mentioned an interest in any hotels or motels that might be interested in selling their property to the City for this program. Staff reached out to hotels and motels and received very limited interest. The hotels that responded with interest noted high dollar per door costs City of Palo Alto Page 7 associated with the sale of the properties. The few properties that did respond are located along the El Camino Real corridor. Staff is sensitive to established neighborhoods and is trying to understand the possible scope that the City Council is interested in pursuing if approaching a Project Homekey application. Staff also researched City-owned land to see if any potential sites could be suitable for this purpose. In accordance with state law, the 2017 Comprehensive Plan identifies where emergency shelters can be located within the City. The Comprehensive Plan states that an emergency shelter could be located east of Highway 101. Staff further examined a portion of the City of Palo Alto-owned “Former Los Altos Treatment Plant” (LATP)1 site and continues to look into it. The decision tree for the Homekey Application is as follows: 1. Interest in applying for the program? 2. Identify the site: if public, no acquisition needed; if private, follow up closed session discussions would be necessary to determine the site, price, and terms. If a private site is desired and it is west of Highway 101, the City Council would also have to consider zoning text amendments needed to allow for the emergency shelter at any location west of Highway 101. 3. Identify a local partner to do the application with; they would also serve as the site operator upon it being built. 4. Estimate all project and operating costs. Determine funding sources. 5. City Council agreement on the full application package for the program. Information about the LATP site: The LATP site, was previously a treatment facility for the City of Los Altos. The site includes three different parts: Area A, Area B, and Area C. The northern third of the site, known as Area A, is approximately 4 acres of conservation land. This section is isolated from the rest of the FLATP by a berm and fence. The middle third of the site, known as Area B, is approximately 6.64 acres and the location of the former treatment plant. The treatment plant included an operations building, water tank, and series of treatment ponds. Several of the former treatment ponds have since been identified as jurisdictional wetlands. The operations building has been deconstructed, among other changes. The southern third of the site, known as Area C, is approximately 2.62 acres. This area is currently used as a contractor rental storage/staging yard related to the bike bridge project and as Green Waste storage yard and transfer site, the City’s refuse collector. In the map below, the red 1.16-acre area is the relevant land plot of interest for a Project Homekey site. 1 Though so named, the water treatment plant is no longer active and portions of the former facility have been demolished. It is owned by the City of Palo Alto. City of Palo Alto Page 8 Map of LATP Site LifeMoves has provided some very high-level costing information related to potential options at the LATP site. A summary slide is shown below and also included in Attachment C. An example of the funding structure and number of beds for the LATP site can be seen below as an example of what is possible through the Homekey program in such a site in Palo Alto. City of Palo Alto Page 9 Project Homekey Next Steps: If the City Council would like to pursue a Project Homekey application, staff seeks City Council authorization for the following next steps: - Direction on the site to pursue for Project Homekey (either a portion of the City-owned LATP site or direction to follow up with the City Council regarding private property locations) - Direction on partnership with a nonprofit partner for the application. Staff recommends LifeMoves as the nonprofit partner due to their experience with this process in a nearby municipality. The Housing Authority expressed interest to assist if needed as well. - Agreement to pursue zoning changes necessary to allow for an emergency shelter at the LATP site. - Direction to staff to identify funding sources and to include that information in the return report to the City Council. - Return to City Council in September with sufficient time to make an application; at that time, include all application details including the explanation of all costs. Safe Parking Program Permanent Ordinance Next Steps: 3.1.A: Build new partnerships to host emergency shelter, safe places to park and access services, and sanctioned encampments that are not swept and include hygiene and supportive services. and 3.1.D: Ensure that all families with children under 18 years old who are unhoused have access to emergency shelter or temporary housing. Homekey: get Scenarios (exc . Land) (All costs are assumptions based on sliding-scale funding under Homekey 1.0) 100-180 doors -Interim 100%-150% impact in 1t year Capital Costs • $10M -$22M • $100k/door-$120k/door Capital Funding • $10M project up to 100% by Homekey • $22M project up to 90% by Homekey • $20M Homekey • $2M gap funding Operational • $2.SM -$4M per year • State/Public/Other Interim/Permanent Capital Costs/Funding • Mixed-use Project • Opens up new funding opportunities • Requires further exploration Operational • TBC • State/Public/Other Revenue • TBC • Opens new revenue streams City of Palo Alto Page 10 Potential Next Step: Bring the Safe Parking Program to City Council for direction on policy issues that should be included in a permanent ordinance, including: - Consideration of if any background checks could be included in the program and for what types of past criminal actions (e.g., violent felons and sex offenders). - Consideration of geographical distribution of safe parking programs. - Expansion of the program into private parking lots or for more vehicles per lot. - Any other programmatic elements based on the process and program to date. Existing and Proposed City-Supported Initiatives for Unhoused Palo Altans These initiatives are also summarized in the April 5, 2021 Study Session. They are organized below by the Community Plan strategy to which they relate. Subsequent to this section is additional information on other ideas for Palo Alto related to unhoused Palo Altans in connection the Community Plan that could be considered in the medium-term as part of the local framework for unhoused services. Of note for the short and medium term, the City can do many initiatives related to the Community Plan but there is no obligation that the City make actions related to every objective in the Community Plan. Community Plan Strategy 1: Address the Root Causes of Homelessness Through System and Policy Change 1.1E: Advocate for the State and the Federal government to increase funding and access to safety net services. Existing Palo Alto Effort: The City, through the contract with the state advocates, Townsend Public Affairs, advocates to the State for funding that can support local counties, Continuums of Care, and local governments. 1.4B: Strengthen local rent control and tenant protections Existing Palo Alto Effort: Due to the pandemic, the State, County, and the City all adopted eviction protections to keep people housed. In June 2021, the City advocated to the State to further extend the eviction moratorium to keep Palo Alto renters housed. The moratorium now ends on September 30, 2021. Ongoing Palo Alto Effort: The City is part of the “Challenge Grant” program of the Partnership for the Bay’s Future. Through this program the City has a Fellow researching tenant protections. The City Council will consider a suite of potential policies this fall/winter. 1.4C: Provide legal assistance to ensure that individuals and families most severely impacted by the lack of affordable housing, namely people of color, have equal access to housing. Existing Palo Alto Effort: Community Development Block Grant (CDBG) FY 2020-21 funding includes funds to Project Sentinel (fair housing services to improve understanding of residents and housing providers rights or obligations). City of Palo Alto Page 11 1.5C: Provide training, internships, and mentorships to help people who are unhoused or at risk of homelessness to obtain access to living wage jobs. Existing Palo Alto Effort: CDBG FY 2020-21 funding includes funds to Downtown Streets Workforce Development Program. Of note: due to COVID, finding low-wage job-training opportunities for unhoused persons is more challenging than before. Community Plan Strategy 2: Expand Homelessness Prevention and Housing Programs to Meet the Need 2.1.A: Expand the supportive housing system to provide housing and services to help 20,000 unhoused people secure stable, permanent housing. Expansion would target: 7,000 people housed in PSH programs; 10,000 people housed through RRH programs; 3,000 people housed through Housing Problem Solving and other short-term or one-time assistance. Existing Palo Alto Effort: Assistance to help homeless and low-income individuals secure housing (LifeMoves, Silicon Valley Independent Living Center). 2.1.B: Develop programs tailored to the needs to specific populations of people experiencing homelessness, including: youth and young adults, older adults (55+) and seniors, families with children, adults (ages 25-54) without children. Existing Palo Alto Effort: CDBG FY 2020-21 funding includes to Catholic Charities (advocate for the rights of seniors and disabled residents in long term care facilities in Palo Alto), Silicon Valley Independent Living Center (assistance to low-income Palo Altans with disabilities, veterans and older adults to secure affordable, accessible housing), YWCA of Silicon Valley (domestic violence services). 2.2.A: Expand the Homelessness Prevention System to prevent homelessness for an additional 7,000 households who are at risk by providing targeted financial assistance and supportive services Existing City-Supported Initiatives: The City has supported such relief programs by allocating CDBG funding towards these efforts. Both state and federal relief programs are providing some rental assistance to address the scale of assistance needed in response to COVID-19. There are local and the State rental assistance programs available to local residents during the COVID pandemic. LifeMoves - Opportunity Center is designated by the County as the Emergency Assistance Network Agency for financial assistance for Palo Alto. The City used CARES Act funds on this. 2.2.B: Provide targeted financial resources to prevent homelessness and eviction for severely rent-burdened residents living in existing affordable units. Existing City-Supported Initiatives: Emergency rent and utility funding assistance (LifeMoves, Silicon Valley Independent Living Center, YWCA of Silicon Valley). City of Palo Alto Page 12 Community Plan Strategy 3: Improve quality of life for unsheltered individuals and create healthy neighborhoods for all 3.1.A: Build new partnerships to host emergency shelter, safe places to park and access services, and sanctioned encampments that are not swept and include hygiene and supportive services and 3.1.D: Ensure that all families with children under 18 years old who are unhoused have access to emergency shelter or temporary housing. Existing City-Supported Initiatives: There are two shelter options in Palo Alto, and both are rotating shelters without a fixed place of operations. Both had capacity limits due to COVID restrictions. Most shelters are concentrated in South County. The rotating shelter program is supported by LifeMoves -- Hotel de Zink (year-round) and Heart & Home Collaborative (seasonal). The Heart & Home Collaborative is a seasonal (winter) rotating shelter program for women in local congregations run by Heart & Home Collaborative and operates under the same permitting framework as Hotel de Zink. Palo Alto also passed a Safe Parking Pilot Ordinance which allows for overnight for households dwelling in vehicles. The program allows for congregations to apply for a permit for up to 4 vehicles per congregation. The program includes access to restrooms, showers, connection to services. To date: 1 permit approved; 1 permit tentatively approved and under appeal; 2 permits in review. The City also has a safe parking program on Geng Road that is run by Santa Clara County. It serves up to 12 vehicles. 3.2.A: Increase access to basic hygiene resources, including bathrooms, showers, and laundry. Existing City-Supported Initiatives: Support of mobile shower and laundry services in South Palo Alto for the unhoused (We Hope). Funding for unhoused support is geared towards things like shower/laundry services. LifeMoves also provides shower and laundry services at its Encina Ave. site. 3.2.D: Provide opportunities for people who have lived experience of homelessness to provide peer-to-peer support. Existing City-Supported Initiatives: Provide comprehensive support services for homeless/unemployed to secure employment. In addition, stipends to support unhoused individuals providing peer to peer outreach and staffing at the Downtown Food Closet (Downtown Streets Team). Funding for unhoused support is geared towards things like food and school supplies for homeless children. Services and support to families living in Recreational Vehicles City of Palo Alto Page 13 including school materials, computer equipment, and other essential supplies such as PPE, cleaning supplies, gas cards, food, etc. (Karat School Project, Kafenia Peace Collective). Some of the funding was one-time grants. 3.3.C: Increase access to mental health treatment for people who are unhoused and struggling with mental illness. Existing City-Supported Initiatives: Purchases of equipment to enable telehealth and compliance with HIPAA records retention for the unhoused and low income (Peninsula HealthCare Connections). 3.4.A: Increase outreach to city and County staff and business and neighborhood associations about available resources to assist people who are unhoused. Existing City-Supported Initiatives: City staff collaborate with Stanford External Relations to convene City, County, Palo Alto USA, non-profit, Stanford, and philanthropic stakeholders to discuss status and support for RV dwellers living along El Camino. The group has focused on understanding and meeting the needs of families, the new safe parking efforts, sharing news and resources, and developing a survey to learn more about families' needs. 3.4.C: Increase coordination between agencies engaging people living in encampments to ensure consistent and humane approaches to encampment resolution. Existing City-Supported Initiatives: Palo Alto seeks to address encampments in town with compassion and humane approaches to encampment resolution. The Palo Alto Police Department routinely offers connection to social services and available resources for unhoused residents (living in vehicles and in public places), in collaboration with the Community Services Department. In the past, the City has had Special Enforcement Teams (SET) in the Police Department since the mid-1990s to be a flexible team to address issues throughout Palo Alto and to assist with connecting people with the services needed. They often built relationships with unhoused residents throughout the city and focused on the health and safety of downtown and commercial cores. The pre-pandemic SET staffing levels (Fiscal Year 2020 Adopted Budget) were two police officers. These officers effectively mitigated issues often without any enforcement actions necessary. SET staff was frozen in FY 2021, then eliminated in mid-year FY 2021. 3.4.D: Create a referral system where unhoused residents can access information and services, such as available temporary housing and homeless services. Existing City-Supported Initiatives: City partnerships include Destination: Home (a public-private partnership that uses collective impact strategies to accomplish its mission of ending homelessness in Santa Clara County), Downtown Street Team (job training, leadership skills development, peer-to-peer outreach efforts, case management, job opportunities, Downtown Food Closet), Heart & Home (seasonal City of Palo Alto Page 14 rotating homeless shelter for women at local congregations), Karat School Project (services and support to families living in RVs e.g., school materials, PPE, cleaning supplies, gas cards, food), LifeMoves (financial assistance, food, shelter, case management, Opportunity Services Center), OSH, Peninsula HealthCare Connections (medical clinic at Opportunity Services Center), WeHOPE (shelter, food, job training based in EPA). 3.5.B: Work with community organizations, cities, County agencies, and neighborhood associations to ensure that public spaces such as parks, libraries, and community centers remain clean, well-maintained, and welcoming to all. Existing City-Supported Initiatives: Stanford collaborated with Karat School Project and partners on a community clean-up of the El Camino corridor which included some families who had moved to the Geng Road safe parking location. This collaboration continues. Stanford is working with the Karat school to survey vehicle dwellers on El Camino Real. The survey project had some delays. Potential New Initiatives/Next Steps that the City could Consider: There are other actions the City Council could take related to services for the unhoused in Palo Alto. Some of those other ideas are short term and some are medium term items. And some of the items link to other programs already in progress (such as the mental health alternative response program). Staff did not include these in the top priority recommendations above but still wanted to include them in the report as other initiatives the City could consider at some point for work related to services for the unhoused. The information below summarizes those programs. Community Plan Strategy 1: 1.3C: Prioritize development of housing for extremely low-income individuals and families making 30% of AMI or less and set joint targets. Potential Next Step: Through the Housing Element Update, examine the existing housing stock in Palo Alto to understand how the existing housing aligns with the wide variety of housing needs in Palo Alto; from emergency housing to transitional housing to permanent affordable housing for different income groups. 1.6.C: Create a county-wide education campaign that increases awareness of the causes and impacts of homelessness and ongoing efforts to end homelessness. Potential Next Step: Partner with Destination: Home and Direct the Human Relations Commission (HRC) to create and deploy a community-wide education campaign that increases awareness among the general Palo Alto population around unhoused residents in Palo Alto and some of the root causes and ongoing efforts to end homelessness. Can link to other community organizations as well. City of Palo Alto Page 15 Community Plan Strategy 2: 2.2.A: Expand the Homelessness Prevention System to prevent homelessness for an additional 7,000 households who are at risk by providing targeted financial assistance and supportive services Potential Next Step: In reviewing the Human Relations Commission (HRC) recommendations for HSRAP funds, consider the programs related to rental assistance as homelessness prevention. Community Plan Strategy 3: 3.2.C: Increase the number of street outreach staff and case managers working in encampments. Potential Next Step: An outreach case worker could provide services to other vulnerable populations who regularly use public spaces such as parks, libraries, and community centers. At present, the City does not have any organization under contract specifically to perform this function on behalf of the City. Current funding for unhoused support is geared towards things like case management. This would require additional funding and potential partnership options with other agencies for funding. 3.3.A: Increase the number of mobile crisis teams with clinical staff, and expand their hours, to support individuals experiencing severe mental health and substance use crises. Potential Next Step: Continue participation in the implementation of the Santa Clara County Community Mobile Response (CMR) program which will have a north county location. Also, continue to implement the Psychological Emergency Response Team (PERT) program for Palo Alto in partnership with Santa Clara County. Involve partners such as Momentum for Mental Health, Project Safety Net, etc. as appropriate. 3.3.C: Increase access to mental health treatment for people who are unhoused and struggling with mental illness. Potential Next Step: Perform a program evaluation or gap analysis of programs funded by HSRAP and CDBG funds. This could identify if the City is best utilizing existing funding and meeting the highest priority needs for unhoused residents in Palo Alto. This would require additional funding. 3.4.C: Increase coordination between agencies engaging people living in encampments to ensure consistent and humane approaches to encampment resolution. In the past, the City has had Special Enforcement Teams (SET) in the Police Department since the mid-1990s to be a flexible team to address issues throughout Palo Alto and to connect people with the services needed. They often built relationships with unhoused residents throughout the city and focused on the health and safety of downtown and commercial cores. The pre-pandemic SET staffing levels (Fiscal Year 2020 Adopted City of Palo Alto Page 16 Budget) were two police officers. These officers effectively mitigated issues often without any enforcement actions necessary. SET staff was frozen in FY 2021, then eliminated in mid-year FY 2021. Potential Next Step: The City could consider bringing back the SET as one part of the outreach for unhoused residents living in encampments in Palo Alto. The City could also consider an additional contract with a nonprofit partner as an additional street outreach worker that is also assigned to Palo Alto. Between the 2-officer SET, the outreach worker, and the upcoming clinician assigned to Palo Alto through the Psychiatric Emergency Response Team (PERT) program, Palo Alto will be able to better meet this quality-of-life tenant of the Community Plan to ensure for the most consistent and humane approaches to encampments. These programs have budget implications with each officer FTE costing $200,000-225,000, thus a total of $400,000-$450,000 for the 2- officer SET. A nonprofit outreach worker could cost between $75,000 and $200,000 according to quotes. Resource Impact Endorsement of the Community Plan aligns Palo Alto with other communities in Santa Clara County taking bold actions to address the very serious issue of homelessness in the region. The specific timeline and resource impacts depend on the actions taken by the City Council based on staff recommendations in this memorandum. Specifically within Palo Alto, there continues to be constrained resources and intermittent support of these intiatives to date from a strategic point of view based on reductions in resources approved over the recent years, additional funding will be required to address the services and programs outlined in this report. For context, below is a summary of some of the resource allocations the City has previously deployed followed by recommended immediate steps for the City Council’s consideration and direction to staff to implement in order to support the desired strategies and address near term challenges. Current Resource Allocations Police staffing levels to address the unhoused population in the City has varied since inception in the mid-90’s. There are two initiatives in the Police Department to address the unhoused: Special Enforcement Team (SET) and the new Psychiatric Emergency Response Team (PERT). • Special Enforcement Team (SET) o Focus is health and safety of downtown and commercial cores and outreach for the unhoused population that inhabit vehicles, streets, and/or parking facilities. o Pre-pandemic staffing levels (FY 2020) were two Police Officers; this staffing level effectively mitigated these issues prior to enforcement actions being taken. o SET staff was frozen and eliminated in FY 2021. A potential staffing model in FY 2022 is to use overtime to address the unhoused population in the City.; however, additional overtime funding would be needed for this. • Psychiatric Emergency Response Team (PERT) City of Palo Alto Page 17 o Focus is to address mental health issues though partnership with Police Department; this program overlaps with work done in the community to address the unhoused population. o Expected to be online by late September/early October. o The Police Department is dedicating one sworn position (expected to be an office redeployed from patrol, resulting in potential overtime impacts to backfill) at minimum, depending on how many County staff are deployed to Palo Alto. In addition to the Police Department, funding has been dedicated to LiveMoves ($82,000) through the HSRAP process, with the focus to provide food services for the unhoused and very low income residents at the Opportunity Service Center (near Town & Country) through the Breaking Bread Program. Additional as needed resources are deployed in a number of teams including Public Works, Planning and Development Services, Fire, Community Services Human Services staff, and the City Manager’s Office to address issues as they arise and work on longer term planning such as the housing element. Recommended Resource Adjustments In the immediate, staff recommends the City Council consider providing direction to staff to bring the actions necessary to allocate funding from the Budget Uncertainty Reserve (City Council FY 2022 set-aside, currently at $425,000) and the Stanford University Medical Center Fund: Community Health and Safety (currently estimated at $1.2 million) to fund the following needs. • Additional overtime funding for re-establishing the SET team in FY 2022 through use of overtime resources, until and unless a new program, or full-time officer resources become available. (1.0 Officer = approximately $225,000/year) • Additional funding for engagement resources for a non-profit outreach worker. (estimated between $75,000 and $200,000) • Additional funding for a program evaluation or gap analysis of programs funded by HSRAP and CDBG funds to assist the City in identifying if allocation of existing funding is meeting the highest priority needs for unhoused residents in Palo Alto. Lastly, depending on the City Council’s desired strategy, support will be required to manage and oversee the implementation of services and programs. To-date, staff throughout the organization have been addressing efforts on an as needed basis. In order to ensure timeliness, consistency, and success of crafting and implementing a cohesive strategy, focused resources will be required. As staff work through the prioritized workplan, further actions will be brought forward as appropriate, however, direction to implement these would assist in addressing immediate needs while positioning for the future refinement of the workplan. A component of implementation would require staff to take the appropriate actions to meet required steps as outlined in the development agreement for use of Stanford University Medical Center Funds. Stakeholder Engagement Many stakeholders were engaged in the Community Plan development process. The Community Plan reflects the voices of over 8,000 individuals reached across the County, and City of Palo Alto Page 18 provides stakeholders with a common agenda that will result in large collective impact. As the City of Palo Alto moves forward on elements identified in the Framework above, the City will incorporate community engagement as logical throughout the process. Environmental Review This report and policy discussion is not a project that requires environmental review. Based on Council’s direction, staff will evaluate whether environmental review is needed for specific projects or programs that the City is interested in pursuing. Attachments: • Attachment A: Resolution Endorsing the County Plan to End Homelessness • Attachment B: 2020-2025 SCC Community Plan to End Homelessness • Attachment C: LifeMoves Homekey Information (Aug 2021) *NOT YET APPROVED* 1 Resolution No.___ Resolution of the City Council of the City of Palo Alto Endorsing the Santa Clara County Community Plan to End Homelessness 2020-25 R E C I T A L S WHEREAS, nearly five years ago, the Community Plan to End Homelessness in Santa Clara County 2015-2020 was adopted, with partners working collectively to, among other efforts, help households resolve their homelessness, increase the number of supportive housing units in Santa Clara County, increase temporary housing and emergency shelter capacity, and launch a new homelessness prevention system; and WHEREAS, the Community Plan, which was driven by and adopted by the Santa Clara County (County) Continuum of Care (CoC), is a planning requirement placed by the United States Department of Housing and Urban Development on CoC funding that provides a county- level roadmap to address homelessness and its root causes, with local jurisdictions tailoring the roadmap to meet local needs; and WHEREAS, despite the substantial progress made in creating an innovative, coordinated, and more comprehensive supportive housing system, the housing crisis continues to grow nationally and locally; in 2019 about 313 people found themselves homeless in Palo Alto, and the challenges in ending homelessness are compounded by the COVID-19 pandemic and its impacts on the economy and local budgets; and WHEREAS, in June 2019, the County, Destination: Home, and other cities and non- profits, embarked on strategic planning and an extensive community engagement process to develop a new five-year Community Plan 2020-25; and WHEREAS, during the development of the new Community Plan, community feedback was sought to identify successes and challenges in the homeless system of care, and to collect innovative and inspiring ideas about how to address homelessness generally countywide, and specifically for certain subgroups such as youth and families; and WHEREAS, this work resulted in the development of 14 strategies that fall into three focus areas: (1) Address the root causes of homelessness through system and policy change; (2) Expand homelessness prevention and housing programs to meet the need; and (3) Improve quality of life for unsheltered individuals and create healthy neighborhoods for all; and WHEREAS, many of the Community Plan strategies are items that the City of Palo Alto regularly advances, some of which have been newly implemented given the urgent and ongoing COVID-19 pandemic; and Attachment A *NOT YET APPROVED* 2 WHEREAS, the Community Plan provides stakeholders with a common agenda that, if followed, will result in large collective impact, and endorsement of the new Community Plan will provide the City the certainty to keep implementing urgent strategies to address the homelessness crisis; WHEREAS, supporting the Community Plan does not commit the City of Palo Alto to any one component but rather encourages the implementation of strategies and funding for programs to proactively house and serve the homeless, relative to the resources available in Palo Alto and subject to City Council approval; and WHEREAS, the City Council’s support of the Community Plan would continue to advance the goal of developing regional strategies in collaboration with other jurisdictions and agencies to end and prevent homelessness by creating permanent housing solutions and enhancing existing service systems; NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Palo Alto endorse the Santa Clara Community Plan to End Homelessness 2020-25. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: APPROVED: _____________________________ _____________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: _____________________________ _____________________________ City Attorney City Manager 2020–20252020–2025 COMMUNITY PLAN TO END HOMELESSNESS SANTA CLARA COUNTYSANTA CLARA COUNTY Attachment B Acknowledgements The Community Plan Steering Committee would like to thank the many community stakeholders, people with lived experience of homelessness, and organizations for their participation in the process to update the plan and their valuable input. For a full list of organizations that participated in the process, see page 14. Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 1 Table of Contents Introduction Our Homelessness Crisis Ending Homelessness in Santa Clara County The Strategies Strategy 1: Address the Root Causes of Homelessness Through System and Policy Change Strategy 2: Expand Homelessness Prevention and Housing Programs to Meet the Need Strategy 3: Improve Quality of Life for Unsheltered Individuals and Create Healthy Neighborhoods for All Thank you! 2 4 6 10 11 13 14 16 2 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Helped 8,884 households resolve their homelessness, representing 14,132 people Doubled the number of supportive housing units in Santa Clara County Doubled our temporary housing and emergency shelter capacity Launched a new homelessness prevention system that now serves about 1,000 households annually Led a community-wide campaign that has successfully housed more than 1,600 veterans and engaged nearly 800 private landlords in the effort Voters approved $950 million to develop affordable housing through the 2016 Measure A Affordable Housing Bond and raised another $100 million in private contributions to support the implementation of the community plan Supportive Housing System Progress 2015-2019 Thanks to the collective efforts of partners throughout the community, over the past five years, we have done the following: In 2015, the community came together to create a roadmap for ending homelessness in Santa Clara County. This plan— which was centered around a collective impact response and the proven Housing First model—set an ambitious goal to create 6,000 new housing opportunities and identified innovative strategies and programs for reducing homelessness. Introduction Introduction •••••••••••••••••••••• •••••••••••••••••••••• •••••••••••••••••••••• •••••••••••••••••••••• •••••••••••• •••••••••••• •••••••••••• •••••••••••• •••••••••••• •••••••••••• ······o •••••• •••••• I •••••• •••••• Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 3 Introduction Despite our progress creating a supportive housing system that assists thousands of homeless individuals and families each year, the crisis continues to grow. The systemic factors driving homelessness in our community— from the failed policies at the local, state, and national level to the extreme lack of housing options that are affordable for low-income residents—remain stronger than ever and are pushing more of our neighbors onto the streets every day. These challenges have been compounded by the novel coronavirus (COVID-19) pandemic that arrived in our community as this plan was in development, making implementation of many of these strategies even more urgent. This public health crisis has ground our local economy to a halt, leaving many more households on the brink of homelessness due to job loss, lack of childcare, and economic uncertainty. The pandemic has also required a massive and immediate response by our crisis response system to quickly ramp up shelter capacity, increase access to hygiene services for people living outside, and protect those people experiencing homelessness who are particularly vulnerable. As a result, as this plan goes into effect, we anticipate there will be many more people experiencing or at risk of homelessness who will need immediate support, which will require our community to continue to be flexible and innovative in our responses to homelessness. To truly end homelessness in Santa Clara County, we must summon the collective will and resources to not only respond to the current crisis and scale our successful housing strategies, but also address and eliminate the root causes of homelessness in our community. Community Plan Steering Committee Members Ky Le, Co-Chair Jennifer Loving, Co-Chair Jan Bernstein Chargin Louis Chicoine Erin Connor Katherine Harasz Miguel Marquez Jacky Morales-Ferrand Joel John Roberts Claudine Sipili Leland Wilcox ~'15' ~ ~#-a a/cttl'ILI (!s~ ~'J~ 1 Applied Survey Research, “Santa Clara County Homeless Census & Survey Comprehensive Report 2019.” 2019. https://www.sccgov.org/sites/osh/ContinuumofCare/ReportsandPublications/Pages/HomelessnessCensusandSurvey.aspx 2 Public Policy Institute of California, “Income Inequality in California.” 2020. https://www.ppic.org/publication/income-inequality-in-california/ 3 Bay Area Equity Atlas, “Earned income growth for full-time wage and salary workers: Santa Clara County, CA, 2000–2015.” https://bayareaequityatlas.org/indicators/income-growth#/?geo=04000000000006085 4 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Our Homelessness Crisis According to the 2019 Point-in-Time count, there are 9,706 individuals experiencing homelessness on any given night in Santa Clara County.1 Families with children, seniors, individuals with disabilities, veterans, youth and young adults are all represented in the county’s diverse homeless population. More than 80% of these individuals are unsheltered—sleeping outside, in cars, or other places not meant for human habitation. We expect that these numbers will increase over the coming months as the full impact of the COVID-19 pandemic is felt. The gap between the rich and the poor in our community, combined with the lack of housing development particularly at the lowest income levels, is fueling the homelessness crisis. According to the Public Policy Institute of California, families at the highest income levels in the Bay Area (the 90th percentile) have more than 12 times the income of families at the bottom (the 10th percentile).2 Those at the bottom rung of the economic ladder have also not shared in the region’s significant economic growth. Between 2000 and 2015 in Santa Clara County, workers with earnings in the 10th percentile saw their income decline by 12%.3 This income inequality has been further exacerbated by the economic slowdown caused by the COVID-19 pandemic as many low-income households living paycheck-to-paycheck struggle to make rent and pay for other basic needs. Our Homelessness Crisis -20% -10% 0% 10% 20% -12%-10% 2% 10%12% 10thpercentile 0 to Extremely Low-Income Threshold 0 to 50% of AMI 0 to 80% of AMI 0 to 100% of AMI 20thpercentile 50thpercentile 80thpercentile 90thpercentile Earned income growth for full-time wage and salary workers Santa Clara County, CA: 2000-2015 Affordable & Available Rental Homes “Per 100 Renter Households” San Jose Metropolitan Area: 2018 0 20 40 60 80 100 34 8046 94 Black/African Americans 0% 5% 10% 15% 20%16.9% 2.5% HomelessPopulation GeneralPopulation Bl a c k / A f r i c a n A m e r i c a n s American Indian/Alaskan Natives <1%Am e r i c a n I n d i a n / N a t i v e A l a s k a n s HomelessPopulation GeneralPopulation 0%1%2%3%4%5%6%7%8%7.4% His p a n i c / L a t i n x Hispanic/Latinx 0% 10% 20% 30% 40% 50% HomelessPopulation GeneralPopulation 43.7% 27% 4 National Low-Income Housing Coalition, “The Gap: A Shortage of Affordable Homes.” 2020. https://reports.nlihc.org/sites/default/files/gap/Gap-Report_2020.pdf Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 5 Our Homelessness Crisis In addition, longstanding and structural racial inequities continue to affect who becomes homeless in our community. A recent report commissioned by Destination: Home found that people of color are dramatically more likely than their white counterparts to become homeless in Santa Clara County, and that poverty alone cannot explain disparities in homelessness. For example: While the brunt of this crisis is borne by our unhoused neighbors, we know its impacts are felt much more broadly. Our neighborhoods, first responders, businesses, and environment are also suffering the consequences of our region’s severe homelessness crisis. Even worse, the problem continues to grow as more people are slipping into homelessness than ever before—the result of growing income inequality, gentrification and displacement, rising housing costs, an extreme housing shortage, and a lack of sufficient safety net services to adequately care for the most vulnerable in our community. In fact, for every homeless family or individual we connect to housing, between two and three more are experiencing homelessness for the very first time. If this trend continues, in addition to the nearly 10,000 individuals currently experiencing homelessness, another 20,000 are at-risk of falling into homelessness over the next five years—far more than our supportive housing system currently has the capacity to serve. -20%-10%0%10%20%-12%-10%2%10%12%10thpercentile 0 to Extremely Low-Income Threshold 0 to 50% of AMI 0 to 80% of AMI 0 to 100% of AMI 20thpercentile 50thpercentile 80thpercentile 90thpercentileEarned income growth for full-time wage and salary workers Santa Clara County, CA: 2000-2015 Affordable & Available Rental Homes “Per 100 Renter Households” San Jose Metropolitan Area: 2018 0 20 40 60 80 100 34 8046 94 Black/African Americans 0% 5% 10% 15% 20%16.9% 2.5% HomelessPopulation GeneralPopulation Bl a c k / A f r i c a n A m e r i c a n s American Indian/Alaskan Natives <1%Am e r i c a n I n d i a n / N a t i v e A l a s k a n s HomelessPopulation GeneralPopulation 0%1%2%3%4%5%6%7%8%7.4% Hi s p a n i c / L a t i n x Hispanic/Latinx 0% 10% 20% 30% 40% 50% HomelessPopulation GeneralPopulation 43.7% 27% -20% -10%0%10%20%-12%-10%2%10%12% 10thpercentile 0 to Extremely Low-Income Threshold 0 to 50% of AMI 0 to 80% of AMI 0 to 100% of AMI 20thpercentile 50thpercentile 80thpercentile 90thpercentile Earned income growth for full-time wage and salary workers Santa Clara County, CA: 2000-2015 Affordable & Available Rental Homes “Per 100 Renter Households” San Jose Metropolitan Area: 2018 0 20 40 60 80 100 34 8046 94 Black/African Americans 0% 5% 10% 15% 20%16.9% 2.5% HomelessPopulation GeneralPopulation Bl a c k / A f r i c a n A m e r i c a n s American Indian/Alaskan Natives <1%Am e r i c a n I n d i a n / N a t i v e A l a s k a n s HomelessPopulation GeneralPopulation 0%1%2%3%4%5%6%7%8%7.4% Hi s p a n i c / L a t i n x Hispanic/Latinx 0% 10% 20% 30% 40% 50% HomelessPopulation GeneralPopulation 43.7% 27% Compounding the impacts of this inequality is the fact that housing costs are higher than ever and housing that is affordable to the lowest-income families is not being produced. In fact, the National Low-Income Housing Coalition’s most recent report, The Gap: A Shortage of Affordable Homes, found that in 2018 there were only 34 affordable and available units for every 100 extremely low-income renter households in the San Jose metro area.4 6 | Ending Homelessness Ending Homelessness in Santa Clara County Photo of Villas on the Park. Courtesy of Dahlin Group Architecture Planning and Mark Davidson Photography Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 7 Solving this crisis is one of the great moral challenges facing us. It will require tremen- dous effort, new partnerships, and even bolder strategies—and it will require the entire community to be a part of the solution. We must take immediate actions that can improve the quality of life for the huge number of unsheltered residents in our community. We must increase shelter capacity and increase interim housing options, and we must expand services to meet their basic health and safety needs. We need to significantly scale our housing development and programs to meet the growing need in our community. This includes building many thousands more supportive housing units, expanding our homelessness prevention strategies, and enhancing the way our supportive housing system serves those in need. Most importantly, we will never end homelessness in our community if we do not attack the systemic root causes that continually push more of our neighbors into homelessness. As a result, we must address inequitable land use and housing policy to allow every jurisdiction to achieve their Regional Housing Needs Allocation goals for very low and extremely low-income housing production. We must ensure every resident who is able to work can access living wage employment and we must reverse decades-long structural inequities that have driven people of color and other vulnerable residents onto the streets. None of this will be easy or cheap. In fact, just meeting the affordable housing needs of our community would require several billion dollars. But we cannot accept a future in which thousands of our neighbors are forced to live outside. Every member of our community deserves a safe and stable home—and it is our collective responsibility to make this vision a reality. Ending Homelessness in Santa Clara County As we implement the strategies in this plan, we will raise the voices of people with lived experience and share power with our unhoused and recently-housed neighbors. We will focus on policies and programs that reduce racial inequity, in an effort to reverse the disproportionately high rates of people of color who are unhoused. Ending Homelessness in Santa Clara County 8 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Our Plan The 2020–2025 Community Plan to End Homelessness will serve as our roadmap for ending homelessness in Santa Clara County and is organized around three main strategies: Our Plan The strategies included in this plan are grounded in evidence-based practices, lessons learned over the past five years, and robust conversation and input from more than 8,000 members of our community; including people with lived experience of homelessness, subject matter experts, key stakeholders, and community members. In addition, this plan sets aggressive targets designed to reverse the current growth in home- lessness we are experiencing and bring us one step closer to our collective goal of eliminating homelessness in our community. Address the root causes of homelessness through system and policy change Expand homelessness prevention and housing programs to meet the need Improve quality of life for unsheltered individuals and create healthy neighborhoods for all STRATEGY 1 STRATEGY 2 STRATEGY 3 Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 9 Our Plan Our Targets *The reduction in annual inflow target was based on annual inflow prior to the COVID-19 pandemic. This target will be reevaluated once the longer term impacts of COVID-19 are known. By 2025, we will: Achieve a 30% reduction in annual inflow of people becoming homeless* Expand the Homelessness Prevention System and other early interventions to serve 2,500 people per year House 20,000 people through the supportive housing system Double temporary housing and shelter capacity to reduce the number of people sleeping outside Address the racial inequities present among unhoused people and families and track progress toward reducing disparities ttt ~=t =t •••••••••••••••••••••••• •••••••••••••••••••••••• •••••••••••••••••••••••• •••••••••••••••••••••••• •••••••••••••••••••••••• •••••••••••••••••••••••• ······~············ •••••• • ••••••••••• •••••• I •••••••••••• •••••• • ••••••••••• •••••• • ••••••••••• 10 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Reaching these ambitious goals will require a collaborative community response based on proven, evidence-based strategies to end homelessness as well as innovative approaches that maximize the resources available. The strategies are organized under three areas of focus that make up the basic framework for the plan. The Strategies The Strategies To end homelessness in our community, we must address its root causes. This plan sets a five-year goal of reducing new unhoused individuals and families in a given year by 30%. The strategies below are targeted to address the entrenched economic and societal causes of homelessness through transformational systemic and policy change. The system we live in has created social, economic, and racial disparities and it will take monumental shifts in policies and priorities to make effective change. While eliminating these disparities across our community will take more than the five years covered by this plan, we can make substantial progress towards this important goal by implementing the strategies below. Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 11 The Strategies STRATEGY 1 Address the Root Causes of Homelessness Through System and Policy Change Ensure that people accessing safety net services have the support they need to obtain and maintain housing. Ensure that people involved in the criminal justice system do not become homeless. 1 2 Adopt housing screening and referral processes for individuals and families accessing safety net services. Support households with incarcerated family members to prevent homelessness. Expand housing resources available to Medi-Cal recipients accessing services in the Specialty Mental Health System. Expand housing programs for families involved in the child welfare system. Expand existing and develop new housing and workforce development programs to successfully reintegrate people leaving probation, parole, jails, and prisons into the community. Advocate for the state and the federal government to increase funding and access to safety net services. Expand and diversify housing programs for foster youth to meet their long-term housing needs, so no foster youth become homeless. A A D B B E C 12 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Create the conditions to develop enough affordable housing to meet the need in our community. Protect residents from evictions, displacement, and housing discrimination. Ensure all residents who are able to work have access to living wage employment. Expand public and private sector support for ending and preventing homelessness. 3 4 5 6 Work with cities to change local land use and housing policy to allow for development of more affordable housing and help reverse housing disparities that have negatively impacted people of color. Adopt and implement new fair housing plans for the region. Support efforts to increase the minimum wage to a living wage in Santa Clara County. Increase community engagement and support for affordable and supportive housing development throughout the county. Advocate for flexible funding that can speed up and create more affordable housing. Identify underutilized land across the county to be used for dense affordable housing development. Strengthen local rent control and tenant protections. Partner with corporations to create living wage job opportunities for people who are unhoused or at risk of homelessness. Provide leadership opportunities for people with lived experience of homelessness to shape how we address homelessness in our community. Prioritize development of housing for extremely low-income individuals and families making 30% of Area Median Income or less and set joint targets. Provide legal assistance to ensure that individuals and families most severely impacted by the lack of affordable housing, namely people of color, have equal access to housing. Provide training, internships, and mentorships to help people who are unhoused or at risk of homelessness to obtain access to living wage jobs. Create a county-wide education campaign that increases awareness of the causes and impacts of homelessness and ongoing efforts to end homelessness. Create a fund to preserve both naturally affordable and income-restricted affordable housing. Invest in social enterprises that train and employ people who are unhoused or at risk of homelessness. A A A A DB B B B C C C C D D STRATEGY 1 Address the Root Causes of Homelessness Through System and Policy Change (Continued) The Strategies ~=======----==------1 iL __ _ Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 13 While Strategy 1 aims to close the gaps in our social safety net and address the other systemic causes of homelessness, we know that there will be some people over the next five years who will still become unhoused due to a severe shortage of affordable and accessible housing. To end homelessness, we will need to continue to build capacity to provide a broad array of housing and services over the next five years. The Strategies STRATEGY 2 Expand Homelessness Prevention and Housing Programs to Meet the Need Increase the capacity of supportive housing programs for people experiencing homelessness. 1 Expand the supportive housing system to provide housing and services to help 20,000 unhoused people secure stable, permanent housing. Expansion would target the following: • 7,000 people housed in Permanent Supportive Housing programs that provide long-term support. • 10,000 people housed through Rapid Rehousing programs that provide short- and medium-term support. • 3,000 people housed through Housing Problem Solving and other short-term or one-time assistance. Develop programs tailored to the needs of specific populations of people experiencing homelessness, including: • Youth and young adults • Older adults (55+) and seniors • Families with children • Adults (ages 25 to 54) without children A B Provide a broad range of supports to prevent homelessness.2 Expand the Homelessness Prevention System to prevent homelessness for an additional 7,000 households who are at risk by providing targeted financial assistance and supportive services. Provide targeted financial resources to prevent homelessness and eviction for severely rent- burdened residents living in existing affordable units. A B Create a state-of-the-art supportive housing system.3 Center the voices of people who have lived experience of homelessness, especially people of color, in the policy and program design decisions of the supportive housing system. Increase access to supportive housing programs for people of color by addressing racial bias in our system. Invest in professional development and competitive pay to attract and retain a highly qualified workforce of homeless service provider staff. Incentivize hiring of people who have lived experience of homelessness to reflect the client population— especially people of color and LGBTQI+ persons. A DBC ___ Ii __ _ 14 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 The first two strategies of the plan seek to end and prevent homelessness for as many people as possible over the next five years. However, the reality is that many people will remain unhoused due to an extreme housing crisis and increasing income inequality. To address this immediate crisis in our community and ensure healthy neighborhoods for all, we must begin by doubling our temporary housing and shelter capacity to serve 2,000 additional households each night and increase investment in health, safety and other basic services to better meet the needs of people living in unsheltered conditions and build connections to housing programs and safety net services offered throughout the county. STRATEGY 3 Improve Quality of Life for Unsheltered Individuals and Create Healthy Neighborhoods for All Double the number of year-round temporary housing beds and offer a variety of welcoming temporary housing options throughout the county.1 Build new partnerships to host emergency shelter, safe places to park and access services, and sanctioned encampments that are not swept and include hygiene and supportive services. Ensure that all families with children under 18 years old who are unhoused have access to emergency shelter or temporary housing. Provide opportunities for people who have lived experience of homelessness to provide peer-to-peer support. Reduce barriers to shelter such as allowing for pets, storage of personal items, greater privacy, longer stays, and provide higher levels of safety for residents. Provide more public services in neighborhoods hosting emergency shelter or temporary housing programs. Expand hours at new and existing shelters to remain open during the day. Increase the number of street outreach staff and case managers working in encampments. A D D B E C C Increase street outreach, hygiene services, and transportation options to match the needs of unsheltered residents. 2 Increase access to basic hygiene resources, including bathrooms, showers, and laundry Increase the number of free public transit passes and other transportation options for people who are unhoused to access services. A B Increase mental health and substance use services.3 Increase the number of mobile crisis teams with clinical staff, and expand their hours, to support individuals experiencing severe mental health and substance use crises. Develop a plan to eliminate service access and treatment gaps for unsheltered people struggling with chronic and severe mental illness. Increase the number of beds available for substance use treatment and provide the follow-up supportive services needed to prevent relapses. Increase access to mental health treat- ment for people who are unhoused and struggling with mental illness. A DBC The Strategies .______I ._____i _ • Share data across safety net, criminal justice, and housing systems to better predict and target households who are experiencing homelessness or at risk of homelessness. • Better utilize data collected in the homeless system of care and across County departments to know what is working well, what programs need improvement, and to identify inequities in the system. • Provide demographic data, including race and ethnicity, in all reports on homelessness to highlight and address inequities. • Create accessible dashboards that show our progress and hold our systems accountable. • Provide trauma-informed care and racial equity/anti-racism training to all staff working with people experiencing homelessness. • Increase access to services, including providing system navigation resources and training to all staff working with people experiencing homelessness. • Align racial equity work in the homelessness sector with other racial equity initiatives in Santa Clara County. • Expand partnerships with corporations, philanthropic institutions, and individual donors to secure private funding to reduce and prevent homelessness. • Align and coordinate with other community efforts to address homelessness, such as the Homelessness Task Force. Process Improvements Across Strategies 1, 2, and 3 Throughout our work, we must continue to expand coordination between systems, increase the use of data to improve programs, and increase training opportunities for all partners, including: Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 15 The Strategies STRATEGY 3 Improve Quality of Life for Unsheltered Individuals and Create Healthy Neighborhoods for All (Continued) Engage a cross-section of community partners to address the needs of unsheltered residents. Ensure that community spaces are safe and welcoming for housed and unhoused residents. 4 5 Increase outreach to city and County staff and business and neighborhood associations about available resources to assist people who are unhoused. Partner with new private sector, community-based, and faith-based organizations to create safe and welcoming community spaces in every community for unhoused people to access services during the day. Engage the private sector to contribute funding to support health and safety services and shelter for people who are unhoused. Work with community organizations, cities, County agencies, and neighborhood associations to ensure that public spaces such as parks, libraries, and community centers remain clean, well-maintained, and welcoming to all. Increase coordination between agencies engaging people living in encampments to ensure consistent and humane approaches to encampment resolution. Create a referral system where unhoused residents can access information and services, such as available temporary housing and homeless services. A A B B C D 16 | Santa Clara County Community Plan to End Homelessnes: 2020–2025 Thank You! The Community Plan Steering Committee would like to thank the following agencies and staff who participated in the Community Plan Work Group to gather community input and update the community plan: The Steering Committee and Work Group would like to thank the many people who are currently or formerly unhoused who shared their input and experiences to inform the community plan, including the following: The Steering Committee and Work Group would like to thank the following community stake- holders, agencies, and organizations for participating in the process: • County of Santa Clara: Jackie MacLean, Hilary Barroga, Kathryn Kaminski, Hilary Armstrong • City of San José: Sarah Zárate, Ragan Henninger • Destination: Home: Ray Bramson, David Low • City of Morgan Hill: Rebecca Garcia • City of Mountain View: Wayne Chen • LifeMoves: Bruce Ives • Sacred Heart Community Service: Erin Stanton • Community Solutions: Erin O’Brien • Lived Experience Advisory Board • Sacred Heart’s Survivors of the Streets • HomeFirst Sunnyvale Shelter’s Client Collaborative • Clients/residents from Hope’s Corner, Bill Wilson Center, New Haven Inn, and Second Street Studios • Abode Services • Alta Vista High School • Amigos de Guadalupe • Anthem Blue Cross • Bill Wilson Center • Bitfocus • Catholic Charities of Santa Clara County • Charities Housing • Cisco • Cities Association of Santa Clara County • City Team • City of Cupertino • City of Morgan Hill • City of Mountain View • City of Palo Alto • City of San José • City of Milpitas • City of Santa Clara • Community Services Agency • Community Solutions • County of Santa Clara: o Behavioral Health Services o Office of the District Attorney o Probation Department o Public Defender Office o Public Health Department o Reentry Services o Santa Clara Valley Medical Center o Social Services Agency o Office of Supportive Housing o Office of Equity and Social Justice o Offices of Supervisors Cindy Chavez, Dave Cortese, Susan Ellenberg, Joe Simitian, and Mike Wasserman o Valley Homeless Healthcare Program • David and Lucile Packard Foundation • Destination: Home • Dependency Advocacy Center Thank You! Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 17 • Downtown Business Association • Downtown Streets Team • EAH Housing • East Side Union High School District • Family Supportive Housing • First Community Housing • Gilroy Compassion Center • HomeFirst • Housing Trust Silicon Valley • Humane Society of Silicon Valley • Hunger at Home • Kaiser Permanente • Kids in Common • Law Foundation of Silicon Valley • LifeMoves • LinkedIn • Los Altos Community Foundation • Mental Health Systems • Next Door Solutions • On Lok • PATH • Razing the Bar • Resources for Community Development • Santa Clara County City Managers Association • Santa Clara County Housing Authority • Santa Clara County Office of Education • Santa Clara County Domestic Violence Advocacy Consortium • Santa Clara Family Health Plan • Sacred Heart Community Service • Salvation Army • Silicon Valley Community Foundation • Silicon Valley Council of Nonprofits • Silicon Valley at Home • Silicon Valley Independent Living Center • Silicon Valley Organization • South Bay Coalition to End Human Trafficking • Spectrum Equity • St. Joseph Family Center • Sunnyvale Community Services • The Health Trust • United Way Bay Area • U.S. Department of Veterans Affairs • West Valley Community Services • YWCA of Silicon Valley Thank You! Expedited Delivery Demo to Completion (6 months) The image part with relationship ID rId6 was not found in the file. Attachment C LifeMoves Leghorn homeless Mountain View, CA t:::] Fri, Nov 20th, 2020 11 :02 AM j 54° F LI:] Change View LifeMoves Leghorn homeless Mountain View, CA t:::] Sun, Apr 18th, 2021 11 :05 AM ·. ·'jt-. . ... , j 61° F 2 LIFEMOVES | BREAKING THE CYCLE OF HOMELESSNESS2 Proof Point: Homekey 1.0 | LifeMoves Mountain View •1 Acre •100 doors | 124 beds •30% supportive services space •Cost: $170K/door (including land) •Time: 6 months from HCD commit •Impact: serve ~350 clients in first year and scaling to 1,750 over 5 years •Non-congregant 80 Single Units 8 Units for Couples Dog Kennels / Dining Area Children's Playground - Community Cl assroom Case Ma nagement off· ices Onsite Nurse 12 Family Units with bathrooms and h s owers 3 LIFEMOVES | BREAKING THE CYCLE OF HOMELESSNESS Homekey 2.0: Cost Efficient •Rapid Timeline Flexible Deployment •Immediate Impact SITE FLEXIBILITY (CONFIGURATION) .,,-· / ./ _ _,..../~, 1·/ , i i I i / ,,,.,,,,.. _,./ __ .,,../,,. ,,,.--- .v _,,,..,,I ,,,,.,,. ! ,,,,,.,,.. ! 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Land) (All costs are assumptions based on sliding-scale funding under Homekey 1.0) 100-180 doors –Interim 100% -150% impact in 1st year Capital Costs •$10M -$22M •$100k/door -$120k/door Capital Funding •$10M project up to 100% by Homekey •$22M project up to 90% by Homekey •$20M Homekey •$2M gap funding Operational •$2.5M -$4M per year •State/Public/Other Interim/Permanent Capital Costs/Funding •Mixed-use Project •Opens up new funding opportunities •Requires further exploration Operational •TBC •State/Public/Other Revenue •TBC •Opens new revenue streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................. . . .................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ··············································································•·••··········································································································································································································•·•········· ·•••••••••••••••••••••• ................................................................................ : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : ... : . : . : . : . : . : . : . : . : . : ............. : ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::-:::::'.:::::: ........................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : ~ : ; : : : : : : : : : : : : : : : : : : : : ~.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:. : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : . : : : . : . : . : . : . : . : ~:::. ~.:.:.:.:.:.:.:. 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