HomeMy WebLinkAboutStaff Report 13432
City of Palo Alto (ID # 13432)
City Council Staff Report
Meeting Date: 12/6/2021
City of Palo Alto Page 1
Title: Amendment Number 1 to Contract Number C19173686 with
OpenCities, Inc. to Add to Increase the Scope of Services to Add Additional
Website Functionalities such as a Junior Museum Sub-Website, and Increase
the Compensation Amount Accordingly, by $167,317 for a New Not-to-Exceed
Contract Amount of $434,517 through FY25
From: City Manager
Lead Department: IT Department
Recommendation
Staff recommends that Council approve and authorize the City Manager or their
designee to: execute Contract Amendment No. 1 to Contract No. C19173686 with
OpenCities, Inc, (Attachment A) to add to the Scope of Services the creation of a new
sub-website for the Palo Alto Junior Museum and Zoo (JMZ), migrate the City’s intranet
to an OpenCities provided intranet, add capabilities (Enterprise Open Forms) to enhance
the user experience, and increase the Additional Services amount by $70,800 (from
$22,500 to $96,000), increasing the not-to-exceed amount of the contract (including
Additional Services) by $167,317, from $267,200 to a new total contact not-to-exceed
amount of $434,517, through Fiscal Year 2025.
Background
In 2018, a formal Request for Proposal was issued to replace the City website platform.
Eleven proposals were received, and four vendors were shortlisted. Out of those four
vendors, OpenCities was selected and approved by Council (CMR 10269) on October 7,
2019.
In April of 2021, a new City of Palo Alto website supported by OpenCities went live, and
the old website platform was decommissioned.
Task Date
Website Beta Release Start February 10, 2021
Website Beta Release End February 24, 2021
Website Final Go-Live April 8, 2021
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Highlights from the new website include:
• User statistics from April 8, 2021 to July 26, 2021 include 470,000 unique
pageviews on our website.
• The new website is dynamic, mobile friendly and supports multiple browsers.
• The new website also provides a service centric experience to the community
through its online services format at
https://www.cityofpaloalto.org/Residents/Services
• Online forms have replaced our PDF forms for a much better user experience.
• The new website navigation and more robust search engine easily connects the
community with what they are looking for.
• Integration with google maps and the new “search near me” functionality
provides a better overall website experience.
Discussion
The Palo Alto Junior Museum and Zoo is requesting a special subsite be created by
OpenCities that captures the community experience of the new reimagined and
reopened facility. OpenCities will host the new subsite along with design, development
and training services for staff. The cost to design this page is $17,750 plus a pro-rated
maintenance cost of $1,667, totaling $19,417. The full annual ongoing maintenance
charge for this subsite is $2,500. In 2020, the City engaged a museum and zoo
consultant who analyzed the market potential of the Palo Alto Junior Museum & Zoo
and provided recommendations for outward-facing strategies crucial to creating public
appeal and building a strong foundation for visitor support. The new JMZ website will
be dynamic and easy to use, supporting a better ticket sales experience and compete
with other equivalent museum and zoo’s in the area.
Staff design recommendations will maximize the experience, provide a seamless
experience from the City’s new website and provide an overall better experience that
matches the new Palo Alto Junior Museum & Zoo as a destination for visitors. One such
item that has been added is Enterprise Open Forms to replace PDF forms.
Further functionality that is being requested by departments is the integration with 3rd
party tools being used by departments and other community collaboration modules
offered by Open Cities. Staff is requesting to increase the Additional Services amount by
$70,800 to $96,000 over the life of the contract to be able to leverage further
enhancements and functionality sitewide.
Additionally, Staff is currently evaluating the migration of our current City Intranet to
OpenCities Intranet. The current intranet platform is being retired by the vendor and
will not be supported at the end of this calendar year. The Intranet has not been
updated for 8 years and does not provide the platform that staff needs to be able to
communicate information efficiently to its workforce.
Resource Impact
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Funds for the current year of this contract are available in the FY 2022 Adopted Budget
in the Technology Fund. Funding for future years is subject to City Council approval
through the annual budget process.
The one-time fees for the JMZ subsite will be funded through the Community Services
Department Capital Improvement Project for the JMZ (AC-18001). The one-time fees
for migration of the City’s intranet to OpenCities will be funded through the Information
Technology Fund.
The additional ongoing funding that is being requested for the JMZ subsite
maintenance, enterprise open forms and other enhancements, and the ongoing intranet
maintenance costs, will be subject to the appropriation of funds through the annual
budgeting process.
Breakdown of fees:
FY21
(contract
year 1)
FY22
(contract
year 2)
FY23
(contract
year 3)
FY24
(contract
year 4)
FY25
(contract
year 5)
Original Not-To-Exceed Amount $242,000 $0 $0 $0 $0
Enterprise Open Forms $0 $5,000 $5,000 $5,000 $5,000
JMZ Subsite One-Time $0 $17,750 $0 $0 $0
JMZ Subsite Ongoing $0 $1,667 $2,500 $2,500 $2,500
Intranet One-Time $0 $10,000 $0 $0 $0
Intranet Ongoing $0 $0 $13,200 $13,200 $13,200
NTE Sub-Total $242,000 $34,417 $20,700 $20,700 $20,700
Running NTE Sub-Total $242,000 $276,417 $297,117 $317,817 $338,517
Additional Services Contingency $25,200 $70,800
Running Total NTE with Contingency $267,200 $347,217 $297,117 $317,817 $434,517
**Additional Services may be approved in any contract year, though shown in contract years 1 &2.
Stakeholder Engagement
OpenCities was selected though a formal RFP process. Several City department
representatives were a part of the scoring and vendor selection process.
The City’s effort to build a new website and improve its digital front door started with
community engagement, feedback meetings, and community surveys in 2018 and 2019.
The City’s new, mobile-responsive beta website was opened to the public to solicit
feedback on the design and functionality before the full website launch in Spring 2021.
The feedback survey was posted to the beta website and we received 90 responses
within the 2-week period. There is a feedback response form currently available on the
website for continued community engagement.
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Environmental Review
Approval of this agreement does not constitute a project under the California
Environmental Quality Act (CEQA); therefore, an environmental assessment is not
required.
Attachments:
• Attachment7.a: Attachment A: C19173686 Amend No. 1_OpenCities_final
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AMENDMENT NO. 1 TO CONTRACT NO. C19173686
BETWEEN THE CITY OF PALO ALTO AND OPENCITIES,INC.
This Amendment No. 1 (this “Amendment”) to Contract No.C19173686 (the “Contract” as
defined below) is entered into as of November 1, 2021, by and between the CITY OF PALO ALTO, a
California chartered municipal corporation (“CITY”), and OPENCITIES, INC., a Delaware corporation,
located at 1885 Mission Street, San Francisco, CA 94301 (“CONSULTANT”). CITY and CONSULTANT
are referred to collectively as the “Parties” in this Amendment.
R E C I T A L S
A. The Contract (as defined below) was entered into by and between the Parties hereto
for the procurement of a new Content Management System (CMS) and development a new
website, as detailed therein.
B. The Parties now wish to amend the Contract in order to add to the Scope of Services
the creation of a new sub-website for the Junior Museum and Zoo (JMZ), migrate to a Consultant-
provided Intranet, add capabilities (Enterprise Open Forms) to maximize user experience, increase
the Additional Services amount by $70,800 (from $22,500 to $96,000), and increase the total not-
to-exceed amount of the Contract (including Additional Services)by $167,317, from $267,200 to a
new total not-to-exceed amount of $434,517, as detailed herein.
NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of
this Amendment, the Parties agree:
SECTION 1. Definitions. The following definitions shall apply to this Amendment:
a. Contract. The term “Contract” shall mean Contract No. C19173686
between CONSULTANT and CITY, dated September 9, 2019.
b. Other Terms. Capitalized terms used and not defined in this Amendment
shall have the meanings assigned to such terms in the Contract.
SECTION 2. Section 4, “NOT TO EXCEED COMPENSATION,” of the Contract is hereby
amended to read as follows:
“SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to
CONSULTANT for performance of the Services described in Exhibit “A” (“Scope of Services”)
and Exhibit “A-3” (“SaaS Subscription”) (which Services are also referred to collectively
herein as the “Basic Services”) shall not exceed Three Hundred Thirty-Eight Thousand Five
Hundred Seventeen Dollars ($338,517), as detailed in Exhibit “C” (“Compensation”).
CONSULTANT agrees to complete all Basic Services within this amount. Any work
performed or expenses incurred for the Basic Services which payment would result in a
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total exceeding the maximum amount of compensation set forth herein shall be at no cost
to the CITY.
Optional Additional Services Provision (This provision applies only if checked and
a not-to-exceed compensation amount for Additional Services is allocated below
under this Section 4.)
In addition to the not-to-exceed compensation specified above, CITY has set aside
the not-to-exceed compensation amount of Ninety-Six Thousand Dollars ($96,000)
for the performance of Additional Services (as defined below). The total
compensation for performance of the Services, Additional Services and any
reimbursable expenses specified in Exhibit C, shall not exceed Four Hundred Thirty-
Four Thousand Five Hundred Seventeen Dollars ($434,517), as detailed in Exhibit C.
“Additional Services” means any work that is determined by CITY to be necessary
for the proper completion of the Project, but which is not included within the Scope
of Services described at Exhibit A. CITY may elect to, but is not required to,
authorize Additional Services up to the maximum amount of compensation set forth
for Additional Services in this Section 4. CONSULTANT shall provide Additional
Services only by advanced, written authorization from CITY as detailed in this
Section. Additional Services, if any, shall be authorized by CITY with a Task Order
assigned and authorized by CITY’s Project Manager, as identified in Section 13
(Project Management). Each Task Order shall be in substantially the same form as
Exhibit A-1, entitled “PROFESSIONAL SERVICES TASK ORDER”. Each Task Order shall
contain a specific scope of services, schedule of performance and maximum
compensation amount, in accordance with the provisions of this Agreement.
Compensation for Additional Services shall be specified by CITY in the Task Order,
based on whichever is lowest: the compensation structure set forth in Exhibit C, the
hourly rates set forth in Exhibit C-1, or a negotiated lump sum.
To accept a Task Order, CONSULTANT shall sign the Task Order and return it to
CITY’s Project Manager within the time specified by the Project Manager, and upon
authorization by CITY (defined as counter-signature by the CITY Project Manager),
the fully executed Task Order shall become part of this Agreement. The cumulative
total compensation to CONSULTANT for all Task Orders authorized under this
Agreement shall not exceed the amount of compensation set forth for Additional
Services in this Section 4. CONSULTANT shall only be compensated for Additional
Services performed under an authorized Task Order and only up to the maximum
amount of compensation set forth for Additional Services in this Section 4.
Performance of and payment for any Additional Services are subject to all
requirements and restrictions in this Agreement.”
SECTION 3. The following exhibit(s) to the Contract is/are hereby amended or added, as
indicated below, to read as set forth in the attachment(s) to this Amendment, which is/are hereby
incorporated in full into this Amendment and into the Contract by this reference:
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a. Exhibit “A” entitled “SCOPE OF SERVICES”, AMENDED, REPLACES PREVIOUS.
b. Exhibit “B” entitled “SCHEDULE FO PERFORMANCE”, AMENDED, REPLACES
PREVIOUS.
c. Exhibit “C” entitled “COMPENSATION”, AMENDED, REPLACES PREVIOUS.
SECTION 4. Legal Effect. Except as modified by this Amendment, all other provisions of the
Contract, including any exhibits thereto, shall remain in full force and effect.
SECTION 5. Incorporation of Recitals. The recitals set forth above are terms of this
Amendment and are fully incorporated herein by this reference.
(SIGNATURE BLOCK FOLLOWS ON THE NEXT PAGE.)
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SIGNATURES OF THE PARTIES
IN WITNESS WHEREOF, the Parties have by their duly authorized representatives executed
this Amendment effective as of the date first above written.
CITY OF PALO ALTO
City Manager
APPROVED AS TO FORM:
City Attorney or designee
OPENCITIES, INC.
Officer 1
By:
Name:
Title:
Officer 2 (Required for Corp. or LLC)
By:
Name:
Title:
Attachments:
EXHIBIT "A“: SCOPE OF SERVICES, AMENDMENT NO. 1 (AMENDED, REPLACES PREVIOUS)
EXHIBIT "B“: SCHEDULE OF PERFORMANCE, AMENDMENT NO. 1 (AMENDED, REPLACES
PREVIOUS)
EXHIBIT "C“: COMPENSATION, AMENDMENT NO. 1 (AMENDED, REPLACES PREVIOUS)
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EXHIBIT "A“
SCOPE OF SERVICES, AMENDMENT NO. 1
(AMENDED, REPLACES PREVIOUS)
Pursuant to this Agreement, CONSULTANT (also referred to as “OpenCities”) will provide CITY
with professional and technical website design services as detailed below in this Exhibit A. The
services include design, development, training, implementation, content migration, licensing,
hosting, maintenance, updates, security and technical support as detailed in this Exhibit A and
elsewhere in this Agreement.
Task 1: Kick-off, Research & Discovery
a. Kick off Meeting. Meet the Team for City and OpenCities, confirm timelines for the
project, schedule training sessions, walk-through process for site set up, design and
content migration, and discuss hand-offs to 3rd party applications if applicable.
Determination is made as to key site elements necessary for configuration. Discussion of
CORE and STEERING Committees for CITY. Planning for Civic User Testing groups or
other user testing mechanisms.
b. Project Management Tool. Introduction to Asana as OpenCities shared project
management environment to track progress and maintain a visual point of truth as to
the steps in the project.
c. Creative Brief/Asset Collection. CITY works with OpenCities to secure assets such as
logos and images along with any existing style guides.
d. Create/Review Analytics. CITY provides access to existing Google Analytics and any data
collection that has been ongoing, and the OpenCites team will assess current site data.
Task 2: Design Discovery and Development, Site Configuration
In this phase the OpenCities project team and the CITY will share assets and work to align and
deliver navigation, look and feel that reflects the spirit and goals of the CITY while leveraging
the best practices for effective site layout and design.
a. Configure General locality information. This data importation will allow for structured
content (such as events, places of interest, and projects) to render dynamically in
geographic context on the site.
e. Design Ideation and Creation of Creative Brief. OpenCities will facilitate an ideation
session with stakeholders (Steering Committee) to help inform statements that capture
an intention for the look and feel for the beta release of the redesigned website, and
prepare a Creative Brief summarizing these objectives and intentions. * Upon finalizing
the creative brief, this information will be provided as a style and writing guide to the
CITY.
f. Information Architecture and Governance Strategy. The OpenCites project team
will crawl the current site and map the current content in the old site for migration to
the new site. The OpenCities team will consult and advise the CITY's web management
team through a process of creating a governance plan for the website. Outcomes will
include assisting the CITY in formulating clearly assigned roles and expectations, an
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approved process for gathering, writing, approving and publishing new site content,
and the initial plans for each page of content (Move, Improve, and Archive).
g. Homepage & Theme Design Review. The OpenCities project team will present a first
iteration of the three design and site layout based on the assets and intentions shared in
the Design meeting. Discussion of who should be included in the design review is up to
the CITY. Inclusion of citizen engagement should be discussed and agreed prior to
finalization of the CITY contract with OpenCities. Two additional iterations will follow
for the final selected design.
h. Design Finalization. Once the design is skinned onto a live OpenCities instance, content
publishing/migration will immediately begin.
NOTE: While the configuration of the site information is based on best-practices from
OpenCities industry and Design Guidelines published by the USDigital Services, there is
ample room for the CITY to make ongoing image, layout and design changes even after
launch, using OpenCites Theme Builder capability.
Task 3: Site Admin and Content Publisher Training
In this phase, OpenCities will provide training to both the Site Administrators (two people
responsible for the site) and Content Publisher training (usually at least one person from each
department who has responsibility for maintaining the services and department pages for that
department). All training sessions will be delivered remotely via web-conferencing, but for
larger groups Open Cities will deliver training on-site in a hands-on, train the trainer or
classroom style format at City offices. OpenCites will provide five days of on-site providing
content migration work, and both sessions of training with the Palo Alto team.
a. Content Publisher Training. The OpenCities team will be on-site to lead a 2.5 hour,
hands-on, classroom style training on using the OpenCities CMS (content management
system). This session is for individuals in the CITY who manage content for their
department, generally what we call “Structured” content. The class focuses on how to
use OpenCities to create pages, publish information, manage pages and images or
documents within the CMS, create forms using OpenForms, and use the Knowledge
Bank. This includes learning various modules including news and events, minutes &
agendas, parks & facilities, job notifications, general and landing pages, directories,
media and file libraries.
b. Site Administrator Training. Typically delivered to 1-3 website managers, this 2 hour
onsite session focuses on setting up, training and managing users, as well as
using/creating roles, workflows, permissions and website settings. OpenCities will also
cover troubleshooting City’s site and accessing the online helpdesk. Content publishing
training is a pre-requisite for site manager training.
c. OpenCities Help Center/Knowledge Bank. The CITY and all staff publishing to the
website will receive access to the OpenCities Knowledge Bank and ticketing system,
which offers detailed learning materials and documentation for every OpenCities
module. Each article contains annotated images with step by step instructions showing
how to use the functions in OpenCities, and many articles also offer strategic advice to
help make the most of the functionality.
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d. Digital Services Academy The OpenCites project team will use a 3 day, 2.5 hour per
day facilitated workshop to train City staff on how to re-envision government web pages
and PDFs as interactive services. Participants learn how to migrate prioritized content
from the current site so that it becomes a fully functional Digital Service.
Accommodating “service owners”, the OpenCities project team will work with
participants (content publishers and departmental staff) to create a journey map of one
of their key services, identify areas for improvement, prototype a new transaction,
redesign their content, and test their new services page and digital form with a set
of actual users.
Task 4: Content/service creation, migration and curation
a. Content Creation: OpenCities encourages City departments to create or recreate their
department pages and services with support from the OpenCities and Digital
Services/Web ReDesign teams. To support the City’s goal for a next generation website,
the OpenCities team will work with City departments to ensure new content is created
and work to train users in writing for the web so that they can maintain the site in a
consistent way.
b. Content Migration. OpenCities will migrate all content, making sure the pages transfer
to the OpenCities CMS appropriately. The migration process does not include the
creation, editing or enhancement of the content. OpenCities will assist City Staff with
expertise and suggestions for changes when migrating content to the new website.
Task 5: Launch, Testing and Iteration
a. Launch: OpenCities will coordinate the full launch of the site with the City’s team to
assure a smooth transition from the old to the new site, including Domain Name System
(“DNS”) transfer.
b. Civic User Testing: OpenCities will provide coaching and feedback on strategies for user
testing, including using volunteers for person-to-person user testing in a community,
using positive survey respondents for remote testing of new pages, or regular use of
surveys for general and specific feedback.
c. Iteration: OpenCites will provide quarterly updates and feature enhancements,
continuous support and community forums, as well as a twice annual site review and
recommendation session.
Task 6: Licensing & Hosting (Annual SaaS Subscription Services, per Exhibit “A-3”)
This section is further detailed in Exhibit “A-3” and includes:
a) Website Content Management Software Licensing
b) Website Hosting environment & Services
Task 7: Ongoing Technical Support (Annual SaaS Subscription Services, per Exhibit “A-3”)
This section is further detailed in Exhibit “A-3” and includes:
a) Ongoing technical support services
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Task 8: Creation of New Sub-Website (Subsite) for City’s Junior Museum and Zoo (JMZ)
a. OpenCities to create a new sub-website (subsite) for the City’s Junior Museum and Zoo
(JMZ). OpenCities will host the new subsite along with design, development and training
services for staff, and provide ongoing maintenance and support as part of its existing
hosting, maintenance and support of the City’s website as detailed in this Agreement, at
no additional cost to the City.
Task 9: Migration of City’s Intranet to OpenCities Intranet
a. OpenCities will assist the City with evaluating the migration of its current City Intranet to
OpenCities Intranet. The current intranet platform is being retired by the vendor and
will not be supported at the end of 2021. The Intranet has not been updated for 8 years
and does not provide the platform that staff needs to be able to communicate
information efficiently.
Task 10: Add Capabilities (e.g. Enterprise Open Forms) to Maximize User Experience
a. OpenCities will assist the City with adding capabilities to maximize the user experience,
such as adding Enterprise Open Forms to replace PDF forms.
Additional Services
Any Additional Services to be provided must be approved by City pursuant to a Task Order as
detailed in Section 4 (Not to Exceed Compensation) of this Agreement. Examples of Additional
Services that may be sought include but are not limited to further functionality that may be
requested by City departments such as the integration with 3rd party tools being used by
departments and other community collaboration modules offered by Open Cities.
CITY’S REQUIREMENTS
1. OpenCities shall offer Network Layer IP filtering solution for administrative access to the
City of Palo Alto’s Open Cities instance. Access will be allowed only from the City of Palo
Alto’s IP address and the OpenCities IP addresses.
2. Any data transfer between the City of Palo Alto and the OpenCities's environment shall
securely be transferred/processed through HTTPS/SFTP/FTPS/VPN communication.
3. The City of Palo Alto data hosted at rest and the backup stage within the OpenCities
environment (including OpenCities’s contracting organizations environment) shall be
encrypted securely.
4. The OpenCities shall provide robust disaster recovery and business continuity solutions
to the City of Palo Alto for the systems and services provided under this Agreement.
5. OpenCities shall provide all services under this Agreement in accordance with Exhibit
“E,” entitled “INFORMATION PRIVACY POLICY,” and Exhibit “F,” entitled VENDOR CYBER
SECURITY TERMS AND CONDITIONS.”
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EXHIBIT "B“
SCHEDULE OF PERFORMANCE, AMENDMENT NO. 1
(AMENDED, REPLACES PREVIOUS)
Completion Dates
Tasks Milestones Original JMZ
Amendment 1
Intranet
Amendment 1
1. Kick Off, Research & Discovery Oct 31, 2019 Jul 2021 Q4 FY2022
2. Design, Development & Configuration Nov 1 – Jan
31, 2020
Aug – Oct
2021
Q1 – Q2
FY2023
3. Site Admin & Content Publisher Training Feb 28, 2020 Oct 2021 Q2 FY2023
4. Content/Service creation migration & curation Mar 1 – May
31, 2020
Oct – Dec
2021
Q3 FY2023
5. Launch, Testing and Iteration Jun 1 – Jul 31,
2020
Dec 2021 Q4 FY2023
6. Licensing & Hosting * Commencing
as of Live
Operation
Commencing
as of Live
Operation
Commencing
as of Live
Operation
7. Ongoing Technical Support * Commencing
as of Live
Operation
Commencing
as of Live
Operation
Commencing
as of Live
Operation
* (Annual Subscription Services per Exhibit “A-3” for 5 years as further detailed in Exhibit “C”)
Live Operation.
The initial subscription period for Licensing & Hosting and Ongoing Technical Support (Tasks 6 and 7,
respectively) shall run on a yearly basis for a period of 5 years, commencing on the Live Operation date
for the Subscription Services per Exhibit “A-3” and as further detailed in Exhibit “C”. The Live Operation
date for the Subscription Services is defined as the date on which the City signs off on successful
implementation which comprises of the instance built / designed and ready to have content migrated,
provided that the City’s project manager has expressly accepted the Live Operation date in writing.
Schedule of Performance for Additional Services. (This provision only applies if checked and
only applies to agreements with Additional Services per Section 4.)
The schedule of performance shall be as provided in the approved Task Order, as detailed in
Section 4 in the case of Additional Services, provided in all cases that the schedule of performance
shall fall within the term as provided in Section 2 (Term) of this Agreement.
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EXHIBIT "C“
COMPENSATION, AMENDMENT NO. 1
(AMENDED, REPLACES PREVIOUS)
The CITY agrees to compensate the CONSULTANT for professional services performed in
accordance with the terms and conditions of this Agreement, and as set forth in the budget
schedule below.
CONSULTANT shall perform the tasks and categories of work as outlined and budgeted below. The
CITY’s Project Manager may approve in writing the transfer of budget amounts between any of the
tasks or categories listed below provided the total compensation for Basic Services, including any
reimbursable expenses specified below, and the total compensation for Additional Services do not
exceed the amounts set forth in Section 4 of this Agreement.
(The BUDGET SCHEDULE is provided on the next page.)
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BUDGET SCHEDULE AND NOT-TO-EXCEED AMOUNTS
Task Year 1 Year 2 Year 3 Year 4 Year 5 Subtotals
1. Kick Off,
Research &
Discovery
$25,000 -- -- -- -- $25,000
2. Design,
Development &
Configuration
$30,000 -- -- -- -- $30,000
3. Site Admin &
Content
Publisher
Training
$0 -- -- -- -- $0
4. Content/
Service creation
migration &
curation
$42,000 -- -- -- -- $42,000
5. Launch,
Testing and
Iteration
$0 -- -- -- -- $0
6. Licensing &
Hosting *
$29,000 $29,000 $29,000 $29,000 $29,000 $145,000
7. Ongoing
Technical
Support *
$0
(included in
Task 6)
$0
(included
in Task 6)
$0
(included
in Task 6)
$0
(included
in Task 6)
$0
(included in
Task 6)
$0
8. Create New
Subsite for Junior
Museum & Zoo
-- $31,917 -- -- -- $31,917
9. Migrate City
Intranet to
OpenCities
Intranet
-- $49,600 -- -- -- $49,600
10. Add
Capabilities
(Enterprise Open
Forms) to Max.
User Experience
-- $15,000 -- -- -- $15,000
Add’l Sv** $96,000** -- -- -- -- $96,000**
Subtotals $222,000 $125,517 $29,000 $29,000 $29,000 $434,517
Total not-to-exceed Amount of the Agreement $434,517
* (Annual Subscription Services per Exhibit “A-3” for 5 years as further detailed in Exhibit “C”)
**Additional Services (per Section 4) may be approved in any contract year, though shown in year 1
Live Operation.
The initial subscription period for Licensing & Hosting and Ongoing Technical Support (Tasks 6 and 7,
respectively) shall run on a yearly basis for a period of 5 years, commencing on the Live Operation date
for the Subscription Services per Exhibit “A-3” and as further detailed in Exhibit “C”. The Live Operation
date for the Subscription Services is defined as the date on which the City signs off on successful
implementation which comprises of the instance built / designed and ready to have content migrated,
provided that the City’s project manager has expressly accepted the Live Operation date in writing.
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