HomeMy WebLinkAboutStaff Report 12371
City of Palo Alto (ID # 12371)
City Council Staff Report
Report Type: Action Items Meeting Date: 11/8/2021
City of Palo Alto Page 1
Summary Title: Renter Protection Policy Package Recommendations
Title: Review and Recommend Renter Protection Policies for Development
and Implementation (9:30 -11:30 PM)
From: City Manager
Lead Department: Planning and Development Services
Recommendation:
Staff recommends that Council consider the recommendations of the Planning and
Transportation Commission (PTC) and the Human Relations Commission (HRC) and identify the
renter protection policies that should be prioritized and further developed for possible
implementation.
Executive Summary:
This report summarizes nine renter protection policies and associated recommendations from
the PTC and HRC. These policies include:
1. Rental Survey Program 6. Fair Chance Ordinance
2. Expand Tenant Relocation Assistance 7. Right to Counsel
3. Eviction Reduction Program 8. Tenant/Community Opportunity to Purchase
Act (TOPA/COPA) 4. Anti Rent-Gouging Policy
5. Security Deposit Limit 9. Proactive Rental Inspection
The report also provides data on the existing renter profile for the City and existing local and
state renter protections (both limited term and permanent) to offer a full picture of the current
renter and policy landscape.
Each policy highlighted in this report requires further research and development. Based on
Council’s interests to advance any of the strategies in this report, staff will provide a timeline
and identify initial resource or funding needs required for policy implementation. Staff’s ability
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to complete any ordinance will depend on the number of strategies selected by Council with
consideration to other ongoing or pending Council policy initiatives.
Background:
The City Council directed staff to research and propose policies and programs to protect and
stabilize Palo Alto renters. In 2017, a Colleagues’ Memorandum1 highlighted the importance of
protecting renters and continuing to create renter protection policies that help keep renters
housed. The subsequent eviction of many renters when a downtown building converted to a
hotel further heightened the need for renter protections and led to Council action. Subsequent
discussions and Colleagues Memorandum2 followed in 2018, emphasizing City Council’s desire
to work on the issues of housing affordability through renter protections.
To support the pursuit of renter protection policies and respond to the memoranda, the City
applied for and was awarded a “Challenge Grant” from the Partnership for the Bay’s Future.
Through the Challenge Grant the City has been able to create a profile of Palo Alto renters and
research renter protection policies that would benefit Palo Altans.
Staff introduced some of these concepts to the PTC in September 2020 in a Study Session3 and
the Human Relations Commission in February 20214 to start the policy dialogue and obtain
feedback. Staff returned to the PTC (April 20215) and HRC (August and September 20216) with
the policies cited above for formal recommendation. This report reflects the recommendations
of the PTC, the HRC, and staff.
Renter Profile
This section provides an overview of the renter profile in the city. For more detail, please see
the previously referenced September 2020 PTC Study Session report.
1 2017 Colleagues Memorandum: https://www.cityofpaloalto.org/civicax/filebank/documents/61406
2 2018 Colleagues Memorandum:
https://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?t=65189.46&BlobID=66602
3 PTC Study Session Staff Report, 09/30/2020: https://www.cityofpaloalto.org/civicax/filebank/documents/78563
4 HRC Report, 02/11/21: https://beta.cityofpaloalto.org/files/assets/public/agendas-minutes-reports/agendas-
minutes/human-relations-commission/2021/02-11-21-hrc-agenda-renter-protection-report-02.11.21-003.pdf
5 PTC Staff Report, 04/28/21: https://www.cityofpaloalto.org/files/assets/public/agendas-minutes-
reports/agendas-minutes/planning-and-transportation-commission/2021/ptc-4.28-renter-protection.pdf
6 HRC Report, 09/23/2021: https://www.cityofpaloalto.org/files/assets/public/agendas-minutes-reports/agendas-
minutes/human-relations-commission/2021/09-23-21-agenda-item-1-hrc-renter-prioritization-continuation-
09.23.21-full-report.pdf
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City of Palo Alto Page 3
According to American Community Survey data7 there are 11,764 rental units in Palo Alto,
which comprises 46% of the existing housing stock in Palo Alto. Table 1 and Figure 1 provide
graphic interpretation of the data.
Table 1: Palo Alto Rental Housing Stock by Type
Single
Family
Detached
Single
Family
Attached
Duplex
Triplex
and
Fourplex
Small
Apartment
(5 to 9
units)
Medium
Size
Apartment
(10 to 19
units)
Medium
Size
Apartment
(20 to 49
units)
Large
Apartment
Complex
(50+ units)
Total
Number
of Units 3,234 489 294 1,002 1,362 1,228 1,579 2,576 11,764
% of
Total
Units
27.49% 4.16% 2.50% 8.52% 11.58% 10.44% 13.42% 21.90% 100.00%
Source: 2018: American Community Survey 5-Year Estimate Subject Table
Of the 11,764 rental units, approximately 1,696 are deed restricted affordable housing units.
This is equivalent to 14% of the rental units, which means that 86% of the rental units are
market rate units. According to RentCafe.com as of October 5, 2021, the average rent across all
unit types in Palo Alto went up 5% from 2020 and is currently $3,648 when averaged across all
unit types.
7 ACS Data:
https://data.census.gov/cedsci/table?q=tenure%20by%20income%20palo%20alto,%20ca&t=Income%20%28Hous
eholds,%20Families,%20Individuals%29%3AOwner%2FRenter%20%28Tenure%29&g=0400000US06_1600000US06
55282&tid=ACSST5Y2018.S2503
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Figure 1: Rental Housing Units in Palo Alto by Building Type
Household incomes for renter households span a large range and can be seen in Figure 2. Of
note, is that 27% of renter households earn less than $50,000 a year.
Figure 2: Renter Households by Income Tier
Households that spend a larger share of income on rent have limited resources for other needs
(including saving), are more financially insecure, and therefore at greater risk for eviction if
their income is disrupted. The term “cost burdened” applies when a household spends more
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than 30% of its gross income on housing costs. Table 2 shows the percentage of renter
households that are cost burdened in Palo Alto. As shown in Table 2, a greater proportion of
low-income households are cost burdened. While overall only about 37% of renter households
are cost burdened, a super majority of each income group below $74,999 is cost burdened.
Table 2: Renter Household Units Within Income Tiers8
Income Level
Number of
Units
Percent of
Total Renter
Units
Cost
Burdened
Units
Percent of Cost
Burdened Units
in Income Tier
Less than $20,000 1,344 11.4% 1,135 84.45%
$20,000 to $34,999 752 6.4% 672 89.36%
$35,000 to $49,999 600 5.1% 449 74.83%
$50,000 to $74,999 1,319 11.2% 968 73.39%
$75,000 or more 6,958 59.1% 1,185 17.03%
Zero or Negative Income 369 3.1%
No Cash Rent 422 3.8%
TOTAL UNITS 11,764 100% 4,409 37.48%
Discussion:
Policy Context
Over the last few decades, lower-income households have been priced out of core Bay Area
communities. Moving farther away, they can face long commutes (contributing to traffic
congestion), are disconnected from community networks and resources. Local communities
suffer as well. For example, local businesses cannot find and retain workers.
A significant percentage of Palo Alto lower-income households are rent-burdened; they are
more likely to have to choose between paying rent over food or medical needs. When tenants
consistently make these choices, the community suffers. In this context, cities can pursue public
policies that increase renter stability. By increasing tenant protections for the most vulnerable
households, the City creates greater opportunity for community stability.
The Partnership for the Bay’s Future recommends a three-prong approach to reversing these
trends and ensuring that all can thrive in the Bay Area. The approach recommends (1)
producing more deed-restricted units that are available to lower-income families; (2) preserving
8 Source: American Community Survey
Denotes More than 50% of Units are Cost Burdened
Denotes Less than 50% of Units are Cost Burdened
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existing affordable housing by ensuring covenants do not expire, keeping homes in good repair,
and ensuring households have needed subsidies; and (3) providing protection for renters so
that they are able to stay in their homes. This multifaceted approach is often referred to as the
“3Ps”, creating a shorthand for “production, preservation, and protections.”
The policy recommendations were developed within this greater context and policy framework.
By tapping into the 3P’s framework, Palo Alto joins other Bay Area jurisdictions in developing
and implementing housing policies that stabilize communities and provide greater housing
stability—which is essential for a healthy life.
Existing Renter Protections
Some local and state renter protections currently exist and serve as the foundation for
proposed enhancements. See Attachment A for an overview of permanent protections
currently in place in Palo Alto and several applicable recent State bills.
Potential Renter Protection Policies
While protections do exist at both the state and local level, additional protections could give
the local renter community a greater sense of stability. Staff analyzed nine renter protection
policies, listed and described below in Table 3.
The report aims to focus the policy discussion around the needs of lower income renters and
households of color, staying mindful that both tenants and landlords will be impacted. As such,
these policies have been ranked in order of feasibility and therefore priority. See Table 3 for a
breakdown of the policies staff analyzed, their impacts, and potential next steps.
Table 3: Summary of Analyzed Policies and Next Steps
Policy Brief Description Impact to Tenants Next Steps to Enact
1 Rental Survey
Program
Annual survey
gathering data on
all rental housing
units.
Would provide data
on rental units of
all kinds, creating a
foundation for
future policy and
implementing
current policy.
Determine information in
survey and platform for
data collection and
management. City could
establish a fee to support
the cost of administering
the survey. A penalty for
non-compliance could be
levied.
2 Expand Tenant
Relocation
Assistance
Apply existing
tenant relocation
assistance
framework to
more rental units.
If the policy is
expanded to more
units, more tenants
have assistance if
they are forced to
City would establish the
ordinance and notify
owners and occupants. If
a landlord does not
comply, the tenant must
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Policy Brief Description Impact to Tenants Next Steps to Enact
leave through a no-
fault eviction.
pursue the matter civilly.
3 Eviction Reduction
Program
Expand existing
state legislation
to protect more
households. Rules
provide specific
causes for when
tenants can be
evicted.
If the policy is
expanded, more
tenants will be
covered by a
framework that
outlines what
constitutes a fair
eviction.
City would draft a local
ordinance to cover the
gap in state law and If a
landlord does not comply,
the tenant must pursue
the matter civilly.
4 Rent Stabilization Expand existing
state legislation
regarding a rent
increase cap to
include more
households.
More tenants will
be protected
through limitations
on rent increases
through an
expansion of
eligibility.
City would draft a local
ordinance to cover the
gap in state law and If a
landlord does not comply,
the tenant must pursue
the matter civilly.
5 Security Deposit
Limit
Limit the amount
charged for
security deposits
to less than two
times (State limit)
the monthly rent.
Helps lessen the
size of obstacles to
entry for low-
income
households.
City would establish the
ordinance and notify all its
existence. If a landlord
does not comply, the
tenant must pursue the
matter civilly.
6 Fair Chance
Ordinance
Limit the ability
to ask applicants
about criminal
history.
This ordinance will
create more
stability for
households
disproportionately
impacted by
incarceration.
City would draft an
ordinance indicating at
what point in the rental
application review
process the landlords can
ask applicants about
criminal history.
7 Right to Counsel Provides tenants
with legal
assistance in
housing-related
cases.
Tenants
experiencing
housing instability
will feel more
empowered and
potentially stay
housed more often.
Identify ways to support
the proposed Santa Clara
County Housing Court and
AB1487.
8 Tenant/Community
Opportunity to
Purchase Act
Provides certain
organizations
notice of
Tenants at risk of
being displaced
through the sale of
None Recommended
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Policy Brief Description Impact to Tenants Next Steps to Enact
(TOPA/COPA) intended sale of
rented property.
May provide a
specific time
period during
which the tenants
and/or
organization have
the opportunity
to purchase the
property.
a building are
provided with
another option to
stay in their home.
9 Proactive Rental
Inspection
Commits code
enforcement staff
to routinely
inspect rental
housing
inventory.
Tenants protected
from living in
substandard
housing.
None Recommended
Policy Implementation & Enforcement
All of the policy proposals raise questions of implementation and enforcement. The City must
decide how to implement and enforce any proposed ordinances. The options for
implementation and enforcement are summarized as follows:
1. Active Implementation and Enforcement – The City could fund staff or consultants to
proactively administer programs and ensure compliance with local ordinances; in cases of
non-compliance, fines could be levied. An example of this type of implementation and
enforcement would be the Rental Survey program. City staff would correspond with all
landlords, requesting them to complete the annual survey, and charging the appropriate
fees, and levying fines against landlords who did not comply.
2. Active Education and Private Enforcement - In response to other policies, the City may
implement the ordinance by noticing passage of the ordinance, conducting pro-active and
regular tenant and landlord education, and providing information on the City’s website.
Alleged violations of the ordinance, however, would be left to private enforcement. That
may include referral under the City’s mediation program or the parties may need to seek
redress from the court system.
For example, if the City lowered the amount a landlord can charge for a security deposit,
the City would notify all landlords and tenants of the new rule taking effect. When,
however, a tenant faced a landlord willfully violating that ordinance, the matter could be
addressed during mediation or as a civil matter through the court system. Ideally, through
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advance education, the landlord would understand the action is unlawful and not pursue it.
Of course, that will not always be the case.
3. Build Resources to Support Active Implementation and Enforcement - The City may want to
assemble greater resources to respond to complaints of violation of local ordinances. Such
resources could be financially supported by fees charged to rental property owners that
cover the cost implementing and enforcing the City’s tenant protection ordinances. While
the City may wish to pursue this, due to the pandemic, the recession, and budgetary
challenges, this enforcement program may need to be built up over time.
If the City wants to ensure compliance with laws, this type of program must be developed,
funded, and appropriately staffed. For illustrative purposes, the City of Mountain View’s
program began with a $115 per unit fee to fund four positions, which oversee the
implementation and enforcement of the rental survey and other city-specific rental policies.
Phasing
To the extent Council supports any of the highlighted renter policies and seeks implementation,
staff recommends new programs and ordinances be phased in over time, which is another
reason for the prioritization that has been outlined in Table 3. While staff recommend
development of a series of ordinances, staff also recommend phasing their passage. Each policy
requires additional specificity and outreach in the development of a draft ordinance.
Policy Analysis
Staff researched renter protection polices in the Bay Area to get a sense of where jurisdictions
were focusing their policy work. Based on reviewing the City’s current policies, trends in other
cities, and the expertise of PolicyLink, staff focused on the nine policies reflected in this report.
These policies are based on existing laws at the local, county, state, and national levels. There
are many other policies that the City could consider, but the identified programs begin to
address some of the key renter protections and provides a starting point for developing a more
robust program for the City.
For each policy discussed below, information is provided about what other jurisdictions are
doing. For a full summary of all jurisdictions and policies, see Attachment B.
1. Rental Survey Program – PTC recommends that the Council consider the Rental Survey
program the highest priority, that the Survey cost should be covered by the City and that
staff should work with the PTC in development of the program. HRC recommends that the
Council consider the rental survey program and that this the highest priority.
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Palo Alto established a basic rental property registration (Rental Survey) in 2002 that is cited in
PAMC Section 9.72.050.9 As stated in the code, the registry would collect basic information
about the owner and contact information. While the Office of Human Services still manages the
program, they have not reached out to local landlords or verified the information collected in
recent years due to workload constraints and as such has only had minimal participation by
property owners. As seen in Table 4, a variety of cities throughout California have adopted rent
registration programs.
Staff propose an expanded annual Rental Survey program. In addition to the information
outlined in the PAMC, staff recommends the survey also collect rental rates, rent increases,
evictions filed on the property, the size of the unit, and the length of the current tenancy. The
survey will provide detailed local data to better understand the profile of local renters.
Table 4: Rental Survey Cities
City Population Dedicated
Staff
Mandatory
Participation
(Yes/No)
Fee Only Rent
Controlled
Units
Alameda, CA 78,522 No No Yes No
Berkeley, CA 120,926 Yes Yes Yes No
Concord, CA 129,183 No No Yes No
East Palo Alto, CA 28,155 Yes Yes Yes Yes
Los Angeles, CA 3,909,535 Yes No Yes No
Mountain View, CA 82,379 Yes Yes Yes Yes
Oakland, CA 433,031 Yes Yes Yes No
San Francisco, CA 802,235 Yes Yes No Yes
San Jose, CA 1,002,000 Yes Yes Yes No
Santa Cruz, CA 64,608 No No Yes Yes
Santa Monica, CA 91,577 Yes Yes Yes No
Implementing a more robust Rental Survey program would provide the foundation for enacting
other rental protection measures. Through the Survey, the City can also observe trends and
identify areas of challenge where policy intervention may be needed. Furthermore, if the City
9 9.72.050 Property registration.
(a) The landlord of each residential rental property within the city shall register the unit or units with the city,
regardless of whether the residential rental property is listed in Section 9.72.030. The registration shall
include the name and mailing address of the owner or owners of the property, as well as the name, mailing
address and contact telephone number of the person having the legal authority to effectively resolve
disputes arising under this chapter.
(b) For the sole purpose of reimbursing the city of Palo Alto for the reasonable costs of maintaining property
registration records and related administrative systems, the owner or manager of each residential rental
unit to which this chapter applies shall pay a fee in an amount to be set by the Palo Alto city council.
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decided to enforce local regulations more actively, the Rental Survey could provide valuable
information to aid enforcement staff.
For example, state law, AB1482, establishes eviction limitations and a rent increase cap.
Currently, without a survey program, the City cannot determine if landlords are in compliance
with AB1482; there is no year-after-year data to reference.
Ideally, the Rental Survey would impact both landlords and tenants positively. The City can be
an honest broker of data that is available to the tenants and landlords alike. Through this
information, tenant and/or landlord groups can propose new policies and or improvements.
Landlords may be required to pay an annual fee, which increases their costs. Fees for these
programs in most cities are minor, though could accumulate for large property owners. Some
landlords and some tenants indicated that they might be concerned about disclosing certain
information, as was mentioned during community outreach. The City would want to take care
in collecting and distributing data, to balance the needs for gathering and providing data with
privacy. Other cities have navigated this balance by randomizing some public data and not
providing potentially identifying public data.
Implementation of the Rental Survey program is expected to impact all Palo Alto renters, as
units of all kinds are subject to registry—from single family homes and accessory dwelling units
to large apartment complexes. One way to ease the impact on property owners is to phase in
adoption of the survey over time, impacting larger properties first, followed by smaller
properties. When discussing implementation of this program, several other jurisdictions and
property owners mentioned the difficulty for small properties to implement and extra
assistance may also be necessary for those smaller properties.
PTC Motion & Deliberation: PTC recommends that the Council consider the Rental Survey
program the highest priority, that the Survey cost should be covered by the City and that staff
should work with the PTC in development of the program.
The PTC voted unanimously to support staff’s recommendation, noting that this was the policy
that should be the highest priority. Other discussion revolved around who would pay for the
implementation and enforcement of this program. Some commissioners supported the City
funding this program through budget appropriations because the data gathered with this
program would be essential to policy makers.
HRC Motion & Deliberation: The HRC voted unanimously to support staff’s recommendation,
similarly noting that this policy should be considered the highest priority. Other discussion
revolved around this policy finally being able to show the community what the full extent of
renters’ difficulties are.
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Staff wish to note that without dedicated funding—either from fees or another source—this
program cannot be implemented and it cannot be sustained.
2. Expand Tenant Relocation Assistance – PTC recommends that the Relocation Assistance
requirement should not expand to apply based on property size but based on a non-income-
based metric to serve cost-burdened households. HRC recommends expanding tenant
relocation assistance and that pursuit of this policy should be done after or in tandem with
the rental survey program.
In 2018, Palo Alto established requirements for Tenant Relocation Assistance (TRA) for no-fault
evictions (PAMC Section 9.68.03510). For historical information regarding the passage of the
ordinance, please see the 2018 report11 from the City Attorney’s Office. Tenant Relocation
Assistance (TRA) applies to properties that contain 50 or more rental units when those units are
being demolished or significantly remodeled. The tenants, being displaced, must be provided
monetary assistance from the property owner. The amount of assistance is based on unit size
with additional compensation given for households with seniors/children/disabled members, as
follows:
Unit Type Assistance Amount
0 bedrooms $7,000
1 bedroom $9,000
2 bedrooms $13,000
3 or more bedrooms $17,000
As can be seen in Table 5, many cities require relocation assistance through a variety of
standards and eligibility criteria. All cities below require relocation assistance for all rental units,
regardless of how many units are at a property. Typically, any long-term tenants at risk of
displacement from their homes due to removal from the rental market are awarded some help
for being evicted through no fault of their own.
Table 5: Cities with Tenant Relocation Assistance
City Population Tenant Relocation
Assistance
Payment
Berkeley, CA 120,926 x Based on relocation duration
Concord, CA 129,183 x 2x Monthly Rent or $5,000
Mountain View, CA 82,379 x Based on eligibility criteria
10 https://codelibrary.amlegal.com/codes/paloalto/latest/paloalto_ca/0-0-0-55262
11 https://www.cityofpaloalto.org/civicax/filebank/documents/66507
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Oakland, CA 433,031 x Based on eligibility criteria
San Francisco, CA 802,235 x Based on eligibility criteria
San Jose, CA 1,002,000 x Based on eligibility criteria
Santa Cruz, CA 64,608 x 2x or 3x Monthly Rent
Santa Monica, CA 91,577 x Based on Unit Size/Eligibility
In Palo Alto, properties with 50 or more rental units equates to 22% of the rental housing units,
leaving the majority of renter households ineligible for assistance. Outside of the Hotel
President, the TRA has not been triggered. With the City’s anticipated Regional Housing Needs
Assessment (RHNA) target of over 6,000 homes, more redevelopment is likely. To the extent
redevelopment occurs on occupied housing units, it could displace tenants.
To broaden relocation assistance, the City can lower the units per property threshold. The three
options below can be considered for implementation, each one expands the TRA protections
above what is in place today:
a. Three Units or More - Lowering the number of units in a property to three means 66%
of the rental housing stock would be covered by TRA. The three-unit threshold has
significance for the unit count for local planning and zoning purposes, as the City defines
a multi-family property as one with three units or more. This is the threshold for when
Below Market Rate housing requirements are required and does not include accessory
dwelling units or junior accessory dwelling units.
b. Five Units or More - Amending the number to five units per property means that 57% of
the rental housing stock is covered. This is the threshold where properties are
considered “commercial” by financing institutions.
c. 10 Units or More - Changing the number to 10 units per property means 45% of the
rental housing stock is covered. This includes medium and large apartments.
Please note, in the 2018 Colleagues Memorandum, Council specifically identified five or more
units as a potential starting place for expansion of the TRA.
A drawback to lowering the TRA threshold would be an extra cost to developers and landlords
in Palo Alto. While the TRA only applies at the time of the no-fault eviction, property owners
could increase monthly rental rates to provide reserves in case. The TRA provision could also
deter redevelopment of occupied housing units; which has advantages and disadvantages.
The program would help any displaced tenants relocate, helping with moving expenses,
security deposits, and other costs. Depending on their income, the displaced household may
not be able to relocate in Palo Alto. It should be noted that, under SB 330, tenants displaced
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from their housing for the construction of new housing, do have some rights to return and
relocation payments. The rental rates, however, may increase if they return to the redeveloped
project.
PTC Motion & Deliberation: Consider expanding relocation assistance based on a metric that
serves cost-burdened households and taking other measures to prevent displacement.
The PTC expressed concerns about the unintended consequences of tenant relocation
assistance and whether everyone needed them. It was also mentioned that subjecting all
property owners, regardless of the size of their property, to the same level of requirements
may not be fair as the impact of the pandemic may be felt differently between small and large
landlords.
The PTC wanted to focus relocation assistance on cost-burdened households and requested
staff to identify a metric—that was not income—that could achieve this. In short, instead of
focusing on the number of units, the PTC wants the policy to reach all cost-burdened
households no matter the size of the rental property they live in. The PTC was concerned that
an income-based metric would deter landlords from renting to lower-income and cost-
burdened households. At least one commissioner suggested using rents below a certain
threshold as a metric, under the theory that units with higher rents are less likely to contain
cost-burdened households.
Staff and community partner, Silicon Valley at Home, researched the feasibility of establishing a
metric for providing assistance to cost burdened renters that is not based on income. This is
difficult because cost-burden is a function of income and rent.12 Staff suggest providing tenants
with some basic level of assistance across property types but allow for additional assistance to
be made to those in greater levels of need. This approach is one way to provide more
assistance when appropriate. For example, at the time of the eviction, a household could verify
it is cost-burdened and receive additional support.
See Attachment C for potential metrics that could be considered to determine tenant
relocation assistance.
HRC Motion & Deliberation: The HRC voted unanimously to support expansion of tenant
relocation assistance, based on the income metrics and the cost burden to the tenants, noting
that this policy should be considered the second priority.
12 See Attachment C
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The discussion revolved around this policy being difficult to pursue while the City is
simultaneously in the Housing Element process, designed to encourage development, as the
costs to the developers may have a dampening effect on their desire to develop in Palo Alto.
3. Eviction Reduction Program PTC recommends extending framework for fair evictions to
tenants in buildings built within the last 15 years and tenants in units for less than a year
who are not currently protected by the statewide renter protection law (AB1482). The HRC
recommends extending protections to buildings built within the last 15 years, tenants who
have lived in a unit for less than a year, and single-family homes not owned by corporations.
The HRC also recommends considering this policy the third priority.
AB1482 outlines the lawful reasons for evictions in California. These reasons are referred to as
“just cause” protections and are broken up into two groups, “at-fault” and “no-fault” evictions.
The 11 “at-fault” reasons and four “no-fault” reasons can be found in Attachment D as well as
in the full text of the bill here.13 AB1482 currently applied to Palo Alto tenants. Because the
jurisdictions in Table 6 have just cause protections in place, AB1482 is less impactful and they
have no reason to pursue a “patch” to AB1482. AB1482 provides some protections for tenants
until 2030 when the bill sunsets. Not all tenants, however, are protected. Renters of the
following units are not covered:
a. Rental units in properties built within the last 15 years
b. Rental units occupied by renters that moved in less than a year ago
c. Single family homes that are not owned by a corporation
d. Renters who live in a duplex and the other unit is owner-occupied
During the State deliberations of AB1482, the above listed exemption had different rationales
provided by different stakeholders. The exemption of projects built in the last 15 years was
intended to prevent dampening of housing development. Exempting owners renting a unit on
their property (duplex) was intended to provide flexibility if the selected tenant was not a good
match. And, the exemption for single family homes not owned by corporations was intended to
provide more flexibility for small property owners. These exemptions were developed as a way
of establishing a statewide minimum that communities could then build upon and customize
with stronger protections that suited the needs of individual communities.
Staff recommends focusing on closing the gaps in coverage of AB1482 through a local
ordinance. The Council may direct that all, some, or none of the gaps be closed. By extending
coverage of AB1482 to include rental units in properties built within the last 15 years or in units
less than a year, individuals in newer units or with shorter term tenancies would have the same
protections that the rest of the rental market have. However, extending these protections
would allow landlords to only evict individuals in certain cases. Table 6 illustrates that many Bay
13 https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201920200AB1482
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Area jurisdictions and similar cities have local just cause and ordinances which supersede state
law and may cover portions of the previously mentioned gaps.
Table 6: Cities with Renter Protections in Excess of AB1482
City Population AB1482
Patch
Just
Cause
Alameda, CA 78,522 x
Berkeley, CA 120,926 x
Concord, CA 129,183 x x
Mountain View, CA 82,379 x
Oakland, CA 433,031 x
San Francisco, CA 802,235 x
San Jose, CA 1,002,000 x
Santa Monica, CA 91,577 x
Specifically, staff suggest considering having the provisions apply to properties built in the last
15 years and to renters who have lived in a unit less than one year. The passage of either or
both solutions requires drafting a new ordinance that supplements state law.
The passage of a local ordinance that covers all or some of the above-named groups could
expand protections to more tenants but restricts more property owners’ actions. Surveyed local
property owners and managers felt that these protections could impact how much time is
spent managing the day-to-day operations at a property level, costing them more money. This
can include incurring further costs, which is difficult to imagine in this current economic time.
However, Palo Altans have indicated their desire for greater equity in their community and this
is one way in which that could be better achieved.
PTC Motion & Deliberation: PTC recommends extending framework for fair evictions to tenants
in buildings built within the last 15 years and tenants in units for less than a year who are not
currently protected by the statewide renter protection law (AB1482).
The PTC unanimously agreed that creating a patch to cover all the loopholes in AB1482 was
unnecessary, particularly regarding single-family homes not owned by a corporation or
duplexes where the other unit was owner-occupied.
The majority felt that protecting tenants in properties built within the last 15 years and tenants
in their units for less than a year should be pursued, though the commission was split on that
decision. Concerns regarding the necessity of such an ordinance were voiced by those
dissenting due to existing local protections and the newness of state legislation.
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HRC Motion & Deliberation: The HRC voted unanimously to extend protections to buildings
built within the last 15 years, tenants who have lived in a unit for less than a year, and single-
family homes not owned by corporations. HRC supported staff’s recommendation that this be
considered the third priority. Other discussion revolved around the importance of this policy
and the stabilizing effects it could have on the community.
4. Anti-Price-Gouging Policy14 – PTC does not recommend extending rent increase limits to
housing units not protected by the statewide anti-gouging law (AB1482). The HRC voted
unanimously to extend rent increase to all of the categories not included in AB1482 and
that this policy should be considered the fourth priority.
California has a statewide cap on how much rents can increase from year to year. This cap was
passed as part of AB1482. The law states that rent cannot increase more than 5% plus inflation
annually, and that added together the increase cannot be more than 10% annually. For context,
an allowable increase could be between $182 and $365 on the average rent of $3,648. This
policy stabilizes the rent for households of all incomes. Policylink’s 2019 Report entitled Our
Homes, Our Future15 claimed that price control “…increases the housing stability of tenants
while decreasing the risk of displacement, eviction, and frequent moves.” Given the number of
Palo Alto residents that are rent burdened, the risk of displacement and eviction is high.
According to the Center for Community Innovation and Urban Displacement Project’s policy
brief16 with ECONorthwest, AB1482’s anti-price-gouging policy allows for above market-growth,
which is a much less constricted rental increase than rent control.
Table 7: Cities with Renter Protections in Excess of AB1482
City Population AB1482 Patch Rent Control
Alameda, CA 78,522 x
Berkeley, CA 120,926 x
Concord, CA 129,183 x x
Mountain View, CA 82,379 x
Oakland, CA 433,031 x
San Francisco, CA 802,235 x
San Jose, CA 1,002,000 x
Santa Monica, CA 91,577 x
14 At the PTC discussion in April 2021, this policy recommendation was referred to as a rent stabilization
mechanism, but Anti-Price-Gouging is a more accurate representation of the policy’s intent and the current name
reflects that.
15 https://www.policylink.org/sites/default/files/OurHomesOurFuture_Web_08-02-19.pdf
16 https://www.urbandisplacement.org/sites/default/files/images/svcf_rentcontrol_policybrief_2021.pdf
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Examining similar cities and neighboring jurisdictions, staff find that many have rent control
protections. Rent control (sometimes referred to as “rent stabilization”) typically has stricter
rent increase limits that AB1482. Given the statewide stabilization in effect until 2030, and the
considerable effort required to establish local rent stabilization policies, staff recommend not
pursuing a separate Palo Alto rent stabilization policy.
The anti-gouging measures of AB1482 apply to most rental units in Palo Alto. The law, however,
does not apply to:
a. Rental units in properties built within the last 15 years
b. Rental units occupied by renters that moved in less than a year ago
c. Single family homes that are not owned by a corporation
d. Renters who live in a duplex and the other unit is owner-occupied
Staff does recommend focusing on closing the gaps in coverage of AB1482 through a local
ordinance. The Council may wish to recommend that all gaps be closed, or that certain gaps be
closed. The following outlines the pros and cons of extending AB1482 rent increase caps to the
different unit types.
• Rental units in properties built within the last 15 years – Some argue that the
development pipeline of new housing units could be slowed if new housing units are
subject to the rent increase cap. The cap, however, does not prevent new housing rental
rates from being set at market rates and increasing each year. To the degree that a cap
could harm new housing development, the City should be cautious. More research with
the local development community would be conducted if the Council support expanding
rent cap increases to these units.
• Rental units occupied by renters that moved in less than a year ago – Some argue that
AB1482 not applying within the first year provides an opportunity for the property
owner and the tenant to see if they are a good fit. Under AB1482, a tenant can still be
evicted for breaching the lease; so theoretically, if the tenant is violating the terms of
the lease, the landlord can pursue eviction. Likewise, the rent can be set at market rates
and increase annually, with limits. It’s difficult to see a strong downside to extending
rent increase protection to these tenants.
• Single family homes that are not owned by a corporation – This exception assumes
that many single-family homes being rented are “mom and pop” operations; an owner
who is not using real estate as their primary income. They are assumed to be small in
scale (the number of units owned is small) and less sophisticated than corporations or
other business enterprises. Perhaps it’s a person who owned a home, bought a new
home, and decided to rent their previous home. There can be merit to not burdening
these landlords with more rules and diminishing their flexibility. In Palo Alto, however,
27% of rental units are single family homes. More research would be needed to detail
ownership by individuals vs. corporations. If rented single family homes are not subject
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to a rent cap increase, a number of Palo Alto renters will continue to face rent increases
of any amount.
• Renters who live in a duplex and the other unit is owner-occupied – Similar to the
above topic, these units were carved out of AB1482 in order to provide owner
occupants with more flexibility in who lives next door. The close proximity of the
landlord and tenant may present a special case where such flexibility is warranted. It
could be argued that this also applies to Accessory Dwelling Units (ADU), that is
properties with a primary home and a detached or attached ADU.
PTC Motion & Deliberation: PTC does not recommend extending rent increase limits to housing
units not protected by the statewide anti-gouging law (AB1482).
The PTC did not support expanding the anti-rent-gouging policy to any additional households at
this time. They felt that the rent caps were still too new to understand the impacts on the city.
Some commissioners were willing to say that because they recommended extending the just
cause protections of AB1482 to the two groups staff recommended, it should follow that they
support this effort as well. The majority, however, did not support this.
HRC Motion & Deliberation: The HRC voted unanimously to support extending rent increase to
all of the categories not included in AB1482.
The HRC believed strongly in extending a rent increase cap to all of the excluded parties and
properties, also noting that this policy should be considered the fourth priority. Other
discussion revolved around the need to do more to protect more tenants, resulting in the
addition of single-family home and owner-occupied duplexes to staff’s recommendation.
5. Security Deposit Limit (3P: Protection)- PTC recommends limiting security deposits to 1.5x
the rent. The HRC made the same recommendation as PTC, noting that this policy should be
considered the fifth priority.
Limiting the amount a landlord can charge for a security deposit is an effective way to easily
lower the cost of entry for households. High security deposits can be a significant obstacle for
lower-income renter households. California Civil Code 1940.5 and 1950.517 state that a landlord
cannot charge more than two times the rent for an unfurnished unit and three times the rent
for a furnished unit as a security deposit. Two times the average Palo Alto rent ($3,648), on top
of the first month’s rent is $10,944 just to be able to rent an average unit in Palo Alto. This
amount is unattainable for many households.
17https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=CIV&division=3.&title=5.&part=4.&ch
apter=2.&article=
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A security deposit limit would significantly impact many low-income renter households. As has
been shown repeatedly, low-income renter households are disproportionately people of color
and this could help provide some protection and stability for those households, as well as help
the City meet its racial equity goals. When discussed with a collection of property managers and
owners, it was mentioned that utilizing the security deposit as a tenant’s last month’s rent in
lieu of paying rent was a fairly common practice by tenants. Decreasing the security deposit by
a half month recognizes that practice, gives an owner a buffer and lessens the amount that a
tenant is expected to pay to gain entry to a unit.
Returning to the example, limiting the security deposit to 1.5x the rent would reduce the
required deposit $7,296 to $5,5472 for the average unfinished unit. While no similar legislation
is being explored in other Bay Area jurisdictions that staff is aware of, many states have laws
that cap security deposits at one month’s rent.
Table 8: State Law Compared to Cities with Stricter Limits
City Population
Security
Deposit
Limit
Tiered
Returned
with
Interest
CALIFORNIA STATE LAW 2x x
Burlington, VT 42,545 1x x
Durham, NC 269,702 1/1.5/2x x
Washington, DC 692,683 1x
There are several different ways to pursue limiting a security deposit, as shown in Table 8
above. Nationally, security deposit law ranges from no limit to as low as one month’s rent.
While no local jurisdictions have decided to pursue a security deposit limit, many other states
and municipalities have.
PTC Motion & Deliberation: PTC recommends that Council consider limiting security deposits to
1.5x the rent.
The PTC believed that high rents meant large security deposits, which could act as a barrier for
lower income households. As a way to help lower income households navigate the Palo Alto
market, the PTC recommended that the Council consider limiting security deposits to 1.5x the
rent, though not everyone was in agreement that this particular action would realistically help.
HRC Motion & Deliberation: The HRC voted unanimously to support the PTC’s recommendation.
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The HRC noted that this policy should be considered the fifth priority. Other discussion revolved
around a desire to decrease the number further but disliking the idea of leaving landlords with
nothing if a tenant left early.
6. Fair Chance Ordinance - PTC recommends limiting landlords’ ability to inquire about an
applicant’s criminal history and direct staff to seek Council recommendation regarding when
in the lease-up process inquiries would be acceptable. HRC recommends supporting the
PTC’s recommendation, and that this be considered the sixth priority.
Fair Chance ordinances prohibit landlords from having criminal history be a part of the
marketing, application, lease up, or vacating process. Fair Chance ordinances are gaining in
popularity regionally, having passed in San Francisco, Oakland and Berkeley within the past few
years. The Just Cities’ Policy Comparison Chart18 (Attachment E) shows that Oakland and
Berkeley have recently passed Fair Chance Ordinances that basically do not allow a landlord to
discriminate against a tenant based on their criminal history. These are considered best practice
ordinances in this area. To see some of the most frequently asked questions addressed
regarding Fair Chance, please see this page by the Fair Chance Housing Coalition19.
Table 9: Cities with Fair Chance Housing Policies
City Population Fair Chance
Ordinance
Can Check
Lifetime Sex
Offender List
Fines Per
Violation
Berkeley, CA 120,926 x X Up to $10,000
Oakland, CA 433,031 x X Up to $1,000
San Francisco, CA 802,235 x
Palo Alto is committed to pursuing racial equity and ensuring renter protection policies advance
racial equity. Considering that incarceration disproportionately impacts members of the Black,
Indigenous, People of Color (BIPOC) community, a fair chance ordinance could help address
racial equity goals and renter protection goals.
As is seen in Attachment E, there are several different places in the rental process where
discrimination against formerly incarcerated individuals occurs. Passing a Fair Chance ordinance
does not mean that a landlord cannot make choices about who to offer housing to, but simply
requires reviewing each applicant and can be customized to best suit the community. For
example, Berkeley and Oakland exempt single family homes and allow for specific background
18https://static1.squarespace.com/static/5d3a3edf4508ff00014b406f/t/5fd168448ba64b78df48a6f7/1607559237
612/JustCities_FCH_PolicyComparisonChart.pdf
19 https://fairchance4all.org/faq
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checks like the State’s Lifetime Sex Offender list. Likewise, some communities “ban the box” on
the initial application but allow checks after a tenant passes initial screening.
The topic of incarceration and/or a tenant’s criminal history is a sensitive one. As landlords and
property managers are risk averse, removing access to this information may be seen to increase
their risk. However, the assumption that past behavior can invariably predict future behavior
can perpetuate discriminatory behavior.
PTC Motion & Deliberation: PTC recommends limiting landlords’ ability to inquire about an
applicant’s criminal history. Staff seek Council recommendation regarding when in the lease-up
process inquiries would be acceptable.
The PTC believed very strongly in the importance of this policy. Commissioners who voted
against the policy, who were not in the majority, did so because they believed that other
legislation applied or they were not convinced that recommending following a specific city’s
example was the best option.
HRC Motion & Deliberation: The HRC unanimously supported the PTC’s recommendation.
The HRC noted that this policy should be considered the sixth priority. Other discussion
revolved around whether this policy should be higher on the list of priorities, due to how
impactful it could be for some tenants, but eventually came to agree with staff’s
recommendation with regard to prioritization. The HRC was very interested in moving this
policy forward.
7. Right to Counsel (3P: Protection) - PTC recommends that the City (1) endorse the concept of
Right to Counsel, (2) advocate to the County—to the Courts and Supervisor—that an eviction
court be established, and (3) support legislative efforts to fund Right to Counsel (AB1487).
HRC recommends the City support the PTC’s recommendation and that this be considered
the seventh priority.
Right to counsel is when a jurisdiction provides legal assistance to tenants so that they have
help navigating the legal system for evictions.
Table 10: Cities with Right to Counsel
City Population Right to
Counsel
Statewide
New Haven, CT 130, 331 x x
San Francisco, CA 802,235 x
Seattle, WA 724,205 x x
Washington, DC 692,683 x
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Across the nation, there are efforts to provide tenants facing eviction with legal assistance or
representation. Efforts are underway in smaller cities like Toledo, Ohio, and larger cities like San
Francisco. Some states have even gone so far as to pass Right to Counsel at the state level, like
Washington and Maryland.
Right to counsel can help tenants maintain their housing. A 2015 report from the Permanent
Commission on Access to Justice20 found that 98% of tenants attempting to address any legal
issues regarding their housing had no legal representation whatsoever. According to a 2019
article published by the Center for American Progress21, “[w]ithout representation, the majority
of tenants lose their cases and ultimately face evictions.”
Circumstances have become increasingly more difficult for many tenants since 2019 and now
lawyers are deeply concerned about what will occur once eviction moratoria expire. The
National Housing Law Project22 said 85 out of 100 legal aid and civil rights attorneys surveyed
across 38 states believed that a dramatic surge in eviction cases would occur and they had no
idea how they would deal with them. Essentially, Right to Counsel guarantees tenants legal
representation. This is important for tenants who cannot afford their own legal representation.
The establishment of a local Right to Counsel program would be cost prohibitive for the City.
The Center for American Progress wrote about San Francisco’s No Eviction Without
Representation Act that resulted in the appropriation of $5.8 million by Mayor Breed to start up
these efforts. In the same report, Newark, NJ, expected that annual costs for serving renters
within 200% of the poverty limit would be approximately one million dollars.
While the establishment of Right to Counsel programs can be expensive, there are some local
resources available. Stanford Law School, local law offices, Law Foundation of Silicon Valley and
Community Legal Services of East Palo Alto (CLESPA) all have programs to help people with a
legal defense. However, many people do not know these resources exist or how to access
them. A significant part of implementation of this kind of program would depend on the
network of existing services providers, providing outreach and education about those services
and finding the places where more assistance needs to be provided.
A new approach to this service is being considered by the City of San Jose and Santa Clara
County. They have been working in partnership with legal service providers to establish a
Housing Court that could provide renters with a trained legal advocate. A collaborative
approach could be a workable solution to provide needed legal services.
20 http://ww2.nycourts.gov/sites/default/files/document/files/2018-04/2015_Access_to_Justice-Report-V5.pdf
21 https://www.americanprogress.org/issues/poverty/reports/2019/10/02/475263/right-counsel-right-fighting-
chance/
22 https://www.nhlp.org/wp-content/uploads/Evictions-Survey-Results-2020.pdf
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Initially, AB1487 was a spot bill that would have created funding for establishing local right to
counsel programs and passed the Assembly and Senate. However, in early October 2021,
AB1487 was vetoed at the Governor’s desk. Therefore, Staff is amending their recommendation
so that the recommendations regarding a Right to Counsel policy will focus on supporting local
and county level, rather than state-level, opportunities.
PTC Motion & Deliberation: PTC recommends that the City (1) endorse the concept of Right to
Counsel, (2) advocate to the County—to the Courts and Supervisor—that an eviction court be
established, and (3) support legislative efforts to fund Right to Counsel (AB1487).
The PTC was unanimously interested in following staff’s recommendation on this, though they
did add that outreach should also be done at local law schools and law firms to build a network
of potential providers.
HRC Motion & Deliberation: The HRC unanimously supported the PTC’s recommendation.
The HRC noted that this policy should be considered the seventh priority. Other discussion
revolved around the need to network resources together and perform adequate outreach
about existing resources.
8. Tenant or Community Opportunity to Purchase Act (TOPA/COPA) - PTC recommends that
the City not move forward with this policy at this time. Additionally, PTC voted to request
Council to direct staff to pursue other means for displacement at time of property sale. HRC
recommends that the City not move forward with this policy at this time.
Tenant Opportunity to Purchase Act (TOPA) and Community Opportunity to Purchase Act
(COPA) are both programs that provide the tenants within multifamily rental housing properties
advance notice that the landlord is trying to sell the building. Advance notice is given to those
tenants so that they can secure resources to purchase the building from the property owner
instead of having the property owner put the building on the open market.
TOPA/COPA ordinances are being explored by several Bay Area jurisdictions as a means of
stabilizing the community. However, because large amounts of capital are needed to purchase
and Palo Alto property prices are high, staff does not recommend that the City pursue a TOPA
or COPA ordinance at this time. An opportunity-to-purchase ordinance does not address the
most urgent needs of the community and would detract from development of other policies.
PTC Motion & Deliberation: PTC recommends that the City not move forward with this policy at
this time. Additionally, PTC voted to request Council to direct staff to pursue other means for
displacement at time of property sale.
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The PTC was very interested in this idea, though they did understand that resources are limited.
While the PTC agreed with staff that pursuing TOPA currently was not the best use of time, they
also asked Council consider directing staff to pursue other means of preventing displacement at
the point of sale, which may or may not include giving a period of time of notice that a sale is
going to occur.
HRC Motion & Deliberation: The HRC recommended to not move forward with this policy.
Other discussion revolved around the policy being a nice idea, but harder to put into practice
due to the high purchase prices in Palo Alto.
9. Proactive Rental Inspection Program - PTC recommends that the City not move forward with
this policy at this time. HRC supports PTC’s recommendation to not move forward with this
policy at this time.
Proactive rental inspection programs are another powerful renter protection tool being
explored by neighboring jurisdictions. A proactive rental inspection program would mean that
building inspectors routinely visiting the entire rental housing inventory to make sure that the
units are safe and legal. Traditionally, proactive rental inspection programs have the most
impact in jurisdictions where rental housing units may be substandard.
Given the City’s limited available resources in the code enforcement program, staff does not
recommend pursuing this policy at this time. Instead, staff recommends ensuring that tenants
are aware of how they can report code violations to the City if their landlords are not
responsive.
PTC Motion & Deliberation: PTC recommends that the City not move forward with this policy at
this time.
The PTC agreed with staff’s recommendation about this policy and unanimously recommended
that Council not consider it.
HRC Motion & Deliberation: The HRC voted to support staff and the PTC’s recommendation not
to consider this policy.
Other discussion revolved around whether a policy such as this would actually impact people
who provide substandard housing.
Summary of Key Issues:
Staff is seeking Council direction on nine renter protection policies with regards to:
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A. Which policies are supported;
B. What specific directives/parameters should staff focus on in the policy development; and
C. Establish priority of individual policies for the work program.
Renter protection policies:
1. Rental Survey Program 6. Fair Chance Ordinance
2. Expand Tenant Relocation Assistance 7. Right to Counsel
3. Eviction Reduction Program 8. Tenant/Community Opportunity to Purchase
Act (TOPA/COPA) 4. Anti Rent-Gouging Policy
5. Security Deposit Limit 9. Proactive Rental Inspection
Policy Implications:
The proposed policy development is a result of the 2017 and 2018 Council Colleagues memos
directing staff to research and propose polices to support renters. Renter protections is
generally consisent with overaching goals in the Comprehensive Plan/Housing Element to
provide adequate housing for all.
Resource Impacts:
Resource impacts associated with development of policies and associated implementation
requirements will require additional analysis. Staff has provided in the discussion of each policy
above the general resource implications and challenges for development.
Timeline:
Upon direction from City Council, staff will begin development of the policies. Staff will
subsequently work with the PTC and other appropriate bodies to draft ordinances reflecting
Council direction. Staff anticipates returning to the PTC in Spring 2022 with draft ordinances for
review.
In addition, the Planning and Development Services Department continues to find ways to
gather qualitative information from local Palo Alto renters to better understand the challenges
they face. It is worth noting that the percentage of renters in Palo Alto (i.e. 46%) surprises
people because renter voices are not routinely heard at community engagement events. A
significant undertaking for this program is to strengthen the connection between the City and
its renters, allowing the renters to understand that their needs and desires are considered.
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Stakeholder Engagement:
Staff conducted outreach with the Palo Alto renter population in a variety of different settings.
Staff acted as a liaison in conversations with the Palo Alto Renter Association (PARA), created
several webinars to engage the public and educate them about laws that applied specifically to
the renter population. Staff also created three webinars in partnership with local providers in
order to decrease the barriers to access, showing renters who to reach out to in times of need.
Ultimately, all of these webinars and information are cataloged on the City’s online Renter
Resource Portal23.
Staff conducted interviews with property owners, both market rate and below market rate,
property managers, and tenants to gather feedback on the proposed policies. Multiple forms of
outreach were done over the phone and via email, which can be seen in Attachment F While
centering on the needs of the most vulnerable is essential, staff wants to engage with all
stakeholders in the policy creation process. Members of the public will also be able to comment
on these policies during the related public hearings.
As staff moves to the next phase of policy research and development, a concentrated outreach
effort will be conducted to reach a more diverse group in the community to have increased
representation and engagement in the policy development.
Environmental Review:
This discussion is not a project under the California Environmental Quality Act.
23 https://www.cityofpaloalto.org/Departments/Planning-Development-Services/Long-Range-Planning/Renter-
Resources
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Attachments:
Attachment14.a: Attachment A: Existing Renter Protections (DOCX)
Attachment14.b: Attachment B: Overview of Comparable California Cities with Renter
Protections (DOCX)
Attachment14.c: Attachment C: Potential Metrics for Tenant Relocation Assistance
(DOCX)
Attachment14.d: Attachment D: Just Cause Reasons (DOCX)
Attachment14.e: Attachment E: Just Cities Policy Comparison (PDF)
Attachment14.f: Attachment F: Challenge Grant Outreach Efforts (DOCX)
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ATTACHMENT A
Existing Renter Protections
Some local and state renter protections currently exist and serve as the foundation for proposed
enhancements. The following are permanent protections currently in place in Palo Alto.
• One-Year Lease Requirement - The one-year lease requirement has been in place since
1981 and requires a landlord to offer a tenant a lease with a minimum term of one year
in writing (Palo Alto Municipal Code (PAMC) Chapter 9.68).
• Mediation Program - The Palo Alto Mediation Program has been in place since 2002 and
requires landlords and tenants to participate in the conciliation and mediation of rental
housing disputes (PAMC Chapter 9.72).
• Tenant Relocation Assistance - Tenant Relocation Assistance is a more recent protection,
passed in 2018, for tenants in properties with 50+ units that are part of a no-fault eviction
(PAMC Chapter 9.68). The required assistance includes a flat fee for tenants being evicted,
based on the unit size.
There are several recent State bills that apply to renters. The following renter protections apply:
• AB8389 (State Housing Law) – AB838 requires jurisdictions to investigate any claims that
are made about substandard housing. This legislation will not expire.
• AB97810 (Mobile Home Park Rent Caps) – AB978 adapts the previously passed AB1482’s
rent cap and applies it to mobile home parks in two incorporated cities, lowering the rent
cap to 3%. This legislation will expire on January 1, 2030.
• AB148211 (Tenant Protection Act of 2019) - AB1482 requires a landlord to have a “just
cause” to terminate a tenancy and caps annual rent increases at 5% plus the local rate of
inflation as an anti-rent-gouging mechanism. This legislation will expire on January 1,
2030.
• AB148712 (Legal Services Trust Fund Commission) – AB1487 establishes an income-
limited legal fund that will help distribute grants to legal organizations so that they can
prevent homelessness by providing a variety of housing related services. This legislation
passed through the Assembly and Senate, but must still be signed by the Governor before
October 10, 2021, to become law.
• SB33013 (The Housing Crisis Act of 2019) - SB330 predominantly concerns streamlining
the housing development process. In addition, there are tenant relocation benefits and
right of first refusal protections in the law. This legislation will expire on January 1, 2025.
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ATTACHMENT B
Overview of Comparable California Cities* with Renter Protections
City Name Population
Rental
Survey
Tenant
Relo-
cation
Just
Cause
Eviction
Rent
Control
1482
Patch
Fair
Chance
Security
Deposit
Limit
Right to
Counsel
TOPA
/
COPA
Proactive
Rental
Inspection
Palo Alto 64,403 x
City of Alameda 78,522 x x x
Berkeley 120,926 x x x x x *
Concord 129,183 x x x x
East Palo Alto 28,155 x x x x *
Mountain View 82,379 x x x x
Oakland 433,031 x x x x x *
Redwood City 76,815 x x
San Francisco 802,235 x x x x x x x
San Jose 1,002,000 x x x x * *
Santa Cruz 64,608 x x x
Santa Monica 91,577 x x x x
This attachment provides a statewide overview of what similar local cities have adopted. Of note is that while Menlo Park is a similar neighboring city, no renter
protections exist and therefore the city is not included. Jurisdictions that received a Challenge Grant fellow and support the 3Ps approach are highlighted in orange.
X represents a current ordinance
* represents currently in pursuit or consideration
Though not in the Bay Area, Santa Monica, California, is a comparable city with substantial renter protections.
Challenge Grant Jurisdiction
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ATTACHMENT C
Potential Metrics for Determining Tenant Relocation Assistance
• Use of Other Assistance Programs
o Individuals participating in other income-subsidizing programs such as Medicaid, SNAP,
or other programs could provide proof of participation in said programs, which could
illustrate a need.
o Requiring proof of participation in income-subsidizing programs does not necessarily
mean an individual is rent-burdened, though they would most likely be low income
households.
• Pinpointing a Rent that Rent-burdened Tenants Typically Pay
o Pinpointing this rent without a rental survey to verify information would be difficult
o Creating a rent based on a maximum occupancy for a unit size and using one third of
that household size’s income (an affordable rent according to HUD) could create an
approximate number, but it would most likely not speak to every situation.
Unit Size HUD
Occupancy
Limit
Santa Clara County Area
Median Income (AMI)
for Occupancy Limit
Affordable
Monthly Rent
(AMI/36)
Studio 2 $70,800.00 $1967.00
1-Bedroom 3 $106,200.00 $2950.00
2-Bedroom 4 $141,600.00 $3934.00
3-Bedroom 5 $177,000.00 $4917.00
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ATTACHMENT D
Reasons for “Just Cause” Evictions
The following is an excerpt from TenantProtections.org that outlines the Tenant Protection Act
(AB1482). Under the Tenant Protection Act, eligible renters are protected from unjust evictions.
This means a landlord must have a valid reason for eviction as outlined below:
At-Fault Evictions:
1. Failure to pay rent.
2. Breach of a material term of a lease that continues after a written notice of the right to
cure. The written notice must provide at least three days to cure. If the tenant does not
cure, then a non-curable notice of termination may be served.
3. Maintaining, committing, or permitting a nuisance.
4. Destruction of property or creating a nuisance.
5. Failure to sign a lease with similar terms after the expiration of a lease.
6. Criminal activity on the property, or criminal activity or criminal threat directed at an owner
or manager of the property.
7. Assigning and subletting in violation of the lease.
8. Refusal to provide the owner access to the unit.
9. Using the premises for an illegal purpose.
10. Failure of a licensee, agent or employee of the landlord to vacate after termination of the
relationship.
11. Failure of a tenant to deliver possession after the tenant gives a notice to move out or after
the landlord and tenant agree in writing that the tenant will vacate.
No- Fault Evictions:
1. Owner or relative move in only where the original lease or a new lease allows for an owner
or relative to move in. The eviction must be done by an owner or the owner’s spouse,
domestic partner, children, grandchildren, parents, or grandparents. The original lease or
new lease must reserve the right to move in an owner or the owner’s spouse, domestic
partner, children, grandchildren, parents, or grandparents.
2. Withdrawal of the unit from the rental market
3. Where a city or county agency requires the unit to be vacated due to uninhabitable
conditions.
4. Intent to demolish or substantially remodel a unit. “Substantially remodel” means the
replacement or substantial modification of any structural, electrical, plumbing or
mechanical system that requires a permit, or the abatement of hazardous material,
including lead, mold or asbestos that cannot be reasonably accomplished in a safe manner
with the tenant in the unit and that requires the tenant to vacate for more than thirty days.
Cosmetic improvements alone, including painting, decorating, and minor repairs, do not
qualify, nor does any work that can be done safely with the tenant in the unit.
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Packet Pg. 192
Comparison of National North Star
Fair Chance Housing Laws
______________________________________________________________________________________________________________________
As part of a national reckoning with the profound injustice and senselessness of US mass incarceration policies, criminal justice reforms have occurred at the federal, state, and local levels.
However, when people who have “done their time”, including those for wrongful convictions, return home they are met with extreme and discriminatory barriers that prevent them from
accessing basic support needed to successfully reintegrate back into society.
A growing number of jurisdictions across the nation have been addressing these injustices including through the passage of Fair Chance Housing laws that seek to remove barriers to housing
for people with a criminal record. However, there are only a few policies that we consider north star policies. Only the cities of Seattle, Berkeley, and Oakland have passed policies that
completely do away with relying on criminal background checks, at all stages of the rental process, on all forms of housing. Why use a tool of the criminal background check that has no proven
correlation between one’s criminal history and success as a future tenant, especially when it has been proven to be extremely unreliable and discriminatory? The commonsense and racially
just response would be what these three cities have enacted. In addition, we consider the Portland policy to be a north star policy because when faced with State preemption issues that
prevented them from enacting a similar policy, instead of giving up, Portland government and formerly incarcerated leaders worked together to craft a problem-solving policy. Here’s a
comparison of the main policy terms.
ATTACHMENT E 14.e
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Comparison of National North Star Fair Chance Housing Laws
Policy Term Seattle Portland Berkeley Oakland
Links
Link to Ordinance
Link to FAQ
Link to Ordinance
Link to FAQ
Link to Ordinance
Link to Ordinance
Link to FAQ for Formerly Incarcerated People
Link to FAQ for Housing Providers
What the
Ordinance Does
Prohibits housing providers from
asking about and using criminal history
and checks in rental housing
advertising, applications, or
decision-making.
Criminal background checks are still allowed,
but the Ordinance prohibits discrimination on
the basis of criminal history
Prohibits housing providers from asking
about and using criminal history and checks
in rental housing advertising, applications,
or decision-making.
Prohibits housing providers from asking
about and using criminal history and checks
in rental housing advertising, applications, or
decision-making.
Public Policy
Rationale
Focus on racial justice and addressing
racial inequities in the criminal justice
system, as well as the direct link
between stable housing and successful
reintegration.
Focus on racial justice, and eliminating
screening barriers that prevent people’s right
to housing.
Focused on homeless prevention. There’s a
California State pre-emption on local
anti-discrimination policies.
Focused on homeless prevention. There’s a
California State pre-emption on local
anti-discrimination policies.
Housing Type
Explicitly
Covered
All Housing Units- Including Private,
Section 8 or other Federal Housing
Authority, and affordable housing units
(including those operated by
nonprofits)
All housing units- Including Private and Section
8 housing units.
All housing units- Including Private, Section
8 or other Federal Housing Authority, and
affordable housing units (including those
operated by nonprofits)
All housing units- Including Private, Section 8
or other Federal Housing Authority, and
affordable housing units (including those
operated by nonprofits)
Housing Type
Explicitly
Exempted
●Single family home where owner
occupies part of the home
●Accessory Dwelling Units where
the owner resides on the same lot
●Units shared with a Landlord,
roommate, or a sub-lessor using the
unit as a primary residence
●Accessory Dwelling Units where the
owner resides on the same lot
●Duplexes where the owner occupies
the second unit as a principal
residence
●Non-profit housing
●Units not rented to, or advertised for
rental to the general public
●Single-family homes, duplexes,
triplexes, and Accessory Dwelling Units
where the owner occupies one of the
units or bedrooms as a principal
residence
●Tenants who seek to add a co-tenant or
a roommate
●Single-family homes, duplexes, triplexes,
and Accessory Dwelling Units where the
owner occupies one of the units or
bedrooms as a principal residence
●Tenants who seek to add a co-tenant or a
roommate
Advertisement,
Housing
Application &
Review process
Removes any requirement to disclose
any Conviction History unless it’s for a
“legitimate business reason”
Option 1: Low-barrier (lookback period)
●Denial only for misdemeanor offences
that occurred within the past 3 years
Prohibits advertisement, applications, and
review process that would require
disclosure of criminal history
Prohibits advertisement, applications, and
review process that would require disclosure
of criminal history
ATTACHMENT E 14.e
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Comparison of National North Star Fair Chance Housing Laws
and felony offenses that occurred
within the past 7 years
Option 2: Individualized assessment model
●Landlords can set the criteria they
choose if they disagree with the
low-barrier criteria, but must provide
information to the applicant about
what they were denied for, the specific
business interest reason the landlord
has determined as basis for mandate
automatic exclusion, and allow
applicants opportunity to provide
mitigating evidence
Landlords are not able to deny applicants on
the basis of arrests that did not result in
conviction; participation/completion of a
deferral of judgement program; convictions
that have been judicially dismissed, expunged,
voided or invalidated; conviction for a crime
that is no longer illegal in the state of Oregon;
or convictions issues through the juvenile
justice system.
When would the
Background
Check be
Allowed/What
kind of
Background
Check is Allowed
Landlord can check to see if applicant’s
on the Sex Offenders Registry per
county, statewide, or national sex
offender registry
HUD funded housing subject to HUD
regulations that mandate automatic
exclusion if applicant is subject to
lifetime sex offender registration
and/or convicted of meth
manufacture/production on federally
assisted housing
Under the low-barrier option, background
checks may be conducted for Misdemeanor
offenses that occurred within the past 3 years
and felony offenses that occurred within the
past 7 years
Landlords can set the criteria they choose if
they disagree with the low-barrier criteria, but
must provide information to the applicant
about what they were denied for, the specific
business interest reason the landlord has
determined as basis for mandated automatic
exclusion, and allow applicants opportunity to
provide mitigating evidence
Housing providers may check the State’s
Lifetime Sex Offender List, but must first
make a conditional housing offer, receive
the written consent of an applicant to
check, and allow the applicant the chance to
provide rebutting or mitigating information
If required by federal or state law, HUD
funded units may conduct limited
background checks. HUD funded housing
subject to federal regulations that mandate
automatic exclusion if applicant is subject to
lifetime sex offender registration and/or
convicted of meth manufacture/production
Housing providers may check the State’s
Lifetime Sex Offender List, but must first
make a conditional housing offer, receive the
written consent of an applicant to check, and
allow the applicant the chance to provide
rebutting or mitigating information
If required by federal or state law, HUD
funded units may conduct limited
background checks. HUD funded housing
subject to federal regulations that mandate
automatic exclusion if applicant is subject to
lifetime sex offender registration and/or
convicted of meth manufacture/production
ATTACHMENT E 14.e
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Comparison of National North Star Fair Chance Housing Laws
HUD funded housing subject to HUD
regulations that mandate automatic exclusion
if applicant is subject to lifetime sex offender
registration and/or convicted of meth
manufacture/production on federally assisted
housing
on HUD funded housing. However, these
housing providers must seek written
consent from the applicant, provide the
applicant with a copy of the background
check, and provide the applicant a chance
to submit rebutting or mitigating
information.
on HUD funded housing. However, these
housing providers must seek written consent
from the applicant, provide the applicant
with a copy of the background check, and
provide the applicant a chance to submit
rebutting or mitigating information.
Does the City
have a First in
Time rental
requirement
policy?
Yes Yes No No
Allowable
Disqualification
of Applicant
If on Sex Offenders registry for adult
conviction and there’s a “legitimate
business interest” where there must be
“reliable evidence” of a nexus between
resident or property safety in light of:
●Nature & severity of conviction
●Number & types of conviction
●Time lapsed from conviction date
●Age at time of conviction
●Evidence of good tenant history
before and/or after conviction
●Any supplemental info re
rehabilitation, good conduct, and
additional info from applicant
●Misdemeanor and felony offenses that
occurred within the lookback periods.
Applicants denied for criminal history
have an automatic right to appeal and
provide supplemental evidence.
●Applicant is on the State’s Lifetime Sex
Offender Registry
●For HUD funded units, applicant has
been convicted for manufacturing
methamphetamine on the premises of
federally assisted housing
●Applicant is on the State’s Lifetime Sex
Offender Registry
●For HUD funded units, applicant has
been convicted for manufacturing
methamphetamine on the premises of
federally assisted housing
Administrative
Complaint
Process
File complaint with Director of Seattle
Office for Civil Rights. Applicant can
appeal Director’s decision to the
Seattle Human Rights Commission
Civil Penalties are no more than:
●$11,000 if the respondent has
not been determined to have
committed any prior violation
●$27,500 if the respondent has
been determined to have
N/A
File a complaint with the City of Berkeley.
Close family members may file a complaint
on behalf of their formerly incarcerated
family member(s), even if they do not
reside in the unit that their family member
lives in or is seeking to move into. Close
family members include a spouse, domestic
partners, parents, children, siblings,
grandparents, grandchildren.
File a complaint with the City of Oakland.
Housing providers can be fined for up to
$1,000 per violation.
ATTACHMENT E 14.e
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Comparison of National North Star Fair Chance Housing Laws
committed one other violation
during the five-year period
ending on the date of the filing
of this charge
●$55,000 if the respondent has
been determined to have
committed two or more
violations during the 7 year
period ending on the date of
the filing of this charge
Housing providers can be fined at least
$1,000 and up to $10,000 for each violation
Additional civil penalties of up to $5,000 per
violation committed against a person who is
disabled within the meaning of California
Government Code section 12926 et seq., or
is aged sixty-five (65) or over.
Right of
Individuals to
Sue to Enforce
No Yes Yes Yes
Landlord
Retaliation
Protection
Explicitly covered Explicitly covered Explicitly covered
Limits to
Financial
Screening
Criteria
No
Yes- Limits the income to rent ratio to 2.5
times the rent for units with a monthly rent
amount below 80% of Median Family Income
(MFI), and to 2 times the rent amount for units
with a monthly rent above 80% MFI
Applicants with multiple adults in the
household can choose who is legally
responsible for the rent and only those they
choose can be screened for income.
Under the low-barrier screening criteria,
landlords agree not to reject applicants for
insufficient credit history, or having a credit
score of 500 or higher.
No No
ATTACHMENT E 14.e
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ATTACHMENT F
Challenge Grant Outreach Efforts
There are 11,764 rental units in Palo Alto, according to ACS data. When doing outreach in the
community, many different approached were taken by staff:
Contact Medium
• City Newsletter
• City Website
• Email
• Partner Networks
• Phone Calls
• Service Providers
• Social Media
• Word-of-Mouth
Direct Contact
o 9,992 landlords of multifamily housing
identified by partnering with Palo Alto
Utilities
▪ 92 individual emails sent
o 18 interviews conducted
▪ Service Providers
• 2 Non-Profit Developers
• 2 Case Managers
▪ Property Managers
• Properties with 1-5 Units:
2
• Properties with 6-49
Units: 4
• Properties with 50+
Units: 2
▪ Property Owners
• Properties with 1-5 Units:
1
• Properties with 6-49
Units:1
• Properties with 50+
Units: 4
Indirect Contact
o Webinars
▪ 3 on Eviction Moratoriums
▪ 1 on Affordable Housing
o Renter Resource Portal
o Partner Communication
▪ LifeMoves
▪ Alta Housing
▪ Project Sentinel
▪ Palo Alto Renters’ Association
Comparable Cities Interviewed
• Berkeley
• Concord
• East Palo Alto
• Menlo Park
• Mountain View
• Redwood City
• San Jose
• Santa Cruz
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