HomeMy WebLinkAboutStaff Report 12328CITY OF PALO ALTO OFFICES OF THE
CITY MANAGER AND CITY ATTORNEY
June 14, 2021
The Honorable City Council
Palo Alto, California
Approval of Amendment Number One to Contract Number S20178065
With the OIR Group for Independent Police Auditing Services to
Expand the Scope of Services and Increase the Contract Amount by
$32,500 for a Total Not-to-Exceed Amount of $107,500
Recommendation
The Policy and Services Committee and staff recommend that Council approve and
authorize the Clerk to execute Amendment Number One to the contract with the Office
of Independent Review (OIR Group) for ind ependent police auditing (IPA) services to
expand the Scope of Services and increase the contract amount by $32,500 for a total
not-to-exceed amount of $107,500 (Attachment A).
Background
Since 2006, Palo Alto has utilized an independent police auditor t o conduct secondary
review of defined investigations of uniformed Police Department personnel and provide
related services. Since the inception of the independent police auditing program, the
City has contracted with the Office of Independent Review (OIR Group), to provide these
services. Michael Gennaco and Stephen Connolly, the principals of OIR Group, provide
services to Palo Alto.
The City last issued a Request for Proposals for IPA services in 2014. At that time, three
firms submitted proposals and the City again selected OIR Group as the most qualified
to perform the services. The City and OIR entered into a contract for IPA services
through October 2019. When the contract expired in 2019, the City and OIR entered
into the current contract, which will expire on January 1, 2023.
In November 2020, as part of a series of discussions regarding Police Department
procedures, police accountability, and race and equity matters, the Council directed that
the IPA’s scope of review be expanded to include review of:
•incidents where an officer uses a baton, chemical agent, less-lethal projectile, canine, or
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firearm (in addition to TASER uses, which have been and will continue to be reviewed by
the IPA)
• incidents resulting in an injury requiring treatment beyond m inor medical care in the
field
• the Police Department’s handling of Supervisory Inquiry Reports (formerly called
Informal Inquiry Reports) (complaints that are sufficiently investigated and resolved
through expedited review)
In addition, Council directed that changes be made to the schedule of reporting to
improve timeliness and accountability and indicated that it will meet publicly with the
IPA two times each year.
Finally, Council referred to the Policy and Services Committee consideration of whether
the IPA’s scope should be further revised to include review of City investigations of
uniformed officers arising from internal complaints regarding employee harassment,
discrimination, and retaliation in the workplace. The staff report for th e November 2020
Council meeting is CMR 11754, the action minutes are here, and the final minutes are
here.
Policy and Services considered the Council referral at its meeting on April 13, 2021. The
Committee voted unanimously to recommend the City Council direct staff to amend the IPA
contract to include employee harassment, retaliation and discrimination claims within the IPA
scope, and to research best practices to balance the needs of transparency and public oversight
while preserving the anonymity of complainants, witnesses and the subject. The Committee
CMR is CMR 12177, the action minutes are here, and the summary minutes are here.
Discussion
After the Policy and Services meeting in April, staff conferred with the IPA regarding the
Committee’s direction to explore best practices to balance the needs of transparency
and public oversight while preserving the anonymity of complainants, witnesses and the
subject. The IPA assured staff of its commitment to maintain the confidentiality of
employees’ identities and reconfirmed that the IPA will work with the City during the
review of draft reports to identify and resolve any specific privacy concerns.
The attached Contract Amendment implements the following changes:
1. Expands the scope of IPA review to include the following new areas:
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o Incidents where an officer uses a baton, chemical agent, less-lethal projectile,
canine, firearm, or any other force, resulting in an injury requir ing treatment
beyond minor medical care in the field;
o Supervisor Inquiry Investigations (formerly Informal Inquiry Reports); and
o Employee complaints of discrimination, harassment or retaliation by a
uniformed officer.
2. Amends the timing of reports to implement Council direction that reports be
issued two times per year.
3. Provides for OIR to confer with Council two times per year to discuss trends in
criminal justice and policing, policy and training matters, and recommendations
made by OIR.
4. Allows for Council to request additional performance reviews on special topics, to
be compensated by task order.
5. Updates OIR’s rates and adds compensation to account for the additional
services.
The amendment also reorganizes content for readability, and u pdates procedures to
conform to current practice and legal requirements. Michael Gennaco of the OIR Groups
is available for Council questions or concerns.
Resource Impact
The IPA contract is administered through the Clerk’s Office. The proposed Operating
Budget for 2022 includes adequate funding for the expanded service level.
Policy Implications
Approval of this contract furthers Council direction to increase oversight and
accountability in policing.
Environmental Review
Approval of this contract is not a project for the purposes of the California
Environmental Quality Act. No environmental review is required.
Page 4
ATTACHMENTS:
• Attachment A: Amendment One to the Agreement Between the City of Palo Alto and
Michael Gennaco DBA OIR Group for Professional Services (PDF)
• Attachment B: Annotated Exhibit A (Scope of Services) with strikeouts and underlines
showing changes from prior Scope (PDF)
Department Head: Molly Stump, City Attorney
Page 5
Vers.: Aug. 5, 2019
Page 1 of 4
AMENDMENT NO. ONE TO CONTRACT NO. S20178065
BETWEEN THE CITY OF PALO ALTO AND
MICHAEL GENNACO DBA OIR GROUP
This Amendment No. 1 (this “Amendment”) to Contract No. S20178065 (the “Contract” as
defined below) is entered into as of this _____ day of June, 2021, by and between the CITY OF
PALO ALTO, a California chartered municipal corporation (“CITY”), and MICHAEL GENNACO DBA OIR
GROUP, a sole proprietor, located at 7142 Trask Avenue, Playa Del Rey, CALIFORNIA, 90293
(“CONSULTANT”). CITY and CONSULTANT are referred to collectively as the “Parties” in this
Amendment.
R E C I T A L S
A. The Contract (as defined below) was entered into by and between the Parties hereto
for the provision of professional services, as detailed therein.
B. The Parties now wish to amend the Contract in order to add additional scope and
increase compensation.
NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of
this Amendment, the Parties agree:
SECTION 1. Definitions. The following definitions shall apply to this Amendment:
a. Contract. The term “Contract” shall mean Contract No. S20178065 between
CONSULTANT and CITY, dated December 16, 2019.
b. Other Terms. Capitalized terms used and not defined in this Amendment
shall have the meanings assigned to such terms in the Contract.
SECTION 2. Section 1 of the Contract is hereby amended to read as follows:
SECTION 1. SCOPE OF SERVICES. CONSULTANT shall perform the Services
described at Exhibit “A” in accordance with the terms and conditions conta ined in
this Agreement. The performance of all Services shall be to the reasonable
satisfaction of CITY.
Optional On-Call Provision (This provision only applies if checked and only applies
to on-call agreements.)
On-Call Services will be authorized by CITY, as needed, with a Task Order assigned and
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Vers.: Aug. 5, 2019
Page 2 of 4
approved by CITY’s Project Manager, as identified in Section 13 (“Project Management”).
Each Task Order shall be in substantially the same form as Exhibit A-1 (“Professional
Services Task Order”). Each Task Order shall contain a specific proposed scope of services,
schedule of performance and compensation amount, in accordance with the provisions of
this Agreement. To accept a Task Order, CONSULTANT shall sign the Task Order and return
it to the Project Manager within the time specified by the Project Manager, and upon
acceptance by CITY, the signed Task Order shall become part of this Agreement. The
cumulative total compensation due to CONSULTANT for all Task Orders issued under this
Agreement shall not exceed the amount of Compensation set forth for such services in
Section 4 of this Agreement. CONSULTANT shall only be compensated for services
performed under an authorized Task Order and CITY may elect to, but is not required to,
authorize work up to the maximum compensation amount set forth for such services in
Section 4. Performance of and payment for any On -Call Services are subject to all
requirements and restrictions in this Agreement.
Additional Services (This provision only applies if checked and only applies to
Agreements that specify an amount for Additional Services under Section 4 and Exhibit
“C”.)
Additional Services (as defined in Section 4, “Not to Exceed Compensation”) will be
authorized by CITY, as needed, with a Task Order assigned and approved by CITY’s Project
Manager, as identified in Section 13 (“Project Management”). Each Task Order shall be in
substantially the same form as Exhibit A-1 (“Professional Services Task Order”). Each Task
Order shall contain a specific proposed scope of services, schedule of performance and
compensation amount, in accordance with the provisions of this Agreement. To accept a
Task Order, CONSULTANT shall sign the Task Order and return it to the Project Manager
within the time specified by the Project Manager, and upon acceptance by CITY, the
signed Task Order shall become part of this Agreement. The cumulative total
compensation to CONSULTANT for all Task Orders issued under this Agreement shall not
exceed the amount of compensation set forth for Additional Services in Section 4 of this
Agreement. CONSULTANT shall only be compensated for Additional Services performed
under an authorized Task Order and CITY may elect to, but is not required to, authorize
Additional Services work up to the maximum compensation amount set forth for such
services in Section 4. Performance of and payment for any Additional Services are subject
to all requirements and restrictions in this Agreement .
SECTION 3. Section 4 of the Contract is hereby amended to read as follows:
SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to
CONSULTANT for performance of the Services described in Exhibit “A” (also
referred to herein as the “Basic Services”), and reimbursable expenses (if specified
in Exhibit “C”), (“Basic Services”), and reimbursable expenses, shall not exceed
Ninety-Seven Thousand Five Hundred Dollars ($97,500.00). CONSULTANT agrees to
complete all Basic Services, including specified reimbursable expenses, within this
amount. In the event Additional Services (defined below) are authorized, the total
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Vers.: Aug. 5, 2019
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compensation for Basic Services, Additional Services and specified reimbursable
expenses shall not exceed One Hundred Seven Thousand Five Hundred Dollars
($107,500). The applicable rate schedule is set out at Exhibit “C-1”, entitled
“SCHEDULE OF RATES.” Any work performed or expenses incurred for which
payment would result in a total exceeding the maximum amounts of
compensation set forth herein shall be at no cost to the CITY.
Additional Services, if any, shall be authorized in accordance with and subject to the
provisions of Exhibit “C”. CONSULTANT shall not receive any compensation for
Additional Services performed without the prior written authorization of CITY.
Additional Services shall mean any work that is determined by CITY to be necessary
for the proper completion of the Project, but which is not included within the
Scope of Services described at Exhibit “A”.
SECTION 4. The following exhibit(s) to the Contract is/are hereby amended or added, as
indicated below, to read as set forth in the attachment(s) to this Amendment, which is/are hereby
incorporated in full into this Amendment and into the Contract by this reference:
a. Exhibit “A” entitled “Scope of Services” - AMENDED, REPLACES PREVIOUS.
b. Exhibit “B” entitled “Schedule of Performance” - AMENDED, REPLACES
PREVIOUS.
c. Exhibit “C-1” entitled “Schedule of Rates” - AMENDED, REPLACES PREVIOUS.
SECTION 5. Legal Effect. Except as modified by this Amendment, all other provisions of the
Contract, including any exhibits thereto, shall remain in full force and effect.
SECTION 6. Incorporation of Recitals. The recitals set forth above are terms of this
Amendment and are fully incorporated herein by this reference.
(SIGNATURE BLOCK FOLLOWS ON THE NEXT PAGE.)
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SIGNATURES OF THE PARTIES
IN WITNESS WHEREOF, the Parties have by their duly authorized representatives executed
this Amendment effective as of the date first above written.
CITY OF PALO ALTO
Purchasing Manager
APPROVED AS TO FORM:
City Attorney
MICHAEL GENNACO DBA OIR GROUP
Officer 1
By:
Name:
Title:
Officer 2 (Required for Corp. or LLC)
By:
Name:
Title:
Attachments:
Exhibit “A” entitled “Scope of Services”
Exhibit “B” entitled “Schedule of Performance”
Exhibit “C-1” entitled “Schedule of Rates”
Michael Gennaco
DocuSign Envelope ID: 40D8185C-8CD1-4388-969C-A546BCBBC9C4
Principal, OIR Group
Professional Services
Rev. April 27, 2016
1
EXHIBIT “A”
SCOPE of SERVICES
Independent Police Auditor Services
CONSULTANT shall perform the following services:
1. Complaints by Members of the Public and Internal Affairs Investigations
Intake – The CONSULTANT may receive complaints directly from members of the public.
The CONSULTANT will forward a summary of the complaint and contact information for
the complainant directly to the Department. If the Department received the complaint
directly or initiates an internal investigation regarding sworn personnel, they will notify
the CONSULTANT within (3) working days about the nature of the allegation(s). The
Department and the CONSULTANT will review each complaint by a member of the
public/internal investigation to determine whether a criminal component exists and proceed
accordingly. Complaints from members of the public shall include Supervisor Inquiry
Investigations, which are minor complaints that are sufficiently investigated and resolved
through expedited review (formerly Informal Inquiry Reports).
Complaints and investigations of internal personnel or human resources matters are not
part of these Independent Police Auditor Services. Internal affairs investigations shall
include employee complaints of discrimination, harassment or retaliation against
uniformed officers, whether investigated by the Police Department, Human Resources
Department, or an outside investigator retained by the City.
Investigative Plan – As needed, the CONSULTANT will discuss the investigative plan
with the Personnel & Training Coordinator and arrange for a mutually convenient way to
update CONSULTANT on the progress of the investigation.
Review – The CONSULTANT will review each investigation of a complaint by a member
of the public and internal affairs investigation to determine thoroughness, objectivity and
appropriateness of disposition within (10) working days.
Follow-up – After reviewing the completed investigations, the CONSULTANT will confer
with the Personnel & Training Coordinator to evaluate results and discuss any suggestions
for additional follow-up.
Disposition – When all aspects of the investigation are complete, the CONSULTANT will
confer with the Police Chief to resolve any issues about the process, the disposition or the
recommendations outlined in the investigation. Disposition shall be defined as
“Sustained”, “Not Sustained”, “Unfounded” or “Exonerated”.
Status and Tracking – The CONSULTANT will track each case through its conclusion to
ensure that each investigation is completed in a timely manner.
DocuSign Envelope ID: 40D8185C-8CD1-4388-969C-A546BCBBC9C4
Professional Services
Rev. April 27, 2016
2
Semi-Annual Reporting – Twice a year, the CONSULTANT will produce a written report
to the City Manager and City Council. The report will contain a statistical breakdown of
the number of complaints/investigations and any developing trends. The report will also
contain the initial allegation(s), the findings and the number and type of recommendations
made to the Police Chief. The report will not contain any specific information that would
identify the involved officers either internally or externally.
CONSULTANT Meetings – If requested by the City, the CONSULTANT will meet with
the City Council, City Manager and/or Police Chief in order to discuss any trends.
2. Taser Deployment and Other Reviews
The Department will promptly notify the CONSULTANT of each Taser deployment when
any of the following occurs, regardless of whether a complaint is filed or the Department initiates an
internal affairs investigation: (a) an officer deploys a Taser in an interaction with the public; and (b) an
officer uses a baton, chemical agent, less-lethal projectile, canine, firearm or other force
resulting in injury requiring treatment beyond minor medical care in the field. Once the
Department’s investigation, analysis or report of such occurrence is completed, the
CONSULTANT will review the Use of Force investigation related to the use of the Taser
for thoroughness, objectivity and appropriateness of disposition. The CONSULTANT will
make any recommendations on the investigation and findings. The CONSULTANT may
also make recommendations to the Police Chief regarding training and policy
modifications.
The CONSULTANT will include a brief summary of CONSULTANT’S review of each Taser
deployment such occurrence in their semi- annual report including the findings and any
recommendations.
In addition to CONSULTANT’s review of specific matters as set forth in paragraphs 1 and
2 above, CONSULTANT’s reports shall include a statistical breakdown of the number of
complaints/investigations and any developing trends.
3. Timing, Review and Transmittal Publication of Reports
Department and CONSULTANT acknowledge that accountability and public trust are
served by prompt, accurate and thorough Departmental investigations and CONSULTANT
reviews. Department and CONSULTANT also acknowledge that the time required for
investigation and review varies depending on the facts and circumstances, including
availability of witnesses, investigative resources, complexity, and the existence of
collateral proceedings. Department and CONSULTANT commit to use diligence and
reasonable efforts to complete investigations, reviews and public reporting in a timely
manner.
CONSULTANT will produce two reports during each year summarizing its findings and
reporting on each investigation and disposition. Effective June 1, 2021, CONSULTANT’S
reports will be published as a City Council Information Report in February and August,
except upon mutual agreement where unusual circumstances require.
By December 1 for the February report, and by June 1 for the August report,
CONSULTANT will transmit a Draft Report to the Department containing all matters
CONSULTANT has completed since CONSULTANT’S most recent previous report.
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Professional Services
Rev. April 27, 2016
3
CITY and CONSULTANT will coordinate and use reasonable efforts ensure the Draft is
reviewed and finalized for publication in February and August.
CITY reviews are for the purpose of completeness, accuracy, and compliance with law and
procedure. CONSULTANT will consider CITY’s comments and will confer with CITY
and attempt to reach a consensus. CONSULTANT will have final authority over the
contents of the Final Report. If substantial issues arise with any matter, CONSULTANT
shall consider pulling that matter for further work and publication in a subsequent report.
4. Meetings with the City Council
Beginning in the second half of 2021, CONSULTANT shall meet with the City Council two
times per year to discuss trends in criminal justice and policing, policy and training matters,
recommendations made by CONSULTANT, and other Council concerns.
CONSULTANT’S conferences with Council are not for the purpose of elaborating on
published reviews of specific incidents and shall not include discussion of personnel matters
prohibited by law. Semi-annual conferences shall be scheduled after publication of the
CONSULTANT’S report, according to availability of Council and the CONSULTANT.
Council may request that CONSULTANT conduct additional performance reviews on
special topics, in light of best practices in the industry. At Council’s request and direction,
CONSULTANT shall prepare an estimate of time and cost, subject to approval by the Mayor
and City Manager on a Task Order basis and compensated as Additional Services.
5. Compliance with State Law
The CONSULTANT will ensure that each and all produce of CONSULTANT’S reports
and public comments which comply with the Public Safety Officers Procedural Bill of
Rights Act (“POBR”), California Government Code 3300 et seq., and California laws on
peace officer personnel records, California Penal Code 832.7 832.5 et seq.
In furtherance of this obligation, CONSULTANT will ensure that reports and public
comments do not contain specific information that would identify the involved officers
either internally or externally, including names, specific identifying information, factual
details, special assignments, reference to single-position assignments, or other indicators
that, by themselves or collectively, are likely to lead to disclosure of an officer’s identity.
CONSULTANT will provide a draft of the report to the City Attorney’s Office and the
Chief of Police of the Palo Alto Police Department at least 14 days prior to its final
submission for the purpose of review for compliance with state law. CONSULTANT will
consider any suggestions from the City Attorney’s Office and the Chief of Police regarding
the information contained in the report.
Prior to finalizing each report, it shall be the CONSULTANT’s practice to discuss
significant identified problems and recommendations with the Police Department and the
City Manager. CONSULTANT will solicit the Police Department’s response to the
report’s analysis and attempt to reach a consensus as to solutions. CONSULTANT will
document the Department’s investigation into the incident and response to suggested
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Professional Services
Rev. April 27, 2016
4
solutions in its reports.
6. Definitions
Sustained – There is sufficient credible evidence to believe that the subject officer
committed the act charged in the allegation and thereby engaged in misconduct.
Not Sustained – The available evidence is insufficient to determine whether the officer
did or did not commit misconduct.
Unfounded – There is sufficient credible evidence to believe that the subject officer did
not commit the alleged act.
Exonerated – The subject officer was found to have committed the act alleged but the
officer’s actions were determined to be lawful and proper.
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Professional Services
Rev. April 27, 2016
5
EXHIBIT “B”
SCHEDULE OF PERFORMANCE
Consultant shall complete reports for calendar year 2018, and thereafter for 2019 and 2020, 2020 and
2021.
In calendar year 2021, CONSULTANT shall complete two reports, for publication in approximately March and
August 2021, containing all matters completed since the last published report.
In calendar year 2022, CONSULTANT shall complete two reports, for publication in approximately February and
August 2022, containing all matters completed since the last published report
DocuSign Envelope ID: 40D8185C-8CD1-4388-969C-A546BCBBC9C4
EXHIBIT “C-1”
SCHEDULE OF RATES
Michael Gennaco, $215.00 per hour
Stephen Connolly, $190.00$215.00 per hour
DocuSign Envelope ID: 40D8185C-8CD1-4388-969C-A546BCBBC9C4
Certificate Of Completion
Envelope Id: 40D8185C8CD14388969CA546BCBBC9C4 Status: Completed
Subject: Please DocuSign: OIR Contract S20178065 Amendment One (final).pdf
Source Envelope:
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Certificate Pages: 1 Initials: 0 Tricia Hoover
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Time Zone: (UTC-08:00) Pacific Time (US & Canada)
250 Hamilton Ave
Palo Alto , CA 94301
Tricia.Hoover@CityofPaloAlto.org
IP Address: 199.33.32.254
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Tricia.Hoover@CityofPaloAlto.org
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Michael Gennaco
michael.gennaco@oirgroup.com
Principal, OIR Group
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Professional Services
Rev. April 27, 2016
1
EXHIBIT “A”
SCOPE of SERVICES
Independent Police Auditor Services
CONSULTANT shall perform the following services:
1. Complaints by Members of the Public and Internal Affairs Investigations
Intake – The CONSULTANT may receive complaints directly from members of the public.
The CONSULTANT will forward a summary of the complaint and contact information for
the complainant directly to the Department. If the Department received the complaint
directly or initiates an internal investigation regarding sworn personnel, they will notify
the CONSULTANT within (3) working days about the nature of the allegation(s). The
Department and the CONSULTANT will review each complaint by a member of the
public/internal investigation to determine whether a criminal component exists and proceed
accordingly. Complaints from members of the public shall include Supervisor Inquiry
Investigations, which are minor complaints that are sufficiently investigated and resolved
through expedited review (formerly Informal Inquiry Reports).
Complaints and investigations of internal personnel or human resources matters are not
part of these Independent Police Auditor Services. Internal affairs investigations shall
include employee complaints of discrimination, harassment or retaliation against
uniformed officers, whether investigated by the Police Department, Human Resources
Department, or an outside investigator retained by the City.
Investigative Plan – As needed, the CONSULTANT will discuss the investigative plan
with the Personnel & Training Coordinator and arrange for a mutually convenient way to
update CONSULTANT on the progress of the investigation.
Review – The CONSULTANT will review each investigation of a complaint by a member
of the public and internal affairs investigation to determine thoroughness, objectivity and
appropriateness of disposition within (10) working days.
Follow-up – After reviewing the completed investigations, the CONSULTANT will confer
with the Personnel & Training Coordinator to evaluate results and discuss any suggestions
for additional follow-up.
Disposition – When all aspects of the investigation are complete, the CONSULTANT will
confer with the Police Chief to resolve any issues about the process, the disposition or the
recommendations outlined in the investigation. Disposition shall be defined as
“Sustained”, “Not Sustained”, “Unfounded” or “Exonerated”.
Status and Tracking – The CONSULTANT will track each case through its conclusion to
ensure that each investigation is completed in a timely manner.
Commented [SM1]: New scope: SIIs
Commented [SM2]: New scope:
discrimination/harassment/retaliation
Commented [SM3]: Deleted per IPA as not consistent
with practice.
Commented [SM4]: Timelines and schedules have been
updated and moved into a separate section below.
Commented [SM5]: Deleted content consolidated and
moved into subsequent sections.
Professional Services
Rev. April 27, 2016
2
Semi-Annual Reporting – Twice a year, the CONSULTANT will produce a written report
to the City Manager and City Council. The report will contain a statistical breakdown of
the number of complaints/investigations and any developing trends. The report will also
contain the initial allegation(s), the findings and the number and type of recommendations
made to the Police Chief. The report will not contain any specific information that would
identify the involved officers either internally or externally.
CONSULTANT Meetings – If requested by the City, the CONSULTANT will meet with
the City Council, City Manager and/or Police Chief in order to discuss any trends.
2. Taser Deployment and Other Reviews
The Department will promptly notify the CONSULTANT of each Taser deployment when
any of the following occurs, regardless of whether a complaint is filed or the Department initiates an
internal affairs investigation: (a) an officer deploys a Taser in an interaction with the public; and (b) an
officer uses a baton, chemical agent, less-lethal projectile, canine, firearm or other force
resulting in injury requiring treatment beyond minor medical care in the field. Once the
Department’s investigation, analysis or report of such occurrence is completed, the
CONSULTANT will review the Use of Force investigation related to the use of the Taser
for thoroughness, objectivity and appropriateness of disposition. The CONSULTANT will
make any recommendations on the investigation and findings. The CONSULTANT may
also make recommendations to the Police Chief regarding training and policy
modifications.
The CONSULTANT will include a brief summary of CONSULTANT’S review of each Taser
deployment such occurrence in their semi- annual report including the findings and any
recommendations.
In addition to CONSULTANT’s review of specific matters as set forth in paragraphs 1 and
2 above, CONSULTANT’s reports shall include a statistical breakdown of the number of
complaints/investigations and any developing trends.
3. Timing, Review and Transmittal Publication of Reports
Department and CONSULTANT acknowledge that accountability and public trust are
served by prompt, accurate and thorough Departmental investigations and CONSULTANT
reviews. Department and CONSULTANT also acknowledge that the time required for
investigation and review varies depending on the facts and circumstances, including
availability of witnesses, investigative resources, complexity, and the existence of
collateral proceedings. Department and CONSULTANT commit to use diligence and
reasonable efforts to complete investigations, reviews and public reporting in a timely
manner.
CONSULTANT will produce two reports during each year summarizing its findings and
reporting on each investigation and disposition. Effective June 1, 2021, CONSULTANT’S
reports will be published as a City Council Information Report in February and August,
except upon mutual agreement where unusual circumstances require.
By December 1 for the February report, and by June 1 for the August report,
CONSULTANT will transmit a Draft Report to the Department containing all matters
CONSULTANT has completed since CONSULTANT’S most recent previous report.
Commented [SM6]: New scope: uses of force resulting in
injury requiring treatment
Commented [SM7]: Restate standard order of work. The
IPA’s review comes after the Department’s investigation.
Commented [SM8]: Same IPA standard as used in Section
1 (public complaints and IA investigations).
Commented [SM9]: New section adding specific
requirements on timing of reports.
Professional Services
Rev. April 27, 2016
3
CITY and CONSULTANT will coordinate and use reasonable efforts ensure the Draft is
reviewed and finalized for publication in February and August.
CITY reviews are for the purpose of completeness, accuracy, and compliance with law and
procedure. CONSULTANT will consider CITY’s comments and will confer with CITY
and attempt to reach a consensus. CONSULTANT will have final authority over the
contents of the Final Report. If substantial issues arise with any matter, CONSULTANT
shall consider pulling that matter for further work and publication in a subsequent report.
4. Meetings with the City Council
Beginning in the second half of 2021, CONSULTANT shall meet with the City Council two
times per year to discuss trends in criminal justice and policing, policy and training matters,
recommendations made by CONSULTANT, and other Council concerns.
CONSULTANT’S conferences with Council are not for the purpose of elaborating on
published reviews of specific incidents and shall not include discussion of personnel matters
prohibited by law. Semi-annual conferences shall be scheduled after publication of the
CONSULTANT’S report, according to availability of Council and the CONSULTANT.
Council may request that CONSULTANT conduct additional performance reviews on
special topics, in light of best practices in the industry. At Council’s request and direction,
CONSULTANT shall prepare an estimate of time and cost, subject to approval by the Mayor
and City Manager on a Task Order basis and compensated as Additional Services.
5. Compliance with State Law
The CONSULTANT will ensure that each and all produce of CONSULTANT’S reports
and public comments which comply with the Public Safety Officers Procedural Bill of
Rights Act (“POBR”), California Government Code 3300 et seq., and California laws on
peace officer personnel records, California Penal Code 832.7 832.5 et seq.
In furtherance of this obligation, CONSULTANT will ensure that reports and public
comments do not contain specific information that would identify the involved officers
either internally or externally, including names, specific identifying information, factual
details, special assignments, reference to single-position assignments, or other indicators
that, by themselves or collectively, are likely to lead to disclosure of an officer’s identity.
CONSULTANT will provide a draft of the report to the City Attorney’s Office and the
Chief of Police of the Palo Alto Police Department at least 14 days prior to its final
submission for the purpose of review for compliance with state law. CONSULTANT will
consider any suggestions from the City Attorney’s Office and the Chief of Police regarding
the information contained in the report.
Prior to finalizing each report, it shall be the CONSULTANT’s practice to discuss
significant identified problems and recommendations with the Police Department and the
City Manager. CONSULTANT will solicit the Police Department’s response to the
report’s analysis and attempt to reach a consensus as to solutions. CONSULTANT will
document the Department’s investigation into the incident and response to suggested
Commented [SM10]: New section.
Professional Services
Rev. April 27, 2016
4
solutions in its reports.
6. Definitions
Sustained – There is sufficient credible evidence to believe that the subject officer
committed the act charged in the allegation and thereby engaged in misconduct.
Not Sustained – The available evidence is insufficient to determine whether the officer
did or did not commit misconduct.
Unfounded – There is sufficient credible evidence to believe that the subject officer did
not commit the alleged act.
Exonerated – The subject officer was found to have committed the act alleged but the
officer’s actions were determined to be lawful and proper.
Professional Services
Rev. April 27, 2016
5
EXHIBIT “B”
SCHEDULE OF PERFORMANCE
Consultant shall complete reports for calendar year 2018, and thereafter for 2019 and 2020, 2020 and
2021.
In calendar year 2021, CONSULTANT shall complete two reports, for publication in approximately March and
August 2021, containing all matters completed since the last published report.
In calendar year 2022, CONSULTANT shall complete two reports, for publication in approximately February and
August 2022, containing all matters completed since the last published report.