HomeMy WebLinkAbout2001-06-04 City Council (4)City of Palo Alto
City Manager’s Report
TO:HONORABLE CITY COUNCIL
FROM:CITY MANAGER DEPARTMENT: CITY MANAGER
CMR: 241:01
DATE:
SUBJECT:
JUNE 4, 2001
RETAIL STRATEGY FOR THE CITY OF PALO ALTO
REPORT IN BRIEF
On June 8, 2000, an evaluation of retail centers for the City of Palo Alto was completed
by the Sedway Group at the request of the Economic Resources Planning Program. The
following eleven retail areas were examined: Alma Plaza, California Avenue Business
District, Charleston Shopping Center, Edgewood Plaza, El Camino Real South commer-
cial/retail corridor, Midtown Business District, Park Avenue/Lambert Street Business
District, South of Forest Area, Stanford Shopping Center, Town and Country Village and
University Avenue. All of the eleven areas were analyzed by the Sedway Group and
were classified into four categories: blighted, transitional, mixed-use and healthy.
Following the results of the study, an interdepartmental team of City staff was formed.
The meetings included discussions regarding barriers to development of the retail centers,
recommendations made by the consultant and City staff and the role of City staff in im-
plementing recommendations.
This report summarizes the findings and sets a clear path for City action. This is an in-
formation report and no City Council action is required.
CMR:241:01 Page 1 of 11
BACKGROUND
In early 2000, the Economic Resources Planning Program (ERP) in the City Manager’s
Office contracted with the Sedway Group, a real estate and urban economics finn, to
study retail centers in the City of Palo Alto. The Sedway Group visited all eleven retail
areas in Palo Alto and, in conjunction with ERP staff, developed criteria to assess each
commercial area. The following criteria were included in the assessment: signage; physi-
cal conditions; accessibility and visibility; pedestrian orientation; parking and circulation;
tenant composition; and anchor tenants; vacant commercial space; vacant and underutil-
ized parcels; barriers to development; characterization of the surrounding area and trends
in sales tax figures. The Sedway Group provided an evaluation of the City’s retail areas
and strategies for redevelopment and revitalization of identified target commercial areas.
This report was provided to the Council as an information item on July 14, 2000.
The following eleven areas were reviewed: Alma Plaza, California Avenue Business
District, Charleston Shopping Center, Edgewood Plaza, El Camino Real South commer-
cial/retail corridor, Midtown Business District, Park Avenue/Lambert Street Business
District, South of Forest Area, Stanford Shopping. Center, Town and Country Village and
University Avenue. A map of these areas is included as Attachment 1 of this report. All
eleven of the retail areas were analyzed by the Sedway Group and were classified into
four categories. The following table summarizes these findings:
Category
Blighted
Transitional
Mixed-Use
Healthy
Commercial/Retail Area
Alma Plaza
Edgewood Plaza
California Avenue Business District
E1 Camino Real South Commercial Corridor
Midtown Business District
Town & Country Village Shopping Center
Park Avenue/Lambert Street
South of Forest Area
Charleston Shopping Center
Stanford Shopping Center.
University Avenue/Downtown
DISCUSSION
Following the analysis of the retail study, an interdepartmental team of City staff was es-
tablished. They included representatives from Planning, Building, Fire, Policd and Utili-
ties, and Administrative Services Department and the City Manager’s Office. This work-
ing group met on a bi-weekly basis and reviewed the findings of the Sedway Group, con-
CMR:241:01 Page 2 of 11
sidered ongoing projects in or near these areas, and suggested recommendations for City
participation.
Each of the retail districts is discussed below, along with the recommendations coming
out of the working group’s discussion. The working group’s suggestions for an appropri-
ate City role in supporting retail activity in each district is also included. In general, for
all the retail areas, staff will continue to monitor sales tax reports and other economic in-
dicators to identify further trends for further City review and action. The addition of a
business license tax could be an important tool to monitor businesses in the City and as-
sist in the evaluation of land use trends, economic information about businesses and em-
ployee information.
Blighted Commercial Areas
Alma Plaza and Edgewood Plaza were identified in the study as blighted commercial ar-
eas in Palo Alto.
Alma Plaza
Alma Plaza is a 40,000 square foot neighborhood shopping center located on Alma Street
between East Meadow and E1 Verano. Albertson’s supermarket, at 17,168 square feet, is
the anchor tenant and the remaining businesses are a mix of restaurant, retail and service
uses.
Poor physical conditions at the center, limited signage, accessibility and traffic flow are
barriers to development at Alma Plaza. The center also lacks public spaces, outdoor fur-
niture and landscaping. Site underutilization and long term vacancies are factors that hin-
der its success. The site is functionally obsolete with major changes needed to revitalize
the center. The center layout is difficult, with parking in front and a deep setback of
stores that makes it easy for passing automobiles to miss the center. There are also toxic
issues that need to be addressed as part of the site was a former gas station. The potential
expansion of Albertson’s would be necessary to facilitate redevelopment.
The working group, after considering the consultant’s report, made the following recom-
mendations:
¯Facilitate negotiations between property owners, business owners and neighborhood
residents to support Albertson’s appropriate expansion at Alma Plaza
¯Work with the property owner to site existing tenants and assist in the filling of other
vacancies with tenants that enhance the commercial center and provide neighborhood
’ serving goods and services
¯Utilize the site more intensely and more effectively and encourage the development of
the vacant parcel fronting on Alma Street
¯ ¯. Explore whether or not.toxic issues from the former gas station are a barrier to devel-
opment
CMR:241:01 Page 3 of 11
¯Support the development of physical spaces that are the appropriate scale of the sur-
rounding neighborhood and flexible to changing uses in the future
¯Support shared parking with adjacent parcels to meet parking requirements for small
retailers
City staff will continue to meet with property owners, small businesses and local resi-
dents to facilitate discussions on appropriate size and scale of development at Alma
Plaza. In addition, the City will encourage property owners to retain local small busi-
nesses that add-to the character of this neighborhood center.
Edgewood Plaza
Edgewood Plaza was built in the late fifties and is located near the intersection of High-
way 101 and Embarcadero Road. Currently, there is a 17,000 square foot Albertson’s su-
permarket and a variety of low performing retail and service businesses.
Edgewood Plaza displays signs of severe physical deterioration. The center requires
physical improvements in its building structure and landscaping. The parking lot drains
inadequately and suffers from many potholes. Other barriers to development include
crime at the site, poor tenant mix, and multiple ownership at the center. In addition,
Covenant Condition and Restrictions (CC and Rs) impact development from the original
Eichler development. Despite its close proximity to a major arterial and highway, it is
hidden behind a wall, trees and a gas station, which attributes to its lack of visibility.
This center is zoned as a Planned Community District (PC).
The working group made the following recommendations:
¯Facilitate redevelopment and revitalization of the center
¯Following redevelopment or revitalization of the center, assist in the identification of
a balanced mix of commercial tenants and complementary neighborhood serving uses.
¯Improve the signage, visibility of the center (explore other options for signage as ap-
propriate)
¯Support more intensive and effective use of lots ¯
¯Explore option of mixed use on site as supported by the Comprehensive Plan
¯Identify tools such as a Redevelopment Agency to facilitate revitalizatioa~of-the cen-
ter
Initially, the City will assist property owners to provide more effective signage and
awareness of the center. The existing Planned Community zoning at Edgewood Plaza is
an effective development tool. During planning for development, a survey will be given
to local residents/customers to determine market interest and potential at the center. The
City will continue to. take a proactive role to explore mixed use at Edgewood Plaza and
facilitate discussions with owners, tenants and neighbors. In addition, demographic in-
CMR:241:01 Page 4 of 11
formation is being calculated to gauge market potential, effective market area and other
factors, to-guide retail development.
Transitional Commercial Retail Areas
The second category for review is the centers identified as transitional commercial/retail
areas. :c’l:hese include Town and Country, Midtown, California Avenue and South E1
Camino Real. Factors similar to those utilized for blighted centers are used to quantify
challenges and strategies for these areas.
Town and Country Village
Town and Country Village is located at E1 Camino Real and Embarcadero Road. It is
conveniently located near Stanford University campus~ The center consists of small retail
shops in the 1000-2000 square feet range as well as cafes and restaurants.
At Town and Country Village, the orientation is not pedestrian-friendly but car-friendly.
There is a lack of pedestrian access for cyclists and individuals walking to the site from
nearby commercial and residential areas. Physical improvements are needed to update the
center. These include, at a minimum, paint, concrete walkways and updating of the as-
phalt parking lot. To date, there has been reluctance on the part of the owners to invest
energy and resources into physical improvement of the center and leasing available va-
cant space for retail uses. Optimally, revitalization will include more important changes
.such as reconfiguration of the center to a more pedestrian scale and orientation.
The working group’s recommendations were:
¯Explore the use of development and other incentives to improve deteriorating physical
conditions of buildings, public spaces and landscaping
¯Facilitate filling key vacant commercial spaces, particularly John’s Market
¯Encourage more intensive use of the property
¯Explore the possibility of fagade rehabilitation program
The City will continue to work with the property owners to facilitate filling key vacant
commercial spaces such as the former John’s Market space. The City could also consider
assisting the location of a food market by negotiating office use ratios and parking re-
quirements (more flexibility to meet Comprehensive Plan objectives). An active role
should be played by City staff to work with the property owners to architecturally review
and update the center with fagade improvements. In addition, a re-design of the parking
lot and public right of way (main parking near Palo Alto Medical Facility) should also be
considered. The City will continue to work x~ith the owners to discuss options for future
long-range development and take advantage of future opportunities to enhance accessi-
bility and visibility (e.g. walking access from Homer Street underpass).
CMR:241:01 Page 5 of 11
Midtown Business District
Midtown would benefit from public improvements such as landscaping on the sidewalks,
medians and other forms of street beautification. There is also a disjointed development
pattem in which shopping centers with parking fronting the street are mixed with build-
ings fronting directly on the sidewalk. Some of the older buildings could use simple fa-
cade improvements. The formation of a merchant’s association would assist in creating a
unified vision of the growing Midtown district. Another challenge is the rising rents for
small retail and service establishments making office uses more attractive to landlords.
The working group’s recommendations include:
¯Facilitate the organization of a merchant association/business improvement district
(BID)
¯Identify incentives for improvement of deteriorating fasades.
¯Facilitate the development and implementation of a vision for a unified design of the
area.
¯Improve pedestrian, bicycle, and public transportation access along Middlefield Road.
¯Monitor the City Council adopted interim ordinance to ensure the diversity of retail
uses and maintain the presence of the retail component of the commercial mix
¯Develop a baseline of land uses to identify and monitor trends and changes in the area
City staff should take an active role in working with business owners to increase visibility
and identification of businesses at Midtown through the use of devices such as gateways,
a focal point, and map. The adoption of a Business Improvement District (BID) could be
explored in Midtown. The City would strengthen Midtown by facilitating the develop-
ment of a business association to reflect business goals, needs and strategies. Building on
the Midtown parking and circulation study, when it is completed, the City could support
the implementation of a plan to assist pedestrian movement throughout the business dis-
trict. A marketing strategy to unify the shopping district would guide development and
assist in thoughtful revitalization of the area.
California Avenue
Rising commercial rents are affecting this area through the loss of small locally owned
businesses. In some cases, retail rents equgl offices rents. Parking in California Avenue
is becoming an issue with its growing popularity. There are small, shallow lots with in-
consistent zoning that hamper development. Obsolete and older buildings may make
demolition and redevelopment the preferred solution drastically changing the character of
this area.
The working group’s recommendation include:
CMR:241:01 Page 6 of 11
¯Identify mechanisms to ensure a diversity of retail uses and maintain the presence of
the retail component of the commercial mix
¯Identify strategies to support small, independent, locally-owned retailers who are at
risk of being dislocated by rapidly increasing rents ~
¯ Reevaluate zoning to support development of housing and retention of ground floor
retail.
¯Evaluate zoning of complementary parcels on E1 Camino Real near California Ave-
nue tobe consistent with zoning on California Avenue
¯Identify strategies to create more of a unified presence of.businesses on California
Avenue
¯Explore Business Improvement District/Mainstreet concepts to enhance the area. A
local Mainstreet Program focuses on four activities: organization, promotion, design
and economic restructuring, all of which strengthen a commercial area.
¯Coordinate with the Planning Department to propose an interim ordinance that will
require that non-conforming uses revert to conforming uses in this retail district.
The City could provide Business Improvement District information (BID) to California
Avenue Area Development Association and provide support for the formation of a BID if
it was desired by the business district.. During the Zoning Update Ordinance, the City
could explore downzoning floor area ratios on California Avenue. The City could en-
courage housing and ground floor mixed use development on California Avenue as out-
lined in the Comprehensive Plan. The City’s interimground floor retail ordinance will
aid in the preservation of ground floor retail by requiring that uses revert to retail when a
vacancy, occurs on California Avenue. Site development regulations such as height, set-
backs and floor area ratio should be reviewed in this area. Traffic calming improvements
on California Avenue (e.g. narrowing California Ave.) can be explored by City staff.
El Camino Real South Commercial Corridor
There are several factors that make development difficult on El Camino Real, such as
vacant and underutilized parcels that are shallow and small; multiple ownership of con-
tiguous vacant or underdeveloped parcels; and inconsistent zoning regulations. The lack
of a merchant or business association as a central point of contact affects concerted ef-
forts to attract private sector investment in the improvement of lighting, landscaping, pe-
destrian and bicycle amenitieS. The lack of an El Camino Real Specific Plan and current
design guidelines hamper coordinated development.
The working group’s recommendations include:
Proactively facilitate development of vacant and underutilized parcels.
Develop incentives for the improvement of deteriorating facades.
Improve pedestrian, bicycle, and public trans 9ortation access on the auto-dominated
corridor.
CMR:241:01 Page 7 of 11
¯Identify funding to perform capital improvements such as landscaping, signage, and
other street beautification elements.
¯Evaluate zoning of parcels on El Camino Real to encourage mixed use and viable re-
tail nodes
¯Facilitate the organization of a merchant/business association
¯Coordinate with other efforts to beautify and enhance El Camino Real
¯Support Planning Department efforts to develop a coordinated area-plan and relevant,
current design guidelines.
The City will continue to participate in the development of E1 Camino Real by working
with property owners, business owners and residents to develop an interim ordinance that
will support and protect retail uses on the El Camino Real. In addition, neighborhood
serving retail nodes should be identified to support these areas. The development of a
business association and working with local businesses to become more viable are other
options. Coordination with the Planning Department in the development of an E1 Camino
Real Area Specific Plan and in the design guidelines for the development on E1 Camino
Real would assist development. The efforts of the Palo Alto Trees for El Camino group,
which is addressing beautification for El Camino Real, should also be incorporated into
work plans. Facade improvements could be explored as well as developing a specific E1
Camino Real business development strategy.
Mixed-Use Commercial Areas
Two mixed-use areas were discussed in the Sedway study. These included the Park Ave-
nue/Lambert Street District and the South of Forest Area (SOFA).
Park Avenue/Lambert Street District
This area was discussed by the interdepartmental team of City staff as a part of the E1
Camino Real corridor. Park Avenue/Lambert Street District is transitioning from an in-
dustrial area to an employment and retail area. The E1 Camino Real portion of the area
was included in the El Camino Real South Commercial Corridor study area. Fry’s Elec-
tronics and a Mercedes Benz dealership are the largest retail establishments in the Park
Avenue/Lambert Street District. In addition, there are a number of single family residen-
tial units in the area.
South of Forest Area (SOFA)
The South of Forest Area is generally bounded by Alma Street, Addison Avenue and
Forest Avenue. The area is a mix of former industrial uses, new office, retail and auto
service uses. Large retail tenants include Ace Hardware and Whole Foods. ERP staff
has coordinated efforts with the SOFA II working group.
The area is in transition from light industrial to retail and office uses. Currently, twenty
to twenty-five percent of the uses are retail and seventy to eighty percent are service uses.
CMR:241:01 Page 8 of 11
There are run down buildings in the area and some parcels are underdeveloped. There is
also some overflow of parking into surrounding neighborhoods.
The working group’s recommendations include:
¯ Identify mechanisms, including development incentives (parking restrictions relaxed,
if retail placed on the ground floor), to ensure a diversity of retail uses and maintain
the presence of the retail component of the commercial mix (especially on the Homer
Avenue corridor)
¯Identify strategies to support small, independent, locally-owned retailers which are at
risk of being dislocated by rapidly increasing rents
¯Incorporate recommendations into the SOFA II Plan which will address community
needs, visions
Explore options such as Mainstreet Program for this area if retail is proposed on the
ground floor, especially Homer Avenue corridor
¯Optimize opportunities like the Homer Avenue pedestrian underpass to site retail uses
on Homer Avenue
¯Support development of the Homer Avenue tunnel as an enhancement to the visibility
and access of retail in SOFA.
The City can support planning and land use initiatives that support retail and service
businesses in the area. In addition, the City can explore incentives such as reduced floor
area ratios for the development of small independent retailers. The City will begin to
collect sales tax data on the South of Forest Area to develop a baseline and monitor the
positive impacts of development to the City..
Healthy Retail Commercial Areas
There are three retail areas identified in the Sedway stud~ as healthy retail/commercial
areas. These are Charleston Shopping Center, Stanford Shopping Center and University
Avenue Downtown. While these areas are healthy and thriving, it is important to monitor
their development to ensure continued success.
Charleston Shopping Center
Charleston Shopping Center is located on the southwest comer of Middlefield Road and
Charleston Avenue. The well-situated center is adjacent to a school, community center
and residential neighborhood.
Barriers to viability at Charleston include the current twenty thousand square foot limit
for grocery stores that limits Piazza Supermarket’s ability to expand. Other factors to
consider include current trends that have resulted in sixty percent of the leasable square
footage being occupied by retail uses while service establishments as a.percentage out-
number retail stores in the center. This affects the neighborhood retail mix for residents.
CMR:241:01 Page 9 of 11
The working group recommended:
¯Monitor the City Council-adopted Interim Ordinance that applies an 85:15 ratio of
retail to neighborhood serving office use and protects ground floor retail/service uses
at this center.
Support minor expansions that provide better customer service and amenities to local
customers
¯Adopt some flexibility in limitations for the grocery store at Charleston Center
The City has taken a proactive role at the center by adopting an interim ordinance. The
extension of a permanent ordinance to protect ground floor retail and neighborhood
serving office uses would further strengthen its retail character. In addition, the City
could work with existing businesses in exploring tenant improvements and expansions at
the center.
Stanford Shopping Center
Stanford Shopping Center is considered to be one of the most successful regional shop-
ping centers in northern California. There are not any apparent barriers to development
to this successful center. -
The working group’s recommendations include:
¯Encourage pedestrian connections from the Downtown and Palo Alto train station
(maximize Quarry Road access from station)
¯Work with Menlo Park to support the widening of the Sand Hill Road Bridge
The City should continue its positive partnership with the Center and encourage the di-
versity of goods and services. Staff will continue to monitor sales tax revenues to identify
retail trends at Stanford Shopping Center.
University Avenue/Downtown Business District ~’
University Avenue/Downtown Business District is a successful downtown with attractive
buildings and landscaping. The majority of the buildings have street level retail with
residential, office or hotel space above. Approximately eighty percent of the commercial
space is occupied by retail and the remaining sites are service-oriented commercial.
Downtown anchor tenants include the Stanford Theater, Border’s Books and Long’s
Drugs. Small businesses are also doing well, although escalating rents have put some
smaller businesses at risk. Barriers to development include low retail and commercial
vacancies and high rents partly due to encroaching offices in retail areas. The lack of
parking for shoppers and employees affects downtown merchants. Employee retention
and hiring is an issue for many downtown businesses who have difficulty keeping quali-
CMR:241:01 Page 10 of 11
fled employees. There is also a perception of business owners that downtown mainte-
nance should be better.
The working group’s recommendations include:
¯Build approved new parking structures to mitigate downtown parking deficit
¯Use zoning ordinance update process to evaluate area for ground floor retail protec-
tion
¯Consider an expansion of the ground floor retail overlay
¯Support protection of retail from office use in downtown core
¯Explore establishment of a Business Improvement District with the Chamber’s
Downtown Marketing Committee
¯Provide targeted business assistance to local retailers, which couldinclude develop-
ing a business strategy for specific markets or refining a marketing plan
¯Implement Interim Ordinance to address issues which may include return to con-
forming uses from n0n-conforming uses when vacancy occurs in the ground floor area
City staff will continue to work with downtown property owners and businesses to
maintain a balance of restaurants, independent retailers, office uses and chain stores that
support Palo Alto residents. City staff, in conjunction with the Palo Alto Chamber of
Commerce Downtown Marketing Committee, will explore the formation of a downtown
Business Improvement District to guide development and provide promotional and mar-
keting support.
ATTACHMENT
Attachment 1 ’ Palo Alto Commercial Areas Reference Map
Prepared by:~n, ~nomic Resources Planning
Mirella Leong, Econom~s~rces Planning Specialist
CITY MANAGERAPPROVAL:
JARRISON
Assistant City Manager
CMR:241:01 Page 11 ofll
ATTACHMENT 1
1.Stanford Shopping C~nt~r
2.University Awnue,~D~wntown
3.South of Forest Av~nu~
4..Towa & Country Village
5.Edgewood Plaza Shopp~g Center
~.Midtown Business District "
KEY TO PALO ALTO RETAIL AREAS
7. California Avenue Busihass District ’
8. Parl~.~ab~t Busines.~ District
9. E~ Camino Real (South) Cdmmsroial Corridor
I0..Alma Plaza Shopping C~nter
11. Char1~ston Shopping Cgnt~r "