HomeMy WebLinkAboutStaff Report 3457
City of Palo Alto (ID # 3457)
City Council Staff Report
Report Type: Consent Calendar Meeting Date: 1/28/2013
City of Palo Alto Page 1
Summary Title: Approval of PSSI Maintenance Contract
Title: Approval of $114,165 for the Consolidated Maintenance Contract
between the City of Palo Alto and Public Safety Systems, Inc. For Computer
Aided Dispatch, Police Records Management, Fire Records Management,
Mobile Data, and Geovalidation
From: City Manager
Lead Department: Police
Recommendation
Staff recommends that Council approve the 2013 maintenance contract with Public Safety
Systems Inc. (PSSI) for $114,165.
Background
In 1999, the City signed a contract with PSSI for the purchase and installation of Computer
Aided Dispatch (CAD). In subsequent years, the City has contracted for other critical public
safety systems with PSSI, and PSSI provides maintenance and support for these systems. The
systems include: Police Records Management (ICIS); Computer Aided Dispatch (CAD); a
component of Fire Records Management (EMBRS); a GIS-based location validation application
(GeoServer); and mobile data software for the police mobile data computers (Mobile). In 2009,
the City consolidated the five separate maintenance contract into one contract and invoice.
In March 2012, the City entered into a contract with Intergraph Inc. to replace the CAD,
GeoServer and mobile data software systems. Negotiations are in progress to replace the Police
Records Management (RMS) and In-Field reporting systems. The CAD, GeoServer and mobile
data implementation is underway with a “go-live” in the latter half of 2013. Negotiations for
the other applications has taken longer than anticipated, but implementation of those systems
is targeted for the fourth quarter of 2013 or early 2014.
Discussion
City of Palo Alto Page 2
The City has signed a contract for a new CAD vendor in partnership with the cities of Mountain
View and Los Altos. Project development and implementation are underway and completion is
planned in the third quarter of 2013. The maintenance contract for the legacy applications with
the existing vendor PSSI will need to be renewed for the 2013 calendar year to insure that the
critical existing public safety applications are supported during the transition to the new
systems. The CAD implementation will be completed in 2013 and, contingent on final
negotiations, the RMS and In-field systems will be installed in the fourth quarter of 2013.
Resource Impact
The annual cost for systems maintenance is covered in Information Technology’s existing
application maintenance fund.
Policy Implications
The recommendations in this report do not represent a change in City policies.
Environmental Review
The recommendations in this report do not constitute a project requiring review under the
California Environmental Quality Act (CEQA).
Attachments:
Attachment A - PSSI Software Support Agreement 011413 (PDF)