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Home My WebLink About2002-06-17 City Council (16)TO: FROM: DATE: SUBJECT: City of Palo Alto City Manager’s Report HONORABLE CITY COUNCIL CITY MANAGER DEPARTMENT: 13 ADMINISTRATIVE SERVICES JUNE 17, 2002 CMR: 279:02 APPROVAL OF SOFTWARE SUPPORT SERVICES RENEWALS WITH ORACLE CORPORATION IN THE AMOUNT OF $342,285 (3 YEARS AT $114,095 PER YEAR). RECOMMENDATION Staff recommends that Council authorize the City Manager or his designee to continue exercise the option to ¯continue the agreement for the third, fourth and fifth years of the contract at the rate of $114,095 per year for each of the next three fiscal years (2002-03, 2003-04 and 2004-05), provided the quality of the vendor’s service is acceptable during the year prior to each renewal. DISCUSSION Description This is the continuation of support, services from Oracle .Corporation for the Oracle database management system and accompanying software .as described in the original Oracle Enterprise License Agreement, dated May 23, 2000. Within that contract, two year’s of support services was included through June 30, 2002. These support services consist of product support including telephone technical assistance and update subscription se~ices providing Oracle product upgrades, maintenance releases and patches as Oracle makes them available. The telephone assistance is in the .form of a 24 hours a day, 7 days a week support hotline available to only designated points of contact (POC) defined by the City. Quarterly newsletters and bulletins are sent to the POCs, as well as access to Oracle’s on-line support system and bug database system. CMR:279:02 Page 1 of 3 The pricing model presented to the City is for an annual fee of $114,095, paid in advance. This is stipulated in the origimil contract and includes a fixed rate of $114,095 per year for the three-year period covered by this request. Selection Process In 1999, the City Council authorized staff to proceed with recommendations contained in the Information ..Technology (IT) Strategic Plan. For enterprise and departmental applications, the City chose to standardize using two leading database management systems, Oracle and Microsoft. This standardization has reduced support and staff training costs, increased staff expertise, and increased the compatibility and ease of information sharing and aggregation of data between City applications. Oracle soft-ware is a proprietary product, therefore Oracle Corporation must provide the technical support. RESOURCE IMPACT A. three-year contract with option to renew guarantees zero percent increase in cost for this support allowing for a potential saving of up to $31,500 over the next three years. Funds for the support services are included in the 2002-03 proposed budget within the Technology Fund, Payments will be made subject to Council approval of each fiscal year’s budget. POLICY IMPLICATIONS This recommendation does not represent any change to existing City policies. ENVIRONMENTAL REVIEW These services do not constitute a project under the California Environmental Quality Act (CEQA). ATTACHMENTS Attachment A:Copy of Oracle Support Renewal form CMR:279:02 Page 2 of 3 PREPARED BY: DEPARTMENT HEAD: " " irector,"~ir~strative Services CITY MANAGER APPROVAL: EMILY 3N Assistant City Manager CMR:279:02 Page 3 of 3 06/06/02 16:06 FAX 916 315 5061 ORACLE CORP~~004 Oi ACL ° Page 2 of 5 Oracle Support Renewal ISe~vice Level:Updates Subscription Service B~art Date~ Ol-OUL-2002 System # Of Pricing License Name Users T1~e Level DiagnQstic Managemen~ Pack - Universal ~ower Unit Tuning Management Pack - Universal ’Power Unit Application Sirver Enterprise Edition Nonstandard User Application Server Enterprise Edition - Universal Power Unit 3069563 3069563 3069563 960 960 ii00 960 FULL USE FULL USE FULL USE FULL USE Forms Server Universal Power Unit Reports Server - Universal Power Unit Reports Developer- Nonstandard User Designer - No~standard User 3069563 3069563 3069563 3069563 500 500 1 FULL USE BULL USE FULL USE FULL USE Forms Developer - Nonstandard User 3069563 FULL USE Tuning Management Pack - Nonstandard User 3069563 1100 FULL USE Diagnostic M~nagement Pack - Nonstandard User Oracle Database Enterprise Edition - Nonstandard User 3069563 3069563 1100 ii00 FULL USE FULL USE Date :June 6, 2002 1 $3,789.01 1 $3,789.01 .I $3,789.01 1 $3,789.01 1 $3,789.01 1 $3 789.01 1 $3 789.01 1 $3 789.01 1 $3 789.01 1 $3 789.01 1 $3,789.01 1 $3,789.01 06/08/02 16:06 FAX 916 315 5051 ORACLE CORP.~006 ORACLe" Page 3 of 5 Oracle Support Renewal Date :June 6, 2002 WebDB Enterprise Edition - Nonstandard User Discoverer Administration Edition - Nonstandard User oracle Database Enterprise Edition - Universal Power Unit Spatial Nonstandard User Programmer - Nonstandard User SQL*Plus - Nonstandard User Discoverer Plus - Nonstandard User System # Of Pr£cin~ Liaense Name users T~pe Level 3069563 3069563 3069563 3069563 3069563 3069563 3069563 960 5O 19 13 i0 ¯ FULL USE FULL USE FULL USE FULL USE FULL. USE FULL USE FULL USE Subtotal: Final Price $3,789.01 $3,789.01 $3,789.01 $3,789.01 $3,789.01 $3,789.01 $3,788.96. $71,991.14 06/06/02 16:06 FAX 916 315 5051 ORACLE CORP.~006 Page 4 of 5 Oracle Support Renewal Date :June 6,2002 Name DiagnOstic Management Pack - Nonstandard User Tuning Management Pack - Nonstandard User Forms Developer - Nonstandard User Designer - Nonstandard User Reports Developer- Nonstandard User Reports Server Universal Power Unit Forms Server - Universal Power Unit Application Server Enterprise Edition - Universal Power unit Application Server Enterprise Edition - Nonstandard User Tuning Management Pack - Universal Power Unit Diagnostic Management Pack - Universal Power Unit Oracle Database Enterprise Edition - Nonstandard User 3069563 3069563 3069563 3069563 3069563 3069563 3069563 3069563 3069563 3069563 3069563 3069563 i!00 ii00 5OO 5OO 960 ii00 960 960 ii00 Level FULL USE FULL USE FULL USE FULL USE ¯ FULL USE FULL USE FULL USE FULL USE FULL USE FULL USE ~L U~ FULL USE Qty $1,768.20 $1,768.20 $1,768.20 $1,768.20 $i,768.20 $1,768.20 $1,768.20 $i,~768.20 .$1,768.20 $1,768.20 $1,768.20 $1,768.20 06/06/02 16:05 FAX 916 315 5051 ORACLE CORP.~.007 Page 5 of 5 Oracle Support Renewal Date :Ju!le 6, 2002 SQL*Plus - Nonstandard User Programmer- Nonstandard User Spatial - Nonstandard User Oracle Database Enterprise Edition - Universal Power Unit Discoverer Administration Edition - Nonstandard User WebDB Enterprise Edition - Nonsta~dard User Discoverer Plus - Nonstandard User 3069563 3069563 3069563 3069563 3069563 3069563 3069563 13 19 5O 960 i0 FULL USE FULL USE FULL USE FULL USE FULL USE FULL USE Qty Final Prime $1,768.20 $1,768.20 1 $1,768.20 $!.7Z9.20 $1,768.20 $1,768.20 FULL USE 1 $i,768.26 Subtotal:$33,595.86 Total Amount,$105,587.00 Plus Applicable Tax