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HomeMy WebLinkAboutStaff Report 6949 City of Palo Alto (ID # 6949) City Council Staff Report Report Type: Informational Report Meeting Date: 8/15/2016 City of Palo Alto Page 1 Summary Title: Utilities Policies and Plans Title: Utilities Resource Management Operating Policies and Plans From: City Manager Lead Department: Utilities Recommendation This report is provided to the City Council for its information only. Executive Summary Several key Council-adopted policies and plans provide direction to staff on resource acquisition and management. These policies and plans are updated periodically so staff prepares the attached compendium of the relevant high-level plans and policies as a single document where they can easily be reviewed by the Utilities Advisory Commission (UAC), the City Council, and the public. The plans and policies included in the document are as follows: 1. The policies for management of Utilities financial reserves for the Electric, Gas, Wastewater Collection and Water Funds; 2. The latest Legislative Policy Guidelines, which provide direction on the City’s positions on legislative initiatives; 3. The long-term plans for resource acquisition and management including the Long-term Electric Acquisition Plan (LEAP), the Gas Utility Long-term Plan (GULP), the Water Integrated Resource Plan (WIRP), and the Carbon Neutral Plan for Electric Supply; 4. The Local Solar Plan; 5. The Utilities Strategic Plan; and 6. The long-term goals for water and energy efficiency programs. There are other relevant plans and policies, but they either cover broader topics than Utilities or are reported to the UAC and Council separately. These policies and plans include the Energy Risk Management Policy, the Urban Water Management Plan, and the Demand-Side Management Implementation Plan. The changes from the prior version of this document (Staff Report 5927) include: 1. An update to the Utilities Legislative Policy Guidelines, which were approved by Council in February 2016 (see Exhibit 2 to Attachment A). City of Palo Alto Page 2 2. The long-term water efficiency goals, which are incorporated in the Council-adopted 2015 Urban Water Management Plan adopted by Council on May 16, 2016 (Staff Report 6851). 3. Updated Utility Reserve Management Practices for the Electric Fund were approved by Council on June 13, 2016 when it adopted the FY 2017 Electric Financial Plan (Staff Report 6932). The Reserve Management Practices for the Gas, Wastewater Collection and Water Funds were last updated on June 15, 2015 when Council adopted the FY 2016 Financial Plans for the Gas, Wastewater Collection and Water Funds (See Exhibit 8 to Attachment A). The parts of the document that did not change from last year include: 1. The Utilities Strategic Plan, which was updated by Council in May 2015 (see Exhibit 1 to Attachment A). 2. GULP (see Exhibit 4 to Attachment A) and LEAP (see Exhibit 3 to Attachment A), which were both last updated by Council in April 2012. 3. The WIRP, which was adopted by Council in December 2003 (see Exhibit 5 to Attachment A). 4. The Carbon Neutral Plan for Electric Supply, which was adopted by Council on March 4, 2013 (see Exhibit 6 to Attachment A). 5. The new Local Solar Plan was adopted by Council on April 21, 2014 (see Exhibit 7 to Attachment A.) 6. The 10-year gas and electricity energy efficiency (EE) goals were updated by Council in December 2012. Attachments:  Attachment A: Resource Management Operating Policies and Plans as of July 2016 (PDF)  Exhibits to Attachment A (PDF) Attachment A i Resource Management Operating Policies and Plans July 2015 Table of Contents 1. Introduction ............................................................................................................... 1 Purpose ............................................................................................................................... 1 2. Utilities Strategic Plan ................................................................................................ 1 3. Legislative Policy Guidelines ....................................................................................... 1 Background ......................................................................................................................... 1 Approved Guidelines ........................................................................................................... 2 4. Financial Reserves ...................................................................................................... 2 Reserve Management Practices ......................................................................................... 2 Electric Special Project Reserve .......................................................................................... 2 Fiber Fund Rate Stabilization Reserve ................................................................................ 3 5. Resource Plans ........................................................................................................... 3 Long-term Electric Acquisition Plan (LEAP) ......................................................................... 3 Gas Utility Long-term Plan (GULP) ...................................................................................... 3 Water Integrated Resource Plan (WIRP) ............................................................................ 3 Long-term Efficiency Goals ................................................................................................. 3 Water ............................................................................................................................ 3 Electricity ....................................................................................................................... 4 Natural Gas ................................................................................................................... 4 Carbon Neutral Plan ............................................................................................................ 5 Local Solar Plan ................................................................................................................... 5 6. List of Exhibits ............................................................................................................ 5 1. 2011 Utilities Strategic Plan ...................................................................................... 5 2. Utilities Legislative Policy Guidelines ........................................................................ 5 3. Long-term Electric Acquisition Plan (LEAP) ............................................................... 5 4. Gas Utility Long-term Plan (GULP) ............................................................................ 5 5. Water Integrated Resource Plan (WIRP) .................................................................. 5 6. Carbon Neutral Plan .................................................................................................. 5 7. Local Solar Plan ......................................................................................................... 5 8. Reserve Management Practices ............................................................................... 5 Attachment A 1 Resource Management Operating Policies and Plans July 2015 1. Introduction Purpose This document is meant to collect all the Council-approved policies and plans that guide the management of the Utilities water, gas, and electric commodity resources. The document will be updated when new policies or plans are adopted, or existing ones are changed. Since a new Council is seated in January every two years, the document is provided to Council annually so that the new Council will be aware of Council policy. This practice will afford the Council with an opportunity to review and direct revisions of any of the commodity resource management policies and plans on an ongoing basis. 2. Utilities Strategic Plan On July 18, 2011, Council adopted the 2011 Utilities Strategic Plan (Staff Report 1880). The 2011 plan replaced the prior plan, which was approved in 2005. The UAC reviewed the plan many times during its development and established a subcommittee in April 2010 to assist staff in developing the plan. Following a recommendation from the UAC subcommittee, staff interviewed key stakeholders to assist in the development of an overall vision for CPAU. Council adopted changes to the 2011 Utilities Strategic Plan on August 5, 2013 (Staff Report 3950). Council again adopted changes to the 2011 Utilities Strategic Plan on May 11, 2015 (Staff Report 5709). The current Council-approved Utilities Strategic Plan (provided in Exhibit 1) identifies strategic objectives, performance measures and targets under each of the four perspectives: 1. Customer and community; 2. Internal business process; 3. People and technology; and 4. Financial. The UAC and Council receive semi-annual updates on the Utilities Strategic Plan. 3. Legislative Policy Guidelines Background The utility industry is a high profile and heavily regulated industry that is subject to copious legislative action at both the state and federal level. Such legislation can influence, among other things, the reliability and security of the supply and distribution infrastructure, commodity procurement practices, customer service and billing, program design, rate design, and activities and costs associated with climate protection. Representatives of the City (elected officials and staff) participate in Federal and State legislative forums to advocate positions on energy and water-related issues that facilitate the City’s Utilities Department’s key objectives of providing valued utility services to customers and dependable returns to the City, and employing Attachment A 2 balanced environmental solutions. The City’s Utilities Department also participates in joint action efforts to advocate for goals and objectives shared by other publically owned utilities. A set of policy guidelines is developed each year that identifies the goals and priorities for the Utilities Department to be applied by staff when evaluating legislation. While the guidelines are used by staff for evaluating legislation, any advocacy positions taken in alignment with these guidelines will be subject to the approval of the Utilities Director or City Manager per the City’s legislative advocacy process. Approved Guidelines Council updated the Utilities Legislative Policy Guidelines on February 22, 2016 (Staff Report 6563). The current Legislative Policy Guidelines are provided as Exhibit 2. 4. Financial Reserves Reserve Management Practices The guidelines for managing the financial reserves for the Electric, Gas, Wastewater Collection, and Water Funds were changed when Council adopted the first Financial Plans for those funds in June 2014 (Staff Report 4799). The Reserve Management Practices that were adopted as part of the Financial Plans set out how each of the new reserves will be managed. There were minor updates to the Reserve Management Practices that were adopted by Council when it adopted the FY 2016 Financial Plans along with the budget on June 15, 2015 (Staff Report 5881). There was another minor update to the Electric Reserve Management Practices that was adopted by Council when it adopted the FY 2017 Electric Financial Plan along with the budget on June 13, 2016 (Staff Report 6932). The Reserve Management Practices for the Gas, Wastewater Collection, and Water Funds were not changed from the FY 2016 Financial Plans. The Reserve Management Practices are provided as Exhibit 8. Electric Special Project Reserve The guidelines for the Electric Special Project (ESP) Reserve (formerly the Calaveras Reserve) were updated by Council on May 18, 2015 (Staff Report 5521) to defer the deadlines for identifying projects for funding from the reserve. The updated guidelines are as follows: a. The purpose of the ESP Reserve is to fund projects that benefit electric ratepayers; b. ESP Reserve funds are to be used for projects of significant impact; c. Projects proposed for funding must demonstrate a need and/or value to electric ratepayers. The projects must have verifiable value and not be speculative, or risky in nature; d. Projects proposed for funding must be substantial in size, requiring funding of at least $1 million; e. Set a goal to commit funds by end of FY 2017; and f. Any uncommitted funds remaining at the end of FY 2022 will be transferred to the Electric Supply Operation Reserve and the ESP Reserve will be closed. Attachment A 3 Fiber Fund Rate Stabilization Reserve Council adopted guidelines for the Fiber Optics Rate Stabilization Reserve for the Fiber Fund on May 13, 2008 (Staff Report 233:08). The guidelines establish the minimum and maximum reserve levels equal to 20% and 50% of the annual sales revenue of the Fiber Optics Fund operations, respectively. 5. Resource Plans Long-term Electric Acquisition Plan (LEAP) The LEAP Objectives and Strategies were last approved by Council on April 16, 2012 (Staff Report 2710). The changes since the prior year included updates to LEAP Strategy #3 (Renewable Portfolio Standard) to clarify the intent of the rate impact limit. The approved LEAP Objectives, Strategies and Implementation Plan are provided as Exhibit 3. Gas Utility Long-term Plan (GULP) A major update to the GULP Objectives and Strategies was approved by Council on March 7, 2011 (Staff Report 1317). At its November 1, 2011 meeting, the Council directed staff to develop market price-based, monthly-adjusted gas supply rates (Staff Report 2106). The transition to market-based gas supply rates required revisions to GULP Objective 1, GULP Strategies 1 and 2, and GULP Implementation Plan Items 1 and 3. On April 23, 2012, Council approved those changes (Staff Report 2552). The approved GULP Objectives, Strategies and Implementation Plan are provided as Exhibit 4. Water Integrated Resource Plan (WIRP) The WIRP Guidelines were adopted by Resolution by the City Council on December 8, 2003 (CMR:547:03). The approved WIRP Guidelines are provided as Exhibit 5. Long-term Efficiency Goals Water Council approved the 2015 Urban Water Management Plan (UWMP) on May 16, 2016 (Staff Report 6851). State law requires urban water suppliers to prepare, or update the UWMP every five years to ensure adequate water supplies are available to meet existing and future water demands over a 20-year planning horizon. One key element of the 2015 UWMP is the City’s progress towards the SB X7-7 (The Water Conservation Act of 2009) “20X20” goal to reduce per capita water use by 20% by 2020. The table below shows that the City’s per capital water usage is well below the 2015 interim target and is projected to be well below the 2020 target. 2015 UWMP SB X7-7 Performance Metrics (in Gallons per Capita per Day) FY 2015 FY 2020 Baseline 225.3 225.3 Target 202.8 180.3 Actual 142 NA Projected NA 150 Attachment A 4 Electricity State law (AB 2021, 2006) requires municipal electric utilities to develop 10-year electric energy efficiency (EE) plans and submit them to the California Energy Commission (CEC) every three years. Consistent with state law, the City Council approved the 2007 Ten-Year Electric EE Plan in April 2007. The 10-year goal was updated by Council in May 2010 and then again in December 2012. The current 10-year goals, which Council approved on December 17, 2012 (Staff Report 3358), include the annual and cumulative Electric Energy Efficiency Goals for the period 2014 to 2023 as shown in the table below. Fiscal Year Annual Incremental Electric EE Savings (% of total City customer usage) 2014 0.6% 2015 0.6% 2016 0.6% 2017 0.6% 2018 0.6% 2019 0.6% 2020 0.65% 2021 0.65% 2022 0.7% 2023 0.7% Cumulative 10-year EE Goal 4.8% The current cumulative 10-year Electric EE goal of saving 4.8% of the City’s electric usage is lower than the 2010 goal of 7.2%, primarily due to the significant savings that are attributable to changes in building codes and appliance standards, which can’t be counted for the City’s EE program savings. Natural Gas In 2007, Council approved the first ten-year gas energy efficiency goals. The 10-year goal was updated in April 2011 and, again in December 2012. On December 17, 2012, Council approved updated annual and cumulative Gas EE Goals for the period 2014 to 2023 (Staff Report 3358) as shown in the table below. Attachment A 5 Fiscal Year Annual Incremental Gas EE Savings (% of total City customer usage) 2014 0.5% 2015 0.5% 2016 0.5% 2017 0.55% 2018 0.55% 2019 0.6% 2020 0.6% 2021 0.65% 2022 0.65% 2023 0.65% Cumulative 10-year EE Goal 2.75% The current cumulative 10-year Gas EE goal of saving 2.75% of the City’s gas usage is lower than the 2011 goal of 5.5%, primarily due to the significant savings that are attributable to changes in building codes and appliance standards, which can’t be counted for the City’s EE program savings. Carbon Neutral Plan The Carbon Neutral Plan for the Electric Supply Portfolio was adopted by Resolution by the City Council on March 4, 2013 (Staff Report 3550). The approved Carbon Neutral Plan is provided as Exhibit 6. Local Solar Plan The Local Solar Plan was adopted by Resolution by the City Council on April 21, 2014 (Staff Report 4608). The approved Local Solar Plan is provided as Exhibit 7. 6. List of Exhibits 1. 2011 Utilities Strategic Plan 2. Utilities Legislative Policy Guidelines 3. Long-term Electric Acquisition Plan (LEAP) 4. Gas Utility Long-term Plan (GULP) 5. Water Integrated Resource Plan (WIRP) 6. Carbon Neutral Plan 7. Local Solar Plan 8. Reserve Management Practices Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  1  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  Customer and Community Perspective   C1. “I receive  safe and  reliable  service.”  Customers expect that Utilities services are provided on a continuous basis,  without interruption.  In addition, customers expect that the Utilities  delivery systems are safe and will not harm them or put them in any danger.   We will listen to our customers and seek to understand their reliability and  safety concerns and implement programs and projects to address them.  Average time to  restore service per  interrupted  customer  Less than 90  minutes  Number of electric  system  interruptions per  year for average  customer  Ranks in the top  quartile  nationwide (less  than 0.9)  C2. “Be  responsive to all  my utilities‐ related service  needs.”  We understand that the customer wants clear, accurate bills with easy  methods of payment;  access to usage history and enough understanding to  efficiently manage usage; to feel quickly and completely “taken care of”  when they have concerns, questions or requests and to  be communicated  with effectively both as individuals and as CPAU’s owners.  One of the ways  to achieve this is to elicit feedback from customers to help improve service.  Customer  satisfaction scores  on annual surveys  for overall value.   Residential and  commercial surveys  alternate every  other year.  Ranking in the  top two utilities  statewide  Establish  mechanisms to elicit  customer feedback  on their satisfaction  with all interactions  with CPAU.   C3. “I expect  to pay a  reasonable bill”  We understand that customers expect their bills to be comparable to those  in surrounding communities and do not expect to pay more than PG&E  customers. Customers believe it is reasonable to pay slightly more in  exchange for increased reliability, safety and protection of the environment.   However, customers’ overall bills for Utilities services must remain  reasonable and be reasonably stable and should not increase significantly in  any one year.  Customers also want their bills to provide useful information  about their consumption of resources in addition to the rate so that they can  understand how they can influence their total cost for Utilities services.  For  The average  combined  residential  customer bill for  electricity, water,  gas, and  wastewater services  Less than the  average of bills  for comparable  services in nearby  communities  (MP, MV, SC,  Hayward, RC,  Roseville, and  Alameda).  Improve the  electronic bill  presentment,  payment  functionality and  enhance the utility’s   online capabilities.  Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  2  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  natural gas service, Palo Alto’s supply cost has been relatively stable due to a  laddered gas portfolio purchasing strategy; however, this strategy needs to  be re‐evaluated as gas prices are currently low and are projected to stay low  for the foreseeable future.  Although, the average bill for all services should  be comparable to those in surrounding communities, staff will continue to  monitor and report the bills for each service separately on a quarterly basis.  Annual rate change Maximum of  10% per year for  electric and  wastewater  services.   Maximum of  20% per year for  water service.  C4. “Care for  our  environment”  Our community wants its customer‐owned utility to offer choices for them  to manage their resource use in ways that reflect their environmental  values.  Utilities will improve existing programs and develop new programs  to meet customer needs and allow customers to manage their own  environmental footprint.  Percentage of  customers  participating in the  PaloAltoGreen Gas  program  20% of customers Re‐evaluate the cost‐ effectiveness of  electrification  especially for new  construction and  evaluate whether  new programs or  incentives can or  should be offered,  consistent with all  applicable legal  requirements.  Percentage of  Greenhouse gas  reductions  10% GHG  reductions  Internal Business Process Perspective  Safety and Reliability  BP1. Ensure a  reliable supply  of utility  resources  We will implement strategies that ensure the reliable supply of utility  resources to meet present and future needs.  To provide opportunities for  economic development within Palo Alto, we must provide sufficient  resources that meet the short and long‐term needs of our customers.  To  achieve this we will maintain the utility system components, and provide for  Duration of electric  system interruption  per year for average  customer  Ranks in the top  quartile  nationwide (less  than 60 minutes  per customer)  Develop a plan to  complete a new  electric transmission  interconnection.  Complete the Water  Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  3  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  adequate utility resource supplies to our current and future customers.   We  will also develop new management practices and organizational structure to  ensure compliance with regulatory requirements.  Response time to all  emergency calls  Under 30 minutes Integrated Resource  Plan (WIRP) including  a comprehensive  evaluation of the use  of groundwater by  end of CY 2015.  BP2. Operate  the utility  systems safely  We will continue to ensure the safety of our customers, employees and the  community by the ongoing implementation of a safety programs. Protecting  customers and employees from injury and customer’s property from  damage is essential for delivering quality utility services to our customers.  The safety programs will be implemented by updating safety procedures,  educating customers via outreach materials and workshops, correcting  system deficiencies, operating in accordance with existing safety rules, and  ensuring that products delivered to customers are safe.  AGA (American Gas  Association)  Incidence Rate   Zero reportable  incidents  Customer  awareness of gas  safety issues  90% of customers  responding to   annual gas  customer safety  awareness survey BP3. Replace  infrastructure  before the end  of its useful life  We will continue to implement a long‐term strategy for replacing  infrastructure before the end of its useful life.  Reliable delivery of utility  services to our customers is critical for the success of business and the  quality of life for our residents.  To accomplish this, we will focus on  reducing any  backlog of infrastructure work and replace infrastructure  systems in a manner that spreads the expense across multiple years  resulting in program with even expenditures patterns in future years when  possible.  Backlog of  infrastructure  elements whose  ages are beyond  their useful lives.  Zero Complete long range  Gas and Water  master infrastructure  plans by end of  CY2015.   Customer Service Excellence   BP4. Serve  customers  promptly and  completely  We will provide customers with the highly responsive service they desire.   We will do this by reviewing and improving our processes for managing  accounts, handling payments, resolving billing issues, responding to  information and field service requests and notifying customers during  service disruptions.  We will identify ways to streamline these processes and  implement changes.  Specifically, we will review, document and improve  business processes that have been identified as having long customer  response times.  Average phone wait  time  Less than 90  seconds  Number of billing  adjustments  10% reduction  from number in  2009.  Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  4  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  BP5. Communi cate clearly and  pro‐actively  with all our  stakeholders  We will proactively communicate with all our stakeholders, including all  customer groups, civic leaders, community groups and the press.  To achieve  this objective we will provide the information needed for our stakeholders  to effectively access, understand and utilize all utilities services and  programs.  In addition, we will design communication vehicles and  dissemination processes that will enable our residents to be educated  owners of their municipal utilities system.    Time until informing  the public and local  media of a  disruption affecting  all sensitive major  customers  Less than 60  minutes after  becoming aware  of a disruption  BP6. Offer  programs to  meet the needs  of customers  and the  community  We will assist customers to lower their cost of utilities services and support  the environment.  We will assist customers facing economic hardship by  offering bill payment assistance programs.  We will educate customers on  the reasons for and their means of compliance with our safety and  regulatory requirements.  We will also identify all customer groups, identify  any gaps in service provision to those customers, and propose new  programs or changes to existing programs to close those gaps.  Participant*  satisfaction with  Utilities programs  (*rebate recipients,  workshop  attendees, callers,  etc.)  At least 90% of  program  participants  satisfied with  their experience   Reduce Costs   BP7. Negotiate  supply contracts  to minimize  financial risk  We will continue to negotiate supply contracts to acquire supply resources  while managing supply portfolio cost uncertainty to meet rate and reserve  objectives and following sound risk management practices.  To ensure that  we are buying commodities at as competitive prices as possible, we will  negotiate contracts with new counterparties to continue to have a sufficient  set of credit‐worthy trading partners.  We will continue to develop long‐ term acquisition policies and plans (LEAP) and update those plans at least  every three years.  We will also determine all that is necessary to execute a  gas prepay transaction as that is one clear way to lower the cost of gas  supply resources.  Number of  competitive bids  received for each  fixed‐price  transaction.  Minimum of  three bids for  electric power   Participate actively  in Northern  California Power  Agency’s (NCPA) on‐ going allocation of  cost, including new  cost allocation  studies if undertaken,  to ensure that the  City’s costs are fair.   Evaluate alternative  providers for services  provided by NCPA as  appropriate.    Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  5  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  BP8. Reduce  cost of  delivering  service through  best  management  practices  We will reduce the cost of delivering service to customers.  We will identify  opportunities to better coordinate between Utilities and other City  departments to improve efficient delivery of services.  We will perform  benchmarking studies to identify potential modifications to procedures,  practices, materials, and plans and to ensure that we are following best  practices.   One best practice is to increase calibration and replacement  schedules for gas and water meters since the meters slow over time causing  actual usage to be under‐recorded, resulting in lost revenue.  “lost and  unaccounted for”  volumes of gas and  water   80% of 2009  levels.  Complete Water  benchmarking study  by end of FY 2015.  BP9. Maximize  value of existing  generation  assets  Palo Alto owns significant supply resource assets including a portion of the  Calaveras Hydroelectric Project, a contract with the Western Area Power  Administration, a permanent allocation of water from the regional water  system managed by San Francisco, and allocated capacity on a gas  transportation pipeline.  We will seek out both daily and operational and  long‐term opportunities to optimize the value of these assets to enhance  revenue and/or to reduce costs.  We will work with joint‐owners of our  resource assets to leverage those resources and advocate to maintain or  improve the value of existing resources into the future (LEAP and GULP  strategies).  Value harvested  from Redwood gas  pipeline capacity  100% BP10.  Manage  implementation  of strategic plan  Completing the strategic plan is only the beginning of getting value from the  strategic planning process.  Ongoing management of the strategies and  initiatives and reporting on progress of those initiatives is essential to  achieving positive results from the strategy.  We will report to the UAC and  Council on this plan’s progress twice annually and we will review and revise  the objectives and develop new initiatives on an annual basis.  Number of strategic  initiatives  completed  100%   Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  6  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  Environmental Sustainability  BP11. Increase  the  environmental  sustainability of  all Utilities  activities  Adding sustainable resources to the supply portfolios will help the City meet  its Climate Protection Plan goals by reducing the carbon footprint of the  utility services provided to our customers.  We will achieve this by acquiring  renewable resources and promoting the development of local renewable  resources within the rate objectives in the Long‐term Electric Acquisition  Plan (LEAP).  Sustainable practices will be pursued not just for the supply  portfolios, but across all the Utilities day‐to‐day operations.   Meet the state’s  20% per capita  water use reduction  by 2020 target    20% by 2020  Complete EIR and  financial plan for  expanding recycled  water system    BP12. Promote  efficient use of  resources    Resource efficiency programs meet our customers’ desire for environmental  solutions that save money as well as contributing towards the Climate  Protection Plan goals.  We will promote resource efficiency by dedicating the  tactical staffing and budgetary resources necessary to reach maximum  deployment of economically feasible resource efficiency.   We will revise and  document our long‐term efficiency strategies by updating our 10‐year  Energy Efficiency goals every three years and updating our water efficiency  goals every five years in the Urban Water Management Plan.  To maximize  the savings potential for new development, coordinate with the City’s  Economic Development Manager to ensure that new developments  incorporate energy saving features in the design phase.  Actual electric  energy efficiency  achievement   At least as high as  goals Council set  in  December  2012  Include all cost  effective water  efficiency measures  in 2015 Urban Water  Management Plan  (UWMP).  Actual gas energy  efficiency  achievement  At least as high as  goals Council set  in December  2012   People and Technology Perspective  PT1. Be an  attractive place  to work  We will create a positive values‐based work environment which attracts and  retains qualified staff.  To achieve this objective we will try to better  understand employees desires and incentives, and will articulate our values  both internally and as we recruit.  Employee  satisfaction rating  Improvement  from prior year’s  level    Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  7  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  PT2. Obtain,  develop and  train employees  to ensure an  adequate and  qualified  workforce  A properly sized, trained and certified workforce is essential to our  effectiveness.  We will identify skill and staffing gaps at the individual and  organizational levels and seek to fill those gaps through the effective use of  opportunities including hiring, mentorship programs, role rotations,  knowledge transfer opportunities, long‐term developmental assignments  and both internal and external training opportunities.  We will plan for  workforce succession and provide cross‐training opportunities for  employees to improve employee satisfaction and build a more robust work  force.  Percentage of  operations  personnel that has  appropriate  certification and  training required for  working in all areas  they may be  assigned  100% Update the 5‐year  succession plan for  each division.  PT3. Ensure  employees have  adequate tools  to perform job  duties   As major users of technology assets, we must have access to quality and  timely delivered IT services. We must build and maintain an effective  relationship with the City’s IT division that includes clear, frequent  communication as well as productive coordination.  We will collaborate with  IT to identify barriers to providing support for technology projects and  remove them.  In those instances in which our immediate technology needs  cannot be addressed by the City’s IT division in a timely or sufficiently‐ comprehensive fashion, we will utilize external expertise.   Employees have  adequate tools and  training to perform  their jobs  100% of  employees   Develop a Utilities‐ specific smart grid  and IT strategic plan.  PT4. Investigat e and adopt  innovative  technologies  Our customers value Utilities embracing new technologies that will help  reduce costs and/or meet Climate Protection Plan goals.  We will innovate  by researching technologies and cultivating relationships with entrepreneurs  and academics to identify new cost‐effective and environmentally  sustainable technologies to consider adopting.  New technologies, programs,  and projects identified in the smart grid strategic plan will be implemented.  Number of new  technologies  evaluated per year  by an in‐depth  study or pilot  project  Three   Exhibit 1 to Attachment A Utilities Strategic Plan – Strategic Objectives  Approved by Council July 18, 2011 (Staff Report 1880)  Updated by Council August 5, 2013 (Staff Report 3950)  Updated by Council May 11, 2015 (Staff Report 5709)  8  Strategic  Objective  Objective Statement Performance  Measure  2015 Target Strategic  Initiative  Financial Perspective   F1. Maintain  financial  strength   Maintaining a high credit rating reduces the cost of borrowing if needed for  capital projects.  We will continue best practices for financial management,  adhere to energy risk management policies and guidelines to minimize  financial risk, and maintain sufficient reserves to cover debt obligations as  required to retain CPAU’s current favorable bond rating so that the cost of  capital is low for any bond funded capital projects.  Credit rating At least AA as  determined by  Fitch Ratings or  Standard and  Poor’s or at least  Aa3 as  determined by  Moody’s    F2. Maintain  adequate  reserves  Maintaining adequate cash reserves contributes to maintaining our overall  financial health and retaining our current favorable bond rating.  We will  maintain Rate Stabilization Reserves levels within Council‐approved  guidelines and sufficient to provide rate stability as desired by ratepayers.   During the annual budget and rate setting process, the risks that each  Utilities fund is exposed to will be identified along with the trajectory of  costs and revenues to allow Council to determine appropriate reserve levels  and rate adjustments.    Operations Reserve  levels  Within guidelines  in Council‐ adopted long‐ term Financial  Plans    F3. Implement  rate structures  that balance  cost of service  and resource  conservation  Retail rates should be designed so that the revenues from a customer group  match the cost to serve those customers.  Rates consist of fixed charges and  volumetric charges, which are based on usage.  Fixed costs consist of  customer‐related costs (meter reading, billing, etc.) and costs related to  capital projects and operations while variable costs include the cost of  buying supplies (water, gas, or electricity).  When fixed costs are recovered  through charges based on usage, costs will not be recovered if customers  reduce usage more than projected.  To address this problem we will  examine alternate rate structures that strike a balance between the two  competing objectives (cost of service and resource efficiency) to ensure that  certain fixed costs are recovered with a fixed charge, but other costs are  recovered with charges that vary depending on usage (volumetric charges).    Complete Electric  cost of service  analysis (COSA) by  end of CY 2015.  Exhibit 1 to Attachment A  9   Exhibit 1 to Attachment A Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Utilities’ Legislative Policy Guidelines  Formal advocacy positions taken in alignment with these guidelines will be subject to the  approval of the Utilities Director or City Manager as per the City’s Legislative Program Manual      ALL UTILITES      Goals  1. Preserve/enhance local accountability in the control and oversight of matters impacting  utility programs and rates for our customers while balancing statewide climate protection  goals.  2. Support efforts to maintain or improve the reliability and security of the supply,  transmission, storage, distribution/collection, and data infrastructures.  3. Support legislation that makes bold progress in cost effectively reducing greenhouse gas  (GHG) emissions, and recognizes early voluntary action.  4. Maintain the City of Palo Alto Utilities’ (CPAU’s) ability to provide safe, reliable, sustainable,  and competitively‐priced utility services.      Goals    Legislative Policy  Guidelines    Venue  1. Local  Accountability 2. Reliability,  Security &  Infrastructure  3. Climate  Protection  4. Service  & Cost  Control  1.   Advocate goals through active  participation in joint action efforts.  Federal,  State, and  Regional  √√√ √ 2.   Support legislation that allows local  evaluation and design of more  efficient energy solutions, fuel  switching, and demand control  programs.  Federal,  State, and  Regional  √ √  √ 3.   Promote utility legislation and  regulations that support effective  and consistent compliance and  reporting requirements. Ensure such  legislation and regulations have  received stakeholder review and  cost benefit analysis.  Federal,  State, and  Regional  Reliability  Councils  √√ √ 4.   Oppose unreasonable and inequitable  financial burdens through active  participation in CMUA and NCPA  legislative activities.  Federal,  State, and  CPUC  √  √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals    Legislative Policy  Guidelines    Venue  1. Local  Accountability 2. Reliability,  Security &  Infrastructure  3. Climate  Protection  4. Service  & Cost  Control  5.   Advocate for state and federal grants  for local and regional energy  efficiency and conservation  measures, renewable resources, fiber  optic, fuel switching, wastewater  collection systems and recycled  water projects.  Federal  and State  √ √  √ 6.   Maintain right of way access for  utility infrastructure.  Federal  and State   √ √ 7.   Protect the financial and  operational value of utility assets  and contracts; preserve local  regulatory control of both.  Federal  and State  √√ √ 8.    Enhance utility customer protections  for data security and confidentiality.   Federal  and State  √  9.   Maintain existing low cost municipal  financing options for infrastructure  projects and advocate for new  federal and state programs that  recognize critical infrastructure  needs.  Federal  and State  √√ √ 10.   Promote legislation and  regulations supporting reasonable  and consistent  requirements for  utility notifications, , safety,  services, public communications,  billing, payments, and customer  assistance.  Federal  and State  √  √ 11. Support Proposition 26 reform  efforts to provide ratemaking  flexibility to balance conservation,  revenue sustainability, and low  income assistance programs.  State √  √ 12.   Seek state and regional funding to  enhance the efficiency, security,  and reliability of infrastructure that  maintains utility customer data  security and confidentiality.  Federal  and State   √  √      Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)       ELECTRIC      Goals  1. Preserve/enhance the ability of municipal utilities to exercise local accountability and  oversight over matters impacting customer service, programs (such as demand side  efficiency and conservation programs), and rate structure.  2. Preserve/enhance the reliability and security of infrastructure.  3. Support legislation that recognizes early voluntary action in reducing GHG emissions  and specifically exempts a municipality from burdensome requirements that could  result from the early action.  4. Preserve just and reasonable utility rates/bills established by local governing bodies.      Goals    Legislative Policy Guidelines    Venue  1. Local  Accountability 2.  Reliability  3. GHG  Reduction 4. Cost  Control  1.   Advocate goals through Northern California Power  Agency (NCPA), California Municipal Utilities  Association (CMUA), American Public Power  Association (APPA), Transmission Agency of  Northern California (TANC), and Bay Area  Municipal Transmission Group (BAMx) with  support from Palo Alto staff; strive to present the  same or substantially the same message  Federal  and  State  √√ √ √ 2.   Support NCPA in its continued efforts to  streamline the state regulatory reporting  responsibilities, to eliminate duplicative data  and report submittals to multiple state  regulatory agencies, including the CEC, CARB,  and the California Independent System  Operator (CAISO).  State √  √ 3. Advocate for legislation/regulations that  provide local accountability and design of:   Net Energy Metering (NEM) successor  programs designed to fit local conditions and  priorities;   Electric Integrated Resource Plans   cost‐effective renewable distributed  generation and cogeneration projects, and  standards and permitting requirements for  connecting such resources to the local  distribution system;   balancing state and local policy  implementation and ratepayer equity;   equitable rate design and tariffs;   cost‐effective electric efficiency programs;  Federal  and  State  √√ √ √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals    Legislative Policy Guidelines    Venue  1. Local  Accountability 2.  Reliability  3. GHG  Reduction 4. Cost  Control   implementation of renewable portfolio  standards;   cost‐effective storage integration;   direct access requirements;   smart meters and smart grid design and  implementation; and   use of public benefit funds (as allowed in AB  1890 (1996)  4. Support cap‐and‐trade market designs that:   protect consumers from the exercise of  market power;   allocate allowances that help mitigate  impacts to Palo Alto customers while  providing incentives for utilities to lower GHG  emission portfolios;   provide flexible compliance mechanisms  such as banking and borrowing of  allowances; and   allocate funds generated from cap‐and‐ trade  markets to cost‐effective GHG‐reduction  related activities, not as a revenue source for  state or federal general funds.  Federal  and  State  √ √  √ 5. Support legislation for renewable portfolio  standards that:   maintain local compliance authority;   avoid mandates for technology or source  specific carve outs, and minimum term  requirements;   allow utilities to pursue all cost‐effective  resources available to meet portfolio needs  including use of Renewable Energy  Certificates (RECs);   ensure uniform application of RPS standards,  avoiding punitive and/or duplicative non‐ compliance penalties;   restrict new regulations expanding CEC  jurisdiction over publicly owned utilities;   allow local distributed generation to  count in full towards RPS; and   prioritize the use of existing transmission  system assets over building new  transmission.  Local  and  State  √ √  √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals    Legislative Policy Guidelines    Venue  1. Local  Accountability 2.  Reliability  3. GHG  Reduction 4. Cost  Control  6. Support/encourage transmission, generation,  and demand‐reduction projects and solutions  including advocating for financing or funding  solutions/options for projects that:   enhance/ensure reliability;   ensure equitable cost allocation following  beneficiary pays principles (including  protection against imposition of state‐ owned  electric contract costs on municipal utility  customers);   improve procurement flexibility (e.g. resource  adequacy rules that ensure reliability and  provide flexibility in meeting operational  requirements or flexibility in meeting State  renewable portfolio standards);   support the continuation of federal and  state financial incentives that promote  increased renewable development;   improve market transparency (particularly  transparency of IOU’s transmission and  procurement planning and implementation  activities); and   reduce negative  environmental impacts  on the Bay Area and the Peninsula.  Local,  State,  and  Federal  √√ √ √ 7. Advocate for Congressional, legislative, or  administrative actions on matters impacting  costs or operations of the Western Area Power  Administration (Western) such as:   support of Congressional Field Hearings to  explore modernizing flood control strategies,  river regulation and generation strategies at  Central Valley Project (CVP) plants to  enhance generation, water delivery, flood  control and fisheries;   protection of the status of Western Power  Marketing Administration and cost‐based  rates;   provisions for preference customers’ first  take at available land with economic  potential for wind farms;   balancing efforts for competing  environmental improvements in rivers and  Delta conditions with water supply and  hydropower impacts;   support grid modernization without  Federal,  State  and  Regional  √  √  √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals    Legislative Policy Guidelines    Venue  1. Local  Accountability 2.  Reliability  3. GHG  Reduction 4. Cost  Control  compromising the primary mission of  Western and recognizing the achievements  already made in California without adding  duplicate costly efforts;   monitoring and evaluating impacts of Delta  conveyance proposals on Western Base  Resource allocation;    advocating for an equitable distribution of  costs between water and power customers  of the Central Valley Project; and   advocating for clear product provisions, fair  allocation of Base Resource Capacity and  fair contract terms under Western’s 2025  Power Marketing Plan and new Western  Base Resource contracts.  8. Advocate for Congressional or administrative  actions on matters relating to overly  burdensome reporting and compliance  requirements established by the North American  Reliability Corporation (NERC), the Federal  Energy Regulatory Commission (FERC) or the  Western Electricity Coordinating Council (WECC). Federal,  State  and  Regional √√  √ 9. Support fair and reasonable application of grid  reliability requirements established by NERC,  WECC, or FERC and seek appropriate remedies (if  needed) for inequitable or punitive application of  fees and fines.  Federal  and  Regional √√  √ 10. Work with CAISO and/or FERC:   to give buyers of renewable intermittent  resources relief from imbalance penalties;   to promote financial and operational  changes that result in timely and accurate  settlement and billing; and   to provide critical input on the need for  various transmission projects in light of the  escalating costs to the City to import power  using the bulk transmission system.  Federal  and  State  √ √  √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals    Legislative Policy Guidelines    Venue  1. Local  Accountability 2.  Reliability  3. GHG  Reduction 4. Cost  Control  11. Work with NCPA, CMUA and NERC to ensure  that:    Federal, state and regional designations of  “critical cyber assets” are appropriately  applied to only truly critical local  distribution infrastructure; and   CPAU retains local control over  implementation of utility industry cyber  security standards, policies and procedures.   Federal  and  Regional √  √      Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)       FIBER OPTIC     Goals  1. Preserve and enhance the authority of local government to (1) develop broadband solutions  that align with community needs and (2) expand consumer choice for competitive Internet  connectivity and other advanced services delivered over fiber‐optic networks.  2. Encourage the competitive delivery of broadband services by permitting the use of public  rights‐of‐ way and Utilities infrastructure in a responsible manner, provided that local rights of  way authority and management is preserved and contractual or other use does not  compromise the City’s existing utility safety,  service, and operational s obligations.  3. Support local government authority over zoning‐related land use for communications  infrastructure in accordance with reasonable and non‐discriminatory regulations.  4. Support the Council’s Technology and the Connected City initiative of 2013, to fully leverage  the City’s fiber‐optic and infrastructure assets such as public rights‐of‐way, utility poles and  conduit for the broadband expansion.     Goals    Legislative Policy Guidelines    Venue  1.  Support  Municipal  Delivery  2.  Competitive  Delivery  3. Local  Authority  over Land  Use  4. Support  Council  Initiatives  1.   Advocate for these goals through the  American Public Power Association (APPA),  California Municipal Utilities Association  (CMUA), National Association of  Telecommunications Officers and Advisors  (NATOA), National League of Cities (NLC),  and the Next Century Cities initiative (NCC),  with support from City staff.  Federal and  State  √√ √ √ 2.   Support legislation and regulations that  preserve and enhance municipal delivery  of conventional and advanced  telecommunication services as prescribed  by the Telecommunications Act of 1996.  Federal  and  State  √ √  √ 3.   Support the goals of the Federal  Communications Commission’s (FCC),  National Broadband Plan to improve  Internet access nationwide.  Federal  and  State  √√ √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)    Goals    Legislative Policy Guidelines    Venue  1.  Support  Municipal  Delivery  2.  Competitive  Delivery  3. Local  Authority  over Land  Use  4. Support  Council  Initiatives  4.   Oppose legislation and regulations that  benefit the incumbent cable TV,   telephone, and  telecommunications   companies at the expense of community‐ owned fiber‐optic and wireless networks.  Federal  and  State  √√ √ 5.   Support legislation and regulations that  preserve and enhance utility customer  data security and confidentiality  protections  by the  providers of   telecommunication services.    Federal  and  State  √√ √ 6. Support the Council’s directive to  concurrently pursue the findings and  recommendations in the Fiber‐to‐the‐ Premises Master Plan and Wireless  Network Plan and continue discussions and  negotiations with third parties considering  new service deployments in Palo Alto.  Local √ √ 7. Support legislation and regulations that:   Permit the contractual use of public  right‐of‐ way and Utilities  infrastructure;   Preserve local rights‐of‐way authority  and management;   Preserve local government zoning and  siting authority for wireless and  wireline communication facilities;   Support local “dig once” policies to  ensure conduit and fiber are available  for lease on reasonable terms; and   Oppose legislation and regulations that  arbitrarily reduce compensation  received by local governments from  other entities for the economic use of  the public rights‐of‐way and other  public properties required for  communication infrastructure (e.g.,  utility poles, streetlight poles, ducts  and conduits).  Federal,  State  and  Local  √√ √ √      Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)       NATURAL GAS      Goals  1. Preserve/enhance the ability of municipal utilities to develop and implement  demand side  efficiency and conservation programs, alternative gas supplies, and rate structures.  2. Increase the security and reliability of the gas supply and transmission infrastructure. This  includes retaining access to intra‐ and interstate gas transmission systems to reliably serve  customers.  3. Support efforts to reduce greenhouse gas emissions and protect the environment.  4. Preserve just and reasonable utility rates/bills established by local governing bodies.         Goals  Legislative Policy Guidelines Venue 1. Local  Accountability 2. Reliability of  Infrastructure  3. Environ‐ ment  4. Cost  Control  1.   Advocate most of these goals  mainly through the American  Public Gas Association (APGA) with  minor support from Palo Alto staff.  Primarily  Federal with  minor  advocacy at  State level  √√√ √ 2.   Work with Northern California  Power Agency (NCPA) and  California Municipal Utilities  Association (CMUA) to the extent  that the City’s goals as a gas  distributor align with generators’  use of natural gas.  Federal and  State  √√√ √ 3.   Support cost effective renewable  gas supplies from in or out of state  sources.  In case of mandated  renewable portfolio standards,  advocate for controls and off‐ ramps similar to the electric RPS  that minimize customer cost  impact.  Federal and  State  √√√ √ 4.   Advocate for financing or funding  for cost‐effective natural gas  efficiency and solar water heating  end uses.  Federal and  State  √√√ √ 5.   Support market transparency and  efforts to eliminate market  manipulation through reasonable  oversight.  Federal     √ 6. Support municipal utilities’ ability  to enter into pre‐pay transactions  for gas supplies.  Federal     √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)     Goals  Legislative Policy Guidelines Venue 1. Local  Accountability 2. Reliability of  Infrastructure  3. Environ‐ ment  4. Cost  Control  7.   Support efforts to improve pipeline  safety.  Federal and  State  √√ √ 8.   Work with partners to discourage  extension of CPUC regulatory  authority over municipal gas  operations.  State √√ √ 9. Support cap‐and‐trade market  designs that:   protect consumers from the  exercise of market power;   allocate allowances that  mitigate impacts to Palo Alto  customers while preserving  City environmental goals;   advocate for an allowance  allocation methodology that  provides flexibility for Palo Alto  to structure rates to align GHG  costs and revenues;   provide flexible compliance  mechanisms such as banking  and borrowing of allowances;  and   allocate funds generated from  cap‐and‐trade markets to GHG  related activities, not as a  revenue source for state or  federal general funds.  Federal and  State  √ √  √ 10. Support legislation that aims to  protect public health and  encourages transparency regarding  the practice of hydraulic fracturing  or “fracking” for natural gas  development, while opposing  blanket moratoriums that aren’t  supported by science.  Federal and  State    √  √      Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)       WASTEWATER COLLECTION     Goals  1. Support ability of municipal utilities to develop and manage their own conservation and  efficiency programs and retain authority over ratemaking, including the imposition of non‐ volumetric customer meter or infrastructure charges for wastewater collection service.  2. Encourage efforts to increase the reliability of the local wastewater collection systems.  3. Maintain the provision of reliable and sustainable wastewater collection service at a fair price.  4. Support equal comparisons of wastewater collection systems by regulatory agencies in  order to minimize and reduce onerous, costly, time‐intensive reporting requirements and  improve value and accuracy of information reported to the public.       Goal   Legislative Policy Guidelines Venue  1. Local  Accountability 2. Reliable  Infrastructure  3.  Maintain  service  4.  Valuable  reporting 1.   Advocate goals through active  participation in the Association of  Bay Area Governments (ABAG).  Local,  Regional  & State  √√√ √ 2. Support regulations of wastewater  collection systems that recognize:   local jurisdictions’ proactive  efforts to replace and maintain  wastewater collections systems;   the need to provide affordable and  cost based collection service; and   the unique characteristics of  each collection system.  Local,  Regional  & State   √√ √ 3. Support regional agencies in their  pursuit of:   environmentally sustainable,  reliable wastewater collection  service at a fair price; and   regional comparisons of  wastewater collection projects for  future state grant funding.  Local and  Regional   √√ √ 5.   Advocate for funding and local  regulations for wastewater collection  system projects and requirements  that reduce overflows and improve  collection system efficiency.  Regional,  State and  Federal   √√        Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)       WATER      Goals  1. Support the ability of public utilities and districts to develop and implement their own  water efficiency and conservation programs while retaining authority over ratemaking,  including the ability to optimize volumetric, fixed, and drought‐related pricing and balance  the goals of revenue certainty and water use efficiency.  2. Increase the security and reliability of the regional water system owned and operated by  the San Francisco Public Utilities Commission (SFPUC).  3. Support efficiency and recycled water programs in order to minimize the use of imported  supplies.  4.   Provide environmentally sustainable and reliable supplies of high quality water.      Goals  Legislative Policy Guidelines Venue 1. Local  Authority 2. Reliable  Infrastructure  3. Minimize  imports  4. Supplies  at fair cost 1.   Advocate goals through active participation  in the Bay Area Water Supply and  Conservation Agency (BAWSCA), California  Urban Water Conservation Council  (CUWCC), and California Municipal Utilities  Association (CMUA), with support from  Palo Alto staff for BAWSCA  Local,  Regional  and  State  √√ √ √ 2.   Participate in CUWCC Best Management  Practice (BMP) revisions and development  to ensure that aggressive and cost‐ effective efficiency goals are incorporated  and operating proposals are reasonable,  achievable, and cost‐effective.  State √√ √ √ 3. Advocate to ensure that legislative actions  regarding the Hetch Hetchy Regional  Water System include:   timely rebuilding of the regional water  system;   maintenance of  the quality of  delivered water;   minimization of  any increase in the  cost of water;   no additional exposure to more  frequent or severe water  shortages;   increased real‐time monitoring  data availability to ensure water  quality;   support for the existing water system  Local,  Regional  and  State   √ √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)    Goals  Legislative Policy Guidelines Venue 1. Local  Authority 2. Reliable  Infrastructure  3. Minimize  imports  4. Supplies  at fair cost and its operation;   SWRCB responsiveness to SFPUC water  quality issues;  4. Advocate for interpretations or  implementation of Water Code provisions  that maintain or reinforce the authorities  and protections available to the City and  BAWSCA members outside of San  Francisco.  Local,  Regional  and  State  √√ √ 5. Support BAWSCA to enable it to  advocate for:   an environmentally sustainable,  reliable supply of high quality water at  a fair price;   for Wholesale Customers’ rights under  the Water Supply Agreement for water  from SFPUC that meets quality  standards;   a SFPUC rate structure that is  consistent with the Water Supply  Agreement and is based on water  usage;   preservation of Palo Alto’s existing  contractual water allocation and  transportation rights on the SFPUC  Hetch Hetchy system; and   regional planning for conservation,  recycled water, and other water supply  projects.  Local  and  Regional √√ √ √ 6. Advocate for actions that:   preserve Palo Alto’s existing  contractual rights; and   preserve local control over water use  and limit encroachment from outside  jurisdictions.  Local  and  Regional √  √ 7.   Support infrastructure security and  reliability including an interconnection  between the SCVWD West Pipeline with  the SFPUC’s Bay Division Pipelines 3 and 4.  Regional  and  State   √   8.   Support notification requirements that  inform residents/customers but do not  inflict undue or unobtainable requirements  on the utility.  State √  √ 9.   Support local control of public benefit State √  √ Utilities Legislative Policy Guidelines – February 2016 Update Exhibit 2 to Attachment A   Adopted by Council on February 22, 2016 (Staff Report 6563)    Goals  Legislative Policy Guidelines Venue 1. Local  Authority 2. Reliable  Infrastructure  3. Minimize  imports  4. Supplies  at fair cost funds, funding levels and program design.  10. Support beneficiary pays methodologies to  prevent taxes or fees imposed on SFPUC  customers to fund infrastructure  improvements and costs of water sources  that do not serve Palo Alto customers.  State  and  Regional √√ √ 11. Advocate for financing or funding for water  conservation programs and recycled water  projects that meet end‐use needs and  conserve potable water and oppose  legislation that would reduce such funding.  State,  Region al and  Federal  √√ √ √ 12. Support infrastructure security and  reliability that includes equitable allocation  of funds for increasing the security of  infrastructure and that protects the City  from unnecessary regulations.  Local,  State  and  Federal  √√ √ 13. Support legislation that promotes  responsible groundwater management  while recognizing Palo Alto’s existing and  historical groundwater extraction  practices.  State √√ √ √ 14. Support Proposition 218 reform efforts to  provide ratemaking flexibility to balance  conservation, revenue sustainability, and  low income assistance programs.  State √√ √ 15. Advocate for reasonable statewide water  conservation efforts (both drought  response and long term) that achieve  required water savings while minimizing  customer and commercial impact,  protecting the City’s urban canopy and  minimizing the City’s enforcement costs.  State √√ √ 16. Protect the City and County of San  Francisco’s water rights as well as those of  the co‐grantees of the Raker Act.  State √√ √ 17. Support legislation that would protect the  City’s infrastructure and treatment  investments from future state‐wide cuts  in water use.  State √ √   Exhibit 3 to Attachment A 1 Long-term Electric Acquisition Plan (LEAP) Objectives, Strategies and Implementation Plan Approved March 7, 2011 (Resolution No. 9152) Modified by Council March 19, 2012 (Staff Report No. 2581) Modified by Council April 16, 2012 (Staff Report No. 2710) LEAP Objectives: 1. Meet customer electricity needs through the acquisition of least total cost energy and demand resources including an assessment of the environmental costs and benefits 2. Manage supply portfolio cost uncertainty to meet rate and reserve objectives. 3. Enhance supply reliability to meet City and customer needs by pursuing opportunities including transmission system upgrades and local generation. LEAP Strategies and Implementation Plan Steps: 1. Resource Acquisition – Pursue the least total cost resources including an assessment of environmental costs and benefits to meet the City’s needs in the long term by: a. Evaluating each potential resource on an equal basis by evaluating rate impacts and establishing costs and values for location, time of day and year, carbon, value of renewable supplies and any secondary benefits attributed to the resource; and b. Including all resources – conventional energy, local and remote renewable energy supplies, energy efficiency, cogeneration, and demand reduction – in the evaluation. Implementation Plan Items for Strategy #1 – Resource Acquisition Estimated Completion 1. Adjust planning and portfolio models to include an integrated and least cost planning perspective which evaluates demand and supply side resources in an integrated manner and includes time of delivery, locational and environmental costs and benefits. Dec. 2010 2. Evaluate the impacts of energy efficiency, demand reductions and electric vehicle penetration in Palo Alto in the annual development of the electric load forecast. Dec. 2010 2. Electric Energy Efficiency and Demand Reduction – Fund programs that maximize the deployment of cost-effective, reliable and feasible energy efficiency and demand reduction opportunities as the highest priority resources by: a. Every three years, preparing a ten-year energy efficiency plan that identifies all cost- effective energy efficiency opportunities; b. Using the cost of long-term renewable energy resources adjusted for time of day factors and location as the avoided cost when evaluating cost effectiveness of energy efficiency measures; c. Designing and making energy efficiency programs available to all customers; and Exhibit 3 to Attachment A 2 d. Considering the impacts (costs, benefits and GHG emissions) of substituting electricity-using appliances for natural gas-using appliances and vice versa in the ten- year energy efficiency plan. Implementation Plan Items for Strategy #2 – Electric Energy Efficiency and Demand Reduction Estimated Completion 3. Provide quarterly updates on electric efficiency program achievements including tracking against 10-Year Energy Efficiency goals to the UAC and annual updates to the City Council. quarterly 4. Develop Energy Efficiency Implementation Plan for the 2010 10-Year Electric EE Plan addressing certain items identified in the May 2010 Council Colleagues Memo and identification of resources and funding needed to achieve EE goals. Apr. 2011 5. Evaluate fuel switching energy efficiency measures and include them, if cost- effective, in the Electric and Gas EE Implementation Plans. Feb. 2011 6. Develop a pilot Demand Response Program for large commercial industrial customers for implementation in summer 2011. Apr. 2011 7. Assess the feasibility and cost-effectiveness of using current and potential thermal energy storage (TES) systems to shift load from on-peak periods to off-peak periods, for use in a demand response program, or for meeting any energy storage needs. Coordinate with task 21 to develop targets, if appropriate. Sep. 2011 3. Renewable Portfolio Standard (RPS) – Reduce the carbon intensity of the electric portfolio by acquiring renewable energy supplies by: a. Pursuing a minimum level of renewable purchases of at least 33% of retail sales by 2015 with the following attributes: i. The contracts for investment in renewable resources shall not exceed 30 years in term. ii. Pursue only renewable resources deemed to be eligible by the California Energy Commission (CEC). iii. Evaluate use of Renewable Energy Certificates (RECs) to meet RPS. b. Ensuring that the retail rate impact for renewable purchases does not exceed 0.5 ¢/kWh on average; and c. Performing an ongoing evaluation of the Palo Alto Clean Local Energy Accessible Now (CLEAN) program. Proposed Implementation Plan Items for Strategy #3 – Renewable Portfolio Standard (RPS) Estimated Completion 8. Fully integrate the effects on energy efficiency in the long-term electric load forecast. Nov. 2010 9. Evaluate the merits of implementing a feed-in-tariff (FIT) and the potential to meet RPS goals through local renewable resources. Jan. 2011 Exhibit 3 to Attachment A 3 Proposed Implementation Plan Items for Strategy #3 – Renewable Portfolio Standard (RPS) Estimated Completion 10. Seek UAC recommendation and Council approval of the policy elements of a FIT to encourage local renewable resource projects. May 2011 11. Continue working with NCPA to identify opportunities, including joint- ownership, for developing qualifying renewable resources. On-going 12. Evaluate the use of renewable energy credits (REC) to meet a portion of the City’s RPS goal and/or greenhouse gas emission reduction goals and monitor the regulations and requirements regarding the use of RECs to meet RPS goals. On-going 13. Evaluate a proposed geothermal project being considered by NCPA, including a pre-pay option and the benefit, costs, and risks of a pre-pay structure. June 2011 14. Conduct a Request for Proposal for eligible renewable resources including RECs and evaluate alternative renewable resource technologies and contracting mechanisms. RFP in June 2011 4. Local Generation – Promote and facilitate the deployment of cost-effective local resources by: a. Using the renewable market price referent (MPR) adjusted for time of day factors and location as the avoided cost when evaluating cost effectiveness of local resources; b. Considering energy delivery cost uncertainty and strategic value options when evaluating opportunities; c. Evaluating a Feed-in-Tariff to promote locally sited renewable resources; d. Evaluating cost-effective energy storage resources; and e. Evaluating the feasibility of developing a 25 to 50 MW generating facility connect to the City’s distribution system. Proposed Implementation Plan Items for Strategy #4 – Local Generation Estimated Completion 15. Provide an update of past local generation feasibility studies and actions to UAC and Council Dec. 2010 16. Assess the potential for and feasibility of small local distributed and non- distributed, renewable and cogeneration projects, including using a FIT to encourage these projects. Jan. 2011 17. Assess the potential, benefits and costs of developing and/or joint ownership of a 25 to 50 MW gas-fired power plant located in or near Palo Alto to meet load, reliability and local capacity needs. Jun. 2011 18. Evaluate the City’s PLUG-In Program to encourage cogeneration including rules, regulations, and buy back rates and recommend modifications as needed. Dec. 2011 Exhibit 3 to Attachment A 4 Proposed Implementation Plan Items for Strategy #4 – Local Generation Estimated Completion 19. Following receiving Council direction from Implementation Plan Initiative #10, develop a FIT proposal including rate, rules, regulations, standard contract form and limits. To be determined 20. Assess the economics and potential of the anaerobic digester as a local generation resource for CPAU Sep. 2011 21. Assess the need for and value of energy storage to support local renewable distributed generation resources. Determine any appropriate energy storage targets to be achieved by December 31, 2016, and December 31, 2021. Report back to the Council regarding what procurement targets, if any, are deemed to be appropriate so that the Council may adopt such procurement targets, if determined to be appropriate, by October 1, 2014. Jun. 2012 5. Climate Protection – Reduce the electric portfolio’s carbon intensity by: a. Supporting the City municipal government’s climate protection goals; b. Promoting the use of technologies (e.g. incentives for cogeneration systems, promotion of EVs, in-home energy displays) and programs that will reduce the community’s carbon footprint at a cost of up to the City’s value of carbon; c. Continuing to offer a renewable resource-based retail rate for all customers who want to voluntarily select an increased content of non-hydro renewable energy; and. d. Evaluating quantitative goals for possible future implementation. Proposed Implementation Plan Items for Strategy #5 – Climate Protection Estimated Completion 22. Promote the City’s Plug-in program to encourage development of cogeneration systems. On-going 23. Analyze electric vehicle (EV) charging patterns and evaluate rates to incent nighttime EV charging. Jun. 2011 24. Meet AB32 mandated annual reporting requirements to California Air Resources Board on annual volumes of electricity purchases by resource. Annually, next in Jun. 2011 25. Track and report annually on 6 major greenhouse gas emissions (CO2, CH4, N2O, SF6, HFCs, PFCs) for all of the City’s municipal operations and calculate electric portfolio’s overall emissions coefficients (lbs of CO2, CH4, and N2O per MWh of purchases). Annually, next in Sep. 2011 26. Evaluate the costs, benefits and impacts of the implementation of an electric portfolio carbon neutral policy and the setting of quantitative goals (e.g. carbon intensity, total GHG emissions). Jan. 2012 27. Evaluate PaloAltoGreen program design and recommend modifications, as appropriate, including constructing PaloAltoGreen to assist in meeting Renewable Portfolio Standard goals. Jun. 2012 Exhibit 3 to Attachment A 5 6. Hydro Resource Management – Actively monitor and manage cost uncertainty related to variations in hydroelectric supply and maximize value of hydro resources by: a. Planning for an average hydro year on a long-term basis; b. Utilizing cost effective hydro resource management products; and c. Implementing opportunities to maximize benefits and reduce costs of the Western Base Resource and Calaveras hydroelectric resources. Proposed Implementation Plan Items for Strategy #6 – Hydro Resource Management Estimated Completion 28. Evaluate potential rate adjustment mechanisms that would adjust electric rates based on hydrologic year type and develop a recommendation for a rate. Apr. 2011 29. Assess the value related to Palo Alto’s participation in the CAISO’s Metered Subsystem Agreement and the use of the Calaveras hydroelectric project for load following. On-going 30. Identify long-term opportunities to maximize the value of the Calaveras hydroelectric project as an energy storage resource. On-going 31. Work with NCPA to seek opportunities to increase the efficiency of the Calaveras hydroelectric project and implement operational value maximizing strategies. On-going 7. Market Price Exposure Management – Actively monitor and manage operational, counterparty and wholesale energy price risk in the short-term (up to three to five years) by: a. Maintaining an adequate pool of creditworthy suppliers; and b. Diversifying supply purchases across commitment date, start date, duration, suppliers and pricing terms in alignment with rate stability objectives and reserve guideline. Proposed Implementation Plan Items for Strategy #7 – Market Price Exposure Management Estimated Completion 32. Evaluate a block purchase of up to 25 MW to meet base load needs for Jan- Mar and Nov-Dec for a term of up to 5 years. Feb. 2011 33. Conduct an RFP for new electric master agreement counterparties. Dec. 2011 34. Explore opportunities with NCPA, other municipal utilities and/or third party suppliers to reduce scheduling and/or operating costs. On-going 35. Continue to implement a 3-year laddering strategy to manage market price uncertainty. On-going 8. Transmission and Reliability – Pursue the reliability of supply at fair and reasonable transmission and delivery costs by: a. Actively participating through collaborative efforts with other entities, in local, regional, statewide and federal regulatory and legislative forums; Exhibit 3 to Attachment A 6 b. Participating in transmission and reliability market design forums to ensure that adopted market designs result in adequate reliability, workably competitive markets and equitable cost allocation; c. Evaluating interconnection options to the City to increase service reliability and lower delivery costs; and d. Exploring transmission opportunities and strategies to meet long-term renewable portfolio objectives beyond 2020. Proposed Implementation Plan Items for Strategy #8 – Transmission and Reliability Estimated Completion 36. Investigate transmission connection voltage upgrade from 115 to 230 kV, and the potential for a transmission reliability connection to west side. On-going 37. Explore transmission opportunities and strategies to meet long-term renewable portfolio objectives beyond 2020. On-going 38. Evaluate joint efforts for power plant ownership opportunities or long-term agreements to meet the City’s Resource Adequacy Program requirements. On-going Exhibit 4 to Attachment A 1 Gas Utility Long-term Plan (GULP) Objectives, Strategies and Implementation Plan Approved by Council on April 23, 2012 (Staff Report 2552 – Resolution 9244) GULP Objectives: 1. Market price transparency – Pass a market supply cost signal through to customers. 2. Supply Cost Management – Lower delivered gas cost over the long term. 3. Energy Efficiency – Ensure the deployment of all feasible, reliable, cost-effective energy efficiency measures. 4. Climate Protection – Reduce the carbon intensity of the gas portfolio in accordance with the Climate Protection Plan. 5. Parity with PG&E – At a reasonable cost, protect the City’s interests and maintain access to transportation on par with PG&E’s core customers. GULP Strategies: 1. Pass a market supply cost signal through to customers by: a. Purchasing natural gas at monthly and daily market index prices; and b. Changing gas supply rates monthly to reflect market prices. 2. Lower delivered gas cost over the long term by: a. Acquiring pipeline assets that yield supply costs below market and meet operational needs; b. Taking advantage of the City’s low cost of capital to acquire gas supply and assets; and c. Optimizing existing assets. 3. Ensure the deployment of all feasible, reliable, cost-effective energy efficiency measures by: a. Developing and implementing a ten-year gas efficiency plan every three years that includes a reasonable carbon price premium for traditional gas supplies; and b. Considering the impacts (cost, benefits, and GHG emissions) of substituting electricity-using appliances for gas-using appliances and vice versa in the ten-year gas efficiency plan. 4. Reduce the carbon intensity of the gas portfolio in accordance with the Climate Protection Plan by: a. Designing and implementing a voluntary retail program using reasonably priced non- fossil fuel gas resources; and b. Purchasing non-fossil fuel gas for the portfolio as long as it can be done with no rate impact. 5. At a reasonable cost, protect the City’s interests and maintain access to transportation on par with PG&E’s core customers by: a. Participating in the regulatory and legislative arenas when the potential impact on the City is aligned with the cost to intervene and the probability of success; Exhibit 4 to Attachment A 2 a. Negotiating with PG&E for fair access to transportation and storage; and b. Exploring potential joint action with other public agencies. GULP Implementation Plan: 1. Transition to market price-based, monthly-adjusted gas supply rates by: a. Developing a new purchasing plan to be approved by the Director of Utilities; b. Designing a new monthly-adjusted gas supply rate; c. Revising the reserve guidelines for Council approval; and d. Conducting customer communication and outreach. 2. Pursue below-market assets available through the Gas Transportation and Storage Settlement by: a. Evaluating the pipeline capacity reservation options available; and b. Contracting with PG&E for any pipeline capacity with an estimated cost below the forecasted market value. 3. Pursue opportunities for natural gas prepay transactions by: a. Hiring a consultant to help staff with: i. Identifying any internal policy changes needed including the policy on the use of financial instruments; ii. Identifying system and internal processes required; iii. Identifying opportunities; and iv. Evaluating opportunities and quantifying the benefits and costs; and b. Seeking UAC recommendation and Council approval regarding whether to proceed with a gas prepay transaction. 4. Develop an implementation plan to meet the gas efficiency targets by summer 2011 including the: a. Evaluation of the cost-effectiveness of substituting gas-using appliance for electric- using appliances and vice versa and the greenhouse gas impacts of such substitutions; and b. Incorporation of any cost-effective substitution measures in the implementation plan to meet the gas efficiency targets. 5. Track and report progress against adopted gas efficiency goals by: a. Providing quarterly updates on the gas efficiency program achievements to the UAC; and b. Providing annual updates on gas efficiency program achievements to the UAC and the City Council. 6. Continue evaluating new gas efficiency technologies and undertake pilot studies where appropriate. 7. Pursue reasonably priced non-fossil gas for a voluntary program through NGPP by: a. Reviewing the due diligence report to be provided to NGPP participants by the end of October 2010; and b. Based on the results, recommending whether to continue participating in the projects. Exhibit 5 to Attachment A 1 Water Integrated Resource Plan Guidelines Approved by the City Council on December 8, 2003 (CMR:547:03) Guideline 1 – Preserve and enhance SFPUC supplies: With respect to the City of Palo Alto Utilities’ (CPAU’s) primary water supply source, the San Francisco Public Utilities Commission (SFPUC), continue to actively participate in the Bay Area Water Supply and Conservation Agency (BAWSCA) to assist in achieving BAWSCA’s stated goal: “A reliable supply of water, with high quality, and at a fair price.” Objectives in support of that overall goal include: A. That the regional water system gets rebuilt cost-effectively and that BAWSCA monitor implementation of AB 1823 – San Francisco should safeguard the water system against damage from earthquakes and other foreseeable hazards. BAWSCA will monitor progress on the system repairs and on completing the requirements of the legislation that the BAWSCA agencies supported to oblige San Francisco to repair and rebuild the regional system. B. That the cost of improvements is fairly allocated – San Francisco should commit to maintaining cost-based pricing, with the costs of the wholesale water system shared between the City and its wholesale customers based on their proportionate share. C. That future water needs can be met – San Francisco must evaluate the ability of the regional system to meet future supply and capacity requirements and must use the BAWSCA agencies’ long-term water demand forecasts as the basis for regional water demand projections. D. That there are adequate supplies during droughts – San Francisco should arrange back-up supplies for dry years and should “drought proof” the entire service area, not just San Francisco itself. If rationing becomes necessary, San Francisco should use a system that allocates available water between San Francisco and wholesale customers in a way that (1) is fair and (2) avoids penalizing long-term conservation efforts and/or development of alternative supplies, such as recycled water. E. That communities prepare for potential water outages – San Francisco should coordinate with the BAWSCA agencies to develop a crisis management plan. F. That agencies implement cost-effective water conservation activities – San Francisco should provide agencies enough information so that they can prepare for possible outages, including the provision of conservation programs for their communities. BAWSCA can act as coordinator for these programs to improve the cost- effectiveness of agencies offering such programs. Exhibit 5 to Attachment A 2 G. That water received must meet drinking water standards – San Francisco should continue to protect the purity of Hetch Hetchy water and commit to provide its wholesale customers with water that meets EPA and California drinking water standards. H. That the Master Contract is properly implemented and a new Master Contract is in place prior to 2009 – San Francisco should commit to maintaining cost-based pricing, with the costs of the wholesale water system shared between the City and its wholesale customers based on their proportionate share. I. That there is ongoing support of efforts to protect health, safety and economic well being of the water customers and communities – BAWSCA should maintain the support of the many allies who supported the legislative effort to ensure San Francisco repairs, rebuilds, and maintains the regional system. Guideline 2 – Advocate for an interconnection between SFPUC and the District: Work with the Santa Clara Valley Water District (District) and the SFPUC to pursue the extension of the District’s West Pipeline to an interconnection with the SFPUC Bay Division Pipelines 3&4. Continue to re-evaluate the attractiveness of a connection to an extension of the District’s West Pipeline. Guideline 3 – Actively participate in development of cost-effective regional recycled water plans: Re-initiate discussions with the owners of the Palo Alto Regional Water Quality Control Plant (PARWQCP) on recycled water development. In concert with the PARWQCP owners, conduct a new feasibility study for recycled water development. Since the feasibility of a recycled water system depends upon sufficient end-user interest, determine how much water Stanford and the Stanford Research Park would take. Guideline 4 – Focus water DSM programs to comply with BMPs: Continue implementation of water efficiency programs with the primary focus to achieve compliance with the Best Management Practices (BMPs) promoted by the California Urban Water Conservation Coalition. Guideline 5 – Maintain emergency water conservation measures to be activated in case of droughts: Review, retain, and prioritize CPAU’s emergency water conservation measures that would be put into place in a drought time emergency. Guideline 6 – Retain groundwater supply options in case of changed future conditions: Using groundwater on a continuous basis does not appear to be attractive at this time due to the availability of adequate, high quality supplies from the SFPUC in normal years. However, SFPUC supplies are not adequate in drought years and circumstances could change in the future such that groundwater supplies could become an attractive, cost-effective option. Examples of changing circumstances could be that the amount of water available to CPAU from the SFPUC for the long-term is reduced. This could occur if regulations or legislation require additional water to be made available to the Tuolumne River fisheries. In addition, in the future Exhibit 5 to Attachment A 3 allocations or entitlements to SFPUC water may be developed. If those allocations are based on the dry-year yield of the system, allocations to all the users of the system, including CPAU, could be well below their current and projected future needs. CPAU should retain the option of using groundwater in amounts that would not result in land surface subsidence, saltwater intrusion, or migration of contaminated plumes. Guideline 7 – Survey community to determine its preferences regarding the best water resource portfolio: Seek feedback from all classes of water customers on the question of whether to use groundwater during drought to improve drought year supply reliability. At the same time, seek feedback on the appropriate level of water treatment for groundwater if it were to be used in droughts. Survey all classes of water customers to determine their preferences as to the appropriate balance between cost, quality, reliability, and environmental impact. Note: WIRP Guidelines approved with the proviso that when determining the economic feasibility of alternative water sources relative to SFPUC water, consideration will be given to the possibility that SFPUC water may have a fixed cost component independent of usage, which may be unavoidable when SFPUC water use is reduced. Exhibit 6 to Attachment A 1 Adopted by City Council on March 4, 2013 (Staff Report 3550) City of Palo Alto Utilities Electric Supply Portfolio Carbon Neutral Plan 1. Carbon Neutral Definition A carbon neutral electric supply portfolio will demonstrate annual net zero greenhouse gas (GHG) emissions, measured at the Citygate1, in accordance with The Climate Registry’s Electric Power Sector protocol for GHG emissions measurement and reporting. 2. Carbon Neutral Plan Objective Reduce the City of Palo Alto’s overall community GHG emissions by achieving carbon neutrality for the Electric Supply Portfolio starting in calendar year 2013 within an annual rate impact not to exceed 0.15 cents per kilowatt-hour (₵/kWh) primarily through the: 1) engagement of customers to increase energy efficiency; 2) expansion of long-term renewable resource commitments; 3) promotion of local renewable resources; 4) continued reliance on existing hydroelectric resources; and 5) meeting short-term balancing requirements and/or neutralizing residual carbon through the use of short-term purchases of renewable resources and/or renewable energy certificates (RECs). 3. Resource Strategies a. Energy Efficiency i. Continue to pursue energy efficiency strategies as identified in the Council- approved ten-year Energy Efficiency Plan. b. Long-term Renewable Resources i. Continue to pursue the City’s Renewable Portfolio Standard (RPS) goal to purchase renewable energy to supply at least 33% of retail sales by 2015 while ensuring that the retail rate impact of these purchases does not exceed 0.5₵/kWh. ii. Continue to pursue local renewable resources through the Palo Alto CLEAN and PV Partners programs. iii. Pursue additional RPS-eligible, long-term renewable resources (beyond the RPS goals) to achieve a target of 100% carbon-free resources based on average year hydroelectric generation. c. Short-term Renewable Resources and Renewable Energy Certificates i. For calendar years 2013 through 2016, procure short-term renewables, if the price is comparable to that of an un-bundled REC; 1 Citygate is the location of the City’s main meter where the City interconnects to the Pacific Gas and Electric transmission system. Emissions associated with of the output of the locally sited fossil gas fired combustions units (COBUG), while not measured at Citygate, will be neutralized. Exhibit 6 to Attachment A 2 ii. For calendar years 2013 through 2016, procure RPS-eligible, un-bundled RECs as needed to achieve carbon neutrality based on actual load and resources; iii. Neutralize anthropogenic GHG emissions associated with renewable resources with unbundled-RECs, which may or may not be RPS-eligible. d. Banking and Truing Up i. In the event that there are surplus renewables beyond the load in a particular year, bank as many RECs as allowable under the TCR EPS protocol from qualifying renewables from that year to minimize the need for purchasing RECs in subsequent years. ii. Neutralize emissions associated with market purchases resulting from deviations between expected and actual load and renewable and hydroelectric generation resources with unbundled-RECs, which may or may not be RPS-eligible. 4. Hydroelectric Resources a. Continue to preserve and advocate for existing carbon-neutral hydroelectric generation resources that provide approximately 50% of average year resource needs. b. Plan for and acquire carbon neutral resources assuming average hydroelectric conditions going forward. c. Under adverse hydroelectric conditions, procure unbundled-RECs, which may or may not be RPS-eligible, to achieve carbon neutrality up to the 0.15₵/kWh rate impact limit and seek Council direction if carbon neutrality cannot be achieved within the rate impact limit. d. Under favorable hydroelectric conditions, where carbon neutral resources are expected to be surplus to needs, even after allowable banking, then pursue selling short-term renewable energy, or the renewable attributes, associated with one or more carbon- neutral resources in the portfolio. 5. Financial and Rate Payer Impacts a. In addition to the RPS annual rate impact limit of 0.5₵/kWh, the cost of achieving carbon neutrality shall not exceed 0.15₵/kWh based on an average hydro year. b. Revenues collected from surplus energy sales related to hydroelectric resources under favorable conditions (e.g. wet years), will be maintained within reserves to adjust for the cost of achieving carbon neutrality under adverse hydroelectric years. c. To the extent available and allowable, revenues from the auction of cap-and-trade allowances may be used to fund resources acquired to meet the carbon neutrality goals. 6. Reporting and Communication a. Develop a communication plan for stakeholders to inform them of the City’s efforts towards achieving a carbon neutral electric supply. b. Submit an annual, verified report of the carbon content of the electric supply portfolio to The Climate Registry. c. Provide customers a report of the electric supply portfolio’s carbon content to supplement the mandated Power Content Label. Exhibit 6 to Attachment A 3 d. Inform large commercial and/or corporate customers of the City’s carbon neutral portfolio and its relevance to their individual corporate sustainability goals. 7. Implementation Plan The tasks that need to be completed in the next two years pending Council approval of the Carbon Neutral Plan in February 2013 are listed in the table below. Item Timeframe 1. Modify electric supply portfolio models and Energy Risk Management Policies, Guidelines and Procedures to account for Carbon Neutral objectives, balancing, banking of renewable attributes, reporting and financial impacts. By April 2013 2. Modify the Long-term Electric Acquisition Plan (LEAP) to include the carbon neutral objective By June 2013 3. Develop communication plan to inform customers and stakeholders of Carbon Neutral Plan and efforts. February to April 2013 4. Based on response to the Fall 2012 request for proposals, seek approval of new renewable power purchase agreements to meet the City’s RPS up to approximately 100% of the long-term resource needs in average hydro years. December 2012 to June 2013 5. Determine resource needs for CY 2013 through CY 2016 and develop plan to acquire short-term renewable resources. By June 2013 6. Determine long-term renewable purchase volumes for beyond CY 2016 and develop plan to acquire long-term renewable resources. By September 2013 7. Procure RECs as needed to neutralize carbon emissions based on actual load and resources for CY 2013. By May 2014 8. Along with annual Power Content Label, produce and report to customers the carbon intensity of the electric supply portfolio. May/June 2014 and annually thereafter 9. Produce and submit Electric Power Sector (EPS) and Local Governments Operation Protocol (LGOP) reports to The Climate Registry (TCR) for CY 2013. July and October 2014 and annually thereafter 10. Get independent verification of TCR reports and submit audited reports to TCR. By December 2014 and annually thereafter 11. Redesign the PaloAltoGreen program according to Council direction. By December 2013  Exhibit 7 to Attachment A  Adopted by Council on April 21, 2014 (Staff Report 4608) 1    City of Palo Alto Utilities – Local Solar Plan    Goal  To increase the installation of local solar photovoltaic facilities to provide 4 percent of the City’s  total energy needs by 2023.    Objectives  1. Facilitate the development of local, safe and cost‐effective solar in Palo Alto to meet the  diverse needs of the community   2. Reduce the cost of installing solar in Palo Alto and become a leader in promoting renewable  distributed generation through solar installations  3. Understand the community’s solar potential and diverse needs and develop solar programs  accordingly   4. Remove internal obstacles to minimize cost and achieve greater solar potential  5. Promote solar installations in a cost effective and safe manner  6. Leverage industry resources to the extent possible  7. Deploy industry best practices    Strategies  1. Remove internal system and institutional barriers which increase “soft” costs and may  impede adoption of solar in Palo Alto   a. Work with the Development Center, Planning and Utilities to identify further  improvements to streamline the solar permitting process.   b. Promote advancements in the City’s permitting process to community and solar  developers.    2. Develop proper policies, incentives, price signals and rates to encourage solar installation   a. Solar Policy and Rate Design – explore rate structures that balance cost of service  with the City’s policy to promote the development of new solar systems in Palo Alto.  i. When evaluating new solar policies, evaluate the impact, if any, on non‐solar  ratepayers.  b. City of Palo Alto Utilities (CPAU) Billing System – explore modifications to the billing  system and/or evaluate:   i. Incorporating net metering information on the monthly bills   ii. Virtual net metering to allow the sharing of net metering bill credits across  accounts  c. CPAU Incentives – assess providing rebates or other incentives after the SB1  mandated expenditures are exhausted, the Federal Investment Tax Credit has been  reduced from 30% to 10% and the net‐metering cap has been met, to continue to  encourage local solar installations.  d. Leverage available resources for solar policy and program development   Exhibit 7 to Attachment A  Adopted by Council on April 21, 2014 (Staff Report 4608) 2  i. Participate in the Federal Department of Energy’s American Solar  Transformation Initiative to receive free services including development of a   customized solar road map  ii. Request assistance from existing membership in Solar Electric Power  Association and ESource  iii. Consider partnering with regional cities, counties and the State of California  in developing solar programs   e. Advocate at a local, regional and state level for effective rules, regulations and  legislation to promote cost effective and fair solar development  i. Coordinate with other municipal utilities through the Northern California  Power Agency (NCPA) and the California Municipal Utilities Association  (CMUA) on state legislation related to solar    3. Assess technical and market potential of solar in Palo Alto  a. Review commercial and residential sites to determine solar technical  potential  b. Determine cost drivers for installing solar in Palo Alto  c. Utilize other industry studies to develop a feasible and marketable potential  d. Develop a database of solar potential  e. Assess the impacts of PV on CPAU’s distribution system    4. Implement policies and programs to increase solar system installations on CPAU customer  sites with good solar access  a. Continue to promote the PV Partners program to achieve the 6.5 MW of installation  by 2017, per CA SB1  b. Continue to promote the Palo Alto CLEAN (feed‐in‐tariff) program and revamp the  marketing of Palo Alto CLEAN to facilitate the coordination of potential sites with  developers and property owners/managers to achieve some level of participation  i. Annually re‐assess the avoided cost of local renewable energy and  recommend adjustments to the CLEAN offer price and contract terms, as  appropriate  ii. Investigate developers’ concerns with Palo Alto CLEAN program rules  iii. Continue to educate commercial property owners about the CLEAN program   c. Evaluate solar project financing options  i. Coordinate with the California FIRST Property Assessed Clean Energy (PACE)  program which allows solar system owners to borrow funds for the PV  installation and pay it back on their property tax bills over a term equal to  the expected system life (20 years).  ii. Partner with local lenders to offer solar financing1    1 See an example of such a program from New Jersey’s Public Service Enterprise Group her:  http://www.pseg.com/home/save/solar/index.jsp    Exhibit 7 to Attachment A  Adopted by Council on April 21, 2014 (Staff Report 4608) 3  5. Facilitate and/or develop new programs to encourage new participants to develop local  solar installations.  a. Develop a solar donation program for community members to donate to public  sector and non‐profit organizations which may benefit from solar, but can’t afford  the investment on their own.  i. Work with PAUSD and other non‐profits to identify sites.  Potential  installation sites include public sector and non‐profit locations which are  ineligible to receive federal tax subsidies.  ii. Evaluate alternative mechanisms to provide donations to sustain the  program, including:  (1) Reformulating the suspended PaloAltoGreen electric program as a  mechanism to provide ongoing donations;  (2) Developing a bill donation mechanism to raise funds; or  (3) Developing on‐line or crowd‐funded sources to raise ongoing funds.  b. Develop a community solar share program for the benefit of community members  that do not have good solar access but have the desire to invest in local solar.   i. Evaluate  program design options that allow CPAU customers to invest in a  share of a new larger‐scale solar PV installations located in Palo Alto  ii. Evaluate options for providing value back to customer investors, including:   (1) Evaluate CPAU’s ability to provide monthly payments (in $) on the  customer’s Utilities bill   (2) Evaluate CPAU’s ability to offer “virtual net metering” so that energy  produced (in kWh) from a solar system could be reflected on customers’  Utilities bills.  [Note that the billing system challenges may be substantial  for this option.]  (3) Evaluate providing payments to customers via a third‐party administrator  separate from the Utilities bill.  iii. Evaluate outsourcing the administration of the community solar program to  provide the following:  (1) Develop the community solar program  (2) Perform program marketing  (3) Identify installation sites  (4) Manage the solar installation contract  (5) Own, operate and maintain the PV installation (or contract with a third‐ party)  c. Investigate group‐discount solar PV program options to allow/facilitate Palo Alto  residents to pool their buying power to secure significant discounts, making  installing solar on their home simple and more affordable.    i. Leverage existing group‐discount programs offered to regional residents and  company employees.    6. Maximize solar installations on City‐owned facilities   a. Assist Public Works in evaluating leasing City‐owned facilities with low electric  consumption (elevated garages and surface parking lots) to a solar developer who   Exhibit 7 to Attachment A  Adopted by Council on April 21, 2014 (Staff Report 4608) 4  could install solar PV systems and would be compensated under the Palo Alto CLEAN  program.  b. Assist Public Works in investigating installing net‐metered solar on City‐owned sites  to reduce the City’s annual electric costs (and benefit the General fund).    7. Educate the community on the benefits of solar through information and demonstration  projects  a. Develop solar demonstration projects on City and public facilities  b. Promote the benefits of PV systems together with fuel switching (replacing end‐of‐ life gas appliances with electric appliances or replacing a gasoline vehicle with an  electric vehicle or a plug‐in hybrid vehicle) strategies to reduce greenhouse gas  emissions.  c. Investigate developing a “one‐stop‐shop” model (e.g., Wave‐one).  d. Develop "how to go solar" promotional materials which allows customers to  evaluate several solar options.  e. Develop direct marketing for small commercial/business customers.  f. Develop a database of solar projects installed throughout the community as “case  studies” and promote them through CPAU’s web site.  g. Promote new innovative solar technologies using the CPAU Emerging technology  Program  i. Thermoelectric paint  ii. PV & batteries  iii. Building‐integrated PV (BIPV)  iv. White roofs  v. Microgrids  vi. Solar shingles  vii. Solar thermal    Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2017 Electric Financial Plan ELECTRIC UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices are used when developing the Electric Utility Financial Plan: Section 1. Definitions a) “Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, if the Financial Plan delivered in conjunction with the FY 2015 budget includes projections for FY 2015 to FY 2019, FY 2015 to FY 2019 would be the Financial Planning Period. b) “Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. c) “Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. d) “Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Supply Fund Reserves The Electric Supply Fund Balance is reserved for the following purposes: a) For existing contracts, as described in Section 4 (Reserve for Commitments) b) For operating budgets reappropriated from previous years, as described in Section 5 (Reserve for Reappropriations) c) For special projects for the benefit of the Electric Utility ratepayers, as described in Section 6 (Electric Special Projects Reserve) d) For year to year balancing of costs associated with the Electric Utility’s hydroelectric resources, as described in Section 7 (Hydroelectric Stabilization Reserve) e) For rate stabilization, as described in Section 1.d) (Rate Stabilization Reserves) f) For operating contingencies, as described in Section 12 (Operations Reserves) g) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 13 (Unassigned Reserves). Section 3. Distribution Fund Reserves The Electric Distribution Fund Balance is reserved for the following purposes: a) For existing contracts, as described in Section 4 (Reserves for Commitments) b) For operating and capital budgets reappropriated from previous years, as described in Section 5 (Reserves for Reappropriations) c) As an offset to underground loan receivables, as described in Section 8 (Underground Loan Reserve) d) To hold Public Benefit Program funds collected but not yet spent, as described in Section 9 (Public Benefits Reserve) e) For cash flow management and contingencies related to the Electric Utility’s Capital Improvement Program (CIP), as described in Section 10 (CIP Reserve) Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2017 Electric Financial Plan f) For rate stabilization, as described in Section 1.d) (Rate Stabilization Reserves) g) For operating contingencies, as described in Section 12 (Operations Reserves) h) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 14 (Unassigned Reserves). Section 4. Reserves for Commitments At the end of each fiscal year the Electric Supply Fund and Electric Distribution Fund Reserves for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Electric Supply Fund and Electric Distribution Fund, respectively, at that time. Section 5. Reserves for Reappropriations At the end of each fiscal year the Electric Supply Fund and Electric Distribution Fund Reserves for Reappropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets that will be reappropriated to the following fiscal year for each Fund in accordance with Palo Alto Municipal Code Section 2.28.090. Section 6. Electric Special Projects Reserve The Electric Special Projects Reserve (ESP Reserve) will be managed in accordance with the policies and timelines set forth in Resolution 9206 (Resolution of the Council of the City of Palo Alto Approving Renaming the Calaveras Reserve to the Electric Special Project Reserve and Adoption of Electric Special Project Reserve Guidelines). These policies and timelines are included from Resolution 9206 as amended to refer to the reserves structure set forth in these Reserves Management Practices: a) The purpose of the ESP Reserve is to fund projects that benefit electric ratepayers; b) The ESP Reserve funds must be used for projects of significant impact; c) Projects proposed for funding must demonstrate a need and value to electric ratepayers. The projects must have verifiable value and must not be speculative, or high-risk in nature; d) Projects proposed for funding must be substantial in size, requiring funding of at least $1 million; e) The preferred projects to be funded by the ESP Reserve must be identified by end of FY 2015; f) Any uncommitted funds remaining at the end of FY 2020 will be transferred to the Electric Supply Operations Reserve and the ESP Reserve will be closed; and g) Funds may be used for analysis and pilot projects which would be the basis for planned large projects. Section 7. Hydroelectric Stabilization Reserve Supply cost savings and surplus energy sales revenue associated with higher than average generation from hydroelectric resources may be added to the Electric Supply Fund’s Hydroelectric Stabilization Reserve by action of the City Council and held to offset higher Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2017 Electric Financial Plan commodity supply costs during years of lower than average generation. Withdrawal of funds from the Hydroelectric Stabilization Reserve requires action by the City Council. Section 8. Underground Loan Reserve At the end of each fiscal year, the Underground Loan Reserve will be adjusted by the principal payments made against outstanding underground loans. Section 9. Public Benefits Reserve The Public Benefits Reserve will be increased by the amount of unspent Public Benefits Revenues remaining at the end of each fiscal year. Expenditure of these funds requires action by the City Council. Section 10. CIP Reserve The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: a) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 60 days of budgeted CIP expense Maximum Level 120 days of budgeted CIP expense b) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added to or removed from the Reserve for Commitments as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. c) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. d) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2017 Electric Financial Plan them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. Section 11. Rate Stabilization Reserves Funds may be added to the Electric Supply or Distribution Fund’s Rate Stabilization Reserves by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from either Rate Stabilization Reserve requires action by the City Council. If there are funds in either Rate Stabilization Reserve at the end of any fiscal year, any subsequent Electric Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. Section 12. Operations Reserves The Electric Supply Fund and Electric Distribution Fund Operations Reserves are used to manage normal variations in the costs of providing electric service and as a reserve for contingencies. Any portion of the Electric Utility’s Fund Balance not included in the reserves described in Section 4 to d) above will be included in the appropriate Operations Reserve unless the reserve has reached its maximum level as set forth in Section 12 (e) below. Staff will manage the Operations Reserves according to the following practices: a) The following guideline levels are set forth for the Electric Supply Fund Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of Supply Fund O&M and commodity expense Target Level 90 days of Supply Fund O&M and commodity expense Maximum Level 120 days of Supply Fund O&M and commodity expense b) The following guideline levels are set forth for the Electric Distribution Fund Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of O&M expense forecasted for that year in the Financial Plan. Minimum Level 60 days of Distribution Fund O&M expense Target Level 90 days of Distribution Fund O&M expense Maximum Level 120 days of Distribution Fund O&M expense c) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Supply Fund or Distribution Fund’s Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2017 Electric Financial Plan fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present an alternative plan that takes longer than one year to replenish the reserve. d) Target Level: If, at the end of any fiscal year, either Operations Reserve is higher or lower than the target level, any Financial Plan created for the Electric Utility shall be designed to return both Operations Reserves to their target levels by the end of the forecast period. e) Maximum Level: If, at any time, either Operations Reserve reaches its maximum level, no funds may be added to this Reserve. Any further increase in that fund’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 13, below. Section 13. Unassigned Reserves If the Operations Reserve in either the Electric Supply Fund or the Electric Distribution Fund reaches its maximum level, any further additions to that fund’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in either Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Electric Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2016, and the next Financial Planning Period is FY 2017 through FY 2021, the Financial Plan shall include a plan to return or assign the funds in the Unassigned Reserve by the end of FY 2017. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. Section 14. Intra-Utility Transfers between Supply and Distribution Funds Transfers between Electric Distribution Fund Reserves and Electric Supply Fund Reserves are permitted if consistent with the purposes of the two reserves involved in the transfer. Such transfers require action by the City Council. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Gas Financial Plan GAS UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the Gas Utility Financial Plan: Section 1. Definitions a) “Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, if the Financial Plan delivered in conjunction with the FY 2015 budget includes projections for FY 2015 to FY 2019, FY 2015 to FY 2019 would be the Financial Planning Period. b) “Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. c) “Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. d) “Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Supply Fund Reserves The Gas Utility’s Supply Fund Balance is reserved for the following purposes: a) For existing contracts, as described in Section 4 (Reserve for Commitments) b) For operating and capital budgets re-appropriated from previous years, as described in Section 5 (Reserve for Re-appropriations) Section 3. Distribution Fund Reserves a) For existing contracts, as described in Section 4 (Reserve for Commitments) b) For operating and capital budgets re-appropriated from previous years, as described in Section 5 (Reserve for Re-appropriations) c) For cash flow management and contingencies related to the Gas Utility’s Capital Improvement Program (CIP), as described in Section 6 (CIP Reserve) d) For rate stabilization, as described in Section 7 (Rate Stabilization Reserve) e) For operating contingencies, as described in Section 8 (Operations Reserve) f) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 9 (Unassigned Reserves) Section 4. Reserve for Commitments At the end of each fiscal year the Gas Supply Fund and Gas Distribution Fund Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Wastewater Collection Utility at that time. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Gas Financial Plan Section 5. Reserve for Reappropriations At the end of each fiscal year the Gas Supply Fund and Gas Distribution Fund Reserve for Reappropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re-appropriated to the following fiscal year for each fund in accordance with Palo Alto Municipal Code Section 2.28.090. Section 6. CIP Reserve The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: e) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense f) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added to or removed from the Reserve for Commitments as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. g) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. h) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek Council approval to hold funds in this reserve in excess of the maximum level, if they are held for a specific future purpose related to the CIP. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Gas Financial Plan Section 7. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Gas Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. Section 8. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Gas Utility’s Fund Balance not included in the reserves described in Section 4-Section 7 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 8 d) below. Staff will manage the Operations Reserve according to the following practices: a) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 90 days of O&M and commodity expense Maximum Level 120 days of O&M and commodity expense b) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. c) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Gas Utility shall be designed to return the Operations Reserve to its target level by the end of the forecast period. d) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Gas Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 9, below. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Gas Financial Plan Section 9. Unassigned Reserve If the Operations Reserve reaches its maximum level, any further additions to the Gas Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Gas Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2020, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. Section 10. Intra-Utility Transfers Between Supply and Distribution Funds The Gas Utility records costs in two separate funds: the Gas Supply Fund and the Gas Distribution Fund. At the end of each fiscal year staff is authorized to transfer an amount equal to the difference between Gas Supply Fund costs and Gas Supply Fund Revenues from the Gas Distribution Fund Operations Reserve to the Gas Supply Fund, or vice versa. Such transfers shall be included in the ordinance closing the budget for the fiscal year. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Wastewater Collection Financial Plan WASTEWATER COLLECTION UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the Wastewater Collection Utility Financial Plan: Section 1. Definitions e) “Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, if the Financial Plan delivered in conjunction with the FY 2015 budget includes projections for FY 2015 to FY 2019, FY 2015 to FY 2019 would be the Financial Planning Period. f) “Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. g) “Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. h) “Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Reserves The Wastewater Collection Utility’s Fund Balance is reserved for the following purposes: c) For existing contracts, as described in Section 3 (Reserve for Commitments) d) For operating and capital budgets re-appropriated from previous years, as described in Section 4 (Reserve for Re-appropriations) e) For cash flow management and contingencies related to the Wastewater Collection Utility’s Capital Improvement Program (CIP), as described in Section 5 (CIP Reserve) f) For rate stabilization, as described in Section 6 (Rate Stabilization Reserve) g) For operating contingencies, as described in Section 7 (Operations Reserve) h) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 8 (Unassigned Reserves). Section 3. Reserve for Commitments At the end of each fiscal year the Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Wastewater Collection Utility at that time. Section 4. Reserve for Re-appropriations At the end of each fiscal year the Reserve for Re-appropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re- appropriated to the following fiscal year in accordance with Palo Alto Municipal Code Section 2.28.090. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Wastewater Collection Financial Plan Section 5. CIP Reserve The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: i) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense j) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added or removed from to that reserve as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. k) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. l) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. Section 6. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Wastewater Collection Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Wastewater Collection Financial Plan Section 7. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Wastewater Collection Utility’s Fund Balance not included in the reserves described in Section 3-Section 6 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 7(d) below. Staff will manage the Operations Reserve according to the following practices: e) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 105 days of O&M and commodity expense Maximum Level 150 days of O&M and commodity expense f) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. g) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Wastewater Collection Utility shall be designed to return the Operations Reserve to its target level within four years. h) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Wastewater Collection Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 8, below. Section 8. Unassigned Reserve If the Operations Reserve reaches its maximum level, any further additions to the Wastewater Collection Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Wastewater Collection Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2020, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Water Financial Plan WATER UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the Water Utility Financial Plan: Section 1. Definitions i) “Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, for the Water Utility Financial Plan delivered in conjunction with the FY 2015 budget, FY 2015 to FY 2021 is the Financial Planning Period. j) “Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. k) “Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. l) “Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Reserves The Water Utility’s Fund Balance is reserved for the following purposes: i) For existing contracts, as described in Section 3 (Reserve for Commitments) j) For operating and capital budgets re-appropriated from previous years, as described in Section 4 (Reserve for Re-appropriations) k) For cash flow management and contingencies related to the Water Utility’s Capital Improvement Program (CIP), as described in Section 5 (CIP Reserve) l) For rate stabilization, as described in Section 6 (Rate Stabilization Reserve) m) For operating contingencies, as described in Section 7 (Operations Reserve) n) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 8 (Unassigned Reserves). Section 3. Reserve for Commitments At the end of each fiscal year the Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Water Utility at that time. Section 4. Reserve for Re-appropriations At the end of each fiscal year the Reserve for Re-appropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re- appropriated to the following fiscal year in accordance with Palo Alto Municipal Code Section 2.28.090. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Water Financial Plan Section 5. CIP Reserve The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: m) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense n) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added or removed from to that reserve as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. o) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. p) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. Section 6. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Water Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the next Financial Planning Period. Reserves Management Practices Exhibit 8 to Attachment A Updated by Council with the adoption of the FY 2016 Water Financial Plan Section 7. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Water Utility’s Fund Balance not included in the reserves described in Section 3-Section 6 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 7(d) below. Staff will manage the Operations Reserve according to the following practices: i) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 90 days of O&M and commodity expense Maximum Level 120 days of O&M and commodity expense j) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. k) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Water Utility shall be designed to return the Operations Reserve to its target level within four years. l) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Water Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 8, below. Section 8. Unassigned Reserve If the Operations Reserve reaches its maximum level, any further additions to the Water Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Water Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2021, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time.