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HomeMy WebLinkAboutStaff Report 3023 City of Palo Alto (ID # 3023) City Council Staff Report Report Type: Consent Calendar Meeting Date: 9/4/2012 September 04, 2012 Page 1 of 3 (ID # 3023) Summary Title: Workers Comp third-party administration services contract Title: Approval of a Contract for Up to Five Years with York Risk Services Group, Inc. In a Total Amount Not to Exceed $1,175,000 for Workers’ Compensation Claims Administration Services. From: City Manager Lead Department: Human Resources Recommendation Staff recommends that Council: 1. Approve and authorize the City Manager or his designee to execute the attached contract with York Risk Services Group Inc. effective July 1, 2012 to provide workers’ compensation claims administration services. The total amount for the three year contract will not exceed $696,150. 2. Authorize the City Manager or his designee to exercise the option to renew the contract for two additional one-year periods in the amount not to exceed $239,012 per year; provided York Risk Services Group Inc. continues to meet the City’s needs and the quality of its work is acceptable during the term of the contract. Background The work to be performed under the contract is for third-party claims administration services for the City’s workers’ compensation program. These services are currently provided by York Risk Services Group Inc. These services include: the processing of all workers’ compensation claims in accordance with applicable Labor Code regulations; engaging services related to the investigation and defense of claims; engaging the services of appropriate medical providers; determining what benefits, if any, should be paid; handling all the necessary forms in each reported claim; and performing all tasks in a timely manner as required under California workers’ compensation laws. The term of the proposed contract with York Risk Services Group Inc. ends on June 30, 2017. September 04, 2012 Page 2 of 3 (ID # 3023) As it is the City’s obligation to ensure that administration of the workers’ compensation program is managed in the most effective manner, the City requested proposals from other claims administrators to see what alternatives other firms had to offer. Discussion Selection Process Staff sent a request for proposals to eight firms on April 20, 2012. The proposal period was twenty-one days. A total of seven firms submitted proposals ranging between $205,500 to $250,000 per year. Human Resources staff carefully reviewed the proposals in response to the Request for Proposal relative to the following criteria:  Public agency experience, specifically with medium size cities including public safety officers benefits (California Labor Code 4850 provides injured public safety employees with salary continuation up to one year in lieu of temporary disability and requires additional handling and knowledge);  Stability of ownership and management experience;  Ability to provide innovative programs and services;  Established, reliable, reporting technology and online capabilities; and  Customer service capability. Two finalists were selected to be interviewed. York was selected to continue serving as the City’s third party administrator. York has an exhaustive list of California cities clients and thus are able to offer knowledge and resources to meet the needs of the City’s workers’ compensation program. They have a proactive claims management philosophy focused on communication, quality control and partnership. Claim frequency and cost have decreased in the most recent six-year period and this is attributed to the diligence of the York claim handling team, their familiarity with the unique needs of Palo Alto’s program and the collaboration established with the City’s risk management staff. In the previous three year totals of new claim frequency have decreased from 133 in 2008-2009 to 93 in 2011-2012. The total claim cost decreased by approximately $400,000. In addition, York has an established, reliable document management system with superior features and reporting capabilities that has created efficiencies and provides customer reports. York has successfully demonstrated its ability to provide a high level of quality, innovative services and results in its claims administration services and it was not evident that other vendors would provide any higher level of service or quality. Resource Impact York will charge a flat fee, not to exceed $232,050 annually for the first three years of the contract. Funding for this agreement is currently provided in the Fiscal Year 2013 budget in the amount of $300,300 for this year. Based on the not to exceed actual amount of the new contract, the City will experience a $68,250 savings in the FY 13 Workers’ Compensation Fund. September 04, 2012 Page 3 of 3 (ID # 3023) Policy Implications This recommendation is consistent with current City policies. Environmental Review This is not a project requiring review under the California Environmental Quality Act (CEQA). Attachments:  Contract For Workers Comp Admin (PDF) Prepared By: Sandra Blanch, Assistant Director, Human Resources Department Department Head: Kathryn Shen, Director, Human Resources City Manager Approval: ____________________________________ James Keene, City Manager CITY OF PALO ALTO CONTRACT NO. C12145543 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND YORK INSURANCE SERVICES GROUP, INC. FOR PROFESSIONAL SERVICES This Agreement is entered into on this day of August, 2012, ("Agreement") by and between the CITY OF PALO ALTO, a California chartered municipal corporation ("CITY"), and YORK RISK SERVICES GROUP, INC., a New York Corporation and authorized to do business in State of California, located at 750 The City Drive, Suite 350, Orange, California 92868 ("CONSULTANT"). RECITALS The following recitals are a substantive portion ofthis Agreement. A. CITY intends to outsource the administration of its Self-Insured Worker Compensation Program ("Project") and desires to engage a consultant to provide Third Party Administration Services for its Self-Insured Worker Compensation Program ("Services"). B. CONSULTANT has represented that it has the necessary professional expertise, qualitications, and capability, and all required licenses and/or certifications to provide the Services. C. CITY in reliance on these representations desires to engage CONSULT ANT to provide the Services as more fully described in Exhibit "A", attached to and made a part ofthis Agreement. NOW, THEREFORE, in consideration ofthe recitals, covenants, terms, and conditions, this Agreement, the parties agree: AGREEMENT SECTION 1. SCOPE OF SERVICES. CONSULTANT shall perform the Services described in Exhibit "A" in accordance with the terms and conditions contained in this Agreement. The performance of all Services shall be to the reasonable satisfaction of CITY. SECTION 2. TERM. The term of this Agreement shall be from the date of its full execution through June 30, 2015 unless terminated earlier pursuant to Section 19 ofthis Agreement. .CITY retains option to renew for up to two additional one (I) year periods based upon CONSULTANT's performance of the Services described in Exhibit A, Scope of Services, attached to and made a part of this Agreement. SECTION 3. SCHEDULE OF PERFORMANCE. Time is of the essence in the performance of Services under this Agreement. CONSULT ANT shall complete the Services within the term ofthis Agreement and in accordance with the schedule set forth in Exhibit "B", attached to and made a part of this Agreement. Any Services for which times for performance are not specified in this Agreement shall be commenced and completed by CONSULT ANT in a reasonably prompt and timely manner based upon the circumstances and direction communicated to the CONSULTANT. CITY's Professional Services Rev. June 2, 2010 agreement to extend the term or the schedule for performance shall not preclude recovery of damages for delay if the extension is required due to the fault of CONSULTANT. SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit "A", including both payment for professional services and reimbursable expenses, during the initial term shall not exceed Two Hundred Thirty Two Thousand Fifty Dollars per year ($232,050.00), except for Years 4 and 5, if exercised. In the event Additional Services are authorized, the total compensation for services and reimbursable expenses shall not exceed Two Hundred Thirty Two Thousand Fifty Dollars ($232,050.00) per year. In the event the City chooses to exercise its option to renew for up to two additional one year periods, the compensation to be paid to CONSULTANT for performance of the services described in Exhibit "A" shall not exceed the amounts specified in Exhibit C. Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit "C". CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit "A". SECTION 5. INVOICES. In order to request payment, CONSULTANT shall submit monthly invoices to the CITY describing the services performed and the applicable charges (including an identification of personnel who performed the services, hours worked, hourly rates, and reimbursable expenses), based upon the CONSULTANT's billing rate. If applicable, the invoice shall also describe the percentage of completion of each task. The information in CONSULTANT's payment requests shall be subject to verification by CITY. CONSULTANT shall send all invoices to the City's project manager at the address specified in Section 13 below. The City will generally process and pay invoices within thirty (30) days of receipt. SECTION 6. QUALIFICATIONS/STANDARD OF CARE. All of the Services shall be performed by CONSULTANT or under CONSULTANT's supervision. CONSULTANT represents that it possesses the professional and technical personnel necessary to perform the Services required by this Agreement and that the personnel have sufficient skill and experience to perform the Services assigned to them. CONSULTANT represents that it, its employees and subconsultants, if permitted, have and shall maintain during the term of this Agreement all licenses, permits, qualifications, insurance and approvals of whatever nature that are legally required to perform the Services. All of the services to be furnished by CONSULTANT under this agreement shall meet the professional standard and quality that prevail among professionals in the same discipline and of similar knowledge and skill engaged in related work throughout California under the same or similar circumstances. SECTION 7. COMPLIANCE WITH LAWS. CONSULTANT shall keep itselfinformed of and in compliance with all federal, state and local laws, ordinances, regulations, and orders that may affect in any manner the Project or the performance of the Services or those engaged to perform Services under this Agreement. CONSULTANT shall procure all permits and licenses, pay all 2 Professional Services Rev. June 2, 2010 C:\Users\rrothery\AppData\LocaI\Microsoft\ Windows\ Temporary Inlernet FiJcs\Content.Outlook\MZKX6XI8\C1214.5.543 York Risk Draft W-York FINAL,doc charges and fees, and give all notices required by law in the perfonnance of the Services. SECTION 8. ERRORS/OMISSIONS. CONSULTANT shall correct, at no cost to CITY, any and all errors, omissions, or ambiguities in the work product submitted to CITY, provided CITY gives notice to CONSULTANT. If CONSULTANT has prepared plans and specifications or other design documents to construct the Project, CONSULTANT shall be obligated to correct any and all errors, omissions or ambiguities discovered prior to and during the course of construction of the Project. This obligation shall survive termination of the Agreement. SECTION 9. COST ESTIMATES. If this Agreement pertains to the design of a public works project, CONSULTANT shall submit estimates of probable construction costs at each phase of design submittal. Ifthe total estimated construction cost at any submittal exceeds ten percent (1 0%) of the CITY's stated construction budget, CONSULTANT shall make recommendations to the CITY for aligning the PROJECT design with the budget, incorporate CITY approved recommendations, and revise the design to meet the Project budget, at no additional cost to CITY. SECTION 10. INDEPENDENT CONTRACTOR. It is understood and agreed that in performing the Services under this Agreement CONSULTANT, and any person employed by or contracted with CONSULTANT to furnish labor and/or materials under this Agreement,. shall act as and be an independent contractor and not an agent or employee of the CITY. Notwithstanding the foregoing, CONSULTANT shall be deemed the agent of the City for the limited purpose of discharging its duties, as specifically set forth in this Agreement. SECTION 11. ASSIGNMENT. The parties agree that the expertise and experience of CONSUL TANT are material considerations for this Agreement. CONSULTANT shall not assign or transfer any interest in this Agreement nor the performance of any of CONSULTANT's obligations hereunder without the prior v,lfitten consent of the city manager. Consent to one assignment will not be deemed to be consent to any subsequent assignment. Any assignment made without the approval of the city manager will be void. SECTION 12. SUBCONTRACTING. CONSULTANT shall not subcontract any portion ofthe work to be performed under this Agreement without the prior written authorization of the city manager or designee. CONSULTANT shall be responsible for directing the work of any subconsultants and for any compensation due to subconsultants. CITY assumes no responsibility whatsoever concerning compensation. CONSULTANT shall be fully responsible to CITY for all acts and omissions of a subconsuitant. CONSULTANT shall change or add subconsultants only with the prior approval of the city manager or his designee. SECTION 13. PROJECT MANAGEMENT. CONSULTANT will assign Marcus Beverly as the Project Director to have supervisory responsibility for the performance, progress, and execution of the Services and Debra Yokota as the project Manager to represent CONSULTANT during the 3 Professional Services Rev. June 2, 2010 C:\Users\rrothery\AppData\Local\Microsofi\ Windows\Temporary Inlcrnet Files\Colltent.Outlook\MZKX6Xl8\C12145543 York Risk Draft W-York FINAL.doc day-to-day work on the Project. If circumstances cause the substitution of the project director, project coordinator, or any other key personnel for any reason, the appointment of a substitute project director and the assignrhent of any key new or replacement personnel will be subject to the prior written approval of the CITY's project manager. CONSULTANT, at CITY's request, shaH promptly remove personnel who CITY finds do not perform the Services in all acceptable manner, are uncooperative, or present a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property. The City's project manager is Sandra Blanch, Email: Sandra.B1anch@CityotPaloAlto.org , Telephone: (650) 329-2294 Human Resources Department, 250 Hamilton Avenue Palo Alto, CA 94303. The project manager will be CONSULTANT's point of contact with respectto performance, progress and execution of the Services. The CITY may designate an alternate project manager from time to time. SECTION 14. OWNERSHIP OF MATERIALS. Upon delivery, all work product, including without limitation, aH writings, drawings, plans, reports, specifications, calculations, documents, other materials and copyright interests developed under this Agreement shaH be and remain the exclusive property of CITY without restriction or limitation upon their use. CONSULTANT agrees that all copyrights which arise from creation of the work pursuant to this Agreement shaH be vested in CITY, and CONSUL TANTwaives and relinquishes aH claims to copyright or other inteHectual property rights in favor of the CITY. Neither CONSULTANT nor its contractors, ifany, shaH make any of such materials available to any individual or organization without the prior written approval of the City Manager or designee. CONSULTANT makes no representation of the suitability of the work product for use in or application to circumstances not contemplated by the scope of work. SECTION 15. AUDITS. CONSULTANT will permit CITY to audit, at any reasonable time during the term of this Agreement and for three (3) years thereafter, CONSULTANT's records pertaining to matters covered by this Agreement. CONSUL T A~T further agrees to maintain and retain such records for at least three (3) years after the expiration or earlier termination of this Agreement. SECTION 16. INDEMNITY. 16.1. To the fuHest extent permitted by law, CONSULTANT shall protect, indemnifY, defend and hold harmless CITY, its Council members, officers, employees and agents (each an "Indemnified Party") from and against any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or ally other loss, including all costs and expenses of whatever nature including attorneys fees, experts fees, court costs and disbursements ("Claims") resulting from, arising out of or in any manner related to performance or nonperformance by CONSULTANT, its officers, employees, agents or contractors under this Agreement, regardless of whether or not it is caused in part by an Indemnified Party. 16.2. Notwithstanding the above, nothing in this Section 16 shaH be construed to require CONSULTANT to indemnifY an Indemnified Party from Claims arising from the active negligence, sole negligence or willful misconduct of an Indemnified Party. 16.3. The acceptance of CONSULTANT's services and duties by CITY shall not 3 Professional Services Rev. June 2, 2010 C:\Users\rrothery\AppData\Loeal\Microsoft\ Windows\Temporary Internet Files\Content.Outlook\MZKX6XJ8\C1214.5543 Y Qrk Risk Draft W· York FINALdoc operate as a waiver of the right of indemnification. The provisions of this Section 16 shall survive the expiration or early termination of this Agreement. SECTION 17. WAIVERS. The waiver by either party of any breach or violation of any covenant, term, condition or provision of this Agreement, or of the provisions of any ordinance or law, will not be deemed to be a waiver of any other term, covenant, condition, provisions, ordinance or law, or of any subsequent breach or violation of the same or of any other term, covenant, condition, provision, ordinance or law. SECTION 18. INSURANCE. 18.1. CONSULTANT, at its sole cost and expense, shall obtain and maintain, in full force and effect during the term of this Agreement, the insurance coverage described in Exhibit "D". CONSULTANT and its contractors, if any, shall obtain a policy endorsement naming CITY as an additional insured under any general liability or automobile policy or policies. 18.2. All insurance coverage required hereunder shall be provided through carriers with AM Best's Key Rating Guide ratings of A-:VII or higher which are licensed or authorized to transact insurance business in the State of California. Any and all contractors of CONSULTANT retained to perform Services under this Agreement will obtain and maintain, in full force and effect during the term of this Agreement, identical insurance coverage, naming CITY as an additional insured under such policies as required above. 18.3. Certificates evidencing such insurance shall be filed with CITY concurrently with the execution of this Agreement. The certificates will be subject to the approval of CITY's Risk Manager and will contain an endorsement stating that the insurance is primary coverage and will not be canceled, or materially reduced in coverage or limits, by the insurer except after filing with the Purchasing Manager thirty (30) days' prior written notice of the cancellation or modification, CONSULTANT shall be responsible for ensuring that current certificates evidencing the insurance are provided to CITY's Purchasing Manager during the entire tenn of this Agreement. 18.4. The procuring of such required policy or policies of insurance will not be construed to limit CONSULTANT's liability hereunder nor to fulfill the indemnification provisions of this Agreement. Notwithstanding the policy or policies of insurance, CONSULTANT will be obligated for the full and total amount of any damage, injury, or loss caused by or directly arising as a result of the Services performed under this Agreement, including such damage, injury, or loss arising after the Agreement is terminated or the term has expired. SECTION 19. TERMINATION OR SUSPENSION OF AGREEMENT OR SERVICES. 19.1. The City Manager may suspend the performance of the Services, in whole or in part, or terminate this Agreement, with or without cause, by giving ten (10) days prior written notice thereof to CONSULTANT. Upon receipt of such notice, CONSULTANT will immediately discontinue its performance of the Services. 5 Professional Serviees Rev. June 2, 20tO C:\Uscrs\rrofhery\AppDala\Local\Microsoft\Windows\Temporary Internet Flles\Contellt.Outlook\MZKX6XI8\CI2145543 York Risk Draft W-York FINAL,doc 19.2. CONSULTANT may terminate this Agreement or suspend its performance of the Services by giving thirty (30) days prior written notice thereofto CITY, but only in the event ofa substantial failure of performance by CITY. 19.3. Upon such suspension or termination, CONSULTANT shall deliver to the City Manager immediately any and all copies of studies, sketches, drawings, computations, and other data, whether or not completed, prepared by CONSULTANT or its contractors, if any, or given to CONSULTANT or its contractors, if any, in connection with this Agreement. Such materials will become the property of CITY. 19.4. Upon such suspension or termination by CITY, CONSULTANT will be paid for the Services rendered or materials delivered to CITY in accordance with the scope of services on or before the effective date (i.e., 10 days after giving notice) of suspension or termination; provided, however, if this Agreement is suspended or terminated on account of a default by CONSULTANT, CITY will be obligated to compensate CONSULTANT only for that portion of CONSULTANT's services which are of direct and immediate benefit to CITY as such determination may be made by the City Manager acting in the reasonable exercise ofhislher discretion. The following Sections will survive any expiration or termination of this Agreement: 14, 15, 16,19.4,20, and 25. 19.5. No payment, partial payment, acceptance, or partial acceptance by CITY will operate as a waiver on the part of CITY of any of its rights under this Agreement. 6 Professional Services Rev. June 2, 2010 C:\Uscrs\rrothery\AppData\Local\Microsoft\Windows\Temporary Intemet Files\Content,Outlook\MZKX6XI8\C12145543 York Risk Draft W-York FINAL.doc SECTION 20. NOTICES. All notices hereunder will be given in writing and mailed, postage prepaid, by certified mail, addressed as follows: To CITY: Office of the City Clerk City of Palo Alto Post Office Box 10250 Palo Alto, CA 94303 With a copy to the Purchasing Manager To CONSULTANT: With a copy to: Jody A. Gray Senior Vice President York Risk Services Group, Inc. 750 The City Drive, Suite 350 Orange, CA 92868 Peter E. Lind, Senior Vice President and General Counsel York Risk Services Group, Inc. 99 Cherry Hill Road, Suite 102 Parsippany, New Jersey 07054 SECTION 21. CONFLICT OF INTEREST. 21.1. In accepting this Agreement, CONSULTANT covenants that it presently has no interest, and will not acquire any interest, direct or indirect, tinancial or otherwise, which would conflict in any manner or degree with the performance of the Services. 21.2. CONSULTANT further covenants that, in the performance of this Agreement, it will not employ subconsultants, contractors or persons having such an interest. CONSULTANT certifies that no person who has or will have any tinancial interest under this Agreement is an officer or employee of CITY; this provision will be interpreted in accordance with the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State of California. 21.3. If the Project Manager determines that CONSULTANT is a "Consultant" as that term is defined by the Regulations of the Fair Political Practices Commission, CONSULTANT shall be required and agrees to file the appropriate fmandal disclosure documents required by the Palo Alto Municipal Code and the Political Reform Act. SECTION 22. NONDISCRIMINATION. As set forth in Palo Alto Municipal Code section 2.30.510, CONSULTANT certifies that in the performance of this Agreement, it shall not discriminate in the employment of any person because of the race, skin color, gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status, familial status, weight or height of such person. CONSULTANT acknowledges that it has read and understands the 7 Professional Services Rev. June 2,2010 C:\Users\rfOthery\AppData\LocaJ\Microso£l\ Windows\Temporory Internet FiJes\Content.Outlook\MZKX6XI8\C12145543 York Risk Draft W-York FINAL.doc provisions of Section 2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination Requirements and the penalties for violation thereof, and agrees to meet all requirements of Section 2.30.510 pertaining to nondiscrimination in employment. SECTION 23. ENVIRONMENTALLY PREFERRED PURCHASING AND ZERO WASTE REOUIREMENTS. CONSULTANT shall comply with the City's Environmentally Preferred Purchasing policies which are available at the City's Purchasing Department, incorporated by reference and may be amended from time to time. CONSULTANT shall comply with waste reduction, reuse, recycling and disposal requirements of the City's Zero Waste Program. Zero Waste best practices include first minimizing and reducing waste; second, reusing waste and third, recycling or composting waste. In particular, Consultant shall comply with the following zero waste requirements: • All printed materials provided by Consultant to City generated from a personal computer and printer including but not limited to, proposals, quotes, invoices, reports, and public education materials, shall be double-sided and printed on a minimum of30% or greater post-consumer content paper, unless otherwise approved by the City's Project Manager. Any submitted materials printed by a professional printing company shall be a minimum of 30% or greater post-consumer material and printed with vegetable based inks. • Goods purchased by Consultant on behalf of the City shall be purchased in accordance with the City's Environmental Purchasing Policy including but not limited to Extended Producer Responsibility requirements for products and packaging. A copy of this policy is on file at the Purchasing Office. • Reusable/returnable pallets shall be taken back by the Consultant, at no additional cost to the City, for reuse or recycling. Consultant shall provide documentation from the facility accepting the pallets to verifY that pallets are not being disposed. SECTION 24. NON-APPROPRIATION 24.1. This Agreement is subject to the fiscal provisions of the Charterofthe City of Palo Alto and the Palo Alto Municipal Code. This Agreement will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or (b) at any time within a fiscal year in the event that funds are only appropriated for a portion ofthe fiscal year and funds for this Agreement are no longer available. This section shall take precedence in the event of a conflict with any other covenant, term, condition, or provision of this Agreement. SECTION 25. MISCELLANEOUS PROVISIONS. 25.1. This Agreement will be governed by the laws of the State of California. 25.2. In the event that an action is brought, the parties agree that trial of such action will be vested exclusively in the state courts of California in the County of Santa Clara, State of California. 25.3. The prevailing party in any action brought to enforce the provisions of this 8 Professional Services Rev. June 2,2010 CIL sers\rrothery\AppDala\Locai\Microsofi\ Windows\Tcmporary Internet Files\Colltent.Outlook\MZKX6XI8\C12145543 York Risk Draft W-York FINAL.doc Agreement may recover its reasonable costs and attorneys' fees expended in connection with that action. The prevailing party shall be entitled to recover an amount equal to the fair market value of legal services provided by attorneys employed by it as well as any attorneys' fees paid to third parties. 25.4. This document represents the entire and integrated agreement between the parties and supersedes all prior negotiations, representations, and contracts, either written or oral. This document may be amended only by a written instrument, which is signed by the parties. 25.5. The covenants, terms, conditions and provisions of this Agreement will apply to, and will bind, the heirs, successors, executors, administrators, assignees, and consultants of the parties. 25.6. If a court of competent jurisdiction finds or rules that any provision of this Agreement or any amendment thereto is void or unenforceable, the unaffected provisions of this Agreement and any amendments thereto will remain in full force and effect. 25.7. All exhibits referred to in this Agreement and any addenda, appendices, attachments, and schedules to this Agreement which, from time to time, may be referred to in any duly executed amendment hereto are by such reference incorporated in this Agreement and will be deemed to be a part of this Agreement. 25.8 If, pursuant to this contract with CONSULTANT, City shares with CONSULTANT personal information as defined in California Civil Code section l798.81.5(d) about a California resident ("Personal Information"), CONSULTANT shall maintain reasonable and appropriate security procedures to protect that Personal Information, and shall inform City immediately upon learning that there has been a breach in the security of the system or in the security of the Personal Information. CONSULTANT shall not use Personal Information for direct marketing purposes without City's express written consent. II II II II II II II II 9 Professiollal Services Rev. June 2, 2010 C:\Users\rrolhery\AppData\Loca\\Microsoft\ Windows\T ernporal)' Internet FiJes\Content.Outlook\MZKX6Xl8\C12 J 45543 York Risk Draft W-York FINAL.doc /I /I /I 10 Professional Services Rev. June 2,2010 C:\Users\rrothery\AppDafa\Local\Microsoft\Windows\TempoTary Internet Files\Contenl.Oul!ook\MZKX6XI8\C12145543 York Risk Draft W-York FINAL.doc 25.9 All unchecked boxes do not apply to this agreement. 25.10 The individuals executing this Agreement represent and warrant that they have the legal capacity and authority to do so on behalf of their respective legal entities. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. CITY OF PALO ALTO YORK RISK SERVICES GROUP, INC City Manager APPROVED AS TO FORM: Senior Asst. City Attorney Date: Attachments: EXHIBIT "A": EXHIBIT "B": EXHIBIT "C": EXHIBIT "D": SCOPE OF WORK. SCHEDULE OF PERFORMANCE COMPENSATION INSURANCE REQUIREMENTS l\ Professional Services Rev. June 2, 2010 C'\Users\rrotitery\AppData\Local\Microsofi\ Windows\Temporary Internet Piles\Content.Outlook\MZKX6XI8\C 12145543 York Risk Draft W-York FrNAL.doc EXHIBIT "A" SCOPE OF SERVICES WORKERS' COMPENSATION PROGRAM ADMINISTRATION The intent of this Scope of Services is to insure that the CITY and York agree on the service levels outlined herein this agreement in an effort to maintain the highest customer service standards to the benefit of the CITY. I. INTRODUCTION The CITY of Palo Alto (CITY) is self-insured for workers' compensation in the State of Cali fomi a through a combination of self-insurance (Certificate #7102) and excess coverage. Under this Scope of Services, York Risk Services Group, Inc. (York) shall administer the Workers' Compensation Program of the CITY of Palo Alto, in accordance with the terms of this agreement and as set forth in this scope of services. II. CLAIMS MANAGEMENT REOUIREMENTS AND SCOPE OF SERVICES York Agrees: A. To examine, on behalf of the CITY, all reports of industrial injury or illness relating to CITY employees and reported to York; B. To engage the services ofperson(s) or firm(s) other than York, upon written approval from the CITY, for services relating to the investigation and defense of claims, and to coordinate services ancillary to claims. C. To determine in a timely and accurate mmmer, on behalf ofthe CITY, what benefits, if any, should be paid or rendered under the applicable workers' compensation laws in each reported claim; D. To pay compensation, medical expenses, Allocated Loss Expenses, and other benefits as prescribed by law out of funds provided by the CITY; E. To maintain a claim file on each reported claim which shall be available to the CITY at all times for inspection and to conduct, at a time and frequency to be determined by the CITY, claim file reviews with the CITY at a location to be determined by the CITY; F. To aggressively handle subrogation claims against responsible parties in order to preserve the CITY's right to recovery; G. To consult with and advise the CITY on any matter arising in conjunction with the business of the CITY which involves the subject matter of this Agreement; H. To provide all necessary forms and supplies for the efficient operation of the Workers' Compensation Program, including customized checks bearing the CITY name and seal, and to prepare and file all legally required forms and documents; ] Professiona.l Servicc.s Rev. June 2, 2010 C:\Users\rrothery\AppData\Local\Microsoft\Windows\Temporary Internet Files\Conrent.Outlook\MZKX6Xlg\C 12145543 York Risk Draft W-Y ark FINAL.doc 1. The examiner assigned to the CITY of Palo Alto shall handle the CITY's program exclusively and will not be assigned to any other accounts. The examiner shall have a minimum of five years' experience and a minimum of two years 4850 experience, unless other than these minimums are authorized by the CITY. J. Supervisor(s) and manager(s) must have a minimum of ten (10) years of experience handling/supervising workers' compensation and be SIP certified at the time of contract start time. K. The CITY retains the right to control the selection of all legal, nurse case management and investigative services. The responsibility for assigning such services shall be with the Assistant Director ofHR and/or the CITY Safety Officer. The contractor's claims examiner shall coordinate the daily vendor services. L. CITY retains the right to control the selection of subrogation counsel. Aggressive subrogation services are desired as part of the agreement. M. To engage Qualified Vocational Rehabilitation Representative services if required and shall be the responsibility of York with the approval of the Assistant Director of HR and/or the CITY Safety Officer. N The CITY shall be notified prior to any staffing changes with any claims person assigned to the account. In the event that York, at any time during this agreement, intends to reassign any claims person assigned to the account, York shall notifY the CITY prior to reassignment of any staff member and allow the CITY to be involved in the decision-making process. In addition, the CITY of Palo Alto shall retain the right to participate in the selection of the senior and assistant examiners assigned to the account; O. In the event that the CITY, at any time during the term ofthis agreement, is dissatisfied with any claims person assigned to the account, the CITY will notifY York of their dissatisfaction. If after 60 days from notification, the CITY is still dissatisfied, York shaH remove said person assigned immediately upon recei ving written notification from the CITY of the desire for the removal of such person; P. To provide the CITY with computer-generated loss runs, case logs, check registers, risk management reports and any other claim related reports requested by the CITY, at a frequency to be determined by the CITY; Q. To biannually provide a loss report for claims with no activity for the previous six months; R To provide monthly, a comprehensive claims report as described by the CITY two weeks or less after the end of the reporting period including but not limited to: workers' compensation claims summary report; workers' compensation fiscal year claim summary report; litigation summary report; modified duty, status report; and detail claim summary report. S. To utilize a third party vendor, upon the approval of the CITY, to review and cost control, all 12 Professional Services Rev. June 2, 2010 C:\LJscrs\rrothel}'\AppDa\a\LocaIWicrosoft\ Windows\Temporal}' Internet Files\Content.Out!ook\MZKX6X18\C 1214.'L'543 York Risk Draft w~ York FINAL.doc medical, hospital and drug bills and to assist the CITY with designating industrial medical clinics and hospitals which will provide the CITY with a preferred provider (PPO) discount at fees less than the Industrial Fees Schedule (IFS), and to provide an itemized list of all medical savings resulting from this program, at a frequency to be determined by the CITY; T. To utilize a third party vendor, upon the approval of the CITY, to provide Utilization Review services consistent with ACOEM guidelines and the California Labor Code to monitor frequency, duration and appropriateness of all services during the claim life, and to provide an itemized list of all medical savings resulting from this program, at a frequency to be determined by the CITY; u. To subscribe to and pay on behalf of the CITY, enrollment in the Index Bureau System on behalf of the CITY, for workers' compensation claims in Califomiaand to report to the Index Bureau each and every Indemnity claim filed; v. To provide toll-free "800" telephone numbers for employees ofthe CITY to contact York regarding questions or concerns regarding claims information; and w. To provide a complete and detailed electronic conversiun of all claims data. X. To coordinate and attend file review meetings with CITY staff and claims staff on a quarterly basis and may attend additional meetings with other CITY staff as required. III. SPECIAL CLAIMS HANDLING SERVICES 1. York agrees to provide the following Special Claims Handling Service: A. To establish Indemnity of Lost Time Claims within five (5) days upon receipt of the Employers First Report oflnjury (Form 5020) from the CITY. The definition of an Indemnity Claim shall be an industrial injury or illness claim for which any of the following benefits are claimed: 1. Temporary Disability 2. Permanent Disability 3. Life Pension 4. Death; B. To confer wi th the Assistant HR Director or Safety Officer regarding questions, reports, or issues concerning claims and to assist CITY department managers and supervisors regarding questions, concerns, or issues involving employee claims C. To immediately notify the Assistant HR Director, by providing a copy of a Reserve Computation Sheet, of any reserve changes over twenty-thousand dollars ($20,000.00); D. To review and obtain advance notice and approval by Assistant Director of HR or CITY Safety Officer of any Claim Denials; IJ Professional Services Rev. June 2, 2010 C:\Users\rrothcry\AppData\LocaJ\Microsoft\Windows\Temporary Internet FiJes\Content.Outlook\:MZKX6XI8\C12145543 York Risk Draft W-York FINALdoe E. To close Medical Only Claims within twelve (12) months from the date of injury or within twelve (12) months from last day of treatment. The CITY will be updated on closures every thirty (30) days. Exceptions to this requirement shall be reported in writing to the CITY; F. To confer with the Assistant Director ofHR or Safety Officer as the following conditions arise: To approve a Vocational Rehabilitation Plan for injuries prior to (Year to be determined) To refer a claim to a law firm or attorney To approve surveillances, sub rosa, or other investigations To obtain settlement authority over fifteen-thousand dollars ($15,000.00); G. To promptly acknowledge receipt of voice mail and email messages within 24 hours; H. To consistently maintain a high level of customer service with CITY staff and injured employees; 1. To promptly furnish the Assistant Director ofHR or Safety Officer with all required material papers, which consist of but shall not be limited to: Applications and Other Legal Documents Work Restrictions Letters from Defense Counsel Vocational Rehabilitation Reports Private Investigation Reports and Summaries Benefit Notices Delay and/or Denial of Claim Notices Medical Reports, as needed, in cases involving an Industrial Disability Retirement; J. To submit to the CITY for approval and closure within five (5) days of receipt of written notice, all undisputed Advisory Ratings. K. To provide the CITY with a check register and a claims and expense report that balances with the monthly loss experience report. These reports will be sent no later than ten (10) days following the end of each month to the Assistant Director of HR. 1. To establish controls and procedures to manage and control the cost of defense. IV. SPECIAL CLAIMS HANDLING SERVICES OF THE CITY The CITY agrees to provide the following special claims handling services: A. To promptly report to York all incidents of employee industrial injuries or illnesses; B. To promptly forward to York all applications, reports, notices, or any legal correspondence pertaining to claims administration; Professional Services. Rev. June 2,2010 14 C:\Uscrs.\rrothery\AppData\Loeal\Microsoft\ Windows\Temporary Internet Files\Content.Outiook\MZKX6XI8\C 1214554J York Risk Draft W·Y ork FINAL.doe C. When applicable, to make all attempts possible to assign employees to modified duty pursuant to the CITY of Palo Alto Workers' Compensation Modified Duty Policy; D. To make available to York funds for the payment of benefits or services for industrial injuries or illnesses; E. To pay, with funds provided by CITY, all Allocated Loss Expenses defined as: all expenses incurred on behalf of CITY and reasonably necessary for the adj ustment, handling, settlement, or resistance of claims, including litigation expenses; and F. To pay York all service fees as prescribed and included in Exhibit B -Fee Schedule. V. PROGRAM MANAGEMENT A. The Claims Supervisor shall be responsible for the following: I. Review and assign all new claims; 2. Review to determine if referral to outside investigation firm is appropriate. Supervisor will document each review whether investigation is conducted or not; 3. Review to determine if referral to defense counsel is appropriate when any of the following occur: a. Notification of applicant attorney representation b. Suspected fraud c. Subrogation d. Filing of 132A or Serious and Willful Misconduct e. Need for legal discovery or depositions, etc. f. Issues that may need to be resolved by the WCAB g. Claims involving presumptions h. Claims with incurred value over $25,000 The supervisor will document every claim file in which one or more of the above criteria exists indicating whether or not the claim should be referred to defense counsel and the reasoning for the referral; 4. Oversee the development of the claims examiner's action plan in those cases in which various alternatives may be appropriate. Supervisor will contactthe CITY of Palo Alto by telephone or email to communicate the need to consider alternative action plan options and solicit their input and/or concurrence; 5. Coordinate and attend file review meetings with CITY staff and claims staff on a quarterly basis and attend additional meetings with other CITY staff, as necessary; and 15 Proiessional Services Rev. June 2,2010 C:\Users\rrothery\AppDala\Local\Microsoft\ Windows\Temporary Intemet Files\Content.Outlook\MZKX6X[8\C 12145543 Yark Risk Draft W ~ York FINAL.doc 6. Establish a personal relationship with the primary medical vendors used by the CITY of Palo Alto and maintain a professional rapport and ongoing communication to discuss issues as necessary. B. The Senior Claims Examiner shall be responsible for the following: 1. To make initial contact with all injured workers by telephone within twenty-four (24) hours following the date York receives an indemnity claim from the CITY to explain benefits and obtain medical history, prior workers' compensation claim information and any other pertinent information. Follow-up phone contact shall be made with the injured worker at least every two (2) weeks thereafter provided the injured worker remains off work and unrepresented by council. Dates, times, and details of all telephone contacts must be documented in the claim file; 2. To contact injured workers by telephone when any ofthefollowing occurs, unless the injured worker is represented: a. Explain the delay process when claims are placed on delay; b. Explain the reason for denial when a claim is denied; c. Explain permanent and stationary findings, permanent disability and ratings; 3. To contact the CITY on delay claims to determine action plan; 4. The claims examiner shall adhere to the following three-tier system: a. Schedule the most appropriate medical treatment utilizing the designated medical scheduling service or authorized physicians: I. Physical therapy treatment shall only be authorized at facilities located in Palo Alto unless otherwise approved by the Assistant Director of HR or Safety Officer; 2. In order to expedite proper diagnosis of an injury, the claims examiner will have the discretion to authorize initial diagnostic tests such as MRI's, CT Scans, and nerve conduction studies without referral to Utilization Review; b. Employees on lost time status shall be returned to modified work status within thirty (30) days if available. Claims examiners shall aggressi vely pursue a release to modified duty for all CITY employees through written and verbal communication with the medical provider and; c. Employees on modified work status shall be returned to their usual and customary duty status as soon as possible; 5. In all cases, the claims examiner must attempt to gain and maintain medical control of cases per labor code 4600 unless a physician's statement is on file or a written change in treating physician is provided by the applicant. VI. COST REDUCTION GUARANTEE 16 Professional Services Rev. June 2, 2010 C:\Users\rrothery\AppData\LocaJ\Microsoft\Windows\Temporary Internet Files\Content.Ouciook\MZKX6XI8\C 12145543 York Risk Draft W -York FINAL.doc York agrees: A. To guarantee the CITY of Palo Alto at least a 1: 1 indemnity closure ratio in each calendar year of service under this contract. If this goal is not attained, York will credit the CITY of Palo Alto $5,000.00 ofthe annual service fee. B. To guarantee the CITY of Palo Alto that at least 32% of the indemnity claims reported during service year will be closed by the end of the service year. If this goal is not attained, York will credit the CITY of Palo Alto $5,000.00 ofthe annual service fee. VII. PENALTIES Penalties imposed by the Workers' Compensation Appeals Board (WCAB), the Department of Industrial Relations, the Division Of Workers' Compensation, the Federal Government, or any judicial forum or quasi-judicial forum in the State of California, arising out of the denial of claims shall be the responsibility of the CITY if imposed as a result of actions taken by York at the express written direction of the CITY. Penalties imposed as a result of improper denial of claims shall be the responsibility of York if no formal request for denial was obtained by or from the Assistant Director of HR. Penalties imposed as a result of either party's failure to comply with the administrative rules, regulations and the Labor Code of the State of California shall be the responsibility of the culpable party. York shall provide the CITY with a quarterly accounting of all penalties paid by Yark on behalf of the CITY, including a listing of each penalty payment and the specific claim file to which the penalty payment was charged. Penalties shall be paid out of the CITY's benefit account and York shall then reimburse the CITY within thirty days (30) of the issuance of the penalty and fines report, for those penalties and fines which are the responsibility of York under the terms and conditions of this agreement. 17 Professional Services Rev. June 2, 2010 C:\Users\rrolhery\AppData\LocaJ\Mierosoft\ Windows\Temporary Internet Files\Content.Outlook\MZKX6XI8\C12145543 York Risk Draft W -York FINAL.doc EXHmIT "B" SCHEDULE OF PERFORMANCE CONSULTANT shall perform the Services so as to complete the necessary Tasks in a timely manner and to the reasonable satisfaction of the CITY. 18 Professional Services Rev, June 2, 2010 C:\Uscrs\rrothery\AppDatB,\LoclIl'I'Microsoft\ Windows\Temporary Internet FHes\Col\(eutOutlook\MZKX6Xl&\C12145 543 York Risk Draft W ~ York F1NAL,do< EXHIBIT "C" COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement, and as set forth in the budget schedule below. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit "A" ("Basic Services") and reimbursable expenses shall not exceed $232,050.00 per year, and the amounts specified below for Years 4 & 5, if the city chooses to exercise its option to renew the contract in those years~ CONSULTANT agrees to complete all Basic Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $232,050.00. Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. CONSULTANT shall perform the tasks and categories of work as described in Exhibit A - Scope of Services and budgeted below. The CITY's Project Manager may approve in writing the transfer of budget amounts between any of the tasks or categories listed below provided the total compensation for Basic Services, including reimbursable expenses, does not exceed $232,050.00 and the total compensation for Additional Services does not exceed $232,050.00, and the amounts specified below for Years 4 & 5, if the city chooses to exercise its option to renew the contract in those years. BUDGET SCHEDULE Year 1 (2012-13) Year 2 (2013-14) Year 3 (2014-15) Year 4 Year 5 NOT TO EXCEED AMOUNT $232,050 $232,050 $232,050 The contract price for the period of July 1, 2015, through June 30, 2016, shall be based on the change in the annual average increase from April 2014 to April 2015 in the San Francisco-Oakland-San Jose Urban Wage Earners and Clerical Workers Consumers Price Index provided, however, that the increase shall not be more than three percent (3 %). The contract price for the period of July 1, 2016, through June 30, 2017, shall be based on the change 14 Professional Services Rev. June 2,2010 C:\Users\rrothery\AppOata\LocaJ\Microsoft\Windows\TemporBry Internet Files\Content.Outlook\MZKX6Xl8\CI2145543 York Risk Draft W-York FINAL. doc in the annual average increase from April 2015 to April 2016 in the San Francisco-Oakland-San Jose Urban Wage Earners and Clerical Workers Consumers Price Index provided, however, that the increase shall not be more than three percent (3%). Sub-total Basic Services per year $232,050.00 Reimbursable Expenses $0.00 Total Basic Services and Reimbursable expenses $232,050.00 Additional Services (Not to Exceed) $0 Maximum Total Compensation per year $232,050.00 REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: NONE A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto's policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges are reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $0.00 shall be approved in advance by the CITY's project manager. ADDITIONAL SERVICES The CONSULT ANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY's project manager's request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT's proposed maximum compensation, including reimbursable expense, for such services based on the rates set forth in Exhib it C-l. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY's Project Manager and CONSULTANT prior to commencement of the services. 15 Professional Services Rev. June 2. 2010 C:\Uscrs\rrorhery\AppData\Local\Mierosofi\ Windows\Temporary Internet Files\Content.OutJook\MZKX6XI8\C12145543 York Risk Draft W -York FINAL.doe Payment for additional serVIces is subject to all requirements and restrictions m this Agreement Work required because the following conditions are not satisfied or are exceeded shall be considered as additional services: 16 Professional Services Rev. June 2, 2010 C;\Users\rrothery\AppData\Loeal\Microsoft\ Windows\Temporary Internet Files\Content. Outlook\MZKX6XI8\C1214554J York Risk Draft W -York FINAL.doe EXHIBIT "D" INSURANCE REQUIREMENTS CONTRACTORS TO THE CITY OF PAW ALTO (CITY), AT THEIR SOLE EXPENSE, SHALL FOR THETERMOF THE CONTRACT OBTAIN AND MAINTAIN INSURANCE IN THE AMOUNTS FOR TIlE COVERAGE SPECIFIED BELOW, AFFORDED BY COMPANIES WITH AM BEST'S KEY RATING OF A-:VII, OR HIGHER, LICENSED OR AUTHORIZED TO TRANSACT INSURANCE BUSINESS IN THE STATE OF CALIFORNIA. AWARD IS CONTINGENT ON COMPLIANCE WITH CITY'S INSURANCE REQUIREMENTS. AS SPECIFIED, BEWW: MINIMUM LIMITS REQUIRED TYPE OF COVERAGE REQUIREMENT EACH YES YES YES YES YES YES OCCURRENCE AGGREGATE WORKER'S COMPENSATION STATUTORY EMPWYER'S LIABILITY STATUTORY BODILY INJURY $1,000,000 $1,000,000 GENERAL LIABILITY, INCLUDING PERSONAL INJUR Y, BROAD FORM PROPERTY DAMAGE $1,000,000 $1,000,000 PROPERTY DAMAGE BLANKET CONTRACTUAL, AND FIRE LEGAL BODILY INJURY & PROPERTY DAMAGE $1,000,000 $1,000,000 LIABILITY COMBINED. BODILY INJURY $1,000,000 $1,000.000 -EACH PERSON $1,000,000 $1,000,000 -EACH OCCURRENCE $1,000,000 $1,000,000 AUTOMOBILE LIABILITY, INCLUDING ALL OWNED, HIRED, NON-OWNED PROPE1UY DAMAGE $ 1,000,000 $1,000,000 BODILY INJURY AND PROPERTY $1,000,000 $1,000,000 DAMAGE, COMBINED PROFESSIONAL LIABILITY, INCLUDING, ERRORS AND OMISSIONS, MALPRACTICE (WHEN APPLICABLE), AND NEGLIGENT PERFORMANCE ALL DAMAGES I $1,000,000 I THE CITY OF PALO ALTO IS TO BE NAMED AS AN ADDITIONAL INSLlRED: CONTRACfOR, AT 1TS SOLE COST AND EXPENSE, SHALL OBTAIN AND MAINTAIN, IN FULL FORCE AND EFFECT TIlROUGHOUTTHEENTIRE TERM OF ANY RESULTANT AGREEMENT, TIlE INSURANCE COVERAGE HEREIN DESCRIBED, INSURING NOT ONLY CONTRACTOR AND ITS SUBCONSULTANTS, IF ANY, BUT AS ADDITIONA L INSUREDS CITY, ITS COUNCIL MEMBERS, OFFICERS, AGENTS, AND EMPLOYEES, ALSO, WITH THE EXCEPTION OF WORKERS' COMPENSATION, EMPWYER'S LIABILITY AND PROFESSIONAL INSURANCE, NAMING I L INSURANCE COVERAGE MUST INCLUDE: A. A PROVISION FOR A WRITTEN THIRTY DAY ADVANCE NOTICE TO CITY OF CHANGE IN COVERAGE OR OF COVERAGE CANCELLATION; AND B. A CONTRACTUAL LIABILITY ENDORSEMENT PROVIDING INSURANCE COVERAGE FOR CONTRACTOR'S AGREEMENT TO INDEMNIFY CITY. C. DEDUCTIBLE A.MOUNTS IN EXCESS OF $5,000 REQUIRE CITY'S PRIOR APPROV AL. II. CONTACTOR MUST SUBMIT CERTIFICATES(S) OF INSURANCE EVIDENCING REQUIRED COVERAGE. IlL ENDORSEMENT PROVISIONS, WITH RESPECT TO THE INSURANCE AFFORDED TO "ADDITIONAL INSUREDS" A. PRIMARY COVERAGE WITH RESPECT TO CLAIMS ARISING OUT OF THE OPERATIONS OF THE NA.MED INSURED, INSURANCE AS AFFORDED BY THIS POLICY IS PRIMARY AND IS NOT ADDITIONAL TO OR CONTRIBUTING WITH ANY OTHER INSURANCE CARRIED BY OR FOR THE BENEFIT OF THE ADDITIONAL INSUREDS. B. CROSS LIABILITY 18 Professional Services Rev June 2, 2010 C:\Users\rrothery\AppDala\Local\Microsoft\ Windows\Temporary Internet Files\Content.Outlook\MZKX6XI8\C12145543 York Risk Draft W-York FINAL.doc THE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORPORATION AS INSUREDS UNDER THE POLICY SHALL NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE INSURF.n AGAINST ANOTHER, RUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE INSUREDS, SHALL NOT INCREASE THE TOTAL LIABILITY OF THE COMPANY UNDER THIS POLICY. C. NOTICE OF CANCELLATION I. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR ANY REASON OTHER THAN THE NON·PA YMENT OF PREMIUM, THE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A THIRTY (3D) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. 2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR THE NON·PA YMENT OFPREMJUM, THE ISSUING COMPANY SHALL PROVIDE CITY ATLFASTA TEN (10) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. NOTICES SHALL BE MAILED TO: PURCHASING AND CONTRACT ADMINISTRA nON CITY OF PALO ALTO P.O. BOX 10250 PALO ALTO, CA 94303 19 Professional Services Rev June 2. 2010 C:\Users\rrothcry\AppData\LocaJ\Microsoft\ Windows\Temporary Intemet Files\Content.Outlook\MZKX6XI8\C 12145543 York Risk Draft w-York FINAL.doc