HomeMy WebLinkAboutStaff Report 3001
City of Palo Alto (ID # 3001)
City Council Staff Report
Report Type: Action ItemsMeeting Date: 7/23/2012
July 23, 2012 Page 1 of 5
(ID # 3001)
Summary Title: Proposed Revenue Increases and Expenditure Reductions for
Animal Services
Title: Public Hearing: Proposed Revenue Increases and Expenditure Reductions
for Animal Services
From: City Manager
Lead Department: Police
Recommendation
Staff recommends that the Council review the proposed Animal Services revenue increases, expenditure
reductions, and staffing allocations and approve the adoption of the municipal fee changes related to
Animal Services.
Background
The City Council approved a $449,105 reduction to the net cost of Animal Services to the City as part of
the FY 2013 budget. Staff sought feedback from a Stakeholder Group comprised of Palo Alto Animal
Services (PAAS) shelter staff, Friends of the Palo Alto Animal Shelter, area humane societies, private
veterinarians, and other interested individuals to discuss and determine how best to reduce the budget,
increase revenues and/or engage in partnership while still providing the high level of service the
community has experienced in past years. While the Stakeholder Group is still meeting, staff has
developed a proposal with Stakeholder input to achieve the budget reduction with on-going, structural
expenditure reductions, fee revenue increases (which are outlined in this CMR) and the one-time use of
some donations.
Table 1 outlines the financial impact of the proposed changes with both the timeline in FY2013 as well
as a scenario showing the annualized impact. The revenue amounts shown below are the net impact of
the proposed revenue increases. The gross revenue that will be added to the FY2013 budget will be
$302,437 which includes the one-time donations, and the 5% technology fee and other fee increases
already accounted for in the FY2013 Adopted Budget.
Table 1: Financial Impact of Proposed Changes
Revenue Increases Effective
August 1 Annualized
Scenario
July 23, 2012 Page 2 of 5
(ID # 3001)
Spay/Neuter Revenue Increase
- Increase volume by 25%, booking 3,000 appointments annually
- Increase Resident/Partner City Fees by average of 22%
- Increase Non-Resident/Partner Fees by average of 50%
$131,810
$143,793
Dog Licenses
- Increase volume by 30% through partnering with local veterinarians
- Increase fees to all owners by average of 23%
$25,553
$27,876
Vaccination Revenue
- Increase fees to all customers by 33%, except for rabies vaccination
$8,931
$9,743
Adoptions
- Increase fees to all customers by 25%
$3,609
$3,938
One-Time Donations (new in FY 2013)
- Santa Clara County $47,000
- Matties Fund $25,000
- Anonymous Donation for Volunteer Coordinator $35,000
$107,000
$0
Total Additional Revenue $276,903 $185,349
Expenditure Reductions Effective
January 1 Annualized
Scenario
Eliminate 1.0 FTE Animal Control Officer ($45,635) ($91,270)
Eliminate 1.0 FTE Supervisor Animal Services ($64,909) ($129,818)
Eliminate 0.5 FTE Volunteer Coordinator (Saved for FY 13) N/A ($56,213)
Eliminate 0.10 FTE Hourly Veterinarian, effective July 1st ($7,125) ($7,125)
Total Expenditure Reductions ($117,669) ($284,426)
Draw from Donations Received in Prior Fiscal Year $54,533 -
Total Placeholder Impact ($449,105) ($469,775)
Discussion
Staff’s proposal is comprised of approximately 40% revenue increases and 60% expenditure reductions
to meet the $449,105 FY 2013 net cost reduction target. This plan represents the best option to
maintain acceptable levels of service for the community and our partner cities while significantly
reducing Animal Services’ cost to the General Fund in FY 2013.
Revenue Increases
Proposed fee increases, which are included as attachment 1, are integral to the success of this plan and
are reasonably competitive given the significantly higher costs faced for many of these services in the
private marketplace and lack of suitable public competition for the same services. On June 14, 2012, the
stakeholder group held its first meeting and there was consensus that Animal Services fees needed to be
raised, although specific proposals were not discussed. Staff met separately with members of the
stakeholder group who expressed a particular interest in fees and discussed our current fee structure
and potential opportunities and challenges related to increasing or changing fees.
Spay and Neuter Fees
July 23, 2012 Page 3 of 5
(ID # 3001)
The most integral component of this plan is increases to spay/neuter fees and anticipated additional
surgery volume. Under this plan, Animal Services would continue to provide spay/neuter and
vaccination services to individuals not residing in Palo Alto or our partner cities, who account for
approximately 75% of spay/neuter volume and 60% vaccination volume (other services, such as
surrenders or animal control activities, are not offered to individuals outside of Palo Alto or its partner
cities). These individuals from outside of Palo Alto or our partner cities who receive service through the
spay and neuter clinic would see the most dramatic fee increases, but the costs for these increases are
still substantially lower than private veterinarian rates and competitive with other local low-cost
providers. Under this plan, the average costs of all spay and neuter surgeries at the shelter would be $95
for residents and $125 for non-residents.
In addition, members of the revenue subcommittee of the Stakeholder Group recommend that those
individuals using vouchers at the PAAS provided by the Palo Alto Humane Society (PAHS) be given the
resident fee. Staff concurs with this partnering recommendation as proposed by PAHS. Despite the
recommended higher fees, Staff does not anticipate negative impacts on the volume of surgeries
performed because of Palo Alto’s status as one of the few public low-cost spay and neuter clinics and
wider service availability. In addition, most of the surgeries performed at the shelter are for smaller
animals, which see the smallest increase in absolute dollar terms.
Maintaining a full-time veterinary staff and continuing to provide these services to individuals outside of
our service area is the most cost-effective option. Due to legal mandates to provide veterinary care to
injured stray animals and sterilization services for adopted animals, the City would be required to
provide veterinary services regardless of whether or not the City employed a veterinarian, likely through
a contract veterinarian and agreements with local animal hospitals. The City would likely have to pay a
minimum of $95,000 a year to provide this minimal level of service and could not offer spay/neuter or
vaccination services to the public, which would result in the loss of more than $200,000 annually in
revenue.
In addition, preliminary cost recovery information shows that the City currently provides a 39% subsidy
for providing spay and neuter services. Staff’s proposal reduces this subsidy substantially and mitigates
the burden of increased fees to residents and partner cities by raising fees for non-residents at a greater
rate than residents. Not only does this lessen the impact of fee increases on residents, it also assists in
sustaining the program as a whole since not providing these services to non-residents would necessitate
much higher resident fees to achieve similar revenue targets and would likely lead to fewer spay/neuter
surgeries performed.
Staff has also included an estimated 25% volume increase in the number of spay and neuters performed.
This is a conservative estimate to restore volume numbers to those similar to the past three years; as
well appointment availability will be expanded to ensure the target number of annual surgeries is
reached.
Other Services
Most vaccination fees will increase by $5, except rabies vaccines which will see no increase, and dog
licenses will be increased by $2-8 depending on the type and duration of license. In addition, dog license
revenue should continue to increase in part due to increased compliance activities, such as working with
area veterinarians to obtain rabies vaccination information in conformance with California Health and
Safety codes. The annualized net impact of all revenue increases is approximately $185,000. Staff does
July 23, 2012 Page 4 of 5
(ID # 3001)
not anticipate volume reductions in vaccinations or in pet licensing due to the small dollar amount of
the increases.
While significant volume reductions due to the fee increases are not anticipated, the precise impact on
volume is unknown and will have to be evaluated throughout the fiscal year. Staff recommends
reviewing revenue projections in November 2012 and supplementing any projected shortfalls with
additional draws from the Animal Services Donation Fund.
Expenditure Reductions
The plan also calls for the structural elimination of 2.6 Full-Time Equivalents (FTEs) in Animal Services,
most effective on January 1, 2013, consisting of 1.0 FTE Animal Control Officer, 1.0 FTE Animal Services
Supervisor, 0.50 FTE Volunteer Coordinator, and 0.10 FTE Management Specialists (Hourly
Veterinarians). The annualized impact of these expenditure reductions is $284,426.
The reductions of management staffing through the elimination of the Animal Services Supervisor
position would require that longer-term planning such as disaster preparedness, training, participation
in numerous countywide programs, and mutual aid be prioritized against other day-to-day
responsibilities.
The Volunteer Coordinator position would be saved for FY 2013 due to an anonymous donation, but
would be eliminated in FY 2014. At that point, the shelter’s volunteer program would be maintained by
absorbing the duties of the Volunteer Coordinator into the responsibilities of the remaining staff. In
addition, PAAS may consider alternative options for these responsibilities in the future, such as having a
volunteer or group of volunteers take on the responsibilities of the volunteer program
The elimination of one Animal Control Officer (ACO) would result in field coverage going from two
officers to one officer 85% of the time. There would likely be a slight negative impact on response times
from this reduction in some instances. For example, there would be no back up officer in cases of
simultaneous calls for service, calls for service with multiple animals, or field coverage in times of illness,
vacation or family leave. With only one field officer on duty, field safety would require back-up response
from other public safety officers.
With the loss of Mountain View’s calls for service, average PAAS daily calls for service are expected to
decrease from approximately 10 per day to approximately 7 or 8 per day between the months of
November to April and decrease from approximately 13 per day to 10 per day between the months of
May and October. This reduced level of calls will offset some of the impact of the position eliminations,
but could still result in days where lower priority calls, such as deceased animal pickups, experience a
delayed response and could be held over for the following shift during particularly busy days.
The mid-year period of May through October can consistently yield very high call volumes which will
significantly stress field service operations. For example, in 2011, PAAS had more than 25 days where 14
or more calls for service were received and several days of more than 20 calls for service, not including
Mountain View calls for service. In these instances, there is a very high likelihood that low priority calls
would stack-up and be held over into the following day and overtime would be needed to clear higher
priority calls each shift. Calls requiring a police officer would be prioritized against other calls for service,
which would also impact response times and result in additional overtime.
July 23, 2012 Page 5 of 5
(ID # 3001)
Attachments:
2013 Animal Services Muni Fee Increases (PDF)
Prepared By: Ian Hagerman, Sr. Performance Auditor
Department Head: Dennis Burns, Police Chief
City Manager Approval: ____________________________________
James Keene, City Manager
Dogs and cats
Rabbits
Parakeets, chickens, pigeons, doves
Cockatiels
Rats, hamsters, guinea pigs, mice
Exotics
Adoption Hold Fee
Cats
Dogs
Large animals (horse, cow, pig)
Rabbits
Small animals (reptiles, birds including poultry)
Dogs, cats, rabbits (per animal) – up to 20 lbs.
Each additional animal
Dogs up to 75 lbs.
Dogs 76 lbs. And over
Large animals up to 150 pounds (no animal
accepted overweight)
Small animals and birds
Request for transport of owned dead animals up
to 100 pounds
Birds, small animals
Domestic animals to 20 lbs.
Dogs 21 to 75 lbs.
Dogs 76 pounds and overCremation Service of Owned Animals
includes euthanasia, if applicable
Private Communal Private Communal Private Communal
0-24 pounds $130.00 $90.00 $141.00 $98.00 $140.00 $100.00
25-49 pounds $145.00 $105.00 $157.00 $114.00 $160.00 $115.00
50-75 pounds $160.00 $120.00 $173.00 $130.00 $175.00 $130.00
76-99 pounds $175.00 $135.00 $189.00 $146.00 $190.00 $150.00
100-150 pounds $200.00 $150.00 $216.00 $162.00 $220.00 $165.00
Custom engraved plaque additional fee
Impoundment Fees
Cat
First offense
Second offense
Third and subsequent offense
Dog – licensed
First offense
Second offense
Third offense
Fourth offense
Fifth - Tenth offense
Eleventh or subsequent offense
$40.00
$75.00
$110.00
$130.00
$30.00
$45.00
$60.00
$30.00
$45.00
$60.00
$110.00
$27.00
$43.00
$59.00
$38.00
$76.00
$108.00
$130.00
$11.00
$43.00
$16.00
$27.00
$43.00
$59.00
$108.00
$135.00
$162.00
$100.00
Actual cost, including
transportation expense, will be
charged to house the animal at the
$5.00
$3.00
$38.00
$9.00
$49.00
$108.00
$43.00
$5.00
$27.00
$40.00
$150.00
$100.00
$120.00
$35.00
$70.00
$40.00
$55.00
Disposal of Dead Owned Animals
$125.00
$10.00
$25.00
$15.00 $20.00
Euthanasia Fees (includes animal disposal)
$45.00
$55.00
$25.00
$135.00
$40.00
$5.00 $5.00
$40.00 $43.00
$25.00 $25.00
$25.00 $27.00
$5.00 $5.00
Fee established by Animal
Superintendent
Fee established by Animal
Superintendent
$27.00
$5.00
Fee established by Animal
Superintendent
$16.00
$16.00
$125.00
POLICE DEPARTMENT
Animal Services
2012 FEE 2013 PROPOSED FEE
Adoptions: include a $10.00 coupon off a future S/N surgery valid for 1 year from issue
$100.00
2013 ADOPTED FEES
In conjuction with advertised national and local animal welfare events, the Superintendent may lower the adoption fees to support the adoption of shelter
animals.
$20.00
Actual cost, including
transportation expense, will be
charged to house the animal at the
Actual cost, including
transportation expense, will be
charged to house the animal at the
Board Fees
To be paid in addition to impound fee for all stray and impounded animals (including owner-surrendered animals for rabies quarantine).
$15.00 $20.00
$15.00
Fees are per calendar day, including day received.
$5.00 $5.00
$3.00 $3.00
$35.00 $40.00
$100.00 $110.00
$59.00
$108.00
$45.00
$8.00 $9.00
$50.00
$55.00 $60.00
$10.00
$165.00
City of Palo Alto FY 2012 Municipal Fee Schedule 20-1
POLICE DEPARTMENT
Animal Services
2012 FEE 2013 PROPOSED FEE2013 ADOPTED FEES
Dog – unlicensed
First offense
Second offense
Third offense
Fourth offense
Fifth - Tenth offense
Eleventh or subsequent offense
Other Animals
Large animal (horse, cow, pig, goat)
Small animal (bird, rabbit, reptile)
Special Impoundment Fees
Dog – licensed
Dog – unlicensed
State Mandated Fees
First offense
Second offense
Third and subsequent offense
Licenses and Pet Identification
License for a period of: Per Dog If Spayed or
Neutered
Per Dog If Spayed or
Neutered
Per Dog If Spayed or
Neutered
12 months $30.00 $15.00 $32.00 $16.00 $40.00 $20.00
24 months $50.00 $25.00 $54.00 $27.00 $60.00 $30.00
36 months $70.00 $35.00 $76.00 $38.00 $80.00 $40.00
Late Fee - Thirty (30) days after expiration, or
after 10 days in the case of new residents. Late
Fee also applies for licenses which are
purchased in response to a citation or animal
impound.
$20.00 $30.00 $22.00 $32.00 $30.00 $30.00
Cat ID
Cat ID-altered animal
Replacement license tag (dogs)
Miscellaneous Sales, Pet Supplies
Animal Control Officer/Veterinary Technician
City Veterinarian
Quarantine Home Inspection Fee
IM & SQ
IV
IV solu-delta cortef 100 mg
IV solu-delta cortef 500 mg
IV
IM
Gas
Local
SQ (cat)
SQ (dog)
IV catheter plus insertion
IV fluids
IVAC set up and use
Minimum surgery and preparation
Surgical time/Vet treatment time
$38.00
$100.00
$125.00
$170.00
$200.00
$100.00
$25.00
$50.00
$70.00
$95.00
$135.00
$49.00
$70.00
$92.00
$135.00
$162.00
$189.00
$76.00
$32.00
$38.00
$49.00
$54.00
$24.00/liter
$16.00/day
$38.00
$54.00
$11.00/5 years
$5.00/5 years
$5.00
$56.00/hour
$108.00/hr
$27.00
$38.00
$43.00
$54.00
$35.00
$100.00
Unaltered, impounded stray dogs and cats.
Includes any animal impounded or found running at large in Foothills Park, Byxbee Park and Baylands preserve.
$50.00
$45.00
$65.00
$85.00
$81.00
$22.00
$76.00
$114.00
$125.00
$150.00
$22.00/liter
$15.00/day
$20.00
$10.00/5 years
$35.00 $40.00
$16.00/day
$30.00 $32.00
$35.00
$45.00
$38.00
$49.00
$54.00
$24.00/liter
$50.00
$54.00
$81.00 for first 30 minutes, $1.50
per minute thereafter
$43.00
$50.00 $54.00
$70.00 $76.00
$75.00 for first 30 minutes, $1.50
per minute thereafter
$50.00
$81.00 for first 30 minutes, $1.50
per minute thereafter
$56.00/hour
$100.00/hr $108.00/hr
$5.00/5 years $5.00/5 years
$5.00 $5.00
$52.00/hour
The following charges are applicable to sick and/or injured stray animals and are payable at the time of redemption. Included in the fees are the
Veterinarian and Technician’s time as well as the cost of materials.
At cost outside veterinary treatment will be the responsibility of the animal owner.
$25.00 $27.00
$35.00 $38.00
$40.00
$38.00
$108.00 per hour$100.00 per hour $108.00 per hour
Fee set by the Superintendent, Animal Services Division.
Veterinary Services
Miscellaneous Service Fees
Injections
Sedation-Anesthesia
Fluid Therapy
$175.00
$75.00
$50.00
$100.00 $100.00
Surgery (not including anesthesia)
$35.00
$50.00
$10.00/5 years
$70.00
$35.00 $35.00
$105.00
City of Palo Alto FY 2012 Municipal Fee Schedule 20-2
POLICE DEPARTMENT
Animal Services
2012 FEE 2013 PROPOSED FEE2013 ADOPTED FEES
Oral or Topical treatment
Flushing drains
Force Feeding
Flourescein Eye Stain
Intensive Care (additional)
Incubator/ICU cage with O2
Medical Grooming
Medication - Rx fee
Special Prescription Diets
Wormings - Interceptor
Bandage paw
Robert Jones
Splint
Cite CPV test
Azostick or Dextrostick
Heartworm test
DTM
Fecal
FeLV/FIV test
Multistix urinalysis
PCV
PCV/TP
Skin scraping
Reference Lab (CVD)
Kennel, birds, or animals
Breeding permit - cat, dog, or bird
Dangerous animal including microchip
Livery stable, boarding stable
Livestock
Pet Shop/Groomer
Boarding
Pet Show or Fun Match
Pony ride, pony ring
Riding academy
Traveling menagerie or zoo
Spay and Neuter Clinic Fees Resident Non-Resident Resident Non-Resident Resident Non-Resident
Cat Neuter (male)**$65.00 $90.00
Cat Spay (female)**$95.00 $130.00
0-30 pounds $100.00 $135.00
31-50 pounds $115.00 $155.00
51-75 pounds $135.00 $175.00
76-99 pounds $155.00 $210.00
100 pounds and over $250.00 $325.00
0 - 30 pounds $120.00 $160.00
31 - 50 pounds $135.00 $175.00
51 - 75 pounds $155.00 $210.00
76-99 pounds $190.00 $250.00
100 pounds and over $270.00 $345.00
Rabbit Neuter $75.00 $95.00
Rabbit Spay (female)$100.00 $120.00
Rat Spay (female)$100.00 $120.00
Rats, Guinea Pigs (male)$75.00 $95.00
Clinic Board Fee per day – all animals (Special
arrangements required)
$20.00 $20.00
Late fee for Spay and Neuter Pickup $25.00 $25.00
48 hour cancellation fee (non-refundable)$25.00 $25.00
No show fee (non-refundable)$50.00 $50.00
$165.00
$165.00
$165.00
$165.00
$100.00
$325.00
$165.00
$60.00
$165.00
$165.00
$60.00
$162.00
$162.00
$54.00
$324.00
$162.00
$54.00
$162.00
$0.00 $0.00
$211.00
$59.00
$87.00
$92.00
$103.00
$119.00
$141.00
$92.00
$87.00
$59.00
$16.00
$16.00
$27.00
$22.00
200% of our cost
$108.00
$119.00
$141.00
$168.00
$3.00 each time
$27.00
$32.00
$54.00 per hour
$81.00 per day
$81.00 per hour
$11.00 - $65.00
$5.00 per day
$27.00
Bandages/Splints
$5.00 each time
$16.00
$3.00 each time
$81.00 per day
$5.00 each time
$15.00 $16.00
$5.00 each time
$50.00 per hour $54.00 per hour
$75.00 per day
$3.00 each time
$40.00/animal
$20.00
$20.00
$43.00/animal
$22.00
$22.00
$80.00
Dog Neuter (male)**
$195.00
$100.00
Dog Spay (female)**
$110.00
$130.00
$95.00
$233.00
$70.00
$55.00
$80.00
$85.00
$300.00
$150.00
$50.00
$150.00
$50.00
$150.00
$150.00
$150.00
$22.00
200% of our cost
$150.00
$50.00
200% of our cost
$20.00
$54.00
$162.00
$162.00
$27.00
$15.00
$15.00
$25.00
$16.00
$16.00
$16.00
$27.00
$16.00
$35.00
$30.00
$25.00
$16.00
$38.00
$32.00
$5.00 per day
$75.00-95.00
$38.00
$32.00
$38.00
$65.00
$25.00-40.00 $26.00-43.00
$27.00 $25.00
$75.00 per hour $81.00 per hour
$10.00 - $60.00 $11.00 - $65.00
$30.00 $32.00
$26.00-43.00
$70.00
$77.00-102.00
$70.00
$77.00-102.00
$35.00
$15.00
$38.00
$5.00 per day
$110.00
$130.00
$215.00
$65.00
$155.00
$15.00
$85.00
$55.00
$3.00 each time $3.00 each time$3.00 each time
Common Procedures (not including anesthesia)
Labwork
Permits (annual fee or per event)
City of Palo Alto FY 2012 Municipal Fee Schedule 20-3
POLICE DEPARTMENT
Animal Services
2012 FEE 2013 PROPOSED FEE2013 ADOPTED FEES
Nail Clip
Droncit injection (tapeworms)
Dewclaw removal (per dewclaw)
Deciduous teeth extraction (per tooth)
Wound care
Antibiotic injection
Rx for clinic
Special Rx
Previously spayed/neutered
Feral rescue own vaccine
Feral rescue own Felv/FIV test
Umbilical hernia
Cryptorchid plus neuter fee
Pre-surgical labwork
Obesity fee plus spay fee
Pregnancy fee plus spay fee
Ear mite treatment
Heartworm
Leukemia/FIV Combo test
Bordetella
FVRCP
DA2PP
Leukemia/vaccine
Rabies
Rabies (Actual Cost Clinic)
Puppy Package Included is DA2PP vaccine at
8,11 and 15 weeks of age; rabies vaccine at 16
weeks of age, and a microchip
Kitten Package Included is FVRCP vaccine at
8,11 and 15 weeks; rabies vaccine at 16 weeks
and a microchip
Microchip
Microchip rescue group
Deposit per trap (2 trap maximum)
Minimum rent for first 3-day usage
Additional per day rent (calendar day) max 14
daysTraining/Behavior Classes
Pre-registration (required)
Behavior Consultation
$40.00
$20.00
$10.00
$6.00
$100.00
$100.00
$20.00
$20.00
$20.00
$20.00
$35.00
$5.00
$15.00
$75.00/hour plus $81.00/hour plus
$25.00-$100.00 $27.00-$108.00
$10.00
$6.00
$81.00
$81.00
$16.00
$16.00
$16.00
$16.00
$108.00
$16.00
$6.00
$35.00
$75.00
$38.00
$32.00 with surgery only
$32.00 with surgery only
$16.00-54.00
$16.00
$16.00-54.00
cost + $16.00 service fee
Testing
$38.00 - $70.00
$5.00
$16.00-135.00
cost + $26.00 service fee
$22.00-43.00
$16.00 - $54.00
$26.00
Trap Rental
$10.00
$15.00
$32.00
$22.00
$16.00-54.00
$15.00
$15.00 - $50.00 $20.00 - $75.00
$25.00 $30.00
$30.00 with surgery only $35.00 with surgery only
$30.00 with surgery only $35.00 with surgery only
$100.00 $100.00
cost + $26.00 service fee
$20.00-40.00 $22.00-43.00
$5.00 $5.00
$16.00
$20.00
Services performed by the City Veterinarian in conjunction with spay and neuter surgeries
$5.00 $5.00
$30.00 $35.00-50.00
$20.00 $25.00
cost + $25.00 service fee
$15.00 $16.00
$5.00
** A $5.00 discount will be applied to all dogs and cats five months or younger.
* The animal shelter staff reserves the right to refuse service to any animal they deem unsuitable for reasons of safety, housing, etc.
$75.00
$35.00 - $65.00
$16.00
$15.00-50.00
$15.00
$15.00-50.00
cost + $15.00 service fee
Vaccinations
$15.00
$16.00-54.00
cost + $16.00 service fee
$35.00-75.00
$15.00-125.00 $25.00-150.00
$15.00
$15.00
City of Palo Alto FY 2012 Municipal Fee Schedule 20-4