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Home My WebLink AboutStaff Report 2460City of Palo Alto (ID # 2460) City Council Staff Report Report Type: Consent Calendar Meeting Date: 3/5/2012 March 05, 2012 Page 1 of 4 (ID # 2460) Summary Title: Contract Custodial Services Title: Approval of a Five Year Contract With ABM Janitorial Services in a Total Not to Exceed Amount of $3,447,346 to Provide Custodial Services at City Facilities and Approval of Amendment No. Four to Contract C07116703 with C- Way Custodian Services in the Amount of $89,000 (Current Contractor) to Extend Their Contract by 2.3 Months to Allow the New Contractor Time to Transition Their New Services Into Place. From:City Manager Lead Department: Public Works Recommendation Staff recommends that Council: 1.Approve and authorize the City Manager or his designee to execute a five year General Services Agreement beginning May 1, 2012 and ending on April 30, 2017; with ABM Janitorial Services (Attachment A) in the amount not to exceed $649,323 for year one, $668,803 for year two, $688,867 for year three, $709,533 for year four, and $730,819 for year five. The total compensation not to exceed amount for the five year term is $3,447,346 which includes $2,997,692 for basic services and $449,654 for additional services. 2.Authorize the City Manager or his designee to negotiate and execute change orders to the contract with ABM Janitorial Services for related, additional but unforeseen work, including changes to the operational hours of City facilities and the addition of new and acquired facilities which may develop during the term of the contract not to exceed the annual additional services amount; and 3.Approve and authorize the City Manager or his designee to execute Amendment No. Four to contract C07116703 with C-Way Custodian Services in the amount of $89,000 to extend their contract by 2.3 months (until April 30, 2012) to allow the new contractor time to transition their new services into place. Background The City contracts for most of its custodial services for City facilities and City parking structures. The most recent custodial contract was for a five year term which ended on November 30, 2011. Due to staff shortages and workload issues staff was unable to prepare and advertise the Request for Proposal (RFP) in a timely manner. In order to allow sufficient time the City March 05, 2012 Page 2 of 4 (ID # 2460) Manager, under Chapter 2.30.290 of the Municipal Code extended the contract to February 19, 2012 (with no change to the compensation of the contract) to allow the Public Services Division additional time to go out for bid. Staff sent out RFPs on December 2, 2011, received proposals on January 3, 2012 and conducted interviews on January 13, 2012. Once the new contractor had been selected it became apparent that a time extension of 2.3 months (until April 30, 2012) would be necessary in order to finalize the agreement, obtain Council approval and allow the new contractor time to transition their new services.The current contractor C-Way Custodian Services is willing to continue providing custodial services during this transition at their current pricing. Additional funding of $89,000 to the contract is needed to provide continued services for City facilities and funds are available in the FY 2012 Public Works Public Services division operating budget. The current monthly compensation for basic custodial services with C-Way Custodian Services is $53,573. The new monthly compensation with ABM Janitorial Services over a five year term averages out to $49,962. Discussion The work to be performed under the contract is custodial services at listed City facilities. The scope of work under the new contract has been expanded to include the larger Mitchell Park Library (~4x larger), the larger Mitchell Park Community Center (~2x larger), Foothills Park Interpretive Center, three sets of outdoor restrooms, four new neighborhood park restrooms, and cover the cost of materials and cleaning supplies previously not provided for City Hall. The new contract will also shift some additional service work into routine basic services, add service areas, and increase service levels and frequency at certain facilities (metal polishing, dusting, etc). The RFP for these services was issued to thirty-eight janitorial firms on December 2, 2011. Additionally, the RFP was posted on the City Web Site and a mandatory Pre-Proposal meeting was held December 12, 2011 to tour City facilities and to discuss operational needs. Summary of Solicitation Process Proposed length of contract 5 years Pre-proposal Meeting Date December 12, 2011 Number of Company Attendees at Pre-proposal Meeting 23 Proposals Due January 3, 2012 Number of Proposals Received 11 Oral Interviews January 13, 2012 Company Name Selected for Oral Interview? 1. Impec Group Yes 2. ABM Janitorial Services Yes 3. Varsity Facility Services No 4. Uniserve Facility Services No 5. Magic Bright Janitorial No March 05, 2012 Page 3 of 4 (ID # 2460) 6. C-Way Custodian Services No 7. Cal Facilities Management No 8. Flagship Facility Services Yes 9. ESP No 10. Jani-King No 11. Great Janitorial Services No $ Range of Proposal Amounts Submitted for Five Year term $2,997,692 to $6,011,413 An evaluation committee consisting of staff from the Public Works and Purchasing Departments reviewed the proposals. Three firms were invited to participate in oral interviews on January 13, 2012. The committee carefully reviewed each firm’s qualifications and submittal in response to the criteria identified in the RFP. Selection criteria included: technical competence of firm; qualifications and experience of managers and key staff; contractors experience with similar type facilities and services, experience and knowledge of green business practices and products required by the City; completeness of operational plan to meet City requirements, financial condition of firm, and cost. After completion of the interviews the evaluation committee unanimously agreed that ABM Janitorial Services be recommended for award of this contract. Resource Impact Funding to award a contract to ABM Janitorial Services and Amendment No. Five to C-Way Custodial Services are available in the Public Works Public Services division FY 2012 operating budget. Policy Implications Approval of the agreement is consistent with existing City policies. Environmental Review These services do not constitute a project for the purposes of the California Environmental Quality Act. Attachments: ·Contract (PDF) ·Amendment No. 4(PDF) Prepared By:Mike Wong, Manager Maintenance Operations Department Head:J. Michael Sartor, Director City Manager Approval: ____________________________________ March 05, 2012 Page 4 of 4 (ID # 2460) James Keene, City Manager CITY OF PALO ALTO CONTRACT NO. C12144039 GENERAl, SERVICES AGREEMENT THIS AGREEMENT made and entered into on the 1st day of May, 2012, by and between the CITY OF PALO ALTO, a California Chartered Municipal Corporation ("CITY"), and ABM JANITORIAL SERVICES INC., a Delaware corporation, located at 2528 Qume Drive, Suite I, San Jose, CA 95131, Telephone Number: (408)434·9905 ("CONTRACTOR"). In consideration of their mutual covenants, the parties hereto agree as follows: 1. SERVICES. CONTRACTOR shall provide or furnish the services ("Services") described in the Scope of Services, attached as Exhibit A. 2. EXHIBITS. The following exhibits are attached to and made a part of this Agreement: rg] "A" -Scope of Services [g] "B" -Schedule of Performance IZI "e" -Compensation [8] "D" -Insurance Requirements ~ "E" -Performance Bond ~ "F" -Liquidated Damages CONTRACT IS NOT COMPLETE UNLESS ALL EXHIBITS ARE ATTACHED. 3. TERM. The tenn of this Agreement is from May 1,2012 to April 30, 2017 inclusive, subject to the provisions of Sections Q and V of the General Tenns and Conditions. 4. SCHEDULE OF PERFORMANCE. CONTRACTOR shall complete the Services within the term of this Agreement in a reasonably prompt and timely manner based upon the circumstances and direction communicated to CONTRACTOR, and if applicable, in accordance with the schedule set forth in the Schedule of Performance, attached as Exhibit B. Time is of the essence in this Agreement. 5. COMPENSATION FOR BASIC SERVICES. CITY shall pay and CONTRACTOR agrees to accept as not to exceed compensation for the full performance of the Services and reimbursable expenses, if any: The total maximum lump sum compensation of dollars ($ );OR r The sum of dollars ($ ) per hour, not to exceed a total maximum compensation amount of dollars ($ ); OR A sum calculated in accordance with the fee schedule set forth in Exhibit C, not to exceed a total annual maximum compensation amount as follows Year I ~ $564,629 Year 2 ~ $581,568 Year 3 ~ $599,015 Year 4 ~ $616,985 Year 5 ~ $635,495 CONTRACTOR agrees that it can perfonn the Services for an amount not to exceed the total Rev. July 11,2011 maximuIIl compensation set fOlth above. Any hOUlS wOIked 01 selvices petfOlIIied by CONTRACTOR for which payment would result in a total exceeding the maximum amount of compensation set forth above for performance ofthe Services shall be at no cost to CITY. ------------I~ I necnyJias set aSIde the sum of Four Hundred Forty NllleTfiousand SIX HundrecrFifty~----- Four dollars ($449.654) for Additional Services. CONTRACTOR shall provide Additional Services only by advanced, written authorization from the City Manager or designee. CONTRACTOR, at the CITY's request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONTRACTOR's proposed maximum compensation, including reimbursable expense, for such services. Compensation shall be based on the hourly rates set forth above or in Exhibit C (whichever is applicable), or if such rates are not applicable, a negotiated lump sum. CITY shall not authorize and CONTRACTOR shall not perform any Additional Services for which payment would exceed the amount set forth above for Additional Services. Payment for Additional Services is subject to all requirements and restrictions in this Agreement. 6. COMPENSATION DURING ADDITIONAL TERMS. r CONTRACTOR'S compensation rates for each additional term shall be the same as the original tenn; OR r CONTRACTOR's compensation rates shall be adjusted effective on the commencement of each Additional Tenn. The lump sum compensation amount, hourly rates, or fees, whichever is applicable as set forth in section 5 above, shall be adjusted by a percentage equal to the change in the Consumer Price Index for Urban Wage Earners and Clerical Workers for the San Francisco-Oakland-San Jose area, published by the United States Department of Labor Statistics (CPI) which is published most immediately preceding the commencement of the applicable Additional Term, which shall be compared with the CPI published most immediately preceding the commencement date of the then expiring term. Notwithstanding the foregoing, in no event shall CONTRACTOR's compensation rates be increased by an amount exceeding five percent of the rates effective during the immediately preceding term. Any adjustment to CONTRACTOR's compensation rates shall be reflected in a written amendment to this Agreement. 7. INVOICING. Send all invoices to the CITY, Attention: Project Manager. The Project Manager is: Mike Wong, Dept.: Public Works/Facilities, Telephone: (650)496-6989. Invoices shall be submitted in arrears for Services perfonned. Invoices shall not be submitted more frequently than monthly. Invoices shall provide a detailed statement of Services perfonned during the invoice period and are subject to verification by CITY. CITY shall pay the undisputed amount of invoices within 30 days of receipt. GENERAL TERMS AND CONDITIONS A. ACCEPTANCE. CONTRACTOR accepts and agrees to all terms and conditions of this Agreement. This Agreement includes and is limited to the terms and conditions set forth in sections 1 through 6 above, these general terms and conditions and the attached exhibits. B. QUALIFICATIONS. CONTRACTOR represents and warrants that it has the expertise and qualifications to complete the services described in S~ction 1 of this Agreement, entitled "SERVICES," and that every individual charged with the performance of the services under this Agreement has sufficient skill and experience and is duly licensed or certified, to the extent such licensing or certification is required by law, to perform the Services. CITY expressly relies on CONTRACTOR's representations regarding its skills, knowledge, and certifications. CONTRACTOR shall perform all work in accordance with generally accepted business practices Rev. July 11,2011 and pelf 01 Illance standards of the indusby, including all fedetaI, state, mId local opetation and safety regulations. C. INDEPENDENT CONTRACTOR. It is understood and agreed that in the performance of this ------------A:greement, CONTRACTOR and any person employeooyCONTRA-CTORsnallarall lImes ]j~e------ considered an independent CONTRACTOR and not an agent or employee of CITY. CONTRACTOR shall be responsible for employing or engaging all persons necessary to complete the work required under this Agreement. D. SUBCONTRACTORS. CONTRACTOR may not use subcontractors to perform any Services under this Agreement unless CONTRACTOR obtains prior written consent of CITY. CONTRACTOR shall be solely responsible for directing the work of approved subcontractors and for any compensation due to subcontractors. E. TAXES AND CHARGES. CONTRACTOR shall be responsible for payment of all.taxes, fees, contributions or charges applicable to the conduct of CONTRACTOR's business. F. COMPLIANCE WITH LAWS. CONTRACTOR shall in the performance of the Services comply with all applicable federal, state and local laws, ordinances, regulations, and orders. G. DAMAGE TO PUBLIC OR PRIVATE PROPERTY. CONTRACTOR shall, at its sole expense, repair in kind, or as the City Manager or designee shall direct, any damage to public or private property that occurs in connection with CON1RACTOR's performance of the Services. CITY may decline to approve and may withhold payment in whole or in part to such extent as may be necessary to protect CITY from loss because of defective work not remedied or other damage to the CITY occurring in connection with CONTRACTOR's performance of the Services. CITY shall submit written documentation in support of such withholding upon CON1RACTOR's request. When the grounds described above are removed, payment shall be made for amounts withheld because of them. H. WARRANTIES. CONTRACTOR expressly warrants that all services provided under this Agreement shall be perfonned in a professional and workmanlike manner in accordance with generally accepted business practices and performance standards of the industry and the requirements of this Agreement. CONTRACTOR expressly warrants that all materials, goods and equipment provided by CONTRACTOR under this Agreement shall be fit for the particular purpose intended, shall be free from defects, and shall conform to the requirements of this Agreement. CONTRACTOR agrees to promptly replace or correct any material or service not in compliance with these warranties, including incomplete, inaccurate, or defective material or service, at no further cost to CITY. The warranties set forth in this section shall be in effect for a period of one year from completion of the Services and shall survive the completion of the Services or tennination of this Agreement. I. MONITORING OF SERVICES. CITY may monitor the Services performed under this Agreement to determine whether CONTRACTOR's work is completed in a satisfactory manner and complies with the provisions of this Agreement. J. CITY'S PROPERTY. Any reports, information, data or other material (including copyright interests) developed, collected, assembled, prepared, or caused to be prepared under this Agreement will become fhe property of CITY without restriction or limitation upon their use and will not be made available to any individual or organization by CONTRACTOR or its subcontractors, if any, without the prior written approval of the City Manager. K. AUDITS. CONTRACTOR agrees to permit CITY and its authorized representatives to audit, at any reasonable time during the term of this Agreement and for three (3) years from the date of final payment, CON1RACTOR's records pertaining to matters covered by this Agreement. Rev. July 11,2011 CON1RAC'fOR agiees to maintain accUiate books and ieCOIds ill accOidallce with geIIeldlly accepted accounting principles for at least three (3) following the terms of this Agreement. L. NO IMPLIED WAIVER. No payment, partial payment, acceptance, or partial acceptance by ------------'CITysnatl operate as a waiver on ille partOfOTYOf any of as rIgnts unQenlllsAgreement~. --=-------- M. INSURANCE. CONTRACTOR, at its sale cost, shall purchase and maintain in full force during the term of this Agreement, the insurance coverage described in Exhibit D. Insurance must be provided by companies with a Best's Key rating of A-:VII or higher and which are otherwise acceptable to the City's Risk Manager. The City's Risk Manager must approve deductibles and self-insured retentions. In addition, all policies, endorsements, certificates and/or binders are subject to approval by the Risk Manager as to form and content. CONTRACTOR shall obtain a policy endorsement naming the City of Palo Alto as an additional insured under any general liability or automobile policy. CONTRACTOR shall obtain an endorsement stating that the insurance 'is primary coverage and will not be canceled or materially reduced in coverage or limits until after providing 30 days prior written notice of the cancellation or modification to the City's Risk Manager. CONTRACTOR shall provide certificates of such policies or other evidence of coverage satisfactory to CITY's Risk Manager, together with the required endorsements and evidence of payment of premiums, to CITY concurrently with the execution of this Agreement and shall throughout the term of this Agreement provide current certificates evidencing the required insurance coverages and endorsements to the CITY's Risk Manager. CONTRACTOR shall include all subcontractors as insured under its policies or shall obtain and provide to CITY separate certificates and endorsements for each subcontractor that meet all the requirements of this section. The procuring of such required policies of insurance shall not operate to limit CONTRACTOR's liability or obligation to indemnifY CITY under this Agreement. N. HOLD HARMLESS. To the fullest extent permitted by law and without limitation by the provisions of section M relating to insurance, CONTRACTOR shall indemnifY, defend and hold harmless CITY, its Council members, officers, employees and agents from and against any and all demands, claims, injuries, losses, or liabilities of any nature, including death or injury to any person, property damage or any other loss and including without limitation all damages, penalties, fines and judgments, associated investigation and administrative expenses and defense costs, including" but not limited to reasonable attorney's fees, courts costs and costs of alternative dispute re'solution), arising out of, or resulting in any way from or in connection with the performance of this Agreement. The CONTRACTOR's obligations under this Section apply regardless of whether or not a liability is caused or contributed to by any negligent (passive or active) act or omission of CITY, except that the CONTRACTOR shall not be obligated to indemnifY for liability arising from the sale negligence or willful misconduct of the CITY. The acceptance of the Services by CITY shall not operate as a waiver of the right of indemnification. The provisions of this Section survive the completion of the Services or termination of this Contract. O. NON-DISCRIMINATION. As set forth in Palo Alto Municipal Code section 2.30.510, CONTRACTOR certifies that in the performance of this Agreement, it shall not discriminate in the employment of any person because of the race, skin color, gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status, familial status, weight or height of such person. CONTRACTOR acknowledges that it has read and understands the provisions of Section 2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination Requirements and the penalties for violation thereof, and agrees to meet all requirements of Section 2.30.510 pertaining to nondiscrimination in employment. P. WORKERS' COMPENSATION. CONTRACTOR, by executing this Agreement, certifies that it is aware of the provisions of the Labor Code of the State of California which require every employer to be insured against liability for workers' compensation or to undertake self-insurance in accordance with the provisions of that Code, and certifies that it will comply with such provisions, as applicable, before commencing and during the performance of the Services. Rev. July 11,2011 Q. TERMINATION. The City Manager may terminate this Agreement without cause by giving ten (\ 0) days' prior written notice thereof to CONTRACTOR. If CONTRACTOR fails to perform any of its material obligations under this Agreement, in addition to all other remedies provided by law, -----------~t"h"'e-,C~·ity Manager may termmate thIS Agreement Immediately upon written nouce ortennmatftlomn".------ Upon receipt of such notice of termination, CONTRACTOR shall immediately discontinue performance. CITY, CITY shall pay CONTRACTOR for services satisfactorily performed up to the effective date of termination. If the termination if for cause, CITY may deduct from such payment the amount of actual damage, if any, sustained by CITY due to Contractor's failure to perform its material obligations under this Agreement. Upon termination, CONTRACTOR shall immediately deliver to the City Manager any and all copies of studies, sketches, drawings, computations, . and other material or products, whether or not completed, prepared by CONTRACTOR or given to CONTRACTOR, in connection with this Agreement. Such materials shall become the property of CITY. R. ASSIGNMENTS/CHANGES. This Agreement binds the parties and their successors and assigns to all covenants of this Agreement. This Agreement shall not be assigned or transferred without the prior written consent of the CITY. No amendments, changes or variations of any kind are authorized without the written consent ofthe CITY. S. CONFLICT OF INTEREST. In accepting this Agreement, CONTRACTOR covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would conflict in any manner or degree with the performance of this Contract. CONTRACTOR further covenants that, in the performance of this Contract, it will not employ any person having such an interest. CONTRACTOR certifies that no City Officer, employee, or authorized representative has any financial interest in the business of CONTRACTOR and that no person associated with contractor has any interest, direct or indirect, which could conflict with the faithful performance of this Contract. CONTRACTOR agrees to advise CITY if any conflict arises. T. GOVERNING LAW. This contract shall be governed and interpreted by the laws of the State of California. U. ENTIRE AGREEMENT. This Agreement, including all exhibits, represents the entire agreement between the parties with respect to the services that may be the subject of this Agreement. Any variance in the exhibits does not affect the validity of the Agreement and the Agreement itself controls over any conflicting provisions in the exhibits. This Agreement supersedes all prior agreements, representations, statements, negotiations and undertakings whether oral or written. V. NON-APPROPRIATION. This Agreement is subject to the fiscal provisions of the Charter of the City of Palo Alto and the Palo Alto Municipal Code. This Agreement will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or (b) at any time within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds fOf this Contract are no longer available. This Section shall take precedence in the event of a conflict with any other covenant, term, condition, or provision of this Contract. W. ENVIRONMENTALLY PREFERRED PURCHASING AND ZERO WASTE REQUIREMENTS. CONTRACTOR shall comply with the City's Environmentally Preferred Purchasing policies which are available at the City's Purchasing Department which are incorporated by reference and may be amended from time to time. CONTRACTOR shall comply with waste reduction, reuse, recycling and disposal requirements of the City's Zero Waste Program. Zero Waste best practices include first minimizing and reducing waste; second, reusing waste and third, recycling or composting waste. In particular, Contr~ctor shall comply with the following zero waste requirements: Rev. July 11,2011 • All printed materials provided by Contractor to City generated from a personal computer ----------------and-pr-in'toHnGluding-but-Mt--l1mited--te-,--pI'eposals,quotes,---iftVoiees,reports,-and-pubH."c--------- education materials, shall be double·sided and printed on a minimum of 30% or greater post-consumer content paper, unless otherwise approved by the City's Project Manager. Any submitted materials printed by a professional printing company shall be a minimum of30% or greater post·consumer material and printed with vegetable based inks, • Goods purchased by Contractor on behalf of the City shall be purchased in accordance with the City's Environmental Purchasing Policy including but not limited to Extended Producer Responsibility requirements for products and packaging. A copy of this policy is on file at the Purchasing Office. • Reusable/returnable pallets shall be taken back by the Contractor, at no additional cost to the City. for reuse or recycling. Contractor shall provide documentation from the facility accepting the pallets to verify that pallets are not being disposed. X. AUTHORITY. Tbe individual(s) executing this Agreement represent and warrant that they have the legal capacity and authority to do so on behalf of their respective legal entities. Y. CONTRACT TERMS: All unchecked boxes do not apply to this Contract. IN WITNESS WHEREOF, the paIIies hereto have by their duly authori",d representatives executed this Agreement on the date first above written. CITY OF PALO ALTO City Manager ABMJANITO~SERT!Y __ _ G..M'>1 ~ Name "li1t1 But::1;:¥ Title_. ~.IJ.~f._ DirectoroiPiiblic Works;--------- Approved as t. Form: Senior Ass!. City A ttomey Rev. July II, 2011 1. INTRODUCTION EXHIBIT "A" SCOPE OF SERVICES The scope of work includes Class A / Level I janitorial services for the City of Palo Alto. The Contractor shall furnish labor, approved cleaning supplies, supervision, methods and processes, implements, tools, machinery, equipment, transportation, and approved material for janitorial services. 2. BASIC REQUIREMENTS a. The contractor shall be independent and, as such, the hiring, training, equipping, supervision, directing and discharging of their employees shall be the responsibility of the contractor. The payment of federal, state and local taxes and overtime wages shall also be the responsibility of the contractor. b. The contractor must furnish all labor, supplies, cleaning materials (cleaning chemicals, floor wax, wax stripper, and other expendable supplies) and equipment (including, but not limited to, ladders, lifts, vacuum cleaners, extractors, floor machines, mops and buckets) required to perform interior/exterior janitorial service per building service schedules as specified within this document, excluding holidays. For facilities where the City cannot provide adequate on-site space for custodial supplies, cleaning chemicals, and equipment, the contractor will need to provide alternate means. c. The contractor must furnish, and all their employees (including coordinators and supervisors) must wear uniforms. All personnel must have a visible company name, logo, badge, etc., on their uniforms. d. All employees of the contractor must at the start of the contract (and periodically thereafter) have a background security check (LifeScan), and be a minimum of twenty-one (21) years of age and have a minimum of two (2) years janitorial experience and be fully trained in the custodial service trade. Contractor is responsible for tbe cost of background checks for their employees. e. Contractor must provide the Facility Maintenance Manager with an emergency telephone number where Contractor may be reached at any time, 24 hours a day. f. The janitorial contractor will provide twenty-four (24) hour emergency response if requested, and will be allowed up to 2 hours to respond within the time of request. Contractor tIlust lespond to elIlergeIlcy calls relating to deficiency of service by corlecting the deficiency within two hours of receipt of the call. -----------lg~. 'I'he-GentH1Gter-muBt-fumish-te-Gity,-pFier-t0-G0mm~nG~m~nt-0f-an;y-s~r-\LiG€S-und~r-this---- agreement, a list of all chemicals and floor products that the contractor anticipates bringing onto or using in any property belonging to the City, together with Material Safety Data Sheets for each chemical. Contractor must provide updated M.S.D.S. each anniversary of the execution of this contract or sooner when formulation or knowledge of hazards change. h. Contractor accepts responsibility for determining that all necessary safeguards for protection of contractor's employees are available or will be furnished to employees. All work performed must conform to CAL-OSHA standards. 3. CONTRACTOR RESPONSIBILITY a. Any work completed by the contractor that does not meet the quality standards as determined by the City, shall be re-done by the contractor at no cost to the City. In the event contractor's work repeatedly does not meet the quality standards, the Purchasing Agent and the Facility Maintenance Manager reserve the right to terminate contract without any cost to the City. b. Any and all damage caused by the Contractor will be replaced at their expense. c. The contractor must, at all times, maintain adequate staffing to faithfully execute the contract. If it appears at any time the specifications of the contract are not being completed, the contractor will supply additional staff to successfully meet the terms of the contract. The City may request contractor to remove any janitor from its premises at any time it desires for any reason whatsoever, and the contractor shall provide immediate replacement. d. Supervision The Contractor will assign a supervisor to provide a minimum of three (3) site visits per week (evenly spread throughout the week) during all scheduled cleaning hours and special work assignments. This custodial supervisor or lead supervisor will be required to speak, read and understand English. Weekly janitorial supervisor's reports are to be submitted to City's Facility Supervisor or his designee noting any building deficiencies needing correction. Site supervisor shall carry a cell phone by which the City staff will be able to communicate with him/her. The Contractor shall provide a list of all Contractors' staff assigned to each work site. Also required will be the employee's work schedule and assignment. e. Training The Contractor shall provide to its employees' environmental, health and safety training to ensure compliance with all federal, state and local laws or regulations. f. Employee Conduct Employees of the Contractor while performing work under this contract, WILL NOT: -------------h-Be-aee6ITlpanied-in-their-wmk-frrea-by-aeEluaintanees,f{lmily-member.,.s~, ---- assistants, or any other person unless such person is an on-duty authorized Contractor employee. 2. Remove any City property or personal property, equipment, monies, form or any other item from the Buildings. 3. Engage in horseplay or loud boisterous behavior. 4. Be prohibited in the use or possession of the following items while working on City premises: guns, knives, other weapons, alcohol, and/or controlled substances. 5. Be under in the influence of alcohol or drugs. 6. Gamble. 7. Smoke in any building. 8. Read or disclose material and documents available in the facilities of the City. 9. Disturb papers on desks, tables, or cabinets. 10. Turn on or use any equipment other than City supplied or Contractor's, such as computers, typewriters, or radios, etc 11. Use any City telephone except those designated by the Building Services Superintendent or his/her designee for the purpose of business under this contract and for emergency reporting. 12. Open any desk, file cabinet or storage cabinet. 13. Remove any article from desks. 14. Consume any food or beverage, other than that brought with or purchased by the employee, and in only in areas designated as break or lunchrooms. 15. Engage in non-work related conversations with Contractor employees, City employees or visitors. 16. Come to work late or leave work early. g.Employee Removal The Contractor shall remove from service on the premises of the City any employee of the Contractor who, in the opinion of the City, is not performing the services in a proper manner, or who is incompetent, disorderly, abusive, dangerous, or disruptive, or does not comply with rules and regulations of the City. Contractor shall in no way interpret such removal to require dismissal or other disciplinary action of the employee. h.Employee Appearance and Identification Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. The Contractor shall provide each employee with a uniform that displays the name of the Contractor's company. The uniform shall be available prior to entering any City building and shall be worn at all times while working in the City. The uniform at a minimum shall be a uniform shirt with the Contractor's name or logo on it. ----------GantFaeter-'s-ernpleyees---will-lJe--ios&ued-a-Gity-identifieatien-and-aeeoos-eardl •. ---- Contractor personnel shall visible wear City contractor badge at all times during work with the City. Contractor employees must "badge" iu at start of c1eauing and "badge" out at end of cleaning at every location that has a badge reader. Any loss of identifications cards must be reported to the City's Facilities Maintenance Manager immediately. Keys required by the contractor will be provided to designated contractor employee upon a custody receipt and shall be returned to the City on demand. Keys are assigned to specific individuals and are not to be shared between contract staff. Any loss of keys must be reported to the City's Facility Maintenance Manger immediately. Keys are to only be made by the City. Should a lost or stolen key jeopardize the security of a particular City facility, the contractor shall be responsible for all costs incurred by the City in re-keying the lock system. i. Reporting and Inspections I. Building Control Log: The custodial supervisor and/or lead custodian will be responsible for maintaining a "Building Control Log" which will be the focal point for communications. The contractor's staff will be responsible for signing in and out daily on the log and sharing work related comments for analysis. 2. Status Reports: A report is to be given to the Facility contact person daily if, and when, unusual circumstances arise; e.g., suspicious people are observed, lighting inoperable, etc. 3. Regular Inspections: 'The contractor's account manager or on-site supervisor will meet with the City's Facility Maintenance representatives, weekly, to review work sites to ensure compliance with contract Specifications. j. Work Performance The Contractor will adhere to the highest quality standards of the janitorial profession and the City's cleaning standards as communicated by the Facility Maintenance Manager. Contractor shall immediately notify the City Facility Maintenance Manager or Liaison of any occurrence or condition that interferes with the full performance of the Contractor and confirm it in writing within 24 hours. Contractor shall provide additional staff to complete the work required in these specifications. Major problems that require immediate attention shall be responded to and corrected within two hours of notifications. Examples of major problems are toilets and showers not being cleaned, not stocking sufficient supplies. Millor problems that don't require immediate attention shall be responded during the next day's normal clean up. Examples of minor problems include but are not limited to: a trash can no emptied, a small area not vacuumed. Major complaints and a continuing record of minor complaints may result in non payment or termination of this contract agreement. The City's Facility Maintenance Manager shall have the authority to classify a complaint as major or minor. k. Additional Service The Contractor can expect to support special events during and outside of normal duty hours for additional service cleaning beyond routine services or special functions at City facilities for meetings, social events, open houses or dignitary visits, etc. The Contractor shall adjust the service schedule so that these services will be performed after the event. In cases where the work is outside the normal work schedule, the Contractor shall charge the appropriate hourly rates per person for the special assignment listed in the billing rate schedule they provided in the bid process. Adjusted work schedules that are outside the normal work schedule need to be pre-authorized by the Facilities Maintenance Manager. 1. Emergency Work This agreement shall cover routine, requested and emergency janitorial work. Requested work shall be defined as any work beyond the general routine janitorial work outlined in this agreement. Emergency work shall require a shortened response time of two (2) hours, depending on the nature of said work. The contractor shall have sufficient labor and call-out procedures to assume that staffing is available to allow for this type of unplanned requirement. The City of Palo Alto will work closely with the contractor to help develop a specific procedure required to react to emergency Situations. m. Security Contractor will be required to have available the keys and badge access cards provided by the City at all times while providing service to the City. All doors are to be unlocked and locked as required by each building's specification. The contractor is responsible for after-hours security during performance of janitorial duties. All doors must be locked and shut during the performance of said duties. Doors are not to be propped open and contractor employees are not to let anyone into the building. Lost keys or card-keys will be replaced by the contractor at the rate of $25.00 per key or card-key, and the contractor will be financially responsible for all costs of re-keying any or all locks affected by lost keys in his/her control. Contractor shall return or account for all issued keys at the end of the contract or upon contract termination. Electronic security systems shall be properly disarmed and armed each time when after-hours access is made. The contractor may be charged a minimum of one hundred dollars ($100) for each security alarm call-out when Contractor misuses the alarm system. SeCUrity Clearance All personnel assigned to work in the City of Palo Alto must have successfully passed a LifeScan background check. At least two (2) weeks prior (needed to allow ----------'e(}mpletion-of-a-seeurity-baekground-e1eafilnee-ehee~)_to-an-employee-being-aSl>ignedl---- to work, they must provide one (1) a valid California identification and (2) finger prints. No employee who fails the security clearance shall be admitted on the premises. Cost of background check shall be borne by Contractor. In case of an emergency; Contractor may assign personnel who do not have a security clearance who either (1) have an equivalent security clearance from another public agency that is approved by the Santa Clara County Sheriff or (2) are escorted at all time by City personnel, and the Contractor reimburses the City for costs incurred by the City in providing the escort personnel. n. Care of Facilities The Contractor and all Contractors' employees shall regularly observe general conditions of all building areas and report problem areas to employee's supervisor. Contractor shall be responsible for the knowledge and use of all building security alarms. In case of emergency, the Contractor's employees shall notity the City's Dispatch Center by dialing 911, then by calling or paging_the Facility Maintenance Supervisor or Liaison immediately. For non-emergency repairs, the Contractor and all Contractor's employees shall contact the Facility Maintenance Manager. Lights should be turned off when cleaning is completed in each area. o. Custodial Services Tasks See attached service description. r. Safety Program The Contractor provide shall provide periodic worker training on 1. safe work habits 2. safe use of cleaning chemicals 3. how to use MSDS sheets 4. safe use of equipment 5. proper use of cautions signs, barriers, or other devices 6. proper handling of hazardous materials, biological waste, and blood-borne pathogens. Safety Procedures All cleaning chemicals shall be stored in properly labeled containers at all times and secured. s. Supplies and Equipment 1. The contractor shall furnish and keep in good working order all necessary tools and equipment such as, but not limited to cleaning supplies, mops, brooms, buffers, ladders, hoses, vacuums, etc. All supplies and/or equipment used by the contractor must be approved by the Facilities Supervisor of Public Works or his/her designee. Contractor shall only use the supplies listed in Exhibit A-I. ------------AAny-supply-substitutiBns--ef-additiens-must-be--appfeved-in-writing--by--the-e --- Facilities Supervisor of Public Works or his/her designee. In addition, any equipment used by the contractor must be approved in writing by the Facilities Supervisor of Public Works or hislher designee. Any non-complying equipment or supplies shall be changed out at the request of the Facilities Supervisor or his designee. Janitorial closets areas shall be kept clean and free of debris and odor at all times. All supplies and equipment shall be stored in a neat and orderly manner and in such a way as to prevent injury to City or contractor's employees. An equipment inventory is to be kept with the contractor's on-site supervisor. For facilities where the City cannot provide adequate on-site space for custodial supplies, cleaning chemicals, and equipment, the contractor will need to provide alternate means. 2. The contractor shall provide all expendable supplies such as toilet paper; paper towels, toilet seat covers; trash, compost, and sanitary napkin can liners; liquid hand soap; feminine hygiene products, and waste collection liners. Contractor shall fill all restroom dispensers daily. All products listed above shall conform to existing dispensers established in all City facilities and approved by the Project Manager of this contract. City will supply a list of products that they currently specify. These products may be substituted with an equivalent substitute with pre-approval from the Facilities Maintenance Manger. Product and dispenser types may change over the term of the contract. Compostable Plastic Bags must be used in compost bins and must meet the following standards: Biodegradable Products Institute (BPI), non Genetically Modified Organism (GMO) preferred, www.bpiworld.org http://www.bpiworld.org/BPI-Public/Approved/I.htrnl. Bags must be of sufficient thickness and within date shelf-life to prevent breakage during waste collection handling. Liquid antibacterial hand soaps are not permitted. t. Contractor to utilize vacuum cleaners that meet the requirements of the Carpet and Rug Institute "Green Label" Testing Program -Vacuum Cleaner Criteria, that are capable of capturing 96% of particulates 0.3 microns in size, and operate with a sound level less than 70dBA. Other janitorial cleaning equipment should be capable of capturing fine particulates,. removing sufficient moisture so as to dry within 24 hours, operate with a sound level less than 70dBA, and use high-efficiency, low-emissions engines. u. Cleaning Products Contractor is to supply, industrial and institutional cleaning products that are environmentally preferable. The City defines an environmentally preferable cleaning ----------pf0G~0t_as_th0se_that_ar{l_Gl"eel1_Seal_Gertified.Gleaning-ehemieals-and-floor-l!al'ce------ products must be certified through Greeu Seal GS-37 aud GS-40. Environmentally Preferable Cleaning Products, outlined in these specifications, are to , be used during the entire extent of this contract. Contractor shall use only environmental preferable products in the following categories: I. General Purpose Cleaners 2. Bathroom Cleaners 3. Glass Cleaners 4. Cleaners/Degreasers 5. Floor Cleaners 6. Floor Care: Finishes and Strippers Prior to notice to proceed, Contractor must provide a complete final list of products, including Material Safety Data Sheets they will use. Changes to any products and/or product lists used as part of this contract must be submitted in writing to the Facilities Maintenance Manager along with any new Material Safety Data Sheets. Non compliant chemicals must be removed immediately from the building. Chemicals used for disinfection of blood and other potentially infectious material shall be on EPA's list of registered antimicrobial products effective against blood borne/body fluid pathogens. Mop heads must be replaced after use for blood and body fluid clean up. Training Mandatory Requirements -The selected contractor must provide sufficient training for their personnel for the products and methods outlined in this document that include Green Seal's standard for Industrial and Institutional Cleaners (GS-37). Packaging Contractor's primary packaging for selected janitorial cleaning products should be compliant with Green Seal's standard for Industrial and Institutional Cleaners (GS- 37). Labeling Requirements Contractor selected products must meet the labeling requirements outlined in Green Seal's standard for Industrial and Institutional Cleaners (GS-37). Dispensing Equipment Contractor may request the option for dispensing equipment that reduces worker exposure to chemicals and promotes the appropriate use ofthe cleaners. This option will depend on site conditions and must be pre-approved by the Facilities Maintenance Manager. ----------IGoml'(letol~must-pf(wi€e-a-aeser-iptiBfl-0f-available-equipment-aHa-infolmatioB-0fl-the----- features that reduce risk and exposure. A detailed description of the recommended dilution and/or dispensing system, including benefits. should be included. v. Paper Product Specifications Recycled Content For use in City facilities, contractors will purchase products for which the United States Environmental Protection Agency (U.S. EPA) has established minimum recycled content standard guidelines, such as those for printing paper, office paper, janitorial paper, construction, landscaping, parks and recreation, transportation, vehicles, miscellaneous, and non-paper office products, that contain the highest post consumer content available, but no less than the minimum recycled content standards established by the U.S. EPA Comprehensive Procurement Guidelines. Chlorine-Free For use in city facilities, Contractor will purchase paper, paper products, and janitorial paper products that are unbleached or that are processed without chlorine or chlorine derivatives to minimize dioxin formation and other toxic pollutants. Process chlorine free (PCF) paper is the preferred environmental option, whereas elemental chlorine free (ECF) processes should include enhanced processes such as extended and oxygen delignification wherever possible. Recycled Content It is desired that products procured through this contract contain the highest post consumer content practicable, using the U.S.EPA's Comprehensive Procurement Guidelines that specify ranges of minimum recycled content standards for diverse categories representing product types (www.epa.gov/epaoswer/non hw/procure/products.htm). w. Materials Management: Compost, Recycling and City Pickup Specifications The Contractor will be responsible for the following actions - Collect and remove all compost, recyclables, and trash from all identified facilities per the schedule determined by this Contract. "Entire facility" means the lobby, the indoor and immediate outdoor public areas, the hallways, the conference rooms, the restrooms, the lunchrooms and kitchens, the office areas, etc. Replace appropriate liners in each receptacle. Liners can only be reused if it is clean. Receptacles are to be returned to their initial locations. Boxes, cans, papers, etc placed near a trash receptacle and marked "trash" shall also be removed. Any other items not marked shall not be removed. Do not drag waste collection bags. Liquid leaking from plastic bags being removed from waste receptacles shall be immediately cleaned. Deliver emptied compost, recyclables and trash to the waste collection area located at each facility and place in proper bin to ensure successful sorting of these waste streams. Dumpsters and totes shall be closed after use. Maintain waste collection areas free of debris and trash. Breakdown, flatten and place all cardboard in dumpster, toter or other container labeled for cardboard recycling. Modify waste collection procedures as directed by the Facilities Maintenance Manager. Changes will be made by management in coordination with the janitorial service and the waste collection service. Revise schedule, location for loading and unloading, waste collection procedures as directed by the Facilities Maintenance Manager. x. Performance Bond in the amount of$350,000 required annually. y. Liquidated Damages are required in the amount of $500 per day. Any delay by Contractor to perform will interfere with the proper implementation of City's programs to the loss and damage of City. As it would be impracticable to fix the actual damage City suffers in the event of any such failure to perform, City and Contractor, therefore, presume that in the event of any such failure to perform, the amount of damage which shall be sustained by City will be the sum of $500 -Five Hundred dollars for each and every calendar day during which said work shall remain uncompleted beyond such time for completion or approved extension thereof. The City retains the right to deduct liquidated damages from payments to the extent that the amount of said liquidated damages, based on Contractor's failure to maintain schedule as determined by City. In addition, the City may require a tri-party agreement among the City, the Contractor, and the Contractor's surety as a condition to making full payments if the Work is behind schedule, in order to avoid exoneration of the surety bond or impairment of the surety's security. 4. AFTER A WARD OF CONTRACT The Contractor shall submit the following items to the City's Facilities M(Ulager thirty (30) days before the contract start date: 1. A complete work schedule for daily, weekly, monthly, quarterly, semi annual and annual service for all facilities. 2. The name of the person assigned as the Contractor's Project Manager with full authority to administer the terms ofthis contract. This Contractor's Project Manager shall have the capability to receive complaints by -----------~teleph0Ile-;ult!-emaH-to-faeilitate-timely-eorreetive-ael'iofl&-HHi5S---------- representative shall be available Monday through. Friday 7:30am through 5:00pm. 3. The names and contact information for supervisors or lead personnel during all work shifts who can be contacted for notification of schedule changes, emergencies, or other issues that come up after normal business hours. 4. A schedule of all employees of the Contractor and the buildings to which they are assigned, along with the labor-hours to perform the required work at each building. 5. A list of all cleaning and floor products (must be Green Seal Certified, except disinfectants) that will be utilized and a description of what each product will be used for. 6. A copy of the Material Safety Data Sheet (MSDS) for all chemicals that will be used in the performance of the contract. MSDS to be updated as necessary after the initial submission. 7. A list of all paper products to be provided, the percentage of post-consumer recycled content for each. 8. City requires contractor to provide city with weekly reports in Excel file format. Contractor must furnish weekly reports of total products used under this contract during the reporting period; problems reported and corrective action and other city determined information relevant to the contract. EXHIBIT'B" SCHEDULE OF PERFORMANCE A SERVICE LOCATIONS AND TECHNICAL SPECIFICATIONS Contractor must furnish the following services at the designated frequencies at each of the listed facilities, Each servicing must include all duties listed. Contractor shall supply and stock all required products at each facility with each servicing. The Waste Collection Bin Detail spreadsheet (Document 0700) is to be used for reference only and identifies location of waste collection bins, approximate type of bins, number of bins, and liner requirements at each facility. B. Work Schedule Janitorial services for City Hall are to be provided five (5) days per week, Monday through Friday, between the hours of 6:00 PM and 2:30 AM. Janitorial services for all other locations are as listed are to occur between Yz hour after building closure to 2 hours before City Staff starts occupying the building the next day, unless otherwise specified below or by the City's Facilities Maintenance Manager .. The janitorial contractor will provide twenty-four (24) hour emergency response if requested, and will be allowed up to 2 hours to respond within the time of request. Work schedules will need to be adjusted as required for special events or meetings that conflict with normal cleaning schedules. C, Holidays There are 11 City holidays on which the contractor may need to provide service to City facilities, upon request from the Facility Maintenance Division, DATE January 1 -New Years Day 3rd Monday in January -Martin Luther King Jr. 3rd Monday in February -Lincoln's Birthday Last Monday in May -Memorial Day 4th of July 1 st Monday of September -Labor Day 2nd Monday of October -Columbus Day November 11 -Veteran's Day Thanksgiving Day (2) December 25 -Christmas Day D. Miscellaneous Requirements -----------------I.Cocle~s--------------------------------------------------------------- Work and materials must conform to the requirements of: a. Safety Orders -State of California, Division of Industrial Safety b. State Fire Marshall c. OSHA Regulations 2. Work Scheduling and Performance Times of servicing are to be determined by the Facilities Maintenance Manager listed under this contract. Parking Contractor may utilize existing public parking spaces and must follow posted parking regulations. E. Responsibility of Contractor The City assumes no responsibility whatsoever for loss or damage of equipment owned or operated by the Contractor, his agents or employees. The entire responsibility for any and all injury to the public, to individuals and to property resulting or indirectly caused by the performance of the work hereunder must rest upon the Contractor, and he/she agrees to indemnify and hold the City free and harmless from and against any and all liability, expense, claims, costs, suits and damages arising out of negligence on the part of the Contractor. F. Property Damage Any private or City property damaged or altered in any way during the performance of the work under the contract shall be reported promptly to the City, and must be rectified in an approved manner back to its former condition prior to damage at the Contractor's expense. G. Recycle and Compost Collection Service Detail See spreadsheet (for reference only). Facility: Animal Services Buildings Location: 3281 East Bayshore Blvd. Total Sqnare Feet: 5,657 Servicing Frequency: Five Days per Week, (Monday through Friday) Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all recycling containers once per week on Mondays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner witb proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Monday through Friday (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly-Detailed Cleaning Protocol (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Type of ServIce: Enure FacIlIty Wash all windows, interior and exterior. -------JFrE!:!e~gI:!U~en!!:ely!·-----"'Fwiee*nntlfrHy,--------------------------- Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Facility: Location: Total Square Feet: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Entire Facility Clean and dust all counters, cabinets; shelves, ledges, desks, and table top surfaces throughout office areas. Twice Annually Arastradero Gateway Facility 1530 Arastradero Rd. 969 Servicing Frequency: Once per Week, Friday. Type of Service: Restrooms -Complete servicing. Empty all recycling containers once per week on Fridays. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed, all dispensers and contamers. Damp wipe tOilet panmons and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," ---------------'ete;-elean-mirrors-and-keep-aH-ehrome-fixttlres-e1ean~weep-flems-ancil----- properly dispose of all trash items. Remove cobwebs from interior spaces and Freguency: Type of Service: exterior spaces (exterior: up to one story building only). Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Secure facility after service. Weekly, Friday Entire restroom inclnding walls (porous walls excluded), toilet partitions, floors, and fixtures are to be hosed down and scrubbed with disinfectant cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Meeting Room The sealed cement floors oftbe main meeting room (432 square feet) are to be mopped, stripped and resealed. Freguency: Quarterly Facility: The Art Center (Bldg to be LEED CERTIFIED) Location: 1313 Newell Rd. Total Square Feet: 26,441 Servicing Frequency: Six Days per Week, (Tuesday through Sunday) Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with ---------------Eitsinfeetllnt-eIeaner.-Glean-sinks,Eimins,-eounter-tops,eflanging-statien.&s,.------- toilet bowls and urinals with brush and disinfectant cleaner. Pour one Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequeucy: Type of Service: Frequency: Type of Service: Frequency: Type of Service: gallon of water down each floor drain. Tuesday through Sunday Entire Facility Empty all recycling containers once per week on Mondays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling . containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space ,areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. F our Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all grafbh, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Baylands Interpretive Center Location: 2775 Embarcadero Rd. Total Square Feet: 3,600 Servicing Frequency: Five Days per Week, (Monday through Friday) Type of Service: Frequency: Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. ------.!!E0!2r~!:!qul!!!e:!!n£C¥l:i-!,----MQnday-th!'Qugh-Edrlay--------------------- Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Facility: Location: Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, cbairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so USers can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Monthly Entire Facility Strip and refinish all tiled and linoleum floor areas. Four Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled and linoleum and floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Twice Annually Children's Library 1275 Harriet S1. Total Square Feet: 3,264 ------~S.,..elvieing_Fnquency. Seven-Days-peJ'Week~------------------- Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. All items daily, trash pickup, dispenser filling and any required surface cleaning twice daily. Entire Facility Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Frequency: Twice Annually Type~f-8ervice:--EnHre-FaeiHt)v-'------------------------- Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Four Times Annually Type of Service: Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Frequency: Monthly Type of Service: Entire Facility Clean all counters and table top surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Children's Theater Location: 1305 Middlefield Rd. Total Square Feet: 17,619 Servicing Frequency: Six Days per Week, (Tuesday through Sunday) Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls alld urinals with 01 ush and disinfectant cleaner. Pour one gallon of water down each floor drain. ------J;Fr:r'ell!gQ!tte!W!n~eyn_: -------"+uesclay-thmugh-8uflclay~-------------------- Type of Service: Frequeucy: Type of Service: Frequeucy: Type of Service: Frequency: Type of Service: Frequeucy: Type of Service: Frequency: Type of Service: Frequeucy: Entire Facility (including auditorium) Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and table top surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from walls and floor surfaces. Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top -----------------ssurfilees-thmagheut-0ffiee-ar=sc-. -------------------- Frequency: Twice Annually Facility: City Hall Location: 250 Hamilton Ave. Total Bnilding Sqnare Feet: 104,893 Total Parking Sqnare Feet: 251,508 Type of Service: Frequency: Type of Service: All restrooms not located in the Police Department -Complete servicing. Empty all garbage and compost containers in all restrooms serviced. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Clean all compost and garbage containers when necessary. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill as needed, all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops·, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. • A-Level and 7'h floor restroom countertops must only be cleaned with pH neutral chemicals and waxed with an automotive car wax that contains no polishing compounds monthly. Do not allow overspray from glass cleaner for mirror to get on countertop. Monday through Friday Entire Facility (including Cafeteria (public area), excluding Police Dept. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth (includes cafeteria and break rooms). Clean central compost, central garbage, and all recycling containers when necessary. Vacuum carpeted floors and sweep and mop hard floors including any stairwells, offices, and open space areas daily, M-F. Sweep, damp Frequeucy: Type of Service: mop (with proper dlsinlectant cleaners), and dIspose of all trash items on all non carpeted floors, Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only), Refill towel dispensers. Clean marks from glass on building entry and elevator lobb)' doors, public counter windows, and interior Council Chamber entry doors. Wipe down metal interior and exterior elevator panels with damp cloth and water. (do not spray any liquids on floor selection button panel or use any chemicals to clean elevator cabs) Monday through Friday Entire Facility. Empty all desk side and central recycling containers per schedule below. Replace central recycling liner as with proper type, size and depth. R r CII f ecyc m9 0 ec Ion Floor Day A -Print Shop Mon -Fri A -Cafe Mon 1 Mon M Thurs 2 Mon 3 Thurs 4 Wed' 5 Mon' 6 Tues * 7 Tues 8 Tues • Central recycling picked up daily (M-F) for Engineering (plan sets), Planning (plan sets), and Finance. Type of Service: Frequeucy: Type of Service: Frequeucy: Parking Garage -Elevator lobby entrances, plaza, and stairwells. Empty all recycling and garbage containers each service day and replace liner with proper type, size and depth. Clean all containers when necessary. Seven days per week. Entire Facility (office area lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). _________ T:y:p"'e::o:f:S:e:rv:i:c:e=-: __ Entire Facility WaS'h-all-wincl(lws,inter-iBr-(ll1ly'~. -------------------- Frequency: Type of Service: Frequency: Type of Service: Frequeucy: Type of Service: Frequency: Type of Service: Frequency: Facility: Location: Once Annually Entire Facility, (cafeteria, restrooms, hallways, elevators and lobby areas only) Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility, (cafeteria, restrooms, hallways, elevators and lobby areas only) Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Dust public areas. Polish metal door pulls, door plates, and other metal fixtures. Polish wood furniture in I st floor reception area and Council Chamber, all conference rooms. Clean marks from glass in conference rooms. Monthly Garage Areas Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Seven days per week. Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Twice Annually College Terrace Library 2300 Wellesley St. Total Square Feet: 5,050 --------:SS.eerrvieing-Frequeney. Four-Bays-per-Wi)ek,('I'ues,Wed,Fri,&-8atjl------------ Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Tues, Wed, Fri, & Sat Restrooms shared with adjacent Day Care Center needs·to be serviced six days per week, Man through Sat. Entire Facility Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of ·all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tues, Wed, Fri, & Sat Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). 'I ype of Service: Entlre F aClhty Wash all windows, interior and exterior. Frequency: Twice-A:nnuaHy~------------------------ Type of Service: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Four Times Annually Type of Service: Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Frequency: Monthly Type of Service: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequeucy: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Community Theater Locatiou: 1305 Middlefield Rd. Total Square Feet: 33,716 Servicing Frequency: Six Days per Week, (Tuesday through Sunday) Type of Service: Restrooms I Showers-Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash Items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. All shower --------------~areas_afe_te_be-kepHree-ef-milclew;_hair;_clirHmcl-seap-seumo-Glean-ancl----- disinfect all floor mats, benches and tiled areas. Pour one gallon of water Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: down each floor drain. Tuesday through Sunday Entire Facility (including auditorium) Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removmg all grafftfl, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequeucy: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequeucy: Twice Annually Facility: Development Center Location: 285 Hamilton Ave. Total Square Feet: 10,700 Serviciug Frequency: Five Days per Week, (Monday'through Friday) Type of Service: Frequency: Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty counter garbage, all central garbage, and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost and central garbage containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequeucy: Monday through FrIday Type of Service: Entire Facility. ---------------Empty-plan-set-reeyeiing,e()unter-and-eentral-reeyeling-e()ntainers-eaeh----- service day and only kitchen and desk recycling containers once per week. Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Clean recycling containers when necessary. Replace central recycling liner with proper type, size and depth. Recycle cardboard to cardboard recycling dumpster. Recycle blueprints to recycle collection bin at outside location. Transport polystyrene "blocks" and "peanuts" to specified containers located at the Civic Center. Check the designated collectorlhauler garbage containers located outside the building, to see if cardboard is present. If cardboard is present, flatten if needed, and recycle on site to recycling dumpster. Monday through Friday. Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Freguency: Four lImes Annually Type of Service: Entire Facility --------'======"--elean-and-dust-aJI-counters;-cabinets;-shelves;-ledgeS;-desks;-and-table-top'---- surfaces throughout office areas. Freguency: Twice Annually Facility: Downtown Library (Bldg is LEED CERTIFIED) Location: 270 Forest Ave. Total Square Feet: 8,741 Servicing Frequency: Four Days per Week (Tues, Wed, Thurs, Sat) Type of Service: Freguency: Type of Service: Freguency: Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp. wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Tues, Wed, Thurs, & Sat Entire Facility Empty all recycling containers once per week on Mondays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tues, Wed, Thurs, & Sat Entire Facility (lunch rooms and break areas) Clean all countels aIId tabletop srnfaces, cliaits, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. E~equency' Quacted¥_~ad-V'ance_nolice_oLwork_needs_t(Lhe_pro:V'ideQso_useIs_caILCleaLr ____ _ items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Type of Service: Entire Facility Wash all windows, interior and exterior. Frequency: Twice Annually Type of Service: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Four Times Annually Type of Service: Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Frequency: Monthly Type of Service: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Foothills Park (Interpretive Center, Oak Grove, Orchard Glen, Entrance Gate/Toyon Trail) Location: 3300 Page Mill Road Total Square Feet: 5,035 Servicing Freqnency: One Day per Week (Friday, during day) Type of Service: Freqnency: Type of Service: Restrooms -Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all dispensers and fixtures clean. Sanitize changing stations. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock restroom doors after daily service where applicable. All park restrooms are to remain open during daylight hours. Entire restroom (exclnding Interpretive Center) inclnding walls (porons walls exclnded), toilet partitions, floors, and fixtures are to be hosed down and scrnbbed with disinfectant cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Once per week. Entire Facility. Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Clean recycling containers when necessary. Empty all central garbage and central compost containers once per week on Fridays and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners) all areas, and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequeucy: Once per week. Type of Service: Entire Facility -------=.:..:=====--~Stl'ip-anQ-refinish-aIHi1eQ,linaleum-anQ-waaQ-i10ar-areas •. ------------- Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequeucy: Type of Service: Frequency: Facility: Location: Two Times Annually Entire F ac ility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. F our Times Annually Entire Facility Clean all connters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Twice Annually Golf Course Restrooms 1875 Embarcadero Rd. Club House Restrooms Total Square Feet: 900 Frequency: Seven days a week, twice daily (once between 11:00 am and noon, once at dusk) I ype of ServIce: Restrooms -Complete serVICIng. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, ---------------whieh-must-be-replaeecl-immecliately-when-neeclecl~Glean-e0mp0st-ancll----- garbage containers when necessary. Empty and replace with new liners all Field Restrooms sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as,"spitballs," etc. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only).Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock restrooms doors after final daily service. Entire restroom including walls (porous walls excluded), toilet partitions, floors, and fixtures are to be hosed down and scrubbed with disinfectant cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Total Square Feet: 242 Frequency: Seven days a week Type of Service: Restrooms -Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty imd replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti-bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only).Clean mirrors and keep all chrome fixtures clean. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Entire restroom includmg walls (porous walls excluded), floors, and fixtures are to be hosed down and scrubbed with disinfectant cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Facility: Junior Museum Location: 1305 Middlefield Rd. Total Square Feet: 5,856 Servicing Frequency: Five Days per Week (Tuesday through Saturday) Type of Service: Frequency: Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. All items daily, trash pickup, dispenser filling and any required surface cleaning twice daily. Entire Facility Empty all recycling containers once per week on Fridays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency: Daily -------1'I'~yap~e::Jo!!f:fS~e:!:rvyjii£c~e:l---Entire-Faeility-tluneh-rooms-and-break-areas)--------------- Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Frequency: Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Type of Service: Entire Facility Wash all windows, interior and exterior. Frequency: Twice Annually Type of Service: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Four Times Annually Type of Service: Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Frequency: Monthly Type of Service: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency: Four Times Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: LandfIll Office and Toll Booth Location: 2380 Embarcadero Rd. Total Square Feet: 1,488 ServIcmg F requeucy: FIve Days per Week, (Monday through FrIday) ------Type-of-Service:-Restrooms~eomplete-servicing;------------------ Empty all garbage and compost containers in all restrooms. All garbage Frequeucy: Type of Service: Frequency: Type of Service: Frequeucy: Type of Service: Frequeucy: Type of Service: and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in generaL Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all recycling containers once per week on Thursdays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service "day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Monday through Friday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Frequeucy: Type of Service: Frequency: Type of Service: Type of Service: Frequency: Facility: Sfrlp and rehmsh all flIed, lmoleum and wood floor areas. Four Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Twice Annually Main Library (Bldg to be LEED CERTIFIED) Location: 1213 Newell Rd. Total Square Feet: 26,582 Servicing Frequency: Seven Days per Week Type of Service: Restrooms -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: All Items dally, trash pIckup, dIspenser fIllmg and any reqUIred surface cleaning twice daily. Entire-Facility------------ Empty all recycling containers once per week on Mondays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and table top surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Freguency: Type of Service: Four limes Annually Entire Facility -Clean and dust aH counters, cabinets; shelves; ledges; desks, and table top surfaces throughout office areas. Freguency: Twice Annually Facility: Mitchell Park Library and Mitchell Park Community Center (B1dgs to be LEED CERTIFIED) Location: 3700 Middlefield Rd. Total Square Feet: Mitchell Park Library -40,152 sf (new bldg to be completed late 2012) Mitchell Park Community Center -16,180 sf (new bldg to be completed late 2012) Mitchell Park Temporary Library -5,500 sf (temporary facility located at 4050 Middlefield Rd) Servicing Frequency: Seven Days per Week Type of Service: Freguency: Type of Service: Restrooms I Showers -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Daily Entire Facility Frequeucy: Type of Service: Frequeucy: Type of Service: Frequeucy: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Empty all recyclmg contamers once per week on I uesdays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, .. _ size and .depth. Clean central compost, centraL garbage, __ and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Municipal Service Center Buildings (A,B,C, & SCADA) Location: 3201 East Bayshore Rd. & 3241 East Bayshore Rd. Total Square Feet: 76,634 Servicing Frequency: Five Days per Week, (Monday throngh Friday) Type of Service: Frequency: Type of Service: SCADA -service only between the hours of 4pm and 9pm. Restrooms / Showers -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor aretls with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility (including offices, locker rooms, lunch rooms, conference rooms, shops and fueling station) Empty all inside central garbage and central compost containers each service day and replace liner with proper type, size and depth. .Empty all outside central garbage and central compost containers once per week and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, darup mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility. Frequeucy: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Monday through Fnday Entire Facility (including offices, locker room, lunch rooms, conference room, and limited shop areas) Empty all recycling containers once per week. Replace central recycling liner with proper type, size and depth. Clean recycling containers when necessary. Monday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Building B Exercise Room Disinfect all equipment with proper cleanser. Detail vacuum between and under weight benches and machines. Frequency: TWice Annually Type of Service: Entire Facility ~ Clean and dust all counters, cabinets, shelves, ledges,desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: All Park Restrooms Locations: Frequency: Type of Service: Rinconada Park 777 Embarcadero Rd. Mitchell Park 600 E. Meadow (two sets) Peers Park 1899 Park Ave. El Camino Park 100 EI Camino Real Greer Park 1098 Amarillo Ave. Baylands Park 1785 Embarcadero Rd. Byxbee Park 2380 Embarcadero Rd. Hoover Park 2901 Cowper St. Stanford Fields 2700 EI Camino Real Seale Park 3100 Stockton Place Briones* 609 Maybell Ave Roth Bldg* 300 Homer Ave Baylands Duck Pond* 2775 Embarcadero Rd *to be built 2012/2013. 511 sq. ft. 1,363 sq. ft. 1,046 sq. ft. 272 sq. ft. 597 sq. ft. 843 sq. ft. 568 sq. ft. 500 sq. ft. 1,080 sq. ft. 120 sq. ft. 120 sq. ft. 75 sq. ft. 75 sq. ft. Seven days a week (after park closing, except at locations wbere no restroom lighting is available -one hour before closing). Restrooms -Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime andlor any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Clean mirrors and keep all dispensers and fixtures clean. Sanitize changing stations. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock restroom doors after daIly service where apphcable. All park restrooms are to remam open during daylight hours. Entire restroom including walls (porous walls excluded), toilet partitions, floors, and fixtures are to be hosed down aud scrubbed with disinfectant cleaner mouthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Facility: Rinconada Pool Office and Shower Rooms Location: 777 Embarcadero Rd. Total Square Feet: 3,585 Servicing Frequency: Seven Days per Week Type of Service: Freguency: Restrooms / Showers -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Daily I ype of ServIce: Frequency: Type of Service: EnUre F acJlny Empty all recycling containers once per week on Thursdays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space ,areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily , Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Frequency: Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Type of Service: Entire Facility Wash all windows, interior and exterior. Frequeucy: Twice Annually Type of Service: Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Utilities Offices Location: 1005 &1007 Elwell Ct. Total Square Feet: 16,157 Servicing Frequency: Five Days per Week, (Monday through Friday) Type of Service: Restrooms / Showers -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and co~post containers to be kept cleaned and lined with proper liners, Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: wlllcll must be replaced Immediately wilen needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all -wall-areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Monday through Friday Entire Facility. Empty all central recycling containers two times per week on Tuesdays and Thursdays and recycling containers at individual workstations one time per week on Tuesdays. Replace central recycling liner with proper type, size and depth. Check the designated collector/hauler garbage containers located outside the building, to see if cardboard is present. If cardboard is present, flatten if needed, and transport material to designated recycling container. Tuesdays and Thursdays Entire Facility Clean and dust all counters, cabinets, shelves, ledges, and table top surfaces throughout office areas. Clean exterior and interior entrance ways and interior space removing all dirt, cobwebs, etc. from wall and floor surfaces. Monthly Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, miCluwaves and refrigerators (inside and out). Wipe down cabinet fronts. Frequeucy: Weekly kitchen cleaning, quarterly refrigerator cleaning (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Type of Service: Entire Facility Wash all windows, interior and exterior. Frequency: Twice Annually Type of Service: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Four Times Annually Type of Service: Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. Frequency: Monthly Type of Service: . Entire Facility Clean and dust all counters, cabinets, shelves, ledges, desks, and table top surfaces throughout office areas. Frequency: Twice Annually Facility: Water Quality Control Buildings Location: 2501 Embarcadero Way Total Square Feet: 12,400 (Admin, Lab, Maintenance Bldgs) Servicing Frequency: Five Days per Week Type of Service: Restrooms / Showers -Complete servicing. Empty all garbage and compost containers in all restrooms. All garbage and compost containers to be kept cleaned and lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Remove any grafflb Immediately from any surface as If appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and· urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all recycling containers once per week on Thursdays. Replace central recycling liner with proper type, size and depth. Empty all central garbage and central compost containers each service day and replace liner with proper type, size and depth. Clean central compost, central garbage, and all recycling containers when necessary. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from interior spaces and exterior spaces (exterior: up to one story building only). Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Monday through Friday Entire Facility (lunch rooms and break areas) Clean all counters and tabletop surfaces, chairs, sinks, microwaves and refrigerators (inside and out). Wipe down cabinet fronts. Quarterly (advance notice of work needs to be provided so users can clear items out of refrigerators, unmarked items are to be discarded from refrigerators at time of cleaning). Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility Spray Buff with a high-speed buffer all tiled, linoleum and wood floor areas. F reguency: Monthly Type of Service: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Freguency: Four Times Annually Facility: PARKING FACILITY "Q" Location: 400 Block of High St. Total Square Feet: 48,000 Type of Service: Garage Areas Sweep and damp mop (with proper disinfectant cleaner) and remove cobwebs in all stairwells, landings, elevator platforms, and elevators. Wipe down the elevator walls with proper disinfectantcleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Clean, sanitize, and deodorize any area that may have urine, human waste, blood or vomit. Freguency: Seven Days a Week (service only between the hours of3am and 7am). Reseal floors in elevators, stairwells, landings, and elevator platforms every 'six months. Facility: PARKING FACILITY "J" Location: 520 Webster St. Total Square Feet: 148,000 Type of Service: Garage Areas Sweep and damp mop (with proper disinfectant cleaner) and remove cobwebs in all stairwells, landings, elevator platforms, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Remove trash from complete facility including parking areas, sidewalks, and ledges, around bike lockers and in storage areas. Clean, Frequency: samuze, and deodorize any area that may have urine, human waste, blood or vomit. Sweep and remove trash from sidewalk and around facility. Clean the alley between facility and businesses. Seven Days a Week (service only between the hours of3am and 7am). Reseal floors in elevators, stairwells, landings, and elevator platforms every six months. Facility: PARKING FACILITY "SILl' Locatiou: 445 Bryaut St. Total Square Feet: 229,380 Type of Service: Restrooms -Complete servicing. Type of Service: Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls, changing stations and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Entire restroom iucluding walls (porous walls excluded), toilet partitions, floors, aud fixtures are to be hosed down and scrubbed with disinfectaut cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Garage Areas Sweep and damp mop (with proper disinfectant cleaner) and remove cobwebs in all stairwells, landings, elevator platforms, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash Frequency: contamers. Clean, sanitize, and deodorize any area that may have urine, human waste, blood or vomit. Sweep and remove trash from sidewalk and around facility. Clean the alley between facility and businesses. Seven Days a Week (service only between the hours of3am and 7am). Reseal floors in elevators, stairwells, landings, and elevator platforms every six months. Facility: PARKING FACILITY "R" Location: 528 High St. Total Square Feet: 93,930 Type of Service: Restrooms -Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency: Seven Days a Week (service only Qetween the hours of3am and 7am). Type of Service: Entire restroom including walls (porous walls excluded), toilet partitions, floors, and fixtures are to be hosed down and scrubbed with disinfectant cleaner monthly. Polish unpainted metal door pulls, door plates, metal fixtures, and toilet/urinal partitions quarterly. Reseal floors every six months. Garage Areas Frequency: Sweep and damp mop (With proper dlsmtectant cleaner) and remove cobwebs in all stairwells, landings, elevator platforms, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Clean, sanitize, and deodorize any area that may have urine, human waste, blood or vomit. Sweep and remove trash from sidewalk and around facility. Clean the alley between facility and businesses. Seven Days a Week (service only between the hours of3am and 7am). Reseal floors in elevators, stairwells, landings, and elevator platforms every six months. RFP # 144039 Product Supply COst ~ ;;; :; >-• - RFP# 144039 STAFFING AND VISITOR NUMBERS BY FACILITY (use this information to assist in determining material and chemical usage) " nla '" not appliable for bidding purposes • location with rental facility or high usage EXHIBIT "Coo COMPENSATION The CITY agrees to compensate the CONSULTANT for general services performed in accordance with the terms and conditions of this Agreement, and as set forth in the budgeted schedule Exhibit Col below. Compensation for each year of this contract shall not exceed the budgeted amount for each task set forth in Exhibit Col. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit "A" ("Basic Services") and reimbursable expenses shall not exceed $2,997,692. CONSULTANT agrees to complete all Basic Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $3,447,346. Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. CONSULTANT shall perform the tasks and categories of work as outlined and budgeted below. The CITY's Project Manager may approve in writing the transfer of budget amounts between any of the tasks or categories listed below provided the total compensation for Basic Services, including reimbursable expenses, does not exceed $2,997,692 and the total compensation for Additional Services does not exceed $449,654. BUDGET SCHEDULE Total Basic Services Additional Services (Not to Exceed) Maximum Total Compensation ADDITIONAL SERVICES NOT TO EXCEED AMOUNT $2,997,692 $449,654 $3,447,346 The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY's project manager's request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT's proposed maximum compensation, including reimbursable expense, for such services based on the rates set forth in Exhibit C-2. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY's Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. I j (BY l.ABOR CLASSIFICATION) VENDOR NAME: 14.00 n.oa 16.00 24.00 15.00 22,50 . 9 EXHIBIT "D" INSURANCE REQUIREMENTS CONTRACTORS TO THE CITY OF PALO ALTO (CITY), AT THEIR SOLE EXPENSE, SHALL FOR THE TERM OF THE CONTRACT OBTAIN AND MAINTAIN INSURANCE IN THE AMOUNTS FOR THE COVERAGE SPECIFIED BELOW, AFFORDED BY COMPANIES WITH AM BEST'S KEY RATING OF A-:VII, OR HIGHER, LICENSED OR AUTHORIZED TO TRANSACT INSURANCE BUSINESS IN THE STATE OF CALIFORNIA. A WARD IS CONTINGENT ON COMPLIANCE WITH CITY'S INSURANCE REQUIREMENTS, AS SPECIFIED, BELOW: MINIMUM LIMITS REQUIRED TYPE OF COVERAGE REQUIREMENT EACH YES YES YES YES YES OCCURRENCE AGGREGATE WORKER'S COMPENSATION STATUTORY EMPLOYER'S LIABILITY STATUTORY BODILY INJURY $1,000,000 $1,000,000 GENERAL LIABILITY, INCLUDING PERSONAL INJURY, BROAD FORM PROPERTY DAMAGE $1,000,000 $1,000,000 PROPERTY DAMAGE BLANKET CONTRACTUAL, AND FIRE LEGAL BODILY INJURY & PROPERTY DAMAGE $1,000,000 $1,000,000 LIABILITY COMBINED. BODILY INJURY $1,000,000 $1,000,000 -EACH PERSON $1,000,000 $1,000,000 -EACH OCCURRENCE $1,000,000 $1,000,000 AUTOMOBILE LIABILITY, INCLUDING ALL OWNED, HIRED, NON-OWNED PROPERTY DAMAGE $1,000,000 $1,000,000 BODILY INJURY AND PROPERTY $1,000,000 $1,000,000 DAMAGE, COMBINED PROFESSIONAL LIABILITY, INCLUDING, ERRORS AND OMISSIONS, MALPRACTICE (WHEN APPLICABLE), AND NEGLIGENT PERFORMANCE ALL DAMAGES $1,000,000 THE CITY OF PALO ALTO IS TO BE NAMED AS AN ADDITIONAL INSURED: CONTRACTOR, AT ITS SOLE COST AND EXPENSE, SHALL OBTAIN AND MAINTAIN, IN FULL FORCE AND EFFECT THROUGHOUT THE ENTIRE TERM OF ANY RESULTANT AGREEMENT, THE INSURANCE COVERAGE HEREIN DESCRIBED, INSURING NOT ONLY CONTRACTOR AND ITS SUBCONSULTANTS, IF ANY, BUT ALSO, WITH THE EXCEPTION OF WORKERS' COMPENSATION, EMPLOYER'S LIABILITY AND PROFESSIONAL INSURANCE, NAMING AS ADDITIONAL INSUREDS CITY, ITS COUNCIL MEMBERS, OFFICERS, AGENTS, AND EMPLOYEES. I. INSURANCE COVERAGE MUST INCLUDE: A. A PROVISION FOR A WRlTTEN TIDRTY DAY ADVANCE NOTICE TO CITY OF CHANGE IN COVERAGE OR OF COVERAGE CANCELLATION; AND B. A CONTRACTUAL LIABILITY ENDORSEMENT PROVIDING INSURANCE COVERAGE FOR CONTRACTOR'S AGREEMENT TO INDEMNIFY CITY. C. DEDUCTIBLE AMOUNTS IN EXCESS OF $5,000 REQUlRE CITY'S PRlOR APPROVAL. II. CONTACTOR MUST SUBMIT CERTIFICATES(S) OF INSURANCE EVIDENCING REQUlRED COVERAGE. III. ENDORSEMENT PROVISIONS, WITH RESPECT TO THE INSURANCE AFFORDED TO "ADDITIONAL INSUREDS" 18 Professional Services Rev June 2, 2010 \\Cc-terra\shared\ASD\PURCH\SOLICITA TIONS\CURRENT BUYER-eM FOLDERS\UTILITIES -CAROL YNN\RFPs\144039 lanitorial.20 12\FINAL CONTRAC1\EXHIBIT D.doc A. PRIMARY COVERAGE WITH RESPECT TO CLAIMS ARISING OUT OF THE OPERATIONS OF THE NAMED INSURED, INSURANCE AS AFFORDED BY THIS POLICY IS PRIMARY AND IS NOT ADDITIONAL TO OR CONTRIBUTING WITH ANY OTHER INSURANCE CARRIED BY OR FOR THE BENEFIT OF THE ADDITIONAL INSUREDS. B. CROSS LIABILITY THE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORPORATION AS INSUREDS UNDER THE POLICY SHALL NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE INSURED AGAINST ANOTHER, BUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE INSUREDS, SHALL NOT INCREASE THE TOTAL LIABILITY OF THE COMPANY UNDER THIS POLICY. C. NOTICE OF CANCELLATION I. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR ANY REASON OTHER THAN THE NON·PAYMENT OF PREMIUM, THE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A THIRTY (30) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. 2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR THE NON· PAYMENT OF PREMIUM, THE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A TEN (10) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. NOTICES SHALL BE MAILED TO: PURCHASING AND CONTRACT ADMINISTRATION CITY OF PALO ALTO P.O. BOX 10250 PALO ALTO, CA 94303 19 Professional Services Rev June 2, 2010 \\CcMterra\shared\ASD\PURCH\SOLICIT A TIONS\CURRENT BUYER-eM FOLDERS\UTILITIES -CAROL YNN\RFPs\144039 Janitorial.2012\FINAL CONTRACT\EXHIBIT D.doc AB679871 CERTIFICATE OF LIABILITY INSURANCE 1 DATE (MMIDOfYVYY) 113012012 ~~~T~~~;~~C~6~~SN~~U:~I~~:T;~~Y~ORV~EGATIVE~Y A~~~~,' EXTEND OR AL.TER THE'COVER~<>'E''AFFORDED BY THE POLICIES BE~OW. THIS C.RTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an AODITIONAL INSUREO, -the pollcy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s), PRODUCER Commercial Lines -(415) 541-7900 ~~:!~~T .. __________ . ____ .~--------- r.fA~O.~-----------.-uvc No): ----.-- ~PDRES~;.----... -------.~~--.--.. -___ ._ 45 Fremont Street, Suite 800 r-----. ___ .. ~_URER(S) AFFORDINGC~~~. ______ i_..;; NAlC~_ Wells Fargo Insurance Services USA, Inc. ~ CA LiC#; OD08408 San Fra_ncisco, <?~ 941 05a2259 .. _ INSURER A : ACE American Insurance Company 22667 INSUREO --,-.. --.-.---------.-~UReR ~ :... ACE Prope~ & casualtY ~~s. c~:_~-= __ ~~~6·99._ ABM Janitorial Services Inc. 1----. --1 ..lli!!:!.!I!RC: _________________ .~ "._ 2528 Qume Drive, St. 3 INSURE~_' _, ___________ . _____ ___ _ • ___ _ I~r$~r~~~:'r C:~,,! "TIFY.THAT T~E : OF, ' BEL0i', H~V~F B:~~ 6~SU.EO T()6~~d~~~ED'''i ;;;;;'" . RESP~~~ ~gL.:;':'6~';'~~ ~~;:::,';~~It;.;AY·~~'ISSUE~· 'T~~: :,;::;:: BY THE ~~~ HEREIN SUBJECT TO ALL THE TERMS. l AND l OF SUCH-"~CI";. LIMITS SHOWN MAY ~~~~~Id;' I'~~~ TYP' 0" POLICY NUMBER f""""= f""""= LIMITS A 1-= II XSLG25839t71 1110112011 11101120121~~iP. __ "'-___ .:::z .".,"0,,,, ... '000"-1 II! 1\~~MMERClAl. GENI'~"\IA""""LI .TVTV Iji~Y':;'O::':~'::', ~I . ,2.000.000 1-:: P CLAIMS·MADE 0 OCCUR ""ED' . _ , "".,," 1.2£ $1,00(/000 SI~ _____ ,_ i PERSONAL $ 2,000,000 I~~,~x;:;cu~~~~~~;.--=. .£ so.ooo.ooo ,I "MIT , 2.000.000 ,-X 1 POLIcY r ll'."&. r'hoc • ISAH08245915 1110112011 1110112012 • ~o.ooo X ALLOWNEO ,_ AUTOS : _~ HIRED AUTOS _ I ! IP" ''"00) , 'b"ow ·EL. DIS"'''· POLICY LIM": 1 $ 1.000.000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Att;lch ACORD 101, AQdl!lonQI Remark'll Schedule, if mOl"$ IIpaC!! is requlm} The City of Palo Alto is included as additional Insured as respects general liability as required by contract. If required by the written contract or agreement with said additional insureds, this insurance shall be primary insurance to any other insurance available to said insured covering the same loss. Such other insurance available to said additional Insureds shall be eXCess to and non-contributing to this Insurance, CERTI FICATE HOLDER CANCELLATION City of Palo Alto SHOULD ANY OF THE ABOVE DESCRIBED POL.ICIES BE CANCELLEC BEFORE PUrchasing/Contract Administration THE EXPIRATION DATE THEREOF, NOTICE WILL BE DEUVEREO IN ACCORDANCE WITH THE POUCY PROVISIONS. 250 Hamilton Avenue Palo Alto, CA 94301 AUTHORIZED REPRESENTATiVe-91-U The ACOR.D name and logo ifl;re registered marks of ACORD © 1988-2010 ACORD CORPORATION. All right. re.erved. ACORD 25 (2010105) EXHIBIT "E" PERFORMANCE BOND An annual performance bond shall be required. The annual performance bond is in the amount of $350,000. EXHIBIT .oF" LIQUIDATED DAMAGES Failure of the Contractor to perform the services set forth in Exhibit A will interfere with the proper implementation of City's programs to the loss and damage of City. As it would be impracticable to fix the actual damage City suffers in the event of any such failure by Contractor to perform the services as required in Exhibit A, the amount of damage which shall be sustained by City will be the sum of$500 (Five Hundred dollars) for each and every calendar day during which.said work shall remain uncompleted beyond such time for completion or approved extension thereof. The City retains the right to deduct liquidated damages from payments to the extent that the amount of said . liquidated damages, based on Contractor's failure to maintain schedule as determined by City. In addition, the City may require a tri-party agreement among the City, the Contractor, and the Contractor's surety as a condition to making full payments if the Work is behind schedule, in order to avoid exoneration of the surety bond or impairment of the surety's security. AMENDMENT NO. FOUR TO AGREEMENT NO. C07116703 BETWEEN THE CITY OF PALO ALTO AND C-WAY CUSTODIAN SERVICES This Amendment No. Four to Agreement No. C07116703 ("Agreement") is entered into on February 13, 2012, by and between the CITY OF PALO ALTO ("CITY"), and C-WAY CUSTODIAN SERVICES, a California corporation, located at 1885 Bowers Avenue, Santa Clara, CA 95051 ("CONTRACTOR"). R E CIT A L S: WHEREAS, the Agreement was entered into between the parties for the provision of custodial services; and WHEREAS, the parties wish to amend the Agreement; . NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. The section entitled "COMPENSATION" is hereby amended, to read as follows: "COMPENSATION" for the full performance of this Agreement: CITY shall pay and CONTRACTOR agrees to accept as not-to-exceed compensation for the full . performance of the Services and reimbursable expenses, if any: the total maximum lump sum compensation of Two Million Nine Hundred Fifty Four Thousand Eight Hundred Four dollars ($2,954,804). SECTION 2. The section entitled "TERM" is hereby amended, to read as follows: The "TERM" of this Agreement is to April 30, 2012 inc 1 us i ve, sub j e c t GG--tcfle-pJ'Gv-ic£.;hGn£-G-t-thee--Gene-raL.'I'erms-and---__ Conditions. SECTION 3. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment on the date first above written. 1 1202019000050 Amend.agt Rev. July 31,1998 CITY OF PALO ALTO City Manager Director of Public Works APPROVED AS TO FORM: Senior Asst. City Attorney 1202019000050 Name: Sukyong Choe Title: Owner 2 Amel1d.agt Rev. July 31,1998