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Home My WebLink About2003-11-17 City Council (9)TO: City of Palo Alto City Manager’s Report HONO~E-CITY-COUN CIL FROM:CITY MANAGER DEPARTMENT: PUBLIC WORKS 9 DATE:NOVEMBER 17, 2003 CMR:506:03 SUBJECT:APPROVAL OF A CONTRACT WITH C-WAY CUSTODIAN SERVICES IN THE AMOUNT OF $371,640 PER YEAR TO PROVIDE CUSTODIAL SERVICES AT LISTED CITY FACILITIES RECOMMENDATION Staff recommends that Council: Approve and authorize the Mayor to execute the attached contract with C-Way Custodian Services for custodial services from December 1, 2003 to November 30, 2004 in the amount of $ 371,640. Authorize the City Manager or his designee to exercise the option to renew the contract for the second and/or third year, if the contractor is responsive to the City’s needs, and the quality of the contractor’s work is acceptable during the first year of the contract. Authorize the City Manager or his designee to negotiate and execute one or more change orders to the contract with C-Way Custodian Services for related, additional but unforeseen work, including changes to the operational hours of City facilities and the addition of new and acquired facilities which may develop during the term of the contract, the total value of which change orders will not exceed $55,740 per year. DISCUSSION Scope of Services The work to be performed under the contract is custodial services at listed City facilities. A combination of in-house and contractual effort is utilized to maximize coverage, meet the needs of the clients served, and provide quality service at a competitive cost. Due to the number and types of facilities, hours of operations, and on-call nature of services required, it is more cost effective to contract these services. Contracted custodial effort is used to provide service at the following City facilities: all libraries, park restrooms, Municipal Service Center, Golf Course, Waste Water Treatment Plant buildings, Animal Services Center, Baylands Interpretive Center, Junior Museum, CMR:506:03 Page 1 of 3 Landfill offices, parking lots Q, R and S/L, Arts Center, Rinconada pool showers, Community and Children’s Theaters, Development Center, Elwell Court Utility offices and City Hall. The scope of these services includes restroom sanitation, replenishing supplies, trash removal, floor maintenance, counters and tabletop cleaning, exterior entry way cleaning and window washing. Selection Process Summary of Solicitation Process Proposal Description/Number Proposed Length of Project Number of Proposals Marled Total Days to Respond to Proposal Pre-proposal Meeting Date Number of Company Attendees at Pre- proposal Meeting Number of Proposals Received Company Name Name/Number of Proposal here 36 months 13 21 September 30, 2003 7 5 Location (City, State) Selected for oral interview? 1. C-Way Custodian Service Santa Clara, CA Yes 2. Facility Masters, Inc.Menlo Park, CA Yes 3. Bay Area Maid and Maintenance Redwood City, CA No 4. Good Cleaning Janitorial Services Fremont, CA Yes 5. Star Time Building Maintenance San Jose, CA No Range of Proposal Amounts $296,695 to $486,972 Submitted An evaluation committee consisting of staff from the Public Works Facilities Management Division and Community Services Department reviewed the proposals. The three firms that provided complete proposals were invited to participate in oral interviews on October 22, 2003. The committee carefully reviewed each firm’s qualifications and submittal in response to the criteria identified in the Request for Proposal. Selection criteria included qualifications and experience of managers and key staff; experience with similar type facilities and services; and experience and knowledge of green business practices and products required by the City. C-Way Custodian Services was selected based on its ability to provide the required level of services, including emergency response; experience with the types of facilities located within the City of Palo Alto; satisfaction of services provided to the City of Palo Alto during the past contact term; and its knowledge, experience and willingness to be a strategic participant in the City of Palo Alto’s green business program. CMR:506:03 Page 2 of 3 RESOURCE IMPACT Funding for these services are available in FY 03-04 Public Works, Community Services, Planning and Utilities Departments’ operating budgets. ENVIRONMENTAL REVIEW This is not a project under the California Environmental Quality Act (CEQA). ATTACHMENTS A: Contract PREPARED BY: DEPARTMENT HEAD: ~GLENN ROBERTS Director of Public Works CITY MANAGER APPROVAL: EMIL HARRISON Assistant City Manager CMR.XXX.0o Page a of 3 ATTACHMENT A CONTRACT NO. BETWEEN THE CITY OF PALO ALTO AND SUK YONG CHOE, DBA C-WAY CUSTODIAN SERVICE FOR CUSTODIAL SERVICES This Contract No.is entered into by and between the CITY OF PALO ALTO, a chartered city and a municipal corporation of the State of California ("CITY"), and SUK YONG CHOE, dba C-Way Custodian Service, a Sole Proprietorship located at 1885 Bowers Avenue, Santa Clara, CA 95051 (~CONTRACTOR"). RECITALS: WHEREAS, CITY desires certain custodial services "Services"), as more fully described in Exhibit ~A"; and WHEREAS, CITY desires to engage CONTP~ACTOR in providing the Services by reason of its qualifications and experience in performing such Services, and CONTRACTOR has offered to provide the Services on the terms and in the manner set forth herein. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Contract, the parties agree: SECTION 1 - TERM !.! This Contract will commence on December !, 2003 and continue through November 30, 2006, subject to yearly funding approva! by the City Council as described in Section 15.11 of this Contract. The obligation of CONTRACTOR to perform the Services will commence in accordance with the time schedule set forth in Exhibit "A". Time is of the essence of this Contract. In the event that the Services are not completed within the specified time schedule on acdount of CONTRACTOR’s default, CITY’s city manager wil! have the option of extending the time schedule for any period of time. This provision will not preclude the recovery of damages for delay caused by CONTRACTOR. SECTION 2 -QUALIFICATIONS, CONTRACTOR STATUS,AND DUTIES OF 2.1 CONTRACTOR represents and warrants that it has the expertise and professional qualifications to furnish or cause to be furnished the Services.CONTRACTOR further represents and warrants that the project director and every 001108 sm 0100154 1 individual charged with the performance of the Services under this Contract are duly licensed or certified by the State of California, to the extent such licensing or certification is required by law to perform the Services. 2.2 In reliance on the representation and warranty set forth in Section 2.1, CITY hires CONTRACTOR to perform, and CONTRACTOR covenants and agrees that it wil! furnish or cause to be furnished, the Services. 2.3 CONTRACTOR will assign Yong Choe as the project director to have supervisory responsibility for the performance, progress, and execution of the Services. If circumstances or conditions subsequent to the execution of this Contract cause the substitution of the project director for any reason, the appointment of a substitute project director wil! be subject to. the prior written approval of the project manager. 2.4 CONTRACTOR represents and warrants that it will: 2.4.1 Procure all permits and licenses, pay all charges and fees, and give all notices which may be necessary and :incident to the due and lawful prosecution of the Services; 2.4.2 Keep itself fully informed of all existing and future Federa!, State of California, and local laws, ordinances, regulations, orders, and decrees which may affect those engaged or employed under this Contract, any materials used in CONTRACTOR’s performance under this Contract, or the performance of the Services; 2.4.3 At all times observe and comply with, and cause its employees and contractors (and consultants), if any, who are assigned to the performance of this Contract to observe and comply with, the laws, ordinances, regulations, orders and decrees mentioned above; and 2.4.4 Will report immediately to the project manager, in writing, any discrepancy or inconsistency it discovers in the laws, ordinances, regulations, orders, and decrees mentioned above in relation to any plans, drawings, specifications or provisions of this Contract. 2.5 Any reports, information, data or other material given to, or prepared or assembled by, CONTRACTOR or its contractors, if any, under this Contract wil! become the property of CITY and will not be made available to any individual or organization by CONTRACTOR or its contractors, if any, without the prior written approval of the city manager. 001108 sm 0100154 2 2.6 CONTRACTOR wil! provide CITY with no (0) copies of the fina! report, if any, which may be required under this Contract, upon completion and acceptance of each report by CITY. 2.7 If CITY requests additional copies of reports, drawings, specifications or any other material which CONTRACTOR is required to furnish in limited quantities in the performance of the Services, CONTRACTOR will provide such additional copies and CITY wi!l compensate CONTRACTOR for its duplication costs. 2.8 CONTRACTOR will be responsible for employing or engaging all persons necessary to perform the Services. All contractors of CONTRACTOR will be deemed to be directly controlled and supervised by CONTRACTOR, which wil!be responsible for their performance.If any emp!oyee or contractor of CONTRACTOR fails or refuses to carry outthe provisions of this Contract or appears to be incompetent orto act in a disorderly or improper manner, the employee or contractor wil! be discharged immediately from further performance under this Contract on demand of the project manager. SECTION 3 -DUTIES OF CITY 3.1 CITY will furnish or cause to be furnished the specified services set forth in Exhibit "A" and such other information regarding its requirements as may be reasonably requested by CONTRACTOR. 3.2 The city manager will represent CITY for all purposes under this Contract. Thom Macway is designated as the project manager for the city manager. 3.3 If CITY observes or otherwise becomes aware of any default in the performance of CONTRACTOR, CITY wil! use reasonable efforts to give written notice thereof to CONTRACTOR in a timely manner. SECTION 4 -COMPENSATION 4.1 In consideration of the full performance of the Services by CONTRACTOR during the .initial year of this Contract, CITY wil! pay CONTRACTOR a sum of Three Hundred Seventy One Thousand Six Hundred Forty Dollars ($371,640). This sum shall be payable in twelve (12) .monthly installments of Thirty Thousand Nine Hundred Seventy Dollars ($30,970), which wil! be payable within thirty (30) days of submission by CONTRACTOR of its itemized billings, based on the schedule attached hereto as Exhibit "B". This sum shal! not change during the term of the contract, except as set forth in Sections 4.2 and 4.3 be!ow. 001 I08 srn 0100154 3 4.2 In each subsequent year of this Contract, the compensation rate paid to CONTRACTOR shal! be the rate charged the previous year for the same service, prorated for twelve (12) months, plus an amount not to exceed the change in Consumer Price Index for all urban consumers (San Francisco-Oakland-San Jose, CA). 4.3 CONTRACTOR’s compensation for Additional Services shall not exceed a total sum of Fifty Five Thousand Seven Hundred Forty Dollars ($55,740) per year unless such amount is increased by amendment to this Agreement. Prior to commencing any Additional Services, City through the Project Manager and CONTRACTOR wil! agree in writing upon an estimated maximum cost for such Additional Services. SECTION 5 -AUDITS 5.1 CONTRACTOR will permit CITY to audit, at any reasonable time during the term of this Contract and for three (3) years thereafter, CONTRACTOR’s records pertaining to matters covered by this Contract. CONTRACTOR further agrees to maintain and retain such records for at least three (3) years after the expiration or earlier termination of this Contract. SECTION 6 -INDEMNITY 6.1 CONTRACTOR agrees to protect, indemnify, defend and hold harmless CITY, its Council members, officers, employees and agents from any and al! demands, claims, or liability of any nature, including death or injury to any person, property damage or any other !oss, caused by or arising out of CONTRACTOR’s, its officers’, agents’, subcontractors’ or employees’ negligent acts, errors, or omissions, or willfu! misconduct, or conduct for which applicable law may impose strict liability on CONTRACTOR in the performance of or failure to perform its obligations under this Contract. SECTION 7 -WAIVERS 7.1 The waiver by either party of any breach or violation of any covenant term, condition or provision of this Contract, or of the provisions of any ordinance or law, wil! not be deemed to be a waiver of any other term, covenant, condition, provisions, ordinance or law, or of any subsequent breach or violation of the same or of any other term, covenant, condition, provision, ordinance or law. The subsequent acceptance by either party of any fee or other money which may become due hereunder wi!l not be deemed to be a waiver of any preceding breach or violation by the other party of any term, covenant, 001108 sm 0100154 4 condition or provision of this Contract or of any applicable law or ordinance. 7.2 No payment, partial payment, acceptance, or partial acceptance by CITY will operate as a waiver on the part of CITY of any of its rights under this Contract. SECTION 8 -INSUP~ANCE 8.1 CONTRACTOR, at its sole cost and expense, will obtain and maintain, in ful! force and effect during the term of this Contract, the insurance coverage described in Exhibit ~C", insuring not only CONTRACTOR and its contractors, if any, but also, with the exception of workers’ compensation, employer’s liability, and professiona! liability insurance, naming CITY as an additional insured concerning CONTRACTOR’s performance under this Contract. 8.2 All insurance coverage required hereunder will be provided through carriers with Best’s Key Rating Guide ratings of A:VII or higher which are admitted to transact insurance business in the State of California. Any and al! contractors of CONTRACTOR retained to perform Services under this Contract wil! obtain and maintain, in full force and effect during the term of this Contract, identica! insurance coverage, naming CITY as an additiona! insured under such policies as required above. 8.3 Certificates of such insurance, preferably on the forms provided by CITY, will be filed with CITY concurrently with the execution of this Contract. The certificates wil! be subject to the approva! of CITY’s risk manager and will contain an endorsement stating that the insurance is primary coverage and wil! not be canceled or altered by the insurer except after filing with CITY’s city clerk thirty (30) days’ prior written notice of such cancellation or alteration, and that the City of Palo Alto is named as an additiona! insured except in policies of workers’ compensation, emp!oyer’s liability, and professional liability insurance. Current certificates of such insurance will be kept on file at all times during the term of this Contract with the city clerk. 8.4 The procuring of such required policy or policies of insurance will not be construed to limit CONTRACTOR’s liability hereunder nor to fulfil! the indemnification provisions of this Contract.Notwithstanding the policy or policies of insurance, CONTRACTOR wi!l be obligated for the full and total amount of any damage, -injury, or !oss caused by or directly arising as a result of the Services performed under this Contract, including such damage, injury, or loss arising after the Contract is terminated or the term has expired. 001108 srn 0100154 5 SECTION 9 -WORKERS’ COMPENSATION 9.1 CONTRACTOR, by executing this Contract, certifies that it is aware of the provisions of the Labor Code of the State of California which require every employer to be insured against liability for workers’ compensation or to undertake self-insurance in accordance with the provisions of that Code, and certifies that it will comply with such provisions, as applicable, before commencing the performance of the Services. SERVICES SECTION i0 -TE~iNATiON OR SUSPENSION OF CONTRACT OR i0.! The city manager may suspend theperformance of the Services, in whole or in part, or terminate this Contract, with or without cause, by giving thirty (30) days’ prior written notice thereof to CONTRACTOR. Upon receipt of such notice, CONTRACTOR wil! immediately discontinue its performance of the Services. 10.2 CONTRACTOR may terminate this Contract or suspend its performance of the Services by giving thirty (30) days’ prior written notice thereof to CITY, but only in the event of a substantial failure of performance by CITY or in the event CITY indefinitely withholds or withdraws its request for the initiation or continuation of the Services to be performed. 10.3 Upon such suspension or te~L~ination by CITY, CONTRACTOR wil! be paid for the Services actually rendered to CITY on or before the effective date of suspension or termination; provided, however, if this Contract is suspended or terminated on account of a default by CONTRACTOR, CITY will be obligated to compensate CONTRACTOR only for that portion of the Services which are of direct and immediate benefit to CITY, as such determination may be made by the city manager acting in the reasonable exercise of her discretion. 10.4 Upon such suspension or termination, CONTRACTOR will deliver to the city manager immediately any and al! copies of studies,sketches, drawings, computations, and other data, whether or not completed, prepared by CONTRACTOR or its contractors,if any, or given to CONTRACTOR or its contractors, if any, in connection with this Contract. Such materials will become the property of CITY. 10.5 The failure of CITY to agree with CONTRACTOR’s independent findings, conclusions, or recommendations, if the same are called for under this Contract, on the basis of differences in matters of judgment, will not be construed as a 001108 sm 0100154 ~ failure on the part of CONTRACTOR to fulfill its obligations under this Contract. SECTION i! -ASSIGNMENT ii.! This Contract is for the personal services of CONTRACTOR, therefore, CONTRACTOR will not assign, transfer, convey, or otherwise dispose of this Contract or any right, title or interest in or to the same or any part thereof without the prior written consent of CITY. A consent to one assignment wil! not be deemed to be a consent to any subsequent assignment. Any assignment made without the approval of the city manager wil! be void and, at the option of the city manager, this Contract may be terminated.This Contract wil!not be assignable by operation of law. SECTION 12 -NOTICES 12.1 Al! notices hereunder wil! be given in writing and mailed, postage prepaid, by certified mail, addressed as follows: To CITY:Office of the City Clerk City of Pa!o Alto Post Office Box 10250 Palo Alto, CA 94303 To CONTRACTOR: Attention of the project director at the address of CONTRACTOR recited above SECTION 13 -CONFLICT OF INTEREST 13.1 In accepting this Contract} CONTRACTOR covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financia! or otherwise, which would conflict in any manner or degree with the performance of the Services. 13.2 CONTRACTOR further covenants that, in the performance of this Contract, it will not employ any contractor or person having such an interest. CONTRACTOR certifies that no person who has or wil! have any financia! interest under this Contract is an officer or emp!oyee of CITY; this provision will be interpreted in accordance with the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State of California. 71 // 001108 sm 0100154 SECTION 14 -NONDISCRIMINATION 14.1 As set forth in the Palo Alto Municipa! Code, no discrimination wil! be made in the employment of any person under this Contract because of the age, race, color, national origin, ancestry, religion, disability, sexua! preference or gender of that person. If the value of this Contract is, or may be, five thousand dollars ($5,000) or more, CONTRACTOR agrees to meet al! requirements of the Pa!o Alto Municipal Code pertaining to nondiscrimination in emp!oyment, including completing the re_ciuisite form furnished by CITY and set forth in Exhibit "D". 14.2 CONTRACTOR agrees that each contract for services with an independent provider wil! contain a provision substantially as fol!ows: "[Name of Provider] will provide CONTRACTOR with a certificate stating that [Name of Provider] is currently in compliance with a!l Federa! and State of California laws covering nondiscrimination in emp!oyment; and that [Name of Provider] wil! not discriminate in the employment of any person under this contract because of the age, race, co!or, nationa! origin, ancestry, religion, disability, sexua! preference or gender of such person." 14.3 If CONTRACTOR is found in violation of the nondiscrimination provisions of the State of California Fair Employment Practices Act or similar provisions of Federal law or executive order in the performance of this Contract, it wil! be in default of this Contract. Thereupon, CITY will have the power to cance! or suspend this Contract, in whole or in part, or to deduct the sum of twenty-five dollars ($25) for each person for each calendar day during which such person was subjected to acts of discrimination, as damages for breach of contract, or both. Only a finding of the State of California Fair Employment Practices Commission or the equivalent federal agency or officer wil! constitute evidence of a breach of this Contract. SECTION 15 -MISCELLANEOUS PROVISIONS 15.1 CONTRACTOR represents and warrants that it has knowledge of the requirements of the Americans with Disabilities Act of 1990, and the Government Code and the Health and Safety Code of the State of California, relating to access to public buildings and accommodations for disabled persons, and relating to facilities for disabled persons. CONTRACTOR wil! comply with 00! 108 srn 0100154 8 or ensure by its advice that compliance with such provisions will be effected in the performance of this Contract. 15.2 This Contract will be governed by the laws of the State of California, excluding its conflicts of law. 15.3 In the event that an action is brought, the parties agree that trial of such action will be vested exclusively in the state courts of California or in the United States District Court for the Northern District of California in the County of Santa Clara, State of California. 15.4 The prevailing party in any action brought to enforce the provisions of this Contract may recover its reasonable costs and attorneys’ fees expended in connection with that action. 15.5 This document represents the entire and integrated agreement between the parties and supersedes all prior negotiations, representations, and contracts, either written or ora!. This document may be amended only by a written instrument, which is signed by the parties. 15.6 All provisions of this Contract, whether covenants or conditions, will be deemed to be both covenants and conditions. 15.7 The covenants, terms, conditions and provisions of this Contract wil! apply to, and wil! bind, the heirs, successors, executors, administrators, assignees, and contractors, as the case may be, of the parties. 15.8 If a court of competent jurisdiction finds or rules that any provision of this Contract or any amendment thereto is void or unenforceable, the unaffected provisions of this Contract and any amendments thereto wil! remain in full force and effect. 15.9 All exhibits referred to in this Contract and any addenda, appendices, attachments, and schedules which, from time to time, may be referred to in any duly executed amendment hereto are by such reference incorporated in this Contract and will be deemed to be a part of this Contract. 15.10 This Contract may be executed in any number of counterparts, each of which wil! be an original, but al! of which together wil! constitute one and the same instrument. 15.11 This Contract is subject to the fiscal provisions of the Charter of the City of Palo Alto and the Pa!o OO1108 sm 0100154 9 Alto Municipal Code. This Contract will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fisca! year, or (b) at any time within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds for this Contract are no longer available. This Section 15.11 shall take precedence in the event of a conflict with any other covenant, term, condition, or provision of this Contract. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Contract on the date first above written. ATTEST:CITY OF PALO ALTO City Clerk APPROVED AS TO FORM: Senior Asst. City Attorney APPROVED: Assistant City Manager Mayor SUK YONG CHOE, dba C-Way Custodia ~n ~9,. rvice _ Taxpayer Identification No. Director of Administrative Services Director of Public Works Risk Manager Attachments: EXHIBIT "A": E~HIBIT "B": EXHIBIT "C": EXHIBIT "D": SCOPE RATE SCHEDULE INSURANCE NONDISCRIMINATION COMPLIANCE FORM 001108 sm 0100154 ! 0 CERTIFICATE OF ACKNOWLEDGMENT (Civil Code § 1189) CO~’TY OF On [/2003 before me,/ , a Notary/Public in and for said County and State, personally appeared~_~/W/~=i~,<!_!..- ~/’~/~,~ , personally known to me or proved to me on the basis of satisfactory evidence to be the person(/ whose name(~ <~--~are subscribed to the within instrument/and~$know!edge~ to me that he/~/they executed the same .4~ his~.~/their authorized capacity(iN, and that by his/~e_ek~/their signature(~ on the instrumen~t/the person~), or the~entity upon beha!fY of which the person s) acted, %xecuted the instrument. WITNESS my hand and officia! seal. DEANNA MAE RIDING Commission # 1396839 Nolary Public - California Signature of Notary Public OO1108 sm 0100154 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES I. GENERAL CONDITIONS A.GENERAL The work to be performed by the Contractor under these specifications shall consist of furnishing all labor, material, tools, equipment and supplies for the provisions of complete custodial services of the facilities listed in this Division, at the Erequencies listed herein and in accordance with the performance standards for the various types of work also herein specified. Term of Contract The term ofthis contract shall be a period of thirty six (3 6) months fi-om December 1, 2003 through November 30, 2006, subject to yearly funding approval by the Palo Alto City Council. Bidders Tour The Project Manager will conduct a bidders tour. All interested bidders shall meet in the first floor lobby of the Palo Alto Civic Center at 9:00 am Tuesday, September 23th, 2003. This bidders tour shall in no way be deemed to diminish or obviate the responsibilities of the bidders. Soecial Notices Bidders are required to inform themselves fully of the conditions under which the work will be or is performed, and, so far as possible, the successful bidder must employ such methods and means in carrying out his work as will not cause undue interruption or interference with normal City operations. WORK PERFORMANCE AND QUALITY- STANI)AR_DS Contractor’s custodial effort shall conform to the following standards in all areas covered by this contract. If any activity or job task has been omitted, contractor shall so notify the City’s Project Manager immediately for resolution. 1.Workman,shio and Ou#lity Level CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS EXHIBIT "A" GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES The City of Palo Alto requires the highest level of quality in custodial maintenance. All work shall be performed by experienced janitorial personnel supervised by the Contractor. The Contractor shall provide management and technical supervision through competent supervisors as required to implement modern methods and newly developed janitorial procedures. The Contractor shall be responsible for the s "kills, methods, and actions of his/her employees and for all work done. The Contractor shall perform the work herein provided for under the direction of and to the satisfaction of the City’s Project Manager. The Contractor shall cooperate with the City’s Project Manager to enable him to determine .the Contractor’s conformity with these specifications and the adequacy of the work being performed.. The Contractor shall give his/her personal supervision to the work as required in addition to his assigned resident supervisor, and be available for consultation with the City’s Representative. 2.Equipment and Materials The Contractor shall, at all times, furnish and maintain suffident equipment and materials as necessa .ry to perform the work of this contract. Such equipment and materials shall be s~bject to inspection and approval of the City. Under no circumstances will non-motorized carpet sweepers be allowed. Supplies The Contractor must, at all times, use only environmentally friendly "green" chemicals and supplies which meet the standards of the City’s sustainability program at the City’s facilities and are subject to the approval of the Project Manager. Zinc floor finishes axe not permitted under any circumstance. All paper products, (i.e. toilet tissue, hand towels), must be 100% recycled and chemical free. Co SCOPE OF WOIII( Contractor shall furnish the following services at the designafed frequencies at each of the listed faciiities. Each servicing must include all duties listed. Facility:Animal Services Buildings Location:3281 East Bayshore Blvd. CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 2 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Servicing Frequency:Five Days per Week, (Monday through Friday) Type of Service:Restrooms. Complete servicing. Empty all trash and waste containers in all restrooms. ALl waste containers to be kept lined win proper Iiners, which must be replaced immediately when needed. Empb, and replace with new liners a!l sanitary napldn receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showixag any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mi.rrors and keep all chromefixtures clean. Sweep floors and properly dispose of all trash items. Damp mop tloorareas with disinfectant cleaner. Clean sinks, drain; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:Monday £m’ough Friday ,Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all .trash. items on all nonrcarpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency:Monday through Friday Type of Service:Entire Facility. Wash all windows, interior and exterior. Frequency:Twice Annually Type of Service: Freq,uencv: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Type of Service:Entire Facility SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas. Freouency:Monthiy CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 3 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITY1NIDE CUSTODIAL SERVICES T~vpe of Service: Frequency: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and penci! marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Facility: Location: The Art Center 1313 Newell Rd. Servicing Frequency:Six Days per Week, (Tuesday through Sunday) Tvoe of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, wkich must be replaced immediately when needed. Empty and replace with new liners all sanitary nap’kin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacteriaI hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any Surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and re;reals "";~ ~’~’°~ and ~:~: ~ ....." ~~,u~ o,u~,~m~mxcctanL cleaner. Pour one gallon of water down-each floor drain. Frequency:Tuesday through Sunday Type of Service: Frequency: Type of Service: Frequency: Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any Stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility Wash all windows, interior and exterior. Twice Annually CITY OF PALO ALTO ~-=M==,^t ~= == = .....QUI,,,._M,_NTS AND SPE~IF~,...A ~ IONo 4 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES Type of Service: Frequency: TYpe of Service: Frequency: Type of Service: Entire Faciiity Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility SprayB@~with a high-speed buffer all tiled, linoleum and wood floor areas. Montkly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exteriorentranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facility: Location: Baylands Interpretive Center 2775 Embarcadero Rd. Servicing Frequency;Five Days per Week, (Monday through Friday) Resffooms ’-"- ’ .... ’ ’ Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and!or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:Monday through Friday Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 5 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Freouencv: Type of Service: Frequency;, Type of Service: Frequency: Type of Service: Frequency: Type of Service: ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Monday through Friday Entire Facility Wash all windows, interior and exterior. Monthly Entire Facility Strip and refinish all tiled and linoleum floor areas. Four Times Annually Entire Facility SprayBuffwith a high-speed buffer aL! tiled and linoleum and floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. fr6m wall and floor surfaces. Frequency: Facility: Location: Four Times Annually Children’s Library 1275 Narriet St. Servicing Frequency:Seven Days per Week Type of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet Cn-V OFPALO ALTO ........ ~=NERAL REQUIREMENTS AND SPECIFICATIONS 6 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITY~NIDE CUSTODIAL SERVICES bowls and urinals ~dth brush and OJsinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:All items daily, trash pickup, dispenser filling and any required surface cleaning twice daily. Type of Service:Entire Faciiity Empty all trash receptacles and replace liner with proper size and depth. Vacuum aL! carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency:Daily Type of Service:Entire Facility Wash all windows, interior and exterior. Frequency: Type of Service: FreQuency: Type of Service: Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Type of Service: FreQuency: Entire Facility Clean all counters and table top surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways removing all dirtl cobwebs, etc. fi-om wall and floor surfaces. Four Times ,%-_nually Facility:Children’s Theater Location: Sen’icing Frequency: Six Days per Week, (Tuesday through Sunday) CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 7 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITY1NIDE CUSTODIAL SERVICES Type of Service: Fre0uencv: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Restrooms - Complete servicing. Empty all trash and waste containers in all restxooms. All waste containers to be kept lined with proper Iiners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary nap’kin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensersrequire an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Kemove any graffiti immediately from any surface as it appear.s, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks., .drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Tuesday through Sunday Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, o/rices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), .and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility SprayBuffwith a hi.gh-speed buffer all tiled, linoleum and wood floor areas. Frequency:Monfl-dy Type of Service:Entire Facility C!TYOFPALOALTO r:-_=M,-,::,^, m’-~,,,==..-M-,-~ ....." ~ .......................AND SP~-,-.IFI~A, ,ONS 8 GENERAL REQUIREMENTS AND SPECIFICATIONS Frectuencv: Facility: Location: Type of Service: Frequency: Type of Service: Freffuencv: Type of Service: Frequency: Tvp~ of Service: Frequency: SPECIFICATION CITYWIDE CUSTODIAL SERVICES Clekn all counters and table top surfaces removing all gafzfiti, pen and.pencil marks, dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times .Q~nually .City Hall 250 Hamilton Ave. Entire Facility Wash aIl windows, interior and exterior. Once Armually Entire Facility, (restrooms, hallways and lobby areas only) Strip and refinish all tiled, linoleum and wood floor areas. Monthly Entire Facility, (restroom, hallway and lobby areas 0nlY) SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Garage Areas Sweep and damp mop (with proper disinfectant cleaner) all stairweIls, landings, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Facility: Mondays, Wednesdays and Fridays Location: College Terrace Library Servicing.Frequency: 2300 Wellesley St. Type of Service: Six Days per Week, (Monday through Saturday) Restrooms - Complete servicing. Empty all trash and waste containers in all restro0ms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new Iiners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- CITY OF PALO ALTO - GENERAL REQUIREMENTS AND .~,et~c:~-C,,I=ICA,-rIONS 9 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES bacterial hand soap. Damp wipe toilet partitions and all wall areas sho’,ing any stains, spots, ~m-ime an&/or any abuse in general. Remove any graffiti immediately from any surface-as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:Monday through Saturday Type of Service: Frequency: Entire Facility Empty all trash receptacles and. replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Ref!ll towel dispensers. Clean marks from glass on entry doors. Secure faciIity and set alarm. Monday tl~ough Saturday Type of Service:Entire Facilib, Wash all Windows, interior and exterior. Frequency:¯ Twice Annually Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Type of Service: Frequency: Type of Service: Four Times Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times .amnually Facility:Community Theater CITY OF PALO ALTO - GENEPJkL REQUIREMENTS AND SPECIFICATIONS 10 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Location:1305 Middlefield Rd. Servicing Frequency:Six Days per Week, (Tuesday through Sunday) Type of Service: Frequency: Restrooms / Showers- Complete servicing. ¯ Empty all trash and waste containers in all restrooms. All waste containers to be kept 1kned with proper iiners, which must be replaced immediately when needed. Empty and replace with n~ew liners all sanitary napkin receptacles. Replace and refiit, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wail areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately fi-om any surface as it appears, as well as "spitballs," etc, Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept fi-ee of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Tuesday fl~ough Sunday Type of Service: Freouencv: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Entire FaciLity Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, o~ces, and open space areas. Sweep, damp mop (withproper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls, and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Tuesday through Sunday Entire Facility Wash all windows, interior and exterior. Twice Annually Freouencv: CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly 11 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYINIDE CUSTODIAL SERVICES TYpe of Service: Frequency: Facility: Location: Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt: etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wail and floor surfaces. Four Times Annually Development Center 285 l~amilton Ave. Sen, icing Frequency:Five Days per Week, (Monday through Friday) Type of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace, with new liners all sanitary napldn receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and al! wall areas showing any stains, spots, grime and/or anyabnse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep a!l chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brash and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:Monday through Friday TYpe of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all-carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency:Monday through Friday Type of Service:Entire Facility Wash all windows, interior and exterior. Freouenev: -Twice A_tmually CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 12 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Tv0e of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times .Annually Entire Facility SprayBuff with a b~gh-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing-all dirt, cobwebs, etc. from wall and floor surfaces. Four Times .Annually Facility:Downtown Library Location:270 Forest Ave. Servicing Frequency:Seven Days per Week Type of Service:Restrooms - Complete sen, icing. Empty all trash and waste containers in all restxooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toile~ partitions and all wall areas showing any stains, spots, grime and!or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fix4ures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet ¯ bowls and urinals with brash and disinfectant cleaner. Pour one gallon of water down each floor drain. Frequency:All items daily, trash pickup, dispenser filling and any required surface cleaning twice daily. Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum al! carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 13 Frequency: Type of Service: Freq uencv: Type of Service: Frequency: Tvl~e of Service: Frequency: Type of Service: GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES ceilings. Refill towel-dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility. Strip and refinish all tiled, linoleum and wood floor areas. Four Times .Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly ~ntire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facility:Golf Course Restrooms Location:1875 Embarcadero Rd. Club ttouse Restrooms Frequency:Seven days a week, twice daily (once between 11:00 am and noon, once at dusk) Type of Service:Restrooms - Complete servicing. Empty all trash, and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill: as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, =~rirne and/or any abuse in general. Remove any graffiti immediately fi-om any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 14 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYW1DE CUSTODIAL SERVICES chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cieaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock restrooms doors after fmaI daily service. Field Restrooms Frequency:Seven days a week Type of Serwice:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with. proper liners, which must be replaced immediately when needed. Empty .and replace with new liners all sanitary nap’kin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial handsoap. Damp wipe toilet partitions and all wal! areas showing any stains, spots, grime and!or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Facility: Location: Golf Course Workshop 1875 Embarcadero Rd. Servicing Frequency:Five Days per Week, (Monday through Friday) Type of Service:Restrooms / Showers - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary nap’kin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, Spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gal!on of water down each floor drain. Frequency:Monday through Friday Type of Service:Entire Facility CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICAT!ONS t5 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offces, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Kefill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency:Monday fl~ough Friday Type of Service:Entire Facility Wash all windows, interior and exterior. Frequency:Twice Annually Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency:Four Times Annually Type of Service:Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Frequency:Monthly Type of Service:Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facility:Junior Museum Location:1305 Middlefield Rd. Servicing Frequency:Seven Days per Week Type of Service:Res~-ooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, gri_me and/or any abuse in general. Remove any ~affiti immediately CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS ] 6 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES fi-om any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep al! chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brash and disir~%ctant cleaner. Pour one gallon of water down each floor drain. Frequency:All items daily, trash pickup, dispenser filling and any required surfacd cleaning twice daily. Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including an}, stairwells, o~ces, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floo~-s. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility, and set alarm. Frequency:Daily Type of Service: Frequency: Entire Facility Wash all windows, .interior and exterior. Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency:Four Times Annually Type of Service:Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Frequency:Monthly Type of Service:Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior en~anceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facility:Landfill Office and Toll Booth Location:2380 Embarcadero Rd. CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 17 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Servicing Frequency:Five Days per Week, (Monday through Friday) Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Frequency: Type of Service: Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new iiners all sanitary napkin receptacles. Replace and refill, as needed ai1 dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions ’and all wall areas showing any stains, spots, grime and/or an), abuse in general. Remove any graffiti immediately from any surface as it i~ppears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas -with disinfectant cleaner. Clean. sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Monday through Friday Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaflers), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from wails and ceilings. Refill towel dispensers. Clean marks from Nass on entry doors. Secure facility and set alarm. Monday through Friday Entire Facility Wash all windows, interior and exterior. Twice Annually Entire Facility Strip and refinish al! tiled, linoleum and wood floor areas. Four Times Annualiy Entire Facility ~,,,-~,,r~,,~,;~, ~,;,~, ....’~ ~"’~ all ÷;1~ 1;~ ....and .....~ floor areas. Frequency:Monthly CITY OF PALO ALTO - GENERJ~.L REQUIREMENTS Z~Nn SP~CIFICATItaNS , o GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE.CUSTODIAL SERVICES Type of Service:Entire Facility Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Facility: Location: Main Library 1213 Newell Rd. Servicing Frequency:Seven Days per Week Type of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace wi~ new liners all sanitary napldn receptacles. P~eplace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing an5, stains, spots, grime and!or any abuse in general. Remove any ~raffifi immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean-sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water dovm each floor drain. Frequency:_All items daily, trash pickup, dispenser filling and any required surface cleaning twice daily. Tvoe of Service:Entire Facility Empty all trash receptacles and replace liner, with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass On entry doors. Secure facility and set alarm. Frequency:Daily Type of Service:Entire Facility Wash all windows, interior and exterior. Twice Armua,¢ Tv!~e of Service:Entire. Facility Strip and refinish all tiled, Iinoleum and wood floor areas. CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS !9 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYVVIDE CUSTODIAL SERVICES Frequency: Type of Service: Frequencv: Four Times Annually Entire Facility SprayBuffwith a high-speed buffer a[! tiled, linoleum and wood floor areas. Monthly Type of Service: Frequency: Facility: Entire Facility Clean all counters and table top surfaces removing all ~affiti, pen and pencil marks, dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Four Times Annually Mitchell Park Library Location:3700 l~Iiddlefield Rd. Servicing Frequency:Seven Days per Week Type of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napk_in receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one .gallon of water down each floor drain. Frequency:All items daily, trash, piclm.p, dispenser filling and any required surface cleaning twice daily. Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. ~ta, wc,~, offices, and open space areas. Sweep, damp mop (with proper disi~ectant cleaners), and dispose of N1 trash items on all non-ca~eted floors. Remove cobwebs from walls and ceUings. ReN1 towel dispensers. Clean m~ks from glass on entV doors. CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 20 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES Secure facility and set alarm. Frequency:Daily Type of Service:Entire Facility Wash all windows, interior and exterior. Frequency:Twice Annually Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Type o~ Service: . Four Times .amnually Entire Facility ’ SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Frequency:Monthly Type of Sere, ice:Entire Facility Clean all counters and tabletop surfaces removing all gaffiti, pen and pencil mar’ks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facilit3,:Municipal Service Center Buildings Location:3201 East Bayshore Blvd. Servicing Frequency:Five Days per Week, (Monday through Friday) Type of Service:Rest:rooms / Showers - Complete servicing. Empty all trash and waste containers in aH rest:rooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners al! sanitary napkin receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or .any abuse in general. Remove any graffiti immediately from aft?, surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all ..... v .....p,,~peny of all --~- "’- --~-a~, itcnlz. Dampu~apOa~mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICAT!ONS GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Frequency: kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Monday throu~ Friday Type of Service:Entire Facility Empty all trash receptacles and replace liner with pr.oper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp.mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from wails and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency: Type of Service: Monday through Friday Entire Facility Wash all windows, interior and exterior. Frequency:Twice Annually Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Freouencv:Four Times Annually. Type of Service:Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Frequency:Monthly Type of Service: Frequency: Facilit-y: Entire Facility Clean all counters and tabletop surfaces removing all ~affifi, pen and pencil mar’ks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from waLl and floor surfaces. Four Times .Annually All Park Restrooms ~,,--,,u,,~,Rinconada Park / / / Embarcadero Rd. l~,~I,-~-heh Park 600 E. l’~eadow (two sets) Peers Park 1899 Park Ave. El Camino Park 100 El Camino Real CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 22 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Greer Park Baylands Park Byxbee Park Uoover Park 1098 Amarillo Ave. 1785 Embarcadero Rd. 2380 Embarcadero Rd. 2901 Cowper St. FrequencY: Type of Service: Facility: Location: Seven days a week Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined With proper liners, which, must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refilI, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well .as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water downeach floor drain. Lock restroom doors after daily service. All park restrooms are to remain open during daylight hours. Rinconada Pool Office and Shower Rooms 777 Embarcadero Rd. Servicing Frequency:Seven Days per Week Type of Service:Restrooms / Showers - Complete sen, icing. Empty all trash and waste containers in al! restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately When needed. Empty and replace With new liners all sanitary napkin receptacles. Replace and refill, as needed all. dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and alI wall areas shoudng any stains, spots, grime and/or any abuse in general. Remove any graffiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of a!l trash items, Damp mop floor areas ~vith disinfectant ~leaner. Clean sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are to be kept free ofmildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Freauencv:Daily _Type of Service:Entire Facility CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 23 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES Frequency: Type of SetMce: Frequency: Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop .(with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove -cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Daily Entire Facility Wash all windows, interior and exterior. Twice _~3.nually Facilit3,:Utilities Offices Location:1003. &1007 Elwell Ct. SerMcing Frequency:Five Days per Week, (Monday through Friday) Type of Service: Freouencv: Restrooms / Showers - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, wkich.must be replaced immediately when needed. Empty and replace with new liners all sani~ary napldn receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp udpe toilet partitions and all wall areas showing any stains; spots, grime and!or an3’ abuse in general. Remove any graffiti immediately from any surface.as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brash and disinfectant cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. Monday through Friday Tv~3e of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and .depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from glass on entry doors. CITY... OF PALO ALTO . ~m,~=D,.,,_,,,,._,,...,,_^~ REQUIREMENTS AND SP,"t.,IrlCA ~ ~ON~’-" ’- -"’ ~ 24 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Frequency: Type of Service: Frequency: Type of Service: Freeuencv: Type of Service: Frequency: Type of Service: Secure facility and set alarm. Monday through Friday Entire Facility Wash all windows, interior and exterior. Twice .Annually Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Four Times Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Entire Facility Clean all counters and tabletop surfaces removing all graf~ti, pen and pencil marks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Facility:Water Quality Control Buildings Location:2501 Embarcadero Way Servicing Frequency:Five Days per Week, (Monday through Friday) Tvoe of Service:Restrooms / Showers - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary napkin receptacles. Replace and refdl, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet ldartitions and all wall areas showing any stains, spots, _mime and/or any abuse in general. Remove any gaf_fiti immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all ~ash items. Damp mop floor areas with disi_ufectant cleaner. Clean sinks, drains; counter tops, toilet hn~x~l~ ~nrt n,r~q~lS ,V;LI-I h,~,oh ~nA A;~;~’~^~ ~1 ....^ u _L ..................... ,..,~. aax~ u~u ~.~aax~.u~,~,Lcul~ ~,leOA.l~l. .t--kll 3llOWc£ artg;aS i~-e tO bekept free of mildew, hair, ~ and soap scum. Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of water down each floor drain. CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 25 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Frequency:Monday through Friday Type of Service:Entire Facility Empty all trash receptacles and replace liner with proper size and depth. Vacuum all carpeted floors including any stairwells, offices, and open space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash, items on all non-carpeted floors. Remove cobwebs from walls and ceilings: Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and set alarm. Frequency:Monday through Friday Type of Service:Entire Facility Wash all windows: interior and exterior. Frequency:Twice Annually Type of Service:Entire Facility Strip and refinish all tiled, linoleum and wood floor areas. Frequency: Type of Service: Frequency: Four Times Annually Entire Facility SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas. Monthly Type of Service:Entire Facility Clean all counters and tabletop surfaces removing all gatNti, pen and pencil mar’ks, dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and floor surfaces. Frequency:Four Times Annually Facility:PARKENG FACILITY "Q" Location: Type Of Service: 400 Block of High St, Garage Areas Sweep and damp mop (with nrnnarrti~inf’~tant t’lo.qnr-r’~all staLw,,eHs, ~a;..g% and elevators. V, qpe down ~ d~vmtor w~is ~ proper ~s~ect~t clever. Remove ~y mash fo~d ~ ~ese ~eas. Emp~ ~d replac~ ~ers ~ ~ ~nsh conta~ers. CITY, OF PALO ALTO- ~=M==,^, ~=~ ,~ =M=~,’r~ ^Mn S ~=,..CI,=’,C,-,TIONS^ 26 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Frequency:Mondays, Wednesdays and Fridays Facility:PARKING FACILITY "S/L" ~ocation: Type of Service: 445 Bryant St. Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. AJI waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary nap’k_in receptacles. Replace and refill, as needed all dispensers and containers. All soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wail areas showing any stains, spots, grime and/or any abuse in general. Remove any graffiti .immediately from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of a!l trash items. Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down eact~ floor drain. Lock restroom doors after daily service. Type of Service: Frequency: Garage Areas Sweep and damp mop (with prolSer disinfectant Cleaner) all stairwel!s, landings; and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace liners in all trash containers. Seven Days a Week Facility:PARKING FACILITY "R" Location:528 Nigh St. Type of Service:Restrooms - Complete servicing. Empty all trash and waste containers in all restrooms. All waste containers to be kept lined with proper liners, which must be replaced immediately when needed. Empty and replace with new liners all sanitary nap!rift receptacles. Replace and refill, as needed all dispensers and containers. ALl soap dispensers require an anti- bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any stains, spots, gn-ime and/or any abuse in general. Remove any gaffiti immediately nuul any surface as it appears, as well as "spitbalis," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of all trash items. Damp mop floor areas with disim%ctant cleaner. Clean sinks, drains, counter tops, toilet CITY OF PALO ALTO- GENERAL REQUIREMENTS AND S,D=r’,vlFI,...A ," TION,_,,e 27 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES bowls and urinals with brush and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock restroom doors after daily service. Type of Service: Frequency: Garage Areas Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings, and elevators. Wipe down the elevator walls with proper disinfectant cleaner. Remove any trash found in these areas. Empty and replace iiners in all trash containers. Seven Days a Week CITY REPRESENTATIV-E The contact for the Contractor with the City during the Iife of the contract shall be with the City’s Project Manager: Mr. Thorn Macway, (650) 496-6989; 3201 East Bayshore Road, Palo Alto, CA 943 03. Email: thom.macway@cityofpaloalto.org MISCELLAN-EOUS REQUIREMENTS 1. Codes Work and materials shall conform to the requirements of: a. Safety Orders- State of California, Division of Industrial Safety b. State Fire Marshall c. OSHA Regulations 2. Work Schedutin~ and Performance Times of servicing are to be determined by the City’s Project Manager. 3. Par "k_inN Contractor may utilize existing public parking space as required and available. 4. Buildino_ Deficiencies Contractor will report any building deficiencies, (water or power outages, broken ,..I, ~ OF PALO ALTO - ~,-N,"RA- REQUIREMENTS AND SPECIFICATIONS 28 GENERAl" REQUIREMENTS AND SPECIFICATIONS SPECIFICATION ClTYWIDE CUSTODIAL SERVICES locks, etc.), to the City’s Project Manager no later than the next business day. F. SECURITY- Go Contractor will be issued keys to all facilities requiring access under this contract. Contractor shall lock all facilities afl:er the work is comMeted, unless otherwise instructed in writing by the City. Contractor shall not duplicate keys. Contractor shidl return or account for all issued keys at the end of the contract or upon contract termination. Failure to return all keys issued will result in deductions from final invoice of all costs to the City in order to rekey the locks on those facilities. Contractor shall provide to the City’s Project Manager a current listing of all personnel to whom keys have been assigned, including key identification and home address of said personnel, r INSPECTION The Cits~s Project Manager, or his designee, .will inspect all facilities covered under this contract at least once each month. There v~dll be no prior announcement of inspection tours by the City. SUPER~rISION Contractor shal! maintain at least (!) Supervisor who will monitor job performance of Contractor’s custodial staff to assure performanceto require~t standards and be available to the Cltb s Project Manager at M1 times. This person must be able to communicate in both written and verbal form with the City’s Project Manager. RESPONSIBILITY OF CONTRACTOR The City assumes no responsibiiity whatsoever for loss or damage of equipment owned or operated by the Contractor, his agents or employees. The entire responsibility for any and all injury to the public, to individuals and to property resulting or indirectly caused by the performance of the work hereunder shall rest upon the Contractor, and he agrees to indemnify and hold the City free and harmless from and against any and all liability, expense; claims, costs, suits and damages arising out of negligence on the part of the Contractor. PROPERTY D A!VL4~GE Any private or City property damaged or altered in any way during the performance of the work under the contract shaii be reported promptiy to the City, and shaii be rectified in an approved manner back to its former condition prior to damage at the Contractor’s expense. K.CONTRACTOR’S CONTACT CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 29 GENERAL REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWIDE CUSTODIAL SERVICES Contractor shall provide the City’s Project Manager with telephone numbers of all supervisory personnel related to the contract. EMERGENCY SERVICES Contractor response time to emergency cleaning shall be within two (2) hours of notification of said condition. Oo EQUIPMENT ANSD M_&TERIAL Contractor shall submit to the Project Manager-for approval, a list of all equipment and materials to be used in any City facility, prior to beginning of work to this contract. LNVOICING Contractor shall invoice on a monthly basis to the City’s Project Manager for all services rendered. IDENTIFICATION OF CONTRACTOR’S PERSONNEL All Contractor’s employees shall display an acceptable form of identification indicating their status as employees of the Contractor while servicing any City facility. BIfmDING ALARMS All building alarms must be activated once Contractor’s staff has left and the facility is vacated. Any false alarms caused by the Contractor, that are responded to by the Palo Alto Police Department, are subject to a service fee which wilI be deducted from the Contractor’s montNy invoice. CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS . 30 W-9 Request for TaxpayerI~ev. Dec’ember2oo01Identification Number and Certification Imetn~ R~v~’~u~ S~C~ Name (See Specific lns~uc~ons on page 2.) ~ SuX Vane ChadBusiness name, If dlfferen~ from above. (See SpeciSc InaCtions on page 2.) C-Nay Custom,an Sez-v~de~ Check appropriate box: [~ Individual/Sole proprietor [] Corporation [] Partnership Address {number, sLree[, end opt. or sure no.} 1885 Bowers ,Ave, Cl%t, state, end ZIP code. II’~Till Taxpayer Id&ntification Number (TIN) En[~ your TIN m ~e appropna[e box. For Individuals, ~ls Is your social ~ecud~y number ,Social s~cur,~ number {SSN), However, ~or a resident alien, sole proprietor, or disregarded entity, see the Pa~ I ~. ~ "! ~ . t ins~caons on #age 2. For other entices, it is ~our employer Iden~ca~on number (EIN). If you do not or have a number, see How ~o get a TIN on page 2, Netm If the account is in more than one name, see ~e.~a~ on page 2 for guidelines on whose.numberto e~t~. ~111 Codification Give form to the requester. Do not send to the 1kS. L_J~ Other I~ ..................................... Requester’s name and ac~dress List account number(s) here (optional) For U.S. Pa)’ees Exempt From Backup Withholding (See the instructions on page 2.) Under penalties of perjury, I cenJ~ that: 1. The number shown on [his form is my correct taxpayer {dentl~catbn number ~or I am waiting for a number to be bsued to me), and 2. I am not subject to backup withholding because: (a) I am exempt frombackup withholding, or (b) I have not been notified by [he Internal Revenue Service (IRSJ that I am subject to backup withholding as a result of a failure to repor~ all interest or dividends, or (c) the IRS has notified me that t am no longer subject to backup Withholding, and 3. I am a U~S. peraon (including a U.S. resident alien], Certification instructions. You must cross out item 2 above If you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all in[eresi end dividends on your tax return, For rear estate rJ’ansacdons, item 2 does not apply. For mortgage ln[erest paid, acquisition or abandonment or secured property, cancellation of debt, contributions to an individual re[Jrement arrangemen[.~lRA), and generally, paymenta other than Interest and dividends, .you are not required to sign the Cenit]cation, but you must provide your-correct TIN. (See the in~b-uctions on p, age 2,) ~ " Here t U.S. person I~ _-__,-~’~’-’-~~’~--~Date ~- 10/5/03 Purpose of Form What ithholding? Persons making 5. You do no[ certify to the requester that youcertain payments to ),ou must wl[hhold and pay are no[ subject to backup withhoJding under 4A person who is required to tile an Information return with [he IRS must get your correct t~xpayer Identification number (TIN) to report, for example, Income paid to you, real estate ~ansactJons, mortgage Interest you paid, acquisition or abandonment of secured property,cancellation of debL or contributions you made to an IRA, Use Form W-9 only lfyou are a U.S. person [Including e resident allen), to give .your correct "TIN to [he person requesting it (the requester}and, when applicable, to: 1. Cerd~ the ]’IN ),ou are glvlr~g Is correct (or you are waiting for e number to be Issued), 2. Ce~ you are not subject to backup ~’4[hholdlng, or 3. Claim exemption from backup wlthho dng If" you &re a U.& exemp~ payee. If you are a foreign person, use theappropriate Form W-a. See Pub. 515, Withholding of Tax on Nonresident Aliens andForeign Corporations. Note: If a requester gives you e form other than F~m V/.9 to request your TIN, you must use the requester’s form If It Is substantially similar to ~hisForm to the IRS 31% of such payments under certain. conditions. This Is called "backup withholding." Paymencs [hat may be subject to backup withholding Include Interest, dividends, brokerand ban.dr exchange transaciJons, rents, roya!tJes, nonemployee pay, and certain paymenLs from fishing boat operators. Realestate UansactJons are not subject [o backup withholding. If you give [he requester your correct TIN, make the proper certlt~caLIons, and report allyour taxable Interest and dividends on your tax return, payments you receive will no[ be subject to backup wlLhholdlng. Payments you receive will be subject to backup withholding if: 1. You do not furnish ),our TIN to the requester, or 2, You do not certif), ),our TIN when reouired(see the Parr. Ill Instructions on page 2 for’. detalls},.or 3. The ]RS tel}s [he requester that you furnished an Incorrect TIN, or 4. The tRS tells ~vou [hat you ere subject tobackup Withholding because you dld not reportell your tnteres[ and dividends on your ~ax return ~for re.Portable Interest and dividends onfy], or above (for reportable Interest and dividend accoudta opened after 1983 onlyJ. Certain payees and payments are exempt from backup withholding. See the Par[ II insr.ructlons and the separate Instructions for the Requester of Form W-9. Penalties Failure to furnish TIN. If .You fall to fumlsh your correct TIN to a requester, you are subject to a penalty of $50 for each such failure unless yourfailure Is due to reasonable cause and not willful neglecL Civil penalty for false information wi~ respect to withholding. If" you make a false statement with no reasonable basis that resulr, s ~n no backup withholding, you are subject to a $500 penalb’.. Criminal penalty for falsl~ing InformaLion. Willfully falsifying certit]cations or effirmaUonsmay subject you to criminal penalties Includingfines and!or Imprisonment. Misuse of TINs. If [he requester discloses or uses TINs In violation of Federal law, [herequester may be subject to civil and criminaltgeneirJes. CaL No. lO231X Form W-9 (Roy. 12-2000) Form W-9 (Ray. Specific Instructions Name, If you are an Indivlaual, you must generally enter the name shown on your social securlb’ card. However, If you have changed your last name. for Instance, due to marriage without Informing the SoolaI.Secudb’ Admtnls~’a[ion of the name change, enter your first name, the last name shown on your social secudty card, and your new last name. If the account Is lnJolnt names, list first and then circle the name of the person or endb, whose number you enter In Part I of the form. Sole proprietor. Enter your individual name as shown on your social security card on the "Name" ))ne. You may enter your business, trade, or "doing business as (DBA)" name on the "Business name" line. Limited liability company (LLC). If.you are a single-member LLC (including a foreign LLC with a domestic owner) that ts disregarded as an antb’ separate from l~s owner under Treasury regulaLl0ns section 301.7701-3, enter the owner’s name on the "Name" line. Enter the LLC’s name on the "Business name" line, CautJont A disregarded domestic entity that has a foreign armor must use the appropriate Form W-8. Other entries. Enter your business name as shown on required Federal tax documenLs on the "Name" line. This name should match the name shown on the charter or other legal document creating the entity. You may enter an}, business, Oade, or DBA name on the "Business name" line, Part I--Taxp~yer Idenlification Number (TIN) Enter your TIN In the appropriate box. If you are a-resident alien and you do not have and are,not eligible to get an SSN. your TIN Is your IRS Individual taxpayer Identification number (lfiN}. Enter tt In the social securl~ number box. if you do not have an ITIN, see Flow to get a TIN below. If you are a sole proprietor and you have an EIN, you may enter etther your 55N or EIN. However, the JRS prefers that you use your SSN. If.You a’re an LLC that Is disregarded as an " entity separate from Ils owner (see Limited liability company (lie) above), and are owned by an Individual, enter your SSN (or "pre-LLC" EIN, If desired). If the owner of a disregarded LLC Js a corporation, parmershtp, etc.~’entar the ovmefs EIN. Note: See [he char[ on [hfs page for furtherClaritTcadon of name and TIN combinations. How to get a 33N, If you do no[ have a TiN, apply lor one Immediately. To apply for an SSN, get Form SS-5, Applica’Jon for a Social SecurJ~ Card, from your local Social Security Adminls~etJon office. Get Form W-7, Application for ~R$ IndMdual Taxpayer Identt~ca~Jon Number, to apply for an ITIN or Form SS-4, AppllcaUon for Employer Identficatton Number, to apply for an EIN, You can get Forms W-7 and SS-4 hom the InS by caWng 1-800-TAX-FORM {!-800-82g-3676~ ~ from-the !RS’s lfitemet Web SI~ at www.lrs.gov. If you do not have a TIN, write "Applied For" In the space for the TIN, sign and date the form, and give It to the requester. For interest and dividend payments, and certain payments made with respect to.readily r.radable insLrumenta, gone’ally you wlfl have-60 days to get a TIN andgive tt to the request~ before you are subject to backup withholding on paymenls. The 60-day rule does not apply to other type~ of paymenLs. You will be subJect to backup withholding on all s~ch payments until you provide your TIN to the~o.quest~. ta Writing ",4pplled For" means that.you have already applied for a TIN or [hat .you Intend to a~ply for one soon. P,’@rt II--For U.S. Payees Exempt From Backup ~ithholding I~d.ivlduals (including sob proprietors) are not e~&mpt #am backup withholding. Corporations ate exempt from backup withholding ~or certain ppymenLs, such as interest and dividends. For ~ore InformeUon on exempt payees, see thes#parate Instructions for the Requester of Fbrm I If you are exempt from backup withholding, y~)u should still complete this form to avoid p,bsslb!e erroneous backup withholding. Enter y~ur correct TIN In Part I, wdte "Exempt" in P~rt II, and sign and date the form. ,Ill you are a nonresident alien or e foreign e~dty not subject to backup withholding give t~e requester the appropriate complete~ Form P~’ Ill--Certlfication T~ establish to the withholding agent tha~: you a~e a U.S. person, or resident alien, sign Form W,-9. You may be requested to sign by the withholding agent even if items 1, 3, and 5 b~low indicate othenvise. For a Joint account, only the person whose TIN s shove- n Part I should sign (when r~,qutred}. 1, Interest, dividend, and barter exchange a~count, s opened before 1984 and broker a¢coun~ considered act.No during 1983. You rr~Jst give your correct TIN, but you do not have t~ sign the cecdflcatlon. 12. Interest. dividend, broker, and barter ex.change account~ opened after 1983 and breaker accoun~ considered inac~ve during 1983. You must sign the ce~flcatJon or backup withholding will apply. If you are subject to backup withholding and you are merely providing yqur corre~ TIN to the requester, you must cross out Item 2 In the certlfica~Jon before signing the form. ~3. Real estaLe transactions, You must sign [h~ cetdffca#on. You.may cross out item 2 o’f ~e cart Jr]cation. -4. Other paymentst You must give yourc(~rrect TIN, but you do not have to sign th.e ce_rtificaton unless you have been notified that yo,u have previously given an Incorrect TIN. "Qther payments" Jnclude paymenLs made in the course of the requester’s trade or business for re~, royalties, goods (other than bills for merchandise) medical and health care services (Inbtudlng paymen~ to corporatJons), payments to ,a nonemptoyee for servtces, payments [o certain f~shlng boat crew members and fishermen, and gross proceeds paid to attorneys (Including payment~ to corporations}. 5, Mortgage Interest paid by you, acquisition or abandonment of secured proper~r~, cance!lagon of debL qualified s~te tuition program payments, IRA or MSA contrlbuUons or distributions, and pension dlstrlbuUons. You-must glve your correct TIN but you do not have to sign the certification. Privacy Act Notice Secdon 6109 of the Internal Revenue Code requires you to give your oon’eet TIN to persons who must file Information returns with the IRS to Page 2. report Interest, dividends, and certain oLher income paid to you, mortgage Interest you paid, the acquisition or abandonment of secured proper~y, cancellation of debt, or contributions .you made to an IRA or MSA. The IRS uses the numbers for Identification purposes and to help verify {he accuracy of your ~ax return. The InS may also provide this information to the Department of Justice for civil and cdminal " liggBtfon, and to cities, sr.ates, and the D{sLric[ Of Columbia to carT)’ OUt their tax laws. You must provide your TIN whether or not you are required to file a tax return. Payers must generally withhold 31% of taxable interesL dividend, and certain other payments to a payee who does not give a TiN to a payer. Certain penalges may also apply. What Name and-Number To Give the Requester For this type of account: 1 Give name-and SSN of: 1, Individual The inq[lvidual Z. Two or more The actual owner of theindividuals (]olntaccount or, li combinedaccount)funds, the t~rst individual The minor ~3.Custodian account ol a minor (Uniform Girt ta Minors Act) 4, e. The ~sual revocable Savingsu’ust (.grantor Is also lrustee) b. So-called lrust account that Is not e legal or valid trustunder s~te law S, Sole proprietorship Fo’r ~is ~pe of account: 6. S(~le proprietorship 7, A valid trus~ estate, or pension crust B. Coqoora[8 9. ~sodadoa, club. reUgIous, chad~ble, e~u~Uonal, tax.exe~p~organ~on 10. Pa~e~hIp 11, A broker or registered nominee 12. Account wl~ ~e Depa~en[Agd~f[ute ~n ~e name o~ a public enU~ as a s~[e or loca~government school d~Ic~ or prison} receives agricultural program pa~en~ TSe grentor4tustee ~ The ac[u~I owner Give name and EIN of: Legal enUb~ ~ The corporaUon The organ~eUon The partnership The broker or nominee The public entry" ’Llat first and circle the name of the person whose number you [urnlah. If only one person on a jointaccount has an SSN, that person’s number mu~t be furnished. z Circle the mlnor’s name and fumlsh the minor’s SSN. = You must show your Individual name, but you may also enter your business or "DBA" name. You may use eI~er your SSN or EIN (11 you have one). ~ List ~rs[ and dmle ~e name of ~e legalor pe~on ~sL (Do not [urnish ~e TiN of ~e pe~onairepr~en~flva or ~s~ee unless nOI ~eslgnaLed In the account Ufle.} Note: lena name Is circled when more than one name is listed, ~e number will be considered be [ha[ of the fi~t name listed. ui F&LU ALIO MSC BLD6 B (FAX)6564886858 p. ..GENI=RAL R~CIUIR_~MEN_’I’,S AND SPECIFICATIONS -- SP~OIF~C~A’~0N"’CITYWIDI~ CUSTO DIAL SERVICE8 PROPOSED COSTS Please provide monthly costs for the following fa~ties in accordance with the Scope Work Section C above (submit the~e price page~ with your propose): 1,Cus~odi~ Services for l:J’~e #mimal Serviee~ Buildings. ¯ $ 800.00 E!gh~ Hundred (2er month pri in words) Custod~ Set:vices for The Art Center. $ !,950.o0 One ThousAnd Nine Hundz-ed Fifty ~er month.price in words) Custodial Services for the Bay/ands Lnterprerive Center $ 500.00 (Per month price in words) Cuszodial Services for the ChJldrdn’s Library: 700.00 Seven Hundred .Cu~todia~Service~ for the C~en’.~ Theater, i 3~n nn .... One Thousand Three Hundred Fifty .... (’P~i~ m~’nth pri~e in words) CITf eF PACO ALTO -’GENE~L-~UIREMENTS AND SPECIFICATIONS EXHIBIT "B" 31 OCT-23-2688(THU) 87:12 CiTY OF PALO ALTO MSC BLD8 B (FAX)6584886858 P. 862/885 e~,N~RAL REQUIREMENTS AND SPEClFIOATION$ CUSTODIAL .... Custodial Se~ce~ for City :F~!t, $1,400.00 One Thousand Four Hundred (P~r mo.~th p£~ ~ word~) Cus~odia! Services for the Col]%.,.ze Terrace Library, $650.0O Six Hundred Fifty (P~r mohth price in w~rds) Custodial Serviee~ for the Community Theater. $1,350.00 One Thousand Three Hundred Fifty (’Per month price in words) Custodia! Services for the Development Center. $.&,250,00 !0. One Thousand Two H.undred Fifty (Per month price in words) CustodiaJ Services for the Downtown Library. $85~ ’oo Eight Hundred Fifty .(Per month price in words) uu~-z~-z~s£~Hu) ~¢:lz U±lY OF PALO ALTO MSC BLDG B (FAX)6504868858 p. GENERAl; REQUIREMENTS AND SPECIFICATIONS SPECIFICATION CITYWlDE ~USTODIAL SEi~VICES 700.80 12. 13. Seven Hundred (P=r month p~ce in words) CustodM Ser~4Ces for Golf Course Workshop, .600.00 Six Hundred (Per month,price {n words) CusrodiaI Services for the Jur~or Museum. $i’, 250. O0 14, One Thousand Two Hundred Fifty (’Per month pr~c~ ~n words) Custodial Servicesfor the Lmn~ Fill Of~ce and Toll Both. ¯$600 .oo 15, Six Hundred (Per montJl price hn words) Custodial Services for the Main LibnuT. $1,700 .oo 16. One Thousand Seven Hundred Custodia! Services for the Mitchell Park Library. On~ Thousand Three Hundred (Per montl’i pHee in.words)CITY OF PALO ALTO - GENERAL ~EQUiREr~ENTS AND ~PECIFICATION8 CITY OF PALO ALTO MSO BLDG B (FAX)B50486~858 GENERAL REQUIREMENTS AND SPECIFICATIONS ; .... 8PECIFICAT.ION CITYVVID£ CUSTOD~L SERVICES !7. Casto4ial Services’for the Murdcil~a] Servics Center BuiJdi~Es. 2,150 00 Two Thousand One Hundred. Fifty per mo~d~ pri=~ ~ words) 2,800;00 Two Thousand Eight Hundred 19.Custodi~d Serv~ii~s,for the RL~o6n&d~. PooJ O~c~ and Shower Rooms, i, !50,00$ 20. 21. -One Thousand One Hundred Fifty (’Per. month pd’ce in" words) Custodia~ Services for the Utd~ties -2,500. O0 Two Thousand’ Five Hundred ’(2er month p~oe ~ words) Cu~odi.~ Sergic~ for file Wa,ter Query Control Buildings, $1,550.00 One Th6usand Five Hundred month Fi= L~ word~) Fifty Custodial Service~ for Pi’king FacL!ity "Q"., 500.00 Five Hundred (Per m~nlh price ha words)C~TY Or, VAL0"ALT0’".-~£N.=.RAL R£~U[RmMZNTS AND S~C~CAT~ONS GENERAL REQUIREMENTS AND. SP EC:IFIO._ATIONS ¯ " ........... - --- ~EC]F-IC~#:’i’ON CITYWIDE CLIS.’iOB~L SERVICES ............. 23,du~to dial Services for Pafk~g Facility "S/L". i, 745. O0 24, One Thousand Seven Hundred (2~r month, pri~ in word~) - Cu~odhd S~rvic~ ~’or P~irking F~c[li~ ’~". Forty Five $1,625 ,’00 One Thousand Six Hundred-Twenty Five (2e~ month pric~ in words) ~iTY O~ PALO ALTO -."tBEENERAL REQUI’F~’~’MF..NT$ ~ND SPEQIF|OA~|ONS - CERTIFICATION OF NONDISCRIMINATION SECTION 410 PROJECT: Certification of Nondiscrimination: CITY WIDE CUSTODIAL SERVICES As suppliers of goods or services to the City of Palo Alto, the firm and individuals listed below certify that they do not discriminate in employment with regards to age, race, color, religion, sex, national origin, ancestry, disability, or sexual preference; that they are in compliance with all Federal, State, and local directives and executive orders regarding nondiscrimination in employment. THE INFORMATION HEREIN IS CERTIFIED CORRECT BY SIGNATURE(S) BELOW. Firm:C-Way Custodian Services Signature: .... Name:Suk Yong Choe Title:Owner Note:The City of Palo Alto, pursuant to California Corporations Code Section 313, requires two corporate officers to execute contracts. *The signature of First Officer* must be one of the following: Chairman of the Board; President; or Vice President. **The signature of the Second Officer** must be one of the foflowing: Secretary; Assistant Secretary; Chief Financial Officer;, or Assistant Treasurer. (In the alternative, a certified corporate resolution attesting to the signatory authority of the individuals signing in their respective capacities is acceptable) CITY OF PALO ALTO PAGE 1 OF 1 Sammy Lee Insurance Agency 5175 Moorpark Ave. #4B San Jose CA 95129-2159 3233 Valencia Ave. #A5 Aptos, CA 95003 Tel (408) 257 7723 (408)257 1724 (831) 688 8685 Fax (408) 257 7703 Date: 09/29/2003 To:CITY OF PALO ALTO P O BOX 10250 PALO ALTO, CA 94303 RE:DBA: C-WAY MS. SUKYONG CHOE 1855 BOWERS AVE SANTA CLARA, CA 95051 Dear Sir or Madam, We’ve enclosed Certificate of Insurance for Commercial Auto, Commercial General Liability and Workers Compensation. They also have Performance Bond and Group Medical Insurance policy in force. C-Way kept very good Insurance accounts since they started business. We would like to recommend strongly for the above client who demonstrated perfect financial responsibility as well as obedience of the regulation and the law. If you have any question, please do not hesitate to call us. Thank You. Sincerely, Sammy Lee Ag it / Broker ACORD,,, CERTIFICATE OF LIABILITY INSURANCE PRODUCER SAMMY LEE INSURANCE SERVICES 5175 MOORPARK AVE SUITE 4- B SAN JOSE, CA 95129-2159 INSURED C-WAY 1885 BOWERS AVE. b~ ~ ~u~RA,~ 95051 408 257 7723 DATE (MM/DDPt’YYY~ 10/30/2003 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATIONONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATEHOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND ORALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW, INSURERS AFFORDING COVERAGE INSURERA: PACIFIC SPECIALTY INSURANCE CO INSURER B: FARMERS INSURANCE GROUP !NSURER C: INSURER D: INSURER E: NAIC # COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE ~NSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. iNSR tADD’U I POLICY NUMBER POLICY EFFECTIVE I POLICY EXPIRATION I,’rR ~NSRD!TYPE OFINSURANCE DATE tMM~DD/YY~ , DATE IMMIDD/YY~ GENERAL LIABILITY ~1 COM M ERCIAL G EN ERAL L]ABILITY ~ CL&IMSMADE [~]OCCUR AUTOMOBILE LIABILITY ~ ANY AUTO ALL OWNED AUTOS SCHEDULED AUTOS ~tHIRED AUTOSNON,OWNED AUTOS IL_~ AN’,’~UTo ~ESS~UMBREL~ LIAB~U~ OCCUR ~ C~I~SMADE DEDUCTIBLE RETENTION $ WORKERS COMPENSATION ANDEMPLOYERS’ LIABILITY ANY PROP RI ET O R/PARTN EPJEXECUTIVEOF FtCEP, ,~,~.E M B E R EXCUJ DE D? if yes, d~crF~e under SI5 ECIAL PROVISIONS below OTHER AN90001580-00 02/08/03 02/08/04 602376953 12/01/2002 12/01/2004 LIMITS EACH OCCURRENCE PREMISES (Ea occurence) MED EXP (Any one person) PERSONAL &ADV INJURY I $ GENERAL AGGREGATE I $ PRODUCTS ~ COMPiOP AGG COMBINED SINGLE LIMIT(Ea accident) BODILY INJURY $(Per person) BODILY INJURY $(Per accident) PROPER ~’P( DAMAGE(Per accident) AUTO ONLY ~ EA ACCIDENT OTHERTHAN EAACC I $ AUTO ONLY:AGG EACH OCCURRENCE AGGREGATE I $ I$ I$ TORY L MITS I E E.L. ~.EACH ACCIDENT E.L. DISEASE ~ EA EMPLOYEEI E.L DISEASE ~ POLICY LIMtT 1000000 100000 5000 1000000 1000000 1000000 1OOOO0O 1000000 1000000 1000000 1000000 DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES / EXCLUSIONS ADDED BY ENDORSEMENT / SPECIAL PROVISIONS CLEANING CONTRACTORS CERTIFICATE HOLDER CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO, CA 94301 ACORD 25 (2001/08) CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE TH E EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL __ DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REPRESENTATIVES. ,F~.~--. ,F/~,,,,,....-~ ’ACORD CORPORATION 1988 POLICYHOLDERCOPY STATE COMPENSATION FUND P.O. BOX 420807, SAN FRANCISCO, CA 94142-0807 CERTIFICATE OF WORKERS’ COMPENSATION INSURANCE ISSUE DATE: I0-30-2003 CITY OF P~LO 2 5 0 H_AMILTON AVEPg-LO 9_LTO C-A £ 4 3 0 ! GROUP:000496POLICY NUMBER:i366-2003 CERTIFICATE ID:3CERTIFICATE EXPIRES: 0 7- 0 z- 2 0 0~. 07- 0!-2003/07- 0!-2004 This is to certify that we have issued a valid Worker’s Compensation insurance policy in a form approved by the California Insurance Commissioner to the employer named below for the policy period indicated. This policy is not subject to cancellation by the Fund except upon 10 days advance written notice to the employer. We will also give you 10 days advance notice should this policy be cancelled prior to its normal expiration. This certificate of insurance is not an insurance policy and does not amend, extend or alter the coverage afforded by the policies listed herein. Notwithstanding any requirement, term or condition of any contract or other document with respect to whichthis certificate of insurance may be issued or may pertain, the insurance afforded by the policiesdescribed herein is subject:to all the terms, exclusions, and conditions, of such 3olicies. AUTHORIZED REPRESENTATIVE PRESIDENT ST~iqDARD POLICY EXCLUSIONS: IITDiVIDUAL EMPLOYERS, ~-JSB.~ITO .~!~-O WIFE EMPLOYERS, EMPLOYEES CO~-ERED U-B"DER CPL INS’JRANCE ANUD EMPLOYEES EXCLUDED U-NDER C~_LIFOR_NIA WORKERS COMPENSATION I~AW. EMPLOYER’ S LTABTLT’T’V LIMIT INCLUDING DEFENSE COSTS : $!, 000,000 PER OCCURRENCE. EMPLOYER SUKYONG, CHOE 1885 BOWERS A~ Sg_NTA C~AR_A CA 95051 [RDW, NG PR NTED: 10-30-2003SCIF 10262E Acsept this ce~ificate only if you see a faint watermark that reads "OFFICIAL STATE FUND DOCUMENT~PAGE 1 OF 1 A2clER.ICAN CONT1L&CTORS INDE?,~-ITY COMPA_NY Continuation Certificate Bond Number Bond Description 903801’0 I Janitorial $~-vi~ Principal: S ui,,’yong Choe ~ 88~ ~wers Ave S~ta C!ara, ~ ~5051 Effe;tNe Date Expiration Date I 1~01i2000 ! I~01/200~ Obligee= varbus Oblig ee.~ THIS I~OND C.A3NTINUF_.S IN FOROETO THE ABOVE EXPIRATION DAT~ CONDITIONED AND PROVIDED THAT THE LOSSES OR RECOVERIES ON IT AND ALL ENDORSEMENT5 SHALL NEVER EXCEED THE PENALTY, SET FORTH IN THE BOND AND WHL~’HER THE LOSSES OR RECOVERIES ARE WITHIN THE FIRST AND/OR SUBSEQUENT OR WT’t’HIN ANY EXTENSION OR R~NEq~AL PERIOD, PRESENT, PAST OR FUTURE. ALL OTHER TERMS AND OONDmON8 REMAIN UNCHANGED. SIGNED AND DATED THIS 0..~4 DA’f OF November . Agent: Sammy Lae lnaursnce Agarvzy ¯ ~115 Meorpark Ave #49 San Jose, CA 95129 AMERICAN CONTRACTOR8 INDEMNfTY COMPANY J~’~fer GNmenti , ,~t:omey.in4act 7za Moorepark Ave. Suite Fax (40,q) ~57 5776 Stonericlge Mall Rd. #120, Plea~a~ten, CA 84~84~ ¯ Tel: (925) 463-3550. F~x: (925) TOT,qL P. 81 American Contractors Indemnity Company JANITORIAL SERVICES BO Nn-D (Limited Form)Bond No. 9038070 Premim-n: $562.50 IN CONSIDERATION OF ma agreed premium, AMERICAN CONTRACTORS INDEb~NITY COrviP.4.NY, a corporation organized under the laws of the State of Cakifomia mad duly authorized to transact surety business in this State (hereinafter referred to as "Surety"), hereby obligates itself under the temxs and conditions herein to may Customer, as hereinafter clef’reed, of Sukvon~. Choe (hereinafter refe~ed to as "Principal"). Notking herein shall bestow may ri(nts of amy nature on any person other than said Customer of Principa!. Surety agrees to indermuii}’ Princip~’s Customers against direct pecuniary toss welch Customer suffers when such loss arises from may fraudulent or dishonest act, as hereinaRer defined, while acting in Principa!’s Business Capacity as ja.altorial services for Customer and committed during the term of the bond, as hereinafter defined, mad when such loss is actually incurred by Customer by reason of lo.ss of money or personal property belonging to customer or in wk, ich Customer has a pecuniary interest, or for which Customer.is legally liable, PROVIDED, HOWE¥’ER that the aggegate amount of such hademaity for amy Customer or Customers with regard to Principal mad Employees shall be limited to Twenty Five Thousand Dollars ($25,000,00 .). THE FOREGOING AGREEMENT IS SUBJECT TO TtZE FOLLOWING CONDITIONS AND LEMITATIONS: TERM OF BOND: Section 1. The term of this bond commences on the 1 ~7" day of ~)-¢..c.~--v~C2ff , 2000 and termirmtes at 12:00 midnight Pacific standard t.lme on the ~ day of .p~_..~-v~ ~-~-F , 2003 , unless the bond is earlier canceled in its entirety. DISCO¥~RY: Section 2. Loss is covered under this bond only if arising from fraudulent or dishonest acts (as hereinafter defined) which are acrua!!y discovered by Customer within 90 days az2er the earlier of (a) termination of the employment of Principal by Customer or (b) termination of this bond as provided in Sect.ion 1 or in arty riders alteriztg the term of the bond; PROVI_DED, however, thaz if this bond is ter~rfinated or canceled under the provisions ofseetio~ 9 or 10, the limitation or cessation of Surety’s obligation shal! be as therein provided. DEFINITION OF E1V£PLOYEE: Section 3. The word Employee(s) as used herein shah be deemed to mean, respectively, one or more of the natura! persons (except directors or trustees of the P..~cipal, i_f a corporation vdno are not also Employees thereof in some other capacity) while in the NIt time penlmnem service of the Priacipa! in the ordinary course of the Principal’s business during the effective period of this bond mad who is/are compensat~ solely by the Prhacipa! by salary or wages and over whom the Principal has the right to govern and direct in the performance of such service and who is/are engaged kx such service of an), of the states of the United Stares of America; but such terms do not mean brokers, factors, commission merchants, consigJaees, non,actors, or other agents or representatives of the same or s~mitax general chaxacter. DEFINITION OF CUSTOMER: Section 4. A Customer is any person, firm oi" corporation for whom Principal provides janitorial services in his or its Business Capacity as stated in the first para~aph of this bond. FR.kU-DrJLENT OR DISHONNST ACTS: Section 5. Unless otherwise specificaIiy stated herein, a fraudulent or dishonest act of the Principal, or a~y Employee of Principal, shal! mean an act of Theft, Larceny, or Fraud pu,nlshabte as such under the criminal code in ~e jurisdiction withm which a~t occurred, for whicia a cenviction has been obtained. NON-AC~ATION OF LLk.BILITY: Section 6. Regardless of the number of years this bond shall continue in force and the number of premiums which shall be payable or paid, the liability of the Sure~ under this bond shall not be cumulative in mounts from year to year or from period to period. Ia no event shal! Sure.ty’s liability to Customer or Customers exceed floe amount stated above, whether by reason of fraudulent or dishonest act(s) of the Principal or Employee(s), or otherwise. Further, ~ no event sh~.lt Surety be held Iiable under tkis bond for az~y punitive, or other th~ actual. damages claimed by Customer(s) against Principal. LIMIT OF LL~BILITY U~’NDER TI-IIS BOND AN’D ANY PRIOR BOND: Section 7. In the ~-went that any loss or losses sustained by Customer and co’vernal under the conditions of this bond are a!so covered in whole or in part under other bonds issued by Surety, or other bonds or policies issued to or for custom~ by any person or entity, the ~.otal liabilib’ of Surety under this bond or under may o~er such bond issued by Surety shah not exceed in the aggregate, the lesser of (a) the a~un.~ of this bo~d available as set fo.rth above or the amount available to the Customer under such other bonds issued by Sure~q as limited by the terms and conditions thereof, if such latter amoum to be the larger; or (b) that portion of the amount of this bond availabie as set forth above, or that portion of such other bonds issued by Surety and available to Customer, as limited by the ~erms mad conditions thereof iz~ such latter po~on be larger, computed pro ra~ with the amount available to Custon~,~ under any bo~d or policy issued to or for Customer by any person or entity other than Surety. Seczion 8. ~ ~he Customer shall sustain any loss or losses covered by the bond which exceed the amount or coverage provided by this bond,o the Customer shall be entitled to all recoveries (except from Suretyship, insurance, reinsurance, security, or indemnity t~dcen by or for the benefit of the Sure~y by whomsoever mode) on amcount of such loss or losses unti! the Customer has been f~lly reimbursed for such excess, plus the actual cost of effecting the same; and r~ny ~m~Jnder and ell other amounts shall be applied to the reimbursement of the Sureb’. The Snrery’s fight of subrogation to the Customer’s r~gh~ a=~nst ~e P~-ncipa4 any Employee, or any other person shall not be inferior to le Customer’s rem.~in~ng rights, if ~ny, against any such pemons. TERMINATION AS TO FUTURE ACTS OF PRINCIPA_L OR EMPLOYEE: Section 9, This bond shall be deemed cane=ted as to any ~mre acts of Principal or any Employee immediately upon discovery by Customer of any possible fraudulent or dishonest act on the part of the Principal or Employee. For purposes of this Section 9, discovery shall include that time at which the Customer, in the exercise of reasonable care, should have discovered such possible fraudulent or dishonest act. For purposes of this S~tion 9, Customer sha!l include officers or parmers of Customer or an?, Employee of Customer who has supe~isnry authority over Principal or the Employee. CAN CELLATION AS TO BOND iN ITS ENT’fltETY: Section 10. This bond shall be deemed canceled as to any Employee or in its entirety at 12:00 midnight, Pacific Standard Time, upon the effective date specified in a notice (a) published in a newspaper circu!ated in the county wherein Principal nmintains its pfincipa! place of business or (b) served persona!ly upon or mailed by United States Cerdfied Main, Remm Receipt requested, to Customers whose whereabouts are ~cmalty known to Surety, as well as to Principal. Such date shall be not less than ten (10) days after such publication or ma!Hng of ~e notice of cancellation. In the event of cancellation Surety shah have no obligation after the effective date of cancellation excep~ ~br claims made in accordance with Section 12 and of which notice was actually received by Surety prior to the effective date of cancegation. PRIOR FRAD’D, DISHO.N-ESTY OR CANCELL~,TION: Seczion 71. Principal hereby warrants that neither the Principal or any Employ~ has committed any fraudulent or dishones~ ac~ in the service of Customer or othe~vise. In the absence of prior written agre~nent by Surety, Surety shag have no liability whamoever if the Princi!ral or may Empbyee, prior to t.he issuance of this bond, committed a~y fraudulent or dishonest act of which the Customer had, or in the exercise o[ r~,.sonable care should have had, knowledge. If prior to ~e issuance o~" this bond; any bond or insurance issued in favor of the Custon-~r or may predecessor in interest of the Customer covering PrincipaI or any Employee shall have been canceled as to Principal or said Employee by r~son of (a) t.Se discovery of any frandulent or dishonest act on the pm’~ of any such Principal or said Employee or (b) the giving of written notice of canoe!lotion as to any Principal or said Employee by may such surety or insurer whether Surety or not, and if Principal or said Employee shall not 1rove been reinstated under the envoi"age of any such bond or insurance, the Surety, sha!! act be Iiab[e under this bond. For purposes of this Section 11 only, a frandutent or dishonest act is defined as any act punishable as a crime under the law of the juri.~!iction in which the act occurred,, althoug2n in the absence of a cm~vicrion therefore. Further, for purposes of ~is Section 11, Customer shall include oPHcers or pmrmers of Customer or any Employee of Customer who has supe~wisory authority over Principal or any of its EmpIoyees. LOSS-NOTiCE-PROOF-LEGAL PROCEEDINGS: Section 12. At the earliest practic!l moment, and in no event more than fifteen (t5) days after discovery by Oastomer, or within said time period afmr Customer should Mve made discovery, in the exercise of reasonable care, any poss~le fraudulent or dishonest act on the pan P~ncipal or any Emp!.oyee, the Customer shM1 give Surety written notice thereof. For purposes of the discovery provisions in this Section 12, Customer shall include officers or partners of Customer or any Employee of Customer "who has supervisory authority over Principa! or any Employee. Wffhi~ four months after such discovery Customer shai! file with Surety a~Nrmative proof of loss, itemized and duly sworn to, and shali upon request of Surety render every assistance, not pecuniary, to faciiitate the investigation and adjustment of any loss. No suit to recover on account of loss under this bond shMl be ~-----~,~,~g,~ ~" ,~,.,,~-=*" .... ~,~ ~,,o~p;~-n,~,~ of .,~,v,,~ months from the_ fiing of ~r°of as aforesaid on account of such loss, nor a~ter the expiration of twenty-ibur (24) months from the discovery as aforesa!d of the fraudulent or dishonest act causing such loss. LIM-ITATIONS: Section 73. Ifa~y limitation in this bond for cancellation, termination, giving notice, filing claim or bringing suit is prohibited or made void by any law or decision con~oi!ing consta’-uction of this bond, such limitation shall be deemed m be amended so as to be equal to the minimum period of limitation permitted by !aw. SIGNATURES: Si~ed, Seal~ and Dated: AI’~IERICAN CONTRACTORS INDE!VINITY COM_P.~N-Y Attorney-in-Fact PRINCIP.~L: By: S u_lcgong. Choe