HomeMy WebLinkAboutID-3019-Cool-Cities
City of Palo Alto (ID # 3019)
City Council Staff Report
Report Type: Study SessionMeeting Date: 7/16/2012
July 16, 2012 Page 1 of 3
(ID # 3019)
Summary Title: Cool City Challenge
Title: Cool City Challenge Study Session
From: City Manager
Lead Department: City Manager
This is a study session where David Gershon of the Empowerment Institute will explain the Cool
City Challenge Initiative and take questions from the Council. As a study session, there will be
no action. If the City would be interested in participating in the Cool City Challenge, the first
step would be to commit to participating via a letter of intent. We would expect that matter to
come to the Council after you return from break, if there is interest.
The Challenge will only occur if the Empowerment Institute is able to raise the funds to support
the initiative. At the point that the initiative proves it will be viable, cities that have signaled
their intent to participate will be asked to submit formal applications to be one of the three
participating California cities. There thus may be a competition to be a participating city, so a
letter of intent may not ensure a city’s automatic participation.
The Cool City Challenge is a bold initiative and in staff’s view will require a significant
commitment over the approximate three year period that the Challenge requires. In staff’s
opinion, Council should understand that this is as much a civic engagement, community
building exercise as it is an experiment to advance the reduction of CO2, increased energy
efficiency, and other aspects of our climate action goals and environmental initiatives as a
community.
The City has established ambitious goals through our Climate Action Plan and is a leader,
comparatively, in making significant progress in meeting our CO2 reduction targets. In our case,
we will want to consider the Cool City Challenge in the context of surpassing our established
15% community wide CO2 reduction goals. How far do we want to go and how much of an
effort to we want to commit to? And is the grassroots, household-by-household approach that
the Cool City Challenge proposes a vehicle we want to use? These and other questions will help
to inform any next steps the City would take in the Cool City Challenge.
July 16, 2012 Page 2 of 3
(ID # 3019)
We have included a number of summary bullet points below that provide some basic facts and
background about the Cool City Challenge. There are also a series of attachments provided by
David Gershon that provide more depth and background about the initiative. Staff will also
reach out to different community partners from our Green Teams to Acterra and others who
have expressed interest in the Cool City Challenge to be sure they are informed about this study
session.
Summary Facts and Background
It is a global climate change initiative that involves 3 CA cities and 3 neighborhoods of
comparable size in San Paulo, Brazil.
It is based on the fact that cities are where a large percentage of the planet’s carbon is
generated (70%), and citizens represent a significant part of a city’s footprint (50 to
90%).
If a community model can be built in these 4 demonstration cities and then brought to
scale worldwide, it would represent a major global climate change mitigation
intervention.
Empowerment Institute, the initiator of the Cool City Challenge and who will provide
each of the cities technical assistance in its implementation, has a successful track
record in designing and implementing successful behavior change programs and
community engagement strategies for cities both in the United States and Europe. The
content of these behavior change programs include low carbon and sustainable
lifestyles, livable neighborhoods and disaster-resilient communities.
Their Low Carbon Diet Program, core to the Cool City Challenge, has demonstrated that
it can help households reduce their carbon footprint by 25% or more. As a result the
program is being used in over 300 US cities with 46 of those cities in CA, and 6 countries
including China. They have also demonstrated that through their community
engagement tools they are able to get a minimum of 25% of the residents on a block to
participate in their programs.
One of our Palo Alto citizens, Sandra Slater, heard about the Cool City Challenge,
thought Palo Alto would be a great fit, and introduced it to us.
The 3 US cities being selected by EI are based on the following criteria.
1. The cities needed to be in CA because of its strong commitment to GHG reduction as
demonstrated by AB 32.
2. Be in reasonably proximity to one another so they can form a learning community
and enable easy access for those who will travel here to learn from them.
July 16, 2012 Page 3 of 3
(ID # 3019)
3. Be early adopter cities known for taking leadership on the issues of climate change
and sustainability.
4. Have either a citizen or local community group and the local government
championing the participation of their city in the program.
To enable this project to be most effectively disseminated after this demonstration
phase, Empowerment Institute has partnered with Lawrence Berkeley National
Laboratory to do a research study and provide the analytics for this initiative. Stanford,
UC Berkeley and UC Davis will assist them in this research.
Empowerment Institute realized that cities do not have resources to implement this
type of transformative social innovation, as much as we might wish, and has committed
to raise the funds in partnership with LBNL for the program’s implementation in the
cities selected.
Attachments:
Attachment A: Cool City Challenge_City Selection Process (PDF)
Attachment B: Cool City Challenge v1 6 (PDF)
Attachment C: LBNL Cool City Challenge Research Framework v2 1 (PDF)
Attachment D: Local Carbon Reduction Initiatives (PDF)
Attachment E: Changing the World One Household at a Time (PDF)
Prepared By: Lorie Camino, Executive Assistant to the City Manager
Department Head: James Keene, City Manager
City Manager Approval: ____________________________________
James Keene, City Manager
ATTACHMENT A
COOL CITY CHALLENGE SELECTION PROCESS
This document provides a summary of the Cool City Challenge, provides criteria for being
invited to participate as a candidate city, and describes the selection process.
SUMMARY
PURPOSE: To scale up a proven community-based social innovation to achieve dramatic
carbon reduction while building a low carbon economy and resilient neighborhoods in
three early adopter California cities and three neighborhoods in Sao Paulo, Brazil; and
then disseminate this strategy worldwide. The ultimate goal of the Cool City Challenge is
to change the game around greenhouse gas reduction in cities and provide a viable path
forward to address climate change.
NEED AND OPPORTUNITY: With international climate change legislation failing to get
traction and the long timeframe required to scale up technological solutions, the world
is searching for a feasible and scalable strategy for addressing global warming. Since
cities represent 70% of the planet’s CO2 emissions and citizens’ daily lifestyle choices
represent between 50 and 90% of these emissions, cities and their citizens provide the
world with an unparalleled opportunity to address global warming. Further, this can
serve as a demand-side driver for building robust local green economies.
STRATEGY: Empowerment Institute—the world’s pre-eminent expert in environmental
behavior change and community engagement—over the past two decades has
developed a proven methodology to help cities empower citizens to reduce their carbon
footprint by 25% through the Low Carbon Diet EcoTeam program and a strategy to
achieve between 25 and 75% household participation. This methodology has now
spread to over 300 US cities and 6 countries including China. The Cool City Challenge is
designed to bring this transformative social innovation to scale.
GOALS:
Minimum of 25% carbon reduction per household
Minimum of 25% participation of citizens in the community
Minimum of 40% participation in some form of household retrofit
Stimulate green economic development
Enable participating households and blocks to become more disaster resilient
Build social capital on blocks that can be redeployed to address multiple
community issues.
Transfer Empowerment Institute’s intellectual capital in behavior change,
community engagement and large system transformation to city government
agencies and multiple community groups.
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Help grow participation in existing community programs such as audits, rebates,
zero waste, water conservation, as well as leverage the campaign to help create
new programs and local business opportunities such as a local carbon offset
program.
Develop a plan for city to become carbon neutral
Do rigorous research on all of the above through Empowerment Institute’s
partnership with Lawrence Berkeley National Laboratory to be in a position to
take this model to scale in cities across the state of CA, nationally and ultimately
globally.
DESIGN PRINCIPLES: To enable a scalable behavior change and community engagement
initiative to succeed, Empowerment Institute’s research has shown the following
elements need to be in place.
1. A structured program with a menu of carefully crafted pro-social behaviors
customized to support the outreach efforts of city agencies, community-based
organizations, neighborhood and blocks. The Cool City Challenge combines four
of Empowerment Institute’s behavior change programs—carbon reduction,
green living, disaster resiliency and neighborhood livability—to increase
household, block and city benefits. Game mechanics will be applied to enhance
participation, social innovation and stickiness among households, blocks,
community sectors, community groups and cities.
2. An in-person peer support system to provide the motivation and accountability
to take and sustain pro-social behaviors.
3. Neighbor-to-neighbor connectivity based on a block or in a multi-family dwelling
that is built around a set of co-benefits that include community building,
environment, health, safety and livability improvements.
4. A vision and set of goals that can speak to a broad cross-section of the
community and as a consequence engage a wide diversity of stakeholders in the
campaign.
5. A web-based feedback system complimented by social media that shows the
drops filling the bucket both around the program and participation goals to
sustain motivation over time.
6. A formal partnership with the local government to enable program credibility
and longevity.
7. Participation of multiple local organizations to recruit members, constituents
and customers. These include faith-based organizations, environmental groups,
emergency preparedness and safety groups, businesses, schools and various
community-based organizations. It is not be up to any one individual or group to
recruit all the teams.
8. Staffing from individuals who live in the community, are talented in community
organizing, competent in program management, accomplished leaders, well
connected to various community organizations, and astute students of social
learning and human motivation.
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9. Empowerment Institute consulting support of the organizing team around the
local customization of this social architecture, capacity building training and
coaching of local community groups, and on-going coaching of the organizing
team as they deploy and evolve this methodology.
Empowerment Institute has designed the Cool City Challenge based on the above
research. Further it realizes that cities do not have the resources to implement this type
of transformative social innovation, as much as they might wish, and has committed to
raise the funds in partnership with Lawrence Berkeley National Laboratory for the
program’s implementation in the cities selected.
IMPLEMENTATION PLAN:
Phase 1: Start-up – one year: Build program and technology infrastructure.
Phase 2: Campaign – three years: Support cities to achieve the carbon reduction,
neighborhood resiliency and green economic development goals.
CITY SELECTION
BACKGROUND: Over 2011 Empowerment Institute identified several dozen cities across
America for consideration as candidates for the Cool City Challenge. It narrowed this
selection down to Northern California cities because of the region’s high level of
environmental consciousness and leadership, progressive state climate change
legislation demonstrated through AB 32, and the ability to serve as a regional hub for
national and global dissemination of this transformative social innovation. It then honed
in on mid-sized early adopter cities or sub-sections of larger cities in the 50,000 to
75,000-population range that it felt best embodied this environmental leadership. Five
criteria were then established to evaluate potential city candidates.
1. Commitment to bold carbon reduction: A proven track record, deep
commitment, and measurable goals by the local government to achieve
ambitious carbon reduction in the short and mid-term.
2. Commitment to community engagement: Recognition by local government
leadership of the need to engage community members in reducing their carbon
footprint and a demonstrated track record in doing so.
3. Commitment to the Cool City Challenge goals: Strong buy-in of local government
and civic leaders to the Cool City Challenge goals and a willingness to invest
political capital in realizing them.
4. Track record as an early adopter city: The characteristics of an early adopter
community including a desire to take on big challenges, lead the way for other
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cities, civic pride in past accomplishments, high tolerance for experimentation,
and a can-do community culture.
5. Commitment to be a learning and teaching city: Since this is a bold social
learning endeavor each city needs to be a committed partner with
Empowerment Institute and Lawrence Berkeley National Laboratory in the
research and learning. And when feedback dictates, to be willing to evolve the
program. Further, since the goal of this endeavor is to develop a scalable model,
to also be willing to serve as a teaching city for other cities to learn from.
SELECTION PROCESS: Participation in the Cool City Challenge is invitational based on
Empowerment Institute’s evaluation of the city’s ability to meet the above five criteria.
Once invited, the candidate city goes through a two-step process.
First it submits a letter of intent stating that is has read this document and the Cool City
Challenge strategic plan and feels it can meet the five criteria necessary to be successful
and agrees to implement the strategy.
When Empowerment Institute and Lawrence Berkeley National Laboratory have secured
the start-up and first year of campaign funding, the second step in the selection process
is initiated. The candidate city is invited to participate in a competitive application
process demonstrating it has the on the ground community leadership commitments to
make this initiative successful. Empowerment Institute and Lawrence Berkeley National
Laboratory will then select the 3 cities with the best application. The cities not selected
will be encouraged to participate in the next phase that rolls out the model.
CONTACT INFORMATION: David Gershon, Empowerment Institute,
dgershon@empowermentinstitute.net
ATTACHMENT B
COOL CITY CHALLENGE
REINVENTING OUR CITIES FROM THE BOTTOM UP
TO ACHIEVE DRAMATIC CARBON REDUCTION, DEEP RESILIENCY AND GREEN PROSPERITY
AN INITIATIVE OF EMPOWERMENT INSTITUTE IN PARTNERSHIP
WITH LAWRENCE BERKELEY NATIONAL LABORATORY
THE NEED
“What we do in the next few years to address climate change will determine our future.
This is the defining moment.”
—Dr. Rajendra Pachauri, Chair, UN Intergovernmental Panel on Climate Change
“The world’s cities are responsible for up to 70% of harmful greenhouse gases while occupying
just 2 per cent of its land. They have become the real battleground in the fight against
climate change. What goes on in cities, and how they manage their impact on the
environment, lies at the core of the problem.”
‘“Hot Cities: Battle Ground for Climate Change” from UN‐HABITAT’s 2011 Global Report
“Cities and citizens can make a global difference. Cities are responsible for the majority of our
harmful greenhouse gases, but they are also places where the greatest efficiencies can be
made. With better urban planning and greater citizen participation we can make our hot cities
cool again.”
—Dr. Joan Clos, Executive Director, UN‐HABITAT
DRAMATIC CARBON REDUCTION: reduce community’s carbon emissions through the mobilization
of a large percentage of citizens to reduce their CO2 footprint by participation in Low Carbon
Diet neighborhood‐based teams and develop a plan for a carbon neutral community.
DEEP RESILIENCY: redeploy the social capital generated by neighborhood teams to increase the
individual and collective resiliency of residents in neighborhoods to address climate‐related
risks and enhance overall sustainability and livability.
GREEN PROSPERITY: create demand for green goods and services enabling the development of
a robust local green economy through bringing neighborhood teams to scale.
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PURPOSE
To scale up a proven community‐based social innovation to achieve dramatic carbon reduction,
deep resiliency, and green prosperity in three early adopter California cities and three
neighborhoods in Sao Paulo, Brazil and then disseminate worldwide.
AN OPENING FOR CHANGE
With international climate change legislation failing to get traction, as concerned citizens of our
planet we are left to our own devices. But even if legislation had passed, the speed and
magnitude of change our scientists tell us is needed goes well beyond anything political leaders
were contemplating. The social change tools at their disposal—command and control and
financial incentives—at their best are designed for slow, incremental change. If the current
social change tools of carrots and sticks alone are unable to meet our needs, what else do we
have? Are there assumptions we might rethink about what motivates people to change? And
with our national governments unable to lead the way, how might our communities effectively
step into this leadership vacuum?
A VISION OF POSSIBILITY
Imagine for a moment that cities and citizens from the largest per capita carbon‐emitting
country—America—and one the world’s fastest growing economies and a global leader on
climate change abatement—Brazil—came together to develop a game changing social
innovation around global warming. Its goal: rapid and substantial carbon reduction in the short‐
term and carbon neutrality in the long‐term, with deep resiliency and vibrant livability for its
citizens and green prosperity for its businesses.
With a real ticking clock, substantive and timely carbon reduction is critically needed. The fossil
fuels used to power our homes and cars generate between 50 and 90% of a community’s
footprint. In America this represents half of the country’s CO2 emissions. It is also the low‐
hanging fruit because we can make these changes immediately while buying needed time for
the longer‐term technology and renewable energy solutions to scale‐up.
Further, empowering the citizens of a community to lower their carbon footprint builds
demand for the green products and services needed to create local low carbon economies and
the political advocacy needed to become carbon neutral cities – the carbon mitigation end
game for cities. Moreover, this sends a profound message to the world that citizens in a
developed world country are able to reduce their high carbon‐emitting lifestyles and citizens in
a developing world country are able to leapfrog over the inefficient use of natural resources
and develop environmentally sustainable lifestyles. And all while these cities grow their
economies and create greater quality of life for their citizens.
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Cities and citizens from the north and south coming together as partners to reduce their
greenhouse gas emissions and scaling this approach up city by city worldwide puts a new option
on the table for addressing global warming.
MEETING THE CHALLENGE
While getting people to reduce their carbon footprint – energy efficiency – is the low‐hanging
fruit to CO2 mitigation in the short term, will we be able to pick it? Can we empower citizens to
get out of their comfort zones and adopt low carbon lifestyles? Will cities be willing to expand
their social change tool kit beyond legislation and financial incentives to directly reach out and
engage their citizens? And if cities and citizens are both willing to make these changes can such
an initiative be brought to scale?
In 2006 Empowerment Institute—the world’s foremost expert in environmental behavior
change and community engagement—began attempting to answer these questions by creating
a community‐based environmental behavior‐change program called Low Carbon Diet. The
program consists of twenty‐four actions to reduce one's carbon footprint by at least 5,000
pounds in thirty days and to help others do the same. It is based on two decades of experience
working with several million people in hundreds of cities around the world who are organized
into neighborhood‐based peer support groups of 5 to 8 households called EcoTeams.
The Low Carbon Diet program helped empower the movement that had been building in
America around personal action and community‐based solutions, and immediately took off. It
was driven by the many local governments committed to the issue of climate change who were
wishing to engage their citizens; faith‐based groups like Interfaith Power and Light representing
some 5,000 congregations, wishing to engage congregants; and environmental groups, like Al
Gore's Climate Project, which gave the book to the 1,000 people he trained to lead his “An
Inconvenient Truth” slide show. This interest resulted in the development of a community
engagement strategy called a Cool Community.
There are now over 300 Cool Communities in thirty‐six states across America with participants
achieving a 25 percent carbon footprint reduction and reaching out to fellow citizens to
accomplish the same. Low Carbon Diet and the Cool Community model has also been translated
and culturally adapted for China, Korea, Japan, Australia, Canada and the United Kingdom.
Cool Communities are developing robust long‐term carbon reduction capability by building the
community leadership, carbon‐literate citizenry, and political will necessary to move the
community toward carbon neutrality. However, a Cool Community does more than just address
a city’s carbon footprint; it also enables it to enjoy the immediate practical benefits of green
economic development, more livable and resilient neighborhoods and greater environmental
sustainability.
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And at the most fundamental level by enabling individuals to become personally part of the
solution, Cool Communities are creating a new dynamic in how we tackle large societal
challenges. They are allowing us to move beyond the traditional social change formula of
business as the problem and government as the solution – the familiar paradigm in which
nonprofits lobby government for better regulations against business while disenfranchised
citizens sit on the sidelines complaining about the coziness between politicians and business.
When citizens are empowered to adopt socially beneficial behaviors, such as a low‐carbon
lifestyle, an opening can occur for traditionally adversarial relationships to establish new
arrangements of cooperation and collaboration. When the whole system begins working
together and there is no “other” to combat or protect against, more innovative and generative
solutions start to emerge. Everyone is now a participant in shaping the future.
THE COOL CITY CHALLENGE GOALS
1. Scale up the Cool Community model in three early adopter California cities and three
neighborhoods in Sao Paulo, Brazil.
2. Build each city or neighborhood’s capacity to engage between 25% and 75% of their
residents over a three‐year period to reduce their carbon footprints 25%.
3. Build each city or neighborhood’s capacity to enable a minimum of 40% of program
participants to do energy efficiency building upgrades on their homes.
4. Support each city or neighborhood, with assistance from Lawrence Berkeley National
Laboratory, to develop a plan to become carbon neutral by 2025.
5. Support each city or neighborhood in developing a green economic development
strategy based on the increased demand generated by the campaign for low carbon
goods and services and renewable energy.
6. Support cities in redeploying the social capital generated through the block‐based teams
to enhance the resiliency, livability and sustainability of the city’s neighborhoods at a
block level.
7. Create the Cool City challenge as a whole system solution through engaging and building
the transformative leadership and community organizing capacity of the local
government, community‐based groups, university and high school students (Cool
Community Corps) and businesses (Cool Corporate Citizen). This approach will not only
enable the campaign to accomplish its neighborhood team recruitment goals, but leave
a legacy of enhanced community leadership, strengthened community partnerships,
and a deepened environmental stewardship ethic.
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8. Create a formal research study and evaluation of the environmental, economic and
social results of the campaign and its various processes to assist in its future
dissemination. (The lead research partner is Lawrence Berkeley National Laboratory.)
9. Based on the success of this four‐city demonstration, disseminate this model worldwide.
SUMMARY AND TIMELINE
Phase 1 – Start‐Up (1 Year): Create the information technology management system,
communication tools, adaptation of the behavior change programs, and local campaign
management teams. (Begins upon securing financing for this phase and at least the first
year of the campaign.)
Phase 2 – Campaign (3 Years): Implement the Cool City Challenge in the four cities.
PHASE 1 – START‐UP: EMPOWERMENT INSTITUTE KEY TASKS
1. Select the three early adopter California cities. Candidates are Davis, Palo Alto, San
Francisco, San Rafael and Sonoma. This will be done competitively in partnership with
Lawrence Berkeley National Laboratory based on a formal application process.
2. Select the three Sao Paulo, Brazil Neighborhoods. This will be done competitively in
partnership with the city of Sao Paulo based on a competitive application process.
3. Design and build the information management system for carbon aggregation,
participation tracking and results simulation (CAPTIN).
4. Adapt Empowerment Institute’s Low Carbon Diet, Green Living, Disaster Resilient
Communities and Livable Neighborhood programs to electronic format, integrate into a
single program, and customize for each of the cities with localized resources.
5. Integrate into the four‐part program and community organizing strategy game
mechanics to enhance participation, social innovation and stickiness among households,
blocks, community sectors, community groups and cities.
6. Design the Cool Community Corps (student engagement) and Cool Corporate Citizen
(employee volunteers) programs and customize for each of the communities.
7. Create a local green economic development strategy in partnership with each city’s
economic development agency.
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8. Design and implement the overall communication strategy including branding, written
materials, website, promotional film, and social and traditional media and customize for
each city.
9. Meet with local government leaders, civic and faith‐based groups, and green businesses
in the four cities to understand the unique opportunities offered to each by the
campaign and the points of synergy available through increased collaboration with one
another. Integrate this information into a visioning and strategic planning retreat for
each city.
10. Recruit the local campaign leadership teams for each city.
11. Facilitate a visioning and strategic planning retreat with each community’s campaign
leadership team, key strategic partners and advisors. The outcomes will be a clearly
delineated vision customized to the unique needs and opportunities of each city, three‐
year strategic plan, and alignment of the team around this vision and plan of action.
12. Provide a capacity building training for each community’s campaign’s leadership team to
enable execution of their strategic plan through developing competencies in the Cool
Community organizing methodology, Social Change 2.0 strategies, and transformative
leadership skill‐set.
13. Help each city’s campaign leadership team develop a compelling graphic presentation of
the local campaign including the track record of the Cool Community behavior change
and community engagement methodology being deployed, benefits to the community
at different levels of scale, and the action plan to achieve it.
PHASE 2 – CAMPAIGN: EMPOWERMENT INSTITUTE KEY TASKS PER CITY
Year One
1. Assist local campaign leadership teams in collaboration with city officials in making the
Cool City Challenge presentation in an event to on‐board community leadership from
civic and faith‐based groups, businesses, government agencies high schools and
universities. Each partner organization will be asked to contribute to the formation of
Neighborhood Teams and participate in a capacity building training and learning
community of peer support and coaching. This is the formal launch point of the
campaign.
2. Provide capacity building training and coaching for community partners in neighborhood
team recruitment strategies, empowerment coaching, and utilization of the carbon
aggregation and participation tracking information network (CAPTIN).
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3. Facilitate monthly master classes for partner organizations to assist them in mastery of
the empowerment tools and achievement of their goals.
4. Provide on‐going consultation and coaching to each community’s campaign leadership
team on strategy, tactics, mastery of the tools, and attainment of their team
recruitment goals and other campaign metrics.
5. Provide consulting and support to each community in implementing the Cool
Community Corps and Cool Corporate Citizen programs, green economic development
strategy and communication plan.
6. Create baseline data and establish local partnerships to support the research study.
7. Establish and facilitate a community of practice between the cities through regular
teleconferences and the web.
Year Two
8. Provide on‐going consultation and coaching to each campaign leadership team on
strategy, tactics, mastery of the tools, attainment of their goals and build out of new
social innovations.
9. Provide on‐going consulting and support to each community in implementing the Cool
Community Corps and Cool Corporate Citizen programs, green economic development
strategy and communication plan.
10. Provide on‐going facilitation of a community of practice between the cities through
regular teleconferences and the web.
11. Conduct an on‐site retreat with each campaign’s leadership team to review progress
against their goals and adjust strategies and tactics based as needed.
12. Lead a multi‐city off‐site retreat to take a deep dive into the best practices and next
practices that are emerging in all aspects of the campaign.
13. Manage and provide continuous upgrades in the CAPTIN information management
system.
14. Continue implementation of the research study.
Year Three
15. Provide on‐going consultation and coaching to each campaign leadership team on
strategy, tactics, mastery of the tools, attainment of their goals and build out of new
social innovations.
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16. Provide on‐going consulting and support to each community in implementing the Cool
Community Corps and Cool Corporate Citizen programs, green economic development
strategy and communication plan.
17. Facilitate the community of practice between the cities through regular teleconferences
and the web.
18. Conduct an on‐site retreat with each campaign’s leadership team to review progress
against their goals and develop strategies for necessary adjustments.
19. Lead a multi‐city off‐site retreat to take a deep dive into the best practices and next
practices that are emerging in all aspects of the campaign.
20. Manage and provide continuous upgrades in the CAPTIN information management
system.
21. Design and implement Cool City Challenge dissemination strategy.
22. Support cities, in collaboration with local universities, to serve as teaching cities.
23. Present and disseminate the research findings of the Lawrence Berkeley National
Laboratory and other participating universities.
PHASE 1 – START‐UP: LAWRENCE BERKLEY NATIONAL LABORATORY KEY TASKS
1. Develop methodology for robust data collection and measurement of savings.
2. Collect baseline data and establish local partnerships to support the research study.
3. Develop partnerships and plans for technology demonstrations and pilot projects with
industry.
4. Coordinate partner input for CAPTIN information management system.
5. Develop a whole system model of analysis for the Cool City Challenge as a climate
change mitigation strategy. The focus of this analysis and research will be on how
human and social factors can serve as the catalyst and critical driver needed for
technology adoption, policy adoption and market creation (Figure 1).
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POLICY
TECHNOLOGY MARKETS
(a)
POLICY
TECHNOLOGY MARKETS
HUMAN/
SOCIAL
FACTORS
(b)
POLICY
TECHNOLOGY MARKETS
HUMAN/
SOCIAL
FACTORS
CULTURE
(c)
Figure 1. Focusing solely on technology, markets, and policy (a) in climate mitigation is incomplete
without including human and social factors (b) which can be a major driver for technology
adoption, policy adoption and market creation. All of these items reside and must be understood
in a larger cultural context (c).
PHASE 2 – CAMPAIGN: LAWRENCE BERKLEY NATIONAL LABORATORY KEY TASKS
1. Measurement and evaluation of community participation, behavior change actions,
energy efficiency retrofits, participation in voluntary technology demonstrations and
pilot programs conducted by cities.
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2. Quantification of energy and carbon savings by action as part of a structured data
collection plan.
3. Semi‐annual feedback of results to city and partners for program adjustment and
improvement.
4. Annual progress report with quantified results for stakeholders, participants and
funding sources.
5. Complete formal research study of the environmental, economic and social results of
the campaign and its various processes to assist in its future dissemination, in
collaboration with partner universities. This includes:
Quantification of behavior change and community participation levels and energy
and carbon savings,
Analysis and recommendations for community engagement “best practices” and
relationships to quantified results,
Community scaling scenarios and non‐energy related impact assessment analysis
e.g. health and air quality impacts,
Analysis of economic and social impact of Cool City Challenge,
Analysis of this whole system approach in creating technology adoption, policy
adoption and market creation,
Cost/benefit analyses of behavior change interventions in comparison to other
forms of GHG reduction strategies,
Potential GHG and economic development impact of scaling the Cool City Challenge
across the state of California and the United States
Development of carbon neutral scenarios for 2025.
PHASE 2 – CAMPAIGN: COMMUNITY CAMPAIGN MANAGEMENT TEAM KEY TASKS
The staffing required to manage the campaign is estimated to be four full‐time people or the
equivalent: a campaign director and three program managers. Volunteers and the various
community stakeholders can enhance these positions.
1. Identify the residential sector carbon footprint, if it does not already exist.
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2. Recruit partner organizations and block leaders to form Neighborhood Teams. (See Cool
Community organizing model below.)
3. Integrate the campaign into other community‐based carbon reduction, neighborhood
improvement, disaster resiliency and community development initiatives to maximize
synergy.
4. Support partner organizations in staying on track with their Neighborhood Team
formation goals and keep track of their input into the CAPTIN information management
system.
5. Manage implementation of the green economic development strategy.
6. Manage participation in the Cool Community Corps that engages high school and
university students.
7. Manage participation in the Cool Corporate Citizen program that engages employee
volunteers.
8. Manage the local communication strategy.
9. Support research on the carbon neutral city plan.
COOL COMMUNITY ORGANIZING MODEL:
A WHOLE SYSTEM APPROACH
ABOUT EMPOWERMENT INSTITUTE
Empowerment Institute—the world’s foremost expert in environmental behavior change and
community engagement—has helped millions of people in hundreds of cities worldwide reduce
their environmental footprint. Since 2006 it has applied this methodology, through its Low
Carbon Diet program, to help tens of thousands of households in the US reduce their carbon
12
footprint and trained over 300 communities in its Cool Community methodology. Over the past
thirty years Empowerment Insitute’s programs have won many awards, and an academic
research study described them as “unsurpassed in changing behavior.”
Empowerment Institute is the principle architect of the Cool City Challenge and responsible for
its overall implementation. This includes the selection of the four cities, building their capacity
in deploying Empowerment Institute’s behavior change and community engagement
methodology, securing and managing the team of content experts who will support various
aspects of the intiative. It is also accountable for raising the financing and disseminating of the
Cool City Challenge after this three‐year demonstration phase.
ABOUT LAWRENCE BERKELY NATIONAL LABRATORY
Lawrence Berkeley National Laboratory (LBNL) addresses the world’s most urgent scientific
challenges including the advancement of more sustainable energy technologies. Founded in
1931, LBNL’s scientific expertise has been recognized with 13 Nobel Prizes. One of their major
initiatives is “Carbon Cycle 2.0” – a multidisciplinary approach to accelerate discovery and
innovation in creating global climate change solutions.
The Cool City Challenge fits under this broad initiative and LBNL will lead the research and
development effort for the duration of the project. LBNL will coordinate research efforts at
participating universities and with corporate sponsors as well as support technology
demonstrations and pilots with industry and other stakeholders. Key issues to be studied
include how the behavior change and community engagement tools promulgated by this
initiative can help catalyze the full spectrum of GHG reduction interventions spanning
technology adoption, policy adoption, and market development; the efficacy of the behavioral
change and community engagement mechanisms for GHG reduction and green economic
development; the potential GHG and economic development impact of scaling the Cool City
Challenge across the state of California and the United States; cost/benefit analyses of behavior
change interventions in comparison to other forms of GHG reduction strategies; and scenario
development for what it would take for the participating cities to become carbon neutral by
2025. LBNL will also assist with securing the financing for the Cool City Challenge.
STRATEGIC PARTNERS
World Wildlife Fund and its Earth Hour City Challenge
World Wildlife Fund is the world’s leading conservation organization, works in 100 countries,
and is supported by 1.2 million members in the United States and close to 5 million globally. In
2007 it started Earth Hour as a symbolic event and a demonstration of solidarity, with cities
turning off their lights for one hour to show support for climate action. By 2011 this symbolic
event had become the world’s largest environmental campaign for the planet with 1.8 billion
people in more than 5,200 cities and towns taking part. Starting in 2012, WWF challenged cities
13
to do more than turn out their lights and created the Earth Hour City Challenge. Its purpose is
to encourage cities and their citizens to reduce their carbon footprints while at the same time
becoming more resilient to climate‐related disasters. Participating US cities will receive
resources and gain recognition for their efforts to address climate change.
Given the shared goals and audience of the Cool City Challenge, World Wildlife Fund reached
out to Empowerment Institute to form a strategic partnership and deploy its behavior change
and community engagement methodology in the selected cities. This partnership will be phased
in as the Cool City Challenge begins scaling this methodology after completion of the
demonstration phase described in this proposal.
In order for the Cool City Challenge to serve as the backend of World Wildlife Fund’s Earth Hour
City Challenge, it will participate in fundraising efforts to support the implementation of this
demonstration phase.
City of Sao Paulo Environment and Health Departments
The City of Sao Paulo, though its community health and environmental education and outreach
program, will provide the staffing and logistics to enable implementation of the Cool City
Challenge. This in‐kind contribution is valued at $1 million dollars. The plan is to embed the
Cool City Challenge in the city’s wider program of behavior change around health, safety and
environment using Empowerment Institute’s Low Carbon Diet, Green Living and Livable
Neighborhood Programs and the PAVS environment and health agent distribution platform. The
Cool City Challenge will build this model in three middle‐income Administrative Districts
(approximately 300,000 people) where its residents can serve as role models for low carbon,
environmentally sustainable lifestyles and more livable neighborhoods that could be emulated
by other parts of the city. It is estimated that approximately 20% of Sao Paulo’s citizens, or
around 2 million people, fall in this category. Since 300,000 people represents 15% of our target
group and it is also the point at which a well designed innovation can achieve a tipping point
and begin diffusing on its own momentum.
Academic Research Partners
University of California, Davis – Energy Efficiency and Sustainable Transportation Centers will
support research around technology adoption, energy efficiency and transportation behavior
change and modeling for carbon neutral city development.
University of California, Berkeley – Renewable and Appropriate Energy Laboratory and Energy
and Resources Group will support development of the carbon calculation aspects of the
information management system and the personal transportation data collection.
14
Stanford University – Precourt Energy Efficiency Center will assist in energy and transportation
efficiency research through the application of gamification and feedback systems to increase
the efficacy of program participant behavior change.
TEAM MEMBERS
David Gershon, co‐founder and CEO of Empowerment Institute, is one of the world’s foremost
authorities on behavior‐change and community engagment and applies this expertise to issues
requiring community, organizational, and societal change. His clients include cities, government
agencies, large corporations, and social entrepreneurs. He has addressed a wide diversity of
issues ranging from low carbon lifestyles, livable neighborhoods, and sustainable communities
to organizational talent development, corporate social engagement and cultural
transformation.
David used this empowerment proficiency to organize at the height of the cold war, in
partnership with the United Nations Children’s Fund and ABC Television, one of the planet’s
first major global consciousness‐raising initiatives—the First Earth Run. Building on his
background as the Director of the Lake Placid Olympic Torch Relay, he used the mythic power
of relaying a torch of peace around the world to engage the participation of twenty‐five million
people in sixty‐two countries, the world’s political leadership and, through the media, an
estimated 20 percent of the planet’s population in an act of global unity. Millions of dollars
were also raised as part of this event to help UNICEF provide care for the neediest children of
the world.
Gershon is the author of eleven books, including the best selling Low Carbon Diet: A 30 Day
Program to Lose 5,000 Pounds and the award‐winning Social Change 2.0: A Blueprint for
Reinventing Our World. He co‐directs Empowerment Institute’s School for Transformative Social
Change which empowers change agents from around the world to design and implement
cutting edge transformative social innovations. He has lectured at Harvard, MIT, and Johns
Hopkins Univeristy and served as an advisor to the Clinton White House and the United Nations
on behavior change and community engagement strategies. David has overall responsibility for
leading this initiative including desgin, management and project financing.
Douglas Davenport leads strategic partnership initiatives for the Lawrence Berkeley National
Laboratory’s Environmental Energy Technology Division, an integrated applied sciences
research program in energy efficiency and environmental quality, energy resources and
storage, and energy policy. Doug’s focus is on the value of LBNL’s R&D programs to their
partners in addressing some of the world’s most pressing technical challenges. He’s spent the
past 23 years as an engineer, leader of a climate consulting practice, renewable energy
developer, and business manager. He is currently starting up new innovation programs and
partnerships on behalf of LBNL for urban sustainability, battery technology, smart grid, and
materials science. Doug will be responsible for management of LBNL’s core team and will assist
15
with Cool City Challenge financing. He will also serve as lead R&D liaison between industry
partners and local government programs and coordinate technology demonstrations and pilots.
Tom McKone Ph.D. is the leader of the Sustainable Energy Systems group and Deputy for
Research Programs in the Energy Analysis and Environmental Impacts Department in the
Environmental Energy Technologies Division at LBNL and has several decades of experience in
scientific analysis and technical management. Tom is an authority on the life cycle
analysis/health impacts of energy production and was a co‐author of the recent National
Academy report, Hidden Costs of Energy: Unpriced Consequences of Energy Production and Use.
He is also an Adjunct Professor in the Environmental Health Sciences group in the Department
of Public Health at the University of California, Berkeley. Tom will lead LBNL’s overall R&D
activities and coordinate the impact assessment analysis team.
Jeffery Greenblatt, Ph.D. is a staff scientist at Lawrence Berkeley National Laboratory’s
Environmental Technologies Division where he leads work on California’s energy future analysis
for the California Energy Commission, and leads the Environmental Energy Analysis Team for
LNBL’s Carbon Cycle 2.0 initiative. He was a major author of California’s Energy Future report.
Prior to his work at LBNL, he was a Climate and Energy Technology Manager at Google.org,
where he screened renewable energy grants and investments. Before coming to Google, Jeff
was a High Meadows fellow at Environmental Defense Fund where he evaluated the technical,
economic and environmental aspects of a wide range of energy technologies. He helped
developed the original "wedge" climate stabilization research and has developed scenarios for
California, the Midwest, and the US. Jeff will be responsible for community scaling scenarios,
health and resource impact assessment analysis and development of carbon neutral city
scenarios.
Max Wei Ph.D. is a Program Manager in the Environmental Energy Technologies Division at
LBNL. His work is focused on modeling medium‐ and long‐term greenhouse gas reduction
scenarios for California, including the potential of long‐term habitual behavior change as a
resource for carbon reduction. He was a key contributor to two recent reports: California’s
Energy Future – The View to 2050, for the California Council on Science and Technology,
and California’s Carbon Challenge: Scenarios for Achieving 80% Emissions Reduction in 2050,
for the California Energy Commission. In 2011 he completed a report on the job creation
potential from sustained investment in energy efficiency and low carbon energy sources, co‐led
successful passage of SB77, a clean energy financing bill in California, and co‐authored a study
on the economic impacts of a state feed‐in‐tariff. Max will be responsible for the Cool City
Challenge behavior change and community participation measurement and assessment,
quantification of carbon savings, and lead analysis of economic and social impact assessment.
Cara Pike is the founder and director of the Social Capital Project and a climate change
communications specialist. She has written two climate change communication guides Climate
Crossroads: A Research‐Based Framing Guide and Climate Communications and Behavior
Change: A Guide for Practitioners. She is also the founder of Climate Access, a network for
practitioners to acquire the latest research and emerging ideas on climate change
16
communications and behavior change. Cara was formerly the Vice President of
Communications for the leading nonprofit environmental law firm Earthjustice, where she
created and ran a full‐service internal communications agency for the organization’s eight
offices and international program. Cara has a deep understanding of environmental issues and
how they intersect with cultural trends and concerns. Cara will manage the development and
implementation the Cool City Challenge communication strategy.
Keya Chatterjee is Director of the World Wildlife Fund Climate Change Program in the US.
Among her responsibilities she runs the Earth Hour City Challenge initiative for WWF in the US
focused on getting cities to reduce their carbon footprint and prepare for adaption. Other
responsibilities include advocacy for international and national climate change legislation. Prior
to joining WWF, Chatterjee served as a Climate Change Specialist at USAID, where she managed
the land‐based carbon portfolio. Chatterjee also worked for three years at NASA Headquarters
in their Earth Science Enterprise. Chatterjee started her career as a Presidential Management
Fellow in the US government, and was a Peace Corps Volunteer in a national park in Morocco
from 1998 to 2000. Keya will manage the partnership between the Earth Hour City Challenge
and the Cool City Challenge.
John Cleveland is former director of the State of Michigan’s industrial extension service where
he worked with over 200 SMEs per year. In 2006 he founded Innovation Network for
Communities to develop and spread scalable innovations that transform the performance of
community systems. He’s been working for over 30 years on large‐scale system change projects
with a focus on the intersection between private markets and public good. His most current
work has been leading The Green Ribbon Commission—a high level group of business, civic and
institutional CEOs whose mission is to support the implementation of the City of Boston Climate
Action Plan and supporting the Urban Sustainability Directors Network. John will provide
strategic planning consultation and help partner cities create localized green economic
development strategies around the Cool City Challenge.
Carrie Armel Ph.D. is a research associate at Stanford’s Precourt Energy Efficiency Center
specializing in behavior and energy research. Her current research includes developing climate‐
positive behavior change interventions; developing tools for measuring climate change relevant
behaviors, for use in evaluating the efficacy of behavior change interventions, and in providing
feedback to individuals; preparing an integrative review that identifies the most effective
behavior change techniques from multiple disciplines so that they may be translated and
applied to addressing climate change; and developing a "Behavior and Energy" website and
literature database, which serves as a central repository for research on climate relevant
behavior. She will be serving as an advisor and assisting us in the use of game mechanics for the
Low Carbon Diet.
Chris Jones is research associate at the UC Berkeley Renewable and Appropriate Energy
Laboratory. His research interests intersect the fields of environmental psychology, ecological
economics and climate change policy. He is lead developer of the CoolClimate Calculator, an
online tool that allows households to calculate their carbon footprint and develop personalized
17
climate action plans. His research is funded by the California Air Resources Board and the
California Institute for Energy and Environment. He is also program manager for the Behavior,
Energy and Climate Change Conference, the premier conference dedicated to understanding
and extending the application of behavioral sciences to solve energy and climate problems.
Chris will assist in the development of the CAPTIN information management system.
Karen Ehrhardt‐Martinez, Ph.D. is the Director of Garrison Institute’s Climate, Mind and
Behavior Program. She has two decades of experience in applied academic research on the
social and behavioral dimensions of energy and climate change. She was a Senior Research
Associate with the Renewable and Sustainable Energy Institute at the University of Colorado
and led the behavior change research program for the American Council for an Energy‐Efficient
Economy. Karen is a cofounder of the Behavior, Energy and Climate Change (BECC) Conference
and served as the BECC Conference Chair in 2009. Karen will assist in applying the latest
behavior change research to optimizing the Low Carbon Diet program.
Peter Byck is the producer and editor of the highly acclaimed documentary film on climate
change, Carbon Nation. Peter has presented Carbon Nation for the White House and many
Fortune 500 companies and universities, and high schools across the country and
internationally. He has over 20 years experience as a director and editor. His first documentary
"Garbage" won the South by Southwest Film Festival. In addition, he has edited documentaries
for Peter Jackson's last two films, "Lord of the Rings" and "King Kong." Peter has also worked as
an editor or director for documentaries and promotional shorts for Warner Bros., Universal
Pictures, 20th Century Fox, Disney and MGM, and for shows and movies including "The West
Wing," "The Matrix," "Scrubs," and many more. He will be developing a short promotional film
and longer documentary on the Cool City Challenge.
Mario Herger is a Senior Innovation Strategist at SAP Labs in Palo Alto, California and global
head of the Gamification Initiative at SAP. In his work as head of the Gamification Initiative he
has supported gamification efforts in the enterprise from multiple levels and departments, like
Sustainability, On Demand, Mobile, HR, Training & Education, Simulation etc. He has driven the
awareness around gamification inside and outside SAP by organizing and leading innovation
events around this topic, working with gamification platform and service‐providers, and by
incorporating gamification into SAP's strategy. Mario will be helping build the gamfication
platform for the Cool City Challenge.
Greg Searle is the North American Executive Director for Bioregional’s One Planet Communities
program. In this position he serves as a strategy consultant on behavior change and low carbon
neighborhoods for municipalities and green real estate developers. Greg applied this expertise
as a consultant to Discovery's Planet Green reality show to help American families achieve a
30% reduction in their carbon footprints in two months. Greg serves as a technical advisor to
the US Green Building Council Regenerative Design Program, Clinton Climate Initiative, and the
Urban Land Institute. Greg is also the co‐founder and former Chief Technology Officer of
Tomoye Corporation, an award‐winning knowledge management software firm. Greg will help
18
in the design of the Cool City Challenge’s carbon neutral block program and knowledge
management system.
Eve Baer has served as Empowerment Institute’s Program Director for the past 20 years and is a
master coach. She has supported hundreds of individuals to form EcoTeams and coached
dozens of program managers in cities across the United States to implement Empowerment
Institute’s behavior change programs. Eve will assist the community campaign management
teams and partner organizations in EcoTeam formation.
John Winter is the founder and president of Social Responsibility Solutions, a consulting firm
specializing in creating climate change reduction programs for businesses. Before John began
his consulting practice he was the Director of Social Responsibility at Green Mountain Coffee
Roasters. In that role, John managed GMCR’s activities in climate change and environmental
quality. Key tasks included measuring the company’s GHG emissions, designing reduction and
alternative energy strategies, and creating emissions offsets. Under his leadership the company
was ranked 2nd in Business Ethics magazine 2005 “100 Best Corporate Citizens.” John will
manage operations for the Cool City Challenge and implementation of the Cool Corporate
Citizen and Cool Community Corps programs.
Sandra Slater has pioneered environmental sustainability and green design in the San Francisco
Bay area for the past two decades. She is the founder of Sandra Slater Environments a design
and consulting firm that works with businesses and private homes. Her home was one of the
first green demonstration homes in the country. Over 3,000 architects, designers, city planners,
and others have toured the home to learn about green building, and it's also been featured in
many TV programs, articles and books. Sandra will assist with overall project management with
a focus on the participating California cities.
Helio Neves Ph.D. is the City of Sao Paulo’s deputy secretary of Environment and director of the
city’s community environmental and health education and outreach program called PAVS
(Green and Healthy Environments Project). He will be responsible for organizing the City of Sao
Paulo’s participation in the Cool City Challenge including the selection of the three
neighborhoods and city staffing.
Rodrigo Lagreca is the managing director of Evolva Projects, leading experts in developing
behavior change programs in Brazil. One such program his organization developed is on low
carbon lifestyles—the first of its kind in South America. Prior to this work Rodrigo served as a
senior executive in a consumer goods company. His background also includes serving as a
professor in Pontifícia Universidade Católica. His research has focused on the impact of gray
markets on consumers, industries and companies, and ways of changing habits related to such
offers. Rodrigo will serve as the program manager for the Cool City Challenge in Brazil, assist in
the adaption of the Low Carbon Diet and other programs and in raising the financing.
Sector 2 ½ is a Brazilian marketing and communication company that works at the intersection
of the corporate and NGO sectors to design mutually supportive communication strategies and
19
programs. It strengthens corporate strategies based on intrinsic and genuine social
environmental beliefs and practices; and civil society organizations and their causes through
planned marketing communication support. Sector 2 1/2 brings these two sectors of society
together to enable mutually beneficial strategic partnerships. Their clients include Pepsi,
Unilever, World Wildlife Fund and UNDP among many others and their team has spent over
forty years in the field of marketing and communications. Sector 2 1/ 2 will implement the
communication strategy for the Cool City Challenge in Brazil and in assist in raising the
financing.
BUDGET
Phase 1 – Start‐Up (1 Year)
Foundation Building of the Campaigns ‐‐ $250,000
(Includes visits to each of the cities to meet with key stakeholders and assess needs and
opportunities, recruitment of campaign management teams, visioning and strategic
planning retreats for campaign teams, development of strategic plans for each city, and
capacity building training for campaign management teams.)
CAPTIN Information Management System ‐‐ $250,000
(Design of the carbon aggregation and participation tracker, cool city simulator,
community‐of‐practice, program management, and mobile app software. This is the
information management backbone for the Cool City Challenge during the
demonstration phase and for its long‐term dissemination.)
Program Development ‐‐ $250,000
(Includes adaptation of EI’s four behavior change programs into electronic format and
customization for each of the cities, development of the Cool Community Corps and
Cool Corporate Citizen programs, and development of the green economic development
and research strategies.)
Communications ‐‐ $200,000
(Creation of the communication strategy including branding, website, promotional film
and outreach materials customized to each city.)
Travel and Lodging ‐‐ $50,000
(Visits to four cities to implement the start‐up tasks.)
Sub Total ‐‐ $1,000,000
Phase 2: Campaign (3 Years)
20
Core Program ‐‐ $7,000,000
($1 million per city for four staff over 3 years to manage the campaign and other
administration costs. $750,000 per city over three years for Empowerment Institute and
its cadre of content experts to provide capacity building, consultation and coaching.)
Research and Evaluation ‐‐ $3,000,000
(Conducting of the Cool City Challenge research and evaluation by LBNL.)
Communication ‐‐ $1,200,000
(Promotion of the campaigns in the four cities through social and traditional media, local
events to celebrate successes, and development of a film.)
CAPTIN Information Management ‐‐ $300,000
(Management and program upgrades of the information management system.)
Travel and Lodging ‐‐ $300,000
(Visiting cities for training and consulting and off‐site retreats for leadership teams.)
Disseminate Cool City Challenge ‐‐ $200,000
(Design and implementation of the Cool City Challenge diffusion strategy including
development of the teaching cities platform, identification of the next wave of cities,
and dissemination of the research findings of LBNL.)
Sub Total ‐‐ $12,000,000
Project Total: $13,000,000
Note: When the $13 million of core financing is secured, we will seek to raise an additional $12
million for incentive prizes to recognize extraordinary accomplishment of the cities. The Cool
City Challenge will offer cities who meet or exceed their goals: $250,000 for 25% citizen
participation, $500,000 for 50% citizen participation, $750,000 for 75% or more citizen
participation. This will also serve as seed capital to support their efforts to become carbon
neutral. When this $2 million dollars of financing is secured we will seek an additional
$10,000,000 to serve as an “X Prize” to recognize the first city to achieve the goal of carbon
neutrality.
ADDENDUM
Further Information about the Social Change 2.0 Framework and the
Low Carbon Diet and Cool Community Methodologies
21
Review of Social Change 2.0 in Fast Company http://www.fastcompany.com/1576670/social‐
change‐20‐a‐blueprint‐for‐reinventing‐our‐world
Introduction to Social Change 2.0 – “Reinventing Social Change”
http://www.socialchange2.com/index.php/book/excerpts
Low Carbon Diet – Portland Pilot Case Study: “Changing the World One Household at a Time”
http://www.empowermentinstitute.net/files/LowCarbDiet_article.pdf
Huffington Post Series – “Empowering a Climate Change Movement: Low Carbon Diet and the
Cool Community" http://www.socialchange2.com/index.php/author/empowering‐a‐climate‐
change‐movement
FOR FURTHER INFORMATION
David Gershon
(845) 331‐1312
dgershon@empowermentinstitute.net
www.empowermentinstitute.net
www.socialchange2.com
TOWARD BUILDING SCALABLE LOW CARBON CITIES THROUGH IMPLEMENTATION OF A WHOLE
SYSTEMS APPROACH IN SEVERAL LEARNING CITIES IN CALIFORNIA AND SAO PAULO, BRAZIL
AN APPLIED RESEARCH FRAMEWORK BY LAWRENCE BERKELEY NATIONAL LABORATORY
IN COLLABORATION WITH EMPOWERMENT INSTITUTE FOR THE COOL CITY CHALLENGE
INTRODUCTION
Climate change solutions tend to focus on technologically based solutions and advances in
technology. For example 13 or more of the original 15 Socolow climate wedges are technology-
based1. This is not surprising, given that by definition climate change science is largely studied,
quantified, and parameterized by scientists and engineers and since technologies can be analyzed
and their impact quantified in a relatively straightforward manner. But what about people: the
interaction between people and technology and the larger cultural context of issues driving energy
demand and climate emissions including consumption, growth and modernity? After all, people
are the ultimate consumers of energy and their consumption accounts for 50-70% of greenhouse
gas emissions. For example, the degree to which and rate at which people and by extension,
society as a whole adopts new technologies can be as important as the development of the
technology itself. Concurrently the world is becoming more urbanized and cities are becoming
critical entities in which to address climate change both because of their dominant contribution to
global climate emissions and because of their potential for mobilization compared to larger and
more unwieldy federal or national levels of authority.
Focusing solely on technology, markets, and policy in climate mitigation strategies is
incomplete without including human and social factors, which can be a major driver for
technology adoption, policy adoption and market creation (Figure 1). Moreover, all of these items
reside in and must be understood in a larger cultural context and ultimately biologically based
evolutionary setting. This work describes an innovative new framework for addressing the climate
change challenge: a whole systems approach which seeks to comprehend human/behavioral
factors, technological approaches, and market factors centered in several learning cities with the
objective of building a scalable approach to implementing low carbon cities.
1 Stephen Pacala, Robert Socolow "Stabilization Wedges: Solving the Climate Problem for the Next 50 Years with Current
Technologies". Science 13 August 2004: Vol. 305 no. 5686 pp. 968-972.
2
(a)
(b)
(c)
Figure 1. Focusing solely on technology, markets, and policy (a) in climate mitigation is incomplete without including
human and social factors (b) which can be a major driver for technology adoption, policy adoption and market creation. All
of these items reside and must be understood in a larger cultural context (c).
Technology Markets Policy
Human/Social
Factors
To what degree do
human/social factors
help/hurt technology
adoption?
How do we
overcome
human/technology
barriers?
To what degree is
conservation/habitual behavior
limited by market adoption
factors (ease of adoption, ease
of trial, visibility of benefits,
etc.)?
What is the potential for the
“collaborative consumption”
market?
What is the sensitivity of
“strong policy” knobs and
habitual behavior
change?
What policies support
current consumption
habits?
Education, information
To what extent can community engagement drive technology/market/policy adoption?
Technology
- Test, pilot, deploy, data,
marketing, etc.
Education, information,
incentives, financing, risk
mitigation, etc.
Markets - - Carbon price, incentives
and regulations
Table 1. Some interactions and research questions in the interaction of human and social factors with
technology, markets and policy. Less explored interactions are shaded.
POLICY
TECHNOLOGY MARKETS
POLICY
TECHNOLOGY MARKETS
HUMAN/
SOCIAL
FACTORS
POLICY
TECHNOLOGY MARKETS
HUMAN/
SOCIAL
FACTORS CULTURE
3
Technology Markets Policy
Human/Social
Factors
Lack of
familiarity with
technologies;
complexity of
technology.
Feedback mechanisms for
consumption and costs;
trust factors and transaction
costs; ease of adoption;
visibility of benefits
Education and
awareness
Incentives and
regulations
Technology
- First cost issues;
planned vs. unplanned
(replacement vs. retrofit)
Building codes and
standards. Incentives
and regulations
Markets
- - Building codes and
standards; innovative
financing mechanisms,
incentives and
regulations
(a)
Technology Markets Policy
Human/Social
Factors
Range
concerns;
battery safety
concerns;
lack of engine
revving sound;
etc.
Collaborative consumption
car sharing?
Charging vehicle-to-grid
interactions with driver
preferences
Higher gasoline tax
Education
Information
Technology
- Cost adder; infrastructure –
charging, distribution
upgrades, etc.
Feebates based on
carbon emissions
Markets
- - Carbon price, higher gas
tax, incentive and
regulations
(b)
Table 2. The interaction of human and social factors with technology, markets, and policy in (a) Home energy
efficiency retrofits; and (b) Electric vehicle adoption—plug in hybrid (PHEV) and battery electric vehicles (BEV).
Global warming is a short fuse issue with the time window for effectual strong action
receding with each passing year2. There is a lack of coordinated national action or international
action. This being the case, much of the leadership in climate change mitigation legislation and
policies has devolved to the state and city level. Many cities have climate action plans but lack
clear implementation strategies and coordination between disparate agencies (water, utilities,
recycling, etc.). Moreover, cities are strapped for resources and budgets are being cut,
contributing to persistently high unemployment and a chronic recession since the financial crisis.
The net result of all of this is that carbon emissions are not being cut with either the requisite
velocity or magnitude needed to meaningfully impact climate change.3
2 J. Hansen, Target atmospheric CO2: Where should humanity aim? Open Atmos. Sci. J. (2008), vol. 2, pp. 217-231.
3 “A Daunting Emissions Quest for U.S. Cities,” Dylan Walsh, New York Times, April 26, 2012.
4
Climate change solutions in leading states such as California tend to be technologically
focused e.g. cleaner power or lower carbon fuels and based on carbon intensity standards rather
than absolute energy or carbon reductions. Wider scale programs such as the Better Buildings
Program tend to be piecemeal or narrowly focused in scope (e.g. residential efficiency retrofits) or
narrowly focused in audience (e.g. single family homeowners). Because of the piecemeal, narrow
focus of these programs, they are not widely adopted and thus far not viewed as successful.
At the same time, cities and residents in cities are a nexus for energy, resource and carbon
consumption with increasing urbanization trends especially in the developing world. Localized
climate action plans exist in places such as Berkeley and Davis, California, but often lack
implementation strategies with detailed measurements and verification. Instead they tend to focus
on high level targets with no methodology for structured implementation, measurement or
verification, much less financing. State and local approaches also generally lack strategies that
include human and social factors, they focus rather on technology adoption.
Further, a persistent and difficult issue to overcome on the path to deep carbon reduction
in cities is the lack of demand for energy efficiency services and products, with uptake of home
energy retrofit programs chronically low. The direction of programs in general tend to be top
down rather than bottom up, based upon extrinsic appeals (such as saving money or saving
energy) rather than intrinsic appeals (such as benefiting the community or deeper motivations such
as making a difference), and they tend to be scatter shot rather than focused.
TOWARD ACHIEVING LOW CARBON CITIES: A NEW PARADIGM
The proposed approach is in many ways an inversion of existing paradigms that have met
with limited success, with focus on motivations, desires, and psychology rather than conventional
policy making based on technocratic and purely economic considerations. This whole system
approach rather than piecemeal foci integrates social and human factors such as context, vision
and motivations and not just energy efficiency but lifestyle and community factors such as
consumption, diet, health, resiliency and safety.
A potentially game changing, bottom-up climate change solution using this whole system
approach has been developed by Empowerment Institute – experts in the development and
implementation of behavior change, community engagement and large system transformation
strategies. Participants in their Low Carbon Diet program achieve a 25% carbon footprint
reduction and through their neighbor-to-neighbor outreach process are able to recruit 25% of a
block to participate. LBNL will partner with Empowerment Institute in an attempt to scale up their
carbon reduction and community engagement methodology in three early adopter cities in
California and three neighborhoods in Sao Paulo, Brazil.
Called the Cool City Challenge (see addendum), its goal over a three-year timeframe is to
engage a minimum of 25% of the residents of these communities to reduce their carbon footprint
by 25% while providing a platform for the testing and adoption of technologies to enhance the
5
behavior change and community engagement. A rigorous applied R&D learning process led by
LBNL will maximize this opportunity for knowledge creation and ultimately success.
(a)
(b)
Figure 2. Schematic of climate action plans illustrating the iterative nature of an action plan, an implementation plan,
measurement and feedback, and impact assessment and learning (a). Each of the four key elements can be viewed through
the lens of coupled technology, policy, markets, and human and social factors interactions (b).
Human/Social Factors Technology Markets Policy
Plan and Targets
Role of conservation/
habitual behavior
change?
Education/ Awareness
e.g. Eco-driving
Role of key
technologies (e.g.
controls, networks,
end use
technologies,
energy supply
technologies)
Human/social factor
intervention and
technology cost
effectiveness?
What are market
adoption barriers and
relative importance?
What policies can
encourage social
factor participation
and technology
adoptions? What is
optimal policy
trajectory?
Key Barriers Identified?
Implementation Plan
How best to do
outreach?
How to identify early
adoption blocks and
neighborhoods?
Test/Pilot/
deployment plans.
Education
Financing issues Policies for
human/social
factors and
technology and
markets?
Plan to overcome Key Barriers?
Measurement and
Feedback
How to monitor/verify
changes?
How to capitalize on
feedback?
Sensor, feedback,
networks
Demand reduction/
demand shift;
more comprehensive
product labeling
Policies for more
feedback
Impact Assessment and
Learning
Impact of
implementation and
changes?
Total cost of
ownership with
lifecycle analysis
impacts
Impact of
implementation on
markets e.g.
contractor
employment
Policy responses
Market Analytics: outreach, response,
adoption, penetration metrics and
quantification
What are integrated impacts to local economy, to local health, environment?
How might these be integrated into an “urban quality index?”
Table 3. Some interactions and research questions for the dynamics of climate action plans and human/social factors,
technology, markets and policy. Human and social factors are usually not included in the implementation plan beyond
generalized “outreach plans”, and measurement, feedback, impact assessment and learning are not generally addressed.
MEASUREMENT
AND
FEEDBACK
PLAN
&
TARGETS
IMPACT
ASSESSMENT
AND
LEARNING
IMPLEMENTATION
OF
ACTIONS
AND
PLAN
POLICY
TECHNOLOGY MARKETS
HUMAN/
SOCIAL
FACTORS
6
The Cool City Challenge implementation plan is unique in that it will provide a closed
loop learning system. Learning by design, rather than a top down approach of “build it and they
will come,” e.g. building technology demonstrations and deployments without concomitant
seeding of demand at the community level for these new technologies through creating interest in
low carbon choices and lifestyle impacts.
LBNL and Empowerment Institute’s partnership around the Cool City Challenge brings
together for the first time the world-class technology R&D of LBNL in buildings, energy efficiency
and energy analysis, IT and technology corporations, and the behavior change, community
engagement, large system transformation and scaling strategies championed by the Empowerment
Institute. Moreover, the initiative focuses on implementation of carbon reduction plans through
specific and quantifiable behavior changes, technologies, and infrastructure in contrast to plans
that focus on end states. Similarly, the initiative provides timeframes, locations, and detailed
strategies for how to achieve aggressive carbon reduction targets.
Further, the Cool City Challenge initiative provides a platform and test bed for deployment
of new technologies, behavior change, community engagement and scaling strategies in cities. In
particular it provides a learning lab for technology/human interactions and a tie-in to behavioral
change experiments. It also extends the more usual “top down” framework to a “whole system”
framework that integrates citizen participation, new technologies, and green economic
development with the traditional policy tools of legislation and financial incentives. And the
initiative offers the opportunity to design a replicable framework for scaling up low carbon
implementation plans to other cities.
The LBNL/Empowerment Institute Cool City Challenge initiative has six key research areas:
1. Whole System Approach: How to best integrate citizen carbon reduction actions,
community engagement tools, green economic development strategies, a scaling
mechanism, technology adoption, market development, and public policy tools.
2. Adoption Analytics: How to quantify adoption and penetration for low carbon actions,
energy efficiency and technology.
3. Technology/Human Interface: How to maximize the human/technology interface to
enable the development of new markets for low carbon technologies.
4. Behavior Change: How to maximize the quality, quantity and magnitude of citizen
carbon reduction actions.
5. Co-Benefits: How to measure and quantify the economic, environmental, social and
health co-benefits.
6. Carbon Neutral City: How to create a structured pathway to a carbon neutral city.
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The research focus will include the following case study areas: transportation – vehicle
miles traveled (VMT) reduction, residential energy efficiency – household retrofit adoption, and
dietary change – eating lower on the food chain and local food. These three areas are chosen
because they have either been very difficult to crack as market areas (residential uptake for energy
efficiency is smaller than commercial uptake); they represent a large energy and carbon savings
opportunity (residential retrofits, VMT reduction, dietary change); and they have not been highly
studied or well quantified through citizen participation efforts in the past (VMT reduction and
dietary change).
KEY LBNL RESEARCH TASKS
Start-up Phase
The methodology for robust data collection and measurement of savings will be developed
in this phase. This will include the definition of an appropriate control group for each city and
provisions for collecting both spatial (block level) and temporal quantification (persistence) of
behavior actions and community participation. Key household action items to be quantified on a
pre- and post- program basis will include VMT, energy efficiency retrofits, carbon reduction
actions, purchases, dietary habits, water usage and solid waste generation.
Baseline data will be collected and local partnerships established to support the research
study. Existing baseline data or statistics from the participating cities will be utilized wherever
possible. Partnership with local utilities and/or technology provider companies will be made to
collect pre-and post program utility customer data for base lining and ongoing data collection.
VMT data collection will rely either on manual data entry or wireless data collection via cell
phone/vehicle linkage. Data collection methodology and measurement of savings will be
integrated into the Cool City Challenge information management system (“CAPTIN”) and LBNL
will coordinate partner input for CAPTIN.
One framework that will be employed in the program design is the investigation and
possible mitigation of key barriers for actions in transport and energy efficiency (Table 4). For
example, neighborhood-based carpooling barriers may include coordination gaps and trust issues
and this could be addressed in the EcoTeam framework of increased community trust and a
technology partner providing carpooling software integrated into IT and cell phone networks.
During this phase, LBNL will also develop relationships and partnerships for technology
demonstrations and pilot projects with industry or other technology stakeholders. This might
include technology demonstrations for home energy management systems, advanced lighting
products or controls, advanced window coatings, or pilot deployment of heat pump based space
heating and water heating or integrated systems with thermal storage. Such technology
demonstrations would explore issues and/or barriers with technology adoption and leverage the
early adopter population segment to provide a seeding area for promising new applications.
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Barrier Transport: Barrier
Mitigation
Residential Home Energy
Efficiency Retrofit: Barrier
Mitigation
Motivation
EcoTeam framework vs. Control (non-EcoTeam
framework)
Implementation
barriers: coordination/
infrastructure
Neighborhood
carpooling software
Demand reduction like
programmable or graphical
thermostat
Culture Free public transit
days
City government marketing to
create a new social norm
Transactional/time Public transport
lanes and privileges
Utility mandatory audit
Financial Incentives/rebates
for public
transportation
Free audits for home energy
efficiency
Trust Local, dynamic
carpooling with
EcoTeam or
neighborhood
Trusted certified contractors
recommended from EcoTeam
neighbors
Table 4. Investigation and possible mitigation of key barriers to citizen carbon reduction actions and
technology adoption is enabled with the Cool City Challenge framework and could include some of the above
elements in a matrix exploring barriers.
Campaign Phase
Key issues to be studied include measurement and evaluation of behavior changes,
community participation, energy efficiency retrofits, and voluntary technology demonstrations.
Central to this is the quantification of overall energy and carbon savings by action as part of the
structured data collection plan. Effort will also be made to quantify the spatial distribution of
EcoTeams, of savings within and across neighborhoods, as well as across time (persistence effects).
Semi-annual feedback of results to city and program partners will be provided for program
adjustment and improvement and an annual progress report with quantified progress to data will
be written for stakeholders, participants and funding sources.
Other issues to be studied include how the behavior change and community engagement
tools promulgated by this initiative can help catalyze the full spectrum of GHG reduction
interventions spanning technology adoption, policy adoption, and market development; scenario
development for what it would take for the participating cities to become carbon neutral by 2025;
and the potential GHG and economic development impact of scaling the Cool City Challenge
across the state of California and the United States.
Through survey frameworks as well as through EcoTeam member participation data, the
research team will seek correlations between population segments, demographics or other
characteristics with carbon reduction actions and levels of participation. Comparative cost/benefit
analyses of behavior change interventions in comparison to other energy efficiency and carbon
reduction programs will be done in terms of baseline adoption rates, energy savings and carbon
savings versus program costs. A key question to be addressed is the deployment rate and scope of
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energy efficiency retrofitting for Cool City Challenge participants vs. other programs such as the
Better Buildings or Energy Upgrade California.
Other key research activities include community-scaling scenarios and non-energy related
impact assessments around health, environment, social capital, market development, and local
economic development. For example, if higher rates of local energy efficiency retrofits are
achieved how would this impact the local rate of employment among contractors and local sales
of energy efficient products?
Scenarios will also be built to explore the case where Cool City Challenge results are
scaled to larger communities and regions for energy, carbon, and economic impacts. Analysis and
recommendations for community engagement “best practices” will be summarized based on
quantified dissemination results. Finally carbon neutral scenarios or city-specific requirements will
be developed for 2025.
ABOUT LAWRENCE BERKELEY NATIONAL LABRATORY
Lawrence Berkeley National Laboratory addresses the world’s most urgent scientific challenges
including the advancement of more sustainable energy technologies and climate change research.
Founded in 1931, LBNL’s scientific expertise has been recognized with 13 Nobel Prizes and
dozens of Nobel Laureates have either trained at the Lab or had significant collaborations with
staff there. Thirteen Lab scientists have won the National Medal of Science, our nation's highest
award for lifetime achievement in scientific research.
One of LBNL’s major initiatives is “Carbon Cycle 2.0” – a multidisciplinary approach to accelerate
discovery and innovation in creating global climate change solutions. The Cool City Challenge fits
under this broad initiative and LBNL will lead the research and development effort. LBNL will
coordinate research efforts at participating universities and with corporate sponsors as well as
support technology demonstrations and pilots with industry and other stakeholders. LBNL will also
assist in securing the financing for the Cool City Challenge.
CORE RESEARCH TEAM
Douglas Davenport leads strategic partnership initiatives for the Lawrence Berkeley National
Laboratory’s Environmental Energy Technology Division, an integrated applied sciences research
program in energy efficiency and environmental quality, energy resources and storage, and energy
policy. Doug’s focus is on the value of LBNL’s R&D programs to their partners in addressing some
of the world’s most pressing technical challenges. He’s spent the past 23 years as an engineer,
leader of a climate consulting practice, renewable energy developer, and business manager. He is
currently leading new innovation programs and partnerships on behalf of LBNL for urban
sustainability, smart grid, battery technology, and materials science. Doug will be responsible for
management of LBNL’s core team and will assist with Cool City Challenge financing. He will also
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serve as lead R&D liaison between industry partners and local government programs and
coordinate technology demonstrations and pilots.
Tom McKone Ph.D. is the leader of the Sustainable Energy Systems Group and Deputy for
Research Programs in the Energy Analysis and Environmental Impacts Department in the
Environmental Energy Technologies Division at LBNL. Tom has several decades of experience in
scientific analysis and technical management and is an authority on the life cycle analysis/health
impacts of energy production. He was a co-author of the recent National Academy report, Hidden
Costs of Energy: Unpriced Consequences of Energy Production and Use. He is also an Adjunct
Professor in the Environmental Health Sciences group in the Department of Public Health at the
University of California, Berkeley. Tom will lead LBNL’s overall R&D activities and coordinate the
impact assessment analysis team.
Jeffery Greenblatt Ph.D. is a staff scientist at Lawrence Berkeley National Laboratory’s
Environmental Technologies Division where he leads work on California’s energy future analysis
for the California Energy Commission, and leads the Environmental Energy Analysis Team for
LNBL’s Carbon Cycle 2.0 initiative. He was a major author of California’s Energy Future report.
Prior to his work at LBNL, he was a Climate and Energy Technology Manager at Google.org,
where he screened renewable energy grants and investments. Before coming to Google, Jeff was a
High Meadows fellow at Environmental Defense Fund where he evaluated the technical,
economic and environmental aspects of a wide range of energy technologies. He helped develop
the original "wedge" climate stabilization research and has developed scenarios for California, the
Midwest, and the US. Jeff will be responsible for community and national scaling scenarios, health
and resource impact assessment analysis, and the development of carbon neutral city scenarios.
Max Wei Ph.D. is a Program Manager in the Environmental Energy Technologies Division at
LBNL. His work is focused on modeling medium- and long-term greenhouse gas reduction
scenarios for California, including the potential of long-term habitual behavior change as a
resource for carbon reduction. He was a key contributor to two recent reports: California’s Energy
Future – The View to 2050, for the California Council on Science and Technology, and California’s
Carbon Challenge: Scenarios for Achieving 80% Emissions Reduction in 2050, for the California
Energy Commission. In 2011 he completed a report on the job creation potential from sustained
investment in energy efficiency and low carbon energy sources, co-led successful passage of SB77,
a clean energy financing bill in California, and co-authored a study on the economic impacts of a
state feed-in-tariff. Max will be responsible for the Cool City Challenge behavior change and
community participation measurement and assessment, quantification of carbon savings, and lead
analysis of economic and social impact assessment.
For Further Information:
Max Wei
mwei@lbl.gov
www.lbl.gov
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ADDENDUM
COOL CITY CHALLENGE
REINVENTING OUR CITIES FROM THE BOTTOM UP
TO ACHIEVE DRAMATIC CARBON REDUCTION, DEEP RESILIENCY, AND GREEN PROSPERITY
An Initiative of Empowerment Institute in Partnership With
Lawrence Berkeley National Laboratory
“The world’s cities are responsible for up to 70% of harmful greenhouse
gases and have become the real battleground in
the fight against climate change. What goes on in cities, and
how they manage their impact on the environment, lies at
the core of the problem.”
UN-HABITAT 2011 Global Report
PURPOSE To scale up a proven community-based social innovation to achieve dramatic carbon reduction
while building a low carbon economy and resilient neighborhoods in three early adopter California cities
and three neighborhoods in Sao Paulo, Brazil; and then disseminate this strategy worldwide. The ultimate
goal of the Cool City Challenge is to change the game around greenhouse gas reduction in cities and
provide a viable path forward to address climate change.
NEED AND OPPORTUNITY With international climate change legislation failing to get traction and the long
timeframe required to scale up technological solutions, the world is searching for a feasible and scalable
strategy for addressing global warming. Since cities represent 70% of the planet’s CO2 emissions and
citizens’ daily lifestyle choices represent between 50 and 90% of these emissions, cities and their citizens
provide the world with an unparalleled opportunity to address global warming. Further, this can serve as a
demand-side driver for building robust local green economies.
STRATEGY Empowerment Institute—the world’s pre-eminent expert in environmental behavior change and
community engagement—over the past two decades has developed a proven methodology to help cities
empower citizens to reduce their carbon footprint by 25% through the Low Carbon Diet EcoTeam program
and a strategy to achieve between 25 and 75% household participation. This methodology has now spread
to over 300 US cities and 6 countries including China. The Cool City Challenge is designed to bring this
transformative social innovation to scale.
PROJECT SUMMARY
Phase 1 Start-up – one year: Build program and technology infrastructure.
Phase 2 Campaign – 3 years: Support cities to achieve carbon reduction, neighborhood resiliency and
green economic development goals and design global scaling strategy.
(A full proposal is available upon request.)
FOR MORE INFORMATION
David Gershon
dgershon@empowermentinstitute.net
www.empowermentinstitute.net www.socialchange2.com