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HomeMy WebLinkAbout2015-01-20 City Council Agenda PacketCITY OF PALO ALTO CITY COUNCIL JANUARY 20, 2015 Special Meeting Council Chambers 6:00 PM Agenda posted according to PAMC Section 2.04.070. Supporting materials are available in the Council Chambers on the Thursday preceding the meeting. PUBLIC COMMENT Members of the public may speak to agendized items; up to three minutes per speaker, to be determined by the presiding officer. If you wish to address the Council on any issue that is on this agenda, please complete a speaker request card located on the table at the entrance to the Council Chambers, and deliver it to the City Clerk prior to discussion of the item. You are not required to give your name on the speaker card in order to speak to the Council, but it is very helpful. TIME ESTIMATES Time estimates are provided as part of the Council's effort to manage its time at Council meetings. Listed times are estimates only and are subject to change at any time, including while the meeting is in progress. The Council reserves the right to use more or less time on any item, to change the order of items and/or to continue items to another meeting. Particular items may be heard before or after the time estimated on the agenda. This may occur in order to best manage the time at a meeting or to adapt to the participation of the public. To ensure participation in a particular item, we suggest arriving at the beginning of the meeting and remaining until the item is called. HEARINGS REQUIRED BY LAW Applications and/or appellants may have up to ten minutes at the outset of the public discussion to make their remarks and up to three minutes for concluding remarks after other members of the public have spoken. Call to Order Study Session 6:00-7:00 PM 1. Palo Alto Bicycle Boulevard Program Summary Special Orders of the Day 7:00-7:10 PM 2. Recognition of Mitchell Park Library and Community Center Grand Opening Volunteers Agenda Changes, Additions and Deletions City Manager Comments 7:10-7:20 PM Oral Communications 7:20-7:35 PM Members of the public may speak to any item NOT on the agenda. Council reserves the right to limit the duration of Oral Communications period to 30 minutes. 1 January 20, 2015 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. Consent Calendar 7:35-7:40 PM Items will be voted on in one motion unless removed from the calendar by three Council Members. 3. Adoption of a Resolution to Authorize the City Manager or his Designee to Purchase Greenhouse Gas Allowances to Satisfy the City's Cap-and- Trade Compliance Obligations for the Gas Utility in an Amount Not to Exceed $4,000,000 per Year and for the Electric Utility in an Amount Not to Exceed $250,000 per Year 4. Approval of Utilizing CALNET3 State Contract for Telecommunications in the Amount of $400,000 Annually for a 3.5 Year Term from January 1, 2015 to June 30, 2018 5. Approval of a Contract with C.F. Archibald Paving Inc. in The Amount of $2,220,134 for the FY 2015 Asphalt Paving Project, the 2nd of 4 Contracts in the FY 2015 Street Maintenance Program Project (CIP PE- 86070) 6. Approval of a Contract Amendment to Sierra Infosys Inc. (C10135998) in the Amount of $120,000 for the Support and Maintenance of SAP Industry-Specific Solution for Human Resources Modules, Business Mapping and Reporting. 7. SECOND READING: Adoption of Park Improvement Ordinance for Bowden Park (First Reading: December 15, 2014, PASSED: 9-0) Action Items Include: Reports of Committees/Commissions, Ordinances and Resolutions, Public Hearings, Reports of Officials, Unfinished Business and Council Matters. 7:40-8:45 PM 8. Approval of Concept Plan Line and Implementation Plan for the Maybell Avenue Bicycle Boulevard and Churchill Avenue Enhanced Bikeway Projects 8:45-9:15 PM 9. Adoption of Procedure to Vote Before Holding Closed Sessions 9:15-9:45 PM 10. Policy and Services Recommendation to Adopt an Ordinance Increasing Council Salary From $600/Month to $1,000/Month, Effective January 1, 2017 2 January 20, 2015 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. Inter-Governmental Legislative Affairs Council Member Questions, Comments and Announcements Members of the public may not speak to the item(s) Adjournment AMERICANS WITH DISABILITY ACT (ADA) Persons with disabilities who require auxiliary aids or services in using City facilities, services or programs or who would like information on the City’s compliance with the Americans with Disabilities Act (ADA) of 1990, may contact (650) 329-2364 (Voice) 24 hours in advance. 3 January 20, 2015 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. Additional Information Schedule of Meetings Schedule of Meetings Tentative Agenda Tentative Agenda Informational Report Recommendation from Policy and Services Committee Regarding 2015 City Council Priority Setting and Annual Retreat Annual Review of the City Council Procedures and Protocols City of Palo Alto's Energy Risk Management Report for the Fourth Quarter, Fiscal Year 2014 Public Letters to Council Set 1 4 January 20, 2015 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. City of Palo Alto (ID # 5424) City Council Staff Report Report Type: Study Session Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: Bicycle Boulevard Program Update Title: Palo Alto Bicycle Boulevard Program Summary From: City Manager Lead Department: Planning and Community Environment Recommendation This is a study session to describe the status of Palo Alto’s Bicycle Boulevard Program, and no City Council action is requested. Executive Summary The Bicycle & Pedestrian Transportation Plan (hereinafter “Plan”) was adopted by the City Council in July 2012. The Plan includes a recommended Bicycle Network of various facilities that link together to provide the community with multiple alternatives to travel in and around Palo Alto for both recreational, commute (school and work), or shopping purposes. The Bicycle Network proposes new off-street (Class I) multi-use trails, Bicycle Boulevards, and Enhanced Bikeway facilities. As it builds-out (over the next 25 to 30 years), the Bicycle Network will increasingly complement the existing roadway and transit networks. As part of implementing the Plan, residents have repeatedly expressed that projects must also recognize the needs of pedestrians and where possible improve infrastructure to support all travel modes. In 2013, the City Council prioritized implementation of the Plan through an infusion of funding in the Capital Improvement Program (CIP) in the amount of $1.2M each year for five years, not including individually funded projects. In the Spring of 2014, the City initiated the Bicycle Boulevard Program with a community engagement process unlike anything previously seen within the City. Outreach included weekend Bicycle Ride-Alongs of all project corridors, California Avenue Farmer’s Market outreach tables, standard weeknight community outreach meetings, and establishment of an interactive online GIS-based mapping tool that allows residents and visitors to provide their project or general comments or suggestions. The City also established a new privately-hosted website for the Bicycle Boulevard program hosted by Fehr & Peers Transportation Consultants, one of several consultants participating in the program: www.cityofpaloalto.org/bike City of Palo Alto Page 2 The Spring 2014 community outreach was complimented with citywide traffic data collection of automobile, bicycle and pedestrian counts at each of the project corridors. Data collection included the use of video-based recorders to document bicycle and pedestrian activity all periods of the day including nights and weekends, periods where the city has historically lacked data. During the Summer of 2014, consultant teams finalized project basemaps and started development of Concept Plan Line concepts. Concept Plan Lines show roadway delineation changes, approximate location of traffic calming devices such as median islands or traffic circles, but do not include design details such as hardscape and landscape improvements. Concept Plan Lines can also include roadway treatment options that residents can view to ensure that project elements are context sensitive to their neighborhoods. Concept Plan Line alternatives for all projects were reviewed by the city’s Pedestrian and Bicycle Advisory Committee (PABAC) and a new Technical Advisory Committee (TAC) consisting of members from PABAC, the Planning & Transportation Commission, Stanford University, and Google (since Google is funding part of the program). Review by both PABAC and the TAC helped staff to shape the delivery of presentations and improve early Concept Plan Line drawings. Concept Plan Lines for all projects were presented to the community at meetings beginning in the Fall of 2014. Staff anticipates up to four community meetings for most projects in order to refine the Concept Plan Lines before requesting review and approval by the Planning and Transportation Commission and the City Council. Approval of concept plan lines ensures that policy makers are aware of public input to-date on projects, and that projects are in alignment with Council preferences prior to negotiating the scope and cost of the additional design and environmental review needed before a project can be funded and constructed. This report provides the status of all of the ongoing projects for the Council’s information and discussion. Separately tonight, the City Council is being asked to consider approval of Concept Plan Lines for the Maybell Bicycle Boulevard and the Churchill Avenue Enhanced Bikeway. Background In 2013 the City Council prioritized implementation of the Plan through an infusion of funding in the Capital Improvement Program (CIP) in the amount of $1.2M each year for five years not including individually funded projects. The City is utilizing the 10-step implementation model in Table 1 to deliver each of the Bicycle Boulevard Program projects. Table 1 Palo Alto Bicycle & Pedestrian Transportation Plan Project Implementation Model No. Description A. Preliminary Community Outreach 1 Bicycle Ride-alongs City of Palo Alto Page 3 2 Cal Av Farmer’s Markets 3 Online GIS Interactive Maps B. Planning 4 Concept Plan Line Development and Community Outreach 5 Concept Plan Line Policy Approval C. Environmental 6 CEQA/NEPA Document Development and Grant Pursuit D. Design 7 Implementation Plan Community Outreach 8 Implementation Plan Policy Approval 9 Final Design and Final CEQA/NEPA E. Construction 10 Construction Table 2 shows the current status of each of the project currently active in the City and includes projects led by other agencies but in which the city is actively involved including projects led by the County of Santa Clara or Stanford University. Table 2 Palo Alto Bicycle Boulevard Program Status No. Project Project Phase City of Palo Alto Projects 1 Adobe Creek Highway 101 Overpass  $8M in secured grants Design 2 Barron Park Neighborhood Bicycle Routes Planning 3 Bryant St Bicycle Boulevard Update Planning 4 Bryant St Bicycle Boulevard Extension Planning 5 Charleston Rd/Arastradero Rd Corridor  $1.5M in secured grants Design 6 Churchill Avenue Enhanced Bikeway Planning 7 Fabian Way Enhanced Bikeway Environmental 8 Greer Road Bicycle Boulevard Planning City of Palo Alto Page 4 9 Homer Ave/Channing Ave Enhanced Bikeway Planning 10 Matadero Ave/Margarita Av Bicycle Boulevard Construction 11 Maybell Bicycle Boulevard Planning 12 Moreno Av/Amarillo Av Bicycle Boulevard Planning 13 Park Boulevard Bicycle Boulevard Planning 14 Ross Road Bicycle Boulevard Planning 15 Stanford Avenue Bicycle Boulevard Planning 16 Wilkie Way Bicycle Boulevard Planning Google/Palo Alto Bicycle Partnership Projects 17 Alma Street Enhanced Bikeway Planning 18 Cubberly Community Center Trail Planning 19 Middlefield Road Enhanced Bikeway Planning 20 Montrose Avenue Bicycle Boulevard Planning 21 San Antonio Avenue Bicycle Route Planning 22 San Antonio Road Bicycle Route Planning Stanford/Palo Alto Trail Program 23 Midtown East-West Connector (City Lead)  $1.5M in Secured Grants for Creek Alignment Not Started 24 Stanford Perimeter Trail (Stanford Lead)  $4.5M in Secured Grants Design 25 Arastradero Road Trail Upgrade (City Lead) Construction County of Santa Clara Expressway Study 2040 Program (County Lead) 26 Foothill Exp/Arastradero Rd Intersection Concept 27 Page Mill Road Plan Line Study Concept 28 Page Mill Road & I-280 Interchange Concept Discussion Table 2 summarizes the current status of each of the Bicycle Boulevard Program projects. A summary of reach of the project Concept Plan Lines is provided in this section along with a brief summary of public input and any action staff plans to take prior to the next community outreach meetings. Most projects are still in the Preliminary Planning phase where Concept Plan Line drawings are continuing to be vetted with the community and staff anticipates up to 4 community meetings for each project prior to the start of policy approvals. Due to file size individual Concept Plan Line drawings for each project are not included within this report but are available within the Bicycle Boulevard Program website that can be accessed from www.cityofpaloalto.org/bike. City of Palo Alto Page 5 Barron Park Neighborhood Bicycle Routes The Barron Park Neighborhood Bicycle Route project includes concepts for Bike Route and Share the Road “Sharrow” roadway markings on various streets in the Barron Park Neighborhood:  Barron Avenue, Laguna Avenue to El Camino Real  Los Robles Avenue, Laguna Avenue to El Camino Real  La Donna Avenue, Barron Avenue to Los Robles Avenue  Amaranta Avenue, Los Robles Avenue to Maybell Avenue  Laguna Avenue, Matadero Avenue to Los Robles Avenue Residents input focused on pedestrian safety as part of this project due to the lack of grade- separate sidewalk facilities within the Barron Park Neighborhood. In response, Concept Plan Line drawings include options for the use of Stamped Asphalt treatments to delineate and highlight roadway space for bicycle and pedestrian use without the construction of sidewalk facilities. During voting exercises the city also introduced options for the use of innovative Advisory Bicycle Lane roadway marking treatments. Advisory Bicycle Lanes narrow vehicle travel lanes and designate roadway space for bicycle/pedestrian use. Bryant Street Bicycle Boulevard – Update The Bryant Street Bicycle Boulevard Update project includes upgrades to the existing bicycle boulevard segment between Palo Alto Avenue to E Meadow Drive. The Bryant Street Bicycle Boulevard in this segment is the country’s first Bicycle Boulevard facility but updates to take advantage of evolving roadway markings and signage have lagged. The project currently proposes the use of more pronounced innovations through the Downtown section between Lytton Avenue and Hamilton Avenue including the use of Super Sharrow markings. Super Sharrows include delineation of green shared roadway space. Between University Avenue and Forest Avenue the use of rear-in angled parking concepts are also introduced to allow motorists existing their parking spaces to more easily view bicyclists traveling on Bryant Street. Staff is recommending implementation of the rear-in angle parking concepts as a near-term improvement by Summer 2015. Within the Old Palo Alto segment of Bryant Street the Concept Plan Line alternatives presented to the community included the use of Sharrow roadway markings. Many residents in the neighborhood organized to express concerns regarding Sharrows not being context sensitive to the existing community. In response staff introduced voting options during a community meeting on December 4th and included options for residents to vote on that included great spacing for Sharrows or limiting use of green bicycle treatments to entry points of the neighborhood (Embarcadero Road and Oregon Expressway). The residents chose to limit use of green bicycle treatments and the plan intends to honor the community input within this neighborhood and limit improvements to entry point improvements and limited Bicycle Boulevard signage. Residents in this neighborhood also expressed interest in City of Palo Alto Page 6 context-sensitive safety improvements at North California Avenue that preserve the existing all-way stop at the intersection. In response staff developed concepts that limit improvements to markings crosswalks at the intersection but also utilizing decorative paver treatments to better highlights the crosswalks. The revised Concept Plan Line improvements with input from the Old Palo Alto residents will be made available in the Spring 2015. Bryant Street Bicycle Boulevard Extension This project aims to extend the Bryant Street Bicycle Boulevard from E Meadow Drive to the city’s southern limits at San Antonio Road & Nita Avenue. The project currently proposes a new traffic signal at E Meadow Drive & Bryant St, traffic calming measures through the “Circles” neighborhood that include options for bulb-out and traffic circles at intersections such as Redwood Circle, along with greenback Sharrow roadway marking treatments and enhanced pedestrian crosswalk facilities. At Nelson Drive & Cubberly Center the project introduced options for residents that include raised intersection tables in response to community concerns regarding the number of bicyclists and pedestrians that enter/exit the Cubberly Center fields from the intersection. Charleston Road-Arastradero Road Corridor The Charleston Road-Arastradero Road Corridor is currently in the design phase of improvements between Charleston Road & Fabian Way to Arastradero Road & Miranda Avenue. Through Charleston Road the project currently proposes a combination of landscape median island treatments along with landscape chicanes to break-up long straight sections of the roadway where higher vehicles speeds were expressed by residents. Major improvements at each of the existing signalized intersections are proposed to introduce protected left turn signal phasing (Fabian Way) and to better align bicycle lane facilities and pedestrian crosswalks (Middlefield Road, Nelson Drive, Carlson Court, and Alma Street). The use of green bicycle lane treatments and buffered bicycle lane facilities are also proposed. On Charleston Road between Alma Street and El Camino Real the project is being coordinated with Caltrain for safety improvements at the Caltrain tracks. The City is exploring traffic signal improvement at Alma Street to stop automobiles before the tracks in the eastbound direction as a proactive safety measure to reduce the risk of automobile/train crashes. The traffic signal improvements may require the use of median islands extending from the Caltrain tracks to Park Boulevard limiting access off of Park Boulevard to protect access to the Caltrain tracks in the event of a Caltrain preemption event. Major improvements at Wilkie Way are also being considered to introduce left turn lanes and left turn signal phasing at the intersection, an improvement requested by residents. At El Camino Real major improvements are being considered in coordination with the Valley Transportation Authority – Bus Rapid Transit project based on a Mixed-Flow BRT operation. City of Palo Alto Page 7 Improvements being explored include the addition of bicycle lanes across the intersection and removal of existing free right turn lanes in exchange for widened sidewalk space at the intersections to support BRT facilities. Along Arastradero Road a combination of landscape median islands and widened sidewalk sections are being considered to support the large volume of student bicycle and pedestrian activity to Terman Middle and Gunn High School. Improvements to the Los Altos Trail Spur south of Arastradero Road adjacent to Alta Mesa Cemetery are also included along with new multi-use trails to support connections to Gunn High School. Churchill Avenue Enhanced Bikeway The Churchill Avenue Enhanced Bikeway is scheduled for City Council policy approval of a Concept Plan Line in January 2015. This project received quick community consensus on proposed improvements due to early coordination with the Southgate Neighborhood and Gunn High School staff as part of the planning work on the Castilleja Avenue Green Street project. The Planning & Transportation Commission considered the Concept Plan Line at its December 10th meeting and recommended that the City Council review and consider final approval of the Plan as soon as possible. Proposed improvements include two raised speed tables that also double as crosswalks at Castilleja Avenue (West Side) and Madrono Avenue. At Castilleja Avenue the existing east leg crosswalk would be removed to support westbound auto turns into Gunn High School. A bicycle lane exit ramp at the intersection is also proposed as an immediate near-term improvement to remove bicycle traffic from auto traffic turning into Gunn High School. Lighting improvements and pedestrian rail improvements would also channelize and extend the Caltrain multi-use path to El Camino Real where a new westbound right turn lane would be added to improve capacity of the intersection. Bicycle and pedestrian safety at the El Camino Real intersection would also be enhanced through traffic signal modifications, the introduction of a new crosswalk on the north leg of the intersection and new bicycle lane markings and ramps to support connections to the Stanford Perimeter Trail project. Approval of the Concept Plan Line for the Churchill Avenue Enhanced Bikeway is critical for the City to begin negotiations with Caltrans for improvements at the El Camino Real intersection and to position the city for competitive grant funding that will be made available in the Spring as part of the Active Transportation Program (ATP) fund program. Fabian Way Enhanced Bikeway The Fabian Way Enhanced Bikeway project proposes a lane reduction on Fabian Way from 4-lanes to 3-lanes to support the installation of a two-way left turn down the center of the street to support left turn access into and out of parcels on the street. Bike lanes already exist on Fabian Way but would be widened to support anticipated demand in bicycle activity from the planned Adobe Creek/Highway 101 Bike/Ped project currently under design. The project also proposed reconfiguration of existing mid-block crosswalks City of Palo Alto Page 8 throughout the street. A traffic impact analysis report was prepared in 2013 but the project delayed due to negotiations with adjacent property owners that require on-site parking lot changes on private properties. Those discussions will continue in 2015 and the traffic impact analysis revised at the time. The use of green bicycle lanes at merge zones of the street are also recommended to improve the visibility of bicycle lane facilities. Green Road Bicycle Boulevard The Green Road Bicycle Boulevard project proposes minor traffic calming measures including the installation of speed humps and greenback Sharrows to highlight bicycle route activities on the street. Select intersections include traffic circle improvements with enhanced crosswalk markings or bulb-out improvements to reduce crosswalk distances including the intersections of N California Avenue, Amarillo Avenue, Moreno Avenue, Colorado Avenue, Maddux Drive, and Loma Verde Avenue. On Greer Road through the Midtown District the installation of short landscape median islands is also recommended to help introduce tree canopies into the area and to visually reduce the width of the roadway in efforts to encourage lower vehicle speeds. Homer Avenue-Channing Avenue Enhanced Bikeway The Homer Avenue-Channing Avenue one-way couple provides east-west access into and out of the Downtown. The project proposes converting the right curb lane at select intersections to Right Turn Only lanes “Except Bikes” creating a prioritized bicycle route from Guinda Avenue to Alma Street. Greenback Sharrows are proposed to highlight the bicycle route along the right lane of the street and landscape treatments would prevent automobile movements and locations where only bicycles can go through an intersection from the right lane. On Homer Avenue the project proposes to extend the popular contraflow bicycle lane that connects to the Homer Tunnel one block east towards Emerson Street. This proposal does include parking impacts to convert six on-street parking spaces to the bicycle lanes and additional analysis is taking place. Matadero Avenue-Margarita Avenue Bicycle Boulevard Project The City Council approved an implementation plan and Concept Plan Line for which construction started in 2014. Construction impacts resulted in the construction of speed tables on Matadero Avenue until December 2014. A slurry seal of the street is planned in Summer 2015 at which time final roadway marking including greenback Sharrows will be installed on the street. A Project Study Report for improvements at the El Camino Real & Matadero Avenue-Margarita Avenue intersection will begin in the Summer 2015 to allow time for coordination with the Valley Transportation Authority – Bus Rapid Transit project. A focused traffic study to evaluate the opportunities to install a traffic circle at Margarita Avenue & Orinda Street will also take place in 2015. The intersection is currently an all-way stop but removal of the Margarita Avenue stops will be evaluated including appropriate mitigations such as the traffic circle installation. City of Palo Alto Page 9 Maybell Avenue Bicycle Boulevard The Maybell Bicycle Boulevard was one of the early projects to be implemented as part of the Bicycle Boulevard program. Existing bicycle boulevard facilities existing on Maybell Avenue between El Camino Real and Amaranta Avenue limited to Speed Tables, Bicycle Route signage. The bicycle boulevard is being expanded to included El Camino Way (W Meadow Drive to El Camino Real), Donald Drive (Terman Middle School to Georgia Avenue), and Georgia Avenue (Donald Drive to Arastradero Road). The project responds to resident concerns for better delineated bicycle and pedestrian space on Maybell Avenue without the installation of sidewalk facilities to comply with the Barron Park Neighborhood Design Guidelines. A combination of stamped colored asphalt treatments with signage and roadway markings will delineate roadway space in a context sensitive manner to the surrounding community. Time-of-Day parking restrictions are proposed to support large queues of student bicyclists and pedestrians accessing local schools. At Georgia Avenue & Gunn High School Spur Trail an enhanced crosswalk facility with bulb- outs and a combination speed table/crosswalk are proposed along with trail alignments to improve pedestrian/automobile visibility. Additional speed tables on Georgia Avenue are being considered but under a phased implementation model in response to local resident concerns regarding aesthetic impacts. Moreno Avenue-Amarillo Avenue Bicycle Boulevard The Moreno Avenue-Amarillo Avenue Bicycle Boulevard provide an east-west connection route across the northern periphery of the Midtown District. The corridor starts at W Bayshore Boulevard with traffic calming measures to encourage reduced vehicle speeds entering the residential neighborhood. At Ohlone School a new speed table/enhanced crosswalk will ensure reduce vehicle speeds along the school frontage. Sidewalk widening from Ohlone School to Louis Road is recommended to support the high volume of bicycle and pedestrian activity to the school. Louis Road improvements between Moreno Avenue and Amarillo Avenue include options for raised intersection speed tables or Super Sharrow roadway markings. Greenback Sharrow treatments along the corridor are recommended to highlight the bicycle route activities with focused intersection improvements at Ross Road and Greer Road where intersecting Bicycle Boulevards meet. Park Boulevard Bicycle Boulevard This project includes updates to the existing bicycle boulevard along Park Boulevard from Castilleja Street to W Meadow Drive. Enhanced wider bike lanes are provided where bike lanes exists and where the bicycle boulevard shares space with vehicles greenback Sharrows are recommended. Within the California Avenue Business District area residents have requested crosswalk improvements at Grant Avenue and Sherman Avenue that will be provided in future Concept Plan Line intersections in the Spring 2015. Bulb-outs with supporting traffic circles and enhanced crosswalks are being considered at Lambert Avenue, Fernando Avenue, Ventura Avenue, MacLane Street, W Meadow Drive, and Tennessee City of Palo Alto Page 10 Lane. The project is being coordinated with the Charleston Road-Arastradero Road Corridor improvements to address Caltrain safety improvements where limited access at Park Blvd & Charleston Road is being considered. Ross Road Bicycle Boulevard Implementation of this project started in 2014 with the construction of a new bicycle- priority traffic signal at Oregon Expressway. The traffic signal allows bicyclists to travel across Oregon Expressway while automobiles are forced to turn right. The street has existing traffic calming measures with speed humps between Oregon Expressway and Colorado Avenue. Greenback Sharrows are recommended to highlight the bicycle route activities. Pedestrian safety was a big concern for local residents so new crosswalk markings parallel to Ross Road are recommended along the corridor along with bulb-out and focused intersection improvements at Colorado Avenue, Clara Drive, Loma Verde Avenue, Talisman Drive, E Meadow Drive, and Louis Road. At E Meadow Drive a mini- roundabout with Yield controls and pedestrian crosswalks prior to each intersection approach is recommended and includes opportunities for neighborhood gateway treatments. Stanford Avenue Bicycle Boulevard The Stanford Avenue Bicycle Boulevard project offers the city some of the most transformative element opportunities being considered as part of the entire program. The street section currently sees lower vehicle volumes but higher vehicle speeds consistent with resident input. During Concept Plan Line introductions the city offers three treatments for the corridor for residents to vote on: 1) Standard Greenback Sharrows, 2) Advisory Bicycle Lanes, and 3) Woonerf treatments. The community voted overwhelmingly for Woonerf treatments that can include reconstructing the street to provide an outdoor plaza experience for all travel modes. Traditional curb and gutter improvements would go away providing landscaped buffered treatments that build on already mature trees in the area providing an outdoor plaza experience. Straight continuous travel lanes would be removed with chicane treatments in the new landscape treatments to ensure reduced vehicle speeds. Traffic circles are also being considered at Ash Street and Park Boulevard. Wilkie Way Bicycle Boulevard The Wilkie Way Bicycle Boulevard connects to the Park Boulevard Bicycle Boulevard via MacLane Street and provides a connection to Mountain View via Miller Avenue and Del Medio Avenue. The street currently provides wide vehicle travel lanes where residents have expressed concerns regarding vehicle speeds between MacLane Street and Charleston Rd. Major intersection improvements with bulb-out treatments and traffic circles are proposed in this section in response and offer opportunities to transform the streetscape of the neighborhood into a more walkable and livable community with large tree canopies. Similar improvements were initially considered south of Charleston Road but residents expressed concern regarding the benefit of larger improvements in this neighborhood given the existing End of Street condition south of Whitclem Drive. When the Concept Plan Line is City of Palo Alto Page 11 revised and presented to the community in the Spring 2015 community preferred improvements south of Charleston Rd will be provided. South of the Wilkie Way Bridge significant traffic calming improvements in the Monroe neighborhood are being considered to improve walkability and quality of life for residents through traffic calming measures. Bulb-outs with enhanced crosswalks and traffic circles were presented to the community to break a complete street solution for the city’s south most community. Google Partnership Projects Google is funding the Preliminary Planning work to develop Concept Plan Lines for several corridors in South Palo Alto. The projects will create a network of facilities around the Cubberly Community Center and tie directly into Google’s future Mountain View Campus located at San Antonio Road & Nita Avenue (former HP Offices). The following corridors are included in the Google Partnership Projects:  Alma Street Enhanced Bikeway, Charleston Road to San Antonio Avenue  Cubberly Community Center Trail, Middlefield Road to Nelson Drive  Middlefield Road Enhanced Bikeway, Charleston Road to South City Limit  Montrose Avenue Bicycle Boulevard, Charleston Road to Middlefield Road  San Antonio Avenue Bicycle Route, Byron Street to Alma Street  San Antonio Road Bicycle Route, Bayshore Parkway to Byron Street Improvements vary from greenback Sharrows on low-volume residential streets such as Montrose Avenue to reconfiguration of arterial streets such as Middlefield Road to extend existing bicycle lanes that end north of Charleston Road. At the Cubberly Center-Montrose Avenue intersection left turn lanes and left turn signal phasing at the existing traffic signal are proposed to improve access to Cubberly. Stanford-Palo Alto Trail Program On December 11th the County of Santa Clara approved Stanford University’s permit for implementation of the Stanford Perimeter Trail project. The project will provide new multi- use trials to support bicycle and pedestrian activities along Junipero Serra Boulevard (Page Mill Road to Stanford Avenue), Stanford Avenue (Junipero Serra Boulevard to El Camino Real), and El Camino Real (Stanford Avenue to Quarry Road). Design improvements were coordinated with the City and introduce exciting linkages for the city’s Safe Routes to School program. The City is leading the planning phase of the Midtown Connector Project (formerly known as Matadero Creek Trail). In December 2014 the City released an invitation to residents to apply for a Citizens Advisory Committee (CAC) that the City is trying to create to provide a working group to help guide the development of outreach materials and route options for the project. This project is eligible for funding by a grant from the County for alternatives along Matadero Creek. The project strives to identify community-preferred route alternatives including options parallel to Matadero Creek. City of Palo Alto Page 12 In Spring 2015 the City plans to rebuild the Arastradero Road pathway west of Foothill Expressway as part of the Capital Improvement Program. This completes the Stanford Palo Alto Trail program linkages which also include the Park Boulevard Bicycle Boulevard and the Adobe Creek/Highway 101 Bridge project. County of Santa Clara Expressway 2040 Program The proposed Bikeway Network of the Bicycle & Pedestrian Transportation Plan (Attachment A) identifies Page Mill Road as an existing Class II Bike Lane but notes the area in and around El Camino Real as requiring additional improvements. The City of Palo Alto funded the Concept Plan Line work for Page Mill Road between Birch Street and I-280 to support the planning activities of the County of Santa Clara Expressway 2040 Program. The study also includes focused analysis of Spot Intersection improvements identified in the Plan including the Page Mill Road & I-280 intersection, Foothill Expressway & Arastradero Rd intersection, Foothill Expressway & Page Mill Rd intersection, and connections of Old Page Mill Road to Junipero Serra Boulevard. The County will be releasing its first draft of Concept Plan Line options to the community in the Spring 2015. Education Early on during the community outreach phases of the Bicycle Boulevard Program residents expressed confusion on new bicycle innovations being introduced into the community including Sharrows and green bike lane facilities. In response, staff has started a nation- leading Education campaign on new treatments. Full page ads on Sharrows and Bike Lanes have been published and are now being used by cities around the country (Attachment B and C). Ads for Enhanced Crosswalk Facilities and Bicycles at Traffic Signals will be developed and published during the Winter. The ads are also available online at www.cityofpaloalto.org/bike. Timeline Each of the Bicycle Boulevard projects will follow the Project Implementation Model in Table 1. Each project will move into a policy approval of Concept Plan Lines during 2015 following two to four outreach meetings to help refine and respond to as many community concerns prior to approval. The Maybell Bicycle Boulevard and the Churchill Avenue Enhanced Bikeway projects are already in the Policy Approval stage for the Concept Plan Lines and City Council consideration is anticipated in January 2015. Following the Concept Plan Line policy approvals staff will negotiate additional design contracts for consultant teams for final design and environmental assessment and include an implementation schedule to complete the design. Construction of all projects will pursue regional grant funds to leverage local funding in the CIP Program. Resource Impact City of Palo Alto Page 13 The CIP includes $1.2M per year (PL-04010, Bicycle & Pedestrian Transportation Plan Implementation Project) for five years to fund the planning and design phases of the Bicycle Boulevard program. In addition, the City Council approved Infrastructure Plan identifies up to $20 million in funding for implementation of the Plan. Staff seeks to apply for grant funding to offset resources identified in the Infrastructure Plan. As grant funds are secured or low-cost project improvements identified the Transportation Division will coordinate with Public Works for implementation as part of the Street Resurfacing Program. To date the City has already started implementation of demonstration projects around the City to support the Bicycle Boulevard program and provide residents with real life in-town examples of projects. Sample demonstrations built to date include:  W Meadow Drive Green Bike Lanes (Wilkie Way to El Camino Way)  Lytton Avenue Green Bike Lanes/Bike Box/Bike Traffic Signals (High Street to Alma Street)  El Camino Way & James Road Enhanced Crosswalk (Bulb-Outs with Flashing Beacons)  Cowper Street Greenback Sharrows (North of E Meadow Drive) These and other minor safety improvements such as red curb improvements are being installed using CIP PL-04010 in efforts to provide immediate responses to resident concerns regarding safety. Policy Implications Implementation of the Bicycle & Pedestrian Transportation Plan and its associated projects is supported by all of the policies and programs provided in the Walking and Bicycling section of the Comprehensive Plan: Goal T-3 Facilities, Services, and Programs that Encourage and Promote Walking and Bicycling In terms of other policy implications, some of Palo Alto’s bicycle-related improvements have been criticized for being too “cutting edge” or experimental, and for not complying with a strict interpretation of State standards. To address concerns like this, AB 1193 (Ting), signed by the Governor in September 2014, allows "Cycle tracks” or separated bikeways, also referred to as “Class IV bikeways” and directs Caltrans to develop minimum standards by 2016. In lieu of Caltrans standards, cities are allowed to adopt their own standards as long as three criteria are met: there has to be an engineer sign-off, a public hearing, and the standards need to meet "guidelines established by a national association of public agency transportation officials." These NACTO guidelines can be found here: http://nacto.org/cities-for-cycling/design-guide/, and are generally more permissive than the State standards that currently apply. Staff will bring an action item to the City Council for further discussion and adoption of the NACTO guidelines in the near future. City of Palo Alto Page 14 Environmental Review Each of the individual projects discussed in Table 2 will require their own level of environmental assessment following the policy approval of Concept Plan Lines for each project. This staff report intends to provide only an update on each project, no environmental assessment is discussed or approval requested. Attachments:  Attachment A: Palo Alto Bicycle Network (PDF)  Attachment B: Sharrow Advertizing Flyer (PDF)  Attachment C: Green Bike Lane Advertizing Flyer (PDF) Recommended Facilities and Conditions | 6-3 Alta Planning + Design Chapter 6 Map 6-1. Proposed Bikeway Network 6-4 | Bicycle + Pedestrian Transportation Plan City of Palo Alto Chapter 6 CITY OF PALO ALTO OFFICE OF THE CITY CLERK January 20, 2015 The Honorable City Council Palo Alto, California Recognition of Mitchell Park Library and Community Center Grand Opening Volunteers There is no report associated with this item. This item is to provide formal recognition of the volunteers who assisted with the grand opening of the Mitchell Park Library and Community Center. Department Head: Beth Minor, Acting City Clerk Page 2 City of Palo Alto (ID # 5402) City Council Staff Report Report Type: Consent Calendar Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: Resolution Approving the Purchase of Allowances Title: Adoption of a Resolution to Authorize the City Manager or his Designee to Purchase Greenhouse Gas Allowances to Satisfy the City's Cap-and-Trade Compliance Obligations for the Gas Utility in an Amount Not to Exceed $4,000,000 per Year and for the Electric Utility in an Amount Not to Exceed $250,000 per Year From: City Manager Lead Department: Utilities Recommendation Staff recommends that the Council of the City of Palo Alto (City) adopt a resolution (Attachment A) authorizing the City Manager or his designee to purchase California greenhouse gas (GHG) allowances in the California cap-and-trade auction to satisfy the City’s actual and/or forecast compliance obligations for the gas utility in an amount not to exceed $4,000,000per year and for the electric utility in an amount not to exceed $250,000 per year where the maximum term of any Allowance transaction would not exceed three (3) years, commencing on the date of execution of the transaction. Executive Summary The City must purchase GHG allowances for the gas utility and may need to purchase allowances for the electric utility to comply with California’s cap-and-trade program. These allowances may be purchased through the cap-and-trade auction run by the California Air Resources Board (CARB). Pursuant to Palo Alto Municipal Code section 2.30.340(b) and consistent with the City’s Energy Risk Management Policy’s Section G listing of authorized products, The proposed resolution attached to this staff report will give the City Manager, or his designee, the necessary authority to purchase GHG allowances in auctions run by CARB (or any successor state agency) for the purpose of satisfying the City’s actual and/or forecast compliance obligation for the gas utility and electric utility. The attached resolution would authorize the City Manager (or his designee) to procure GHG allowances from CARB-run auctions for the gas utility in an amount not to exceed $4,000,000 per year, and for the electric utility, in an amount not to exceed $250,000 per year. The maximum term of any Allowance transaction would not exceed three (3) years, commencing on the date of execution of the transaction. City of Palo Alto Page 2 Background The Global Warming Solutions Act of 2006, also known as Assembly Bill (AB) 32, requires that California’s GHG emissions in 2020 be the same as in 1990, an estimated 15% reduction. CARB was authorized to develop regulations to reach this goal, and the cap-and-trade program is one of several tools designed by CARB to achieve the desired GHG reduction goal. Under the terms of CARB’s cap-and-trade program, an overall limit on GHG emissions from capped sectors of the state’s economy was set. In short, covered facilities subject to the cap must procure sufficient “allowances,” like permits, to cover their GHG obligations, and those facilities also are able to trade allowances to emit GHGs up to the capped amount. A more detailed discussion of the cap-and-trade program is available in Staff Report No. 5174. CARB’s implementation of its cap-and-trade program started November 2012 and included electric distribution companies. Starting in 2015, the scope of the cap-and-trade program expands and natural gas suppliers become covered entities with a compliance obligation based on their retail gas sales. Entities covered by the cap-and-trade program are required to purchase one allowance for each metric ton of carbon dioxide equivalent (CO2e) of GHG they emit. An “allowance” means a limited tradable authorization to emit up to one metric ton of CO2e. Burning one therm of natural gas produces approximately 0.0053 metric tons of CO2e. Discussion Beginning in 2015, both the City’s gas and electric utilities are covered by CARB’s cap-and-trade program. Under the terms of the cap-and-trade program, the City’s gas utility will be allocated some free allowances, but will need to purchase enough allowances to cover all GHG emissions caused by the City’s gas utility customers’ natural gas usage. While the City does not own fossil- fueled generation, if the City’s electric utility imports energy from out of the state, it may incur an obligation and may be required to purchase allowances. With the City’s gas utility becoming subject to cap-and-trade requirements beginning in 2015, the City anticipates that allowance purchases through the CARB auction to satisfy gas utility compliance obligations will commence in February 2015. The City’s electric utility has been covered under the cap-and-trade program since 2013. No allowances have been needed thus far for the electric utility, but the proposed resolution will give the City Manager the necessary authority should the need arise. As noted above, the attached resolution would authorize the City Manager (or his designee) to procure GHG allowances from CARB-run auctions for the gas utility in an amount not to exceed $4,000,000 per year, and for the electric utility, in an amount not to exceed $250,000 per year. These limits on the City Manager’s purchase authority were developed based on the assumptions concerning the price of GHG allowances and projections for the City’s gas and electric utilities described in more detail in the Resource Impact section of this staff report. City of Palo Alto Page 3 Council may authorize the City Manager, or his designee, to procure GHG allowances pursuant to section 2.30.340(b) of the Palo Alto Municipal Code. In addition, GHG allowances are listed as “authorized products” in Section G of the City’s Energy Risk Management Policy. The proposed resolution only seeks authority for the City Manager or his designee to purchase GHG allowances in the CARB auction. As the market for compliance instruments develops, additional Council authority may be sought to purchase allowances and carbon offsets through bilateral contracts. Resource Impact The gas utility will be required to purchase an increasing number of allowances each year. By 2020, 50% of the emissions generated by the combustion of natural gas within the City will need to be covered with purchased allowances. The cost of those allowances depends upon the City’s gas use and the price of the allowances in the auction. Staff recommends Council authorize the City Manager or his designee to purchase GHG allowances in CARB auctions in an amount not to exceed $4 million per year for the gas utility. Staff recommends this limit based on half the expected gas use (15 million therms/year) and an Allowance price of $50/metric tons CO2e: 15,000,000 therms/yr * 0.0053 metric tons CO2e/therm * $50/metric tons CO2e = $3,975,000/year Staff recommends Council authorize the City Manager or his designee to purchase GHG allowances in an amount not to exceed $250,000 for the electric utility. For the electric utility, assuming 1% of the City’s electric load (10,000 megawatt-hours, or MWh) may need to be covered by GHG allowances, staff recommends Council authorize the City Manager or his designee to purchase GHG allowances for the electric utility in an amount not to exceed $250,000 per year. (10,000 MWh/year * 0.5 metric tons CO2e /MWh * $50/metric tons CO2e = $250,000/year. The Fiscal Year 2015 Budget for purchase of GHG allowances reflects current GHG allowance price projections. The Fiscal Year 2016 Proposed Budget will be updated to include anticipated allowance purchases. Costs of any purchases of allowances will be funded via rate adjustment. Policy Implications Authorizing the City Manager to purchase allowances to comply with the State’s cap-and-trade regulations is consistent with and does not change existing City policy. City of Palo Alto Page 4 Environmental Review Adoption of this resolution is not subject to California Environmental Quality Act review because it does not meet the definition of a “project” under California Public Resource Code section 21065. Attachments:  Attachment A: Resolution of the Council of the City of Palo Alto Approving the Purchase of Greenhouse Gas Allowances in the California Cap-and-Trade Auction (PDF) *NOT YET APPROVED* 150105 mf 0180121 Resolution No.____ Resolution of the Council of the City of Palo Alto Authorizing the City Manager or his Designee to Purchase California Greenhouse Gas Allowances in the California Cap-and-Trade Auction to Satisfy the City’s Compliance Obligations for the Gas Utility in an Amount Not to Exceed $4,000,000 per Year and for the Electric Utility in an Amount Not to Exceed $250,000 per Year R E C I T A L S A. The California Air Resources Board (CARB) has been authorized by California Assembly Bill 32 (AB32) to develop regulations, including the Cap-and-Trade Program to reduce California’s greenhouse gas (GHG) emissions to 1990 levels by 2020. B. An “Allowance” means a limited tradable authorization to emit up to one metric ton of carbon dioxide equivalent. C. Burning 1 therm of natural gas produces approximately 0.0053 metric tons of carbon dioxide equivalent. D. Entities covered by the Cap-and-Trade Program are required to purchase one (1) Allowance for each metric ton of carbon dioxide equivalent of GHG they emit. E. Beginning in 2015, the City of Palo Alto’s (the “City”) gas and electric utilities are both covered by the Cap-and-Trade Program, such that the City will be obligated to secure sufficient Allowances to cover the City’s GHG emissions. F. Under the terms of the Cap-and-Trade Program, the City’s gas utility will be given some free Allowances, but the City will also likely need to purchase additional Allowances to cover all GHG emissions attributable to the City’s gas utility. G. The City does not own fossil-fueled generation, but if the City’s electric utility imports energy, the City may be required to purchase Allowances to cover all GHG emissions attributable to the electric utility. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. Pursuant to Section 2.30.340(b) of the Palo Alto Municipal Code and consistent with Section G of the City’s Energy Risk Management Policy, the Council hereby authorizes the City Manager or his designee, the Director of Utilities, on behalf of the City to purchase Allowances in the CARB Allowance auction (a) to meet the City’s gas utility GHG actual and/or forecast compliance obligation for the gas utility, (b) in an amount not to exceed $4,000,000 per year, and (c) where the maximum term of any Allowance transaction shall not exceed three (3) years, commencing on the date of execution of the transaction. ATTACHMENT A *NOT YET APPROVED* 150105 mf 0180121 SECTION 2. Pursuant to Section 2.30.340(b) of the Palo Alto Municipal Code and consistent with Section G of the City’s Energy Risk Management Policy, the Council hereby authorizes the City Manager or his designee, the Director of Utilities, on behalf of the City to purchase Allowances in the CARB Allowance auction (a) to meet the City’s electric utility GHG actual and/or forecast compliance obligation for the electric utility, (b) in an amount not to exceed $250,000 per year, and (c) where the maximum term of any Allowance transaction shall not exceed three (3) years, commencing on the date of execution of the transaction. SECTION 3. The Council finds that the adoption of this resolution does not meet the definition of a project under the California Environmental Quality Act (CEQA) pursuant to California Public Resources Case Section 21065, and therefore, no environmental assessment is required. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: __________________________ ______________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: __________________________ Sr. Deputy City Attorney ______________________________ City Manager ______________________________ Director of Utilities ______________________________ Director of Administrative Services City of Palo Alto (ID # 5161) City Council Staff Report Report Type: Consent Calendar Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: CALNET3 AT&T Title: Approval of Utilizing CALNET3 State Contract for Telecommunications in the Amount of $400,000 Annually for a 3.5 Year Term from January 1, 2015 to June 30, 2018 From: City Manager Lead Department: IT Department Recommendation Staff recommends that Council approve, and authorize the City Manager or designee to execute, the attached State contract with CalNET3 for city-wide telecommunication services with AT&T in an amount not to exceed $400,000 annually for a 3.5-Year term from January 2015 through June 30, 2018 with an option for one two-year extension, subject to annual appropriation of funds. Staff also recommends that Council approve and authorize the City Manager or designee to allow a 10% contingency for unforeseen telecommunication charges. Background On October 20, 2009, the Finance Committee forwarded to the City Council a recommendation to direct staff to pursue a CALNET2 contract for telecommunications services. The action was taken in response to the City’s Auditors audit of telephone rates that was presented to the Finance Committee on September 8, 2009 and the full Council on November 2, 2009. The City entered into the State of California CALNET2 contract on November 18, 2009, with Council approval. The CALNET2 contracts allowed for lower telecommunication rates as well as consolidated billing. In previous years, it was estimated that $540,000 was spent on services with AT&T annually. Based upon the Auditor’s Office calculations, the City could save approximately $235,000 annually by executing the CALNET2 contract. The term of the original CALNET2 contract was from January 30, 2007 and extended through January 29, 2014. The State approved the extension of CALNET2 on January City of Palo Alto Page 2 23, 2014 for two more years (January 30, 2014 – January 29, 2016) until CALNET3, CALNET2’s replacement, was anticipated to be ready. Council approved the continued use of CALNET2 on March 17, 2014. Discussion CALNET3 is available now for use and Staff is asking for authorization to utilize this State contract through June 2018 with a possible two-year term extension. The services that the City utilizes are: Core Services - This Module encompasses voice and data services such as, business access lines, central office trunks, and T1s. Long Distance Service for Voice - This Module includes services such as long distance voice network services and functionality consisting of inter-state and international calling. Resource Impact The costs for this contract, $400,000 annually, are included in the Adopted FY 2015 Technology Fund Budget. Funding for this contract for Fiscal Year 2016 and beyond is subject to annual appropriation of funds. Environmental Review Approval of these contracts do not constitute a project under the California Environmental Quality Act (CEQA); therefore, no Environmental Assessment is required. Attachments:  CALNET3 Contract (PDF)  City of Palo Alto - Signed Authorization to Order (PDF)  CMR 4328 Mini-Packet (PDF) Office of Technology Services Statewide Telecommunications & Network Division P.O. Box 1810 Rancho Cordova CA 95741-1810 STATE OF CALIFORNIA TELECOMMUNICATIONS MULTIPLE AWARD CONTRACT CALNET 3 User Instructions CALNET 3 Contract Contact Information Contract Management and Technical Inquiries: Brad Bailey: (916) 657-9713 Brad.Bailey@state.ca.gov Eric Scott: (916) 657-9184 Eric.Scott@state.ca.gov Kari McConnell: (916) 657-9155 Kari.McConnell@state.ca.gov Fax: (916) 463-9920 Contract Administration: Calvin McGee Voice: (916) 431-6297 Fax: (916) 463-9920 E-mail: Calvin.McGee@state.ca.gov CONTRACTORS: VARIOUS (IFB-A Identified in Attachment A) (IFB-B Identified in Attachment B) CONTRACT NUMBERS: VARIOUS (IFB-A Identified in Attachment A) (IFB-B Identified in Attachment B) CONTRACT TERM: VARIOUS (IFB-A Identified in Attachment A) (IFB-B Identified in Attachment B) SERVICE: Telecommunications Services DISTRIBUTION CODE: Electronic version of all documents associated with this contract can be found on the Department of Technology, Statewide Telecommunications and Network Division (STND) Internet web page: http://marketing.dts.ca.gov/calnet3/ Page 1 of 15 1. Scope CALNET 3 is designed to allow customers to easily order services without the need of going through a lengthy procurement process. CALNET 3 provides statewide telecommunications services for all State and local government agencies. Non-exempt State Agencies are mandated by policy to utilize the CALNET 3 Statewide Contract(s) to obtain “Required” telecommunications and network services unless otherwise authorized by the Department of Technology. Non-exempt State Agencies are those under the jurisdiction of the Executive Branch of California state government. Exempt State Agencies are encouraged, but are not required, to use the CALNET 3 Statewide Contract(s) to order telecommunications products and services. While the State of California makes CALNET 3 Statewide Contract(s) available to exempt governmental agencies, each agency should make its own determination whether these competitively bid contracts are consistent with its procurement policies and regulations. Exempt State Agencies are any agencies headed by constitutional officers. Local government agencies are encouraged, but are not required to use the CALNET 3 Statewide Contract(s) to order telecommunications services. Eligible local government agencies may use the CALNET 3 Statewide Contract(s) by completing an Authorization to Order agreement (ATO). While the State of California makes CALNET 3 Statewide Contract(s) available to local governmental agencies, each local agency should make its own determination whether these competitively bid contracts are consistent with its procurement policies and regulations. Local government agencies are any city, county, district or other governmental body empowered to expend public funds in accordance to the Office of Technology Services, Non-State Agency Service Policy and Agreement. Customers have the option of ordering like services from one or more contractors. 2. Contract Information CALNET 3, IFB-A contains six different telecommunications subcategories. CALNET 3, IFB-B contains seven different telecommunications categories/subcategories. Both IFB-A and IFB-B offer a variety of services. Each category/subcategory may contain multiple telecommunications providers. Customers have the option of choosing the vendor of their choice for their services. Following is a list of services by category/subcategory. IFB-A Category/Subcategory Type of Services 1.1 Dedicated Transport 1.2 MPLS, VPN & Converged VoIP Telephony 1.3 Standalone VoIP Telephony 1.4 Long Distance Calling 1.5 Toll Free Voice Calling 1.6 Legacy Telecommunications Page 2 of 15 See Attachment A for a list of Contractors and their awarded contracts (subcategory). IFB-B Category/Subcategory Type of Services 2 Network Based Web Conferencing 3 Metro Area Network (MAN) Ethernet (MAE) 4.1 SONET – Ring Connectivity 4.2 SONET – Point-to-Point 5 Managed Internet Services 6.1 Hosted IVR/ACD Services 7 Network Based Managed Security See Attachment B for a list of Contractors and their awarded contracts (category/subcategory). The CALNET 3 Product Catalogs can be found at http://marketing.dts.ca.gov/calnet3/ 3. Ordering Guidelines Ordering agencies must follow all applicable state mandated guidelines, i.e. Statewide Telecommunications Management Manual (STMM), State Contracting Manual (SCM), Government Code (GC), Management Memos (MM) and any Agency Directives. Ordering agencies are encouraged to obtain multiple quotes from the contractors identified in CALNET 3 to facilitate obtaining the best price for services. Non-exempt State Agencies o Agencies must have a designated Chief Agency Telecommunications Representative (CATR) or an Agency Telecommunications Representative (ATR) who can place order(s) for their agency. State Agencies are requires to use the STD. 20 to place orders for services. o Professional Services, Project Management or Consulting Services can only be in support of the “Required” services offered in the CALNET 3 Statewide Contract(s). State agencies must include a Statement of Work (SOW) along with the STD. 20. The SOW should identify the specific services that the CALNET 3 Contractor will render to the ordering agency. To order Professional Services, Project Management or Consulting Services, it is required that the STD. 20 and the SOW is submitted to: Statewide Telecommunications and Network Division Statewide Contracts Management Section Contract Customer Services Unit, Attn: Review Intake PO Box 1810, MS# Y14. Rancho Cordova, CA 95741 Statewide Telecommunications and Network Division (STND) staff will then send the approved STD. 20 and the SOW to the CALNET 3 contractor for fulfillment. A copy of the Page 3 of 15 approved documents will also be sent to the ordering agency to place in their procurement file. o Exemption requests – Non-exempt state agencies with a compelling business reason not to use the Required CALNET 3 service(s) must submit a written exemption request to the Department or Technology, Office of Technology Services (OTech), (STND) for evaluation and approval, prior to purchasing services elsewhere. The “Process and Procedure” to obtain an exemption request is outlined in STMM, Chapter 501.0 o Delegation – Agencies must obtain a Telecommunications Delegation from OTech/STND for CALNET 3 services specifically identified as requiring delegation. Refer to STMM Chapter 502.0 for detailed instruction regarding the Telecommunications Delegation process. Refer to the CALNET 3 online service catalogs for delegation requirements. o Services Ordering Designations – each service identified in Catalog B will have the following designations. These designations define customer ordering options. • Required Services – Non-exempt state agencies are mandated by policy to utilize the CALNET 3 contracts to obtain “Required” telecommunications and network services unless otherwise authorized by the California Department of Technology. • Discretionary Services – Agencies are not required to order Discretionary telecommunications and network services. Discretionary items can only be ordered if it directly supports a “Required” service. Local government agencies Local government agencies must complete a Non-State Agency Service Policy first to obtain eligibility. Once eligibility is established an ATO must be completed prior to your first order. Local governments are encouraged to use the STD. 20 to place orders for services but are not required to do so. Access to the Non-State Service Policy, ATO and the form 20 can be located at http://marketing.dts.ca.gov/calnet3/ Local government agencies with an ATO agreement have no “Required” or “Discretionary” procurement restrictions imposed by the state. Local government is required to follow their own procurement guidelines. 4. Resource and Contact Information CALNET 3 Statewide Contract(s), Service Catalogs, forms and policies are located at http://marketing.dts.ca.gov/calnet3/. Please refer any CALNET 3 questions to a CALNET representative @ 1-916-657-9150. Page 4 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name AT&T Awarded Category/Subcategory 1.1, 1.2, 1.3, 1.4, 1.5, 1.6 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.1 November 15, 2013 June 30, 2018 2 1.2 November 15, 2013 June 30, 2018 2 1.3 November 15, 2013 June 30, 2018 2 1.4 November 15, 2013 June 30, 2018 2 1.5 November 15, 2013 June 30, 2018 2 1.6 November 15, 2013 June 30, 2017 3 Contract Number C3-A-12-10-TS-01 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2700 Watt Avenue Rm 1213 Sacramento, CA 95820 Contact AT&T Customer Care Center Phone 1-877-972-6279 Fax - State 1-888-371-0200 Fax - local government North 1-888-515-7900 Fax - local government South 1-800-693-3304 Fax - healthcare 1-877-972-2684 Email - State GEM.North.State@att.com Email - local government GEM.North.Local@att.com Page 5 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name CenturyLink Awarded Category/Subcategory 1.4 & 1.5 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.4 November 15, 2013 June 30, 2018 2 1.5 November 15, 2013 June 30, 2018 2 Contract Number C3-A-12-10-TS-03 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2377 Gold Meadow Way, Suite 200 Gold River, CA 95670 Contact Michael Smith Phone 1-916-463-6268 Fax 1-916-463-6631 Email mike.smith1@centurylink.com Page 6 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name Integra Awarded Category/Subcategory 1.2 & 1.3 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.2 November 15, 2013 June 30, 2018 2 1.3 November 15, 2013 June 30, 2018 2 Contract Number C3-A-12-10-TS-09 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2495 Natomas Park Drive, Suite 300 Sacramento, CA 95833 Contact Haakon Austefjord Phone 1-800-333-4380 Fax 1-916-231-2210 Email CALNET3ORDERS@integratelecom.com Page 7 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name Jive Awarded Category/Subcategory 1.2 & 1.3 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.2 November 15, 2013 June 30, 2018 2 1.3 November 15, 2013 June 30, 2018 2 Contract Number C3-A-12-10-TS-10 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 1275 W 1600 North Orem, UT 84057 Contact CALNET 3 Account Team Phone – State & Local Government 877-333-8880 Fax – State & Local Government 1-866-372-5429 Email – State & Local Government gov+calnet@jive.com Phone - Education 888-850-3009 Fax - Education 1-866-372-5429 Email - Education edu+calnet@jive.com Page 8 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name NWN Awarded Category/Subcategory 1.2 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.2 November 15, 2013 June 30, 2018 2 Contract Number C3-A-12-10-TS-12 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 11931 Foundation Place, Suite 250 Gold River, CA 95670 Contact Chris Joslin Phone 1-916-637-2200 Fax 1-916-596-4800 Email SCA_Sales_Team@nwnit.com Page 9 of 15 ATTACHMENT A CALNET 3 ORDERING INFORMATION Contractor Name Verizon Awarded Category/Subcategory 1.1, 1.2, 1.3, 1.5 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 1.1 November 15, 2013 June 30, 2018 2 1.2 November 15, 2013 June 30, 2018 2 1.3 November 15, 2013 June 30, 2018 2 1.5 November 15, 2013 June 30, 2018 2 Contract Number C3-A-13-02-TS-08 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 11080 White Rock Rd, Suite 200 Rancho Cordova, CA 95670 Contact Ross Shapiro Phone 1-916-508-4707 Fax 1-888-3CALNET (1-888-322-5638) Email CALNET3-ORDERS@VERIZON.COM Page 10 of 15 ATTACHMENT B CALNET 3 ORDERING INFORMATION Contractor Name AT&T Awarded Category/Subcategory 2, 3, 4.2, 5, 6.1, 7 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 2 April 1, 2014 June 30, 2018 2 3 April 1, 2014 June 30, 2018 2 4.2 April 1, 2014 June 30, 2018 2 5 April 1, 2014 June 30, 2018 2 6.1 April 1, 2014 June 30, 2018 2 7 April 1, 2014 June 30, 2018 2 Contract Number C3-B-12-10-TS-01 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2700 Watt Avenue Rm 1213 Sacramento, CA 95820 Contact AT&T Customer Care Center Phone 1-877-972-6279 Fax - State 1-888-371-0200 Fax - local government North 1-888-515-7900 Fax - local government South 1-800-693-3304 Fax - healthcare 1-877-972-2684 Email - State GEM.North.State@att.com Email - local government GEM.North.Local@att.com Page 11 of 15 ATTACHMENT B CALNET 3 ORDERING INFORMATION Contractor Name CenturyLink Awarded Category/Subcategory 2, 3, 7 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 2 April 7, 2014 June 30, 2018 2 3 April 7, 2014 June 30, 2018 2 7 April 7, 2014 June 30, 2018 2 Contract Number C3-B-12-10-TS-03 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2377 Gold Meadow Way, Suite 200 Gold River, CA 95670 Contact Michael Smith Phone 1-916-463-6268 Fax 1-916-463-6631 Email mike.smith1@centurylink.com Page 12 of 15 ATTACHMENT B CALNET 3 ORDERING INFORMATION Contractor Name Integra Awarded Category/Subcategory 3, 4.1, 4.2, 5 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 3 April 7, 2014 June 30, 2018 2 4.1 April 7, 2014 June 30, 2018 2 4.2 April 7, 2014 June 30, 2018 2 5 April 7, 2014 June 30, 2018 2 Contract Number C3-B-12-10-TS-09 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 2495 Natomas Park Drive, Suite 300 Sacramento, CA 95833 Contact Haakon Austefjord Phone 1-800-333-4380 Fax 1-916-231-2210 Email CALNET3ORDERS@integratelecom.com Page 13 of 15 ATTACHMENT B CALNET 3 ORDERING INFORMATION Contractor Name NWN Awarded Category/Subcategory 2, 6.1 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 2 April 1, 2014 June 30, 2018 2 6.1 April 1, 2014 June 30, 2018 2 Contract Number C3-B-12-10-TS-12 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 11931 Foundation Place, Suite 250 Gold River, CA 95670 Contact Chris Joslin Phone 1-916-637-2200 Fax 1-916-596-4800 Email SCA_Sales_Team@nwnit.com Page 14 of 15 ATTACHMENT B CALNET 3 ORDERING INFORMATION Contractor Name Verizon Awarded Category/Subcategory 4.1, 4.2, 6.1, 7 Contract Term Subcategory Contract Award Contract End 1 Year Optional Extensions 4.1 April 7, 2014 June 30, 2018 2 4.2 April 7, 2014 June 30, 2018 2 6.1 April 7, 2014 June 30, 2018 2 7 April 7, 2014 June 30, 2018 2 Contract Number C3-B-13-02-TS-08 CALNET 3 http://marketing.dts.ca.gov/calnet3/ Ordering Address 11080 White Rock Rd, Suite 200 Rancho Cordova, CA 95670 Contact Ross Shapiro Phone 1-916-508-4707 Fax 1-888-3CALNET (1-888-322-5638) Email CALNET3-ORDERS@VERIZON.COM Page 15 of 15 City of Palo Alto (ID # 4328) City Council Staff Report Report Type: Consent Calendar Meeting Date: 3/17/2014 City of Palo Alto Page 1 Summary Title: CALNET2 AT&T Contract Extension Approval Title: Approval to Extend CALNET2 State Contract with AT&T for Telecommunications in an Amount Not to Exceed $400,000 Annually, Contract: C10133753 From: City Manager Lead Department: IT Department Recommendation Staff recommends that Council approve and authorize the City Manager or his designee to execute the necessary documentation to continue to utilize the State of California extended CALNET2 Contracts with AT&T (contract C10133753) for city-wide telecommunications services, term: January 30, 2014 and ending January 29, 2016 in an amount not to exceed $400,000 per year subject to annual appropriation of funds. Background On October 20, 2009, the Finance Committee forwarded to the City Council a recommendation to direct staff to pursue a CALNET2 contract for telecommunications services. The action was in response to the City’s Auditors audit of telephone rates that was presented to the Finance Committee on September 8, 2009 and the full Council on November 2, 2009. The City entered into the State of California CALNET2 contract on November 18, 2009, with Council approval (CMR: 427:09 attached). The CALNET2 contracts allowed for lower telecommunication rates as well as consolidated billing. In previous years, it was estimated that $540,000 was spent on services with AT&T annually. Based upon the Auditor’s Office calculations, the City could save approximately $235,000 annually by executing the CALNET2 contract. The term of the original CALNET2 contract was from January 30, 2007 and extended through January 29, 2014 (Attached Files: MSA1Amend16 012914.pdf and MSA2Amend7 012914.pdf). State contract CALNET3 is assumed to be CALNET2’s replacement; however, at this time, the State has not fully executed CALNET3. Instead, the State approved the extension of CALNET2 on January 23, 2014 for two City of Palo Alto Page 2 more years (January 30, 2014 – January 29, 2016). Discussion The State of California performed a competiive bid process for telecommunications services (RFP DGS-2053) which resulted in the execution of four Master Service Agreements (MSAs) collectively referred to as the CALNET2 contracts. There are approximately 1,800 agencies Statewide using CALNET2 services. Summary of CALNET2 Plan The services that the City utilizes are: MSA 1 (Module 1) – Core Services This Module encompasses voice and data services such as, business access lines, central office trunks, and T1s. MSA 2 (Module 2) – Long Distance Service for Voice This Module includes services such as long distance voice network services and functionality consisting of inter-state and international calling. Resource Impact The costs for this contract, $400,000 annually, were included in the Adopted FY 2014 Technology Fund Budget and assumed as part of the development of the FY 2015 Proposed Technology Fund Budget. No additional funding is needed for this contract amendment. Environmental Review Approval of these contracts do not constitute a project under the California Environmental Quality Act (CEQA); therefore, no Environmental Assessment is required. Attachments:  Approved Amendment MSA2 CALNET2 - Extension (PDF)  Approved Amendment MSA1 CALNET2 - Extension (PDF)  MSA1Amend16 012914 (PDF)  MSA2Amend7 012914 (PDF)  CMR 427-09 (PDF) 6.1.3.2.5 – Metropolitan Area Network (MAN) and 1 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 6.1.3.2.5 Service Identifier: Metropolitan Area Network (MAN) and Wide Area Network (WAN) Services Attachment 4 Pricing is for standard components only, additional buildout shall be considered on an ICB basis. Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge GigaMAN® GigaMAN Local Distribution Channel LNVX5 $ 1,350.00 $ 2,280.00 Per Channel N/A GigaMAN Repeater VU4X5 N/A $ 550.00 per additional repeater N/A GigaMAN Inter-Office Mileage - Variable 1L5X3 N/A $ 10.00 per mile N/A GigaMAN Inter-Office Mileage Fixed 1L5X3 $ - $ 160.00 channel N/A GigaMAN Channel Termination Diversity (Local Channel Diversity) CPAL5 $ - $ 600.00 channel N/A GigaMAN Alternate Wire Center Diversity CPAA5 $ - $ 960.00 channel N/A GigaMAN Inter-Wire Center Diversity CPAT5 $ - $ 475.00 circuit N/A GigaMAN Equipment Only Protection CPAE3 $ 625.00 $ 840.00 channel N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 2 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge GigaMAN Equipment plus Alternate Wire Center Path Protection CPAF3 $ 1,400.00 $ 1,280.00 channel N/A GigaMAN Equipment plus Channel Termination Path Protection CPAG3 $ 1,225.00 $ 1,140.00 channel N/A GigaMAN Inter-Wire Center Path Protection CPAH3 $ 625.00 $ 120.00 channel N/A GigaMAN Power Protection VBBG3 $ 475.00 $ 384.00 rack or cabinet N/A GigaMAN Administration Charge NRBAO $ 46.00 N/A order N/A DecaMAN® DecaMAN Local Distribution Channel LAN-PHY 1RSTX $ 1,500.00 $ 8,400.00 channel N/A DecaMAN Local Distribution Channel WAN-PHY 1RSTX $ 1,500.00 $ 10,560.00 channel N/A DecaMAN Interoffice Channel Mileage - Fixed JZ68S N/A $ 1,260.00 channel N/A DecaMAN Interoffice Channel Mileage - Variable JZ68S N/A $ 175.00 mile N/A DecaMAN Repeater VU4 N/A $ 1,920.00 per additional repeater N/A DecaMAN Channel Termination Diversity (Local Channel Diversity) CPALX $ 850.00 $ 2,160.00 channel N/A DecaMAN Alternate Wire Center Diversity CPAAX $ 950.00 $ 3,456.00 channel N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 3 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge DecaMAN Inter-Wire Center Diversity CPATX $ 700.00 $ 1,440.00 circuit N/A DecaMAN Equipment Only Protection CPAEX $ 3,000.00 $ 5,880.00 channel N/A DecaMAN Equipment plus Alternate Wire Center Path Protection CPAFX $ 4,500.00 $ 8,832.00 channel N/A DecaMAN Equipment plus Channel Termination Path Protection CPAGX $ 4,200.00 $ 7,920.00 channel N/A DecaMAN Inter-Wire Center Path Protection CPAHX $ 625.00 $ 480.00 circuit N/A DecaMAN Power Protection VBBGX $ 475.00 $ 420.00 rack or cabinet N/A DecaMAN Administration Charge NRBAO $ 46.00 N/A order N/A FibreMAN® FibreMAN Local Distribution Channel - 1 Gbps 25P8X $ 1,500.00 $ 2,850.00 channel N/A FibreMAN Local Distribution Channel - 2 Gbps 25P9X $ 1,500.00 $ 4,000.00 channel N/A FibreMAN Repeater VU4 $ - $ 1,150.00 per additional repeater N/A FibreMAN Alternate Wire Center Diversity AVOYX $ - $ 1,200.00 channel N/A FibreMAN Channel Termination Diversity (Local Channel Diversity) DJVYX $ - $ 750.00 channel N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 4 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge FibreMAN Inter-Wire Center Diversity DEQYX $ - $ 500.00 circuit N/A FibreMAN Inter-Office Mileage - Fixed JZ4XS $ - $ 200.00 channel N/A FibreMAN Inter-Office Mileage - Variable JZ4XS $ - $ 100.00 mile N/A MON Ring MON Ring Customer Prem Node F2ND1 $ - $ 4,680.00 node N/A MON Ring Customer Prem Node F2NDS $ - $ 3,510.00 node N/A MON Ring Central Office Node F2NC1 $ - $ 4,680.00 node N/A MON Ring Central Office Node F2NCS $ - $ 3,510.00 node N/A MON Ring Interoffice Mileage 1L5X5 $ - $ 195.00 ring N/A MON Bulk Power CBVDX $ - $ 1,240.00 node N/A MON Bulk Power CVBDS $ - $ 992.00 node N/A MON Ring Central Office Optical Amplifier - Per location C-Band 67QXX $ - $ 3,240.00 amplifier N/A MON Ring Central Office Optical Amplifier - Per location L-Band 67QSX $ - $ 3,240.00 amplifier N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 5 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge MON Ring Central Office Regenerator V8RXX $ - $ 4,500.00 regenerator N/A MON Ring Central Office Regenerator V8R2C $ - $ 9,000.00 regenerator N/A MON Ring Port ETR Unprotected POYKW $ - $ 585.00 port N/A MON Ring Port Fibre Channel POYNW $ - $ 720.00 port N/A MON Ring Port Fibre Channel Protected POYNP $ - $ 1,440.00 port N/A MON Ring Port Fibre Channel 2G POYYW $ - $ 1,020.00 port N/A MON Ring Port Fibre Channel 2G Protected POYYP $ - $ 2,040.00 port N/A MON Ring Port FICON POYMW $ - $ 585.00 port N/A MON Ring Port FICON Protected POYMP $ - $ 1,170.00 port N/A MON Ring Port FICON 2G POYWW $ - $ 1,020.00 port N/A MON Ring Channel Port FICON 2G POYWP $ - $ 2,040.00 port N/A MON Ring Port Gigabit Ethernet POYLW $ - $ 720.00 port N/A MON Ring Port Gigabit Ethernet Protected POYLP $ - $ 1,440.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 6 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge MON Ring Port 10W Gigabit Ethernet POYTW $ - $ 9,000.00 port N/A MON Ring Port 10W Gigabit Ethernet Protected POYTP $ - $ 12,000.00 port N/A MON Ring Port 10L Gigabit Ethernet POYUW $ - $ 9,225.00 port N/A MON Ring Port 10L Gigabit Ethernet Protected POYUP $ - $ 12,300.00 port N/A MON Ring Port SONET OC- 12/OC-12c POYFW $ - $ 780.00 port N/A MON Ring Port SONET OC- 12/OC-12c Protected POYFP $ - $ 1,560.00 port N/A MON Ring Port SONET OC- 48/OC-48c POYGW $ - $ 2,640.00 port N/A MON Ring Port SONET OC- 48/OC-48c Protected POYGP $ - $ 3,960.00 port N/A MON Ring Port SONET OC- 192/OC-192c POYOW $ - $ 9,000.00 port N/A MON Ring Port SONET OC- 192/OC-192c Protected POYOP $ - $ 12,000.00 port N/A MON Ring Fibre Channel SRM Port POY6W $ - $ 300.00 port N/A MON Ring FibreChannel SRM Port Protected POY6P $ - $ 600.00 port N/A MON Ring Ficon SRM Port POY7W $ - $ 240.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 7 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge MON Ring Ficon SRM Port Protected POY7P $ - $ 480.00 port N/A MON Gigabit Ethernet SRM Port POY4W $ - $ 300.00 port N/A MON Gigabit Ethernet SRM Port Protected POY4P $ - $ 600.00 port N/A MON SONET OC-12/OC-12c SRM Port POY5W $ - $ 300.00 port N/A MON SONET OC-12/OC-12c SRM Port Protected POY5P $ - $ 600.00 port N/A MON SONET OC-3/OC-3c SRM Port POYEW $ - $ 60.00 port N/A MON SONET OC-3/OC-3c SRM Port POYEP $ - $ 60.00 port N/A MON ESCON SRM Port POYHW $ - $ 60.00 port N/A MON ESCON SRM Port Protected POYHP $ - $ 60.00 port N/A OPT-E-MAN® OPT-E-MAN Basic Connection 10/100 Mbps P9FEX N/A $ 323.61 port N/A OPT-E-MAN Basic Connection Gigabit Ethernet P9FGX N/A $ 681.66 port N/A OPT-E-MAN Basic Plus Connection 10/100 Mbps P9FFX N/A $ 323.61 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 8 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OPT-E-MAN Basic Plus Connection Gigabit Ethernet P9FHX N/A $ 681.66 port N/A OPT-E-MAN Additional MAC Addresses (51-100) M2CAX N/A $ 4.00 N/A OPT-E-MAN Repeater Service VU4 N/A $ 260.00 repeater N/A OPT-E-MAN Service Order Change Charge NHCEO $ 75.00 N/A N/A OPT-E-MAN Miscellaneous Change Charge NHCEN $ 50.00 N/A N/A OPT-E-MAN Service Order Cancellation Charge OGCEO $ 200.00 N/A N/A OPT-E-MAN Expedite Charge EODEO $ 300.00 N/A N/A OPT-E-MAN Ethernet Virtual Connection (EVC) OMEVC $ - $ - virtual circuit N/A Best Effort Grade of Service OPT-E-MAN Committed Information Rate – 2 Mbps Best Effort R6E2E N/A $ 50.02 port N/A OPT-E-MAN Committed Information Rate – 4 Mbps Best Effort R6E4E N/A $ 75.04 port N/A OPT-E-MAN Committed Information Rate – 8 Mbps Best Effort R6E8E N/A $ 133.41 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 9 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Bronze Grade of Service OPT-E-MAN Committed Information Rate – 2 Mbps Bronze R6E2B N/A $ 58.85 port N/A OPT-E-MAN Committed Information Rate – 4 Mbps Bronze R6E4B N/A $ 88.28 port N/A OPT-E-MAN Committed Information Rate – 5 Mbps Bronze R6EAB N/A $ 102.02 port N/A OPT-E-MAN Committed Information Rate – 8 Mbps Bronze R6E8B N/A $ 156.95 port N/A OPT-E-MAN Committed Information Rate – 10 Mbps Bronze R6EBB N/A $ 305.06 port N/A OPT-E-MAN Committed Information Rate – 20 Mbps Bronze R6EDB N/A $ 427.67 port N/A OPT-E-MAN Committed Information Rate – 50 Mbps Bronze R6EHB N/A $ 521.84 port N/A OPT-E-MAN Committed Information Rate – 100 Mbps Bronze R6ELB N/A $ 616.01 port N/A OPT-E-MAN Committed Information Rate – 150 Mbps Bronze R6ENB N/A $ 392.26 port N/A OPT-E-MAN Committed Information Rate – 250 Mbps Bronze R6EQB N/A $ 588.54 port N/A OPT-E-MAN Committed Information Rate – 500 Mbps R6ETB N/A $ 686.63 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 10 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Bronze OPT-E-MAN Committed Information Rate – 600 Mbps Bronze R6EUB N/A $ 735.68 port N/A OPT-E-MAN Committed Information Rate – 1000 Mbps Bronze R6EZB N/A $ 778.83 port N/A Silver Grade of Service OPT-E-MAN Committed Information Rate – 2 Mbps Silver R6E2C N/A $ 58.85 port N/A OPT-E-MAN Committed Information Rate – 4 Mbps Silver R6E4C N/A $ 88.28 port N/A OPT-E-MAN Committed Information Rate – 5 Mbps Silver R6EAC N/A $ 102.02 port N/A OPT-E-MAN Committed Information Rate – 8 Mbps Silver R6E8C N/A $ 156.95 port N/A OPT-E-MAN Committed Information Rate – 10 Mbps Silver R6EBC N/A $ 368.82 port N/A OPT-E-MAN Committed Information Rate – 20 Mbps Silver R6EDC N/A $ 503.20 port N/A OPT-E-MAN Committed Information Rate – 50 Mbps Silver R6EHC N/A $ 607.18 port N/A OPT-E-MAN Committed Information Rate – 100 Mbps Silver R6ELC N/A $ 711.15 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 11 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OPT-E-MAN Committed Information Rate – 150 Mbps Silver R6ENC N/A $ 490.45 port N/A OPT-E-MAN Committed Information Rate – 250 Mbps Silver R6EQC N/A $ 784.72 port N/A OPT-E-MAN Committed Information Rate – 500 Mbps Silver R6ETC N/A $ 882.81 port N/A OPT-E-MAN Committed Information Rate – 600 Mbps Silver R6EUC N/A $ 907.33 port N/A OPT-E-MAN Committed Information Rate – 1000 Mbps Silver R6EZC N/A $ 924.99 port N/A AT&T Switched Ethernet (ASE) Service and Features Basic Service Arrangement (Basic or BSA) Ports ASE (BSA) Connection 10/100 Mbps EYQEX N/A $225.00 port N/A ASE (BSA) Connection 1 Gigabit Ethernet EYQFX N/A $632.50 port N/A ASE (BSA) Connection 10 Gigabit Ethernet EYQGX N/A $2,280.00 port N/A Basic Service Arrangement Class of Service (CoS) and Committed Information Rate (CIR) Real Time 6.1.3.2.5 – Metropolitan Area Network (MAN) and 12 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 2 Mbps Real Time R6E2XRT N/A $61.20 port N/A ASE (BSA) Committed Information Rate – 4 Mbps Real Time R6E4XRT N/A $104.50 port N/A ASE (BSA) Committed Information Rate – 5 Mbps Real Time R6EAXRT N/A $130.00 port N/A ASE (BSA) Committed Information Rate – 8 Mbps Real Time R6E8XRT N/A $150.00 port N/A ASE (BSA) Committed Information Rate – 10 Mbps Real Time R6EBXRT N/A $202.00 port N/A ASE (BSA) Committed Information Rate – 20 Mbps Real Time R6EDXRT N/A $260.00 port N/A ASE (BSA) Committed Information Rate – 50 Mbps Real Time R6EHXRT N/A $496.40 port N/A ASE (BSA) Committed Information Rate – 100 Mbps Real Time R6ELXRT N/A $561.00 port N/A ASE (BSA) Committed Information Rate – 150 Mbps Real Time R6ENXRT N/A $356.00 port N/A ASE (BSA) Committed Information Rate – 250 Mbps Real Time R6EQXRT N/A $514.80 port N/A ASE (BSA) Committed Information Rate – 500 Mbps Real Time R6ETXRT N/A $680.00 port N/A ASE (BSA) Committed Information Rate – 600 Mbps Real Time R6EUXRT N/A $775.00 port N/A ASE (BSA) Committed Information Rate – 1000 Mbps Real Time R6EZXRT N/A $877.50 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 13 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 2000 Mbps Real Time R61BXRT N/A $1,391.50 port N/A ASE (BSA) Committed Information Rate – 2500 Mbps Real Time R61CXRT N/A $1,669.80 port N/A ASE (BSA) Committed Information Rate – 4000 Mbps Real Time R61FXRT N/A $1,971.10 port N/A ASE (BSA) Committed Information Rate – 5000 Mbps Real Time R61HXRT N/A $2,318.40 port N/A ASE (BSA) Committed Information Rate – 7500 Mbps Real Time R61NXRT N/A $3,045.20 port N/A ASE (BSA) Committed Information Rate – 9500 Mbps Real Time R61RXRT N/A $3,624.80 port N/A ASE (BSA) Committed Information Rate – 10000 Mbps Real Time R61SXRT N/A $3,767.40 port N/A Interactive ASE (BSA) Committed Information Rate – 2 Mbps Interactive R6E2XIA N/A $56.40 port N/A ASE (BSA) Committed Information Rate – 4 Mbps Interactive R6E4XIA N/A $98.80 port N/A ASE (BSA) Committed Information Rate – 5 Mbps Interactive R6EAXIA N/A $122.00 port N/A ASE (BSA) Committed Information Rate – 8 Mbps Interactive R6E8XIA N/A $140.00 port N/A ASE (BSA) Committed Information Rate – 10 Mbps Interactive R6EBXIA N/A $188.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 14 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 20 Mbps Interactive R6EDXIA N/A $242.00 port N/A ASE (BSA) Committed Information Rate – 50 Mbps Interactive R6EHXIA N/A $459.00 port N/A ASE (BSA) Committed Information Rate – 100 Mbps Interactive R6ELXIA N/A $523.60 port N/A ASE (BSA) Committed Information Rate – 150 Mbps Interactive R6ENXIA N/A $330.00 port N/A ASE (BSA) Committed Information Rate – 250 Mbps Interactive R6EQXIA N/A $479.60 port N/A ASE (BSA) Committed Information Rate – 500 Mbps Interactive R6ETXIA N/A $632.50 port N/A ASE (BSA) Committed Information Rate – 600 Mbps Interactive R6EUXIA N/A $722.50 port N/A ASE (BSA) Committed Information Rate – 1000 Mbps Interactive R6EZXIA N/A $820.00 port N/A ASE (BSA) Committed Information Rate – 2000 Mbps Interactive R61BXIA N/A $1,301.80 port N/A ASE (BSA) Committed Information Rate – 2500 Mbps Interactive R61CXIA N/A $1,559.40 port N/A ASE (BSA) Committed Information Rate – 4000 Mbps Interactive R61FXIA N/A $1,842.30 port N/A ASE (BSA) Committed Information Rate – 5000 Mbps Interactive R61HXIA N/A $2,166.60 port N/A ASE (BSA) Committed Information Rate – 7500 Mbps Interactive R61NXIA N/A $2,845.10 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 15 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 9500 Mbps Interactive R61RXIA N/A $3,385.60 port N/A ASE (BSA) Committed Information Rate – 10000 Mbps Interactive R61SXIA N/A $3,521.30 port N/A Business Critical-High ASE (BSA) Committed Information Rate – 2 Mbps Business Critical High R6E2XBH N/A $48.00 port N/A ASE (BSA) Committed Information Rate – 4 Mbps Business Critical High R6E4XBH N/A $86.45 port N/A ASE (BSA) Committed Information Rate – 5 Mbps Business Critical High R6EAXBH N/A $110.00 port N/A ASE (BSA) Committed Information Rate – 8 Mbps Business Critical High R6E8XBH N/A $131.00 port N/A ASE (BSA) Committed Information Rate – 10 Mbps Business Critical High R6EBXBH N/A $166.00 port N/A ASE (BSA) Committed Information Rate – 20 Mbps Business Critical High R6EDXBH N/A $220.00 port N/A ASE (BSA) Committed Information Rate – 50 Mbps Business Critical High R6EHXBH N/A $421.60 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 16 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 100 Mbps Business Critical High R6ELXBH N/A $486.20 port N/A ASE (BSA) Committed Information Rate – 150 Mbps Business Critical High R6ENXBH N/A $317.00 port N/A ASE (BSA) Committed Information Rate – 250 Mbps Business Critical High R6EQXBH N/A $431.20 port N/A ASE (BSA) Committed Information Rate – 500 Mbps Business Critical High R6ETXBH N/A $577.50 port N/A ASE (BSA) Committed Information Rate – 600 Mbps Business Critical High R6EUXBH N/A $667.50 port N/A ASE (BSA) Committed Information Rate – 1000 Mbps Business Critical High R6EZXBH N/A $765.00 port N/A ASE (BSA) Committed Information Rate – 2000 Mbps Business Critical High R61BXBH N/A $1,258.10 port N/A ASE (BSA) Committed Information Rate – 2500 Mbps Business Critical High R61CXBH N/A $1,507.65 port N/A ASE (BSA) Committed Information Rate – 4000 Mbps Business Critical High R61FXBH N/A $1,781.35 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 17 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 5000 Mbps Business Critical High R61HXBH N/A $2,095.30 port N/A ASE (BSA) Committed Information Rate – 7500 Mbps Business Critical High R61NXBH N/A $2,750.80 port N/A ASE (BSA) Committed Information Rate – 9500 Mbps Business Critical High R61RXBH N/A $3,274.05 port N/A ASE (BSA) Committed Information Rate – 10000 Mbps Business Critical High R61SXBH N/A $3,405.15 port N/A Business Critical-Medium ASE (BSA) Committed Information Rate – 2 Mbps Business Critical Medium R6E2XBM N/A $39.60 port N/A ASE (BSA) Committed Information Rate – 4 Mbps Business Critical Medium R6E4XBM N/A $74.10 port N/A ASE (BSA) Committed Information Rate – 5 Mbps Business Critical Medium R6EAXBM N/A $100.00 port N/A ASE (BSA) Committed Information Rate – 8 Mbps Business Critical Medium R6E8XBM N/A $122.00 port N/A ASE (BSA) Committed Information Rate – 10 Mbps Business Critical R6EBXBM N/A $144.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 18 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Medium ASE (BSA) Committed Information Rate – 20 Mbps Business Critical Medium R6EDXBM N/A $198.00 port N/A ASE (BSA) Committed Information Rate – 50 Mbps Business Critical Medium R6EHXBM N/A $384.20 port N/A ASE (BSA) Committed Information Rate – 100 Mbps Business Critical Medium R6ELXBM N/A $448.80 port N/A ASE (BSA) Committed Information Rate – 150 Mbps Business Critical Medium R6ENXBM N/A $304.00 port N/A ASE (BSA) Committed Information Rate – 250 Mbps Business Critical Medium R6EQXBM N/A $382.80 port N/A ASE (BSA) Committed Information Rate – 500 Mbps Business Critical Medium R6ETXBM N/A $522.50 port N/A ASE (BSA) Committed Information Rate – 600 Mbps Business Critical Medium R6EUXBM N/A $612.50 port N/A ASE (BSA) Committed Information Rate – 1000 Mbps Business Critical Medium R6EZXBM N/A $710.00 port N/A ASE (BSA) Committed Information Rate – 2000 Mbps Business Critical R61BXBM N/A $1,214.40 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 19 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Medium ASE (BSA) Committed Information Rate – 2500 Mbps Business Critical Medium R61CXBM N/A $1,455.90 port N/A ASE (BSA) Committed Information Rate – 4000 Mbps Business Critical Medium R61FXBM N/A $1,720.40 port N/A ASE (BSA) Committed Information Rate – 5000 Mbps Business Critical Medium R61HXBM N/A $2,024.00 port N/A ASE (BSA) Committed Information Rate – 7500 Mbps Business Critical Medium R61NXBM N/A $2,656.50 port N/A ASE (BSA) Committed Information Rate – 9500 Mbps Business Critical Medium R61RXBM N/A $3,162.50 port N/A ASE (BSA) Committed Information Rate – 10000 Mbps Business Critical Medium R61SXBM N/A $3,289.00 port N/A Non-Critical High ASE (BSA) Committed Information Rate – 2 Mbps Non-Critical High R6E2XNH N/A $37.20 port N/A ASE (BSA) Committed Information Rate – 4 Mbps Non-Critical High R6E4XNH N/A $70.30 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 20 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 5 Mbps Non-Critical High R6EAXNH N/A $93.00 port N/A ASE (BSA) Committed Information Rate – 8 Mbps Non-Critical High R6E8XNH N/A $114.00 port N/A ASE (BSA) Committed Information Rate – 10 Mbps Non-Critical High R6EBXNH N/A $134.00 port N/A ASE (BSA) Committed Information Rate – 20 Mbps Non-Critical High R6EDXNH N/A $185.00 port N/A ASE (BSA) Committed Information Rate – 50 Mbps Non-Critical High R6EHXNH N/A $358.70 port N/A ASE (BSA) Committed Information Rate – 100 Mbps Non-Critical High R6ELXNH N/A $418.20 port N/A ASE (BSA) Committed Information Rate – 150 Mbps Non-Critical High R6ENXNH N/A $282.00 port N/A ASE (BSA) Committed Information Rate – 250 Mbps Non-Critical High R6EQXNH N/A $355.30 port N/A ASE (BSA) Committed Information Rate – 500 Mbps Non-Critical High R6ETXNH N/A $486.25 port N/A ASE (BSA) Committed Information Rate – 600 Mbps Non-Critical High R6EUXNH N/A $570.00 port N/A ASE (BSA) Committed Information Rate – 1000 Mbps Non-Critical High R6EZXNH N/A $660.00 port N/A ASE (BSA) Committed Information Rate – 2000 Mbps Non-Critical High R61BXNH N/A $1,131.60 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 21 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (BSA) Committed Information Rate – 2500 Mbps Non-Critical High R61CXNH N/A $1,357.00 port N/A ASE (BSA) Committed Information Rate – 4000 Mbps Non-Critical High R61FXNH N/A $1,603.10 port N/A ASE (BSA) Committed Information Rate – 5000 Mbps Non-Critical High R61HXNH N/A $1,886.00 port N/A ASE (BSA) Committed Information Rate – 7500 Mbps Non-Critical High R61NXNH N/A $2,475.95 port N/A ASE (BSA) Committed Information Rate – 9500 Mbps Non-Critical High R61RXNH N/A $2,947.45 port N/A ASE (BSA) Committed Information Rate – 10000 Mbps Non-Critical High R61SXNH N/A $3,064.75 port N/A Per Packet Class of Service (PPCoS) Arrangement Ports N/A ASE (PPCoS) Connection 10/100 Mbps EYQLX N/A $294.00 port N/A ASE (PPCoS) Connection 1 Gigabit Ethernet EYQMX N/A $759.00 port N/A ASE (PPCoS) Connection 10 Gigabit Ethernet EYQNX N/A $2,736.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 22 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Per Packet Class of Service Arrangement Class of Service (CoS) Packages and Committed Information Rate (CIR) Multimedia High ASE (PPCoS) Committed Information Rate – 2 Mbps Multimedia High R6E2XMH N/A $61.20 port N/A ASE (PPCoS) Committed Information Rate – 4 Mbps Multimedia High R6E4XMH N/A $104.50 port N/A ASE (PPCoS) Committed Information Rate – 5 Mbps Multimedia High R6EAXMH N/A $130.00 port N/A ASE (PPCoS) Committed Information Rate – 8 Mbps Multimedia High R6E8XMH N/A $150.00 port N/A ASE (PPCoS) Committed Information Rate – 10 Mbps Multimedia High R6EBXMH N/A $202.00 port N/A ASE (PPCoS) Committed Information Rate – 20 Mbps Multimedia High R6EDXMH N/A $260.00 port N/A ASE (PPCoS) Committed Information Rate – 50 Mbps Multimedia High R6EHXMH N/A $496.40 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 23 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (PPCoS) Committed Information Rate – 100 Mbps Multimedia High R6ELXMH N/A $561.00 port N/A ASE (PPCoS) Committed Information Rate – 150 Mbps Multimedia High R6ENXMH N/A $356.00 port N/A ASE (PPCoS) Committed Information Rate – 250 Mbps Multimedia High R6EQXMH N/A $514.80 port N/A ASE (PPCoS) Committed Information Rate – 500 Mbps Multimedia High R6ETXMH N/A $680.00 port N/A ASE (PPCoS) Committed Information Rate – 600 Mbps Multimedia High R6EUXMH N/A $775.00 port N/A ASE (PPCoS) Committed Information Rate – 1000 Mbps Multimedia High R6EZXMH N/A $877.50 port N/A ASE (PPCoS) Committed Information Rate – 2000 Mbps Multimedia High R61BXMH N/A $1,391.50 port N/A ASE (PPCoS) Committed Information Rate – 2500 Mbps Multimedia High R61CXMH N/A $1,669.80 port N/A ASE (PPCoS) Committed Information Rate – 4000 Mbps Multimedia High R61FXMH N/A $1,971.10 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 24 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (PPCoS) Committed Information Rate – 5000 Mbps Multimedia High R61HXMH N/A $2,318.40 port N/A ASE (PPCoS) Committed Information Rate – 7500 Mbps Multimedia High R61NXMH N/A $3,045.20 port N/A ASE (PPCoS) Committed Information Rate – 9500 Mbps Multimedia High R61RXMH N/A $3,624.80 port N/A ASE (PPCoS) Committed Information Rate – 10000 Mbps Multimedia High R61SXMH N/A $3,767.40 port N/A Multimedia Standard ASE (PPCoS) Committed Information Rate – 2 Mbps Multimedia Standard R6E2XMS N/A $56.40 port N/A ASE (PPCoS) Committed Information Rate – 4 Mbps Multimedia Standard R6E4XMS N/A $98.80 port N/A ASE (PPCoS) Committed Information Rate – 5 Mbps Multimedia Standard R6EAXMS N/A $122.00 port N/A ASE (PPCoS) Committed Information Rate – 8 Mbps Multimedia Standard R6E8XMS N/A $140.00 port N/A ASE (PPCoS) Committed Information Rate – 10 Mbps R6EBXMS N/A $188.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 25 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Multimedia Standard ASE (PPCoS) Committed Information Rate – 20 Mbps Multimedia Standard R6EDXMS N/A $242.00 port N/A ASE (PPCoS) Committed Information Rate – 50 Mbps Multimedia Standard R6EHXMS N/A $459.00 port N/A ASE (PPCoS) Committed Information Rate – 100 Mbps Multimedia Standard R6ELXMS N/A $523.60 port N/A ASE (PPCoS) Committed Information Rate – 150 Mbps Multimedia Standard R6ENXMS N/A $330.00 port N/A ASE (PPCoS) Committed Information Rate – 250 Mbps Multimedia Standard R6EQXMS N/A $479.60 port N/A ASE (PPCoS) Committed Information Rate – 500 Mbps Multimedia Standard R6ETXMS N/A $632.50 port N/A ASE (PPCoS) Committed Information Rate – 600 Mbps Multimedia Standard R6EUXMS N/A $722.50 port N/A ASE (PPCoS) Committed Information Rate – 1000 Mbps Multimedia Standard R6EZXMS N/A $820.00 port N/A ASE (PPCoS) Committed Information Rate – 2000 Mbps R61BXMS N/A $1,301.80 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 26 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Multimedia Standard ASE (PPCoS) Committed Information Rate – 2500 Mbps Multimedia Standard R61CXMS N/A $1,559.40 port N/A ASE (PPCoS) Committed Information Rate – 4000 Mbps Multimedia Standard R61FXMS N/A $1,842.30 port N/A ASE (PPCoS) Committed Information Rate – 5000 Mbps Multimedia Standard R61HXMS N/A $2,166.60 port N/A ASE (PPCoS) Committed Information Rate – 7500 Mbps Multimedia Standard R61NXMS N/A $2,845.10 port N/A ASE (PPCoS) Committed Information Rate – 9500 Mbps Multimedia Standard R61RXMS N/A $3,385.60 port N/A ASE (PPCoS) Committed Information Rate – 10000 Mbps Multimedia Standard R61SXMS N/A $3,521.30 port N/A Critical Data ASE (PPCoS) Committed Information Rate – 2 Mbps Critical Data R6E2XCD N/A $39.60 port N/A ASE (PPCoS) Committed Information Rate – 4 Mbps Critical Data R6E4XCD N/A $74.10 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 27 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (PPCoS) Committed Information Rate – 5 Mbps Critical Data R6EAXCD N/A $100.00 port N/A ASE (PPCoS) Committed Information Rate – 8 Mbps Critical Data R6E8XCD N/A $122.00 port N/A ASE (PPCoS) Committed Information Rate – 10 Mbps Critical Data R6EBXCD N/A $144.00 port N/A ASE (PPCoS) Committed Information Rate – 20 Mbps Critical Data R6EDXCD N/A $198.00 port N/A ASE (PPCoS) Committed Information Rate – 50 Mbps Critical Data R6EHXCD N/A $384.20 port N/A ASE (PPCoS) Committed Information Rate – 100 Mbps Critical Data R6ELXCD N/A $448.80 port N/A ASE (PPCoS) Committed Information Rate – 150 Mbps Critical Data R6ENXCD N/A $304.00 port N/A ASE (PPCoS) Committed Information Rate – 250 Mbps Critical Data R6EQXCD N/A $382.80 port N/A ASE (PPCoS) Committed Information Rate – 500 Mbps Critical Data R6ETXCD N/A $522.50 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 28 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge ASE (PPCoS) Committed Information Rate – 600 Mbps Critical Data R6EUXCD N/A $612.50 port N/A ASE (PPCoS) Committed Information Rate – 1000 Mbps Critical Data R6EZXCD N/A $710.00 port N/A ASE (PPCoS) Committed Information Rate – 2000 Mbps Critical Data R61BXCD N/A $1,214.40 port N/A ASE (PPCoS) Committed Information Rate – 2500 Mbps Critical Data R61CXCD N/A $1,455.90 port N/A ASE (PPCoS) Committed Information Rate – 4000 Mbps Critical Data R61FXCD N/A $1,720.40 port N/A ASE (PPCoS) Committed Information Rate – 5000 Mbps Critical Data R61HXCD N/A $2,024.00 port N/A ASE (PPCoS) Committed Information Rate – 7500 Mbps Critical Data R61NXCD N/A $2,656.50 port N/A ASE (PPCoS) Committed Information Rate – 9500 Mbps Critical Data R61RXCD N/A $3,162.50 port N/A ASE (PPCoS) Committed Information Rate – 10000 Mbps Critical Data R61SXCD N/A $3,289.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 29 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Business Data ASE (PPCoS) Committed Information Rate – 2 Mbps Business Data R6E2XBD N/A $37.20 port N/A ASE (PPCoS) Committed Information Rate – 4 Mbps Business Data R6E4XBD N/A $70.30 port N/A ASE (PPCoS) Committed Information Rate – 5 Mbps Business Data R6EAXBD N/A $93.00 port N/A ASE (PPCoS) Committed Information Rate – 8 Mbps Business Data R6E8XBD N/A $114.00 port N/A ASE (PPCoS) Committed Information Rate – 10 Mbps Business Data R6EBXBD N/A $134.00 port N/A ASE (PPCoS) Committed Information Rate – 20 Mbps Business Data R6EDXBD N/A $185.00 port N/A ASE (PPCoS) Committed Information Rate – 50 Mbps Business Data R6EHXBD N/A $358.70 port N/A ASE (PPCoS) Committed Information Rate – 100 Mbps Business Data R6ELXBD N/A $418.20 port N/A ASE (PPCoS) Committed Information Rate – 150 Mbps R6ENXBD N/A $282.00 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 30 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Business Data ASE (PPCoS) Committed Information Rate – 250 Mbps Business Data R6EQXBD N/A $355.30 port N/A ASE (PPCoS) Committed Information Rate – 500 Mbps Business Data R6ETXBD N/A $486.25 port N/A ASE (PPCoS) Committed Information Rate – 600 Mbps Business Data R6EUXBD N/A $570.00 port N/A ASE (PPCoS) Committed Information Rate – 1000 Mbps Business Data R6EZXBD N/A $660.00 port N/A ASE (PPCoS) Committed Information Rate – 2000 Mbps Business Data R61BXBD N/A $1,131.60 port N/A ASE (PPCoS) Committed Information Rate – 2500 Mbps Business Data R61CXBD N/A $1,357.00 port N/A ASE (PPCoS) Committed Information Rate – 4000 Mbps Business Data R61FXBD N/A $1,603.10 port N/A ASE (PPCoS) Committed Information Rate – 5000 Mbps Business Data R61HXBD N/A $1,886.00 port N/A ASE (PPCoS) Committed Information Rate – 7500 Mbps R61NXBD N/A $2,475.95 port N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 31 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Business Data ASE (PPCoS) Committed Information Rate – 9500 Mbps Business Data R61RXBD N/A $2,947.45 port N/A ASE (PPCoS) Committed Information Rate – 10000 Mbps Business Data R61SXBD N/A $3,064.75 port N/A Optional Features ASE Additional MAC Addresses (51-100) Per Port M2CBX $0.00 $0.00 port $0.00 ASE Regenerator 10/100 Mbps port EYQHX $0.00 $260.80 port $0.00 ASE Regenerator 1 Gbps port EYQJX $0.00 $260.80 port $0.00 ASE Regenerator 10 Gbps port EYQKX $0.00 $768.00 port $0.00 ASE Administrative Change Charge ORCMX $49.98 $0.00 Per order $49.98 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OPT-E-MAN (OEM) Managed Service Bundles w/ Standard Features 6.1.3.2.5 – Metropolitan Area Network (MAN) and 32 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge 10/100 Mbps Connection – Bronze CIR Grade of Service OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 2 Mbps Bronze w Type 7A Router Cu Ethernet OEMB2A $143.00 $751.45 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 2 Mbps Bronze w Type 22A Router Cu Ethernet OEMB2B $143.00 $1,009.84 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 4 Mbps Bronze w Type 7A Router Cu Ethernet OEMB4A $143.00 $780.88 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 4 Mbps Bronze w Type 22A Router Cu Ethernet OEMB4B $143.00 $1,039.27 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 5 Mbps Bronze w Type 7A Router Cu Ethernet OEMB5A $143.00 $794.62 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 5 Mbps Bronze w Type 22A Router Cu Ethernet OEMB5B $143.00 $1,053.01 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection OEMB8A $143.00 $849.55 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 33 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge 10/100 Mbps – 8 Mbps Bronze w Type 7A Router Cu Ethernet OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 8 Mbps Bronze w Type 22A Router Cu Ethernet OEMB8B $143.00 $1,107.94 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 10 Mbps Bronze w Type 7A Router Cu Ethernet OEMB10A $143.00 $997.66 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 10 Mbps Bronze w Type 22A Router Cu Ethernet OEMB10B $143.00 $1,256.05 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 20 Mbps Bronze w Type 7A Router Cu Ethernet OEMB20A $143.00 $1,120.27 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 20 Mbps Bronze w Type 22A Router Cu Ethernet OEMB20B $143.00 $1,378.66 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 50 Mbps Bronze w Type 22A Router Cu Ethernet OEMB50A $143.00 $1,472.83 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection OEMB50B $143.00 $1,589.38 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 34 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge 10/100 Mbps – 50 Mbps Bronze w Type 10A Router Cu Ethernet OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 100 Mbps Bronze w Type 10A Router Cu Ethernet OEMB100A $143.00 $1,683.55 Bundle N/A 10/100 Mbps Connection – Silver CIR Grade of Service OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 2 Mbps Silver w Type 7A Router Cu Ethernet OEMS2A $143.00 $751.45 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 2 Mbps Silver w Type 22A Router Cu Ethernet OEMS2B $143.00 $1,009.84 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 4 Mbps Silver w Type 7A Router Cu Ethernet OEMS4A $143.00 $780.88 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 4 Mbps Silver w Type 22A Router Cu Ethernet OEMS4B $143.00 $1,039.27 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 5 Mbps Silver w Type 7A Router Cu Ethernet OEMS5A $143.00 $794.62 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 35 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 5 Mbps Silver w Type 22A Router Cu Ethernet OEMS5B $143.00 $1,053.01 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 8 Mbps Silver w Type 7A Router Cu Ethernet OEMS8A $143.00 $849.55 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 8 Mbps Silver w Type 22A Router Cu Ethernet OEMS8B $143.00 $1,107.94 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 10 Mbps Silver w Type 7A Router Cu Ethernet OEMS10A $143.00 $1,061.42 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 10 Mbps Silver w Type 22A Router Cu Ethernet OEMS10B $143.00 $1,319.81 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 20 Mbps Silver w Type 7A Router Cu Ethernet OEMS20A $143.00 $1,195.80 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 20 Mbps Silver w Type 22A Router Cu Ethernet OEMS20B $143.00 $1,454.19 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 36 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 50 Mbps Silver w Type 22A Router Cu Ethernet OEMS50A $143.00 $1,558.17 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 50 Mbps Silver w Type 10A Router Cu Ethernet OEMS50B $143.00 $1,674.72 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 10/100 Mbps – 100 Mbps Silver w Type 10A Router Cu Ethernet OEMS100A $143.00 $1,778.69 Bundle N/A 1 Gbps Connection – Bronze CIR Grade of Service OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 2 Mbps Bronze w Type 21A Router Fiber Ethernet OEMBG2A $143.00 $1,125.19 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 2 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG2B $143.00 $1,383.58 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 4 Mbps Bronze w Type 21A Router Fiber Ethernet OEMBG4A $143.00 $1,154.62 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 OEMBG4B $143.00 $1,413.01 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 37 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Gbps – 4 Mbps Bronze w Type 9A Router Fiber Ethernet OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 5 Mbps Bronze w Type 21A Router Fiber Ethernet OEMBG5A $143.00 $1,168.36 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 5 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG5B $143.00 $1,426.75 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 8 Mbps Bronze w Type 21A Router Fiber Ethernet OEMBG8A $143.00 $1,223.29 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 8 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG8B $143.00 $1,481.68 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 10 Mbps Bronze w Type 21A Router Fiber Ethernet OEMBG10A $143.00 $1,371.40 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 10 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG10B $143.00 $1,629.79 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 OEMBG20A $143.00 $1,494.01 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 38 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Gbps – 20 Mbps Bronze w Type 21A Router Fiber Ethernet OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 20 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG20B $143.00 $1,752.40 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Bronze w Type 9A Router Fiber Ethernet OEMBG50A $143.00 $1,846.57 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Bronze w Type 11A Router Fiber Ethernet OEMBG50B $143.00 $1,963.12 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Bronze w Type 26 Router Fiber Ethernet OEMBG50C $143.00 $2,348.44 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 100 Mbps Bronze w Type 11A Router Fiber Ethernet OEMBG100A $143.00 $2,057.29 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 100 Mbps Bronze w Type 26 Router Fiber Ethernet OEMBG100B $143.00 $2,442.61 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 OEMBG150A $143.00 $1,833.64 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 39 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Gbps – 150 Mbps Bronze w Type 11A Router Fiber Ethernet OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 150 Mbps Bronze w Type 26 Router Fiber Ethernet OEMBG150B $143.00 $2,218.96 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 250 Mbps Bronze w Type 26 Router Fiber Ethernet OEMBG200A $143.00 $2,415.14 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 250 Mbps Bronze w Type 27 Router Fiber Ethernet OEMBG250B $143.00 $2,836.58 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 500 Mbps Bronze w Type 27 Router Fiber Ethernet OEMBG500A $143.00 $2,934.67 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 600 Mbps Bronze w Type 27 Router Fiber Ethernet OEMBG600A $143.00 $2,983.72 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 1000 Mbps Bronze w Type 27 Router Fiber Ethernet OEMBG1KA $143.00 $3,026.87 Bundle N/A 1 Gbps Connection – Silver CIR Grade of Service 6.1.3.2.5 – Metropolitan Area Network (MAN) and 40 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 2 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG2A $143.00 $1,125.19 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 2 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG2B $143.00 $1,383.58 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 4 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG4A $143.00 $1,154.62 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 4 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG4B $143.00 $1,413.01 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 5 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG5A $143.00 $1,168.36 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 5 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG5B $143.00 $1,426.75 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 8 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG8A $143.00 $1,223.29 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 41 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 8 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG8B $143.00 $1,481.68 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 10 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG10A $143.00 $1,435.16 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 10 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG10B $143.00 $1,693.55 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 20 Mbps Silver w Type 21A Router Fiber Ethernet OEMSG20A $143.00 $1,569.54 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 20 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG20B $143.00 $1,827.93 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Silver w Type 9A Router Fiber Ethernet OEMSG50A $143.00 $1,931.91 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Silver w Type 11A Router Fiber Ethernet OEMSG50B $143.00 $2,048.46 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 42 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 50 Mbps Silver w Type 26 Router Fiber Ethernet OEMSG50C $143.00 $2,433.78 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 100 Mbps Silver w Type 11A Router Fiber Ethernet OEMSG100A $143.00 $2,152.43 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 100 Mbps Silver w Type 26 Router Fiber Ethernet OEMSG100B $143.00 $2,537.75 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 150 Mbps Silver w Type 11A Router Fiber Ethernet OEMSG150A $143.00 $1,931.73 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 150 Mbps Silver w Type 26 Router Fiber Ethernet OEMSG150B $143.00 $2,317.05 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 250 Mbps Silver w Type 26 Router Fiber Ethernet OEMSG250A $143.00 $2,611.32 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 250 Mbps Silver w Type 27 Router Fiber Ethernet OEMSG250B $143.00 $3,032.76 Bundle N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 43 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 500 Mbps Silver w Type 27 Router Fiber Ethernet OEMSG500A $143.00 $3,130.85 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 600 Mbps Silver w Type 27 Router Fiber Ethernet OEMSG600A $143.00 $3,155.37 Bundle N/A OEM Managed Service Bundles Basic or Basic Plus Connection 1 Gbps – 1000 Mbps Silver w Type 27 Router Fiber Ethernet OEMSG1KA $143.00 $3,173.03 Bundle N/A OPT-E-MAN Managed Service Bundle s Life Cycle Management Features and Services Moves, Adds, Changes and Deletes Move Router Site (Inside) - Low Complexity 13092L $600.00 N/A Router N/A Move Router Site (Inside) - Medium Complexity 13092M $720.00 N/A Router N/A Move Router Site (Inside) - High Complexity 13092H $850.00 N/A Router N/A Move Router Site (Outside) - Low Complexity 13093L $1,200.00 N/A Router N/A Move Router Site (Outside) - Medium Complexity 13093M $1,440.00 N/A Router N/A Move Router Site (Outside) - High Complexity 13093H $1,700.00 N/A Router N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 44 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Router Site Add - Low Complexity 13118L $1,500.00 N/A Router N/A Router Site Add - Medium Complexity 13118M $1,620.00 N/A Router N/A Router Site Add - High Complexity 13118H $1,750.00 N/A Router N/A Add/Delete Router Boards – Low Complexity 13127L $300.00 N/A Router N/A Add/Delete Router Boards – Medium Complexity 13127M $360.00 N/A Router N/A Add/Delete Router Boards – High Complexity 13127H $425.00 N/A Router N/A Site Delete for AT&T Provided Equipment 13119 $0.00 N/A Router N/A Site Insufficiently Prepared to Receive On-Site Services / Vendor Turn-Away 14570 $200.00 N/A Router N/A Cancellation to Receive on Site Services with Less Than Five Business Days notice to AT&T 13109A $200.00 N/A Router N/A Supplementary Professional, Engineering and Technical Services Standard Hours (8AM – 5PM local time) First Hour 13109B N/A $360.00 Hour N/A Standard Hours (8AM – 5PM local time) Subsequent Hours 13109C N/A $180.00 Hour N/A Non-Standard Hours First Hour 13109D N/A $460.00 Hour N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 45 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Non-Standard Hours Subsequent Hours 13109E N/A $230.00 Hour N/A Lost Equipment Charge for AT&T Owned CPE 13054 Residual Value of Lost CPE N/A N/A N/A Router Configuration Changes 14158 $150.00 N/A Router N/A OPT-E-MAN Managed Service Bundle s Optional Up lift Features and Services Router Protocol, Memory and Misc Managed Router Feature Upgrades Enterprise Services IOS w/o encryption for 18XX series managed router feature upgrade MSB1000 $590.00 N/A Router $150.00* *Applies to Upgrade to existing router Enterprise Services IOS w/o encryption for 28XX series managed router feature upgrade MSB1001 $826.00 N/A Router $150.00* *Applies to Upgrade to existing router Enterprise Services IOS w/o encryption for 38XX series managed router feature upgrade MSB1002 $1,180.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 18XX series managed router feature upgrade MSB1003 $1,062.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 28XX series managed router feature upgrade MSB1004 $1,416.00 N/A Router $150.00* *Applies to Upgrade to existing router 6.1.3.2.5 – Metropolitan Area Network (MAN) and 46 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Advanced Enterprise Services IOS w encryption for 38XX series managed router feature upgrade MSB1005 $2,065.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 72XX series managed router feature upgrade MSB1006 $3,835.00 N/A Router $150.00* *Applies to Upgrade to existing router Extra Memory for Enterprise and Advanced Enterprise IOS for 18XX series managed router feature upgrade MSB1007 $295.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Port Card for 18XX, 28XX and 38XX series managed router feature upgrade MSB1008 $236.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra 4 Port Serial Port Adapter Card for 72XX and 73XX series managed router feature upgrade MSB1009 $2,655.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2-Port Fast Ethernet 100Base TX Port Adapter for 72XX and 73XX series managed router feature upgrade MSB1010 $2,242.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 4-Port Ethernet 10BaseT Port Adapter fro 72XX and 73XX managed router feature upgrade MSB1011 $2,655.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port Gigabit Ethernet Port Adapter for 72XX and 73XX series managed router feature upgrade MSB1012 $3,540.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 47 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge 1000BASE-SX Short Wavelength GBIC (Multimode only) for 72XX and 73XX series managed router feature upgrade MSB1013 $295.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-SX Short Wavelength GBIC (Copper) for 72XX and 73XX series managed router feature upgrade MSB1014 $295.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra 4 port 10/100 Ethernet switch interface card for 28XX and 38XX series managed router feature upgrade MSB1015 $250.75 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router 10/100 routed port HWIC Card for 28XX and 38XX series managed router feature upgrade MSB1016 $531.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GE SFP, LC connector LX/LH transceiver for 38XX series managed router feature upgrade MSB1017 $587.05 N/A Connector *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-SX SFP (DOM) for 38XX series managed router feature upgrade MSB1018 $324.50 N/A Connector *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 7304 Carrier Card for 7200 Series Port Adapters managed router feature upgrade MSB1019 $737.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Serial Cable managed router feature upgrade MSB1020 $59.00 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 48 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Console Port to CAS cable managed router feature upgrade MSB1021 $20.05 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Fiber Cable managed router feature upgrade MSB1022 $45.89 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Rack Mount Kit managed router feature upgrade MSB1023 $59.00 N/A Kit *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Port for ASR1000 series managed router feature upgrade MSB1024 $324.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Cable for ASR1000 series managed router feature upgrade MSB1025 $259.60 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Copper SFP - SX Cisco 2-Port Gigabit Ethernet Shared Port Adapter for ASR1000 series managed router feature upgrade MSB1026 $6,277.60 N/A Adapter *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2 port 100M Ethernet Cisco 4-Port Fast Ethernet (TX) Shared Port Adapter for ASR1000 series managed router feature upgrade MSB1027 $5,022.08 N/A Adapter *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Adv Ent IOS for DLSw and IPSEC Cisco ASR 1000 Series RP1 managed router feature upgrade MSB1028 $6,277.60 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 49 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Cisco ASR 1000 Series RP1 managed router feature upgrade MSB1029 $6,277.60 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. G2 Series Routers 19xx, 29xx, 39xx managed router feature upgrades GE SFP, LC connector LX/LH transceiver managed router feature upgrade MSB1030 $587.05 N/A Transceiver *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GE SFP, LC connector SX transceiver managed router feature upgrade MSB1031 $295.00 N/A Transceiver *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-T SFP managed router feature upgrade MSB1032 $233.05 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-port 10/100 Routed Port HWIC managed router feature upgrade MSB1033 $531.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GigE high speed WIC managed router feature upgrade MSB1034 $1,180.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port Serial WAN Interface Card managed router feature upgrade MSB1035 $236.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 4-Port 10/100 Ethernet switch interface card managed router feature upgrade MSB1036 $250.75 N/A Card *See Professional Engineering and Technical Services Charges for on-site 6.1.3.2.5 – Metropolitan Area Network (MAN) and 50 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade to existing router. 1000BASE-SX SFP (DOM) managed router feature upgrade MSB1037 $324.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port 2nd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 managed router feature upgrade MSB1038 $767.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2-Port 2nd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 managed router feature upgrade MSB1039 $1,180.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 19XX Series managed router feature upgrade MSB1040 $354.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Security IOS for Cisco 19XX Series managed router feature upgrade MSB1041 $590.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 29XX Series managed router feature upgrade MSB1042 $413.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Security IOS for Cisco 29XX Series managed router feature upgrade MSB1043 $708.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 39XX Series managed router feature upgrade MSB1044 $590.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site 6.1.3.2.5 – Metropolitan Area Network (MAN) and 51 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade to existing router. Security IOS for Cisco 39XX Series managed router feature upgrade MSB1045 $1,180.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. COS device 4 port COS switch managed router feature upgrade MSB1046 $432.47 N/A Switch *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Cable from: OOB modem to: COS/4 managed router feature upgrade MSB1047 $17.70 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Cable from: CO to: Router's Console Port (DB25M-RJ45, 10ft.) managed router feature upgrade MSB1048 $11.83 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. AIM Module 1800/2800/3800 managed router feature upgrade MSB1049 $1,475.00 N/A Module *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. SC type to SC type MMF 62.5 micron 15' for WS-G5484 modules managed router feature upgrade MSB1050 $45.89 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 12 port COS Switch managed router feature upgrade MSB1051 $6,590.60 N/A Switch *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 52 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Optional Architectural Validation Professional Services 13096 N/A $350.00 Hour N/A Dial Backup N/A Analog (POTS) Dial Backup Management 13060A N/A $10.00 Router N/A ISDN Basic Rate Interface (BRI) Dial Backup Management 13060B N/A $10.00 Router N/A ISDN Primary Rate Interface (PRI) Dial Backup Management 13060C N/A $25.00 Router N/A TACACS (Terminal Access Controller Access Control System) Read Only Access TACACS Read Only Access – Router Enablement TACACSRE $40.00 N/A Router $150.00 TACACS Read Only Access – Support TACACSRS N/A $18.00 Router N/A TACACS Read Only Access – Enablement 1-6 Enabled Employees TACACS1 $0.00 N/A Enabled Employee $150.00 TACACS Read Only Access – Enablement 7-12 Enabled Employees TACACS2 $250.00 N/A Enabled Employee $150.00 TACACS Read Only Access – Enablement 13 to 25 Enabled Employees TACACS3 $750.00 N/A Enabled Employee $150.00 OPT-E-MAN Managed Services Data Center Stand Alone Routers 6.1.3.2.5 – Metropolitan Area Network (MAN) and 53 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Legacy Protocol (SNA, DLSw and IPX ) Standalone router Type 20 MSDCRT1 $0.00 $1,324.00 Router $0.00 IPSEC Standalone router Type 24 MSDCRT2 $0.00 $1,084.34 Router $0.00 Traffic Aggregation Standalone router Type 25 MSDCRT3 $0.00 $3,355.44 Router $0.00 Traffic Aggregation Standalone router Type 27 MSDCRT4 $0.00 $1,340.07 Router $0.00 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OPT-E-WAN OPT-E-WAN (OEW) Switched Port Only OEW Switched Port - .5M (IntraState) 84433 $0.00 $40.70 Port $0.00 OEW Switched Port - .5M (InterState) 84435 $0.00 $40.70 Port $0.00 OEW Switched Port - 1M (IntraState) 80326 $0.00 $48.30 Port $0.00 OEW Switched Port - 1M (InterState) 80390 $0.00 $48.30 Port $0.00 OEW Switched Port - 1.5M (IntraState) 84434 $0.00 $48.80 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 54 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port - 1.5M (InterState) 84436 $0.00 $48.80 Port $0.00 OEW Switched Port - 2M (IntraState) 80327 $0.00 $62.40 Port $0.00 OEW Switched Port - 2M (InterState) 80391 $0.00 $62.40 Port $0.00 OEW Switched Port - 3M (IntraState) 80328 $0.00 $75.20 Port $0.00 OEW Switched Port - 3M (InterState) 80392 $0.00 $75.20 Port $0.00 OEW Switched Port - 4M (IntraState) 80329 $0.00 $87.70 Port $0.00 OEW Switched Port - 4M (InterState) 80393 $0.00 $87.70 Port $0.00 OEW Switched Port - 5M (IntraState) 80330 $0.00 $109.20 Port $0.00 OEW Switched Port - 5M (InterState) 80394 $0.00 $109.20 Port $0.00 OEW Switched Port - 6M (IntraState) 80331 $0.00 $115.80 Port $0.00 OEW Switched Port - 6M (InterState) 80395 $0.00 $115.80 Port $0.00 OEW Switched Port - 7M (IntraState) 80332 $0.00 $124.70 Port $0.00 OEW Switched Port - 7M (InterState) 80396 $0.00 $124.70 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 55 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port - 8M (IntraState) 80333 $0.00 $134.90 Port $0.00 OEW Switched Port - 8M (InterState) 80397 $0.00 $134.90 Port $0.00 OEW Switched Port - 9M (IntraState) 80334 $0.00 $145.10 Port $0.00 OEW Switched Port - 9M (InterState) 80398 $0.00 $145.10 Port $0.00 OEW Switched Port - 10M (IntraState) 80335 $0.00 $152.60 Port $0.00 OEW Switched Port - 10M (InterState) 80399 $0.00 $152.60 Port $0.00 OEW Switched Port - 11M (IntraState) 80336 $0.00 $159.10 Port $0.00 OEW Switched Port - 11M (InterState) 80400 $0.00 $159.10 Port $0.00 OEW Switched Port – 12M (IntraState) 80337 $0.00 $171.80 Port $0.00 OEW Switched Port – 12M (InterState) 80401 $0.00 $171.80 Port $0.00 OEW Switched Port – 13M (IntraState) 80338 $0.00 $172.20 Port $0.00 OEW Switched Port – 13M (InterState) 80402 $0.00 $172.20 Port $0.00 OEW Switched Port – 14M (IntraState) 80339 $0.00 $172.60 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 56 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port – 14M (InterState) 80403 $0.00 $172.60 Port $0.00 OEW Switched Port – 15M (IntraState) 80340 $0.00 $177.00 Port $0.00 OEW Switched Port – 15M (InterState) 80404 $0.00 $177.00 Port $0.00 OEW Switched Port – 16M (IntraState) 80341 $0.00 $182.00 Port $0.00 OEW Switched Port – 16M (InterState) 80405 $0.00 $182.00 Port $0.00 OEW Switched Port – 17M (IntraState) 80342 $0.00 $187.00 Port $0.00 OEW Switched Port – 17M (InterState) 80406 $0.00 $187.00 Port $0.00 OEW Switched Port – 18M (IntraState) 80343 $0.00 $192.00 Port $0.00 OEW Switched Port – 18M (InterState) 80407 $0.00 $192.00 Port $0.00 OEW Switched Port – 19M (IntraState) 80344 $0.00 $197.00 Port $0.00 OEW Switched Port – 19M (InterState) 80408 $0.00 $197.00 Port $0.00 OEW Switched Port – 20M (IntraState) 80345 $0.00 $209.70 Port $0.00 OEW Switched Port – 20M (InterState) 80409 $0.00 $209.70 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 57 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port – 30M (IntraState) 80346 $0.00 $278.50 Port $0.00 OEW Switched Port – 30M (InterState) 80410 $0.00 $278.50 Port $0.00 OEW Switched Port – 40M (IntraState) 80347 $0.00 $336.00 Port $0.00 OEW Switched Port – 40M (InterState) 80411 $0.00 $336.00 Port $0.00 OEW Switched Port – 50M (IntraState) 80348 $0.00 $401.20 Port $0.00 OEW Switched Port – 50M (InterState) 80412 $0.00 $401.20 Port $0.00 OEW Switched Port – 60M (IntraState) 80349 $0.00 $468.30 Port $0.00 OEW Switched Port – 60M (InterState) 80413 $0.00 $468.30 Port $0.00 OEW Switched Port – 70M (IntraState) 80350 $0.00 $531.00 Port $0.00 OEW Switched Port – 70M (InterState) 80414 $0.00 $531.00 Port $0.00 OEW Switched Port – 80M (IntraState) 80351 $0.00 $571.70 Port $0.00 OEW Switched Port – 80M (InterState) 80415 $0.00 $571.70 Port $0.00 OEW Switched Port – 90M (IntraState) 80352 $0.00 $623.40 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 58 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port – 90M (InterState) 80416 $0.00 $623.40 Port $0.00 OEW Switched Port – 100M (IntraState) 80353 $0.00 $670.70 Port $0.00 OEW Switched Port – 100M (InterState) 80417 $0.00 $670.70 Port $0.00 OEW Switched Port – 150M (IntraState) 80354 $0.00 $973.20 Port $0.00 OEW Switched Port – 150M (InterState) 80418 $0.00 $973.20 Port $0.00 OEW Switched Port – 200M (IntraState) 80355 $0.00 $1,285.00 Port $0.00 OEW Switched Port – 200M (InterState) 80419 $0.00 $1,285.00 Port $0.00 OEW Switched Port – 250M (IntraState) 80356 $0.00 $1,511.80 Port $0.00 OEW Switched Port – 250M (InterState) 80420 $0.00 $1,511.80 Port $0.00 OEW Switched Port – 300M (IntraState) 80357 $0.00 $1,665.10 Port $0.00 OEW Switched Port – 300M (InterState) 80421 $0.00 $1,665.10 Port $0.00 OEW Switched Port – 350M (IntraState) 80358 $0.00 $1,818.30 Port $0.00 OEW Switched Port – 350M (InterState) 80422 $0.00 $1,818.30 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 59 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Switched Port – 400M (IntraState) 80359 $0.00 $1,971.50 Port $0.00 OEW Switched Port – 400M (InterState) 80423 $0.00 $1,971.50 Port $0.00 OEW Switched Port – 450M (IntraState) 80360 $0.00 $2,124.70 Port $0.00 OEW Switched Port – 450M (InterState) 80424 $0.00 $2,124.70 Port $0.00 OEW Switched Port – 500M (IntraState) 80361 $0.00 $2,277.90 Port $0.00 OEW Switched Port – 500M (InterState) 80425 $0.00 $2,277.90 Port $0.00 OPT-E-WAN (OEW) Dedicated Port Only OEW Dedicated Port – 550M (IntraState) 80362 $0.00 $2,430.95 Port $0.00 OEW Dedicated Port – 550M (InterState) 80426 $0.00 $2,430.95 Port $0.00 OEW Dedicated Port – 600M (IntraState) 80363 $0.00 $2,584.00 Port $0.00 OEW Dedicated Port – 600M (InterState) 80427 $0.00 $2,584.00 Port $0.00 OEW Dedicated Port – 650M (IntraState) 80364 $0.00 $2,920.65 Port $0.00 OEW Dedicated Port – 650M (InterState) 80428 $0.00 $2,920.65 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 60 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Dedicated Port – 700M (IntraState) 80365 $0.00 $3,257.30 Port $0.00 OEW Dedicated Port – 700M (InterState) 80429 $0.00 $3,257.30 Port $0.00 OEW Dedicated Port – 750M (IntraState) 80366 $0.00 $3,406.70 Port $0.00 OEW Dedicated Port – 750M (InterState) 80430 $0.00 $3,406.70 Port $0.00 OEW Dedicated Port – 800M (IntraState) 80367 $0.00 $3,556.10 Port $0.00 OEW Dedicated Port – 800M (InterState) 80431 $0.00 $3,556.10 Port $0.00 OEW Dedicated Port – 850M (IntraState) 80368 $0.00 $3,712.90 Port $0.00 OEW Dedicated Port – 850M (InterState) 80432 $0.00 $3,712.90 Port $0.00 OEW Dedicated Port – 900M (IntraState) 80369 $0.00 $3,869.70 Port $0.00 OEW Dedicated Port – 900M (InterState) 80433 $0.00 $3,869.70 Port $0.00 OEW Dedicated Port – 950M (IntraState) 80370 $0.00 $4,025.25 Port $0.00 OEW Dedicated Port – 950M (InterState) 80434 $0.00 $4,025.25 Port $0.00 OEW Dedicated Port – 1G (IntraState) 80371 $0.00 $4,180.80 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 61 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Dedicated Port – 1G (InterState) 80435 $0.00 $4,180.80 Port $0.00 OPT-E-WAN (OEW) Dedicated Port Only OEW Dedicated Port – 1500M (IntraState) 96777 $0.00 $5,943.10 Port $0.00 OEW Dedicated Port – 1500M (InterState) 96776 $0.00 $5,943.10 Port $0.00 OEW Dedicated Port – 2000M (IntraState) 96779 $0.00 $7,878.70 Port $0.00 OEW Dedicated Port – 2000M (InterState) 96778 $0.00 $7,878.70 Port $0.00 OEW Dedicated Port – 2500M (IntraState) 96781 $0.00 $9,420.40 Port $0.00 OEW Dedicated Port – 2500M (InterState) 96780 $0.00 $9,420.40 Port $0.00 OEW Dedicated Port – 3000M (IntraState) 96783 $0.00 $10,915.90 Port $0.00 OEW Dedicated Port – 3000M (InterState) 96782 $0.00 $10,915.90 Port $0.00 OEW Dedicated Port – 3500M (IntraState) 96785 $0.00 $12,363.90 Port $0.00 OEW Dedicated Port – 3500M (InterState) 96784 $0.00 $12,363.90 Port $0.00 OEW Dedicated Port – 4000M (IntraState) 96787 $0.00 $13,772.70 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 62 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Dedicated Port – 4000M (InterState) 96786 $0.00 $13,772.70 Port $0.00 OEW Dedicated Port – 4500M (IntraState) 96789 $0.00 $15,147.90 Port $0.00 OEW Dedicated Port – 4500M (InterState) 96788 $0.00 $15,147.90 Port $0.00 OEW Dedicated Port – 5000M (IntraState) 96791 $0.00 $16,494.30 Port $0.00 OEW Dedicated Port – 5000M (InterState) 96790 $0.00 $16,494.30 Port $0.00 OEW Dedicated Port – 5500M (IntraState) 96793 $0.00 $17,814.80 Port $0.00 OEW Dedicated Port – 5500M (InterState) 96792 $0.00 $17,814.80 Port $0.00 OEW Dedicated Port – 6000M (IntraState) 96795 $0.00 $19,112.50 Port $0.00 OEW Dedicated Port – 6000M (InterState) 96794 $0.00 $19,112.50 Port $0.00 OEW Dedicated Port – 6500M (IntraState) 96797 $0.00 $20,389.50 Port $0.00 OEW Dedicated Port – 6500M (InterState) 96796 $0.00 $20,389.50 Port $0.00 OEW Dedicated Port – 7000M (IntraState) 96799 $0.00 $21,648.00 Port $0.00 OEW Dedicated Port – 7000M (InterState) 96798 $0.00 $21,648.00 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 63 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Dedicated Port – 7500M (IntraState) 96801 $0.00 $22,889.20 Port $0.00 OEW Dedicated Port – 7500M (InterState) 96800 $0.00 $22,889.20 Port $0.00 OEW Dedicated Port – 8000M (IntraState) 96803 $0.00 $24,114.50 Port $0.00 OEW Dedicated Port – 8000M (InterState) 96802 $0.00 $24,114.50 Port $0.00 OEW Dedicated Port – 8500M (IntraState) 96805 $0.00 $25,325.50 Port $0.00 OEW Dedicated Port – 8500M (InterState) 96804 $0.00 $25,325.50 Port $0.00 OEW Dedicated Port – 9000M (IntraState) 96807 $0.00 $26,522.60 Port $0.00 OEW Dedicated Port – 9000M (InterState) 96806 $0.00 $26,522.60 Port $0.00 OEW Dedicated Port – 9500M (IntraState) 96809 $0.00 $27,707.10 Port $0.00 OEW Dedicated Port – 9500M (InterState) 96808 $0.00 $27,707.10 Port $0.00 OEW Dedicated Port – 10G (IntraState) 96811 $0.00 $28,879.60 Port $0.00 OEW Dedicated Port – 10G (InterState) 96810 $0.00 $28,879.60 Port $0.00 OEW Class of Service Options : CoS 1 Real Time - IntraState 92993 $0.00 See below Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 64 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 1 Real Time - InterState 92997 $0.00 See below Port $0.00 CoS 1 – 0.5M See above $0.00 $31.75 Port $0.00 CoS 1 – 1M See above $0.00 $37.67 Port $0.00 CoS 1 – 1.5M See above $0.00 $38.06 Port $0.00 CoS 1 – 2M See above $0.00 $48.67 Port $0.00 CoS 1 – 3M See above $0.00 $58.66 Port $0.00 CoS 1 – 4M See above $0.00 $68.41 Port $0.00 CoS 1 – 5M See above $0.00 $85.18 Port $0.00 CoS 1 – 6M See above $0.00 $90.32 Port $0.00 CoS 1 – 7M See above $0.00 $97.27 Port $0.00 CoS 1 – 8M See above $0.00 $105.22 Port $0.00 CoS 1 – 9M See above $0.00 $113.18 Port $0.00 CoS 1 – 10M See above $0.00 $119.03 Port $0.00 CoS 1 – 11M See above $0.00 $124.10 Port $0.00 CoS 1 – 12M See above $0.00 $134.00 Port $0.00 CoS 1 – 13M See above $0.00 $134.32 Port $0.00 CoS 1 – 14M See above $0.00 $134.63 Port $0.00 CoS 1 – 15M See above $0.00 $138.06 Port $0.00 CoS 1 – 16M See above $0.00 $141.96 Port $0.00 CoS 1 – 17M See above $0.00 $145.86 Port $0.00 CoS 1 – 18M See above $0.00 $149.76 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 65 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 1 – 19M See above $0.00 $153.66 Port $0.00 CoS 1 – 20M See above $0.00 $163.57 Port $0.00 CoS 1 – 30M See above $0.00 $217.23 Port $0.00 CoS 1 – 40M See above $0.00 $262.08 Port $0.00 CoS 1 – 50M See above $0.00 $312.94 Port $0.00 CoS 1 – 60M See above $0.00 $365.27 Port $0.00 CoS 1 – 70M See above $0.00 $414.18 Port $0.00 CoS 1 – 80M See above $0.00 $445.93 Port $0.00 CoS 1 – 90M See above $0.00 $486.25 Port $0.00 CoS 1 – 100M See above $0.00 $523.15 Port $0.00 CoS 1 – 150M See above $0.00 $759.10 Port $0.00 CoS 1 – 200M See above $0.00 $1,002.30 Port $0.00 CoS 1 – 250M See above $0.00 $1,179.20 Port $0.00 CoS 1 – 300M See above $0.00 $1,298.78 Port $0.00 CoS 1 – 350M See above $0.00 $1,418.27 Port $0.00 CoS 1 – 400M See above $0.00 $1,537.77 Port $0.00 CoS 1 – 450M See above $0.00 $1,657.27 Port $0.00 CoS 1 – 500M See above $0.00 $1,776.76 Port $0.00 CoS 1 – 550M See above $0.00 $1,896.14 Port $0.00 CoS 1 – 600M See above $0.00 $2,015.52 Port $0.00 CoS 1 – 650M See above $0.00 $2,278.11 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 66 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 1 – 700M See above $0.00 $2,540.69 Port $0.00 CoS 1 – 750M See above $0.00 $2,657.23 Port $0.00 CoS 1 – 800M See above $0.00 $2,773.76 Port $0.00 CoS 1 – 850M See above $0.00 $2,896.06 Port $0.00 CoS 1 – 900M See above $0.00 $3,018.37 Port $0.00 CoS 1 – 950M See above $0.00 $3,139.70 Port $0.00 CoS 1 – 1G See above $0.00 $3,261.02 Port $0.00 CoS 1 – 1500M See above $0.00 $4,635.62 Port $0.00 CoS 1 – 2000M See above $0.00 $6,145.39 Port $0.00 CoS 1 – 2500M See above $0.00 $7,347.91 Port $0.00 CoS 1 – 3000M See above $0.00 $8,514.40 Port $0.00 CoS 1 – 3500M See above $0.00 $9,643.84 Port $0.00 CoS 1 – 4000M See above $0.00 $10,742.71 Port $0.00 CoS 1 – 4500M See above $0.00 $11,815.36 Port $0.00 CoS 1 – 5000M See above $0.00 $12,865.55 Port $0.00 CoS 1 – 5500M See above $0.00 $13,895.54 Port $0.00 CoS 1 – 6000M See above $0.00 $14,907.75 Port $0.00 CoS 1 – 6500M See above $0.00 $15,903.81 Port $0.00 CoS 1 – 7000M See above $0.00 $16,885.44 Port $0.00 CoS 1 – 7500M See above $0.00 $17,853.58 Port $0.00 CoS 1 – 8000M See above $0.00 $18,809.31 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 67 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 1 – 8500M See above $0.00 $19,753.89 Port $0.00 CoS 1 – 9000M See above $0.00 $20,687.63 Port $0.00 CoS 1 – 9500M See above $0.00 $21,611.54 Port $0.00 CoS 1 – 10G See above $0.00 $22,526.09 Port $0.00 COS 2V – Interactive (Video) (IntraState) 92994 $0.00 See below Port $0.00 COS 2V – Interactive (Video) (InterState) 92998 $0.00 See below Port $0.00 CoS 2V – 0.5M See above $0.00 $31.75 Port $0.00 CoS 2V – 1M See above $0.00 $37.67 Port $0.00 CoS 2V – 1.5M See above $0.00 $38.06 Port $0.00 CoS 2V – 2M See above $0.00 $48.67 Port $0.00 CoS 2V – 3M See above $0.00 $58.66 Port $0.00 CoS 2V – 4M See above $0.00 $68.41 Port $0.00 CoS 2V – 5M See above $0.00 $85.18 Port $0.00 CoS 2V – 6M See above $0.00 $90.32 Port $0.00 CoS 2V – 7M See above $0.00 $97.27 Port $0.00 CoS 2V – 8M See above $0.00 $105.22 Port $0.00 CoS 2V – 9M See above $0.00 $113.18 Port $0.00 CoS 2V – 10M See above $0.00 $119.03 Port $0.00 CoS 2V – 11M See above $0.00 $124.10 Port $0.00 CoS 2V – 12M See above $0.00 $134.00 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 68 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 2V – 13M See above $0.00 $134.32 Port $0.00 CoS 2V – 14M See above $0.00 $134.63 Port $0.00 CoS 2V – 15M See above $0.00 $138.06 Port $0.00 CoS 2V – 16M See above $0.00 $141.96 Port $0.00 CoS 2V – 17M See above $0.00 $145.86 Port $0.00 CoS 2V – 18M See above $0.00 $149.76 Port $0.00 CoS 2V – 19M See above $0.00 $153.66 Port $0.00 CoS 2V – 20M See above $0.00 $163.57 Port $0.00 CoS 2V – 30M See above $0.00 $217.23 Port $0.00 CoS 2V – 40M See above $0.00 $262.08 Port $0.00 CoS 2V – 50M See above $0.00 $312.94 Port $0.00 CoS 2V – 60M See above $0.00 $365.27 Port $0.00 CoS 2V – 70M See above $0.00 $414.18 Port $0.00 CoS 2V – 80M See above $0.00 $445.93 Port $0.00 CoS 2V – 90M See above $0.00 $486.25 Port $0.00 CoS 2V – 100M See above $0.00 $523.15 Port $0.00 CoS 2V – 150M See above $0.00 $759.10 Port $0.00 CoS 2V – 200M See above $0.00 $1,002.30 Port $0.00 CoS 2V – 250M See above $0.00 $1,179.20 Port $0.00 CoS 2V – 300M See above $0.00 $1,298.78 Port $0.00 CoS 2V – 350M See above $0.00 $1,418.27 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 69 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 2V – 400M See above $0.00 $1,537.77 Port $0.00 CoS 2V – 450M See above $0.00 $1,657.27 Port $0.00 CoS 2V – 500M See above $0.00 $1,776.76 Port $0.00 CoS 2V – 550M See above $0.00 $1,896.14 Port $0.00 CoS 2V – 600M See above $0.00 $2,015.52 Port $0.00 CoS 2V – 650M See above $0.00 $2,278.11 Port $0.00 CoS 2V – 700M See above $0.00 $2,540.69 Port $0.00 CoS 2V – 750M See above $0.00 $2,657.23 Port $0.00 CoS 2V – 800M See above $0.00 $2,773.76 Port $0.00 CoS 2V – 850M See above $0.00 $2,896.06 Port $0.00 CoS 2V – 900M See above $0.00 $3,018.37 Port $0.00 CoS 2V – 950M See above $0.00 $3,139.70 Port $0.00 CoS 2V – 1G See above $0.00 $3,261.02 Port $0.00 CoS 2V – 1500M See above $0.00 $4,635.62 Port $0.00 CoS 2V – 2000M See above $0.00 $6,145.39 Port $0.00 CoS 2V – 2500M See above $0.00 $7,347.91 Port $0.00 CoS 2V – 3000M See above $0.00 $8,514.40 Port $0.00 CoS 2V – 3500M See above $0.00 $9,643.84 Port $0.00 CoS 2V – 4000M See above $0.00 $10,742.71 Port $0.00 CoS 2V – 4500M See above $0.00 $11,815.36 Port $0.00 CoS 2V – 5000M See above $0.00 $12,865.55 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 70 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 2V – 5500M See above $0.00 $13,895.54 Port $0.00 CoS 2V – 6000M See above $0.00 $14,907.75 Port $0.00 CoS 2V – 6500M See above $0.00 $15,903.81 Port $0.00 CoS 2V – 7000M See above $0.00 $16,885.44 Port $0.00 CoS 2V – 7500M See above $0.00 $17,853.58 Port $0.00 CoS 2V – 8000M See above $0.00 $18,809.31 Port $0.00 CoS 2V – 8500M See above $0.00 $19,753.89 Port $0.00 CoS 2V – 9000M See above $0.00 $20,687.63 Port $0.00 CoS 2V – 9500M See above $0.00 $21,611.54 Port $0.00 CoS 2V – 10G See above $0.00 $22,526.09 Port $0.00 COS 3 – Business Critical Medium (IntraState) 92995 $0.00 See below Port $0.00 COS 3 – Business Critical Medium (InterState) 92999 $0.00 See below Port $0.00 CoS 3 – 0.5M See above $0.00 $15.87 Port $0.00 CoS 3 – 1M See above $0.00 $18.84 Port $0.00 CoS 3 – 1.5M See above $0.00 $19.03 Port $0.00 CoS 3 – 2M See above $0.00 $24.34 Port $0.00 CoS 3 – 3M See above $0.00 $29.33 Port $0.00 CoS 3 – 4M See above $0.00 $34.20 Port $0.00 CoS 3 – 5M See above $0.00 $42.59 Port $0.00 CoS 3 – 6M See above $0.00 $45.16 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 71 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 3 – 7M See above $0.00 $48.63 Port $0.00 CoS 3 – 8M See above $0.00 $52.61 Port $0.00 CoS 3 – 9M See above $0.00 $56.59 Port $0.00 CoS 3 – 10M See above $0.00 $59.51 Port $0.00 CoS 3 – 11M See above $0.00 $62.05 Port $0.00 CoS 3 – 12M See above $0.00 $67.00 Port $0.00 CoS 3 – 13M See above $0.00 $67.16 Port $0.00 CoS 3 – 14M See above $0.00 $67.31 Port $0.00 CoS 3 – 15M See above $0.00 $69.03 Port $0.00 CoS 3 – 16M See above $0.00 $70.98 Port $0.00 CoS 3 – 17M See above $0.00 $72.93 Port $0.00 CoS 3 – 18M See above $0.00 $74.88 Port $0.00 CoS 3 – 19M See above $0.00 $76.83 Port $0.00 CoS 3 – 20M See above $0.00 $81.78 Port $0.00 CoS 3 – 30M See above $0.00 $108.62 Port $0.00 CoS 3 – 40M See above $0.00 $131.04 Port $0.00 CoS 3 – 50M See above $0.00 $156.47 Port $0.00 CoS 3 – 60M See above $0.00 $182.64 Port $0.00 CoS 3 – 70M See above $0.00 $207.09 Port $0.00 CoS 3 – 80M See above $0.00 $222.96 Port $0.00 CoS 3 – 90M See above $0.00 $243.13 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 72 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 3 – 100M See above $0.00 $261.57 Port $0.00 CoS 3 – 150M See above $0.00 $379.55 Port $0.00 CoS 3 – 200M See above $0.00 $501.15 Port $0.00 CoS 3 – 250M See above $0.00 $589.60 Port $0.00 CoS 3 – 300M See above $0.00 $649.39 Port $0.00 CoS 3 – 350M See above $0.00 $709.14 Port $0.00 CoS 3 – 400M See above $0.00 $768.89 Port $0.00 CoS 3 – 450M See above $0.00 $828.63 Port $0.00 CoS 3 – 500M See above $0.00 $888.38 Port $0.00 CoS 3 – 550M See above $0.00 $948.07 Port $0.00 CoS 3 – 600M See above $0.00 $1,007.76 Port $0.00 CoS 3 – 650M See above $0.00 $1,139.05 Port $0.00 CoS 3 – 700M See above $0.00 $1,270.35 Port $0.00 CoS 3 – 750M See above $0.00 $1,328.61 Port $0.00 CoS 3 – 800M See above $0.00 $1,386.88 Port $0.00 CoS 3 – 850M See above $0.00 $1,448.03 Port $0.00 CoS 3 – 900M See above $0.00 $1,509.18 Port $0.00 CoS 3 – 950M See above $0.00 $1,569.85 Port $0.00 CoS 3 – 1G See above $0.00 $1,630.51 Port $0.00 CoS 3 – 1500M See above $0.00 $2,317.81 Port $0.00 CoS 3 – 2000M See above $0.00 $3,072.69 Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 73 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge CoS 3 – 2500M See above $0.00 $3,673.96 Port $0.00 CoS 3 – 3000M See above $0.00 $4,257.20 Port $0.00 CoS 3 – 3500M See above $0.00 $4,821.92 Port $0.00 CoS 3 – 4000M See above $0.00 $5,371.35 Port $0.00 CoS 3 – 4500M See above $0.00 $5,907.68 Port $0.00 CoS 3 – 5000M See above $0.00 $6,432.78 Port $0.00 CoS 3 – 5500M See above $0.00 $6,947.77 Port $0.00 CoS 3 – 6000M See above $0.00 $7,453.88 Port $0.00 CoS 3 – 6500M See above $0.00 $7,951.91 Port $0.00 CoS 3 – 7000M See above $0.00 $8,442.72 Port $0.00 CoS 3 – 7500M See above $0.00 $8,926.79 Port $0.00 CoS 3 – 8000M See above $0.00 $9,404.66 Port $0.00 CoS 3 – 8500M See above $0.00 $9,876.95 Port $0.00 CoS 3 – 9000M See above $0.00 $10,343.81 Port $0.00 CoS 3 – 9500M See above $0.00 $10,805.77 Port $0.00 CoS 3 – 10G See above $0.00 $11,263.04 Port $0.00 CoS 4 Non Critical High (IntraState) 92996 Included Included Port $0.00 CoS 4 Non Critical High (InterState) 93000 Included Included Port $0.00 Other Non-Recurring Charges: OPT-E-WAN Bandwidth Setup (IntraState) 80372 $0.00 N/A Port $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 74 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OPT-E-WAN Bandwidth Setup (InterState) 80436 $0.00 N/A Port $0.00 CoS Service Establishment (IntraState) 80376 $0.00 N/A Port $0.00 CoS Service Establishment (InterState) 80440 $0.00 N/A Port $0.00 Additional MAC Addresses, EVCs/VLANs (50 per site) (IntraState) 80385 $0.00 N/A Per order $0.00 Additional MAC Addresses, EVCs/VLANs (50 per site) (InterState) 80443 $0.00 N/A Per order $0.00 Initial Service Order Change Charge (IntraState) 80386 $0.00 N/A Per order $0.00 Initial Service Order Change Charge (InterState) 80444 $0.00 N/A Per order $0.00 Service Order Cancellation (IntraState) 80387 $0.00 N/A Per location $0.00 Service Order Cancellation (InterState) 80445 $0.00 N/A Per location $0.00 Miscellaneous Change Charge (IntraState) 80388 $0.00 N/A Per order $0.00 Miscellaneous Change Charge (InterState) 80446 $0.00 N/A Per order $0.00 OPT-E-WAN Site Termination Charge (IntraState) 80389 $0.00 N/A Per location $0.00 OPT-E-WAN Site Termination Charge (InterState) 80447 $0.00 N/A Per location $0.00 Other Features: 6.1.3.2.5 – Metropolitan Area Network (MAN) and 75 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Diverse POP Service Set-Up Charge (IntraState) 80384 $1,000.00 N/A Port $0.00 Diverse POP Service Set-Up Charge (InterState) 80442 $1,000.00 N/A Port $0.00 Diverse Line Card (IntraState) 93013 N/A 10% of Port MRC Card N/A Diverse Line Card (InterState) 93014 N/A 10% of Port MRC Card N/A POP Diversity (IntraState) 93018 N/A 10% of Port MRC Port N/A POP Diversity (InterState) 93019 N/A 10% of Port MRC Port N/A OPT-E-WAN (OEW) Managed Service Bundles w/ Standard Features OEW Managed Service Bundle - .5M w / Type 7A Router Cu Ethernet OEWMS05A $143.00 $792.15 Bundle $0.00 OEW Managed Service Bundle - .5M w / Type 22A Router Cu Ethernet OEWMS05B $143.00 $1,050.54 Bundle $0.00 OEW Managed Service Bundle - 1M w / Type 7A Router Cu Ethernet OEWMS1A $143.00 $799.75 Bundle $0.00 OEW Managed Service Bundle - 1M w / Type 22A Router Cu Ethernet OEWMS1B $143.00 $1,058.14 Bundle $0.00 OEW Managed Service Bundle – 1.5M w / Type 7A Router Cu Ethernet OEWMS015A $143.00 $800.25 Bundle $0.00 OEW Managed Service Bundle – 1.5M w / Type 22A Router Cu Ethernet OEWMS015B $143.00 $1,058.64 Bundle $0.00 OEW Managed Service Bundle - 2M w / Type 7A Router Cu Ethernet OEWMS2A $143.00 $813.85 Bundle $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 76 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 2M w / Type 22A Router Cu Ethernet OEWMS2B $143.00 $1,072.24 Bundle $0.00 OEW Managed Service Bundle - 3M w / Type 7A Router Cu Ethernet OEWMS3A $143.00 $856.08 Bundle $0.00 OEW Managed Service Bundle - 3M w / Type 22A Router Cu Ethernet OEWMS3B $143.00 $1,114.47 Bundle $0.00 OEW Managed Service Bundle - 4M w / Type 7A Router Cu Ethernet OEWMS4A $143.00 $868.58 Bundle $0.00 OEW Managed Service Bundle - 4M w / Type 22A Router Cu Ethernet OEWMS4B $143.00 $1,126.97 Bundle $0.00 OEW Managed Service Bundle - 5M w / Type 7A Router Cu Ethernet OEWMS5A $143.00 $903.82 Bundle $0.00 OEW Managed Service Bundle - 5M w / Type 22A Router Cu Ethernet OEWMS5B $143.00 $1,162.21 Bundle $0.00 OEW Managed Service Bundle - 6M w / Type 7A Router Cu Ethernet OEWMS6A $143.00 $965.35 Bundle $0.00 OEW Managed Service Bundle - 6M w / Type 22A Router Cu Ethernet OEWMS6B $143.00 $1,223.74 Bundle $0.00 OEW Managed Service Bundle - 7M w / Type 7A Router Cu Ethernet OEWMS7A $143.00 $974.25 Bundle $0.00 OEW Managed Service Bundle - 7M w / Type 22A Router Cu Ethernet OEWMS7B $143.00 $1,232.64 Bundle $0.00 OEW Managed Service Bundle - 8M w / Type 7A Router Cu Ethernet OEWMS8A $143.00 $984.45 Bundle $0.00 OEW Managed Service Bundle - 8M w / Type 22A Router Cu Ethernet OEWMS8B $143.00 $1,242.84 Bundle $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 77 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 9M w / Type 7A Router Cu Ethernet OEWMS9A $143.00 $1,206.52 Bundle $0.00 OEW Managed Service Bundle - 9M w / Type 22A Router Cu Ethernet OEWMS9B $143.00 $1,464.91 Bundle $0.00 OEW Managed Service Bundle - 10M w / Type 7A Router Cu Ethernet OEWMS10A $143.00 $1,214.02 Bundle $0.00 OEW Managed Service Bundle - 10M w / Type 22A Router Cu Ethernet OEWMS10B $143.00 $1,472.41 Bundle $0.00 OEW Managed Service Bundle - 11M w / Type 7A Router Cu Ethernet OEWMS11A $143.00 $1,354.90 Bundle $0.00 OEW Managed Service Bundle - 11M w / Type 22A Router Cu Ethernet OEWMS11B $143.00 $1,613.29 Bundle $0.00 OEW Managed Service Bundle - 12M w / Type 7A Router Cu Ethernet OEWMS12A $143.00 $1,367.60 Bundle $0.00 OEW Managed Service Bundle - 12M w / Type 22A Router Cu Ethernet OEWMS12B $143.00 $1,625.99 Bundle $0.00 OEW Managed Service Bundle - 13M w / Type 7A Router Cu Ethernet OEWMS13A $143.00 $1,368.00 Bundle $0.00 OEW Managed Service Bundle - 13M w / Type 22A Router Cu Ethernet OEWMS13B $143.00 $1,626.39 Bundle $0.00 OEW Managed Service Bundle - 14M w / Type 7A Router Cu Ethernet OEWMS14A $143.00 $1,368.40 Bundle $0.00 OEW Managed Service Bundle - 14M w / Type 22A Router Cu Ethernet OEWMS14B $143.00 $1,626.79 Bundle $0.00 OEW Managed Service Bundle - 15M w / Type 7A Router Cu Ethernet OEWMS15A $143.00 $1,372.80 Bundle $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 78 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 15M w / Type 22A Router Cu Ethernet OEWMS15B $143.00 $1,631.19 Bundle $0.00 OEW Managed Service Bundle - 16M w / Type 7A Router Cu Ethernet OEWMS16A $143.00 $1,377.80 Bundle $0.00 OEW Managed Service Bundle - 16M w / Type 22A Router Cu Ethernet OEWMS16B $143.00 $1,636.19 Bundle $0.00 OEW Managed Service Bundle - 17M w / Type 7A Router Cu Ethernet OEWMS17A $143.00 $1,382.80 Bundle $0.00 OEW Managed Service Bundle - 17M w / Type 22A Router Cu Ethernet OEWMS17B $143.00 $1,641.19 Bundle $0.00 OEW Managed Service Bundle - 18M w / Type 7A Router Cu Ethernet OEWMS18A $143.00 $1,387.80 Bundle $0.00 OEW Managed Service Bundle - 18M w / Type 22A Router Cu Ethernet OEWMS18B $143.00 $1,646.19 Bundle $0.00 OEW Managed Service Bundle - 19M w / Type 7A Router Cu Ethernet OEWMS19A $143.00 $1,392.80 Bundle $0.00 OEW Managed Service Bundle - 19M w / Type 22A Router Cu Ethernet OEWMS19B $143.00 $1,651.19 Bundle $0.00 OEW Managed Service Bundle - 20M w / Type 22A Router Cu Ethernet OEWMS20A $143.00 $1,405.50 Bundle $0.00 OEW Managed Service Bundle - 20M w / Type 10A Router Cu Ethernet OEWMS20B $143.00 $1,663.89 Bundle $0.00 OEW Managed Service Bundle - 30M w / Type 22A Router Cu Ethernet OEWMS30A $143.00 $1,836.67 Bundle $0.00 OEW Managed Service Bundle - 30M w / Type 10A Router Cu Ethernet OEWMS30B $143.00 $1,953.22 Bundle $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 79 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 40M w / Type 22A Router Cu Ethernet OEWMS40A $143.00 $1,894.17 Bundle $0.00 OEW Managed Service Bundle - 40M w / Type 10A Router Cu Ethernet OEWMS40B $143.00 $2,010.72 Bundle $0.00 OEW Managed Service Bundle - 50M w / Type 22A Router Cu Ethernet OEWMS50A $143.00 $1,959.37 Bundle $0.00 OEW Managed Service Bundle - 50M w / Type 10A Router Cu Ethernet OEWMS50B $143.00 $2,075.92 Bundle $0.00 OEW Managed Service Bundle - 60M w / Type 10A Router Cu Ethernet OEWMS60A $143.00 $2,246.99 Bundle $0.00 OEW Managed Service Bundle - 70M w / Type 10A Router Cu Ethernet OEWMS70A $143.00 $2,309.69 Bundle $0.00 OEW Managed Service Bundle - 80M w / Type 10A Router Cu Ethernet OEWMS80A $143.00 $2,350.39 Bundle $0.00 OEW Managed Service Bundle - 90M w / Type 10A Router Cu Ethernet OEWMS90A $143.00 $2,402.09 Bundle $0.00 OEW Managed Service Bundle - 100M w / Type 10A Router Cu Ethernet OEWMS100A $143.00 $2,449.39 Bundle $0.00 OEW Managed Service Bundle - 150M w / Type 11A Router Fiber Ethernet OEWMS150A $143.00 $2,904.93 Bundle $0.00 OEW Managed Service Bundle - 150M w / Type 26 Router Fiber Ethernet OEWMS150B $143.00 $3,290.25 Bundle $0.00 OEW Managed Service Bundle - 200M w / Type 11A Router Fiber Ethernet OEWMS200A $143.00 $3,511.00 Bundle $0.00 OEW Managed Service Bundle - 200M w / Type 26 Router Fiber Ethernet OEWMS200B $143.00 $3,896.32 Bundle $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 80 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 250M w / Type 26 Router Fiber Ethernet OEWMS250A $143.00 $4,123.12 Bundle $0.00 OEW Managed Service Bundle - 250M w / Type 27 Router Fiber Ethernet OEWMS250B $143.00 $4,544.56 Bundle $0.00 OEW Managed Service Bundle - 300M w / Type 26 Router Fiber Ethernet OEWMS300A $143.00 $4,374.51 Bundle $0.00 OEW Managed Service Bundle - 300M w / Type 27 Router Fiber Ethernet OEWMS300B $143.00 $4,795.95 Bundle $0.00 OEW Managed Service Bundle - 350M w / Type 27 Router Fiber Ethernet OEWMS350A $143.00 $4,949.15 Bundle $0.00 OEW Managed Service Bundle - 400M w / Type 27 Router Fiber Ethernet OEWMS400A $143.00 $5,102.35 Bundle $0.00 OEW Managed Service Bundle - 450M w / Type 27 Router Fiber Ethernet OEWMS450A $143.00 $5,255.55 Bundle $0.00 OEW Managed Service Bundle - 500M w / Type 27 Router Fiber Ethernet OEWMS500A $143.00 $5,408.75 Bundle $0.00 OEW Managed Service Bundle - 550M w / Type 11 Router Fiber Ethernet OEWMS550A ICB ICB Bundle ICB OEW Managed Service Bundle - 550M w / Type 26 Router Fiber Ethernet OEWMS550B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 600M w / Type 11 Router Fiber Ethernet OEWMS600A ICB ICB Bundle ICB OEW Managed Service Bundle - 600M w / Type 26 Router Fiber Ethernet OEWMS600B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 650M w / Type 11 Router Fiber OEWMS650A ICB ICB Bundle ICB 6.1.3.2.5 – Metropolitan Area Network (MAN) and 81 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Ethernet OEW Managed Service Bundle - 650M w / Type 26 Router Fiber Ethernet OEWMS650B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 700M w / Type 11 Router Fiber Ethernet OEWMS700A ICB ICB Bundle ICB OEW Managed Service Bundle - 700M w / Type 26 Router Fiber Ethernet OEWMS700B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 750M w / Type 11 Router Fiber Ethernet OEWMS750A ICB ICB Bundle ICB OEW Managed Service Bundle - 750M w / Type 26 Router Fiber Ethernet OEWMS750B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 800M w / Type 11 Router Fiber Ethernet OEWMS800A ICB ICB Bundle ICB OEW Managed Service Bundle - 800M w / Type 26 Router Fiber Ethernet OEWMS800B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 850M w / Type 11 Router Fiber Ethernet OEWMS850A ICB ICB Bundle ICB OEW Managed Service Bundle - 850M w / Type 26 Router Fiber Ethernet OEWMS850B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 900M w / Type 11 Router Fiber Ethernet OEWMS900A ICB ICB Bundle ICB 6.1.3.2.5 – Metropolitan Area Network (MAN) and 82 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge OEW Managed Service Bundle - 900M w / Type 26 Router Fiber Ethernet OEWMS900B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 950M w / Type 11 Router Fiber Ethernet OEWMS950A ICB ICB Bundle ICB OEW Managed Service Bundle - 950M w / Type 26 Router Fiber Ethernet OEWMS950B ICB ICB Bundle $0.00 OEW Managed Service Bundle - 1G w / Type 11 Router Fiber Ethernet OEWMS1KA ICB ICB Bundle ICB OEW Managed Service Bundle - 1000M w / Type 26 Router Fiber Ethernet OEWMS1KB ICB ICB Bundle $0.00 OPT-E-WAN Managed Service Bundle s Life Cycle Management Features and Services Moves, Adds, Changes and Deletes Move Router Site (Inside) - Low Complexity 13092L $600.00 N/A Router N/A Move Router Site (Inside) - Medium Complexity 13092M $720.00 N/A Router N/A Move Router Site (Inside) - High Complexity 13092H $850.00 N/A Router N/A Move Router Site (Outside) - Low Complexity 13093L $1,200.00 N/A Router N/A Move Router Site (Outside) - Medium Complexity 13093M $1,440.00 N/A Router N/A Move Router Site (Outside) - High 13093H $1,700.00 N/A Router N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 83 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Complexity Router Site Add - Low Complexity 13118L $1,500.00 N/A Router N/A Router Site Add - Medium Complexity 13118M $1,620.00 N/A Router N/A Router Site Add - High Complexity 13118H $1,750.00 N/A Router N/A Add/Delete Router Boards – Low Complexity 13127L $300.00 N/A Router N/A Add/Delete Router Boards – Medium Complexity 13127M $360.00 N/A Router N/A Add/Delete Router Boards – High Complexity 13127H $425.00 N/A Router N/A Site Delete for AT&T Provided Equipment 13119 $0.00 N/A Router N/A Site Insufficiently Prepared to Receive On-Site Services / Vendor Turn-Away 14570 $200.00 N/A Router N/A Cancellation to Receive on Site Services with Less Than Five Business Days notice to AT&T 13109A $200.00 N/A Router N/A Supplementary Professional, Engineering and Technical Services Standard Hours (8AM – 5PM local time) First Hour 13109B N/A $360.00 Hour N/A Standard Hours (8AM – 5PM local time) Subsequent Hours 13109C N/A $180.00 Hour N/A Non-Standard Hours First Hour 13109D N/A $460.00 Hour N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 84 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Non-Standard Hours Subsequent Hours 13109E N/A $230.00 Hour N/A Lost Equipment Charge for AT&T Owned CPE 13054 Residual Value of Lost CPE N/A N/A N/A Router Configuration Changes 14158 $150.00 N/A Router N/A OPT-E-WAN Managed Service Bundle s Optional Up lift Features and Services Router Protocol, Memory and Misc Managed Router Feature Upgrades Enterprise Services IOS w/o encryption for 18XX series managed router feature upgrade MSB1000 $590.00 N/A Router $150.00* *Applies to Upgrade to existing router. Enterprise Services IOS w/o encryption for 28XX series managed router feature upgrade MSB1001 $826.00 N/A Router $150.00* *Applies to Upgrade to existing router Enterprise Services IOS w/o encryption for 38XX series managed router feature upgrade MSB1002 $1,180.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 18XX series managed router feature upgrade MSB1003 $1,062.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 28XX series managed router feature upgrade MSB1004 $1,416.00 N/A Router $150.00* *Applies to Upgrade to existing router Advanced Enterprise Services IOS w encryption for 38XX series managed MSB1005 $2,065.00 N/A Router $150.00* *Applies to Upgrade to 6.1.3.2.5 – Metropolitan Area Network (MAN) and 85 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge router feature upgrade existing router Advanced Enterprise Services IOS w encryption for 72XX series managed router feature upgrade MSB1006 $3,835.00 N/A Router $150.00* *Applies to Upgrade to existing router Extra Memory for Enterprise and Advanced Enterprise IOS for 18XX series managed router feature upgrade MSB1007 $295.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Port Card for 18XX, 28XX and 38XX series managed router feature upgrade MSB1008 $236.00 N/A Port *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra 4 Port Serial Port Adapter Card for 72XX and 73XX series managed router feature upgrade MSB1009 $2,655.00 N/A Port *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2-Port Fast Ethernet 100Base TX Port Adapter for 72XX and 73XX series managed router feature upgrade MSB1010 $2,242.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 4-Port Ethernet 10BaseT Port Adapter fro 72XX and 73XX managed router feature upgrade MSB1011 $2,655.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port Gigabit Ethernet Port Adapter for 72XX and 73XX series managed router feature upgrade MSB1012 $3,540.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-SX Short Wavelength GBIC (Multimode only) for 72XX and 73XX series managed router feature MSB1013 $295.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 86 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade 1000BASE-SX Short Wavelength GBIC (Copper) for 72XX and 73XX series managed router feature upgrade MSB1014 $295.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra 4 port 10/100 Ethernet switch interface card for 28XX and 38XX series managed router feature upgrade MSB1015 $250.75 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 10/100 routed port HWIC Card for 28XX and 38XX series managed router feature upgrade MSB1016 $531.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GE SFP, LC connector LX/LH transceiver for 38XX series managed router feature upgrade MSB1017 $587.05 N/A Connector *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-SX SFP (DOM) for 38XX series managed router feature upgrade MSB1018 $324.50 N/A Connector *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 7304 Carrier Card for 7200 Series Port Adapters managed router feature upgrade MSB1019 $737.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Serial Cable managed router feature upgrade MSB1020 $59.00 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Console Port to CAS cable managed router feature upgrade MSB1021 $20.05 N/A Cable *See Professional Engineering and Technical Services Charges for on-site 6.1.3.2.5 – Metropolitan Area Network (MAN) and 87 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade to existing router. Fiber Cable managed router feature upgrade MSB1022 $45.89 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Rack Mount Kit managed router feature upgrade MSB1023 $59.00 N/A Kit *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Port for ASR1000 series managed router feature upgrade MSB1024 $324.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Extra Serial Cable for ASR1000 series managed router feature upgrade MSB1025 $259.60 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Copper SFP - SX Cisco 2-Port Gigabit Ethernet Shared Port Adapter for ASR1000 series managed router feature upgrade MSB1026 $6,277.60 N/A Adapter *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2 port 100M Ethernet Cisco 4-Port Fast Ethernet (TX) Shared Port Adapter for ASR1000 series managed router feature upgrade MSB1027 $5,022.08 N/A Adapter *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Adv Ent IOS for DLSw and IPSEC Cisco ASR 1000 Series RP1 managed router feature upgrade MSB1028 $6,277.60 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 6.1.3.2.5 – Metropolitan Area Network (MAN) and 88 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Cisco ASR 1000 Series RP1 managed router feature upgrade MSB1029 $6,277.60 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. G2 Series Routers 19xx, 29xx, 39xx managed router feature upgrades GE SFP, LC connector LX/LH transceiver managed router feature upgrade MSB1030 $587.05 N/A Transceiver *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GE SFP, LC connector SX transceiver managed router feature upgrade MSB1031 $295.00 N/A Transceiver *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1000BASE-T SFP managed router feature upgrade MSB1032 $233.05 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-port 10/100 Routed Port HWIC managed router feature upgrade MSB1033 $531.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. GigE high speed WIC managed router feature upgrade MSB1034 $1,180.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port Serial WAN Interface Card managed router feature upgrade MSB1035 $236.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 4-Port 10/100 Ethernet switch interface card managed router feature upgrade MSB1036 $250.75 N/A Card *See Professional Engineering and Technical Services Charges for on-site 6.1.3.2.5 – Metropolitan Area Network (MAN) and 89 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade to existing router. 1000BASE-SX SFP (DOM) managed router feature upgrade MSB1037 $324.50 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 1-Port 2nd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 managed router feature upgrade MSB1038 $767.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 2-Port 2nd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 managed router feature upgrade MSB1039 $1,180.00 N/A Card *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 19XX Series managed router feature upgrade MSB1040 $354.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Security IOS for Cisco 19XX Series managed router feature upgrade MSB1041 $590.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 29XX Series managed router feature upgrade MSB1042 $413.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Security IOS for Cisco 29XX Series managed router feature upgrade MSB1043 $708.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Data IOS for Cisco 39XX Series managed router feature upgrade MSB1044 $590.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site 6.1.3.2.5 – Metropolitan Area Network (MAN) and 90 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge upgrade to existing router. Security IOS for Cisco 39XX Series managed router feature upgrade MSB1045 $1,180.00 N/A Router *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. COS device 4 port COS switch managed router feature upgrade MSB1046 $432.47 N/A Switch *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Cable from: OOB modem to: COS/4 managed router feature upgrade MSB1047 $17.70 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Cable from: CO to: Router's Console Port (DB25M-RJ45, 10ft.) managed router feature upgrade MSB1048 $11.83 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. AIM Module 1800/2800/3800 managed router feature upgrade MSB1049 $1,475.00 N/A Module *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. SC type to SC type MMF 62.5 micron 15' for WS-G5484 modules managed router feature upgrade MSB1050 $45.89 N/A Cable *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. 12 port COS Switch managed router feature upgrade MSB1051 $6,590.60 N/A Switch *See Professional Engineering and Technical Services Charges for on-site upgrade to existing router. Optional Architectural Validation Professional Services 13096 N/A $350.00 Hour N/A 6.1.3.2.5 – Metropolitan Area Network (MAN) and 91 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge Dial Backup Analog (POTS) Dial Backup Management 13060A N/A $10.00 Router N/A ISDN Basic Rate Interface (BRI) Backup Management 13060B N/A $10.00 Router N/A ISDN Primary Rate Interface (PRI) Backup Management 13060C N/A $25.00 Router N/A TACACS (Terminal Access Controller Access Control System) Read Only Access TACACS Read Only Access – Router Enablement TACACSRE $40.00 N/A Router $150.00 TACACS Read Only Access - Support TACACSRS N/A $18.00 Router N/A TACACS Read Only Access – Enablement 1-6 Enabled Employees TACACS1 $0.00 N/A Enabled Employee $150.00 TACACS Read Only Access – Enablement 7-12 Enabled Employees TACACS2 $250.00 N/A Enabled Employee $150.00 TACACS Read Only Access – Enablement 13 to 25 Enabled Employees TACACS3 $750.00 N/A Enabled Employee $150.00 OPT-E-WAN Managed Services Data Center Stand Alone Routers Legacy Protocol (SNA, DLSw and IPX) Standalone router Type 20 MSDCRT1 $0.00 $1,324.00 Router $0.00 6.1.3.2.5 – Metropolitan Area Network (MAN) and 92 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of measure Change Charge IPSEC Standalone router Type 24 MSDCRT2 $0.00 $1,084.34 Router $0.00 Traffic Aggregation Standalone router Type 25 MSDCRT3 $0.00 $3,355.44 Router $0.00 Traffic Aggregation Standalone router Type 27 MSDCRT4 $0.00 $1,340.07 Router $0.00 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Change Charge CSME CSME Basic Connection 10 Mbps P9FYX $ 1,600.00 $ 967.20 port NRC applies CSME Basic Connection - subsequent 10 Mbps P9FZX $ 1,150.00 $ 725.00 port NRC applies CSME Basic Connection 100 Mbps P9FKX $ 1,925.00 $ 1,246.20 port NRC applies CSME Basic Connection Subsequent 100 Mbps P9FPX $ 1,200.00 $ 1,012.00 port NRC applies CSME Basic Connection 1 Gigabit P9FLX $ 2,500.00 $ 2,717.00 port NRC applies CSME Ethernet Virtual Connection (EVC) EVNDE $ - $ - virtual circuit CSME Media Access Control (MAC) Addresses M2CAX $ 70.00 $ 5.00 block NRC applies 6.1.3.2.5 – Metropolitan Area Network (MAN) and 93 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Change Charge CSME Repeater VU4 $ 250.00 $ 320.00 repeater NRC applies CSME Service Order Change Charge NHCEO $ 75.00 N/A N/A CSME Miscellaneous Change Charge NHCEN $ 50.00 N/A N/A CSME Service Order Cancellation Charge OGCEO $ 200.00 N/A N/A CSME Service Expedite Charge EODEO $ 300.00 N/A N/A EPLS-WAN (POP to POP) Requires Ethernet LD Access EPLS-WAN 600Mbps SCRM- OKLD WAN60A $0.00 $4,050.00 circuit NRC applies EPLS-WAN 600Mbps SCRM- ANHM WAN60B $0.00 $5,153.00 circuit NRC applies EPLS-WAN 600Mbps SCRM- SNDG WAN60C $0.00 $6,143.00 circuit NRC applies EPLS-WAN 600Mbps OKLD- ANHM WAN60D $0.00 $4,973.00 circuit NRC applies EPLS-WAN 600Mbps ANHM- SNDG WAN60E $0.00 $4,050.00 circuit NRC applies EPLS-WAN 1000Mbps SCRM- OKLD WAN1GA $0.00 $8,100.00 circuit NRC applies EPLS-WAN 1000Mbps SCRM- ANHM WAN1GB $0.00 $9,482.00 circuit NRC applies 6.1.3.2.5 – Metropolitan Area Network (MAN) and 94 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Name Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Change Charge EPLS-WAN 1000Mbps SCRM- SNDG WAN1GC $0.00 $10,012.00 circuit NRC applies EPLS-WAN 1000Mbps OKLD- ANHM WAN1GD $0.00 $9,158.00 circuit NRC applies EPLS-WAN 1000Mbps ANHM-SNDG WAN1GE $0.00 $8,100.00 circuit NRC applies EPLS-WAN 10Gbps SCRM-OKLD WAN10GA $0.00 $20,000.00 circuit NRC applies EPLS-WAN 10Gbps SCRM- ANHM WAN10GB $0.00 $30,000.00 circuit NRC applies EPLS-WAN 10Gbps SCRM-SNDG WAN10GC $0.00 $30,000.00 circuit NRC applies EPLS-WAN 10Gbps OKLD- ANHM WAN10GD $0.00 $30,000.00 circuit NRC applies EPLS-WAN 10Gbps ANHM- SNDG WAN10GE $0.00 $20,000.00 circuit NRC applies ETHERNET ACCESS to LONG DISTANCE POP Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Change Charge 100-Base-TX 2 Mbps Ethernet LNET2 $0.00 $450.00 Per circuit NRC applies 100-Base-TX 4 Mbps Ethernet LNET4 $0.00 $500.00 Per circuit NRC applies 6.1.3.2.5 – Metropolitan Area Network (MAN) and 95 of 95 Revised: MSA 1 - Amendment No. 16 Wide Area Network (WAN) Services 11/29/12 Attachment 4 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Change Charge 100-Base-TX 5 Mbps Ethernet LNET5 $0.00 $540.00 Per circuit NRC applies 100-Base-TX 8 Mbps Ethernet LNET8 $0.00 $590.00 Per circuit NRC applies 100-Base-TX 10 Mbps Ethernet LNET10 $0.00 $720.00 Per circuit NRC applies 100-Base-TX 20 Mbps Ethernet LNET20 $0.00 $860.00 Per circuit NRC applies 100-Base-TX 50 Mbps Ethernet LNET50 $0.00 $975.00 Per circuit NRC applies 100-Base-TX 100 Mbps Ethernet LNET100 $0.00 $1,125.00 Per circuit NRC applies 1000-Base-SX/LX 150 Mbps Ethernet LNET150 $0.00 $1,400.00 Per circuit NRC applies 1000-Base-SX/LX 250 Mbps Ethernet LNET250 $0.00 $1,725.00 Per circuit NRC applies 1000-Base-SX/LX 500 Mbps Ethernet LNET500 $0.00 $2,200.00 Per circuit NRC applies 1000-Base-SX/LX 600 Mbps Ethernet LNET600 $0.00 $2,544.90 Per circuit NRC applies 1000-Base-SX/LX 1000 Mbps Ethernet LNET1G $0.00 $3,200.00 Per circuit NRC applies 10G-Base-LSR 10000 Mbps Ethernet LNET10G $0.00 $4,700.00 Per circuit NRC applies See Required CPE and Other Equipment for descriptions of additional equipment and service offered 6.1.7 – Managed Internet Service 1 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 6.1.7 Service Identifier: Managed Internet Service (MIS) Attachment 3 Description of Service AT&T Managed Internet Service (MIS) is a dedicated Internet access service that provides businesses with high-speed Internet access through communications facilities managed by AT&T. The service consists of a dedicated Internet Port, and separately, transport from the customer site to the nearest AT&T Point-of-Presence (POP). AT&T MIS connects a business’s Local Area Network or application to the Internet. Underlying AT&T MIS is AT&T’s highly reliable transport, the IP connectivity to the customer, and the IP backbone. Customer connectivity to the backbone is provided through the AT&T transport network. Access speeds range from 56 Kbps to 10 Gbps (LAN-PHY), and access methods (priced separately with FCC tariffs) include Private Line, Frame Relay, Asynchronous Transfer Mode (ATM), and Ethernet connectivity. AT&T provides access service points at more than 600 ACCUNET points of presence (POPs) in the United States. AT&T personnel coordinate the provisioning of the local access circuit for customers. Not all speeds are available in all areas or via all "Access Methods" described below. All DS3, OC-X and Ethernet opportunities must be pre-qualified. Access transport circuits used with MIS are found under DS1 and DS3 services. Ethernet access transport circuits used with MIS are found below. For Ethernet access to MIS where less than 10% of the traffic on the circuit is used for MIS Internet access, OPT-E-MAN may be used. Three service types are available: • AT&T MIS with AT&T Managed Router • AT&T MIS with Customer Managed Router • AT&T Dedicated Internet Access (DIA) with Customer Managed Router – Grandfathered, for existing customers only. Use MIS for new orders. The distinction is whether the Customer Premises Equipment (CPE) is provided by AT&T or provided and managed by the customer. At a minimum, the CPE provided to AT&T MIS with Managed Router customers consists of a Router, a CSU/DSU, and a diagnostic Modem providing managed "end-to-end" connectivity to the Internet. Additional CPE components may be required/provided depending upon the configuration. For customers who prefer to manage several elements of their IP service in-house and retain control of the premises equipment, we offer AT&T MIS without the Managed Router. With this offer, the customer is responsible for providing, configuring, installing, maintaining, and managing the premises equipment. MIS with Managed Router customers have the option of Tele-installation or On-site installation (except for speeds of T3 and above where only on-site installation is available, Tele-Install can be used for Ethernet speeds 100 Mbps and below if using electrical interface). If the customer selects tele-installation, the customer is responsible for unpacking and connecting the CPE, with telephone assistance from AT&T if required. With on-site installation, an authorized AT&T Service Technician will unpack, connect, and test the CPE 6.1.7 – Managed Internet Service 2 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 and completes the cooperative testing with the NOC. Charges apply for On-Site (Managed Router Service), no charge for Tele-Install. Under each AT&T MIS service type - there are 3 types of port billing services are available: 1. Flat Rate Billing Port Only offers a fixed recurring charge. 2. Hi Cap Flex Billing Port Only customers are provisioned with a fully dedicated access circuit, but only pay for actual sustained bandwidth usage—not the full line rate. It differs from the Burstable Billing option in that customers select a minimum monthly bandwidth commitment. 3. With Burstable Billing Port Only, customers only pay for actual sustained bandwidth usage—not the full line rate. Burstable Billing customers can "burst" up to the full capacity of the access circuit when needed and are charged based on usage. For all port types, an access circuit is ordered and billed separate from the port. All new Internet access services will be provisioned with AT&T MIS. AT&T Dedicated Internet Access (DIA) with Customer Managed Router Service is being grandfathered. Existing AT&T DIA Ports may be upgraded subject to bandwidth availability. Ethernet Access is not available for DIA upgrade. The Customer Managed Flat Rate Port pricing for AT&T MIS as shown in Attachment 4 applies to DIA ports, as available. Additional MIS Features Include (priced individually) Class of Service, Additional DNS Admin, Alternate Backbone Node, CPE Redundant Configuration, Managed Firewall Solutions, MIS Access Redundancy Options (MARO), and Secure Email Gateway. FLAT RATE INTERNET PORT Feature Description Identifier AT&T MIS @ 56Kbps 5323 AT&T MIS @ 128Kbps 5324 AT&T MIS @ 256Kbps 5325 AT&T MIS @ 384Kbps 5326 AT&T MIS @ 512Kbps 5327 AT&T MIS @ 768Kbps 5328 AT&T MIS @ 1024 Kbps 5700 AT&T MIS @ 1.544 Mbps (T1) 5701 AT&T MIS @ 2Mbps 5329 AT&T MIS @ 3 Mbps 5702 AT&T MIS @ 3 Mbps NxT1 5702 AT&T MIS @ 4Mbps 5330 AT&T MIS @ 4.5Mbps 5331 AT&T MIS @ 5Mbps 5332 AT&T MIS @ 6Mbps 5333 6.1.7 – Managed Internet Service 3 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier AT&T MIS @ 6Mbps NxT1 5333 AT&T MIS @ 7Mbps 5334 AT&T MIS @ 7.5 Mbps 5382 AT&T MIS @ 8Mbps 5335 AT&T MIS @ 9Mbps 5336 AT&T MIS @ 9Mbps NxT1 5336 AT&T MIS @ 10 Mbps 5703 AT&T MIS @ 10.5 Mbps 5383 AT&T MIS @ 12 Mbps 5384 AT&T MIS @ 15 Mbps 5704 AT&T MIS @ 20 Mbps 5705 AT&T MIS @ 25 Mbps 5706 AT&T MIS @ 30 Mbps 5707 AT&T MIS @ 35 Mbps 5708 AT&T MIS @ 40 Mbps 5709 AT&T MIS @ 45 Mbps (T3) 5710 AT&T MIS @ 60Mbps (OC3) 5338 AT&T MIS @ 155 Mbps (OC3) 5712 AT&T MIS @ 622 Mbps (OC12) 6528 AT&T MIS @ 2.45 Gbps (OC48) 6837 FLAT RATE INTERNET PORT WITH ROUTER Feature Description Identifier AT&T MIS w/Mgd Router @ 56Kbps 5348 AT&T MIS w/Mgd Router @ 128Kbps 5349 AT&T MIS w/Mgd Router @ 256Kbps 5350 AT&T MIS w/Mgd Router @ 384Kbps 5351 AT&T MIS w/Mgd Router @ 512Kbps 5352 AT&T MIS w/Mgd Router @ 768Kbps 5353 AT&T MIS w/Mgd Router @ 1024 Kbps 5713 AT&T MIS w/Mgd Router @ 1.544 Mbps (T1) 5714 AT&T MIS w/Mgd Router @ 2Mbps 5354 6.1.7 – Managed Internet Service 4 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier AT&T MIS w/Mgd Router @ 3Mbps 5355 AT&T MIS w/Mgd Router @ 3Mbps NxT1 5355 AT&T MIS w/Mgd Router @ 4Mbps 5356 AT&T MIS w/Mgd Router @ 4.5Mbps 5357 AT&T MIS w/Mgd Router @ 5Mbps 5358 AT&T MIS w/Mgd Router @ 6Mbps 5359 AT&T MIS w/Mgd Router @ 6Mbps NxT1 5359 AT&T MIS w/Mgd Router @ 7Mbps 5360 AT&T MIS w/Mgd Router @ 7.5 Mbps 5385 AT&T MIS w/Mgd Router @ 8Mbps 5361 AT&T MIS w/Mgd Router @ 9Mbps 5362 AT&T MIS w/Mgd Router @ 9Mbps NxT1 5362 AT&T MIS w/Mgd Router @ 10Mbps 5363 AT&T MIS w/Mgd Router @ 10.5 Mbps 5386 AT&T MIS w/Mgd Router @ 12 Mbps 5387 AT&T MIS w/Mgd Router @ 15Mbps 5364 AT&T MIS w/Mgd Router @ 20Mbps 5365 AT&T MIS w/Mgd Router @ 25Mbps 5366 AT&T MIS w/Mgd Router @ 30Mbps 5367 AT&T MIS w/Mgd Router @ 35Mbps 5368 AT&T MIS w/Mgd Router @ 40Mbps 5369 AT&T MIS w/Mgd Router @ 45Mbps 5370 AT&T MIS w/Mgd Router @ 60Mbps 5374 AT&T MIS w/Mgd Router @ 155 Mbps (OC3) 5716 AT&T MIS w/Mgd Router @ 622 Mbps (OC12) 6529 6.1.7 – Managed Internet Service 5 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier AT&T MIS w/Mgd Router @ 2.45 Gbps (OC48) 6840 HI CAP FLEX T3 - PRIVATE LINE, ATM (ASYNCHRONOUS TRANSFER MODE) Feature Description Identifier MIS HiCap T3 2 Mbps 7400 MIS HiCap T3 3 Mbps 7401 MIS HiCap T3 4 Mbps 7402 MIS HiCap T3 5 Mbps 7403 MIS HiCap T3 6 Mbps 7404 MIS HiCap T3 7 Mbps 7405 MIS HiCap T3 8 Mbps 7406 MIS HiCap T3 9 Mbps 7407 MIS HiCap T3 10 Mbps 7408 MIS HiCap T3 15 Mbps 7409 MIS HiCap T3 20 Mbps 7410 MIS HiCap T3 25 Mbps 7411 MIS HiCap T3 30 Mbps 7412 MIS HiCap T3 35 Mbps 7413 MIS HiCap T3 40 Mbps 7414 MIS HiCap T3 45 Mbps 7415 HI CAP FLEX T3 - PRIVATE LINE, ATM (ASYNCHRONOUS TRANSFER MODE) with Managed Router Feature Description Identifier MIS HiCap T3 w/Mgd Rtr 2 Mbps 7420 MIS HiCap T3 w/Mgd Rtr 3 Mbps 7421 MIS HiCap T3 w/Mgd Rtr 4 Mbps 7422 MIS HiCap T3 w/Mgd Rtr 5 Mbps 7423 MIS HiCap T3 w/Mgd Rtr 6 Mbps 7424 MIS HiCap T3 w/Mgd Rtr 7 Mbps 7425 MIS HiCap T3 w/Mgd Rtr 8 Mbps 7426 MIS HiCap T3 w/Mgd Rtr 9 Mbps 7427 MIS HiCap T3 w/Mgd Rtr 10 Mbps 7428 6.1.7 – Managed Internet Service 6 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS HiCap T3 w/Mgd Rtr 15 Mbps 7429 MIS HiCap T3 w/Mgd Rtr 20 Mbps 7430 MIS HiCap T3 w/Mgd Rtr 25 Mbps 7431 MIS HiCap T3 w/Mgd Rtr 30 Mbps 7432 MIS HiCap T3 w/Mgd Rtr 35 Mbps 7433 MIS HiCap T3 w/Mgd Rtr 40 Mbps 7434 MIS HiCap T3 w/Mgd Rtr 45 Mbps 7435 HI CAP FLEX OC3 - PRIVATE LINE Feature Description Identifier MIS HiCap OC3 35 Mbps 8050 MIS HiCap OC3 40 Mbps 8051 MIS HiCap OC3 45 Mbps 8052 MIS HiCap OC3 60 Mbps 8053 MIS HiCap OC3 70 Mbps 8054 MIS HiCap OC3 80 Mbps 8055 MIS HiCap OC3 90 Mbps 8056 MIS HiCap OC3 100 Mbps 8057 MIS HiCap OC3 120 Mbps 8058 MIS HiCap OC3 144 Mbps 8059 MIS HiCap OC3 155 Mbps 8060 HI CAP FLEX OC3 - PRIVATE LINE with Managed Router Feature Description Identifier MIS HiCap OC3 w/Mgd Rtr 35 Mbps 8070 MIS HiCap OC3 w/Mgd Rtr 40 Mbps 8071 MIS HiCap OC3 w/Mgd Rtr 45 Mbps 8072 MIS HiCap OC3 w/Mgd Rtr 60 Mbps 8073 MIS HiCap OC3 w/Mgd Rtr 70 Mbps 8074 MIS HiCap OC3 w/Mgd Rtr 80 Mbps 8075 6.1.7 – Managed Internet Service 7 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS HiCap OC3 w/Mgd Rtr 90 Mbps 8076 MIS HiCap OC3 w/Mgd Rtr 100 Mbps 8077 MIS HiCap OC3 w/Mgd Rtr 120 Mbps 8078 MIS HiCap OC3 w/Mgd Rtr 144 Mbps 8079 MIS HiCap OC3 w/Mgd Rtr 155 Mbps 8080 HI CAP FLEX OC12 - PRIVATE LINE Feature Description Identifier MIS HiCap OC12 70 Mbps 7500 MIS HiCap OC12 80 Mbps 7501 MIS HiCap OC12 90 Mbps 7502 MIS HiCap OC12 100 Mbps 7503 MIS HiCap OC12 120 Mbps 7504 MIS HiCap OC12 144 Mbps 7505 MIS HiCap OC12 155 Mbps 7506 MIS HiCap OC12 200 Mbps 7507 MIS HiCap OC12 250 Mbps 7508 MIS HiCap OC12 300 Mbps 7509 MIS HiCap OC12 350 Mbps 7510 MIS HiCap OC12 400 Mbps 7511 MIS HiCap OC12 450 Mbps 7512 MIS HiCap OC12 500 Mbps 7513 MIS HiCap OC12 550 Mbps 7514 MIS HiCap OC12 600 Mbps 7515 MIS HiCap OC12 622 Mbps 7516 HI CAP FLEX OC12 - PRIVATE LINE - with Managed Router Feature Description Identifier MIS HiCap OC3 w/Mgd Rtr 70 Mbps 7525 MIS HiCap OC3 w/Mgd Rtr 80 Mbps 7526 MIS HiCap OC3 w/Mgd Rtr 90 Mbps 7527 MIS HiCap OC3 w/Mgd Rtr 100 Mbps 7528 6.1.7 – Managed Internet Service 8 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS HiCap OC3 w/Mgd Rtr 120 Mbps 7529 MIS HiCap OC3 w/Mgd Rtr 144 Mbps 7530 MIS HiCap OC3 w/Mgd Rtr 155 Mbps 7531 MIS HiCap OC3 w/Mgd Rtr 200 Mbps 7532 MIS HiCap OC3 w/Mgd Rtr 250 Mbps 7533 MIS HiCap OC3 w/Mgd Rtr 300 Mbps 7534 MIS HiCap OC3 w/Mgd Rtr 350 Mbps 7535 MIS HiCap OC3 w/Mgd Rtr 400 Mbps 7536 MIS HiCap OC3 w/Mgd Rtr 450 Mbps 7537 MIS HiCap OC3 w/Mgd Rtr 500 Mbps 7538 MIS HiCap OC3 w/Mgd Rtr 550 Mbps 7539 MIS HiCap OC3 w/Mgd Rtr 600 Mbps 7540 MIS HiCap OC3 w/Mgd Rtr 622 Mbps 7541 HI CAP FLEX OC48 - PRIVATE LINE Feature Description Identifier MIS HiCap OC48 600 Mbps 7450 MIS HiCap OC48 622 Mbps 7451 MIS HiCap OC48 700 Mbps 7452 MIS HiCap OC48 800 Mbps 7453 MIS HiCap OC48 1250 Mbps 7454 MIS HiCap OC48 1550 Mbps 7455 MIS HiCap OC48 1850 Mbps 7456 MIS HiCap OC48 2150 Mbps1 7457 MIS HiCap OC48 2450 Mbps1 7458 1Due a technical limitation with the Cisco Gigabit Router cards, actual speed of the service is limited to 1.9 Gbps. Therefore, 1850 Mbps should be the highest "Minimum Bandwidth Commitment" offered to customers at this time. 6.1.7 – Managed Internet Service 9 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 HI CAP FLEX OC48 - PRIVATE LINE - With Managed Router Feature Description Identifier MIS HiCap OC48 600 Mbps 7470 MIS HiCap OC48 622 Mbps 7471 MIS HiCap OC48 700 Mbps 7472 MIS HiCap OC48 800 Mbps 7473 MIS HiCap OC48 1250 Mbps 7474 MIS HiCap OC48 1550 Mbps 7475 MIS HiCap OC48 1850 Mbps 7476 MIS HiCap OC48 2150 Mbps1 7477 MIS HiCap OC48 2450 Mbps1 7478 1Due a technical limitation with the Cisco Gigabit Router cards, actual speed of the service is limited to 1.9 Gbps. Therefore, 1850 Mbps should be the highest "Minimum Bandwidth Commitment" offered to customers at this time. HI CAP FLEX ETHERNET PORT ONLY Feature Description Identifier MIS Minimum Bandwidth Commitment Ethernet 2 Mbps 8301 MIS Minimum Bandwidth Commitment Ethernet 3 Mbps 8302 MIS Minimum Bandwidth Commitment Ethernet 4 Mbps 8303 MIS Minimum Bandwidth Commitment Ethernet 5 Mbps 8304 MIS Minimum Bandwidth Commitment Ethernet 6 Mbps 8305 MIS Minimum Bandwidth Commitment Ethernet 7 Mbps 8306 MIS Minimum Bandwidth Commitment Ethernet 8 Mbps 8307 MIS Minimum Bandwidth Commitment Ethernet 9 Mbps 8308 MIS Minimum Bandwidth Commitment Ethernet 10 Mbps 8309 MIS Minimum Bandwidth Commitment Ethernet 15 Mbps 8310 6.1.7 – Managed Internet Service 10 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Minimum Bandwidth Commitment Ethernet 20 Mbps 8311 MIS Minimum Bandwidth Commitment Ethernet 25 Mbps 8312 MIS Minimum Bandwidth Commitment Ethernet 30 Mbps 8313 MIS Minimum Bandwidth Commitment Ethernet 35 Mbps 8314 MIS Minimum Bandwidth Commitment Ethernet 40 Mbps 8315 MIS Minimum Bandwidth Commitment Ethernet 45 Mbps 8316 MIS Minimum Bandwidth Commitment Ethernet 50 Mbps 8382 MIS Minimum Bandwidth Commitment Ethernet 60 Mbps 8317 MIS Minimum Bandwidth Commitment Ethernet 70 Mbps 8318 MIS Minimum Bandwidth Commitment Ethernet 80 Mbps 8319 MIS Minimum Bandwidth Commitment Ethernet 90 Mbps 8320 MIS Minimum Bandwidth Commitment Ethernet 100 Mbps 8321 MIS Minimum Bandwidth Commitment Ethernet 120 Mbps 8346 MIS Minimum Bandwidth Commitment Ethernet 144 Mbps 8347 MIS Minimum Bandwidth Commitment Ethernet 155 Mbps 8348 MIS Minimum Bandwidth Commitment Ethernet 200 Mbps 8349 MIS Minimum Bandwidth Commitment Ethernet 250 Mbps 8350 MIS Minimum Bandwidth Commitment Ethernet 300 Mbps 8351 MIS Minimum Bandwidth Commitment Ethernet 350 Mbps 8352 MIS Minimum Bandwidth Commitment Ethernet 400 Mbps 8353 MIS Minimum Bandwidth Commitment Ethernet 450 Mbps 8354 MIS Minimum Bandwidth Commitment Ethernet 500 Mbps 8355 MIS Minimum Bandwidth Commitment Ethernet 550 Mbps 8356 6.1.7 – Managed Internet Service 11 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Minimum Bandwidth Commitment Ethernet 600 Mbps 8357 MIS Minimum Bandwidth Commitment Ethernet 622 Mbps 8358 MIS Minimum Bandwidth Commitment Ethernet 700 Mbps 8359 MIS Minimum Bandwidth Commitment Ethernet 800 Mbps 8360 MIS Minimum Bandwidth Commitment Ethernet 900 Mbps 8361 MIS Minimum Bandwidth Commitment Ethernet 1000 Mbps 8362 HI CAP FLEX – 10 Gig ETHERNET PORT ONLY MIS Minimum Bandwidth Commitment Ethernet 1500 Mbps 8385 MIS Minimum Bandwidth Commitment Ethernet 2000 Mbps 8386 MIS Minimum Bandwidth Commitment Ethernet 2500 Mbps 8387 MIS Minimum Bandwidth Commitment Ethernet 3000 Mbps 8388 MIS Minimum Bandwidth Commitment Ethernet 3500 Mbps 8389 MIS Minimum Bandwidth Commitment Ethernet 4000 Mbps 8390 MIS Minimum Bandwidth Commitment Ethernet 4500 Mbps 8391 MIS Minimum Bandwidth Commitment Ethernet 5000 Mbps 8392 MIS Minimum Bandwidth Commitment Ethernet 5500 Mbps 8393 MIS Minimum Bandwidth Commitment Ethernet 6000 Mbps 8394 MIS Minimum Bandwidth Commitment Ethernet 6500 Mbps 8395 MIS Minimum Bandwidth Commitment Ethernet 7000 Mbps 8396 MIS Minimum Bandwidth Commitment Ethernet 7500 Mbps 8397 MIS Minimum Bandwidth Commitment Ethernet 8000 Mbps 8398 MIS Minimum Bandwidth Commitment Ethernet 8500 Mbps 8399 6.1.7 – Managed Internet Service 12 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 MIS Minimum Bandwidth Commitment Ethernet 9000 Mbps 8400 MIS Minimum Bandwidth Commitment Ethernet 9500 Mbps 8401 MIS Minimum Bandwidth Commitment Ethernet 10000 Mbps 8402 HI CAP FLEX ETHERNET PORT ONLY with Managed Router Feature Description Identifier MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 2 Mbps 8323 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 3 Mbps 8324 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 4 Mbps 8325 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 5 Mbps 8326 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 6 Mbps 8327 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 7 Mbps 8328 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 8 Mbps 8329 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 9 Mbps 8330 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 10 Mbps 8331 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 15 Mbps 8332 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 20 Mbps 8333 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 25 Mbps 8334 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 30 Mbps 8335 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 35 Mbps 8336 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 40 Mbps 8337 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 45 Mbps 8338 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 50 Mbps 8383 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 60 Mbps 8339 6.1.7 – Managed Internet Service 13 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 70 Mbps 8340 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 80 Mbps 8341 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 90 Mbps 8342 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 100 Mbps 8343 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 120 Mbps 8365 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 144 Mbps 8366 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 155 Mbps 8367 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 200 Mbps 8368 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 250 Mbps 8369 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 300 Mbps 8370 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 350 Mbps 8371 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 400 Mbps 8372 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 450 Mbps 8373 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 500 Mbps 8374 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 550 Mbps 8375 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 600 Mbps 8376 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 622 Mbps 8377 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 700 Mbps 8378 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 800 Mbps 8379 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 900 Mbps 8380 MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 1000 Mbps 8381 ETHERNET ACCESS to LONG DISTANCE POP 6.1.7 – Managed Internet Service 14 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Used with HI CAP FLEX ETHERNET PORT ONLY service. Feature Description Identifier 100-Base-TX 2 Mbps Ethernet LNET2 100-Base-TX 4 Mbps Ethernet LNET4 100-Base-TX 5 Mbps Ethernet LNET5 100-Base-TX 8 Mbps Ethernet LNET8 100-Base-TX 10 Mbps Ethernet LNET10 100-Base-TX 20 Mbps Ethernet LNET20 100-Base-TX 50 Mbps Ethernet LNET50 100-Base-TX 100 Mbps Ethernet LNET100 1000-Base-SX/LX 150 Mbps Ethernet LNET150 1000-Base-SX/LX 250 Mbps Ethernet LNET250 1000-Base-SX/LX 500 Mbps Ethernet LNET500 1000-Base-SX/LX 600 Mbps Ethernet LNET600 1000-Base-SX/LX 1000 Mbps Ethernet LNET1G 10G-Base-LSR 10000 Mbps Ethernet LNET10G BURSTABLE T1 - PRIVATE LINE, FRAME RELAY Feature Description Identifier MIS Burstable T1 Up to 128 Kbps 7301 MIS Burstable T1 128.01 to 256 Kbps MIS Burstable T1 256.01 to 384 Kbps MIS Burstable T1 384.01 to 512 Kbps MIS Burstable T1 512.01 to full T1 6.1.7 – Managed Internet Service 15 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 BURSTABLE T1 - PRIVATE LINE, FRAME RELAY - with Managed Router Feature Description Identifier MIS Burstable T1 w/Mgd Rtr Up to 128 Kbps 7302 MIS Burstable T1 w/Mgd Rtr 128.01 to 256 Kbps MIS Burstable T1 w/Mgd Rtr 256.01 to 384 Kbps MIS Burstable T1 w/Mgd Rtr 384.01 to 512 Kbps MIS Burstable T1 w/Mgd Rtr 512.01 to full T1 BURSTABLE T3 - PRIVATE LINE, ATM Feature Description Identifier MIS Burstable T3 Up to 6 Mbps 7303 MIS Burstable T3 6.01 to 7.5 Mbps MIS Burstable T3 7.51 to 9.0 Mbps MIS Burstable T3 9.01 to 10.5 Mbps MIS Burstable T3 10.51 to 12.0 Mbps MIS Burstable T3 12.01 to 13.5 Mbps MIS Burstable T3 13.51 to 15.0 Mbps MIS Burstable T3 15.01 to 16.5 Mbps MIS Burstable T3 16.51 to 18.0 Mbps MIS Burstable T3 18.01 to 19.5 Mbps MIS Burstable T3 19.51 to 21.0 Mbps 6.1.7 – Managed Internet Service 16 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 MIS Burstable T3 21.01 to 45.0 Mbps BURSTABLE T3 - PRIVATE LINE, ATM - with Managed Router Feature Description Identifier MIS Burstable T3 w/Mgd Router Up to 6 Mbps 7304 MIS Burstable T3 w/Mgd Router 6.01 to 7.5 Mbps MIS Burstable T3 w/Mgd Router 7.51 to 9.0 Mbps MIS Burstable T3 w/Mgd Router 9.01 to 10.5 Mbps MIS Burstable T3 w/Mgd Router 10.51 to 12.0 Mbps MIS Burstable T3 w/Mgd Router 12.01 to 13.5 Mbps MIS Burstable T3 w/Mgd Router 13.51 to 15.0 Mbps MIS Burstable T3 w/Mgd Router 15.01 to 16.5 Mbps MIS Burstable T3 w/Mgd Router 16.51 to 18.0 Mbps MIS Burstable T3 w/Mgd Router 18.01 to 19.5 Mbps MIS Burstable T3 w/Mgd Router 19.51 to 21.0 Mbps MIS Burstable T3 w/Mgd Router 21.01 to 45.0 Mbps BURSTABLE OC3 - PRIVATE LINE Feature Description Identifier MIS Burstable OC3 Up to 35 Mbps 7305 MIS Burstable OC3 35.01 to 45 Mbps MIS Burstable OC3 45.01 to 55 Mbps MIS Burstable OC3 55.01 to 65 Mbps MIS Burstable OC3 65.01 to 75 Mbps MIS Burstable OC3 75.01 to 85 Mbps 6.1.7 – Managed Internet Service 17 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Burstable OC3 85.01 to 100 Mbps MIS Burstable OC3 100.01 to 125 Mbps MIS Burstable OC3 125.01 to 155 Mbps BURSTABLE OC3 - PRIVATE LINE - with Managed Router Feature Description Identifier MIS Burstable OC3 w/Mgd Router Up to 35 Mbps 7306 MIS Burstable OC3 w/Mgd Router 35.01 to 45 Mbps MIS Burstable OC3 w/Mgd Router 45.01 to 55 Mbps MIS Burstable OC3 w/Mgd Router 55.01 to 65 Mbps MIS Burstable OC3 w/Mgd Router 65.01 to 75 Mbps MIS Burstable OC3 w/Mgd Router 75.01 to 85 Mbps MIS Burstable OC3 w/Mgd Router 85.01 to 100 Mbps MIS Burstable OC3 w/Mgd Router 100.01 to 125 Mbps MIS Burstable OC3 w/Mgd Router 125.01 to 155 Mbps BURSTABLE OC-12- PRIVATE LINE Feature Description Identifier MIS Burstable OC12 Up to 75 Mbps 7307 MIS Burstable OC12 75.01 to 150 Mbps MIS Burstable OC12 150.01 to 225 Mbps MIS Burstable OC12 225.01 to 300 Mbps MIS Burstable OC12 300.01 to 375 Mbps MIS Burstable OC12 375.01 to 450 Mbps 6.1.7 – Managed Internet Service 18 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Burstable OC12 450.01 to 525 Mbps MIS Burstable OC12 525.01 to 622 Mbps BURSTABLE OC-12- PRIVATE LINE - with Managed Router Feature Description Identifier MIS Burstable OC12 w/Mgd Router Up to 75 Mbps 7308 MIS Burstable OC12 w/Mgd Router 75.01 to 150 Mbps MIS Burstable OC12 w/Mgd Router 150.01 to 225 Mbps MIS Burstable OC12 w/Mgd Router 225.01 to 300 Mbps MIS Burstable OC12 w/Mgd Router 300.01 to 375 Mbps MIS Burstable OC12 w/Mgd Router 375.01 to 450 Mbps MIS Burstable OC12 w/Mgd Router 450.01 to 525 Mbps MIS Burstable OC12 w/Mgd Router 525.01 to 622 Mbps BURSTABLE OC-48 - PRIVATE LINE Feature Description Identifier MIS Burstable OC48 Up to 1250 Mbps 7309 MIS Burstable OC48 1251 to 1350 Mbps MIS Burstable OC48 1351 to 1450 Mbps 6.1.7 – Managed Internet Service 19 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS Burstable OC48 1451 to 1550 Mbps MIS Burstable OC48 1551 to 1650 Mbps MIS Burstable OC48 1651 to 1750 Mbps MIS Burstable OC48 1751 to 1850 Mbps MIS Burstable OC48 1851 to 1950 Mbps* MIS Burstable OC48 1951 to 2050 Mbps* MIS Burstable OC48 2051 to 2150 Mbps* MIS Burstable OC48 2151 to 2250 Mbps* MIS Burstable OC48 2251 to 2350 Mbps* MIS Burstable OC48 2351 to 2450 Mbps* BURSTABLE OC-48 - PRIVATE LINE - with Managed Router Feature Description Identifier MIS w/Mgd Router Burstable OC48 Up to 1250 Mbps 7310 MIS w/Mgd Router Burstable OC48 1251 to 1350 Mbps MIS w/Mgd Router Burstable OC48 1351 to 1450 Mbps MIS w/Mgd Router Burstable OC48 1451 to 1550 Mbps MIS w/Mgd Router Burstable OC48 1551 to 1650 Mbps MIS w/Mgd Router Burstable OC48 1651 to 1750 Mbps MIS w/Mgd Router Burstable OC48 1751 to 1850 Mbps 6.1.7 – Managed Internet Service 20 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier MIS w/Mgd Router Burstable OC48 1851 to 1950 Mbps* MIS w/Mgd Router Burstable OC48 1951 to 2050 Mbps* MIS w/Mgd Router Burstable OC48 2051 to 2150 Mbps* MIS w/Mgd Router Burstable OC48 2151 to 2250 Mbps* MIS w/Mgd Router Burstable OC48 2251 to 2350 Mbps* MIS w/Mgd Router Burstable OC48 2351 to 2450 Mbps* Optional Features – Class of Service Description of Service The Class of Service (CoS) feature enables Customer to prioritize traffic among four classes: real-time, high-grade data, medium-grade data, and low-grade data. Each CoS has a specific amount of bandwidth allocation so that all classes can transmit data during congestion. However, if any class does not use its entire bandwidth allocation, packets of other classes can share the unused bandwidth. Customer may select from a number of "profiles" that have predetermined bandwidth allocations for each CoS. CPE Marking and Differentiation The Customer Equipment (CE) has two critical functions in the performance architecture: identification and marking of application traffic flows, and differential queuing into the WAN network. The marking of packets is done by setting specific Diff-Serv Codepoint (DSCP) values within the TOS byte of the IP header. Each marking indicates the type of treatment that a packet should receive from the network. The set of flows that share a common marking, and resulting treatment are referred to as a ‘class’. MIS supports 4 user markings (or classes): Class Marking Behavior COS1 EF CS5 Priority COS2 AF31 CS3 Bursty Data COS3 AF21 CS2 Bursty Data 6.1.7 – Managed Internet Service 21 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 COS4 Default “0” Best Effort Allocation Profiles For each IP service connection, customers order a pair of ‘allocation profiles’, one to control ingress policing and one to control egress queuing. The profile specifies the amount of bandwidth reserved for each CoS class. When ordering CoS, the allocation profile can be specified as ‘simple’ or ‘complex’. The simple allocation profiles provide a set of the most common allocation profiles. Use of these profiles is suitable for the vast majority of enterprise needs and is highly recommended. The table below shows traffic class allocation options using simple profiles. Priority CoS1 traffic can be allocated from 10-80% of the bandwidth. The remaining classes can use bandwidth not being used by CoS1 in the percentages shown in the table. CoS1 CoS2 CoS3 CoS4 10-80% 80% 10% 10% 10-80% 40% 30% 30% 10-80% 60% 30% 10% On ingress, CoS1 traffic exceeding the allocation is dropped, for the remaining data queues traffic exceeding the allocation is considered ‘out of contract’, and is marked accordingly (i.e. mapped to an e-LSP which has a higher drop probability during core congestion) for transport across the network core. The ingress allocation is defined as a percentage. For most services, the percentage is based on the speed of the access port. On egress, the allocations control the relative servicing of the classes out of the egress port11 toward the customer site. This allocation is only in effect when the total data arrival rate is greater than the port capacity (i.e. the egress port is congested). Each allocation profile defines the percentage of available bandwidth for each CoS class. For any class that is not consuming its full allocation, the excess bandwidth for the class becomes available for the remaining queues in a ratio proportional to their allocation. Note that the CoS1 class is an exception. Traffic is not allowed to exceed its allocation, even if bandwidth is available on the port. CoS1 traffic exceeding the allocation is discarded. Unused COS1 bandwidth is still available for consumption by the remaining data classes. Class of Service (CoS) Option Feature Description Identifier Class of Service 1.5 Mbps Flat Rate FRCOST1 Class of Service MLPPP NxT1 (3 to 12 Mbps) FCOSML Class of Service 10 Mbps Flat Rate FRCOS10 6.1.7 – Managed Internet Service 22 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier Class of Service 15 Mbps Flat Rate FRCOS15 Class of Service 20 Mbps Flat Rate FRCOS20 Class of Service 25 Mbps Flat Rate FRCOS25 Class of Service 30 Mbps Flat Rate FRCOS30 Class of Service 35 Mbps Flat Rate FRCOS35 Class of Service 40 Mbps Flat Rate FRCOS40 Class of Service 45 Mbps Flat Rate FRCOS45 Class of Service Burstable T1 BCOST1 Class of Service Burstable T3 BCOST3 Class of Service Hi Cap Flex .05-1.5Mbps* *Only Available with Ethernet Access FCOS05 Class of Service Hi Cap Flex 2 Mbps FCOS2 Class of Service Hi Cap Flex 3 Mbps FCOS3 Class of Service Hi Cap Flex 4 Mbps FCOS4 Class of Service Hi Cap Flex 5 Mbps FCOS5 Class of Service Hi Cap Flex 6 Mbps FCOS6 Class of Service Hi Cap Flex 7 Mbps FCOS7 Class of Service Hi Cap Flex 8 Mbps FCOS8 Class of Service Hi Cap Flex 9 Mbps FCOS9 Class of Service Hi Cap Flex 10 Mbps FCOS10 Class of Service Hi Cap Flex 15 Mbps FCOS15 Class of Service Hi Cap Flex 20 Mbps FCOS20 Class of Service Hi Cap Flex 25 Mbps FCOS25 Class of Service Hi Cap Flex 30 Mbps FCOS30 Class of Service Hi Cap Flex 35 Mbps FCOS35 6.1.7 – Managed Internet Service 23 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier Class of Service Hi Cap Flex 40 Mbps FCOS40 Class of Service Hi Cap Flex 45 Mbps FCOS45 Class of Service Hi Cap Flex OC3 FCOS155 Class of Service Hi Cap Flex 45.1 – 155 Mbps FCOS250 Class of Service Hi Cap Flex 200 – 250 Mbps FCOS350 Class of Service Hi Cap Flex 300 – 350 Mbps FCOS600 Class of Service Hi Cap Flex 400 – 600 Mbps FCOS622 Class of Service Hi Cap Flex 622 Mbps FCOS1G Class of Service Hi Cap Flex 700 – 1000 Mbps FCOST1 Class of Service Hi Cap Flex 1500 Mbps FCOS15G Class of Service Hi Cap Flex 2000 Mbps FCOS2G Class of Service Hi Cap Flex 2500 Mbps FCOS25G Class of Service Hi Cap Flex 3000 Mbps FCOS3G Class of Service Hi Cap Flex 3500 Mbps FCOS35G Class of Service Hi Cap Flex 4000 Mbps FCOS4G Class of Service Hi Cap Flex 4500 Mbps FCOS45G Class of Service Hi Cap Flex 5000 Mbps FCOS5G Class of Service Hi Cap Flex 5500 Mbps FCOS55G Class of Service Hi Cap Flex 6000 Mbps FCOS6G Class of Service Hi Cap Flex 6500 Mbps FCOS65G Class of Service Hi Cap Flex 7000 Mbps FCOS7G Class of Service Hi Cap Flex 7500 Mbps FCOS75G Class of Service Hi Cap Flex 8000 Mbps FCOS8G Class of Service Hi Cap Flex 8500 Mbps FCOS85G 6.1.7 – Managed Internet Service 24 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature Description Identifier Class of Service Hi Cap Flex 9000 Mbps FCOS9G Class of Service Hi Cap Flex 9500 Mbps FCOS95G Class of Service Hi Cap Flex 10000 Mbps FCOS10G Optional Features – AT&T Secure E-Mail Gateway (SEG) Description of Service AT&T Secure E-Mail Gateway (SEG) is a network-based Security as a Service (SecaaS) offering. SEG protects customers from internal and external email threats that can include: commercial spam, malicious attachments, direct email server connections from spammers and botnet-controlled endpoints, and email embedded URL-based attacks. SEG provides features and tools that enable customers to comply with data privacy and retention regulations, meet legal discovery requirements, and implement data loss prevention strategies. SEG customers retain responsibility and control over much of the configuration and settings for the service. SEG is offered with two different service levels – “Advanced” or “Premium”. SEG Advanced The Secure E-Mail Gateway (SEG) Advanced service helps protect customer networks from inbound messages containing spam, viruses, and malware. The Service provides features that enable customer to manage and enforce its security policy on outbound email content. The Service provides disaster recovery protection against lost email data in the event of a customer email server outage and provides end-user continuity functionality if the customer email server becomes unavailable. SEG is administered by the customer through a self-service web console and provides a suite of reports. SEG requires that the Customer own and manage their own Simple Mail Transfer Protocol (SMTP) email server or servers. The customer must also own and manage their own internet domain(s) in order to direct email to the Service for filtering. SEG Premium 6.1.7 – Managed Internet Service 25 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 The SEG Premium Level of Service includes all features of the Secure E-Mail Gateway Advanced service plus additional Premium features. SEG Premium provides enhanced capabilities that enable the Customer to implement more robust outbound email security policies to support their email confidentiality, privacy, and data loss prevention requirements. Messages sent by the Customer can be encrypted automatically through policy or through end-user self initiated encryption. Encrypted messages are delivered for pick-up by an authenticated recipient and can be retrieved up to 30 days from the day they have been sent after which they are destroyed. Optional Feature - Message Archiving The Message Archiving option of the Secure E-Mail Gateway Service provides capabilities that can assist the Customer in complying with company, industry, and government requirements for email retention. Message Archiving is designed to automatically archive all inbound, outbound and internal email message and associated meta data to a secure centralized location and provides search and export functionality. Message Archiving is administered through a customer managed web console and provides a suite of reports. The customer must have a base service (SEG Advanced or SEG Premium) to order the archiving service option. Customers determine how long their e-mails need to be retained to meet business, compliance or legal requirements. The Service will support from 1 year to a maximum of 7 year retention period. Features Table & Descriptions The following summarizes the Features included under the two SEG service levels, as well as detailed descriptions of the features: Feature SEG Advanced SEG Premium Customer Managed Administration Included Included Anti-Virus Protection Included Included Spam Filtering Included Included Policy Enforcement Included Enhanced Quarantine Included Included Disaster Recovery Included Included Transport Layer Security Included Included Administrator Reports Included Included Policy based Encryption Included End-User Initiated Encryption Included Sender Notification Included Web-based Delivery Included 6.1.7 – Managed Internet Service 26 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Feature SEG Advanced SEG Premium Direct Delivery Included Mobile Device Support Included Standards Support Included Message Archiving Option Option Standard Features – SEG Advanced Customer Managed Administration The primary interface to the SEG Advanced service is the Administration Center web console. This console is available 24 x 7 and allows Customer Administrators to define and manage settings and configurations for their domains, including spam treatment options, virus scanning selections, content filter settings, policy rules and user permissions. Anti-Virus Protection Anti-Virus Protection provides an extensive and redundant anti-virus filtering process that is designed to detect, clean, and record virus infected e-mail messages before they enter the Customer’s network. Virus Protection can be configured to scan all inbound and outbound messages for viruses as recognized by industry standard virus scanning technologies. Spam Filtering Spam Filtering detects Spam e-mail messages before they enter the Customer’s network. Captured spam is routed to the spam quarantine and can be accessed by administrators or end users at any time through a web-based interface. The Customer administrator may configure spam quarantine notification options for messages that have that been quarantined. Policy Enforcement Policy enforcement supports the ability to apply the Customer’s corporate messaging policies on unwanted and malicious content to e-mail messages entering and leaving the Customer’s e- mail system. Policy enforcement features are definable by domain or user level. Content categories that can be filtered for policy include: keyword groups, HTML, spam beacons or web bugs, hyperlinks, attachments, deny and allow lists. The Customer can define text, referred to as an “outbound disclaimer” that will be appended to the email content. The Customer administrator may configure policy enforcement notification options for emails have been identified by policy rules. Quarantine The Service provides multiple quarantine areas with different security access requirements to store and support review of suspect email outside of your email network. Emails that violate configured policies and that have the quarantine action applied are sorted into multiple quarantines. • Spam Quarantined Messages – Accessible to all users, with users with role of User or Reports Manager allowed to access only their own personal spam quarantine • Virus Quarantined Messages – Accessible to only Administrators and Quarantine Managers • Attachment Quarantined Messages – Accessible to only Administrators and Quarantine Managers 6.1.7 – Managed Internet Service 27 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 • Content Keyword Quarantined Messages – Accessible to only Administrators and Quarantine Managers Disaster Recovery Disaster Recovery provides added protection against lost emails in the case the Customer’s inbound email server may be unavailable to receive email. Disaster recovery provides: • Automatic email fails over and rolling storage for up to sixty (60) days. • Automatic monitoring of Customer’s e-mail server to establish return of service with attempt to deliver the e-mail every 20 minutes. • Automatic forwarding of stored e-mail once Customer’s e-mail service is restored • User access to read and send messages through a web-based interface while messages are in fail-over storage status. Messages can remain in fail-over storage for up to 60 days. Transport Layer Security The SEG Advanced Service supports both forced and opportunistic Transport Layer Security (TLS) connections between the Customer’s email server and the SEG network. TLS is designed to provide basic network level encryption through an encrypted tunnel for message transfer. Administrator Reports Included in the SEG Administration Center console is access to a suite of reports providing a view into the statistics and use of the Service. All mail messages processed by the Service are recorded in these statistical reports, measured on an hourly, daily, weekly, and monthly basis. The reports furnished to Customer depend of the Service components and features in use by the Customer. Standard Features - SEG Premium The SEG Premium Level of Service includes all features of the Secure E-Mail Gateway Advanced service and also includes the additional Premium features described below. SEG Premium provides enhanced capabilities that enable the Customer to implement more robust outbound email security policies to support their email confidentiality, privacy, and data loss prevention requirements. Messages sent by the Customer’s end-users can be encrypted automatically through policy or through end-user self initiated encryption. Encrypted messages and are delivered for pick-up by an authenticated recipient and can be retrieved up to 30 days from the day they have been sent after which they are destroyed. The SEG Premium Service requires Customer acknowledgement that it is the Customer’s responsibility to store or process, in an unencrypted format, any and all messages or attachments which it desires to have unencrypted access after 30 days and/or post-expiration or termination of the Services. 6.1.7 – Managed Internet Service 28 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Customer Managed Administration SEG Premium policies and features are configured by the Customer administrator through the SEG Premium control console. Enhanced Policy Enforcement A comprehensive set of policy rules to identify email messages can be defined by the Customer including the following examples: • Keyword Rules: Rules based on keywords within the subject line and body of the email. • Regular Expression Rules: Rules based on content such as social security numbers, drivers’ license numbers, credit card numbers, accounting numbers, credit card numbers within the subject line and body of the email message. • Domain & Sender Level Rules: Rules based on sender domains, recipient domains and sender lists. • Regulation Dictionaries: Rules based on HIPAA, SOX and PCI oriented content. • 3rd Party Keyword Library Support: Ability to import 3rd party keyboard libraries such as common drug codes, common drug names, and common profanity keywords. • Keywords such as “Confidential”, “Secure”; • Sender & Recipient Groups such as the Legal Department in a company, Executives, HR Business Partners. A comprehensive set of actions to manage identified email messages can be assigned based on policy rules defined by the Customer: • Log and Continue: Email message is logged as identified by the policy and SEG continues processing the email against the remaining policies. • Log and Send: Email message is logged as identified by the policy name and SEG sends the email directly out. No additional policies will be executed. • Return to Sender: The email will be discarded and a notification will be sent to sender of the email with information about what policy triggered the bounce back message. No additional policies are executed. • Discard: The email is deleted. No additional policies are executed. • Encrypt: The email is sent out encrypted and logged against this policy. No additional polices are executed Policy based Encryption The SEG Premium Service provides a policy-based encryption and decryption process. The process is designed to analyze messages leaving the Customer’s network using the policy engine, match an outbound encrypt rule and enable the encryption. Outbound content policies are centrally created using the policy manager. One or more conditions (e.g. contains credit card number, message body contains keywords, email address of sender or recipient matches a domain name, message attachment is of a certain type, etc.) are defined by the Customer, and the policy is associated with the ‘encrypt message’ action. If a message matches one of the policies it is encrypted within the AT&T SEG network and sent to the recipient. End-User Initiated Encryption SEG Premium enables End Users to invoke encrypted email messages from the gateway by simply pressing an “Encrypt” button installed on the mail client. End-User Initiated Encryption is supported through an email client plug-in that provides an “encrypt button”. The plug-in is available for versions of Microsoft Outlook and Outlook Web Access. 6.1.7 – Managed Internet Service 29 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 Sender Notification SEG Premium provides notification to senders when messages are encrypted at the AT&T SEG network. Senders also receive notifications when message recipients pickup and decrypt messages. Notification messages are customizable. Web-based Delivery The Encrypted Message portal is a web based portal for message pick-up. After an encrypted message is sent, the recipient is prompted through an email notification to collect their message at the Encrypted Message Portal. First time users of the portal are required to create a password protected profile. Once a recipient has created a profile, they collect subsequent messages by clicking the link in the email notification and logging in to Encrypted Message Portal with their email address and password. The Encrypted Message portal and email notifications can be customer branded as an optional service. Direct Delivery Recipients of encrypted email messages have the option of downloading the Encrypted Reader application, which will enable them to receive, and open encrypted messages directly in their existing desktop or webmail email client. For users who have opted to use the reader, encrypted messages arrive in their inbox as an attachment to a regular message. When opening the attachment, the user is prompted for their password before the message is displayed. Mobile Device Support SEG Premium supports mobile devices that can render HTML on a mobile browser. As an example, SEG supports Blackberry devices, Apple iPhone, Windows mobile devices, and more. All encrypted messages being decrypted on the web-based message portal can be read on any traditional mobile browser. The SEG Premium service has the ability to recognize which mobile browser is being used by the recipient to read and decrypt messages and adjust accordingly. In addition, all notification messages delivered to the sender and recipient of encrypted messages can be delivered via SMS (Text messaging) to instant mobile verification. For example, when a recipient has received encrypted messages, SEG Premium can deliver a short text messages to the recipient’s mobile phone with a link for the message pickup portal. Standards Support The SEG Premium Service leverages industry recognized standards such as PKI, X.509, S/MIME, SSL, and TLS for sending electronically signed and encrypted email messages. The solution is interoperable with other PKI based systems. Administrator Reports Included in the SEG Administration Center console is access to a suite of reports providing a view into the statistics and use of the Service. All mail messages processed by the Service are recorded in these statistical reports, measured on an hourly, daily, weekly, and monthly basis. The reports furnished to Customer depend of the Service components and features in use by the Customer. 6.1.7 – Managed Internet Service 30 of 30 Revised: MSA 1 - Amendment No. 16 Attachment 3 11/29/12 6.1.7 – Managed Internet Service 1 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 6.1.7 Service Identifier: Managed Internet Service (MIS) Attachment 4 Three service types are available: • AT&T MIS with AT&T Managed Router and • AT&T MIS with Customer Managed Router • AT&T Dedicated Internet Access (DIA) with Customer Managed Router – Grandfathered, for existing customers only. Use MIS for new orders. Under each AT&T MIS service type, 3 types of port billing services are available: • Flat Rate Port Only, • Hi Cap Flex Port Only, and • Burstable Port Only. For all port types, an access circuit is ordered and billed separate from the port. All new Internet access services will be provisioned with AT&T MIS. AT&T Dedicated Internet Access (DIA) with Customer Managed Router Service is being grandfathered. Existing AT&T DIA Ports may be upgraded subject to bandwidth availability. Ethernet Access is not available for DIA upgrade. The Customer Managed Flat Rate Port pricing for AT&T MIS below applies to DIA ports, as available. Note: Charges apply for On-Site (Managed Router Service), no charge for Tele-Install. MIS Installation Table Port Speed Tele- Install On-Site 56 Kbps - 1.5 Kbps N/C $999.00* NxT1 (3.0 Mbps - 6.0 Mbps) N/C $999.00* Tiered/Full T3 N/C $1000.00* OC-X N/C $10000.00* Ethernet Access N/C $0.00* * - ICB pricing is available. 6.1.7 – Managed Internet Service 2 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 FLAT RATE INTERNET PORT The Customer Managed Flat Rate Port pricing for AT&T MIS below applies to DIA ports, as available. Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure AT&T MIS @ 56Kbps 5323 N/C $ 72.20 Port AT&T MIS @ 128Kbps 5324 N/C $ 85.50 Port AT&T MIS @ 256Kbps 5325 N/C $ 106.40 Port AT&T MIS @ 384Kbps 5326 N/C $ 127.30 Port AT&T MIS @ 512Kbps 5327 N/C $ 148.20 Port AT&T MIS @ 768Kbps 5328 N/C $ 155.80 Port AT&T MIS @ 1024 Kbps 5700 N/C $ 161.50 Port AT&T MIS @ 1.544 Mbps (T1) 5701 N/C $ 178.60 Port AT&T MIS @ 2Mbps 5329 N/C $ 147.50 Port AT&T MIS @ 3 Mbps 5702 N/C $ 212.50 Port AT&T MIS @ 3 Mbps NxT1 5702 N/C $ 212.50 Port AT&T MIS @ 4Mbps 5330 N/C $ 268.75 Port AT&T MIS @ 4.5Mbps 5331 N/C $ 275.00 Port AT&T MIS @ 5Mbps 5332 N/C $ 281.25 Port AT&T MIS @ 6Mbps 5333 N/C $ 312.50 Port AT&T MIS @ 6Mbps NxT1 5333 N/C $ 312.50 Port AT&T MIS @ 7Mbps 5334 N/C $ 353.75 Port AT&T MIS @ 7.5 Mbps 5382 N/C $ 370.00 Port AT&T MIS @ 8Mbps 5335 N/C $ 391.25 Port AT&T MIS @ 9Mbps 5336 N/C $ 428.75 Port AT&T MIS @ 9Mbps NxT1 5336 N/C $ 428.75 Port AT&T MIS @ 10 Mbps 5703 N/C $ 460.00 Port AT&T MIS @ 10.5 Mbps 5383 N/C $ 478.75 Port AT&T MIS @ 12 Mbps 5384 N/C $ 547.50 Port AT&T MIS @ 15 Mbps 5704 N/C $ 616.25 Port AT&T MIS @ 20 Mbps 5705 N/C $ 772.50 Port AT&T MIS @ 25 Mbps 5706 N/C $ 931.25 Port AT&T MIS @ 30 Mbps 5707 N/C $ 1,087.50 Port 6.1.7 – Managed Internet Service 3 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure AT&T MIS @ 35 Mbps 5708 N/C $ 1,247.50 Port AT&T MIS @ 40 Mbps 5709 N/C $ 1,403.75 Port AT&T MIS @ 45 Mbps (T3) 5710 N/C $ 1,562.50 Port AT&T MIS @ 60Mbps (OC3) 5338 N/C $ 1,956.25 Port AT&T MIS @ 155 Mbps (OC3) 5712 N/C $ 4,450.00 Port AT&T MIS @ 622 Mbps (OC12) 6528 N/C $12,675.00 Port AT&T MIS @ 2.45 Gbps (OC48) 6837 N/C $49,000.00 Port FLAT RATE INTERNET PORT WITH ROUTER Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure AT&T MIS w/Mgd Router @ 56Kbps 5348 See Above $ 98.80 Port AT&T MIS w/Mgd Router @ 128Kbps 5349 See Above $ 112.10 Port AT&T MIS w/Mgd Router @ 256Kbps 5350 See Above $ 133.00 Port AT&T MIS w/Mgd Router @ 384Kbps 5351 See Above $ 153.90 Port AT&T MIS w/Mgd Router @ 512Kbps 5352 See Above $ 174.80 Port AT&T MIS w/Mgd Router @ 768Kbps 5353 See Above $ 182.40 Port AT&T MIS w/Mgd Router @ 1024 Kbps 5713 See Above $ 188.10 Port 6.1.7 – Managed Internet Service 4 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure AT&T MIS w/Mgd Router @ 1.544 Mbps (T1) 5714 See Above $ 205.20 Port AT&T MIS w/Mgd Router @ 2Mbps 5354 See Above $ 221.25 Port AT&T MIS w/Mgd Router @ 3Mbps 5355 See Above $ 286.25 Port AT&T MIS w/Mgd Router @ 3Mbps NxT1 5355 See Above $ 286.25 Port AT&T MIS w/Mgd Router @ 4Mbps 5356 See Above $ 342.50 Port AT&T MIS w/Mgd Router @ 4.5Mbps 5357 See Above $ 348.75 Port AT&T MIS w/Mgd Router @ 5Mbps 5358 See Above $ 355.00 Port AT&T MIS w/Mgd Router @ 6Mbps 5359 See Above $ 386.25 Port AT&T MIS w/Mgd Router @ 6Mbps NxT1 5359 See Above $ 386.25 Port AT&T MIS w/Mgd Router @ 7Mbps 5360 See Above $ 573.75 Port AT&T MIS w/Mgd Router @ 7.5 Mbps 5385 See Above $ 590.00 Port AT&T MIS w/Mgd Router @ 8Mbps 5361 See Above $ 611.25 Port AT&T MIS w/Mgd Router @ 9Mbps 5362 See Above $ 648.75 Port AT&T MIS w/Mgd Router @ 9Mbps NxT1 5362 See Above $ 648.75 Port AT&T MIS w/Mgd Router @ 10Mbps 5363 See Above $ 680.00 Port AT&T MIS w/Mgd Router @ 10.5 Mbps 5386 See Above $ 698.75 Port AT&T MIS w/Mgd Router @ 12 Mbps 5387 See Above $ 767.50 Port 6.1.7 – Managed Internet Service 5 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure AT&T MIS w/Mgd Router @ 15Mbps 5364 See Above $ 836.25 Port AT&T MIS w/Mgd Router @ 20Mbps 5365 See Above $ 992.50 Port AT&T MIS w/Mgd Router @ 25Mbps 5366 See Above $ 1,151.25 Port AT&T MIS w/Mgd Router @ 30Mbps 5367 See Above $ 1,307.50 Port AT&T MIS w/Mgd Router @ 35Mbps 5368 See Above $ 1,467.50 Port AT&T MIS w/Mgd Router @ 40Mbps 5369 See Above $ 1,623.75 Port AT&T MIS w/Mgd Router @ 45Mbps 5370 See Above $ 1,782.50 Port AT&T MIS w/Mgd Router @ 60Mbps 5374 See Above $ 2,251.25 Port AT&T MIS w/Mgd Router @ 155 Mbps (OC3) 5716 See Above $ 4,745.00 Port AT&T MIS w/Mgd Router @ 622 Mbps (OC12) 6529 See Above $13,126.25 Port AT&T MIS w/Mgd Router @ 2.45 Gbps (OC48) 6840 See Above $49,763.75 Port HI CAP FLEX T3 - PRIVATE LINE, ATM (ASYNCHRONOUS TRANSFER MODE) Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure 6.1.7 – Managed Internet Service 6 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap T3 2 Mbps 7400 N/C $ 236.00 Port 248.50 Per Mbps MIS HiCap T3 3 Mbps 7401 N/C $ 340.00 Port 238.00 Per Mbps MIS HiCap T3 4 Mbps 7402 N/C $ 430.00 Port 227.50 Per Mbps MIS HiCap T3 5 Mbps 7403 N/C $ 450.00 Port 189.00 Per Mbps MIS HiCap T3 6 Mbps 7404 N/C $ 500.00 Port 175.00 Per Mbps MIS HiCap T3 7 Mbps 7405 N/C $ 566.00 Port 171.50 Per Mbps MIS HiCap T3 8 Mbps 7406 N/C $ 626.00 Port 164.50 Per Mbps MIS HiCap T3 9 Mbps 7407 N/C $ 686.00 Port 161.00 Per Mbps MIS HiCap T3 10 Mbps 7408 N/C $ 736.00 Port 157.50 Per Mbps MIS HiCap T3 15 Mbps 7409 N/C $ 986.00 Port 140.00 Per Mbps MIS HiCap T3 20 Mbps 7410 N/C $ 1,236.00 Port 133.00 Per Mbps MIS HiCap T3 25 Mbps 7411 N/C $ 1,490.00 Port 126.00 Per Mbps MIS HiCap T3 30 Mbps 7412 N/C $ 1,740.00 Port 122.50 Per Mbps MIS HiCap T3 35 Mbps 7413 N/C $ 1,996.00 Port 122.50 Per Mbps MIS HiCap T3 40 Mbps 7414 N/C $ 2,246.00 Port 119.00 Per Mbps MIS HiCap T3 45 Mbps 7415 N/C $ 2,500.00 Port N/A Per Mbps HI CAP FLEX T3 - PRIVATE LINE, ATM (ASYNCHRONOUS TRANSFER MODE) with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap T3 w/Mgd Rtr 2 Mbps 7420 See Above $ 354.00 Port 248.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 3 Mbps 7421 See Above $ 458.00 Port 238.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 4 Mbps 7422 See Above $ 548.00 Port 227.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 5 Mbps 7423 See Above $ 568.00 Port 189.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 6 Mbps 7424 See Above $ 618.00 Port 175.00 Per Mbps 6.1.7 – Managed Internet Service 7 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap T3 w/Mgd Rtr 7 Mbps 7425 See Above $ 918.00 Port 171.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 8 Mbps 7426 See Above $ 978.00 Port 164.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 9 Mbps 7427 See Above $ 1,038.00 Port 161.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 10 Mbps 7428 See Above $ 1,088.00 Port 157.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 15 Mbps 7429 See Above $ 1,338.00 Port 140.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 20 Mbps 7430 See Above $ 1,588.00 Port 133.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 25 Mbps 7431 See Above $ 1,842.00 Port 126.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 30 Mbps 7432 See Above $ 2,092.00 Port 122.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 35 Mbps 7433 See Above $ 2,348.00 Port 122.50 Per Mbps MIS HiCap T3 w/Mgd Rtr 40 Mbps 7434 See Above $ 2,598.00 Port 119.00 Per Mbps MIS HiCap T3 w/Mgd Rtr 45 Mbps 7435 See Above $ 2,852.00 Port N/A Per Mbps HI CAP FLEX OC3 - PRIVATE LINE Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure 6.1.7 – Managed Internet Service 8 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC3 35 Mbps 8050 N/C $ 1,996.00 Port 122.50 Per Mbps MIS HiCap OC3 40 Mbps 8051 N/C $ 2,246.00 Port 119.00 Per Mbps MIS HiCap OC3 45 Mbps 8052 N/C $ 2,500.00 Port 119.00 Per Mbps MIS HiCap OC3 60 Mbps 8053 N/C $ 3,130.00 Port 112.00 Per Mbps MIS HiCap OC3 70 Mbps 8054 N/C $ 3,550.00 Port 108.50 Per Mbps MIS HiCap OC3 80 Mbps 8055 N/C $ 3,970.00 Port 105.00 Per Mbps MIS HiCap OC3 90 Mbps 8056 N/C $ 4,390.00 Port 105.00 Per Mbps MIS HiCap OC3 100 Mbps 8057 N/C $ 4,810.00 Port 101.50 Per Mbps MIS HiCap OC3 120 Mbps 8058 N/C $ 5,650.00 Port 101.50 Per Mbps MIS HiCap OC3 144 Mbps 8059 N/C $ 6,490.00 Port 98.00 Per Mbps MIS HiCap OC3 155 Mbps 8060 N/C $ 7,120.00 Port N/A Per Mbps HI CAP FLEX OC3 - PRIVATE LINE with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC3 w/Mgd Rtr 35 Mbps 8070 See Above $ 2,348.00 Port 122.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 40 Mbps 8071 See Above $ 2,598.00 Port 119.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 45 Mbps 8072 See Above $ 2,852.00 Port 119.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 60 Mbps 8073 See Above $ 3,602.00 Port 112.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 70 Mbps 8074 See Above $ 4,022.00 Port 108.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 80 Mbps 8075 See Above $ 4,442.00 Port 105.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 90 Mbps 8076 See Above $ 4,862.00 Port 105.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 100 Mbps 8077 See Above $ 5,282.00 Port 101.50 Per Mbps 6.1.7 – Managed Internet Service 9 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC3 w/Mgd Rtr 120 Mbps 8078 See Above $ 6,122.00 Port 101.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 144 Mbps 8079 See Above $ 6,962.00 Port 98.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 155 Mbps 8080 See Above $ 7,592.00 Port N/A Per Mbps HI CAP FLEX OC12 - PRIVATE LINE Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC12 70 Mbps 7500 N/C $ 3,550.00 Port $ 108.50 Per Mbps MIS HiCap OC12 80 Mbps 7501 N/C $ 3,970.00 Port $ 105.00 Per Mbps MIS HiCap OC12 90 Mbps 7502 N/C $ 4,390.00 Port $ 105.00 Per Mbps MIS HiCap OC12 100 Mbps 7503 N/C $ 4,810.00 Port $ 101.50 Per Mbps MIS HiCap OC12 120 Mbps 7504 N/C $ 5,650.00 Port $ 101.50 Per Mbps MIS HiCap OC12 144 Mbps 7505 N/C $ 6,490.00 Port $ 98.00 Per Mbps MIS HiCap OC12 155 Mbps 7506 N/C $ 7,120.00 Port $ 98.00 Per Mbps MIS HiCap OC12 200 Mbps 7507 N/C $ 8,390.00 Port $ 91.00 Per Mbps MIS HiCap OC12 250 Mbps 7508 N/C $ 9,806.00 Port $ 84.00 Per Mbps MIS HiCap OC12 300 Mbps 7509 N/C $11,220.00 Port $ 80.50 Per Mbps MIS HiCap OC12 350 Mbps 7510 N/C $12,640.00 Port $ 77.00 Per Mbps MIS HiCap OC12 400 Mbps 7511 N/C $14,056.00 Port $ 77.00 Per Mbps MIS HiCap OC12 450 Mbps 7512 N/C $15,470.00 Port $ 73.50 Per Mbps MIS HiCap OC12 500 Mbps 7513 N/C $16,886.00 Port $ 73.50 Per Mbps MIS HiCap OC12 550 Mbps 7514 N/C $18,300.00 Port $ 70.00 Per Mbps MIS HiCap OC12 600 Mbps 7515 N/C $19,716.00 Port $ 70.00 Per Mbps MIS HiCap OC12 622 Mbps 7516 N/C $20,280.00 Port N/A Per Mbps HI CAP FLEX OC12 - PRIVATE LINE - with Managed Router 6.1.7 – Managed Internet Service 10 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC3 w/Mgd Rtr 70 Mbps 7525 See Above $ 4,022.00 Port $ 108.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 80 Mbps 7526 See Above $ 4,442.00 Port $ 105.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 90 Mbps 7527 See Above $ 4,862.00 Port $ 105.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 100 Mbps 7528 See Above $ 5,282.00 Port $ 101.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 120 Mbps 7529 See Above $ 6,122.00 Port $ 101.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 144 Mbps 7530 See Above $ 6,962.00 Port $ 98.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 155 Mbps 7531 See Above $ 7,592.00 Port $ 98.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 200 Mbps 7532 See Above $ 9,112.00 Port $ 91.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 250 Mbps 7533 See Above $10,528.00 Port $ 84.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 300 Mbps 7534 See Above $11,942.00 Port $ 80.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 350 Mbps 7535 See Above $13,362.00 Port $ 77.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 400 Mbps 7536 See Above $14,778.00 Port $ 77.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 450 Mbps 7537 See Above $16,192.00 Port $ 73.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 500 Mbps 7538 See Above $17,608.00 Port $ 73.50 Per Mbps MIS HiCap OC3 w/Mgd Rtr 550 Mbps 7539 See Above $19,022.00 Port $ 70.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 600 Mbps 7540 See Above $20,438.00 Port $ 70.00 Per Mbps MIS HiCap OC3 w/Mgd Rtr 622 Mbps 7541 See Above $21,002.00 Port N/A Per Mbps HI CAP FLEX OC48 - PRIVATE LINE 6.1.7 – Managed Internet Service 11 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC48 600 Mbps 7450 N/C $19,716.00 Port $ 70.00 Per Mbps MIS HiCap OC48 622 Mbps 7451 N/C $20,280.00 Port $ 70.00 Per Mbps MIS HiCap OC48 700 Mbps 7452 N/C $22,546.00 Port $ 70.00 Per Mbps MIS HiCap OC48 800 Mbps 7453 N/C $25,376.00 Port $ 70.00 Per Mbps MIS HiCap OC48 1250 Mbps 7454 N/C $40,500.00 Port $ 70.00 Per Mbps MIS HiCap OC48 1550 Mbps 7455 N/C $50,000.00 Port $ 70.00 Per Mbps MIS HiCap OC48 1850 Mbps 7456 N/C $59,500.00 Port $ 70.00 Per Mbps MIS HiCap OC48 2150 Mbps1 7457 N/C $69,000.00 Port $ 70.00 Per Mbps MIS HiCap OC48 2450 Mbps1 7458 N/C $78,400.00 Port N/A N/A 1Due a technical limitation with the Cisco Gigabit Router cards, actual speed of the service is limited to 1.9 Gbps. Therefore, 1850 Mbps should be the highest “Minimum Bandwidth Commitment” offered to customers at this time. HI CAP FLEX OC48 – PRIVATE LINE – With Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC48 600 Mbps 7470 See Above $20,438.00 Port $ 70.00 Per Mbps MIS HiCap OC48 622 Mbps 7471 See Above $21,002.00 Port $ 70.00 Per Mbps MIS HiCap OC48 700 Mbps 7472 See Above $23,268.00 Port $ 70.00 Per Mbps MIS HiCap OC48 800 Mbps 7473 See Above $26,098.00 Port $ 70.00 Per Mbps 6.1.7 – Managed Internet Service 12 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS HiCap OC48 1250 Mbps 7474 See Above $41,722.00 Port $ 70.00 Per Mbps MIS HiCap OC48 1550 Mbps 7475 See Above $51,222.00 Port $ 70.00 Per Mbps MIS HiCap OC48 1850 Mbps 7476 See Above $60,722.00 Port $ 70.00 Per Mbps MIS HiCap OC48 2150 Mbps1 7477 See Above $70,222.00 Port $ 70.00 Per Mbps MIS HiCap OC48 2450 Mbps1 7478 See Above $79,622.00 Port N/A N/A 1Due a technical limitation with the Cisco Gigabit Router cards, actual speed of the service is limited to 1.9 Gbps. Therefore, 1850 Mbps should be the highest "Minimum Bandwidth Commitment" offered to customers at this time. HI CAP FLEX ETHERNET PORT ONLY Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 2 Mbps 8301 $0.00 $165.20 Port $99.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 3 Mbps 8302 $0.00 $238.00 Port $95.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 4 Mbps 8303 $0.00 $301.00 Port $91.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 5 Mbps 8304 $0.00 $315.00 Port $75.60 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 6 Mbps 8305 $0.00 $350.00 Port $70.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 7 Mbps 8306 $0.00 $396.20 Port $68.60 Per Mbps 6.1.7 – Managed Internet Service 13 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 8 Mbps 8307 $0.00 $438.20 Port 65.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 9 Mbps 8308 $0.00 $480.20 Port $64.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 10 Mbps 8309 $0.00 $515.20 Port $63.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 15 Mbps 8310 $0.00 $690.20 Port $56.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 20 Mbps 8311 $0.00 $865.20 Port $53.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 25 Mbps 8312 $0.00 $1,043.00 Port $50.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 30 Mbps 8313 $0.00 $1,218.00 Port $49.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 35 Mbps 8314 $0.00 $1,397.20 Port $49.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 40 Mbps 8315 $0.00 $1,235.30 Port $37.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 45 Mbps 8316 $0.00 $1,375.00 Port $37.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 50 Mbps 8382 $0.00 $1,489.40 Port $36.30 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 60 Mbps 8317 $0.00 $1,721.50 Port $35.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 70 Mbps 8318 $0.00 $1,952.50 Port $34.10 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 80 Mbps 8319 $0.00 $2,183.50 Port $33.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 90 Mbps 8320 $0.00 $2,414.50 Port $33.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 100 Mbps 8321 $0.00 $2,645.50 Port $31.90 Per Mbps 6.1.7 – Managed Internet Service 14 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 120 Mbps 8346 $0.00 $3,107.50 Port $31.90 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 144 Mbps 8347 $0.00 $3,569.50 Port $30.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 155 Mbps 8348 $0.00 $3,916.00 Port $30.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 200 Mbps 8349 $0.00 $4,614.50 Port $28.60 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 250 Mbps 8350 $0.00 $5,393.30 Port $26.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 300 Mbps 8351 $0.00 $6,171.00 Port $25.30 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 350 Mbps 8352 $0.00 $6,320.00 Port $22.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 400 Mbps 8353 $0.00 $7,028.00 Port $22.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 450 Mbps 8354 $0.00 $7,735.00 Port $21.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 500 Mbps 8355 $0.00 $8,443.00 Port $21.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 550 Mbps 8356 $0.00 $9,150.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 600 Mbps 8357 $0.00 $9,858.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 622 Mbps 8358 $0.00 $10,140.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 700 Mbps 8359 $0.00 $10,145.70 Port $18.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 800 Mbps 8360 $0.00 $11,419.20 Port $18.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 900 Mbps 8361 $0.00 $12,757.50 Port $18.00 Per Mbps 6.1.7 – Managed Internet Service 15 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 1000 Mbps 8362 $0.00 $14,085.00 Port N/A Per Mbps HI CAP FLEX – 10 Gig ETHERNET PORT ONLY Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 1500 Mbps 8385 $0.00 $13,158.75 Port $14.09 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 2000 Mbps 8386 $0.00 $12,880.00 Port $8.77 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 2500 Mbps 8387 $0.00 $13,720.00 Port $6.44 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 3000 Mbps 8388 $0.00 $14,400.00 Port $5.62 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 3500 Mbps 8389 $0.00 $16,747.50 Port $4.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 4000 Mbps 8390 $0.00 $19,080.00 Port $4.79 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 4500 Mbps 8391 $0.00 $21,397.50 Port $4.77 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 5000 Mbps 8392 $0.00 $23,400.00 Port $4.76 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 5500 Mbps 8393 $0.00 $25,987.50 Port $4.68 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 6000 Mbps 8394 $0.00 $28,260.00 Port $4.73 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 6500 Mbps 8395 $0.00 $30,517.50 Port $4.71 Per Mbps 6.1.7 – Managed Internet Service 16 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet 7000 Mbps 8396 $0.00 $32,340.00 Port $4.70 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 7500 Mbps 8397 $0.00 $34,987.50 Port $4.62 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 8000 Mbps 8398 $0.00 $37,200.00 Port $4.67 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 8500 Mbps 8399 $0.00 $39,397.50 Port $4.65 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 9000 Mbps 8400 $0.00 $41,040.00 Port $4.64 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 9500 Mbps 8401 $0.00 $43,177.50 Port $4.56 Per Mbps MIS Minimum Bandwidth Commitment Ethernet 10000 Mbps 8402 $0.00 $45,300.00 Port $4.55 Per Mbps HI CAP FLEX ETHERNET PORT ONLY – with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure On-Site Install Charges apply - see MIS Install Table above. MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 2 Mbps 8323 $0.00 $247.80 Port $99.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 3 Mbps 8324 $0.00 $320.60 Port $95.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 4 Mbps 8325 $0.00 $383.60 Port $91.00 Per Mbps 6.1.7 – Managed Internet Service 17 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 5 Mbps 8326 $0.00 $397.60 Port $75.60 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 6 Mbps 8327 $0.00 $432.60 Port $70.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 7 Mbps 8328 $0.00 $642.60 Port $68.60 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 8 Mbps 8329 $0.00 $684.60 Port $65.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 9 Mbps 8330 $0.00 $726.60 Port $64.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 10 Mbps 8331 $0.00 $761.60 Port $63.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 15 Mbps 8332 $0.00 $936.60 Port $56.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 20 Mbps 8333 $0.00 $1,111.60 Port $53.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 25 Mbps 8334 $0.00 $1,289.40 Port $50.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 30 Mbps 8335 $0.00 $1,464.40 Port $49.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 35 Mbps 8336 $0.00 $1,643.60 Port $49.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 40 Mbps 8337 $0.00 $1,428.90 Port $37.40 Per Mbps 6.1.7 – Managed Internet Service 18 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 45 Mbps 8338 $0.00 $1,568.60 Port $37.40 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 50 Mbps 8383 $0.00 $1,719.30 Port $36.30 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 60 Mbps 8339 $0.00 $1,981.10 Port $35.20 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 70 Mbps 8340 $0.00 $2,212.10 Port $34.10 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 80 Mbps 8341 $0.00 $2,443.10 Port $33.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 90 Mbps 8342 $0.00 $2,674.10 Port $33.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 100 Mbps 8343 $0.00 $2,905.10 Port $31.90 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 120 Mbps 8365 $0.00 $3,367.10 Port $31.90 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 144 Mbps 8366 $0.00 $3,829.10 Port $30.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 155 Mbps 8367 $0.00 $4,175.60 Port $30.80 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 200 Mbps 8368 $0.00 $5,011.60 Port $28.60 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 250 Mbps 8369 $0.00 $5,790.40 Port $26.40 Per Mbps 6.1.7 – Managed Internet Service 19 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Incremental Usage Monthly Recurring Charge (MRC) Unit of Measure MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 300 Mbps 8370 $0.00 $6,568.10 Port $25.30 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 350 Mbps 8371 $0.00 $6,681.00 Port $22.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 400 Mbps 8372 $0.00 $7,389.00 Port $22.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 450 Mbps 8373 $0.00 $8,096.00 Port $21.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 500 Mbps 8374 $0.00 $8,804.00 Port $21.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 550 Mbps 8375 $0.00 $9,511.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 600 Mbps 8376 $0.00 $10,219.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 622 Mbps 8377 $0.00 $10,501.00 Port $20.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 700 Mbps 8378 $0.00 $10,470.60 Port $18.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 800 Mbps 8379 $0.00 $11,744.10 Port $18.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 900 Mbps 8380 $0.00 $13,307.40 Port $18.00 Per Mbps MIS Minimum Bandwidth Commitment Ethernet w/Mgd Rtr 1000 Mbps 8381 $0.00 $14,634.90 Port N/A Per Mbps 6.1.7 – Managed Internet Service 20 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 ETHERNET ACCESS to LONG DISTANCE POP Used with HI CAP FLEX ETHERNET PORT ONLY service. Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure 100-Base-TX 2 Mbps Ethernet LNET2 $0.00 $450.00 Per circuit 100-Base-TX 4 Mbps Ethernet LNET4 $0.00 $500.00 Per circuit 100-Base-TX 5 Mbps Ethernet LNET5 $0.00 $540.00 Per circuit 100-Base-TX 8 Mbps Ethernet LNET8 $0.00 $590.00 Per circuit 100-Base-TX 10 Mbps Ethernet LNET10 $0.00 $720.00 Per circuit 100-Base-TX 20 Mbps Ethernet LNET20 $0.00 $860.00 Per circuit 100-Base-TX 50 Mbps Ethernet LNET50 $0.00 $975.00 Per circuit 100-Base-TX 100 Mbps Ethernet LNET100 $0.00 $1,125.00 Per circuit 1000-Base-SX/LX 150 Mbps Ethernet LNET150 $0.00 $1,400.00 Per circuit 1000-Base-SX/LX 250 Mbps Ethernet LNET250 $0.00 $1,725.00 Per circuit 1000-Base-SX/LX 500 Mbps Ethernet LNET500 $0.00 $2,200.00 Per circuit 1000-Base-SX/LX 600 Mbps Ethernet LNET600 $0.00 $2,544.90 Per circuit 1000-Base-SX/LX 1000 Mbps Ethernet LNET1G $0.00 $3,200.00 Per circuit 10G-Base-LSR 10000 Mbps Ethernet LNET10G $0.00 $4,700.00 Per circuit 6.1.7 – Managed Internet Service 21 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 BURSTABLE T1 - PRIVATE LINE, FRAME RELAY Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable T1 Up to 128 Kbps 7301 N/C $ 148.50 Port MIS Burstable T1 128.01 to 256 Kbps N/C $ 187.00 Port MIS Burstable T1 256.01 to 384 Kbps N/C $ 222.75 Port MIS Burstable T1 384.01 to 512 Kbps N/C $ 258.50 Port MIS Burstable T1 512.01 to full T1 N/C $ 310.75 Port BURSTABLE T1 - PRIVATE LINE, FRAME RELAY - with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable T1 w/Mgd Rtr Up to 128 Kbps 7302 See Above $ 187.00 Port MIS Burstable T1 w/Mgd Rtr 128.01 to 256 Kbps See Above $ 225.50 Port MIS Burstable T1 w/Mgd Rtr 256.01 to 384 Kbps See Above $ 261.25 Port MIS Burstable T1 w/Mgd Rtr 384.01 to 512 Kbps See Above $ 297.00 Port MIS Burstable T1 w/Mgd Rtr 512.01 to full T1 See Above $ 349.25 Port 6.1.7 – Managed Internet Service 22 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 BURSTABLE T3 - PRIVATE LINE, ATM Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable T3 Up to 6 Mbps 7303 N/C $ 606.00 Port MIS Burstable T3 6.01 to 7.5 Mbps N/C $ 716.00 Port MIS Burstable T3 7.51 to 9.0 Mbps N/C $ 826.00 Port MIS Burstable T3 9.01 to 10.5 Mbps N/C $ 916.00 Port MIS Burstable T3 10.51 to 12.0 Mbps N/C $ 1,006.00 Port MIS Burstable T3 12.01 to 13.5 Mbps N/C $ 1,096.00 Port MIS Burstable T3 13.51 to 15.0 Mbps N/C $ 1,186.00 Port MIS Burstable T3 15.01 to 16.5 Mbps N/C $ 1,260.00 Port MIS Burstable T3 16.51 to 18.0 Mbps N/C $ 1,336.00 Port MIS Burstable T3 18.01 to 19.5 Mbps N/C $ 1,410.00 Port MIS Burstable T3 19.51 to 21.0 Mbps N/C $ 1,486.00 Port MIS Burstable T3 21.01 to 45.0 Mbps N/C $ 3,006.00 Port BURSTABLE T3 - PRIVATE LINE, ATM - with Managed Router 6.1.7 – Managed Internet Service 23 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable T3 w/Mgd Router Up to 6 Mbps 7304 See Above $ 724.00 Port MIS Burstable T3 w/Mgd Router 6.01 to 7.5 Mbps See Above $ 1,068.00 Port MIS Burstable T3 w/Mgd Router 7.51 to 9.0 Mbps See Above $ 1,178.00 Port MIS Burstable T3 w/Mgd Router 9.01 to 10.5 Mbps See Above $ 1,268.00 Port MIS Burstable T3 w/Mgd Router 10.51 to 12.0 Mbps See Above $ 1,358.00 Port MIS Burstable T3 w/Mgd Router 12.01 to 13.5 Mbps See Above $ 1,448.00 Port MIS Burstable T3 w/Mgd Router 13.51 to 15.0 Mbps See Above $ 1,538.00 Port MIS Burstable T3 w/Mgd Router 15.01 to 16.5 Mbps See Above $ 1,612.00 Port MIS Burstable T3 w/Mgd Router 16.51 to 18.0 Mbps See Above $ 1,688.00 Port MIS Burstable T3 w/Mgd Router 18.01 to 19.5 Mbps See Above $ 1,762.00 Port MIS Burstable T3 w/Mgd Router 19.51 to 21.0 Mbps See Above $ 1,838.00 Port MIS Burstable T3 w/Mgd Router 21.01 to 45.0 Mbps See Above $ 3,358.00 Port BURSTABLE OC3 - PRIVATE LINE Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC3 Up to 35 Mbps 7305 N/C $ 2,396.00 Port 6.1.7 – Managed Internet Service 24 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC3 35.01 to 45 Mbps N/C $ 3,006.00 Port MIS Burstable OC3 45.01 to 55 Mbps N/C $ 3,506.00 Port MIS Burstable OC3 55.01 to 65 Mbps N/C $ 4,010.00 Port MIS Burstable OC3 65.01 to 75 Mbps N/C $ 4,516.00 Port MIS Burstable OC3 75.01 to 85 Mbps N/C $ 5,020.00 Port MIS Burstable OC3 85.01 to 100 Mbps N/C $ 5,776.00 Port MIS Burstable OC3 100.01 to 125 Mbps N/C $ 7,036.00 Port MIS Burstable OC3 125.01 to 155 Mbps N/C $ 8,546.00 Port BURSTABLE OC3 - PRIVATE LINE - with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC3 w/Mgd Router Up to 35 Mbps 7306 See Above $ 2,748.00 Port MIS Burstable OC3 w/Mgd Router 35.01 to 45 Mbps See Above $ 3,358.00 Port MIS Burstable OC3 w/Mgd Router 45.01 to 55 Mbps See Above $ 3,978.00 Port MIS Burstable OC3 w/Mgd Router 55.01 to 65 Mbps See Above $ 4,482.00 Port MIS Burstable OC3 w/Mgd Router 65.01 to 75 Mbps See Above $ 4,988.00 Port 6.1.7 – Managed Internet Service 25 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC3 w/Mgd Router 75.01 to 85 Mbps See Above $ 5,492.00 Port MIS Burstable OC3 w/Mgd Router 85.01 to 100 Mbps See Above $ 6,248.00 Port MIS Burstable OC3 w/Mgd Router 100.01 to 125 Mbps See Above $ 7,508.00 Port MIS Burstable OC3 w/Mgd Router 125.01 to 155 Mbps See Above $ 9,018.00 Port BURSTABLE OC-12- PRIVATE LINE Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC12 Up to 75 Mbps 7307 N/C $ 4,516.00 Port MIS Burstable OC12 75.01 to 150 Mbps N/C $ 7,500.00 Port MIS Burstable OC12 150.01 to 225 Mbps N/C $10,486.00 Port MIS Burstable OC12 225.01 to 300 Mbps N/C $13,466.00 Port MIS Burstable OC12 300.01 to 375 Mbps N/C $16,016.00 Port MIS Burstable OC12 375.01 to 450 Mbps N/C $18,566.00 Port 6.1.7 – Managed Internet Service 26 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 MIS Burstable OC12 450.01 to 525 Mbps N/C $21,086.00 Port MIS Burstable OC12 525.01 to 622 Mbps N/C $24,340.00 Port BURSTABLE OC-12- PRIVATE LINE - with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC12 w/Mgd Router Up to 75 Mbps 7308 See Above $ 4,988.00 Port MIS Burstable OC12 w/Mgd Router 75.01 to 150 Mbps See Above $ 7,972.00 Port MIS Burstable OC12 w/Mgd Router 150.01 to 225 Mbps See Above $10,958.00 Port MIS Burstable OC12 w/Mgd Router 225.01 to 300 Mbps See Above $14,188.00 Port MIS Burstable OC12 w/Mgd Router 300.01 to 375 Mbps See Above $16,738.00 Port MIS Burstable OC12 w/Mgd Router 375.01 to 450 Mbps See Above $19,288.00 Port MIS Burstable OC12 w/Mgd Router 450.01 to 525 Mbps See Above $21,808.00 Port MIS Burstable OC12 w/Mgd Router 525.01 to 622 Mbps See Above $25,062.00 Port BURSTABLE OC-48 - PRIVATE LINE Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC48 Up to 1250 Mbps 7309 N/C $48,600.00 Port 6.1.7 – Managed Internet Service 27 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS Burstable OC48 1251 to 1350 Mbps N/C $52,390.00 Port MIS Burstable OC48 1351 to 1450 Mbps N/C $56,180.00 Port MIS Burstable OC48 1451 to 1550 Mbps N/C $59,970.00 Port MIS Burstable OC48 1551 to 1650 Mbps N/C $63,760.00 Port MIS Burstable OC48 1651 to 1750 Mbps N/C $67,550.00 Port MIS Burstable OC48 1751 to 1850 Mbps N/C $71,340.00 Port MIS Burstable OC48 1851 to 1950 Mbps* N/C $75,130.00 Port MIS Burstable OC48 1951 to 2050 Mbps* N/C $78,920.00 Port MIS Burstable OC48 2051 to 2150 Mbps* N/C $82,710.00 Port MIS Burstable OC48 2151 to 2250 Mbps* N/C $86,500.00 Port MIS Burstable OC48 2251 to 2350 Mbps* N/C $90,290.00 Port MIS Burstable OC48 2351 to 2450 Mbps* N/C $94,080.00 Port BURSTABLE OC-48 - PRIVATE LINE - with Managed Router Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure 6.1.7 – Managed Internet Service 28 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS w/Mgd Router Burstable OC48 Up to 1250 Mbps 7310 See Above $49,822.00 Port MIS w/Mgd Router Burstable OC48 1251 to 1350 Mbps See Above $53,612.00 Port MIS w/Mgd Router Burstable OC48 1351 to 1450 Mbps See Above $57,402.00 Port MIS w/Mgd Router Burstable OC48 1451 to 1550 Mbps See Above $61,192.00 Port MIS w/Mgd Router Burstable OC48 1551 to 1650 Mbps See Above $64,982.00 Port MIS w/Mgd Router Burstable OC48 1651 to 1750 Mbps See Above $68,772.00 Port MIS w/Mgd Router Burstable OC48 1751 to 1850 Mbps See Above $72,562.00 Port MIS w/Mgd Router Burstable OC48 1851 to 1950 Mbps* See Above $76,352.00 Port MIS w/Mgd Router Burstable OC48 1951 to 2050 Mbps* See Above $80,142.00 Port MIS w/Mgd Router Burstable OC48 2051 to 2150 Mbps* See Above $83,932.00 Port MIS w/Mgd Router Burstable OC48 2151 to 2250 Mbps* See Above $87,722.00 Port 6.1.7 – Managed Internet Service 29 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure MIS w/Mgd Router Burstable OC48 2251 to 2350 Mbps* See Above $91,512.00 Port MIS w/Mgd Router Burstable OC48 2351 to 2450 Mbps* See Above $95,302.00 Port Optional Features – Class of Service Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Class of Service 1.5 Mbps Flat Rate FRCOST1 N/C $45.00 Port Class of Service MLPPP NxT1 (3 to 12 Mbps) FCOSML N/C $45.00 Port Class of Service 10 Mbps Flat Rate FRCOS10 N/C $165.00 Port Class of Service 15 Mbps Flat Rate FRCOS15 N/C $215.00 Port Class of Service 20 Mbps Flat Rate FRCOS20 N/C $265.00 Port Class of Service 25 Mbps Flat Rate FRCOS25 N/C $315.00 Port Class of Service 30 Mbps Flat Rate FRCOS30 N/C $365.00 Port Class of Service 35 Mbps Flat Rate FRCOS35 N/C $420.00 Port Class of Service 40 Mbps Flat Rate FRCOS40 N/C $470.00 Port Class of Service 45 Mbps Flat Rate FRCOS45 N/C $550.00 Port 6.1.7 – Managed Internet Service 30 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Class of Service Burstable T1 BCOST1 N/C $45.00 Port Class of Service Burstable T3 BCOST3 N/C $550.00 Port Class of Service Hi Cap Flex .05-1.5Mbps* *Only Available with Ethernet Access FCOS05 N/C $45.00 Port Class of Service Hi Cap Flex 2 Mbps FCOS2 N/C $57.00 Port Class of Service Hi Cap Flex 3 Mbps FCOS3 N/C $72.00 Port Class of Service Hi Cap Flex 4 Mbps FCOS4 N/C $87.00 Port Class of Service Hi Cap Flex 5 Mbps FCOS5 N/C $102.00 Port Class of Service Hi Cap Flex 6 Mbps FCOS6 N/C $115.00 Port Class of Service Hi Cap Flex 7 Mbps FCOS7 N/C $128.00 Port Class of Service Hi Cap Flex 8 Mbps FCOS8 N/C $141.00 Port Class of Service Hi Cap Flex 9 Mbps FCOS9 N/C $153.00 Port Class of Service Hi Cap Flex 10 Mbps FCOS10 N/C $165.00 Port Class of Service Hi Cap Flex 15 Mbps FCOS15 N/C $215.00 Port Class of Service Hi Cap Flex 20 Mbps FCOS20 N/C $265.00 Port Class of Service Hi Cap Flex 25 Mbps FCOS25 N/C $315.00 Port Class of Service Hi Cap Flex 30 Mbps FCOS30 N/C $365.00 Port 6.1.7 – Managed Internet Service 31 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Class of Service Hi Cap Flex 35 Mbps FCOS35 N/C $420.00 Port Class of Service Hi Cap Flex 40 Mbps FCOS40 N/C $470.00 Port Class of Service Hi Cap Flex 45 Mbps FCOS45 N/C $550.00 Port Class of Service Hi Cap Flex OC3 FCOS155 N/C $550.00 Port Class of Service Hi Cap Flex 45.1 – 155 Mbps FCOS250 N/C $1,000.00 Port Class of Service Hi Cap Flex 200 – 250 Mbps FCOS350 N/C $1,080.00 Port Class of Service Hi Cap Flex 300 – 350 Mbps FCOS600 N/C $1,160.00 Port Class of Service Hi Cap Flex 400 – 600 Mbps FCOS622 N/C $1,240.00 Port Class of Service Hi Cap Flex 622 Mbps FCOS1G N/C $1,400.00 Port Class of Service Hi Cap Flex 700 – 1000 Mbps FCOST1 N/C $1,560.00 Port Class of Service Hi Cap Flex 1500 Mbps FCOS15G N/C $1,580.00 Port Class of Service Hi Cap Flex 2000 Mbps FCOS2G N/C $1,600.00 Port Class of Service Hi Cap Flex 2500 Mbps FCOS25G N/C $1,620.00 Port Class of Service Hi Cap Flex 3000 Mbps FCOS3G N/C $1,640.00 Port Class of Service Hi Cap Flex 3500 Mbps FCOS35G N/C $1,660.00 Port Class of Service Hi Cap Flex 4000 Mbps FCOS4G N/C $1,680.00 Port 6.1.7 – Managed Internet Service 32 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Description Identifier Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure Class of Service Hi Cap Flex 4500 Mbps FCOS45G N/C $1,700.00 Port Class of Service Hi Cap Flex 5000 Mbps FCOS5G N/C $1,720.00 Port Class of Service Hi Cap Flex 5500 Mbps FCOS55G N/C $1,740.00 Port Class of Service Hi Cap Flex 6000 Mbps FCOS6G N/C $1,760.00 Port Class of Service Hi Cap Flex 6500 Mbps FCOS65G N/C $1,780.00 Port Class of Service Hi Cap Flex 7000 Mbps FCOS7G N/C $1,800.00 Port Class of Service Hi Cap Flex 7500 Mbps FCOS75G N/C $1,820.00 Port Class of Service Hi Cap Flex 8000 Mbps FCOS8G N/C $1,840.00 Port Class of Service Hi Cap Flex 8500 Mbps FCOS85G N/C $1,860.00 Port Class of Service Hi Cap Flex 9000 Mbps FCOS9G N/C $1,880.00 Port Class of Service Hi Cap Flex 9500 Mbps FCOS95G N/C $1,900.00 Port Class of Service Hi Cap Flex 10000 Mbps FCOS10G N/C $1,920.00 Port Optional Features – AT&T Secure E-Mail Gateway (SEG) Feature Name Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure SEG Advanced • Less than 50 $ 150.00 (Set Up Fee) $ 6.00 Per Seat • 50 – 74 None $ 1.58 Per Seat 6.1.7 – Managed Internet Service 33 of 33 Revised: MSA 1 - Amendment No. 16 Attachment 4 11/29/12 Feature Name Non-Recurring Charge (NRC) Monthly Recurring Charge (MRC) Unit of Measure • 75 – 99 None $ 1.40 Per Seat • 100 – 500 None $ 1.25 Per Seat • 501 – 1000 None $ 1.05 Per Seat • 1001 – and above None $ 1.00 Per Seat SEG Premium • Less than 50 None $ 9.00 Per Seat • 50 – 74 None $ 3.06 Per Seat • 75 – 99 None $ 2.77 Per Seat • 100 – 500 None $ 2.66 Per Seat • 501 – 1000 None $ 2.49 Per Seat • 1001 – 2500 None $ 2.39 Per Seat • 2501 – and above None $ 2.29 Per Seat Archiving – 1 year • Less than 50 $ 1,800.00 (Set Up Fee) $ 4.17 Per Seat • 50 – 99 None $ 2.03 Per Seat • 100 – 750 None $ 1.70 Per Seat Archiving – 7 years • Less than 50 $ 1,800.00 (Set Up Fee) $ 4.17 Per Seat • 50 – 99 None $ 3.34 Per Seat • 100 – 750 None $ 2.80 Per Seat CALNET 2 – MSA 1 SLA MSA 1 SLA Revised: MSA 1 – Amendment No. 16 11/29/12 Volume 1 - Page 6-807 6.1.11.2.14 Time to Repair (TTR) – Minor (M) Services Time to Repair (TTR)-Minor Analog Asynchronous Transfer Mode (ATM) Carrier (DS0,DS1,DS3) Frame Relay Managed Frame Relay ISDN Primary Rate Interface (PRI) SONET (Ring and Point-to- Point) AVPN AVPN Managed Service Bundles OPT-E-MAN AT&T Switched Ethernet (ASE) OPT-E-MAN Managed Service Bundles OPT-E-WAN Managed Service Bundles CSME EPLS-WAN FibreMAN MON Ring Ethernet to LD POP Switched 56 Definition A Minor Fault shall be defined as a trouble ticket opened with the Contractor’s helpdesk on the loss of any circuit or service to a single End-User at a site. Measurement Process This Service Level Agreement (SLA) applies to the services listed in the adjacent column. This SLA is based on a trouble ticket outage durations. The circuit or service is unusable during the time the trouble ticket is recorded as open in the Contractors trouble ticket system minus stop clock conditions. This SLA is applied per occurrence. Trouble reporting shall be 7X24. Any circuits or service reported by End-User/Customer as not having been restored shall have the outage time adjusted to the actual restoration time. Objectives Analog=less than 5 hours DS0=less than 5 hours DS1=less than 4 hours DS3=less than 2 hours PRI ISDN=less than 5 hours 10/100 Mbps = less than 4 hours 1000 Mbps (1 Gbps) = less than 4 hours 10 Gbps = less than 4 hours OC-X = less than 3 hours LAN-PHY (10.3 Gbps) = less than 4 hours WAN-PHY (9.95 Gbps) = less than 4 hours Immediate Rights and Remedies Failing to meet the SLA Objective shall result in a 15 percent rebate of the TMRC per occurrence. End-User Escalation Process DTS/ONS Escalation Process Monthly Rights and Remedies N/A CALNET 2 – MSA 1 SLA MSA 1 SLA Revised: MSA 1 – Amendment No. 16 11/29/12 Volume 1 - Page 6-810E 6.1.11.2.14.e Time to Repair (TTR) – Opt-E-WAN Services Time to Repair (TTR) – OPT-E-WAN OPT-E-WAN Definition A Minor Fault shall be defined as a trouble ticket opened with the Contractor’s helpdesk on the loss of any circuit or service to a single End-User at a site. Measurement Process This Service Level Agreement (SLA) applies to the services listed in the adjacent column. This SLA is based on a trouble ticket outage durations. The circuit or service is unusable during the time the trouble ticket is recorded as open in the Contractors trouble ticket system minus stop clock conditions. This SLA is applied per occurrence. Trouble reporting shall be 7X24. Any circuits or service reported by End-User/Customer as not having been restored shall have the outage time adjusted to the actual restoration time. Objective: < 1 Minute Immediate Rights and Remedies: Failing to meet the SLA objective shall result in a rebate of the TMRC based on the credit schedule below: Outage Time No Resiliency 1 minute <= 2 hours 3.3% 2 hours <= 4 hours 10% 4 hours <= 8 hours 25% 8 hours <= 12 hours 50% > 12 hours 100% Monthly Rights and Remedies N/A City of Palo Alto (ID # 5378) City Council Staff Report Report Type: Consent Calendar Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: Contract for FY 15 Asphalt Paving Project Title: Approval of a Contract with C.F. Archibald Paving Inc. In The Amount of $2,220,134 for the FY 2015 Asphalt Paving Project, the 2nd of 4 Contracts in the FY 2015 Street Maintenance Program Project (CIP PE-86070) From: City Manager Lead Department: Public Works Recommendation Staff recommends that Council: 1. Approve, and authorize the City Manager or his designee to execute, the attached construction contract with C.F. Archibald Paving Inc. (Attachment A) in an amount not to exceed $2,220,134 for the Palo Alto FY 2015 Asphalt Paving Project (Capital Improvement Program Projects PE-86070, PE-09003, OS-09001, and SD-06101); and 2. Authorize the City Manager or his designee to negotiate and execute one or more change orders to the contract with C.F. Archibald Paving Inc. for related, additional but unforeseen work which may develop during the project, the total value of which shall not exceed $222,013. Background The Public Works Engineering Services Division manages construction contracts for concrete repair, preventive maintenance, resurfacing and reconstruction of various city streets on an annual basis. The candidate streets are surveyed biannually by Public Works Engineering staff and then rated by a computerized pavement maintenance management system (PMMS) and by the Metropolitan Transportation Commission’s (MTC) pavement analysis program. This contract is the second of four contracts for the FY 2015 streets program. City of Palo Alto Page 2 All work on the streets has been coordinated with the City’s Utilities Department and the Planning and Community Environment Department’s Transportation Division to minimize cutting newly resurfaced streets. Extensive public outreach will be conducted before and during the construction phase to inform the community step-by-step throughout the process, including flyers sent to adjacent residences and businesses, and notices will be posted on Nextdoor and the City’s website. In addition, staff will interface with the Palo Alto Downtown Business and Professional Association, neighborhood associations, and other organizations and businesses as appropriate. Discussion Project Description Staff is recommending approval of the second of four street resurfacing contracts to be implemented this fiscal year as part of an enhanced program to improve the surface condition of Palo Alto’s streets. Work to be performed under this contract is estimated to raise the city-wide average Pavement Condition Index (PCI) score by approximately one point. Palo Alto has a goal of raising the city-wide average PCI to 85, representing very good or excellent pavement conditions, by 2019. The City’s 2014 year end PCI was 78. This project includes repaving 5.7 lane miles (543,000 square feet of new asphalt). Additionally, the project scope includes more than 21,000 square feet of concrete road base repair, 3,000 lineal feet of new curb and gutter and 36 new Americans With Disabilities Act-compliant (ADA) sidewalk ramps. The list of streets being resurfaced is included as Attachment B. Maps of the FY 2015 street maintenance work and the 5-year plan for street repaving are available at www.cityofpaloalto.org/streets. The project addresses the 50% of the Southgate neighborhood that remains in need of resurfacing, along with various streets throughout the City which are in poor condition. In addition to street maintenance work, the project will repave and widen the Terman School pathway, repave the multi-use pathway along Arastradero Road and replace much of the rutted baserock in the Baylands Sailing Station Parking lot with concrete. On Laguna Avenue, new storm drain inlets will be installed and tied into the existing system in advance of the planned One Bay Area Grant (OBAG) street resurfacing project planned for the Spring of 2015. City of Palo Alto Page 3 Bid Process On November 26, 2014, a notice inviting formal bids (IFB) for the Palo Alto FY 2015 Asphalt Paving Project was posted at City Hall and was sent to 16 builder’s exchanges and 18 contractors. The bidding period was 21 calendar days. Bids were received from 6 contractors on December 16, 2014 as listed on the attached Bid Summary (Attachment C). Summary of Bid Process Bid Name/Number Palo Alto FY 2015 Asphalt Paving Project Proposed Length of Project 150 calendar days Number of Bid Packages Sent to Builder’s Exchanges 16 Number of Bid Packages Sent to Contractors 18 Total Days to Respond to Bid 21 Pre-Bid Meeting? No Number of Bids Received: 6 Bid Price Range (base bid only) From a low of $2,108,707 to a high of $3,151,022 Bids ranged from a high of $3,151,022 to a low bid of $2,108,707 and from 40% above to 7% below the engineer’s estimate of $2,266,397. Staff has reviewed all bids and recommends that the bid of $2,108,707 submitted by C.F. Archibald Paving Inc. be accepted and that C.F. Archibald Paving Inc. be declared the lowest responsible bidder. Staff recommends awarding the base bid plus Add Alternate #1, resulting in a contract amount of $2,220,134. Add Alternate #1 provides for the repaving of San Jude Avenue and one block of Kendall Avenue, both in the Barron Park neighborhood. A contingency allocation in the amount of $222,013, which equals ten percent of the total contract price, is requested for related, additional, but unforeseen work which may develop during the project. Staff reviewed other similar projects performed by the lowest responsible bidder, C.F. Archibald Paving Inc., including past paving projects performed for the City. There were no significant complaints with its previous work. Staff also checked with the Contractors State License Board and found that the contractor has an active license on file. City of Palo Alto Page 4 Resource Impact Funding for the Palo Alto FY 2015 Asphalt Paving Project is available in Capital Improvement Program (CIP) Projects PE-86070 Street Resurfacing, PE-09003 City Facility Parking Lot Maintenance, SD-06101 Storm Drain Replacement and Rehabilitation, and OS-09001 Off-Road Pathway Resurfacing and Repair. The Baylands Sailing Station parking lot maintenance work will be funded in part by a $40,000 grant awarded by the California Coastal Commission to the Community Services Department for ADA improvements to the parking lot. The acceptance of this grant and related Budget Amendment Ordinance will be brought forward separately for City Council consideration for the January 26, 2015 City Council meeting. The remaining funding is provided by CIP PE-09003. The funding allocation is as follows: Funding Source Contract Contingency Total Encumbrance 1 PE-86070 $1,718,465 $ 171,846 $ 1,890,311 2 PE-09003 $ 221,301 $ 22,130 $ 243,431 3 OS-09001 $ 251,606 $ 25,160 $ 276,767 4 SD-06101 $ 28,762 $ 2,876 $ 31,638 Totals $2,220,134 $ 222,013 $ 2,442,147 Policy Implications This project is in conformance with the City of Palo Alto’s Comprehensive Plan and does not represent any changes to existing City policies. Environmental Review Street resurfacing projects are categorically exempt from the California Environmental Quality Act (CEQA) under Section 15301c of the CEQA Guidelines as repair, maintenance and/or minor alteration of the existing facilities and no further environmental review is necessary. Attachments:  A - C.F. Archibald Paving Inc Contract (PDF)  B - FY15 Streets List (PDF) City of Palo Alto Page 5  C - FY 15 AC PAVING PROJECT BID SUMMARY (PDF)   Invitation for Bid (IFB) Package 1                            Rev. July 2012  CONSTRUCTION CONTRACT                CONSTRUCTION CONTRACT    Contract No. C15157278        City of Palo Alto    and    C.F. Archibald Paving Inc.      PROJECT  FY 2015 Asphalt Paving Project   Invitation for Bid (IFB) Package 2                            Rev. July 2012  CONSTRUCTION CONTRACT       CONSTRUCTION CONTRACT             TABLE OF CONTENTS      SECTION 1. INCORPORATION OF RECITALS AND DEFINITIONS……………………………….. .................... 5  1.1 Recitals ................................................................................................................  5  1.2 Definitions ...........................................................................................................  5  SECTION 2. THE PROJECT……………………………………………………………………………… .............................. 5  SECTION 3. THE CONTRACT DOCUMENTS…………………………………………………………. ......................... 5            3.1           List of Documents …………………………………………………………………………………………. ..... 5            3.2           Order of Precedence …………………………………………………………………………… ................ 6  SECTION 4. THE WORK ………………………………………………………………………………… .............................. 7  SECTION 5. PROJECT TEAM ………………………………………………………………………….. ............................. 7  SECTION 6. TIME OF COMPLETION ………………………………………………………………….. .......................... 7  6.1 Time Is of Essence ........................................................................................ ……… 7  6.2 Commencement of Work .....................................................................................  7  6.3 Contract Time .......................................................................................................  7  6.4 Liquidated Damages .............................................................................................  7  6.4.1 Entitlement…………………………………………………………………………………………….   7  6.4.2 Daily Amount………………………………………………………………………………………….   8  6.4.3 Exclusive Remedy…………………………………………………………………………………..   8  6.4.4 Other Remedies…………………………………………………………………………………...     8  6.5 Adjustments to Contract Time ........................................................................... … 8  SECTION 7. COMPENSATION TO CONTRACTOR………………………………………………………………………...  8  7.1 Contract Sum ……………………………………………………………………………………………………… 1  7.2 Full Compensation …………………………………………………………………………………………….. 9  7.3 Compensation for Extra or Deleted Work …………………………………………………………….9  7.3.1 Self Performed Work………………………………………………………………………………… 9  7.3.2 Subcontractors…………………………………………………………………………………………. 9  SECTION 8. STANDARD OF CARE ...................................................................................................  9  SECTION 9. INDEMNIFICATION ...................................................................................................... 10  9.1 Hold Harmless…………………………………………………………………………………………………….. 10  9.2 Survival………………………………………………………………………………………………………………. 10  SECTION 10. NONDISCRIMINATION .............................................................................................. 10  SECTION 11. INSURANCE AND BONDS .......................................................................................... 10    Invitation for Bid (IFB) Package 3                            Rev. July 2012  CONSTRUCTION CONTRACT  SECTION 12. PROHIBITION AGAINST TRANSFERS .......................................................................... 11  SECTION 13. NOTICES .................................................................................................................... 11  13.1 Method of Notice ………………………………………………………………………………………………..11  13.2 Notice Recipients .................................................................................................   11  13.3 Change of Address ...............................................................................................  12  14.1 Resolution of Contract Disputes ...........................................................................  12  14.2 Resolution of Other Disputes ...............................................................................  12  14.2.1 Non‐Contract Disputes ……………………………………………………………………………….12  14.2.2 Litigation, City Election ……………………………………………………...........................13    14.3 Submission of Contract Dispute …………………………………………………………………………..13  14.3.1 By Contractor …………………………………………………………………………………………. 13  14.3.2 By City ……………………………………………………………………………………………………. 13    14.4 Contract Dispute Resolution Process ............................................................... …… 13  14.4.1 Direct Negotiation………………………………………………………………………… ………….13  14.4.2 Deferral of Contract Disputes …………………………………………………………………   14  14.4.3 Mediation ………………………………………………………………………………………………….14  14.4.4 Binding Arbitration ……………………………………………………………………………………15    14.5 Non‐Waiver …………………………………………………………………………………………………………16  SECTION 15. DEFAULT ................................................................................................................... 16  15.1 Notice of Default ..................................................................................................  16  15.2 Opportunity to Cure Default ................................................................................  16  SECTION 16. CITY'S RIGHTS AND REMEDIES .................................................................................. 16  16.1 Remedies Upon Default .......................................................................................  16  16.1.1 Delete Certain Servic………………………………………………………...........................16  16.1.2 Perform and Withhold ……………………………………………………………………………. 16  16.1.3 Suspend The Construction Contract ………………………………………………………….16  16.1.4 Terminate the Construction Contract for Default ……………………………………..17  16.1.5 Invoke the Performance Bond ………………………………………………………………….17  16.1.6 Additional Provisions ……………………………………………………………………………….17    16.2 Delays by Sureties ................................................................................................  17  16.3 Damages to City ...................................................................................................  17  16.3.1 For Contractor's Default …………………………………………………………………………..17  16.3.2 Compensation for Losses ………………………………………………………………………….17    16.5 Suspension by City for Convenience .....................................................................  18  16.6 Termination Without Cause .................................................................................  18    Invitation for Bid (IFB) Package 4                            Rev. July 2012  CONSTRUCTION CONTRACT  16.6.1 Compensation ………………………………………………………………………………………….18  16.6.2 Subcontractors …………………………………………………………………………………………18    16.7 Contractor’s Duties Upon Termination .................................................................  19  SECTION 17. CONTRACTOR'S RIGHTS AND REMEDIES ................................................................... 19  17.1 Contractor’s Remedies .........................................................................................  19  17.1.1 For Work Stoppage ………………………………………………………………………………….. 19  17.1.2 For City's Non‐Payment …………………………………………………………………………… 19    17.2 Damages to Contractor ........................................................................................  19  SECTION 18. ACCOUNTING RECORDS ............................................................................................ 19  18.1 Financial Management and City Access .......................................................... ……. 19  18.2 Compliance with City Requests ........................................................................ …. 20  SECTION 19. INDEPENDENT PARTIES ............................................................................................. 20  SECTION 20. NUISANCE ................................................................................................................. 20  SECTION 21. PERMITS AND LICENSES ............................................................................................ 20  SECTION 22. WAIVER .................................................................................................................... 20  SECTION 23. GOVERNING LAW ..................................................................................................... 20  SECTION 24. COMPLETE AGREEMENT ........................................................................................... 21  SECTION 25. SURVIVAL OF CONTRACT .......................................................................................... 21  SECTION 26. PREVAILING WAGES .................................................................................................. 21  SECTION 27. NON APPROPRIATION .............................................................................................. 21  SECTION 28. GOVERNMENTAL POWERS ........................................................................................ 21  SECTION 29. ATTORNEY FEES ........................................................................................................ 21  SECTION 30. COUNTERPARTS ........................................................................................................ 22  SECTION 31. SEVERABILITY ........................................................................................................... 22            Invitation for Bid (IFB) Package    5                 Rev. July 2012  CONSTRUCTION CONTRACT    CONSTRUCTION CONTRACT    THIS CONSTRUCTION CONTRACT entered into on January 20, 2015 (“Execution Date”) by and between the  CITY OF PALO ALTO, a California chartered municipal corporation ("City"), and C.F. ARCHIBALD PAVING INC.  ("Contractor"), is made with reference to the following:    R E C I T A L S:    A. City is a municipal corporation duly organized and validly existing under the laws of the State of  California with the power to carry on its business as it is now being conducted under the statutes of the  State of California and the Charter of City.    B. Contractor is a California Corporation duly organized and in good standing in the State of Ca,  Contractor’s License Number 267077. Contractor represents that it is duly licensed by the State of  California and has the background, knowledge, experience and expertise to perform the obligations set  forth in this Construction Contract.    C. On November 26, 2014, City issued an Invitation for Bids (IFB) to contractors for the Fy 2015  Asphalt Paving Project (“Project”).  In response to the IFB, Contractor submitted a bid.    D. City and Contractor desire to enter into this Construction Contract for the Project, and other  services as identified in the Bid Documents for the Project upon the following terms and conditions.    NOW THEREFORE, in consideration of the mutual promises and undertakings hereinafter set forth  and for other good and valuable consideration, the receipt and sufficiency of which are hereby  acknowledged, it is mutually agreed by and between the undersigned parties as follows:    SECTION 1 INCORPORATION OF RECITALS AND DEFINITIONS.    1.1 Recitals.    All of the recitals are incorporated herein by reference.    1.2 Definitions.    Capitalized terms shall have the meanings set forth in this Construction Contract and/or in the  General Conditions.  If there is a conflict between the definitions in this Construction Contract and  in the General Conditions, the definitions in this Construction Contract shall prevail.  SECTION 2 THE PROJECT.    The Project is the construction of the FY 2015 Asphalt Paving Project ("Project").    SECTION 3 THE CONTRACT DOCUMENTS.    3.1  List of Documents.  The Contract Documents (sometimes collectively referred to as “Agreement” or “Bid Documents”) consist  of the following documents which are on file with the Purchasing Division and are hereby incorporated by  reference.       1) Change Orders    2) Field Change Orders          Invitation for Bid (IFB) Package    6                 Rev. July 2012  CONSTRUCTION CONTRACT    3) Contract    4) Project Plans and Drawings    5) Technical Specifications    6) Special Provisions  7)    Notice Inviting Bids  8)    Instructions to Bidders  9)    General Conditions  10) Bidding Addenda  11) Invitation for Bids    12) Contractor's Bid/Non‐Collusion Affidavit    13)   Reports listed in the Bidding Documents    14)   Public Works Department’s Standard Drawings and Specifications dated 2007 and                updated from time to time    15) Utilities Department’s Water, Gas, Wastewater, Electric Utilities Standards dated 2005  and updated from time to time    16)  City of Palo Alto Traffic Control Requirements    17)  City of Palo Alto Truck Route Map and Regulations    18)  Notice Inviting Pre‐Qualification Statements, Pre‐Qualification Statement, and Pre‐  Qualification Checklist (if applicable)    19)  Performance and Payment Bonds    20)  Insurance Forms      3.2  Order of Precedence.    For the purposes of construing, interpreting and resolving inconsistencies between and among the  provisions of this Contract, the Contract Documents shall have the order of precedence as set forth in the  preceding section.  If a claimed inconsistency cannot be resolved through the order of precedence, the City  shall have the sole power to decide which document or provision shall govern as may be in the best  interests of the City.        Invitation for Bid (IFB) Package    7                 Rev. July 2012  CONSTRUCTION CONTRACT    SECTION 4 THE WORK.    The Work includes all labor, materials, equipment, services, permits, fees, licenses and taxes, and all other  things necessary for Contractor to perform its obligations and complete the Project, including, without  limitation, any Changes approved by City, in accordance with the Contract Documents and all Applicable  Code Requirements.    SECTION 5 PROJECT TEAM.    In addition to Contractor, City has retained, or may retain, consultants and contractors to provide  professional and technical consultation for the design and construction of the Project.  The Project requires  that Contractor operate efficiently, effectively and cooperatively with City as well as all other members of  the Project Team and other contractors retained by City to construct other portions of the Project.    SECTION 6 TIME OF COMPLETION.  6.1 Time Is of Essence.    Time is of the essence with respect to all time limits set forth in the Contract Documents.    6.2 Commencement of Work.    Contractor shall commence the Work on the date specified in City’s Notice to Proceed.       6.3 Contract Time.    Work hereunder shall begin on the date specified on the City’s Notice to Proceed and shall be  completed    not later than      .   within One Hundred And Twenty  calendar days (120) after the commencement date  specified in City’s  Notice to Proceed.    6.4 Liquidated Damages.    6.4.1 Entitlement.    City and Contractor acknowledge and agree that if Contractor fails to fully and  satisfactorily complete the Work within the Contract Time, City will suffer, as a result of  Contractor’s failure, substantial damages which are both extremely difficult and  impracticable to ascertain.  Such damages may include, but are not limited to:  (i) Loss of public confidence in City and its contractors and consultants.  (ii) Loss of public use of public facilities.  (iii) Extended disruption to public.          Invitation for Bid (IFB) Package    8                 Rev. July 2012  CONSTRUCTION CONTRACT    6.4.2 Daily Amount.    City and Contractor have reasonably endeavored, but failed, to ascertain the actual  damage that City will incur if Contractor fails to achieve Substantial Completion of the  entire Work within the Contract Time.  Therefore, the parties agree that in addition to all  other damages to which City may be entitled other than delay damages, in the event  Contractor shall fail to achieve Substantial Completion of the entire Work within the  Contract Time, Contractor shall pay City as liquidated damages the amount of $500 per  day for each Day occurring after the expiration of the Contract Time until Contractor  achieves Substantial Completion of the entire Work.  The liquidated damages amount is  not a penalty but considered to be a reasonable estimate of the amount of damages City  will suffer by delay in completion of the Work.    6.4.3 Exclusive Remedy.    City and Contractor acknowledge and agree that this liquidated damages provision shall  be City’s only remedy for delay damages caused by Contractor’s failure to achieve  Substantial Completion of the entire Work within the Contract Time.    6.4.4 Other Remedies.    City is entitled to any and all available legal and equitable remedies City may have where  City’s Losses are caused by any reason other than Contractor’s failure to achieve  Substantial Completion of the entire Work within the Contract Time.    6.5 Adjustments to Contract Time.    The Contract Time may only be adjusted for time extensions approved by City and agreed to by  Change Order executed by City and Contractor in accordance with the requirements of the  Contract Documents.  SECTION 7 COMPENSATION TO CONTRACTOR.          Invitation for Bid (IFB) Package    1                 Rev. July 2012  CONSTRUCTION CONTRACT    7.1 Contract Sum.    Contractor shall be compensated for satisfactory completion of the Work in compliance with the  Contract Documents the Contract Sum of Two Million Two Hundred Twenty Thousand One  Hundred Thirty Four Dollars ($2,220,134).       [This amount includes the Base Bid and Add Alternates 1 .]                                    / /    / /          Invitation for Bid (IFB) Package    9                 Rev. July 2012  CONSTRUCTION CONTRACT    7.2 Full Compensation.    The Contract Sum shall be full compensation to Contractor for all Work provided by Contractor  and, except as otherwise expressly permitted by the terms of the Contract Documents, shall cover  all Losses arising out of the nature of the Work or from the acts of the elements or any unforeseen  difficulties or obstructions which may arise or be encountered in performance of the Work until  its Acceptance by City, all risks connected with the Work, and any and all expenses incurred due to  suspension or discontinuance of the Work.  The Contract Sum may only be adjusted for Change  Orders issued, executed and satisfactorily performed in accordance with the requirements of the  Contract Documents.    7.3 Compensation for Extra or Deleted Work.    The Contract Sum shall be adjusted (either by addition or credit) for Changes in the Work involving  Extra Work or Deleted Work based on one or more of the following methods to be selected by  City:  1. Unit prices stated in the Contract Documents or agreed upon by City and Contractor,   which unit prices shall be deemed to include Contractor Markup and   Subcontractor/Sub‐subcontractor Markups permitted by this Section.    2. A lump sum agreed upon by City and Contractor, based on the estimated Allowable   Costs and Contractor Markup and Subcontractor Markup computed in accordance   with this Section.    3. Contractor’s Allowable Costs, plus Contractor Markup and Subcontractor Markups   applicable to such Extra Work computed in accordance with this Section.    Contractor Markup and Subcontractor/Sub‐subcontractor Markups set forth herein are the full  amount of compensation to be added for Extra Work or to be subtracted for Deleted Work that is  attributable to overhead (direct and indirect) and profit of Contractor and of its Subcontractors  and Sub‐subcontractors, of every Tier.  When using this payment methodology, Contractor  Markup and Subcontractor/Sub‐subcontractor Markups, which shall not be compounded, shall be  computed as follows:    7.3.1 Markup Self‐Performed Work.    10% of the Allowable Costs for that portion of the Extra Work or Deleted Work to be  performed by Contractor with its own forces.    7.3.2 Markup for Work Performed by Subcontractors.    15% of the Allowable Costs for that portion of the Extra Work or Deleted Work to be  performed by a first Tier Subcontractor.        SECTION 8 STANDARD OF CARE.    Contractor agrees that the Work shall be performed by qualified, experienced and well‐supervised  personnel.  All services performed in connection with this Construction Contract shall be performed in a  manner consistent with the standard of care under California law applicable to those who specialize in  providing such services for projects of the type, scope and complexity of the Project.           Invitation for Bid (IFB) Package    10                 Rev. July 2012  CONSTRUCTION CONTRACT    SECTION 9 INDEMNIFICATION.    9.1 Hold Harmless.    To the fullest extent allowed by law, Contractor will defend, indemnify, and hold harmless City, its  City Council, boards and commissions, officers, agents, employees, representatives and volunteers  (hereinafter collectively referred to as "Indemnitees"), through legal counsel acceptable to City,  from and against any and all Losses arising directly or indirectly from, or in any manner relating to  any of, the following:  (i) Performance or nonperformance of the Work by Contractor or its Subcontractors or Sub‐ subcontractors, of any tier;  (ii) Performance or nonperformance by Contractor or its Subcontractors or Sub‐ subcontractors of any tier, of any of the obligations under the Contract Documents;  (iii) The construction activities of Contractor or its Subcontractors or Sub‐subcontractors, of  any tier, either on the Site or on other properties;  (iv) The payment or nonpayment by Contractor to any of its employees, Subcontractors or  Sub‐subcontractors of any tier, for Work performed on or off the Site for the Project; and  (v) Any personal injury, property damage or economic loss to third persons associated with  the performance or nonperformance by Contractor or its Subcontractors or Sub‐ subcontractors of any tier, of the Work.    However, nothing herein shall obligate Contractor to indemnify any Indemnitee for Losses  resulting from the sole or active negligence or willful misconduct of the Indemnitee.  Contractor  shall pay City for any costs City incurs to enforce this provision.  Nothing in the Contract  Documents shall be construed to give rise to any implied right of indemnity in favor of Contractor  against City or any other Indemnitee.    9.2 Survival.    The provisions of Section 9 shall survive the termination of this Construction Contract.    SECTION 10 NONDISCRIMINATION.    As set forth in Palo Alto Municipal Code section 2.30.510, Contractor certifies that in the performance of  this Agreement, it shall not discriminate in the employment of any person because of the race, skin color,  gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status,  familial status, weight or height of such person. Contractor acknowledges that it has read and understands  the provisions of Section 2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination  Requirements and the penalties for violation thereof, and will comply with all requirements of Section  2.30.510 pertaining to nondiscrimination in employment.    SECTION 11 INSURANCE AND BONDS.    On or before the Execution Date, Contractor shall provide City with evidence that it has obtained insurance  and Performance and Payment Bonds satisfying all requirements in Article 11 of the General Conditions.   Failure to do so shall be deemed a material breach of this Construction Contract.          Invitation for Bid (IFB) Package    11                 Rev. July 2012  CONSTRUCTION CONTRACT    SECTION 12 PROHIBITION AGAINST TRANSFERS.    City is entering into this Construction Contract based upon the stated experience and qualifications of the  Contractor and its subcontractors set forth in Contractor’s Bid.  Accordingly, Contractor shall not assign,  hypothecate or transfer this Construction Contract or any interest therein directly or indirectly, by  operation of law or otherwise without the prior written consent of City. Any assignment, hypothecation or  transfer without said consent shall be null and void.    The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of  Contractor or of any general partner or joint venturer or syndicate member of Contractor, if the Contractor  is a partnership or joint venture or syndicate or co‐tenancy shall result in changing the control of  Contractor, shall be construed as an assignment of this Construction Contract. Control means more than  fifty percent (50%) of the voting power of the corporation or other entity.     SECTION 13 NOTICES.    13.1 Method of Notice.    All notices, demands, requests or approvals to be given under this Construction Contract shall be given in  writing and shall be deemed served on the earlier of the following:  (i) On the date delivered if delivered personally;  (ii) On the third business day after the deposit thereof in the United States mail, postage prepaid, and   addressed as hereinafter provided;   (iii) On the date sent if sent by facsimile transmission;   (iv) On the date sent if delivered by electronic mail; or   (v) On the date it is accepted or rejected if sent by certified mail.     13.2 Notice Recipients.     All notices, demands or requests (including, without limitation, Claims) from Contractor to City   shall include the Project name and the number of this Construction Contract and shall be   addressed to City at:      To City:  City of Palo Alto     City Clerk     250 Hamilton Avenue     P.O. Box 10250     Palo Alto, CA 94303     Copy to:  City of Palo Alto     Public Works Administration     250 Hamilton Avenue     Palo Alto, CA 94301     Attn: Holly Boyd        Or        Invitation for Bid (IFB) Package    12                 Rev. July 2012  CONSTRUCTION CONTRACT      City of Palo Alto    Utilities Engineering    250 Hamilton Avenue    Palo Alto, CA 94301    Attn:             In addition, copies of all Claims by Contractor under this Construction Contract shall be provided  to the following:    Palo Alto City Attorney’s Office  250 Hamilton Avenue  P.O. Box 10250  Palo Alto, California 94303       All Claims shall be delivered personally or sent by certified mail.    All notices, demands, requests or approvals from City to Contractor shall be addressed to:    C.F. Archibald Paving Inc.  Po Box 37  Redwood City, Ca 94064  Attn: Curtis Archibald      13.3 Change of Address.    In the event of any change of address, the moving party shall notify the other party of the change  of address in writing.  Each party may, by written notice only, add, delete or replace any  individuals to whom and addresses to which notice shall be provided.    SECTION 14 DISPUTE RESOLUTION.     14.1 Resolution of Contract Disputes.    Contract Disputes shall be resolved by the parties in accordance with the provisions of this Section  14, in lieu of any and all rights under the law that either party have its rights adjudged by a trial  court or jury.  All Contract Disputes shall be subject to the Contract Dispute Resolution Process set  forth in this Section 14, which shall be the exclusive  recourse of Contractor and City for such  Contract Disputes.    14.2 Resolution of Other Disputes.     14.2.1 Non‐Contract Disputes.    Contract Disputes shall not include any of the following:  (i) Penalties or forfeitures prescribed by statute or regulation imposed by a  governmental agency;  (ii) Third party tort claims for personal injury, property damage or death relating to  any Work performed by Contractor or its Subcontractors or Sub‐subcontractors  of any tier;  (iii) False claims liability under California Government Code Section 12650, et. seq.;  (iv) Defects in the Work first discovered by City after Final Payment by City to  Contractor;  (v) Stop notices; or  (vi) The right of City to specific performance or injunctive relief to compel  performance of any provision of the Contract Documents.          Invitation for Bid (IFB) Package    13                 Rev. July 2012  CONSTRUCTION CONTRACT    14.2.2 Litigation, City Election.    Matters that do not constitute Contract Disputes shall be resolved by way of an action  filed in the Superior Court of the State of California, County of Santa Clara, and shall not  be subject to the Contract Dispute Resolution Process. However, the City reserves the  right, in its sole and absolute discretion, to treat such disputes as Contract Disputes.  Upon written notice by City of its election as provided in the preceding sentence, such  dispute shall be submitted by the parties and finally decided pursuant to the Contract  Dispute Resolution Process in the manner as required for Contract Disputes, including,  without limitation, City’s right under Paragraph 14.4.2 to defer resolution and final  determination until after Final Completion of the Work.    14.3 Submission of Contract Dispute.    14.3.1 By Contractor.    Contractors may commence the Contract Dispute Resolution Process upon City's written  response denying all or part of a Claim pursuant to Paragraph 4.2.9 or 4.2.10 of the  General Conditions.  Contractor shall submit a written Statement of Contract Dispute (as  set forth below) to City within seven (7) Days after City rejects all or a portion of  Contractor's Claim.  Failure by Contractor to submit its Statement of Contract Dispute in a  timely manner shall result in City’s decision by City on the Claim becoming final and  binding.  Contractor’s Statement of Contract Dispute shall be signed under penalty of  perjury and shall state with specificity the events or circumstances giving rise to the  Contract Dispute, the dates of their occurrence and the asserted effect on the Contract  Sum and the Contract Time.  The Statement of Contract Dispute shall include adequate  supporting data to substantiate the disputed Claim.  Adequate supporting data for a  Contract Dispute relating to an adjustment of the Contract Time shall include both of the  following:  (i) All of the scheduling data required to be submitted by Contractor under the  Contract Documents to obtain extensions of time and adjustments to the  Contract Time and  (ii) A detailed, event‐by‐event description of the impact of each event on  completion of Work.  Adequate data to support a Statement of Contract Dispute  involving an adjustment of the Contract Sum must include both of the following:   (a) A detailed cost breakdown and   (b) Supporting cost data in such form and including such information and   other supporting data as required under the Contract Documents for   submission of Change Order Requests and Claims.  14.3.2 By City.    City's right to commence the Contract Dispute Resolution Process shall arise at any time  following City's actual discovery of the circumstances giving rise to the Contract Dispute.   City asserts Contract Disputes in response to a Contract Dispute asserted by Contractor.   A Statement of Contract Dispute submitted by City shall state the events or  circumstances giving rise to the Contract Dispute, the dates of their occurrence and the  damages or other relief claimed by City as a result of such events.    14.4 Contract Dispute Resolution Process.    The parties shall utilize each of the following steps in the Contract Dispute Resolution  Process in the sequence they appear below.  Each party shall participate fully and in good  faith in each step in the Contract Dispute Resolution Process, and good faith effort shall  be a condition precedent to the right of each party to proceed to the next step in the  process.    14.4.1 Direct Negotiations.    Designated representatives of City and Contractor shall meet as soon as possible (but not  later than ten (10) Days after receipt of the Statement of Contract Dispute) in a good        Invitation for Bid (IFB) Package    14                 Rev. July 2012  CONSTRUCTION CONTRACT    faith effort to negotiate a resolution to the Contract Dispute.  Each party shall be  represented in such negotiations by an authorized representative with full knowledge of  the details of the Claims or defenses being asserted by such party in the negotiations,  and with full authority to resolve such Contract Dispute then and there, subject only to  City’s obligation to obtain administrative and/or City Council approval of any agreed  settlement or resolution.  If the Contract Dispute involves the assertion of a right or claim  by a Subcontractor or Sub‐subcontractor, of any tier, against Contractor that is in turn  being asserted by Contractor against City (“Pass‐Through Claim”), then the Subcontractor  or Sub‐Subcontractor shall also have a representative attend the negotiations, with the  same authority and knowledge as described above.  Upon completion of the meeting, if  the Contract Dispute is not resolved, the parties may either continue the negotiations or  any party may declare negotiations ended.  All discussions that occur during such  negotiations and all documents prepared solely for the purpose of such negotiations shall  be confidential and privileged pursuant to California Evidence Code Sections 1119 and  1152.    14.4.2 Deferral of Contract Disputes.    Following the completion of the negotiations required by Paragraph 14.4.1, all  unresolved Contract Disputes shall be deferred pending Final Completion of the Project,  subject to City’s right, in its sole and absolute discretion, to require that the Contract  Dispute Resolution Process proceed prior to Final Completion.  All Contract Disputes that  have been deferred until Final Completion shall be consolidated within a reasonable time  after Final Completion and thereafter pursued to resolution pursuant to this Contract  Dispute Resolution Process. The parties can continue informal negotiations of Contract  Disputes; provided, however, that such informal negotiations shall not be alter the  provisions of the Agreement deferring final determination and resolution of unresolved  Contract Disputes until after Final Completion.    14.4.3 Mediation.    If the Contract Dispute remains unresolved after negotiations pursuant to Paragraph  14.4.1, the parties shall submit the Contract Dispute to non‐binding mediation before a  mutually acceptable third party mediator.    .1 Qualifications of Mediator.  The parties shall endeavor to select a mediator who  is a retired judge or an attorney with at least five (5) years of experience in  public works construction contract law and in mediating public works  construction disputes.  In addition, the mediator shall have at least twenty (20)  hours of formal training in mediation skills.    .2 Submission to Mediation and Selection of Mediator.  The party initiating  mediation of a Contract Dispute shall provide written notice to the other party  of its decision to mediate.  In the event the parties are unable to agree upon a  mediator within fifteen (15) Days after the receipt of such written notice, then  the parties shall submit the matter to the American Arbitration Association  (AAA) at its San Francisco Regional Office for selection of a mediator in  accordance with the AAA Construction Industry Mediation Rules.    .3 Mediation Process.  The location of the mediation shall be at the offices of City.   The costs of mediation shall be shared equally by both parties.  The mediator  shall provide an independent assessment on the merits of the Contract Dispute  and recommendations for resolution.  All discussions that occur during the  mediation and all documents prepared solely for the purpose of the mediation  shall be confidential and privileged pursuant to California Evidence Code  Sections 1119 and 1152.          Invitation for Bid (IFB) Package    15                 Rev. July 2012  CONSTRUCTION CONTRACT    14.4.4 Binding Arbitration.    If the Contract Dispute is not resolved by mediation, then any party may submit the  Contract Dispute for final and binding arbitration pursuant to the provisions of California  Public Contract Code Sections 10240, et seq.  The award of the arbitrator therein shall be  final and may be entered as a judgment by any court of competent jurisdiction.  Such  arbitration shall be conducted in accordance with the following:    .1 Arbitration Initiation.  The arbitration shall be initiated by filing a complaint in  arbitration in accordance with the regulations promulgated pursuant to  California Public Contract Code Section 10240.5.    .2 Qualifications of the Arbitrator.  The arbitrator shall be approved by all parties.  The arbitrator shall be a retired judge or an attorney with at least five (5) years  of experience in public works construction contract law and in arbitrating public  works construction disputes.  In addition, the arbitrator shall have at least  twenty (20) hours of formal training in arbitration skills.  In the event the parties  cannot agree upon an arbitrator, the provisions of California Public Contract  Code Section 10240.3 shall be followed in selecting an arbitrator possessing the  qualifications required herein.    .3 Hearing Days and Location.  Arbitration hearings shall be held at the offices of  City and shall, except for good cause shown to and determined by the arbitrator,  be conducted on consecutive business days, without interruption or  continuance.    .4 Hearing Delays.  Arbitration hearings shall not be delayed except upon good  cause shown.    .5 Recording Hearings.  All hearings to receive evidence shall be recorded by a  certified stenographic reporter, with the costs thereof borne equally by City and  Contractor and allocated by the arbitrator in the final award.    .6 Limitation of Depositions.  The parties may conduct discovery in accordance  with the provisions of section 10240.11 of the Public Contract Code; provided,  however, that depositions shall be limited to both of the following:    (i) Ten (10) percipient witnesses for each party and 5 expert witnesses per  party.      Upon a showing of good cause, the arbitrator may increase the number of  permitted depositions.  An individual who is both percipient and expert shall, for  purposes of applying the foregoing numerical limitation only, be deemed an  expert.  Expert reports shall be exchanged prior to receipt of evidence, in  accordance with the direction of the arbitrator, and expert reports (including  initial and rebuttal reports) not so submitted shall not be admissible as  evidence.    .7 Authority of the Arbitrator.  The arbitrator shall have the authority to hear  dispositive motions and issue interim orders and interim or executory awards.          Invitation for Bid (IFB) Package    16                 Rev. July 2012  CONSTRUCTION CONTRACT    .8 Waiver of Jury Trial.  Contractor and City each voluntarily waives its right to a  jury trial with respect to any Contract Dispute that is subject to binding  arbitration in accordance with the provisions of this Paragraph 14.4.4.   Contractor shall include this provision in its contracts with its Subcontractors  who provide any portion of the Work.    14.5 Non‐Waiver.    Participation in the Contract Dispute Resolution Process shall not waive, release or compromise  any defense of City, including, without limitation, any defense based on the assertion that the  rights or Claims of Contractor that are the basis of a Contract Dispute were previously waived by  Contractor due to Contractor’s failure to comply with the Contract Documents, including, without  limitation, Contractor’s failure to comply with any time periods for providing notice of requests  for adjustments of the Contract Sum or Contract Time or for submission of Claims or supporting  documentation of Claims.    SECTION 15 DEFAULT.    15.1 Notice of Default.    In the event that City determines, in its sole discretion, that Contractor has failed or refused to  perform any of the obligations set forth in the Contract Documents, or is in breach of any  provision of the Contract Documents, City may give written notice of default to Contractor in the  manner specified for the giving of notices in the Construction Contract.    15.2 Opportunity to Cure Default.  Except for emergencies, Contractor shall cure any default in performance of its obligations under  the Contract Documents within two (2) Days (or such shorter time as City may reasonably require)  after receipt of written notice.  However, if the breach cannot be reasonably cured within such  time, Contractor will commence to cure the breach within two (2) Days (or such shorter time as  City may reasonably require) and will diligently and continuously prosecute such cure to  completion within a reasonable time, which shall in no event be later than ten (10) Days after  receipt of such written notice.  SECTION 16 CITY'S RIGHTS AND REMEDIES.    16.1 Remedies Upon Default.    If Contractor fails to cure any default of this Construction Contract within the time period set forth  above in Section 15, then City may pursue any remedies available under law or equity, including,  without limitation, the following:    16.1.1 Delete Certain Services.    City may, without terminating the Construction Contract, delete certain portions of the Work,  reserving to itself all rights to Losses related thereto.    16.1.2 Perform and Withhold.    City may, without terminating the Construction Contract, engage others to perform the Work or  portion of the Work that has not been adequately performed by Contractor and withhold the cost  thereof to City from future payments to Contractor, reserving to itself all rights to Losses related  thereto.    16.1.3 Suspend The Construction Contract.    City may, without terminating the Construction Contract and reserving to itself all rights to Losses  related thereto, suspend all or any portion of this Construction Contract for as long a period of  time as City determines, in its sole discretion, appropriate, in which event City shall have no        Invitation for Bid (IFB) Package    17                 Rev. July 2012  CONSTRUCTION CONTRACT    obligation to adjust the Contract Sum or Contract Time, and shall have no liability to Contractor  for damages if City directs Contractor to resume Work.    16.1.4 Terminate the Construction Contract for Default.    City shall have the right to terminate this Construction Contract, in whole or in part, upon the  failure of Contractor to promptly cure any default as required by Section 15.  City’s election to  terminate the Construction Contract for default shall be communicated by giving Contractor a  written notice of termination in the manner specified for the giving of notices in the Construction  Contract.  Any notice of termination given to Contractor by City shall be effective immediately,  unless otherwise provided therein.    16.1.5 Invoke the Performance Bond.    City may, with or without terminating the Construction Contract and reserving to itself all rights to  Losses related thereto, exercise its rights under the Performance Bond.    16.1.6 Additional Provisions.    All of City’s rights and remedies under this Construction Contract are cumulative, and shall be in  addition to those rights and remedies available in law or in equity.  Designation in the Contract  Documents of certain breaches as material shall not waive the City’s authority to designate other  breaches as material nor limit City’s right to terminate the Construction Contract, or prevent the  City from terminating the Agreement for breaches that are not material.  City’s determination of  whether there has been noncompliance with the Construction Contract so as to warrant exercise  by City of its rights and remedies for default under the Construction Contract, shall be binding on  all parties.  No termination or action taken by City after such termination shall prejudice any other  rights or remedies of City provided by law or equity or by the Contract Documents upon such  termination; and City may proceed against Contractor to recover all liquidated damages and  Losses suffered by City.    16.2 Delays by Sureties.    Without limiting to any of City’s other rights or remedies, City has the right to suspend the  performance of the Work by Contractor’s sureties in the event of any of the following:  (i) The sureties’ failure to begin Work within a reasonable time in such manner as to insure  full compliance with the Construction Contract within the Contract Time;  (ii) The sureties’ abandonment of the Work;  (iii) If at any time City is of the opinion the sureties’ Work is unnecessarily or unreasonably  delaying the Work;  (iv) The sureties’ violation of any terms of the Construction Contract;  (v) The sureties’ failure to perform according to the Contract Documents; or  (vi) The sureties’ failure to follow City’s instructions for completion of the Work within the  Contract Time.    16.3 Damages to City.    16.3.1 For Contractor's Default.    City will be entitled to recovery of all Losses under law or equity in the event of  Contractor’s default under the Contract Documents.     16.3.2 Compensation for Losses.   In the event that City's Losses arise from Contractor’s default under the Contract Documents, City  shall be entitled to withhold monies otherwise payable to Contractor until Final Completion of the  Project.  If City incurs Losses due to Contractor’s default, then the amount of Losses shall be  deducted from the amounts withheld.  Should the amount withheld exceed the amount deducted,  the balance will be paid to Contractor or its designee upon Final Completion of the Project.  If the  Losses incurred by City exceed the amount withheld, Contractor shall be liable to City for the  difference and shall promptly remit same to City.        Invitation for Bid (IFB) Package    18                 Rev. July 2012  CONSTRUCTION CONTRACT    16.4 Suspension by City for Convenience.    City may, at any time and from time to time, without cause, order Contractor, in writing, to  suspend, delay, or interrupt the Work in whole or in part for such period of time, up to an  aggregate of fifty percent (50%) of the Contract Time.  The order shall be specifically identified as  a Suspension Order by City.  Upon receipt of a Suspension Order, Contractor shall, at City’s  expense, comply with the order and take all reasonable steps to minimize costs allocable to the  Work covered by the Suspension Order.  During the Suspension or extension of the Suspension, if  any, City shall either cancel the Suspension Order or, by Change Order, delete the Work covered  by the Suspension Order.  If a Suspension Order is canceled or expires, Contractor shall resume  and continue with the Work.  A Change Order will be issued to cover any adjustments of the  Contract Sum or the Contract Time necessarily caused by such suspension.    A Suspension Order  shall not be the exclusive method for City to stop the Work.    16.5 Termination Without Cause.    City may, at its sole discretion and without cause, terminate this Construction Contract in part or  in whole by giving thirty (30) Days written notice to Contractor. The compensation allowed under  this Paragraph 16.5 shall be the Contractor’s sole and exclusive compensation for such  termination and Contractor waives any claim for other compensation or Losses, including, but not  limited to, loss of anticipated profits, loss of revenue, lost opportunity, or other consequential,  direct, indirect or incidental damages of any kind resulting from termination without cause.      16.5.1 Compensation.    Following such termination and within forty‐five (45) Days after receipt of a billing from  Contractor seeking payment of sums authorized by this Paragraph 16.5, City shall pay the  following to Contractor as Contractor’s sole compensation for performance of the Work :    .1 For Work Performed.  The amount of the Contract Sum allocable to the portion  of the Work properly performed by Contractor as of the date of termination,  less sums previously paid to Contractor.    .2 For Close‐out Costs.  Reasonable costs of Contractor and its Subcontractors and  Sub‐subcontractors for:  (i) Demobilizing and  (ii) Administering the close‐out of its participation in the Project (including,  without limitation, all billing and accounting functions, not including  attorney or expert fees) for a period of no longer than thirty (30) Days  after receipt of the notice of termination.    .3 For Fabricated Items.  Previously unpaid cost of any items delivered to the  Project Site which were fabricated for subsequent incorporation in the Work.    16.5.2 Subcontractors.      Contractor shall include provisions in all of its subcontracts, purchase orders and other contracts  permitting termination for convenience by Contractor on terms that are consistent with this  Construction Contract and that afford no greater rights of recovery against Contractor than are  afforded to Contractor against City under this Section.          Invitation for Bid (IFB) Package    19                 Rev. July 2012  CONSTRUCTION CONTRACT    16.6 Contractor’s Duties Upon Termination.    Upon receipt of a notice of termination for default or for convenience, Contractor shall, unless the  notice directs otherwise, do the following:  (i) Immediately discontinue the Work to the extent specified in the notice;  (ii) Place no further orders or subcontracts for materials, equipment, services or facilities,  except as may be necessary for completion of such portion of the Work that is not  discontinued;  (iii) Provide to City a description, in writing no later than fifteen (15) days after receipt of the  notice of termination, of all subcontracts, purchase orders and contracts that are  outstanding, including, without limitation, the terms of the original price, any changes,  payments, balance owing, the status of the portion of the Work covered and a copy of  the subcontract, purchase order or contract and any written changes, amendments or  modifications thereto, together with such other information as City may determine  necessary in order to decide whether to accept assignment of or request Contractor to  terminate the subcontract, purchase order or contract;  (iv) Promptly assign to City those subcontracts, purchase orders or contracts, or portions  thereof, that City elects to accept by assignment and cancel, on the most favorable terms  reasonably possible, all subcontracts, purchase orders or contracts, or portions thereof,  that City does not elect to accept by assignment; and  (v) Thereafter do only such Work as may be necessary to preserve and protect Work already   in progress and to protect materials, plants, and equipment on the Project Site or in   transit thereto.  SECTION 17 CONTRACTOR'S RIGHTS AND REMEDIES.    17.1 Contractor’s Remedies.    Contractor may terminate this Construction Contract only upon the occurrence of one of the  following:    17.1.1 For Work Stoppage.    The Work is stopped for sixty (60) consecutive Days, through no act or fault of Contractor, any  Subcontractor, or any employee or agent of Contractor or any Subcontractor, due to issuance of  an order of a court or other public authority other than City having jurisdiction or due to an act of  government, such as a declaration of a national emergency making material unavailable.  This  provision shall not apply to any work stoppage resulting from the City’s issuance of a suspension  notice issued either for cause or for convenience.    17.1.2 For City's Non‐Payment.    If City does not make pay Contractor undisputed sums within ninety (90) Days after receipt of  notice from Contractor, Contractor may terminate the Construction Contract (30) days following a  second notice to City of Contractor’s intention to terminate the Construction Contract.    17.2 Damages to Contractor.   In the event of termination for cause by Contractor, City shall pay Contractor the sums provided  for in Paragraph 16.5.1 above.  Contractor agrees to accept such sums as its sole and exclusive  compensation and agrees to waive any claim for other compensation or Losses, including, but not  limited to, loss of anticipated profits, loss of revenue, lost opportunity, or other consequential,  direct, indirect and incidental damages, of any kind.  SECTION 18 ACCOUNTING RECORDS.    18.1 Financial Management and City Access.    Contractor shall keep full and detailed accounts and exercise such controls as may be necessary  for proper financial management under this Construction Contract in accordance with generally        Invitation for Bid (IFB) Package    20                 Rev. July 2012  CONSTRUCTION CONTRACT    accepted accounting principles and practices. City and City's accountants  during normal business  hours, may  inspect, audit and copy Contractor's records, books, estimates, take‐offs, cost reports,  ledgers, schedules, correspondence, instructions, drawings, receipts, subcontracts, purchase  orders, vouchers, memoranda and other data relating to this Project. Contractor shall retain these  documents for a period of three (3) years after the later of (i) final payment or (ii) final resolution  of all Contract Disputes and other disputes, or (iii) for such longer period as may be required by  law.    18.2 Compliance with City Requests.    Contractor's compliance with any request by City pursuant to this Section 18 shall be a condition  precedent to filing or maintenance of any legal action or proceeding by Contractor against City  and to Contractor's right to receive further payments under the Contract Documents.  City many  enforce Contractor’s obligation to provide access to City of its business and other records referred  to in Section 18.1 for inspection or copying by  issuance of a writ or a provisional or permanent  mandatory injunction by a court of competent jurisdiction based on affidavits submitted to such  court, without the necessity of oral testimony.    SECTION 19 INDEPENDENT PARTIES.    Each party is acting in its independent capacity and not as agents, employees, partners, or joint ventures’  of the other party.  City, its officers or employees shall have no control over the conduct of Contractor or  its respective agents, employees, subconsultants, or subcontractors, except as herein set forth.  SECTION 20 NUISANCE.    Contractor shall not maintain, commit, nor permit the maintenance or commission of any nuisance in  connection in the performance of services under this Construction Contract.  SECTION 21 PERMITS AND LICENSES.    Except as otherwise provided in the Special Provisions and Technical Specifications, The Contractor shall  provide, procure and pay for all licenses, permits, and fees, required by the City or other government  jurisdictions or agencies necessary to carry out and complete the Work.  Payment of all costs and expenses  for such licenses, permits, and fees shall be included in one or more Bid items. No other compensation  shall be paid to the Contractor for these items or for delays caused by non‐City inspectors or conditions set  forth in the licenses or permits issued by other agencies.  SECTION 22 WAIVER.    A waiver by either party of any breach of any term, covenant, or condition contained herein shall not be  deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition  contained herein, whether of the same or a different character.  SECTION 23 GOVERNING LAW.    This Construction Contract shall be construed in accordance with and governed by the laws of the State of  California.          Invitation for Bid (IFB) Package    21                 Rev. July 2012  CONSTRUCTION CONTRACT    SECTION 24 COMPLETE AGREEMENT.    This Agreement represents the entire and integrated agreement between the parties and supersedes all  prior negotiations, representations, and contracts, either written or oral. This Agreement may be amended  only by a written instrument, which is signed by the parties.  SECTION 25 SURVIVAL OF CONTRACT.    The provisions of the Construction Contract which by their nature survive termination of the Construction  Contract or Final Completion, including, without limitation, all warranties, indemnities, payment  obligations, and City’s right to audit Contractor’s books and records, shall remain in full force and effect  after Final Completion or any termination of the Construction Contract.  SECTION 26 PREVAILING WAGES.          This Project is not subject to prevailing wages. The Contractor is not required to pay prevailing wages in  the performance and implementation of the Project, because the City, pursuant to its authority as a  chartered city, has adopted Resolution No. 5981 exempting the City from prevailing wages.  The City  invokes the exemption from the state prevailing wage requirement for this Project and declares that the  Project is funded one hundred percent (100%) by the City of Palo Alto.    Or     The Contractor is required to pay general prevailing wages as defined in Subchapter 3, Title 8 of the  California Code of Regulations and Section 16000 et seq. and Section 1773.1 of the California Labor Code.   Pursuant to the provisions of Section 1773 of the Labor Code of the State of California, the City Council has  obtained the general prevailing rate of per diem wages and the general rate for holiday and overtime work  in this locality for each craft, classification, or type of worker needed to execute the contract for this  Project from the Director of the Department of Industrial Relations.  Copies of these rates may be obtained  at cost at the Purchasing office of the City of Palo Alto.  Contractor shall provide a copy of prevailing wage  rates to any staff or subcontractor hired, and shall pay the adopted prevailing wage rates as a minimum.   Contractor shall comply with the provisions of Sections 1775, 1776, 1777.5, 1810, and 1813 of the Labor  Code.  SECTION 27 NON APPROPRIATION.    This Agreement is subject to the fiscal provisions of the Charter of the City of Palo Alto and the Palo Alto  Municipal Code. This Agreement will terminate without any penalty (a) at the end of any fiscal year in the  event that the City does not appropriate funds for the following fiscal year for this event, or (b) at any time  within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds  for this Construction Contract are no longer available.  This section shall take precedence in the event of a  conflict with any other covenant, term, condition, or provision of this Agreement.   SECTION 28 AUTHORITY.    The individuals executing this Agreement represent and warrant that they have the legal capacity and  authority to do so on behalf of their respective legal entities.  SECTION 29 ATTORNEY FEES.    Each Party shall bear its own costs, including attorney’s fees through the completion of mediation. If the  claim or dispute is not resolved through mediation and in any dispute described in Paragraph 14.2, 22  Invitation for Bid (IFB) Package                      Rev. July 2012  CONSTRUCTION CONTRACT        the prevailing party in any action brought to enforce the provision of this Agreement may recover its  reasonable costs and attorney’s fees expended in connection with that action.  The prevailing party shall be  entitled to recover an amount equal to the fair market value of legal services provided by attorneys  employed by it as well as any attorney’s’ fees paid to third parties.  SECTION 30 COUNTERPARTS  This Agreement may be signed in multiple counterparts, which shall, when executed by all the parties,  constitute a single binding agreement.  SECTION 31 SEVERABILITY.    In case a provision of this Construction Contract is held to be invalid, illegal or unenforceable, the validity,  legality and enforceability of the remaining provisions shall not be affected.        IN WITNESS WHEREOF, the parties have caused this Construction Contract to be executed the   date and year first above written.             CITY OF PALO ALTO    ____________________________   Purchasing Manager   City Manager      APPROVED AS TO FORM:    ___________________________  Senior Asst. City Attorney    APPROVED:    ___________________________  Public Works Director      CONTRACTOR    C.F. Archibald Paving Inc.    By:___________________________    Name:_________________________    Title:________________________        STREET FROM TO 1 Alexis Drive Laurel Glen Drive City Limit 2 Bandera Drive Alexis Drive End 3 Country Club Court Alexis Drive End 4 Curtner Avenue El Camino Real Park Boulevard 5 Escobita Avenue Manzanita Avenue Miramonte Avenue 6 Kendall Avenue Josina Avenue La Donna Street 7 Madrono Avenue Churchill Avenue Miramonte Avenue 8 Manzanita Avenue Portola Avenue Castilleja Avenue 9 Maple Street University Avenue End 10 Miramonte Avenue El Camino Real Portola Avenue 11 Monroe Drive City Limits Miller Avenue 12 Nevada Avenue High Street Ramona Avenue 13 Seneca Street Palo Alto Avenue University Avenue 14 Portola Avenue Manzanita Avenue Miramonte Avenue 15 Robb Road Manuela Avenue End 16 San Jude Avenue La Donna Street End 17 Santa Rita Avenue Alma Street Bryant Street 18 19 20 21 FY 2015 List of Streets Misc Storm Drain Improvements Terman Pathway Arastradero Pathway Sailing Station Parking Lot ATTACHMENT B PE‐86070 IFB 157278 FY 15 ASPHALT PAVING PROJECT BID SUMMARY ATTACHMENT B UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST 1 Asphalt Overlay: 5,286 TON $ 100.00 528,600.00$ $ 99.50 525,957.00$ $ 101.00 533,886.00$ $ 135.00 713,610.00$ $ 100.00 528,600.00$ $ 104.00 549,744.00$ $ 117.00 618,462.00$ 2 PCC Base Repair:38,700 SF $ 11.00 425,700.00$ $ 12.20 472,140.00$ $ 11.50 445,050.00$ $ 12.50 483,750.00$ $ 13.00 503,100.00$ $ 11.50 445,050.00$ $ 11.50 445,050.00$ 3 AC Base Repair 3”:525 TON $ 165.00 86,625.00$ $ 148.00 77,700.00$ $ 145.00 76,125.00$ $ 250.00 131,250.00$ $ 170.00 89,250.00$ $ 181.00 95,025.00$ $ 157.00 82,425.00$ 4 Wedge cut :4,000 LF $ 2.50 10,000.00$ $ 2.20 8,800.00$ $ 1.75 7,000.00$ $ 1.40 5,600.00$ $ 2.25 9,000.00$ $ 2.00 8,000.00$ $ 3.75 15,000.00$ 5 AC Milling: 311,000 SF $ 0.42 130,620.00$ $ 0.38 118,180.00$ $ 0.35 108,850.00$ $ 0.40 124,400.00$ $ 0.36 111,960.00$ $ 0.43 133,730.00$ $ 0.51 158,610.00$ 6 Interlayer Membrane:6,500 LF $ 3.00 19,500.00$ $ 2.35 15,275.00$ $ 1.90 12,350.00$ $ 2.40 15,600.00$ $ 3.00 19,500.00$ $ 4.71 30,615.00$ $ 7.00 45,500.00$ 7 Crack Sealing:20,000 LF $ 0.52 10,400.00$ $ 0.50 10,000.00$ $ 0.50 10,000.00$ $ 0.50 10,000.00$ $ 0.55 11,000.00$ $ 0.60 12,000.00$ $ 0.50 10,000.00$ 8 Reset Utility Box:118 EA $ 285.00 33,630.00$ $ 350.00 41,300.00$ $ 365.00 43,070.00$ $ 420.00 49,560.00$ $ 550.00 64,900.00$ $ 400.00 47,200.00$ $ 410.00 48,380.00$ 9 Pothole:22 EA $ 220.00 4,840.00$ $ 500.00 11,000.00$ $ 200.00 4,400.00$ $ 80.00 1,760.00$ $ 350.00 7,700.00$ $ 700.00 15,400.00$ $ 475.00 10,450.00$ 10 Reset Manhole:51 EA $ 650.00 33,150.00$ $ 600.00 30,600.00$ $ 625.00 31,875.00$ $ 720.00 36,720.00$ $ 650.00 33,150.00$ $ 439.00 22,389.00$ $ 715.00 36,465.00$ 11 Type A Curb and Gutter, 1’ Buried Pan:800 LF $ 48.00 38,400.00$ $ 33.00 26,400.00$ $ 36.00 28,800.00$ $ 33.50 26,800.00$ $ 36.00 28,800.00$ $ 36.00 28,800.00$ $ 36.00 28,800.00$ 12 Asphalt berm:300 LF $ 15.00 4,500.00$ $ 17.00 5,100.00$ $ 20.00 6,000.00$ $ 20.00 6,000.00$ $ 17.00 5,100.00$ $ 21.00 6,300.00$ $ 16.00 4,800.00$ 13 Type A Curb and Gutter, 2’ Pan:1,150 LF $ 60.00 69,000.00$ $ 42.00 48,300.00$ $ 44.00 50,600.00$ $ 45.00 51,750.00$ $ 44.00 50,600.00$ $ 44.00 50,600.00$ $ 44.00 50,600.00$ 14 Type A Curb and Gutter, 3’ Pan:310 LF $ 70.00 21,700.00$ $ 43.00 13,330.00$ $ 52.00 16,120.00$ $ 48.00 14,880.00$ $ 52.00 16,120.00$ $ 52.00 16,120.00$ $ 52.00 16,120.00$ 15 Type B Rolled Curb and Gutter, 3’:100 LF $ 75.00 7,500.00$ $ 68.50 6,850.00$ $ 52.00 5,200.00$ $ 72.00 7,200.00$ $ 52.00 5,200.00$ $ 52.00 5,200.00$ $ 52.00 5,200.00$ 16 Concrete Driveway:8,380 SF $ 11.00 92,180.00$ $ 9.70 81,286.00$ $ 10.50 87,990.00$ $ 11.00 92,180.00$ $ 11.00 92,180.00$ $ 10.50 87,990.00$ $ 21.00 175,980.00$ 17 Concrete Sidewalk:7,405 SF $ 9.00 66,645.00$ $ 8.75 64,793.75$ $ 9.00 66,645.00$ $ 9.50 70,347.50$ $ 9.00 66,645.00$ $ 9.00 66,645.00$ $ 9.00 66,645.00$ 18 Concrete header 1’ wide:100 LF $ 25.00 2,500.00$ $ 48.00 4,800.00$ $ 25.00 2,500.00$ $ 60.00 6,000.00$ $ 15.00 1,500.00$ $ 10.00 1,000.00$ $ 60.00 6,000.00$ 19 Demo Concrete/Asphalt:10,400 SF $ 4.00 41,600.00$ $ 3.00 31,200.00$ $ 2.50 26,000.00$ $ 2.70 28,080.00$ $ 0.50 5,200.00$ $ 3.00 31,200.00$ $ 5.50 57,200.00$ 20 Curb Ramp:36 EA $ 1,900.00 68,400.00$ $ 2,100.00 75,600.00$ $ 2,500.00 90,000.00$ $ 2,100.00 75,600.00$ $ 2,500.00 90,000.00$ $ 2,500.00 90,000.00$ $ 2,500.00 90,000.00$ 21 ADA Dome Upgrade:9 EA $ 525.00 4,725.00$ $ 285.00 2,565.00$ $ 300.00 2,700.00$ $ 289.00 2,601.00$ $ 350.00 3,150.00$ $ 300.00 2,700.00$ $ 300.00 2,700.00$ 22 Traffic Loops:1,500 SF $ 5.00 7,500.00$ $ 3.00 4,500.00$ $ 3.00 4,500.00$ $ 3.00 4,500.00$ $ 4.00 6,000.00$ $ 4.00 6,000.00$ $ 3.00 4,500.00$ 23 Reset Catch Basin:6 EA $ 1,050.00 6,300.00$ $ 850.00 5,100.00$ $ 1,200.00 7,200.00$ $ 850.00 5,100.00$ $ 1,200.00 7,200.00$ $ 439.00 2,634.00$ $ 1,700.00 10,200.00$ 24 Recycling of Inert Solid Materials:5,331 TON $ 5.00 26,655.00$ $ 3.00 15,993.00$ $ 0.50 2,665.50$ $ 6.50 34,651.50$ $ 3.00 15,993.00$ $ 2.39 12,741.09$ $ 1.00 5,331.00$ 25 2 x 6 Pressure treated Doug Fir headers:10,400 LF $ 4.00 41,600.00$ $ 5.90 61,360.00$ $ 6.00 62,400.00$ $ 5.00 52,000.00$ $ 10.00 104,000.00$ $ 6.00 62,400.00$ $ 5.00 52,000.00$ 26 Brick Work/Specialty Finishes:100 SF $ 20.00 2,000.00$ $ 15.00 1,500.00$ $ 20.00 2,000.00$ $ 15.00 1,500.00$ $ 30.00 3,000.00$ $ 20.00 2,000.00$ $ 28.00 2,800.00$ 27 Blue Pavement Markers:17 EA $ 26.00 442.00$ $ 20.00 340.00$ $ 25.00 425.00$ $ 25.00 425.00$ $ 30.00 510.00$ $ 15.00 255.00$ $ 20.00 340.00$ 28 2” AC Driveway/Pathway:63,300 SF $ 3.00 189,900.00$ $ 1.50 94,950.00$ $ 2.00 126,600.00$ $ 2.00 126,600.00$ $ 1.60 101,280.00$ $ 1.51 95,583.00$ $ 1.50 94,950.00$ 29 Curb Paint:200 LF $ 4.00 800.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 1.25 250.00$ 30 Thermo Striping, Caltrans Detail 1:4,400 LF $ 1.00 4,400.00$ $ 0.75 3,300.00$ $ 0.50 2,200.00$ $ 0.50 2,200.00$ $ 0.50 2,200.00$ $ 0.60 2,640.00$ $ 0.75 3,300.00$ 31 Thermo Striping, Caltrans Detail 2:4,200 LF $ 1.00 4,200.00$ $ 0.75 3,150.00$ $ 0.60 2,520.00$ $ 0.60 2,520.00$ $ 0.70 2,940.00$ $ 1.00 4,200.00$ $ 0.75 3,150.00$ 32 Thermo Striping, Detail 23:900 LF $ 2.00 1,800.00$ $ 2.00 1,800.00$ $ 1.40 1,260.00$ $ 1.40 1,260.00$ $ 1.50 1,350.00$ $ 3.00 2,700.00$ $ 2.00 1,800.00$ 33 Ex./Install 4” Agg base Terman pathway:1,600 SF $ 6.00 9,600.00$ $ 7.00 11,200.00$ $ 4.00 6,400.00$ $ 10.00 16,000.00$ $ 10.00 16,000.00$ $ 4.00 6,400.00$ $ 11.00 17,600.00$ 34 Thermoplastic Striping, White, 4” 390 LF $ 1.50 585.00$ $ 1.50 585.00$ $ 2.00 780.00$ $ 2.00 780.00$ $ 2.00 780.00$ $ 3.00 1,170.00$ $ 1.50 585.00$ 35 Thermo Striping, 12" White:465 LF $ 4.00 1,860.00$ $ 4.00 1,860.00$ $ 4.00 1,860.00$ $ 4.00 1,860.00$ $ 4.00 1,860.00$ $ 7.00 3,255.00$ $ 4.00 1,860.00$ 36 Thermoplastic Paving Legends:136 EA $ 55.00 7,480.00$ $ 22.00 2,992.00$ $ 25.00 3,400.00$ $ 25.00 3,400.00$ $ 30.00 4,080.00$ $ 70.00 9,520.00$ $ 22.00 2,992.00$ 37 Traffic Control:1 LS $ 84,000.00 84,000.00$ $ 76,000.00 76,000.00$ $ 140,000.00 140,000.00$ $ 200.00 200.00$ $ 66,000.00 66,000.00$ $ 150,000.30 150,000.30$ $ 112,000.00 112,000.00$ 38 Tree Trimming:50 HRS $ 231.00 11,550.00$ $ 200.00 10,000.00$ $ 275.00 13,750.00$ $ 200.00 10,000.00$ $ 225.00 11,250.00$ $ 225.00 11,250.00$ $ 200.00 10,000.00$ 39 Notices:1 LS $ 7,500.00 7,500.00$ $ 4,500.00 4,500.00$ $ 3,500.00 3,500.00$ $ 5,000.00 5,000.00$ $ 5,000.00 5,000.00$ $ 9,000.00 9,000.00$ $ 7,500.00 7,500.00$ 40 Planter Area Conform:1 LS $ 5.00 5.00$ $ 7,500.00 7,500.00$ $ 6,000.00 6,000.00$ $ 5,000.00 5,000.00$ $ 2,000.00 2,000.00$ $ 7,000.00 7,000.00$ $ 8,200.00 8,200.00$ 41 Misc. Transportation Improvements:1 LS $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ $ 50,000.00 50,000.00$ 42 Utility Tie Out Drawings:1 LS $ 5.00 5.00$ $ 2,750.00 2,750.00$ $ 500.00 500.00$ $ 1,000.00 1,000.00$ $ 3,000.00 3,000.00$ $ 5,000.00 5,000.00$ $ 1,500.00 1,500.00$ 43 Recycling of Inert Solid Materials 5,000 TON $ 10.00 50,000.00$ $ 8.25 41,250.00$ $ 200.00 1,000,000.00$ $ 10.00 50,000.00$ $ 4.00 20,000.00$ $ 5.00 25,000.00$ $ 1.50 7,500.00$ 44 Remove bollard and plug with AB:2 EACH $ 250.00 500.00$ $ 2,000.00 4,000.00$ $ 400.00 800.00$ $ 150.00 300.00$ $ 500.00 1,000.00$ $ 1,000.00 2,000.00$ $ 325.00 650.00$ 45 Install new catch basins 5 EACH $ 3,700.00 18,500.00$ $ 1,500.00 7,500.00$ $ 4,100.00 20,500.00$ $ 1,500.00 7,500.00$ $ 4,100.00 20,500.00$ $ 4,100.00 20,500.00$ $ 3,300.00 16,500.00$ 46 Install and connect 12” RCP pipe 150 LF $ 250.00 37,500.00$ $ 110.00 16,500.00$ $ 230.00 34,500.00$ $ 80.00 12,000.00$ $ 175.00 26,250.00$ $ 230.00 34,500.00$ $ 124.00 18,600.00$ 47 Relocate Bollards at Sailing Station 1 LS $ 1,500.00 1,500.00$ $ 8,500.00 8,500.00$ $ 1,700.00 1,700.00$ $ 4,500.00 4,500.00$ $ 2,000.00 2,000.00$ $ 2,000.00 2,000.00$ $ 4,900.00 4,900.00$ 2,266,397.00$ 2,108,706.75$ 3,151,021.50$ 2,352,385.00$ 2,217,248.00$ 2,273,856.39$ 2,413,395.00$ UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST 1 Asphalt Overlay: 439 TON $ 100.00 43,900.00$ $ 110.00 48,290.00$ $ 130.00 57,070.00$ $ 143.00 62,777.00$ $ 100.00 43,900.00$ $ 104.00 45,656.00$ $ 123.00 53,997.00$ 2 AC Milling: 33,000 SF $ 0.42 13,860.00$ $ 0.40 13,200.00$ $ 1.50 49,500.00$ $ 0.40 13,200.00$ $ 0.36 11,880.00$ $ 0.43 14,190.00$ $ 0.65 21,450.00$ 3 Crack Sealing:7,000 LF $ 0.52 3,640.00$ $ 1.00 7,000.00$ $ 1.50 10,500.00$ $ 1.00 7,000.00$ $ 1.00 7,000.00$ $ 1.00 7,000.00$ $ 1.00 7,000.00$ 4 Reset Utility Box:6 EA $ 285.00 1,710.00$ $ 350.00 2,100.00$ $ 550.00 3,300.00$ $ 420.00 2,520.00$ $ 550.00 3,300.00$ $ 400.00 2,400.00$ $ 410.00 2,460.00$ 5 Pothole:4 EA $ 220.00 880.00$ $ 500.00 2,000.00$ $ 500.00 2,000.00$ $ 100.00 400.00$ $ 350.00 1,400.00$ $ 700.00 2,800.00$ $ 500.00 2,000.00$ 6 Reset Manhole:3 EA $ 650.00 1,950.00$ $ 600.00 1,800.00$ $ 800.00 2,400.00$ $ 720.00 2,160.00$ $ 650.00 1,950.00$ $ 439.00 1,317.00$ $ 715.00 2,145.00$ 7 Type A Curb and Gutter, 2’ Pan:20 LF $ 60.00 1,200.00$ $ 45.00 900.00$ $ 120.00 2,400.00$ $ 46.00 920.00$ $ 42.00 840.00$ $ 42.00 840.00$ $ 84.00 1,680.00$ G. Bortolotto & Co. G. Bortolotto & Co. Ghilotti Construction Co., Inc. Ghilotti Construction Co., Inc. Granite Construction Company Granite Construction Company O'Grady Paving, Inc. O'Grady Paving, Inc. C.F. Archibald Paving, Inc.MCK Services, Inc. C.F. Archibald Paving, Inc.MCK Services, Inc. APPROX. QTY Base Bid Total (Items 001 through 047) UNIT DESCRIPTION APPROX. QTY UNIT ENGINEER'S ESTIMATE BID ITEM DESCRIPTION ENGINEER'S ESTIMATE ADD ALT # 1 BID ITEM PE‐86070 IFB 157278 FY 15 ASPHALT PAVING PROJECT BID SUMMARY ATTACHMENT B 8 Type B Rolled Curb and Gutter 10 LF $ 75.00 750.00$ $ 45.00 450.00$ $ 200.00 2,000.00$ $ 46.00 460.00$ $ 60.00 600.00$ $ 70.00 700.00$ $ 103.00 1,030.00$ 9 4’ Valley Gutter:680 SF $ 120.00 81,600.00$ $ 18.00 12,240.00$ $ 65.00 44,200.00$ $ 19.00 12,920.00$ $ 18.00 12,240.00$ $ 18.00 12,240.00$ $ 30.00 20,400.00$ 10 2” AC Driveway/Pathway:500 SF $ 3.00 1,500.00$ $ 10.00 5,000.00$ $ 10.00 5,000.00$ $ 17.00 8,500.00$ $ 10.00 5,000.00$ $ 7.00 3,500.00$ $ 3.00 1,500.00$ 11 Recycling of Inert Solid Materials:439 TON $ 5.00 2,195.00$ $ 15.00 6,585.00$ $ 15.00 6,585.00$ $ 6.00 2,634.00$ $ 3.00 1,317.00$ $ 4.00 1,756.00$ $ 1.00 439.00$ 12 Blue Pavement Markers:2 EA $ 26.00 52.00$ $ 20.00 40.00$ $ 25.00 50.00$ $ 25.00 50.00$ $ 30.00 60.00$ $ 20.00 40.00$ $ 20.00 40.00$ 13 Thermo Striping, 12" White:52 LF $ 4.00 208.00$ $ 4.00 208.00$ $ 4.00 208.00$ $ 4.00 208.00$ $ 4.00 208.00$ $ 7.00 364.00$ $ 4.00 208.00$ 14 Thermoplastic Paving Legends:12 EA $ 55.00 660.00$ $ 22.00 264.00$ $ 25.00 300.00$ $ 25.00 300.00$ $ 30.00 360.00$ $ 70.00 840.00$ $ 22.00 264.00$ 15 Traffic Control:1 LS $ 8,000.00 8,000.00$ $ 7,500.00 7,500.00$ $ 20,000.00 20,000.00$ $ 18,000.00 18,000.00$ $ 20,000.00 20,000.00$ $ 17,000.00 17,000.00$ $ 6,400.00 6,400.00$ 16 Tree Trimming:8 CREW $ 125.00 1,000.00$ $ 200.00 1,600.00$ $ 500.00 4,000.00$ $ 200.00 1,600.00$ $ 225.00 1,800.00$ $ 225.00 1,800.00$ $ 200.00 1,600.00$ 17 Notices:1 LS $ 500.00 500.00$ $ 1,500.00 1,500.00$ $ 5,000.00 5,000.00$ $ 1,750.00 1,750.00$ $ 4,000.00 4,000.00$ $ 3,000.00 3,000.00$ $ 1,500.00 1,500.00$ 18 Utility Tie Out Drawings:1 LS $ 1,000.00 1,000.00$ $ 750.00 750.00$ $ 1,500.00 1,500.00$ $ 500.00 500.00$ $ 2,000.00 2,000.00$ $ 2,000.00 2,000.00$ $ 500.00 500.00$ 164,605.00$ 111,427.00$ 216,013.00$ 135,899.00$ 117,855.00$ 117,443.00$ 124,613.00$ UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST UNIT COST TOTAL COST 1 Asphalt Overlay: 678 Tons $ 100.00 67,800.00$ $ 105.00 71,190.00$ $ 130.00 88,140.00$ $ 163.00 110,514.00$ $ 100.00 67,800.00$ $ 109.00 73,902.00$ $ 120.00 81,360.00$ 2 PCC Base repair: 1,000 SF $ 11.00 11,000.00$ $ 14.50 14,500.00$ $ 20.00 20,000.00$ $ 15.00 15,000.00$ $ 13.00 13,000.00$ $ 14.00 14,000.00$ $ 25.00 25,000.00$ 3 Wedge Cut:2,000 LF $ 2.50 5,000.00$ $ 2.50 5,000.00$ $ 5.00 10,000.00$ $ 2.00 4,000.00$ $ 2.25 4,500.00$ $ 3.00 6,000.00$ $ 6.50 13,000.00$ 4 Crack Sealing:5,000 LF $ 0.52 2,600.00$ $ 1.00 5,000.00$ $ 1.50 7,500.00$ $ 1.00 5,000.00$ $ 1.00 5,000.00$ $ 1.00 5,000.00$ $ 1.00 5,000.00$ 5 Reset Utility Box:35 EA $ 285.00 9,975.00$ $ 350.00 12,250.00$ $ 550.00 19,250.00$ $ 420.00 14,700.00$ $ 550.00 19,250.00$ $ 400.00 14,000.00$ $ 410.00 14,350.00$ 6 Pothole:2 EA $ 220.00 440.00$ $ 500.00 1,000.00$ $ 500.00 1,000.00$ $ 100.00 200.00$ $ 350.00 700.00$ $ 700.00 1,400.00$ $ 500.00 1,000.00$ 7 Reset Manhole:14 EA $ 650.00 9,100.00$ $ 600.00 8,400.00$ $ 800.00 11,200.00$ $ 720.00 10,080.00$ $ 650.00 9,100.00$ $ 439.00 6,146.00$ $ 715.00 10,010.00$ 8 Curb and Gutter, 3’ Exposed Pan:250 LF $ 70.00 17,500.00$ $ 56.00 14,000.00$ $ 100.00 25,000.00$ $ 56.00 14,000.00$ $ 52.00 13,000.00$ $ 56.00 14,000.00$ $ 92.00 23,000.00$ 9 Curb and Gutter, 1’ Buried Pan:50 LF $ 48.00 2,400.00$ $ 40.00 2,000.00$ $ 75.00 3,750.00$ $ 41.00 2,050.00$ $ 45.00 2,250.00$ $ 45.00 2,250.00$ $ 97.00 4,850.00$ 10 Curb and Gutter, 7’ Exposed Pan:250 LF $ 120.00 30,000.00$ $ 90.00 22,500.00$ $ 225.00 56,250.00$ $ 91.00 22,750.00$ $ 110.00 27,500.00$ $ 110.00 27,500.00$ $ 113.00 28,250.00$ 11 Concrete driveway:500 SF $ 11.00 5,500.00$ $ 14.00 7,000.00$ $ 40.00 20,000.00$ $ 14.00 7,000.00$ $ 11.00 5,500.00$ $ 11.00 5,500.00$ $ 27.00 13,500.00$ 12 Concrete Sidewalk:800 SF $ 9.00 7,200.00$ $ 9.50 7,600.00$ $ 35.00 28,000.00$ $ 10.00 8,000.00$ $ 9.00 7,200.00$ $ 10.00 8,000.00$ $ 21.00 16,800.00$ 13 Demo Concrete:100 SF $ 4.00 400.00$ $ 4.00 400.00$ $ 10.00 1,000.00$ $ 4.00 400.00$ $ 5.00 500.00$ $ 5.00 500.00$ $ 10.00 1,000.00$ 14 Recycling of Inert Solid Materials:678 TON $ 5.00 3,390.00$ $ 15.00 10,170.00$ $ 5.00 3,390.00$ $ 7.00 4,746.00$ $ 3.00 2,034.00$ $ 4.00 2,712.00$ $ 1.00 678.00$ 15 New ADA Curb ramps:10 EACH $ 1,900.00 19,000.00$ $ 2,700.00 27,000.00$ $ 4,500.00 45,000.00$ $ 2,750.00 27,500.00$ $ 2,500.00 25,000.00$ $ 2,500.00 25,000.00$ $ 3,700.00 37,000.00$ 16 ADA Dome Upgrades/Retrofit:2 EACH $ 525.00 1,050.00$ $ 300.00 600.00$ $ 2,500.00 5,000.00$ $ 305.00 610.00$ $ 350.00 700.00$ $ 400.00 800.00$ $ 3,200.00 6,400.00$ 17 Reset Catch basin:5 EACH $ 1,050.00 5,250.00$ $ 1,000.00 5,000.00$ $ 500.00 2,500.00$ $ 1,000.00 5,000.00$ $ 1,200.00 6,000.00$ $ 1,200.00 6,000.00$ $ 2,000.00 10,000.00$ 18 Blue Pavement Markers:1 EA $ 26.00 26.00$ $ 20.00 20.00$ $ 25.00 25.00$ $ 25.00 25.00$ $ 30.00 30.00$ $ 17.00 17.00$ $ 20.00 20.00$ 19 Thermoplastic Striping, Detail 2:400 LF $ 1.00 400.00$ $ 0.75 300.00$ $ 0.60 240.00$ $ 0.60 240.00$ $ 0.70 280.00$ $ 1.00 400.00$ $ 0.75 300.00$ 20 Thermoplastic Striping, Detail 21:800 LF $ 3.00 2,400.00$ $ 2.00 1,600.00$ $ 1.00 800.00$ $ 1.00 800.00$ $ 1.00 800.00$ $ 2.00 1,600.00$ $ 2.00 1,600.00$ 21 Thermoplastic Striping, Curb paint:200 LF $ 4.00 800.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 2.00 400.00$ $ 5.00 1,000.00$ $ 2.00 400.00$ 22 Thermoplastic Striping, White, 4” Wide:2,600 LF $ 1.00 2,600.00$ $ 1.00 2,600.00$ $ 2.00 5,200.00$ $ 2.00 5,200.00$ $ 2.00 5,200.00$ $ 1.00 2,600.00$ $ 1.00 2,600.00$ 23 Thermoplastic Paving Legends:27 EA $ 55.00 1,485.00$ $ 22.00 594.00$ $ 25.00 675.00$ $ 25.00 675.00$ $ 30.00 810.00$ $ 70.00 1,890.00$ $ 22.00 594.00$ 24 Traffic Control:1 LS $ 4,000.00 4,000.00$ $ 18,000.00 18,000.00$ $ 20,000.00 20,000.00$ $ 19,000.00 19,000.00$ $ 20,000.00 20,000.00$ $ 39,000.00 39,000.00$ $ 6,400.00 6,400.00$ 25 Tree Trimming:8 CREW $ 62.50 500.00$ $ 200.00 1,600.00$ $ 500.00 4,000.00$ $ 200.00 1,600.00$ $ 225.00 1,800.00$ $ 225.00 1,800.00$ $ 200.00 1,600.00$ 26 Notices:1 LS $ 250.00 250.00$ $ 2,500.00 2,500.00$ $ 5,000.00 5,000.00$ $ 1,800.00 1,800.00$ $ 4,000.00 4,000.00$ $ 3,000.00 3,000.00$ $ 1,500.00 1,500.00$ 27 Utility Tie Out Drawings:1 LS $ 1,000.00 1,000.00$ $ 900.00 900.00$ $ 1,500.00 1,500.00$ $ 500.00 500.00$ $ 2,000.00 2,000.00$ $ 3,000.00 3,000.00$ $ 500.00 500.00$ 211,066.00$ 242,124.00$ 384,820.00$ 281,790.00$ 244,354.00$ 267,017.00$ 306,712.00$ G. Bortolotto & Co. Ghilotti Construction Co., Inc.MCK Services, Inc.Granite Construction Company O'Grady Paving, Inc.C.F. Archibald Paving, Inc. Add Alt #1 Total (Items 001 through 018) Add Alt #2 Total (Items 001 through 027) DESCRIPTION APPROX. QTY UNITBID ITEM ENGINEER'S ESTIMATE ADD ALT # 2 City of Palo Alto (ID # 5321) City Council Staff Report Report Type: Consent Calendar Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: Approval of a Contract Amendment to the Sierra Infosys Inc. for SAP Consultant for Human Resources Title: Approval of a Contract Amendment to Sierra Infosys Inc. (C10135998) in the Amount of $120,000 for the Support and Maintenance of SAP Industry- Specific Solution for Human Resources Modules, Business Mapping and Reporting. From: City Manager Lead Department: Human Resources RECOMMENDATION Staff recommends that the City Council approve Amendment No. 4 to Contract No. C10135998 between the City of Palo Alto and Sierra Infosys Inc. to increase compensation by $120,000 from $1,334,000 to a total not to exceed amount of $1,454,000. BACKGROUND On July 12, 2010, City Council approved a three-year contract with Sierra Infosys Inc. in the amount of $750,000 ($250,000/year) for support and maintenance of SAP industry-specific solutions for Utilities, SAP Financials, Customer Relationship Management System, Business Intelligence System and Utilities Customer Electronic Services (Attachment B). On June 20, 2011, City Council approved an amendment to the contract in the amount of $84,000 for a one- time SAP basis support package (Attachment C). These actions increased the total contract authority $834,000. On May 6, 2013 City Council approved Amendment No. 2 to extend the contract for an additional year in the amount of $250,000 with the option to renew for another year for an additional $250,000 (Attachment D). Staff exercised the option to renew the contract (Amendment No. 3) for the additional year which has brought the total not to exceed to $1,334,000 for the remainder of Fiscal Year 2015. DISCUSSION During the Fiscal Year 2015 Budget process, City Council approved $156,000 within the People Strategy & Operations Department (Human Resources) to hire an SAP consultant to focus on City of Palo Alto Page 2 data entry review and data analysis of city-wide salaries and benefits. Staff conducted a market analysis of vendors and concluded that an existing City vendor, Sierra Infosys Inc., has the best capability of sourcing a consultant with the needed expertise. Staff is returning to City Council for authorization to begin work. The scope of services for this contract specifically includes the following: • Review specific SAP system configuration setup for HR modules and recommend improvements • Provide assistance with technical troubleshooting in our various SAP modules, with reports such as administration of leave of absences and health benefit employee contributions so that Payroll process is not disrupted, troubleshoot “FMLA buckets”; and fixing dental eligibility report • Document process requirements and data mapping, for example to streamline CalPERS health enrollment, create an SAP interface to eliminate entry duplication, and create a data dictionary or data index • Review and draft business process documentation and recommend improvements such as how to enhance and use Employee Self Service/Management Self Service, and how to create and archive job classifications, salary grades, and title changes. • Create needed reports such as auditing CalPERS medical invoices for active employees compared to the employee medical plan data in SAP and automate delivery, downloading data to create salary schedules and creating other employee compensation reports • Provide assistance troubleshooting specific business operational issues to improve consistency, accuracy, and efficiency such as how to hide Infotypes not relevant to PSO (HR) users • Recommend best practices for human resource operations based on industry knowledge and experience As mentioned in the attached staff reports, the City has been utilizing SAP since 2003. As the City’s Enterprise Resources Planning (ERP) system SAP is highly configurable with processes integrated via interlinked configuration rules in various modules. The software requires a high degree of specialized expertise to provide effective ongoing maintenance and support. City staff in the People Strategy & Operations Department do not have the level of SAP expertise required, yet they are responsible for accurately entering, maintaining and sharing the data with other City departments as well as external partners such as CalPERS. Sierra Infosys Inc., through its consultants, has proven to be an effective resource for staff in other City City of Palo Alto Page 3 departments. The People Strategy & Operations department believes that an SAP consultant will be able to map and improve processes, reduce the risk of error, increase staff effectiveness through training, and allow for interdepartmental and interagency data sharing. Overall this will improve the department’s operations and allow for City staff to focus on more strategic human resources initiatives such as recruiting, succession planning, employee engagement, and health and wellness. Furthermore, the IT Department’s SAP Steering Committee is currently conducting an assessment of the SAP environment, including business processes and support resource requirements, and it is developing a strategic plan for the ERP system. Implementation of this contract is aligned with the committee’s work and will provide the City with additional data and information for a more informed ERP strategic plan. RESOURCE IMPACT One-time General Fund funding for this contract was approved as part as part of the adoption of the Fiscal Year 2015 Budget. ENVIRONMENTAL REVIEW Approval of the recommended Contract amendment is not a project for purposes of the California Environmental Quality Act and thus no environmental review under is required. Attachments:  Attachment A - C10135998 Amendment No 4 (PDF)  Attachment B - July 12, 2010 Staff Report (PDF)  Attachment C - June 20, 2011 Staff Report (PDF)  Attachment D - May 6, 2013 Staff Report (PDF) 1 Revision April 28, 2014 AMENDMENT NO. 4 TO CONTRACT NO. C10135998 BETWEEN THE CITY OF PALO ALTO AND SIERRA INFOSYS INC. This Amendment No. 4 to Contract No. C10135998 (“Contract”) is entered into December 29, 2014, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (“CITY”), and SIERRA INFOSYS, INC., a Texas corporation, authorized to do business in California, located at 6001 Savoy Drive, Suite #210, Houston Texas, 77030, Telephone (713) 747- 9693 (“CONSULTANT”). R E C I T A L S A. The Contract was entered into between the parties for the provision of Maintenance and Support of SAP applications. B. CITY intends increase compensation from $1,334,000.00 by $120,000.00 to $1,454,000.00 for additional support of SAP applications as specified in Amendment No. 4, modification to EXHIBIT “A”. C. The parties wish to amend the Contract. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. Section 4 is hereby amended to read as follows: “SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit “A”, including both payment for professional services and reimbursable expenses, shall not exceed One Million Four Hundred Fifty Four Thousand Dollars ($1,454,000.00) over the final-year term of the Agreement with annual payments not to exceed: 1. $250,000.00 for Fiscal Year 2011; 2. $334,000.00 for Fiscal Year 2012; 3. $250,000.00 for Fiscal Year 2013; 4. $250,000.00 for Fiscal Year 2014 5. $370,000.00 for Fiscal Year 2015. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed One Million Four Hundred Fifty Four Thousand Dollar ($1,454,000.00). The applicable rates and schedule of payment are set out in Exhibit “C-1”, entitled “HOURLY RATE SCHEDULE,” which is attached to and made a part of this Agreement. DocuSign Envelope ID: 4EA30597-A742-4BBC-9CD0-D887D4287150 2 Revision April 28, 2014 Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit “C”. CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit “A”.” SECTION 2. The following exhibit(s) to the Contract is/are hereby amended to read as set forth in the attachment(s) to this Amendment, which are incorporated in full by this reference: a. Exhibit “A” entitled “Scope of Services”. b. Exhibit “C” entitled “Compensation”. SECTION 3. Except as herein modified, all other provisions of the Contract, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment on the date first above written. CITY OF PALO ALTO APPROVED AS TO FORM: SIERRA INFOSYS, INC. Attachments: EXHIBIT "A": SCOPE OF SERVICES EXHIBIT “C” COMPENSATION DocuSign Envelope ID: 4EA30597-A742-4BBC-9CD0-D887D4287150 Sr.VP 3 Revision April 28, 2014 EXHIBIT A SCOPE OF SERVICES Per Amendment No. 4, EXHIBIT “A” is hereby modified to incorporate the following scope of services. Consultant will perform following tasks (contingent on priorities established):  Review specific SAP system configuration setup for HR modules and recommend any improvements, to be discussed with CITY SAP PMO.  Provide assistance with technical troubleshooting in CITY’s various SAP modules or with reports such as administration of leave of absences and health benefit employee contributions so that Payroll process is not disrupted, troubleshoot “FMLA buckets”; and fixing dental eligibility report  Document process requirements and data mapping as needed, for example to streamline CalPERS health enrollment and create SAP interface to eliminate entry duplication and create data dictionary or data index  Review and draft business process documentation and recommend improvements as needed such as how to enhance and use ESS/MSS and how to create and archive job classifications, salary grades, title changes, etc.  Create various reports as needed such as how to audit CalPERS medical invoice for active employees compared to employee medical plan data in SAP and automate delivery; download data to create salary schedules and other compensation reports  Provide assistance troubleshooting specific business operational issues to improve consistency and accuracy and efficiency such as how to hide info types not relevant to PSO (HR) users  Recommend industry best practice knowledge and experience Each task order with CONSULTANT will be reviewed by PSO project manager and CITY SAP PMO, providing supporting documentation such as task scope; objectives, resource planning, and schedule. DocuSign Envelope ID: 4EA30597-A742-4BBC-9CD0-D887D4287150 4 Revision April 28, 2014 EXHIBIT “C” COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit “A” (“Services”) and reimbursable expenses shall not exceed $1,454,000.00. CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $1,454,000.00. Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto’s policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges are reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT’s proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: 4EA30597-A742-4BBC-9CD0-D887D4287150 Purchasing, Project Management, Plant Maintenanee, Budgeting, Payroll, Human Resource Management, and Service Order management. On July 23, 2007, the Council approved contract changes with SAP for the SAP upgrade (from release 4.6 C to ECC6.0) and implementation of SAP's industry-specific solution for utilities (IS-U) to replace the aging Utilities Department's Customer Information System (CIS). The SAP upgrade was completed in fiscal year 2008 and the implementation of the SAP IS-U, Customer Relationship Management, and Business Inte\ligenee systems were subsequently completed in fiscal year 2009. These systems replaced the old Utilities Customer Information System known as Banner. Annual support for the Banner system was in the $200,000 per year rangc. Similar to many major project implementations the SAP IS-U projcet, since go-live in May 2009, has gone through a period of post go-live support, issue resolution, and change management. To ensure smooth transition from project post go-live support to normal support and maintenance, the Axon consultants who did the original project were retained to assist staff to carry out the project post go-live support from September 2009 to June 2010. The systems now are stabilized and the City's SAP team is transitioning to normal support and maintenance where system stability, system tuning and continuous improvements are the key objectives. DISCUSSION With the implementation of the SAP IS-U project, SAP has become the cornerstone of the City'S business continuity, supporting Financial, Procurement, HR processes, and Utilities' meter-read to billing, payment and collection processes. This centralization relocated the Utilities customer information and support system from Banner to SAP. As the system became integrated with the utilities modules, the breadth and depth of SAP knowledge and skill requirements for effective SAP support and maintenance also has increased in these areas. Compared to the prior stand alonc Banner system, SAP is a highly configurable system with processes integrated via inter- linked configuration rules in the various modules. Configuration change requires thorough knowledgc of multiple related modules and wbile these skills have been developing since the system go-live on May 2009, the City's current resource for configuration and trouble-shooting for the mission critical areas of the Utilities modules are insufficient. After analyzing the past 12 months of SAP support and maintenance requests and considering the scope and complexity and limited in-house resource capacity and capability; the SAP Project Management Office (PMO) recommended that leveraging an extemal vendor to supplement the City internal resources would be the best solution for the next three years. The support and maintenance consulting cost will be similar to that under the former Banner system. The SAP modules for Finance, HR, and Procurcment, in place since 2003 will also be supported under this contract at approximately 20% of the contract. CMR:291:IO Page 2 of 5 F 11 fh d o owmg IS a summary 0 t even or se cctton process. Proposal Description/Number NamelNumber of Proposal here , Proposed Length of Contract ~months . __ .- Total Days to Rcspond to Proposal i Pre-proposal Meeting Date 4/1912010 Number of Attendees at Pre-proposal 21 Meeting Number of Proposals Received: 9 Company Name ' Location (city, Selected for oral !ltate) interview? ' . 1. Alijon Consulting Walnut Creek,CA No . 2. EA Consulting Folsom, CA Yes 3. HCL-Axon Jersey City, NJ Yes 4. HPC America San Ramon, Ca No 5. CSC El Segnado, CA No 6. Sage Group Hazlet, NJ Yes 7. Sierra Infosys Houston TX Yes i 8. Terra Information Group, Inc. Naperville, IL No 9. The Basis Group! Inc. Hales Corners, WI Yes Range of Proposal Am,ounts Submitted $137,915 to $lM An evaluation committee consisting of six staff from Administrative Services and Utilities Departtnents reviewed the proposals. From the nine RFPs submitted, the evaluation committee selected five firms that met the first level of ranking to participate in an oral interview on Jnae 1, 2010. Firms were not invited to interview if their proposals were inadequate or out of scope. The committee carefully rated and ranked each frrm's qualifications and submittal in response to the criteria identified in the RFP. Criteria used for the, evaluation is as follow: Criteria Weight 1. Quality and completeness of proposal 5% 2. Qualification and experience of proposed project manager and key staff 20% 3. Similar experience and expertise in the type of work required 25% 4. Demonstrated understanding of the scope of services required, timeframe, 20% Scheduling ability, ability to provide back-up or follow-up services, if needed 5. Financial stability of Firm, current and looking forward 10% 6. Thc proposed fee schedule relative to the services to be provided 20% Sierra Infosys, Inc was selected unanimously by all RFP evaluation committee members as the first choice with the reasons summarized as: I. The work model proposed by Sierra best complements City's existing 1'1 level support capabilitics; with Sierra providing 2nd level support on as-needed basis. Under this model City staff is contacted first for all SAP issues that come to the Helpdesk. The 2nd level of support is only used if City staff needs assistance with a particular issue. This CMR:291:10 Page 3 of 5 ! , model enables the City to access Sierra's support resource pool to resolve unforeseen critical system problems swiftly and provides the City with sufficient flexibility to schedule plamled maintenance work effectively. Sierra's perfonnance will be measured according to the service level agreement. 2. Sierra's proven implementation and support maintenance experience and expertise in similar environments, such as City of San Diego, State of Kentucky, Clark County, Nevada, and Broward County School District. Reference check results collected £i'om these organizations are consistent and positive. 3. What differentiates Sierra Infosys from the other vendors responding to the Palo Alto RFP is their strategic focus on providing Support and Maintenance services to mid-size organization such as City of Palo Alto and their commitment to retain ample in-house knowledge of SAP for prompt problem diagnosis and resolution of client problems. Over the years, Sierra also has established a deep relationship with SAP Global Support. Sierra has been selected by as a partner for the SAP GSS-Global Network of Subject Matter Experts, providing quick resource deployment to SAP clients, when needed. The City Of Palo Alto SAP Steering Committee comprised of the directors of the Administrative Services, Public Works and Utilities Departments are in agreement with the selection of Sien'a Infosys, Inc for the work outlined in the City's Request for Proposal. RESOURCE IMPACT As a result of the on-going Information Teehnology funding structure, funds for this project have been included in the Technology Internal Scrvice Fund (ISF) 2011-2012 budget. POLICY IMPLICATIONS Approval of these contracts is consistent with current City policies. ENVIRONMENTAL REVIEW This is not a project under the California Environmental Quality Act (CEQA). CMR:191:l0 Page 4 of 5 ATTACHMENT A CITY. OF J?ALO ALTO CONTRACT NO. CI0135998 AGREEMENT BETWEEN THE CITY 01' PALO ~LTO AND SIERRA INFOSYS INC. FOR PROI'ESSIONAL SERVICES PROVISION SAP APPLICATION MAINTENANCE SUPPORT This Agreement is entered into on this 13TH day of July, 2010, ("Agreement") by and between the CITY OF PALO ALTO, a California chartered municipal corporation ("CITY"), and SIERRA INFOSYS INC., a Texas Corporation authorized to do business in California, located at 6001 Savoy Drive, Suite #210, Houston, TX, 77030 (PH) 713-747-9693 ("CONSULTANT"). RECITALS The following recitals are a substantive portion of this Agreement. A. CITY intends to maintain SAP Applications ("Project") and desires to engage a consultant to provide Maintenance Support Consultant Services in connection with the Project ("Services"). B. CONSULTANT has represented that it has the necessary professional expertise, qualifications, and capability, and all required licenses and/or certifications to provide the Services. C. CITY in reliance on these representations desires to engage CONSULT ANT to provide the Services as more fully described in Exhibit "A", attached to and made a part of this Agreement. NOW, THEREFORE, in consideration of the recitals, covenants, terms, and conditions, this Agreement, the parties agree: AGREEMENT SECTION 1. SCOPE OF SERVICES. CONSULTANT shall perform the Services described in Exhibit "A" in accordance with the terms and conditions contained in this Agreement. The performance of all Services shall be to the reasonable satisfaction of CITY. D Optional On-Call Provision (This provision only applies if checked and only applies to on-call agreements.) Services will be authorized by the CITY, as needed, with a Task Order assigned and approved by the CIYY's Project Manager. Each Task Order shall be in substantially the same form as Exhibit A-I. Each Task Order shall designate a City Project Manager and shall contain a specific scope of work, a specific schedule of performance and a specific compensation amount. The total price of all Task Orders issued under this Agreement shall not exceed the amount of Compensation set forth in Section 4 of this Agreement. CONSULTANT shall only be compensated for work performed under an authorized Task Order and the CITY may elect, but is not required, to authorize work up to the maximum compensation amount set forth in Section 4. ProfessiDrud Services Rev. June 2, 2010 SECTION 2. TERM. The term ofthis Agreement shall be from the date ofits full execution through July 12, 2013, unless terminated earlier pursuant to Section 19 of this Agreement. OR The term of this Agreement shall be from the date of its full execution through completion of the services in accordance with the Schedule of Performance attached as Exhibit "B" unless terminated earlier pnrsuant to Section 19 of this Agreement. SECTION 3. SCHEDULE OF PERFORMANCE. Time is of the essence in the performance of Services under this Agreement. CONSULTANT shall complete the Services within the term of this Agreement and in accordance with the schedule set forth in Exhibit "B", attached to and made a part of this Agreement. Any Services for which times for performance are not specified in this Agreement shall be commenced and completed by CONSULTANT in a reasonably prompt and timely manner based upon the circumstances and direction communicated to the CONSULTANT. CITY's agreement to extend the term or the schedule for performance shall not preclude recovery of damages for delay if the extension is required due to the fault of CONSULTANT. SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit "A", including both payment for professional services and reimbursable expenses, shall not exceed Seven Hundred Fifty Thousand Dollars, over the three year term of the Agreement ($750,000.00), with annual payments not to exceed $250,000.00 per year .. In the event Additional Services are authorized, the total compensation for services and reimbursable expenses shall not exceed Seven Hundred Fifty Thousand Dollars ($750,000.00). The applicable rates and schedule of payment are set out in Exhibit "C-I", entitled "HOURLY RATE SCHEDULE," which is attached to and made a part ofthis Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit "C". CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit "A". SECTION 5. INVOICES. In order to request payment, CONSULTANT shall submit monthly invoices to the CITY describing the services performed and the applicable charges (including an identification of personnel who performed the services, hours worked, hourly rates, and reimbursable expenses), based upon the CONSULTANT's billing rates (set forth in Exhibit "C-l "). If applicable, the invoice shall also describe the percentage of completion of each task. The information in CONSULTANT's payment requests shall be subject to verification by CITY. CONSULT ANT shall send all invoices to the CITY's project manager at the address specified in Section 13 below. The CITY will generally process and pay invoices within thirty (30) days of receipt. SECTION 6. QUALIFICATIONS/STANDARD OF CARE. All of the Services shall be 2 Professional Services Rev, June2,2010 S:\ASDIPURCHISOLICITA TJONSICURRENT BUYER·CM FOLDERS\KATHYlContra elslCI 0 135998·Sicrra inf",ys, InelOmtract CI0135998J doc performed by CONSULTANT or under CONSULTANT's supervision. CONSULTANT represents that it possesses the professional and technical personnel necessary to perform the Services required by this Agreement and that the personnel have sufficient skill and experience to perform the Services assigned to them. CONSULTANT represents that it, its employees and subconsultants, if pennitted, have and shall maintain during the term of this Agreement all Iieenses, permits, qualifications, insurance and approvals of whatever nature that are legally required to perform the Services. All of the services to be furnished by CONSULTANT under this agreement shall meet the professional standard and quality that prevail among professionals in the same discipline and of similar knowledge and skill engaged in related work throughout California under the same or similar circumstances. SECTION 7. COMPLIANCE WITH LAWS. CONSULTANT shall keep itselfinformed of and in compliance with all federal, state and local laws, ordinances, regulations, and orders that may affect in any manner the Project or the performance of the Services or those engaged to perform Services under this Agreement. CONSULTANT shall procure all permits and licenses, pay all charges and fees, and give all notices required by law in the performance of the Services. SECTION 8. ERRORS/OMISSIONS. CONSULTANT shall correct, at no cost to CITY, any and all errors, omissions, or ambiguities in the Services rendered to CITY, provided CITY gives appropriate notice to CONS UL T ANT. If CONSULTANT has prepared plans and specifications or other design documents to construct the Project, CONSULTANT shall be obligated to correct any and all errors, omissions or ambiguities discovered prior to and during the course of the Project. This obligation shall survive termination of the Agreement. SECTION 9. COST ESTIMATES. If this Agreement pertains is the design of a publie works prejeot, C()'NSULTf~IT shall Sllblllcit estimates of pro19allle eonstruction BOSts at eaeh phase of deSigfl sa19mittal. l[the totsl estimated eonstruetion eost at any sabmittal elteeeds ten pareent (1 0%) of.the CITY's statee. eonstruetion lme.get; CONSULTA"IT shall mal(e reeemmendations to the CITY for aligning the PROJECT e.esign with the badge!, ineorporate CITY approyed reeommentiations, and revise the design to meet the Pre;ieet 1gedge!, at HO additional eost to CITY. Section Not Applicable. SECTION 10. INDEPENDENT CONTRACTOR. It is understood and agreed that in performing the Services under this Agreement CONSULT ANT, and any person employed by or contracted with CONSULTANT to furnish labor and/or materials under this Agreement, shall act as and be an independent contractor and not an agent or employee of the CITY. SECTION 11. ASSIGNMENT. The parties agree that the expertise and experience of CONSULTANT are material considerations for this Agreement. CONSULTANT shall not assign or transfer any interest in this Agreement nor the perfonnance of any of CONSULTANT's obligations hereunder without the prior written consent of the city manager. Consent to one assignment will not be deemed to be consent to any subsequent assignment. Any assignment made without the approval of the city mauager will be void. 3 Professional Services Rev. June 2, 2010 S:IASDIPURCHlSOLlCIT A TlONSICURRENT BUYER.cM FOWERSIKA THYlContr. elslCI 0\35998-Sierr. infosys, lnc\O:mtract ClO135998Ldoc SECTION 12. SUBCONTRACTING. !8IOption A: No Subcontractor: CONSULTANT shall not subcontract any portion of the work to be performed under this Agreement without the prior written authorization of the eity manager or designee. DOption B: Subcontracts Authorized: Notwithstanding Section 11 above, CITY agrees that subconsultants may be used to complete the Serviees. The subconsultauts authorized by CITY to perform work on this Project are: CONSULTANT shall be responsible for directing the work of any subconsultants and for any compensation due to subconsultants. CITY assumes no responsibility whatsoever concerning compensation. CONSULTANT shall be fully responsible to CITY for all acts and omissions of a subconsultaut. CONSULTANT shall change or add subconsultauts only with the prior approval of the city manager or his designee. SECTION 13. PROJECr MANAGEMENT. CONSULT ANT will assign Robert Nyman as the Account Executive to have supervisory responsibility for the performance, progress, and execution of the Services and Fazle Navqi as the Project Manager/Support S e rv ic e s Manager to represent CONSULTANT during the day-to-day work on the Project. If cireumstances cause the substitution of the Account Executive, Project Manager/Support Services Manager, or any other key personnel for any reason, the appointment of a substitute Account Executive and the assignment of any key new or replacement personnel will be subject to the prior written approval of the CITY's project manager. CONSULTANT, at CITY's request, shall promptly remove personnel who CITY fmds do not perform the Services in an acceptable manner, are uncooperative, or present a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property. The City's project manager is Jennifer Leu, Administrative Services Department, Information Technology Services Division, 250 Hamilton Avenue, Palo Alto, CA 94303, Telephone: 650-853- 8 I S9. The project manager will be CONSULTANT's point of contact with respect to performance, progress and execution of the Services. The CITY may designate an alternate CITY projcct manager from time to time. SECTION 14. OWNERSHIP OF MATERIALS. Upon delivery, all work product, including without Ihnitation, all writings, drawings, plans, reports, specifications, calculations, documents, other materials and copyright interests developed under this Agreement shall be and remain the exclusive property of CITY without restriction or limitation upon their use. CONSULTANT agrces that all copyrights which arise from creation of the work pursuant to this Agreement shall be vested in CITY, and CONSULTANT waives and relinquishes all claims to copyright or other intellectual property rights in favor of the CITY. Neither CONSULT ANT nor its contractors, if any, shall make any of such materials available to any individual or organization without the prior written approval of the City Manager or designee. CONSULTANT makes no representation of the suitability of the work product for use in or application to circumstances not contemplated by the scope of work. 4 Professional Services Rev, JUfle2.2010 SlASDIPURCHISOLlG1TATlONSlCURRENT BUYER.cM FOWERSIKATHYlC<>ntra cts1ClO135998-Siem infosys, InclContrac\ CI01359981.doc SECTION 15. AUDITS. CONSULTANT will permit CITY to audit, at any reasonable time during the term of this Agreement and for three (3) years thereafter, CONSULT ANT's records pertaining to matters covered by this Agreement. CONSULTANT further agrees to maintain and retain such records for at least three (3) years after the expiration or earlier termination of this Agreement. SECTION 16. INDEMNITY. OIOption A applies to the following design professionals pursuant to Civil Code Section 2782.8: architects; landscape architects; registered professional engineers and licensed professional land surveyors.] 16, I, To the fullest extent pennitted by law, CONSULTANT shall protect, indemnifY, defend and hold harmless CITY, its Council members, officers, employees and agents (each an "Indemnified Party") from and against any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or any other loss, including all costs and expenses of whatever nature including attorneys fees, experts fees, court costs and disbursements ("Claims") that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the CONSULTANT, its officers, employees, agents or contractors under this Agreement, regardless of whether or not it is caused in part by an Indemnified Party, ~IOption B applies to any eonsultant who does not qualify as a design professional as defined in Civil Code Section 2782.8.) 16.1. To the fullest extent permitted by law, CONSULT ANT shall protect. indemnifY. defend and hold harmless CITY, its Council members, officers, employees and agents (each an "Indemnified Party") from and against any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or any other loss, including all costs and expenses of whatever nature including attorneys fees, experts fees, court costs and disbursements ("Claims") resulting from, arising out of or in any manner related to performance or nonperformance by CONSULTANT, its officers, employees, agents or contractors under this Agreement, regardless of whether or not it is caused in part by an Indemnified Party. 16.2, Notwithstanding the above, nothing in this Section 16 shall be construed to require CONSULTANT to indemnifY an Indemnified Party from Claims arising from the active negligence, sole negligence or willful misconduct of an Indemnified Party, 16.3, The acceptance of CONSULTANT's services and duties by CITY shall not operate as a waiver of the right of indemnification. The provisions of this Section 16 shall survive the expiration or early termination of this Agreement. SECTION 17. WAIVERS. The waiver by either party of any breach or violation of any covenant, term, condition or provision of this Agreement, or of the provisions of any ordinance or law, will not be deemed to be a waiver of any other term, covenant, condition, provisions, ordinance or law, or of any subsequent breach or violation of the same or of any other term, covenant, condition, provision, ordinance or law, SECTION 18. INSURANCE. 18.1 , CONSULTANT, at its sole cost and expense, shall obtain and maintain, in full 5 Professional Services Rev, June 2, 2010 S:IASDIPURCffiSOUCIT ATIONSICURRENT BUYER·CM FOillERS\KATHy\Contra clS\CI0135998·Sierra inf!l5)'S, [nc\Contract CI0135998[doc force and effect during the term of this Agrecment, the insurance coverage described in Exhibit "D". CONSU'LT ANT and its contractors, if any, shall obtain a policy endorsement naming CITY as an additional insured under any general liability or automobile policy or policies. 18.2. All insurance coverage required hereunder shall be provided through carriers with AM Best's Key Rating Guide ratings of A -: VII or higher which are licensed or authorized to transact insurance business in the State of California. Any and all contractors of CONSULTANT retained to perform Services under this Agreement will obtain and maintain, in full force and effect during the term of this Agreement, identical insurance coverage, naming CITY as an additional insured under such policies as required above. 18.3. Certificates evidencing such insurance shall be filed with CITY concurrently with the execution of this Agreement. The certificates will be subject to the approval of CITY' s Risk Manager and will contain an endorsement stating that the insurance is primary coverage and will not be canceled, or materially reduced in coverage or limits, by the insurer except after filing with the Purchasing Manager thirty (30) days' prior written notice of the cancellation or modification, CONSULTANT shall be responsible for ensuring that current certi.ficates evidencing the insurance are provided to CITY's Purchasing Manager during the entire term of this Agreement. 18.4. The procuring of such required policy or policies of insurance will not be construed to limit CONSULTANT's liability hereunder nor to fulfill the indemnification provisions of this Agreement. Notwithstanding the policy or policies of insurance, CONSULTANT will be obligated for the full and total anlOunt of any damage, injury, or loss caused by or directly arising as a result of the Services performed under this Agreement, including such damage, injury, or loss arising after the Agreement is terminated or the term has expired. SECTION 19. TERMINATION OR SUSPENSION OF AGREEMENT OR SERVICES. 19.1. The City Manager may suspend the performance of the Services, in whole or in part, or terminate this Agreement, with or without cause, by giving ten (10) days prior written notice thereof to CONSULTANT. Upon receipt of such notice, CONSULTANT will immediately discontinue its performance of the Services. 19.2. CONSULTANT may terminate this Agreement or suspend its performance of the Services by giving thirty (30) days prior written notice thereof to CITY, but only in the event of a substantial failure of performance by CITY. 19.3. Upon such suspension or termination, CONSULTANT shall deliver to the City Manager immediately any and all copies of studies, sketches, drawings, computations, and other data, whether or not completed, prepared by CONSULTANT or its contractors, if any, or given to CONSULTANT or its contractors, if any, in connection with this Agreement. Such materials will become the property of CITY. 19.4. Upon such suspension ortermil1ation by CITY, CONSULTANT will be paid for the Services rendered or materials delivered to CITY in accordance with the scope of services on or before the effective date (Le., 10 days after giving notice) of suspension or tenninatiol1; provided, 6 Profussional Services Rev. Ju.e 2, 2010 S,\ASD\PURCHISOLlClT ATIONSI(.'URRENT BUYER ·CM FOLDERSIKATHYlContra ctslClO 135998·Sierra infosys. InelContract ClOI359981.doe however, if this Agreement is suspended or terminated on account of a default by CONSULTANT, CITY will be obligated to compensate CONSULTANT only for that portion of CONSULT ANT's services which are of direct and immediate benefit to CITY as such determination may be made by the City Manager acting in the reasonable exercise ofhislher discretion. The following Seetions will survive any expiration or termination of this Agreement: 14, 15, 16, 19.4,20, and 25. 19.5. No payment, partial payment, acceptance, or partial acceptance by CITY will operate as a waiver on the part of CITY of any of its rights under this Agreement. SECTION 20. NOTICES. All notices hereunder will be given in writing and mailed, postage prepaid, by certified mail, addressed as follows: To CITY: Office of the City Clerk City of Palo Alto Post Office Box 10250 Palo Alto, CA 94303 With a copy to the Purchasing Manager, address sarue as above for City Clerk To CONSULTANT: Attention of the project director at the address of CONSULTANT recited above SECTION 21. CONFLICT OF INTEREST. 21.1. In accepting this Agreement, CONSULTANT covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would conflict in any manner or degree with the performance of the Services. 21.2. CONSULTANT further covenants that, in the performance of this Agreement, it will not employ subconsultants, contractors or persons having such an interest. CONSULTANT certifies that no person who has or will havc any financial intcrest under this Agreement is an officer or employee of CITY; this provision will be interpreted in accordance with the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State of California. 21.3. If the Project Manager determines that CONSULTANT is a "Consultant" as that term is defined by the Regulations of the Fair Political Practices Commission, CONSULTANT shall be required and agrees to file the appropriate financial disclosure documents required by the Palo Alto Municipal Code and the Political Reform Act. SECTION 22. NONDISCRIMINATION. As set forth in Palo Alto Municipal Code section 2.30.510, CONSULTANT certifies that in the performance of this Agreement, it shall not discriminate in the employment of any person because of the race, skin color, gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status, familial status, weight or height of such person. CONSULTANT acknowledges that it has read and understands the 7 Professional Services Re,dune 2, 2010 S:IASDIPURCHlSOLICITATlONSICURRENT BUYER-eM FOLDERSIKATHYlContr. etsICI0I35998-Sierra infosys, InclConlnlet C101359981.doc provisions of Section 2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination Requirements and the penalties for violation thereof, and agrees to meet all requirements of Section 2.30.510 pertaining to nondiscrimination in employment. SECTJON23. ENVIRONMENTALLY PREFERRED PURCHASING AND ZERO WASTE REOUIREMENTS. CONSULTANT shall comply with the CITY's Environmentally Preferred Purchasing policies which are available at the CITY's Purchasing Division, Administrative Services Department, incorporated by reference and may be amended from time to time. CONSULTANT shall comply with waste reduction, reuse, recycling and disposal requirements of the CITY's Zero Waste Program. Zero Waste best practices include first minimizing and reducing waste; second, reusing waste and third, recycling or composting waste. In particular, Consultant shall comply with the following zero waste requirements: • All printed materials provided by Consultant to CITY generated from a personal computer and printer including but not limited to, proposals, quotes, invoices, reports, and public education materials, shall be double-sided and printed on a minimum of 30% or greater post-consumer content paper, unless otherwise approved by the City's Project Manager. Any submitted materials printed by a professional printing company shall be a minimum of30% or greater post-consumer material and printed with vegetable based inks. • Goods purchased by Consultant on behalf of the CITY shall be purchased in accordance with the CITY's Environmental Purchasing Policy including but not limited to Extended Producer Responsibility requirements for products and packaging. A copy of this policy is on file at the Purchasing Office. • Reusable/returnable pallets shall be taken back by the Consultant, at no additional cost to the CITY, for reuse or recycling. Consultant shall provide documentation from the facility accepting the pallets to verifY that pallets are not being disposed. SECTION 24. NON-APPROPRIATION 24.1. This Agreement is subject to the fiscal provisions of the Charter of the CITY of Palo Alto and the Palo Alto Municipal Code. This Agreement will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or (b) at anytime within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds for this Agreement are no longer available. This section shall take precedence in the event of a conflict with any other covenant, term, condition, or provision of this Agreement. SECTION 25. MISCELLANEOUS PROVISIONS. 25.1. This Agreement will be governed by the laws of the State of California. 25.2. In the event that an action is brought, the parties agree that trial of such action will be vested exclusively in the state courts of California in the County of Santa Clara, State of 8 Professionat Services Rev. June 2, 2010 S:\ASD\PURCH\SOLICITATIONS\CURRENT BUYER-CM FOiDERSIKATHYlConlra c(,\CIOI35998.sicrra infosys,lnc\Conlracl CI0J359981.doc California. 25.3. The prevailing party in any action brought to enforce the provisions of this Agreement may recover its reasonable costs and attorneys' fees expended in connection with that action. The prevailing party shall be entitled to recover an amount equal to the fair market value of legal services provided by attorneys employed by it as well as any attorneys' fees paid to third parties. 25.4. 1bis document represents the entire and integrated agreement between the parties and supersedes all prior negotiations, representations, and contracts, either written or oral. This document may be amended only by a written instrument, which is signed by the parties. 25.5. The covenants, terms, conditions and provisions of this Agreement will apply to, and will bind, the heirs, successors, executors, administrators, assignees, and consultants of the parties. 25.6. If a court of competent jurisdiction finds or rules that any provision of this Agreement or any amendment thereto is void or unenforceable, the unaffected provisions of this Agreement and any amendments thereto will rernain in full force and effect. 25.7. All exhibits referred to in this Agreement and any addenda, appendices, attachments, and schedules to this Agreement which, from time to time, may be referred to in any duly executed amendment hereto are by such reference incorporated in this Agreement and will be deemed to be a part ofthis Agreement. 25.8 If, pursuant to this contract with CONSULTANT, CITY shares with CONSULT ANT personal information as defined in California Civil Code section 1798.81.5( d) about a California resident ("Personal Information"), CONSULTANT shall maintain rcasonable and appropriate security procedures to protect that Personal Information, and shall inform CITY immediately upon learning that there has been a breach in the security of the system or in the security of the Personal Information. CONSULTANT shall not use Personal Information for direct marketing purposes without CffY's express written consent. 25.9 All unchecked boxes do not apply to this agreement. 25.1 0 The individuals executing this Agreement represent and warrant that they have the legal capacity and authority to do so on behalf of their respective legal entities. 9 Professional Services Rev. June 2, 2010 S:IASDIPURCHISOLICITATIONSICURRENT BUYER.cM FOLDERSIKA THYlContr. elsie I 0135998-Siert. inrosys, InclContract CW1359981.doc I. BACKGROUND. EXHIBIT A SCOPE OF SERVICES The CITY OF PALO ALTO (hereinafter "City") hereby requested proposals for SAP Support Consultant Services. The CITY sought application support services for its SAP ECC 6.0 - Enterprise Resourcc Planning Central Component System, ISUlCCS-Industry Solution Utilities Customer Care and Service System, CRM Customer Relationship Management IC Web, UCES - Utilities Customers eServices U CES Systems and Business Intelligence (BI) System. The most recent ECC 6.0 was upgraded in July 2008, ISUlCCS was implemented in May 2009, and BI was implemented in October 2009. II. OVERVIEW Sierra InfoSys (hereinafter "CONSULTANT') is to provide 2nd level of SAP Support and Maintenance Consulting Services to supplement CITY in house resource when one or more of the following scenarios occur: • A quick solution is needed to fix system malfunction in areas such as payroll, utility bill print, where system malfunction will disrupt normal business operation of multiple departments or the entire organization. • A quick solution is needed when customer facing systems such as UCES -Utility Customer Electronic Services is down. • Additional resource is needed to deliver system solution to meet legal compliance date, such as Assombly Bill 920 -California Surplus Act of2009 or tax law changes. • Industry best practice knowledge and experience is needed when City is evaluating, designing, and implementing new business process and system fnnctions. • At SAP PMO's discretion to perform special tasks such as new technOlogy evaluation, feasibility study and/or reviewing system configuration setup. Consultants are expected to have in-depth SAP knowledge and experience to perform tasks inelude but not limited to system configuration custoinization, master data design and setup, process design, custom table design, system analysis, and integration, focusing on the following modules. 2 Professional Services Rev, June 2, 2010 S:IASDIPURCH\SOLICITA TlONSlCURRENT BUYER-CM FOWERSIKA THy\Cootra elslCl 0 13599S.sierra infooys, InclCofllract ClO135998Ldoc Ill. SCOPE SAP System SAP Modules Est Hours % (per year) IS-UtCCS DM-Device Management Support and Maintenance 200 12% I BM-Billing Management Support and Maintenance 200 12% FICA-Contract Account Finance Support and Maintenance 133 8% UT·CRMllcWeb -Customer Relationship Management 200 12% -Support and Maintenance BI -Business Intelligence Support and Maintenance 133 8% UCES -Utility Customer Electronic Services 133 8% Core ERP ERP-Core SAP modules Support and Maintenance 333 20% SAP Basis SAP BASIS consulting 333 20% Total 1667 IV. WORK MODEL Contract engagement with CONSULTANT primarily is based on Labor Hour for each Approved Task Order. Hourly rate is fixed according to rate schedule. Total labor hours and cost is not to exceed $250,000 annually. Each task order with CONSULTANT, except urgent system fix, will be reviewed and approved by SAP PMO, providing supporting material such as task scope; objectives, cost estimate, resource planning, and schedule are available. CONSULTANT's Account Executive will collaborate with CITY project manager and PMO to align objects, schedule, resource, and cost closely. V. DELIVERABLES For each task order assigned, Consultant must follow CITY's system design and development standards, to conduct the following tasks and produce deliverables: Conduct problem investigation, root cause analysis, problem resolution, and knowledge transfer on as-needed basis Prepare functional specification, technieal specification, testing plan, and training material Document configuration changes and process changes Others: Solution comparaison, gap analysis, etc VI. AREAS OF FOCUS Areas of Business Operation where support and maintenance consulting is imperative to sustain business continuity, to hnprove efficiency and fine tune process, 3 Professional Services Rev, June 2, 20 to S:IASDIPURCHISOLlClTATlONSlCURRENT BUYER-CM FOLDERSIKATHYlContra ctsICI013599S.sierra infos)'$, Inc\Contract Cl 0 135998Ldoc • DM-Device Management Support and Maintenance o Device and installation o Meter reading optimization and fine tuning, including meter reading unit and scheduling, implausible reading results setting and estimate read activation • BM-Billing Management Support and Maintenance o Creating Consolidated Rate structure for Retail Settlement, Distributor and Retailer consolidated Billing for Deregulated transactions o Configuration of Billing Schema, Rate Category, Rates and Operands for Industrial o Preparing specification for Print workbench requirement for custom specific application form, to display unbundled billing with Power, Water and Sewer contracts and Rate information. • FICA-Contract account Support and Maintenance o Configuring New Dunning Procedures and Dunning Levels with Dunning Activities o Creating functional specifications for Reset Clearing, Payments, Dunning, Security Deposits, Automatic Clearing, and Clearing rules • UT-CRM/IcWeb -Customer Relationship Management -Support and Maintenance o Base Customization like Product master, Business Partners, Organizational Mgmt, Lead MgmtXxx o Configuring IC Web client like Business Roles, Profile setup, Interaction records, Partner determination, broadcast messaging, Transaction launcher, Authorization Setup, o Creating Users for Web UI and integration between ECC and CRM. • BI -Business Intelligence Support and Maintenance o Redesigning BI Landscape to improve loading and Query performance o Creating custom reports and workbooks using BEx Analyzer • UCES -Support and Maintenance o Sustaining UCBS Utility Customer E-Service • ERP-Core Support and Maintenance Consulting o Plarming production support activities for ERP Core activities o Identify change management opportunities and implement organizational solutions involving functional department efficiency improvement and workload balancing • SAP Basis Consulting o SAP Solution Management evaluation and implementation o SAP Enterprise portal architecture 4 Professional Services Rev. June 2,2010 S:IASDlPURCHISOLlCIT ATlONs\CURRENT BUYER-CM FOLDERS\l<ATHY\Coll". elSIC 10 135998-Sierra iIlCosy" InclContract CI0135998I.doc [ , Low I L • Small number of users are affected. • Isolated incident. • Degraded performance and/or is difficult to use, • User requests general information, servioe or consultation, • Cosmetic enhancements • Report enhancements 5 days 5 days 2 2·3 weeks Requires resouroe estimation, City's approval, prioritization and scheduling I 4-6 weeks' I Requires resource 'II ... =' ~timatiOn, City's approval, prioritization and scheduling ._-L ___ . . . . . Professional Services Rev. June 2, 2010 S:IASDIPURCH\SOUCITATIONSICURRENT BUYER-CM FOLDERS\KATHYIContra cts\CI0135998-Sierr. infos;., Inc\Contract Cl 013S9981.doc EXHIBIT "C" COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions ofthis Agreement on a Time and Materials basis, based on the hourly rate schedule attached as Exhibit C-I. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit "A" ("Services") and reimbursable expenses shall not exceed $750,000.00 ($250,000.00 per year). CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $750,000.00 ($250,000.00 per year). Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto's policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges arc reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $250.00, shall be approvad in advance by the CITY's project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY's project manager's request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT's proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-l. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY's Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. Professional Services 18 Rev June 2,2010 S:IASDIPURC!l\SOLlCITATIONSICURRENT BUYER-CM FOLDERSIKA THYlContra ctsICI0135998-Sierra infosys, InclContrac! ClOI35998l.doc [SCOPE ! i i IIS:U/CCS I i1 ~--' ____ M I 2 , 3 , I--4 , r-5 1---'" 6 i COREERP ! ! i '" EXHIBIT "C-l" HOURLY RATE SCHEDULE I LABOR CATEGORIES (e.g. Sr. Consultant, ' Lead, Consultant, Clerical, etc.) i ONSITE CONSULTING SAP ISU DM Support and Maintenance Sr. Consultant -----------,-, ____ M. SAP ISU BM-BILLING Support and Maintenance Sr. Consultant SAP ISU FICA Support and Maintcmmee ' Sr. Consultant ' SAP CRM & ICWEB Support and Maintenance Sr. Consultant SAP BI Support and Maintenance Sr. Consultant SAP UCES Support and Maintenance Sr. Consultant ERP-CORE Support and Maintenance FUNCTIONAL' SAP ESSIMSS, FI, HR, SD, MM, PM, WM, PS, CO,BCS,FA ___ M. CONSULTANTS ERP-CORE Support and Maintenance TECHNICAL ABAP, ALV, Workftow, Report, Painter, JAVA, JSP, HTML, Web Service, XML, , RFC,JCO BSP Architecture and Development CONSULTANTS .... ..--- HOURLY EXTENDED RATE 135 125 135 125 125 135 HOURLY RATE (HOURLY RATE 160 ! ... -----_ .... , 150 , ""-~ .... 160 , 125 125 ..... ~ ... 160 "'-" , Professional Services 19 Rev June 2, 2010 i i i I I I i S:IASDIPURCHlSOLICITATIONSlCURRENT BUYER·CM FOLDERS\KA THY\Contra elSIC! 0135998..s1erra inCosys, In.IContract CI01359981.doe '---.. ··1 7 I ERP-CORE Support and Maintenance 100 SAP Basis Is 1 BASIS CONSULTING ! I Sr. Con~uItant 100_ :~ I i ~--~ .. ! I Assumptions: Hourly Rates and implementation eosts cbange for any otber extra consulting services. 100 100 Professional Services 20 Rev June 2, 2010 S:\ASDIPURCH\sOLICITATIONSICURRENT BUYER-CM FOLDERS\KA llIY1Conlra elS\cI 0135998-Sierr. infosys, Ine\Contract CIOI3S998I.doc .- ._. TIlE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORFORA TlON AS INSUREDS UNDER THE POLICY SHALL NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE INSURED AGAINST ANOTIlER, BUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE INSUREDS, SHALL NOT INCREASE TIlE TOTAL LIABILITY OF TIlE COMPANY UNDER THIS POLICY, C. NOTICE OF CANCELLATION 1. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FORANY REASON OTHER THAN THE NON·PAYMENT OF PREMlUM, THE ISSUING COMl'ANY SHALL PROVIDE CITY AT LEAST A HURTY (30) DAY WRlTTEN NOTICE BEFORE THE EFFECTIVE DATE OF CAl'lCELLA TlON. 2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR TIlE NON·PAYMENT OFPREMlUM, TIlE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A TEN (10) DAY WRllTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. NOTICES SHALL BE MAILED TO: PURCHASING AND CONTRACT ADMINISTRATION CITY OF PALO ALTO P.O. BOX 10250 PALOALTO,CA 94303 Professional Services 22 Rev June 2. 2010 S :IASDlPURCHISOLlCrrATIONSICURRENT BUYER-CM FOLDERSIKA THY\Contra e!SICI 0 11599li-Sicrra infusys, lnclContract C101359981.doc EXHIBITE TRANSITION PLAN . am enance Planning Setup Transfer . D I' ervlce e Ive > TMOOW'" ~",m'.OO"~KOOW.dg, ~t~port -.... , Establish scope • Setup connectivity and time!ines for remote access • Identify • Identify and deploy stakeholders & connectivity and ~ process owners access • Identify • Authorltation :r Organization • Sierra System • Define service levels • Support process ;== ~ • Transition plan • SAP account • Support Org • Authorization ;: • Support flow • Network Access • Sierra system = QQB'I QQB'I SAP PMO members SAP PMO members 0 SAP Basis :r ;:: lli!lrqi Engagement Manager Sierra Support Service Manager Engagement Manager Support consultant s ~ • Understand Business process, Configuration, Master data "' Customization • Understand and review change management process • On site training ticketing system • Blue prlnl • Scheduled jobs • Operation manuals • Customization specification • Interfaces .~ CUPA SAP PMO SAP Core Team AXON -as needed ~ d Engagement Manager Suooort Con,ullar • Reporting req • Tas~ Order planning , Prioritization • Perfonnance management • Scheduling • Cost conlrol • Performance • Slatus Report QQB'I SAPPMO SAP Core Team ~ Engagement Manager Support Service Manager Professional Services 2 4 Rev June2,:WIQ S:IASDIPURCH\SOLlClT A TIONSICURRENT BUYER-CM FOLDERSIKA THY\Conka c!sIClO 13599&-Sicrra Infosl"', Ine\Contract CI0!359981.doc City of Palo Alto (ID # 1764) City Council Staff Report Report Type: Consent Calendar Meeting Date: 6/20/2011 June 20, 2011 Page 1 of 3 (ID # 1764) Council Priority: {ResProject:ClearLine} Summary Title: SAP Basis Support Title: Approval Of Software Consulting Service Contract Amendment with Sierra Infosys, Inc. in the amount of $84,000 for the SAP Basis Support of SAP Industry- Specific Solution for Utilities, SAP Financials, Customer Relationship Management System, Business Intelligence System and Utilities Customer Electronic Services From:City Manager Lead Department: Administrative Services Recommendation Staff recommends that Council approve and authorize the City Manager or his designee to execute the amendment of the attached usage-based professional services agreement (Attachment B) with Sierra Infosys Inc. in the amount not to exceed a one-time increase of $84,000 for SAP Basis support in fiscal year 2012. The total contract amount for fiscal year 2012 will not exceed $334,000. Fiscal 2013 amount will remain the same as $250,000. The total contract amount for fiscal 2011, 2012 and 2013 not-to-exceed $834,000 Executive Summary SAP Basis encompass a wide spectrum of tasks, ranging from Oracle data base administration, system security, system monitoring and tuning, user authorization, system backup, system landscape maintenance, support package application, SAP audit support, and project support. These tasks are essential to SAP system health and security so that ongoing business continuity is assured. The two in house Basis staff support five systems, over 1400 SAP users, 17 servers, and 11 oracle databases in the live, 24/7 operating environment. To provide the necessary support resources and skills for the SAP system, Basis together with six other support areas was incorporated into the three-year overall SAP support and maintenance contract agreement, established in 2010 with Sierra Infosys (CMR:291:10). The portion allocated to Basis support, approximately $50K per year, would normally be sufficient with two full time in house Basis staff. Unfortunately, one of the Basis staff has been out on medical leave since February 2011 and the period of absence will be up to twelve months. To minimize business impacts of staff on medical leave, additional SAP Basis support from external vendors is needed. Background June 20, 2011 Page 2 of 3 (ID # 1764) On July 2010, the City Council approved a three-year software consulting services contract with Sierra Infosys Inc. in the amount of $750,000 for the support and maintenance of the following SAP modules: Industry-Specific Solution for Utilities, financials, customer relationship management, business intelligence and utilities customer electronic services, with each year not to exceed $250,000. To address the in house Basis resource and skill gap, a portion of the Sierra Infosys contract, approximately $50K per year was allocated to SAP Basis. The scope of work for Basis support in the original contract was to implement various modules of SAP Solution Manager, a tool to improve system management and monitoring efficiencies. With the three-year contract in place, Sierra Infosys has been working with in house Basis staff and has established a good working relationship through projects such as SAP Solution Manager, QAS environment, and BI QAS/Dev rebuild. To fill in the resource gap while Basis staff on medical leaves, a new list of Basis support scope of work has been established. Discussion Requests for quotation for the following scope of work, approximately equivalent to 5+ months SAP Basis Support were sent to: Group Basis, Sierra Infosys, Inc. Cronus Consulting, and GlobalSource IT. o Perform and document Oracle data base related daily/weekly/monthly/quarterly monitoring and tuning tasks for five SAP systems (UCES, ESS/MSS, ECC, CRM and BI) o Perform and document SAP portal system monitoring tasks (CRM IcWeb, UCES, and ESS/MSS) o Provide assistance to SAP Basis Authorization Admin to implement fixes according to SOSS report for ECC production, CRM production and BI production o Perform Oracle data base patch/release upgrade ( from 10.2.0.20 to 11.2.0) for all systems o Assess and enhance ECC production file system configuration o Perform ECC Support package upgrade to the latest version o Perform CRM Support package upgrade to latest version o Perform BI Support package upgrade to the latest version o Perform UCES Support package upgrade to the latest version o Develop Central User admin (CUA) strategy and implement plan Sierra Infosys was selected because of the following reasons: June 20, 2011 Page 3 of 3 (ID # 1764) a.Lowest hourly rate ( $92/hour remote, $113 on site) b.Efficiency and productivity: Sierra Infosys has been working with City’s Basis team and functional team in the past few months and they are familiar with City’s environment and configurations. c.Dedicated resource : Sierra Infosys has dedicated one resource to support the City Timeline The time period for this request will be from July 2011 to July 2012. Resource Impact This contract will be funded from existing funds in the Information Technology Internal Service Fund. ATTACHMENTS: ·Attachment A: Amendment to Sierra Infosys Contract (PDF) Prepared By:Jennifer Leu, Manager, IT Department Head:Lalo Perez, Director City Manager Approval: James Keene, City Manager City of Palo Alto (ID # 3566) City Council Staff Report Report Type: Consent Calendar Meeting Date: 5/6/2013 City of Palo Alto Page 1 Summary Title: Approval of a One-Year Extension of the Sierra Infosys Contract for Annual SAP Support Title: Approval of a One-Year Extension of the Sierra Infosys Contract (C10135998) for Annual SAP Support in the amount of $250,000.00 per year for the Support and Maintenance of SAP Industry-Specific Solution for Utilities (IS-U), SAP Enterprise Central Component (ECC 6.0), Customer Relationship Management System (CRM), Business Intelligence System (BI) and Utilities Customer Electronic Services (UCES) From: City Manager Lead Department: IT Department RECOMMENDATION Staff recommends that the Council: 1. Approve, and authorize the City Manager or his designee to execute, the attached one year usage-based professional services contract (Attachment A) with Sierra Infosys Inc. in the amount not to exceed $250,000 per year for the support and maintenance of various SAP modules. The contract will be for fiscal year 2014. 2. Approve, and authorize the City Manager or his designee to execute, a one year usage- based professional services contract extension with Sierra Infosys Inc. in the amount not to exceed $250,000 per year for the support and maintenance of various SAP modules. The extension will be for fiscal year 2015. The total not-to-exceed value of the agreement and renewal is $500,000. MOTION City of Palo Alto Page 2 I move to accept staff’s recommendation to approve and authorize the City Manager or his designee to execute the attached one year usage-based professional services contract (Attachment A) for fiscal year 2014, with an optional second-year extension for fiscal year 2015, with Sierra Infosys Inc. for the support and maintenance of various SAP modules, in the amount not to exceed $250,000 per year, with a total not-to-exceed value of $500,000. BACKGROUND The City’s history with SAP began in 2002 when the City selected SAP as its preferred vendor for an Enterprise Resource Planning system with the purpose of integrating various business processes within the City and to pave the path for the City to moving toward the direction of electronic government. The SAP system has been running in the City since 2003, supporting Accounting, Finance, Purchasing, Project Management, Plant Maintenance, Budgeting, Payroll, Human Resource Management, and Service Order management. In 2009, the City completed a major upgrade to the SAP ERP system and replaced the former utility billing system (Banner) with the implementation of the SAP IS-U module, Customer Relationship Management, Utilities Customer Electronic Services (also known as My Utilities Account customer portal) and Business Intelligence systems. By supporting the critical business processes in Finance, Procurement, HR, and Utilities’ meter- read to billing, payment and collection SAP has become an integral part of City’s business continuity. Examples of the operational scope of SAP include:  Manages and maintains a City budget of over half billion dollars  Issues 11,000 A/P checks, processes 2,200 purchases documents, and issues 36,000 payroll checks each year  Generates 370,000 utilities invoices and collects approx. $220M for 30,500 utilities accounts  Currently, 12,100 active customers registered to use “My Utilities Account” for e-bills and online payments  Provides concise business information to support 38,000 incoming calls into the Utilities Customer Service Center  Interfaces to City Business Partners such as Wells Fargo, Check Free, JP Morgan (procurement card services), Green Waste (refuse), and non-SAP City systems City of Palo Alto Page 3 City staff provides internal SAP resources and knowledge to support and maintain the following six SAP systems: Enterprise Planning system, SAP Industry-Specific Utilities system, Customer Relationship Management system, Utilities Customer Electronic Services system, Employee and Manger Self-Service system, and Business Intelligence systems. To supplement staff support of SAP, the City, on July 1, 2010, entered a three (3) year software consulting services contract with Sierra Infosys Inc. in the amount of $750,000 In July 2011, to cope with the resource shortage due to staff medical leave, the City amended the contract to include additional basis system support in the amount of $84,000. Sierra’s existing contract will expire on June 30, 2013. DISCUSSION SAP is a highly configurable system with processes integrated via inter-linked configuration rules in the various modules. SAP requires a high degree of specialized expertise to provide effective ongoing maintenance and support. Sierra augments City staff resources in order to adequately provide coverage across the depth and breadth of SAP. For the past two and a half years, the City has leveraged Sierra’s expertise to support numerous technical and functional areas. Sierra’s annual performance evaluations have been satisfactory. Examples of Sierra’s support include the following:  Perform functional configuration for the various business modules  Provide assistance with functional troubleshooting specific complex business operational issues  Provide assistance with technical troubleshooting in our various SAP environments  Provide assistance with authorization and security administration  Perform Oracle data base patch/release upgrade  Perform Support package upgrade to the latest version including all database tasks  Perform and document SAP portal system monitoring tasks The IT Department and SAP Steering Committee will conduct an assessment of our current SAP environment, business processes, support resources needs, and develop a strategic plan for the Enterprise Resource Planning systems. The assessment is one of the proposed FY 2014 capital City of Palo Alto Page 4 improvement projects. Until the full assessment report and Enterprise Resource Planning strategic plan is ready, staff recommends extending the service contract with Sierra Infosys to maintain current support levels. RESOURCE IMPACT With the new on-going Information Technology funding structure, funds for this project will come from the Technology Internal Service Fund. Funds for this contract and extension are available in the current 2013 and proposed 2014 budgets. The proposed contract amount of $250,000 per year does not present an increase over current funding levels for the Sierra contract. POLICY IMPLICATIONS Approval of these contracts is consistent with current City policies. ENVIRONMENTAL REVIEW This is not a project under the California Environmental Quality Act (CEQA). Attachments:  C10135998 W-Sierra Infosys Amend No 2 (PDF)  FY14 Sierra Contract CMR (MinuteTraq vesion1) (DOC)  CMR291-10 (PDF) 1 Revision July 25, 2012 AMENDMENT NO. 1 TO CONTRACT NO. C10135998 BETWEEN THE CITY OF PALO ALTO AND SIERRA INFOSYS, INC. This Amendment No. 2 to Contract No. C10135998 (“Contract”) is entered into April , 2013, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (“CITY”), and SIERRA INFOSYS, INC., a Texas corporation, authorized to do business in California, located at 6001 Savoy Drive, Suite # 210, Houston, TX 77030, Telephone: (713) 747-9693 (“CONSULTANT”). R E C I T A L S: A. The Contract was entered into between the parties for the maintenance and support of SAP Applications; and B. The parties wish to amend the Contract to extend for one year and make other changes described herein; NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. Section 2 is hereby amended to read as follows: “SECTION 2. TERM. The term of this Agreement shall be from the date of its full execution through June 30, 2014 with the option to extend the Agreement for a one-year extension, unless terminated earlier pursuant to Section 19 of this Agreement. SECTION 2. Section 4 is hereby amended to read as follows: “SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit “A”, including both payment for professional services and reimbursable expenses, shall not exceed One Million Dollars ($1,000,000.00), over the four-year term of the Agreement, with annual payments not to exceed $250,000.00 per year. In the event the parties exercise the option to extend the contract for a one-year extension, the compensation to be paid to CONSULTANT for performance of the Services described in Exhibit “A”, including both payment for professional services and reimbursable expenses, shall not exceed One Million Two Hundred Fifty Thousand Dollars ($1,250,000.00), over the term of the Agreement with annual payments not to exceed $250,000.00 per year. In the event Additional Services are authorized, the total compensation for services and reimbursable expenses shall not exceed One Million Dollars ($1,000,000.00) or shall not exceed One Million Two Hundred Fifty Thousand Dollars ($1,250,000.00) in the event the parties exercise the option to extend the contract for a one-year extension. The applicable rates and schedule of payment are set out in Exhibit “C-1”, entitled “HOURLY RATE SCHEDULE,” which is attached to and made a part of this Agreement. 2 Revision July 25, 2012 Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit “C”. CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit “A”. SECTION 3. The following exhibit(s) to the Contract is/are hereby amended to read as set forth in the attachment(s) to this Amendment, which are incorporated in full by this reference: a. Exhibit “C” entitled “COMPENSATION” SECTION 4. Except as herein modified, all other provisions of the Contract, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment No. 2 on the date first above written. CITY OF PALO ALTO ____________________________ City Manager APPROVED AS TO FORM: _____________________________ Senior Asst. City Attorney SIERRA INFOSYS, INC. By:___________________________ Name:_________________________ Title:________________________ Attachments: EXHIBIT "C": COMPENSATION Professional Services Rev June 2, 2010 Year 1 to Year 3 07/12/2010 to 07/12/2013 The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement on a Time and Materials basis, based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit “A” (“Services”) and reimbursable expenses shall not exceed $750,000.00 ($250,000.00 per year). CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $750,000.00 ($250,000.00 per year). Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto’s policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges are reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $250.00, shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT’s proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. Professional Services Rev June 2, 2010 Year Four 07/12/2013 to 06/30/2014 EXHIBIT “C” COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement on a Time and Materials basis, based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit “A” (“Services”) and reimbursable expenses shall not exceed $1,000,000.00 ($250,000.00 per year). CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $1,000,000.00 ($250,000.00 per year). Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto’s policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges are reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $250.00, shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT’s proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. Professional Services Rev June 2, 2010 Year Five [One (1) Year-Extension] 07/12/2014 to 06/30/2015 EXHIBIT “C” COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement on a Time and Materials basis, based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit “A” (“Services”) and reimbursable expenses shall not exceed $1,250,000.00 ($250,000.00 per year). CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $1,250,000.00 ($250,000.00 per year). Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto’s policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges are reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $250.00, shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT’s proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. CMR: 3566:13291:10 Page 1 of 5 TO: HONORABLE CITY COUNCIL FROM: CITY MANAGER DEPARTMENT: INFORMATION TECHNOLOGY DATE: MAY 9APRIL XX, 2013 CMR: 3566XXX:13 REPORT TYPE: ACTION SUBJECT: Approval of a One Year Software Consulting Services extension of contract (C10135998) with the an opOptional sSecond yYear extension with Sierra Infosys Inc. in the Amount of $2150,000 per year for the Support and Maintenance of SAP Industry-Specific Solution for Utilities (IS-U), SAP Enterprise Central Component (ECC 6.0), Customer Relationship Management System (CRM), Business Intelligence System (BI) and Utilities Customer Electronic Services (UCES). RECOMMENDATION Staff recommends that the Council: 1. Approve and authorize the City Manager or his designee to execute the attached one year usage-based professional services agreement contract (Attachment A) with Sierra Infosys Inc. in the amount not to exceed $2150,000 per year for the support and maintenance of various SAP modules. The contract will be for fiscal years 2014. and 2015. The total not-to-exceed value of this agreement is $300,000. This is a reduction of the current contract value of $250,000 per year. 2. Approve and authorize the City Manager or his designee to execute a one year usage-based professional services contract extension with Sierra Infosys Inc. in the amount not to exceed $250,000 per year for the support and maintenance of various SAP modules. The extension will be for fiscal year 2015.Authorize the City Manager or his designee to execute the renewal agreement at the rate of $150,000 per year for a maximum of two years. The total not-to-exceed value of the agreement and renewal this agreement is $300,000 $500,000. MOTION I move to accept staff’s recommendation to approve and authorize the City Manager or his designee to execute the attached one year usage-based professional services contract (Attachment A) for fiscal year 2014, with an optional second year extension for fiscal year 2015, with Sierra Infosys Inc. for the support and maintenance of various SAP modules, in the amount not to exceed $250,000 per year, with a total not-to-exceed value of $500,000. [David R – can you please recommend a motion?] Formatted: Font: (Asian) Japanese Formatted: Font color: Auto CMR: 3566:13291:10 Page 2 of 5 BACKGROUND The City’s history with SAP began in 2002 when the City selected SAP as its preferred vendor for an Enterprise Resource Planning system with the purpose of integrating various business processes within the City and to pave the path for the City to moving toward the direction of electronic Government. In fiscal year 2003, the implementation of the above SAP core modules were completed and the SAP system has been running in the City since 2003, supporting Accounting, Finance, Purchasing, Project Management, Plant Maintenance, Budgeting, Payroll, Human Resource Management, and Service Order management. In 2009, tThe City completed a major upgrade to the SAP ERP system in 2009 and , which also replaced the former utility billing system (Banner) with the implementation of the SAP IS-U module, Customer Relationship Management, Utilities Customer Electronic Services (also known as My Utilities Account customer portal) and Business Intelligence systems. By supporting the critical business processes in Finance, Procurement, HR, and Utilities’ meter-read to billing, payment and collection SAP has become thean integral part of City’s business continuity. SAP is the system of record for the City and represents the cornerstone of the business continuity by supporting critical business processes in Finance, Financial, Procurement, HR processes, and Utilities’ meter-read to billing, payment and collection processes. Some Eexamples of the values generated by services that SAP provides include:  Manages and maintains a City budget of over half billion dollars  Issues 11,000 A/P checks, processes 2,200 purchases documents, and issues 36,000 payroll checks each year  Generates 370,000 utilities invoices and collects approx. $220M for 30,500 utilities accounts  Currently, 12,100 active customers registered to use “My Utilities Account” for e-bills and online payments  Provides concise business information to support 38,000 incoming calls into the Utilities Customer Service Center  Interfaces to City Business Partners such as Wells Fargo, Check Free, JP Morgan (procurement card services), Green Waste (refuse), Hartford, and ICMA as well as to non-SAP City systems To complement internal SAP support resource and knowledge in providing support and maintainancemaintenance services to the following six systems: Enterprise Planning system, SAP Industry-Specific Utilities system, Customer Relationship Management system, Utilities Customer Electronic Services system, Employee and Manger Self-Service system, and Business Intelligence systems, onOn July 1, 2010 the City we entered into a CMR: 3566:13291:10 Page 3 of 5 three (3) year software consulting services contract with Sierra Infosys Inc. in the amount of $750,000 for the Support and Maintenance of SAP Industry-Specific Solution for Utilities (IS-U) , SAP Enterprise Central Component (ECC 6.0), Customer Relationship Management System (CRM), Business Intelligence System (BI) and Utilities Customer Electronic Services (UCES). In July 2011, to cope with the resouecresource shortage due to staff medical leave, the Ccity amended the contract to include additional basis system support in the amount of added funds in the amount of $84,000 to account for a staff member on medical leave in order to minimize business impacts. Sierra’s existing The current contract will expire is due to expire on June 30, 2013. DISCUSSION SAP is a highly configurable system with processes integrated via inter-linked configuration rules in the various modules. SAP requires a high degree of specialized expertise to provide effective ongoing maintenance and support. Sierra augments city staff in order to adequately provide coverage across the depth and breadth of SAP. For the past two and a one half years, through a collaborative working relationship the City has leveraged Sierra’s Sierra’s expertise to support numerous technical and functional areas. Sierra’s annual performance evaluations have been satisfactory. has yielded Satisfactory result. current support contract with Sierra Infosys Inc. has been leveraged to provide adequate support. Sierra has been providing support in both technical and functional areas of the system to supplement the City internal resources and has established a collaborative working relationship. These areas of HighlighsExamples of Sierra’s support include the following:  Perform functional configuration for the various business modules  Provide assistance with functional troubleshooting specific complex business operational issues  Provide assistance with technical troubleshooting in our various SAP environments  Provide assistance with authorization and security administration  Perform Oracle data base patch/release upgrade  Perform Support package upgrade to the latest version including all database tasks  Perform and document SAP portal system monitoring tasks Moving forward, tTThe IT Department and SAP Steering Committee will have proposed to cconduct an assessment onof identified a requirement to assess our current SAP environment, business processes, support resources needs, and to develop a strategic plan for the ERP (Enterprise Resource Planning systems) strategy; T the assessment is one of the proposed FY 2014 capital improvement projects. is will tentatively occur during FY 2014. Upon completion of the ERP assessment, management will be better able to forecast CMR: 3566:13291:10 Page 4 of 5 system resource requirements. This will also enable staff to define a more precise scope of work for future professional services contracts. Until the full assessment report and Enterprise Resource Planning steategicstrategic plan is ready, In the meanwhile, staff recommends extending the service contract with Sierra Infosys to maintain current support levels. RESOURCE IMPACT As a result of With the new the on-going Information Technology funding structure, funds for this project will come from have been included in the Technology Internal Service Fund. Fund (ISF) 20131-20142 budget. Funds for this contract and extension are available in the current 2013 and proposed 2014 budgets. POLICY IMPLICATIONS Approval of these contracts is consistent with current City policies. ENVIRONMENTAL REVIEW This is not a project under the California Environmental Quality Act (CEQA). CMR: 3566:13291:10 Page 5 of 5 PREPARED BY: JENNIFER LEU, Manager, Information Technology REVIEWED BY: DAVID RAMBERG Assistant Director, Administrative Services TOMM MARSHALL Assistant Director, Utilities Engineering TOM AUZENNE Assistant Director, Utilities Customer Support Services DEPARTMENT HEAD: _____________________________________ Jonathan Reichental, CIO CITY MANAGER APPROVAL: _________________________________ JAMES KEENE, City Manager ATTACHMENTS Attachment A: Contract Purchasing, Project Management, Plant Maintenanee, Budgeting, Payroll, Human Resource Management, and Service Order management. On July 23, 2007, the Council approved contract changes with SAP for the SAP upgrade (from release 4.6 C to ECC6.0) and implementation of SAP's industry-specific solution for utilities (IS-U) to replace the aging Utilities Department's Customer Information System (CIS). The SAP upgrade was completed in fiscal year 2008 and the implementation of the SAP IS-U, Customer Relationship Management, and Business Inte\ligenee systems were subsequently completed in fiscal year 2009. These systems replaced the old Utilities Customer Information System known as Banner. Annual support for the Banner system was in the $200,000 per year rangc. Similar to many major project implementations the SAP IS-U projcet, since go-live in May 2009, has gone through a period of post go-live support, issue resolution, and change management. To ensure smooth transition from project post go-live support to normal support and maintenance, the Axon consultants who did the original project were retained to assist staff to carry out the project post go-live support from September 2009 to June 2010. The systems now are stabilized and the City's SAP team is transitioning to normal support and maintenance where system stability, system tuning and continuous improvements are the key objectives. DISCUSSION With the implementation of the SAP IS-U project, SAP has become the cornerstone of the City'S business continuity, supporting Financial, Procurement, HR processes, and Utilities' meter-read to billing, payment and collection processes. This centralization relocated the Utilities customer information and support system from Banner to SAP. As the system became integrated with the utilities modules, the breadth and depth of SAP knowledge and skill requirements for effective SAP support and maintenance also has increased in these areas. Compared to the prior stand alonc Banner system, SAP is a highly configurable system with processes integrated via inter- linked configuration rules in the various modules. Configuration change requires thorough knowledgc of multiple related modules and wbile these skills have been developing since the system go-live on May 2009, the City's current resource for configuration and trouble-shooting for the mission critical areas of the Utilities modules are insufficient. After analyzing the past 12 months of SAP support and maintenance requests and considering the scope and complexity and limited in-house resource capacity and capability; the SAP Project Management Office (PMO) recommended that leveraging an extemal vendor to supplement the City internal resources would be the best solution for the next three years. The support and maintenance consulting cost will be similar to that under the former Banner system. The SAP modules for Finance, HR, and Procurcment, in place since 2003 will also be supported under this contract at approximately 20% of the contract. CMR:291:IO Page 2 of 5 F 11 fh d o owmg IS a summary 0 t even or se cctton process. Proposal Description/Number NamelNumber of Proposal here , Proposed Length of Contract ~months . __ .- Total Days to Rcspond to Proposal i Pre-proposal Meeting Date 4/1912010 Number of Attendees at Pre-proposal 21 Meeting Number of Proposals Received: 9 Company Name ' Location (city, Selected for oral !ltate) interview? ' . 1. Alijon Consulting Walnut Creek,CA No . 2. EA Consulting Folsom, CA Yes 3. HCL-Axon Jersey City, NJ Yes 4. HPC America San Ramon, Ca No 5. CSC El Segnado, CA No 6. Sage Group Hazlet, NJ Yes 7. Sierra Infosys Houston TX Yes i 8. Terra Information Group, Inc. Naperville, IL No 9. The Basis Group! Inc. Hales Corners, WI Yes Range of Proposal Am,ounts Submitted $137,915 to $lM An evaluation committee consisting of six staff from Administrative Services and Utilities Departtnents reviewed the proposals. From the nine RFPs submitted, the evaluation committee selected five firms that met the first level of ranking to participate in an oral interview on Jnae 1, 2010. Firms were not invited to interview if their proposals were inadequate or out of scope. The committee carefully rated and ranked each frrm's qualifications and submittal in response to the criteria identified in the RFP. Criteria used for the, evaluation is as follow: Criteria Weight 1. Quality and completeness of proposal 5% 2. Qualification and experience of proposed project manager and key staff 20% 3. Similar experience and expertise in the type of work required 25% 4. Demonstrated understanding of the scope of services required, timeframe, 20% Scheduling ability, ability to provide back-up or follow-up services, if needed 5. Financial stability of Firm, current and looking forward 10% 6. Thc proposed fee schedule relative to the services to be provided 20% Sierra Infosys, Inc was selected unanimously by all RFP evaluation committee members as the first choice with the reasons summarized as: I. The work model proposed by Sierra best complements City's existing 1'1 level support capabilitics; with Sierra providing 2nd level support on as-needed basis. Under this model City staff is contacted first for all SAP issues that come to the Helpdesk. The 2nd level of support is only used if City staff needs assistance with a particular issue. This CMR:291:10 Page 3 of 5 ! , model enables the City to access Sierra's support resource pool to resolve unforeseen critical system problems swiftly and provides the City with sufficient flexibility to schedule plamled maintenance work effectively. Sierra's perfonnance will be measured according to the service level agreement. 2. Sierra's proven implementation and support maintenance experience and expertise in similar environments, such as City of San Diego, State of Kentucky, Clark County, Nevada, and Broward County School District. Reference check results collected £i'om these organizations are consistent and positive. 3. What differentiates Sierra Infosys from the other vendors responding to the Palo Alto RFP is their strategic focus on providing Support and Maintenance services to mid-size organization such as City of Palo Alto and their commitment to retain ample in-house knowledge of SAP for prompt problem diagnosis and resolution of client problems. Over the years, Sierra also has established a deep relationship with SAP Global Support. Sierra has been selected by as a partner for the SAP GSS-Global Network of Subject Matter Experts, providing quick resource deployment to SAP clients, when needed. The City Of Palo Alto SAP Steering Committee comprised of the directors of the Administrative Services, Public Works and Utilities Departments are in agreement with the selection of Sien'a Infosys, Inc for the work outlined in the City's Request for Proposal. RESOURCE IMPACT As a result of the on-going Information Teehnology funding structure, funds for this project have been included in the Technology Internal Scrvice Fund (ISF) 2011-2012 budget. POLICY IMPLICATIONS Approval of these contracts is consistent with current City policies. ENVIRONMENTAL REVIEW This is not a project under the California Environmental Quality Act (CEQA). CMR:191:l0 Page 4 of 5 ATTACHMENT A CITY. OF J?ALO ALTO CONTRACT NO. CI0135998 AGREEMENT BETWEEN THE CITY 01' PALO ~LTO AND SIERRA INFOSYS INC. FOR PROI'ESSIONAL SERVICES PROVISION SAP APPLICATION MAINTENANCE SUPPORT This Agreement is entered into on this 13TH day of July, 2010, ("Agreement") by and between the CITY OF PALO ALTO, a California chartered municipal corporation ("CITY"), and SIERRA INFOSYS INC., a Texas Corporation authorized to do business in California, located at 6001 Savoy Drive, Suite #210, Houston, TX, 77030 (PH) 713-747-9693 ("CONSULTANT"). RECITALS The following recitals are a substantive portion of this Agreement. A. CITY intends to maintain SAP Applications ("Project") and desires to engage a consultant to provide Maintenance Support Consultant Services in connection with the Project ("Services"). B. CONSULTANT has represented that it has the necessary professional expertise, qualifications, and capability, and all required licenses and/or certifications to provide the Services. C. CITY in reliance on these representations desires to engage CONSULT ANT to provide the Services as more fully described in Exhibit "A", attached to and made a part of this Agreement. NOW, THEREFORE, in consideration of the recitals, covenants, terms, and conditions, this Agreement, the parties agree: AGREEMENT SECTION 1. SCOPE OF SERVICES. CONSULTANT shall perform the Services described in Exhibit "A" in accordance with the terms and conditions contained in this Agreement. The performance of all Services shall be to the reasonable satisfaction of CITY. D Optional On-Call Provision (This provision only applies if checked and only applies to on-call agreements.) Services will be authorized by the CITY, as needed, with a Task Order assigned and approved by the CIYY's Project Manager. Each Task Order shall be in substantially the same form as Exhibit A-I. Each Task Order shall designate a City Project Manager and shall contain a specific scope of work, a specific schedule of performance and a specific compensation amount. The total price of all Task Orders issued under this Agreement shall not exceed the amount of Compensation set forth in Section 4 of this Agreement. CONSULTANT shall only be compensated for work performed under an authorized Task Order and the CITY may elect, but is not required, to authorize work up to the maximum compensation amount set forth in Section 4. ProfessiDrud Services Rev. June 2, 2010 SECTION 2. TERM. The term ofthis Agreement shall be from the date ofits full execution through July 12, 2013, unless terminated earlier pursuant to Section 19 of this Agreement. OR The term of this Agreement shall be from the date of its full execution through completion of the services in accordance with the Schedule of Performance attached as Exhibit "B" unless terminated earlier pnrsuant to Section 19 of this Agreement. SECTION 3. SCHEDULE OF PERFORMANCE. Time is of the essence in the performance of Services under this Agreement. CONSULTANT shall complete the Services within the term of this Agreement and in accordance with the schedule set forth in Exhibit "B", attached to and made a part of this Agreement. Any Services for which times for performance are not specified in this Agreement shall be commenced and completed by CONSULTANT in a reasonably prompt and timely manner based upon the circumstances and direction communicated to the CONSULTANT. CITY's agreement to extend the term or the schedule for performance shall not preclude recovery of damages for delay if the extension is required due to the fault of CONSULTANT. SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit "A", including both payment for professional services and reimbursable expenses, shall not exceed Seven Hundred Fifty Thousand Dollars, over the three year term of the Agreement ($750,000.00), with annual payments not to exceed $250,000.00 per year .. In the event Additional Services are authorized, the total compensation for services and reimbursable expenses shall not exceed Seven Hundred Fifty Thousand Dollars ($750,000.00). The applicable rates and schedule of payment are set out in Exhibit "C-I", entitled "HOURLY RATE SCHEDULE," which is attached to and made a part ofthis Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit "C". CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit "A". SECTION 5. INVOICES. In order to request payment, CONSULTANT shall submit monthly invoices to the CITY describing the services performed and the applicable charges (including an identification of personnel who performed the services, hours worked, hourly rates, and reimbursable expenses), based upon the CONSULTANT's billing rates (set forth in Exhibit "C-l "). If applicable, the invoice shall also describe the percentage of completion of each task. The information in CONSULTANT's payment requests shall be subject to verification by CITY. CONSULT ANT shall send all invoices to the CITY's project manager at the address specified in Section 13 below. The CITY will generally process and pay invoices within thirty (30) days of receipt. SECTION 6. QUALIFICATIONS/STANDARD OF CARE. All of the Services shall be 2 Professional Services Rev, June2,2010 S:\ASDIPURCHISOLICITA TJONSICURRENT BUYER·CM FOLDERS\KATHYlContra elslCI 0 135998·Sicrra inf",ys, InelOmtract CI0135998J doc performed by CONSULTANT or under CONSULTANT's supervision. CONSULTANT represents that it possesses the professional and technical personnel necessary to perform the Services required by this Agreement and that the personnel have sufficient skill and experience to perform the Services assigned to them. CONSULTANT represents that it, its employees and subconsultants, if pennitted, have and shall maintain during the term of this Agreement all Iieenses, permits, qualifications, insurance and approvals of whatever nature that are legally required to perform the Services. All of the services to be furnished by CONSULTANT under this agreement shall meet the professional standard and quality that prevail among professionals in the same discipline and of similar knowledge and skill engaged in related work throughout California under the same or similar circumstances. SECTION 7. COMPLIANCE WITH LAWS. CONSULTANT shall keep itselfinformed of and in compliance with all federal, state and local laws, ordinances, regulations, and orders that may affect in any manner the Project or the performance of the Services or those engaged to perform Services under this Agreement. CONSULTANT shall procure all permits and licenses, pay all charges and fees, and give all notices required by law in the performance of the Services. SECTION 8. ERRORS/OMISSIONS. CONSULTANT shall correct, at no cost to CITY, any and all errors, omissions, or ambiguities in the Services rendered to CITY, provided CITY gives appropriate notice to CONS UL T ANT. If CONSULTANT has prepared plans and specifications or other design documents to construct the Project, CONSULTANT shall be obligated to correct any and all errors, omissions or ambiguities discovered prior to and during the course of the Project. This obligation shall survive termination of the Agreement. SECTION 9. COST ESTIMATES. If this Agreement pertains is the design of a publie works prejeot, C()'NSULTf~IT shall Sllblllcit estimates of pro19allle eonstruction BOSts at eaeh phase of deSigfl sa19mittal. l[the totsl estimated eonstruetion eost at any sabmittal elteeeds ten pareent (1 0%) of.the CITY's statee. eonstruetion lme.get; CONSULTA"IT shall mal(e reeemmendations to the CITY for aligning the PROJECT e.esign with the badge!, ineorporate CITY approyed reeommentiations, and revise the design to meet the Pre;ieet 1gedge!, at HO additional eost to CITY. Section Not Applicable. SECTION 10. INDEPENDENT CONTRACTOR. It is understood and agreed that in performing the Services under this Agreement CONSULT ANT, and any person employed by or contracted with CONSULTANT to furnish labor and/or materials under this Agreement, shall act as and be an independent contractor and not an agent or employee of the CITY. SECTION 11. ASSIGNMENT. The parties agree that the expertise and experience of CONSULTANT are material considerations for this Agreement. CONSULTANT shall not assign or transfer any interest in this Agreement nor the perfonnance of any of CONSULTANT's obligations hereunder without the prior written consent of the city manager. Consent to one assignment will not be deemed to be consent to any subsequent assignment. Any assignment made without the approval of the city mauager will be void. 3 Professional Services Rev. June 2, 2010 S:IASDIPURCHlSOLlCIT A TlONSICURRENT BUYER.cM FOWERSIKA THYlContr. elslCI 0\35998-Sierr. infosys, lnc\O:mtract ClO135998Ldoc SECTION 12. SUBCONTRACTING. !8IOption A: No Subcontractor: CONSULTANT shall not subcontract any portion of the work to be performed under this Agreement without the prior written authorization of the eity manager or designee. DOption B: Subcontracts Authorized: Notwithstanding Section 11 above, CITY agrees that subconsultants may be used to complete the Serviees. The subconsultauts authorized by CITY to perform work on this Project are: CONSULTANT shall be responsible for directing the work of any subconsultants and for any compensation due to subconsultants. CITY assumes no responsibility whatsoever concerning compensation. CONSULTANT shall be fully responsible to CITY for all acts and omissions of a subconsultaut. CONSULTANT shall change or add subconsultauts only with the prior approval of the city manager or his designee. SECTION 13. PROJECr MANAGEMENT. CONSULT ANT will assign Robert Nyman as the Account Executive to have supervisory responsibility for the performance, progress, and execution of the Services and Fazle Navqi as the Project Manager/Support S e rv ic e s Manager to represent CONSULTANT during the day-to-day work on the Project. If cireumstances cause the substitution of the Account Executive, Project Manager/Support Services Manager, or any other key personnel for any reason, the appointment of a substitute Account Executive and the assignment of any key new or replacement personnel will be subject to the prior written approval of the CITY's project manager. CONSULTANT, at CITY's request, shall promptly remove personnel who CITY fmds do not perform the Services in an acceptable manner, are uncooperative, or present a threat to the adequate or timely completion of the Project or a threat to the safety of persons or property. The City's project manager is Jennifer Leu, Administrative Services Department, Information Technology Services Division, 250 Hamilton Avenue, Palo Alto, CA 94303, Telephone: 650-853- 8 I S9. The project manager will be CONSULTANT's point of contact with respect to performance, progress and execution of the Services. The CITY may designate an alternate CITY projcct manager from time to time. SECTION 14. OWNERSHIP OF MATERIALS. Upon delivery, all work product, including without Ihnitation, all writings, drawings, plans, reports, specifications, calculations, documents, other materials and copyright interests developed under this Agreement shall be and remain the exclusive property of CITY without restriction or limitation upon their use. CONSULTANT agrces that all copyrights which arise from creation of the work pursuant to this Agreement shall be vested in CITY, and CONSULTANT waives and relinquishes all claims to copyright or other intellectual property rights in favor of the CITY. Neither CONSULT ANT nor its contractors, if any, shall make any of such materials available to any individual or organization without the prior written approval of the City Manager or designee. CONSULTANT makes no representation of the suitability of the work product for use in or application to circumstances not contemplated by the scope of work. 4 Professional Services Rev, JUfle2.2010 SlASDIPURCHISOLlG1TATlONSlCURRENT BUYER.cM FOWERSIKATHYlC<>ntra cts1ClO135998-Siem infosys, InclContrac\ CI01359981.doc SECTION 15. AUDITS. CONSULTANT will permit CITY to audit, at any reasonable time during the term of this Agreement and for three (3) years thereafter, CONSULT ANT's records pertaining to matters covered by this Agreement. CONSULTANT further agrees to maintain and retain such records for at least three (3) years after the expiration or earlier termination of this Agreement. SECTION 16. INDEMNITY. OIOption A applies to the following design professionals pursuant to Civil Code Section 2782.8: architects; landscape architects; registered professional engineers and licensed professional land surveyors.] 16, I, To the fullest extent pennitted by law, CONSULTANT shall protect, indemnifY, defend and hold harmless CITY, its Council members, officers, employees and agents (each an "Indemnified Party") from and against any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or any other loss, including all costs and expenses of whatever nature including attorneys fees, experts fees, court costs and disbursements ("Claims") that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the CONSULTANT, its officers, employees, agents or contractors under this Agreement, regardless of whether or not it is caused in part by an Indemnified Party, ~IOption B applies to any eonsultant who does not qualify as a design professional as defined in Civil Code Section 2782.8.) 16.1. To the fullest extent permitted by law, CONSULT ANT shall protect. indemnifY. defend and hold harmless CITY, its Council members, officers, employees and agents (each an "Indemnified Party") from and against any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or any other loss, including all costs and expenses of whatever nature including attorneys fees, experts fees, court costs and disbursements ("Claims") resulting from, arising out of or in any manner related to performance or nonperformance by CONSULTANT, its officers, employees, agents or contractors under this Agreement, regardless of whether or not it is caused in part by an Indemnified Party. 16.2, Notwithstanding the above, nothing in this Section 16 shall be construed to require CONSULTANT to indemnifY an Indemnified Party from Claims arising from the active negligence, sole negligence or willful misconduct of an Indemnified Party, 16.3, The acceptance of CONSULTANT's services and duties by CITY shall not operate as a waiver of the right of indemnification. The provisions of this Section 16 shall survive the expiration or early termination of this Agreement. SECTION 17. WAIVERS. The waiver by either party of any breach or violation of any covenant, term, condition or provision of this Agreement, or of the provisions of any ordinance or law, will not be deemed to be a waiver of any other term, covenant, condition, provisions, ordinance or law, or of any subsequent breach or violation of the same or of any other term, covenant, condition, provision, ordinance or law, SECTION 18. INSURANCE. 18.1 , CONSULTANT, at its sole cost and expense, shall obtain and maintain, in full 5 Professional Services Rev, June 2, 2010 S:IASDIPURCffiSOUCIT ATIONSICURRENT BUYER·CM FOillERS\KATHy\Contra clS\CI0135998·Sierra inf!l5)'S, [nc\Contract CI0135998[doc force and effect during the term of this Agrecment, the insurance coverage described in Exhibit "D". CONSU'LT ANT and its contractors, if any, shall obtain a policy endorsement naming CITY as an additional insured under any general liability or automobile policy or policies. 18.2. All insurance coverage required hereunder shall be provided through carriers with AM Best's Key Rating Guide ratings of A -: VII or higher which are licensed or authorized to transact insurance business in the State of California. Any and all contractors of CONSULTANT retained to perform Services under this Agreement will obtain and maintain, in full force and effect during the term of this Agreement, identical insurance coverage, naming CITY as an additional insured under such policies as required above. 18.3. Certificates evidencing such insurance shall be filed with CITY concurrently with the execution of this Agreement. The certificates will be subject to the approval of CITY' s Risk Manager and will contain an endorsement stating that the insurance is primary coverage and will not be canceled, or materially reduced in coverage or limits, by the insurer except after filing with the Purchasing Manager thirty (30) days' prior written notice of the cancellation or modification, CONSULTANT shall be responsible for ensuring that current certi.ficates evidencing the insurance are provided to CITY's Purchasing Manager during the entire term of this Agreement. 18.4. The procuring of such required policy or policies of insurance will not be construed to limit CONSULTANT's liability hereunder nor to fulfill the indemnification provisions of this Agreement. Notwithstanding the policy or policies of insurance, CONSULTANT will be obligated for the full and total anlOunt of any damage, injury, or loss caused by or directly arising as a result of the Services performed under this Agreement, including such damage, injury, or loss arising after the Agreement is terminated or the term has expired. SECTION 19. TERMINATION OR SUSPENSION OF AGREEMENT OR SERVICES. 19.1. The City Manager may suspend the performance of the Services, in whole or in part, or terminate this Agreement, with or without cause, by giving ten (10) days prior written notice thereof to CONSULTANT. Upon receipt of such notice, CONSULTANT will immediately discontinue its performance of the Services. 19.2. CONSULTANT may terminate this Agreement or suspend its performance of the Services by giving thirty (30) days prior written notice thereof to CITY, but only in the event of a substantial failure of performance by CITY. 19.3. Upon such suspension or termination, CONSULTANT shall deliver to the City Manager immediately any and all copies of studies, sketches, drawings, computations, and other data, whether or not completed, prepared by CONSULTANT or its contractors, if any, or given to CONSULTANT or its contractors, if any, in connection with this Agreement. Such materials will become the property of CITY. 19.4. Upon such suspension ortermil1ation by CITY, CONSULTANT will be paid for the Services rendered or materials delivered to CITY in accordance with the scope of services on or before the effective date (Le., 10 days after giving notice) of suspension or tenninatiol1; provided, 6 Profussional Services Rev. Ju.e 2, 2010 S,\ASD\PURCHISOLlClT ATIONSI(.'URRENT BUYER ·CM FOLDERSIKATHYlContra ctslClO 135998·Sierra infosys. InelContract ClOI359981.doe however, if this Agreement is suspended or terminated on account of a default by CONSULTANT, CITY will be obligated to compensate CONSULTANT only for that portion of CONSULT ANT's services which are of direct and immediate benefit to CITY as such determination may be made by the City Manager acting in the reasonable exercise ofhislher discretion. The following Seetions will survive any expiration or termination of this Agreement: 14, 15, 16, 19.4,20, and 25. 19.5. No payment, partial payment, acceptance, or partial acceptance by CITY will operate as a waiver on the part of CITY of any of its rights under this Agreement. SECTION 20. NOTICES. All notices hereunder will be given in writing and mailed, postage prepaid, by certified mail, addressed as follows: To CITY: Office of the City Clerk City of Palo Alto Post Office Box 10250 Palo Alto, CA 94303 With a copy to the Purchasing Manager, address sarue as above for City Clerk To CONSULTANT: Attention of the project director at the address of CONSULTANT recited above SECTION 21. CONFLICT OF INTEREST. 21.1. In accepting this Agreement, CONSULTANT covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would conflict in any manner or degree with the performance of the Services. 21.2. CONSULTANT further covenants that, in the performance of this Agreement, it will not employ subconsultants, contractors or persons having such an interest. CONSULTANT certifies that no person who has or will havc any financial intcrest under this Agreement is an officer or employee of CITY; this provision will be interpreted in accordance with the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State of California. 21.3. If the Project Manager determines that CONSULTANT is a "Consultant" as that term is defined by the Regulations of the Fair Political Practices Commission, CONSULTANT shall be required and agrees to file the appropriate financial disclosure documents required by the Palo Alto Municipal Code and the Political Reform Act. SECTION 22. NONDISCRIMINATION. As set forth in Palo Alto Municipal Code section 2.30.510, CONSULTANT certifies that in the performance of this Agreement, it shall not discriminate in the employment of any person because of the race, skin color, gender, age, religion, disability, national origin, ancestry, sexual orientation, housing status, marital status, familial status, weight or height of such person. CONSULTANT acknowledges that it has read and understands the 7 Professional Services Re,dune 2, 2010 S:IASDIPURCHlSOLICITATlONSICURRENT BUYER-eM FOLDERSIKATHYlContr. etsICI0I35998-Sierra infosys, InclConlnlet C101359981.doc provisions of Section 2.30.510 of the Palo Alto Municipal Code relating to Nondiscrimination Requirements and the penalties for violation thereof, and agrees to meet all requirements of Section 2.30.510 pertaining to nondiscrimination in employment. SECTJON23. ENVIRONMENTALLY PREFERRED PURCHASING AND ZERO WASTE REOUIREMENTS. CONSULTANT shall comply with the CITY's Environmentally Preferred Purchasing policies which are available at the CITY's Purchasing Division, Administrative Services Department, incorporated by reference and may be amended from time to time. CONSULTANT shall comply with waste reduction, reuse, recycling and disposal requirements of the CITY's Zero Waste Program. Zero Waste best practices include first minimizing and reducing waste; second, reusing waste and third, recycling or composting waste. In particular, Consultant shall comply with the following zero waste requirements: • All printed materials provided by Consultant to CITY generated from a personal computer and printer including but not limited to, proposals, quotes, invoices, reports, and public education materials, shall be double-sided and printed on a minimum of 30% or greater post-consumer content paper, unless otherwise approved by the City's Project Manager. Any submitted materials printed by a professional printing company shall be a minimum of30% or greater post-consumer material and printed with vegetable based inks. • Goods purchased by Consultant on behalf of the CITY shall be purchased in accordance with the CITY's Environmental Purchasing Policy including but not limited to Extended Producer Responsibility requirements for products and packaging. A copy of this policy is on file at the Purchasing Office. • Reusable/returnable pallets shall be taken back by the Consultant, at no additional cost to the CITY, for reuse or recycling. Consultant shall provide documentation from the facility accepting the pallets to verifY that pallets are not being disposed. SECTION 24. NON-APPROPRIATION 24.1. This Agreement is subject to the fiscal provisions of the Charter of the CITY of Palo Alto and the Palo Alto Municipal Code. This Agreement will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or (b) at anytime within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds for this Agreement are no longer available. This section shall take precedence in the event of a conflict with any other covenant, term, condition, or provision of this Agreement. SECTION 25. MISCELLANEOUS PROVISIONS. 25.1. This Agreement will be governed by the laws of the State of California. 25.2. In the event that an action is brought, the parties agree that trial of such action will be vested exclusively in the state courts of California in the County of Santa Clara, State of 8 Professionat Services Rev. June 2, 2010 S:\ASD\PURCH\SOLICITATIONS\CURRENT BUYER-CM FOiDERSIKATHYlConlra c(,\CIOI35998.sicrra infosys,lnc\Conlracl CI0J359981.doc California. 25.3. The prevailing party in any action brought to enforce the provisions of this Agreement may recover its reasonable costs and attorneys' fees expended in connection with that action. The prevailing party shall be entitled to recover an amount equal to the fair market value of legal services provided by attorneys employed by it as well as any attorneys' fees paid to third parties. 25.4. 1bis document represents the entire and integrated agreement between the parties and supersedes all prior negotiations, representations, and contracts, either written or oral. This document may be amended only by a written instrument, which is signed by the parties. 25.5. The covenants, terms, conditions and provisions of this Agreement will apply to, and will bind, the heirs, successors, executors, administrators, assignees, and consultants of the parties. 25.6. If a court of competent jurisdiction finds or rules that any provision of this Agreement or any amendment thereto is void or unenforceable, the unaffected provisions of this Agreement and any amendments thereto will rernain in full force and effect. 25.7. All exhibits referred to in this Agreement and any addenda, appendices, attachments, and schedules to this Agreement which, from time to time, may be referred to in any duly executed amendment hereto are by such reference incorporated in this Agreement and will be deemed to be a part ofthis Agreement. 25.8 If, pursuant to this contract with CONSULTANT, CITY shares with CONSULT ANT personal information as defined in California Civil Code section 1798.81.5( d) about a California resident ("Personal Information"), CONSULTANT shall maintain rcasonable and appropriate security procedures to protect that Personal Information, and shall inform CITY immediately upon learning that there has been a breach in the security of the system or in the security of the Personal Information. CONSULTANT shall not use Personal Information for direct marketing purposes without CffY's express written consent. 25.9 All unchecked boxes do not apply to this agreement. 25.1 0 The individuals executing this Agreement represent and warrant that they have the legal capacity and authority to do so on behalf of their respective legal entities. 9 Professional Services Rev. June 2, 2010 S:IASDIPURCHISOLICITATIONSICURRENT BUYER.cM FOLDERSIKA THYlContr. elsie I 0135998-Siert. inrosys, InclContract CW1359981.doc I. BACKGROUND. EXHIBIT A SCOPE OF SERVICES The CITY OF PALO ALTO (hereinafter "City") hereby requested proposals for SAP Support Consultant Services. The CITY sought application support services for its SAP ECC 6.0 - Enterprise Resourcc Planning Central Component System, ISUlCCS-Industry Solution Utilities Customer Care and Service System, CRM Customer Relationship Management IC Web, UCES - Utilities Customers eServices U CES Systems and Business Intelligence (BI) System. The most recent ECC 6.0 was upgraded in July 2008, ISUlCCS was implemented in May 2009, and BI was implemented in October 2009. II. OVERVIEW Sierra InfoSys (hereinafter "CONSULTANT') is to provide 2nd level of SAP Support and Maintenance Consulting Services to supplement CITY in house resource when one or more of the following scenarios occur: • A quick solution is needed to fix system malfunction in areas such as payroll, utility bill print, where system malfunction will disrupt normal business operation of multiple departments or the entire organization. • A quick solution is needed when customer facing systems such as UCES -Utility Customer Electronic Services is down. • Additional resource is needed to deliver system solution to meet legal compliance date, such as Assombly Bill 920 -California Surplus Act of2009 or tax law changes. • Industry best practice knowledge and experience is needed when City is evaluating, designing, and implementing new business process and system fnnctions. • At SAP PMO's discretion to perform special tasks such as new technOlogy evaluation, feasibility study and/or reviewing system configuration setup. Consultants are expected to have in-depth SAP knowledge and experience to perform tasks inelude but not limited to system configuration custoinization, master data design and setup, process design, custom table design, system analysis, and integration, focusing on the following modules. 2 Professional Services Rev, June 2, 2010 S:IASDIPURCH\SOLICITA TlONSlCURRENT BUYER-CM FOWERSIKA THy\Cootra elslCl 0 13599S.sierra infooys, InclCofllract ClO135998Ldoc Ill. SCOPE SAP System SAP Modules Est Hours % (per year) IS-UtCCS DM-Device Management Support and Maintenance 200 12% I BM-Billing Management Support and Maintenance 200 12% FICA-Contract Account Finance Support and Maintenance 133 8% UT·CRMllcWeb -Customer Relationship Management 200 12% -Support and Maintenance BI -Business Intelligence Support and Maintenance 133 8% UCES -Utility Customer Electronic Services 133 8% Core ERP ERP-Core SAP modules Support and Maintenance 333 20% SAP Basis SAP BASIS consulting 333 20% Total 1667 IV. WORK MODEL Contract engagement with CONSULTANT primarily is based on Labor Hour for each Approved Task Order. Hourly rate is fixed according to rate schedule. Total labor hours and cost is not to exceed $250,000 annually. Each task order with CONSULTANT, except urgent system fix, will be reviewed and approved by SAP PMO, providing supporting material such as task scope; objectives, cost estimate, resource planning, and schedule are available. CONSULTANT's Account Executive will collaborate with CITY project manager and PMO to align objects, schedule, resource, and cost closely. V. DELIVERABLES For each task order assigned, Consultant must follow CITY's system design and development standards, to conduct the following tasks and produce deliverables: Conduct problem investigation, root cause analysis, problem resolution, and knowledge transfer on as-needed basis Prepare functional specification, technieal specification, testing plan, and training material Document configuration changes and process changes Others: Solution comparaison, gap analysis, etc VI. AREAS OF FOCUS Areas of Business Operation where support and maintenance consulting is imperative to sustain business continuity, to hnprove efficiency and fine tune process, 3 Professional Services Rev, June 2, 20 to S:IASDIPURCHISOLlClTATlONSlCURRENT BUYER-CM FOLDERSIKATHYlContra ctsICI013599S.sierra infos)'$, Inc\Contract Cl 0 135998Ldoc • DM-Device Management Support and Maintenance o Device and installation o Meter reading optimization and fine tuning, including meter reading unit and scheduling, implausible reading results setting and estimate read activation • BM-Billing Management Support and Maintenance o Creating Consolidated Rate structure for Retail Settlement, Distributor and Retailer consolidated Billing for Deregulated transactions o Configuration of Billing Schema, Rate Category, Rates and Operands for Industrial o Preparing specification for Print workbench requirement for custom specific application form, to display unbundled billing with Power, Water and Sewer contracts and Rate information. • FICA-Contract account Support and Maintenance o Configuring New Dunning Procedures and Dunning Levels with Dunning Activities o Creating functional specifications for Reset Clearing, Payments, Dunning, Security Deposits, Automatic Clearing, and Clearing rules • UT-CRM/IcWeb -Customer Relationship Management -Support and Maintenance o Base Customization like Product master, Business Partners, Organizational Mgmt, Lead MgmtXxx o Configuring IC Web client like Business Roles, Profile setup, Interaction records, Partner determination, broadcast messaging, Transaction launcher, Authorization Setup, o Creating Users for Web UI and integration between ECC and CRM. • BI -Business Intelligence Support and Maintenance o Redesigning BI Landscape to improve loading and Query performance o Creating custom reports and workbooks using BEx Analyzer • UCES -Support and Maintenance o Sustaining UCBS Utility Customer E-Service • ERP-Core Support and Maintenance Consulting o Plarming production support activities for ERP Core activities o Identify change management opportunities and implement organizational solutions involving functional department efficiency improvement and workload balancing • SAP Basis Consulting o SAP Solution Management evaluation and implementation o SAP Enterprise portal architecture 4 Professional Services Rev. June 2,2010 S:IASDlPURCHISOLlCIT ATlONs\CURRENT BUYER-CM FOLDERS\l<ATHY\Coll". elSIC 10 135998-Sierra iIlCosy" InclContract CI0135998I.doc [ , Low I L • Small number of users are affected. • Isolated incident. • Degraded performance and/or is difficult to use, • User requests general information, servioe or consultation, • Cosmetic enhancements • Report enhancements 5 days 5 days 2 2·3 weeks Requires resouroe estimation, City's approval, prioritization and scheduling I 4-6 weeks' I Requires resource 'II ... =' ~timatiOn, City's approval, prioritization and scheduling ._-L ___ . . . . . Professional Services Rev. June 2, 2010 S:IASDIPURCH\SOUCITATIONSICURRENT BUYER-CM FOLDERS\KATHYIContra cts\CI0135998-Sierr. infos;., Inc\Contract Cl 013S9981.doc EXHIBIT "C" COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions ofthis Agreement on a Time and Materials basis, based on the hourly rate schedule attached as Exhibit C-I. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit "A" ("Services") and reimbursable expenses shall not exceed $750,000.00 ($250,000.00 per year). CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. In the event CITY authorizes any Additional Services, the maximum compensation shall not exceed $750,000.00 ($250,000.00 per year). Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto's policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Long distance telephone service charges, cellular phone service charges, facsimile transmission and postage charges arc reimbursable at actual cost. All requests for payment of expenses shall be accompanied by appropriate backup information. Any expense anticipated to be more than $250.00, shall be approvad in advance by the CITY's project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY's project manager's request, shall submit a detailed written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT's proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-l. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY's Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. Professional Services 18 Rev June 2,2010 S:IASDIPURC!l\SOLlCITATIONSICURRENT BUYER-CM FOLDERSIKA THYlContra ctsICI0135998-Sierra infosys, InclContrac! ClOI35998l.doc [SCOPE ! i i IIS:U/CCS I i1 ~--' ____ M I 2 , 3 , I--4 , r-5 1---'" 6 i COREERP ! ! i '" EXHIBIT "C-l" HOURLY RATE SCHEDULE I LABOR CATEGORIES (e.g. Sr. Consultant, ' Lead, Consultant, Clerical, etc.) i ONSITE CONSULTING SAP ISU DM Support and Maintenance Sr. Consultant -----------,-, ____ M. SAP ISU BM-BILLING Support and Maintenance Sr. Consultant SAP ISU FICA Support and Maintcmmee ' Sr. Consultant ' SAP CRM & ICWEB Support and Maintenance Sr. Consultant SAP BI Support and Maintenance Sr. Consultant SAP UCES Support and Maintenance Sr. Consultant ERP-CORE Support and Maintenance FUNCTIONAL' SAP ESSIMSS, FI, HR, SD, MM, PM, WM, PS, CO,BCS,FA ___ M. CONSULTANTS ERP-CORE Support and Maintenance TECHNICAL ABAP, ALV, Workftow, Report, Painter, JAVA, JSP, HTML, Web Service, XML, , RFC,JCO BSP Architecture and Development CONSULTANTS .... ..--- HOURLY EXTENDED RATE 135 125 135 125 125 135 HOURLY RATE (HOURLY RATE 160 ! ... -----_ .... , 150 , ""-~ .... 160 , 125 125 ..... ~ ... 160 "'-" , Professional Services 19 Rev June 2, 2010 i i i I I I i S:IASDIPURCHlSOLICITATIONSlCURRENT BUYER·CM FOLDERS\KA THY\Contra elSIC! 0135998..s1erra inCosys, In.IContract CI01359981.doe '---.. ··1 7 I ERP-CORE Support and Maintenance 100 SAP Basis Is 1 BASIS CONSULTING ! I Sr. Con~uItant 100_ :~ I i ~--~ .. ! I Assumptions: Hourly Rates and implementation eosts cbange for any otber extra consulting services. 100 100 Professional Services 20 Rev June 2, 2010 S:\ASDIPURCH\sOLICITATIONSICURRENT BUYER-CM FOLDERS\KA llIY1Conlra elS\cI 0135998-Sierr. infosys, Ine\Contract CIOI3S998I.doc .- ._. TIlE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORFORA TlON AS INSUREDS UNDER THE POLICY SHALL NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE INSURED AGAINST ANOTIlER, BUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE INSUREDS, SHALL NOT INCREASE TIlE TOTAL LIABILITY OF TIlE COMPANY UNDER THIS POLICY, C. NOTICE OF CANCELLATION 1. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FORANY REASON OTHER THAN THE NON·PAYMENT OF PREMlUM, THE ISSUING COMl'ANY SHALL PROVIDE CITY AT LEAST A HURTY (30) DAY WRlTTEN NOTICE BEFORE THE EFFECTIVE DATE OF CAl'lCELLA TlON. 2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR TIlE NON·PAYMENT OFPREMlUM, TIlE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A TEN (10) DAY WRllTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION. NOTICES SHALL BE MAILED TO: PURCHASING AND CONTRACT ADMINISTRATION CITY OF PALO ALTO P.O. BOX 10250 PALOALTO,CA 94303 Professional Services 22 Rev June 2. 2010 S :IASDlPURCHISOLlCrrATIONSICURRENT BUYER-CM FOLDERSIKA THY\Contra e!SICI 0 11599li-Sicrra infusys, lnclContract C101359981.doc EXHIBITE TRANSITION PLAN . am enance Planning Setup Transfer . D I' ervlce e Ive > TMOOW'" ~",m'.OO"~KOOW.dg, ~t~port -.... , Establish scope • Setup connectivity and time!ines for remote access • Identify • Identify and deploy stakeholders & connectivity and ~ process owners access • Identify • Authorltation :r Organization • Sierra System • Define service levels • Support process ;== ~ • Transition plan • SAP account • Support Org • Authorization ;: • Support flow • Network Access • Sierra system = QQB'I QQB'I SAP PMO members SAP PMO members 0 SAP Basis :r ;:: lli!lrqi Engagement Manager Sierra Support Service Manager Engagement Manager Support consultant s ~ • Understand Business process, Configuration, Master data "' Customization • Understand and review change management process • On site training ticketing system • Blue prlnl • Scheduled jobs • Operation manuals • Customization specification • Interfaces .~ CUPA SAP PMO SAP Core Team AXON -as needed ~ d Engagement Manager Suooort Con,ullar • Reporting req • Tas~ Order planning , Prioritization • Perfonnance management • Scheduling • Cost conlrol • Performance • Slatus Report QQB'I SAPPMO SAP Core Team ~ Engagement Manager Support Service Manager Professional Services 2 4 Rev June2,:WIQ S:IASDIPURCH\SOLlClT A TIONSICURRENT BUYER-CM FOLDERSIKA THY\Conka c!sIClO 13599&-Sicrra Infosl"', Ine\Contract CI0!359981.doc CITY OF PALO ALTO OFFICE OF THE CITY CLERK January 20, 2015 The Honorable City Council Palo Alto, California SECOND READING: Adoption of Park Improvement Ordinance for Bowden Park (First Reading: December 15, 2014, PASSED: 9-0) ATTACHMENTS:  Attachment A: Bowden Park Improvement Ordinance (PDF) Department Head: Beth Minor, Acting City Clerk Page 2 *****NOT YET APPROVED***** ORDINANCE NO. ______ ORDINANCE OF THE COUNCIL OF THE CITY OF PALO ALTO APPROVING AND ADOPTING A PLAN FOR IMPROVEMENTS TO BOWDEN PARK The Council of the City of Palo Alto does ORDAIN as follows: SECTION 1. Findings. The City Council finds and declares that: (a) Article VIII of the Charter of the City of Palo Alto and Section 22.08.005 of the Palo Alto Municipal Code require that, before any substantial building, construction, reconstruction or development is commenced or approved, upon or with respect to any land held by the City for park purposes, the Council shall first cause to be prepared and by ordinance approve and adopt a plan therefor. (b) Bowden Park is dedicated to park, playground and recreational space. (c) The City intends to authorize the construction of certain park improvements within Bowden Park, as shown on the Schematic Improvement Plans (the “Plan”), attached as Exhibit “A”: (1) Replacing the children’s tot playground structures and rubberized surface with ADA accessible surfacing; (2) Renovating the fence and replacing damaged asphalt sections with new asphalt materials in the playground area; (3) Installation of a retaining wall and concrete edge in the playground area; (4) Renovation of the current irrigation system; (5) Planting of new plants and trees; (6) Renovating on-site furniture, including, without limitations, benches, a seat and a table as well as replacing a drinking fountain, trash and recycling receptacles and adding new tables and benches; (7) Installation of decomposed granite to protect two tree sections from the playground sand surface and a pathway for park access from Alma Street; (8) Installation of landscape metal header board at the edge of decomposed granite pathways; 140807sdl 00710427 1 *****NOT YET APPROVED***** (9) Installation of bike racks near the corner of North California Street and Alma Street; and (10) Installation of landscape bark mulch in the northeast and southeast section of the park (d) The project improvements will avoid protected trees and other sensitive resources, if any. In addition, existing park uses will be restored following the completion of project construction. (e) The project described above and as more specifically described in the Plan, attached hereto as Exhibit "A,” is consistent with park and conservation purposes. (f) The Council desires to approve the project described above and as more specifically described in the Plan, attached hereto as Exhibit "A.” SECTION 2. The Council hereby approves the Plan for the construction of the improvements at Bowden Park , and it hereby adopts the Plan, attached hereto as Exhibit "A,” as part of the official plan for the construction of the park improvements at Bowden Park. SECTION 3. The Council finds that the project to construct the facilities at Bowden Park will not have a significant impact on the environment and thus is categorically exempt from the preparation of environmental documents and/or significant environmental review under Section 15301 (Existing Facilities) of the California Environmental Quality Act (CEQA) Guidelines. // // // // // // // // 140807sdl 00710427 2 *****NOT YET APPROVED***** SECTION 4. This ordinance shall be effective on the thirty-first day after the date of its adoption. INTRODUCED: PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: _____________________________ ____________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: _____________________________ ____________________________ Senior Asst. City Attorney City Manager ____________________________ Director of Community Services ____________________________ Director of Administrative Services 140807sdl 00710427 3 *****NOT YET APPROVED***** Exhibit “A” 140807sdl 00710427 4 *****NOT YET APPROVED***** Exhibit “A” 140807sdl 00710427 5 City of Palo Alto (ID # 5421) City Council Staff Report Report Type: Consent Calendar Meeting Date: 1/20/2015 City of Palo Alto Page 1 Council Priority: Land Use and Transportation Planning Summary Title: Maybell Bicycle Boulevard and Churchill Enhanced Bikeway Concept Plan Approval Title: Approval of Concept Plan Line and Implementation Plan for the Maybell Avenue Bicycle Boulevard and Churchill Avenue Enhanced Bikeway Projects From: City Manager Lead Department: Planning and Community Environment Recommendation Staff recommends that Council approve the Maybell Avenue Bicycle Boulevard Project and Churchill Avenue Enhanced Bikeway Concept Plan Lines and Implementation Plans as shown in Attachments A and B. Executive Summary The Palo Alto Bicycle and Pedestrian Transportation Plan 2012 (Bike Plan) identifies Maybell Avenue Bicycle Boulevard as an existing bicycle boulevard with Georgia Avenue, Donald Drive, and El Camino Way as bike route connectors in the citywide bicycle route network. The Maybell Bicycle Boulevard project would provide a key link between the Bol Park Path, Gunn High School, the Park Boulevard/Wilkie Way Bicycle Boulevard, and the Park Blvd Bicycle Boulevard. The Maybell Avenue Bicycle Boulevard Project includes traffic calming measures to encourage both bicycle and pedestrian use, branding signage consistent with other bicycle boulevard facilities, high visibility green bicycle markings at key points to the boulevard, and provisions for studies to implement additional improvements at key intersections such as El Camino Real and Orinda Avenue. A new bike lane would be introduced to the west (Southbound) side of El Camino Way as part of this project. For the Churchill Avenue Enhanced Bikeway, coordination with the Palo Alto Unified School District (PAUSD) and the California Department of Transportation – Caltrans is required for City of Palo Alto Page 2 right-of-way access and possible future improvements at El Camino Real. Discussions with each agency will begin following approval of the Concept Plan Line. The City held four community outreach meetings for the Maybell Avenue Bicycle Boulevard project in 2013 and 2014 to develop the proposed concept plan (Attachment A), and two separate community outreach meetings were held as part of the development of the Churchill Avenue Enhanced Bikeway concept plan (Attachment B). The Planning & Transportation Commission voted unanimously to recommend approval of both projects on December 10, 2014. City Council approval will enable environmental review and final design of the Churchill project (currently included in the CIP), as well as installation of simpler improvements with independent utility (such as signage and minor striping) that can be implemented as part of other existing CIP projects. The Maybell Bicycle Boulevard project is not currently funded for environmental review and final design. Background The Bicycle & Pedestrian Transportation Plan 2012 includes a Proposed Bikeway Network of multi-use paths, bicycle boulevards, enhanced bikeway facilities, bicycle lane facilities, and bicycle routes. The Proposed Bikeway Network, provided in Attachment C, is the guiding policy document for the deployment of bicycle facilities in the City of Palo Alto. The Bicycle & Pedestrian Plan was developed through an extensive community outreach process that took place over 18 months through 2011 and 2012. The Council approved the Plan at its July 9, 2012 meeting. Implementation of the plan started in 2013 with the expansion of the Park Boulevard Bicycle Boulevard along Castilleja Avenue and Park Boulevard to Oregon Expressway and followed with the start of the planning phases of the Maybell Avenue Bicycle Boulevard and the Matadero Avenue-Margarita Avenue Bicycle Boulevard Projects. The City Council also authorized up to $1.2M per year over five years as part of the current year Capital Improvement Program (CIP) to help implement the plan. Discussion Maybell Bicycle Boulevard The proposed Maybell Avenue Bicycle Boulevard project would provide additional improvements along an existing Bicycle Boulevard and extend the route to include El Camino Way, Donald Drive, and Georgia Avenue, providing a connection to the Bol Park Class I Path connecting with Gunn High School to the west and the Park Boulevard/Wilkie Way Bicycle Boulevard to the east. At El Camino Way, the projects would expand on existing traffic calming measures and bicycle facilities by adding a new green bike lane as an extension of the existing green bike lane on East Meadow Drive to help improve the ride for school commuters. City of Palo Alto Page 3 The Maybell Avenue Bicycle Boulevard takes advantage of existing traffic calming features such as speed humps on Maybell Avenue, and bike lanes on East Meadow Drive, creating a connection between neighborhoods on the east side of Alma Street and connecting to Gunn High School, Terman Middle School, and Juana Briones Elementary School. This corridor sees substantial use of bicycle and pedestrian activity as a Safe Route to School, and commuter activities to the west side of Palo Alto. In general, the proposed improvements are separated into two groups: simple improvements that can be implemented easily, and more significant physical changes that would require additional environmental review and a more detailed final design before construction. Below is a summary of the proposed implementation plan for the Maybell Avenue Bicycle Boulevard project: Phase 1 – Traffic Calming Improvements (2015)  Speed Tables – A total of three to five (3 to 5) new speed tables are proposed along Maybell Avenue between Donald Drive and Arastradero Road, including a raised pedestrian crosswalk at the Gunn High School path connection. The number of speed tables is anticipated to start with three tables, and continued speed data collection and outreach would be conducted to determine if additional speed tables would be needed. The Gunn High School path speed table/crosswalk will be implemented later following additional community input during the Design phase.  Bicycle Lanes – A new green bicycle lane is proposed to connect East Meadow Drive and continue to just south of James Way. This bicycle lane would provide an extension to the heavily used green bike lane on East Meadow Drive, which terminates at El Camino Way. Due to limited right of way, a bicycle lane is not proposed for the northbound direction, and instead this plan proposes the use of green-back sharrows to compliment the southbound bicycle lane. On Maybell Avenue, a bike lane in the westbound direction previously ended just west of El Camino Real. Due to existing parking restrictions on the north side of Maybell, this concept plan includes extending the bicycle lane to Amaranta Avenue.  Parking Restrictions near Briones Park – The proposed concept plan includes time of day parking restrictions on the north side of Maybell between Amaranta Avenue and Juana Briones Elementary School. This would affect four single family homes and approximately four parking spaces. In conjunction with this restriction, parking on the south side along Juana Briones Park would be formalized with parking “T” pavement markers.  Share the Road Pavement markings – “Share the Road” pavement markings (sharrow) are a standard pavement treatment for bicycle routes that do not provide a dedicated bicycle lane and are used in Palo Alto and throughout the California. Although still City of Palo Alto Page 4 considered experimental traffic control devices, greenback sharrow markings are proposed to highlight the presence of bicyclists to motorists and to guide bicyclists where to position themselves on the roadway. The City has greenback Sharrows installed along Cowper Street – North of E Meadow Drive and on Channing Avenue – East of Guinda Avenue. This proposed concept plan includes the use of green back sharrows on Maybell Avenue and El Camino Way. Due to local residential characteristics, Donald Drive and Georgia Avenue are proposed to use traditional (non-colored) sharrows.  Bicycle Boulevard Branding and Wayfinding Signage – New signage at every intersection corner to brand the bicycle boulevard facility and wayfinding signage to highlight the path to points of interest. Phase 2 – Bicycle Boulevard Treatment Implementation (Implementation TBD pending Final Design)  Shared Use Path Extension – The existing sidewalk on the north side of Maybell Avenue is at the same height as the vehicle roadway, separated only by a concrete valley gutter in most areas. This concept plan includes providing additional width in the form of a shared path on the asphalt with the use of a textured, colored, or other treatment to distinguish the area for use by pedestrians and/or bicyclists.  Raised Intersections – The proposed concept plan includes raised intersections at the intersections of Maybell Avenue at Amaranta Avenue and at Coulombe Ave. The raised intersection and crosswalks would be at the same height as the sidewalks, and each approach would be ramped up similar to a speed table or raised crosswalk.  Crosswalk Improvements – Enhanced crosswalk markings at the Gunn High School/Bol Park Path on Georgia Avenue, and at the intersections of Maybell Avenue/Donald Drive and Georgia Avenue/Donald Drive. Phase 3 – Future Year Improvements (No Schedule)  Caltrans Project Study Report – Begin a study with Caltrans to determine the level of improvements at the El Camino Real & Maybell Avenue/El Camino Way intersection that are acceptable to the State of California. Churchill Avenue Enhanced Bicycle Way The proposed concept plan for the Churchill Avenue Enhanced Bikeway project would provide an improved connection between the Castilleja-Park Bicycle Boulevard to the existing Class I bicycle path that runs parallel to the Caltrain tracks on the west side. The proposed concepts would also extend the Class 1 path along Churchill Avenue up to the intersection with El City of Palo Alto Page 5 Camino Real, where an improved crossing at El Camino Real would connect to the future Stanford Perimeter Trails and onto the Stanford University campus. The Churchill Avenue concept plans would provide improved facilities for all modes including bicycles, pedestrians, and motor vehicles turning into Palo Alto High School. This corridor sees substantial use of bicycle and pedestrian activity as a Safe Route to School and use by automobile commuters who travel north and south through Palo Alto. Below is a summary of the proposed implementation plan for the Churchill Avenue Enhanced Bikeway project: Phase 1 – Traffic Calming Improvements (2015)  Time of Day Parking Restrictions – City Staff would outreach to the neighbors on the south side of Churchill Avenue between Castilleja Avenue and Miramonte Avenue and seek to incorporate time of day parking restrictions (no parking 7 AM to 7 PM). This would provide a wider area for bicyclists and or vehicles that want to turn right onto southbound Alma Street.  Bicycle Lane Ramp Connection – The proposed concept plan includes a small ramp for bicycles that wish to connect from the westbound bicycle lane onto the existing Class 1 pathway and/or to the pathway connecting to the Palo Alto High School campus without having to travel through the intersection of Castilleja Avenue and Churchill Avenue. The path connector ramp would be located approximately 30 to 50 feet east of the Palo Alto High School driveway. Phase 2 – Intersection Modification and Extended Pathway (Implementation TBD pending Final Design)  Intersection Modifications – The proposed concept plan line includes a substantial traffic signal modification at the intersection of El Camino Real and Churchill Avenue, with removal of the existing “pork chop” island, the addition of a pedestrian crosswalk across the north leg of the intersection, and the addition of a right-turn vehicle lane. Textured or color treatments, enhanced detection, and connection to Stanford University campus and trails are also proposed as part of this modification, which would require consultation with Caltrans, PAUSD, and Stanford.  Raised Pedestrian Crosswalks – The intersection of Castilleja and Churchill Avenues would also receive intersection modification treatments that include raised crosswalks that act as a speed table. A raised crossing is proposed as an option, both for crossing Churchill Avenue and the Palo Alto High School Driveway. In addition, a sidewalk extension (bulb-out) on the south-west corner is proposed to reduce the pedestrian crossing distance and accommodate rectangular rapid flashing beacons. Similarly, a raised enhanced crosswalk with optional bulb-out at Madrono Avenue is proposed. City of Palo Alto Page 6  Class I Pathway Extension – The proposed concept plan line includes extending the existing pathway that currently terminates at the Palo Alto High School Driveway, to the west and terminating at El Camino Real where the modified traffic signal would be designed to accommodate users the pathway crossing El Camino Real. This aspect of the project would also require consultation with Caltrans, PAUSD, and Stanford. Outreach and Planning and Transportation Commission Discussion and Recommendation The City held four community outreach meetings for the Maybell Avenue Bicycle Boulevard project in 2013 and 2014 to develop the proposed concept plan. Two separate community outreach meetings were held as part of the development of the Churchill Avenue Enhanced Bikeway concept plan, and both projects were reviewed by the Palo Alto Bicycle Advisory Committee (PABAC) and a Technical Advisory Committee comprised of representatives from PABAC, the Planning and Transportation Commission (PTC), and others with specific, technical expertise in the planning and design of bicycle facilities. On December 10, 2104, the PTC reviewed the proposed projects and voted unanimously, 7-0, to provide a recommendation for approval of the Concept Plan Line alignments to the City Council for both the Maybell Avenue Bicycle Boulevard and Churchill Avenue Enhanced Bikeway projects. The Planning & Transportation commission reviewed, asked questions, commented, and provided to City Staff and consultants on the concept plan lines. As part of the review, several key questions, comments and suggestions were discussed, and included the following:  Consider Time of Day parking restrictions on the west side of El Camino Way during the AM school commute peak,  Why is Mariposa/Churchill not included as a designated crossing for the project?  Use of in pavement, flashing lights versus rectangular rapid flashing beacons (RRFB),  Were there any community concerns that could not be addressed or conflicts?  Location of bike lane ramp to path on Churchill Avenue,  Consider dashed center line on El Camino Way to make passing safer (compared to existing double yellow).  Include adequate wayfinding signage,  Suggestion for instructional videos for new features and traffic devices. Resource Impact The near-term Phase 1 improvements that consist of simple striping, signage, or other approved traffic devices could be implemented in the immediate future using allocated funds to the Bicycle and Pedestrian Transportation Plan Implementation CIP (PL-04010). The Phase 2 improvements for the Churchill Avenue Enhanced Bikeway are currently funded for environmental review and final design as part of the El Camino Real & Churchill Avenue Intersection Improvements (PL-14000). The Maybell Avenue Bicycle Boulevard project is not City of Palo Alto Page 7 yet funded for environmental review and final design. The Phase 2 improvements for both projects are included in the Infrastructure Plan as approved by Council in June 2014. Policy Implications The Comprehensive Plan goals, policies, and programs that support the development of the Maybell Bicycle Boulevard and the Churchill Avenue Enhanced Bikeway project include:  Goal T-1: Less Reliance on Single-Occupant Vehicles  Goal T-3: Facilities, Services, and Programs the Encourage and Promote Walking and Bicycling  Program T-19: Develop, periodically update, and implement a bicycle facilities improvement program and a pedestrian facilities improvement program that identify and prioritize critical pedestrian and bicycle links to parks, schools, retail centers, and civic facilities.  Program T-22: Implement a network of bicycle boulevards, including extension of the southern end of the Bryant Street bicycle boulevard to Mountain View.  Policy T-25: When constructing or modifying roadways, plan for usage of the roadway space by all users, including motor vehicles, transit vehicles, bicyclists, and pedestrians.  Policy T-34: Implement traffic calming measures to slow traffic on local and collector residential streets and prioritize these measures over congestion management. Include traffic circles and other traffic calming devices among these measures. The Bicycle and Pedestrian Transportation Plan 2012 lays out the development of the Bicycle Boulevard network and prioritizes the corridors for development of these facilities. The Bike Plan objectives that are furthered by the development of the Maybell Avenue Bicycle Boulevard and Churchill Avenue Enhanced Bikeway include:  Objective 1: Double the rate of bicycling for both local and total work commutes by 2020 (to 15% and 5%, respectively).  Objective 2: Convert discretionary vehicle trips into walking and bicycling trips in order to reduce City transportation-related greenhouse gas (GHG) emissions 15% by 2020.  Objective 3: Develop a core network of shared paths, bikeways, and traffic-calmed streets that connects business and residential districts, schools, parks, and open spaces to promote healthy, active living.  Objective 4: Plan, construct, and maintain ‘Complete Streets’ that are safe and accessible to all modes and people of all ages and abilities.  Objective 5: Promote efficient, sustainable, and creative use of limited public resources through integrated design and planning. Environmental Review City of Palo Alto Page 8 A Mitigated Negative Declaration was approved by City Council for adoption of the Bicycle Plan on July 9, 2012. Certain aspects of Phases 2 of the Maybell Avenue Bicycle Boulevard project and the Churchill Avenue Enhanced Bikeway will require additional environmental review at a later time. Attachments:  Attachment A: Maybell Avenue Bicycle Boulevard Concept Plan (PDF)  Attachment B: Churchill Enhanced Bikeway Concept Plan Line (PDF)  Attachment C: Bike Network Map (PDF) PTC Packet Page 13 of 19 PTC Packet Page 14 of 19 PTC Packet Page 15 of 19 PTC Packet Page 16 of 19 PTC Packet Page 17 of 19 PTC Packet Page 18 of 19 ATTACHMNT B PTC Packet Page 19 of 19 Recommended Facilities and Conditions | 6-3 Alta Planning + Design Chapter 6 Map 6-1. Proposed Bikeway Network PTC Packet Page 11 of 19 6-4 | Bicycle + Pedestrian Transportation Plan City of Palo Alto Chapter 6 PTC Packet Page 12 of 19 CITY OF PALO ALTO OFFICE OF THE CITY ATTORNEY January 20, 2015 The Honorable City Council Attention: Policy & Services Committee Palo Alto, California Adoption of Procedure to Vote Before Holding Closed Sessions Recommendation The Policy & Services Committee considered and did not reach a recommendation on whether Council should amend its procedures to require that Council vote before holding closed sessions. The Committee forwards the matter to the Council for its consideration. Background The Brown Act recognizes that under limited circumstances the City Council may best consider certain matters in non-public closed sessions. Closed sessions are the exception to the general rule that Council meetings must be public. These exceptions are strictly limited, and specifically defined in state law. Unless the Brown Act explicitly authorizes a topic to be discussed in closed session, the Council may not hold a closed session. The most common types of closed sessions are: • Personnel matters (Gov. Code § 54954.5(e)) • Litigation (Gov. Code § 54954.5(c)) • Real estate negotiations (Gov. Code § 54954.5(b)) • Labor negotiations (Gov. Code § 54954.5(f)) The Council’s agenda must list the closed session and identify certain information pertaining to the matters to be discussed in closed session. The Brown Act lists the information that must be made public for each type of closed session. (See generally Gov. Code section 54954.5.) Before holding the closed session, the Council must publicly announce the closed session agenda item and receive public comment. Customarily, a closed session is placed on the Council’s agenda when the City Manager (or City Attorney, where litigation is involved) identifies the need for Council consideration of an issue that the Brown Act identifies as a permissible topic for closed session. In most cases, however, the Council has the authority to decide whether to actually hold the closed session. In other words, even where the law allows the Council to meet in closed session, it is not usually required that the Council do so.1 If a Council Member has a question about the basis for the closed session or believes that the item would be better addressed in open session, the Council 1 The exception to this general rule involves situations where state or federal law requires that the Council keep certain matters confidential, such as medical or other information involving the privacy rights of individuals. In these rare cases, the Council is prohibited from publically disclosing the protected information and may only discuss it in a closed session. Page 2 Member can raise those questions or concerns in open session when the item is called. If a majority of Council Members determine a closed session is not appropriate, the Council will not hold the agendized closed session.2 In Palo Alto, as in most jurisdictions, there has not been a structured process of voting before holding closed sessions. Rather, after the closed session agenda item is announced and public comment, if any, is received, the Mayor announces that the Council is retiring into closed session, and the Council typically adjourns to a private space to conduct the closed session without further process. Discussion On September 8, 2014, while considering the City’s response to the 2014 Grand Jury report, Council Members voted to refer to Policy & Services potential adjustments to the Council’s procedures to formalize the decision to go into closed session. This could be done by amending the Council’s Policies and Protocols to provide that before retiring into closed session, the Council would require a motion, second and majority vote to hold the closed session. As discussed above, even without this change in procedure, it is permissible for any Council Member to initiate a discussion about whether to go into closed session, and for the Council to discuss and vote on this procedural issue. Having a formalized procedure would ensure that it occur each time the Council holds a closed session. Most local jurisdictions do not have a formal process for voting on going into closed session. We are aware of one jurisdiction – San Francisco – where this process is in regular use by most Brown Act bodies. On October 21, 2014, the Policy & Services Committee considered this issue. The Committee discussed the advantages and disadvantages of a Council procedure requiring a vote each time the Council holds a closed session. A motion to recommend Council adopt such a procedure failed 2-2 (Schmid, Scharff yes; Klein, Price no). Staff Impact A potential change to the Council’s procedures will not have an impact on staff resources. Environmental Review This is not a project requiring environmental review. ATTACHMENTS:  Attachment A: 10-21-14 Policy & Services Staff Report (PDF)  Attachment B: 10-21-14 Policy & Services Minutes (PDF) 2 If the Council chooses not to hold an agendized closed session, it may not immediately take up the item in open session unless it has also been noticed as an open session item. In the absence of such a notice, the item must be placed on a subsequent agenda as an open session item. This ensures that the public is aware in advance that the Council will address the item in open session. Page 3 Department Head: Molly Stump, City Attorney Page 4 CITY OF PALO ALTO OFFICE OF THE CITY ATTORNEY October 21, 2014 The Honorable City Council Attention: Policy & Services Committee Palo Alto, California Discussion Regarding Possible Procedure to Vote to go Into Closed Session Recommendation Staff recommends that Council consider whether to amend its procedures to establish a structured process for voting on going into closed session. Background The Brown Act recognizes that under limited circumstances the City Council may best consider certain matters in non-public closed sessions. Closed sessions are the exception to the general rule that Council meetings must be public. These exceptions are strictly limited, and specifically defined in state law. The most common types of closed sessions are: • Personnel matters (Gov. Code § 54954.5(e)) • Litigation (Gov. Code § 54954.5(c)) • Real estate negotiations (Gov. Code § 54954.5(b)) • Labor negotiations (Gov. Code § 54954.5(f)) The Council’s agenda must list the closed session and identify certain information pertaining to the matters to be discussed in closed session. The Brown Act lists the information that must be made public for each type of closed session. (See generally Gov. Code section 54954.5.) Before going into closed session, the Council must publicly announce the closed session agenda item and receive public comment. Customarily, a closed session is placed on the Council’s agenda when the City Manager, in consultation with the Mayor, identifies the need for Council consideration of an issue (or the City Attorney whose litigation is involved) that the Brown Act identifies as a permissible topic for closed session. In most cases, however, the Council has the authority to decide whether to actually hold the closed session. In other words, even where the law allows the Council to meet in closed session, it is not usually required that the Council do so. (The exception to this general rule involves situations where state or federal law requires that the Council keep certain matters confidential, such as medical information or certain matters involving the privacy rights of individuals. In those cases, the Council is prohibited from publically disclosing the protected information and may only discuss it in a closed session.) Note however, that if the Council chooses not to go into an agendized closed session, it may not immediately take up the item publicly unless it is also noticed as an open session item. In the Page 2 absence of such a notice, the item must be placed on a subsequent agenda as an open session item. This ensures that the public is aware in advance that the Council will address the item in open session. In Palo Alto, as in most jurisdictions, there has not been a structured process to go into closed session. Rather, after the closed session agenda item requiring the full Council to vote is announced and public comment, if any, is received, the Mayor announces that the Council is retiring into closed session, and the Council typically adjourns to a private space to conduct the closed session without further process. On one recent occasion, a Council Member raised a question about whether a closed session was warranted. The Council discussed this procedural issue, decided not to go into closed session and directed that a discussion on the procedure be placed on a future agenda. This situation illustrates a permissible way to consider whether to go into closed session, but one that is not structured or formalized. Discussion On September 8, 2014, while considering the City’s response to the 2014 Grand Jury report, Council Members voted to refer to Policy & Services potential adjustments to the Council’s procedures to formalize the decision to go into closed session. This could be done by amending the Council’s Policies and Protocols to provide that before retiring into closed session, the Council would require a motion, second and majority vote to go into closed session. Even without this change in procedure and practice, it is permissible for any Council Member to initiate a discussion about whether to go into closed session, and for the Council to discuss and vote on this procedural issue. Having a specific procedure would formalize this process and ensure that it occur each time the Council goes into closed session. Most local jurisdictions do not have a formal process for voting on going into closed session. We are aware of one jurisdiction – San Francisco – where this process is in regular use by most Brown Act bodies. Staff Impact A potential change to the Council’s procedures will not have an impact on staff resources. Environmental Review This is not a project requiring environmental review. Department Head: Molly Stump, City Attorney Page 3 FINAL MINUTES Page 21 of 26 Policy and Services Committee Special Meeting Final Minutes 10/21/14 Council Member Klein did not agree. He wanted new nonprofit agencies to apply for grants. Chair Price concurred with extending the scope beyond the three partners. She asked if Staff had sufficient information. James Keene, City Manager, replied yes. 4. Discussion Regarding Possible Procedure to Vote to go Into Closed Session. MOTION: Council Member Klein moved, seconded by Chair Price to continue Agenda Item Number 4. Council Member Schmid felt the question was the amount of time needed to discuss the item. SUBSTITUTE MOTION: Council Member Scharff moved, seconded by Council Member Schmid to hear Agenda Item Number 4. Council Member Scharff advised that the question was whether to have a Motion to move into Closed Session. That would not require a great deal of discussion. Council Member Klein asked if Council Member Scharff was proposing the San Francisco process. Council Member Scharff replied no. The Council should vote to move into Closed Session rather than simply holding a Closed Session. Council Members should think about holding a Closed Session. Chair Price asked if there would be any criteria or guidance for holding a Closed Session. Council Member Scharff noted any discussion of whether to hold a Closed Session would be part of a public meeting. James Keene, City Manager, understood the Motion would not change the definition of a Closed Session or the reasons for holding a Closed Session. The current practice was to notice a Closed Session, and at the appointed time the Council moved to the Closed Session. Under the Motion, Staff would agendize a Council vote to move into a recommended Closed Session. The public would have an opportunity to comment on the appropriateness of holding a Closed Session. The City Attorney would advise the Council as to whether State law allowed the Council to hold a Closed Session. FINAL MINUTES Page 22 of 26 Policy and Services Committee Special Meeting Final Minutes 10/21/14 Council Member Scharff understood from the City Attorney that the Council had a choice whether to hold a Closed Session for almost all topics. Certain matters were required to be discussed in Closed Session. The better process would be a Council vote to retire to a Closed Session. Chair Price inquired whether Council Members would vote without any input from Staff regarding their recommendation for a Closed or Open Session. Council Member Scharff advised that a Council Member could move not to hold a Closed Session, at which point a Council Member could inquire about Staff's reasons for a Closed Session. Mr. Keene reported the discussion would focus on holding an open meeting beyond the standard of the Brown Act. Some situations could compromise Staff's ability to explain the need for a Closed Session. In that situation, the City Attorney could provide the Council with a confidential memorandum, but that might occur after the fact. Council Member Scharff suggested Staff simply state that Staff's reasons were confidential. Council Member Schmid recalled two instances in which the Council questioned holding a Closed Session. In circumstances similar to those two instances, a brief discussion of the issues would be helpful. Council Member Klein recalled moving an Open Session regarding interviews of finalists for the City Manager position in 2008. Council Member Schmid felt a formal process to raise concerns would be beneficial. Council Member Klein felt raising the issue of Closed Sessions encouraged future Council Members to vote against a Closed Session. Council Member Schmid noted five votes in support of an Open Session were needed. Council Member Klein believed Council Members would not support a Closed Session even though they knew a Closed Session was appropriate, because their vote would generate publicity. Council Member Schmid was concerned that a vote and discussion would further lengthen Council meetings. Council Member Klein would not support the Motion because the process was already in place. FINAL MINUTES Page 23 of 26 Policy and Services Committee Special Meeting Final Minutes 10/21/14 Council Member Schmid inquired whether a Council Member could call for a vote prior to every Closed Session. Molly Stump, City Attorney, reported that was permissible. Council Member Scharff noted some Council Members did not attend the proceedings in Chambers prior to retiring to a Closed Session. Council Member Klein believed a Motion could be offered at the beginning of a meeting when all Council Members were present. SUBSTITUTE MOTION: Council Member Schmid moved, seconded by Council Member Scharff to recommend the City Council vote to go into Closed Session before going into Closed Session. Council Member Schmid stated a vote was permissible; however, the Motion provided an official process. Council Member Scharff added that a vote would increase transparency. This process would signal the community that a discussion could occur. Council Member Schmid asked if a topic could be agendized as a Closed Session and an Open Session. Ms. Stump responded yes. In order to hear an item in Open Session, the item had to be agendized as an Open Session. Mr. Keene clarified that a topic had to be agendized as an Open Session to be heard at the same meeting. Ms. Stump indicated the topic could be continued to a future meeting. A topic could be agendized as both a Closed and an Open Session if there was some question as to the Council's wishes. Although not legally required, a note on the Agenda indicating one or both of those sessions might not occur would be good. Council Member Schmid believed the statement should clearly indicate a Closed Session or an Open Session was possible. Mr. Keene explained that any discussion held in Closed Session required by law would be effectuated subsequently through a public discussion and action by the Council. The public should understand that the Council, in a Closed Session, was giving direction to Staff who would return to the Council for action in a public forum. FINAL MINUTES Page 24 of 26 Policy and Services Committee Special Meeting Final Minutes 10/21/14 Council Member Klein did not believe there was a problem that warranted this action. A solution already existed. Chair Price concurred with Council Member Klein. SUBSTITUTE MOTION FAILED: 2-2 Klein, Price no 5. Auditor's Office Quarterly Report as of September 30, 2014. Council Member Klein inquired about the amount of time needed to discuss Agenda Item Number 5. Chair Price felt the item should be heard. Council Member Scharff indicated some time would be required to discuss the future status of policy. Harriet Richardson, City Auditor, reported the Franchise Fee Audit contained three objectives; two being performed by the City Auditor's Office and one by a consultant. Staff had almost completed their work on the two objectives. Information regarding the consultant's objective would be presented at a later time. The Utility Meter Audit was close to completion. Field work for the audit of Parking Funds was approximately 75 percent complete. With respect to the National Citizens Survey, the correct number of respondents was 796. The response rate was 27 percent, 2 percent lower than the previous year; however, 3,000 surveys rather than 1,200 were mailed to residents. Marketing efforts did not increase the rate of participation. The Sales and Use Tax Audit recovered $31,699. The City received two hotline complaints during the quarter, and Staff closed both as unsubstantiated. In the future, Departments would report directly to the Policy and Services Committee regarding the status of responses to audit recommendations. Within the quarterly report, she would provide a summary of overall activity during the quarter. Council Member Schmid suggested Audits of Franchise Fees and Utility Meters would not provide the greatest payback. Ms. Richardson indicated the Utility Meter Audit resulted from issues identified during the Inventory Management Audit. Council Member Schmid noted the numbers were higher for the National Citizens Survey. He requested a categorization of hotline complaints. Ms. Richardson advised that most complaints pertained to employees' use of time. In most instances, there was no evidence to support complaints. City of Palo Alto (ID # 5300) City Council Staff Report Report Type: Action Items Meeting Date: 1/20/2015 City of Palo Alto Page 1 Summary Title: City Council Salary Increase (2017) Title: Policy and Services Recommendation to Adopt an Ordinance Increasing Council Salary From $600/Month to $1,000/Month, Effective January 1, 2017 From: City Manager Lead Department: City Manager Recommendation The Policy and Services Committee recommends that the Council adopt the attached Ordinance to increase Council salaries, effective January 1, 2017, from $600/month to $1,000/month, and to clarify Council travel and expense allowance procedures. Background Council Members receive a salary of $600/month. This salary was set in 2001 and has not been increased since that time. On May 20, 2014, the Policy and Services Committee considered several possible Charter amendments relating to Council governance, including changes to council member compensation. The Committee decided not to pursue a Charter amendment with respect to council member salaries, and instead directed staff to provide additional information on changes that could be accomplished by ordinance. On June 17, 2014, the Committee reviewed survey data on council compensation from neighboring jurisdictions and recommended 2-1 (Klein, Price yes; Scharff no; Schmid absent) that the Council adopt an ordinance increasing salaries to $1,000 per month, effective January 1, 2017. Discussion As noted in the staff report presented to the Policy and Services Committee on June 17, 2014 (attached as Attachment A), council member salaries may be increased by 5% of the existing salary for each “calendar year” since the Council last set council member salaries. . A change in Council salaries may only be implemented at the beginning of a new council term. The last ordinance setting council member salaries (at $600 per month) was effective May 24, 2001.By January 1, 2017, fifteen full calendar years will have passed; thus, the maximum monthly salary Council could approve for January 1, 2017 is $1,050, or a 75% increase. City of Palo Alto Page 2 The attached Ordinance amends Palo Alto Municipal Code section 2.04.360 to provide an increase in Council salaries to $1,000 per month effective January 1, 2017. The Ordinance also updates and clarifies the Council’s travel and expense allowance procedures. Municipal Code section 2.04.350 provides that the Council may adopt a travel and expense policy and create a schedule for expense allowances by resolution. Currently, however, section 2.04.350 also sets expense limits for the Mayor and Vice Mayor at $200 and $50 per month, respectively. In practice, the Council has periodically revised expense allowances for all members, including the Mayor and Vice Mayor, by resolution. When there has been a discrepancy between the amounts provided by resolution and in the Municipal Code, the City has adhered to the resolutions as the most recent policy of the Council. This Ordinance would resolve any ambiguity going forward and clarify that the Council shall set expense allowances for all of its members by resolution. People, Strategy, and Operations staff has also updated the graphs and tables provided to the Policy and Services Committee based on feedback from the Committee. Staff identified and noted comparable market cities’ council member benefits, including health and retirement benefits for council members, and any miscellaneous benefits provided to council members, including life insurance, car allowances, electronic allowances, et cetera. Staff surveyed a total of 36 cities and included this data in the comparable market cities table (attached as Attachment B). At the Committee’s direction, staff has also removed from the council salaries average those cities that provide no salary to council members and the City of San Jose that provides a full time salary to council members. Resource Impact The proposed ordinance can be readily absorbed into future budgets. Environmental Review Adoption of this Ordinance is not a project under the California Environmental Quality Act (CEQA). Attachments:  Attachment A: June 17 2014 Policy and Services Committee Staff Report (PDF) (PDF)  Attachment B: Table for Council Terms Salaries (PDF) (PDF)  Attachment C: Ordinance to Increase the Salary of Council Members Effective (PDF)  Attachment D: Minutes of June 17, 2014 Policy and Services Committee (PDF) CITY OF PALO ALTO OFFICE OF THE CITY ATTORNEY June 17, 2014 The Honorable City Council Attention: Policy & Services Committee Palo Alto, California Discussion and Recommendation to Council Regarding Potential Ordinance Making Changes to Council Compensation On May 12, 2014, the Council considered a variety of possible Charter changes to Council Member seats and governance matters, as reflected in the attached staff report. (Attachment A.) Council voted unanimously to refer these items to the Policy and Services Committee for consideration and recommendation. On May 20, 2014, the Committee discussed the items and made recommendations to City Council on possible Charter amendments. These items are scheduled for Council on June 16, 2014. With respect to Council compensation, the Committee voted not to recommend a Charter amendment, but rather to consider changes that could be made by ordinance. The Committee directed staff to gather additional comparative data from neighboring jurisdictions and return to Committee on June 17th for further discussion. The Charter provides that Council may receive compensation in amounts not to exceed those provided in state law. (Charter, Art. III, Sec. 17.) By ordinance implementing this section, Council compensation is currently set at $600/month. (PAMC 2.04.360.) Council compensation was last updated in 2001. State law provides that city council members may be compensated in an amount not to exceed a cap that is graduated depending on the city’s total population. Once set, however, compensation may be increased not more than 5% per year (non-compounded) from the operative date of the last adjustment. In Palo Alto, this means that Council Member compensation may be increased 5% for each of the 13 years that have elapsed since the last increase, or $390/month, for a maximum possible compensation of $990/month. State law requires that any salary increase only go into effect at the beginning of the next council term, or January 2015. At the May 20, 2014, Committee meeting, staff distributed a survey that included population, charter city status, number of council seats, term limits, and council transition date for cities in Santa Clara and San Mateo Counties. Staff has updated the chart with additional salary information. (Attachment B.) Staff is also reattaching a chart prepared by the Los Angeles Times using data assembled by the California Controller in 2011, showing council compensation in all California cities. (Attachment Page 2 C.) While the chart is readable and places information in a helpful comparative context, it is somewhat dated. ATTACHMENTS:  Attachment A - May 12, 2014 P&S Staff Report (PDF)  Attachment B - Table for Council Terms Salaries (PDF)  Attachment C - Los Angeles Times Chart (PDF) Department Head: Molly Stump, City Attorney Page 3 CITY OF PALO ALTO OFFICE OF THE CITY ATTORNEY May 12, 2014 The Honorable City Council Palo Alto, California Discussion and Council Direction Regarding Potential November 2014 Charter Amendments Related to Council Seats, Including Term Limits, Beginning/End of Council Terms and Annual Reorganization Meeting, and Other Matters Recommendation Council should consider the recommendations of the Policy & Services Committee and provide direction to staff regarding any Charter or other legislative changes Council would like to make with respect to Council seats and governance matters, including: 1.Term Limits 2.Beginning and Ending of Council Terms and Scheduling of the Annual Reorganization Meeting 3.Other Matters, including possibly “Full Time” Service, Compensation, Districts, Direct Election of Mayor, or related matters Background In 2013, the Council raised several proposals for changes to Council seats, terms and other aspects of Council composition and structure. This report brings those issues back to Council for further discussion and direction. A Colleagues’ Memo dated February 4, 2013 (Klein, Schmid) expressed concern that in odd numbered years, when new Council Members begin service, there is a “gap” between January 1 and the first Monday business meeting in January, during which time Palo Alto does not have a full nine Council Members sworn and ready to conduct business, should an emergency arise.1 The Colleagues’ Memo also commented that the Council’s typical practice of using a regular Monday business meeting exclusively for ceremonial purposes means that important policy matters are not taken up until mid or late January. The Memo recommended that Council set the first business day of the calendar year as the date for the swearing in of new Council Members, the election of Mayor and Vice Mayor and the recognition of departing Council Members/Mayor/Vice Mayor, with no other business transacted at the meeting. Council considered the Colleagues’ Memo on February 4, 2013 and referred the item to Policy & Services for further consideration. 1 Palo Alto has an Emergency Standby Council, established annually and composed of former Council Members that can be activated to vote as Council Members in an emergency situation. ATTACHMENT A Page 2 On March 19, 2013, Policy & Services (Kniss, Klein, Holman & Price) heard the item and made the following recommendations: 1. Recommend that Council do all things reasonable and necessary to have newly elected Council Members sworn in on January 1st, and that the City Clerk make that a part of the package given to all candidates (4-0) 2. Recommend that the reorganizational meeting for election of Mayor and Vice Mayor in odd numbered years take place on the first business day in January (3-1, Kniss no) 3. Recommend that Council consider an amendment to the Charter to eliminate the “gap” problem (4-0) Also in the Spring of 2013, a second Colleagues’ Memo (Price, Kniss, Shepherd) recommended that Council consider a Charter Amendment to: (a) change Council term limits from no more than two consecutive terms, to no more than three consecutive terms, (b) reduce Council size from nine to seven members, and (c) consider other possible changes. The Memo commented that the two-term limit can restrict Palo Alto’s ability to secure leadership positions on important regional boards, and noted that Santa Clara County voters had recently increased permissible terms for County Supervisor to three. Regarding the number of seats, the Memo noted that it is unusual for a mid-sized city to have nine council seats, and that seven might provide a better balance between effectiveness and distribution of responsibilities. The Memo encouraged Council to consider reducing the Council to seven members in a future cycle, potentially fall of 2018. On June 3, the Council took up the 2nd Colleagues’ Memo and the recommendations from Policy & Services on the timing of the Council reorganization. The Council directed: 1. The City Attorney should draft language for a Charter Amendment that would extend terms from two to three, and, in the alternative, language that would eliminate term limits. 2. Staff should return for further discussion of all remaining items, including reduction of seats, compensation, any other matters including options for immediate or phased implementation of any changes. This item returns these issues to the Council for further discussion and direction. Discussion Procedural Requirements Charter Amendments. A Charter amendment would be required to change term limits, the number of seats, and the beginning/end of council terms. A charter amendment would also be required to increase council member compensation above the amounts authorized for general law cities. Council may put such a Charter amendment on the November 4, 2014 ballot. The Page 3 final date to call a local election and put a matter on the ballot is August 8th. Charter amendments require voter approval. A simple majority (50% of votes cast, plus 1) is required. Ordinances, Resolutions and Procedures. Other potential changes are within the Council’s authority to enact. Changes in the timing of the Council’s ceremonial meeting can be adopted by policy direction, resolution or amendment of the Council’s Procedures. Adjustments to Council compensation could be adopted by ordinance if they fall within the amounts authorized for general law cities, or put to a vote of the people if the Council so directed. Implementation of Changes. A Charter amendment is effective upon declaration of the canvass of results and transmission to the Secretary of State. If the Council wishes, however, language can be inserted into the Charter amendment providing that changes be implemented at a later date. Whether to do so is a policy matter for the Council to determine. Sitting council members have no vested right to continue in office under the same terms that applied at their election. Voters may amend the Charter to change the number of seats, term limits, and timing of terms, and may make those changes applicable to sitting members. Issue #1: Term Limits The Council requested language for two potential Charter amendments: (a) extending term limits from two to three; and (b) eliminating term limits. The operative language is contained in Charter Article III (Council), Section 2 (Number – Term). The following amendment would extend permissible terms from two to three: Sec. 2. Number - Term. Commencing July 1, 1971, said council shall be composed of nine members, each of whom shall be an elector and shall have been a resident of the city of Palo Alto for at least thirty days next preceding the final filing date for nomination papers for such office. The members of said council shall be known as councilmen, councilwomen, or council members and their terms of office shall be four years, commencing on the first day of January next succeeding their election. The terms of council members who took office on July 1, 1977, shall expire on December 31, 1981. Commencing January 1, 1992, no person shall be eligible to serve consecutively in more than two full terms of office as a member of the council. Any partial term of office longer than two years shall be deemed a full term. Terms of office commenced before January 1, 1992, shall not be counted when determining eligibility under this section. No Council Member shall serve more than three consecutive full terms of office. Any partial term of office longer than two years shall be deemed a full term. In the alternative, the following amendment would eliminate term limits: Page 4 Sec. 2. Number - Term. Commencing July 1, 1971, said council shall be composed of nine members, each of whom shall be an elector and shall have been a resident of the city of Palo Alto for at least thirty days next preceding the final filing date for nomination papers for such office. The members of said council shall be known as councilmen, councilwomen, or council members and their terms of office shall be four years, commencing on the first day of January next succeeding their election. The terms of council members who took office on July 1, 1977, shall expire on December 31, 1981. Commencing January 1, 1992, no person shall be eligible to serve consecutively in more than two full terms of office as a member of the council. Any partial term of office longer than two years shall be deemed a full term. Terms of office commenced before January 1, 1992, shall not be counted when determining eligibility under this section. If no language is included establishing an alternative implementation schedule, these amendments, if adopted by the voters on November 4th, would be effective in December 2014. This means they would apply to all sitting and future Council Members. If the Council directs, language can be drafted to provide for a later implementation date. Issue #2: Beginning and End of Terms; Scheduling of the Annual Reorganization Meeting The City Charter provides that Council terms begin on January 1st and end on December 31st. New Council Members may take the oath of office at any time on or after 12:01 a.m. on January 1. The oath cannot be administered effectively before January 1. Taking the oath of office is a prerequisite to taking official action as a Council Members. Council Members must be sworn in person, but not necessarily in a public ceremony; the oath may be taken privately. Typically the Clerk administers the oath, though other officials may be deputized to perform this duty.2 The City’s administrative offices are typically closed during the last week of December and on January 1. The City’s current practice is to swear in new Council members, elect the Mayor and Vice Mayor, and recognize outgoing Council Members for their service at the first Monday business meeting in January. No other official business is conducted at that meeting. The discussion at Council and Policy & Services centered around three goals: (1) eliminating or reducing the number of days when fewer than 9 Council Members are sworn and immediately ready to take official action, a problem that is primarily caused by the Charter language fixing the transition date as January 1st, which is a holiday; (2) allowing the new Mayor to make 2 At the federal and state level, it is relatively common for newly elected officials to take the oath privately at the earliest possible time, followed by a ceremonial public swearing in at a more convenient time. Page 5 assignments and appointments earlier in January; and (3) freeing up an additional Monday meeting for policy matters. Policy and Services made three recommendations, which are listed above. The first two recommendations can be adopted together or separately. They require only an action of Council giving policy direction. The Committee’s third recommendation – to consider amending the Charter to address the “gap” – could result in a system that provides for an earlier and more seamless transition between outgoing and incoming Members in December and the elimination of the potential “gap.” Such an amendment would also give Council the ability to elect the Mayor and Vice- Mayor in December, allowing the Mayor to make early assignments and freeing up an additional Monday in January for policy matters. If Council wishes to pursue a Charter amendment, we recommend the Charter be amended to:  Provide that Council terms begin on the first regular meeting of the Council that occurs after the canvass of the returns of the election and the declaration of results by the agency or officer authorized to make the declaration.  In addition, provide that council members hold office until successors are elected and qualified.  Provide for earlier selection of Mayor and Vice Mayor (current Charter Article III, Section 8 requires selection at first meeting in January). Under state law, the County Registrar of Voters completes the canvass of returns within 28 days. The County transmits the results to the City Clerk, who issues the declaration of results. This usually occurs in late November or early December. If the Charter were amended as described above, the first regular Council meeting after the Clerk’s declaration would mark the transition of terms. The Council would adopt the Resolution declaring the results, then the new members would be sworn.3 If for some reason a regular meeting were not held in December, terms of outgoing members would continue until a regular meeting is held, resulting in no “gap.” This approach to council transition is the one used by general law cities and by a number of neighboring charter cities. Other charter cities use the first regular meeting in January or a fixed date (typically January 1st) for the transition to occur. These approaches are alternatives that Council may wish to consider. Other Issues Related to Council Seats/ Governance Matters 3 Note that while the taking of the oath is a prerequisite to exercising official authority, it is not an element of “election and qualification” for office. Under the proposed Charter amendment, the term of newly elected council members would begin on the first regular meeting after the canvass of results and Clerk’s declaration. Page 6 In addition to these items, various Council Members and/or members of the community from time to time have raised additional questions about the organization and function of the Palo Alto Council. These include: 1. Should the Council be reduced from nine members to seven. 2. Should Council service be considered “full time,” with or without adjustments to compensation. Normally charter cities are not subject to State law limits on council member compensation. Palo Alto’s Charter however provides that council member compensation shall not exceed State law. Any compensation adjustments within the State law cap can be adopted by ordinance. Adjustments in excess of the State law limit would require a Charter amendment. 3. Should some or all Council Member seats be chosen by district as opposed to the City at-large. 4. Should voters elect the Mayor directly, for a four-year term. In addition, if the Council decides to place a Charter amendment on the ballot, the City Clerk recommends eliminating the requirement that the order of candidates’ names be determined by lot (Charter Art. VII, Sec. 3.) If this requirement is deleted, Palo Alto would follow the random name order set for each election by the County Registrar of Voters. Council Members may have additional items related to Council seats or the structure or the Council, which may be raised at this time. If Council wishes to pursue any of the ideas listed above, or other matters related to Council seats, staff will return in early June with further analysis. Timeline August 8th is the last day to call a municipal election and place a matter on the November 4 ballot. Resource Impact Modest resources in the City Manager’s Office, Clerk’s Office and City Attorney’s Office will be required to draft and implement the changes to term limits and beginning/end of council terms. The other items listed in this report require more complex analysis of resource implications. Reduction of the number of seats and direct election of Mayor could result in increased efficiencies and streamlining of workflow. If Council directs further work on any of these topics, staff will return with a fuller exploration of the resource implications. Policy Implications The items in this report are policy matters for the Council to determine, subject in many cases to voter approval. Page 7 Environmental Review Council governance matters are not projects subject to review under the California Environmental Quality Act. ATTACHMENTS:  Attachment A - Colleagues Memo dated 2-4-13 (PDF)  Attachment B - Policy and Services Staff Report dated 3-19-13 (PDF)  Attachment C - Policy and Services Committee Meeting Minutes dated 3-19-13 (PDF)  Attachment D - Colleagues Memo dated 6-3-13 (PDF) Department Head: Molly Stump, City Attorney Page 8 City of Palo Alto PALO COLLEAGUES MEMO ALTO DATE:February 4,2013 TO: City Council Members FROM:Council Member Schmid,Council Member Klein SUBJECT: COLLEAGUES MEMO FROM COUNCIL MEMBERS KLEIN AND SCHMID REGARDING ANNUAL COUNCIL REORGANIZATION MEETING Problem:Ourpresent practiceof holding our annual Reorganization meetingon the first business MondayinJanuary creates legaland practicalproblems. Proposed Solution:Council to direct staff to prepare the necessary Resolution or Ordinance to set the first business dayofthe calendaryearasthe date forthe swearing inofnew Council Members,the electionofthe Mayorand Vice Mayorand the recognition of departing Council Members/Mayor/Vice Mayor,with noother business to betransactedat such meeting. Discussion:Under our Charter terms of outgoing Council Members end at midnight on December 31. New Council Members cannot act until they are sworn in.By delayingthe swearing in untilas late as January 8 we run the riskof not havingsufficient Council Members on hand to act ifan emergency should arise. Further, when the Mayor isa departing Council Member, as was true in2012,he/she cannot serve in that position past December 31. Ifboth the Mayor and ViceMayor were departing Council Members we would have no person in those positions until the Reorganization meeting. Our present schedule also creates an unnecessary delay in getting down to business inJanuary. The newly elected Mayor cannot make appointments until she/he is in fact chosen.Thisdelays such appointments until mid-month.Further,by using the first business Monday solely for swearing in and reorganization we leave ourselves with only two Mondays (three when January has five Mondays) in January for regular business meetings,since the Martin Luther King holidayfallson the third Monday each year. Atthe very time when enthusiasm ishigh- particularly in years when new people are joining the Council -we in effect are dawdling.Please join us in supporting this simple change in our schedule. February 04,2013 Page 1 of 1 (ID#3513) c.tvof City of Palo Alto (id#3634) PALOALTO Policy and Services Committee Staff Report Report Type:Meeting Date:3/19/2013 Summary Title:Annual Reorganization Meeting Title:Review and Consider Recommendations to the City Council on Potential Changes to the Conduct of the Annual Reorganization Meeting From:City Manager Lead Department:City Manager Recommendation Draft motion: The Policy and Services Committee recommends that the City Council direct staffto prepare the necessary Resolution or Ordinance to amend the City's practice for conducting the City'sannual reorganization meeting as follows: Background On February 4,2013,the CityCouncil considered a Colleagues Memo from Council Member Klein and Council Member Schmid regarding the annual reorganization meeting. The Colleagues Memo,included as Attachment A,identifies a number of potential legal and practical problems associated with the City's current practice of holding the City'sannual reorganization meeting on the first business Monday inJanuary. The Council discussed potential changes to the City's current practice and ultimately referred the item to the Policy and Services Committee for further consideration. Discussion The City's current practice is to swear in new Council Members,elect the Mayor and Vice Mayor,and recognize outgoing Council Members at the first business meeting of each calendar year.A reception follows at the close of the meeting.No additional business is considered at the reorganization meeting.This memo identifies potential issues that the Committee may want to consider and potential options for changes to the City's current practice that Council Members and staff have raised. Considerations: CityofPaloAlto Page1 1. Under the City'sCharter,terms of outgoing Council Members end at midnight on December 31. New Council Members may not be sworn into office until January 1. New Council Members cannot act until they are sworn in. 2. The City typicallytakes a holiday break the last week of December and the first day of the new year (January 1). 3.IfCouncil Members are not sworn inon January 1, the City may not have sufficient Council Members to act in the case of an emergency.Inthis situation the Citywould initiate its Emergency Standby Council.The City'sEmergency Standby Council is composed of former Council Members that have indicated a willingnessto serve inan emergency. 4. The City's current practice delays the conduct of business until the second Council meeting in January.This isa time when enthusiasm and momentum is high. 5. The annual reorganization meeting provides a ceremonial opportunity to recognize the City's incoming Council Members and acknowledge outgoing Council Members for their service to the community. Attachment Bprovides a calendar of the month ofJanuary over the next four years and illustrates the first business day and first calendar day of each year. Potential Options for Changes to Current Practice (options are not mutually exclusive) 1. Set the first business day of the calendar year as the date for the meeting to swear in new Council Members, elect the Mayorand Vice Mayorand recognizedeparting Council Members, with no other business to be transacted at such meeting. 2. Swear in new Council members the first business day of the year individually in the Clerk's Office. 3. Keep the City's current practice of swearing in new Council members at the first business meeting of each calendar year and conduct additional City business after the reorganization.A reception may or may not follow the meeting. 4. Conduct the swearing in ceremony and reception at an event separate from the Council's first business meeting of the year. 5. Keep the City's current practice. Attachments: •Attachment A.Colleagues Memo (PDF) •Attachment B.Four Year Calendar (DOCX) CityofPaloAlto Page2 City of Palo Alto Palo Colleagues Memo ALTO DATE:February 4,2013 TO: City Council Members FROM:Council Member Schmid,Council Member Klein SUBJECT:COLLEAGUES MEMO FROM COUNCIL MEMBERS KLEIN AND SCHMID REGARDING ANNUAL COUNCIL REORGANIZATION MEETING Problem:Our present practice of holding our annual Reorganization meeting on the first business Monday inJanuary creates legaland practical problems. Proposed Solution:Council to direct staffto prepare the necessary Resolution or Ordinance to set the first business day of the calendar year as the date for the swearing inof new Council Members,the election of the Mayor and Vice Mayor and the recognition of departing Council Members/Mayor/Vice Mayor, with no other business to be transacted at such meeting. Discussion:Under our Charter terms of outgoing Council Members end at midnight on December 31. New Council Members cannot act until they are sworn in. By delaying the swearing in until as late as January 8 we run the risk of not having sufficient Council Members on hand to act ifan emergency should arise.Further,when the Mayor isa departing Council Member,as was true in 2012,he/she cannot serve in that position past December 31. Ifboth the Mayor and Vice Mayor were departing Council Members we would have no person in those positions until the Reorganization meeting. Our present schedule also creates an unnecessary delay in getting down to business in January. The newly elected Mayor cannot make appointments until she/he isinfact chosen. Thisdelays such appointments until mid-month.Further, byusing the first business Monday solely for swearing in and reorganization we leave ourselves with onlytwo Mondays (three when January has five Mondays)in January for regular business meetings,since the Martin Luther King holiday falls on the third Monday each year.At the very time when enthusiasm is high- particularly in years when new people are joining the Council -we in effect are dawdling.Please join us in supporting this simple change in our schedule. February 04,2013 Page 1 of 1 (ID #3513) At t a c h m e n t B. Fo u r Ye a r Ca l e n d a r - Mo n t h on Ja n u a r y JA N U A R Y 2 0 1 6 s M T W T F • i 1 2 3 4 5 6 7 8 9 1 0 11 12 13 1 4 1 5 16 1 7 18 19 2 0 21 2 2 2 3 24 25 26 2 7 2 8 2 9 3 0 31 J Fir s t Ca l e n d a r Day of th e Mo n t h / H o l i d a y • J A N U A R Y 2 0 1 5 fl s M T W T F S 1 2 3 4 5 6 7 8 9 10 11 1 2 1 3 14 15 16 1 7 18 1 9 20 21 22 23 24 25 26 27 2 8 29 30 31 JA N U A R Y 2 0 1 7 s M T W T F S 1 2 3 4 5 6 7 8 9 10 11 1 2 13 14 15 1 6 17 18 19 20 21 22 23 2 4 25 26 2 7 2 8 29 30 31 Fi r s t Bu s i n e s s Da y o f th e Mo n t h Itxo CITY OF PALO ALTO CITY COUNCIL EXCERPT MINUTES Special Meeting February 4,2013 Colleagues Memo From Council Members Klein and Schmld Regarding Annual Council Reorganization Meeting. Council Member Klein reported twice in the last 10-12 years,the City came close to having an emergency in early January.The flood in 1998 occurred on December 28,and the third heaviest rain storm In the history of San Francisquito Creek occurred on December 24 or 25,2012.If there was a need for an emergency Council meeting on January 1 or 2,in many years the Council would not have a quorum.Council Members who were reelected needed to take a new oath before they could act in the new term.If Council Members did not take their oath until January 6,7 or 8,they were not authorized to act. Molly Stump,City Attorney agreed.All Council Members who were elected to a new term needed to take the oath before they took any official action. Council Member Klein explained in the years five Council Members were elected,the City could conceivably not have a quorum.The easiest solution that did not require a Charter Amendment was to set the swearing in and reorganization date on the first business day of the year or January 2.The City Charter was out of sync,but a Charter Amendment required a vote of the people.Term ending dates could be earlier,but that would also require a Charter Amendment and vote of the people.The City Attorney correctly instructed former Mayor Yeh that he could not perform any actions as Mayor after December 31,2012,because he was no longer In office.Having the swearing in ceremony on the first Monday in January could result in a serious problem. MOTION:Council Member Klein moved,seconded by Council Member Schmid to request Staff prepare the necessary Resolution or Ordinance to set the first business day of the calendar year as the date for the swearing in of new Council Members,the election of the Mayor and Vice Mayor and the recognition of departing Council Members/Mayor/Vice Mayor, with no other business to be transacted at such meeting. Page1 of 5 EXCERPT MINUTES Council Member Schmtd noted four Council meetings in January and February were not business meetings.It made sense to have the organizational meeting on the first business day,and hopefully the first Monday would add a meeting to keep the Agenda moving. Council Member Kniss did not believe this had been a problem for many years.There was a historical precedent for holding the organizational meeting on the first Monday in January.The City liked the pomp and ceremony.She inquired whether anyone could be sworn in as early as January 1. Ms.Stump answered yes.The only people who needed to be sworn were folks who were elected to a new term.They were eligible to be sworn from the first moment of January 1 under the Charter. Council Member Kniss recalled that If the Council wished,it could extend the time period for the Mayor's service until January 7.She asked Council Member Klein If his term was extended in 1984 or 1985 because of extenuating circumstances. Council Member Klein stated the terms of Mayor and Vice Mayor were defined differently.Council Members left office at midnight on December 31. Mayors and Vice Mayors,if they were still Council Members,continued in office until their successors were elected.Former Mayor Yeh could not continue in office beyond December 31,because he was no longer on the Council.The extension of his Mayoral term for three or four weeks in 1985 was not extenuating circumstances;it was a nice honor by his colleagues. Council Member Kniss reiterated that the Mayor's term could be extended. Council Member Klein clarified that only a Mayor serving a new term or continuing on the Council could have his term extended.Former Mayor Yeh's term could not have been extended. Council Member Kniss concurred.That situation was not an issue,because Vice Mayor Scharff was on the Council.She inquired whether an emergency Council could be utilized at any time. Ms.Stump replied yes.Those individuals were available as provided by Ordinance in an emergency where the regular Council was not available. Council Member Kniss felt Staff could handle an emergency.A meeting on January 2 could interfere with holiday vacations.She did not understand why the Council was trying to fix this;it was not broken.The public enjoyed Page2 of5 CityCouncil Meeting Excerpt Minutes:2/4/13 EXCERPT MINUTES attending the ceremony.She would support sending the Item to the Policy and Services Committee if there was strong sentiment for that. Vice Mayor Shepherd was aware that Mayor Yeh could not perform any Council work after midnight on December 31.She asked if the candidate's oath was the same as the Council Member's oath. Donna Grider,City Clerk responded yes.The oath was administered to a candidate and then to a Council Member. Vice Mayor Shepherd inquired whether the oath was merely ceremonial. Ms.Stump explained the California Constitution provided that,before exercising official duties,local officials must take the oath of that office. Taking the oath as a candidate was not the same.Council Members needed to take the oath before exercising the duties of the office they were assuming under the City Charter on January 1. Vice Mayor Shepherd inquired whether the oath had to be administered to all Council Members at the same time. Ms.Stump indicated swearing in could be performed in private. AMENDMENT:Vice Mayor Shepherd moved,seconded by Mayor Scharff instead of having a Council Meeting the new Council Members are sworn In on the first business day of the year. Vice Mayor Shepherd believed the concern was having an official nine- member Council as soon as the year began. Mayor Scharff felt the pomp and ceremony on the first Monday was a community transition of power.It would be a shame to lose that tradition and many of the community.The practical issue was not having all Council Members sworn In,and the Amendment would take care of that issue.If an emergency occurred,the City would have sworn Council Members and a full contingent of Council Members.This was a situation of more perceived risk than actual risk. Council Member Berman supported the Amendment and original concern. The Amendment did not address voting for Mayor and Vice Mayor and the number of working meetings in January.He did not want to lose the community meeting of the reorganization.The Amendment was a good compromise on the issue.He did not believe the Council could require Council Members to be sworn on January 2. Page3 of5 City Council Meeting Excerpt Minutes:2/4/13 EXCERPT MINUTES Council Member Holman indicated the Motion had a conflict in that the first business day was not always January 2. The Motion also mentioned election of Mayor and Vice Mayor.The Mayor did not have more authority to take action than the Council majority did. A standby Council was available for service.There were a number of questions and issues that required more vetting. SUBSTITUTE MOTION:Council Member Holman moved,seconded by Council Member Klein to refer this Item to the Policy and Services Committee. Council Member Klein stated the Motion used the first business day.He would support the Substitute Motion.The Amendment may be out of order, because it moved the status quo which was not allowed.The Amendment was not a compromise,because it was already possible.He was concerned about any use of the Emergency Standby Council.There could be situations where both the Mayor and Vice Mayor were leaving office. The Council needed to protect themselves from that.The people's business was more important than a nice party. Council Member Burt recalled as recently as January 1,2010,both the Mayor and Vice Mayor were termed out, leaving no Council leadership. There was real confusion as to whether the outgoing Mayor was In charge when there was almost a flood at Chaucer Bridge on January 1,2006.He inquired whether the State Constitution and the Charter prohibited newly elected and reelected Council Members from taking the oath before January 1. Ms.Stump explained the Charter did not prohibit any oath taking wish to engage In,but the oath was ineffective to make one eligible to take authority as a Council Member until one was in the office,which was the first moment of January 1. Council Member Burt stated Mr.Borock asserted that Council Members had taken office prior to January 1 in the past. Ms.Stump indicated,with due respect to Mr.Borock,the office began at the first moment of January 1. Council Member Burt did not believe it was the intention of the community to rely on an Emergency Standby Council.He encouraged the Policy and Services Committee to consider adding a circumstance where if the Mayor Page4 of 5 CityCouncil Meeting Excerpt Minutes:2/4/13 EXCERPT MINUTES and Vice Mayor were termed out and only on that occasion,then the first meeting would be moved to the first business day of the year. Council Member Price supported the Substitute Motion,and agreed with comments made in support of the Substitute Motion. Council Member Kniss suggested the Council determine why it had an Emergency Standby Council;consider electing a Vice Mayor that would be in office longer than January 1 of the next year;and,consider actions of other cities in similar situations. Council Member Schmid urged the Policy and Services Committee to address the issue of only four business meetings in January and February. SUBSTITUTE MOTION PASSED:9-0 Page5 of 5 CityCouncil Meeting Excerpt Minutes:2/4/13 Slto policy and services committee MINUTES Regular Meeting Tuesday,March 19,2013 Chairperson Kniss called the meeting to order at 7:03 P.M. in the Council Conference Room,250 Hamilton Avenue,Palo Alto,California. Present:Holman,Klein,Kniss (Chair),Price Absent: AGENDA ITEMS 1.Consideration of a Recommendation to Council to Adopt an Ordinance Prohibiting Smoking in Three Public Parks. Chair Kniss wished to include Johnson Park,a small park used by many children. Council Member Holman suggested including Scott Park. Chair Kniss inquired about the size of Johnson Park. Greg Betts,Director of Community Services reported Johnson Park was about 2.2 acres. Council Member Klein noted Johnson Park was named after the first female obstetrics/gynecology doctor in the Palo Alto area. Chair Kniss stated two parks were added to the original three parks proposed for a smoking ban. Council Member Price suggested including Juana Briones Park,and asked if the proposal would return to the Parks and Recreation Commission (PARC) for discussion. Chair Kniss felt limiting the number of parks to six would not require PARC involvement. Policy&Services Meeting March 19,2013 Page 1 of17 MINUTES Council Member Price proposed Juana Briones Park,because it was used by all ages. Chair Kniss believed few people opposed a smoking ban in parks. Council Member Klein indicated the Policy and Services Committee (Committee)was establishing a rule for parks. Chair Kniss noted the City had 36 parks. Council Member Klein recommended the Committee list all the parks that a smoking ban did not apply to so that parks similar to the named parks were not omitted.He inquired about the number of parks containing less than 10 acres. Council Member Holman reported all parks in College Terrace contained less than 10 acres. Council Member Klein asked why the Committee wanted to distinguish among similar parks. Chair Kniss felt including that many parks required a discussion with the PARC.She was willing to double the number of parks included in a smoking ban. Council Member Klein suggested including all parks containing less than five acres. Chair Kniss inquired about the number of parks within the City that contained less than five acres.She felt additional Staff work was needed to phrase a recommendation in that manner.She inquired about the size of Scott Park. Council Member Holman felt it was probably 1/3 acre. Council Member Price requested the number of parks containing five acres or less. Mr.Betts named off parks and preserves in Palo Alto: Mitchell Park, Rinconada Park,Seale Park,Baylands Athletic Center,Esther Clark Nature Preserve,Arastradero Preserve,Baylands Nature Preserve,and Foothills Park. James Keene,City Manager wondered why smoking was allowed in Foothills Page 2 of 17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Park when the City staffed a fire station in that area during fire season. Council Member Price agreed with Council Member Klein's suggestion to broaden the scope of a recommendation. Chair Kniss wanted more information before moving in that direction,but estimated between 20 and 25 of the 36 parks contained less than five acres. Council Member Holman noted the Agenda Item was noticed for only three parks,and expressed concern that the public objected because it was not given an opportunity to provide input. Mr.Keene indicated the Committee had two concerns:1)broadening the scope of the recommendation from three parks to many parks and 2) a policy interpretation. Molly Stump,City Attorney reported the Committee could make a recommendation.There was a full hearing at the Council on the first reading,and then a second reading was required but said the Committee could direct Staff to broaden the Ordinance. Chair Kniss noted another question was whether the Committee should include all parks under a certain size.She noted Council Member Holman's concern regarding public reaction,and inquired about the size of Juana Briones Park. Mr.Betts reported Juana Briones Park contained 4.1 acres. Chair Kniss believed Juana Briones Park was the largest of the parks noted for inclusion. Ms.Stump stated the Committee could ban smoking in all parks or could name selected parks.She suggested that Staff could draft reasonable and supportable findings to ban smoking in all parks below five acres. Chair Kniss felt incremental increases worked better politically. Council Member Holman agreed with banning smoking in all parks;however, banning smoking in Foothills and Arastradero Parks was logical because of the fire hazard.She questioned the ability of the Planning and Transportation Commission (P&TC)to expand an Agenda Item without providing additional notice. Ms.Stump explained P&TC was distinct from all other Commissions.The Page 3 of 17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Council was able to determine how to use its Commissions.Not all policy matters were reviewed by Commissions.She said a policy item could be handled by the Council,or by a Committee and then the Council.Under the Brown Act,a full hearing was required with proper notice. Council Member Holman inquired whether the P&TC was able to expand the scope of an Agenda Item to be as broad as the Committee was asking. Ms.Stump stated much of P&TC's work was quasi-adjudicative,which was different.P&TC's work was governed by provisions of the Municipal Code, and that did not apply to this discussion. Mr.Keene stated Council policy allowed Council Members to place a recommendation on the Council Agenda through a Colleagues Memo.A Committee recommendation was not very different from a Colleagues Memo regarding process and notice requirements. Ms.Stump believed a smoking ban was in effect for Foothills Park. Mr.Betts reported a smoking ban was placed on trails in Foothills Park,but not on the meadow or in the picnic areas. Chair Kniss suggested expanding the smoking ban for Foothills Park.She viewed a smoking ban as a public health issue,and the Council was a guardian of community health. Mr.Betts reported Sarah Wallis Park contained 0.3 acres;Cogswell Plaza 0.5 acres;Lytton Plaza 0.5 acres;El Camino Park 12.2 acres;Eleanor Pardee Park 9.6 acres;El Palo Alto Park 0.5 acres;Mayfield Park 1.1 acres;Mitchell Park 21.4 acres;Monroe Park 0.55 acres;Rinconada Park 19 acres; Cameron Park 1.1 acres;Boulware Park 1.5 acres;Bowden Park 2 acres; Bowling Green Park 2 acres;Juana Briones Park 4.1 acres;Peers Park 4.7 acres;Ramos Park 4.4 acres;Bol Park 13.8 acres;Greer Park 22 acres; Heritage Park 2.01 acres;Hoover Park 4.2 acres;Hopkins Creekside Park 12.4 acres;Edith Johnson Park 2.5 acres;Foothills Park 1,400 acres;Esther Clark Preserve 22 acres;Pearson Arastradero Park 622 acres. Chair Kniss estimated between 10 and 14 parks contained less than five acres. MOTION:Council Member Klein moved,seconded by Council Member Price to recommend the City Council:1)adopt an Ordinance amending Section 9.14 to establish new smoking restrictions in all parks that are 5 acres or less in size;2)increase no-smoking buffer zones from 20 to 25 feet for Page 4 of 17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES consistency with Leadership in Energy and Environmental Design (LEED) standards;and 3)direct the Parks and Recreation Commission to consider and make recommendations regarding expanding a no-smoking regulation to possibly include other City parks and open space areas within two to three months. Mr.Betts indicated 17 parks contained less than five acres of a total of 34 urban parks and four open space preserves. Chair Kniss stated almost half the number of parks contained less than five acres,but only a small percentage of total acreage. Russ Cohen,Executive Director of Palo Alto Downtown Business and Professional Association supported a smoking prohibition in the three parks originally proposed for inclusion. Herb Borock reported Hoover Park contained approximately 6.4 acres after acquiring land from Hoover School.He noted that under the Brown Act,the Committee could only act on the three parks noticed.The PARC had to make policy recommendations for parks.He suggested the Committee refer the item to the PARC. Chair Kniss was comfortable with the City Attorney's statement that the Committee could recommend more than three parks. Mr.Betts revised his previous count to a total of 22 parks containing less than five acres. Council Member Holman requested Staff respond to Mr.Borock's comment that Hoover Park was larger than reported. Mr.Betts reported records indicated Hoover Park contained 4.2 acres. Mr.Keene indicated the acreage of Hoover Park would be clarified prior to the Ordinance being written. Ms.Stump noted the Ordinance would enumerate the parks being affected by the smoking ban. MOTION PASSED:4-0 Page S of 17 Policyand Services Committee RegularMeeting Minutes 3/19/2013 MINUTES 2.Discussion and Recommendation on the Process to be Used to Establish Guiding Principles/Core Values. James Keene,City Manager recalled that the full Council referred this item to the Policy and Services Committee (Committee)at the end of the Retreat.A second Retreat was scheduled to discuss Guiding Principles and Core Values. Council directed the Committee to propose a process for the Retreat,and directed Council Members to submit three Core Values to the Mayor.Staff received Council Members'proposed Core Values,and forwarded them to the Mayor.Staff proposed the Committee Chair and the Mayor work with Staff to organize the proposed Core Values to present to the Council at the next Retreat.Staff welcomed Committee recommendations regarding a process for use at the Retreat. Chair Kniss noted the Mayor would be involved in the process.She inquired when a Retreat could be held. Mr.Keene indicated Council Members requested a Retreat be scheduled for a weekday,which required facilitating scheduling for a Retreat in May. Chair Kniss believed Guiding Principles and Core Values concerned long-term goals and were easily understood by the public. Council Member Klein expressed concerns about defining a Core Value,the number of Core Values,and having topics that distinguished Palo Alto from other communities.Having too many Core Values was the same as having none,but he thought there should be more Core Values than Priorities.He preferred avoiding feel-good phrases.He requested Council Members reconsider Youth Well Being,which was a Priority which omitted other aspects of the population. Chair Kniss believed Healthy Communities Healthy Cities would include Youth Well Being. Council Member Klein noted mental health issues affected the entire population,not just youth. Council Member Holman recalled a comment at the Retreat that Healthy Communities Healthy Cities was a Core Value rather than a Priority.She was unclear about the purpose of the exercise,and was unsure about the number of Core Values that was needed.Many Core Values were included in the Comprehensive Plan.She questioned whether the list of Core Values should be the same as or different from Core Values contained within the Comprehensive Plan. Page6 of17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Mr.Keene noted a material difference among Guiding Principles,Core Values,and other terms.Values were internally direct.They were agreements or commitments among a group of people regarding the conduct of the group.He mentioned that the Council could use Core values to communicate the foundations of the City to the wider world. Chair Kniss explained the Council needed a docking place for topics not considered Priorities.Priorities were different from Guiding Principles or Core Values. Council Member Price agreed with comments regarding group conduct.She inquired whether the Council reviewed Core Values yearly. Mr.Keene believed Core Values would be ongoing,given the fact that a new set of Council members could revisit any of these topics. Council Member Price suggested the Sub-Committee review Vision Statements in each chapter of the Comprehensive Plan in order to refine values.Having a Mission Statement provided a framework for values and related to the Comprehensive Plan.At the Retreat,a time limit for Council discussion prevented lengthy self-examination. Chair Kniss agreed with the suggestion to review Vision Statements in the Comprehensive Plan,but was uneasy with Mission Statements because they required a great deal of time to draft.The Sub-Committee organized information in order to hold a Retreat.She inquired whether the Committee would agree to the Sub-Committee being comprised of the Mayor, Committee Chair,and City Manager. Council Member Klein favored that general policy,and asked if the Mayor was interested in being part of the Sub-Committee. Chair Kniss stated he was. Council Member Klein viewed the process as a series of questions.The Committee needed to draft a series of questions for Council consideration and some proposed language. Chair Kniss agreed,and suggested limiting the number of Core Values to four to six.She inquired whether Council Member Klein meant for the item to return to the Committee prior to holding a Retreat. Page7 of 17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Council Member Klein did not believe further Committee discussion was necessary. Council Member Holman had difficulty with setting a finite number of Core Values because a Mission Statement was helpful in reaching fewer Core Values. The Committee had to know what it was doing in order to establish a process. Chair Kniss believed the discussion indicated Priorities were not Core Values or Guiding Principles;Core Values and Guiding Principles were considered by some interchangeable.She thought it might be good to include a Mission Statement. Council Member Price suggested the number of Core Values be a guideline. She agreed with Council Member's Klein suggestion of drafting options for Mission Statements and providing a simplified list of Core Values.Vision Statements in the Comprehensive Plan provided some perfect phrases for Core Values or Mission Statements. Chair Kniss felt the Committee had to limit the number of Priorities/Core Values. MOTION:Council Member Klein moved,seconded by Chair Kniss to recommend the City Council:1)appoint the Mayor,Committee Chair,and City Manager as a Sub-Committee to organize Guiding Principles/Core Values submitted by Council Members;2)prepare drafts of Core Values/Mission Statement/Guiding Principles;3)provide recommendations as to which term to use;and,4)prepare clearly focused questions for Council discussion. Chair Kniss inquired whether the Motion stated a specific number of Core Values. Council Member Klein answered no because he thought the Sub-Committee should recommend a number. Chair Kniss suggested that number be five to seven. Council Member Price suggested the Sub-Committee review examples from other cities and Vision Statements in the Comprehensive Plan as part of the process. Page8 of 17 Policyand Services Committee RegularMeeting Minutes 3/19/2013 MINUTES Council Member Holman was not comfortable with a specific number,and suggested checking the City Charter because it might contain a Mission Statement. Chair Kniss reported the Mission Statement was no longer relevant. Council Member Holman opposed a specific number of Core Values. Chair Kniss explained the number was a guide or way to prevent having far too many Core Values Council Member Klein agreed with not having a specific number in the Motion. MOTION PASSED:4-0 Council Member Holman noted not all Council Members submitted proposed Core Values and asked if there was a time limit. Chair Kniss requested Staff send a final request for submissions. 3.Review and Consider Recommendations to the City Council on Potential Changes to the Conduct of the Annual Reorganization Meeting. Council Member Klein reported a Council Member's term of office expired at midnight on December 31,and a new Council Member was sworn-in on the first Monday of the new year.Therefore,on January 1 it was possible to have a Council with only four,five,or six Council Members.Use of an emergency Council was not feasible.He suggested Council Members be sworn-in on January 1 or 2. Chair Kniss inquired whether it was necessary for a Council Member to be sworn-in in person. Molly Stump,City Attorney reported Council Members had to be sworn-in in person,but not in public.She mentioned that the ceremony could be held in private,and other people could be deputized to swear-in the Council Member's. Council Member Klein noted a problem arose when emergencies occurred in late December or early January,and the Council did not have a quorum to conduct business.Typically,the Mayor continued in office until his successor was elected;however,the Mayor's term ended on December 31 and was no Page9 of 17 Policyand Services Committee RegularMeeting Minutes 3/19/2013 MINUTES longer qualified to serve as a Council Member. If the Vice Mayor along with the Mayor were not qualified to serve as Council Members,then the Council was without both leaders beginning on January 1.These problems arose only in odd years,because Council elections were held in even years. MOTION:Council Member Klein moved,seconded by XXXX to recommend the City Council hold the swearing-in ceremony and election of Mayor and Vice Mayor on the first business day of the year in odd years. MOTION FAILED DUE TO LACK OF A SECOND Chair Kniss indicated the first business day was January 2 and said there were a number of other issues that were not addressed. Council Member Klein felt swearing in Council Members was the primary goal. Chair Kniss inquired whether Council Member Klein wished to hold the reorganizational meeting in the evening of January 2. Council Member Klein suggested it be held in the evening or afternoon. Chair Kniss noted the Council's Winter Break typically extended through that Friday.Holding the reorganizational meeting at that time required Council Members to return early from vacation. Council Member Klein indicated the reorganizational meeting was held on the first business day of the year only in odd-numbered years. Chair Kniss suggested the City Manager and emergency personnel handle emergencies if the Council did not have a quorum.If the Council had a quorum but no Mayor or Vice Mayor in place,then the longest-serving Council Member would act as Mayor. Council Member Klein felt it was possible for Council Members to return from vacation every other year to tend to City business. Council Member Holman noted Staff often scheduled vacation time over the holidays,and was unavailable.School schedules were also a consideration in determining the Winter Break.She asked if the reorganizational meeting would be held on the first business day of the year or on January 1. Council Member Klein stated the first business day. Page 10 of17 Policy and ServicesCommittee Regular Meeting Minutes 3/19/2013 MINUTES Council Member Holman inquired whether the swearing-in of Council Members occurred on January 1. Council Member Klein suggested the Council strongly encourage new Council Members to be sworn-in on January 1. Council Member Holman asked if the Council could require Council Members be sworn-in on January 1. Chair Kniss suggested changing the City Charter regarding end of term provisions because other cities held swearing in ceremonies and reorganizational meetings as soon as election results were certified. Council Member Holman asked when election results were certified. Ms.Stump reported that depended on how quickly the County Registrar worked;however,it was usually the first week in December. Chair Kniss stated results could not be certified any sooner than 28 days after the election. Council Member Holman inquired about the process for changing the reorganizational meeting to a date in December. Ms.Stump explained a Charter Amendment had to be proposed by the Council,placed on the ballot,and approved by a vote of the electorate.The City's Charter was unusual in that it stated a conclusion date of Council terms. Council Member Holman preferred to avoid the cost of an election,and asked if there was a way to amend the Charter without an election. Ms.Stump Charter responded no.Amending the Charter required a vote of the people. Council Member Price supported encouraging Council Members to be sworn- in on January 1,and inquired whether it was simpler to state the first business day or January 1. Ms.Stump reported the Council could direct the City Manager to ensure that the appropriate Staff was available to swear-in Council Members at the first moment a Council Member was eligible to be sworn-in,or January 1.Taking the oath of office was a voluntary action,and the Council was not able to require Council Members to be sworn-in on January 1.She suggested that Page11 of17 Policyand Services Committee Regular Meeting Minutes 3/19/2013 MINUTES the Council schedule a meeting on January 1,assuming a quorum was present. Council Member Price proposed that newly elected Council Members be encouraged to take the oath on January 1. Chair Kniss questioned whether a Council Member had to be in the State to take the oath of office. Ms.Stump said she would review the location issue,because she was unsure whether a Council Member was required to be in the jurisdiction or in the State to take the oath of office. Chair Kniss separated the issues of Council Member's swearing-in from a date for the reorganizational meeting.She inquired whether Council Member Klein proposed holding a reorganizational meeting on the first business day in January in every other year. Council Member Klein responded yes.The ceremonial aspect and celebration continued to be held on the first Monday of the year.Voting for Mayor and Vice Mayor was held on the first business day of the year. Chair Kniss noted holding the reorganizational meeting on January 2,2015 required changing the Council Winter Break. Council Member Klein indicated the Winter Break start date could be adjusted. Chair Kniss was not in support of that point. Council Member Price inquired whether Council Member Klein would consider setting January 3 for the election of Mayor and Vice Mayor,the second business day. Council Member Klein indicated the second business day in 2015 was Monday.In 2017,the first business day was Tuesday,January 3. Chair Kniss suggested holding the reorganizational meeting on the first business day after the end of Council's Winter Break. Council Member Price asked if the second business day of the year was agreeable. Page12 of 17 Policy and Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Council Member Klein stated the second business day left a gap of five days in 2017. Chair Kniss suggested holding the reorganizational meeting on January 5, 2015 and January 3,2017,and wanted to include language that encouraged Council Members to be sworn-in on January 1. Council Member Klein agreed with encouraging Council Members to be sworn-in on January 1,and added the Council needed to direct the City Manager to ensure that Staff was available to assist in the swearing-in process. Chair Kniss inquired whether Council Member Klein agreed to the two dates for the reorganizational meeting. Council Member Klein answered no. Council Member Holman asked why the reorganizational meeting could not be held on January 2,2017. Council Member Klein explained that was a holiday. Chair Kniss noted Staff would not be working on a holiday. Council Member Price recalled the City Manager could require an individual be present to conduct the swearing-in. Chair Kniss wished to choose two dates for the reorganizational meeting in 2015 and 2017. Council Member Klein chose January 2 in 2015 and 2017. Chair Kniss asked if he wished to keep those dates even though they were holidays. Council Member Klein replied yes. Council Member Price inquired whether Council Member Klein proposed separating the selection of Mayor and Vice Mayor from the celebration. Council Member Klein answered yes. Council Member Price supported scheduling the first Monday for the celebration with the Mayor and Vice Mayor already in place. Page 13 of 17 Policyand Services Committee RegularMeeting Minutes 3/19/2013 MINUTES Council Member Klein suggested amending the Charter to avoid the awkward process. Ms.Stump reported Staff would follow Council direction. Chair Kniss suggested adding a Charter Amendment to the ballot in 2014. Council Member Holman was concerned about the cost of an election,but felt a Charter Amendment was cleaner.A gap existed between Council Members being sworn-in on January 1 and a reorganizational meeting being held on the first business day. Council Member Klein proposed amending the Charter to hold the reorganizational meetings in December or to have Council Members serve until successors were sworn-in. Council Member Price agreed that was better. Chair Kniss also agreed,and inquired whether an emergency Council meeting was needed in the past on a holiday. Council Member Klein indicated that there were three different occasions that came close to requiring emergency Council meetings. Ms.Stump clarified that January 2 was the first business day of 2015 and 2017. Chair Kniss reiterated that new Council Members would be sworn-in on January 1 if possible,and a meeting to elect the Mayor and Vice Mayor were held on the first business day in 2015 and 2017. Council Member Price clarified that they were talking about odd numbered years. Chair Kniss agreed with swearing-in Council Members on January 1. Council Member Holman inquired whether that worked with moving the organizational meeting to December. Council Member Klein suggested the Committee ask the City Clerk about the cost of an election to amend the City Charter. Page 14 of 17 Policy and Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Chair Kniss believed the January 2 dates for organizational meetings were a compromise until the Committee discussed it fully at another meeting. Council Member Holman suggested a series of Motions that began with moving the swearing-in date to January 1 for all newly elected Council Members. Council Member Kniss recalled that Council Members were not required to be sworn-in on January 1. Council Member Klein noted incumbent Council Members reelected to office were not official Council Members from January 1 until sworn-in. Chair Kniss inquired whether reelected Council Members were not officially Council Members from January 1 until they were sworn-in. Ms.Stump explained a Council Member who served four years was out of office at midnight on December 31, and were not eligible to act as a Council Member. MOTION:Council Member Klein moved,seconded by Council Member Holman to recommend to the Council that it do all things reasonable and necessary to have newly elected Council Members sworn-in on January 1; and the City Clerk make that a part of the package given to all candidates. MOTION PASSED:4-0 MOTION:Council Member Klein moved,seconded by Council Member Holman to recommend to the Council that the reorganizational meeting for election of Mayor and Vice Mayor in odd-numbered years take place on the first business day in January. MOTION PASSED:3-1 Kniss no MOTION:Council Member Klein moved,seconded by Council Member Price to recommend to the Council to consider,depending on information from the City Clerk regarding cost,the possibility of a Charter Amendment to eliminate this problem. MOTION PASSED:4-0 Chair Kniss suggested the Committee obtain parameters for amending the Charter in two to three months. Page 15 of17 Policy and Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Council Member Holman noted the Council would meet the first business day of January for its reorganizational meeting,and that they retain the first regular Monday meeting for celebration. Chair Kniss indicated the Mayor and Vice Mayor would not be elected at the first regular Monday Council meeting. Council Member Klein explained in odd years,the reorganizational meeting occurred on the first business day,and the ceremonial event occurred the following Monday. Council Member Price appreciated the modification to explore the possibility of moving the reorganizational meeting to December. Chair Kniss referred the issue of a Charter Amendment to the City Clerk and noted an ending date for the Winter Break was not set. Ms.Stump stated the Winter Break was scheduled to begin on December 20, 2013. Chair Kniss indicated the Winter Break could end on January 3,2014;in 2015,it had to end a day earlier. FUTURE MEETINGS AND AGENDAS Sheila Tucker,Assistant to the City Manager noted Staff would return to the May 2013 meeting with vehicle habitation and an update on the emerging technologies pilot program for the April 2013 meeting. Council Member Price suggested Val Fong and Thomas Fehrenbach be present for the emerging technologies update. Ms.Tucker anticipated the emerging technologies pilot as an informational item. Chair Kniss hoped the City Clerk could provide a report regarding amending the Charter at the April or May meeting. Council Member Holman inquired whether the recommendation for a Charter Amendment would be presented to the Council. Chair Kniss answered no and said it would return to the Committee. Page 16 of17 Policy and Services Committee Regular Meeting Minutes 3/19/2013 MINUTES Molly Stump,City Attorney anticipated a Staff Report would consider election date options for a Charter Amendment,cost estimates for an election,and a survey of surrounding jurisdictions with options for framing the Amendment. Council Member Holman inquired whether recommendations other than the Charter Amendment would be presented to the Council with a note that the Policy and Service Committee was considering a Charter Amendment. Chair Kniss responded yes. ADJOURNMENT:Meeting adjourned at 9:00 P.M. Page 17 of 17 Policyand Services Committee RegularMeeting Minutes 3/19/2013 City of Palo Alto palo Colleagues Memo ALTO DATE:June 3,2013 TO: City Council Members FROM:Council Member Price, Council Member Kniss,Vice Mayor Shepherd SUBJECT: COLLEAGUES MEMO FROM COUNCIL MEMBERS KNISS,PRICE AND VICE MAYOR SHEPHERD REGARDING POTENTIAL CHARTER CHANGE INITIATIVES FOR COUNCIL TERMS,NUMBER OF SEATS AND OTHER RELATED MATTERS FOR NOVEMBER 2013 BALLOT Description Recommend that Council discuss and consider directing the City Attorney to return with language at the June 10,2013 meeting for a draft Charter Amendment regarding possible changes: 1) Under the Charter, council members are limited to serving two consecutive four-year terms.We recommend that the Council propose a Charter amendment to extend permissible terms to three, 2) That the Council sizebe reduced from nine members to seven. Furthermore, that staff consider the various options for timing of such a reduction with respect to the election cycle if this were to be considered,and 3) Other charter items whichshould be considered ifthese changes were brought forward. Background:Item 1,Term Limits In1992 the City limitedcouncilmembers to two terms. Althoughterm limitsinthe 1980swere an immerging actionbymanyelected bodiesthroughoutthe state and nation,recently the voters ofSanta Clara Countydecided to change the limitationon terms for Supervisorsfrom two terms to three.We believe this isa good idea that PaloAlto voters should consider. Term limitsplaya valuablefunction of bringing new people intogovernment. Onthe other hand,there isa steep learning curve required to be an effective council member.PaloAlto council members serve on regional planningand regulatory bodies with complex responsibilities,for example preserving the Bay,countywide public transit,regional water planning,gas/electric regulation,ABAG,VTA,Caltrain and more.To effectively represent Palo Alto's interests,the city's representatives need time to gain expertise and build seniority on these bodies.Term limits interrupt this process.Under the current charter,members can sit out an election cycle and re-runfor two more terms, but we considerthis disruptive and not in the City'sinterest.We think PaloAltowill be better served by extending consecutive terms. June 03,2013 Page1of3 (ID#3874) Recommendation 1 We think countyvoters struck the right balance by keeping term limits but extending the number of terms from two to three.Palo Alto should consider following their lead. Background:Item 2,Council Seats The size of the Palo Alto CityCouncil body of nine members is unusual for municipal government for a city of our population.Although reduced in 1971 from 15 to 9 members,we believe that council should discuss the merits of reducing the body of government further from nine to seven members.It is typical for municipalities to have a smaller council.Menlo Park is a five member council,we consider this to be too small.On the other hand,Mountain View has seven and we think that this could bring efficiencies of meeting effectiveness and workload which deserves discussion and consideration while also reducing costs. Our Charter established a council/manager form of government making council the legislative body of the City. It sets policy and establishes the City's overall priorities and direction.The Cityis run through the professional expertise of four Council Appointed Officers (CAOs),the City Manager,Attorney,Auditor and Clerkwho administer the City business and serve at the pleasure of the council.The rotation of Mayor and Vice Mayor are elected each year through the council member body and their role isfor a period of time,customarily one calendar year. Council members are elected at large to a four-year term ina general municipal election,four members during a Presidential year and fiveduring the mid-term congressional elections.In 2014 there will be an election of five council members.We consider that a possible reduction of council members might need to occur during a future mid-term election cycle,perhaps during the election cyclein 2018 for two reasons;1)the mid-term isa likely period to reduce elections from five to three council members,and 2)current seats from this last election cycle (four members)were elected for their first term and could disrupt the developing efforts and measured experiences of colleagues representing various regional organizations and related expertise. Recommendation 2 That council discuss the merits of a reduced body and consider having the City Attorney prepare draft languageto reduce the mid-term elections ofcouncilmembers from fiveto three in the year 2018 for the June 10,2013 council meeting. Background:Item 3.Other In the event that council size is reduced,elected members would need to manage more liaison positions, roles and appointments which will impact their abilityto serve intime and quality. Additionally,serving on the CityCouncil demands a significant amount of time, including preparingand attending meetings, meeting withthe communityand attending events. We recommend that council discuss this impact,consideran increaseto the $600per month (plus benefits)stipend,to accommodate this possible change. Althoughthis isnot a Charter change, June 03,2013 Page2of 3 (ID#3874) we think that at the appropriate time and if the voters reduce council members the Finance Committee should take up the task of discussing council member pay. Furthermore,there may be other charter changes which are not identified in this memo based on these possible changes to the election process.We recommend that staff help identify these changes for the purposes ofconsideration at the June 10 meeting. Recommendation 3 That council discuss these items and direct staff to identify a thoughtful process/changes to help address the various requirements for Council members for the meeting ofJune 10,2013. Financial Impact: When this item returns to Council,the Clerk should report the estimated cost ofone or more Charter amendment measures for the November 2013 ballot.Additionally,prepare an estimate ofadministration expenses for reduction of work from nine to seven council members. June 03,2013 Page 3of 3 (ID #3874) SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 1 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? CITY OF PAL O ALTO 66,363 YES 9 2 TERMS $600 TOWN OF ATHERTON 7,191 NO 5 COMMENCE AT THE DECEMBER COUNCIL MEETING FOLLOWING THE NOVEMBER ELECTION NO LIMIT $0 No CITY OF BELMONT 26,491 NO 5 COMMENCES AT THE NEXT REGULAR COUNCIL MEETING AFTER THE CANVASS BY THE COUNTY (USUALLY WITHIN 28 DAYS OF THE ELECTION) 2 TERMS $390 No CITY OF BRISBANE 4,394 NO 5 COMMENCES THE TUESDAY SUCCEEDING THE ELECTION WHICH IS THE FIRST TUESDAY FOLLOWING THE FIRST MONDAY IN NOVEMBER NO LIMIT $150 No CITY OF BURLINGAME 29,660 NO 5 COMMENCES THE FIRST MONDAY IN DECEMBER OF EVERY ODD YEAR NO LIMIT $590 No CITY OF CAMPBELL 40,272 NO 5 COMMENCES THE FIRST TUESDAY IN DECEMBER 2 TERMS Current: $619.90 Jan 2015: $650.90 No; Just approved 5% increase to be effective Jan 5, 2015 TOWN OF COLMA 1,470 NO 5 COMMENCES ON THE TUESDAY AFTER THE GENERAL MUNICIPAL ELECTION NO LIMIT $924 No; just increased Nov 2013 CITY OF CUPERTINO 60,009 NO 5 COMMENCES ON THE NEXT REGULAR COUNCIL MEETING AFTER THE 2 TERMS $730.24 No ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 2 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? CANVASS BY THE COUNTY (USUALLY WITHIN 28 DAYS OF THE ELECTION) CITY OF DALY CITY 103,690 NO 5 COMMENCES IN DECEMBER - 30 DAYS AFTER GENERAL ELECTION IN NOVEMBER NO LIMIT $1,414 No CITY OF EAST PALO ALTO 28,867 NO 5 COMMENCES THE FIRST TUESDAY SUCCEEDING THE ELECTION NO LIMIT $370 No CITY OF FOSTER CITY 32,129 NO 5 USUALLY COMMENCES THE FIRST COUNCIL MEETING IN DECEMBER. ELECTIONS ARE ON ODD YEARS 2 TERMS $496 + $30/meeting max 3 paid meetings No CITY OF FREMONT 221,986 No 5 2 TERMS Mayor = $2,211 Council = $1,407 No CITY OF GILROY 50,665 YES 7 COMMENCES ON THE FIRST REGULAR MEETING FOLLOWING THE CERTIFICATION OF THE CITY COUNCIL ELECTION BY THE DULY AUTHORIZED ELECTION OFFICIAL NO LIMIT Mayor = $1,120 Council = $746 No; frozen since 2009 CITY OF HALF MOON BAY 11,653 NO 5 COMMENCES ON THE FIRST REGULAR MEETING AFTER THE COUNTY CERTIFIES THE ELECTION RESULTS (TYPICALLY THE FIRST MEETING IN DECEMBER) NO LIMIT $300 No; there has been talk about an increase but no action taken SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 3 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? CITY OF HAYWARD 149,392 YES 7 Mayor = $3,333.20 Council = $2,081.73 No CITY OF LOS ALTOS 29,929 NO 5 COMMENCES ON THE FIRST TUESDAY AFTER THE FIRST MONDAY IN NOVEMBER OF EACH EVEN-NUMBERED YEAR 2 TERMS $300 No CITY OF MENLO PARK 32,881 NO 5 COMMENCES ON THE FIRST COUNCIL MEETING IN DECEMBER (THEIR REORGANIZATION MEETING) OF EACH YEAR NO LIMIT $640 No CITY OF MILLBRAE 22,078 NO 5 COMMENCES IN DECEMBER AFTER GENERAL MUNICIPAL ELECTIONS HELD ON THE FIRST TUESDAY AFTER THE FIRST MONDAY IN NOVEMBER OF ODD- NUMBERED YEARS 2 TERMS $345 No CITY OF MILPITAS 68,800 NO 5 COMMENCES 28 DAYS AFTER THE ELECTION AND THEY RECEIVE CERTIFICATION FROM THE COUNTY, WHICH IS USUALLY THE FIRST MEETING IN DECEMBER. 3 TERMS (4 TERMS IF ELECTED MAYOR) Mayor = $1,076.92 Council = $861.29 No SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 4 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? THIS YEAR IT WILL BE DECEMBER 2, 2014 CITY OF MONTE SERENO 3,464 NO 5 COMMENCES FROM AND AFTER THE FIRST MEETING AT WHICH THE RESULTS OF THE CANVASS OF THE ELECTION ARE DECLARED AND THE PERSON IS SWORN INTO OFFICE. CITY COUNCIL ELECTIONS ARE HELD THE FIRST TUESDAY OF NOVEMBER IN EVEN NUMBERED YEARS 2 TERMS $0 No CITY OF MOUNTAIN VIEW 74,066 YES 7 COMMENCES AFTER FIRST MEETING IN JANUARY FOLLOWING THEIR ELECTION AND CONTINUING UNTIL THEIR RESPECTIVE SUCCESSORS QUALIFY 2 TERMS Mayor = $750 Council = $600 To be reviewed on 6/10/14 PENDING CITY OF PACIFICA 38,189 NO 5 COMMENCES ON THE FIRST TUESDAY FOLLOWING THE GENERAL MUNICIPAL ELECTION IN NOVEMBER 2 TERMS $700 No CITY OF REDWOOD CITY 79,009 YES 7 COMMENCES FROM AND AFTER THE FIRST REGULAR MEETING OF THE COUNCIL FOLLOWING THE CANVASS OF THE RETURNS OF THE ELECTION AND THE 4 TERMS $750 No SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 5 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? DECLARATION OF THE RESULTS BY THE AGENCY OR OFFICER SO EMPOWERED. COUNCIL MEMBERS SHALL HOLD OFFICE UNTIL SUCCESSORS ARE ELECTED AND QUALIFIED CITY OF SARATOGA 29,926 NO 5 COMMENCES THE NIGHT OF THE COUNCIL REORGANIZATION – USUALLY THE FIRST TUESDAY OR WEDNESDAY OF DECEMBER NO LIMIT $250 No CITY OF SAN BRUNO 42,165 NO 5 COMMENCES ON THE NEXT TUESDAY SUCCEEDING THE DATE OF EACH GENERAL OR SPECIAL MUNICIPAL ELECTION NO LIMIT $487 No CITY OF SAN CARLOS 29,092 NO 5 COMMENCES ON THE TUESDAY SUCCEEDING THE ELECTION NO LIMIT $300 No CITY OF SAN JOSE 982,765 YES 11 COMMENCES ON THE FIRST DAY OF JANUARY NEXT FOLLOWING, AND END ON THE LAST DAY OF DECEMBER IN THE FOURTH CALENDAR YEAR SUCCEEDING, THE DATE OF THE MEMBER’S ELECTION 2 TERMS Mayor = $9,500 Council = $6,750 No; Salary Setting Commission recommended increase in 2012 but Council declined SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 6 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? CITY OF SAN MATEO 99,670 YES 5 COMMENCES ON THE FIRST REGULAR COUNCIL MEETING IN DECEMBER AND UNTIL THE GENERAL MUNICIPAL ELECTION THE FOUR YEAR THEREAFTER AND THE ELECTION AND QUALIFICATION OF THEIR SUCCESSORS 3 TERMS $600 No CITY OF SANTA CLARA 119,311 YES 7 COMMENCES ON THE DATE THE CITY COUNCIL CERTIFIES THE CANVASS OF THE ELECTION RETURNS 2 TERMS Mayor = $1,352.82 Council= $811.68 No; CPI increase annually CITY OF SOUTH SAN FRANCISCO 65,547 NO 5 COMMENCES IN NOVEMBER OF ODD NUMBERED YEARS NO LIMIT $500 No CITY OF SUNNYVALE 146,197 YES 7 COMMENCES ON THE FIRST REGULAR MEETING IN JANUARY 2 TERMS Mayor = $2,925.83 Council = $2,194.33 No TOWN OF HILLSBOROUGH 11,144 NO 5 COMMENCES ON THE FIRST REGULAR MEETING OF THE CITY COUNCIL HELD IN DECEMBER (THAT BEING THE MONTH FOLLOWING THE MONTH IN WHICH THE ELECTION FOR CITY COUNCIL MEMBERS IS HELD) NO LIMIT $0 No TOWN OF LOS 8,000 NO 5 COMMENCES AT THE 2 TERMS $250 No SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 7 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? ALTOS HILLS DECEMBER MEETING TOWN OF LOS GATOS 30,141 NO 5 COMMENCES ONCE COUNCIL CERTIFIES THE ELECTION RESULTS (28 DAYS AFTER ELECTION) AND THE SWEARING IN CEREMONY TAKES PLACE. NORMALLY THIS IS THE SECOND MONDAY IN DECEMBER NO LIMIT $150 No TOWN OF PORTOLA VALLEY 4,490 NO 5 COMMENCES WHEN ELECTIONS ARE HELD FIRST MEETING IN DECEMBER WHERE AT THAT TIME NEWLY ELECTED COUNCIL IS SWORN INTO OFFICE NO LIMIT $0 No TOWN OF WOODSIDE 5,287 NO 7 COMMENCES FROM THE SPECIAL ELECTION SHALL BE HELD ON THE DATE OF THE NEXT REGULARLY ESTABLISHED ELECTION, OR REGULARLY ESTABLISHED GENERAL MUNICIPAL ELECTION TO BE HELD THROUGHOUT THE TOWN, NOT LESS THAN 114 DAYS FROM THE CALL OF THE SPECIAL ELECTION NO LIMIT $0 No COUNTY OF SAN MATEO 739,311 N/A 5 BOARD OF SUPERVISOR BOARD OF SUPERVISORS TERM COMMENCES ON 3 TERMS N/A N/A SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY 8 05-30-2014 CITY/COUNTY POPULATION CHARTER CITY YES/NO # OF COUNCIL SEATS COMMENCEMENT DATE OF TERM TERM LIMITS SALARIES (MONTHLY) BALLOT MEASURE? MEMBERS EITHER JANUARY 1, APRIL 1, JULY 1 OR OCTOBER 1ST COUNTY OF SANTA CLARA 1.838 million N/A 5 BOARD OF SUPERVISOR MEMBERS COMMENCES AT NOON ON THE FIRST MONDAY OF JANUARY 3 TERMS N/A N/A California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] RELATED ITEMS Spreadsheet: California city council healthcare benefits Database: Government compensation in California Story: Most cities pay council members less than the state allows Published: Aug. 1, 2011 Download: CSV | XLS | JSON SPREADSHEET California city council compensation scorecard Unlike the notorious Bell, most California cities fall well within state guidelines for council salaries. But such add-ons as health benefits and pay for sitting on special boards push some council members’ compensation above the line. Cities without a charter have maximum council salaries set by a formula based on their 1984 population with a 5% annual increase. A Times analysis of 2009 data found 25 of those cities paid more than the limit. The number grew to 90 with health benefits included. The chart be- low lists the combined salary and all other benefits for all cities and indicates whether they are legally bound by the guideline. City Guideline is binding State guideline Average total pay Comparison Vernon $12,191 $156,605 Bell $16,255 $98,793 Indian Wells $12,191 $56,215 Los Angeles $40,636 $179,815 Rancho Mirage $12,191 $43,289 Inglewood $24,382 $75,361 Palm Desert $20,318 $58,581 Palm Springs $16,255 $46,522 San Francisco $40,636 $116,167 Member Center Alerts & Newsletters Jobs Cars Real Estate Rentals Weekly Circulars Local Directory Place Ad DATA DESK LOCAL U.S. WORLD BUSINESS SPORTS ENTERTAINMENT HEALTH STYLE TRAVEL OPINION SHOP Search: L.A. NOW POLITICS CRIME EDUCATION O.C. WESTSIDE NEIGHBORHOODS ENVIRONMENT DATA & MAPS LOCAL PLUS 1 1m Like ATTACHMENT C California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Industry $12,191 $32,238 San Jose $40,636 $107,407 Laguna Hills $12,191 $31,798 Bell Gardens $16,255 $40,632 Desert Hot Springs $12,191 $29,941 La Quinta $16,255 $39,016 Santa Barbara $24,382 $54,932 Maywood $12,191 $27,197 Hawaiian Gardens $12,191 $27,049 Menlo Park $12,191 $26,799 Santa Fe Springs $12,191 $26,717 Rosemead $20,318 $44,209 Santa Paula $12,191 $26,510 Commerce $12,191 $26,293 Compton $24,382 $52,454 Colma $12,191 $26,209 Oakland $40,636 $86,714 San Diego $40,636 $86,579 Suisun City $12,191 $25,827 Chula Vista $32,509 $68,796 Sacramento $40,636 $85,829 Atwater $12,191 $24,894 Sand City $12,191 $24,820 Walnut $12,191 $24,592 South El Monte $12,191 $24,538 Chino $24,382 $49,031 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Napa $24,382 $47,700 Irwindale $12,191 $23,841 Azusa $16,255 $31,567 Lakewood *$24,382 $46,802 Emeryville $12,191 $23,372 Clearlake $12,191 $22,980 Costa Mesa $24,382 $44,355 Fresno $40,636 $73,856 Santee $20,318 $36,738 Vista $24,382 $43,877 Orange $24,382 $43,836 Belmont $12,191 $21,918 Baldwin Park *$24,382 $42,347 Union City $24,382 $42,113 Solana Beach $12,191 $20,761 Benicia $12,191 $20,705 Colton $20,318 $34,159 South Lake Tahoe $12,191 $20,268 Carson $24,382 $40,355 Mendota $12,191 $20,068 Escondido $24,382 $39,856 Burlingame $12,191 $19,804 Thousand Oaks $24,382 $39,553 Simi Valley $24,382 $39,357 Port Hueneme $12,191 $19,646 Scotts Valley $12,191 $19,565 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Glendale $32,509 $51,874 Paso Robles $12,191 $19,326 Cerritos $20,318 $31,912 Calexico $16,255 $25,229 Berkeley $24,382 $37,018 Beverly Hills $16,255 $24,590 Carlsbad $24,382 $36,818 Cudahy $12,191 $18,362 La Mirada $20,318 $29,942 Orange Cove $12,191 $17,800 Arroyo Grande $12,191 $17,611 St. Helena $12,191 $17,486 American Canyon $12,191 $17,483 Riverside $40,636 $58,173 San Fernando $12,191 $17,422 Monterey $12,191 $17,402 Coronado $12,191 $17,337 Hermosa Beach $12,191 $17,309 Yucca Valley $12,191 $17,255 Rialto $24,382 $34,181 Santa Cruz $20,318 $27,767 Upland $24,382 $33,318 Moreno Valley $32,509 $44,361 Morro Bay $12,191 $16,558 Fort Bragg $12,191 $16,491 Redondo Beach $20,318 $27,482 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Aliso Viejo $16,255 $21,868 San Gabriel $16,255 $21,804 Huntington Park $20,318 $27,231 San Ramon $20,318 $27,217 Gardena $20,318 $27,060 Brisbane $12,191 $16,179 Signal Hill $12,191 $16,134 Westlake Village $12,191 $16,062 Cypress $16,255 $21,338 Daly City $24,382 $31,943 Turlock $20,318 $26,610 Loma Linda $12,191 $15,901 Sunnyvale $24,382 $31,769 Santa Clarita $32,509 $42,321 Milpitas $20,318 $26,363 San Pablo $12,191 $15,677 Brawley $12,191 $15,617 Ripon $12,191 $15,615 Tustin $24,382 $31,023 Crescent City $12,191 $15,400 Coachella $16,255 $20,461 Paramount $20,318 $25,562 Wildomar $12,191 $15,308 Highland $20,318 $25,461 Pacifica $16,255 $20,303 Malibu $12,191 $15,120 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Mammoth Lakes $12,191 $15,075 West Hollywood $16,255 $19,967 Menifee $20,318 $24,950 San Dimas $16,255 $19,959 Norco $12,191 $14,913 Lemon Grove $12,191 $14,906 Alhambra $24,382 $29,747 Irvine $32,509 $39,553 Diamond Bar $20,318 $24,667 Healdsburg $12,191 $14,775 Ceres $16,255 $19,690 Millbrae $12,191 $14,752 Ridgecrest $12,191 $14,746 Hercules $12,191 $14,591 San Marcos $24,382 $29,129 Ontario $32,509 $38,476 Buena Park $24,382 $28,511 Duarte $12,191 $14,150 Santa Monica $24,382 $28,272 Parlier $12,191 $14,118 El Segundo $12,191 $14,070 Brea $16,255 $18,682 Perris $20,318 $23,327 Vallejo $24,382 $27,921 Cathedral City $20,318 $23,211 National City $20,318 $23,098 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] La Puente $16,255 $18,425 San Luis Obispo $16,255 $18,418 Richmond $24,382 $27,620 Oroville $12,191 $13,767 El Monte $24,382 $27,479 El Cajon $24,382 $27,453 Blythe $12,191 $13,626 Adelanto $12,191 $13,593 Cloverdale $12,191 $13,584 Camarillo $20,318 $22,523 Antioch $24,382 $26,953 Arcata $12,191 $13,456 Santa Maria $24,382 $26,881 Oceanside $32,509 $35,730 Pismo Beach $12,191 $13,354 Encinitas $20,318 $22,154 West Covina $24,382 $26,550 California City $12,191 $13,200 Pleasanton $20,318 $21,968 Pleasant Hill $12,191 $13,133 Foster City $12,191 $13,122 Lodi $20,318 $21,648 Hesperia $24,382 $25,533 Banning $12,191 $12,701 Long Beach $40,636 $42,100 Culver City $16,255 $16,701 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Ojai $12,191 $12,506 Hayward $32,509 $33,224 Oxnard $32,509 $33,052 Clovis $24,382 $24,727 Lawndale $12,191 $12,348 Chino Hills $24,382 $24,554 El Centro $16,255 $16,250 Concord $24,382 $24,304 San Carlos $12,191 $12,135 Imperial Beach $12,191 $12,066 Lakeport $12,191 $12,060 Temecula $24,382 $24,027 Sanger $12,191 $11,881 Manhattan Beach $16,255 $15,810 Carpinteria $12,191 $11,817 Big Bear Lake $12,191 $11,748 Bellflower $24,382 $23,468 Newport Beach $24,382 $23,353 Albany $12,191 $11,622 Gonzales $12,191 $11,541 Pasadena $32,509 $30,593 La Verne $12,191 $11,466 Fontana $32,509 $30,553 Los Banos $16,255 $15,224 Placerville $12,191 $11,298 Indio $24,382 $22,370 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Montebello $20,318 $18,626 Coalinga $12,191 $11,143 Montclair $16,255 $14,835 Norwalk $24,382 $22,242 San Rafael $20,318 $18,484 La Mesa $20,318 $18,312 Lake Elsinore $20,318 $18,299 Martinez $16,255 $14,594 San Juan Capistrano $16,255 $14,397 Galt $12,191 $10,763 Salinas $32,509 $28,609 Yorba Linda $20,318 $17,862 Los Altos Hills $12,191 $10,676 Fullerton $24,382 $21,224 Cupertino $20,318 $17,669 Rancho Cucamonga $32,509 $28,109 Monrovia $16,255 $13,990 Pico Rivera $20,318 $17,485 Barstow $12,191 $10,389 San Jacinto $16,255 $13,791 San Leandro $24,382 $20,584 Arcadia $20,318 $17,084 Artesia $12,191 $10,237 Hillsborough $12,191 $10,183 Mission Viejo $24,382 $20,293 Los Altos $12,191 $10,115 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Moorpark $16,255 $13,430 Anaheim $40,636 $33,522 Redding $24,382 $19,946 Yountville $12,191 $9,947 Lincoln $16,255 $13,210 Westminster $24,382 $19,706 Auburn $12,191 $9,843 Calabasas $12,191 $9,792 Folsom $20,318 $16,213 Ukiah $12,191 $9,648 Hawthorne $24,382 $19,263 Poway $20,318 $15,998 Goleta $12,191 $9,582 Monterey Park $20,318 $15,927 Sebastopol $12,191 $9,537 Huntington Beach $32,509 $25,422 Hollister $16,255 $12,683 Fairfield $24,382 $19,004 San Bruno $16,255 $12,656 Rancho Santa Margarita $16,255 $12,647 Redwood City $24,382 $18,916 Murrieta $24,382 $18,885 Palo Alto $20,318 $15,601 Eureka $12,191 $9,293 Susanville $12,191 $9,289 Hemet $24,382 $18,492 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Gilroy $20,318 $15,393 Willits $12,191 $9,221 Pinole $12,191 $9,197 Chico $24,382 $18,355 Jackson $12,191 $9,147 Glendora $20,318 $15,205 Dublin $16,255 $12,133 Grand Terrace $12,191 $9,006 West Sacramento $16,255 $11,879 Selma $12,191 $8,827 Brentwood $20,318 $14,658 Windsor $12,191 $8,780 Burbank $24,382 $17,171 South San Francisco $20,318 $14,274 Stanton $16,255 $10,963 Yuba City $20,318 $13,702 Rohnert Park $16,255 $10,948 South Gate $24,382 $16,410 Morgan Hill $16,255 $10,934 Visalia $24,382 $16,343 Apple Valley $20,318 $13,474 Davis $20,318 $13,376 Wasco $12,191 $7,981 Elk Grove $24,382 $15,900 Vacaville $24,382 $15,869 Santa Ana $40,636 $26,438 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Firebaugh $12,191 $7,888 Campbell $16,255 $10,481 Los Gatos $12,191 $7,609 Laguna Beach $12,191 $7,487 Redlands $20,318 $12,414 Buellton $12,191 $7,358 Walnut Creek $20,318 $12,249 Sausalito $12,191 $7,327 Corona $32,509 $19,500 Seal Beach $12,191 $7,290 Live Oak $12,191 $7,279 Dana Point $16,255 $9,669 Beaumont $12,191 $7,182 Bishop $12,191 $7,162 Soledad $12,191 $7,116 Modesto $32,509 $18,812 Lompoc $16,255 $9,400 San Mateo $24,382 $14,054 Madera $20,318 $11,660 Citrus Heights $24,382 $13,923 Fremont $32,509 $18,527 Capitola $12,191 $6,781 Alturas $12,191 $6,600 Bakersfield $40,636 $21,932 Rancho Cordova $20,318 $10,933 Alameda $24,382 $13,008 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Shasta Lake $12,191 $6,434 Livermore $24,382 $12,833 Lynwood $20,318 $10,693 Santa Rosa $32,509 $17,023 Garden Grove $32,509 $16,955 Laguna Niguel $20,318 $10,502 Claremont $16,255 $8,399 Mountain View $24,382 $12,541 Woodland $20,318 $10,377 Lancaster $24,382 $12,427 Temple City $16,255 $8,275 Twentynine Palms $12,191 $6,139 Rancho Palos Verdes $16,255 $8,172 Marina $12,191 $6,113 McFarland $12,191 $6,100 Newark $16,255 $8,133 Sonoma $12,191 $6,080 Stockton $40,636 $20,080 Danville $16,255 $7,981 Torrance $24,382 $11,863 Pomona $32,509 $15,634 San Bernardino $32,509 $15,582 Palmdale $32,509 $15,546 Agoura Hills $12,191 $5,809 San Joaquin $12,191 $5,750 Placentia $20,318 $9,565 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Fountain Valley $20,318 $9,434 Pacific Grove $12,191 $5,643 La Canada Flintridge $12,191 $5,612 Pittsburg $20,318 $9,222 Red Bluff $12,191 $5,419 Novato $20,318 $8,897 El Cerrito $12,191 $5,318 Lemoore $12,191 $5,252 Victorville $24,382 $10,408 Imperial $12,191 $5,160 Calimesa $12,191 $5,100 Cotati $12,191 $5,047 Fairfax $12,191 $5,040 Santa Clara $24,382 $10,048 Los Alamitos $12,191 $4,924 Petaluma $20,318 $8,131 Lomita $12,191 $4,860 Rocklin $20,318 $8,080 Greenfield $12,191 $4,774 Lake Forest $24,382 $9,433 Paradise $12,191 $4,680 Manteca $20,318 $7,697 Loomis $12,191 $4,594 Whittier $24,382 $9,173 Clayton $12,191 $4,563 Hanford $20,318 $7,491 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] East Palo Alto $12,191 $4,440 Dinuba $12,191 $4,409 Seaside $12,191 $4,374 Fortuna $12,191 $4,314 La Palma $12,191 $4,314 Mill Valley $12,191 $4,200 Grover Beach $12,191 $4,176 Avalon $12,191 $4,175 La Habra $20,318 $6,892 Holtville $12,191 $4,130 Avenal $12,191 $4,030 Dixon $12,191 $4,008 Marysville $12,191 $3,942 Ventura $24,382 $7,785 Covina $16,255 $5,174 Delano $20,318 $6,452 Riverbank $12,191 $3,845 Gustine $12,191 $3,770 Yreka $12,191 $3,738 Del Mar $12,191 $3,720 Arvin $12,191 $3,669 Truckee $12,191 $3,663 Tracy $24,382 $7,275 Oakdale $12,191 $3,628 Canyon Lake $12,191 $3,600 Colusa $12,191 $3,600 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Escalon $12,191 $3,600 Half Moon Bay $12,191 $3,600 Livingston $12,191 $3,600 Portola $12,191 $3,600 South Pasadena $12,191 $3,600 Taft $12,191 $3,600 Tehachapi $12,191 $3,600 Yucaipa $20,318 $6,000 Atascadero $12,191 $3,599 Biggs $12,191 $3,592 Corning $12,191 $3,552 Lathrop $12,191 $3,438 Corte Madera $12,191 $3,374 Grass Valley $12,191 $3,300 Kerman $12,191 $3,295 Sonora $12,191 $3,225 Chowchilla $12,191 $3,180 San Clemente $20,318 $5,135 Huron $12,191 $3,065 Larkspur $12,191 $3,049 Saratoga $12,191 $3,006 Kingsburg $12,191 $3,000 Sierra Madre $12,191 $2,999 Gridley $12,191 $2,988 Hughson $12,191 $2,900 Westmorland $12,191 $2,880 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Oakley $16,255 $3,738 Watsonville $20,318 $4,668 Patterson $12,191 $2,640 Calistoga $12,191 $2,400 Tulare $20,318 $3,981 Ione $12,191 $2,208 Rio Vista $12,191 $2,192 Weed $12,191 $2,112 Fowler $12,191 $2,074 Guadalupe $12,191 $2,058 Reedley $12,191 $2,000 Winters $12,191 $1,980 Carmel-by-the-Sea $12,191 $1,920 Dos Palos $12,191 $1,800 Monte Sereno $12,191 $1,800 Waterford $12,191 $1,800 Williams $12,191 $1,760 Del Rey Oaks $12,191 $1,728 Willows $12,191 $1,680 Mount Shasta $12,191 $1,530 Maricopa $12,191 $1,372 San Anselmo $12,191 $1,329 Colfax $12,191 $1,320 Calipatria $12,191 $1,260 Plymouth $12,191 $1,200 Wheatland $12,191 $1,200 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] King City $12,191 $978 Point Arena $12,191 $930 Newman $12,191 $850 Montague $12,191 $780 Roseville $24,382 $1,536 Downey $24,382 $1,357 Anderson $12,191 $600 Trinidad $12,191 $600 Exeter $12,191 $529 Loyalton $12,191 $515 Porterville $20,318 $818 Merced $24,382 $840 Solvang $12,191 $300 Fillmore $12,191 $30 Amador $12,191 $0 Atherton $12,191 $0 Belvedere $12,191 $0 Blue Lake $12,191 $0 Bradbury $12,191 $0 Corcoran $12,191 $0 Dorris $12,191 $0 Dunsmuir $12,191 $0 Etna $12,191 $0 Farmersville $12,191 $0 Ferndale $12,191 $0 Hidden Hills $12,191 $0 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Isleton $12,191 $0 La Habra Heights $12,191 $0 Lafayette $12,191 $0 Laguna Woods $12,191 $0 Lindsay $12,191 $0 Moraga $12,191 $0 Needles $12,191 $0 Nevada City $12,191 $0 Orinda $12,191 $0 Orland $12,191 $0 Palos Verdes Estates $12,191 $0 Piedmont $12,191 $0 Portola Valley $12,191 $0 Rio Dell $12,191 $0 Rolling Hills $12,191 $0 Rolling Hills Estates $12,191 $0 Ross $12,191 $0 San Juan Bautista $12,191 $0 San Marino $12,191 $0 Shafter $12,191 $0 Sutter Creek $12,191 $0 Tehama $12,191 $0 Tiburon $12,191 $0 Villa Park $12,191 $0 Woodlake $12,191 $0 Woodside $12,191 $0 California city council compensation scorecard - Spreadsheets - Los Angeles Times http://spreadsheets.latimes.com/city-council-salaries/[5/14/2014 8:38:46 AM] Readers: What’s your take? Share it here. Corrections Horoscopes Media Kit About Us Contact Us Site Map Angels City N/A N/A Fort Jones N/A N/A Tulelake N/A N/A Note: Salaries and benefits of fulltime mayors were excluded from the analysis because they are not subject to the state guideline. Footnote: The total compensation above can be too high if a city erroneously reported health benefits twice, both as salary and benefits. These cities say their actual average compensation is lower for that reason: Baldwin Park ($14,400); Lakewood ($11,778). Sources: California State Controller, California Department of Finance Credits: Maloy Moore, Sandra Poindexter, Catherine Saillant, Abby Sewell, Doug Smith, Ben Welsh Burbank Leader | Coastline Pilot | Daily Pilot | Huntington Beach Independent | News Press | Valley Sun | KTLA | Hoy Baltimore Sun | Chicago Tribune | Daily Press | Hartford Courant | Los Angeles Times | Orlando Sentinel | Sun Sentinel | The Morning Call Terms of Service | Privacy Policy | About Our Ads | Los Angeles Times, 202 West 1st Street, Los Angeles, California, 90012 | Copyright 2014 A Tribune Newspaper website advertisement 20 celebrities we didn't know were gay before they came out. See why millions are praising this as the "Holy Grail" of weight loss... Top 10 Child Stars Who Became Broken Adults Ads By Also post on Facebook Norma C. Majano Aronne The hope in this world, is that any person or individual who make a conscious decision torepresent City , County of State , Country is motivated by what differences he/she can bring to that specific region.Efforts with positives outcomes that in turn, benefit the people they represent.. In our Country USA, that has been forgotten long ago. City Of Bell is not unique in that , thereare many others Counties with the same problem individuals looking after themselves, and notthe well being of their fallow citizen. norma Aronne Reply · Like · April 21 at 3:38pm Mark Montes · Lawndale High School La city council $179,815 no wonder the the city is broke, cut that salary by a third and then wewill have start on making a dent? Reply · Like · · December 30, 2012 at 11:21am1 SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   1  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   CITY OF PAL O ALTO    66,363 YES 9  2 TERMS $600 Health = 90/10  cost‐share for  medical (City pays  90% of premiums);  City pays dental  and vision    MISC = $2500  Excess benefit  annually; Life  insurance and LTD  paid by the City    Retirement = PERS  participation after  5 year vesting  period; members  pay EE contribution     Retiree  medical =  available based on  years of service  and eligibility  schedule; fully paid  for members  elected PRIOR TO  1/1/04    TOWN OF  ATHERTON  7,191 NO 5 COMMENCE AT THE   DECEMBER COUNCIL  MEETING FOLLOWING  THE NOVEMBER  ELECTION    NO LIMIT $0       Health = NONE    Retirement =  NONE  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   2  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   CITY OF BELMONT    26,491 NO 5 COMMENCES AT THE  NEXT REGULAR COUNCIL  MEETING AFTER THE  CANVASS BY THE COUNTY  (USUALLY WITHIN 28  DAYS OF THE ELECTION)  2 TERMS $390      *Council tied to  Mid Management  Confidential group    Health = City  contribution of  $122 for medical;  City pays Dental;  Vision City  contribution of $19  per member, and  per dependent    Retirement = PERS  participation (City  pays full cost of  employee  contribution either  7% or 9%)  No  CITY OF BRISBANE 4,394 NO 5 COMMENCES THE  TUESDAY SUCCEEDING  THE ELECTION  WHICH IS  THE FIRST TUESDAY  FOLLOWING THE FIRST  MONDAY IN NOVEMBER  NO LIMIT $150      Health = medical  coverage with City  contribution up to  approx. $1948.29;  fully paid vision  and dental     Retirement=NONE  No  CITY OF  BURLINGAME  29,660 NO 5 COMMENCES THE FIRST  MONDAY IN DECEMBER  OF EVERY ODD YEAR  NO LIMIT $590     Health = members  get health benefits  and retiree health  benefits; as of Jan  1, 2015 members  pay 7.5% of cost  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   3  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?     Retirement = PERS;  city pays both  member and ER  contributions   CITY OF CAMPBELL 40,272 NO 5 COMMENCES THE FIRST  TUESDAY IN DECEMBER   2 TERMS Current: $619.90     Jan 2015: $650.90      Health = City  contribution of  $1160/mo; fully  paid vision and  dental    Retirement = PERS  participation; City  contribution of  17.174%, member  contribution of  6.75%  No; Just approved  5% increase to be  effective Jan 5,  2015  TOWN OF COLMA 1,470 NO 5 COMMENCES ON THE  TUESDAY AFTER THE  GENERAL MUNICIPAL  ELECTION  NO LIMIT        $924      Health = City pays  full premium  amount for  medical; City pays  $188.20 for dental;  City pays $23.92  for vision;     Retirement = PERS  participation;  member pays  6.25%‐8%  No; just increased  Nov 2013  CITY OF CUPERTINO     60,009 NO 5 COMMENCES ON THE  NEXT REGULAR COUNCIL  MEETING AFTER THE  CANVASS BY THE COUNTY  2 TERMS $730.24      Health = City  contribution of  $714/mo for  medical; City  No   ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   4  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   (USUALLY WITHIN 28  DAYS OF THE ELECTION)  contribution of  $78.26 for Dental;  City contribution of  $14.94/mo for  Vision    Life insurance =  City contribution of  $3.84/mo ($16,000  flat coverage)  HRA = City  contribution of  $163/mo    MISC = iPAD  $15/mo; Internet  Allowance $30/mo;  Cell phone  reimbursement    Retirement = PERS  participation; pre  12/29/12 (2.7% @  55) City  contribution of 3%  of EE contribution,  member  contribution of 5%;  post 12/29/12 (2%  @ 62) member  pays full $6.25%  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   5  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?     CITY OF DALY CITY 103,690 NO 5 COMMENCES IN  DECEMBER ‐  30 DAYS  AFTER GENERAL ELECTION  IN NOVEMBER   NO  LIMIT $1,414      Health = $1105  monthly allowance  for purchase of  mandated benefits  (life insurance and  dental); remainder  can be used to  purchase medical  insurance through  CalPERS    Retirement =  optional PERS  participation  No  CITY OF EAST PALO  ALTO   28,867 NO 5 COMMENCES THE FIRST  TUESDAY SUCCEEDING  THE ELECTION  NO LIMIT $370      Health = $855/mo;  City pays Dental for  member only    Retirement = none  No  CITY OF FOSTER  CITY  32,129 NO 5 USUALLY COMMENCES  THE FIRST COUNCIL  MEETING IN DECEMBER.  ELECTIONS ARE ON ODD  YEARS  2 TERMS $496 +  $30/meeting max 3  paid meetings        *Council tied to  management for  health benefits    Health = City pays  up to $1605 for EE  + 2 for medical;  City pays up to  $135 for EE + 2 for  Dental; City pays  up to $22.50 for  EE+2 for Vision  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   6  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?     Retirement =  optional PERS  participation  (currently no  members utilize)  CITY OF FREMONT  221,986 No 5  2 TERMS Mayor = $2,211    Council = $1,407      Health = monthly  allowance of $450  to put towards  medical, dental,  and vision plans    MISC = Life  insurance up to  $50,000    Retirement =  optional PERS;  member pays EE  contribution  No  CITY OF GILROY 50,665 YES 7 COMMENCES ON THE  FIRST REGULAR MEETING  FOLLOWING THE  CERTIFICATION OF THE  CITY COUNCIL ELECTION  BY THE DULY  AUTHORIZED ELECTION  OFFICIAL  NO LIMIT Mayor = $1,120    Council = $746      Health = City  contribution of  $1679.02/mo for  medical and  dental; Waiver =  $300‐400/mo if  waive    Retirement = PERS  participation; 2.5%  @55 City pays both  employer and  employee  No; frozen since  2009  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   7  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   contributions;  PEPREA = City pays  50%  CITY OF HALF  MOON BAY  11,653 NO 5 COMMENCES ON THE  FIRST REGULAR MEETING  AFTER THE COUNTY  CERTIFIES THE ELECTION  RESULTS (TYPICALLY THE  FIRST MEETING IN  DECEMBER)  NO LIMIT  $300      Health = NONE    Retirement =  NONE    MISC = Portable  devices =  $100/mo; Data  plan = $60/mo; Cell  Phone = $60/mo;  Internet Allowance  = $50/mo; Auto  Allowance =  $100/mo      No; there has been  talk about an  increase but no  action taken   CITY OF HAYWARD 149,392 YES 7    Mayor = $3,333.20    Council =  $2,081.73      Health = PERS  medical plans, City  contributes  maximum of  $1,390.91 for  member +  dependents (up to  70% Blue Shield  Bay Area); City  pays 50% of dental;  City pays 100% of  vision     MISC = Life  insurance up to 1X  No   ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   8  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   annual salary     Retirement = PERS  participation;  City  pays both member  and employer rates  for classic; for  PEPRA member  pays 6.25%    Retiree Medical =  $237.31/mo   CITY OF LOS ALTOS 29,929  5 COMMENCES ON THE  FIRST TUESDAY AFTER THE  FIRST MONDAY IN  NOVEMBER OF EACH  EVEN‐NUMBERED YEAR        2 TERMS $300      Health = member  only medical and  dental paid by City    Retirement =  NONE  No   CITY OF MENLO  PARK  32,881 NO 5 COMMENCES ON THE  FIRST COUNCIL MEETING  IN DECEMBER (THEIR  REORGANIZATION  MEETING) OF EACH YEAR    NO LIMIT $640      Health = fully paid  by City    Retirement =  optional PERS  participation; City  pays both City and  member  contributions  No   eaCITY OF  MILLBRAE  22,078 NO 5 COMMENCES IN  DECEMBER AFTER  2 TERMS $345    Health = allowance  of $1,385.62/mo;  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   9  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   GENERAL MUNICIPAL  ELECTIONS HELD ON THE  FIRST TUESDAY AFTER THE  FIRST MONDAY IN  NOVEMBER OF ODD‐ NUMBERED YEARS   vision member  pays 50%; dental  fully reimbursed by  City    MISC = Life  insurance up to  $100,000; LTD paid  by City     Retirement = City  pays both member  and ER PERS  contributions    *Council members  receive retiree  health if elected  prior to June 2013  up to  $1,385.62/mo  CITY OF MILPITAS 68,800 NO 5 COMMENCES 28 DAYS  AFTER THE ELECTION AND  THEY RECEIVE  CERTIFICATION FROM THE  COUNTY, WHICH IS  USUALLY THE FIRST  MEETING IN DECEMBER.  THIS YEAR IT WILL BE  DECEMBER 2, 2014  3 TERMS (4  TERMS IF  ELECTED  MAYOR)  Mayor = $1,076.92    Council = $861.29      Health = medical  allowance of  $1,931/mo; City  pays vision and  dental     MISC = City pays  Life insurance and  LTD    Retirement = 2.7%  @55; City pays    ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   10  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   both member and  ER contributions       CITY OF MONTE  SERENO  3,464 NO 5 COMMENCES FROM AND  AFTER THE FIRST  MEETING AT WHICH THE  RESULTS OF THE CANVASS  OF THE ELECTION ARE  DECLARED AND THE  PERSON IS SWORN INTO  OFFICE. CITY COUNCIL  ELECTIONS ARE HELD THE  FIRST TUESDAY OF  NOVEMBER IN EVEN  NUMBERED YEARS  2 TERMS              $0      Health = NONE    Retirement =  NONE  No  CITY OF MOUNTAIN  VIEW    74,066 YES 7 COMMENCES AFTER FIRST  MEETING IN JANUARY  FOLLOWING THEIR  ELECTION AND  CONTINUING UNTIL THEIR  RESPECTIVE SUCCESSORS  QUALIFY  2 TERMS Mayor = $750    Council = $600          Health = City pays  City pays $1,776.58   monthly max for  medical; City pays  max $214.06/mo  for Dental    Retirement = PERS  participation;  member pays  employee  contribution of  6.25%    MISC = EAP City  pays $2.77 per   employee/mo; City  Yes; proposed  increase to $1,000  on November 4,  2014 ballot ‐ APPROVED  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   11  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   pays City‐paid  premium for Life  Insurance and  AD&D (mandatory  council  participation):  Life‐$.085/$1K  AD&D‐$.025/$1K  Total‐$.11/$1K;  Tuition  reimbursement up  to $2,000 annually  CITY OF PACIFICA 38,189 NO 5 COMMENCES ON THE  FIRST TUESDAY  FOLLOWING THE  GENERAL MUNICIPAL  ELECTION IN NOVEMBER  2 TERMS $700      Health = $920/mo  for cafeteria  (medical, vision,  dental)    Retirement = none  No  CITY OF REDWOOD  CITY   79,009 YES 7 COMMENCES FROM AND  AFTER THE FIRST  REGULAR MEETING OF  THE COUNCIL FOLLOWING  THE CANVASS OF THE  RETURNS OF THE  ELECTION AND THE  DECLARATION OF THE  RESULTS BY THE AGENCY  OR OFFICER SO  EMPOWERED.  COUNCIL  MEMBERS SHALL HOLD  OFFICE UNTIL  SUCCESSORS ARE  ELECTED AND QUALIFIED  4 TERMS    $750      Health = City pays  90% of premiums  up to  $1,630.86/mo  medical; City pays  vision and dental    Retirement = PERS  participation;  members pays EE  contribution    *Council members  receive full retiree  medical paid by  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   12  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   the City   CITY OF SARATOGA 29,926    NO 5 COMMENCES THE NIGHT  OF THE COUNCIL  REORGANIZATION –  USUALLY THE FIRST  TUESDAY OR WEDNESDAY  OF DECEMBER     NO LIMIT $250      Health = optional,  cost paid by  member, must join  PERS    Retirement =  optional PERS  participation and  member pays 7%;  may join to  participate in  health plans, cost  paid by member  No  CITY OF SAN BRUNO 42,165 NO 5 COMMENCES ON THE  NEXT TUESDAY  SUCCEEDING THE DATE  OF EACH GENERAL OR  SPECIAL MUNICIPAL  ELECTION  NO LIMIT $487      Health = medical  only; City pays up  to $1,709 (single)  or $1,679  (+dependents)    MISC = Life  insurance $10,000    Retirement = PERS;  member pays  elected official rate  No  CITY OF SAN  CARLOS    29,092 NO 5 COMMENCES ON THE  TUESDAY SUCCEEDING  THE ELECTION  NO LIMIT $300      *Council members  tied to  management  group    Health = City pays  medical  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   13  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   contribution up to  $1427.97 for  member and  family; City pays  dental and vision  premiums    Retirement =  optional PERS  participation;  member  contribution of  6.5%‐8%     CITY OF SAN JOSE     982,765 YES 11 COMMENCES ON THE  FIRST DAY OF JANUARY  NEXT FOLLOWING, AND  END ON THE LAST DAY OF  DECEMBER IN THE  FOURTH CALENDAR YEAR  SUCCEEDING, THE DATE  OF THE MEMBER’S  ELECTION  2 TERMS Mayor = $9,500    Council = $6,750      *Council tied to  Unit 99  management  employees    Health = City pays  85% of lowest cost  HMO and EE pays  difference; fully  paid dental    Life insurance =  City pays premium  for up to 2 times  EE’s annual salary    Retirement =  Optional PERS or  PTC 457 defined  No; Salary Setting  Commission  recommended  increase in 2012  but Council  declined   ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   14  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   contribution plan.   *Note: currently  under review for  whether to be  continued  CITY OF SAN MATEO 99,670 YES 5 COMMENCES ON THE  FIRST REGULAR COUNCIL  MEETING IN DECEMBER  AND UNTIL THE GENERAL  MUNICIPAL ELECTION THE  FOUR YEAR THEREAFTER  AND THE ELECTION AND  QUALIFICATION OF THEIR  SUCCESSORS  3 TERMS $601.47      Health=PERS  participation  required; City pays  up to family  coverage for least  expensive HMO  plan or $100 FSA;  City pays Vision  and Dental  premiums     MISC = Life  insurance City pays  premiums for Life  Insurance and  Accidental Death  and  Dismemberment    Retirement =  optional PERS  participation;  member pays 7%      No   CITY OF SANTA  CLARA   119,311 YES 7 COMMENCES ON THE  DATE THE CITY COUNCIL  CERTIFIES THE CANVASS  2 TERMS Mayor = $1,352.82    Council= $811.68  Health = NONE    Retirement =  No; CPI increase  annually   ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   15  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   OF THE ELECTION  RETURNS           Optional  PERS/PARS  participation,  member pays EE  contribution (PERS  8%, PARS 7.5%)  CITY OF SOUTH SAN  FRANCISCO  65,547 NO 5 COMMENCES IN  NOVEMBER OF ODD  NUMBERED YEARS  NO LIMIT $500    Health = City pays  up to HMO family  rate for Medical;  Dental buy up plan  and member pays  difference; City  pays Vision    MISC = City pays  $550/mo to 457  plan if member has  alternate insurance    Retirement =  optional PERS, City  pays both member  and ER  contributions; If no  PERS, placed in a  3121 457 plan  No  CITY OF SUNNYVALE  146,197 YES 7 COMMENCES ON THE  FIRST REGULAR MEETING  IN JANUARY   2 TERMS    Mayor = $2,925.83    Council =  $2,194.33      Health = member  must enroll in  PERS; City pays full  medical for  member + family;  City pays dental  and vision for  No  ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   16  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   member only    Retirement =  optional PERS  (must enroll for  benefits); City pays  both EE and ER  contribution    Retiree Medical =  $119/mo  TOWN OF  HILLSBOROUGH  11,144 NO 5 COMMENCES ON THE  FIRST REGULAR MEETING  OF THE CITY COUNCIL  HELD IN DECEMBER (THAT  BEING THE MONTH  FOLLOWING THE MONTH  IN WHICH THE ELECTION  FOR CITY COUNCIL  MEMBERS IS HELD)  NO LIMIT $0      Health = City pays  coverage up to  Blue Shield 3 party  rate (approx.  $1,830.43/mo)    Retirement =  NONE  No  TOWN OF LOS  ALTOS HILLS  8,000 NO 5 COMMENCES AT THE  DECEMBER MEETING   2 TERMS $250      Health = $743/mo  for member only    Retirement =  NONE  No  TOWN OF LOS  GATOS  30,141 NO 5 COMMENCES ONCE  COUNCIL CERTIFIES THE  ELECTION RESULTS (28  DAYS AFTER ELECTION)  AND THE SWEARING IN  CEREMONY TAKES PLACE.  NORMALLY THIS IS THE  SECOND MONDAY IN  NO  LIMIT $150      No Response No   ATTACHMENT B SURVEY OF CITIES IN SAN MATEO AND SANTA CLARA COUNTY   17  11/12/14  CITY/COUNTY POPULATION CHARTER CITY  YES/NO  # OF COUNCIL  SEATS  COMMENCEMENT DATE  OF TERM  TERM LIMITS SALARIES  (MONTHLY)  Benefits  (Monthly)  BALLOT  MEASURE?   DECEMBER  TOWN OF PORTOLA  VALLEY  4,490 NO 5 COMMENCES WHEN  ELECTIONS ARE HELD  FIRST MEETING IN  DECEMBER WHERE AT  THAT TIME NEWLY  ELECTED COUNCIL IS  SWORN INTO OFFICE     NO LIMIT $0      Health = NONE    Retirement =  NONE  No  TOWN OF  WOODSIDE  5,287 NO 7 COMMENCES FROM THE  SPECIAL ELECTION SHALL  BE HELD ON THE DATE OF  THE NEXT REGULARLY  ESTABLISHED ELECTION,  OR REGULARLY  ESTABLISHED GENERAL  MUNICIPAL ELECTION TO  BE HELD THROUGHOUT  THE TOWN, NOT LESS  THAN 114 DAYS FROM  THE CALL OF THE SPECIAL  ELECTION  NO LIMIT $0      Health = NONE    Retirement =  NONE  No  COUNTY OF SAN  MATEO  739,311 N/A 5 BOARD OF  SUPERVISOR  MEMBERS  BOARD OF SUPERVISORS  TERM COMMENCES ON  EITHER JANUARY 1, APRIL  1, JULY 1 OR OCTOBER 1ST  3 TERMS N/A  N/A  COUNTY OF SANTA  CLARA  1.838 million N/A 5 BOARD OF  SUPERVISOR  MEMBERS  COMMENCES AT NOON  ON THE FIRST MONDAY  OF JANUARY  3 TERMS N/A  N/A     ATTACHMENT B ATTACHMENT C NOT YET ADOPTED 1 Ordinance No. ____  Ordinance of the Council of the City of Palo Alto Amending Chapter 2.04 of the Palo Alto  Municipal Code to Increase the Salary of Council Members Effective January 2017 and to Clarify  Council Expense Allowances        The Council of the City of Palo Alto does ORDAIN as follows:      SECTION 1.  Findings and Declarations.  The City Council finds and declares as follows:    A. Article III, Section 17 of the Charter of the City of Palo Alto provides that  compensation may be paid to council members in amounts not to exceed those provided by general  law.    B. Council member salaries were last set in 2001 by Ordinance No. 4692 in the  amount of six hundred dollars ($600) per month.    C. General law permits salaries to be increased at a rate not to exceed 5% for each  calendar year from the operative date of the last salary adjustment.  The increase permitted under state  law for an effective date of January 1, 2017 is four hundred fifty dollars ($450) per month, for a  maximum permissible compensation of one thousand fifty dollars ($1,050) per month.    D. From time to time, the Council adopts by resolution a travel and expense policy  for council members, including expense reimbursement limits for the Mayor and Vice Mayor.     SECTION 2.   Section 2.04.350 (Expense allowance for council members) of Chapter 2.04 (Council  Organization and Procedure) of Title 2 (Administrative Code) of the Palo Alto Municipal Code is hereby  amended to read as follows:      “Section 2.04.350 Expense allowance for council members    The council may by resolution adopt a travel and expense policy providing a schedule  for expense allowances for its members and an amount shall be included in the council  budget to reimburse members of the council for expenses incurred in their service as  members of the council. Notwithstanding the above, the mayor shall receive $200.00  per month for expenses and the vice‐mayor shall receive $50.00 per month for expenses  incurred in filling these offices.”      SECTION 3.   Section 2.04.360 (Salary of council members) of Chapter 2.04 (Council  Organization and Procedure) of Title 2 (Administrative Code) of the Palo Alto Municipal Code is hereby  amended to read as follows:      “Section 2.04.360 Salary of council members    The salary of the council members shall be $600.00 per month.  Effective January 1,  2017, the salary of the council members shall be $1,000 per month.     SECTION 4.   If any section, subsection, clause or phrase of this Ordinance is for any  reason declared invalid, such declaration shall not affect the validity of the remaining portion or  sections of the Ordinance.  The Council hereby declares that it should have adopted the  Ordinance and each section, subsection, sentence, clause or phrase thereof irrespective of the  ATTACHMENT C NOT YET ADOPTED 2 fact that any one or more sections, subsections, sentences, clauses or phrases be declared  invalid.     SECTION 5.   This ordinance shall be effective on the thirty‐first day after the date of its  adoption.     SECTION 6.  The Council of the City of Palo Alto hereby finds that this is not a project under  the California Environmental Quality Act and, therefore, no environmental impact assessment is  necessary.    INTRODUCED:  PASSED:  AYES:  NOES:  ABSENT:  ABSTENTIONS:  ATTEST:      ___________________________    ____________________________  City Clerk       Mayor    APPROVED AS TO FORM:    APPROVED:    ____________________________    ____________________________  Deputy City Attorney     City Manager            ____________________________          Director of Administrative Services    MINUTES Mr. Alaee stated after review of the Council Calendar it appeared the best option. Mr. Keene stated that was too long, all that was needed was the outreach portion. Council Member Scharff stated the City Manager and the Mayor should determine the date. The question was when Staff could have the information ready. Council Member Klein believed the outreach was a courtesy and he noted the industry did not have veto power over the decision. 2. Discussion and Recommendation to Council Regarding Potential Ordinance Making Changes to Council Compensation. Molly Stump, City Attorney, stated the current Council was compensated consistent with the General Law at $600 per month. The General Law allowed room for compensation levels to be increased by way of an Ordinance approved by the majority of Council or the Council could place the matter before the voters. She noted any change to Council compensation would go into effect with the beginning of new Council terms; for Palo Alto that would be January 2015. Council Member Scharff asked if the 2014 voting Council Members who were not up for re-election could vote and have the increase if applicable applied to their compensation in January of 2015. Ms. Stump replied yes. Council Member Scharff believed any vote could not apply to oneself. Ms. Stump stated at least one member of the body had to have stood for election in order for the new compensation level to apply to the entire body. Meggan Casas, Senior Human Resources Administrator, reviewed the benchmark data on surrounding cities in Santa Clara and San Mateo Counties for a total of 26 cities. The highest monthly Council salary was the City of San Jose at $6,750. The average monthly salary throughout the remaining cities was $759.40. The City of Santa Clara received an annual Consumer Price Index (CPI) increase of 5 percent. The City of Mountain View has a proposed measure for November 2014 to increase compensation from $600 to $1,000 monthly. Page 10 of 12 Policy and Services Committee Special Meeting Minutes 6/17/14 MINUTES Council Member Scharff asked for the average salary. Ms. Casas stated $759.40. Council Member Scharff asked if the average was based on all of the cities even though some were paid $0 and San Jose was $80,000 annually. Ms. Casas said yes. San Jose Council Members were full time employees but they were Council Members so their salary was included. Council Member Scharff did not feel the average was helpful because the monthly amounts were all over the chart. James Keene, City Manager, wished to speak to the average but in contrast the City was in the median at $600. Chair Price acknowledged different cities paid different amounts but she felt the issue should be based on the amount of work performed not the numbers. She asked what the parameters were per the Ordinance that could be used to make annual salary adjustments. Ms. Stump stated the General Law allowed the Council to add 5 percent each year since the last date of increase which was 2001. She noted the 5 percent could not be compounding. Chair Price said the Staff Report calculated the amount to just under $1,000. Mr. Keene agreed and stated there could be a perspective 5 percent increase moving forward. Ms. Stump clarified if the Committee was interested in the maximum amount of increase Staff would need to review the calendar and count days from the last increase in 2001 to January 1, 2105. Herb Borock read portions of the General Law where the 5 percent was indeterminate based on the benefits received. Some cities did not provide medical benefits to their Council. He felt the only benefit the City Council should receive was salary and not medical benefits because the position was not employment but volunteer. Council Member Scharff recalled in 2010 there was a Motion to reduce Council salary which failed by a 5 to 4 vote. Historically when financial times were low cities did not provide salary increases but when the economy rose Page 11 of 12 Policy and Services Committee Special Meeting Minutes 6/17/14 MINUTES salaries increased and long-term projects were taken on. He believed Council needed to take a leadership role and just because the economy was good Council should not be the first in line to benefit. Palo Alto Council salaries were in the median and he was satisfied with that. MOTION: Council Member Klein moved, seconded by Chair Price to recommend to the City Council that salaries be increased to $1,000 per month effective January 1, 2017. Council Member Klein felt the reason for an increased salary was it had been 13 years since the last increase. There was a decline in Council candidates in their middle years and although you were not on the Council to become wealthy there was an increase in workload and time away from family. He chose the effective date as not to benefit seated Council Members. Chair Price mentioned the current seated Council came from a variety of economic status. There were Council Members who used personal choice to not accept any monthly pay and some chose not to accept health benefits. Those options were a personal choice and providing an increase in salary was not meant to discourage or encourage candidates. MOTION PASSED: 2-1 Scharff no, Schmid absent Chair Price asked when Staff would bring the item forward to the full Council. Ms. Stump stated Staff would work toward an August return. ADJOURNMENT: Meeting adjourned at 7:38 P.M. Page 12 of 12 Policy and Services Committee Special Meeting Minutes 6/17/14