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HomeMy WebLinkAbout2003-01-21 City CouncilCity of PaRo ARto C ty M ger s Report HONORABLE CITY COUNCIL FROM:CITY MANAGER DEPARTMENT.: COMMUNITY SERVICES DATE: SUBJECT: JANUARY 21, 2003 CMR: 101:03 APPROVAL OF A NEW MANAGEMENT AGREEMENT FOR GOLF PROFESSIONAL SERVICES REPORT IN BRIEF Staff recommends that council approve a 42-month management a~eement with Brad Lozares Golf Shop, effective January 22, 2003, for golf course professional services. The previous management ageement has been retained on a month-to-month basis during extensive negotiations. This report proposes compensation within the golf professional management ageement that will maintain the Professional’s ability to provide exemplary customer service to golf customers and provide incentives that will benefit the City in the form of higher golf rounds, cart rentals, and driving range revenues. Incentive payments to the Professional will derive from the additional revenues that are generated when the incentive goals are met. This will result in impact on City reserves. RECOMMENDATION Staff recommends that Council approve and authorize the City Manager to execute the attached 42-month management ageement with Brad Lozares Golf Shop (Golf Professional) for golf course professional services at the Palo Alto Municipal Golf Course. BACKGROUND On May 15, 1995, Council approved a Golf Course Improvement Master Plan (CMR:248:95) to up~ade various components of the golf course. The plan involved the issuance of tax-exempt debt to pay for a portion of the Master Plan improvements. On July 21, 1997, (CMR: 327:97) Council approved the Golf Course Improvement Master Plan construction and financing. In the report, staff recommended that golf course revenues cover all golf course expenses (including debt service), with no subsidy from the General Fund. In a report dated February 13, 1996, (CMR: 123:96), staff indicated that Internal Revenue Service (IRS) regulations regarding the use of tax-exempt financing had changed since CMR: 101:03 Page 1 of 5 the last capital improvements made at the golf course in 1977, and that the new reg-ulations restricted use of tax-exempt financing for improvements directly benefiting a for-profit enterprise such as the retail sales operation run by Brad Lozares. On July 21, 1997, Counci! directed staff to pursue issuance of tax-exempt revenue bonds. On March 16, 1998, Council approved a 15-year lease agreement in addition to the existing management agreelnent that complied with the new IRS regulations. Prior to negotiating the agreement, staff consulted with a firm specializing in golf contracts, the William Sherman Company. The consultant concluded that, under the new management agreement, the golf professional would receive compensation similar to that under the old relationship. Projected compensation placed the professional in the mid-range of comparable public golf course professionals in the Bay Area given the level of services provided at the course. Since the new management agreement was negotiated, it has been amended three times to add compensation in order to cover unanticipated costs that were previously borne by the City. These unanticipated costs included credit card charges fees and the cost of paying a bookkeeper to process the paperwork created by the new management agreement. These changes were implemented to more equitably distribute costs between the City and Professional. DISCUSSION Since the initial contract term expired May 1,200!, City staff and the golf professional have been in arduous negotiations. The existing agreement was retained as a month-to- month verbal agreement as negotiations continued. Much of the delay has been because of the slumping economy and IRS fixed fee contract restrictions. It has been difficult to determine a system within the IRS rules and regulations relative to fixed fees and contractors that provides a means to reward the contractor for exceptiona! services or sales. Attachment A is a negotiated management agreement, which provides for the continued services of Brad Lozares Golf Shop to manage the play and fee collection at the golf course, to ensure continued high quality golf programs and to maximize public use of the Palo Alto Golf Course. The new management agreement is structured to provide a fixed base fee for the golf professional, along with incentives if 2001 base line sales voIumes are increased. Since the inception of this agreement, the golf professional has incurred cash flow problems. The City has incurred similar economic problems. While the capital improvements at the golf course have addressed serious drainage and irrigation problems to maintain a viable course, they did not result in a full renovation makeover to make the course a "top" or "above average" place to play. Only 40% of the Master Plan improvements were completed in the first phase, addressing the prioritized worst-case areas of the golf course. In addition, the current economic downturn is resulting in below optimal levels of golf rounds, affecting not only the City, but also the golf professional CMR: 101:03 Page 2 of 5 and the clubhouse restaurant. The golf professional is experiencing reduced sales volumes, along with rising labor and benefit costs to maintain qualified staff as revenues have declined. The professional has taken steps to reduce costs by cutting staff hours, reducing retail stock and delaying vendor payments. Overall, the professional’s efforts and activities at the City facility have somewhat compensated for any of the course’s physical shortcomings. The new a~eement represents the following changes: ®No annual CPI adjustments - in the prior contract, the management fees were increased based on an annual CPI adjustment. e The term of the contract will be 42 months. e The fixed fee will be increased to $322,251 annually with no annual CPI adjustment. This will be applied retroactively to May 1, 2001, the original contract date of expiration. The golf professional will continue to receive 40% of driving range and cart rentals and the City will receive 60% of such revenues. Sales productivity incentives related to golf rounds, driving range and golf cart rentals above and beyond ageed upon calendar year 2001 baselines, are structured to provide additional revenues to the golf division and income to the golf professional. In order to enhance overall golf division income, customer service and golf professional revenues, a productivit?~ reward equal to a stated dollar amount based on increases of golf rounds, power golf cart rentals and driving range sales becomes effective with this ageement. This reward is consistent with IRS regulations. In addition to the fixed and percentage fees, the golf professional shall receive productivity rewards based on exceeding certain baseline golf rounds and goss sales. An un-audited statement of golf rounds and goss golf cart and driving range sales will be presented to the City in January of each calendar year. The City shall then distribute to the golf professional such incentive payments, including productivity rewards for increase golf rounds in the form of City direct purchases of driving range and cart supplies up to the amount of the incentives. When the fully audited statements become available, usually in April of each calendar year, a full reconciliation of actual productivity amounts will be completed, resulting in either additional direct supply or a refund to the City from the golf professional for any overpayment. IRS regulations require that the management a~eement be awarded for a term not to exceed five years. This ageement covers 42 months, through June 2006. Staff will continue to monitor the professional’s compensation and will be prepared to negotiate it at the end of the contract. Staff’s goal continues to be to maintain compensation at the mid-range of comparable professionals while recognizing economic conditions and the financial health of the General Fund. CMR: 101:03 Page 3 of 5 RESOURCE IMPACT The terms of the new Golf Professional management agreement will result in additional annua! expense of approximately $23,931 for the 42-month term of the contract ($298,320 to $322,251) with no adjustments for inflation for the duration of the contract. This contract will result in additional expenses of $33,668. The additional expenses include $22,095 to retroactively reimburse the Golf Professional for prior CPI adjustments related to the annual fixed management fee that were not included under the terms of the contract extension from May 2001 through December 2002. (The prior agreement on which the extension was based allowed for annual inflationary adjustments to the contract). An additional $11,573 will cover the increase in the fixed management fee for the remaining six months of the current fiscal year. The financial terms of the Golf Professional a~eement wilt be accommodated with the existing resources available to Golf Services. There will be no additional expenses to the General Fund. Staff will return to Council with midyear budget adjustments that will be necessary to implement the agreement. The financial impact of the agreement will be absorbed from within the Community Services Department, Golf Services Functional Area budget. No additional appropriation from reserves is requested and no future year impacts on reserves are anticipated as a result of this agreement. POLICY IMPLICATIONS Proposed changes recommended in this report are consistent with prior Council direction. ENVIRONMENTAL REVIEW The Management Agreement and the anaendment to the lease are not a project under the California Environmental Quality Act (CEQA) and requires no environmental review. ATTACHMENTS Attachment A:Brad Lozares Golf Shop Management Agreement CMR: 101:03 Page 4 of 5 PREPARED BY: PAUL DIAS, Director Parks & Golf Division Joe Saccio, Deputy Director Administrative Services Steve Montano, Senior Financial Analyst REVIEWED BY: PAUL THILTGEN Director, Community Services EMILY HARRISON Assistant City Manager CMR: 101:03 Page 5 of 5 MANAGEMENT AGREEMENT BETWEEN THE CITY OF PALO ALTO AND BRAD LOZARES GOLF SHOP FOR PROFESSIONAL SERVICES AT THE PALO ALTO MT!NICIPAL GOLF COURSE This Management Agreement (Agreement) is made this day of by and between the City of Palo Alto, a municipa! corporation, (CITY) and Brad Lozares Golf Shop,a sole proprietorship (GOLF PROFESSIONAL). RECITALS CITY owns the Palo Alto Municipal Golf Course (Golf Course), par 72, 18-hole course covering approximately 180 acres within the City of Palo Alto. CITY desires to provide for golf professional services at the Golf Course, collection of fees and other related golf services to insure the highest quality of golf programs for the public. CITY desires to retain responsibility for overall management and maintenance of the Golf Course. C o GOLF PROFESSIONAL is wel! qualified through its experience to provide the Golf Professiona! Services. m o F o GOLF PROFESSIONAL has assumed responsibility for and continued the operation and management of course play for the Golf Course facility on behalf of the CITY on the terms and conditions set forth in the initia! management agreement that expired on May I, 2001 and which was extended by mutual agreement. Pursuant to the terms and conditions of the extended initial management agreement, GOLF PROFESSIONAL is entitled to approximately $21,721 as compensation for CPI adjustments that have not been paid by CITY during the term of the extended agreement. CITY and GOLF PROFESSIONAL desire the primary objectives for GOLF PROFESSIONAL’s performance under this Agreement to be to i) manage the play and fee collection of the Golf Course to insure the highest quality of golf programs, and 2) to maximize the public use of the Palo Alto Golf Course, and the revenues to be received by CITY as a result thereof. NOW, _HEREFORs, in consideration for the mutual promises hereinafter set forth the parties hereto agree as follows: 030115 sm 0053189 I.SCOPE OF SERVICES io GOLF PROFESSIONAL shal!, throughout the term of this Agreement, provide services and activities typically associated with a ful!-service golf professional facility. These include, as a minimum, the following services and activities: Operation and management of course play including management and contro! of the starting systei, collection and deposit of green fees, regulation of play, tournament play, and enforcement of course rules and regulations. o Operation and management of the driving range and practice greens including co!lection and deposit of fees, regulation of use, and enforcement of course rules and regulations. Operation and management of golf carts and golf club rentals, and deposit of rental fees. Provide services customarily provided by a PGA class A Golf Professional and requested by the course users. Promotion of golf and golf related activities in cooperation with Golf Advisory Committee, existing golf clubs, organizations and CITY. 6.Provide Course Marshal! services. Subject to the prior written approval of the City Manager or designee, GOLF PROFESSIONAL may also use the Golf Course to provide additional services and uses which are ancillary to and compatible with the required services and uses stated above and are not in conflict with the required uses of the Golf Course restaurant tenant. Such approva! shall be within the sole discretion of the City Manager. C o Mutual Cooperation. GOLF PROFESS!ONAL, Golf Course Superintendent, and Director of Parks and Golf Division sha!l communicate and cooperate to assure that said course is maintained to the highest standards. In furtherance of this purpose, GOLF PROFESSIONAL and CITY agree as fo!lows: GOLF PROFESSIONAL shal! periodically, as necessary, meet with or otherwise convey to Golf Course 0301 I5 sm 0053189 2 o o Superintendent and Director of Parks and Golf Division public comments and GOLF PROFESSIONAL’s observations regarding the condition of the Golf Course and maintenance or repairs necessary for satisfactory play, offer advice regarding tournaments and specia! event preparation, care of greens, mowing, cutting cups, repair of dents or pits on putting surfaces,weeding, moving of shoulders and trap edges,watering, spraying, cleaning of litter or trash,raking or weeding of traps, movement of tees, repair of divots and trimming of fairways and roughs. Notwithstanding the above, the determination of CITY’s Director of Parks and Golf Division with regard to the standards and conditions of the Golf Course sha!l be final and conclusive for the purpose of this Agreement. GOLF PROFESSIONAL shall assist and make available his expertise to the Citizens Golf Advisory Committee or any golf club or golf organization formed at the Course and GOLF PROFESSIONAL may serve as ex-officio member of 9ny such club or organization as may be necessary to further the purposes of this Agreement. GOLF PROFESSIONAL sha!l further meet with CITY’s staff, golf clubs and organizations and Golf Course restaurant tenant, to arrange tournaments and other special events, to provide the necessary scheduling of such events, and to discuss on-going needs of the golfing public. GOLF PROFESSIONAL shall keep up to date with the changes and trends of the golfing profession and shall generally provide on-going evaluation of the operation of the Golf Course. GOLF PROFESSIONAL shal!, unless specifically stated otherwise, be accountable to and shal! report all day to day operationa! problems to the Director of Parks and Golf or designee. The Director of Parks and Golf may in conjunction with GOLF PROFESSIONAL, develop reasonable rules and regulations governing the use of the Golf Course. GOLF PROFESSIONAL shal! be bound by such rules and regulations. In the event that GOLF PROFESSIONAL disagrees with such rules and regulations, the determination of the City Manager regarding their applicability shall be fina! and conclusive. 030115 sm 0053189 3 During the course of the agreement, the CITY anticipates making improvements to the golf course consistent with the Golf Course Master Plan. In order for the GOLF PROFESSIONAL to plan his business operations and staffing effectively, CITY wil! make every effort to give at least sixty (60) days notice for any planned improvements that wil! affect the GOLF PROFESSIONAL’s operations. II.EQUIPMENT TO BE PROVIDED BY GOLF PROFESSIONAL GOLF PROFESSIONAL shall provide: io Golf carts (both manual and power driven), golf clubs and other ancillary items to be available to the public for rent, in sufficient quality and quantity for norma! course operation. Driving range tee dividers and artificia! tee mats wil! be maintained in a good and satisfactory condition; mats, driving range lights and other ancillary features wi!l be maintained as necessary to ensure safe practice areas for customers. Adequate driving range equipment including range balls, baskets, hal! washers, bal! retrieva! equipment, and incidental and necessary equipment to satisfy customer needs. GOLF PROFESSIONAL shall be responsible for damage or aru!~icial turf should therepair to the driving range ~’=’ , turf be damaged by GOLF PROFESSIONAL’S ball retrieval equipment. III.TERM The term of this Agreement shal! be 42 MONTHS commencing on jANU~_RY !,2003 and ending on JUNE 30, 2006. IV.COMPENSATION During the term of the Agreement, GOLF PRO_sSSIONAL shaT1 receive a fixed fee and percentage fees as defined below (collectively the Management Fee). A.Fixed Fee The GOLF PRO~ESS_ONAL shall receive a fixed fee during the term of this Agreement for GOLF PROFESSIONAL’s Golf Course and driving range management, Golf Course 030115 sm 0053189 4 C o marshaling and starting and cart rental services. The fixed fee for the term of this agreement will be $322,251 annually, based on a calendar year. The fixed fee shal! be paid in 12 equa! monthly installments. CITY shal! forward the fixed fee by the 5th working day of the CITY’s working month for the amount due for that month to the GOLF PROFESSIONAL. If not received within ten calendar days after the fifth working day of the month, a late charge of one percent of monthly pa?~ent due and unpaid plus an administrative fee of $45.00 shall be added to the payment due and unpaid, and the tota! monthly sum shall become immediately due and payable to GOLF PROFESSIONAL. The parties agree that such late charges represent a fair and reasonable estimate of the costs that GOLF PROFESSIONAL will incur by reason of City’s late payments and that acceptance of such late charges in no event constitutes a waiver of CITY’s default with respect to such overdue payment, nor prevents GOLF PROFESSIONAL from exercising any of the other rights and remedies granted hereunder or by any provision of law. Percentage Fees In addition to the fixed fee, GOLF PROFESSIONAL shal! receive 40% percent of the gross revenues of the driving range and of the gross revenues of the golf .cart and golf club rentals. Percentage fees for each month wil! be calculated and. paid no later than the 10th day of the fol!owing month. In no event, however, shal! the cumulative percentage fees paid to GOLF PROFESSIONAL for a single calendar year exceed the total fixed fee payments described in section IV-A herein for that same calendar year. Golf Cart Fuel Reimbursement GOLF PROFESSIONAL shall reimburse CITY quarterly for fuel supplied to gas golf carts. Reimbursement shal! be at the current retail ful! service pump price on the date of billing for unleaded fuel, determined quarterly by CITY. GOLF PROFESSIONAL shal! reimburse the City no later than the 20th of the month fol!owing the c!ose of each quarter. Productivity Reward (Incentives) In order to enhance overal! golf division business incomes, customer service & golfprofessiona! revenues, a productivity reward equa! to a stated dollar amount based 030115sm 0053189 S on increases of golf rounds, gross power golf cart rentals and driving range sales becomes effective with this agreement. (IRS section 1.141 revenue procedures). In addition to the fixed and percentage fees, the golf professional shall receive the following productivity rewards based on exceeding the following baseline golf rounds and gross sales: PAID GOLF ROUNDS: (FEE, DISCOUNT CARD & REPLAY ROUNDS) * Greater than 87,000 rounds $3.00 PER ROUND POWER GOLF CART RENTALS: * Greater than $250,000 INCR=ASs $200 PER $I,000 DRIVING RANGE SALES: * Greater than $440,000 $200 PER $i,000 INCREASE INCENTIVE DOLLAR DISTRIBUTION: An unaudited statement of golf rounds and gross sales will be presented to the City in January of each calendar year. The City shall distribute to the golf professiona! such incentive payments for increased golf rounds, cart rentals and driving range sales as a direct city purchase of supplies related to driving range and power carts. When the fully audited statements become available, usually in April of each calendar year, a full reconciliation of actual productivity amounts will be completed, resulting in either additiona! direct third party reimbursements or a refund to the City from the Golf Professiona! for any overpayment. In addition to the foregoing, GOLF PROFESSIONAL shal! receive a one-time payment of $21,721 as full and complete compensation for any and al! claims arising out of GOLF PROFESSIONAL’s continued performance under the extended initia! agreement during the period between May 1, 2001 and January I, 2003. RECORDS AND ACC01/NTS Bank Deposit. On a daily basis, GOLF PROFESSIONAL shal! collect al! revenues generated for that day’s work and shal! deposit or cause to be deposited all revenues collected for the driving range, equipment rental and golf course green fees into a bank account. Revenues consist of Pro Shop merchandise sales as wel! as golf course green fees, tournament fees and play card revenues collected for the 030115 sm 0053189 ~ city. GOLF PROFESSIONAL agrees he is holding cash as a custodian for the CITY under this agreement. CITY agrees that these revenues collected by GOLF PROFESSIONAL may be deposited, temporarily by GOLF PROFESSIONAL into the same account used by him for his Golf Course lease operations. However, in no event shall such account be used for or contain any .funds relating to personal use, or to business use other than pursuant to an agreement between GOLF PROFESSIONAL and the CITY. In the event that GOLF temporarily in a bank PROFESSIONAL agrees that: PROFESSIONAL deposits revenue of his choosing, the GOLF a.GOLF PROFESSIONAL will pay for all banking fees, including all monthly service charges, armored courier pickup services and any credit and debit card service charges excluding those finance charges associated with the purchase of any and al! green fees, tournament fees and play cards paid by credit cards; (reimbursement of said Merchant Fees on GFTFPC sales is made monthly to the golf professional upon receipt of settlement statements from credit card merchants. b. The CITY wil! be held harmless for any cash shortages, refunds, or other !osses that may occur as a result of his handling of CITY revenues; c.Revenues collected from the first of the month to the fifteenth (1-15) are paid to the City by the 20th of the month by check. Revenues collected from the sixteenth of the month to end of the month (16-EOM) are paid to the City a!ong with its monthly settlement of rent by the 5th day after c!osing of the previous month (ref: Lease 211) d. A detailed accounting and reconciliation of revenues and records for each month, in accordance with the terms specified in section V. B be!ow, shall be provided to CITY no later than the 10th day of the following month. e. For the purpose of this agreement, Revenue Collection hereby acknowledges that revenue derived from operations at the Golf Course and Pro Shop is collected daily under the name BRAD LOZARES GOLF SHOP and deposited into BLGS’s CBT Main Account. BLGS acts 030115 sm 0053189 7 as the City’s agent in revenue collection of Green Fees, Play card Sales, and Tournament Fees and as such, transfers City revenue into a separate account, AKA Money Plus Account. Credit card revenues are electronically deposited daily into BLGS’s CBT Main Account. Two statements are received monthly from Nationa! Data Fund Service for the visa and MasterCard transactions and from American Express via an Internet statement. Money is collected via armored courier (Brinks 2002) Monday through Saturday, is delivered to central processing and then deposited directly into Brad Lozares Golf Shop (BLGS)’s banking institution (California Bank & Trust) Main Account. There is no armored courier service on Sundays or holidays. Once BLGS’s Business Manager confirms the deposits have been made into their MAIN ACCOUNT, the City’s revenue is electronically transferred via CBT’s Cash Management Service into a Money Plus account that is used exclusively for the collection of the City’s Revenues. For the purpose of this agreement, the City and Revenue Collections acknowledge that an account was originally opened with Ten Thousand Dollars ($i0,000) of persona! funds from Brad Lozares to meet the minimum deposit requirement of a MONEY PLUS ACCOUNT. This account provides the City of Palo Alto with every assurance that their money is not !onger co-mingled with the Golf Shop operating revenue. In addition, the City receives a monthly bank statement which gives independent con~irmat!o of daily green fee, tournament fee and play card revenue being deposited. in the event that GOLF PROFESSIONAL does not deposit CITY revenues into GOLF PROFESSIONAL’S business bank temporarily, GOLF PROFESSIONAL agrees to: a. Make ready CITY revenues for a daily pickup by the CITY or by the City’s armored courier service. In this case, the GOLF PROFESSIONAL shal! segregate money collected for the CITY from any other revenue GOLF PROFESSIONAL collects for his own business and from his persona! funds, in this case, the CITY wil! pay for the cost of al! banking fees related to the City’s revenues, including monthly service fees, armored courier service and banking fees, and credit and debit card charges. The CITY wil! not, in such event, pay for banking service fees for any revenues collected by GOLF PROFESSIONAL; 030I 15 sm 0053189 8 B o 1) b.Provide a detailed accounting and reconciliation of revenues and records for each month, in accordance with the terms specified in section V.B below, no later than the !0th day of the following month Records. GOLF PROFESSIONAL shal!, at all times during the term of this Agreement, keep or cause to be kept true and complete books, records, and accounts of al! financia! transactions conducted in the operation of all business activities, of whatever nature, conducted pursuant to the rights granted herein. The records, books and accounts sha!l be kept or made available to CITY at a !ocation within Santa Clara or San Mateo County. The records must be supported by source documents such as cash register tapes, purchase invoices, or other pertinent documents. Except as may be otherwise provided by this Agreement, al! charges shall be recorded by means of the LINKSource PRO Point of Sale accounting system purchased jointly in 1998 by the City and Brad Lozares Golf Shop which displays to the customer the amount of the transaction and automatically issues a receipt. The registers sha!l be equipped with devices which !ock in transaction records, or with counters which are not resettable and which record transaction numbers. Totals registered shal! be read and recorded at the beginning and end of each day. Records that shall be supplied to the CITY shall include, but not be limited to the following: 2) A summary report generated-from, or linked to the cash receipting system that, at a minimum, lists al! CITY transactions for the day with corresponding fees received, summarizes the tota! fees by category, and lists the tota! revenue (LINKSource PLU 1-115 and Sales Summary by Department PLU 1-115 reports). Monthly summary reports shall also be provided which cumulate fees collected by each category. (Ref: Cash handling procedures) A summary of any other sales transact!on for the day be!onging to the GOLF PROFESSIONAL. (LINKSource Sale Summary by item Retai! report) In addition, GOLF PROFESSIONAL shal! keep available for inspection by CITY staff the daily records from a source in addition to the LINKSource PRO Point of Sale (ref: Cash Handling Procedures) system that can be used by the CITY to verify the accuracy of cash receipting records of golf rounds, 030115 sm 0053!89 9 driving range play, and equipment rentals. All records and report formats shall be developed in collaboration with, and approved by CITY’s Director of Administrative Services, or his or her designee. In the event of admission charges or rentals, GOLF PROFESSIONAL shal! issue serially numbered tickets for each such admission or rental and shal! keep an adequate record of the play-cards, both issued and unissued. Upon request of GOLF PROFESSIONAL and at the City Auditor’s sole discretion, the City Auditor may authorize the keeping of the above-referenced books of account and records and supporting source documents in a single location outside the limits of Santa Clara or San Mateo County provided GOLF PROFESSIONAL agrees to pay all expenses including, but not limited to, transportation, food, and !odging necessary for the City Auditor to send its representative to audit or review books and records. GOLF PROFESSIONAL agrees to use a cash receipting system that is supplied by, or approved by the CITY, and to take appropriate steps to keep the system in good running order. CITY agrees to pay for maintenance costs for the system. GOLF PROFESSIONAL further agrees to ensure that his staff does not use City’s acquired cash receipting system in such a way that violates proprietary agreements CITY has with 3rd party software company. GOLF PROFESSIONAL shal! ensure that none of his emp!oyees, agents or contractors copy or duplicate any part of the cash receipting system software, nor disc!ose in any manner any proprietary information related to the system or its software. GOLF PROFESSIONAL further agrees to cooperate with CITY in using CITY approved credit card and/or debit card acceptance. GOLF PROFESSIONAL agrees to take appropriate and reasonable, commonly practioed steps to ensure that any payments made for services by persona! check or by credit or debit card are valid and legitimate. The Accounting Year. The accounting year shall be twelve full calendar months beginning January i. The accounting year shall be continued through the term of this Agreement unless CITY specifically approves in writing a different accounting year. CITY shall approve a change in accounting year only in the event of undue hardship being placed on either the GOLF PROFESSION~ or CITY, and not because of mere convenience or inconvenience. Financ%al statements and Audit by CITY. Within one hundred twenty (120 days after the end of each accounting year, GOLF PROFESSIONAL shal!, at its own 030115 sm 0053189 ! 0 expense, submit to CITY an unaudited balance sheet and income statement. Within one hundred eighty (180) days after the end of each accounting year, GOLF PROFESSIONAL shal!, at its own expense, submit to CITY a balance sheet and income statement submitted by a Certified Public Accountant, reflecting business transacted on or from the Golf Course during the preceding accounting year. The Certified Public Accountant must attest that the balance and income statement submitted are an accurate representation of GOLF PROFESSIONAL’s records as reported to the United States of America for income tax purposes. At the same time, GOLF PROFESSIONAL shall submit to CITY a statement certified as to the accuracy by a Certified Public Accountant wherein the total gross receipts for the accounting year are classified according to the categories established for percentage fees listed in Clause IV B and for any other business conducted on or from the Golf Course. The City Auditor may accept alternatives to the above Certified Public Accountant’s audited statement provided that in the City Auditor’s sole opinion, the alternative provides sufficient assurance that the financial statement accurately reflects business transacted on or from the Golf Course. All of GOLF PROFESSIONAL’s books of account and records and supporting source documents shal! be made available to CITY’s representatives at any and all reasonable time during the term of this Agreement and within two (2) years after expiration or termination of this Agreement, for the purpose of determining the accuracy of the monthly statements of sales and monies received, and rent due and paid to CITY. Notwithstanding the previous paragraph, the full cost of any such audit by CITY, as determined by CITY, shall be borne by GOLF PROFESSIONAL if either of the fol!owing conditions exists: The audit reveals an underpayment of more than five percent (5%) between the monies due the CITY as reported in accordance with this Agreement and the monies due as determined by the audit; or GOLF PROFESSIONAL has materially failed to maintain true and complete books, records, accounts, and supporting source documents in accordance with subparagraph A above. The City Auditor shal! determine the adequacy of records. Otherwise, CITY shal! bear the cost of any such audit. Upon the request of CITY, GOLF PROFESSIONAL shall promptly provide, at GOLF PROFESSIONAL’s expense, necessary data to 030115 srn 0053189 i ! enable CITY to fully comply with any and all requirements of the State of California or the United States of America for information or reports relating to this Agreement and to GOLF PROFESSIONAL’s use of the Golf Course. Such data shall include, if required, a detailed breakdown of GOLF PROFESSIONAL’s use of the Golf Course, and/or a detailed breakdown of GOLF PROFESSIONAL’s receipts and expenses. VI. HOLD HARMLESS GOLF PROFESSIONAL hereby waives al! claims, liability and recourse against CITY including the right of contribution for !oss or damage of or to persons or property arising from, growing out of or in any way connected with or related to this Agreement. GOLF PROFESSIONAL hereby agrees to indemnify, hold harmless and defend CITY, its officers, agents, and emp!oyees against any and all claims, liability, demands, damages, cost, liability costs, expenses or attorneys’ fees arising out of the GOLF Professiona!’s negligence or willful acts or omissions in the performance of this Agreement, except for liability arising out of the sole negligence of CITY, its officers, agents or employees. In the event CITY is names as co-defendant, GOLF PROFESSIONAL shall represent CITY in such lega! action unless CITY undertakes to represent itself as co- defendant in such lega! action, in which event GOLF PROFESSIONAL shal! pay CITY of its cost of defense, including reasonable attorneys’ fees. If GOLF PROFESSIONAL is not a party to litigation in which it has an obligation to defend hereunder, CITY shal! have the right to reasonably approve any counse! selected by GOLF PROFESSIONAL to defend CITY. Notwithstanding the foregoing, CITY shal! indemnify, hold harmless and defend GOLF PROFESSIONAL from any claims or !oss arising from stray range balls causing damage to any of the property at 1755 Embarcadero Road. VII. INSIiRANCE GOLF PROFESSIONAL shal! maintain insurance acceptable to CITY in ful! force and effect throughout the term of this Agreement. Minimum ScoDe of Insurance Coverage shall be at least as broad as: i) 2) 3) insurance Services Office Commercial General Liability coverage (occurrence form CG 0001) . Insurance Services Office form number CA 0001 (Ed. 1/87) covering Automobile Liability, code ! (any auto). Workers’ Compensation insurance as required by the State of California and Emp!oyer’s Liability Insurance. The policy or policies of insurance maintained by GOLF PROFESSION~ shal! provide the following limits and coverage’s: POLICY MINIMUM LIMITS OF LIABILITY (i)WORKERS’ COMPENSATION Statutory (2) COMPREHENSIVE Bodily Injury $I,000,000 ea. person AUTOMOBILE $i,000,000 ea.occurrence LIabILITY,Property Damage $I,000,000 ea.occurrence including owned, hired, and non-owned automobiles (3)COMPREHENSIVE GENERAL LIABILITY including products and Bodily Injury $i,000,000 ea. person $i,000,000 ea.occurrence $i,000,000 aggregate Property Damage $i,000,000 ea. occurrence Personal Injury $i,000,000 ea. occurrence completed operations, broad form contractual, and mersona] injury. Vlll. DEDUCTIBLES AAID SELF-INSURED RETENTIONS Any deductibles or self-insured retentions must be declared to and approved by the CITY. At the option of the CZTY either: a) the insurer shall reduce or eliminate such deductibles or self-insured ~ ’ s respects the CITY its officers officials, employeesrecentlon as -,’ ~ s b) the GOLF PROFESSIONAL shal! procure a bondand volunteer ; or - guaranteeing payment of !osses and related investigations, claim administration and defense expenses. Insurance shal! be in ful! force and effect commencing on the first day of the term of this Agreement. Each insurance policy required by this Agreement shal! contain the following clauses: "Each insurance policy required by this clause shal! be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days’ prior written notice by certified mai!, return receipt requested, has been given to the CITY.". o "Al! rights of subrogation are hereby waived against the CITY OF PALO ~TO and the members of the City Council and elective or appointive officers or emp!oyees, when acting within the scope of their emp!oyment or appointment." ° "The CITY OF PALO ALTO is named as a loss payee on the properuy and course of consu_uction insurance policies 030115 ~sm 0053189 ! 3 described above." "The CITY, its officers, officials, employees, agents and volunteers ar@ to be covered as insureds as respects: liability arising out of activities performed by or on behalf of the GOLF PROFESSIONAL; products and completed operations of the GOLF PROFESSIONAL; premises owned, occupied or used by the GOLF PROFESSIONAL; or automobiles owned, leased, hired or borrowed by the GOLF PROFESSIONAL. The coverage shal! contain no special limitations on the scope of protection afforded to the CITY, its officers, officials, emp!oyees, agents or volunteers." o "For any claims related to this Agreement, the GOLF PROFESSIONAL’s insurance coverage shall be primary insurance as respects the CITY, its officers, officials, employees, agents and volunteers. Any insurance or self- insurance maintained by the CITY, its officers, officials, employees, agents or volunteers shall be excess of the GOLF PROFESSIONAL’s insurance and shal! not contribute with it." "Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the CITY, its officers, officials, emp!oyees, agents or volunteers." IX.ACCEPTABILITY OF INSURERS Insurance is to be placed with insurers with a current A.M. Best’s rating of no less than A:X. X.POSSESSORY INTEREST GOLF PROFESSIONAL recognizes and understands that this Agreement is not intended to, but may create a real property possessory interest in the Golf Course that may be subject to tea! property or other taxation, and that GOLF PROFESSIONAL shal! be subject to or liable for the payment of any rea! property t&xes or other taxes levied on such interest. Xl.ARBITRATION Should arbitration be necessary, the matter in dispute shal! be submitted to arbitration to take place in Palo Alto, California, pursuant to the then current rules and regulations of the American Arbitration Association. Either party requesting arbitration under such clauses shall make a demand On the other party by registered or certified mai! with a copy to the San Francisco Regiona! Office 030115 srn 0053189 of the American Arbitration Association, 225 Bush St. 18th Floor, San Francisco, Calif. 94104 (415-981-3901). The arbitration sha!l take place as noticed by the American Arbitration Association. Judgment upon the award rendered by the arbitrator(s) may be entered in any Court having jurisdiction thereof. XII. CIRCUMSTANCES WHICH EXCUSE PERFORMANCE (FORCE MAJEURE) If either party hereto shall be delayed or prevented from the performance of any act required hereunder by reason of acts of God, restrictive governmenta! laws or regulations, or other cause without fault and beyond the control of the party obligated (financia! inability excepted), performance of such act shal! be excused for the period of the delay and the period for the _~eDer~ormanc of any such act sha!l be extended for a period equivalent to the period of such delay. XIII. NONDISCRIMINATION GOLF PROFESS!ONAL and its emp!oyees shall not discriminate against any person because of race, color, religion, ancestry, age, sex, national origin, disability or sexual preference. GOLF PROFESSIONAL shall not discriminate against any emp!oyee or applicant for employment because of race, color, religion, ancestry, sex, age, national origin, disability or sexua! preference. GOLF PROFESSIONAL covenants to meet al! requirements of the Palo Alto Municipal Code pertaining to nondiscrimination in employment. If GOLF PROFESSIONAL is found in violation of the nondiscrimination provision of the State of California Fair Emp!oyment Practices Act or similar provisions of federal law or executive order in the conduct of its activities under this Agreement by the State of .California Fair Employment Practices Commission or the equivalent federa! agency or officer, it shal! thereby be found in default under this Agreement, and such default sha!l constitute a material breach of this Agreement. CITY shal! then have the power to cance! or suspend this Agreement in whole or in part. XIV. CONFLICT OF INTEREST GOLF PROFESSIONAL warrants and covenants that no official or emp!oyee of CITY nor any business entity in which any officia! or emp!oyee of CITY is :interested has been emp!oyed or retained to solicit or aide in the procuring of this Agreement or wil! be emp!oyed in the performance of this Agreement without the divulgence of such fact to CITY. In the event that CITY determines that the employment of any such officia!, employee or business entity is not compatible with such official’s or employee’s duties as an officia! or emp!oyee of CITY, GOLF PROFESSIONAL upon request of CITY shal! immediately terminate such emp!oyment. Violation of 030115sm0053189 15 this provision constitutes a serious breach of this Agreement and CITY may terminate this Agreement as a result of such violation. XV.NOTICES Al! notices pursuant to this Agreement shall be addressed as set forth be!ow or as either party may subsequently designate by written notice. II II I1 I1 II II I1 II II TO: CITY TO: GOLF PROFESSIONAL Real Property City of Palo Alto P.O. Box 10250 250 Hamilton Avenue Palo Alto, CA 94303 FAX: (650) 323-1741 Brad Lozares Brad Lozares Golf Shop 845 Doverton Square Mountain View, CA 94040 with a.copy to: City Clerk, City of Pa!o Alto P.O. Box 10250 250 Hamilton Avenue Palo Alto, CA 94303 FAX: (650) 328-3631 And City Attorney, City of Palo Alto P.O. Box 10250 250 Hamilton Avenue Palo Alto CA 94303 FAX: (650) 329-2646 030115 sm 0053189 ! 6 IN WITNESS WHEREOF, the parties have executed this Agreement the day and year first above written. ATTEST:CITY OF PALO ALTO City Clerk APPROVED AS TO FORM: Mayor BRAD LOZARES GOLF SHOP City Attorney By: APPROVED: Name: Assistant City Manager Title: Director, Administrative Services Taxpayer Identification No. Director, Community Services Director, .Parks & Golf Division Manager, Real Property 030115 sm 0053 !89 ! 7