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Staff Report 8157
City of Palo Alto (ID # 8157) City Council Staff Report Report Type: Consent Calendar Meeting Date: 6/19/2017 City of Palo Alto Page 1 Summary Title: Approval of Police Department Purchase of Radio Consoles Title: Approval of the Purchase of Police Radio Consoles for the SVRCS Regional 700 MHz Trunked Radio System in an Amount Not-to-Exceed $917,000 With an Option for Utilities to Purchase two Additional Consoles for an Amount Not-to-Exceed $72,000 From: City Manager Lead Department: Police RECOMMENDED MOTION Staff recommends that Council consider the following motion: 1. Approve and authorize the City Manager or his designee to execute the purchase of radio consoles and accessories for the Police, Utilities and Public Works Departments in an amount not to exceed $917,000 with an option for Utilities to purchase two additional consoles for an amount not to exceed $72,000. RECOMMENDATION Staff recommends that City Council approve and authorize the City Manager or his designee to execute the purchase of radio consoles and accessories for the Police, Utilities and Public Works Departments in an amount not to exceed $917,000 with an option for Utilities to purchase two additional consoles for an amount not to exceed $72,000. DISCUSSION The City Council approved the City of Palo Alto’s (CPA) participation in the Silicon Valley Regional Communications System (SVRCS) on June 22, 2015. This 700 MHz radio system will be utilized by all Santa Clara County Municipal and County agencies as well as the Valley Transportation Agency (VTA). It will provide interoperable communications for Police and Fire and enhanced capabilities for Public Works, Utilities and all other CPA radio users. The Motorola 700 MHz system is a digital trunked radio system that conforms to the P251 standard. The migration to the new system requires the purchase of new consoles and the 1 Project 25 (P25) standards were developed to enable Public Safety entities to communicate with each other using an open architecture model. City of Palo Alto Page 2 equipment that controls access to radio channels and talk groups as well as the ability to transmit, receive and patch talk groups and channels together. Palo Alto is in the West Cell of the SVRCS (there are three cells - West, Central and South) and the infrastructure for the West Cell is nearly complete. The cities of Sunnyvale and Santa Clara are operating on the new system. Palo Alto plans on timing the migration to SVRCS to coincide with our neighbors in Mountain View and Los Altos implementation as we share critical public safety technology with those cities. Radio interoperability is the final component of full redundancy between the three cities public safety data and voice systems. Palo Alto anticipates moving Utilities and Public Works to SVRCS in the fourth quarter of 2017 and Public Safety to the system in the first quarter of 2018. Public Safety users will need to communicate on multiple frequencies with the remaining agencies in the County during the transition period (completion of the Central Cell is scheduled for 2019) and with our neighbors in San Mateo County who remain on legacy systems. Fire will have a continued need to communicate on VHF frequencies for the foreseeable future when traveling outside of Santa Clara County. Cost permitting, the City plans to maintain three legacy analog channels (a Police UHF channel, a Fire VHF Channel and a Local Government UHF channel) for disaster recovery. RESOURCE IMPACT A requirement of the agreement between the participating SVRCS entities is that each municipality or agency purchases their own radios and consoles. SVRCS competitively bid the radio system and Motorola was awarded the contract. The contract includes preferred equipment pricing for all SVRCS members. Long-term maintenance of the consoles will be covered by SVRCS. Because Palo Alto has its own Utilities and several locations for radio dispatch, the console equipment requirements are considerably higher than other municipalities of a similar size. The purchase will be funded from the Radio Infrastructure CIP (TE-05000-080). The CIP is funded from multiple sources, the CPA Capital Budget, Utilities and Stanford. Council allocated funding for SVRCS participation and the necessary console purchases in May 2015. The cost breakdown by department is listed below. Most of the core system costs are included in the Emergency Dispatch Center quote. LOCATION COST Emergency Dispatch Center $568,928.45 Electric Utilities Control Center $156,030.86 Water, Gas Utilities Dispatch $75,807.66 Public Works Dispatch $116,147.84 TOTAL $916,914.81 *Optional 2 additional UCC consoles $71,839.75 City of Palo Alto Page 3 POLICY IMPLICATIONS Expenditure of funds is consistent with City policy. ENVIRONMENTAL REVIEW The equipment being supplied is in conformance with all applicable emissions laws and regulations. Attachments: ATTACHMENT A - Motorola Proposal 051117 ATTACHMENT B - JPA Agreement SVRIA Motorola Solutions, Inc. 1001 BAYHILL DRIVE, 2ND FLOOR SAN BRUNO, CA 94066 May 11, 2017 City of Palo Alto 275 Forest Avenue Palo Alto, CA 94301 Attn: Charles Cullen Subject: City of Palo Alto Dispatch Console Dear Mr. Cullen: Motorola Solutions, Inc. ("Motorola") is pleased to present to the City of Palo Alto an updated proposal for five MCC 7500 Dispatch Consoles at the Police dispatch, two MCC7100 consoles at Utilities, and consolettes and desksets for Utilities and Public Works. The proposal contains: • Cover Letter • System Description • Statement of Work • Acceptance Test Plan • Service/Warranty • Equipment List • Pricing Summary and Payment Terms The proposal is based upon and subject to the terms and conditions of the contract between the County of Santa Clara on behalf of the Silicon Valley Regional Interoperability Authority and its members and Motorola Solutions (“SVRIA contract”). The incentives offered are based on the SVRIA contract and subject to the terms and conditions of the contract. You may accept the proposal by issuing a purchase order consistent with the requirements of the SVRIA contract. The proposal is valid until June 30, 2017. Motorola appreciates the opportunity to respond to your communications needs and stands ready to address any questions you may have regarding our submittal. If you have any questions concerning the quotation, please call Sr. Account Executive, Jeff Van Dell, at 650-280-3110. Sincerely, MOTOROLA SOLUTIONS, INC. Mike DeBenedetti Area Sales Manager The design, technical, and cost information furnished with this proposal is proprietary information of Motorola Solutions, Inc. (Motorola). Such information is submitted with the restriction that it is to be used only for the evaluation of the proposal, and is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the proposal, without the express written permission of Motorola Solutions, Inc. MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. SYMBOL is a trademark owned by Symbol Technologies, Inc., which is a wholly owned subsidiary of Motorola Solutions, Inc. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All rights reserved. CITY OF PALO ALTO MAY 11, 2017 DISPATCH CONSOLE REVISED – MAY 11, 2017 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents i TABLE OF CONTENTS Section 1 System Description ............................................................................................................................ 1-1 1.1 System Overview ............................................................................................................... 1-1 1.2 MCC 7500 Dispatch Console Description .......................................................................... 1-1 1.2.1 Architecture and Components ........................................................................................ 1-3 1.2.1.1 Telephone/Headset Port ........................................................................................ 1-4 1.2.1.2 Console Logging .................................................................................................... 1-4 1.2.1.3 Conventional Channel Gateway (CCGW) .............................................................. 1-6 1.2.1.4 Conventional Site Controller (CSC) ........................................................................ 1-6 1.2.1.5 Auxiliary Inputs/Outputs ......................................................................................... 1-6 1.2.2 Additional MCC 7500 Console Dispatch System Features ............................................ 1-7 1.2.2.1 Integrated with the ASTRO 25 Network ................................................................. 1-7 1.2.2.2 Proven Graphical User Interface ............................................................................ 1-7 1.2.2.3 Centralized Network Configuration and Fault Management ................................... 1-8 1.2.2.4 Mission Critical Audio and Tones ........................................................................... 1-9 1.2.2.5 Reliability and Availability ....................................................................................... 1-9 1.2.3 MCC 7100 Dispatch Console Component Description .................................................. 1-9 Section 2 Equipment List ................................................................................................................................... 2-1 2.1 City of Palo Alto Equipment................................................................................................ 2-1 Section 3 Statement of Work ............................................................................................................................. 3-1 3.1 Overview ............................................................................................................................ 3-1 3.2 Assumptions ....................................................................................................................... 3-2 3.3 Contract .............................................................................................................................. 3-2 3.3.1 Contract Award (Milestone) ............................................................................................ 3-2 3.3.2 Contract Administration .................................................................................................. 3-2 3.3.3 Project Kickoff ................................................................................................................ 3-3 3.4 Contract Design Review ..................................................................................................... 3-3 3.4.1 Review Contract Design ................................................................................................. 3-3 3.4.2 Design Approval (Milestone) .......................................................................................... 3-4 3.5 Order Processing ............................................................................................................... 3-4 3.5.1 Process Equipment List .................................................................................................. 3-4 3.6 Manufacturing and Staging ................................................................................................ 3-5 3.6.1 Manufacture Motorola Fixed Network Equipment .......................................................... 3-5 3.6.2 Manufacture Non-Motorola Equipment .......................................................................... 3-5 3.6.3 Ship to Staging (Milestone) ............................................................................................ 3-5 3.6.4 Stage System ................................................................................................................. 3-5 3.6.5 Perform Staging Acceptance Test Procedures .............................................................. 3-6 3.6.6 Ship Equipment to Field ................................................................................................. 3-6 3.6.7 CCSi Ship Acceptance (Milestone) ................................................................................ 3-6 3.6.8 Develop Templates ........................................................................................................ 3-6 3.7 System Installation ............................................................................................................. 3-7 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents ii 3.7.1 Install Fixed Network Equipment .................................................................................... 3-7 3.7.2 Fixed Network Equipment Installation Complete ............................................................ 3-7 3.7.3 Console Installation ........................................................................................................ 3-7 3.7.4 Console Installation Complete ........................................................................................ 3-8 3.7.5 System Installation Acceptance (Milestone) ................................................................... 3-8 3.8 System Optimization .......................................................................................................... 3-8 3.8.1 Optimize System FNE .................................................................................................... 3-8 3.8.2 Link Verification .............................................................................................................. 3-8 3.8.3 Completion Criteria: ........................................................................................................ 3-9 3.8.4 Optimization Complete ................................................................................................... 3-9 3.9 Training .............................................................................................................................. 3-9 3.9.1 Perform Training ............................................................................................................. 3-9 3.10 Audit and Acceptance Testing ........................................................................................... 3-9 3.10.1 Perform R56 Installation Audit .................................................................................... 3-9 3.10.2 Perform Functional Testing ...................................................................................... 3-10 3.10.3 System Acceptance Test Procedures (Milestone) ................................................... 3-10 3.11 Finalize ............................................................................................................................. 3-10 3.11.1 Cutover ..................................................................................................................... 3-10 3.11.2 Resolve Punchlist ..................................................................................................... 3-11 3.11.3 Transition to Service/Project Transition Certificate................................................... 3-11 3.11.4 Finalize Documentation ............................................................................................ 3-11 3.11.5 Final Acceptance (Milestone) ................................................................................... 3-12 3.12 Project Administration ...................................................................................................... 3-12 3.12.1 Project Status Meetings ........................................................................................... 3-12 3.12.2 Progress Milestone Submittal ................................................................................... 3-12 3.12.3 Change Order Process ............................................................................................. 3-12 Section 4 Acceptance Test Plan ............................................................................................................................ i Section 5 Acceptance Test Plan ........................................................................................................................ 5-2 5.1 MCC 7100/7500 Trunked Resources ................................................................................. 5-3 5.1.1 Console Priority .............................................................................................................. 5-3 5.1.2 Call Alert ......................................................................................................................... 5-4 5.1.3 Talkgroup Patch ............................................................................................................. 5-5 5.1.4 Alert Tones - Talkgroup .................................................................................................. 5-6 5.1.5 Talkgroup Selection and Call ......................................................................................... 5-7 5.2 Signoff Certificate ............................................................................................................... 5-1 Section 6 Training .............................................................................................................................................. 6-2 6.1 Overview ............................................................................................................................ 6-2 6.2 Training Approach .............................................................................................................. 6-2 6.3 Courses Proposed ............................................................................................................. 6-3 6.4 Detailed Course Descriptions ............................................................................................. 6-4 6.4.1.1 MCC 7500 Operator Course Description ............................................................... 6-4 6.4.1.2 MCC 7500 Supervisor Course Description ............................................................ 6-6 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Table of Contents iii Section 7 Warranty and Maintenance ................................................................................................................ 7-1 7.1 The Motorola Service Delivery Team ................................................................................. 7-1 7.2 Warranty Services .............................................................................................................. 7-2 7.2.1 Dispatch Service ............................................................................................................ 7-2 7.2.2 OnSite Infrastructure Response ..................................................................................... 7-2 7.2.3 Network Preventative Maintenance ................................................................................ 7-2 7.2.4 Infrastructure Repair with Advanced Replacement ........................................................ 7-3 7.2.5 Technical Support Service ............................................................................................. 7-3 7.2.6 Network Monitoring Service ........................................................................................... 7-3 7.2.7 Security Monitoring Service ............................................................................................ 7-4 7.2.8 Security Update Service (SUS) ...................................................................................... 7-4 7.3 Summary ............................................................................................................................ 7-5 Section 8 Pricing Summary................................................................................................................................ 8-1 8.1 City of Palo Alto Dispatch Consoles ................................................................................... 8-1 8.2 Payment Schedule Infrastructure & Consoles .................................................................... 8-4 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-1 SECTION 1 SYSTEM DESCRIPTION 1.1 SYSTEM OVERVIEW Motorola is pleased to present the City of Palo Alto with the system design for an MCC 7500 dispatch console system to aid the public safety officers and users within the City in improving their safety and providing effective voice communications. This design allows Palo Alto to operate on the new MCC 7500 consoles and SVRIA system while using the existing conventional channels (repeaters) that are used today. Requirements for the system are described herein and are delineated throughout this system description. This MCC 7500 IP-based console design interfaces with the existing conventional resources used by the City. This design ensures that the current and future migration strategies of the City are tied into one gradual transition while upholding the safety of the City’s public safety officers. The City of Palo Alto radio console system will be connected into the SVRCS ASTRO 25 Master Site via the trunking system’s IP transport. Below is a high level overview of what is included in this proposal: • 5 MCC 7500 Operator Positions at Palo Alto Main Dispatch • 2 APX 7500 Consolettes and antenna system for Back Up at Palo Alto Main Dispatch • 2 MCC 7100 Operator Positions at Utilities Dispatch • 2 Optional MCC 7100 Operator Positions at Utilities Dispatch • 2 APX 7500 Consolettes and antenna system for Back Up at Utilities Dispatch • 3 APX 7500 Consolettes, antenna system, and 3 MCD 5000 Desket Remotes for Utilites • 5 APX 7500 Consolettes, antenna system, and 5 MCD 5000 Deskset Remotes for Public Works Additionally, Motorola understands the continued need to show value in leveraging investments for the communication center. Motorola is pleased to provide an additional benefit to the City of Palo Alto. Motorola has included a full PremierOne CAD Seat License within the purchase of each MCC7500 Console. If Palo Alto would like to turn on the use of these licenses in the future, it will require, PremierOne CAD Server license along with hardware, implementation, training and provisioning services. 1.2 MCC 7500 DISPATCH CONSOLE DESCRIPTION The MCC 7500 Dispatch Console is a mission critical IP command and control solution designed to ensure optimal quality audio and reliable communication. Console positions are connected directly to the IP network which supports communication with both trunked and conventional radios. Each console is centrally configured and managed from the network manager. The dispatch system includes an MCC 7500 Dispatch Console, a voice processor module (VPM) and associated peripheral hardware. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-2 The MCC 7500 Console system for the City of Palo Alto consists of the following equipment: • Five (5) MCC 7500 Operator Positions. • Five (5) 19-inch non-touch screen LED monitors. • Ten (10) Desktop Speakers. • Ten (10) Headset Jacks. • Ten (10) Noise Canceling Dual Muff Headset. • Five (5) Footswitch. • Two (2) Site Switches. • Two (2) Site Routers. • One (1) Conventional Site Controller. • One (1) SDM 3000 AUX I/O. • Three (3) Enhanced Conventional Channel Gateways. • Two (2) APX 7500 Consolettes. • NICE Logging Equipment. • Spares. The MCC 7100 Console system for Water and Gas Utilities Dispatch consists of the following equipment: • Two (2) MCC 7100 Operator Positions. • Two (2) 19-inch non-touch screen LED monitors. • Four (4) Desktop Speakers. • Four (4) Headset Jacks. • Four (4) Noise Canceling Single Muff Headset. • Two (2) Footswitches. • Two (2) Site Switches. • Two (2) Site Routers. • One (1) Conventional Site Controller. • One (1) SDM 3000 AUX I/O. • One (1) Enhanced Conventional Channel Gateways. • Two (2) APX 7500 Consolettes. • One (1) NICE Playback Station. • Two (2) Optional MCC 7100 Operator Positions. The APX 7500 Consolettes for Utilities consists of the following equipment: • Three (3) APX 7500 Consolettes. • Three (3) MCD 5000 Desksets. • Three (3) Wireless Headsets. • Antenna System. The APX 7500 Consolettes for Public Works consists of the following equipment: • Five (5) APX 7500 Consolettes. • Five (5) MCD 5000 Desksets. • One (1) Six Channel Control Station Combiner. • Antenna System. • One (1) 7.5 foot Rack. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-3 1.2.1 Architecture and Components Figure 1-1: MCC 7500 Typical Operator Position The MCC 7500’s flexible IP architecture enables interfaces and components to be distributed where they are needed. CCGW’s can be located at conventional-only Radio sites or they can be located at Trunking Radio sites, the master site, or at console sites if that is where the conventional stations will reside. Aux I/O Servers are placed anywhere in the zone, closest to where they are needed The VPM connects to the console site LAN switch and communicates with the dispatch console PC via Ethernet. Each dispatch position has its own PC and its own VPM. The VPM is designed to be located at the Dispatch position. The VPM provides all the audio processing services and encryption/decryption services for the VPM-based radio console. It is capable of supporting audio level adjustments, summing and filtering. It is also capable of supporting multiple simultaneous streams of audio. The VPM can support multiple simultaneous encryption/decryption sessions using multiple algorithms and multiple secure keys. VPM Encryption/decryption capabilities The addition of secure capability to the dispatch position allows true end to end encryption in the radio system. In this dispatch center design, the MCC7500 VPMs has been equipped with the AES encryption algorithm. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-4 Figure 1-2: MCC 7500 Hardware and Architecture with VPM 1.2.1.1 Telephone/Headset Port The Telephone/Headset Port allows an external telephone set to be connected to the dispatch console. The dispatch console’s headsets can then be used to communicate on both the radio system and the telephone set. 1.2.1.2 Console Logging Motorola has partnered with NICE Systems to provide a highly-reliable, robust logging solution that can be tailored to meet the demanding needs of mission-critical entities. The MCC 7000 series dispatch console system proposed to the City of Palo Alto includes a logging recorder subsystem that enables the recording of local analog and telephony and replay of trunked audio that is recorded at the SVRCS Master Logger and other information associated with real-time conversations over the network. These capabilities will provide the City of Palo Alto personnel with clear audio and enough information to easily understand the context and content of any recorded transmission. This proposal includes a analog channel logging recorder capable of recording 21 simultaneous conversations. In addition to recording audio, the logging recorder has the ability to capture the following information if supported: • Talkgroup and channel information. • User identification such as unit ID and alias. • Call type such as Talkgroup Call, Telephone Patch Call, Emergency Call, etc. • Non-voice events such as Call Alerts, Radio Status Check, Radio Message, etc. This information is available for display to the user upon playback, and can be searched by the user in order to retrieve the desired call. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-5 The logging recorder’s capacity is based on the number of radio transmissions it needs to record simultaneously, not on the number of channels that it will record. A call can be saved either as a complete call (audio and any information associated with the call) or as a simple .wav file. Files saved as complete calls must be played using the Scenario Replay application included with the logging recorder. Files saved as .wav files can be played on any application that supports them. The NICE Inform – Playback and Incident Management NICE Inform is a full-spectrum incident information management solution that captures, consolidates, manages, and analyzes incident information from multimedia sources for faster incident reconstruction, greater insight and improved response. NICE Inform is a browser-based application suite for organizations that pieces together calls in a highly visual and intuitive way; all laid out in a time sequence on a graphical display. It is a modular suite of applications comprised of: Reconstruction Licenses for - Search / Playback / Save functionality for quick multimedia and multi- source search and playback of calls. Organizer License - Organize and manage audio files as well as other media files (such as photos, video, etc.) in a secure folder. Also provides digital authentication of files and a Media Player for exporting recordings in a secure manner to third parties. Monitor License - For Supervisor visibility to real-time communications in the call center. Administrator applications - includes system administrator, user administration, and audit applications. Long Term Logging Port Long term audio recording is used to record a portion of the inbound and outbound audio present on a specific dispatch console. These recordings are typically archived for long-term storage, and provide a historical record of the radio communications made at a given dispatch console. The long term logging port allows an external logging recorder to be connected to a dispatch console. The audio that appears on this output is configurable, but is typically the audio that was transmitted and/or received at that dispatch console. The configuration of audio to be presented at this port is tied to the physical dispatch console, so that no matter what user is logged into the console, the same type of audio is logged. The long term logging port can be configured to log any combination of the audio sources listed below: • Audio received from the currently selected radio resources (note that the level of this audio is not affected by either the individual volume setting of the radio resource or the master volume control on the speaker or headset jack). • Microphone audio being transmitted to the currently selected radio resources by this dispatch console user. • Microphone audio being transmitted to unselected radio resources by this dispatch console user. • Any tones generated by the dispatch console that appear in its speakers (trunking tones, emergency tones, etc.). • Tones generated by an external paging encoder. Note that this output may be used with an instant recall recorder as well as a long term logging recorder. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-6 1.2.1.3 Conventional Channel Gateway (CCGW) Conventional channels are much more integrated into the trunking systems than in previous radio – console configurations. The zone controller manages conventional channels in a manner similar to how it manages trunked talk groups. The physical interface to the analog conventional stations also changes from previous radio systems. Doing this provides two key benefits: 1. It allows the conventional audio to use the same transport network as the trunked audio. 2. It reduces the number of individual interface devices in the radio system. The portion of the router hardware and software that supports the conventional stations is called the Conventional Channel Gateway (CCGW). Conventional Channel Gateways (CCGWs) are used to interface analog and ASTRO25 conventional channels to the ASTRO 25 radio system infrastructure. CCGWs provide 4-wire analog interfaces for analog channels and V.24 and IP digital interfaces for ASTRO 25 conventional channels. The high density version of the ECCGW contains eight analog ports and eight V.24 ports plus an Ethernet port. Up to sixteen conventional channels can be connected to the analog and V.24 ports. The sixteen channels can be mixtures of analog, MDC 1200, ACIM Link, digital or mixed mode. In addition to the sixteen channels connected to ports, up to sixteen IP based channels can be supported. This brings the total number of channels supported on the high density version to thirty-two. Motorola is providing the Enhanced Conventional channel Gateway (ECCGW) to allow for the MCC7500 to interface to Palo Alto’s existing analog channels as well as share channels with Los Altos and Mountain View. 1.2.1.4 Conventional Site Controller (CSC) The CSC allows dispatch console users to continue to access and control local conventional channels if connectivity to the radio system’s controller is lost. This mode of operation is often called “fallback operation” or “site conventional operation”. All dispatch consoles, archiving interface servers and CCGWs continuously monitor their connections to the radio system’s controller. If they detect that the connections have failed, they check their configuration data to see if a CSC is present in their console site. If a CSC does exist, they will automatically switch over to it. Any archiving interface servers located at the console site with the CSC will also continue to record calls on local conventional channels. 1.2.1.5 Auxiliary Inputs/Outputs The SDM3000 RTU is used to support most dispatch console Aux I/O needs. The SDM3000 RTU is rack mountable in a standard 19 inch rack and is one rack unit high. SDM3000 RTUs can be physically located at console sites, trunking RF sites or analog conventional RF sites. The dispatch consoles and RTUs communicate with each other across the radio system’s IP transport network. This allows much greater flexibility in putting Aux I/Os where they are needed. The SDM3000 RTU (Table 1-1 next page) is capable of supporting up to 16 outputs and 48 inputs. Expansion chassis (each being the same physical size as the SDM3000 RTU) can be added to increase the number of inputs and outputs as follows: City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-7 Table 1-1: Auxiliary Inputs/Outputs Number of Output Relays Number of Input Buffers Single SDM3000 RTU 16 48 Single SDM3000 RTU with 32 96 1 expansion chassis 1.2.2 Additional MCC 7500 Console Dispatch System Features The MCC 7500 is a feature-rich, modular platform that has been configured to maximize the utility of the system to your unique needs. The following sections provide discussion of the key MCC 7500 IP Dispatch Console features. 1.2.2.1 Integrated with the ASTRO 25 Network The MCC 7500 IP Dispatch Console is seamlessly integrated into the ASTRO 25 Mission Critical Trunking Network. The console connects directly to the SVRCS Master Site via an IP backbone. This IP approach eliminates the need for space-consuming backroom electronics. All dispatch activity is performed over IP. The physical space needed to accommodate the MCC 7500 console position is no more than required for a personal computer. Both trunked talk groups and conventional radio channels can be accessed and controlled from one MCC 7500 IP Dispatch Console over the same network, thus reducing overall transport costs. All conventional resources become shared resources within the ASTRO 25 network, reducing the need for duplicate fixed network equipment. Inherent integration with the ASTRO 25 network means: • Voice quality is optimized, eliminating the potential for audio degradation. • Quality of service is maintained, regardless of the size of the system. • IP network redundancy ensures call traffic delivery. • Rapid call set up times that remain constant, regardless of the size of the system. • Improved bandwidth efficiencies reduce transport costs. • Flexibility in usage of the operator configuration – any operator can do their job from any position in the network. • Inherent access to all system resources within the network by eliminating equipment and coverage constraints, providing dispatch priority to reach any user when needed. 1.2.2.2 Proven Graphical User Interface The MCC 7500’s intuitive graphical user interface (GUI) optimizes user efficiency. The MCC 7500 user interface is an enhanced version of Motorola’s proven radio dispatch GUI. For new users, the graphical icons and unsurpassed flexibility make the MCC 7500 console GUI easy to learn and operate. The MCC 7500 GUI is highly configurable and customizable by agency or user to meet dynamic needs and requirements. The MCC 7500 GUI makes the most use of monitor space, maximizing the number of resources a supervisor is able to easily view and control. Features include: • Six (6) screen configurations (folders) for added resource capacity, for shift changes, or for differing radio dispatch scenarios and/or responsibilities. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-8 • Sixteen different radio patch configurations per MCC 7500 IP Dispatch Console. • Call history log for up to 1000 calls. Figure 1-3: Radio Dispatch GUI The radio console computer and software are the user interface to the ASTRO 25 IP network. Figure 1-3 (above) is a screenshot of the MCC 7500 IP Dispatch Console’s Graphical User Interface (GUI). 1.2.2.3 Centralized Network Configuration and Fault Management Centralized configuration is a unique MCC 7500 IP Dispatch Console feature that speeds console set up, enhancement, or expansion efforts and makes the most efficient use of resources. • Configuration of the MCC 7500 IP Dispatch Console positions is accomplished via the User Configuration Manager (UCM). • There is no need to separately maintain or manage configuration databases solely for the radio dispatch equipment. • Redundancy and potential errors from entering radio IDs and other data at multiple locations are eliminated. • Console configuration changes are immediately and automatically distributed to radio dispatch positions. • Call traffic and performance reports for each console can be generated from the Network Manager. • Historical reports can assist in making informed decisions regarding radio console changes for optimal effectiveness and efficiency. • Centralized fault management allows reduced service times, and quicker resolution of issues. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-9 The MCC 7500 IP Dispatch Console is designed to continuously monitor its application software and important hardware elements (PC, voice card, and secure card, VPM) to make sure it is operating efficiently at all times. Network connections and control paths between the consoles and various elements are also monitored to make sure they are operating efficiently. 1.2.2.4 Mission Critical Audio and Tones The MCC 7500 IP Dispatch Console is designed: • To minimize the impact of any momentary glitches in IP audio packet delivery. • With Robust error mitigation methods in place so call audio is not degraded even when the system is heavily loaded in a crisis. This improves dispatcher accuracy to minimize communication errors and repeated transmissions. • To optimize the quality of tones sent to the radio users to improve the accuracy of their interpretation and response. Special protocols are used in the MCC 7500 IP software to enhance the quality of Alert Tones and Channel Marker tones used in trunking, which can be subject to distortion from the Project 25 IMBE vocoder. 1.2.2.5 Reliability and Availability The MCC 7500 IP Dispatch Console and services are optimized for real-time audio, essential for mission critical operations. The MCC 7500 is designed to prioritize emergency calls over other traffic. Queuing of voice is kept to a minimum and calls are transmitted in 450 milliseconds or less. For added assurance of reliable communications, MCC 7500 IP Dispatch Console sites support: • Redundant WAN links on ECOMM to the master site. • A Conventional Site Controller is used to ensure conventional channels remain operational. 1.2.3 MCC 7100 Dispatch Console Component Description Figure 1-5: The MCC 7100 Console Software can be Used on Both Laptop and Desktop Computers The MCC 7100 IP dispatch console is a Motorola mission critical wire-line radio dispatch console system. The MCC 7100 is built on the MCC 7500 high-tier radio dispatch console platform and re-uses the MCC 7500 GUI. The MCC 7100 console offers mobility and versatility at a reduced capacity and lower pricing than the MCC 7500 console. The console provides dispatch users with reliable and City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Description 1-10 convenient access to radio resources within the ASTRO 25 infrastructure. The MCC 7100 provides 20 simultaneous voice streams with encryption, eight patches, and 200 Auxiliary Inputs and Outputs. The current design logically places these PCs within the Radio Network Infrastructure (RNI). The MCC 7100 can optionally be placed outside of the RNI through a firewall. When deployed outside the RNI, the MCC 7100 supports up to 10 simultaneous encrypted voice streams. The MCC 7100 supports cohabitation with Microsoft Office, Text Messaging Client and Fire Alerting Clients. A Software Development Kit for the MCC 7100 Dispatch API is available if the City of Palo Alto wishes to use a custom graphical user interface (GUI) on the dispatch console. The MCC 7100 console delivers true wire-line capability including Console Priority to give dispatchers immediate access to a talkgroup or conventional channel. The MCC 7100 requires no external voice processing hardware (no VPM hardware) to perform dispatch operations. Audio vocoding and encryption are performed under the Windows Operating System. The MCC 7100 supports software based end-to-end encryption. Software based encryption is supported with a key file import for systems with the included Key Management Facility system. The reduced hardware configuration is ideal for installation in the limited spaces. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-1 SECTION 2 EQUIPMENT LIST 2.1 CITY OF PALO ALTO EQUIPMENT QTY NOMENCLATURE DESCRIPTION 1 SQM01SUM0273 MASTER SITE CONFIGURATION 1 CA02629AA ENH: EXPAND 7.15 2 UA00156AA ADD: MCC7500 CONSOLE LICENSES (QTY 5) 1 B1905 MCC 7500 ASTRO 25 SOFTWARE 5 B1933 MOTOROLA VOICE PROCESSOR MODULE 5 CA01642AA ADD: MCC 7500 BASIC CONSOLE FUNCTIONALITY SOFTWARE LICENSE 5 CA01643AA ADD: MCC 7500 / MCC 7100 TRUNKING OPERATION 5 CA00147AF ADD: MCC 7500 SECURE OPERATION 5 CA00182AB ADD: AES ALGORITHM 5 CA01644AA ADD: MCC 7500 /MCC 7100 ADV CONVL OPERATION 5 CA00140AA ADD: AC LINE CORD, NORTH AMERICAN 5 DSE000166 ELO 1929LM 19IN LED COLOR MONITOR 5 TT2833 COMPUTER, Z440 WORKSTATION WINDOWS 7 (NON RETURNABLE) 5 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 7 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS 10 B1912 MCC SERIES DESKTOP SPEAKER 10 B1913 MCC SERIES HEADSET JACK 10 RLN6099A HDST MODULE BASE W/PTT, 25' CBL 10 RMN5080B SUPRAPLUS NC DUAL MUFF HEADSET 5 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH FOR USE WITH MOTOROLA MCC 7500 DISP 5 T7885 MCAFEE WINDOWS AV CLIENT 2 CLN1856 2620-24 ETHERNET SWITCH 2 SQM01SUM0205 GGM 8000 GATEWAY 2 CA01616AA ADD: AC POWER 1 F4543 SITE MANAGER BASIC 1 VA00874 ADD: AUX I-O SERV FW CURR ASTRO REL 1 V266 ADD: 90VAC TO 260VAC PS TO SM 3 V592 AAD TERM BLCK & CONN WI 1 T7038 GCP 8000 SITE CONTROLLER 1 CA00303AA ADD: QTY (1) SITE CONTROLLER 1 X153AW ADD: RACK MOUNT HARDWARE 1 CA01136AA ADD: MCC 7500 CONVEN SITE OPER 3 SQM01SUM0205 GGM 8000 GATEWAY 3 CA01616AA ADD: AC POWER 3 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-2 1 TRN7343 SEVEN AND A HALF FOOT RACK 2 DSTSJ100BT SPD, RJ-48 8 PIN, 10/100 BASE T TSJ PROTECTS/PASSES ON ALL 8 PIN 1 DSTSJADP RACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH SERIES DATA SPDS 4 QLN3437 FIELD ADD MCC 7500 SDK TECHNICAL SUPPORT 2 L30URS9PW1 N APX7500 SINGLE BAND 7/800 2 G806 ADD: ASTRO DIGITAL CAI OPERATION 2 G51 ENH: SMARTZONE OPERATION APX 2 GA00580 ADD: TDMA OPERATION 2 G361 ADD: P25 TRUNKING SOFTWARE 2 L999 ADD: FULL FP W/05/KEYPAD/CLOCK/VU 2 W969 ADD: MULTIPLE KEY ENCRYPTION OPERATION 2 G843 ADD: AES ENCRYPTION APX 2 W382 ADD: CONTROL STATION DESK GCAI MIC 2 G996 ENH: OVER THE AIR PROVISIONING 2 CA01598 ADD: AC LINE CORD US 2 GA00249AB ADD: 3 YEAR SERVICE FROM THE START COMPREHENSIVE 2 HKN6184C CABLE CH, PROGRAMMING,USB 2 HKN6233C APX CONSOLETTE RACK MOUNT KIT 2 DSANT790F2 TELEWAVE (763-869MHZ) 2.5DB GAIN, FIBERGLASS OMNI COLLINEAR ANTENNA 4 DS245173 245173 COLD SHRINK WEATHERPROOFKIT, 1/2 TO 1/2 4 DDN1089 L4TNF-PSA TYPE N FEMALE PS FOR 1/2 IN CABLE 250 L1705 LDF4-50A CABLE: 1/2" LDF HELIAX POLY JKT PER FOOT 4 DDN1088 L4TNM-PSA TYPE N MALE PS FOR 1/2 IN CABLE 6 DSGKSUNV GK-SUNV SMALL UNIVERSAL GROUNDING KIT 4 DSISNEMPC2MA RF SPD, 125MHZ-1.0GHZ, COAXIAL NUCLEAR EMP, NM ANT NF EQUIPMENT SIDE 4 DDN9682 F4PNMV2-HC 1/2" TYPE N MALE PLATED CONNECTOR 1 BVN1013 MKM 7000 Console Alias Manager Software 1 T8150 PREMIERONE CAD LICENSES 5 CA02728AA ADD: PREMIERONE CAD CLIENT WITH MAPPING LICENSE UTILITIES 2 B1939 MCC 7100 IP Dispatch Position Main Model 1 B1940 MCC 7100 DVD 2 CA01642AB ADD: MCC 7100 BASIC CONSOLE FUNCTIONALITY SOFTWARE LICENSE 2 CA01644AA ADD: MCC 7500 /MCC 7100 ADV CONVL OPERATION 2 CA01643AA ADD: MCC 7500 / MCC 7100 TRUNKING OPERATION 2 CA02180AA ADD: MCC 7100 SECURE OPERATION 2 CA02092AA ADD: SOFTWARE AES, DES-OFB, ADP ENCRYPT KEY FILE MGMT 2 HKVN4159A 10 CHANNEL SW LICENSE 2 DSTG191 TECH GLOBAL EVOLUTION SERIES 19INCH NON TOUCH 2 TT2833 COMPUTER, Z440 WORKSTATION WINDOWS 7 (NON RETURNABLE) 2 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 4 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS 2 B1941 USB AUDIO INTERFACE MODULE 2 CDN6673 CREATIVE LABS INSPIRE A60 4 B1913 MCC SERIES HEADSET JACK City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-3 2 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH FOR USE WITH MOTOROLA MCC 7500 DISP 2 T7885 MCAFEE WINDOWS AV CLIENT 2 CLN1856 2620-24 ETHERNET SWITCH 2 SQM01SUM0205 GGM 8000 GATEWAY 2 CA01616AA ADD: AC POWER 1 F4543 SITE MANAGER BASIC 1 VA00874 ADD: AUX I-O SERV FW CURR ASTRO REL 1 V266 ADD: 90VAC TO 260VAC PS TO SM 3 V592 AAD TERM BLCK & CONN WI 1 T7038 GCP 8000 SITE CONTROLLER 1 CA00303AA ADD: QTY (1) SITE CONTROLLER 1 X153AW ADD: RACK MOUNT HARDWARE 1 CA01136AA ADD: MCC 7500 CONVEN SITE OPER 1 SQM01SUM0205 GGM 8000 GATEWAY 1 CA01616AA ADD: AC POWER 1 CA02086AA ADD: HIGH DENSITY ENH CONV GATEWAY 1 TRN7343 SEVEN AND A HALF FOOT RACK 1 DSTSJ100BT SPD, RJ-48 8 PIN, 10/100 BASE T TSJ PROTECTS/PASSES ON ALL 8 PIN 1 DSTSJADP RACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH SERIES DATA SPDS 2 L30URS9PW1 N APX7500 SINGLE BAND 7/800 2 G806 ADD: ASTRO DIGITAL CAI OPERATION 2 G51 ENH: SMARTZONE OPERATION APX 2 G361 ADD: P25 TRUNKING SOFTWARE 2 GA00580 ADD: TDMA OPERATION 2 G996 ENH: OVER THE AIR PROVISIONING 2 L999 ADD: FULL FP W/05/KEYPAD/CLOCK/VU 2 W969 ADD: MULTIPLE KEY ENCRYPTION OPERATION 2 G843 ADD: AES ENCRYPTION APX 2 W382 ADD: CONTROL STATION DESK GCAI MIC 2 CA01598 ADD: AC LINE CORD US 2 GA00249AB ADD: 3 YEAR SERVICE FROM THE START COMPREHENSIVE 1 HKN6184C CABLE CH, PROGRAMMING,USB 2 HKN6233C APX CONSOLETTE RACK MOUNT KIT 2 DSANT790F2 TELEWAVE (763-869MHZ) 2.5DB GAIN, FIBERGLASS OMNI COLLINEAR ANTENNA 4 DS245173 245173 COLD SHRINK WEATHERPROOFKIT, 1/2 TO 1/2 4 DDN1089 L4TNF-PSA TYPE N FEMALE PS FOR 1/2 IN CABLE 250 L1705 LDF4-50A CABLE: 1/2" LDF HELIAX POLY JKT PER FOOT 4 DDN1088 L4TNM-PSA TYPE N MALE PS FOR 1/2 IN CABLE 6 DSSG1212B2U SG12-12B2U, SUREGROUND KIT FOR 1/2 INCH CABLE 4 DSISNEMPC2MA RF SPD, 125MHZ-1.0GHZ, COAXIAL NUCLEAR EMP, NM ANT NF EQUIPMENT SIDE 4 DDN9682 F4PNMV2-HC 1/2" TYPE N MALE PLATED CONNECTOR 2 DS12086719 CHATSWORTH 19W INCH ADJUSTABLE TIE-DOWN TOWER BRACKET- BLACK 2 DDN9748 19 INCH BLACK SHELF 1 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-4 1 DDN1698 ADDITIONAL NICE INFORM RECONSTRUCTION CONCURRENT USER LICENSE 1 TT2833 COMPUTER, Z440 WORKSTATION WINDOWS 7 (NON RETURNABLE) 1 T7885 MCAFEE WINDOWS AV CLIENT 1 DSTG191 TECH GLOBAL EVOLUTION SERIES 19INCH NON TOUCH UTILITIES OPTIONAL 2 MCC 7100s 2 B1939 MCC 7100 IP Dispatch Position Main Model 1 B1940 MCC 7100 DVD 2 CA01642AB ADD: MCC 7100 BASIC CONSOLE FUNCTIONALITY SOFTWARE LICENSE 2 CA01644AA ADD: MCC 7500 /MCC 7100 ADV CONVL OPERATION 2 CA01643AA ADD: MCC 7500 / MCC 7100 TRUNKING OPERATION 2 CA02180AA ADD: MCC 7100 SECURE OPERATION 2 CA02092AA ADD: SOFTWARE AES, DES-OFB, ADP ENCRYPT KEY FILE MGMT 2 HKVN4159A 10 CHANNEL SW LICENSE 2 DSTG191 TECH GLOBAL EVOLUTION SERIES 19INCH NON TOUCH 2 TT2833 COMPUTER, Z440 WORKSTATION WINDOWS 7 (NON RETURNABLE) 2 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 2 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS 2 B1941 USB AUDIO INTERFACE MODULE 2 CDN6673 CREATIVE LABS INSPIRE A60 4 B1913 MCC SERIES HEADSET JACK 2 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH FOR USE WITH MOTOROLA MCC 7500 DISP 2 T7885 MCAFEE WINDOWS AV CLIENT UTILITIES CONSOLETTES AND REMOTES 3 L30URS9PW1 N APX7500 SINGLE BAND 7/800 3 G806 ADD: ASTRO DIGITAL CAI OPERATION 3 G51 ENH: SMARTZONE OPERATION APX 3 G361 ADD: P25 TRUNKING SOFTWARE 3 GA00580 ADD: TDMA OPERATION 3 G996 ENH: OVER THE AIR PROVISIONING 3 L999 ADD: FULL FP W/05/KEYPAD/CLOCK/VU 3 W969 ADD: MULTIPLE KEY ENCRYPTION OPERATION 3 G843 ADD: AES ENCRYPTION APX 3 W382 ADD: CONTROL STATION DESK GCAI MIC 3 CA01598 ADD: AC LINE CORD US 3 GA00249AB ADD: 3 YEAR SERVICE FROM THE START COMPREHENSIVE 1 HKN6184C CABLE CH, PROGRAMMING,USB 3 HKN6233C APX CONSOLETTE RACK MOUNT KIT 3 DSANT790F2 TELEWAVE (763-869MHZ) 2.5DB GAIN, FIBERGLASS OMNI COLLINEAR ANTENNA 6 DS245173 245173 COLD SHRINK WEATHERPROOFKIT, 1/2 TO 1/2 6 DDN1089 L4TNF-PSA TYPE N FEMALE PS FOR 1/2 IN CABLE 250 L1705 LDF4-50A CABLE: 1/2" LDF HELIAX POLY JKT PER FOOT 6 DDN1088 L4TNM-PSA TYPE N MALE PS FOR 1/2 IN CABLE 6 DSSG1212B2U SG12-12B2U, SUREGROUND KIT FOR 1/2 INCH CABLE 6 DSISNEMPC2MA RF SPD, 125MHZ-1.0GHZ, COAXIAL NUCLEAR EMP, NM ANT NF EQUIPMENT SIDE 6 DDN9682 F4PNMV2-HC 1/2" TYPE N MALE PLATED CONNECTOR City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-5 1 TRN7343 SEVEN AND A HALF FOOT RACK 1 DSTSJ100BT SPD, RJ-48 8 PIN, 10/100 BASE T TSJ PROTECTS/PASSES ON ALL 8 PIN 1 DSTSJADP RACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH SERIES DATA SPDS 2 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS 3 F2380 MCD 5000 DESKSET 3 FHN7469 MCD 500 DESKSET / RGU POWER SUPPLY 3 FKN8695 ETHERNET CABLE 10' WITH RED & BLACK LABELS 3 FHN7470 MCD 5000 DESKSET HEADSET JACK BOX & CABLE 3 RMN5077B SUPRAPLUS NC DUAL MUFF HEADSET 3 DSCA12CD PTT ADAPTER FOR ALL H SERIES HEADSETS 1 F7979 MCD 5000 DESKSET RADIO GATEWAY UNIT (RGU) 1 FHN7469 MCD 5000 DESKSET / RGU POWER SUPPLY WITH USA POWER CORD 1 FKN8695 ETHERNET CABLE 10' WITH RED & BLACK LABELS 3 FKN8695 ETHERNET CABLE 10' WITH RED & BLACK LABELS 1 CLN1856 2620-24 ETHERNET SWITCH PUBLIC WORKS 5 L30URS9PW1 N APX7500 SINGLE BAND 7/800 5 G806 ADD: ASTRO DIGITAL CAI OPERATION 5 G51 ENH: SMARTZONE OPERATION APX 5 G361 ADD: P25 TRUNKING SOFTWARE 5 GA00580 ADD: TDMA OPERATION 5 G996 ENH: OVER THE AIR PROVISIONING 5 L999 ADD: FULL FP W/05/KEYPAD/CLOCK/VU 5 W969 ADD: MULTIPLE KEY ENCRYPTION OPERATION 5 G843 ADD: AES ENCRYPTION APX 5 W382 ADD: CONTROL STATION DESK GCAI MIC 5 CA01598 ADD: AC LINE CORD US 5 GA00249AB ADD: 3 YEAR SERVICE FROM THE START COMPREHENSIVE 5 HKN6184C CABLE CH, PROGRAMMING,USB 5 HKN6233C APX CONSOLETTE RACK MOUNT KIT 1 DSHC111W106F HC111W1-06F, 746-806 MHZ 6 CH HYBRID CNTRL STATION COMBINER 1 DSANT790F2 TELEWAVE (763-869MHZ) 2.5DB GAIN, FIBERGLASS OMNI COLLINEAR ANTENNA 6 DS245173 245173 COLD SHRINK WEATHERPROOFKIT, 1/2 TO 1/2 6 DDN1089 L4TNF-PSA TYPE N FEMALE PS FOR 1/2 IN CABLE 250 L1705 LDF4-50A CABLE: 1/2" LDF HELIAX POLY JKT PER FOOT 6 DDN1088 L4TNM-PSA TYPE N MALE PS FOR 1/2 IN CABLE 9 DSGKSUNV GK-SUNV SMALL UNIVERSAL GROUNDING KIT 6 DSISNEMPC2MA RF SPD, 125MHZ-1.0GHZ, COAXIAL NUCLEAR EMP, NM ANT NF EQUIPMENT SIDE 6 DDN9682 F4PNMV2-HC 1/2" TYPE N MALE PLATED CONNECTOR 1 TRN7343 SEVEN AND A HALF FOOT RACK 1 DSTSJ100BT SPD, RJ-48 8 PIN, 10/100 BASE T TSJ PROTECTS/PASSES ON ALL 8 PIN 1 DSTSJADP RACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH SERIES DATA SPDS 2 DSRMP615A SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6) 15A NEMA 5-15 OUTLETS City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 2-6 5 F2380 MCD 5000 DESKSET 5 FHN7469 MCD 5000 DESKSET / RGU POWER SUPPLY WITH USA POWER CORD 5 FKN8695 ETHERNET CABLE 10' WITH RED & BLACK LABELS 2 F7979 MCD 5000 DESKSET RADIO GATEWAY UNIT (RGU) 2 FHN7469 MCD 5000 DESKSET / RGU POWER SUPPLY WITH USA POWER CORD 10 FKN8695 ETHERNET CABLE 10' WITH RED & BLACK LABELS 1 CLN1856 2620-24 ETHERNET SWITCH NRX RECORDER BUNDLE 1 TT2671 32 CHANNEL NRX BASE BUNDLE 1 DDN1693 ANALOG AUDIO BOARD - 24 PORTS 21 TT05771AA ADD: ANALOG CHANNEL FLAG 1 DDN1690 ANI-ALI DRIVER 1 DDN7532 SNMP MANAGEMENT APPLICATION 1 DDN2109 1TB LFF DRIVE FOR NRX SERVER BUNDLE OR EXPAN 1 DDN1691 ACTIVITY DETECTION BY EXTERNAL TRIGGER (SQUELCH) (24 INPUTS) (MAX 1) 1 TT05767AB ADD: 32 CHANNEL PARALLEL RECORDING BUNDLE - BASE SYSTEM 1 DDN1693 ANALOG AUDIO BOARD - 24 PORTS 21 TT05771AA ADD: ANALOG CHANNEL FLAG 1 DDN1690 ANI-ALI DRIVER 1 DDN2109 1TB LFF DRIVE FOR NRX SERVER BUNDLE OR EXPAN 1 DDN1691 ACTIVITY DETECTION BY EXTERNAL TRIGGER (SQUELCH) (24 INPUTS) (MAX 1) INFORM BUNDLES 1 TT2672 INFORM R7.0 TURNKEY BUNDLE SERVER, 10 CHANNEL LIC, 1 RECON, 1 MONITOR 2 TT05786AB ADD: ADDITIONAL 10 INFORM CHANNEL LICENSES 3 DDN2102 REDUNDANT 10 CHANNEL NICE INFORM VOICE CHANNEL LICENSE INFORM OPTIONS 1 DDN1697 INFORM MATRIX SERVER LICENSE 2 DDN1698 ADDITIONAL NICE INFORM RECONSTRUCTION CONCURRENT USER LICENSE 3 DDN1699 ADDITIONAL NICE INFORM MONITOR CONCURRENT USER LICENSES, PRICE PER LIC 5 DDN1700 NICE INFORM VERIFY CONCURRENT USER LICENSE 3 DDN1701 NICE INFORM ORGANIZER CONCURRENT USER LICENSES, PRICE PER LICENSE 1 DDN1702 NICE INFORM MEDIA PLAYER LICENSE - PRICE PER INFORM SERVER 1 DDN1870 INFORM REPORTER MODULE LICENSE QA COMPONENTS 3 DDN1871 INFORM EVALUATOR MODULE LICENSE 20 DDN1872 INFORM OPERATOR LICENSE 20 DDN1873 USER REGISTRATION APPLICATION LIC 1 DDN2093 17IN LCD DRAWER WITH KEYBOARD AND MOUSE, KVM 8 PORTS, CABLES NICE SPARES 1 DDN2116A SPARES TO SUPPORT ML350 GEN 9 NRX LOGGERS 1 DQNRXANALOGBOARD ANALOG AUDIO BOARD - 24 PORTS City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-1 SECTION 3 STATEMENT OF WORK 3.1 OVERVIEW This Statement of Work (SOW) describes the deliverables to be furnished to City of Palo Alto. The tasks described herein will be performed by Motorola and City of Palo Alto to implement the solution described in the System Description. It describes the actual work involved in installation, identifies the installation standards to be followed, and clarifies the responsibilities for both Motorola and City of Palo Alto during the project implementation. Specifically, this SOW provides: • A summary of the phases and tasks to be completed within the project lifecycle. • A list of the deliverables associated with the project. • A description of the responsibilities for both Motorola and City of Palo Alto. • The qualifications and assumptions taken into consideration during the development of this project. This SOW provides the most current understanding of the work required by both parties to ensure a successful project implementation. It is understood that this SOW is a working document, and that it will be revised as needed to incorporate any changes associated with contract negotiations, Contract Design Review (CDR), and any other change orders that may occur during the execution of the project. The City of Palo Alto console project consists of: • Five MCC7500 Operator Positions. • One Conventional Site Controller. • Three Enhanced Conventional Channel Gateway (ECCGW) to support up to 24 Conventional Channels. • Two Back up APX 7500 Consolettes. • Antenna System. • Connection to SVRIA Master Site. • Aux I/O equipment. • NICE Logging equipment. • Spares. The Utilities console project consists of: • Two MCC 7100 Operator Positions priced in Table 7-2: Pricing Summary for Utilities Water and Gas Dispatch. • Two Optional MCC 7100 Operator Positions priced in Table 7-3: Pricing Summary for Utilities Optional Two MCC 7100. • One Conventional Site Controller. • Two Back up APX 7500 Consolettes and antenna system. • One Enhanced Conventional Channel Gateway (ECCGW) to support up to 8 Conventional Channels. • Connection to Palo Alto Main Dispatch. • Aux I/O equipment. • 3 APX 7500 Consolettes and antenna system priced in Table 7-4: Pricing Summary for Utilities Consolettes and Remotes. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-2 • 3 MCD 5000 Remote Desksets priced in Table 7-4: Pricing Summary for Utilities Consolettes and Remotes. The Public Works consoles project consists of: • Five APX7500 Consolettes. • Five MCD 5000 Remote Desksets. • Antenna System. • 6 Channel Control Station Combiner. • One Ethernet Switch. • 7.5’ Rack 3.2 ASSUMPTIONS Motorola has based the system design on information provided by City of Palo Alto and an analysis of their system requirements. All assumptions have been listed below for review. Should Motorola’s assumptions be deemed incorrect or not agreeable to City of Palo Alto, a revised proposal with the necessary changes and adjusted costs may be required. Changes to the equipment or scope of the project after contract may require a change order. • All work is to be performed during normal work hours, Monday through Friday 8:00 a.m. to 5:00 p.m. • Motorola is making the assumptions that the MCC 7500 dispatch centers and MCC7100 console will connect to the new SVRIA Master site. • Dispatch Centers, Utilities and Public Works Sites meets or exceeds R56 site standards. The City of Palo Alto is responsible for providing a master ground at each location. • AC power and battery backup for all sites is provided by the City of Palo Alto. • Redundant link connectivity on ECOMM is required. The Motorola demark should be located in the equipment room. • The SVRIA ECOMM committee will allocate the link connectivity. The City of Palo Alto must coordinate the link requirements with the ECOMM committee. • Any site/location upgrades or modifications are the responsibility of Palo Alto. Motorola can support this effort with a change order if required. 3.3 CONTRACT 3.3.1 Contract Award (Milestone) • The City of Palo Alto and Motorola execute the contract and both parties receive all the necessary documentation. 3.3.2 Contract Administration Motorola Responsibilities: • Assign a Project Manager, as the single point of contact with authority to make project decisions. • Assign resources necessary for project implementation. • Set up the project in the Motorola information system. • Schedule the project kickoff meeting with City of Palo Alto. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-3 Customer Responsibilities: • Assign a Project Manager, as the single point of contact responsible for City of Palo Alto-signed approvals. • Assign other resources necessary to ensure completion of project tasks for which City of Palo Alto is responsible. Completion Criteria: • Motorola internal processes are set up for project management. • Both Motorola and City of Palo Alto assign all required resources. • Project kickoff meeting is scheduled. 3.3.3 Project Kickoff Motorola Responsibilities: • Conduct a project kickoff meeting during the CDR phase of the project. • Ensure key project team participants attend the meeting. • Introduce all project participants attending the meeting. • Review the roles of the project participants to identify communication flows and decision-making authority between project participants. • Review the overall project scope and objectives with City of Palo Alto. • Review the resource and scheduling requirements with City of Palo Alto. • Review the Project Schedule with City of Palo Alto to address upcoming milestones and/or events. • Review the teams’ interactions (Motorola and City of Palo Alto), meetings, reports, milestone acceptance, and City of Palo Alto’s participation in particular phases. Customer Responsibilities: • City of Palo Alto’s key project team participants attend the meeting. • Review Motorola and City of Palo Alto’s responsibilities. Completion Criteria: • Project kickoff meeting completed. • Meeting notes identify the next action items. 3.4 CONTRACT DESIGN REVIEW 3.4.1 Review Contract Design Motorola Responsibilities: • Meet with City of Palo Alto project team. • Review the operational requirements and the impact of those requirements on various equipment configurations. • Establish a defined baseline for the system design and identify any special product requirements and their impact on system implementation. • Review the System Design, Statement of Work, Project Schedule, and Acceptance Test Plan, and update the contract documents accordingly. • Discuss the proposed Cutover Plan and methods to document a detailed procedure. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-4 • Submit design documents to City of Palo Alto for approval. These documents form the basis of the system, which Motorola will manufacture, assemble, stage, and install. • Prepare equipment layout plans for staging. • Establish demarcation point (supplied by the Motorola system engineer) to define the connection point between the Motorola-supplied equipment and City of Palo Alto-supplied link(s) and external interfaces. Customer Responsibilities: • City of Palo Alto’s key project team participants attend the meeting. • Make timely decisions, according to the Project Schedule. Completion Criteria: • Complete Design Documentation, which may include updated System Description, Equipment List, system drawings, or other documents applicable to the project. • Incorporate any deviations from the proposed system into the contract documents accordingly. • The system design is “frozen” in preparation for subsequent project phases such as Order Processing and Manufacturing. • A Change Order is executed in accordance with all material changes resulting from the Design Review to the contract. 3.4.2 Design Approval (Milestone) • The City of Palo Alto executes a Design Approval milestone document. 3.5 ORDER PROCESSING 3.5.1 Process Equipment List Motorola Responsibilities: • Validate Equipment List by checking for valid model numbers, versions, compatible options to main equipment, and delivery data. • Enter order into Motorola’s Customer Order Fulfillment (COF) system. • Create Ship Views, to confirm with City of Palo Alto the secure storage location(s) to which the equipment will ship. Ship Views are the mailing labels that carry complete equipment shipping information, which direct the timing, method of shipment, and ship path for ultimate destination receipt. • Create equipment orders. • Reconcile the equipment list to the Contract. • Procure third-party equipment if applicable. Customer Responsibilities: • Approve shipping location. Completion Criteria: • Verify that the Equipment List contains the correct model numbers, version, options, and delivery data. • Trial validation completed. • Bridge the equipment order to the manufacturing facility. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-5 3.6 MANUFACTURING AND STAGING 3.6.1 Manufacture Motorola Fixed Network Equipment Motorola Responsibilities: • Manufacture the Fixed Network Equipment (FNE) necessary for the system based on equipment order. Customer Responsibilities: • None. Completion Criteria: • FNE shipped to either the field or the staging facility. 3.6.2 Manufacture Non-Motorola Equipment Motorola Responsibilities: • Procure non-Motorola equipment necessary for the system based on equipment order. Customer Responsibilities: • None. Completion Criteria: • Ship non-Motorola manufactured equipment to the field and/or the staging facility. 3.6.3 Ship to Staging (Milestone) • Ship all equipment needed for staging to Motorola’s factory staging facility in Schaumburg, Illinois [Customer Center for Solutions Integration (CCSi)]. 3.6.4 Stage System Motorola Responsibilities: • Set up and rack the console system equipment as it will be configured in the field at City of Palo Alto Dispatch Center. • Cut and label cables according to the approved CDR documentation. • Label the cables with to/from information to specify interconnection for field installation and future servicing needs. • Power up, program, and test all staged equipment. • Confirm system configuration and software compatibility to the existing system. • Load application parameters on all equipment according to input from Systems Engineering. • Complete programming of the Fixed Network Equipment. • Program the approved templates into the Console-programming template tool. • Inventory the equipment with serial numbers and installation references. • Complete system documentation. • Third party subsystems may be staged at the manufacturer’s facilities and integrated in the field. • Provide a Factory Acceptance Test Plan. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-6 Customer Responsibilities: • Provide information on existing system interfaces as may be required. • Provide information on room layouts or other information necessary for the assembly to meet field conditions. • Review and approve proposed Factory Acceptance Test Plan. Completion Criteria: • System staging completed and ready for testing. 3.6.5 Perform Staging Acceptance Test Procedures Motorola Responsibilities: • Test and validate system software and features. • Functional testing of standard system features. • Conduct console system testing. • Power-up equipment and perform standardized functionality tests. • Perform system burn-in 24 hours a day during staging to isolate and capture any defects. Customer Responsibilities: • Approve Factory Acceptance Testing. 3.6.6 Ship Equipment to Field Motorola Responsibilities: • Pack system for shipment to final destination. • Arrange for shipment to the field. Customer Responsibilities: • None. Completion Criteria: • Equipment ready for shipment to the field. 3.6.7 CCSi Ship Acceptance (Milestone) • All equipment shipped to the field. 3.6.8 Develop Templates Motorola Responsibilities: • Motorola assists City of Palo Alto in defining console template. • Motorola participates in a meeting to finalize any changes among user groups. • Program the approved template into console-programming template tool. • Program sample radios with approved templates and deliver for City of Palo Alto evaluation. Customer Responsibilities: • Approve console programming template. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-7 Completion Criteria: • Console Template completed and approved by City of Palo Alto. 3.7 SYSTEM INSTALLATION 3.7.1 Install Fixed Network Equipment Motorola Responsibilities: • Motorola will be responsible for the installation of all fixed equipment contained in the equipment list and outlined in the System Description based upon the agreed to floor plans, where the physical facility improvement is complete (if applicable) and the site is ready for installation. All equipment will be properly secured to the floor and installed in a neat and professional manner, employing a standard of workmanship consistent with its own R-56 installation standards and in compliance with applicable National Electrical Code (NEC), EIA, Federal Aviation Administration (FAA)/Transport Canada, and FCC standards and regulations. • During field installation of the equipment, any required changes to the installation will be noted and assembled with the final ‘as-built’ documentation of the console system. • Receive and inventory all equipment. • Bond the supplied equipment to the site ground system in accordance with Motorola’s R56 standards. • Install the Conventional Site Controller. • Install the Enhanced Conventional Channel Gateways (ECCGWs). • Connect the Palo Alto Dispatch Center to SVRIA Master Site. • Will not remove existing equipment • Will not relocate existing equipment to a location designated by City of Palo Alto. • Will not dispose of existing equipment. Customer Responsibilities: • Provide secure storage for the Motorola-provided equipment, at a location central to the sites. Motorola coordinates the receipt of the equipment with City of Palo Alto designated contact, and inventory all equipment. • Provide access to the site, as necessary. • Provide Master ground system at all locations. Completion Criteria: • Fixed Network Equipment installation completed and ready for optimization. 3.7.2 Fixed Network Equipment Installation Complete • All fixed network equipment installed and accepted by City of Palo Alto. 3.7.3 Console Installation Motorola Responsibilities: • Install the console in the space provided by City of Palo Alto. • Connect City of Palo Alto-supplied, previously-identified circuits into the console, to a demarcation point located within 25 feet of the console interface. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-8 • Terminate the audio outputs for the logged talkgroups onto a punch block, and then terminate these outputs into the logging recorder. • Connect the appropriate equipment to City of Palo Alto-supplied ground system in accordance with Motorola’s R56 Site Installation standards. • Perform the console programming, based on the console template. Customer Responsibilities: • Provide demarcation point located within 25 feet of the console interface. Completion Criteria: • Console installation is complete. 3.7.4 Console Installation Complete • Console installation completed and accepted by City of Palo Alto. 3.7.5 System Installation Acceptance (Milestone) • All equipment installations are completed and accepted by City of Palo Alto. 3.8 SYSTEM OPTIMIZATION 3.8.1 Optimize System FNE Motorola Responsibilities: • Motorola System Technologist will optimize the console system. • Verify that all equipment is operating properly and that all electrical and signal levels are set accurately. • Verify communication interfaces between devices for proper operation. • Set up the consoles on the radio system to perform the dispatching operation. Customer Responsibilities: • Provide access/escort to the site. • Provide required radio ID and alias information to enable alias database setup for interface to console. • Dispatchers to use the existing conventional system icons for dispatching until cutover. Completion Criteria: • System FNE optimization is complete. 3.8.2 Link Verification Motorola Responsibilities: • Perform test to verify Dispatch Center link performance, prior to the interconnection of the Motorola-supplied equipment to the link equipment. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-9 Customer Responsibilities: • Make available the required links which meet the specifications supplied by Motorola at the CDR. • City of Palo Alto is responsible for coordination with SVRIA EComm for provisioning of backhaul including T1/TDM or Ethernet QoS as applicable and identified during CDR. 3.8.3 Completion Criteria: • Link verification successfully completed. 3.8.4 Optimization Complete • System optimization is completed. Motorola and City of Palo Alto agree that the equipment is ready for acceptance testing. 3.9 TRAINING 3.9.1 Perform Training Motorola Responsibilities: • Finalize training schedules purchased as part of this project with City of Palo Alto Project Manager. • Conduct the training classes outlined in the Training Plan. Customer Responsibilities: • Attend training classes. • Comply with the prerequisites in the Training Plan. Completion Criteria: • All training classes completed. 3.10 AUDIT AND ACCEPTANCE TESTING 3.10.1 Perform R56 Installation Audit Motorola Responsibilities: • Perform R56 site-installation quality audits, verifying proper physical installation and operational configurations. • Create site evaluation report to verify site meets or exceeds requirements, as defined in Motorola’s Standards and Guidelines for Communication Sites (R56). Customer Responsibilities: • Provide access/escort to the site. • Witness tests. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-10 Completion Criteria: • All R56 audits completed successfully. 3.10.2 Perform Functional Testing Motorola Responsibilities: • Verify the operational functionality and features of the console system supplied by Motorola, as contracted. • If any major task as contractually described fails, repeat that particular task after Motorola determines that corrective action has been taken. • Document all issues that arise during the acceptance tests. • Document the results of the acceptance tests and present to City of Palo Alto for review. • Resolve any minor task failures before Final System Acceptance. Customer Responsibilities: • Witness the functional testing. Completion Criteria: • Successful completion of the functional testing. • City of Palo Alto approval of the functional testing. 3.10.3 System Acceptance Test Procedures (Milestone) • City of Palo Alto approves the completion of all the required tests. 3.11 FINALIZE 3.11.1 Cutover Motorola Responsibilities: • Motorola and City of Palo Alto develop a mutually agreed upon cutover plan based upon discussions held during the CDR. • During cutover, follow the written plan and implement the defined contingencies, as required. • Conduct cutover meeting(s) with user group representatives to address both how to mitigate technical and communication problem impact to the users during cutover and during the general operation of the system. Customer Responsibilities: • Attend cutover meetings and approve the cutover plan. • Notify the user group(s) affected by the cutover (date and time). • Conduct a roll call of all users working during the cutover, in an organized and methodical manner. Completion Criteria: • Successful migration from the old console system to the new MCC7500 console system. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-11 3.11.2 Resolve Punchlist Motorola Responsibilities: • Work with the City of Palo Alto to resolve punchlist items, documented during the Acceptance Testing phase, in order to meet all the criteria for final system acceptance. Customer Responsibilities: • Assist Motorola with resolution of identified punchlist items by providing support, such as access to the sites, equipment and system, and approval of the resolved punchlist item(s). Completion Criteria: • All punchlist items resolved and approved by City of Palo Alto. 3.11.3 Transition to Service/Project Transition Certificate Motorola Responsibilities: • Review the items necessary for transitioning the project to warranty support and service. • Provide a Customer Support Plan detailing the warranty support, associated with the Contract equipment. Customer Responsibilities: • Participate in the Transition Service/Project Transition Certificate (PTC) process. Completion Criteria: • All service information has been delivered and approved by the City of Palo Alto. 3.11.4 Finalize Documentation Motorola Responsibilities: • Provide an electronic as-built system manual on a Compact Disc (CD). The documentation will include the following: − System-Level Diagram. − Site Block Diagram. − Site Floor Plan. − Site Equipment Rack Configurations. − Functional Acceptance Test Plan Test Sheets and Results. − Equipment Inventory List. − Console Programming Template. Drawings are created utilizing AutoCAD design software and will be delivered in Adobe PDF format. All other system manual documents converted from native format to Adobe PDF format to be included on the System Manual CD. Customer Responsibilities: • Receive and approve all documentation provided by Motorola. Completion Criteria: • All required documentation is provided and approved by the City of Palo Alto. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement of Work 3-12 3.11.5 Final Acceptance (Milestone) • All deliverables completed, as contractually required. • Final System Acceptance received from the City of Palo Alto. 3.12 PROJECT ADMINISTRATION 3.12.1 Project Status Meetings Motorola Responsibilities: • Motorola Project Manager, or designee, will attend all project status meetings with City of Palo Alto, as frequently as determined during the CDR. • Record the meeting minutes and supply the report. • The agenda will include the following: − Overall project status compared to the Project Schedule. − Product or service related issues that may affect the Project Schedule. − Status of the action items and the responsibilities associated with them, in accordance with the Project Schedule. − Any miscellaneous concerns of either City of Palo Alto or Motorola. Customer Responsibilities: • Attend meetings. • Respond to issues in a timely manner. Completion Criteria: • Completion of the meetings and submission of meeting minutes. 3.12.2 Progress Milestone Submittal Motorola Responsibilities: • Submit progress (non-payment) milestone completion certificate/documentation. Customer Responsibilities: • Approve milestone, which will signify confirmation of completion of the work associated with the scheduled task. Completion Criteria: • The City of Palo Alto approval of the Milestone Completion document(s). 3.12.3 Change Order Process • Either Party may request changes within the general scope of this Agreement. If a requested change causes an increase or decrease in the cost, change in system configuration or adds time to the project’s timeline required to perform this Agreement, the Parties will agree to an equitable adjustment of the Contract Price, Performance Schedule, or both, and will reflect the adjustment in a change order. Neither Party is obligated to perform requested changes unless both Parties execute a written change order. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted i SECTION 4 ACCEPTANCE TEST PLAN Motorola has provided Acceptance Test Plan documentation on the following pages. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-2 SECTION 5 ACCEPTANCE TEST PLAN Palo Alto System Type In-Plant Draft www.motorolasolutions.com/services/government Representative 1 Name Field Program Manager (XXX) XXX-XXXX Representative 2 Name Field Engineer (XXX) XXX-XXXX City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-3 5.1 MCC 7100/7500 TRUNKED RESOURCES 5.1.1 Console Priority 1. DESCRIPTION Console Operator Positions have ultimate control of transmitted audio on an assigned voice channel resource. The Console Position has the capability to take control of an assigned voice channel for a talkgroup call so that the operator's audio overrides any subscriber audio. Console priority is a feature that enables dispatchers to gain immediate access to an assigned voice channel so that a central point of audio control exists. SETUP RADIO-1 - TALKGROUP 1 RADIO-2 - TALKGROUP 1 CONSOLE-1 - TALKGROUP 1 VERSION #1.020 2. TEST Step 1. Initiate a Talkgroup call from RADIO-1 on TALKGROUP 1. Keep this call in progress until the test has completed. Step 2. Observe that RADIO-2 receives the call. Step 3. While the call is in progress, key up CONSOLE-1 on TALKGROUP 1. Step 4. Observe that RADIO-2 is now receiving audio from CONSOLE-1 on TALKGROUP 1. Step 5. De-key CONSOLE-1. Step 6. Verify RADIO-2 now receives RADIO-1 audio. Step 7. End the TALKGROUP 1 call from RADIO-1. Pass____ Fail____ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-4 MCC 7100/7500 Trunked Resources 5.1.2 Call Alert 1. DESCRIPTION Call Alert Page allows a subscriber/dispatcher to selectively alert another radio unit. The initiating subscriber/console will receive notification as to whether or not the call alert was received. Units receiving a Call Alert will sound an alert tone and show a visual alert indication. The display will also show the individual ID of the initiating subscriber/console unit. SETUP RADIO-1 - TALKGROUP 1 CONSOLE-1 - TALKGROUP 1 VERSION #1.030 2. TEST Step 1. Using CONSOLE-1, select the call alert button in the "Private Call" resource window. Step 2. Enter the ID of RADIO-1 and send the call alert to RADIO-1. Step 3. Verify that RADIO-1 receives the alert and that the ID or alias of the console is shown. Step 4. Turn off RADIO-1. Step 5. Using CONSOLE-1, send the call alert to RADIO-1 again. Step 6. Verify that after trying to page RADIO-1, the console displays "Can not send call alert - target not found" in the summary/status list. Pass____ Fail____ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-5 MCC 7100/7500 Trunked Resources 5.1.3 Talkgroup Patch 1. DESCRIPTION Talkgroup Patch allows a dispatcher to merge several talkgroups together on one voice channel to participate in a single conversation. This can be used for situations involving two or more talkgroups that need to communicate with each other. Using the Patch feature, the console operator can talk and listen to all of the selected talkgroups grouped; in addition, the members of the individual talkgroups can also talk or listen to members of other talkgroups. Patched talkgroups can communicate with the console dispatcher and other members of different talkgroups because of the "supergroup" nature of the Patch feature. NOTE : If "secure" and "clear" resources are patched together, one repeater for each mode may be assigned per site. SETUP RADIO-1 - TALKGROUP 1 RADIO-2 - TALKGROUP 2 RADIO-3 - TALKGROUP 1 RADIO-4 - TALKGROUP 2 CONSOLE-1 - TALKGROUP 1 and TALKGROUP 2 Note: All 4 Radios must have the same home zone. VERSION #1.010 2. TEST Step 1. Using CONSOLE-1 create a patch between TALKGROUP 1 and TALKGROUP 2. Step 2. Initiate a patch call from CONSOLE-1. Step 3. Verify RADIO-1, RADIO-2, RADIO-3, and RADIO-4 can monitor the call. Step 4. Initiate several calls between the radios and verify successful communication. Step 5. Dissolve the patch created in step 1. Pass____ Fail____ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-6 MCC 7100/7500 Trunked Resources 5.1.4 Alert Tones - Talkgroup 1. DESCRIPTION Pre-defined alert tones can be transmitted on the selected Radio Resource to subscribers which can alert members of a channel / talkgroup to a particular event or signify to radio users special instructions are to follow. The Console has the ability to send an Alert-Tone signal on selected conventional or talkgroup resources. SETUP RADIO-1 - TALKGROUP 1 RADIO-2 - TALKGROUP 1 CONSOLE-1 - TALKGROUP 1 VERSION #1.040 2. TEST Step 1. Select TALKGROUP 1 on CONSOLE-1. Step 2. Select Alert Tone 1 and depress the Alert Tone button. Step 3. Verify that RADIO-1 and RADIO-2 hear Alert Tone 1. Step 4. Repeat Steps 2-3 for Alert Tone 2 and 3. Pass____ Fail____ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-7 MCC 7100/7500 Trunked Resources 5.1.5 Talkgroup Selection and Call 1. DESCRIPTION The Talkgroup Call is the primary level of organization for communications on a trunked radio system. Dispatchers with Talkgroup Call capability will be able to communicate with other members of the same talkgroup. This provides the effect of an assigned channel down to the talkgroup level. When a Talkgroup Call is initiated from a subscriber unit, the call is indicated on each dispatch operator position that has a channel control resource associated with the unit's channel/talkgroup. SETUP RADIO-1 - TALKGROUP 1 RADIO-2 - TALKGROUP 2 RADIO-3 - TALKGROUP 1 RADIO-4 - TALKGROUP 2 CONSOLE-1 - TALKGROUP 1 CONSOLE-2 - TALKGROUP 2 VERSION #1.010 2. TEST Step 1. Initiate a wide area call from CONSOLE-1 on TALKGROUP 1. Step 2. Observe that RADIO-1 and RADIO-3 will be able to monitor the call. Dekey the console and have either radio respond to the call. Step 3. Observe that all consoles with TALKGROUP 1 can monitor both sides of the conversation. Step 4. Initiate a wide area call from CONSOLE-2 on TALKGROUP 2. Step 5. Observe that RADIO-2 and RADIO-4 will be able to monitor the call. Dekey the console and have either radio respond to the call. Step 6. Observe that all consoles with TALKGROUP 2 can monitor both sides of the conversation. Pass____ Fail____ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Acceptance Test Plan 5-1 5.2 SIGNOFF CERTIFICATE By their signatures below, the following witnesses certify they have observed the system Acceptance Test Procedures. Signatures WITNESS: Please Print Name: ________________________________________ Initials: Please Print Title: ________________________________________ WITNESS: Please Print Name: ________________________________________ Initials: Please Print Title: ________________________________________ WITNESS: Please Print Name: ________________________________________ Initials: Please Print Title: ________________________________________ ___________________________________Date: _______ ___________________________________Date: _______ ___________________________________Date: _______ ________ ________ ________ City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 6-2 SECTION 6 TRAINING 6.1 OVERVIEW Motorola Solutions understands that the successful implementation and use of your communications system depends on effective training. We have developed a training proposal for the City of Palo Alto to ensure a comprehensive understanding of your proposed system and all user equipment. We are leveraging over 75 years of training experience working with customers just like you to provide recommendations for your consideration. The training proposal detailed in the following pages incorporates customer feedback coupled with a best practices systematic approach to produce effective course delivery and content. Our commitment to the City of Palo Alto is to provide unsurpassed services that ensure the equipment operates efficiently for the life of the system, and in doing so, directly train your personnel to acquire a level of knowledge to utilize the system at its maximum potential. City of Palo Alto personnel will gain in-depth understanding of the power of your new system through education and proficient daily use. Our high-quality training focuses attention on student needs. Training is complemented by our detailed documentation and available continuing education program. We will collaborate with the City of Palo Alto to develop a final customized training plan that fits your needs and assures that System Administrators, Maintenance Technicians and End Users are skilled in using your new system. 6.2 TRAINING APPROACH Our training solution delivers a combination of online training and field based instructor led training at the City of Palo Alto locations using the operational equipment and classrooms. Motorola Solutions will employ knowledgeable and experienced instructors, well-designed courseware and integrated lab activities. Training is based upon several key criteria: • Course design is driven by an analysis of student needs and focuses on how-to rather than theory. • Learning objectives are based upon what students need to accomplish on the job and focus on specific applications or components. • Hands-on lab opportunities using the City of Palo Alto specific job aids are incorporated into training to maximize the transfer of skills and the retention/reuse of information. Our instructors bring invaluable experience and first-hand knowledge of public safety systems into their training approach. This experience and knowledge provides them a better understanding of and City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 6-3 insight into the practical aspects of the role of the City of Palo Alto Managers, Technicians and End Users. Each has a proven ability to communicate with novice as well as expert personnel. 6.3 COURSES PROPOSED Motorola Solutions has identified the following course(s) that are necessary to achieve the training goals for the City of Palo Alto. Course description files for the recommended courses are provided in the matrix below and/or in the training appendix. Class delivery for instructor-led courses in the field will be tailored for your system and features. Specifically, our proposed training plan addresses the following categories as identified in your request for proposal: • Console End Users & Supervisors. It is recommended that students bring their laptop computers for all System Administrator and Technician classes. Course Target Audience No. of Sessions Duration (days) Location Date No. of Attendees MCC7500 Console Operator 3 training consoles Dispatch Operators 3 (4 hr sessions) 1.5 Palo Alto, CA Prior to cut over 20 (6-7 per session) Course Synopsis: This course provides participants with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 6-4 Course Target Audience No. of Sessions Duration (days) Location Date No. of Attendees MCC7500 Console Operator & Admin Utilizing the Interactive End User Tool Kit 3 training consoles Dispatch Supervisors 1 (8 hour session) 1 Palo Alto, CA Prior to cut over 3 Operator Course Synopsis: This course provides participants with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation. Admin Course Synopsis: This course provides participants with the knowledge and skills to manage and utilize the MCC 7500 console administrator functions. Through facilitation and hands-on activities, the participant learns how to customize the console screens. Note: The first half of the day is the operator course. The second half of the day is the admin course and also teaches the supervisors how to manipulate the Interactive End User Tool Kit. 6.4 DETAILED COURSE DESCRIPTIONS 6.4.1.1 MCC 7500 Operator Course Description 44 hhoouurrss DDeelliivveerryy MMeetthhoodd Instructor-led TTaarrggeett AAuuddiieennccee Dispatch Console Operators, Supervisors, System Administrators, and Support Personnel CCoouurrssee SSyynnooppssiiss This course provides participants with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation. CCoouurrssee OObbjjeeccttiivveess • Perform basic operational tasks of the dispatch console • Utilize the provided job aids to perform specific tasks associated with the console • Understand a high level view of the system configuration • High-level overview of the customer system configuration • General console operation • Proper operating procedures for specific customer features RReeccoommmmeennddeedd PPrreerreeqquuiissiitteess None. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 6-5 KKeeyy TTooppiiccss • Overview • Communicating with Radios • Advanced Signaling Features • Resource Groups • Working with Configurations • Working with Aux IOs • Troubleshooting City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Training 6-6 6.4.1.2 MCC 7500 Supervisor Course Description DDuurraattiioonn 4 hours Operator, plus 4 hours Admin Delivery Method Instructor-led TTaarrggeett AAuuddiieennccee Dispatch Supervisors, System Administrators AAddmmiinn CCoouurrssee SSyynnooppssiiss This course provides participants with the knowledge and skills to manage and utilize the MCC 7500 console administrator functions. Through facilitation and hands-on activities, the participant learns how to customize the console screens. CCoouurrssee OObbjjeeccttiivveess • Understand the menu items and tool bar icons • Edit folders, multiselect/patch groups, auxiliary input output groups, windows and toolbars • Add/delete folders RReeccoommmmeennddeedd PPrreerreeqquuiissiitteess None KKeeyy TTooppiiccss • Introduction • Configurations • Folders and Resource Setup • Customizing Folders • Auto Starting the MCC 7500 Dispatch Console • Editing Preferences • Configuring the Toolbar • Setting Up Aux IOs • Resource Groups City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Warranty and Maintenance 7-1 SECTION 7 WARRANTY AND MAINTENANCE Motorola has over 75 years of experience supporting mission critical communications for public safety and public service agencies. Motorola’s technical and service professionals use a structured approach to life cycle service delivery and provide comprehensive maintenance and support throughout the life of the system. The value of support is measured by system availability, which is optimized through the use of proactive processes, such as preventive maintenance, fault monitoring and active response management. System availability is a function of having in place a support plan delivered by highly skilled support professionals, backed by proven processes, tools, and continuous training. 7.1 THE MOTOROLA SERVICE DELIVERY TEAM Customer Support Manager Your Motorola Customer Support Manager provides coordination of support resources to enhance the quality of service delivery and to ensure your satisfaction. The Customer Support Manager (CSM) is responsible to oversee the execution of the Warranty and Service Agreement and ensure that Motorola meets its response and restoration cycle time commitments. The CSM will supervise and manage the Motorola Authorized Servicer’s functions. Motorola System Technologists The Motorola System Technologists (ST) are available to assist Motorola’s Authorized Servicers when needed for network health and operations. Motorola System Support Center Located in Schaumburg, Illinois, the System Support Center (SSC) is a key component to the overall management and system maintenance. As detailed in this Customer Support Plan, the following services are provided by the System Support Center: • Network Monitoring. • Dispatch Service. • Infrastructure Repair with Advanced Replacement. • Technical Support. Motorola Local Service Provider Motorola’s authorized service centers are staffed with trained and qualified technicians. Motorola has proven experience to deliver mission critical network support Extensive Experience – Motorola has over 70 years of experience supporting mission critical communications and the Public Safety community. Capacity to Respond – Motorola’s network of local service centers, repair depots, system support center and parts support enable Motorola to provide quick and effective service delivery. Flexibility and Scalability – Motorola’s Support Plans are customized to meet individual Customer needs. Skills and Process – Motorola uses a well-established, structured, and disciplined approach to provide service delivery. Motorola’s team of well-trained and committed people understands the communications technology business. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Warranty and Maintenance 7-2 They provide rapid response, repair, restoration, installations, removals, programming, and scheduled preventive maintenance tasks for site standards compliance and RF operability. Motorola’s authorized service centers are assessed annually for technical and administrative competency. Motorola places great emphasis on ensuring that consoles systems, such as the one proposed for the City of Palo Alto, meet high standards for design, manufacture, and performance. To enhance the value of the console system being acquired, Motorola offers customized warranty and optional post-warranty services as outlined in this section. 7.2 WARRANTY SERVICES Motorola will provide warranty services per the existing SVRIA Contract terms and conditions. In addition to the Standard Commercial Warranty, the service products that comprise the Custom Warranty package are listed below along with a brief description. In addition to the Standard Commercial Warranty, the service products that comprise the Custom Warranty package are listed below along with a brief description. 7.2.1 Dispatch Service Motorola’s Dispatch Service ensures that trained and qualified technicians are dispatched to diagnose and restore your communications network. Following proven response and restoration processes, the local authorized service center in your area is contacted and a qualified technician is sent to your site. An automated escalation and case management process is followed to ensure that technician site arrival and system restoration comply with contracted response and restore times. Once the issue has been resolved, the System Support Center verifies resolution and with your approval, closes the case. Activity records are also available to provide a comprehensive history of site performance, issues, and resolution. 7.2.2 OnSite Infrastructure Response Motorola OnSite Infrastructure Response provides local, trained and qualified technicians who arrive at your location to diagnose and restore your communications network. Following proven response and restore processes, Motorola Dispatch contacts the local authorized service center in your area and dispatches a qualified technician to your site. An automated escalation and case management process ensures that technician site arrival and system restoration comply with contracted response times. The field technician restores the system by performing first level troubleshooting on site. If the technician is unable to resolve thes issue, the case is escalated to the System Support Center or product engineering teams as needed. 7.2.3 Network Preventative Maintenance Network Preventative Maintenance provides an operational test and alignment on your infrastructure or fixed network equipment to ensure that it meets original manufacturer’s specifications. Trained technicians: • Physically inspect equipment. • Remove dust and foreign substances. • Clean filters. • Measure, record, align and adjust equipment to meet original manufacturer’s specifications. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Warranty and Maintenance 7-3 This service is performed based on a schedule agreed upon between you and Motorola. Network Preventative Maintenance proactively detects issues that may result in system malfunctions and operational interruptions. 7.2.4 Infrastructure Repair with Advanced Replacement Infrastructure Repair with our Advanced Replacement upgrade supplements your spares inventory with Motorola’s centralized inventory of critical equipment. In advance of Motorola repairing the malfunctioning unit, a replacement unit is sent to you within 24 hours to ensure a spare unit is available. Upon receipt of the malfunctioning unit, Motorola repairs the unit and replace it in our centralized inventory. 7.2.5 Technical Support Service Motorola Technical Support service provides an additional layer of support through centralized, telephone consultation for issues that require a high level of communications network expertise and troubleshooting capabilities. Technical Support is delivered by the System Support Center (SSC). The SSC is staffed with trained, skilled technologists specializing in the diagnosis and swift resolution of network performance issues. These technologists have access to a solutions database as well as in house test labs and development engineers. Technical Support cases are continuously monitored against stringent inbound call management and case management standards to ensure rapid and consistent issue resolution. Technical Support service translates into measurable, customer-specific metrics for assured network performance and system availability. 7.2.6 Network Monitoring Service Network Monitoring Service can help keep your network at optimum availability so it is ready to serve mission critical communications needs. By watching over the network continuously, Network Monitoring Service takes action whenever needed, and resolves network problems. We often intervene and correct the problem before you even know a problem exists. Network Monitoring Service provides improved productivity and enhanced network performance, which in turn helps to increase your technology Return-On-Investment. Using a combination of network monitoring software, automated alerts, and remote diagnostics inquiries, our System Support technologists actively monitor your network to maximize network uptime and overall preparedness…for the expected and unexpected. Upon receiving an alert, our team immediately performs a series of diagnostics to assess the problem. Often the situation can be resolved remotely, but when additional attention is required, local field technicians are dispatched immediately to your site to achieve restoration. Motorola’s Network Monitoring service is a vital component of an intelligent communication support plan that keeps your business operating smoothly, your costs down, and assures maximum preparedness at all times. Specifically, Network Monitoring Service provides: • Improved network availability. • Remote and timely resolution to minimize downtime. • Cost efficiencies. • Optimize time at site due to assessment and knowledge transfer before dispatch. • Minimize unnecessary trips to site. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Warranty and Maintenance 7-4 • Mitigate need for 24x7 operations monitoring center. • Detailed Reports. 7.2.7 Security Monitoring Service Security elements such as anti-virus, firewalls, and Intrusion Detection Systems (IDS) are a good first step, but they are not enough to secure your network. Radio network operators must take additional steps to reduce vulnerabilities to potential attack and protect critical radio network infrastructure. Motorola’s ASTRO 25 Security Monitoring is a complete solution that reduces the risk of network availability being impacted by a security threat. Specialized security analysts provide uninterrupted monitoring of the radio network security elements utilizing advanced correlation and visualization tools to detect, characterize, and respond to events that are specifically applicable to government and public safety radio networks. Our security analysts have direct and immediate access to Motorola engineers for rapid resolution. This level of service ensures the operational impact that security events may cause to your network are minimized or eliminated. 7.2.8 Security Update Service (SUS) Commercial security software updates are often designed without RF systems in mind and could cause inadvertent harm to your radio network, disrupting mission-critical communications and putting your first responders and citizens at risk. The Motorola Security Update Service assures that commercial anti-virus definitions, operating system software patches, and Intrusion Detection Sensor signature files are compatible with your ASTRO 25 network and do not interfere with network functionality (Table 7-1 below). Our expert network security technologists analyze, perform testing, and validate the latest security software updates in a dedicated test lab and provide continuous monitoring of updates to provide you regular electronic updates upon completion of successful testing. Table 7-1: Security Update Service (SUS) SUS SUS Platinum Anti-virus Definition Update Minor Release (patch release) Information Assurance Remediation Major Release (system release) Hardware Refresh Implementation Services Regional Partner Invoicing available available • Anti-virus definitions and intrusion detection sensor updates for Motorola supplied equipment from applicable original equipment manufacturer. • Minor releases may include commercial OS and application security updates, patches and service pack updates for Microsoft Windows and Server OS, Red Hat Linux, Sun Solaris and any Motorola software service packs that may be available. • Recommendations for IA remediation may include, but is not limited to the following: provide security software updates; provide operating system security updates or patches; implement configuration changes; upgrade to a later ASTRO 25 System Release (upgrade expense not included), or recommending a compensating control. • Regional partner invoicing provides ability to separate invoicing across multiple agencies. City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Warranty and Maintenance 7-5 7.3 SUMMARY Whether it’s a routine service call, or a disaster situation, Motorola understands its responsibility and takes pride in its commitment to deliver proven response service to the public safety community. Motorola has the capability to provide the technical, administrative, and consultative repair services needed to support, enhance, and maintain the effectiveness of your communications network. Motorola’s goal is to provide City of Palo Alto with the qualified resources, to maintain and improve system operation and availability, and to deliver world class service support (Table 7-2 below). Table 7-2: Warranty Summary Warranty Service Overview Warranty Year Dispatch Service On Site Infrastructure Response Network Preventative Maintenance Infrastructure Repair with Advanced Replacement Technical Support Service Network Monitoring Service Security Monitoring Service Security Update Service (SUS) City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 8-1 SECTION 8 PRICING SUMMARY 8.1 CITY OF PALO ALTO DISPATCH CONSOLES The proposed pricing is based the SVRIA contract with Motorola Solutions, Inc. The incentives offered are based on the purchase of a certain minimum amount of equipment and services under the SVRIA contract (Table 7-1 through 7-5 below). Table 7-1: Pricing Summary for the City of Palo Alto Dispatch Console System Equipment List Price Discount Price System Licenses $12,000 $9,600 Operator Software $105,575 $87,353 Operator Hardware $100,231 $84,539 Operator Encryption $20,000 $16,400 Network Equipment $15,320 $12,256 Conventional Radio Interface $43,464 $34,803 Backup Control Stations $23,084 $17,846 Radio and 911 Audio Logging $146,933 $132,240 Equipment Subtotal $466,607 $395,037 Implementation Services and Above Warranty Services Implementation Services Project Management $72,632 Engineering and System Technologist $104,717 Install $73,867 Training $13,296 Freight $3,161 Above Warranty Services $36,825 Implementation Services and Above Warranty Services Subtotal $304,498 Console System Before Incentives $699,535 Section III.C - Agency Migration Incentive - with coverage expansion ($157,395) Console System with Incentives $542,140 Estimated Sales Tax @ 8.75%(Taxes are Customer's Responsibility) $26,788.45 CONSOLE SYSTEM TOTAL $568,928.45 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 8-2 Table 7-2: Pricing Summary for Utilities Water and Gas Dispatch Dispatch Console System Equipment List Price Discount Price Operator Software $34,580 $28,382 Operator Hardware $15,100 $13,221 Operator Encryption $10,100 $8,282 Network Equipment $15,320 $12,256 Conventional Radio Interface $22,946 $18,377 Backup Control Stations $23,141 $17,918 Radio Logging $7,957 $7,162 Equipment Subtotal $129,144 $105,598 Implementation Services and Above Warranty Services Implementation Services Project Management $21,005 Engineering and System Technologist $31,655 Install $23,144 Freight $844 Above Warranty Services $9,844 Implementation Services and Above Warranty Services Subtotal $86,492 Console System Before Incentives $192,090 Section III.C - Agency Migration Incentive - with coverage expansion ($43,220) Console System with Incentives $148,870 Estimated Sales Tax @ 8.75% (Taxes are Customer's Responsibility) $7,160.86 CONSOLE SYSTEM TOTAL $156,030.86 Table 7-3: Pricing Summary for Utilities Optional Two MCC 7100 MCC7100 Console List Price Discount Price Operator Software $34,680 $28,462 Operator Hardware $14,484 $12,668 Operator Encryption $10,100 $8,282 Equipment Subtotal $59,264 $49,412 Implementation Services and Warranty Implementation Services City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 8-3 Project Management $9,829 Engineering and System Technologist $11,888 Install $12,243 Freight $395 Above Warranty Services $4,606 Implementation Services and Above Warranty Services Subtotal $38,961 Console System Before Incentives $88,373 Section III.C - Agency Migration Incentive - with coverage expansion ($19,884) Console System with Incentives $68,489 Estimated Sales Tax @ 8.75% (Taxes are Customer's Responsibility) $3,350.75 CONSOLE SYSTEM TOTAL $71,839.75 Table 7-4: Pricing Summary for Utilities Consolettes and Remotes Dispatch Console System Equipment List Price Discount Price Consolettes and antenna system $35,379 $27,381 Desksets $11,530 $11,014 Equipment Subtotal $46,909 $38,395 Implementation Services and Warranty Implementation Services Project Management $4,605 Engineering and System Technologist $8,772 Install $38,798 Freight $307 Above Warranty Services $3,579 Implementation Services and Above Warranty Services Subtotal $56,061 Console System Before Incentives $94,456 Section III.C - Agency Migration Incentive - with coverage expansion ($21,253) Console System with Incentives $73,204 Estimated Sales Tax (Taxes are Customer's Responsibility) $2,604.66 CONSOLE SYSTEM TOTAL $75,807.66 City of Palo Alto May 11, 2017 Dispatch Console Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Pricing Summary 8-4 Table 7-5: Pricing Summary for Public Works Consolettes and Remotes Dispatch Console System Equipment List Price Discount Price Consolettes and antenna systems $59,658 $47,066 Desksets $13,990 $13,540 Equipment Subtotal $73,648 $60,606 Implementation Services and Warranty Implementation Services Project Management $7,005 Engineering and System Technologist $12,053 Install $58,765 Freight $487 Above Warranty Services $5,650 Implementation Services and Above Warranty Services Subtotal $83,960 Console System Before Incentives $144,566 Section III.C - Agency Migration Incentive - with coverage expansion ($32,527) Console System with Incentives $112,038 Estimated Sales Tax (Taxes are Customer's Responsibility) $4,109.84 CONSOLE SYSTEM TOTAL $116,147.84 8.2 PAYMENT SCHEDULE INFRASTRUCTURE & CONSOLES • Customer will make payments to Motorola within thirty (30) days after the date of each invoice. • Customer will make payments when due in the form of a check, cashier’s check, or wire transfer drawn on a U.S. financial institution and in accordance with the following milestones. Total Contract Price Fixed Network Equipment (FNE) (not including Subscribers and Subscriber Related Services Contract Price) 1. 20% of the FNE Contract Price upon completion of detailed design review. 2. 35% of the FNE Contract Price upon completion of staging for FNE equipment at Motorola staging facility and shipment. 3. 20% of the FNE Contract Price upon completion of FNE installation. 4. 10% of the FNE Contract Price upon system acceptance. 5. 15% of the FNE Contract Price upon final acceptance. RD:SSG JOINT POWERS AGREEMENT FOR THE SILICON VALLEY REGIONAL INTEROPERABILITY AUTHORITY Restatement __________, 2016 RD:SSG 2 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 THIS JOINT POWERS AGREEMENT FOR THE SILICON VALLEY REGIONAL INTEROPERABILITY AUTHORITY (the “Agreement”) originally entered into as of November 2009, (“Effective Date”) by and among the public agencies executing this Agreement (collectively, “Members” and individually, “Member”) and restated as of this __ day of ___________2016 (“Restatement Date”) RECITALS A. WHEREAS, in 2001, the Cities of Campbell, Cupertino, Gilroy, Los Altos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, Santa Clara, San Jose, Saratoga, and Sunnyvale; the Towns of Los Gatos and Los Altos Hills; the South Santa Clara County Fire District; the County of Santa Clara; San Jose State University; and the Santa Clara Valley Water District (collectively, the “Network Participants”) entered into an agreement to exercise their joint contracting and purchasing powers pursuant to Government Code Section 6502 (the “Joint Funding Agreement”), so as to jointly hire consultants for the conceptual design and implementation strategy for an interoperable communications network, to jointly purchase a radio and data communications system or network to provide interoperability for the Network Participants, to integrate this system or network with other nearby regional public safety communications systems, to participate in regional interoperability projects, to jointly fund activities and projects related to interoperability; and to jointly apply for grants and funding to facilitate the accomplishment of these goals; B. WHEREAS, the campaign to accomplish the above goals came to be known as the Silicon Valley Regional Interoperability Project (“SVRIP”); C. WHEREAS, the SVRIP has been very successful but many new projects and opportunities have arisen and the joint exercise of powers under the Joint Funding Agreement is no longer sufficient to address the expanded opportunities and objectives of the SVRIP; D. WHEREAS, the undersigned desire to create an independent joint powers authority to implement and operate the SVRIP and other projects, and to formally articulate the goals and purposes of the Authority; E. WHEREAS, a SVRIP Executive Director, employed by the City of San Jose consistent with the Joint Funding Agreement, has been appointed by the SVRIP steering committee to assist in the formation and operation of the Authority; F. WHEREAS, pursuant to the Joint Exercise of Powers Act, Title 1, Division 7, Chapter 5, of the California Government Code, Government Code Section 6500 et seq., two or more public agencies may by agreement jointly exercise any power common to the contracting agencies; and G. WHEREAS, the Members have determined that the public interest will be served by the joint exercise of their common powers through this Agreement and the creation of a joint powers authority for the purposes described herein; and. H. Whereas, the Santa Clara Valley Transportation Authority has requested to become a Member of the Joint Powers Authority and the Board of Directors RD:SSG 3 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 desires to include their membership in an amendment of the Joint Powers Agreement. NOW THEREFORE, in consideration of the promises, terms, conditions, and covenants contained herein, the Members agree as follows: ARTICLE 1 – DEFINITIONS 1. Certain terms used in this Agreement shall be defined as follows: 1.1. "Agency" or “Public Agency” shall have the meaning provided in Government Code Section 6500. 1.2. "Agreement" shall mean this Agreement that establishes the Silicon Valley Regional Interoperability Authority. 1.3. “Annual Operating Costs” shall mean the day to day expenses of the Authority (other than systems maintenance expenses) which shall include without limitation, personnel (except systems maintenance personnel), overhead, legal and accounting services, and similar costs for the fiscal year; as such term may be further defined in the policies of the Authority 1.4. “Annual Systems Maintenance Costs” shall mean consulting and maintenance services for existing hardware and software; systems maintenance personnel costs; system site/facility maintenance; parts, software/firmware, labor and equipment for regular maintenance; and noncapital replacements for the fiscal year; as such term may be further defined in the policies of the Authority. 1.5. "Authority" shall mean the Silicon Valley Regional Interoperability Authority. 1.6. "Board" shall mean the Board of Directors which is the governing body of the Silicon Valley Regional Interoperability Authority. 1.7. "Central County Agencies" shall include the City of Santa Clara, the City of Sunnyvale, and the City of Milpitas. 1.8. “Overhead” shall mean the Authority’s ongoing necessary administrative costs (such as system site/facility rent, office rent, utilities, office supplies, and insurance) which are not separately budgeted as part of a specific project, program, or service. 1.9. "Members" shall mean the public agencies which are signatories to this Agreement prior to the Effective Date. Unless otherwise indicated, actions or approvals of a Member are deemed to be those of the legislative body of the Member, plus the addition of the Santa Clara Valley Transportation Authority (“VTA”) as of the Restatement Date. 1.10. "Multiple Agency Directorship" shall mean any seat on the Board of Directors which represents more than one Member. RD:SSG 4 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 1.11. "Northwest County Agencies" shall include the City of Mountain View, the City of Palo Alto, the City of Los Altos and the Town of Los Altos Hills. 1.12. Restatement Date shall mean the date that this Agreement is formally unanimously agreed to by all of the Member Agencies. 1.13. “Smaller Member” shall mean any Member whose population is less than 15,000. 1.14. "South County Agencies" shall include the City of Gilroy and the City of Morgan Hill. 1.15. "Southwest County Agencies" shall include the City of Cupertino, the City of Campbell, the City of Saratoga, the Town of Los Gatos and the City of Monte Sereno. 1.16. "Working Committee" shall mean the committee described in Article 6 of this Agreement. ARTICLE 2 – CREATION AND PURPOSES 2. The Silicon Valley Regional Interoperability Authority is created as described in this Article. 2.1. Creation of Authority and Jurisdiction. Pursuant to the Joint Exercise of Powers Act, the Members hereby create the Silicon Valley Regional Interoperability Authority, a public entity separate and distinct from each of the Members, to exercise the powers common to the Members and as otherwise granted by the Joint Exercise of Powers Act. The jurisdiction of the Authority shall be all territory within the geographic boundaries of the Members; however the Authority may undertake any action outside such geographic boundaries as is necessary or incidental to the accomplishment of its purposes. 2.2. Purpose of Authority. The purpose of the Authority is to enhance and improve communications, data sharing and other technological systems, tools and processes for protection of the public and public safety and to facilitate related local and regional cooperative efforts. 2.3. Purpose of Agreement. The purpose of this Agreement is to create the Authority; to facilitate the implementation of the Authority’s projects, systems and services; to provide for the Authority’s acquisition of real, personal and intangible property, to provide for the Authority’s administration, planning, design, financing, regulation, permitting, environmental evaluation, public outreach, construction, operation, and maintenance of the Authority’s projects, systems and services; and to provide for any necessary or convenient related support services. RD:SSG 5 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 ARTICLE 3 – POWERS 3. The Authority shall have all powers necessary or reasonably convenient to carry out the purposes herein, subject to the limitations in this Article. 3.1. The Authority shall have all powers necessary or reasonably convenient to carry out the purposes herein, including, but not limited to, the following powers: 3.1.1. To obtain and secure funding from any and all available public and private sources including local, state, and federal government, including but not limited to, bond issuances, lease purchase agreements, grants, public and private contributions, public and private loans, and other funds; 3.1.2. To manage and operate any projects, systems, and services transferred or assigned to the Authority and fulfill any existing obligations incurred under the Joint Funding Agreement that are transferred or assigned to the Authority; 3.1.3. To plan, design, finance, acquire, construct, operate, regulate, and maintain systems, equipment, facilities, buildings, structures, software, databases, and improvements; 3.1.4. To lease real, personal and intangible property; 3.1.5. To acquire, hold, or dispose of real, personal or intangible property by negotiation, dedication or eminent domain; 3.1.6. To own, lease, sublease, acquire, operate, maintain and dispose of materials, supplies, and equipment of all types including, but not limited to intangible property such as radio frequencies; 3.1.7. To conduct studies, tests, evaluations, investigations, and similar activities; 3.1.8. To develop and/or adopt standards and specifications; 3.1.9. To obtain permits, rights, licenses and approvals, including FCC licenses; 3.1.10. To enter into agreements; 3.1.11. To contract for services from Members, including but not limited to in-kind services; 3.1.12. To employ consultants, contractors, and staff and to adopt personnel rules and regulations; 3.1.13. To adopt bylaws, rules and regulations; 3.1.14. To delegate certain powers; 3.1.15. To acquire and maintain insurance of all types; 3.1.16. To accept, hold, invest, manage, and expend monies pursuant to the Joint Exercise of Powers Act; RD:SSG 6 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 3.1.17. To work with elected officials and local, regional, state and federal agencies, including joint powers agencies and consortia, to pursue funding, enter agreements, and otherwise act to carry out the purposes of the Authority; 3.1.18. To incur debts, liabilities or obligations, provided that no debt, liability, or obligation shall constitute a debt, liability or obligation of the Members, either jointly or severally; 3.1.19. To charge for services, programs, and/or system use by means of subscriber fees or similar charges; 3.1.20. Subject to applicable legal authority, to cause assessments, fees or charges to be levied in accordance with applicable State and Federal law; 3.1.21. To issue bonds and sell or lease any type of real or personal property for purposes of debt financing; 3.1.22. To sue and be sued; 3.1.23. To conduct public outreach and education; 3.1.24. To participate in pilot and demonstration projects; 3.1.25. To reimburse Authority officers, employees and officials for expenses incurred as permitted by law; and 3.1.26. To exercise all powers incidental to the foregoing. 3.1.27. In addition to those powers common to each of the members and the powers conferred by the Joint Exercise of Powers Act, the Authority shall have those powers that may be conferred upon it by subsequently enacted legislation. 3.2. Limitation on Eminent Domain Power. The Authority’s power of eminent domain shall be exercised to acquire real property only in the manner prescribed by the California Code of Civil Procedure, including the requirements of Sections 1245.230 and 1245.240 of the Code of Civil Procedure (as such statutes and requirements may be amended) which provide that prior to the exercise of such power the Board adopt, by a 2/3 vote of the entire Board, a resolution finding that (1) the public interest and necessity require the proposed project; (2) the proposed project is planned or located in the manner that will be most compatible with the greatest public good and the least private injury; and (3) the property described in the resolution is necessary for the proposed project. Further, the Authority shall not exercise such power in the jurisdiction of a municipal or county Member in absence of a resolution approved by a majority of the Member’s governing body evidencing the Member’s consent to the Authority’s exercise of eminent domain. 3.3. No Authority Taxing Power. The Authority shall not exercise any power it possesses to impose taxes on the public, although it may receive the proceeds of taxes imposed by other entities. RD:SSG 7 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 3.4. Restriction on Exercise of Powers. Pursuant to Section 6509 of the Joint Exercise of Powers Act, the Authority has designated a general law city as the Member for determination of the restrictions upon the Authority in exercising the common powers under this Agreement and the City of Cupertino shall serve as such Member. In the event that the City of Cupertino ceases to be a Member, the Board may designate by resolution another general law city Member as the Member for determination of the restrictions upon the Authority in exercising the common powers. 3.5. Unless expressly provided to the contrary herein, the Authority does not intend, by virtue of Section 3.4 or this Agreement, to subject itself to the internal policies or ordinances of any Member (e.g., Member purchasing or sunshine ordinances). ARTICLE 4 – MEMBERSHIP 4. The Members of the Authority are the public agencies who enter into this Agreement prior to the Effective Date plus the addition of VTA as of the Restatement Date. In the event a city or town listed as represented by a Multiple Agency Directorship does not enter into this Agreement prior to the Effective Date, the city or town will not be a Member and the listed entities in the applicable Multiple Agency Directorship will be deemed amended to reflect this fact without further action. Admission of a new Member shall not require amendment to this Agreement, however, after the Effective Date new Members may be admitted only pursuant to the procedures described in Sections 4.1 and 4.2. Members may withdraw pursuant to the procedures described in Sections 4.3. 4.1. A Public Agency may be considered for membership in the Authority after the Effective Date, by presenting an adopted resolution of the Public Agency’s governing body to the Board which includes a request to become a Member of the Authority. 4.2. The Authority shall accept new Members upon a majority affirmative vote of the entire Board, payment of any Board determined fees and charges, including a pro-rata share of organization, planning, project, and other costs and charges and upon satisfaction of any conditions established by the Board as a prerequisite for membership. At the time of admission, the Board shall adopt a resolution assigning the new Member to be represented by one of the existing Multiple Agency Directorships and amend the listed entities in the applicable Multiple Agency Directorship shall be amended to reflect this fact. Each proposed Member shall also enter into a membership agreement, upon the date of execution of which it shall be bound to the terms of this Agreement as a Member. 4.3. Withdrawal. Any Member may withdraw from this Agreement upon at least 6 (six) months written notice to the Authority and the Members. Any Director who is an elected official of the withdrawing Member and any Working Committee member who is an official, officer or employee of the withdrawing Member shall be deemed to have resigned as of the date of receipt of the written notice. RD:SSG 8 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 4.3.1. A withdrawing Member shall have no interest or claim in the assets of the Authority absent an Authority approved written agreement which contains express provisions to the contrary. 4.3.2. Any withdrawing Member shall be obligated to pay an equitable share, consistent with the cost sharing principles herein, of all debts, liabilities and obligations of the Authority incurred prior to the effective date of the withdrawal; as such share is determined by the Board, as a condition precedent to such withdrawal. 4.3.3. Provided, however, that the withdrawing Member’s obligations under Section 4.3.2 shall not extend to debts, liabilities and obligations of the Authority that are secured or otherwise committed pursuant to specific project, service, or program agreements (“limited scope agreements”) that expressly omit the withdrawing Member. The specific pro-rata share of the withdrawing Member of the debts, liabilities and obligations of the Authority that are secured or otherwise committed pursuant to a limited scope agreement shall be determined by the terms of those agreements and the withdrawing Member shall comply with all withdrawal terms of such agreement. 4.3.4. A withdrawing or withdrawn Member’s payment obligation with respect to its share of debts, liabilities and obligations shall survive withdrawal of the Member and survive termination of this Agreement. 4.3.5. If a Member who is represented by a Multiple Agency Directorship withdraws, the listed entities in the applicable Multiple Agency Directorship may be amended to reflect this fact by a resolution of the Board. ARTICLE 5 – BOARD OF DIRECTORS; ORGANIZATION 5. The Authority shall be governed by a Board of Directors (the "Board") consisting of eleven (11) Directors. The term of a Director’s appointment shall be three (3) years although Directors may be appointed for a shorter term consistent with the Board’s bylaws. Directors may be appointed to multiple successive terms. An alternate shall be appointed for each Director. Alternates shall serve as Directors in the absence of their respective Directors and shall exercise all rights and privileges thereof. Notwithstanding the above, each Director and each alternate for such Director shall serve at the pleasure of the Member(s) they represent and may be removed by such Member(s) at any time without any right to notice thereof. 5.1. Directors and alternates shall be appointed by the represented Member(s) as follows and, at the time of such appointment and for the duration of such appointment, each shall be an elected official of a Member: 5.1.1. Two Directors shall represent the County of Santa Clara. 5.1.2. Two Directors shall represent the City of San Jose. RD:SSG 9 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 5.1.3. One Director shall represent the Central County Agencies. 5.1.4. One Director shall represent the Northwest County Agencies. 5.1.5. One Director shall represent the South County Agencies. 5.1.6. One Director shall represent the Southwest County Agencies. 5.1.7. One Director shall be appointed by the City Selection Committee (as formed pursuant to Government Code Section 50270 et seq.) for Santa Clara County. The Director shall be an elected official of a Member who does not have an elected official on the Board at the time of appointment. The Director appointed in this manner may be removed by the Member that he or she serves. 5.1.8 Two Directors shall be appointed by the Santa Clara Valley Transportation Authority (“VTA”) Board of Directors. One Director shall be the VTA’s General Manager or his or her designated Executive Level Staff Member. The other VTA Director shall be an elected member of the VTA Board of Directors or an elected VTA Policy Advisory Committee Member. The elected Director shall not be from a City or Town with a current member on the Board of Directors of the Authority. Future Directors appointed to any seat may not be from the cities or town already represented by the VTA Directors. Each directorship described in Sections 5.1.3 through 5.1.6 shall be a Multiple Agency Directorship and an action by a majority of the represented Members shall appoint and remove such Directors. If the Director (or his or her Alternate) shall fail to attend 70% of the meetings of the Board during the fiscal year, the Directorship shall be deemed vacant and the Authority shall send notice of the vacancy to the represented Member(s). If a Director shall cease to be an elected official of a Member, his or her seat shall be deemed vacant. If a Director shall cease to be an employee of VTA, his or her seat shall be deemed vacant. If the City Selection Committee or the represented Members of a Multiple Agency Directorship fail to select a Director within ninety (90) days of a vacancy, the Board may appoint an interim Director from the elected officials of the represented Members (or of those Members who do not have an elected official on the Board in the case of the City Selection Committee’s directorship) to serve until the appointment of the new Director is completed. 5.2. Each member of the Board shall have one vote. A majority of the members of the entire Board shall constitute a quorum for the transaction of business. Except where a supermajority is required by statute, this Agreement or a RD:SSG 10 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 resolution of the Board, actions of the Board shall require the affirmative vote of a majority of the entire Board (i.e., six (6) affirmative votes). 5.3. The Board shall elect annually a Chair from among its membership to preside at meetings and shall appoint a Secretary who may, but need not, be a Director. The Board may, from time to time, elect such other officers as the Board shall deem necessary or convenient to conduct the affairs of the Authority. 5.4. Meetings. The Board shall hold at least two regular meetings each year. The Board shall by resolution establish the date, hour and location at which its regular meetings shall be held. All meetings of the Board shall be held in accordance with the Ralph M. Brown Act, Government Code Section 54950 et seq. The Secretary shall cause minutes of all open meetings of the Board to be kept and shall cause a copy of the minutes to be forwarded to each Director and the Members within thirty (30) days. 5.5. Bylaws. The Board, at its initial meeting, shall adopt by resolution rules of procedure (“bylaws”), not inconsistent with the provisions of this Agreement, to govern the conduct of its meetings. Such rules of procedure shall be in accordance with the Ralph M. Brown Act. Amendments to the Bylaws shall be reviewed by the Working Committee and comments from the Working Committee, if any, shall be presented to the Board at the time of Board consideration of the amendments. 5.6. Political Reform Act Compliance. Directors of the Board, members of the Working Committee and designated officials and employees shall comply with the Political Reform Act of 1974, Government Code Section 81000 et seq. 5.7. Executive Director. The Executive Director shall report to and take direction from the Board and shall have such authority as is specified by resolution of the Board. Where authorized by the Working Committee, the Executive Director may sign agreements, applications and other documents on behalf of the Authority. The Executive Director shall be designated as a Government Code Section 6505.1 officer who has charge of, handles, and has access to, the Authority's property and shall file with the Authority an official bond in the amount set by the Board. The premiums for such bond may be paid or reimbursed by the Authority. 5.7.1. The SVRIP Executive Director shall serve as the Authority’s Executive Director during the term of the existing employment agreement between the City of San Jose and the SVRIP Executive Director or until an Executive Director is selected pursuant to Section 6.7. 5.8. General Counsel. The Authority shall have a General Counsel. The General Counsel shall report to and take direction from the Board. The Board may designate one of the Authority's or a Member’s employees as General Counsel or contract for such legal services with an independent contractor. 5.9. Policies. The Board may, upon the recommendation of the Working Committee, adopt policies regarding personnel, conflicts of interest and other matters that are necessary or convenient for the efficient operation of the Authority. RD:SSG 11 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 5.10. In addition to such duties as may be necessary or desirable for the implementation of this Agreement, the Board shall have the duty to do the following within the times specified or, if no time is specified, within a reasonable time: 5.10.1. The Board shall hold an initial Board meeting within sixty (60) days of the Effective Date, and adopt an initial budget, work plan, initial policies, and bylaws with or without a Working Committee recommendation; 5.10.2. The Board shall adopt a work plan for each fiscal year; 5.10.3. The Board shall select a General Counsel; 5.10.4. The Board shall direct the Working Committee to evaluate the need for such insurance protection as is necessary to protect the interests of the Authority and its Members, and acquire and maintain if necessary, liability, errors and omissions, property and/or other insurance. ARTICLE 6 – WORKING COMMITTEE 6. Pursuant to Government Code Section 6508, the Authority delegates certain powers related to program development, policy formulation and program implementation to the Working Committee described herein. Specifically, the Working Committee shall have the composition, powers and duties described in this Article and the implied powers necessary therefor. 6.1. The Working Committee shall ensure that a budget and work plan are timely prepared and by March 31 of each year, shall review and recommend the budget and work plan to the Board for approval. Copies of the recommended budget and work plan shall be promptly sent to the Members and the Directors. The budget shall indicate the anticipated sources of revenues and the anticipated uses of such revenues. The work plan shall outline the activities and priorities of the Authority for the following year. 6.2. The Working Committee may apply for and accept all grants and sub-grants that are consistent with the approved work plan, provided that either (a) the amount of matching funds required, if any, does not exceed that threshold provided in the approved work plan and budget, or (b) a Member or other entity volunteers to provide the matching funds without a guarantee of reimbursement. 6.3. The Working Committee may take action to implement or modify any projects, programs or services, provided the projects, programs or services are consistent with the budget and the parameters and thresholds in the work plan. Any projects, programs and services that are not consistent with the work plan and budget shall be reviewed by the Working Committee and recommended to the Board for approval. 6.4. The Working Committee shall let for bid, if required, and award all contracts consistent with the approved work plan, provided that the amount of funds RD:SSG 12 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 required, if any, does not exceed that threshold provided in the approved work plan and budget. The Working Committee may approve any contract amendment, provided that the additional costs to the Authority for such amendment do not exceed the threshold provided in the Authority’s contracting policy and sufficient funds are available in the approved budget. 6.5. The Working Committee shall approve all agreements with Members and other public agencies and all other contracts that are consistent with applicable law and the approved work plan. 6.6. The Working Committee shall recommend a conflict of interest policy and personnel rules, when necessary, and any amendments of those policies to the Board for approval. 6.7. The Working Committee shall adopt policies regarding purchasing and consultants. In addition, the Working Committee may adopt policies on other issues that are necessary or convenient for the efficient operation of the Authority. 6.8. The Working Committee shall recommend an Executive Director, subject to the Board’s approval and approval of the contract between the Authority and Executive Director. 6.9. The Working Committee shall have thirteen (13) Committee Members, unless such number is increased by a resolution adopted by an affirmative vote of 2/3 of the entire Board. Each Committee Member shall serve at the pleasure of the appointing entity identified in Section 6.9.1 and may be removed at any time by that appointing entity without notice. Each Committee Member must be an official, officer, or employee of a Member, but no single Member may have more than three (3) Working Committee Members serving at one time. A Committee Member may also be removed by the Member who he or she serves upon notice to the Authority. If a Committee Member shall fail to attend 70% of the meetings of the Working Committee during the fiscal year, his or her seat shall be deemed vacant and the Authority shall send notice of the vacancy to the appointing entity. If a Committee Member shall cease to be an official, officer, or employee of a Member, his or her seat shall be deemed vacant. If an appointing entity shall fail to appoint a Committee Member within ninety (90) days of a vacancy, the Working Committee may, by majority vote, appoint an interim Committee Member from the officials, officers, or employees of the Members to serve until the appointment of the new Committee Member is completed. 6.9.1. Working Committee Members shall be appointed by the following entities (or successor entities approved pursuant to a resolution of the Working Committee) as follows: 6.9.1.1. Two City Managers appointed by the Santa Clara County/City Managers Association. 6.9.1.2. One fire chief appointed by the Santa Clara County Fire Chiefs Association. RD:SSG 13 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 6.9.1.3. One police chief appointed by the Santa Clara County Police Chiefs Association. 6.9.1.4. The Santa Clara County Executive or his or her designee. 6.9.1.5. Two members appointed by the San Jose City Manager. 6.9.1.6. The Director of Communications for Santa Clara County or his or her designee. 6.9.1.7. One communications manager appointed by the Public Safety Communications Managers Association (of Santa Clara County). 6.9.1.8. Two at-large members appointed by the Working Committee. 6.9.1.9. Two Committee Members appointed by VTA’s General Manager. 6.9.2. Meetings of the Working Committee shall be conducted in compliance with the Ralph M. Brown Act. The Working Committee may adopt by resolution rules of procedure, not inconsistent with the provisions of this Agreement, to govern the conduct of its meetings. 6.9.3. A majority of the Committee Members shall constitute a quorum for the transaction of business and actions of the Working Committee shall require the affirmative vote of a majority of the entire Working Committee (i.e., as of the Effective Restatement Date, seven (7) Committee Members). ARTICLE 7 – FISCAL MATTERS AND FUNDING 7. The Authority shall comply with the fiscal and recordkeeping requirements of the Joint Exercise of Powers Act and shall take such other actions as necessary or desirable to address the fiscal, funding and budgeting needs of the Authority. 7.1. Treasurer and Auditor. The Treasurer and Auditor/Controller of Santa Clara County, respectively, are designated the Treasurer and Auditor of the Authority with the powers, duties, and responsibilities specified in the Joint Exercise of Powers Act, including, without limitation, Sections 6505 and 6505.5 thereof; provided however, the Board may revoke this designation by adopting a resolution appointing one or more of the Authority's or a Member’s officers or employees to either or both of the positions of Treasurer or Auditor as provided in Sections 6505.6 of the Joint Exercise of Powers Act. 7.2. Accounts and Reports. The Board shall establish and maintain such funds and accounts as may be required by generally accepted public accounting practice. The books and records of the Authority shall be open to inspection at all reasonable times to the Members and their respective representatives. The accounts shall be prepared and maintained by the Treasurer and/or Auditor of the Authority. The Auditor shall, within one hundred twenty (120) days after the close of each fiscal year, cause an independent audit of all financial activities for RD:SSG 14 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 such fiscal year to be prepared in accordance with Government Code Section 6505. The Authority shall promptly deliver copies of the audit report to each Director and the Members. 7.3. Budget. The Board shall adopt an initial budget consistent with Section 5.10 and adopt subsequent budgets no later than April 30th of each year thereafter. Adoption of the budget shall require an affirmative vote of 2/3 of the entire Board. 7.4. Fiscal Year. The fiscal year of the Authority shall be the period from July 1st of each year to and including the following June 30th. 7.5. Debts, Liabilities and Obligations. The debts, liabilities, and obligations of the Authority shall not constitute debts, liabilities, or obligations of the Members, either jointly or severally. 7.6. Initial Contribution for Annual Operating Costs. Within thirty (30) days of the Effective Date, each Member except the City of Los Altos Hills and the City of Monte Sereno shall make an initial operating costs contribution of $13,157 to the Authority. The City of Los Altos Hills and the City of Monte Sereno shall each make an initial operating costs contribution of $8,000. Notwithstanding the above, any Member who has already contributed the identified amount pursuant to the Joint Funding Agreement for the 2009-2010 fiscal year need not make such initial operating costs contribution. Within thirty (30) days of the Restatement Date, the VTA shall make a contribution towards operating costs of $13,157 to the Authority. 7.7. Initial Contribution for Annual Maintenance Costs. Within thirty (30) days of the Effective Date, each Member shall make an initial systems maintenance contribution of the amount required pursuant to the City Manager’s Association approved maintenance assessment formula. 7.7.1. The City Managers’ Association approved maintenance assessment formula provides the following population allocation percentages: Campbell - 2.21%, Cupertino - 3.02% , Gilroy - 2.60%, Los Altos - 1.60%, Los Altos Hills - 0.48%, Los Gatos - 1.67%, Milpitas – 3.76%, Monte Sereno - 0.20% , Morgan Hill - 2.02%, Mountain View – 4.16%, Palo Alto – 3.50% , San Jose – 53.47%, Santa Clara – 6.12%, Saratoga - 1.76%, and Sunnyvale – 7.66%; and unincorporated Santa Clara County - 5.78%. 7.7.2. The following contributions are due based on the above percentages: Campbell - $3,315, Cupertino - $4,530, Gilroy - $3,900, Los Altos - $2,400, Los Altos Hills - $720, Los Gatos - $2,505, Milpitas – $5,640, Monte Sereno - $300, Morgan Hill - $3,030, Mountain View – $6,240, Palo Alto – $5,250 , San Jose – $80,205, Santa Clara – $9,180, Saratoga - $2,640, and Sunnyvale – $11,490, and unincorporated Santa Clara County - $8,670. 7.7.3. Notwithstanding the above, any Member who has already contributed the identified amount pursuant to the Joint Funding Agreement RD:SSG 15 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 for the 2009-2010 fiscal year need not make such initial maintenance contribution. 7.8. Annual Operating Costs. Each year, the Working Committee shall propose projected Annual Operating Costs, which projected costs shall be adopted by the Board prior to or during approval of the budget. 7.8.1. Population Share. Half of the adopted Annual Operating Costs shall be allocated to the Members based on their respective population (the “Population Share”). Each Member shall pay a portion of the Population Share which shall be determined based on that Member’s population. The Population Share, each Member’s share of the Population Share shall be determined pursuant to the funding policy adopted by the Board at its initial meeting, as may be amended. The funding policy shall specify the accepted method for calculating each Member’s population (e.g., census data). Notwithstanding the foregoing, on or after the Restatement Date, the Working Committee shall commission or obtain a cost allocation study which considers usage, overhead, and other reasonable cost factors and with that data shall propose, subject to the adoption of the Board, an allocation methodology for the VTA that is not based on population. 7.8.2. Membership Share. Half of the adopted Annual Operating Costs shall be allocated to the Members based on the principle that Members share these costs equally, except that the Smaller Members shall pay 60% of a Full Share (the “Membership Share”). Each Member except the Smaller Members shall pay an equal full share of the adopted Annual Operating Costs (Full Share”) the Smaller Members shall pay 60% of a Full Share. The total of all shares shall be 100% of the Membership Share. A Full Share shall be calculated according to the formula implementing the above principle contained in the funding policy adopted by the Board at its initial meeting, as may be amended. 7.9. Annual Systems Maintenance Costs. Each year, the Working Committee shall propose projected Annual Systems Maintenance Costs, which projected costs shall be approved by the Board prior to or during approval of the budget. 7.9.1. Each Member shall pay a share of the adopted Annual Systems Maintenance Costs based on the principle that Members shall share systems maintenance costs based on system and service usage and that until sufficient data is available regarding Member usage, Member population data is an acceptable proxy for usage. 7.9.2. Each Member’s share of the adopted Annual Systems Maintenance Costs shall be calculated according to the formula implementing the principles in Section 7.9.1 contained in the funding policy adopted by the Board at its initial meeting, as may be amended. 7.10. Other Projects, Programs and Services. In the event that a project, program, service, or reserve fund is approved which has costs that are not RD:SSG 16 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 Annual Operating Costs or the Annual Systems Maintenance Costs, the Working Committee shall either (a) develop a proposed cost allocation formula for the non-overhead costs based on the principle that costs shall be assessed to Members based on usage but, if usage data or projected usage data is not available, until sufficient data is available, Member population and entity type data are acceptable proxies for usage or (b) conduct or obtain a cost allocation study which considers usage, overhead, and other reasonable cost factors. The Board shall approve any such proposed cost allocation. 7.11. Limited Scope Agreements. Where a project or program is intentionally designed to be limited in scope such that it only provides benefits to particular Members, the Authority may enter into specific project or program agreements that provide for cost sharing by the particular affected Members; provided however, both the Board and Working Committee must approve such agreements. 7.12. Contributions on Behalf of Members. Special Districts or other parties may tender to the Authority those contributions due from a Member on that Member’s behalf. ARTICLE 8 –GENERAL PROVISIONS 8. The following general provisions apply to this Agreement. 8.1. Term and Termination. This Agreement shall be effective as of the Effective Date. It shall remain in effect until the purposes of the Authority are fully accomplished, or until terminated by the vote of a majority of the governing bodies of the Members; provided, however, that this Agreement may not be terminated, until (a) all bonds or other instruments of indebtedness issued by the Authority and the interest thereon, if any, have been paid in full or provision has been made for payment in full and (b) all outstanding obligations and liabilities of the Authority have been paid in full or provision has been made for payment in full, except as set forth in Section 8.2. 8.2. Disposition of Property upon Termination. In the event of termination of the Authority pursuant to Section 8.1 herein and where there will be a successor public entity which will carry on the functions of the Authority and assume its assets and liabilities, the assets of the Authority shall be transferred to the successor public entity. If upon termination pursuant to Section 8.1, there is no successor public entity which will carry on the functions of the Authority and assume its assets, the assets shall be returned to the Members as follows: (a) all real property and any improvements thereon shall be conveyed to the Member which owned the property prior to the formation of the Authority, and (b) all other assets shall be divided among the Members in proportion to their respective contributions during the term of this Agreement. If upon termination pursuant to Section 8.1, there is a successor public entity which will carry on some of the functions of the Authority and assume some of RD:SSG 17 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 the assets, the Authority's Board shall allocate the assets between the successor public entity and the Members. 8.3. Indemnification. To the fullest extent allowed by law, the Authority shall defend, indemnify, and save harmless the Members and their governing bodies, officers, agents, and employees from all claims, losses, damages, costs, injury, and liability of every kind, nature, and description directly or indirectly arising from the performance of any of the activities of the Authority or the activities undertaken pursuant to this Agreement. 8.4. Liability of Board, Officers and Employees. The Directors, Working Committee Members, officers, and employees of the Authority shall use ordinary care and reasonable diligence in the exercise of their powers, and in the performance of their duties pursuant to this Agreement. They shall not be liable to the Members for any mistake of judgment or other action made, taken, or omitted by them in good faith, nor for any action made, taken, or omitted by any agent, employee, or independent contractor selected with reasonable care, nor for loss incurred through the investment of the Authority's funds, or failure to invest the same. 8.5. To the extent authorized by California law, no Director, Working Committee Member, officer, or employee of the Authority shall be responsible for any action made, taken, or omitted, by any other Director, Working Committee Member, officer, or employee. No Director, Working Committee Member, officer, or employee of the Authority shall be required to give a bond or other security to guarantee the faithful performance of his or her duties pursuant to this Agreement, except as required herein pursuant to Government Code Section 6505.1. The funds of the Authority shall be used to defend, indemnify, and hold harmless the Authority and each Director, Working Committee Member, officer, or employee of the Authority for actions taken in good faith and within the scope of his or her authority. Nothing herein shall limit the right of the Authority to purchase insurance to provide coverage for the foregoing indemnity. 8.6. Successors: Assignment. This Agreement shall be binding upon and shall inure to the benefit of the successors of the Members. No Member may assign any rights or obligations hereunder without the unanimous consent of the governing bodies of the other Members; provided, further, that no such assignment may be made if it would materially and adversely affect (a) the rating of bonds issued by the Authority, or (b) bondholders holding such bonds. 8.7. Amendments. This Agreement may be amended only upon approval of all the governing bodies of the Members. So long as any bonds of the Authority are outstanding and unpaid, or funds are not otherwise set aside for the payment or redemption thereof in accordance with the terms of such bonds and the documentation relating thereto, this Agreement shall not be amended, modified or otherwise revised, changed or rescinded, if, in the judgment of the Board, such action would (a) materially and adversely affect (1) the rating of bonds issued by the Authority, or (2) bondholders holding such bonds, or (b) limit or reduce the RD:SSG 18 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 obligations of the Members to make, in the aggregate, the payments which are for the benefit of the owners of such bonds. 8.8. No Third Party Beneficiaries. This Agreement is intended solely for the benefit of the Authority and its Members. No third party shall be deemed a beneficiary of this Agreement or have any rights hereunder against the Authority or its Members. 8.9. Dispute Resolution. In the event that any party to this Agreement should at any time claim that another party (or parties) has breached or is breaching this Agreement, the complaining party shall file with the governing body of claimed breaching party, and with the Authority, a written claim of said breach, describing the alleged breach and otherwise giving full information respecting the same. The Board shall thereupon, at a reasonable time and place, specified by it, give each of these parties to the dispute an opportunity to be heard on the matter, and shall, upon conclusion of said hearing, give the Members a full report of its findings and recommendations. Said report, findings and recommendations shall be deemed advisory only, shall not in any way bind any of the parties to the dispute, and shall not be deemed to establish any facts, either presumptively or finally. Upon receipt of said report and recommendations, if any party to the dispute should be dissatisfied with or disagree with the same, that party shall provide written notice to the other parties within ten (10) business days, and the parties to the dispute or their representatives shall meet at a reasonable time and place to be determined by them, for the purpose of resolving their differences. No action for breach of this Agreement, and no action for any legal relief because of any such breach or alleged breach of this Agreement shall be filed or commenced by any party unless and until such party has first given to the other parties a reasonable time, after the parties to the dispute have met to resolve their differences, within which to cure any breach or alleged breach. 8.10. Notices. Any notices to Members required by this Agreement shall be delivered or mailed, U.S. first class, postage prepaid, addressed to the principal office of the respective Members. Notices under this Agreement shall be deemed given and received at the earlier of actual receipt, or the second business day following deposit in the United States mail, as required above. Any Member may amend its address for notice by notifying the other Members pursuant to this Section. 8.11. Severability. Should any part, term, or provision of this Agreement be decided by the courts to be illegal or in conflict with any law of the State of California, or otherwise be rendered unenforceable or ineffectual, the validity of the remaining portions or provisions shall not be affected thereby. 8.12. Liberal Construction. The provisions of this Agreement shall be liberally construed as necessary or reasonably convenient to achieve the purposes of the Authority. 8.13. Headings. The headings used in this Agreement are for convenience only and have no effect on the content, construction, or interpretation of the Agreement. RD:SSG 19 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 8.14. Counterparts. This Agreement may be executed in any number of counterparts, and by different parties in separate counterparts, each of which, when executed and delivered, shall be deemed to be an original and all of which counterparts taken together shall constitute but one and the same instrument. 8.15. Non-Waiver. No waiver of the breach or default of any of the covenants, agreements, restrictions, or conditions of this Agreement by any Member shall be construed to be a waiver of any succeeding breach of the same or other covenants, agreements, restrictions, or conditions of this Agreement. No delay or omission of exercising any right, power or remedy in the event of breach or default shall be construed as a waiver thereof, or acquiescence therein, or be construed as a waiver of a variation of any of the terms of this Agreement or any applicable agreement. 8.16. Agreement Complete. The foregoing constitutes the full and complete Agreement of the parties. There are no oral understandings or agreements not set forth in writing above. Any such agreements merge into this Agreement. This document continues on the following page. RD:SSG 20 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives. City of Campbell By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ City of Cupertino By: _______________________ Name: _______________________ Title: _______________________ City of Gilroy By: _______________________ Name: _______________________ Title: _______________________ City of Los Altos By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ RD:SSG 21 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 Town of Los Altos Hills By: _______________________ Name: _______________________ Title: _______________________ Town of Los Gatos By: _______________________ Name: _______________________ Title: _______________________ City of Milpitas By: _______________________ Name: _______________________ Title: _______________________ City of Monte Sereno By: _______________________ Name: _______________________ Title: _______________________ City of Morgan Hill By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ RD:SSG 22 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 City of Mountain View By: _______________________ Name: _______________________ Title: _______________________ City of Palo Alto By: _______________________ Name: _______________________ Title: _______________________ City of San Jose By: _______________________ Name: _______________________ Title: _______________________ City of Santa Clara By: _______________________ Name: _______________________ Title: _______________________ County of Santa Clara By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ RD:SSG 23 T-15939\ 592861_3 Silicon Valley Regional Interoperability Project JPA Agreement Restatement 5-30-16 City of Saratoga By: _______________________ Name: _______________________ Title: _______________________ City of Sunnyvale By: _______________________ Name: _______________________ Title: _______________________ Santa Clara Valley Transportation Authority By: _______________________ Name:_______________________ Title:_________________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________ Approved as to form: By: _______________________ Name: _______________________ Title: _______________________