HomeMy WebLinkAboutStaff Report 8122
City of Palo Alto (ID # 8122)
City Council Staff Report
Report Type: Action Items Meeting Date: 9/18/2017
City of Palo Alto Page 1
Summary Title: TMA Presentation and Amendment of the TMA Funding
Agreement
Title: Presentation by the Palo Alto Transportation Management Association,
and Approval of an Amended and Restated Funding Agreement between the
City of Palo Alto, the Silicon Valley Community Foundation, and the Palo Alto
Transportation Management Association to provide $480,000 to the Palo Alto
Transportation Management Association in FY2018
From: City Manager
Lead Department: Planning and Community Environment
Recommendation
Staff recommends that the City Council:
1. receive a report from the Palo Alto Transportation Management Association (TMA),
2. authorize the City Manager to execute an amended and restated funding agreement
(Attachment A) between the City of Palo Alto, the Silicon Valley Community Foundation
(SVCF), and the Palo Alto Transportation Management Association (TMA), to:
extend the term of the agreement from December 31, 2018 to July 1, 2020, and
provide $480,000 in funding in the approved FY2018 City budget for use by the
Palo Alto TMA in reducing single-occupant vehicle (SOV) commute trips to and
from Downtown Palo Alto; and
3. authorize the City Manager to execute future amendments to the agreement for the
purpose of providing any additional funding approved by Council and included in the
City’s FY2019 and FY2020 budgets for the express purpose of supporting the TMA, and
to remove the SVCF as a party to the agreement when the TMA receives formal IRS
approval as a Section 501(c)(3) organization.
Executive Summary
The City Council approved an agreement with the Palo Alto TMA and the Silicon Valley
Community Foundation (SVCF) in June 2016 to provide $100,000 in funding for TMA programs
City of Palo Alto Page 2
to reduce SOV commute trips to and from downtown Palo Alto. Under a subsequent
amendment, the City provided an additional $100,000 to support the TMA’s work in 2017. The
City Council adopted a FY18 budget in late June that included funding for the Palo Alto TMA to
continue to support its efforts to reduce SOV commute trips using a variety of strategies. The
proposed amended and restated agreement incorporates the approved funding, extends the
agreement’s term, and sets forth the parties’ obligations over the remaining years.
In the past year, the TMA has used City funds to purchase transit passes for low-income
workers, supporting their use of transit, and other programs such as carpooling and ride-share
aimed at getting downtown commuters into carpools and alternative modes of transportation.
The City’s funding in FY18 will allow the TMA to grow these programs and others at the same
time that the organization seeks to mature and increase its visibility and results. With the
budgeted funds, the Palo Alto TMA believes it can achieve a 14% decrease in SOV rates from
the 2015 baseline year by the end of calendar year 2018.
Background
Following direction from City Council in 2013, staff worked to develop transportation demand
management (TDM) strategies to encourage alternatives to solo driving as part of a multi-
faceted effort to address traffic and parking concerns in the downtown area and city at-large.
The development of a TMA for Palo Alto was seen as a key component of this approach, which
the City funded via a $499,880 contract with consultants Moore Iacofano Goltsman, Inc. (CMR
#4766 August 11, 2014). After the TMA was formed in January 2016, this contract continued to
fund sub-consultant Wendy Silvani, who has been serving as the TMA’s part time executive
director.
In June 2016, Council authorized the City Manager to formalize the provision of additional City
funding for TMA programs by executing a funding agreement between the City of Palo Alto, the
Silicon Valley Community Foundation (SVCF), and the Palo Alto TMA. Because the TMA is not
yet an approved Section 501(c)(3) organization (its application is pending with the Internal
Revenue Service), the TMA is currently operating as a program of SVCF. SVCF holds and
administers a fund restricted to specific charitable purposes and has legal discretion and control
over the restricted account. When the TMA receives its formal 501(c)(3) status (anticipated to
occur in three to six months), the SVCF will cease to be the organization’s program sponsor and
will no longer need to be a party to the agreement. Instead, the SVCF will simply act as the
TMA’s fiscal agent.
The City has provided funding for SOV commute trip reduction pilot projects since the TMA was
formed. The City provided $100,000 in initial funding in FY16 under the original tri-party
funding agreement between the City of Palo Alto, the Silicon Valley Community Foundation,
and the Palo Alto Transportation Management Association. In February 2017, the City Council
City of Palo Alto Page 3
authorized the City Manager to amend the funding agreement to provide an additional
$100,000 in funding from the City in FY2017 and in FY2018, for a total additional amount of
$200,000 over the two years (see City Manager Report 7704 at
http://www.cityofpaloalto.org/civicax/filebank/blobdload.aspx?BlobID=55797). The City has
provided the amount for FY2017, but not FY2018.
The City’s contract with Moore Iacofano Goltsman, Inc. will be exhausted shortly and the
PATMA is currently seeking to hire a permanent (part time) staff.
Discussion
At its June 27, 2017 meeting, City Council approved an increase to the downtown garage and
lot parking permit fees to add revenue to the University Avenue Parking Fund and support SOV
commute trip reduction activities of the PATMA with dedicated funding to the TMA of $480,000
for FY2018. With this funding, the PATMA has estimated that they could shift up to 750 people
to non-SOV modes, thereby achieving a 14% reduction in SOV commute trips (below the
baseline of 5,500 identified in the benchmark survey) by the end of calendar year 2018.
With the recommended action, staff is requesting that City Council authorize the City Manager
or his designee to execute an amended and restated tri-party funding agreement to provide a
total of $480,000 in funding in FY2018. Under the terms of the agreement, the funding would
be used for pilot SOV commute trip reduction pilot projects approved by the City Manager and
the TMA would be required to report on their progress quarterly. Up to 30% of the funds could
be used for TMA administration and the City Manager would have the authority to amend the
contract in FY19 and FY20 if the City Council budgets additional funding for the TMA in those
budget years.
For background on the TMA and a press release regarding their 2017 Downtown Palo Alto
employee survey, see the TMA website at: www.paloaltotma.org and:
www.paloaltotma.org/wp-content/uploads/2017/08/PATMA-Press-Release-Survey.pdf.
The 2017 Downtown Palo Alto Mode Share Survey summary is included as Attachment B and is
one of two ways that the TMA has been measuring its effectiveness. In addition to this
statistically valid survey, the TMA tracks the transit passes it distributes and commuter
participation in a variety of other programs. A representative of the TMA will provide an oral
summary/presentation.
Policy Implications
The support of the Palo Alto TMA is consistent with the following Comprehensive Plan Policies:
Goal T-1: Less Reliance on Single-Occupant Vehicles
Policy T-3: Support the development and expansion of comprehensive, effective
City of Palo Alto Page 4
programs to reduce auto use at both local and regional levels.
Resource Impact
Staff is requesting approval of an amended and restated tri-party funding agreement to provide
the TMA with access to $480,000 in funding included in the adopted Fiscal Year 2018 budget.
This action is to be funded through the University Avenue Parking Fund through increases in
parking permit rates that went into effect on July 1, 2017, thereby avoiding a General Fund
subsidy for this activity. Future funding needs will be brought forth as part of the annual budget
process subject to Council approval.
Environmental Review
The requested action is exempt from review under the California Environmental Quality Act
(CEQA) since it can be seen with certainty that there is no possibility of a significant impact on
the environment (State CEQA Guidelines Section 15061(b)(3)).
Attachments:
Attachment A - TMA Funding Agreement September 2017 (PDF)
Attachment B - PATMA 2017 Downtown Employee Survey Results (PDF)
TMA Funding Agreement
September 2017 1
AMENDED AND RESTATED AGREEMENT AMONG CITY OF PALO ALTO, SILICON VALLEY COMMUNITY FOUNDATION
AND THE PALO ALTO TRANSPORTATION MANAGEMENT ASSOCIATION TO
PROVIDE FUNDING FOR TRANSPORTATION DEMAND MANAGEMENT SERVICES FOR PALO ALTO TRANSPORTATION MANAGEMENT ASSOCIATION
This Amended and Restated Agreement to provide funding for transportation demand
management services (this "Agreement"), initially executed as of June 20, 2016 (the “Effective
Date”), as fully amended and restated as of September ____, 2017, is made and entered by and
between the City of Palo Alto, a California chartered municipal corporation (“City”), the Palo Alto Transportation Management Association, a California nonprofit public benefit corporation (“PATMA”), and Silicon Valley Community Foundation, a California nonprofit public benefit
corporation ("SVCF"), on the following terms and conditions.
RECITALS
1. Since 2013, the City has been actively engaged in developing Transportation Demand Management (TDM) strategies to encourage alternatives to solo driving to address Palo Alto’s
growing traffic and parking concerns.
2. The City engaged Moore Iacofano Goltsman, Incorporated (“MIG”), a consultant
group with significant experience designing Bay Area Transportation Management Associations
(TMA’s), to assist in forming a TMA. The Palo Alto Transportation Management Association (PATMA) was incorporated on January 1, 2016.
3. The City has an interest in the success of the PATMA, and made funding available for
technical support during the start-up phase of the organization using the funds set aside for the
MIG contract. The City has also provided funding for a survey of Downtown employee
commute patterns in each of the last several years.
4. SVCF and PATMA have entered into that certain Customized Philanthropy Services
Agreement (the “CPS Agreement”), pursuant to which SVCF holds and administers a fund
restricted to specific charitable purposes set forth in such agreement (“Restricted Account”). The
PATMA is presently a program of the SVCF and SVCF has legal discretion and control over the
Restricted Account.
5. The PATMA intends to seek funding from public and private foundations, private
businesses, public agencies and other financial supporters.
6. The mission statement of the PATMA is to reduce single occupancy vehicle (SOV)
trips, traffic congestion and demand for parking by delivering targeted transportation solutions to
the Downtown area’s diverse range of employers, employees, visitors and residents. The PATMA also serves as a one-stop transportation information resource, and is an active voice in
local and regional transportation issues. While the primary focus of the PATMA is the
Downtown population whose travel choices have the highest impacts, its programs and services
may ultimately extend beyond these constituents.
TMA Funding Agreement
September 2017 2
7. On June 20, 2016, the City entered into an agreement with PATMA and SVCF to
provide $100,000 in funding for pilot programs of the PATMA aimed at testing the effectiveness
of PATMA incentives and programs to reduce commuting to Downtown by SOVs (“Original
Funding Agreement”). The City, PATMA and SVCF are collectively referred to herein as the “Parties”.
8. On February 13, 2017, the Parties amended the Original Funding Agreement providing
for an additional $200,000 in funding from the City to PATMA over two years, with half paid in
FY 2017 and the balance paid in FY 2018. The City has to-date provided $100,000 under the
Original Funding Agreement and $100,000 under the amendment.
9. The PATMA pilot programs have been successful on a small scale, providing transit
passes to 100 low-income workers per month and encouraging carpool use by other workers, for
an estimated reduction of SOV commute trips by 8% below the 2015 baseline of 5,500.
10. The City and the PATMA wish to elevate the profile of the PATMA over the next
year and expand its programs to achieve a greater reduction in SOV commute trips. To this end, the PATMA is seeking a new executive director and the City has budgeted additional funding for
PATMA programs.
11. This Agreement amends and restates the Original Funding Agreement, as amended,
in its entirety. The Parties agree to enter into this Amended and Restated Funding Agreement to
provide additional funding to support the development and facilitate the effectiveness of the PATMA, through the expansion of pilot programs to reduce SOV trips by downtown workers in
Palo Alto, and to establish terms and conditions for the use of these funds.
AGREEMENT
NOW, THEREFORE, for good and valuable consideration, the receipt and adequacy of
which are hereby acknowledged, the Parties hereby agree as follows:
1. Recitals. The recitals set forth above are true and correct and are hereby incorporated into this
Agreement in their entirety.
2. Term and Termination. The term of this Agreement shall be from the Effective Date
through July 1, 2020.
This Agreement may be terminated by the City, PATMA or SVCF by providing at least thirty (30) days’ notice to all Parties. Within six (6) months of termination, SVCF shall return to the
City any funds paid by the City that remain unexpended as of the date of termination.
3. City Deposit. The City shall transfer the sum of $680,000 (“City Funds”) to SVCF, to be
deposited into the Restricted Account for use for the purposes described in this Agreement. The
Parties acknowledge and agree that the City has transferred the sum of $200,000 to SVCF ($100,000 in June 2016 and $100,000 in July 2017), leaving $480,000 to be transferred
subsequent to the full execution of this Amended and Restated Agreement.
TMA Funding Agreement
September 2017 3
The City shall transfer the sum of $480,000 to SVCF, to be deposited into the Restricted Account
for use for the purposes described in this Agreement. The City shall transfer a quarter of the
remaining City Funds in the amount of $120,000 on a quarterly basis during the first year
following full execution of this Amended and Restated Agreement (2017-2018), upon receipt of an invoice submitted quarterly by PATMA.
City may transfer additional funds for the final two years of the Agreement subject to the
appropriation of funds by the City Council through City’s annual budget process. Should
additional funds be appropriated, the parties will amend this Agreement prior to any transfer of
funds to SVCF. The City Manager will be authorized to execute such an amendment for City.
4. Use of City Funds. SVCF shall hold and administer the City Funds pursuant to the terms of
the Restricted Account. SVCF and PATMA shall use the City Funds for the general purposes of
the Restricted Account, as defined in the CPS Agreement, as further restricted for “pilot
projects” intended to reduce single occupancy vehicle trips by downtown workers, as mutually
agreed upon by the City Manager and PATMA. Pilot projects may include purchase and distribution of transit passes, support for carpooling, and other measures to address first mile and
last mile connections. If PATMA uses City Funds to purchase transit passes to give away free-
of-charge, the free transit passes shall be provided solely to low income workers.
SVCF shall track the City Funds separately from other amounts held in the Restricted Account.
5. Strategic Plan and Budget. Within 90 days of the full execution of this Amended and Restated Agreement or with its first quarterly invoice, whichever occurs first, and annually
thereafter, PATMA shall provide a detailed, updated strategic plan and budget to the City. The
strategic plan may utilize scenarios to illustrate the return on investment associated with different
funding levels. The strategic plan shall identify the pilot projects proposed to be funded with the
City Funds for the City Manager’s review and approval.
6. Reporting Requirement. PATMA shall provide the City Council with quarterly written
reports on the implementation and effectiveness of pilot programs funded by the City, including
quantitative measures of SOV trip reduction and mode shift achieved, metrics used, cost per
employee mode shift, and how the City Funds were expended. PATMA shall submit the reports
at the same time that PATMA or SVCP submits the quarterly invoice to the City.
7. Survey. PATMA shall conduct a statistically valid survey of Downtown employee commute
patterns on an annual basis. PATMA shall submit the survey results and report to the City by
July of each year.
8. Public Meeting Requirement. The funding is expressly contingent on PATMA’s agreement
to provide 72 hours written advance notice to the public of all Board of Director meetings and to allow members of the public to attend all such Board of Director meetings.
9. Work Product. PATMA shall ensure any written document or other work product developed
with funds received through this Agreement is made available to the public to the extent not
otherwise prohibited by law.
TMA Funding Agreement
September 2017 4
10. Audits. PATMA and SVCF will make available all financial records related to the funds and
the use of the funds during the term of this Agreement and for three (3) years thereafter. PATMA
and SVCF further agree to maintain and retain such records for at least three (3) years after the
expiration or earlier termination of this Agreement.
11. Indemnity. To the fullest extent permitted by law, PATMA shall protect, indemnify, defend and hold harmless CITY and its Council members, SVCF, and each of the City’s and SVCF’s
officers, employees and agents (each an “Indemnified Party”) from and against any and all
demands, claims, or liability of any nature, including death or injury to any person, property
damage or any other loss, including all costs and expenses of whatever nature including attorney’s fees, experts fees, court costs and disbursements (“Claims”) resulting from, arising out of or in any manner related to performance or nonperformance by PATMA, its officers,
employees, agents or contractors under this Agreement, regardless of whether or not it is caused
in part by an Indemnified Party.
Notwithstanding the above, nothing in this section shall be construed to require PATMA to indemnify an Indemnified Party from Claims arising from the active negligence, sole negligence
or willful misconduct of an Indemnified Party.
The provisions of this section shall survive the expiration or early termination of this Agreement.
12. Insurance. PATMA, at its sole cost and expense, shall obtain and maintain, in full force and
effect during the term of this Agreement, the insurance coverage described in Exhibit "A". PATMA and its contractors, if any, shall obtain a policy endorsement naming CITY as an
additional insured under any general liability or automobile policy or policies.
All insurance coverage required hereunder shall be provided through carriers with AM Best’s
Key Rating Guide ratings of A-:VII or higher which are licensed or authorized to transact
insurance business in the State of California. Any and all contractors of PATMA retained to perform Services under this Agreement will obtain and maintain, in full force and effect during
the term of this Agreement, identical insurance coverage, naming CITY as an additional insured
under such policies as required above.
13. Other Provisions:
(a) Strategic Planning Session. PATMA shall conduct a strategic planning session within 90 days of the date of the full execution of this Amended and Restated Agreement, and annually
thereafter, producing 3-year goals and objectives and funding requirements, and a budget with
projected metrics (cost per mode shift, ROI, etc.).
(b) Business Registry Data. The City may elect to share certain data from its Business Registry
with PATMA for PATMA’s exclusive use in program development and marketing. PATMA agrees not to share any non-public data with others and will take all necessary steps to ensure the
continued confidentiality of any such non-public data.
TMA Funding Agreement
September 2017 5
(c) Performance Monitoring. The City may implement its own performance monitoring of City
funded programs to determine effectiveness of provided funds.
(d) Additional Use Restrictions. The City Funds will not be used for anything other than project
management and program costs of the agreed to projects until the funds are expired. Up to thirty percent (30%) of City Funds provided may be used for administration costs and purposes.
(e) Board Members. The City may request that the PATMA Board be expanded to include
additional members, possibly including residents and additional City representation.
(f) Fundraising. PATMA shall undertake significant efforts to raise funds from sources other
than the City, including but not limited to membership fees, grants and donations, to implement programs to achieve reductions in SOV commute trips by downtown workers in Palo Alto. The
parties expect that, assuming City funding remains constant over the term of the Agreement
(which it may not), the amounts raised from other funding sources will represent a
proportionately greater share of the PATMA’s total funding in the final two years of this
Agreement.
14. Notices.
All notices hereunder will be given in writing and mailed, postage prepaid, by certified mail,
addressed as follows:
To CITY:
Office of the City Clerk
City of Palo Alto
Post Office Box 10250
Palo Alto, CA 94303
With a copy to the Purchasing Manager
To PATMA:
Palo Alto Transportation Management Association
Attn: Wendy Silvani 791 Mandana Blvd.
Oakland, CA 94610
To SVCF:
Silicon Valley Community Foundation
Attn: Michelle Fries on behalf of PATMA, Fund #5495
2440 West El Camino Real, Suite 300
Mountain View, CA 94040
TMA Funding Agreement
September 2017 6
15. Authority to Bind. The individuals executing this Agreement represent and warrant that
they have the legal capacity and authority to do so on behalf of their respective legal entities.
16. Counterpart Signatures. This Agreement may be signed in multiple counterparts, which
shall, when executed by all the parties, constitute a single binding agreement.
17. Waiver. No delay or omission by either party to exercise any right occurring upon any
noncompliance or default by the other party with respect to any of the terms of this Agreement
shall impair any such right or power or be construed as a waiver thereof. A waiver by either of
the parties of any of the covenants, conditions or agreements to be performed by the other party
shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition or agreement herein contained.
18. Applicable Law. This Agreement will be governed by the laws of the State of California.
19. Venue. In the event that an action is brought, the parties agree that trial of such action will be
vested exclusively in the state courts of California in the County of Santa Clara, State of
California.
20. Amendments. This document represents the entire and integrated agreement between the
parties and supersedes all prior negotiations, representations, and contracts, either written or oral.
This document may be amended only by a written instrument, which is signed by the parties.
21. Severability. If a court of competent jurisdiction finds or rules that any provision of this
Agreement or any amendment thereto is void or unenforceable, the unaffected provisions of this Agreement and any amendments thereto will remain in full force and effect.
[Signatures appear on the following page]
TMA Funding Agreement
September 2017 7
IN WITNESS WHEREOF, the Parties have executed this Agreement the day and year first
written above.
PALO ALTO TRANSPORTATION MANAGEMENT ASSOCIATION:
________________________________ Robert George
Chair, Palo Alto TMA
SILICON VALLEY COMMUNITY FOUNDATION:
________________________________ Mari Ellen Loijens Chief Business, Development and Brand Officer
CITY OF PALO ALTO: _______________________________
James Keene
City Manager
APPROVED AS TO FORM:
______________________________
Assistant City Attorney
TMA Funding Agreement
September 2017 8
EXHIBIT “A” INSURANCE REQUIREMENTS
CONTRACTORS TO THE CITY OF PALO ALTO (CITY), AT THEIR SOLE EXPENSE, SHALL FOR THE TERM OF THE CONTRACT OBTAIN AND MAINTAIN INSURANCE IN THE AMOUNTS FOR THE COVERAGE SPECIFIED BELOW, AFFORDED BY COMPANIES WITH AM BEST’S KEY RATING OF A-:VII, OR HIGHER, LICENSED OR AUTHORIZED TO TRANSACT INSURANCE BUSINESS IN THE STATE OF CALIFORNIA. AWARD IS CONTINGENT ON COMPLIANCE WITH CITY’S INSURANCE REQUIREMENTS, AS SPECIFIED, BELOW:
REQUIRE
D TYPE OF COVERAGE REQUIREMENT
MINIMUM LIMITS
EACH
OCCURRENCE AGGREGATE
YES YES
WORKER’S COMPENSATION
EMPLOYER’S LIABILITY
STATUTORY
STATUTORY
YES GENERAL LIABILITY, INCLUDING PERSONAL INJURY, BROAD FORM PROPERTY DAMAGE BLANKET
CONTRACTUAL, AND FIRE LEGAL LIABILITY
BODILY INJURY PROPERTY DAMAGE
BODILY INJURY & PROPERTY DAMAGE COMBINED.
$1,000,000 $1,000,000
$1,000,000
$1,000,000 $1,000,000
$1,000,000
YES AUTOMOBILE LIABILITY, INCLUDING ALL OWNED, HIRED, NON-OWNED
BODILY INJURY
- EACH PERSON - EACH OCCURRENCE PROPERTY DAMAGE BODILY INJURY AND PROPERTY DAMAGE, COMBINED
$1,000,000
$1,000,000 $1,000,000 $1,000,000 $1,000,000
$1,000,000
$1,000,000 $1,000,000 $1,000,000 $1,000,000
YES
PROFESSIONAL LIABILITY, INCLUDING, ERRORS AND OMISSIONS, MALPRACTICE (WHEN APPLICABLE), AND NEGLIGENT PERFORMANCE
ALL DAMAGES $1,000,000 YES THE CITY OF PALO ALTO IS TO BE NAMED AS AN ADDITIONAL INSURED: CONTRACTOR, AT ITS SOLE COST AND EXPENSE, SHALL OBTAIN AND MAINTAIN, IN FULL FORCE AND EFFECT THROUGHOUT THE ENTIRE TERM OF ANY RESULTANT AGREEMENT, THE INSURANCE COVERAGE HEREIN DESCRIBED, INSURING NOT ONLY CONTRACTOR AND ITS SUBCONSULTANTS, IF ANY, BUT ALSO, WITH THE EXCEPTION OF WORKERS’ COMPENSATION, EMPLOYER’S LIABILITY AND PROFESSIONAL INSURANCE, NAMING AS ADDITIONAL INSUREDS CITY, ITS COUNCIL MEMBERS, OFFICERS, AGENTS, AND EMPLOYEES.
I. INSURANCE COVERAGE MUST INCLUDE: A. A PROVISION FOR A WRITTEN THIRTY (30) DAY ADVANCE NOTICE TO CITY OF CHANGE IN
COVERAGE OR OF COVERAGE CANCELLATION; AND B. A CONTRACTUAL LIABILITY ENDORSEMENT PROVIDING INSURANCE COVERAGE FOR
CONTRACTOR’S AGREEMENT TO INDEMNIFY CITY. C. DEDUCTIBLE AMOUNTS IN EXCESS OF $5,000 REQUIRE CITY’S PRIOR APPROVAL. II. CONTACTOR MUST SUBMIT CERTIFICATES(S) OF INSURANCE EVIDENCING REQUIRED COVERAGE.
III. ENDORSEMENT PROVISIONS, WITH RESPECT TO THE INSURANCE AFFORDED TO “ADDITIONAL INSUREDS”
A. PRIMARY COVERAGE
WITH RESPECT TO CLAIMS ARISING OUT OF THE OPERATIONS OF THE NAMED INSURED, INSURANCE AS AFFORDED BY THIS POLICY IS PRIMARY AND IS NOT ADDITIONAL TO OR CONTRIBUTING WITH ANY OTHER INSURANCE CARRIED BY OR FOR THE BENEFIT OF THE ADDITIONAL INSUREDS.
TMA Funding Agreement
September 2017 9
B. CROSS LIABILITY THE NAMING OF MORE THAN ONE PERSON, FIRM, OR CORPORATION AS INSUREDS UNDER THE POLICY SHALL
NOT, FOR THAT REASON ALONE, EXTINGUISH ANY RIGHTS OF THE INSURED AGAINST ANOTHER, BUT THIS ENDORSEMENT, AND THE NAMING OF MULTIPLE INSUREDS, SHALL NOT INCREASE THE TOTAL LIABILITY OF THE COMPANY UNDER THIS POLICY.
C. NOTICE OF CANCELLATION
1. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR ANY REASON OTHER THAN THE NON-PAYMENT OF PREMIUM, THE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A THIRTY (30) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION.
2. IF THE POLICY IS CANCELED BEFORE ITS EXPIRATION DATE FOR THE NON-PAYMENT OF PREMIUM, THE ISSUING COMPANY SHALL PROVIDE CITY AT LEAST A TEN (10) DAY WRITTEN NOTICE BEFORE THE EFFECTIVE DATE OF CANCELLATION.
NOTICES SHALL BE MAILED TO:
PURCHASING AND CONTRACT ADMINISTRATION CITY OF PALO ALTO P.O. BOX 10250 PALO ALTO, CA 94303
Downtown Palo Alto
Mode Share Survey
June 2017
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The survey methodology of the 2017 mode share survey follows the same approach as the
2016 and 2015 mode share surveys.
892 surveys were conducted with employees at businesses located within an area of
Downtown Palo Alto bound by El Camino Real, Webster Street, Everett Avenue, and Forest
Avenue.
A random sample of worksites was pulled by worksite size, including small, medium and large
businesses. Sampled worksites were contacted directly to identify and recruit an onsite survey
coordinator who distributed the surveys to all employees at their respective worksites.
Surveys were conducted online, by phone, and by paper formats. Upon request, paper
surveys were offered in Spanish.
Data collection began May 11th and ended the week of June 26th. Each respondent was asked
commute mode questions for one calendar week previous to the date on which they took the
survey.
Where applicable, results are compared to the Downtown Palo Alto survey conducted in 2016
among 829 employees and in 2015 among 1,173 employees.
Methodology
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Downtown Palo Alto
For this study, Downtown Palo Alto was defined as the area bound by El Camino Real,
Webster Street, Everett Avenue, and Forest Avenue.
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Home Regions
Survey respondents were categorized into home regions based on zip code data.
2015 2016 2017
Region % %%
San Francisco 10%10%8%
Peninsula 20%26%23%
South Bay 33%26%33%
Palo Alto 22%19%17%
East Bay 7%10%10%
Else 8%9%9%
17-6393 Palo Alto TMA | 5
The 2017 survey data shows that focusing on service and light
office workers and providing transportation benefits is making
an impact.
Parking permits encourage SOV trips. If parking permits
become less accessible, commuters may be motivated to look
for commute alternatives.
Ridesharing is emerging as a more popular commute mode.
Additionally, more SOV commuters are willing to carpool or
vanpool to work if it was convenient, safe, and easy to find
someone to carpool with.
Overall Key Findings
Mode Share
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To collect commute mode share data, respondents were asked –“Last week,
what mode of transportation did you use each day to commute to downtown
Palo Alto?”
Respondents chose one mode of transportation per day. If the respondent used
multiple modes, they were asked to mark the mode that covered the longest
distance of their trip.
For this report, transportation modes were grouped into the following
categories:
Mode Share Overview
Category Commute mode options provided
Drove alone Drove alone, Motorcycle/Moped
Transit Caltrain, VTA,SamTrans,Stanford Marguerite Shuttle, Palo Alto Shuttles,
AC Transit, Company-sponsored shuttle
Walk/Bike Walked, Rode a bicycle
Rideshare Carpooled (1 or more family/friends), Carpooled (through service like Scoop
or Karma or an employer match system), Lyft, Uber/rideshare service
Other Worked remotely, Other
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57%56%53%
18%18%20%15%15%12%
5%6%8%5%5%7%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone Transit Walk/Bike Rideshare Other
Mode Share Overall
In 2017, commuters driving alone has decreased, use of transit has increased slightly, and
rideshare has increased.
To compare overall mode share over time for all three surveys, datasets are weighted so that worksite type and
worksite size is held constant.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
In 2017, 53% of all trips taken in the previous week
were workers driving alone.
Worksite Type
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Worksites in downtown Palo Alto can be grouped into 4 general categories:
In 2015 and 2016, surveys found that those working in service and light
office worksites have the highest SOV rates, followed by government
workers.
The 2017 data shows that service worksites had the largest reduction in
SOV rates, decreasing from 80% to 70%. Increased use of transit and
ridesharing are responsible for the decrease.
Worksite Type Key Findings
Category % of Sample Description
Government 13%Work for the City of Palo Alto
Technology 28%Work in a tech related industry
Service 30%Work in restaurants, retail, lodging, salons, etc.
Light Office 29%Work for a law firm, insurance, realtor, eye care, dentist, etc.
17-6393 Palo Alto TMA | 11
Mode Share by Worksite Type
54%
30%
70%69%
23%
30%
10%13%
4%
23%
6%4%9%6%11%9%10%11%
3%6%
Government
(13%)
Technology
(28%)
Service
(30%)
Light office
(29%)
Drove alone Transit Walk/Bike Rideshare Other
Those working in service and light office worksites report the highest SOV rates, followed
by government. Technology worksites continue to have the lowest SOV rates. Technology
and government workers report the highest use of transit.
Numbers in parentheses represent the percentage of the sample for each respective subgroup.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
17-6393 Palo Alto TMA | 12
59%57%54%
22%24%23%
6%7%4%7%4%9%7%8%10%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone Transit Walk/Bike Rideshare Other
Mode Share Among Government Workers
Since 2015, SOV trips among government workers have steadily decreased and use of
ridesharing has increased.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
Among Government Workers
%’s reflect the total amount of trips taken during the week
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33%
26%30%31%31%30%26%28%23%
4%8%6%7%7%11%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone Transit Walk/Bike Rideshare Other
Mode Share Among Technology Workers
SOV trips among technology workers have fluctuated since 2015 but remain low at 30%
and use of transit has remained high at 30%.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
%’s reflect the total amount of trips taken during the week
Among Technology Workers
17-6393 Palo Alto TMA | 14
74%80%
70%
9%4%10%6%10%6%6%4%11%5%2%3%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone Transit Walk/Bike Rideshare Other
Mode Share Among Service Workers
Compared to 2016, SOV trips among service workers are down 10 percentage points and
transit trips have increased by 6 percentage points and rideshare trips by 7 points.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
%’s reflect the total amount of trips taken during the week
Among Service Workers
17-6393 Palo Alto TMA | 15
69%74%69%
10%14%13%12%
3%4%4%4%9%5%5%6%
2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone Transit Walk/Bike Rideshare Other
Mode Share Among Light Office Workers
Most workers in a light office environment report driving alone to commute to work.
However, compared to 2016, the total share of SOV trips has dropped 5 points and use of
ridesharing has doubled.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
%’s reflect the total amount of trips taken during the week
Among Light Office Workers
Transit Benefits
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Providing workers with transit benefits like a discounted
transit pass or a contribution towards transit significantly
decreases SOV rates.
Transit benefits are most common among government and
technology worksites and are much lower among service and
light office worksites.
If transit benefits are able to reach those in the service and
light office worksites, SOV trips may continue to decrease.
Transit Benefits Key Findings
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Transit Benefits Received
About a third of workers in downtown Palo Alto receive a transit subsidy like a discounted
transit pass or a contribution towards transit use. Among those that do receive transit
benefits, most receive a single benefit, as opposed to multiple benefits.
Q4. Do you receive…
32%
19%
7%
54%
Receives transit
subsidies
Information about
commute alternatives
Receives pre-tax payroll
deduction for transportation
Receives no
transit benefits
Do you receive any of the following?
(Multiple answers accepted)
54%
37%
7%
2%
Receives no benefits
Receives 1 benefit
Receives 2 benefits
Receives 3 benefits
Number of benefits received
17-6393 Palo Alto TMA | 19
Transit Benefits by Worksite Type
Government and technology workers receive the most transit benefits.
Q4. Do you receive…
(Multiple answers accepted)
49%
66%
8%
17%
44%
20%14%11%14%9%
1%7%
24%24%
78%
71%
Government
(13%)
Technology
(28%)
Service
(30%)
Light office
(29%)
Transit
subsidies
Information
about commute
alternatives
Pre-tax
payroll deduction
for transportation
No
transit benefits
17-6393 Palo Alto TMA | 20
Mode Share by Benefits Received
27%
65%
36%
70%
42%
8%
32%
7%
15%
9%6%9%5%10%
17%
10%10%8%9%5%
Receives transit
subsidies
(32%)
Receives information
about commute
alternatives
(19%)
Receives pre-tax payroll
deduction for
transportation
(7%)
No transit
benefits
(54%)
Drove alone Transit Walk/Bike Rideshare Other
Receiving transit subsidies and/or pre-tax payroll deductions for transportation results in
significantly lower SOV rates and higher transit rates. SOV rates are high among those
that do not receive any transit benefits.
Numbers in parentheses represent the percentage of the sample for each respective subgroup.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
Parking Permits
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About a third of survey respondents (35%) have a residential
parking permit for on street parking or a permit to park in a
downtown garage.
Government workers report the highest rates of having a
parking permit –followed by light office and service workers.
SOV rates among those that have a parking permit are much
higher than the overall average.
If parking permits become more expensive, less readily
available, or otherwise harder to secure, commuters will likely
explore other commute alternatives.
Parking Permit Key Findings
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Parking Permits
About a third of workers in downtown Palo Alto have a residential parking permit for on
street parking or to park in a garage.
Q6. Do you have a Residential Parking Permit for on-street parking or a permit to park in a
Downtown garage?
35%
47%
18%
Has a parking permit
Do not have a parking
permit/Don't know
Don't drive to work
17-6393 Palo Alto TMA | 24
49%
22%
34%
41%40%42%
53%50%
11%
35%
13%9%
Government
(13%)
Technology
(28%)
Service
(30%)
Light office
(29%)
Has a
parking permit
Does not have a
parking permit/
Don't know
Doesn't drive
to work
Parking Permits by Worksite Type
Government and light office workers are most likely to have parking permits; technology
workers are the least likely to have parking permits.
Q6. Do you have a Residential Parking Permit for on-street parking or a permit to park in a
Downtown garage?
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Mode Share by Parking Permit Ownership
75%
65%
0%
8%13%
49%
4%6%
32%
6%10%9%6%6%9%
Has a
parking permit
(35%)
Does not have a parking
permit/Don't know
(47%)
Doesn't drive
to work
(18%)
Drove alone Transit Walk/Bike Rideshare Other
Parking permit holders have the highest SOV rates.
Numbers in parentheses represent the percentage of the sample for each respective subgroup.
Q1. Last week, what mode of transportation did you use each day to commute TO downtown Palo Alto?
Transportation
Attitudes
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Driving Attitudes
Driving attitudes among SOV drivers are similar to attitudes seen in 2016 –with many
agreeing that they prefer to drive to work and/or that they need to drive to work because
they need to make other stops for school, kids, or errands.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree,
or strongly disagree with each of the following statements.
73%
66%
48%
45%
72%
68%
46%
51%
67%
60%
50%
44%
I prefer to drive to
work and plan on continuing
to do so.
I need to drive to work because
I make other stops (school, kids, errands)
before or after work.
I would rather not
drive to work, but I have
no other good options.
I need to drive to work because
I use my car for meetings, deliveries,
or other work-related tasks.
2017
2016
2015
Do you agree or disagree with the following?
(% Agree)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
17-6393 Palo Alto TMA | 28
Transit Attitudes
SOV drivers may be more open to taking transit to work compared to previous years.
More agree that they would take transit if certain conditions were better, like faster
service, or if it was easier to get to a transit stop.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree,
or strongly disagree with each of the following statements.
53%
48%
47%
38%
37%
36%
45%
36%
42%
31%
29%
31%
47%
43%
46%
38%
I would take transit to work if the service was
faster or more frequent.
I would take transit to work if it was easier to
get to a transit stop.
I would take transit to work if the schedule was
better and it ran when I needed it.
I would take transit to work if it was less
expensive or I was given a discounted transit
pass.
I would take transit if parking at transit was less
expensive.
I would take transit if parking at transit stops
was available.
2017
2016
2015
Do you agree or disagree with the following?
(% Agree)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
17-6393 Palo Alto TMA | 29
Transit Attitudes by Worksite Type
Nearly half of service workers who drive alone indicate they would take transit to work if
it was less expensive or were given a discounted pass.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree, or
strongly disagree with each of the following statements. Among SOV drivers only, 2017: 590n
40%
27%
47%
36%
27%
32%
26%
40%
33%
41%
26%24%
Government
(13%)
Technology
(28%)
Service
(30%)
Light office
(29%)
Agree Disagree Don't know/Does not apply
Agree/Disagree: I would take transit to work if it was less
expensive or I was given a discounted transit pass.
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Non-Motorized Attitudes
Among SOV drivers, attitudes towards non-motorized commute options have remained
consistent since 2015. About a quarter of SOV drivers would be motivated to walk or bike
if there were better paths, trails, and sidewalks.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree,
or strongly disagree with each of the following statements.
26%
16%
13%
24%
16%
24%
18%
I would walk or bike to work if there
were better paths, trails, and sidewalks.
I would bike to work if there was better
parking or storage options for my bike at
my work location.
I would bike to work if I had a
bicycle to use.
2017
2016
2015
Do you agree or disagree with the following?
(% Agree)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
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Ridesharing Attitudes
In 2017, 3 new attitudinal questions about ridesharing were added to the survey. A little
less than half of SOV drivers agree that they would use a rideshare service if it was more
affordable and/or are willing to carpool at least some of the time.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree,
or strongly disagree with each of the following statements.
40%
39%
38%
25%
31%
35%
I would be willing to use a ride-share
service like Lyft or Uber if it was more
affordable.
I would be willing to drive in a carpool at
least some of the time.
I would be willing to carpool or vanpool
to work if it was convenient, safe, and
easy to find someone to ride with.
I would be willing to carpool if it was
more affordable.
2017
2016
2015
Do you agree or disagree with the following?
(% Agree)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
17-6393 Palo Alto TMA | 32
Interest in Learning Commuter Options
Many SOV drivers are interested in learning more about commuting options and
incentives.
Q11-28. Please indicate whether you strongly agree, somewhat agree, somewhat disagree,
or strongly disagree with each of the following statements.
43%
40%
I am interested in learning more about
commuting options and incentives that
may be available to me.
2017
2016
Do you agree or disagree with the following?
(% Agree)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
17-6393 Palo Alto TMA | 33
Reasons for NOT Taking Transit –Top Mentions
Among SOV drivers, reasons for not taking transit have fluctuated since 2015. However,
the top reason for not taking transit has consistently been that the person needs their car
to run errands or attend meetings.
Q29. What is the main reason you do not take transit more often?
21%
18%
14%
11%
10%
8%
4%
4%
29%
15%
18%
9%
7%
9%
4%
2%
21%
16%
17%
12%
12%
5%
5%
I need my car to run errands
or attend meetings
Schedule is not convenient/
Service not available when I need it
I prefer to drive
Routes do not go where needed/
Service is not provided to the right areas
Location of stops is not convenient
Transit takes too long and/
or requires too many transfers
I take transit as often as I can/
As often as I need to
It's too expensive
2017
2016
2015
Why do you not take transit more often?
(One answer accepted, Top mentions listed)
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
Parking
17-6393 Palo Alto TMA | 35
Parking
Since 2015, fewer drivers are parking on neighborhood streets.
Q5. Where do you typically park when you drive to work?
44%
29%
8%
7%
5%
5%
1%
2%
47%
26%
11%
9%
5%
1%
1%
40%
27%
5%
19%
5%
1%
3%
Public garage or parking lot
Private/employer garage or parking lot
In a 2- or 3-hour on-street parking zone
Neighborhood streets
I move my car throughout the day
It varies
Caltrain parking lot
Other
2017
2016
2015
Where do you typically park when you drive to work?
Among SOV drivers only
2017: 590n
2016: 772n
2015: 539n
17-6393 Palo Alto TMA | 36
Parking by Worksite Type
Among government workers, most park in a public garage or a private employer garage.
Q5. Where do you typically park when you drive to work?Among SOV drivers: 590n
55%
22%
32%
38%
26%28%
8%
36%
1%
7%
24%
5%
Government
(13%)
Technology
(28%)
Service
(30%)
Light office
(29%)
Public garage
or parking lot
Private/employer
garage or parking lot
Neighborhood
streets/2-3 hour
street park
Numbers in parentheses represent the percentage of the sample for each respective subgroup.
Where do you typically park when you drive to work?
Multiple Modes of
Transportation
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Multiple Modes of Transportation
The percentage of commuters using multiple modes of transportation has fluctuated since
2015.
Q2. On your typical daily commute to work, do you use more than one mode of
transportation?
Do you use more than one mode of transportation to commute to work?
22%
24%
19%
2017
2016
2015
% Yes
17-6393 Palo Alto TMA | 39
Multiple Modes of Transportation
Among those who use more than one mode of transportation to commute to work, the
use of a car to arrive downtown has decreased and use of Caltrain has increased.
Q3. Which mode of transportation brings you INTO Downtown Palo Alto?
*“It varies” added as an option in 2017.
Which mode of transportation brings you into downtown Palo Alto?
67%
9%
8%
4%
4%
3%
2%
1%
63%
12%
3%
16%
3%
2%
0%
57%
23%
4%
8%
6%
0%
1%
Caltrain
Car
*It varies
Bike
Walk
Bus
Shuttle
Taxi/Uber/Lyft/Carshare/Carpool
Awareness of
Palo Alto TMA
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Awareness of Palo Alto TMA
Awareness of the Palo Alto TMA has increased since 2016. The increase occurs among
workers who have a favorable opinion of the TMA.
Q31. Do you have a strongly favorable, somewhat favorable, somewhat unfavorable, or strongly
unfavorable opinion of the Palo Alto Transportation Management Association (TMA)? If you
have never heard of the Palo Alto TMA or heard of but can’t rate, please select that option.
22%
11%
30%
29%
39%
51%
9%
9%
2017
2016
Favorable Heard of but
cannot rate
Never
heard of
Unfavorable
What is your opinion of the Palo Alto TMA?
Mode Share
Trend Data
17-6393 Palo Alto TMA | 43
Mode Share Over Time
Employee size
1-25 26-100 101+
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 74%68%66%61%78%73%41%34%38%
Transit 7%14%14%14%3%9%25%27%28%
Walk/Bike 7%6%7%12%7%4%22%23%17%
Rideshare 5%7%7%6%3%11%4%7%8%
Other 8%5%7%8%8%2%7%8%10%
Miles driven to work
<1 to 10 10 to 30 30+
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 52%55%52%69%66%69%40%45%42%
Transit 6%5%8%19%20%19%39%42%38%
Walk/Bike 30%28%23%1%0%1%1%0%0%
Rideshare 4%6%10%5%5%7%5%4%6%
Other 7%7%6%6%8%5%15%9%14%
17-6393 Palo Alto TMA | 44
Mode Share Over Time
Home Geography
San Francisco Peninsula South Bay
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 18%10%21%63%66%61%65%69%67%
Transit 70%74%63%16%11%12%20%16%18%
Walk/Bike 1%0%1%12%13%12%3%3%2%
Rideshare 1%3%3%3%5%8%6%7%10%
Other 10%12%13%7%5%6%6%5%4%
Home Geography
Palo Alto East Bay
2015 2016 2017 2015 2016 2017
Drove alone 41%36%44%76%79%66%
Transit 0%1%5%3%5%12%
Walk/Bike 48%47%35%0%0%2%
Rideshare 5%8%10%9%5%8%
Other 5%8%6%12%10%13%
17-6393 Palo Alto TMA | 45
Mode Share Over Time
Age
14-29 30-39 40-49
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 43%36%47%51%47%50%67%69%59%
Transit 21%21%22%23%22%23%11%11%15%
Walk/Bike 26%29%18%13%15%10%7%7%4%
Rideshare 4%7%10%5%8%8%6%3%13%
Other 5%6%4%8%8%10%9%10%8%
Age
50-64 65+
2015 2016 2017 2015 2016 2017
Drove alone 68%76%72%81%69%72%
Transit 7%12%8%5%8%7%
Walk/Bike 10%4%6%5%6%11%
Rideshare 4%3%8%6%5%5%
Other 10%5%6%3%11%5%
17-6393 Palo Alto TMA | 46
Mode Share Over Time
Parents
Parent Not a parent
2015 2016 2017 2015 2016 2017
Drove alone 66%70%64%50%50%52%
Transit 11%9%12%20%19%22%
Walk/Bike 8%8%7%19%18%12%
Rideshare 7%4%11%4%7%7%
Other 8%10%6%7%7%7%
Work Schedule
Required to start at a
specific time
My work schedule is
flexible
My schedule
varies
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 64%69%69%49%43%44%63%66%54%
Transit 14%15%15%20%19%21%11%11%19%
Walk/Bike 8%7%3%19%22%16%15%8%15%
Rideshare 5%3%10%5%8%8%2%6%6%
Other 9%6%4%7%8%11%8%9%6%
17-6393 Palo Alto TMA | 47
Mode Share Over Time
Job Type
Full time Part time More than one job
2015 2016 2017 2015 2016 2017 2015 2016 2017
Drove alone 53%52%54%75%69%70%66%77%65%
Transit 19%19%20%3%3%4%4%4%11%
Walk/Bike 16%15%11%8%15%9%11%10%5%
Rideshare 5%6%8%7%7%9%5%3%13%
Other 7%7%7%6%6%8%14%7%6%
Peak Hour Commuters
Yes (6-10am)No
2015 2016 2017 2015 2016 2017
Drove alone 54%52%55%57%64%67%
Transit 23%21%20%7%6%7%
Walk/Bike 11%13%11%22%17%10%
Rideshare 6%6%8%3%4%8%
Other 6%8%6%12%9%8%
17-6393 Palo Alto TMA | 48
Contact Information
Tom Patras
tom@emcresearch.com
614.827.9677
Doug MacDowell
doug@emcresearch.com
614.827.9673