HomeMy WebLinkAbout2004-07-12 City Council (13)City of Palo Alto
C ty Manager’s Report
TO:
FROM:
HONORABLE CITY COUNCIL
CITY MANAGER DEPARTMENT:CITY MANAGER’S
OFFICE
9
DATE:
SUBJECT:
JULY 12, 2004 CMR:345:04
RECOMMENDATION OF THE COUNCIL/COUNCIL APPOINTED
OFFICERS (CAO) COMMITTEE REGARDING INTERVIEWS
FOR A CONSULTANT TO FACILITATE CAO EVALUATIONS
RECOMMENDATION
The Council/CAO Committee recommends that the Council interview John Shannon of
CPS Human Resources Services and Susan Quinn of The Quinn Company for the role of
facilitator for the Council’s evaluation of the CAOs.
COMMITTEE REVIEW AND RECOMMENDATIONS
On June 24, 2004, the Council/CAO Committee reviewed the four responses received for
the Request for Proposal to facilitate CAO evaluations. The Committee asked that
interviews with Susan Quinn and John Shannon be scheduled with the full Council. The
Committee recommended that, if the Council did not find either of the two candidates
acceptable or wanted to do more interviews, that those be scheduled after the initial
interviews.
The Committee reviewed proposed questions for the interview.
recommended questions are attached.
The Committee’s
RESOURCE IMPACT
Staff believes the full cost of the contract should not exceed $~~.
PREPARED BY "~ ~f ~~
Emily’~Ylarrison, Assistant~it~ Manager
CITY MANAGER APPROVALFra~~~~~7~nk’~nest, City Manager
CMR:345:04 Page 1 of 2
ATTACHlVlENTS
Recommended Interview Questions
MinUtes: June 24 Council/CAO Committee meeting
CMR:345:04 Page 2 of 2
Interview questions
Facilitator - Council\CAO Evaluation Process
Having reviewed the description of desired services in the Request for Proposal,
please discuss what you see as the benefits of the approach being considered, and
what the challenges may be.
Describe your role and the roles of your key staff members in the review and
facilitation process.
In this process, please describe how you see your working relationship (coordination,
reporting) will work with the City Council. Similarly, describe how you see your
working relationship with the CAOs.
Please describe similar experiences you have had providing evaluation/facilitation
services to other public agencies and, if applicable, to cities.
Please describe what you see to be the challenges in carrying out this proposal.
How would you handle the situation in which there was a large divergence in the
information you are receiving from the various council members?
How would you handle the situation in which there was a large divergence between
the perceptions of the council member and an individual CAO?
The consultant provides information for the council in the compensation process but
is expected to only act as a resource in its discussion on compensation. How would
you see your role if the council was having difficulty in agreeing on an approach to
compensation?
Do you have any suggestions for changes in the facilitation plan that we’ve provided
that would either enhance or streamline the overall process?
Special Meeting
June 25, 2004
The Council/Council Appointed Officer (CAO) Committee met this date
in the Council Conference Room at 9:04 A.M.
PRESENT: Mossar, Ojakian, Burch
ABSENT: Kishimoto
Oral Communications
None.
Screening of Responses to Request for Proposals for Facilitator
for CAO Evaluations
Chair Dena Mossar noted the RFP was issued on June 7, 2004, and
four proposals were received from the following" 1) John Shannon,
CPS Human Resources Services; 2) Robert Burg, Ralph Andersen &
Associates; 3) Martin Nelson, Sr., Taylor Nelson; and 4) Susan Quinn,
The Quinn Company. She stated she would like to narrow the number
of proposers to be interviewed to two. There would not be interviews
on Monday, June 28, as noted on the agenda. A revised Council
agenda would be issued.
Assistant City Manager Emily Harrison referred to the matrix, which
compared the four proposals.
City Auditor Sharon Erickson stated the three CAOs (City Auditor, City
Clerk, and City Manager) met and reviewed the responses, and John
Shannon is the only one who has’the facilitation experience and has
done it repeatedly for many public agencies.
City Manager Frank Benest noted that although Ralph Andersen and
Associates had experience, their proposed Project Director for this
~assignment, Robert Burg, Executive Vice President, has not had
specific experience in recruitment and facilitation.
Chair Mossar added that conflict of interest issues were previously
evaluated and it was agreed the RFP would not be issued to firms who
had recently worked with Palo Alto. Although John Shannon had been
the recruiter for Sharon Erickson, the Committee determined that
enough time had elapsed so that there wasn’t a conflict of interest.
Council Member Ojakian asked if staff had worked with any of the
other consultants in the past.
Ms. Harrison said they had not, but tried to do as wide a distribution of
the RFP as possible.
Council Member Ojakian said the City had worked with John Shannon,
who had prepared The Shannon Report in the mid-90s. He is
comfortable with Mr. Shannon’s firm, but was also interested in Susan
Quinn’s proposal.
Chair Mossar said aside from John Shannon’s experience, she wasn’t
sure that all proposers understood the task. In future years, when a
process had been established it would be possible to hire someone
without experience. She said at this stage, Council could interview
John Shannon and Susan Quinn, or just interview John Shannon. If
the Council did want to contract with John Shannon they could
interview someone else or go out for another RFP.
Council Members Burch and Ojakian noted they were comfortable
interviewing both Shannon and Quinn.
Chair Mossar said this would allow for Council to haVe a broader
discussion and have a chance to look at the low proposal.
Ms. Harrison stated the contract with the successful consultant would
be negotiated after Council interviews the candidates.
Mr. Benest referred to the proposed list of interview questions and
suggested a question be asked regarding what are the benefits of this
approach and what are the challenges.
2
Herb Borock, P.O. Box 632, noted that Taylor Nelson did not provide
the necessary insurance information to be a responsive bidder.
Chair Mossar suggested that since the consultant would be working for
theCouncil, but would also have a coordinating role with the CAOs, a
question should be added to clarify their understanding of that
relationship and how they would handle the reporting and
coordinating.
Council Member Ojakian noted that questions 5 and 6 are important,
as they talk about "divergence."
Ms. Erickson said she appreciates the question suggested by Mr.
Benest.
Ms. Harrison agreed to substitute the City Manager’s suggested
question for. the first one on the list. She stated there is no date for
the interviews at this stage.
Chair Mossar referred to the Consultants Ranking Form and added that
individual council members have the right to state they like a
consultant who wasn’t approved for interviewing by the Committee. If
council members believe other consultants have strength, they can
rate them accordingly. She recommended a memo from the
Committee to their colleagues advising that John Shannon and Susan
Quinn will be interviewed to begin the process, but Council Members
may determine after interviewing that they want to do more
interviews.
Ms. Harrison stated she would draft a memo for places at the Council
meeting on Monday, June 28, 2004.
ADJOURNMENT: The meeting adjourned at 9:25 a.m.