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HomeMy WebLinkAboutStaff Report 7868City of Palo Alto (ID # 7868) City Council Staff Report Report Type: Consent Calendar Meeting Date: 5/1/2017  City of Palo Alto  Page 1  Summary Title: Amendment to SAP Professional Staffing Contracts  Title: Approval of Seven Separate Contract Amendments With Forsys Inc.,  Sierra Infosys, Inc., HPC Heck & Partner Consulting, Inc. dba: HPC America,  Techlink Systems, Inc., Quintel­MC, Inc., DGN Technologies, Inc., and Khalid  Salman Mohammed for SAP Professional Services in a Total  Not­to­Exceed  Amount of$350,000 Annually for all Seven Contracts  From: City Manager  Lead Department: IT Department  Recommendation Staff recommends that Council approve and authorize the City Manager or designee to execute the following: 1) Approve amendments to the contracts with Forsys Inc., Sierra Infosys, Inc., HPC Heck & Partner Consulting, Inc. dba: HPC America, Techlink Systems, Inc., Quintel-MC, Inc., DGN Technologies, Inc., and Khalid Salman Mohammed for ongoing SAP project related work to authorize an additional $100,000 for a total not to exceed amount of $350,000 annually, subject to the annual appropriation of funds; and 2) Approve amendments to all seven contracts changing the terms from a calendar year to a fiscal year basis for consistency with cycle, extending the end dates to June 30, 2019. Executive Summary The IT Department has increasing needs to fill specialized assignments for a short period of time, such as an SAP Functional Analyst or SAP Technical Advanced Building Application Programming (ABAP) programmer. Short-term contractor assignments provide significant flexibility to the dynamic technology needs of the City. In 2015, staff issued an RFP for SAP Professional Support and the following vendors were chosen: Forsys, Inc. (formerly Bodhtree Solutions, Inc.) City of Palo Alto  Page 2 ntel-MC, Inc. Staff would now like to modify the agreements to allow for additional services and ending June 30, 2019. Background To eliminate the dependence on just one SAP support vendor, the City issued an RFP to seek a number of qualified SAP Application maintenance support firms that provide temporary SAP support services on an as-needed basis. In December of 2015, Council approved seven contracts with the vendors noted above for SAP Professional Services (CMR 5956). The City has been using these vendors since January 2016. Under these seven contracts vendors are not guaranteed or assured of any specific quantity of work to be performed. The identified vendors help in providing support and maintenance services to the following six systems: Enterprise Planning system, SAP Industry-Specific Utilities system, Customer Relationship Management system, Utilities Customer Electronic Services system, Employee and Manger Self-Service system, and Business Intelligence Systems. Discussion Projects such as the Fire Department fire fighter new work schedule change for payroll, the purchase order notification and PO archiving through ARC, the roll-out of the new ZFIR044 report (which fixed long time errors and added functionality), and the current work being done on the BI Upgrade, would not have been possible without these specialized professional service dollars available. With the increasing demand for added functionality as well as for maintenance and system related issues, additional contract dollars for these specialized areas are being requested. Being that the work is so specialized, the hourly rates for the consultants are reflective of that and the cost to complete a project is relatively high. Resource Impact Ongoing funding of $250,000 is included in the Information Technology Fund for SAP professional staffing. The remaining $100,000 increase will be funded in FY 2017 and FY 2018 from identified one-time funding sources such as the enterprise applications contingency. Ongoing funding of additional $100,000 for SAP professional staffing will be referred to the annual budget process for review and will be subject to the annual appropriations for subsequent years. Environmental Review City of Palo Alto  Page 3 Approval of these contract amendments does not constitute a project under the California Environmental Quality Act (CEQA); therefore, no Environmental Assessment is required. Attachments:  Attachment A: C17166284 AMENDMENT 1 FORSYS  04132017 DRAFT.doc Attachment B: C16161997 AMENDMENT 1 SIERRA INFO SYU 04102017 Final.doc Attachment C: C1616199 AMENDMENT 1 TECHLINK  04132017 DRAFT.doc  Attachment D: C16162000 AMENDMENT 1 QUINTEL  04132017 Final v2.doc  Attachment E: C16162001 AMENDMENT 1 DGN TECH  04132017 DRAFT.doc  Attachment F: C16162002 AMENDMENT 1 KALID S  A MOHAMMED  04132017  DRAFT.doc  1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C17166284 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND FORSYS, INC., FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C17166284 (Agreement on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation ( FORSYS, INC, a California corporation authorized to do business in California, with offices located at 6036 Stevenson Blvd, Fremont, CA 94538 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. Contract year 1: 10/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: 5FE7649B-8E62-429B-AEA4-250518EEA58B 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­ and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: 5FE7649B-8E62-429B-AEA4-250518EEA58B 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney FORSYS, INC By: Name: Jayaprasad Venjendla Title: CEO Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: 5FE7649B-8E62-429B-AEA4-250518EEA58B 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 DocuSign Envelope ID: 5FE7649B-8E62-429B-AEA4-250518EEA58B 5 Revision July 20, 2016 EXHIBI (AMENDED) COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization submit a detailed written proposal including a description of the scope of services, schedule, level of expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: 5FE7649B-8E62-429B-AEA4-250518EEA58B 1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C16161997 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND SIERRA INFOSYS, INC. FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C16161997 (Agreement entered into on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (SIERRA INFOSYS, INC. a Texas corporation authorized to do business in California, with offices located at 6001 Savoy Drive, Suite 201, Houston, TX 77036 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. Contract year 1: 01/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: 2BCA358D-0F1E-478D-BB96-94E805E5FF55 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­ and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: 2BCA358D-0F1E-478D-BB96-94E805E5FF55 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney SIERRA INFOSYS, INC. Officer 1 By: Name: Maya Bava Title: VP, Operations Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: 2BCA358D-0F1E-478D-BB96-94E805E5FF55 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 DocuSign Envelope ID: 2BCA358D-0F1E-478D-BB96-94E805E5FF55 5 Revision July 20, 2016 (AMENDED) COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization detailed written proposal including a description of the scope of services, schedule, level of expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: 2BCA358D-0F1E-478D-BB96-94E805E5FF55 1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C16161999 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND TECHLINK SYSTEMS, INC. FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C16161999 (Agreement on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (TECHLINK SYSTEMS, INC a California corporation authorized to do business in California, with offices located at One Post Street, Suite 300, San Francisco, CA 94588, Telephone 415­732­7580 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. s: Contract year 1: 01/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: 5F4871DC-D740-4146-B071-B853321892E5 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the l services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­hed to and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: 5F4871DC-D740-4146-B071-B853321892E5 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney or designee TECHLINK SYSTEMS, INC By: Name: Alan M. Neal Title: Senior Account Director Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: 5F4871DC-D740-4146-B071-B853321892E5 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 (AMENDED) DocuSign Envelope ID: 5F4871DC-D740-4146-B071-B853321892E5 5 Revision July 20, 2016 COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization detailed written proposal including a description of the scope of services, schedule, level of bursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: 5F4871DC-D740-4146-B071-B853321892E5 1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C16162000 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND QUINTEL­MC, INC. FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C16162000 (Agreement on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (QUINTEL­MC, INC. a Colorado corporation authorized to do business in California, with offices located at 5910 So. University Blvd, Suite C18­193, Greenwood Village, CO 80121, telephone 303­781­4771 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to extend the term by six months and to clarify the meaning of read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. llows: Contract year 1: 01/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: C43729F6-9E68-4875-8D1C-3398ACA4A609 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the ional services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­ttached to and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: C43729F6-9E68-4875-8D1C-3398ACA4A609 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney or designee QUINTEL­MC, INC Officer 1 Title: CEO and President Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: C43729F6-9E68-4875-8D1C-3398ACA4A609 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 (AMENDED) DocuSign Envelope ID: C43729F6-9E68-4875-8D1C-3398ACA4A609 5 Revision July 20, 2016 COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization detailed written proposal including a description of the scope of services, schedule, level of able expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: C43729F6-9E68-4875-8D1C-3398ACA4A609 1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C16162001 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND DGN TECHNOLOGIES, INC. FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C16162001 (Agreement on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (DGN TECHNOLOGIES, INC., a California corporation authorized to do business in California, with offices located at 46500 Fremont Blvd., Suite 708, Fremont, CA 94538, Telephone 510­396­9972 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. ws: Contract year 1: 01/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: B389C8A2-ED3D-494F-B12C-A1627F7912A9 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the al services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­ched to and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: B389C8A2-ED3D-494F-B12C-A1627F7912A9 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney or designee DGN TECHNOLOGIES, INC. Officer 1 By: Name: Ranvir Singh Title: President Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: B389C8A2-ED3D-494F-B12C-A1627F7912A9 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 (AMENDED) DocuSign Envelope ID: B389C8A2-ED3D-494F-B12C-A1627F7912A9 5 Revision July 20, 2016 COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from t detailed written proposal including a description of the scope of services, schedule, level of expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: B389C8A2-ED3D-494F-B12C-A1627F7912A9 1 Revision July 20, 2016 AMENDMENT NO. 1 TO CITY OF PALO ALTO CONTRACT NO. C16162002 AGREEMENT BETWEEN THE CITY OF PALO ALTO AND KHALID SALMAN A. MOHAMMED FOR PROFESSIONAL SERVICES PROFESSIONAL This Amendment No. 1 to Palo Alto Contract No. C16162002 (Agreement on ________________, 2017, by and between the CITY OF PALO ALTO, a California chartered municipal corporation (KHALID SALMAN A. MOHAMMED, a California corporation authorized to do business in California, with offices located at 1962 Bellomy Street, Apt. #2, Santa Clara, CA 95050, telephone 408­663­8544 CONSULTANT R E C I T AL S A. The Agreement was entered into between the parties on January 1, 2016, for the provision of professional SAP application maintenance support services. B. The parties now desire to extend the length of the Agreement by six months ar, and to provide for additional compensation. NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 1. SECTION 2 of the Agreement TERM is hereby amended to extend the term by six months and to clarify the meanin read in full as follows: The term of this Agreement shall be from January 1, 2016 through June 30, 2019, unless terminated earlier pursuant to Section 19 of this Agreement. s follows: Contract year 1: 01/01/2016 12/31/2016 Contract year 2: 01/01/2017 06/30/2017 Contract year 3: 07/01/2017 06/30/2018 Contract year 4: 07/01/2018 06/30/2019 SECTION 2. SECTION 4 NOT TO EXCEED COMPENSATION is hereby amended increase the overall amount of not­to­exceed compensation by $100,000, to read in full as follows: DocuSign Envelope ID: F4DE0B9E-949D-42E6-BC5A-464716E10458 2 Revision July 20, 2016 The compensation to be paid to the CONSULTANT for performances of the fessional services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it is likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on­call contracts, of which this Agreement is one. The seven on­call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars (350,000.00) per contract year The applicable rates and schedule of payment are ­is attached to and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope SECTION 3. The following exhibits to the Agreement are hereby amended to read as set forth in the attachments to this Amendment, which are incorporated in full by this reference: a. Exhibit b. COMPENSATI SECTION 4. Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Agreement on the date first above written. DocuSign Envelope ID: F4DE0B9E-949D-42E6-BC5A-464716E10458 3 Revision July 20, 2016 CITY OF PALO ALTO City Manager APPROVED AS TO FORM: City Attorney KHALID SALMAN A. MOHAMMED Name: Khalid Salman A. Mohammed Title: Individual. Sole Proprietor Attachments (If applicable): EXHIBIT "B": SCHEDULE OF PERFORMANCE EXHIBIT "C": COMPENSATION DocuSign Envelope ID: F4DE0B9E-949D-42E6-BC5A-464716E10458 4 Revision July 20, 2016 EXHIBIT B (AMENDED) SCHEDULE OF PERFORMANCE CONSULTANT shall perform services so as to complete each task order within the time specified below. CONSULTANT shall provide a detailed schedule of work consistent with the schedule upon the issuance of a task order within 1 week of receipt of the notice to proceed. Task Completion From NTP Continuous ON­Call Services June 30, 2019 DocuSign Envelope ID: F4DE0B9E-949D-42E6-BC5A-464716E10458 5 Revision July 20, 2016 (AMENDED) COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit C-1. The compensation to be paid to CONSULTANT for performance of the Services described in shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year; provided, however, CONSULTANT acknowledges that the compensation paid to it likely will be less than $350,000 per contract year, as CITY has appropriated that amount to payments to be made under seven on-call contracts, of which this Agreement is one. The seven on-call contracts shall be administered by the Information Technology Department to ensure the total aggregate of compensation paid per contract year for these professional SAP application maintenance support services will not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) annually. In the event Additional Services are authorized, the total compensation for Services, Additional Services and reimbursable expenses shall not exceed Three Hundred Fifty Thousand Dollars ($350,000.00) per contract year. The applicable rates - nt. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: None ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization detailed written proposal including a description of the scope of services, schedule, level of sation, including reimbursable expenses, for such services based on the rates set forth in Exhibit C-1. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by Payment for additional services is subject to all requirements and restrictions in this Agreement. DocuSign Envelope ID: F4DE0B9E-949D-42E6-BC5A-464716E10458