HomeMy WebLinkAboutStaff Report 1588City of Palo Alto (ID # 1588)
City Council Staff Report
Report Type: Consent Calendar Meeting Date: 7/11/2011
July 11, 2011 Page 1 of 4
(ID # 1588)
Summary Title: Pool Vehicle Reservation/Key Manager System
Title: Approval of Amendment No. 4 to Service Order S07121018 with Invers
Mobility Systems for the Purchase of an Automated Pool Vehicle
Reservation/Key Manager System in the Amount of $86,665
From:City Manager
Lead Department: Public Works
Recommendation
Staff recommends that Council approve and authorize the City Manager or his designee to
execute the attached Contract Amendment No. 4 (Attachment A) with Invers Mobility Systems
(S07121018) to purchase additional KeyManager kiosks and vehicle-related hardware required
to fully implement a pool vehicle reservation and key management system ($86,655).
Discussion
In late 2007, Equipment Management implemented the first phase of a citywide employee pool
vehicle reservation and key management system (VR-07001), which is being used in conjunction
with a decentralized, manual reservation and tracking system. The original contract
(S07121018) included the purchase of one Invers KeyManager system, which includes an
outdoor kiosk, vehicle-mounted computers, and a vendor-hosted web-based reservation
system.
System operation is simple and efficient. Vehicle keys are secured in the KeyManager kiosk.
When a web reservation is made, a confirmation number is generated. Frequent pool users can
be issued a “smart card,” which precludes the need for a confirmation number. When the
driver is ready to pick up the vehicle, they will enter the confirmation number into the
KeyManager via a keypad, or touch their smart card to a reader, and the vehicle key will be
released to them. The KeyManager also allows vehicle users to make “walk-up” or
spontaneous reservations without the need for web access, depending on vehicle availability.
As soon as the driver enters the vehicle, a wireless key fob communicates with the onboard
computer, which authorizes the vehicle for use. Once the vehicle is authorized, the driver may
start the engine and begin their trip. In addition to authorizing the vehicle for use, the onboard
vehicle computer monitors and downloads vehicle data; including trip mileage and vehicle
operating time. This data is transmitted to the KeyManager when the key is returned. This
allows Equipment Management to accurately and efficiently track pool vehicle usage, and bill
using departments accordingly.
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(ID # 1588)
The first KeyManager kiosk was installed at the Municipal Services Center (MSC) and eight
existing pool vehicles were outfitted with the onboard computers.
This Contract Amendment No. 4 will facilitate the purchase of the equipment required to
implement the second phase of the project, which will expand the system to MSC Building “C,”
the Civic Center and the Elwell Court site. The order includes three additional 16-key
KeyManager kiosks, one 16-key slave kiosk (which will provide a 32-vehicle capacity at the Civic
Center), and updated vehicle hardware for 40 vehicles. Since the implementation of the first
phase, the vehicle mounted hardware has evolved significantly, and Invers now offers wireless
vehicle computers that require no interaction from the driver. Previously, drivers would need
to touch an encoded key fob to a vehicle-mounted reader in order to authorize the computer
and start the vehicle’s engine, and repeat the process at the end of the trip to complete the
transaction. With the wireless system, the encoded key fob is detected automatically, so the
authorization and data collection routines are transparent to the vehicle user. The new
KeyManager kiosks will be equipped with the wireless feature; however, the existing kiosk at
the MSC will need to be upgraded with the wireless interface.
Audit of Vehicle Utilization and Replacement
The recent vehicle audit recommended that: “The Public Works Department fleet management
should complete implementation of a centralized Citywide vehicle and equipment pool, and
make the Citywide pool accessible to all departments.”
The completion of the second phase of this project will allow the Fleet Management Division to
implement this recommendation through the establishment of fully automated, centralized
vehicle pools at the MSC, the Civic Center and Elwell Court. The centralized aspect of this new
system will expand the availability of pool vehicles to all authorized City employees. Any
vehicle in the pool can be reserved by any authorized City employee, regardless of location.
After the KeyManager kiosks are installed (see Timeline below), vehicle modules will be
installed in all existing pool vehicles, and staff will be trained in the operation of the reservation
system.
This fall the City Manager established a Fleet Review Committee (FRC) consisting of the
Assistant City Manager, Administrative Services Director and the Public Works Director. The
FRC is responsible for overseeing the City’s fleet to ensure that it is managed efficiently and
cost effectively. The automated vehicle reservation system will assist the FRC’s efforts to
improve the utilization of fleet assets by allowing more vehicles and equipment to be assigned
to centralized pools. Over the last several months, the FRC has reviewed underutilized
transport vehicles (vehicles which are primarily used to transport passengers), and has made
recommendations for:
·removing vehicles from the fleet,
·reassigning vehicles to the vehicle pool, or
·approving vehicles for continued assignment to departments.
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Once the pool vehicle reservation system is fully operational, existing assigned vehicles that the
FRC has recommended be re-assigned to the vehicle pool will be integrated into the system.
Timeline
Milestone
Estimated
Completion Date
Delivery of new KeyManager kiosks and vehicle-mounted hardware October 2011
Installation of vehicle-mounted hardware into existing City pool vehicles December 2011
Train City staff on operation of new reservation system January 2012
Integration of departmentally-assigned vehicles into vehicle pool February 2012
Resource Impact
Funds have been budgeted for this purchase in the Vehicle Replacement Fund Capital
Improvement Program project VR-07001.
Because the Fleet Review Committee has removed a substantial number of vehicles from the
fleet, the demand on the vehicle pool will increase significantly. It is imperative that the
existing automated reservation system be expanded as soon as possible to avoid impacts and
inconvenience to City employees that would result if Fleet continued to use the existing manual
reservation and tracking system.
In addition to facilitating an expanded vehicle pool and improving the utilization of vehicles; the
automated system will generate real savings in several ways:
·The Fleet Review Committee has already eliminated 24 vehicles from the fleet,
generating approximately $53,000 in annual savings, and the avoidance of $400,000
in capital expenditures for vehicle replacements. 12 additional vehicles will be
transferred to the pool. The FRC’s action to eliminate these vehicles from the fleet
was made feasible knowing that Fleet Management would be able to readily expand
and manage the vehicle pool with an automated reservation system. The former
users of the eliminated vehicles have been directed to utilize the vehicle pool for
their transportation needs.
·The system is far more efficient than the current decentralized manual reservation
system; requiring much less time and effort for vehicle users to obtain vehicles and
for Equipment Management staff to manage the reservation process. The staff time
saved on this activity can be applied to promoting efficiencies in other areas.
·Once the vehicle pool is established and has operated for a period of time, utlization
data from the system can be analyzed, and used to optimize the composition of the
pool vehicle fleet. This optimization may result in further fleet reductions.
Policy Implications
Authorization of this contract amendment does not represent a change to any City policy.
Environmental Review
July 11, 2011 Page 4 of 4
(ID # 1588)
This is not a project as defined by the California Environmental Quality Act.
Attachments:
·A -Service Order S07121018 Invers Mobility Solutions (PDF)
Prepared By:Keith LaHaie, Fleet Manager
Department Head:J. Michael Sartor, Interim Director
City Manager Approval: James Keene, City Manager