HomeMy WebLinkAboutStaff Report 302-10TO: HONORABLE CITY COUNCIL
FROM: CITY MANAGER DEPARTMENT: PUBLIC WORKS
DATE: JULY 12, 2010 CMR:302:10
REPORT TYPE: CONSENT
~ SUBJECT: Approval of Amendment No. Three to Contract No. C07116703
Between the City of Palo Alto and C-Way Custodian Services to
Increase the Annual Compensation Amount by $141,144 for a Total
Annual Compensation· Amount of $718,951 Per Year (for the
Remaining 1.4 Years of the Contract) to Provide Custodial Cleaning
Services at Selected City Facilities
RECOMMENDATION
Staff recommends that Council approve and authorize the City Manager or his designee to
execute Amendment No. Three to Contract No. C07116703 with C-Way Custodian Services
(Attachment A), to increase annual compensation in the amount of $141,144 for the remaining
1.4 years of the contract. The increase is for the addition of custodial cleaning services at City
Hall. The amended contract amount would total to $643,584 per year for basic services. The
amount of $75,367 per year for additional services would remain unchanged.
BACKGROUND
Council approved CMR:405:06 on November 6,2006 for approval of Contract C07116703 with
C-Way Custodian Services to provide custodial servi(,(es at selected City facilities. Amendment
No. One (CMR:137:08) executed on February 11, 2008 allowed for annual compensation
adjustments by the Consumer Price Index. Amendment No. Two (CMR:I05:10) executed on
January 11,2010 increased the annual compensation amount for changes in garbage service and
the addition of recycling and composting collection service.
DISCUSSION
Council approval of the 2011 budget eliminates three of the five custodial staff positions at City
Hall. The remaining two positions will be used to service the Police Department at City Hall,
perform building closure and lockup, and provide support for special meeting events.
Amendment No. Three expands cleaning and collection services provided under this contract to
maintain all other areas of City Hall previously cleaned by in-house staff.
RESOURCE IMPACT
Funds for this amendment will come from the salary savings of three custodial staff positions
being eliminated and are available in the Public Works Facilities Management Division
Operating Budget.
\
CMR:302:10 Page 10f2
ENVIRONMENTAL REVIEW
This is not a project under the California Environmental Quality Act (CEQA) pursuant to Section
21065 of the Public Resources Code.
AT'DACHMENTS
Attachment A: Amendment No. Three to Contract No. C07116703
PREPARED BY: ~~
MICHAEL WONG
Supervisor~ Facilities Management
DEPARTMENT HEAD: &s.R~RT~-t---
Director of Public Works
CITY MANAGER APPROVAL
CMR:302:JO Page 2 of2
ATTACHMENT A
AMENDMENT NO. THREE TO AGREEMENT NO. C07116703
BETWEEN THE CITY OF PALO ALTO AND
C-WAY CUSTODIAN SERVICES
This Amendment No. Three to Agreement No. C07116703
("Agreement") is entered into July 26, 2010, by and between the
CITY OF PALO ALTO ("CITY"), and C-WAY CUSTODIAN SERVICES, a
California Corporation, located at 1885 Bowers Avenue, Santa Clara,
CA 95051 ("CONTRACTOR").
R E CIT A L S:
WHEREAS, the Agreement was entered into between the
parties for the provision of custodial services; and
WHEREAS, the parties wish to amend the Agreement;
NOW, THEREFORE, in consideration of the covenants, terms,
conditions, and provisions of this Amendment, the parties agree:
SECTION 1. The section entitled "COMPENSATION" is hereby
amended, to read as follows:
"COMPENSATION" for the full performance of this
Agreement: CITY shall pay and CONTRACTOR agrees to
accept as not-to-exceed compensation for the full
performance of the Services and reimbursable expenses, if
any: the total maximum lump sum compensation of Six
Hundred Forty Three Thousand Five Hundred Eight Four
dollars per contract year ($643,584).
The City has set aside the sum of Seventy Five Thousand
Three Hundred Sixty Seven dollars per contract year
($75,367) for Additional Services.
SECTION 2. The following exhibit(s) to the Agreement
is/are hereby amended to read as set forth in the attachment(s) to
this Amendment, which are incorporated in full by this reference:
a. Exhibit "A" entitled "Scope".
b. Exhibit "B" entitled "Fee Schedule".
SECTION 3. The section entitled "INVOICING" is hereby
amended to read as follows:
"INVOICING" . Send all invoices to the CITY, Attention: Proj ect
Manager. Project Manager is: Mike Wong, Dept: Public Works,
1
100630 9000050 Amend.agt
Rev. July31, 1998
Facilities, 3201 East Bayshore Road, Palo Alto, CA 94303.
Telephone: 650-496-6989.
SECTION 4. Except as herein modified, all other
provisions of the Agreement, including any exhibits and subsequent
amendments thereto, shall remain in full force and effect.
IN WITNESS WHEREOF, the parties have by their duly
authorized representatives executed this Amendment on the date
first above written.
CITY OF PALO ALTO
City Manager
Director of Public Works
APPROVED AS TO FORM:
Senior Asst. City Attorney
Attachments:
EXHIBIT "A":
EXHIBIT "B":
1006309000050
SCOPE OF WORK
FEE SCHEDULE
Name: Sukyong Choe
Title: Owner
2
Amend.agt
Rev. July 31, 1998
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
WORK PERFORMANCE AND QUALITY STANDARDS
(Revised June 2010)
Contractor's custodial effort must conform to the following standards in all areas covered by
this contract. If any activity or job task has been omitted, contractor must so notify the City's
Project Manager immediately for resolution.
1. Workmanship and Quality Level
The City of Palo Alto requires the highest level of quality in custodial maintenance.
All work must be performed by experienced janitorial personnel supervised by the
Contractor. The Contractor must provide management and technical supervision
through competent supervisors as required to implement modem methods and newly
developed janitorial procedures.
The Contractor must be responsible for the skills, methods, and actions of hislher
employees and for all work done. The Contractor must perform the work herein
provided for under the direction of and to the satisfaction of the City's Project
Manager. The Contractor must cooperate with the City's Project Manager to enable
him to determine the Contractor's conformity with these specifications and the
adequacy of the work being performed. The Contractor must give hislher personal
supervision to the work as required in addition to his assigned resident supervisor,
and be available for consultation with the City's Representative.
2. Equipment and Materials
The Contractor must, at all times, furnish and maintain sufficient equipment and
materials as necessary to perform the work of this contract. Such equipment and
materials shall be subject to inspection and approval of the City. Under no
circumstances will non-motorized carpet sweepers be allowed.
3. Supplies
The Contractor must, at all times, use only environmentally friendly "green"
chemicals and supplies which meet the standards of the City's sustainability program
at the City's facilities and are subject to the approval of the Project Manager. Zinc
floor finishes are not permitted under any circumstance. All paper products, (i.e.
toilet tissue, hand towels), must be 100% recycled and chemical free.
Compostable Plastic Bags must be used in compost bins and must meet the following
standards: Biodegradable Products Institute (BPI), non Genetically Modified
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 1
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Organism (GMO) preferred, www.bpiworld.org http://www.bpiworld.orglBPI
Publici Approved/l.html
C. SCOPE OF WORK
Contractor must furnish the following services at the designated frequencies at each of the
listed facilities. Each servicing must include all duties listed. Contractor shall supply and
stock all required products at each facility with each servicing. Section 0 identifies location
of collection bins, type of bins, number of bins, liner requirements and service frequency, at
each facility.
Facility: Animal Services Buildings
Location: 3281 East Bayshore Blvd.
Total Square Feet: 5,657
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Monday through Friday
Type of Service: Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 2
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Monday through Friday
Type of Senrice: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Senrice: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Senrice: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Senrice: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Arastradero Gateway Facility
Location: 1530 Arastradero Rd.
Total Square Feet: 969
Servicing Frequency: Once per Week
Type of Senrice: Restrooms -Complete servicing.
Empty all recycling containers once per week on Fridays. Empty all garbage and
compost containers in all restrooms. All garbage and compost containers to be
kept cleaned and lined with proper liners, which must be replaced immediately
when needed Empty and replace with new liners all sanitary napkin receptacles.
Replace and refill, as needed, all dispensers and containers. Damp wipe toilet
partitions and all wall areas showing any stains, spots, grime and/or any abuse in
general. Remove any graffiti immediately from any surface as it appears, as well
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 3
Scope
Frequency:
Type of Senrice:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors
and properly dispose of all trash items. Damp mop floor areas with disinfectant
cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Secure facility after service.
Weekly
Meeting Room
The sealed cement floors of the main meeting room (432 square feet) are to be
mopped, stripped and resealed.
Frequency: Quarterly
Facility: The Art Center
Location: 1313 Newell Rd.
Total Square Feet: 26,441
Senricing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet howls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Tuesday through Sunday
Type of Senrice: Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 4
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Baylands Interpretive Center
Location: 2775 Embarcadero Rd.
Total Square Feet: 3,600
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 5
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Monthly
Entire Facility
Strip and refinish all tiled and linoleum floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled and linoleum and floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 6
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Facility: Children's Library
Location: 1275 Harriet St.
Total Square Feet: 3,264
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service: Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 7
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Senrice: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Senrice: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Senrice: Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all dirt, cobwebs, etc. from wall and floor surfaces.
Frequency: Four Times Annually
Facility: Children's Theater
Location: 1305 Middlefield Rd.
Total Square Feet: 17,619
Servicing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Senrice: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 8
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Tuesday through Sunday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
F our Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from walls and
floor surfaces.
Four Times Annually
City Hall
250 Hamilton Ave.
Total Building Square Feet: 104,893
Total Parking Square Feet: 251,508
Type of Service: All restrooms not located in the Police Department -Complete servicing.
Empty all garbage and compost containers in all restrooms serviced. All garbage
and compost containers to be kept cleaned and lined with proper liners, which
must be replaced immediately when needed. Clean all compost and garbage
containers when necessary. Empty and replace with new liners all sanitary napkin
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 9
Scope
Frequency:
Type of Service:
Frequency:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
receptacles. Replace and refill as needed, all dispensers and containers. Damp
wipe toilet partitions and all wall areas showing any stains, spots, grime and/or
any abuse in general. Remove any graffiti immediately from any surface as it
appears, as well as "spitballs," etc. Clean mirrors and keep all chrome fixtures
clean. Sweep floors and properly dispose of all trash items. Damp mop floor
areas with disinfectant cleaner. Clean sinks, drains; counter tops*, toilet bowls
and urinals with brush and disinfectant cleaner. Pour one gallon of water down
each floor drain.
* A-Level restroom countertops must only be cleaned with pH neutral chemicals
and waxed with an automotive car wax monthly. Do not allow overspray from
glass cleaner for mirror to get on countertop.
Monday through Friday
Entire Facility, excluding Police Department.
Empty all central garbage and central compost containers each service day and
replace liner with proper type, size and depth (includes cafeteria and break rooms).
Clean central compost, central garbage, and all recycling containers when necessary.
Vacuum carpeted floors twice per week minimum per table below and sweep and
mop hard floors including any stairwells, offices, and open space areas daily, M-F.
Sweep, damp mop (with proper disinfectant cleaners), and dispose of all trash items
on all non-carpeted floors. Remove cobwebs from walls and ceilings. Refill towel
dispensers. Clean marks from glass on building entry doors, public counter windows,
and interior Council Chamber entry doors.
Vacuum Schedule
7 T, Th
8 W
Monday through Friday
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 10
Scope
Type of Service:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Entire Facility.
Empty all desk side and central recycling containers per schedule below. Replace
central recycling liner as with proper type, size and depth.
7 Tues
8 Tues
* Central recycling picked up daily (M-F) for Engineering (plan sets), Planning
(plan sets), and Finance.
Parking Garage -Elevator lobby entrances, plaza, and stairwells.
Empty all recycling and garbage containers each service day and replace liner with
proper type, size and depth. Clean all containers when necessary.
Monday through Friday
Cafeteria -Once per week on Tuesdays or Thursdays, 1. Collect polystyrene
peanuts and deliver to UPS for reuse, 2. Collect and bag plastic bags, then place in
recycle bin in A-level recycle closet.
Once per week.
Entire Facility
Wash all windows, interior and exterior.
Once Annually
Entire Facility, (restrooms, hallways, elevators and lobby areas only)
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 11
Scope
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Entire Facility, (restrooms, hallways, elevators and lobby areas only)
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Dust public areas. Polish metal door pulls, door plates, and other metal fixtures.
Polish wood furniture in 1 st floor reception area and Council Chamber, all
conference rooms. Clean marks from glass in conference rooms.
Frequency: Monthly
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers.
Frequency: Seven days per week.
Facility: College Terrace Library
Location: 2300 Wellesley St.
Total Square Feet: 5,050
Servicing Frequency: Six Days per Week, (Monday through Saturday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Monday through Saturday
Type of Service: Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 12
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Monday through Saturday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Community Theater
Location: 1305 Middlefield Rd.
Total Square Feet: 33,716
Servicing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Service: Restrooms / Showers-Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 13
Scope
Frequency:
Type of Sen'ice:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner. All
shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and
disinfect all floor mats, benches and tiled areas. Pour one gallon of water down
each floor drain.
Tuesday through Sunday
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Tuesday through Sunday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 14
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Four Times Annually
Facility: Development Center
Location: 285 Hamilton Ave.
Total Square Feet: 10,700
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of
water down each floor drain.
Frequency: Monday through Friday
Type of Service: Entire Facility
Empty counter garbage, all central garbage, and central compost containers each
service day and replace liner with proper type, size and depth. Clean central compost
and central garbage containers when necessary. Vacuum all carpeted floors including
any stairwells, offices, and open space areas. Sweep, damp mop (with proper
disinfectant cleaners), and dispose of all trash items on all non-carpeted floors.
Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from
glass on entry doors. Secure facility and set alarm.
Frequency: Monday through Friday
Type of Service: Entire Facility.
Empty plan set recycling, counter and central recycling containers each service
day and only kitchen and desk recycling containers once per week. Clean
recycling containers when necessary. Replace central recycling liner with proper
type, size and depth. Recycle cardboard to cardboard recycling dumpster.
Recycle blueprints to recycle collection bin at outside location. Transport
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 15
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
polystyrene "blocks" and "peanuts" to specified containers located at the Civic
Center.
Check the designated collectorlhauler garbage containers located outside the
building, to see if cardboard is present. If cardboard is present, flatten if needed,
and recycle on site to recycling dumpster.
Monday through Friday.
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Downtown Library
270 Forest Ave.
Total Square Feet: 8,741
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 16
Scope
Frequency:
Type of Sen-ice:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
All items daily, trash pickup, dispenser filling and any required surface cleaning
twice daily.
Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Daily
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 17
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Four Times Annually
Facility: Foothills Park Interpretive Center
Location: 3300 Page Mill Road
Total Square Feet: 5,035
Servicing Frequency: One Day per Week
Type of Service: Restrooms -
Empty all garbage and compost containers in all restrooms once per week on
Fridays. All garbage and compost containers to be kept cleaned and lined with
proper liners, which must be replaced immediately when needed
Frequency: Once per week.
Type of Service: Entire Facility.
Empty all recycling containers once per week on Fridays. Replace central
recycling liner with proper type, size and depth. Clean recycling containers when
necessary. Empty all central garbage and central compost containers onCe per
week on Fridays and replace liner with proper type, size and depth. Clean central
compost, central garbage, and all recycling containers when necessary.
Frequency: Once per week.
Facility: Golf Course Restrooms
Location: 1875 Embarcadero Rd.
Club House Restrooms
Total Square Feet: 900
Frequency: Seven days a week, twice daily
(once between 11:00 am and noon, once at dusk)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 18
Scope
Field Restrooms
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
replaced immediately when needed. Clean compost and garbage containers when
necessary. Empty and replace with new liners all sanitary napkin receptacles.
Replace and refill, as needed all dispensers and containers. Damp wipe toilet
partitions and all wall areas showing any stains, spots, grime and/or any abuse in
general. Remove any graffiti immediately from any surface as it appears, as well
as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors
and properly dispose of all trash items. Damp mop floor areas with disinfectant
cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Lock restrooms doors after final daily service.
Total Square Feet: 242
Frequency: Seven days a week
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. All soap dispensers require an anti
bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any
stains, spots, grime and/or any abuse in general. Remove any graffiti immediately
from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep
all chrome fixtures clean. Clean sinks, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner.
Facility: Golf Course Workshop
Location: 1875 Embarcadero Rd.
Total Square Feet: 2,288
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 19
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Information Technology
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 20
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Location: 300 Hamilton
Total Square Feet: 969
Servicing Frequency: One Day per Week
Type of Service: Entire Facility.
Empty all recycling containers once per week on Friday. Replace central
recycling liner with proper type, size and depth. Clean recycling containers when
necessary. Transport "peanuts" to specified containers located at the Civic
Center.
Frequency: Once per week.
Facility: Junior Museum
Location: 1305 Middlefield Rd.
Total Square Feet: 5,856
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush a'nd disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service: Entire Facility .
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 21
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Landfill Office and Toll Booth
Location: 2380 Embarcadero Rd.
Total Square Feet: 1,488
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 22
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Facility:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of
water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and (
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Main Library
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 23
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Location: 1213 Newell Rd.
Total Square Feet: 26,582
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service: Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood fl?or areas.
Frequency: Four Times Annually
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 24
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all dirt, cobwebs, etc. from wall and floor surfaces.
Frequency: Four Times Annually
Facility: Mitchell Park Library
Location: 3700 Middlefield Rd.
Total Square Feet: 10,678
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service: Entire Facility
Empty all recycling containers once per week on Tuesdays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 25
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entty doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and taDietop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Municipal Service Center Buildings (A,B,C, & SCADA)
Location: 3201 East Bayshore Rd. & 3241 East Bayshore Rd.
Total Square Feet: 76,634
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 26
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility (including shops and fueling station)
Empty all inside central garbage and central compost containers each selVice day and
replace liner with proper type, size and depth. Empty all outside central garbage and
central compost containers once per week and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility.
Monday through Friday
Entire Facility (including shops, outside areas, and fueling station)
Empty all recycling containers once per week. Replace central recycling liner with
proper type, size and depth. Clean recycling containers when necessary.
Monday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 27
Scope
Frequency:
Type of Service:
Frequency:
Facility:
Locations:
Frequency:
Type of Service:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways r*Iloving all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Building B Exercise Room
Disinfect all equipment with proper cleanser. Detail vacuum between and under
Weight benches and machines.
Twice Annually
All Park Restrooms
Rinconada Park 777 Embarcadero Rd.
Mitchell Park 600 E. Meadow (two sets)
Peers Park 1899 Park Ave.
EI Camino Park 100 EI Camino Real
Greer Park 1098 Amarillo Ave.
Baylands Park 1785 Embarcadero Rd.
Byxbee Park 2380 Embarcadero Rd.
Hoover Park 2901 Cowper St.
Stanford Fields 2700 EI Camino Real
Seven days a week
Restrooms -Complete servicing.
511 sq. ft.
1,363 sq. ft.
1,046 sq. ft.
272 sq. ft.
597 sq. ft.
843 sq. ft.
568 sq. ft.
500 sq. ft.
1,080 sq. ft.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in general. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all dispensers and fixtures clean. Sanitize changing
stations. Sweep floors and properly dispose of all trash items. Damp mop floor
areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
. floor drain. Lock restroom doors after daily service where applicable. All park
restrooms are to remain open during daylight hours.
Rinconada Pool Office and Shower Rooms
777 Embarcadero Rd.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 28
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Total Square Feet: 3,585
Servicing Frequency: Seven Days per Week
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean
and disinfect all floor mats, benches and tiled areas. Pour one gallon of water
down each floor drain.
Daily
Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Daily
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Utilities Offices
1005 &1007 Elwell Ct.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 29
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Total Square Feet: 16,157
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms / Showers -Complete servicing.
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tihjd areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all central garbage and central compost containers each service day and
replace liner with proper type, size and depth. Clean central compost, central
garbage, and all recycling containers when necessary. Vacuum all carpeted floors
including any stairwells, offices, and open space areas. Sweep, damp mop (with
proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors.
Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from
glass on entry doors. Secure facility and set alarm.
Monday through Friday
Entire Facility.
Empty all central recycling containers two times per week on Tuesdays and
Thursdays and recycling containers at individual workstations one time per week
on Tuesdays. Replace central recycling liner with proper type, size and depth.
Check the designated collectorlhauler garbage containers located outside the
building, to see if cardboard is present. If cardboard is present, flatten if needed,
and transport material to designated recycling container.
Tuesdays and Thursdays
Entire Facility
Wash all windows, interior and exterior.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 30
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Facility: Water Quality Control Buildings
Location: 2501 Embarcadero Way
Total Square Feet: 12,400
Servicing Frequency: Five Days per Week, (Sunday through Thursday)
Type of Service: Restrooms / Showers -Complete servicing.
Frequency:
Type of Service:
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 31
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alann.
Frequency: Monday through Friday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: PARKING FACILITY "Q"
Location: 400 Block of High St.
Total Square Feet: 48,000
Type of Service: Garage Areas
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 32
"
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers.
Frequency: Mondays, Wednesdays and Fridays
Facility: PARKING FACILITY "J"
Location: 520 Webster St.
Total Square Feet: 148,000
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Remove trash from complete facility including parking areas,
sidewalks, and ledges, around bike lockers and in storage areas. Clean and
sanitize any area that may have urine, human waste, blood or vomit. Sweep and
remove trash from sidewalk and around facility. Clean the alley between facility
and businesses.
Frequency: Mondays, Wednesdays, Fridays and Sundays
Facility: PARKING FACILITY "S/L"
Location: 445 Bryant St.
Total Square Feet: 229,380
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in general. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, toilet bowls, changing stations and urinals with brush
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 33
Scope
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
restroom doors after daily service.
Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Clean and sanitize any area that may have urine, human waste, blood
or vomit. Sweep and remove trash from sidewalk and around facility. Clean the
alley between facility and businesses.
Frequency: Seven Days a Week
Facility: PARKING FACILITY "R"
Location: 528 High St.
Total Square Feet: 93,930
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in general. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
restroom doors after daily service.
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Clean and sanitize any area that may have urine, human waste, blood
or vomit. Sweep and remove trash from sidewalk.and around facility. Clean the
alley between facility and businesses.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 34
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Seven Days a Week
D. CITY REPRESENTATIVE
The contact for the Contractor with the City during the life of the contract shall be with the
City's Project Manager: Michael Wong, (650) 496-6989; 3201 East Bayshore Road, Palo
Alto, CA 94303. Email: thom.macway@cityofpaloalto.org
E. MISCELLANEOUS REQUIREMENTS
1. Codes
Work and materials must conform to the requirements of:
a. Safety Orders -State of California, Division of Industrial Safety
b. State Fire Marshall
c. OSHA Regulations
2. Work Scheduling and Performance
Times of servicing are to be determined by the City's Project Manager.
3. Parking
Contractor may utilize existing public parking space as required and available.
4. Building Deficiencies
Contractor will report any building deficiencies, (water or power outages, broken
locks, etc.), to the City's Project Manager no later than the next business day.
F. SECURITY
Contractor will be issued keys to all facilities requiring access under this contract. Contractor
shall lock all facilities after the work is completed, unless otherwise instructed in writing by
the City. Contractor shall not duplicate keys. Contractor shall return or account for all issued
keys at the end of the contract or upon contract termination. Failure to return all keys issued
will result in deductions from final invoice of all costs to the City in order to rekey the locks
on those facilities. Contractor shall provide to the City's Project Manager a current listing of
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 35
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
all personnel to whom keys have been assigned, including key identification and home
address of said personnel.
G. INSPECTION
The City's Project Manager, or his designee, will inspect all facilities covered under this
contract at least once each month. There will be no prior announcement of inspection tours
by the City.
H. SUPERVISION
Contractor must maintain at least (1) Supervisor who will monitor job performance of
Contractor's custodial staff to assure performance to required standards and be available to
the City's Project Manager at all times. This person must be able to communicate in both
written and verbal form with the City's Project Manager.
I. RESPONSIBILITY OF CONTRACTOR
The City assumes no responsibility whatsoever for loss or damage of equipment owned or
operated by the Contractor, his agents or employees. The entire responsibility for any and all
injury to the public, to individuals and to property resulting or indirectly caused by the
performance of the work hereunder must rest upon the Contractor, and he/she agrees to
indemnify and hold the City free and harmless from and against any and all liability, expense,
claims, costs, suits and damages arising out of negligence on the part of the Contractor.
J. PROPERTY DAMAGE
Any private or City property damaged or altered in any way during the performance of the
work under the contract shall be reported promptly to the City, and must be rectified in an
approved manner back to its former condition prior to damage at the Contractor's expense.
K. CONTRACTOR'S CONTACT
Contractor must provide the City's Project Manager with telephone numbers of all
supervisory personnel related to the contract.
L. EMERGENCY SERVICES
Contractor response time to emergency cleaning must be within two (2) hours of notification
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 36
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
of said condition.
M. EQUIPMENT AND MATERIAL
Contractor must submit to the Project Manager for approval, a list of all equipment and
materials to be used in any City facility, prior to beginning of work to this contract.
N. BUILDING ALARMS
All building alarms must be activated once Contractor's staff has left and the facility is
vacated. Any false alarms caused by the Contractor, that are responded to by the Palo Alto
Police Department, are subject to a service fee which will be deducted from the Contractor's
monthly invoice.
O. COLLECTION SERVICE DETAIL
See spreadsheet below.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 37
Exhibit B for Amendment #3
Monthly Fee Schedule
C-Way Custodian Services
Current
Facility Contract Price
Animal Services $821
Arastra Gateway $300
Art Center $2,309
Baylands Int. Center $513
Children's Library $1,248
Children's Theater $1,590
City Hall $4,804
College Terrace Library $667
Community Theater $1,590
Development Center $1,355
Downtown Library $975
Golf Course Clubhouse $1,149
Golf Course Workshop $616
Jr. Museum $1,488
Landfill Office $718
Main Library $1,898
Mitchell Park Library $1,436
MSC Buildings $3,180
All Park Restrooms $3,571
Rinconada Pool $1,385
Utility Offices $2,945
Water Quality Buildings $1,796
300 Hamilton $60
Parking Lot Q $616
Parking Lot R $1,770
Parking Lot S/L $1,890
Parking Lot J $1,180
Monthly Total $41,870
Increase for
Additional
Cleaning
Services New Price
$0 $821
$0 $300
$0 $2,309
$0 $513
$0 $1,248
$0 $1,590
$11,762 $16,566
$0 $667
$0 $1,590
$0 $1,355
$0 $975
$0 $1,149
$0 $616
$0 $1,488
$0 $718
$0 $1,898
$0 $1,436
$0 $3,180
$0 $3,571
$0 $1,385
$0 $2,945
$0 $1,796
$0 $60
$0 $616
$0 $1,770
$0 $1,890
$0 $1,180
$11,762 $53,632