HomeMy WebLinkAboutStaff Report 105-10TO: HONORABLE CITY COUNCIL
FROM: CITY MANAGER DEPARTMENT: PUBLIC WORKS
DATE: JANUARY 11, 2010 CMR:I05:10
REPORT TYPE: CONSENT
SUBJECT: Approval of Amendment No. Two to Contract No. C07116703 with C
Way Custodian Services to Increase the Annual Compensation Amount
by $52,192 for a Total Annual Compensation Amount of $577,820 to
Provide New Custodial Collection Services at Selected City Facilities for
the Remaining Two Years of the Contract
RECOMMENDATION
Staff recommends that Council approve and authorize the City Manager or his designee to
execute Amendment No. Two to Contract No. C07116703 with C-Way Custodian Services
(Attachment A) in the amount of $45,372 for changes in garbage service and the addition of
recycling and composting collection service plus $6,806 for additional services. The amended
total contract amount would be $502,440 for basic services and $75,367 for additional services
for the remaining two years of this contract.
BACKGROUND
On November 6,2006, Council approved Contract C07116703 with C-Way Custodian Services
to provide custodial services at selected City facilities (CMR:405:06) and authorizes extension of
the contract for up to a five year period. This contract includes standard custodial services
including garbage collection. Employees at these locations service their own recycling by taking
it to a central location for collection.
C-Way has been under separate contract (S07117170) to provide recycling collection services of
central bins at city offices in the Civic Center, Municipal Service Center Building C, SCADA,
Development Center, 100511007 Elwell Court, and 300 Hamilton Ave. This contract ended on
June 30, 2009 and has been extended on a month to month basis to take advantage of the new
composting service offered under the Green Waste contract. Public Works staff has embarked
on a new program to encourage recycling and composting at City facilities. This program will
further Zero Waste goals of reducing items placed in the garbage. Under this new program, solid
waste collection services will be replaced by recycling collection to reflect City's staff s shift
away from solid waste usage. In addition, composting bins will be placed throughout city
facilities and will be collected along with recycling bins at an additional modest cost. A summary
of the City's new Zero Waste program is contained in Attachment B.
CMR: 105: 10 Page 10f3
DISCUSSION
October 20,2008, Council approved a contract with GreenWaste of Palo Alto (CMR:416:08) to
provide solid waste, recyclable materials, organic materials, and yard trimmings collection and
processing services. This contract, effective July 1, 2009, added composting service for
commercial customers, thus providing the opportunity for greater compost and less garbage
service at city facilities. Since the implementation of the Green Waste contract, the City's Zero
Waste staff has provided outreach and training'to educate all city staff on the importance of
following proper disposal practices to assure the highest amount of material is recovered through
recycling and composting and that only the remaining materials will make it into landfills. City
staff now generates recyclables in the greatest quantity, followed by compostables, with garbage
in the least amount. Due to the shift in the type of waste generated, the focus of services shifts
from managing garbage to effectively managing recycling at individual work stations.
Amendment No.2 consolidates collection services provided under the twoC-Way Custodian
Services contracts. By combining the two contracts, the savings realized from discontinuing
trash pickup at workstations will be used toward increased recycling and compost collection
costs, resulting in a net increase of $45,372 annually.
These contract changes will allow a shift from garbage collection to standardized recycling
collection at individual work stations and central collection locations, along with compost
collection at central locations, at all serviced facilities. As a result of this shift, additional
contract services will be required for the collection of central compost, central garbage, restroom
compost, and restroom garbage collection at all locations serviced by the contractor.
RESOURCE IMPACT
Funds for this amendment are available in the Public Works Department, Zero Waste Operating
Budget.
POLICY IMP ACT
This recommendation does not represent any change to existing City policies.
ENVIRONMENTAL REVIEW
This is not a project under the California Environmental Quality Act (CEQA) pursuant to Section
21065 of the Public Resources Code.
ATTACHMENTS
Attachment A: Amendment No. Two to Contract No. C07116703
Attachment B: City Staff Zero Waste Program
PREPARED BY:
MIKE WONG
Supervisor, Facilities Management
PREPARED BY:
Mana~r,.Faci1ities Maintenance and Proj~cts
CMR:I05:10 Page 2 of3
DEPARTMENT HEAD:
CITY MANAGER APPROVAL
CMR: 105: 10
Ii-1.:RJ)-
GLENN S. ROBERTS
Director of Public Works
Page 3 of3
ATTACHMENT A
AMENDMENT NO.TWO TO AGREEMENT NO. C07116703
BETWEEN THE CITY OF PALO ALTO AND
C-WAY CUSTODIAN SERVICES
This Amendment No. Two to Agreement No. C07116703
("Agreement") is entered into January 11, 2010, by and between the
CITY OF PALO ALTO ("CITYII), and C-WAY CUSTODIAN SERVICES, a
California Corporation, located at 1885 Bowers Avenue, Santa Clara,
CA 95051 ("CONTRACTOR").
R E CIT A L S:
WHEREAS, the Agreement was entered into between the
parties for the provision of custodial services; and
WHEREAS, the parties wish to amend the Agreement;
NOW, THEREFORE, in. consideration of the covenants, terms,
conditions, and provisions of this Amendment, the parties agree:
SECTION 1. The section entitled "COMPENSATION" is hereby
amended, to read as follows:
"COMPENSATION" for the full performance of this
Agreement: CITY. shall pay and CONTRACTOR agrees to
accept as not-to-exceed compensation for the full
performance of the Services and reimbursable expenses, if
any: the total maximum lump sum compensation of Five
Hundred Two Thousand Four Hundred Forty dollars per
contract year ($502,440).
The City has set aside the sum of Seventy Five Thousand
Three Hundred Sixty Seven dollars per contract year
. ($75,367) for Additional Services.
SECTION 2. The following exhibit(s) to the Agreement
is/are hereby amended to read as set forth in the attachment(s) to
this Amendment, which are incorporated in full by this reference:
a. Exhibit "A" entitled "Scope ll •
b. Exhibit "B" entitled "Fee Schedulel/.
SECTION 3. Except as herein modified, all other
provlslons of the Agreement, including any exhibits and subsequent
amendments thereto, shall remain in full force and effect.
1
0912149000050 Amend.agt
Rev. July 31,1998
IN WITNESS WHEREOF, the parties have by their duly
authorized representatives executed this Amendment on the date
first above written.
CITY OF PALO ALTO
City Manager
Director of Public Works
APPROVED AS TO FORM:
Senior Asst. City Attorney
Attachments:
EXHmIT "A":
EXHmIT "B":
0912149000050
SCOPE OF WORK
FEE SCHEDULE
2
C-WAY CUSTODIAN SERVICES
BY'.~~GC
Name: C..?b~ SQk yO~!5
Amend.agt
Rev. July 31, 1998
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
A. WORK PERFORMANCE AND QUALITY STANDARDS
Contractor's custodial effort must conform to the following standards in all areas covered by
this contract. If any activity or job task has been omitted, contractor must so notifY the City's
Project Manager immediately for resolution.
1. Workmanship and Quality Level
The City of Palo Alto requires the highest level of quality in custodial maintenance.
All work must be performed by experienced janitorial personnel supervised by the
Contractor. The Contractor must provide management and technical supervision
through competent supervisors as required to implement modem methods and newly
developed janitorial procedures.
The Contractor must be responsible for the skills, methods, and actions of his/her
employees and for all work done. The Contractor must perform the work herein
provided for under the direction of and to the satisfaction of the City's Project
Manager. The Contractor must cooperate with the City's Project Manager to enable
him to determine the Contractor's conformity with these specifications and the
adequacy of the work being performed. The Contractor must give hislher personal
supervision to the work as required in addition to his assigned resident supervisor,
and be available for consultation with the City's Representative.
2. Equipment and Materials
The Contractor must, at all times, furnish and maintain sufficient equipment and
materials as necessary to perform the work of this contract. Such equipment and
materials shall be subject to inspection and approval of the City. Under no
circumstances will non-motorized carpet sweepers be allowed.
3. Supplies
The Contractor must, at all times, use only environmentally friendly "green"
chemicals and supplies which meet the standards of the City's sustainabilityprogram
at the City'S facilities and are subject to the approval of the Project Manager. Zinc
floor finishes are not permitted under any circumstance. All paper products, (i.e.
toilet tissue, hand towels), must be 100% recycled and chemical free.
Compostab Ie Plastic Bags must be used in compost bins and must meet the following
standards: Biodegradable Products Institute (BPI), non Genetically Modified
Organism (GMO) preferred, www.bpiworld.org http://www.bpiworld.org/BPI-
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 1
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Publici Approved/l.html
B. SCOPE OF WORK
Contractor must furnish the following services at the designated frequencies at each of the
listed facilities. Each servicing must include all duties listed. Contractor shall supply and
stock all required products at each facility with each servicing. Section 0 identifies location
of collection bins, type of bins , number of bins , liner requirements and service frequency, at
each facility.
Facility: Animal Services Buildings
Location: 3281 East Bayshore Blvd.
Total Square Feet: 5,657
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Monday through Friday
Type of Service: Entire Facility
. Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 2
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Monday through Friday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Freqnency: Twice Annually
Type of Service: Entire Facility
Strip .and refinish all tiled, linoleum and wood floor areas.
Freqnency: Four Times Annually
Type of Service: Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Freqnency: F our Times Annually
Facility: Arastradero Gateway Facility
Location: 1530 Arastradero Rd.
Total Square Feet: 969
Servicing Frequency: Once per Week
Type of Service: Restrooms -Complete servicing.
Empty all recycling containers once per week on Fridays. Empty all garbage and
compost containers in all restrooms. All garbage and compost containers to be
kept cleaned and lined with proper liners, which must be replaced immediately
when needed Empty and replace with new liners all sanitary napkin receptacles.
Replace and refill, as needed, all dispensers and containers. Damp wipe toilet
partitions and all wall areas showing any stains, spots, grime and/or any abuse in
general. Remove any graffiti immediately from any surface as it appears, as well
as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors
and properly dispose of all trash items. Damp mop floor areas with disinfectant
cleaner. Clean sinks, drains; counter tops, changing stations, toilet bowls and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 3
Scope
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Secure facility after service.
Weekly
Meeting Room
The sealed cement floors of the main meeting room (432 square feet) are to be
mopped, stripped and resealed.
Frequency: Quarterly
Facility: The Art Center
Location: 1313 Newell Rd.
Total Square Feet: 26,441
Servicing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 4
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
set alatm.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Baylands Interpretive Center
Location: 2775 Embarcadero Rd.
Total Square Feet: 3,600
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 5
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors; Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Monthly
Entire Facility
Strip and refinish all tiled and linoleum floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled and linoleum and floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Children's Library
1275 Harriet St.
Total Square Feet: 3,264
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 6
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service: Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 7
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all dirt, cobwebs, etc. from wall and floor surfaces.
Frequency: Four Times Annually
Facility: Children's Theater
Location: 1305 Middlefield Rd.
Total Square Feet: 17,619
Servicing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Tuesday through Sunday
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 8
Scope
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways reJl}oving all dirt, cobwebs, etc. from walls and
floor surfaces.
Four Times Annually
City Hall
250 Hamilton Ave.
Total Building Square Feet: 104,893
Total Parking Square Feet: 251,508
Type of Service:
Frequency:
Type of Service:
Restrooms ~ Complete servicing, including Police Department.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Clean all compost and garbage containers
when necessary.
Monday through Friday (PD, between 2~5pm; Non-PD, after 6pm)
Entire Facility, including Police Department.
Empty all central garbage and central compost containers each service day and
replace liner with proper type, size and depth. Clean all central compost and
central garbage containers when necessary. Facility includes cafeteria and break
rooms.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 9
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Monday through Friday (PD, between 2-5pm; Non-PD, after 5pm)
Parking Garage -Elevator lobby entrances, plaza, and stairwells.
Empty all recycling and garbage containers each service day and replace liner with
proper type, size and depth. Clean all containers when necessary.
Monday through Friday
Police Garage (Forest side).
Empty all recycling each service day once per week on Tuesdays or Thursdays
and replace liner with proper type, size and depth. Clean all containers when
necessary.
Once per week.
Cafeteria -Once per week on Tuesdays or Thursdays, 1. Collect polystyrene
peanuts and deliver to UPS for reuse, 2. Collect and bag plastic bags, then place in
recycle bin in A-level recycle closet
Once per week.
Entire Facility
Wash all windows, interior and exterior.
Once Annually
Entire Facility, (restrooms, hallways, elevators and lobby areas only)
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility, (restroom, hallway, elevators and lobby areas only)
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers.
Mondays, Wednesdays, Fridays and Sundays
College Terrace Library
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 10
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Location: 2300 Wellesley St.
Total Square Feet: 5~050
Servicing Frequency: Six Days per Week, (Monday through Saturday)
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
Monday through Saturday
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Saturday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 11
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Community Theater
Location: 1305 Middlefield Rd.
Total Square Feet: 33,716
Servicing Frequency: Six Days per Week, (Tuesday through Sunday)
Type of Service:
Frequency:
Type of Service:
Restrooms / Showers-Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner. All
shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean and
disinfect all floor mats, benches and tiled areas. Pour one gallon of water down
each floor drain.
Tuesday through Sunday
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 12
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
trash items on aU non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Tuesday through Sunday
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Development Center
Location: 285 Hamilton Ave.
Total Square Feet: 10,700
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti irhmediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 13
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of
water down each floor drain.
Monday through Friday
Entire Facility
Empty counter garbage, all central garbage, and central compost containers each
service day and replace liner with proper type, size and depth. Clean central compost
and central garbage containers when necessary. Vacuum all carpeted floors including
any stairwells, offices, and open space areas. Sweep, damp mop (with proper
disinfectant cleaners), and dispose of all trash items on all non-carpeted floors.
Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from
glass on entry doors. Secure facility and set alarm.
Monday through Friday
Entire Facility.
Empty plan set recycling, counter and central recycling containers each service
day and only kitchen and desk recycling containers once per week. Clean
recycling containers when necessary. Replace central recycling liner with proper
type, size and depth. Recycle cardboard to cardboard recycling dumpster.
Recycle blueprints to recycle collection bin at outside location. Transport
polystyrene "blocks" and "peanuts" to specified containers located at the Civic
Center.
Check the designated collectorlhauler garbage containers located outside the
building, to see if cardboard is present. If cardboard is present, flatten if needed,
and recycle on site to recycling dumpster .
Monday through Friday.
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 14
Scope
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Downtown Library
270 Forest Ave.
Total Square Feet: 8,741
Servicing Frequency: Seven Days per Week
Type of Service:
Frequency:
Type of Service:
Frequency:
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
All items daily, trash pickup,-dispenser filling and any required surface cleaning
twice daily.
Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Daily
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 15
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Service: Entire Facility .
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Foothills Park Interpretive Center
Location: 3300 Page Mill Road
Total Square Feet: 5,035
Servicing Frequency: One Day per Week
Type of Service: Restrooms -
Empty all garbage and compost containers in all restrooms once per week on
Fridays. All garbage and compost containers to be kept cleaned and lined with
proper liners, which must be replaced immediately when needed
Frequency: Once per week.
Type of Service: Entire Facility.
Empty all recycling containers once per week on Fridays. Replace central
recycling liner with proper type, size and depth. Clean recycling containers when
necessary. Empty all central garbage and central compost containers once per
week on Fridays and replace liner with proper type, size and depth. Clean central
compost, central garbage, and all recycling containers when necessary.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 16
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Once per week.
Facility: Golf Course Restrooms
Location: 1875 Embarcadero Rd.
Club House Restrooms
Total Square Feet: 900
Frequency: Seven days a week, twice daily
(once between 11:00 am and noon, once at dusk)
Type of Service: Restrooms -Complete servicing.
Field Restrooms
Total Square Feet:
Frequency:
Type of Service:
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Clean compost and garbage containers when
necessary. Empty and replace with new liners all sanitary napkin receptacles.
Replace and refill, as needed all dispensers and containers. Damp wipe toilet
partitions and all wall areas showing any stains, spots, grime andior any abuse in
general. Remove any graffiti immediately from any surface as it appears, as well
as "spitballs," etc. Clean mirrors and keep all chrome fixtures clean. Sweep floors
and properly dispose of all trash items. Damp mop floor areas with disinfectant
cleaner. Clean sinks, drains, counter tops, changing stations, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Lock restrooms doors after final daily service.
242
Seven days a week
Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. All soap dispensers require an anti
bacterial hand soap. Damp wipe toilet partitions and all wall areas showing any
stains, spots, grime andior any abuse in general. Remove any graffiti immediately
from any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep
all chrome fixtures clean. Clean sinks, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 17
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Facility: Golf Course Workshop
Location: 1875 Embarcadero Rd.
Total Square Feet: 2,288
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Restrooms / Showers -Complete serVicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as !'spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on'Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 18
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequeucy: Four Times Annually
Facility: Information Technology
Location: 300 Hamilton
Total Square Feet: 969
Servicing Frequency: One Day per Week
Type of Service: Entire Facility.
Empty all recycling containers once per week on Friday. Replace central
recycling liner with proper type, size and depth. Clean recycling containers when
necessary. Transport "peanuts" to specified containers located at the Civic
Center.
Frequency: Once per week.
Facility: Junior Museum
Location: 1305 Middlefield Rd.
Total Square Feet: 5,856
Servicing Frequency: Seven Days per Week
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 19
Scope
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Entire Facility
Empty all recycling containers once per week on Fridays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stailWells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Daily
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 20
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Landfill Office and Toll Booth
Location: 2380 Embarcadero Rd.
Total Square Feet: 1,488
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. Pour one gallon of
water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 21
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc; Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Facility: Main Library
Location: 1213 Newell Rd.
Total Square Feet: 26,582
Servicing Frequency: Seven Days per Week
Type of Service:
Frequency:
Type of Service:
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime andlor any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Entire Facility
Empty all recycling containers once per week on Mondays. Replace central recycling
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 22
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all dirt, cobwebs, etc. from wall and floor surfaces.
Frequency: Four Times Annually
Facility: Mitchell Park Library
Location: 3700 Middlefield Rd.
Total Square Feet: 10,678
Servicing Frequency: Seven Days per Week
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 23
Scope
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Restrooms -Complete servicing.
Empty all garbage and compost containers in all restrooms.· All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners an
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs, II etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
Pour one gallon of water down each floor drain.
All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Entire Facility
Empty all recycling containers once per week on Tuesdays. Replace central recycling
liner with proper type, size and depth. Empty all central garbage and central
compost containers each service day and replace liner with proper type, size and
depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Daily
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 24
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency: Four Times Annually
Facility: Municipal Service Center Buildings (A,B,C, & SCADA)
Location: 3201 EastBayshore Rd. & 3241 East Bayshore Rd.
Total Square Feet: 76,634
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Freqnency: Monday through Friday
Type of Service: Entire Facility (including shops and fueling station)
Empty all inside central garbage and central compost containers each service day and
replace liner with proper type, size and depth. Empty all outside central garbage and
central compost containers once per week and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility.
Frequency: Monday through Friday
Type of Service: Entire Facility (including shops, outside areas, and fueling station)
Empty all recycling containers once per week. Replace central recycling liner with .
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 25
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Locations:
Frequency:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
proper type, size and depth. Clean recycling containers when necessary.
Monday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Building B Exercise Room
Disinfect all equipment with proper cleanser. Detail vacuum between and under
Weight benches and machines.
Twice Annually
All Park Restrooms
Rinconada Park 777 Embarcadero Rd.
Mitchell Park 600 E. Meadow (two sets)
Peers Park 1899 Park Ave.
EI Camino Park 100 EI Camino Real
Greer Park
Baylands Park
Byxbee Park
Hoover Park
Stanford Fields
1098 Amarillo Ave.
1785 Embarcadero Rd.
2380 Embarcadero Rd.
2901 Cowper St.
2700 EI Camino Real
Seven days a week
511 sq. ft.
1,363 sq. ft.
1,046 sq. ft.
272 sq. ft.
597 sq. ft.
843 sq. ft.
568 sq. ft.
500 sq. ft.
1,080 sq. ft.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 26
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in general. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all dispensers and fixtures clean. Sanitize changing
stations. Sweep floors and properly dispose of all trash items. Damp mop floor
areas with disinfectant cleaner. Clean sinks, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Lock restroom doors after daily service where applicable. All park
restrooms are to remain open during daylight hours.
Facility: Rinconada Pool Office and Shower Rooms
Location: 777 Embarcadero Rd.
Total Square Feet: 3,585
Servicing Frequency: Seven Days per Week
Type of Service: Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
changing stations, toilet bowls and urinals with brush and disinfectant cleaner.
All shower areas are to be kept free of mildew, hair, dirt and soap scum. Clean
and disinfect all floor mats, benches and tiled areas. Pour one gallon of water
down each floor drain.
Frequency: Daily
Type of Service: Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 27
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Frequency: Daily
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Facility: Utilities Offices
Location: 1005 &1007 Elwell Ct.
Total Square Feet: 16,157
Servicing Frequency: Five Days per Week, (Monday through Friday)
Type of Service: Restrooms I Showers -Complete servicing.
Frequency:
Type of Service:
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains, counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all central garbage and central compost containers each service day and
replace liner with proper type, size and depth. Clean central compost, central
garbage, and all recycling containers when necessary. Vacuum all carpeted floors
including any stairwells, offices, and open space areas. Sweep, damp mop (with
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 28
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
proper disinfectant cleaners), and dispose of all trash items on all non-carpeted floors.
Remove cobwebs from walls and ceilings. Refill towel dispensers. Clean marks from
glass on entry doors. Secure facility and set alarm.
Frequency: Monday through Friday
Type of Service: Entire Facility.
Empty all central recycling containers two times per week on Tue$days and
Thursdays and recycling containers at individual workstations one time per week
on Tuesdays. Replace central recycling liner with proper type, size and depth.
Check the designated collectorlhauler garbage containers located outside the
building, to see if cardboard is present. If cardboard is present, flatten if needed,
and transport material to designated recycling container.
Frequency: Tuesdays and Thursdays
Type of Service: Entire Facility
Wash all windows, interior and exterior.
Frequency: Twice Annually
Type of Service: Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency: Four Times Annually
Type of Service: Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency: Monthly
Type of Service: Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Facility: Water Quality Control Buildings
Location: 2501 Embarcadero Way
Total Square Feet: 12,400
Servicing Frequency: Five Days per Week, (Sunday through Thursday)
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 29
Scope
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Restrooms / Showers -Complete servicing.
Empty all garbage and compost containers in all restrooms. All garbage and
compost containers to be kept cleaned and lined with proper liners, which must be
replaced immediately when needed. Empty and replace with new liners all
sanitary napkin receptacles. Replace and refill, as needed all dispensers and
containers. Damp wipe toilet partitions and all wall areas showing any stains,
spots, grime and/or any abuse in general. Remove any graffiti immediately from
any surface as it appears, as well as "spitballs," etc. Clean mirrors and keep all
chrome fixtures clean. Sweep floors and properly dispose of all trash items.
Damp mop floor areas with disinfectant cleaner. Clean sinks, drains; counter tops,
toilet bowls and urinals with brush and disinfectant cleaner. All shower areas are
to be kept free of mildew, hair, dirt and soap scum. Clean and disinfect all floor
mats, benches and tiled areas. Pour one gallon of water down each floor drain.
Monday through Friday
Entire Facility
Empty all recycling containers once per week on Thursdays. Replace central
recycling liner with proper type, size and depth. Empty all central garbage and
central compost containers each service day and replace liner with proper type, size
and depth. Clean central compost, central garbage, and all recycling containers when
necessary. Vacuum all carpeted floors including any stairwells, offices, and open
space areas. Sweep, damp mop (with proper disinfectant cleaners), and dispose of all
trash items on all non-carpeted floors. Remove cobwebs from walls and ceilings.
Refill towel dispensers. Clean marks from glass on entry doors. Secure facility and
set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 30
Scope
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Clean all counters and tabletop surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
PARKING FACILITY "Q"
400 Block of Higb St.
Total Square Feet: 48,000
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers.
Frequency: Mondays, Wednesdays and Fridays
Facility: PARKING FACILITY "J"
Location: 520 Webster St.
Total Square Feet: 148,000
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Remove trash from complete facility including parking areas,
sidewalks, and ledges, around bike lockers and in storage areas. Clean and
sanitize any area that may have urine, human waste, blood or vomit. Sweep and
remove trash from sidewalk and around facility. Clean the alley between facility
and businesses.
Frequency: Mondays, Wednesdays, Fridays and Sundays
Facility: PARKING FACILITY "S/L"
Location: 445 Bryant St.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 31
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Total Square Feet: 229,380
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in general. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtUres clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, toilet bowls, changing stations and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
restroom doors after daily service.
Type of Service: Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
. and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Clean and sanitiz-e any area that may have urine, human waste, blood
or vomit. Sweep and remove trash from sidewalk and around facility. Clean the
alley between facility and businesses.
Frequency: Seven Days a Week
Facility: PARKING FACILITY "R"
Location: 528 High St.
Total Square Feet: 93,930
Type of Service: Restrooms -Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and/or any abuse in generaL Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush .
CITY OF PALO ALTO· GENERAL REQUIREMENTS AND SPECIFICATIONS 32
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
restroom doors after daily service.
Type of Service: Garage Areas
Frequency:
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all trash
containers. Clean and sanitize any area that may have urine, human waste, blood
or vomit. . Sweep and remove trash from sidewalk and around facility. Clean the
alley between facility and businesses.
Seven Days a Week
D. CITY REPRESENTATIVE
The contact for the Contractor with the City during the life ofthe contract shall be with the
City's Project Manager: Michael Wong, (650) 496-6989; 3201 East Bayshore Road, Palo
Alto, CA 94303. Email: michael.wong@cityofpaloalto.org
E. MISCELLANEOUS REQUIREMENTS
1. Codes
Work and materials must conform to the requirements of:
a. Safety Orders -State of California, Division of Industrial Safety
b. State Fire Marshall
c. OSHA Regulations
2. Work Scheduling and Performance
Times of servicing are to be determined by the City's Project Manager.
3. Parking
Contractor may utilize existing public parking space as required and available.
4. Building Deficiencies
Contractor will report any building deficiencies, (water or power outages, broken
locks, etc.), to the City's Project Manager no later than the next business day.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 33
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
F. SECURITY
Contractor will be issued keys to all facilities requiring access under this contract. Contractor
shall lock all facilities after the work is completed, unless otherwise instructed in writing by
the City. Contractor shall not duplicate keys. Contractor shall return or account for all issued
keys at the end of the contract or upon contract termination. Failure to return all keys issued
will result in deductions from final invoice of all costs to the City in order to rekey the locks
on those facilities. Contractor shall provide to the City's Proj ect Manager a current listing of
all personnel to whom keys have been assigned, including key identification and home
address of said personnel.
G. INSPECTION
The City's Project Manager, or his designee, will inspect all facilities covered under this
contract at least once each month. There will be no prior announcement of inspection tours
by the City.
H. SUPERVISION
Contractor must maintain at least (1) Supervisor who will monitor job performance of
Contractor's custodial staff to assure performance to required standards and be available to
the City's Project Manager at all times. This person must be able to communicate in both
written and verbal form with the City's Project Manager.
I. RESPONSIBILITY OF CONTRACTOR
The City assumes no responsibility whatsoever for loss or damage of equipment owned or
operated by the Contractor, his agents or employees. The entire responsibility for any and all
injury to the public, to individuals and to property resulting or indirectly caused by the
performance of the work hereunder must rest upon the Contractor, and he/she agrees to
indemnify and hold the City free and harmless from and against any and all liability, expense,
claims, costs, suits and damages arising out of negligence on the part of the Contractor.
J. PROPERTY DAMAGE
Any private or City property damaged or altered in any way during the performance of the
work under the contract shall be reported promptly to the City, and must be rectified in an
approved manner back to its former condition prior to damage at the Contractor's expense.
K. CONTRACTOR'S CONTACT
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 34
Scope Exhibit A
SPECIFICATION CITYWIDE CUSTODIAL SERVICES
Contractor must provide the City's Project Manager with telephone numbers of all
supervisory personnel related to the contract.
L. EMERGENCY SERVICES
Contractor response time to emergency cleaning must be within two (2) hours of notification
of said condition.
M. EQUIPMENT AND MATERIAL
Contractor must submit to the Project Manager for approval, a list of all equipment and
materials to be used in any City facility, prior to beginning of work to this contract.
N. BUILDING ALARMS
All building alarms must be activated once Contractor's staff has left and the facility is
vacated. Any false alarms caused by the Contractor, that are responded to by the Palo Alto
'Police Department, are subject to a service fee which will be deducted from the Contractor's
monthly invoice.
O. COLLECTION SERVICE DETAIL
See spreadsheet below.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 35
Exhibit B for Amendment #2
Fee Schedule
C-Way Custodian Services
Current
Facility Contract Price
Animal Services $821
Arastra Gateway $300
Art Center $2,309
Baylands Int. Center $513
Children's library $1,248
Children's Theater $1,590
City Hall $1,924
College Terrace Library $667
Community Theater $1,590
Development Center $1,283
Downtown Library $975
Golf Course Clubhouse $1,149
Golf Course Workshop $616
Jr. Museum $1,488
Landfill Office $718
Main Library $1,898
Mitchell Park Library $1,436
MSC Buildings $2,411
All Park Restrooms $3,571
Rinconada Pool $1,385
Utility Offices $2,945
Water Quality Buildings $1,796
300 Hamilton $0
Parking Lot Q $616
Parking Lot R $1,770
Parking Lot SIL $1,890
Parking Lot J $1,180
Monthly Total $38,089
Increase for
Additional
Collection
Services New Price
$0 $821
$0 $300
$0 $2,309
$0 $513
$0 $1,248
$0 $1,590
$2,880 $4,804
$0 $667
$0 $1,590
$72 $1,355
$0 $975
$0 $1,149
$0 $616
$0 $1,488
$0 $718
$0 $1,898
$0 $1,436
$769 $3,180
$0 $3,571
$0 $1,385
$0 $2,945
$0 $1,796
$60 $60
$0 $616
$0 $1,770
$0 $1,890
$0 $1,180
$3,781 $41,870
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Purpose
• Participate fully in services provided by GreenWaste to
do our part in assisting the community in its Zero Waste
and Climate Protection goals.
• Shift custodial service at employee work stations to
focus on the discarded material we generate the most of
-recycling.
• Create uniformity throughout City Facilities.
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What is Recyclable?
• Paper (e.g., newspaper, magazines, mail, books, cardboard,
paper boxes)
• Glass (e.g., bottles, jars)
• Metal (e.g., empty cans, foil, scrap metal)
• Bagged Plastic Bags, Film Plastics (e.g., pallet/shrink wrap,
shopping bags, bags from products packaged in bags)
• Plastics (e.g., bottles, containers, shelving, baskets, toys)
• Electronics (e.g., anything with a circuit board that it is no
issued by IT)
• Pallets (not in blue bin, but placed in designated areas for
pick-up)
Recyclables
(Blue Bin)
Old
• Employee transported to central location.
• Various and improvised recycling
receptacles at deskside.
New
• Uniform recycling receptacle at deskside.
• Custodial service at desk 1 xlwk.
Compostables
(Green Bin)
What is Compostable?
• Food: vegetables, fruit, grains, meat,
bones, dairy, dough, coffee grounds/filters,
tea bags
• Food-soiled paper: waxed cardboard,
paper towels/napkins/plates/cups/take-out
containers, bio-plastic compostable food
service ware
• Landscape/plant trimmings: grass, leaves,
pruning's, flowers, untreated lumber and
wood chips
• Starch-based bag liner
• Employee places their compostables in
the centrally located container within their
work area.
• Container is lined with a compostable bag
and serviced 5x1wk.
Garbage: What's left over?
• Chip bags
• Candy wrappers
• Latex/non-latex gloves
• Plastic sandwich wrap
• Broken dishes
• Rubber
• Styrofoam® (e.g., blocks, take-out containers, cups,
plates)
• Beverage boxes/pouches (e.g., Capri Sun® pouches,
juice/soup/soy milk boxes)
• Animal waste
Old
• Custodial service at desk.
• Large lined garbage can.
Garbage
New
• Replace garbage can with unlined mini bin.
• Employee places contents of mini bin in central
garbage can. Central garbage serviced 5x/wk.
Bathrooms
• Existing garbage receptacles will be converted to collect
compostables (e.g., paper towels) and be lined with a
compostable starch-based bag.
• A placard will be placed on the compostables receptacle.
• A small, lined garbage can (the cans formerly at
employee work stations), will be placed in each
bathroom to collect garbage (e.g., feminine hygiene
products, diapers).
Head Start
• Roll-out has begun to locations or groups not impacted
by C-Way contract:
-MSC Exterior Waste Stations: August
-RWQCP: August
-Fire Stations: September
-MSC Fueling Station: November
-Cubberley: December
-Next: Lucie Stern Community Center, Mitchell Park
Community Center
Outreach and Education
To Date
• New Employee Orientation
• City Climate Protection Team
• City Green Team: Palo Alto Staff Goes Green Campaign
(April-August 2009)
• At least 40 Presentations to more than 700 employees
since May 2009
Outreach and Education
Prior to Roll-out
• Acknowledge City staff for current efforts -positive
reinforcement.
• Assessed the needs of the diverse work groups by
visiting all 28 facilities.
• Purchase of bins, labels for work areas, development
of educational materials, coordination with Green
Waste on service levels, custodial service
coordination.
•
•
•
•
•
•
•
Outreach and Education
Roll-out
CMR for amending PW Facilities Custodial Contract goes to Council January 11! 2010. Roll-out of
service changes can begin when Purchasing finalizes contract changes. Ron-out will be phased-in
over a couple of months.
Administrative staff, City Green Team, Climate Protection Team, custodial staff and enthusiastic
employees will be tapped to assist with communication, answering frequently asked questions
and being the "eyes and ears" feedback loop to the ZW Program.
Each work group will have a point person to help facilitate communication between ZW and
employees.
Work group scheduled for roll-out will be contacted via email a couple of days in advance of roll
out to their work area.
Roll-out occurs after hours,when possible. Employees receive a brief memo, educational posters
and a "sweet" thank you (Le., chocolates).
ZW sends email after roll-out summarizing what has transpired and returns the morning after roll
out to answer questions.
FAQ
Outreach and Education
Post Roll-out
• Monitoring (e.g., work area, garbage enclosure)
• Feedback to work groups
• Share success stories and tips from employees,
kudos featuring employees or groups
• Ongoing and refresher education, available for
staff meetings.
• Light-hearted educational campaign
Commitment
• The Zero Waste Program is committed to working with
all facilities and staff to provide the tools for this
component of our Zero Waste effort and we
acknowledge that diverse and variable work functions
may require varied solutions.
• Zero Waste is a Council directive and we look to you to
emphasize that all staff fully participate.
• We are reachable by calling x591 O.
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