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HomeMy WebLinkAboutStaff Report 336-06City of Palo Alto City Manager’s Report TO: FROM: DATE: SUBJECT: HONORABLE CITY COUNCIL CITY MANAGER SEPTEMBER 18, 2006 6 DEPARTMENT: ADMINISTRATIVE SERVICES CMR: 336:06 APPROVAL OF A CONTRACT IN THE AMOUNT OF $102,235 WITH HEWLETT-PACKARD FOR OPERATING SYSTEM MAINTENANCE AND SUPPORT OF THE CITY’S HEWLETT-PACKARD SERVERS RECOMMENDATION This report recommends that Council: Approve and authorize the Mayor to execute the attached contract with Hewlett-Packard in the amount of $102,235 to provide operating system maintenance and support for the City’s Hewlett-Packard (HP) servers running HP/UX and MEP/IX, including the HP3000 and HP9000. Authorize the City Manager or his designee to approve the renewal for the following two years provided that the vendor is responsive to the City’s need and Council approves the funding for this contract. DISCUSSION The City is currently using the HP operating systems software on its HP3000 and HP9000 servers. HP is the only provider and software publisher of the HP Operating Systems, MPE/IX and HP/UX. HP provides software maintenance and support for the operating systems for the HP servers the City uses. There are no other vendors authorized to provide this maintenance or support since the operating systems are proprietary. No competitive selection process was undertaken since HP is the only provider of HP Operating System Support. The initial contract term will be for one year with the option of extending the contract for up to two 12-month periods for a maximum of 36 consecutive months. RESOURCE IMPACT Funds are included in the Administrative Services Information Technology 2006-2007 Operating Budget. CMR: 336:06 Page 1 of 2 ENVIRONMENTAL REVIEW Approval of this Contract Amendment does not constitute a project under California Environmental Quality Act (CEQA). Therefore, no Environmental Assessment is required. PREPARED BY: KB PAIGE \~ Senior Technologist, Information Technology Services DEPARTMENT HEAD APPROVAL: CITY MANAGER APPROVAL: ATTACHMENTS Attachment 1 : Contract Director, EMILY HARRISON Assistant City Manager Services CMR: 336:06 Page 2 of 2 Patsy Wallace HEWLET%PACKARD COMPANY 8000 Foothills Bird MS 5525 Roseville CA 95747-5636 ATTACHMENT 1 GLENN LOO CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 06/19/2006 Support Account Reference: PALOALTO24 IIP Reference Number: 41205607 Dear GLENN LOO: Enclosed you will find a Hewlett-Packard support service quote for you{ products. Review the services, support items, coverage dates addresses, and company contacts for accuracy. Please advise HP of any changes prior to submitting your purchase order. Prices will remain valid for 90-days. To order support services detailed in this package, please return billing authorization by ~hoosing one of the following convenient options. Subject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Option 1: Provide an open-+nded purchase order. An open-ended purchase orderallows HP to add products to your agreement as necessary, as well as renew your support from year to year. Cancellation of the support service agreement requires a 30-day written notice. Option 2: Option 3: Provide a purchase order for the coverage dates specified in the enclosed referenced proposal. Sign and return the attached Signature Authorization Method (SAM) form. Purchase orders must reference the HP Reference Number and the Support Account Reference. Applicable tax wili be added to all products. If your organization is tax-exempt, please send a copy of the tax exemption certificate. Hewlett-Packard values your business and looks forward to providing you with continued support. If you have any questions or require further assistance, please contact your Contract Admin. at !-800-386-1115 X56479 FAX 1-800-307-0361 Sincerely, Patsy Wallace Contract Admin. SIGNATURE AUTHORIZATION METHOD (SAM) The Signature Authorization Method (SAM) may be used to order Hewlett-Packard Company (HP) Support Services ONLY IF A PURCHASE ORDER IS NOT REQUIRED TO AUTHORIZE SERVICE DELIVERY AND REMIT PAYMENT. (1) Customer Information Company Name Equipment Location Address CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301-2531 (2) Contract Information - Check the 1-17P Reference number to accept one quote, or the AMP ID to accept all quotes attached: [ ] ~ Reference Number: 41205607 [ ]** AMP ID: ML 130132937 Support Account Reference: PALOALTO24 Coverage Period: 1010112006 - 0913012007 **The enclosed Support Account Overview dated on 06/1912006 sun~-narizes the quotes contained within the above AMP ID. Please. check if applicable: [ ] This contract is accepted with no revisions. If revisions are required, please contact your Contract Admin. A quote will.be re-issued to reflect your changes and associated pricing, if an~. A new SAM form will be provided for your authorization. [ ] Check here if your authorization is open-ended. This Support Agreement is for the period stated on HP’s quote. It will be extended without modification by consecutive terms of 12 months unless one of the partie{ gives written notice in accordance with the underlying business terms prior to the end of the respective 12 months. If modifications of the Support Agreement are necessary, HP will notify Customer in writing 60 days before the modifications are effective. Customer may terminate this Support Agreement within 30 days from receipt of notice. If Customer does not exercise this right of termination, this Support Agreement will be continued to the end of the current term with th~ modifications, and extended by consecutive 12-month term. Re-pricing will occur automatically Without further authorization.*** (3) Tax Information [ ] Taxable [ ] Tax Exempt Exemption #(Attach copy of certificate) (4) Payment Method Do not enclose Payment. Please select one of the following: [ ] Bill me: [ ] Annually [ ] Quarterly(must exceed $2400 annually) [ ] Semi-Annually(must exceed $2400 annually) [ ] Monthly(must exceed $2400 annually) [ ] Charge my credit card. Check one: [ ] Visa [ ] Mastercard [ ] American Express Credit Card Number Exp.Date Cardholder Name(Print) Cardholder’s Signature (5) Service Authorization and Terms and Conditions Customer’s signature on this form constitutes authorization for HP to invoice Customer for the service represented in the document(s) referenced in Section (2) above. Subject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Cancellation requires 30 days written notice. Payment is due 30 days from HP’s invoice date. Authorized Signature Date Invoice-To Address (if different from Equipment Location) Printed Name Title E-mail Address (6) Completed form should be returned to: Hewlett-Packard Company Patsy Wallace 8000 Foothills Blvd MS 5525 1-800-386-1115 X56479 Rosev.ille, CA 95747-5636 1-800-307-0361 (FAX) Phone/Fax Support Account Overview AMP ID: ML 130132937 Special Terms and Conditions No: A63309 Customer Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 I-Iewlett-Packard Address: HEWLETT-PACKARD COMPANY 8000 Foothills Blvd MS 5525 Roseville CA 95747-5636 Customer Contact: GLENN LOO Tel: (650) 329-2492 Fax: The quoted prices are valid for 90 days from: 07/05/2006 I-IP Contact: Patsy Wallace Tel: 1-800-386-1115 X56479 Fax: 1-800-307-0361 For more information on the format of this document visit www.hp.com/go/hpsdocsSubject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Your Support Access Options: -Visit our ’~eb site at <www.itrc.hp corn> for IT Professionals or < www.hp.com/go/bizsupport> for Business Professionals -Visit <www.esca.hp.com> to manage service agreement online or register to use Support Contract Ass stan~ (SCA) -For Support, please call: 888-761-7437 " Please have your Service Agreement ID and Product#/Serial# available to expediie your support experience. PALOALTO24 1032 1897 6630 10/01/2006 09/30/2007 USR41141CFPALOALTO4i032 6291 1903 10/01/2006 09/30/2007 SW Central HP3000PALOALTOEVASW1032 t435 3719 10/01/2006 09/30/2007 PALOALTOEVASWPALOALTOOVt!032 1363 8035 10/01_/2006 09/30/2007 OPEN VIEW 0S2 Total Excluding Taxes 250 HAMILTON AVE, PALO ALTO, 94301-2531 Smnmary of Charges Software Support-Labor Software Support-Materials Total Excluding Taxes Total excludes all taxes. If applicable, taxes will be added at the time of invoicing at .the.current tax rate. Total price includes all additions, deletions, warranties, discounts mad adjustments if applicable. Refer to the detail document for any applicable state & local tax 1,996.45t 7,994.88 514.80 396.00 10,902.12 6,484.44 4,417.68 10,902.12 Please refer to the payment schedule for prices to be invoiced yearly in advance. ’Print Date 0611912005 ,......: .... , . : Page Support Account Detail ’Special Terms and Conditions No: Your PO Reference: CCRN Number: 0321897661 A63309 Support Account Reference: PALOALTO24 HP Reference Number: 41205607 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Software Update Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Hardware Contact: Laura Pearce Tel: (650) 329-24-92 Fax: The quoted prices are valid for 90 days from: 07/05/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Service Agreement ID: 1032 1897 6630 For Support, please call: 888-761-7437 Co~ent: WSC~I Master Price Agreement A63309 HA107AC HP Software 24x7 Support *** Software Support *** A6144BR Adl.52AR B2491BA B249 IBAg2AH B9089AC T1086A HP Software Teclmical Unlinfited Support SW Technical Support SW Electronic Support 24 Hrs Std Office Days ¯ 24 Hrs Day 6 24 Hrs Day 7 Holidays Covered 2 Hr Remote Response Rmkt HP Serv rp5470 Enterprise Solution Rmkt PA8700+ 8?5MHz CPU flip serv rp54X0 MirrorDisk/UX License for Servers Per processor core license HP-UX HPg000 FOE w/o Sys PCL LTU SW COl~U’nand View SDM LTU A6144BR Ad152AR B2491BA B2491BA#2AH HP Software Updates Service Liceme to Use & SW SW Updates on CD Doc Updates on CD Rmkt HP Serv rp5470 Enterprise Solution Rmkt PA8700+ 875MHz CPU f HP serv rp54X0 MirrorDisk/UX License for Servers Per processor core license USR41141CF USR41141CF 1 2 l 2 2 I 1 2 1 2 17.34 23.12 0.00 5.28 5.90 43.76 i3.21 18.16 0.00 3.96 a) Standard warranty applies atier contract end date ilease refer to the payment schedule foi~ prices to be invoiced yearly in advance. :F6rmore information on thefdrmat of this d0cmnent visit wwwJap.com/go[hpsdocs Page: Special Terms and Conditions No: Your PO Reference: CCRN Number: 0321897661 A63309 B3920EA B3920EA#ABA B9089AC T1086A HP-UX lli vl HP9000 FOE Media U.S. - English localization HP-UX HPg000 FOE w/o Sys PCL LTU SW Command View SDM LTU Discounts. Government Header Discount % -14% Pre Payment HdrDisc % -4 % 1 1 2 I 0.00 0,00 6.74 28.90 28.22- 6.91- Sunmaary of Charges So ftware Support-Labor Software Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at curr~nt rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applicabIe. 95_40 0.00 70.97 5.86 i72.23 Hardware products under warranty A6144BR Rmkt lip Serv rp5470 Enterprise Solution A6152AR Rmkt PA8700 + 875MHz CPU f HP serv rp54X0 USR4114ICF 04/22/2005 05/13/2008a) 04/22/2005 05/13/2008a) 1 2 a) Standard warranty applies after conlracl en6 dalePlease refer to the__p_gy_ment schedule for prices to be invoiced yearly in advance. lPrintedon: 06/!9/2006 , ¯ :Formbre k,-fformation on the format of this documen~visit ~wvW.hp.com/go/hpsdocs :, .... : - .. . ¯ : - Support Accom t Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326291194 A63309 Support Account Reference: PALOALTO4 HP Reference Number: 41113348 Equipment Address: City of Palo Alto 250 Hamilton Ave Palo Alto CA 94301-2531 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 Hardware Contact: NANCY STOUT Tel: (650) 329-2673 Fax: The quoted prices are valid for 90 days from: Coverage from: 1010112006 to: 09/3012007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Service Agreement ID: 1032 6291 1903 Cormnent: WSCAII Master Price Agreement A63309 HA107AC li’P Software 24x7 Support *** Software Support *** Software Technic~l UnJJm.ited Support SW Technical Support SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 Holidays Covered 2 Hr Remote Response 3265IA 32651 A//449 31500A 36920B 30138A 36368A 32244A 32246A Fundamental Operating Software Please note HP can no longer support this item from: 12/31/2008 MPE/LX Lic for use on Series 949 Please note liP can no longer support tiffs item from: 12/31/2008 COBOL II/iX compiler, LTU Please note liP can no longer support this item from: 12/31/2008 NS3000/iX license, sw, and documentation Please note liP can no longer support this ite~n from: 12131/2008 TRANSACT/iX Please note liP can no longer support this item from: 12/31/2008 System Management Core Plus Manual Set Please note lip can no longer support this item front: 12/31/2008 Dictionary/V Please note liP can no l~nger support ttds item from: 12/31/2008 [NFORM/V Please note liP can no longer support this item from: 12131/2008 1 i 1 1 l i 1 l 0.00 183.28 24.77 18.99 64.40 0-00 37.98 37.98 Please refer to the payment schedule f~r prices to be invoiced yearly in advance.Ierin(ed on: 06/t9i2006 " ": ’ ¯ "" "[ :’ :""- i ’-" ¯" ’-" For more information orrthe format of:this document visitwww~hp.com!go/hpsdocs Page: 4 / 11 ] Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326291194 A63309 B5427BA 100Base T so,ware, license, and manual 1 0.00Please note HP can no longer support tiffs item from: 12/31/2008 B5427BA,#310 System License for HP 3000 Tier 1 SPUs 1 6.60Please note I-IP can no longer support this item from: I2/31/2008 A2938AW HP 9000 Model E35 Server 1 33.02 I-[P Software Updates Service License to Use & SW Updates HP Recommended SW Upd Method HP Recomm&nded Doc Upd Method 3265IA 32651Ag449 31500A 36920B 30138A 36368A 36368A#ABA 36370A 32244A 32246A B5427BA B5427BA#310 A2938AW Fundamental Operating Software Please note FIP can no longer support this item from: 12/3112008 MPE/iX Lic for use on Series 949 Please note HP can no longer s~pport this item from: 12/31/2008 COBOL II/iX compiler, LTU Please note HP can no longer support this item from: 12/31/2008 NS3000/iX license, sw, and documentation Please note HP can no longer support this item from: 12/31)2008 TRANSACT/iX Please note HP can no longer support this item from: I2/3~./2008 System Management Core Plus ManRal Set Please note HP can no longer support this item from: I2131/2008 U.S. - English localization Please note ftP can no longer support this item from: 12/31/2008 Prograrmning Core Plus Manual Set Please note ItP can fi~ longer support this item from: I2/31/2008 Dictionary/V Please note HP can no longei- support this item fi’om: I2/31/2008 INFORM/V Please note HP can no longer support this item from: 12/3112008 100Base T software, license, and manual Please note HP can no longer support this item from: 12/31/2008 System License for HP 3000 Tier i SPUs Please note HP can no longer support this item from: 1.2/31/2008 HP 9000 Model E35 Server Discom~ts Government Header Discoun~ % -14% Pre Payment HdrDisc % -4 % 0.00 0.00 i8.16 24.77 42.93 0.00 37.15 19.8i 42.93 42.93 0.00 4.95 25.59 Please refer [o the payment schedule for prices to be invoiced yearly in advance.l Printed on: 0~1!912006 ~ ".." .’-’:::/.. - ". -. .’, For more infm-n:iafignoh £he format of this document visi~:www.hp:com/go!hpsdocs - ’ Special Terms and Conditions No: A63309 Your PO Reference: CCRN Number: 0326291104 Summary of Charges Software Support-Labor Software Support-Labor Tax CA Software Support-Materials Software SulSport-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. TotaI price includes all additions, deletions, warranties, discounts and adjustments if applicable. 407.02 0.0~ 259.22 21.38 687.62 Please refer to th8 payment schedule for prices to be invoiced yearly in advance. Printed on: 0611912006 " " .’ For more information’on the format of thisdocument visit www.hp.con~/go/hpsdocs Page: Suppoct .Account Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0321435372 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Support Account Reference: PALOALTOEVASW HP Reference Number: 41205608 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94303-2531. Hardware Contact: GLENN LO0 Tel: (650) 329-2492 Fax: The quoted prices are valid for 90 days from: 07/05/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: GLENN kOO Tel: (650) 329-2492 Fax: Service Agreement ID: 1032 1435 3719 For Support, please call: 800-633-3600 Comment: WSCAII Master Price Agreement A63309 HA106AC HP Software Support *** Software Support *** B6961AA B6963AA HP Software Technical Urdimited Support SW Technical Support SW Electronic Support Std Office Hrs Std Office Days 2 Hr Remote ReSponse OV Data Protector Cell Manag Win. LTU CD OV Data Protector Drive Windows etc LTU HP Software Updates Service License to Use & SW Updates HP Recommended SW Upd Method HP Recornmended Doc Upd Method B6961AA B6963AA OV Data Protector Cell Manag Win. LTU CD OV Data Protector Drive Windows etc LTU Discounts Government Header Discount % -iz~% Pre Payment HdrDisc% -4% 1 3 1 3 6.60 14.85 6.60 14.85 7.28- 1.82- ~orefer to the payment schedule for prices to be invoiced yearly in advance n:0611912006-i :’" . ¯ .::.[.:. ~... :...~:.- . . " For more information on the format if t~s documer~t visi~ Www.hp,com/go/hpsdocs :Page: 7 )]l Special Terms and Conditions No: Your PO Reference: CCRN Number: 0321435372 Summaary of Charges Software Support-Labor Software Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate,, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applicable. 21.45 0.00 21.45 1.76 44.66 Please refer to the payment schedule for prices to be invoiced yearly in advance. l. Printed on:06119/2006 . :. .. . .. For more jrffgrmatiofi ontIie:fdt:mato~ tlais document visit wW~v.hp.com/go/hpsdocs Page: Support Account DetaiI Special Terms arid Conditions No: Your PO Reference: CCRN Number: 0321363802 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 A63309 Support Account Reference: PALOALTOOV1 HP Reference Number: 41202882 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94303-2531 Hardware Contact: laura Pearce Tel: {650) 329-2492 Fax: The quoted prices are valid for 90 days from: 07104/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Ser~,ice Agre#ment ID: 1032 1363 8035 " For Support, plea)e call: 800-633-3600 i::iiii~iiii!:::~4:i::!!:.i: ~::: !::;~;..~::::~:~:: ;~::~ ,.:,~:.: :::: ~ ::~:::.~ :::::::::::::::::::::::::::::::::: :.. :.::.:..:.:~:.:~:::<..~::. ~:. HA106AC HP Software Support *** Software Support *** B6961AA B6963AA HP Software Technical Unlimited Support SW Technical Support SW Elecn-onic Support Std Office Hrs Std Office Days 2 Hr Remote Response OV Data Protector Cell Manag Win. LTU CD OV Data Protector Drive Windows etc LTU B6961AA B6963AA HP Software Updates Service License to Use & SW Updates. HP Recommended SW Upd Method HP Recommended Doc Upd Method OV D~ta Protector Cell Manag Win. LTU CD OV Data Protector Drive Windows etc LTU Discotmts Govemmdnt Header Discount % -!4% Pre Payment HdrDisc% -4% 1 2 1 2 6.60 9.90 6.60 9.90 5.60- 1.40- Please refer to the payment schedule for prices to be invoiced yearly in advance. ~’rinig~l oni 0611912006 .", ¯ "" ... : . -....:. " . " " " :" "7 "" ’’.""’Foi" mbre inforr~ation on the format of this d0cumentvisit.~a, ww.hp.com/g0k~psdocs .: Special Terms and Conditions No: Your PO Reference: CCRN Number: 0321363802 A63309 " Sunm~ary of Charges Software Support-Labor Software Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes h~ive been added at cubrent rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applical~le. i6,50 0.00 16.50 1.37 34.37 Please refer to the payment schedule fo~- p~ices to be invoiced yearly in advance. I" Printed on: 06119/200~¯ 2 ..’ "’ ¯" ";.":ZI. ’ "i’¯" "For more information on the. !~0rmflt of :tbJ~ dgcfihai~nt visit www. hp.comJgo/hpsdocs Page Patsy Wallace HEWLETT-PACKARD COMPANY 8000 Foothills Bird MS 5525 Roseville CA 95"747-5636 GLENN LOG CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 0611912006 Support Account Referencel PALOALTO20 ~ Reference Number: 41113349 Dear GLENN LOG: Enclosed you will find a Hewlett-Packard suppor~ service quote for your products. Review the services, support items, coverage dates, addresses, and company contacts for accuracy. Please advise HP of any changes prior to submitting your purchase order. Prices will remain valid for 90-days. To order support services detailed in this package, please return billing authorization by choosing one of the following convenient options. Subject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Option I: Provide an open-ended purchase order. An open-ended purchase order allows HP to add products to your agreement as necessary, as well as renew your support from year to year. Cancellation of the support service agreement requites a 30-daywritten notice. Option 2: Provide a purchase order for the coverage dateg specified in the enclosed referenced proposal. Option 3: Sign and return the attached Signature Authorization Method (SAM) form. Purchase orders must reference the HP Reference Number and the Support Account Reference. Applicable tax will be added to all products. If your organization is tax-exempt, please send a copy of the. tax exemption certificate. Hewlett-Packard values your business and looks forward to providing you with continued support. [f you have any questions or require fnrther assistance, please contact your Contract Admin. at 1-800-386-l 115 X56479 FAX 1-800-307-0361 Sincerely, Patsy Wallace Contract Adn~n_ SIGNATURE AUTHORIZATION METHOD (SAM) The Signature Authorization Method (SAM) may be used to order Hewlett-Packard Company (HP) Suppor~ Services ONLY IF A PURCHASE ORDER IS NOT REQUIRED TO. AUTHORIZE SERVICE DELIVERY AND REMIT PAYMENT. (1) Customer Information - Company Name Equipmen~ Location Address CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301-2531 (2) Contract Information - Check the I-It’ Reference number to accept one quote, or the AMP ID to accept all quotes a~tached: [ ] I-IP Reference Number: 41113349 [ ]** AMP I-D: 245644484G MCSupport Account Reference: PALOALTO20 Cov.erage Period: 10/01/2006 - 09/30/2007 **The enclosed Support Account Overview dated on 06/19/2006 summarizes the quotes contained within the aboveAMP ID. Please check if applicable: [ ] This contract is accepted with no revisions. If revisions are required, please contact your Contract Admin. A quote will be re-issued to reflect your changes and associated pricing, if any. A new SAM form will be provided for your authorization. [ ] Check here if your authorization is open-ended. This Support Agreement is for the period stated on HP’s quote. It will be extended without modification by consecutive terms of 12 months unless one of the parties, gives written notice in accordance with the underlying business terms prior to the end of the respective 12 months. I~ modifications of the Support Agreement are necessary, HP will notify Customer in writing 60 d~ys before the modifications are effective. C.ustomer may terminate this Support Agreement within 30 days from receipt of notice. If Customer does not exercise this right of termination, this Support Agreement will be continued to the end of the current term with the modifications, and extended by consecutive 12-month term. Re-pricing will occur automatically without further authorization.*** (3) Tax Information [ ] Taxable [ ] Tax Exempt Exemption #iAttach copy of certificate) (4) Payment Method Do not enclose Payment. Please select one of the following: [ ] Bill me: [ ] Annually [ ] Quarterly(must exceed $2400 annually) . [ ] Semi-Annually(must exceed $2400 annually) [ ] Monthly(must exceed $2400 armualiy) [ ] Charge my cre~lit card. Check one:[ ] Visa [ ] Mastercard [ ] American Express Credit Card Number Exp.Date Cardholder Name(Print) Cardholder’s Signature (5) Service Authorization and Terms and Conditions Customer’s signature on this form constitutes authorization for .HP to invoice Customer for the service represented in the document(s) referenced in Section (2) above. Subject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Cancellation requires 30 days written notice. Payment is due 30 days from HP’s invoice date. Authorized Signature Date Invoice-To Address (if different from Equipment Location) Printed Name Title E-mail Address (6) Completed form should be returned to: Hewlett-Packard Company Patsy Wallace 8000 Foothills Blvd MS 5525 1-800-386-1115 X56479 Roseville, CA 95747-5636 1-800-307-0361 (FAX) Phone/Fax Support Account Overview AMP ID: 245644484G MC Special Terms and Conditions No: A63309 Customer Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 Hewlett-Packard Address: HEWLETT-PACtCARD COMPANY 8000 Foothills Blvd MS 5525 Roseville CA 95747-5636 Customer Contact: GLENN LO0 Tel: (650) 329-2492 Fax: The quoted prices are valid for 90 days from: 07/01/2006 I-l]P Contact: Patsy Wallace Tel: 1-800-386-1115 X56479 Fax: 1-800-307-0361 For more information on the format of this document visit www.hp.com,/go/hpsdocsSubject to HP Single Order Terms for Support or purchase agreement with HP and if applicable, Exhibit E24. Your Support Access Options: -Visit our web site at < www.itrc.hp.com> for IT Professionals or < www.hp.com/go/bizsupport> for Business Professionals " -Visit <www.esca.hp.com> to manage service agreement online or register to use Support Contract Assistant (SCA) -For Support, please call: 800-633-3600 Please have your Service Agreement ID and PrOduct#/Serial# available to expedite your support experience. PALOALTO20 PALOA~TO22 PALOALTO1 PALOALTO7 PALOALTO5 PALOALTO6 PALOALTOI0 i032 629I 2096 10/01/2006 09/30/2007 HAIl. IAC SRVR CORE 47,625.601032 6291’6237 10101/2006 09/30/2007 HAlllAC SRVR EXT 6,.875.76i032 6556 8506 10/01/2006 09/30/2007 HAIllAC SRVR EXT 7,846.44I03.2 6544 8110 10/01/2006 09/30/2007 HAIIlAC SRVR EXT 4,180.801032 650.4 2721 10/01/2006 09/30/2007 HA111AC SRVR EXT ¢,692.22I032 6503 9305 10/01/2006 09/30/2007 HAll 1AC SRVR EXT ? 7,809.391032 6561 5832 10/01/2006.09/30/200:7 HAl! 1AC SRVR EXT \7,809.39 Total Excluding Taxes i2ITY OF PALO ALTO Sun,mary of Charges Mission Critical Advisory Service Software Support-Labor Software Support-Materials Total Excluding Taxes Total excludes all taxes. Ifapplicable, taxes will be added at the time Of invoicing at the current tax rate. Total price includes all additions, deletions, warranties, discounts and adjustments if applicable. Refer to the detail document for any applicable state & local tax 88,839.60 28,790.16 34,364.76 25,684.68 88,839.60 Please refer to the payment schedule for prices to be invoiced yearly in advance. "Print Dine 06/19/2006 .. - " ¯ . . . Page I /.l~ Support Account Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326291204 A63309 Support Account Reference: PALOALTO20 HP Reference Number: 4~ 113349 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Software Update Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 ,Hardware Contact: NANCY STOUT Te1:1650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10101/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-:2673 Fax: Service Agreement ID: 1032 6291 2096 For Support, please call: 800-633-3600 Conwnent: WSCAII Master Price Agreement A63309 HAlllAC HP Proactive 24 Service *** Environmental Services *** [-IP Mission Critical Service Envirom-nent Services Server S~rvices 1,839.44 Discounts Government Header Discount % -14% Pre Payment HdrDisc % -4% *** Software Support *** HP Software Teclmical Unlimited Support SW Technical Support SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 ¯ 24 Hrs Day 7 Holidays Covered 2 Hr Remote Response A6144B HP server rp5470 Enterprise Solution USR42373EA A6805A PA8700 750MHz CPU for HP srvr rp54X0 6F20246896 A6805A PA8700 750MHz CPU for HP srvr rp54X0 6F20246898 A6805A PA8700 750MHz CPU for HP srvr rp54X0 6F20263706 A6805A PA8700 750MHz CPU for HP srvr rp54X0 6F20264063 1 1 1 i 1 15.60 10.~,i 10.41 10.41 i0.41 ~k~ease refer to the pavment schedule for prices to be invoiced yearly in advance. rinted~rc-i?6/t9/2006 ".’" " "" : - . ""..’ -" ":.... ¯i::" ~_~ FoE;m0re ihfoimation on the format or tltis.doctmaen~ visit www.hp.c0m/go/hpsdo~s ¯.. :: .: -" i.. ~age: 2 / 19 Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326291204 A63309 A6795A A6795A A6795A A6795A B7994AA B9093AC B390IBA J4240AA J4240AA,q2A 1 B7885BA B695IAA B6953AA B6955BA B7885BA TI005A B5140BA B5140BA T1086A 165989-B25 PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter HP-UX 1 li vl Mission Critical OE Media HP-UX HP9000 MCOE w/o Sys PCL LTU HP C/ANSI C Developer Bundle Server LTU HP Auto-Port Aggregation Media Server license ServiceGuard Extension for SAP LTU OV Data Protector Cell Manager HP-UX LTU OV Data Protector one Drive UNIX etc LTU OV Data Protector On-line ext. UNIX LTU ServiceGuard Extension for SAP LTU Secure Manager Virtual Array 1 TB LTU ServiceGuard NFS Toolkit License ServiceGuard NFS Toolkit License StorageWorks Command View SDM LTU SP WIN 1 LIC/CD 4.0C ALL 6466143380 6466143591 6466140620 6466141052 0.00 0.00 0.00 0.00 0.00 54.96 0.00 0.00 2.68 348.80 49.54 131.28 237.76 174.40 34.68 4.30 2.15 87.52 28.90 Software Updates Service License to Use & SW Updates SW Updates on CD Doc Updates on CD A6144B A6805A A6805A A6805A A6805A A6795A A6795A A6795A A6795A A5506B A5506B A5506B A5506B B7994AA B7994AAgABA Bg093AC B390IBA J4240AA J4240AAg2A1 B7885BA B6237AA B6951AA B6953AA HP server rp5470 Enterprise Solution PA8700 750MHz CPU for HP srvr rp54X0 PA8700 750MHz CPU for HP srvr rp54X0 PA:8700 750MHz CPU for HP srvr rp54X0 PA8700 ;]50MHz CPU for HP srvr rp54X0 PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter PCI 2GB Fibre Channel Adapter PCI 4 Port 100Base-TX LAN Adapter PCI 4 Port 100Base-TX LAN Adapter PCI 4 Port 100Base-TX LAN Adapter PCI 4 Port 100Base-TX LAN Adapter liP-UX lli vl Mission Critical OE Media U.S, - English localization HP-UX liP9000 MCOE w/o Sys PCL LTU HP C/ANSI C Developer Bundle Server LTU lip Auto-Port Aggregation Media Server license ServiceGuard Extension for SAP LTU HP C/ANSI C Developers Bundle Manuals OV Data Protector Cell Manager IIP-UX LTU OV Data Protector one Drive UNIX etc LTU USR42373EA 6F20246896 6F20246898 6F20263706 6F20264063 6466143380 6466143591 6466140620 6466141052 1739916 1739908 1743652 1743648 Please refer to the payment schedule for prices to be invoiced yearly in advance. For more informatigti.0ri the foi’niat of this docuii3~nt.visit www.hp.cmWgo)hpsd0cs. 1 11.88 1 8.17 i 8.17 1 8.17 1 8.17 i 0.00 1 0.00 1.0.00 1 0.00 I 0.00 1 0.00 l 0.00 1 0.00 2 0.00 2 0.00 4 78.16 2 0.00 1 0.00 1 3.22 2 268.32 1 3.75 1 33.02 3 86.70 Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326291204 A63309 B6955BA B7885BA T1005A B5140BA BS140BA T1086A ~65989-B25 OV Data Protector On-lineext. UNIX LTU ServiceGuard Extension for SAP LTU Secure Manager Virtual Array 1 TB LTU ServiceGuard NFS Toolkit License ServiceGuard NFS Toolkit License StorageWorks Command View SDM LTU SP WIN 1 LIC/CD 4.0C ALL Discounts Goverrtment Header Discount % -14% Pre Payment HdrDisc % -4 % 4 1 1 2 1 2 1 158.52 134.16 23.12 3.22 1.6I 57.80 18.99 Summary of Charges Mission Critical Advisory Service Mission Critical Advisory Service Tax CA Software Support-Labor Sdftware Support-Labor Tax CA Software Support-Materiats Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price indludes all additions, deletions, warranties, discounts and adjustments if applicable. 1,839.44 0.00 1,214.21 0.00 915.~t5 75.50 4,044.30 Please refer to the payment schedule for prices to be invoiced yearly in advance.i Pri~teO on.’- 06/1912006-,:...’.’.;..- " 7 ’: " ¯ "" . .......; .; . "¯¯ ’" For more information on:ihe~orh~a~ of:.fl~s d6dument-!~isit;w{vw.hp,com/golhpsdocs .. . .... Support Acc um Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326556850 A63309 Support Account Reference: PALOALTO1 HP Reference Number: 41126121 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94303-2531 Hardware Contact: NANCY STOUT Tel: 1650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Te1:(650) 329-2673 Fax: Service Agreement ID: 1032 6556 8506 Fo~" Support, please call: 800-633-3600 Comment: WSCAII Master Price Agreement A63309 HAlllAC HP Proactive 24 Service *** Environmental Services *** HP Mission Critical Service Proactive Server Extensions 93.29 Discomats Goverrmaent Header Discount % -14 % Pre Payment HdrDisc % -4 % 15.82- 3.89- *** Software Support *** HP Software Technical U~gLnfited Support SW Technical Support SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 Hotidays Covered 2 Hr Remote Response A3284A A4872A B3919EA B3919EA#AOS B3901BA B3901BA HP 9000 K460 Server w/128 MB ECC memory 240MHz PA-RISC 8200 CPU with 4 MB cache HP-UX Operating System License, Servers HP-UX Unlimited user/upgrade from 2 user HP C/ANSI C Developer Bundle Server LTU HP C/ANSI C Developer Bundle Server LTU I i i i I 193.19 12.38 0.00 100.72 4.13 4.13 Please refer to the payment schedule for prices to be invoiced yearh, in advance. ¯ P)i~tq~l ~n: ~/19i2006 : , .:> "" " Fgi-:.morelinfori~5-tion on the format.of tiffs do~mnent visit www.hp.com/go/hpsdocs . .: ": " : -page:7 119 Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326556850 A63309 B2491BA MirrorDisk/UX License for Servers 1 0.00 B249IBA MirrorDisk/UX License for Servers 1 0.00 B2491BA#AE5 System license for HP 9000 tier 2 SPUs 2 29.72 B3913DB ttP aC+ + LTU for Servers 1 7.43 HP Software Updates Service License to Use & SW Updaies SW Updates on CD Doc Updates on CD A3284A A4872A B3919EA B3919EA#AGS B3920EA B39~0EA#ABA B6237AA B3901BA B3901BA B2491BA B2491BA B2491BA.#AE5 B3913DB HP 9000 K460 Server w1128 MB ECC memory 240MHz PA-RISC 8200 CPU with 4 MB cache HP-UX Operating System License, Servers HP-UX Unlimited user/upgrade from 2 user HPTUX OE ili vl Server Media U.S. - English localization HP C/ANSI C Developers Bundle Manuals HP C/ANSI C Developer Bundle Server LTU HP C/ANSI C Developer Bundle Server LTU MirrorDisk/UX License for Servers .MirrorDisk/UX License for Servers System license for HP 9000 tier 2 SPUs HP aC+ + LTU for Servers 1 1 1 1 I I 1 1 1 I 1 2 i 146.13 9.91 0.00 0.00 0.00 0.00 5.78 9.08 9.08 0.00 0.00 23.12 5.78 Discounts Government Header Discount % -14% Pre Payment Hd rDisc % -4 % 95.06- 23.36- Sunamary of Charges Mission Critical Advisory Service Mission Critical Advisory Service Tax CA Software Support-Labor . Soflwat:e Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUD [NG TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applicable. 93.29 0.00 351.70 0.00 208.88 17.24 671,11 Please refer to the payment scheduIe for prices to be invoiced yearly in advance. .: .vor.i~o~i~:~;:i-ination 0n,tile-format of-this:docun-ieat visit ww’~v:hp!~onffgb/iapsdoc~ " i..(.i, Paae: 8 ./ 19 Support Account Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326544810 A63309 Support Account Reference: PALOALTO7 HP Reference Number: 41126436 Equipment Address: Ciiy of PaIo Alto 250 Hamilton Ave Palo Alto CA 94301-2531 Software Update Address: CITY .OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 Hardware Contact: NANCY STOUT Tel: (650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Service Agreement ID: 1032 6544 8110 For Support, please call: 800-633’3600 Comment: WSCAII Master Price Agreement A63309 HAlllAC HP Proactive 24 Service *** Envirormaenta[ Services *** HP Mission Critical Service Proactive Server Extensions 93.29 Discounts Government Header Discount % -14 % Pre Payment HdrDisc% -4% 15.82- 3.89- *** Software Support *** HP Software Tecbmical Unlimited Support SW Technical Support SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 Holidays Covered 2 Hr Remote Response A2438A B3919EA B3919EAYAGN B6131AA HP 9000 Series 800 Model H40 HP-UX Operating System License, Servers HP-UX 32 user level/upgrade from 2 user OV GlancePlus Pak Tier One, LTU HP Software Updates Service 1 I l 1 83.39 0.00 50.36 35.50 Please refer to the payment schedule for prices to be invoiced yearly in advance. Printed’on: 06/19/2006 ¯ .~..i:i ’ .-’. :" . : ": : ’ .::.’: ¯ ..[’, .’" .. :" ’ . " ’ " " i" ’ " " . -. ,i , For . move information oft the format of- thiS, d0cumdnt ...... visit www-hp.com/. go/hp,.sdocs .. .... " ¯"Pa~e:" 9 ) 19 Special Terms and Conditions No: A63309 Your PO Reference: CCRN Number: 0326544810 License to Use & SW Updates SW Updates on.CD Doc Updates oft CD A2438A B3919EA B3919EAo#AGN B3920EA B3920EA.#ABA B6131AA B3701AA HP 9000 Series 800 Model H40 HP-UX Operating System License, Servers HP-UX 32 user level/upgrade from 2 user HP-UX OE 11i vl Server Media U.S. - English localization OV GlancePlus Pak Tier One, LTU HP OV GlancePlus Pak HPg000 Server Media Discounts Govet-mnent Header Discount % -14% Pre Payment HdrDisc % -4 % 1 1 i 1 1 1 1 65.22 0.00 0.00 0.00 0.00 20.64 0.00 43.26- 10.63- Summary of Charges Mission Critical Advisory Service Mission Critical Advisory Service Tax CA Software Support-Labor Software Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applicable. 93.29 0.00 169.25 0.00 85.86 7.09 355.49 Support Accoum Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326504270 A63309 Support Account Reference: PALOALTO5 HP Reference Number: 41123892 Equipment Address: City of Palo Alto 250 Hamilton Ave Palo Alto CA 94301-2531 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94303-2531 Hardware Contact: NANCY STOUT Tel: (650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10/01/2006 to: 09/30/2007 SoRware Contact: NANCY STOUT Teh(650) 329-2673 Fax: Service Agreement ID: 1032 6504 2721 For Support, plea~d call: 800-633-3600 Comment: WSCAU Master Price Agreement A63309 HAlllAC HP Proactive 24 S~rvice *** Envirortmental Services *** I-i-P Mission Critical Service Proactive Server Extensions .1 " --~ 93.29 Discounts Government H~ader Discount % -14% Pre Payment HdrDisc% -4% 15.82- 3.89- *** Software Support *** HP Software Technical Unlimited Support SW Technical Support " SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 Holidays Covered 2 Hr Remote Response A487-2A 240MHz PA-RISC 8200 CPU with 4 MB cache A4872A 240MHz PA-RISC 8200 CPU with 4 MB cache A4872A 240MHz PA-RISC 8200 CPU with 4 MB cache A4872A 240MHz PA-RISC 8200 CPU with 4 MB cache A4872A 240MHz PA-P,.ISC 8200 CPU with 4 MB cache B3919EA HP-UX Operati~ag System License, Servers ~ 1 i 1 1 1 1 12.38 12.38 12.38 i2.38 12.38 0.00 Please refer to the_payment... schedule for prices to .... be invoiced yearly in advance. "Print.e~I..~rt.:i0611g/2906- ’. !:’~ ~, : ).. ~’i .:." :’ 7...: ii ,.: " : :: j’ . i.i. : "~ ’ ::7 i " ..’-) ¯ (.:. Fhi" more information ort.the.f6rmat ofttiisd0cument:visit www.hp.com/~0Yilp~docs ":. ’ . ’.. -.... Page: I1.{ 19 Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326504270 A63309 B3919EA#UAI 2 user license 1 I1.56J3620BA100Base-T LAN Adapter License, K & T 12131/2006 2 0.00Please note HI? can no longer support this item from: 12/31/2006 J3620BA#AE5 System ficense for ItiP 9000 tier 2 SPUs 12/3112006 2Please note FIP can no longer support this item from: 12/31/2006 A3284A HP 9000 K460 Server w/128 MB ECC memory 1 4.96 Q.~g ,,.~ 193.19 HP Software Updates Service License to Use & SW Updates SW Updates on CD Doc Updates on CD B3920EA A4872A A4872A A4872A A4872A A4872A B3920EA#ABA B3919EA B3919EA.#UA1 J3620BA J3620BA#AE5 A3284A HP-UX OE lli vI Server Media 240MiHz PA-RISC 8200 CPU with 4 MB cache 240MI-Iz PA-RISC 8200 CPU with 4 MB cache .240M/-Iz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache 240M!-Iz PA-RISC 8200 CPU with 4 M2B cache U.S. - English localization HP-UX Operating System License, ~er,(ers 2 user license 100Base-T LAN Adapter License, K & T Please note HP can no longer support this item from: 12/31/2006 System license for I-IP 9006 tier 2 SPUs Please note ItP can no longer support this item from: 12/31/2006 HP 9000 K460 Server w/128 M]3 ECC memory Discounts Government Header Discount % -14% Pre Payment HdrDisc% -4% 1 1 1 1 1 1 1 1 1 .12/31/2006 2 0.00 9.91 9.91 9.9I 9.91 9.91 0.00 0.00 0.00 0.00 I46.i3 79.80- I9.61- Sunmaary of Charges Mission Critical Advisory Service Mission Critical Advisory Service Tax CA Software Support-Labor Software Siapport-L~bor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, winrarities, discounts and adjustments if applicabld. 93.29 x, 0.00 271.6I 0.00 198.98 16.42 580.30 Please refer to the payment schedule for prices to be invoiced yearly in advance. Support Account Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326503930 A63309 Support Account Reference: PALOALTO6 HP Reference Number: 41123786 Equipment Address: City of Palo Alto 250 Hamilton Ave Palo Alto CA 94301-2531 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94301 Hardware Contact: NANCY STOUT Tel: (650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Service Agreement LD: 1032 6503 9305 For Support, please call: 800-633-3600 . Corrtment: WSCAII Master Price Agreement A63309 HAlllAC HP Proactive 24 Service *** Environmental Services *** HP Mission Critical Service Proactive Server Extensions 93.29 Discounts Government Header Discount % -14% Pre Payment HdrDisc% -4% 15.82- 3.89- *** Software Support’*** HP Software Teclmical Unlimited Support SW Technical Support. SW Electronic Support 24 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 HoLidays Covered 2 Hr Remote Response A3284A A4872A A4872A A4872A B3919EA B3919EA#UAi HP 9000 K460 Server w1128 MB ECC memory 240MHz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-PJSC 8200 CPU with 4 MB cache 246MHz PA-RISC 8200 CPU with 4 MB dache HP-UX Operating System License, Servers 2 user license i 1 1 1 i 1 193.19 ¯ 12.38 I2.38 12.38 0.00 11.56 Please refer to tt-ie paYment schedule for prices to be invoiced yearly in advance. Printed.bni.06/Igl)2006 :’.-::Zi.. .." 7.. :.L ".."-:.:-i~ ! :: ....i .- . -" ’’ .’"" ..."" ’ . <. ....¯ :i.:::: ’ " "’~.!:"7>.~ ;::. :. ¯’’""" " " ’ ’ "For mo;re Enfbfmati6n bn the.format.df:(his d]0curnent visit www.hp.com/go/hpsd~cs Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326503930 A63309 13620BA J~620BAYAE5 B2491BA B2491B A.#AE5 B6132AA B3913DB 100Base-T LAN Adapter License, K & T Please not~ HP can no longer support tiffs item from: 12/31/2006 System license for HP 9000 tier 2 SPUs Please note IIP can no longer Support this item from: 12131/2006 MirrorDisk/UX License for Servers System license for HP 9000 tier 2 SPUs HP OV GlancePlus Pak Tier Two, LTU HP aC+ + LTU for Servers A3~84A A4872A A4872A A4872A B3919EA B3919EA#UA1 B3920EA B3920EAJiABA B3921EA B3921EA~AVL J3620BA J3620BAgAE5 92491BA B249IBA$’AE$ B6132AA B3701AA B3913DB HP Software Updates Service License to Use & SW Updates SW Updates on CD Doc Updates on Paper HP 9000 K460 Server w/128 MB ECC memory 240MHz PA-RISC 8200 CPU .with 4 MB cache 240MHz PA-RI~C 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache HP-UX Operating System License, Servers 2 user license HP-UX OE lli vl Server Media , U.S. - English localization HP-UX version 11.0 manuals CDE general usage manuals 100Base-T LAN Adapter License, K & T Please note HP can no louger support tiffs item from: 12/3112006 System license for HP 9000 tier 2 SPUs Please note HP can no longer support tlffs item from: 12/31/2006 MirrorDiskJUX License for Servers System license for HP 9000 tier 2 SPUs HP OV GlancePlus Pak Tier Two, LTU HP OV GlancePlus Pak HP9000 Server Media HP aC+ + LTU for Servers ’Discounts Government Header Discount % -I4% Pre Payment HdrDi~c % -4 % 12/3J./2006 12/31/2006 12/31/2006 12/31/2006 i 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 I 0.00 2.48 0.00 14.86 58.62 7.43 146.13 9.91 %91 9.91 0.00 0.00 0.00 0.00 0.00 5.78 0.00 1.65 0.00 11.56 34.68 0.00 5.78 95.06- 23.35- Please refer to the payment schedule for prices to be invoiced yearly in advance.~i~d or~:06119/20~6. :: i )"::.:: "’ ..... ’ ’ . " ’ :) . : .(7... :: ~or mo~’e .ffff~-matmnlori the forntat of tlffs .doctmleDt.visit Www.hp~iz.op)Jgo(hpsdocs Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326503930 A63309 Summary of Charges Mission Critical Advisory Service Mission Critical Advisory Se.wice Tax CA Software Support-Labor Software Support-Labor Tax CA Software Support-Materiais Software Support-Materials-Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all additions, deletions, warranties, discounts and adjustments if applicable. 93.29 0.00 325.28 0.00 235.31 19.41 673.29 Please refer to the payment schedule for prices to be invoiced yearly in advance. Printed"o~::06/19/200~ i. -". ":’~,2:1" : ""i.::i ?" " :: " ’ ’ :-?~ " " :" " " " - ." ¯ . For more reformation on’~che forma~ of thi~ .dbcument visit WWWAlp.comlgd/hpsdocs ,, . , . : .Page: 15’1 I9 I Support Account Detail Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326561580 A63309 Support Account Reference: PALOALTO10 HP Reference Number: 41125892 Equipment Address: City Of Palo Alto 250 HAMILTON AVE PALO ALTO CA 94301-2531 Software Update Address: CITY OF PALO ALTO 250 HAMILTON AVE PALO ALTO CA 94303-2531 Hardware Contact: NANCY STOUT Tel: (650) 329-2673 Fax: The quoted prices are valid for 90 days from: 07/01/2006 Coverage from: 10/01/2006 to: 09/30/2007 Software Contact: NANCY STOUT Tel: (650) 329-2673 Fax: Service Agreement ID: 1032 6561 5832 For Support, please call: 800-633-3600 Comment: WSCAII Master Price Agreement A63309 HAlllAC HP Pro~ictive 24 Service *** Environmental Services *** HP Mission Critical Service Proactive Server Extensions DiscomltS Government Header Discount % -14% Pre Payment HdrDisc% -4% 93.29 15.82- 3.89- *** Software Support *** B3919EA B39IgEAgUA1 J3620BA J3620BAYAE5 HP Software Technical Unlimited Support SW Technical Suppor~ SW Electronic Support 2-4 Hrs Std Office Days 24 Hrs Day 6 24 Hrs Day 7 Holidays Co~,ered 2 Hr Remote Resi~onse HP-UX Operating System License, Servers 2 user license 100Base-T LAN Adapter License, K & T Please note HP can no longer support tltis item from: 12/31/2006 System license for HP 9000 tier 2 SPUs Please note HP can no longer support this item from: 12/31/2006 12/31/2006 12/3112006 1 I i 0.00 11.56 0.00 2.48 ~se refer to the payment schedule for prices to be invoiced yearly in advance. nted6n~06119i2006 :.. :.; ’".:. ¯" -:::’:.:".-... ?i.:.!):..::.’ .....::.,. . ..:... . , : ,,, .. ". ...::: .:f, , ¯...- ......?:.: . ,,:... ", ..![~_Fo~ more mformat~o.a on the forr~fi[ 0f;tlffs document visit"www:hp:cdmi~dfhp}~locs Special Terms and Conditions No: Your PO Reference: CCRN Number: 0326561580 A63309 B2491BA B2491BA#AE5 B6132AA B3913DB A3284A A4872A A4872A A4872A MirrorDisk/UX License for Servers System license for HP 9000 tier 2 SPUs HP OV GlancePIus Pak Tier Two, LTU HP aC+ + LTU for Servers HP 9000 K460 Server w/i28 MB ECC memory 240MHz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache B3919EA B3919EA#UA1 B3920EA B3920EA~ABA B3921EA B3921EA#AVL J3620BA J3620BA,qAE5 B2491BA B2491BA]iAE5 B6132AA B3701AA B3913DB A3284A A4872A A4872A A4872A HP Software Updates Service License to Use &. SW Updates SW Updates on CD Dbc Updates on Paper Hp-ux Operating System License, Servers 2 user license HP-EI- X OE lii vl S~rver Media U.S. - English localization HP-UX version ll.0 manuals CDE general usage manuals 100Base-T LAN Adapter License, K & T please note I-IP can no longer support this item from: 12131/2006 System license for HP 9000 tier 2 SPUs Please note HP can no longer support this item from: 12/31/2006 MirrorDisk/UX License for Servers System license for HP 9000 tier 2 SPUs HP OV GiancePlus Pak Tier Two, LTU HP OV GlancePlus Pak HPg000 Server Media ItP aC++ LTU [’or Servers HP 9000 K460 Server w/128 MB ECC memory 240MHz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache 240MHz PA-RISC 8200 CPU with 4 MB cache Discounts Govemmep.t Header Discount % -14% Pre Payment HdrDisc% -4% .’ 1 1 1 I 1 1 1 I 0.00 14.86 58.62 7.43 193.19 12.38 12.38 12.38 12/31/2006 12/31/2006 1 l l 1 i 1 1 1 i 1 1 1 1 i 1 1 0.00 0.00 0.00 0.00 0.00 5.78 0.00 1.65 0.00 ii.56 34.68 0.00 5.78 146.13 9.91 9.91 9.91 95.06- 23.35- Please refer to the payment schedule for prices to be invoiced yearly in advance.l- itr~,~d~:o~,~9~.~ .: . :::. ~.: ::: .:.: . :. ... :..... . ...,.... : ¯ ... :... .:... :: Fo~::mo~e:information!0~{iihe:f0rmat of this document visit Www.hp.comJg0/hp.~d0~:s Special Terms and Conditions No: your PO Reference: CCRN Number: 0326561580 A63309 Summary of Charges Mission Critical Advisory Service Mission Critical Advisory Service Tax CA $o f~ware Support-Labor Software Support-Labor Tax CA Software Support-Materials Software Support-Materials Tax CA TOTAL INCLUDING TAX Taxes have been added at current rate, however, tax rates will be those in effect at the time of invoicing. Total price includes all addition}, deletions, warranties, discounts and adjustments if applicable. 93.29 0.00 325.28 0.00 235.31 19.41 673.29 Please refer to the payment schedule for prices to be invoiced yearly in advance.I:Printedoh:06ll~/2006 .- . " " ’. ":i ’ .,:".i" ’ .’ :i :i"!...: . ’ : ..- ......, ..: ..~.o~.n:!:q~e’m~ormat!on onthe f0.rn~i~_t.of th:is dbc~m~nt, visit. ~{wv:h~:~ohdg@!lpsdocs ... ’) i .i . .,’..’ d