HomeMy WebLinkAboutStaff Report 474-08TO:
City of Palo Alto
City Manager’s Repor
HONORABLE CITY COUNCIL
13
FROM:CITY MANAGER DEPARTMENT: POLICE
DATE:DECEMBER 15, 2008 CMR:474:08
SUBJECT:Discussion of Police Department Action Plan for Outreach to Diverse
Communities
EXECUTIVE SUMMARY
This report provides a detailed action plan developed by the Police Chief and command staff.to
improve relations between the Police Department and members of diverse comnmnities. This
plan was prepared after meetings with representatives of the faith community, Stanford African-
American students, the Executive Director of the San Jose NAACP, and other members of the
community. The plan calls for the Police Department to make enhancements to various facets of
police training, emhance communications through various community meetings, the formation of
a Chief’ s Advisory Committee, and work with the Independent Police Auditor to review current
policies and procedures and to make adjustments as necessary.
DISCUSSION
To adequately engage the community, the Police Department will initiate a number of
community activities both within the city of Palo Alto, as well as in neighboring cities. The plan
calls for enhanced communications with the schools, the community and faith-based
organizations. It should be noted that engaging in community outreach and policing beyond the
city is mmsual but staff is confident that it is the right thing to do and will enhance relations with
the wider community and our neighbors.
For this plan to have meaningful results it will require all parties ~o have a total commitment to
effective police-community relations and to participate in the open dialogue. Staff envisions this
plan to be long-term and to be based upon the premise of building lasting relationships.
The qualitative analysis of the success of the program may be difficult to determine; however
staff will continue to work towards finding meaningful metrics to reflect the plan’s effectiveness.
Staff will include this plan as an element within the Police Department Strategic Plan and report
to the City Manager semi-a~mually. The City Manager will provide a report to Council. Staff
CMR:474:08 Page 1 of 4
may lnake adjustments to the plan based upon interest levels, meeting attendance and successes.
The elements of the plan are as follows:
Monthly Meetings with the Chief: Each month the Police Department will schedule a meeting
open to the public that will give the community an opportunity to discuss current issues and
police practices and express concerns. Police personnel will also have an opportunity to present
crime prevention tips, review crime trends and answer any questions. The Menlo Park and East
Palo Alto Police Department Police Chiefs will be invited to participate at some of these
meetings. These meetings will take place at various locations including churches, community
centers and businesses. The Police Department will publicize the dates and locations well in
advance to encourage attendance.
Community Advisory Committee: A diverse cross-section of the community will be selected
to meet with the Police Chief and connr~and staff on a regular basis. Representatives from the
faith community, NAACP, youth organizations, residents of East Palo Alto and Palo Alto, will
be among the members of the committee. It is anticipated that this group will consist of eight to
twelve individuals. The group’s role will be to advise the Chief on police practices and race
relations in order to strengthen police-community trust and to report back to constituents about
activities in which the Police Department is involved. The selection process will include public
posting for persons who may be interested in serving on this committee. Selection criteria will
be developed with the assistance of the City’s Human Relations Commission (HRC). Actual
selection will be made after an interview process. Members of the HRC will assist in the
interviews and selection.
U.S. Department of Justice Mediation Program: The Police Department will explore
enlisting the services of the United States Department of Justice (US DOJ) Community Relations
Service and the Santa Clara County Office of Human Relations (SSCOHR) to engage with the
community in Palo Alto mad throughout the Peninsula in order to develop trust and to create
meaningful dialogue on matters of race and police practice. Meetings will be facilitated by
persormet from US DOJ and SCCOHR and would include community members and police
personnel. Meetings will focus on specific issues associated with race relations and include
breakout groups that will develop strategies for improvement.
Tools for Tolerance Executive Leadership Course: All Police Department command staff
will attend the Tools for Tolerance Executive Leadership Course at the Simon Wiesenthal
Museum of Tolerance in Los Angeles. This two-day, POST reimbm’sable course examines the
dimensions of diversity mad leadership focusing on the unique challenges in an increasingly
democratic and diverse society.
Briefin~ Training: The Police Departmem will implement a state-of-the-art Daily Training
regimen that will focus on Constitutional issues, case law decisions and Department policy. This
program will ensure that all patrol personnel will receive a new block of training each day that
they are assigned to work. This training will include a lecture, examples mad a test ensuring that
the officers understand the curriculum. Records of subjects and test results will be maintained in
the Personnel and Training Division Training Management System computer.
CMR:474:08 Page 2 of 4
Field Trainin~ Officer Training:. The Police Departmem will enhance training in the Field
Training Officer Program (FTO), in-house training for dispatchers and officers, in the area of
race relations, crisis communications and cultural issues. This training will include lecture, role
playing and case studies reviewed by command staff designed to ensure that officers and
dispatchers understand organizational expectations.
Continued Professional Training: Each year the Police Department puts on approximately 55
hours of training for their personnel. The Police Department will enhance in-se~wice training for
sworn, dispatchers, and records personnel on topics that include Constitutional issues, cultural
issues and maconscious biases. This training will be presented by both Department personnel
and external subject matter experts.
Independent Police Auditor: Command staff will work closely with the Iaadependent Police
Auditor to review current practices, policies and procedures to ensure that the Department is in
compliance and also to determine if any policies should be updated or otherwise modified.
Command staff will work with the Independent Auditor to ensure that they have access to all
necessary material and understand Department protocols so that they can provide the Council an
accurate evaluation of cun’ent systems. Upon completion of the Auditor’s report, command staff
will review and implement recommended improvements.
The Independent Auditor will also review and analyze the demographic data collection process
and the data that has been compiled. Additional efforts will be made to obtain analysis of the
data by external experts in demographic data collection.
Meetings with Students: The Police Department will continue meeting with Stanford
University groups to discuss issues pertaining to race and police practices. Additionally, staff
will work with PAUSD staff to engage Gunn and Palo Alto High School students in a similar
dialogue. Staff will also attempt to encourage high schools,in neighboring communities to join
the discussion.
Meetings with the Faith-Based Community: Department staff will continue to meet with local
(within the City and beyond) churches and clergy to discuss police practices and community
issues. Staff will also investigate the feasibility of implementing a Police Chaplaincy Program
where clergy from a variety of faiths would assist the Police Department in the following
manner:
1.)Serve as liaison with the faith-based organizations of East Palo Alto, Menlo Park and
Palo Alto.
2.) Assist the Department and other agencies in dealing with at-risk youth and their families.
3.) Upon request, provide support to Police Department employees and/or their families
during crisis situations.
4.) Assist in providing support to victims and victims’ families.
Staff believes that this action plan, together with the variety of other activities already
undertaken by the Police Department (See Attachment A) will enhance relations and rebuild trust
between the Department and members of diverse communities.
CMR:474:08 Page 3 of 4
RESOURCE IMPACT
This is an anabitious and comprehensive outreach plan. Staff believes that the majority of items
in the action plan can be absorbed within the Police Department’s existing budget. There
probably will be some costs associated with the initiation of a Chaplaincy Program. Staff will
inform Council of these costs when a program overview and analysis has been completed.
ATTACHMENT
Attachment A: CMR:324:08 - List of Police Depal;tmentCommunityOutreach Activities
PREPARED BY:
DENNIS BURNS
Assistant Police Chief
DEPARTMENT HEAD:
LYNNE JOHNSQN
Police Chief
CITY MANAGER APPROVAL:
~nager
CMR:474:08 Page 4 of 4
TO:
City of Palo Alto
C ty Manager’s Report
HONOtL&BLE CITY COUNCIL
FROM:CITY MANAGER DEPARTMENT:POLICE
DATE:
SUBJECT:
AUGUST 4, 2008 CMR:324:08
LIST OF POLICE DEPARTMENT COMMUNITY OUTREACH
ACTIVITIES
This is an informational report and no action is required by the City Council.
DISCUSSION
At the Human Relations Commission (HRC) meeting of June 12, 2008, the Police Department
presented a list of community outreach activities that have been conducted with emphasis on the last
five years. Vice Mayor Drekmeier, the Council liaison to the HRC, requested that the infomaation be
provided to the City Council.
The attached list provides information on the various programs and activities that the Police
Department has initiated and implemented in efforts to increase, public trust and cooperation.
RESOURCE IMPACT
The majority of these activities are done as collateral duties by Department personnel. It should be
noted that a few of these programs are conducted by officers and Department personnel on their own
time.
ATTACHMENTS
List of Outreach activities
CMR:324:08 Page 1 of 2
PREPARED BY:L~me Jolmson, Police Chief
DEPARTMENT HEAD:
CITY MANAGER APPROVAL:
L~E JOHN~ON :-~’~
Police Chief .~// ~
~, ,,j,’/v..2k-.-,-’TI t
STEVE EIvISLIE and...I~l~LL) lVI~RARIU
Deputy City Managers
CMR:324:08 Page 2 of 2
UPDATE ON COMMUNITY RELATIONS ACTIVITIES
*Started since 2003
Demographic Data Collection and Publication: The Police Department
continues to be one of the few law enforcement agencies that collects and
publishes demographic data on drivers, pedestrians, and bicyclists. Under
a year’s trial period, actual numbers will be posted on a quarterly basis
and placed on the Department’s Webpage and a written report will be
presented to the Human Relations Commission (HRC) and the City
Council on an annual basis.
*Tools for Tolerance: Through a grant the Police Department sent all of its
employees to the Tools for Tolerance program through the Simon
Wiesenthal Center.
*Traffic Stop Audit: The City Auditor and Police Department conducted a
random audit of people who had received citations/warnings from police
officers. The report was shared with the City Council and Human
Relations Commission. The Police Department will request that the new
City Auditor completes another survey.
Acceptance and investigation of Email Complaints: anonymous or leave a
name.
*POST Racial Profiling Class: Attended by all officers.
*New Policy Manual: Complete revision of policy manual in accordance
with best practices, statutes and case law. The Policy Manual is updated
annually relative to new legislation, case law and/or best practices and
training on the key policies such as use of force, pursuits, etc. is provided
annually.
Supervisor/Officer Ratio: Lower than most agencies.
Supervisor/Officer Schedule: 4/11 schedule allows the same supervisor to
work exact same days as officers.
*Racial/Bias Based Profiling: Policy-trained all officers.
Trained all dispatchers/officers on accepting/dispatching/response to
suspicious persons calls for service. Specific information on the person is
requested to ensure that the reporting party is just not reporting a person
of a different ethnicity is in their neighborhood. Reporting parties are
notified to let them know the person had a right and legitimate reason for
being in the neighborhood.
¸13.
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17.
18.
19.
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22.
*Muslim/Sikh Cultural diversity training has been provided to all officers.
Camp Anytown: Sent officers to this weekend camp of high school
students that focuses on diversity.
*Stanford University Policing Racial Bias and Implementation: Fast
Friends Project. Worked with sociologist professors on this project that
demonstrated that when members of the public and the Police Department
were able to get to know each other, levels of trust, understanding and
respect increased.
*Student Academy: Have completed two student academies and have
initiated a Police Cadet Program.
Citizens Academy: Continues to be a very popular program that provides
detailed information and training to members of the public on what it takes
to be a police officer as well as training, policies and procedures of the
Department.
*FTO Audit: Completed a Field Training Officer Program audit that has
resulted in an improved program that emphasizes training and focuses on
teaching strategies that are applicable to younger officers. FTO program
modified to include customer service and strategic plan.
*Strategic Plan: Completed two years of the Strategic Plan and based
upon citizen input, have amended the plan td make it more applicable to
the needs of the community.
Community Involvement in Department Promotional Process: Continue to
have members of the HRC and other community members participate in
promotional panels.
*Mobile Audio/Video (MAV): Cameras have been installed in police
vehicles.
*Mobile Audio/Video (MAV) - Motors: In progress. Will be the first
department in the state to have the cameras installed on traffic officer
motorcycles.
*Police Auditor: Have Worked cooperatively and closely with Police
Auditors to ensure objective investigations of citizen complaints.
*Re-vamp Internal Affairs Procedure to have improved training for the
team of investigators. Currently we are finalizing agreement with San
Jose Police Department to investigate criminal allegations against our
officers.
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27.
28.
29,
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31.
32,
33.
*FTO program modified to include customer service and strategic plan.
*Early Warning System: Implemented the Early Warning System tl~at
tracks the number of complaints, disciplinary issues, etc. by individual
officers to ensure intervention at the earliest opportunity before personnel
issues become very big.
*Website Design with Spanish Language
*TASER with Cameras: One of the first departments in the area to
purchase tasers with cameras attached. Additionally, the Department
provided significantly more training than any other agency in the use of
tasers. The several times the tasers have actually been activated, the
incidents were according to policy.
*Teambuilding Workshop for Management Team: Conducted the first
teambuilding workshop for the Department’s management team in over 15
years.
*Baseball Cards: Printed and distributed to youth and community
members baseball cards of Department employees.
*New Supervisor Training Program: Implemented a formal "new
supervisor" training program for employees who are promoted to a
supervisory level. Training includes topic monitoring, conducting objective
evaluations, disciplinary issues, etc.
*Revised Use of Force Investigations: Defensive Tactics and
Rangemasters review all incidents of use of force to ensure that
appropriate tactics were used prior to the use of force.
*Community Alerting and Notification System (CANS): After significant
input from the community, implemented the new CANS System that has
been very well received.
*Expansion of PIO Group/Press Releases: Community Relations Position:
Identified a community relations position that serves as the focal point for
media and community contact. Have als.o expanded the PIO program.
*Have attended an average of four HRC meetings a year in the last five
years.
34.*Have hired 49 officers since 2003, 16% of which are people of color.
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36.
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43.
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45.
*Have had Department staff members attend Tongan/Samoan Community
meetings.
Conducted a barbecue for youth in an area that has experienced
increased gang activities.
*Parenting Project: Provided in Spanish and English. This program is
intended to assist parents with out-of-control children has received rave
reviews by attendees. Assistance from PAUSD has been instrumental in
the success of the program. As a result of Palo Alto’s program, a
Countywide initiative under the auspicious of the District Attorney’s Office
will implement the program in almost every city in the County. This fall, a
class will be provided in Palo Alto for Spanish speaking parents.
Continue to provide annual diversity training to officers.
Special Olympics: Participation in Tip-a-Cop fundraiser. Department
personnel raise funds through the Tip-a-Cop program at a local restaurant
twice a year that go to the Special Olympics. Officers also actually assist
at the Special Olympics event itself.
*Farmer’s Market: Police officers have been attending California Avenue
and the Downtown Farmer’s Market to interact with citizens and conduct
fingerprinting services for children.
*Operation Safe Neighborhoods: Originally iriitiated to help stem an
increase in residential and automobile burglaries, the Department gets
assistance from residents and other City employees to act as "eyes and
ears" when crime trends are identified in neighborhoods.
Community Access Line: An anonymous tip line was set up to make it
easier for people to express concerns about police activity and behavior.
If warranted, complaint investigations are investigated.
NiteSafe: Together with Agents from the State Alcohol Beverage and
Control Department, Police staff provide training to bartenders and
restaurant managers on the consequences of over-serving patrons and
other issues related to the consumption of alcohol.
*Reinstated National Night Out: In 2005, the Department reinstated annual
activities associated with National Night Out in efforts to get community
members more engaged in crime prevention efforts.
Adopt-a-School Program: Patrol officers adopt elementary schools in the
City and, usually on a weekly basis, spend time at the schools interacting
with students in an informal setting.