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HomeMy WebLinkAboutStaff Report 447-08City of Palo Alto Manager’s Report TO:HONORABLE CITY COUNCIL FROM: CITY MANAGER DEPARTMENT:ADMINISTRATIVE SERVICES DATE: DECEMBER 1, 2008 CMR: 447:08 REPORT TYPE: CONSENT SUBJECT:Approval of Amendments to: 1) Contract S09128961 with KamTech Systems to Add $94,600 for a Total Not to Exceed Amount of $177,I00; 2) Contract S08125876 with DRA to Add $88,400 for a Total Not to Exceed Amount of $172,550; and 3) Contract S07120881 with Ariston to Add $236,400 for a Total Not to Exceed Amount of $320,900 for the SAP Industry Specific Utilities Customer Care and Service project. RECOMMENDATION Staff recommends that Council approve and authorize the City Manager or his designee to execute amendments to the following contracts related to the SAP implementation of the Utilities Customer Care and Service system. , 1.Contract S09128961: KamTech Systems, adding $94,600 for a total contract amount of $177,100. 2.Contract S08125876: DRA term extended to Dec 01, 2009, and adding $88,400 for a total contract amount of $172,550. 3.Contract S07120881:Ariston, adding $236,400 for a total contract amount of $320,900. DISCUSSION The City is currently utilizing three (3) consultants on the SAP Industry Specific Utilities Customer Care and Service (CCS) implementation project. They are responsible for the data extractions from the old Utilitie’s Customer Information System (CIS), the proper mapping of the data fields to the new SAP CCS database fields, and creating import files containing that data for loading into the new SAP CCS system. They have expert knowledge in the data that is in the old Utilities CIS that is needed to help the City migrate to the new SAP CCS system. This data migration is a critical exercise in the SAP project because without this data ready at the testing and go-live stages of the project, the SAP CCS system will not function. The initial estimate made by the consulting firm of the work effort required for this critical exercise was based on CMR:447:08 Page 1 of 3 very high-level information about the City’s needs, and therefore was an underestimation of required resources. The existing tliree contracts Will be out of funds in the December, 2008 and January, 2009 timeframes. The KamTech Systems contract is at $82,500, and Staff is requesting an increase to $177,100. The DRA contract is at $84,150, and Staff is requesting an increase to $172,550. The Ariston contract is at $84,500, and Staff is requesting an increase to $320,900. These large increases are required now because at the start of the project, the actual scope of the data migration exercise was unclear. Only after the first month of analysis and performing the tasks needed, were staff able to properly estimate the amount of effort required to complete this activity. Staff acknowledges that the SAP project data migration work will not be completed before the existing three (3) professional services contracts end. The detail tasks that these resources will be performing are as follows: 1. Defining technical specifications detailing the mappings of Banner Screen fields to Oracle table attributes, and further mappings to defined SAP CCS fields. The analysis will require numerous workshops with all the functional leads. 2. Designing and development of extraction and data manipulation programs. The data needs to be cleaned and possibly transformed from the Banner CIS format and value to the required SAP CCS format and value. These will be done in either PL/SQL or Cobol programming. 3. Creating files or tables containing the transformed Banner CIS data, ready for either further data manipulation or migration into the SAP database. These file or record formats must adhere to a strict format. 4. Changing and correcting the extraction and data manipulation programs. The consultant is expected to be worldng alongside the data migration lead during unit testing, mock runs, and integration testing. Enhancements and corrections to the programs will be needed. They will also need to Support the go-live runs in this same capacity. In addition, there exists a post-implementation support period which will require the expertise of these resources. The SAP project is scheduled to be completed in early 2009, with post- implementation support going through until April, 2009. The extension figures are based on an estimated 18 weeks of required work spanning from December, 2008 to April, 2009. Included in the totals are projected travel and accommodation expenses. The DRA and Ariston contracts are extended to Dec. 2009 because those resources will be used for maintenance and support for non-project SAP related activities going beyond April, 2009. The final total of all three contracts will be $670,550. RESOIJRCE IMPACT Funding for the professional services contracts are from the Technology Fund. CMR:447:08 Page 2 of 3 POLICY IMPLICATIONS This recommendation does not represent any change to existing City policies. ENVIRONMENTAL REVIEW These services do not constitute (CEQA). a project under the California Environmental ATTACHMENTS Attachment A: Contract S09128961 Amendment #1 for Kamtech contract. Attachment B: Contract S08125876 Amendment #2 for DRA contract. Attachment C: Contract $07120881 Amendment # 1 for Ariston contract. Quality Act PREPARED BY: IT Manager DEPARTMENT HEAD: LALO Services CITY MANAGER APPROVAL: CMR:447:08 Page 3 of 3 AMENDMENT NO. I TO AGREEMENT NO. S09128961 BETWEEN THE CITY OF PALO ALTO AND KAMTECH SYSTEMS, LLC. FOR PROFESSIONAL SERVICES TECHNICAL CONSULTANT SERVICES This Amen~nent No. 1 to Agreement No. S09128961 (~Agreement") is entered into December 17, 2008, by and between the CITY OF PALO ALTO ("CITY"), and KAMTECH SYSTEMS, LLC, located at 7320 College Street, Suite i01, Irmo, SC 29063 (PH) 803-407-1411 ("CONSULTANT"). RE C I TAL S: WHEREAS, the Agreement was entered into between the parties for the provision of technicai support services; and WHEREAS, the parties wish to amend the Agreement; NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 4. The section entitled "COMPENSATION" is hereby amended to read as follows: SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services described in Exhibit "A", including both paymem for professional services and reimbursable expenses, shall not exceed One hundred Seventy Seven Thousand One Hundred Dollars ($177,100.00). The applicable rates and schedule of payment are set out in Exhibit "C’, entitled "COMPENSATION," which is attached to and made a part of this A~eemem. The following exhibit(s) to the Agreement is/are hereby amended to read as set forth in the attachment(s to this Amendment, which.are incorporated in full by this reference: 081118 9000050 Amend.agt Rev. July 31, 1998 a. Exhibit "C-I" entitled ~COMPENSATION". Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in ful! force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment on the date first above written. CITY OF PALO ALTO KAMTECH LLC. APPROVED AS TO FORM: Senior Asst. City Attorney APPROVED: Assistant City Manager By Name : Name: Title: Director of Administrative Services Attachments: Exhibit "C-I" 081118 9000050 Amend.agt Rev. July 31, 1998 EXHIBIT ~C-I" COMPENSATION The CITY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agree~@nt based on the hourly rate schedule included below. The compensation to be paid to CONSULTANT under this Agreement for all services described in Exhibit ~’A" ("Services") and reimbursable expenses shall not exceed $177,100.00. CONSULTANT agrees to complete all Services, including reimbursable expenses, within this amount. Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to the CITY. REIMBURSABLE EXPENSES The administrative, overhead, secretarial time or secretarial overtime, word processing, photocopying, in-house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. CITY shall reimburse CONSULTANT for the following reimbursable expenses at cost. Expenses for which CONSULTANT shall be reimbursed are: A. Travel outside the San Francisco Bay area, including transportation and meals, will be reimbursed at actual cost subject to the City of Palo Alto’s policy for reimbursement of travel and meal expenses for City of Palo Alto employees. B. Telephone, celldlar phone, fax transmission and postage charges at actual cost. All requests for payment of expenses, shall be accompanied by appropriate backup information. Any expense anticipated to be more than $200.00 shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a written proposal including a description of the scope of services, schedule, level of effort, and CONSULTANT’s proposed maximum compensation, including reimbursable expenses, for such services based on the rates set forth below The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Project Manager and CONSULTANT prior to commencement of the services. Payment for additional services is subject to all requirements and restrictions in this Agreement. HOURLY RATE SCHEDULE Senior Technical Consultant $115.00 per Hour 081118 9000050 Amend.agt Rev. July 31, 1998 AMENDFIENT NO. 2 TO AGREEMENT NO. S08125876 BETWEEN THE CITY OF PALO ALTO AND DIETHER ROTH, A SOLE PROPRIETOR This Amendment No. 2 to Agreement No. S08125876 ("Agreement") is entered into December 17, 2008, by and between the CITY OF PALO ALTO ("CITY"), and Diether Roth, a Sole Proprietor, located at P.O. Box 51445, Pacific Grove, CA 93950 (PH) 831-333- 1777 ("CONTRACTOR") . RE C I T AL S: WHEREAS, the Agreement was entered into between the parties for the provision of technical support services; and WHEREAS, the parties wish to amend the Agreement; NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 3. The section entitled "TERMS" is hereby amended to read as follows: TEPdM. The services provided under this agreement shall commence on ~0/01/2007 and shall be completed before SECTION 4. The section entitled "COMPENSATION" is hereby amended to read as follows: COM2ENSATION. CITY shall pay CONTRACTOR as compensation for the full performance of this Contract: 081 l [7 9000050 Amend.ag Rev. July 31, 1998 (831)333-07Y? ($z3o.o0 per hour, payable within thirty (30) days after receipt of ingoice; not to exceed a total amount of one hundred seventy two thousand five hundred fifty dollars ($1?z,ss0.0o) ; peryear or Except as herein modified, all other provisions of the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment on the date" first above written. CITY OF PALO ALTO APPROVED AS TO FORM: Senior Asst. City Attorney APPROVED: Assistant City Manager Director of Administrative Services By: Name: Title: (Compliance with Corp. Code § 313 is required if the entity on whose behalf this contract is signed is a corporation. In the alternative, a certified corporate resolution attesting to the signatory authority of the individuals signing in their respective capacities is acceptable) 2 NRI ] | O ~NNNN~N Amend AMENDMENT NO. i TO AGREEMENT NO. S07120881 BETWEEN THE CITY OF PALO ALTO AND ARISTON CONSULTING & TECHNOLOGIES, INC. FOR PROFESSIONAL-SERVICES OF SAP SUPPORT CONSULTANT SERVICES This Amendment No. 1 to Agreement No. S07120881 ("Agreement") is entered into December 17, 2008, by and between the CITY OF PALO ALTO ("CITY"), and ARISTON CONSULTING & TECHNOLOGIES, INC., a California Corporation, located at 6046 Cornerstone Court, San Diego, CA 92121 ("CONSULTANT"). RE C I TAL S: WHEREAS, the Agreement was entered into between the parties for the provision of SAP technica! support services; and WHEREAS, the parties wish to amend the Agreement; NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Amendment, the parties agree: SECTION 2. to read as follows: The section entitled "TERM" is hereby amended SECTION 2. TERM. The term of this Agreement shall be from the date of its ful! execution to December 31, 2009 or upon completion of services, unless terminated earlier pursuant to Section 20 of this Agreement. The Term may be extended, upon mutual agreement of both parties, for up to two additional one year periods, if necessary. SECTION 4. The section entitled "COMPENSATIONH is hereby amended to read as fol!ows: SECTION 4. NOT TO EXCEED COMPENSATION. The compensation to be paid to CONSULTANT for performance of the Services 081120 9000050 Amend.ag Rev. Ju@ 31,1998 described in Exhibit "A", incSuding both payment for professional services and reimbursable expenses, shall not exceed Three Hundred Twenty Thousand Nine Hundred Dollars"~$$20,900.00). The applicable rates and schedule of payment are set out in Exhibit "C", entitled "COMPENSATION," which is attached to and made a part of this Agreement. Additional Services, if any, shall be authorized in accordance with and subject to the provisions of Exhibit "C". CONSULTANT shall not receive any compensation for Additional Services performed without the prior written authorization of CITY. Additional Services shall mean any work that is determined by CITY to be necessary for the proper completion of the Project, but which is not included within the Scope of Services described in Exhibit "A". The following exhibit(s) to the Agreement is/are hereby amended to read as set forth in the attachment(s) to this Amendment, which are incorporated in full by. this reference: a. Exhibit "C-2H entitled ~CONPENSATION". Except as herein modified, all other provisions of’the Agreement, including any exhibits and subsequent amendments thereto, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have by their duly authorized representatives executed this Amendment on the date first above written. 2 081120 9000050 Amend.agt Rev. July31,1998 CITY OF PALO ALTO APPROVED AS TO FORM: Senior Asst. City Attorney APPROVED: ARISTON CONSULTING & TECHNOLOGIES , INC. ,. ....-,%Name : Assistant City Manager Director of Administrative Services By: Name: Title: Attachments : Exhibit "C-2" EXHIBIT ~C-2" 08l 118 9000050 Amend.agt Rev. July 31, 1998 EXHIBIT ~C-2" COMPENSATION The CiTY agrees to compensate the CONSULTANT for professional services performed in accordance with the terms and conditions of this Agreement based on the hourly rate schedule attached as Exhibit The compensation to be paid to CONSULTANT under this Agreement for al! services described in Exhibit "A" (~’Services") and reimbursable CONSULTANT reimbursable expenses shall not exceed $ 320,900.00.00. agrees to complete all Services,including expenses, within this amount.Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost~to the CITY. REIMBURSABLE EXPENSES CITY shall reimburse CONSULTANT forreimbursable expenses at a per diem rate of $200 per day. Partial days will be prorated based on an 8 hour day. No expenses will be submitted for remote or off site work performed by CONSULTANT. Expenses for which CONSULTANT shall be reimbursed are: A: Travel including flights, rental car, hotel lodging, and meals. All requests for payment of expenses shall be accompanied by appropriate back up information. Any expense anticipated to be more than $500 shall be approved in advance by the CITY’s project manager. ADDITIONAL SERVICES The CONSULTANT shall provide additional services only by advanced, written authorization from the CITY. The CONSULTANT, at the CITY’s project manager’s request, shall submit a detailed written proposal including a description of 081120 9000050 Amend.agt Rev. July 31, 1998 .for such services based on the rates set forth in Exhibit C-l. The additional services scope, schedule and maximum compensation shall be negotiated and agreed to in writing by the CITY’s Projgct Manager and CONSULTANT prior to commencement of the-services. Payment for additional services is subject to all requirements and restrictions in this Agreement. EXHIBIT C-I Hourly Rate schedule POSITION TITLE Project Manager Functional Consultant Technical Consultant (BASIS) SAP Developer .(ABAP) !Trainer HOURLY RATE $165 per hour $150 per hour $135 per hour $120 per hour $i00 per hour 081118 9000050 5 Amend.agt Rev. July 31, 1998