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Home My WebLink AboutStaff Report 397-08TO: CRy Manager’s HONORABLE CITY COUNCIL City of Palo Alto Summary epor 5 FROM:CITY MANAGER DEPARTMENT: UTILITIES DATE:OCTOBER 20, 2008 CMR: 397:08 REPORT TYPE: SUBJECT: CONSENT Adoption of a Resolution Amending Utility Rate Schedules E-I, E-l- G, E-2, E-2-G, E-4, E-4-TOU, E-4-G, E-7, E-7-TOU, E-7-G, E-18, E- 18-G, G-l, G-2, G-3, G-4, G-6, S-l, S-2, W-l, W-2, W-3, W-4 AND W- 7; Repealing Utility Rate Schedules E-8, E-9, E-10, E-11, E-12, E-13 and E-17; Amending and Restating W-1-B and W-1-C as New Utility Rate Schedule RW-1, and Utility Rate Schedule G-COG as New Utility Rate Schedule G-8; Amending Utility Rules and Regulations 2, 3, 4, 5, 6, 7, 9, 11, 12, 21 and 23; Repealing Rule and Regulation 19; and Adding a New Utility Rule and Regulation 29 RECOMMENDATION Staff recommends that the City Council approve a resolution (Attachment A) to: 1) Amend Utilities Rate Schedules E-l, E-l-G, E-2, E-2-G, E-4, E-4-TOU, E-4-G, E-7, E-7- TOU, E-7-G, E-18, E-18-G, G-l, G-2, G-3, G-4, G-6, S-l, S-2, W-l, W-2, W-3, W-4 and W-7, including the discontinuance of the Solar Energy Discount on Rates Schedules E-l, E-l-G, E-2, E-2,G, E-4, E-4-G, and E-4-TOU; 2)Terminate the Electric Direct Access Program, which involves repealing Utilities Rate Schedules E-8, E-9, E-11, E-12, E-13, and E-17 and Utility Rule and Regulation 19; 3)Repeal Utilities Rate Schedule E-10; 4)Amend and restate Utilities Rate Schedules W-1-B and W-1-C as new Utility Rate Schedule RW-1; 5)Amend and restate Utility Rate Schedule G-COG as new Utility Rate Schedule G-8; 6)Amend Utilities Rules and Regulations 2, 3, 4, 5, 6, 7, 9, 11, 12, 21 and 23; and 7)Add new Utilities Rule and Regulation 29. These changes, if approved, would become effective November 1, 2008. No rate increase is associated with any of the proposed changes. See Attachment C for an Index of Utilities Rate Schedules, Rules and Regulations. BACKGROUND Presently, there are twenty-three Electric Utility Rate Schedules, ten Gas Utility Rate Schedules, eaght Water Utility Rate Schedules, five Wastewater Utility Rate Schedules, three Refuse Utility Rate Schedules, one Storm and Surface Water Drainage Utility Rate Schedule, four Fiber Optic Utility Rate Schedules, four Miscellaneous Utility Rate Schedules and twenty-seven Utilities Rules and Regulations (Rules) which set forth the ,conditions for providing utility services and associated charges by the City of Palo Alto (Attachment B). The Rules address a wide range of operating procedures, conditions and customer requirements, including the rendering and payment of bills, replacement of overhead and underground distribution facilities, customer deposits, electric voltage and frequency control, and reasons for discontinuance of service. The last major revision to the Rules was in 1998 (CMR 196:98), but individual rules have been brought before Council from time to time as the need for revisions arose. The Rate Schedules are also updated as required based on rules and regulations governing the Utility operations. The last revision to the Rate Schedules was in June 2008 as part of the FY2008-09 Budget Adoption (CMR 269:08). Inevitably, there is an ongoing need to add new provisions, delete outdated sections or schedules, or update language to reflect current (and new) practices and procedures. DISCUSSION The proposed revisions to Utilities Rate Schedules and to Utilities Rules and Regulations are based on: 1) proposed changes to existing City Council policies or programs; and 2) updated existing operations and practices since 1998 and the identified need to eliminate inconsistencies between various rate schedules and rules. Changes that involve revisions to current City Council policies or programs include: Termination of the Electric Direct Access Program. Electric direct access programs were implemented in California after the legislature passed a law in 1996 to deregulate the electric utility industry in the state (AB 1890, the Electric Utility Industry Restructuring Act). Under direct access, electric customers could choose to have their electric supplies provided by a supplier other than the City. In July 2001, Council acted to change the requirements for customers who were eligible for electric direct access .by requiring customers who choose to be served by the City to forfeit their eligibility for direct access in the future (CMR 259:01). Electric direct access in California was suspended for all investor-owned utilities pursuant to California Public Utilities Commission Decision D.01-09-060 effective September 20, 2001. No Palo Alto customers ever elected to receive supplies from alternative electric suppliers and all existing eligible customers gave up direct access eligibility and elected to receive service under the City’s non-direct access rate schedules. To effect the termination of electric direct access, electric direct access related Rule 19 and Rate Schedules (E-8, E-9, E-11, E-12, E-13 and E-17) are eliminated and Rule 3 is edited to delete the reference to Direct Access Service. Removal of Solar Energy Discount. Currently, customers who installed a solar hot water heating system under an old program receive a 10 percent discount on electric bills. This program was closed to new applicants in 1987 and many of the systems installed in this old program no longer exist, but customers continue to get this discount. Even if these systems still exist, after more than 20 years, they have reached the end of their useful lives. A new program has been launched to encourage the installation of solar hot water heating systems (CMR 174:08). This program does not include a discount on electric bills, but does include an up-front rebate. Under the new program, customers who install solar water heating systems also receive lower natural gas bills related to water heating. CNiR: 397:08 Page 2 of 5 Customers currently receiving this discount will be notified by a letter from the Utilities Department explaining the changes and describing the new solar hot water heating program. o Changes that are recommended for accurate reflection and clarification for the customer and City staff of existing operations and practices and consistency across rate schedules and rules are reflected in Tables 1 through 5 below and include: Clarification of electrical engineering related requirements and language. Clarification of existing terms and conditions for discontinuance, termination, and restoration of service. Clarification of bill payment terms, collections processes, landlord/tenant disputes with regard to submetering/resale. Replacement of uniform language associated with Usage Tiers (such as Tier 1, Tier 2) instead of specific units (such as 300kwh, 20 therms, etc.) to standardize rate schedules. Addition of descriptive language on the calculation of Usage Tiers in Special Notes section to clarify tier proration. Replacement of uniform language for Calculation of Cost Components, and inclusion of this language where applicable. Clarification and Standardization of Seasonal Rate Changes language across rate schedules where applicable. Clarification and standardization of Demand Meter and Power Factor sections where applicable. Deletion of"domestic dwellings" definition in E-1 and S-1 and inclusion in Rule 2. Revision of "Applicability" statements to reflect all customers served by rate schedules. Revision of "Territory" statements to achieve uniformity across rate schedules. Clarification of gas charge calculations in some gas rate schedules for consistency Clarification of PaioAltoGreen participation language. Consolidation of Recycled Water Hauling Rate Schedules W-1-B and W-1-C as new Rate Schedule RW-1. Renaming of Gas for Electric Generation schedule G-COG as new Rate Schedule G-8. Replacement of Electric Net Energy Metering (E-10) with new Rule 29 Attachment B summarizes the.proposed changes to Utility Rules and Regulations, Electric Rate Schedules, Gas Rate Schedules, Water and Recycled Water Rate Schedules, and Other Rate Schedules respectively. Attachments D through I present the actual revisions in underlined/strikeout format. RESOURCE IMPACT Proposed revisions are not expected to have a significant impact on Utilities revenues. The elimination of old solar hot water heating program discount will result in increased revenues of $50,000. No rate increase is associated with any of the proposed changes. CMR: 397:08 POLICY IMPLICATIONS The proposed revisions include changes to two existing City policies: the elimination of the Electric Direct Access Program and the elimination of the Solar Energy Discount. In 1997, Council approved the direct access program for electricity customers (CMR 460:97). The program allowed large customers to seek alternative suppliers of electricity to delivery electricity to their facilities over the City’s distribution systems. The program was intended to be expanded to smaller customers over time. In July 2001, Council suspended the expansion of the direct access program to additional customers and required direct access-eligible customers who choose to be served by the City to forfeit their eligibility for direct access in the future (CMR 259:01). No Palo Alto customers ever elected to receive supplies from alternative electric suppliers and all existing eligible customers gave up direct access eligibility and elected to receive service under the City’s non-direct access rate schedules. The action taken by the Council in July 2001 did not explicitly apply to new customers, so presumably they could be eligible for direct access. If the recommended actions are taken, the Electric Direct Access Program will be completely eliminated, removing the possibility of new customers electing to receive electricity supplies from vendors outside of the City. The Solar Energy Discount would be eliminated under the proposed changes to the Utilities Rates. This discount of 10% on electric bills has been provided to customers who installed a solar hot water heating system on their homes under an old Utilities program that has been closed to new customers since 1987. Many of these systems are no longer in existence and all have likely reached the end of their useful life. A new solar hot water heating program (CMR 174:08) has been launched to provide an incentive for customers to install new solar hot water heating systems. ENVIRONMENTAL REVIEW The adoption of this resolution does not meet the California Environmental Quality Act’s definition of a project, pursuant to California Public Resources Code Section 21065, therefore no environmental assessment is required. CMR:397:08 " :~--.~:- ....--: .....’-Page4of5- - ATTACHMENTS B. C. D. F. G. H. I. Resolution Summary of Proposed Changes to Rate Schedules, Rules and Regulations Index of Utilities Rate Schedules, Rules and Regulations Utilities Electric Rate Schedules E-l, E-l-G, E-2, E-2-G, E-4, E-4-TOU, E-4-G, E-7, E- 7-TOU, E-7-G, E-8, E-9, E-10, E-11, E-12, E-13, E-17, E-18, and E-18-G Utilities Gas Rate Schedules G-l, G-2, G-3, G-4, G-6, and G-8 Utilities Wastewater Collection Rate Schedules S-1 and S-2 Utilities Water Rate Schedules W-l, W-2, W-3, W-4, W-7, W-l-B, W-I-C Utilities Recycled Water Rate Schedule RW-1 Utilities Rules and Regulations 2, 3, 4, 5, 6, 7, 9, 11, 12, 19, 21, 23, and 29 PREPARED BY: REVIEWED BY: DEPARTMENT HEAD: IPEK CONNOLLY Senior t~esource Planner /’3~XN~ O. RATCHYE ,.~til’~ies~} Assistant Director, Resource Management VALERI~ O~ ,F~)NG Director of Util~ies CITY MANAGER APPROVAL: CMR: 397:08 NOT YET APPROVED RESOLUTION NO. RESOLUTION OF THE COUNCIL OF THE CITY OF PALO ALTO AMENDING UTILITY RATE SCHEDULES E-I, E-l-G, E-2, E-2-G, E- 4, E-4-TOU, E-4-G, E-7, E-7-TOU, E-7-G, E-18, E-18-G, G-l, G-2, G-3, G-4, G-6, S-l, S-2, W-l, W-2, W-3, W-4 AND W-7; REPEALING UTILITY RATE SCHEDULES E-8, E-9, E-10, E-11, E-12, E-13 AND E- 17; AMENDING AND RESTATING W-1-B AND W-1-C AS NEW UTILITY RATE SCHEDULE RW-1, AND UTILITY RATE SCHEDULE G-COG AS NEW UTILITY RATE SCHEDULE G-8; AMENDING UTILITY RULES AND REGULATIONS 2, 3, 4, 5, 6, 7, 9, 11, 12, 21 AND 23; REPEALING RULE AND REGULATION 19; AND ADDING A NEW UTILITY RULE AND REGULATION 29. ATTACHMEN WHEREAS, pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the Council of the City of Palo Alto may by resolution adopt rules and regulations governing utility services and the fees and charges therefore; NOW, THEREFORE, the Council of the City of Palo Alto does hereby RESOLVE as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-1 (Residential Electric Service) is hereby amended to read in accordance with sheet E-l-l, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 2. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-1-G (Residential Green Power Electric Service) is hereby amended to read in accordance with sheets E-l-G-1 and E-l-G-2, attached hereto and incorporated herein The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 3. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-2 (Small Commercial Electric Service) is hereby amended to read in accordance with sheet E-2-1, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 4. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-2-G (Small Commercial Green Power Electric Service) is hereby amended to read in accordance with sheets E-2-G-1 and E-2-G-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 5. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-4 (Medium Commercial Electric Service) is hereby amended to read in accordance with sheets E-4-1, E-4-2 and E-4-3, attached hereto and 080929 syn 6050548 NOT YET APPROVED incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 6. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-4-TOU (Medium Commercial Electric Time of Use Service) is hereby amended to read in accordance with sheets E-4-TOU-1, E-4-TOU-2, E-4-TOU-3 and E-4-TOU-4, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 7. Pursuant to Section 12.20,010 of the Palo Alto Municipal Code, Utility Rate Schedule E-4-G (Medium Commercial Green Power Electric Service) is hereby amended to read in accordance with sheets E-4-G-1, E-4-G-2, E-4-G-3 and E-4- G-4, attached hereto and incorporated herein. The foregoing UtiIity Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 8. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-7 (Large Commercial Electric Service) is hereby amended ,to read in accordance with sheets E-7-1, E-7-2 and E-7-3, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 9. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-7-TOU (Large Commercial Electric Time of Use Service) is hereby amended to read in accordance with sheets E-7-TOU-1, E-7-TOU-2, E-7-TOU- 3 and E-7-TOU-4, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 10. Pursuant toSection 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-7-G (Large Commercial Green Power Electric Service) is hereby amended to read in accordance with sheets E-7-G-1, E-7-G-2, E-7-G-3 and E-7- G-4, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 11. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-18 (Municipal Electric Service) is hereby amended to read in accordance with sheets E-18-1 and E-18-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 12. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-18-G (Municipal Green Power Electric Service) is hereby amended to read in accordance with sheets E-18-G-1, E-18-G-2 and E-18-G-3, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. 080929 syn 6050548 NOT YET APPROVED SECTION 13. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, all prior references to Utility Rate Schedule E-8 (Large Commercial Electric ¯ Service), are hereby repealed. SECTION 14. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Section 1 of Resolution 8075, adopted July 9, 2001, Section 1 of Resolution 8058, adopted June 11, 2001, Section 6 of Resolution 7868, adopted June 28, 1999 and Section 1 of Resolution 7728, adopted December 15, 1997, amending Utility Rate Schedule E-9 (Large Commercial Direct Access Electric Service), are hereby amended to delete all references to the foregoing Large Commercial Direct Access Electric Service schedule. SECTION 15. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Section 1 of Resolution 8075, adopted Julv 9, 2001, Section 1 of Resolution 8058, adopted June 11, 2001 and Section 8 of Resolution 7868, adopted June 28, 1999, amending Utility Rate Schedule E-11 (Medium Commercial Direct Access Electric Service), are hereby amended to delete all references to the foregoing Medium Commercial Direct Access Electric Service schedule SECTION 16. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Section 1 of Resolution 8058, adopted June 11, 2001 and Section 9 of.Resolution 7868, adopted June 28, 1999, amending Utility Rate Schedule E-12 (Medium Commercial Electric Standby Service), are hereby mnended to delete all references to the foregoing Medium Commercial Electric Standby Service schedule. SECTION 17. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Section 1 of Resolution 8058, adopted June 11, 2001, Section 10 of Resolution 7868, adopted June 28, 1999 and Section 1 of Resolution 7728, adopted December 15, 1997, amending Utility Rate Schedule E-13 (Large Commercial Electric Standby Service), are hereby amended to delete all references to the foregoing Large Commercial Electric Standby Service schedule. SECTION 18. Pursuant to Section 12.20.010 of the Palo.Alto Municipal Code, Section 1 of Resolution 8174, adopted June 17, 2002, Section 1 of Resolution 8075, adopted July 9, 2001, Section 1 of Resolution 8058, adopted June 11, 2001 and Section 11 of Resolution 7868, adopted June 28, 1999, amending Utility Rate Schedule E-17 (Medium Commercial Electric Service), are hereby amended to delete all references to the foregoing Medium Commercial Electric Service schedule. SECTION 19. Section 1 of Resolution 8174, pertaining to Utility Rate Schedules E-I (Residential Electric Service), E-2 (Commercial Electric Service), E-4 (Mediuln Commercial Electric Service), E-4-TOU (Medium Commercial Electric Time of Use Service), E-7 (Large Commercial Electric Service), E-7-TOU (Large Commercial Electric Time of Use Service), E-16 (U~m~etered Electric Service) and E-18 (Municipal Electric Service), shall remain in full force and effect. 080929 syn 6050548 NOT YET APPROVED SECTION 20. Section 1 of Resolution 8075, pertaining to Utility Rate Schedules G-3 (Large Commercial Core Gas Service), G-4 (Large Commercial Core Gas Transportation Service), G-11 (Large Commercial Fixed-Term Commodity Gas Service), G-12 (Large Commercial Custom Commodity Gas Service), E-4 (Medium Commercial Electric Service) and E-7 (Large Commercial Electric Service), shall remain in full force and effect. SECTION 21. Section 1 of Resolution 8058, pertaining to Utility Rate Schedules E-1 (Residential Electric Service), E-2 (Commercial Electric Service), E-4 (Medium Commercial Electric Service), E-7 (Large Commercial Electric Service), E-14 (Street Lights) and E-16 (Unmetered Electric Service, shall remain in full force and effect. SECTION 22. Section 1 of Resolution 7728, pertaining to Utility Rate Schedules E-10 (Net-Energy Metering Services), shall remain in full force and effect. SECTION 23. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule G-1 (Residential Gas Service) is hereby amended to read in accordance with sheets G-l-1 and G-l-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 24. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule G-2 (Commercial Gas Service) is hereby amended to read in accordance witki sheets G-2-1 and G-2-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 25. Pursuant to Section 12.20.010 Of the Palo Alto Municipal Code, Utility Rate Schedule G-3 (Large Commercial Gas Service) is hereby amended to read in accordance with sheets G-3-1 and G-3-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 26. Pursum~t to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule G-4 (Large Commercial Gas Transportation Service) is hereby amended to read in accordance with sheets G-4-1 and G-4-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION27. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule G-6 (Municipal Gas Service) is hereby amended to read in accordance with sheets G-6-1 and G-6-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. 080929 syn 6050548 NOT YET APPROVED SECTION 28. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-1 (General Residential Water Service) is hereby amended to read in accordance with sheets W-l-1 and W-l-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 29. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-2 (Water Service from Fire Hydrants) is hereby amended to read in accordance with sheet W-2-1, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 30. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-3 (Fire Service Com~ections) is hereby amended to read in accordance with sheets W-3-1 and W-3-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 31. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-4 (General Non-Residential Water Service) is hereby amended to read in accordance with sheets W-4-1 and W-4-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 32. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-7 (Irrigation Water Service) is hereby amended to read in accordance with sheets W-7-1 and W-7-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 33. Pursuant tO Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-1 (Domestic Wastewater Collection and Disposal) is hereby mnended to read in accordance with sheet S-1-1, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 34. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-2 (Commercial Wastewater Collection and Disposal) is hereby amended to read in accordance with sheets S-2-1 and S-2-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 35. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedules W-1-B (Reclaimed Water Service & Hauling) and W-1-C (Reclaimed Water Service & Hauling) are hereby amended and restated as new Utility Rate Schedule RW-1 (Reclaimed Water Service & Hauling), to read in accordance with 080929 syn 6050548 NOT YET APPROVED sheet RW-I-1, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 36. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule G-COG (Gas for Electric Generation Service) is hereby amended and restated as new Utility Rate Schedule G-8 (Gas for Electric Generation Service), to read in accordance with sheets G-8-1, G-8-2 and G-8-3, attached hereto and incorporated herein. The foregoing Utility Rate Schedule, as amended, shall become effective on October 20, 2008. SECTION 37. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 19 (Direct Access) is hereby repealed, effective October 20, 2008. SECTION 38. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 2 (Definitions and Abbreviations) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 39. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 3 (Description of Services) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 40. Pursuant to Section !2.20.0t0 of the Palo Alto Municipal Code, Utility Rule and Regulation 4 (Application for Service) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 41. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 5 (Comracts) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 42. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 6 (Establishment and Reestablishment of Credit) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2O08. SECTION 43. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 7 (Deposits) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. 080929 syn 6050548 NOT YET APPROVED SECTION 44. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 9 (Discontinuance, Termination and Restoration of Service) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION~45. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 11 (Billing, Adjustments, and Payment of Bills) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 46. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 12 (Natural Gas Direct Access) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 47. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 21 (Special Water Utility Regulations) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 48. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule and Regulation 23 (Special Wastewater Utility Regulations) as amended, attached hereto and incorporated herein, is hereby approved and adopted. The foregoing Utility Rule and Regulation, as amended, shall become effective on October 20, 2008. SECTION 49. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule E-10 (Net Energy Metering Service) is hereby rescinded and replaced with new Utility Rule and Regulation 29 (Net Metering), attached hereto and incorporated herein. The foregoing Utility Rule and Regulation is hereby approved and adopted, and shall become effective on October 20, 2008. SECTION 50. The Council finds that the revenue derived from the authorized adoption enumerated herein shall be used only for the purposes set forth in Article VII, Section 2, of the Charter of the City of Palo Alto. // // // // // // 080929 syn 6050548 NOT YET APPROVED SECTION 51. The Council finds that the adoption of this resolution does meet the California Envirorm~ental Quality Act’s (CEQA) definition of a project, pursuant to California PuNic Resources Code Sec. 21065, therefore no environmental assessment is required. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS’ ATTEST:APPROVED" City Clerk APPROVED AS TO FORM: Mayor City Manager Deputy City Attorney Director of Administrative Services Director of Utilities 080929 syn 6050548 SUMMARY OF PROPOSED CHANGES TO RATE SCHEDULES, RULES AND REGULATIONS ATTACH TABLE 1 - UTILITY RULES PROPOSED CHANGES 1 Adoption of Rules - NO CHANGE 2 Definitions and Abbreviations ¯Add definition of"Single Family Residential Dwelling." 3 Description of Services -Remove ~anguage related to Electric Service deregulation. ¯Clarify electric engineering related requirements and language. ¯Other language edits for clarity. 4 Application for Service ¯Remove definition of"Dwelling" as it is provided in Rule 2. o Clarify and provide detail on information required on service applications. 5 Contracts o Language edits for clarity. 6 Establishment & Reestablishment of Credit ¯Move reference to Gas Service Providers to Rule #12. ¯Language edits; tabular presentation. 7 Deposits °Move reference to Gas Service Providers to rule #12. 8 Access to Premises NO CHANGE 9 Discontinuance and Restoration of Service ¯Clarifies terms and conditions for discontinuance, termination, and restoration of service 10 Meter Reading - NO CHANGE 11 Billing, Adjustments, and Payment of Bills °Clarification of bill payment terms, collections processes, landlord/tenant disputes with regard to submetering/resale. ¯Move reference to Gas Service Providers to rule #12 12 Natural Gas Direct Access ° Insert section on Security Deposits (from Rule #7) and Re-establishment of Credit (from Rule #6), Accounting, billing and payments (from Rule # 11). 13 Shortage of Supply and Interruption of Delivery of Electricity, Gas, Water, and Fiber Optic Continuity - NO CHANGE 14 Emergency Usage Restrictions NO CHANGE 15 Metering - NO CHANGE 16 Line Extensions - NO CHANGE 17 Conversion to Underground - NO CHANGE 18 Electrical Service Connections and Facilities on Customer’s Facilities -NO CHANGE 19 Direct Access °Eliminate as this is no longer applicable. 20 Special Electric Utility Regulations NO CHANGE 21 Special Water Utility Regulations °Clarify and specify language regarding CPAU responsibility and customer responsibility with respect to maintenance of water distribution system. ° Clarify language regarding inspection of backflow testing devices. 22 Special Gas Utility Regulations - NO CHANGE 23 Special Wastewater Utility Regulations Clari~" and specify language regarding CPAU responsibility and customer responsibility with respect to maintenance of wastewater distribution system. 24 Special Recycling and Refuse Utility Regulations - NO CHANGE 25 Special Storm and Surface Water Regulations - NO CHANGE 26 Fiber Optics-NO CHANGE 27 Generating Facility Interconnections -NO CHANGE 29 Net Metering ¯Moved from Rate Schedule E-10. TABLE 2 - ELECTRIC RATE SCHEDULES PROPOSED CHANGES E-1 Residential Electric Service ¯Definition of"single family dwelling" moved to Rule # 2 (Definitions and Abbreviations), ¯Territory definition revised to include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." ¯Definition of"tier" revised to be based on usage per day (instead of set amount per month). ¯Language for "surcharges and taxes" included in the calculation of charges. ¯Removed redundancy in listing of cost components making up the total rates. , Calculation of usage tiers added. ¯ Solar hot water heating system discount language deleted. E-1-G Residential Green Power Electric Service ¯ Same as above plus PaloAitoGreen Program description language clarified. E-2 Small Commercial Electric Service Territory definition revised to include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." ¯Language for "surcharges and taxes" included in the calculation of charges. ¯Removed redundancy in listing of cost components making up the total rates. ¯Seasonal proration clarified and referred to Rule 11. o Solar hot water heating system discount language deleted. E-2-G Commercial Green Power Electric Service ¯ Same as above plus PaloAltoGreen Program description language clarified. E-3 Customer Owned Generation -NO CHANGE : E-4 Medium Commercial Electric Service ¯Direct access language eliminated. ¯"Commercial" removed, demand metering requirement added, for a more general applicability. Territory definition revised to include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." o Language for "surcharges and taxes" included in the calculation of charges. ¯Removed redundancy in listing of cost components making up the total rates. .Seasonal proration clarified and referred to Rule 11. ¯Solar hot water heating system discount eliminated. .Other minor edits for "readability" purposes. E-4-G Medium Commercial Green Power Electric Service ¯ Same as above plus PaloAltoGreen Program description language clarified ......... E-4-TOU Medium Commercial Electric Time of Use Service Same as E-4 above plus Rate Table edited for better readability. E-7 Large Commercial Electric Service Direct access language eliminated. "Large" removed for a more general applicabili~ty. Territory definition revised to include "everywhere CPAU serves" instead of"incorporated City limits and land owned or leased by the City." Language for "surcharges and taxes" included in the calculation of charges. Removed redundancy in listing of cost components making up the total rates. Seasonal proration clarified and referred to Rule 11. Rate schedule language generalized. Other minor edits for "readability" purposes. E-7-G Large Commercial Green Power Electric Service Same as above plus PaloAltoGreen Program description language clarified. E-7-TOU Large Commercial Electric Time of Use Service Same as E-7 above plus Rate Table edited for better readability. E-8 Large Commercial Electric Service - Direct Access - Market Based Power Deleted. - Electric Direct Access Related. E-9 Large Commercial Electric Service - Direct Access - ESP Customer Deleted. - Electric Direct Access Related. E-10 Net Energy Metering Service Deleted. Becomes Rule #29. E-11 Medium Commercial Direct Access - ESP Customer Deleted - Electric Direct Access Related E-12 Medium Commercial Electric Standby Service Deleted. - Electric Direct Access Related E-13 Large Commercial Electric Standby Service Deleted. - Electric Direct Access Related. 4 Street Lights - NO CHANGE E-15 Electric Service Comaection Fees -NO CHANGE E-16 Unmetered Electric Service NO CHANGE E-17 Medium Commercial Electric Service - Direct Access - Market Based Power Deleted. - Electric Direct Access Related. E-18 Municipal Electric Service Territory definition revised to include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." Language for "surcharges and taxes" included in the calculation of charges. Removed redundancy in listing of cost components making up the total rates Seasonal proration clarified and referred to Rule 11. Solar hot water heating system discount eliminated. E-18-G Municipal Green Power Electric Service Same as above plus PaloAltoGreen Program description language clarified. TABLE 3 - NATURAL GAS RATE SCHEDULES PROPOSED CHANGES G-1 Residential Gas Service ¯Applicability language clarified. ¯Territory definition revised to include "everywhere CPAU serves" instead of"incorporated City limits and land owned or leased by the City." ¯Tiered block language standardized. ,Calculation of usage tiers made explicit. °Calculation of cost componems explicitly specified. ¯Seasonal proration clarified and referred to Rule 11. G-2 Commercial Gas Se~wice ¯ Territory definition revised to include "everywhere CPAU serves" instead of"incorporated City limits and land owned or leased by the City." ¯Calculation of cost components explicitly specified. G-3 Large Commercial Gas Service ¯ Same as G-2 above G-4 Large Commercial Gas Transportation Service ¯ Same as above G,5 Gas Service Connection Fees - NO CHANGE G-6 Municipal Gas Service ¯ Same as G-2 above G-8 Gas for Electric Generation Service ¯Newrate schedule. G-COGrenamed G-8 G- 10 Compressed Natural Gas Service - NO CHANGE G-I 1 Large Commercial Fixed-Term Commodity Gas Service - NO CHANGE G-12 Large Commercial Custom Commodity Gas Service -NO CHANGE G-COG Gas for Electric Generation Service ¯Deleted. G-COG renamed G-8. TABLE 4 - UTILITIES WATER AND RECYCLED WATER RATE SCHEDULES PROPOSED CHANGES W-1 General Residential Water Service Applicaloility language clarified. Tiered block language standardized. Calculation of usage tiers made explicit. Calculation of cost components explicitly specified. Wl-B Reclaimed Water Service Deleted. W1-B and W1-C are combined to become RW 1. N1-C Reclaimed Water Service and Hauling Deleted. W1-B and W1-C are combined to become RW 1. W-2 Water Service from Fire Hydrants Territory definition revised to read "everywhere CPAU provides service." W-3 Fire Service Connection Fee Territory definition revised to include "everywhere CPAU provides water service" instead of "incorporatedg2Ry limits and .land owned or leased by the City." . . W-4 General Non-Residential Water Service Territory definition revised to include "everywhere CPAU provides water service" instead of "incorporated City limits and land owned or leased by the City." Calculation of cost components explicitly specified. W-5 Water Service Connection Fees - NO CHANGE W-7 Irrigation Water Service Territory definition revised to include "everywhere CPAU provides water service" instead of "incorporated City limits and land owned or leased by the City." Calculation of cost components explicitiy specified. RW-1 Recycled Water Service and Hauling New Rate Schedule. W1-B and W1-C are combined to become RW-1. TABLE 5 - UTILITIES OTHER RATE SCHEDULES PROPOSED CHANGES S-1 Domestic Wastewater Collection & Disposal ~ Territory definition revised to include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." Definition of"occupied domestic dwelIing" eliminated. S-2 Commercial Wastewater Collection & Disposal Territory definition revised tO include "everywhere CPAU serves" instead of "incorporated City limits and land owned or leased by the City." S-3 Industrial Waste Laboratory & Analysis Charges -NO CHANGE S-4 Hauled Liquid Waste Charges - NO CHANGE S-5 Sewer Service Connection Fees NO CHANGE EDF-1 Dark Fiber Licensing Service NO CHANGE EDF-2 Dark Fiber Service Connection Fees NO CHANGE EDF-3 Dark Fiber Licensing Service NO CHANGE EFTH-T Fiber to the Home Trial Participation Fee NO CHANGE R-1 Domestic Refuse Collection-NO CHANGE R-2 Commercial Refuse Collection- NO CHANGE R-3 Commercial Refuse Collection- NO CHANGE D-I General Storm and Surface Water Drainage - NO CHANGE C-1 Utility Service Calls - NO CHANGE C-2 Customer Deposits -NO CHANGE C-3 Service to City Employees - NO CHANGE C-4 Residential Rate Assistance Program. NO CHANGE ATTACHMENT C CITY OF PALO ALTO UTILITIES Index of Existin~ Rate Schedules~ Rules and Regulations RATE SCHEDULES: DATE OF LAST REVISION NUMBER OF SHEETS ELECTRIC: E-1 E-1G E-2 E-2 G E-3 E-4 E-4 TOU E-4 G E-7 E-7 TOU E-7 G E-8 E-9 E-10 E-11 E-12 E-13 E-14 E-15 E-16 E-17 E-18 E-18G Residential Electric Service .................................................July Residential Green Power Electric Service ...........................July Small Commercial Electric Service .....................................July Small Commercial Green Power Electric Service ...............July Customer-O~vned Generation ..............................................July Medium Commercial Electric Service ................................July Medium Commercial Electric Time of Use Service ...........July Medium Commercial Green Po~ver Electric Service ...........July Large Commercial Electric Service .....................................July Large Commercial Electric Time of Use Service ................July Large Commercial Green Power Electric Service ...............July Large Cormnercial Electric Service .....................................July Large Commercial Direct Access Electric Service ..............August Net Energy Metering S ervice ..............................................July Medium Commercial Direct Access Electric Service ..........August Medium Commercial Electric Standby Service ..................July Large Commercial Electric Standby Service .......................July Street Lights ........................................................................July Electric Service Connection Fees ........................................July Unmetered Electric Services ...............................................July Medium Commercial Electric Service ................................July Municipal Electric Service ..................................................July Municipal Green Power Electric Service ............................July FIBER OPTIC: 1,2008 1,2008 1,2008 1,2008 1,2007 1,2008 1,2008 1,2008 1,2008 1,2008 1,2008 1,2002 1,2001 1,2001 1,2001 1,2001 1,2001 1,2008 1,~2006 1,2008 1,2002 1,2008 1,2008 1 2 2 2 3 3 4 4 3 4 4 4 3 2 3 2 2 4 6 3 3 2 2 EDF-1 EDF-2 Dark Fiber Licensing Services ............................................. Dark Fiber Connection Fees ................................................ July 1, 2008 July 1, 2008 2 2 CIT’Y OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES Index of Existing Rate Schedules, Rules and Regulations EDF-3 EFTH-T WATER: DATE OF LAST REVISION NUMBER OF SHEETS Dark Fiber Licensing Services .............................................Sept. 18, 2006 Fiber to the Home Trial Participation Fee ...........................May 6, 2002 1 1 W-1 W-1-B W-1-C W-2 W-3 W-4 W-5 W-7 GAS: General Residential Water Service ......................................July 1, 2008 Reclaimed Water Service ....................................................July 1, 2002 Reclaimed Water Service and Hauling ................................July 1, 2002 Water Service From Fire Hydrants .....................................July 1, 2008 Fire Service Colmections ....................................................July 1, 1992 General Non-Residential Water Service .............................July 1, 2008 Water Service Connection Fees ...........................................July 1, 2006 Irrigation Water Service ......................................................July 1,2008 1 1 1 1 2 1 5 1 G-1 0-2 G-3 G-4 G-5 G-6 O-10 G-11 G-12 G-COG Residential Gas Selwice .......................................................July 1, 2008 Commercial Gas Service .....................................................July 1, 2008 Large Commercial Gas Service ...........................................July 1, 2007 Large Commercial Gas Transportation Service ...................July I, 2007 Gas Service Comaection Fees ............: .................................July 1, 2006 Municipal Gas Service .........................................................July 1, 2008 Compressed Natural Gas Service ........................................July 1, 2008 Large Commercial Fixed-Term Commodity Gas Service...July 1, 2007 1, 2007 1, 2008 Large Commercial Custom Commodity Gas Service .........July Gas for Electric Generation Service ....................................January WASTEWATER: 2 1 2 2 4 2 1 2 2 3 S-1 S-2 S-3 Domestic Wastewater Collection & Disposal .................... Conmaercial Wastewater Collection & Disposal ................. Industrial Waste Laboratory & Analysis Charges ............... July 1, 2006 July 1, 2006 July 1, 2002 1 2 1 CITY OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES Index of Existing Rate Schedules~ Rules and Regulations S-4 S-5 REFUSE: DATE OF LAST NUMBER REVISION OF SHEETS Hauled Liquid Waste Charges ............................................. Sewer Service Connection Fees .......................................... July 1, 2002 July 1, 2005 1 3 R-1 R-2 R-3 Domestic Refuse Collection ................................................ Commercial Refuse Collection ............................................ Commercial Refuse Collection ............................................ July 1, 2008 July 1, 2008 July 1, 2008 2 2 5 STORM AND SURFACE WATER DRAINAGE: D-1 General Storm and Surface Water Drainage ....................... MISCELLANEOUS: C-1 C-2 C-3 C-4 Utility Service Calls ............................................................. Customer Deposits ............................................................... Service to City Employees ................................................... Residential Rate Assistance Prograln .................................. RULES AND REGULATIONS: Rule 1 Rule 2 Rule 3 Rule 4 Rule 5 Rule 6 Rule 7 Rule 8 Rule 9 Rule 10 July 1, 2008 July 1, 2005 July 1, 1992 July 1, 1983 June 1, 2005 Adoption of Rules ................................................................July 1, 1998 Definitions and Abbreviations .............................................July 1, 2006 Description of Services ........................................................July 1, 2006 Application for Service ........................................................July 1, 2006 Contracts ..............................................................................July 1, 2006 Establishment and Reestablishment of Credit .....................Sept 1, 1999 Deposits ...............................................................................Sept 1, 1999 Access to Premises ..............................................................July 1, 1998 Discontinuance and Restoration of Service .........................July 1, 2006 Meter Reading .....................................................................July 1, 2006 i 1 1 1 1 26 14 3 4 3 3 2 8 3 CITY OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES Attachment B CITY OF PALO ALTO UTILITIES Index of Existing Rate Schedules~ Rules and Regulations Rule 11 Rule 12 Rule 13 Rule Rule Rule Rule Rule 14 15 16 17 18 Rule 19 Rule 20 Rule 21 Rule 22 Rule 23 Rule 24 Rule 25 Rule 26 Rule 27 DATE OF LAST REVISION NUMBER OF SHEETS Billing, Adjustments, and Payment of Bills ........................ Natural Gas Direct Access ................................................... Shortage of Supply and Interruption of Delivery of Electricity, Gas, Water and Fiber Optic Continuity ........July Emergency Energy Usage Restriction .......................... ........July Metering ...............................................................................July Line Extensions ...................................................................July Conversion to Underground ................................................July Electric Service Connections and Facilities on Customer’ s Premises ...........................................................July Direct Access .......................................................................August Special Electric Utility Regulations .....................................July Special Water Utility Regulations .......................................July Special Gas Utility Regulations ...........................................July Special Wastewater Utility Regulations ..............................July Special Recycling and Refuse Utility Regulations ..............July Special Storm and Surface Water Drainage Utility Regulations ...............................................................June Fiber Optic Service Connections and Facilities on Customer’s Premises .......................................July Generating Facility Intercom~ections ...................................July July 1, 2007 Sept 1, 1999 1,2006 1,1998 1,1998 1,1998 1,2006 1,2006 1,2001 1,2006 1,1998 1,1998 1,2006 1,2005 1,2005. 1,2006 1,2006 13 5 5 5 4 4 5 4 12 6 7 2 8 5 5 2O CITY OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES ATTACHMENT D RESIDENTIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E- 1 No APPLICABILITY: This schedule applies to separately metered single-family residential dwellings receiving retail energy services from the City of Palo Alto Utilities. ,’\ ,,~;,,,~1~ +-o~.a ..... ;~÷;o~ ~ .... m~,~,, ;~ TERRITORY: This rate schedule applies everywhere JaT;+~.~..,, .,.. +~,~,~ -*’~,,~P,~,*~,~,-,~ ........ .~A ~,~;+~_.,~ ~ the City of Palo Alto provides electric, se~iceand~-~~..~ owned, or UNBUNDLEDRATES: Per kilowatt-hour (kWh)Commodity Distribution Public Benefits Total Tier 1 usage_First 300 Next 200 kWhTier 2 100%-200% of Tier 1 Over 600 kWETier 3 usa~ Over 200% of Tier 1 $0.05448 $0.02920 $0.00292 $0.08660 0.07654 0.03878 0.00292 0.11824 0.10349 0.05184 0.00292 0.15825 Do SPECIAL NOTES: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount ma~is-broken down into appropriate components tEree cost as calculated under Section C: r ..... ~+.~ c,~. ..... w~÷~;k,,,~ ~ ..... Calculation ofUsage Tiers c.,.~ ~ .....r~: .....~ Tier 1 electricity usage shall be calculated and billed based upon a level of 10 kwh per day, CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-1-1 dated 7-1-2008 CITY OF PALO ALTO UTILTIES Effective 11-1-2008 Sheet No E-!-I RESIDENTIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E- 1 prorated b,v meter reading days of service. As an example, for a 30 day bill, the Tier 1 level would be 300 kWh. For further discussion of bill calculation and proration, refer to Rule and {End} CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-1-2 dated 7-’I-2008 CITY OF PALQ ALTO UT LIT ES Effective 11-1-2008 Sheet No E-1-2 RESIDENTIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-1-G APPLICABILITY: This schedule applies to separately metered single-family residential dwellings receiving retail energy services from the City of Palo Alto Utilities under the Palo Alto Green plan¯¯gl "1) r~o;,~l ,~ ....1];-"" " ~°; .....*~’~ ......tmg fiat. or~In e fatal r, ....................~ IS ....S ...... ~rchase of ~ nno/~ ,~ ~,,,~,~’~’~ green ...... ~: ~ ~-,~,~ ..... ~~o~,,~. Palo Alto Green provides for the purchase of enough renewable energy credits (~Cs) to match 100% of the energy usage at the premises eve~ month. These REC purchases suppo~ the production renewable energy, increase the financial value of power from renewal sources, and create a transparent and sustainable market that encourages new development of wind and solar power. Co TERRITORY: This rate schedule applies everwvhere ................... ~ ................of the City of Palo Alto provides electric serviceand UNBUNDLED RATES: Per kilowatt-hour (kWh) Public Palo Alto Commodity Distribution Benefits Green Total Tier 1 usa~e~$0.05448 $0.02920 $0.00292 $0.0150 $0.10160 Tier 2 usage 100%-200% of Tier iNext 300 kwh Tier 3 usage Over 200% of Tier 1Ove~ 600 kwh 0.07654 0.03878 0.00292 0.0150 0.13324 0.10349 0.05184 0.00292 0.0150 0.1732"5 SPECIAL NOTES: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts,~surcharges and/or taxes. On a customer’s bill CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-1-G-’I dated 7-1-2008 CITY OF PA _o ALTO UTILITIES Effective 11-01-2008 Sheet No E-l-G-1 RESIDENTIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-I-G statement, the bill amount may_~_beis broken do~vn into appropriate components as calculated under Section C.four ................... 1~,,]o+~ .... ~,. ~=~,;~ c. ~ ....... ,];+,, ~ ..... ...... s., Diseom+tCalculation of UsaRe Tiers Tier 1 electricity usage shall be calculated and billed based upon a level of 10 kwh per dav~ prorated by meter reading days of servtce. As an example, for a 30 day bill, the Tier 1 level would be 300 kwh. For A~rther discussion of bill calculation and proration, refer to Rule and Regu a on 11. on -/e ............. +, - ~ ~ e ....... ~ .... / .................. Pc, April I, 1987. o Palo Alto Green Participation Customers choosing to participate shall fill out a Palo Alto Green Power Program application provided by the Customer Service Center. /I {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-l-G-2 dated 7-1-2008 CITY OF PALO ALTO UTI _ITIES Effective 11-01-2008 Sheet No E-l-G-2 SMALL COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-2 Bo APPLICABILITY: This schedule applies to non-demand metered electric service for small commercial customers and master-metered multi-family facilities. TERRITORY: This rate schedule applies everywhere w~+~.~................... ~/ ..............of the City of Palo Alto provides electric serviceand land evened UNBUNDLED ~TES: Per kilo~vatt-hour (kWh) Summer Period Winter Period Commodity Distribution Public Benefits Total $0.08219 $0.04254 $0.00292 $0.12765 0.07406 0.03810 0.00292 0.11508 Do SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may beis broken down into appropriate three cost components as calculated under Section C: c~ .... ,~., c,,. .... mz~÷~zr.,,+~.., c~v, ...... ~ ~,,~o n~.~+~+~. 2.Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period includes use io par,y in both the Summer p~o+iogand~,*~""m’~ in the Winter Periods,_ the us a__~Ntt4ng~will be prorated based on c-ompated r. ........+~ +~ total kwh ..........~ +~ .....~"~ ....+~ +~ ....+ .................. ee ......................between t,he .....o .......~ +;- of the number ofdws in each seasonal period~ and the charges based on the applicable rates therein, For *~her discussion of bill calculation and proration. CITY OF PALO ALTO UTILITIES Issued bv the City Council Supersedes Sheet No E-2-1 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-2-1 SMALL COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-2 refer to Rule and Regulation 11 to ........................ j ...............~ period. o o Maximum Demand Meter Whenever the monthly use of ener.<y has exceeded 8,000 kwh for three consecutive months. a maximum demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has fallen below 6,000 kWh for twelve consecutive months, whereupon, at the option of the City, it may be removed. The maximum demand in any month will be the maximum average power in kilowatts taken during any 15-minute interval in the momh provided that in case the load is intermittent or subiect to violent fluctuations, the City may use a 5,minnte interval. A thet:mal-t),pe demand meter which does not reset after a det~nite time interval may be used at the City’s option. The billing demand to be used in computing charges under this schedule will be the actual maximum demand in kilowatts for the current month. An exception is that the billirg demand for customers with Thermal Energy Storage (TES) will be based upon the actual maximum demand of such customers between the hours of noon and 6 pm on weekdays. Sol" - ~ ......Diseou~ CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-2-2 dated 7-1-2008 CITY OF PALO ALTO UT LIT ES Effective 11-1:2008:- Sheet No E-2-2 SMALL COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-2-G No no Co APPLICABILITY: This schedule applies to non-demand metered electric service for small commercial customers and master-metered multi-family facilities receiving retail energy services from the City of Palo Alto Utilities under the Palo Alto Green plan. Palo Alto Green provides for either the purchase of enough renewable energy credits (RECs) to match ! 00% of the energy usage at the facility every month, or for the purchase of 1000 kilowatt-hour (kWh) blocks. These REC purchases support the production of renewable energy, increase the financial value of power from renewal sources, and create a transparent and sustainable market that encourages new development of wind and solar power. paruc,~ .....s ............, .........~ ............................. TERRITORY: This rate schedule applies everywhere w;+~.................. rpor ....limit~ of the City of Palo Alto provides electric serv cean on ..................... UNBUNDLED RATES: o.+~o (100% RrenewableGgreen option): Public Palo Alto Per kilowatt-hour (kWh) CommodiW Distribution Benefits Green Total Smnmer Period $0.08219 $0.04254 $0.00292 $0.0150 $0.14265 Winter Period 0.07406 0.03810 0.00292 0.0150 0.13008 2.~r,~,,,,m~a Seasonal ~ .....r.,,,,,o ~1000 kWh block option): Public Per kilowatt,hour (kWh) Commodity Distribution Benefits Summer Period $0.08219 $0.04254 $0.00292 Total $0.12765 Winter Period 0.07406 0.03810 0.00292 0.11508 Palo Alto Green Charge (per 1000 kwh block)15.00 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-2-G-1 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-2-G-1 SMALL COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-2-G SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for anv applicable discounts, surchar.~es and/or taxes. On a customer’s bill statement, the bill amount may beis broken down into appropriate ,c ............... t-components as calculated under Section C: r’,- ..... ~;÷., c~1 ....... r~;.+..;~.,,+;~.,. ,m. .... D,,M~ ~.~+~ ~,m’ge, and a ..... s~/or Pal~ltc ~ ..... o Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period&-includes use is partly in both the Summer Pe44ed-and partly in the Winter Period_s, usage ~vill be prorated based upon t4ae ~¢een ~-~ two ....... ~ .... ;~ ....... ~; .... *~ *~ ~+;~ ~the number of days in each seasonal period, and the charges based on the applicable rates therein. For %rther discussion of bill calculation and proration, refer to Rule and Regulation 11 *~ +~,~ *~+~ ,~ number ~.~-~,~j o .4~Palo Alto Green Participation Customers choosing to participate shall fill out a Palo Alto Green Power Program application provided by the Customer Service Center. o Maximum Demand Meter Whenever the monthly use of energy has exceeded 8,000 kWh for three consecutive months a maximum demand meter will be installed as promptly as is practicable and thereafter CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-2-G-2 dated 7-1-2008 CiTY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-2-G-2 SMALL COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-2-G continued in service until the monthly use of energy has thllen below 6,000 kwh for twelve consecutive months, whereupon, at the option of the City, it may be removed. The maximum demand in an,/month will be the maximum average power in kilowaus taken durin~ any 15-minute interval in the month provided that in case the load is intermittent or subject to violent fluctuations, the City may use a 5-minute interval A thermal-type demand meter which does not reset after a definite time interval ma,i be used at the City’s option. The billing demand to be used in computin~ charges under this schedule will be the actual maximum demand in kilowatts ibr the current month. An exception is that the billing demand for customers with Thermal Energy Storage (TES) will be based upon the actual maximum demand of such customers between the hours of noon and 6 pm on weekdays. CITY OF PALO ALTO UTILITIES issued by the City Council Supersedes Sheet No E-2-G-3 dated 7-1-2008 CITY OF PALO ALTO UTI_ITIES Effective 11-1-2008 Sheet No E-2-G-3 MEDIUM COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4 No Be APPLICABILITY: service for ..............customers with aThis schedule applies to demand metered secondary electric ’, .......;ol maximum deman below 1,000 owatts ................................................ ~oo :, This schedule applies to t~ee-phase electric service and may include service to master- metered multi-family facilities or other facilities requiring demand-metered services, as determined by the City, TERRITORY: This rate schedule applies any~vhere_ Witl~in +~-~,~ ~,~,~,,~,~,,.~,.~~ .......... +~ ~ ~+~ ~the City of Pale Alto provides electric - ..a ~..a ...... a ~ leased by the c;*"service ......**~ ~ ...... .......j. UNBUNDLEDRATES: Rates per kilowatt (kW) andldlowatt-hour (kWh): Summer Period _Demand Charge (ep_%kW) _Energy Charge (ep~kWh) Winter Period Demand Charge (ep~r_kW) Energy Charge (ep_e_LkWh) Public Commodity Distribution Benefits Total $5.31 $11.88 0.06083 0.01378 0.00292 $4 80 $6.98 0.05281 0.0t325 0.00292 $17.19 0.07753 $11.78 0.06898 SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into .appropriate 0a~-e-components as calculated under Section C: C .~:+~, c~ ...... r~o~a...+:~;, c~ ....... ~ D,.~.l:o ~ .... ~ CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-1 dated 7-1-2008 CITY OF PALO ALTO UT LIT ES Effective 11-1-2008 Sheet No E-4-1 MEDIUM COMMERCIAL ELECTRIC SERVICE UTILITY RATE S CHEDULE E-4 o Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period includes use both is partly in the Summer P-edod-and ~,-~1., ;,, the Winter Periods, the usa_kgg_~will be prorated ...... +~,~ *,., ~based on the number of days in each seasonal periods, and the charges based on the applicable rates therein according *~ +~ ~ "~+; ~ ~+a ..... a~- ~ ~ .... ; ..... a ...... ~ period fd } " ~.;m~ .......;~ F fm~h di j fbill 1 lati d proration, rei~r to Rule and Reaulation 11. Maximum Demand Meter Whenever the monthly use of energy has exceeded 8,000 kWhilowatt ko’drs for three consecutive months, a maximum demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has fallen below 6,000 kWh~ for twelve consecutive months, whereupon, at the option of the City, it may be removed. The maximum demand in any month will be the maximum average power in kilowattsilow~ts taken during any 15-minute interval inthe month, provided that in case the load is intermittent or subj oct to violent fluctuations, the City may use a 5-1ninute interval. A thermal-type demand meter which does not reset after a definite: time interval may be used at the City’s option. The billing demand to be used in computing charges under this schedule will. be the actual maximum demand in kilowattsilowatts for the current month. An exception is that the billing demand for customers with Thermal Energy Storage (TES) will be based upon the actual maximum demand of such customers between the hours of noon and 6 pm on weekdavs. o CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-2 dated 7-1-2008 CITY OF PALO ALTO UTtLIT E$ Effective 11-1-2008 Sheet No E-4-2 MEDIUM COMMERCIAL ELECTRIC SERVICE UTILITY P,,4TE SCHEDULE E-4 .~-Po~ver Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kilowattsi!owatts for three consecutive months, the City has the option of installing V^ ~ ~, ...............,1,~ appli.............. s ......cable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has been below 200 kilowattsi!owatts for four consecutive months. When such metering is installed, the monthly electric bill will include a "power factor penalty", if applicable. The penalty adjustment will be applied to a customer’s bill prior to the computation of any primary voltage discount. The power factor penalty is applied by increasing the total energy and demand charges for any month by 0.25 percent (0.25%) for each one percent (1%) that the monthly power factor of the customer’s load was less than 95%. The monthly power factor is the average power factor based on the ratio of kilowatt hours to kilovolt-ampere hours consumed during the month. Where time-of-day metering is installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. 56.Changing Rate Schedules Customers may request arate schedule change at anytime to~-l.r ........ -~,~-**’,~-’-’-uo°a~ City of Palo Alto full-service rate schedule as is applicable to their kilowa~-demand and kilowatt-hour usa~ profile. ~ ................................~, ~*~u ............~" E 4 03. Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage where CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-3 dated 7-1-2008 CITY OF P#LO ALTO UTIL T ES Effective 11-1-2008 Sheet No E-4-3 MEDIUM COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4 it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maximum kilovolt- ampereaCA: size limitation. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-4 dated 7-1-2008 CITY OF PALQ ALTO UTILITIES Effective 11-1-2008. Sheet No E-4-4 MEDIUM COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4-G Ao APPLICABILITY: This schedule applies to demand metered secondau electric service for commercial customers with a maximum demand below 1,000 kilowatts ’k&~__~) who receive power under the Pale Alto Green plan waived..~,~,~..,~1~-*"~ .~; ....... ........... .~ .... -~,-v.u~z~;u+’~ This schedule applies to tl~ee-phase electric service and may include service to master-metered multi-family facilities or other facilities requiring demand-metered services, as determined by the City ............Pa!e ’~ ~+~ ~ ..................~ .....~ ~ .................~ ~o ~, ~;+~, t~ pt .....................green energy ~ .......v .....s Co UNBUNDLED RATES: 1 ¯ ~.~.....m.a .....~ ....a ..a ~’ .......r:,..÷.,o (1000 kWh block option): Public Distribution BenefitsCommodity Total $5.31 $11.88 $17.19 0.06083 0.01378 0.00292 0.07753 15.00 Summer Period Demand Charge (ep~_kW) Energy Charge (ep~LkWh) Pale Alto Green Charge (per 1000 kWh block) Winter Period Demand Charge (ep_9_r_kW)$4.80 Energy Charge (ep_%kWh)0.05281 Pale Alto Green Charge (per 1000 kwh block) $6.98 $11.78 0.01325 0.00292 0.06898 15.00 o r~.r..~u,~a "- ........~ ...."~ Ene~~(100% Rrenewable Ggreen option): Public Pale Alto Commodity Distribution Benefits Green Total Summer Period Demand Charge (e129&kW) Energy Charge (per kwh) $5.31 $11.88 $17.19 0.06083 0.01378 0.00292 0.0150 0.09253 Winter Period CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-G-1 dated 7-7-2008 CITY OF PALO AL~D UTILITIES Effective 11-1-2008 Sheet No E-4-G-1 MEDIUM COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4-G _Demand Charge ( el~kkW) _Energy Charge (ep_~_kWh) $4.80 $6.98 $11.78 0.05281 0.01325 0.00292 0.0150 0.08398 Do SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates m Section C above and adjusted for any applicable discounts, surcharges, and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate four cost-components as calculated under Section C: r~ .... ,~;~, ~v, .... m;o÷~m,,+~A~ ~ ..... ~,,~0 ~ .... ~ ~ ..... Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period includes use bothis-pat4y in the Summer ger4egand ~ ..... j ...... the Winter Periods,_ the usage will be prorated based ,.1.~’,~ ~’;";~,.,~s ....... ~.~.;~ be ~en the two ....... ~ -~;~ ...... ~;-’" to +~ .... +;~ o~the number of days in each seasonal period, and the charges based on the applicable rates therein. For R~rther discussion of bill calculation and proration, refe~ to Rule and Regulation 11~*~ +~-~,~ ~ +~+-~ ~.~ ..~,**~ .... ~.~ a~ o Maximum Demand Meter Whenever the monthly use of energy has exceeded 8,000 kilowatt-hours for three consecutive months, a.maximum demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has dropped below 6,000 kilowatt-hours for twelve consecutive months, ~vhereupon, at the option of the City, it may be removed. The maximum demand in any month will be the maximum average power in kilowatts taken during any 15-minute interval in the month provided that in case the load is intermittent or subject to violent fluctuations, the City may use a 5-minute interval. A thermal-type demand meter, which does not reset after a definite time interva!~ may be used at the City’s option. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-G-2 dated 7-1-2008 Effective 11-i-20dg CITY OF PALO ALTO Sheet No E-4-G-2UTILITIES MEDIUM COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4-G The billing demand to be used in computing charges under this schedule will be the actual maximum demand in kilowatts for the current month. An exception is that the billing demand for customers with Thermal Energy Storage (TES) will be based upon the actual maximum demand of such customers between the hours of noon and 6 PM on weekdays. .5~---Power Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kilowatts for three consecutive months, the City has the option of installing VAR hem" or mV mt~u:-applicable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has dropped below 200 kilowatts for four consecutive months. When such metering is installed, the monthly electric bill will include a "power factor penalty", if applicable. The penalty adjustment will be applied to a customer’s bill prior to the computation of any primary voltage discount. The power factor penalty is applied by increasing the total energy and demand charges for aw month by 0.25 percem or (1/4) for each one percent (1%) that the monthly power factor of the customer’s load was less than 95%. The monthly power factor is the average power factorbased on the ratio of kilowatt-hours to kil ovolt-ampere hours consumed during the month Where time-of-day metering ~s installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. 56.Changing Rate Schedules CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-G-3 dated 7-1-2008 CIT’~ OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-4-G-3 MEDIUM COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4-G Customers may reques~ a rate schedule change at any time to any applicable full-service rate schedule as is applicable to their kilowa~-demmad and kilowa~-hour usage profile. Qualified 87. Palo Alto GreenN ......of Schedule t~, ....Participation Customers choosin~ to participate shall fill out a Palo Alto Green Power Program application provided bv the Customer Service Center. Customers may request at any time, in writing, a change to the number of blocks they wish to purchase under the Palo Alto Green plan. Pal o Alto Green provides for either the purchase of enough renewable energy credits (RECs) to match 100% of the energy usage at the facility every month, or for the purchase of 1000 kilowatt-hour (kWh) blocks. These REC purchases support the production of renewable energy, increase the financial value of power from renewal sources, and creates a transparent and sustainable market that encourages ne~v development of~vind and solar. e~tion of this schedulm Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2.5 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage where it has, or ~vill install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-G-4 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 1 1-1-2008 Sheet No E-4-G-4 MEDIUM COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-4-G at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change th~ system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maximum kilovolt- ampere~Zg: size limitation. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-G-5 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-4-G-5 MEDIUM COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-4 TOU Ao Co APPLICABILITY: This schedule applies to demand metered secondary electric service for commercia! customers with a -demand- between 500 and 1,000 kilowatts per month~ and who have sustained this level of usage for at least three consecutive months during the most recent 12 month period, and "¢&o have waived el ......~,,,,~,,L ,,~,~,~,o~ ..... ,--s~-,v. This schedule applies to three-phase electric service and may include service to master-metered multi-family facilities or other facilities requiring den-rand-metered services, as determined by the CiW.-_In addition, this rate schedule is applicable for customers who did not pay power factor penalties during the last 12 months. TERRITORY: This rate schedule applies an~vhere xx z;+~’;’-,,.... +~-..~ ~ ....~.~.~; ........ .~*~a -.-~:--;*-~o of the City of Palo Alto provides electric serviceand ~..a owned or ~ ..... a ~.., ,~ ~;~, UNBUNDLED RATES: Rates per kilowatt (kW) and Mlowatt-hour (k~Vh) ...........~-.,.-,,,,,~n ....a ,,,~...~,,,.,~ .....s: ~--~.° ,÷~. P-e+ Per ~’ Public Commodity Distribution Benefits Total Sumlner Period Demand Charge (per kW) Peak $3.12 $6.99 Mid-Peak 1.99 4.41 Oil-Peak 1.13 2.54 Energy Charge (per kwh) Peak $0.10963 $0.02529 Mid-Peak 0.05617 0.01266 Off-Peak 0.04298 0.00950 Winter Period Demand Charge (per kW) Peak $2.77 $3.94 Off-Peak 1.49 2.27 $10.11 6.40 3.67 $0.00292 0.00292 0.00292 $0.13784 0.07125 0.05540 $6.71 3.76 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No. E-4-TOU-1 dated 7-1-2007 CITY OF PALO ALTO UTILITIES Effective 7-1-2008 Sheet No.E-4-TOU-1 MEDIUM COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE S CHEDULE E-4 TOU Energy Charge (per kWh~ Peak Off-Peak $0.07003 $0.01773 $0.00292 $0.09068 0.04088 0.01014 0.00292 0.05394 _Commodity Summer-P-er4od Demand, Ch~ P~k---$3.1~ Off Peak 1.13 $6.~:$10.-t4 ,1.d 1 6A4) 2.5/1 3.67 geak $0.10962 ~ealc ~ Off Peak 0.~ Peak --$2.77 Mid Peak Off Peak 1.49 $3.9q --~ 2.27 3.76 ---Peak -$04) 7003 Mid Peak Off D~ $0.01773 $0=00292 $0449068 04)4014 04)0292 04)5304 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No. E-4-TOU-f dated 7-1-2007 CITY OF PALO ~ TOUTILITIES Effective 7-1-2008 Sheet No.E-4-TOU-1 MEDIUM COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-4 TOU Do SPECIAL NOTES: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C °Definition of Time Periods SUMMER PERIOD (Service from May 1 to October 31): Peak:12:00 noon to 6:00 p.m.Monday through Friday (except holidays) Mid Peak: Off-Peak: 8:00 a.m. to 12:00 noon 6:00 p m. to 9:00 p.m. 9:00 p.m. to 8:00 a.m All day Monday through Friday (except holidays) Monday through Friday (except holidays) Saturday, Sunday, and holidays WINTER PERIOD (Service from November Peak:8:00 a.m. to 9:00 p.m. 1 to April 30): Monday through Friday (except holidays) Off-Peak:9:00 p.m. to 8:00 a.m. All day Monday through Friday (except holidays) Saturday, Sunday, and holidays HOLIDAYS: "Holidays" for the purposes of this rate schedule are New Years Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Cl~ristmas Day. The dates will be those on which the holidays are legally observed. SEASONAL RATE CHANGES: When the billing period includes use is-pm4pin both the Ssummer pealed-and ~,-+1,, ;,, the Wwinter periods, the usage will be prorated based on +~ ~+ ...... +~,~ + ............ ~ ~;~a ....... ~;~,, +~ ,a .... +;~ of the number of days in each seasonal period, and the charges based on the applicable rates therein, to the total CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-TOU-3 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 1 1-1-2008 Sheet No E-4-TOU-3 MEDIUM COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-4 TOU For further discussion of bill calculation and proration, refer to Rule and Regulation 1 t o Demand Meter Whenever the monthly use of energy has exceeded 8,000 kilowatt-hours for three consecutive months, a demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has fallen below 6,000 kilo~vatt-hours for twelve consecutive months, whereupon, at the option of the City, it may be removed. The billin.g demand to be used in computing charges under this schedule will be the actual maximum demand in kilowatts taken during any 15-minute interval in each of the designated Time periods as defined under Section D.2. ~Power Factor Penalty Time of Use customers must not have had a power factor penalty assessed on their service for at least 12 months. Po~ver factor is calculated based on the ratio of kilowatt hours to kilovolt-ampere hours consumed during the month, and must not have fallen below 95% to avoid the power factor penalty. Should the City of Palo Alto Utilities Department find that the customer’s service should be subject to power factor penalties, the customer will be removed from the E-4-TOU rate schedule and placed on another applicable rate schedule as is suitable to their kilowatt demand and kilowatt-hour usage. 56.Changing Rate Schedules Customers electing to be served under E-4 TOU must remain on said schedule for a minimum of 12 months. Should the customer so wish, at the end of 12 months, the customer may request a rate schedule change to any applicable City of Palo Alto full-service rate CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-TOU-4 dated 7-1-2008 CITY OF PALO ALTOUTI~_~TIES Effective 11-1-2008 Sheet No E-4-TOU-4 MEDIUM COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-4 TOU schedule as is suitable to their kilowatt demand and kilowatt-hour usage. ~,,ovr,~A Primary Voltage Discount Where delivery is made at the same voltage as that of the line from ~vhich the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage where it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maximum kilovolt- ampere~~ size limitation. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-4-TOU-5 dated 7-1-2008 CITY OF PALO ALl D UTIL TIES Effective 11-1-2008 Sheet No E-4-TOU-5 LARGE COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7 A.APPLICABILITY: No This schedule applies to demand metered secondary service for tar-g~commercial customers with a maximum demand of at least 1,000KW per month per site, who have sustained this demand level at least 3 consecutive months during the last twelve months, a~qd wee blare waived electric direct access eligibility. TERRITORY: RATE S: Rates per kilowatt (kW) and Idlowatt-hour (kWh) ~ - : .~ ~: -- ,-, : Public Commodity Distribution Benefits Total Summer Period _Dem and Charge (kW)$6.42 $ 9.54 $15.96 _Energy Charge (kWh)0.05662 0.01388 0.00292 0.07342 Winter Period Demand Charge (kW) Energy Charge (kWh) $5.50 $4.39 $9.89 0.04990 0.01379 0,00292 0.06661 SPECIAL NOTES: Calculation of Charges The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcha-ges and/or taxes. =-On a customer’s bill statement, the bill amount may be broken down into a_p_proprmte Owee-components as calculated under Section C: Com~’-nodity Cl~arge, Disband Public Benefit CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-1 dated 7-7-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-7-1 LARGE COMMERCIAL ELECTRIC SERV_ICE UTILITY RATE SCHEDULE E-7 Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30 When the bi!ling period includes use both is-pmMy-in the summer ~,~--,,,~-~’;"rl ..~,o"n paand r44y-in the winter periods,_ the usage will be prorated based on t!ae ~m;...~,,~s ~dll be ...... +~ ~ ......... ~,~ ~ ~ ~m~ ...... kW demand, and ~ .... ~;~ ,s to the ~*;~ ogthe number of days in each seasonal period~d the charges based on the applicable rates therein. For NAher discussion of bill calculation and proration, refer to Rule and Re ~ulNion~ the total numb~ Request for Service Qualifying customers may request service under this schedule for more than one account or one meter if the accounts are on one site. A site shall be defined as one or more utility accounts serving contiguous parcels of land with no intervening public right-of-ways (e.g. streets) and have a common billing address. Maximum Demand Meter Whenever the monthly use of energy has exceeded 8,000 kilowatt-hours for three consecutive months, a maximum demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has fallen below 6,000 kilowatt-hours for twelve consecutive months, whereupon, at the option of the City, it may be removed. The maximum demand in any month will be the maximum average power in kilowatts taken during any 15-minute interval in the month provided that in case the load is intermittent or subject to violent fluctuations, the City may use a 5-minnte interval. A thermal-type demand meter which does not reset after a definite time interval may be used at the City’s option. The billing demand to be used m computing charges under this schedule will be the actual maximum demand in kilowatts for the current month. An exception is that the billing demand for customers with Thermal Energy Storage (TES)will be based upon the actual CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-2 dated 7-1-2008 CITY OF PALO ALTOUTILITIES Effective 11-1-2008 Sheet No E-7-2 LARGE COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7 maximum demand of such customers between the hours of noon and 6 pm on weekdays. Power Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kilowatts for three consecutive months, the City has the option to install :v:AR-@~our or any other-applicable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has been below 200 kilowatts for four consecutive months. When such metering is installed, the monthly electric bill shall include a °’power factor penalty", if applicable. The penalty adjustment shall be applied to a customer’s bill prior to the computation of any primar?." voltage discount. The power factor penalty is applied by increasing the total energy and demand charges for any month by 0.25 percent (0.25%) for each one percent (1%) that the monthly power factor of the customer’s load ~vas less than 95%. The monthly power factor is the average power factor based, on the ratio of kilowatt hours to kilovolt-ampere hours consumed during the month. Where time-of-day metering is installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. Changing Rate Schedules Customers may request a rate schedule change at any time to any applicable full serwce rate schedule as is applicable to their kilowatt-demand and kilowatt-hour usage profile=._ served .... ~,. ~,~o ~,~ ~0~,~,~,~ ..... " " " " direct ......... ~ w~ are ~s ....... Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-3 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-7-3 LARGE COMMERCIAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7 allowed provided the City is not required to supply service at a particular line voltage where it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maximum kVA size limitation. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-4 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-7-4 LARGE COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7-G Ao APPLICABILITY: This schedule applies to demand metered service for large commercial customers who choose service under the Pale Alto Green plan. A customer may qualify for this rate schedule if the customer’s maximum demand is at least 1,000KW per month per site, who have sustained this demand level at least 3 consecutive months during the last twelve months,--ands’he kave waived direct access ~.~ ...... ~. Pate Alto purchase o TERRITORY: The rate schedule applies everywhere W414~ +h~,,,~ -*’~-’,~,,~-~~ ..........+~ .......~.~--the City of Palo Alto id i d ~"~d ~"" ~ ....~ b} ~ Cityprey es electric serv cean .......ov:~e~, .......’ ....~. UNBUNDLED RATES: ~d4easonal .........~md-F~g~Rates-(1000 kWh block option): Public Commodity Distribution Benefits Summer Period _Demand Charge (p~LkW)$6.42 _Energy Charge (per kwh)0.05562 _Pale Alto Green Charge (per 1000 kwh block) $9.54 0.01388 0.00292 Total $15.96 0.07342 15.00 Winter Period _Demand Charge (ep_%kW)$ 5.50 Energy Charge (ep_~_kWh)0.04990 Pale Alto Green Charge (per 1000 kWh block) $4.39 0.01379 0.00292 $9.89 0.06661 15.00 Unbundted4easonM-D.cman-a and~m~(100% rene,vable green option): Public Palo Alto Commodity Distribution Benefits Green Summer Period Demand Charge (_p_%kW) Energy Charge (per kWh) $6.42 $9.54 0.05562 0.01388 0.00292 0.0150 Total $15.96 0.08842 Winter Period CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-G-1 dated 7-1-2008 CITY OF PALO ALTO UT LI-IES Effective 11-1-2008 Sheet No E-7-G-1 LARGE COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7-G Do _Demand Charge (ep~LkW)$ 5.50 $4.39 $ 9.89 _Energy Charge (per kWh)0.04990 0.01379 0.00292 0.015.0 0.08161 SPECIAL NOTES: 1.Calculation of Charges The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surchar:es and/or taxes. _On a customer’s bill statement, the bill amount may be broken down into appropriate fo~--components as calculated under Section C: and ~ ~ .....for Pale ^ ~+~ 2.Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period includes use both ~in the Summer Per4o4-and ~the Winter Period_s, the u_sage will be prorated based on ~ +~ .............. ~ ,~; ~ ...... ~-- to +~’~ ~the number of days in each seasonal period~and the char~es based on the applicable rates therein. For N~her discussion of bill calculation and proration, refer to Rule and Re.~ulation 11 to +~’~-~ +"+~~~~ ~- ,---,~- ,,- ~w ~ 3.Maximum Demand Meter Whenever the monthly use of energy has exceeded 8,000 kilowatt-hours for three consecutive months, a maximum demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has dropped below 6,000 kilowatt-hours for twelve consecutive months, whereupon, at the option of the City, it may be removed. The maximum demand in any month will be the maximum average power in kilowatts taken during any 15-minute interval in the month provided that in case the load is intermittent or subject to violent fluctuations, the City may use a 5-minute interval. A thermal-type demand meter, which does not reset after a definite time interval may be used at the City’s option. CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-G-2 dated 7-7-2008 Effective 11-1-2008 CITY OF PALO ALTO UTILITIES Sheet No E-7-G-2 LARGE COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7-G The billing demand to be used in computing charges under this schedule will be the actual maximum demand in kilowatts for the current month. An exception is that the billing demand for customers with Thermal Energy Storage (TES) will be based upon the actual maximum demand of such customers between the hours of noon and 6 PM on weekdays. 4.Request for Service Qualifying customers may request service under this schedule for more than one account or one meter if the accounts are at one site. A site shall be defined as one or more utility accounts serving contiguous parcels of land with no intervening public right-of-ways (e.g. streets) and have a common billing address. 5,Power Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kilowatts for three consecutive months, the City has the option c fro installing VAR hour or arvy-othe-r hpplicable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has dropped below 200 kilowatts for four consecutive months. When such metering is installed, the momhly electric bill shall include a "power factor penalty", if applicable. The penalty adjustment shall be applied to a customer’s bill prior to the computation of any primary voltage discount. The power factor penalty is applied by increasing the total energy and demand charges for any month by 0.25 percent or (1/4) for each one percem (1%) that the monthly power factor of the customer’s load was less than 95%. The monthly power factor is the average power factor based on the ratio of kilowatt-hours to kilovolt-ampere hours consumed during the month. Where time-of-day metering is installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. 6.Changing Rate Schedules CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-G-3 dated 7-1-2008 CiTY OF PALO ALTO UTI _ITIES Effective 11-1-2008 Sheet No E-7-G-3 LARGE COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7-G .d=-----Customers may request a rate schedule change at any time to any applicable full service rate schedule as is applicable to their kilowatt-demand and kilowatt-hour usag~e profile Cu .............. ~ ,,~. ÷~.;o ..~ ~.v,~,,~ ...... + ~;~;~ ~ ~+~;~ ~;~+ ..... under E 7 or E 7 TOU~ 7.Palo Alto Green Participation Customers choosing to participate shall, fill out a Palo Alto Green Power Program application provided by the Customer Service Center. Customers may request at any time, in writing, a change to the number of blocks they wish to purchase under the Palo Alto Green plan. Pa!o Alto Green provides for either the purchase of enough renewable energy credits (RECs_) to match 100% of the energy usage at the facility every month, or for the purchase of 1000 kilowatt-hour (kWh) blocks. These REC purchases support the production of renewable energy, increase the financial value of power from renewal sources, and creates a transparent and sustainable market that encourages new development of wind and solar. ~c-b.edu!e Change CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7"-G-4 dated -7-1-2008 CITY DF PALO ALTO UT LITIES Effective 11-1-2008 Sheet No E-7-G-4 LARGE COMMERCIAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-7-G Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed; provided, however, the City is not required to supply service at a qualified line voltage where it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change the system so as to receive service at the new line voltage or to accept service (without voltage discount) through transfc rmers to be supplied by the City subj ect to a maximum kilovolt-ampereV-A size limitation. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-G-5 dated 7-’I-2008 CiTY OF PA, LO ALTO UTILITIES Effective 11-1-2008 Sheet No E-7-G-5 Ao APPLICABILITY: LARGE COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-7 TOU Bo This schedule applies to demand metered secondary service for large-commercial customers with a maximum demand of at least 1,000KW per month per site, who have sustained this demand level at least 3 consecutive months during the last twelve months,-magwhe-have waived electric direct access eligibility. In addition, this rate schedule is applicable for customers who did not pay power factor penalties during the last 12 months. TERRITORY: Co This rate schedule applies ever/where Within tlne incorporated !imit-s-e~the City of Palo Alto provides electric, serviceand ~--~ owned e .............. ~. UNBUNDLED RATES: Rates per kilowatt (kW) and kilowatt-hour (kWh): Public Commodity Distribution Benefits Total Summer Period Demand Charge (per kW) Peak $4.24 $6.27 Mid-Peak 2 06 3.14 Off-Peal(1.17 1.57 Energy Charge (per kWh) Peak $0.07029 $0.01746 Mid-Peak 0.05867 0.01446 Off-Peak 0.04870 0.01192 Wimer Period Demand Charge (per k_2~_) Peal($3.04 $2.46 Off-Peak 1.59 1,22 Energy Charge (per kwh) Peak $0.05617 $0.01557 Off-Peak 0.04663 0.01284 $10.51 5.20 2.74 $0.00292 $0.09067 0.00292 0.07605 0.00292 0.06354 $5.50 2.81 $0,00292 $0.07466 0.00292 0.06239 CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF: PALO/~LTO UTIL’TIES Effective 7-1-2008 Supersedes Sheet No.E-7-TOU-f dated 7-1-2007 Sheet No.E-7-TOU-1 LARGE COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-7 TOU Commodity Peak $4.2d Off Peal(1.17 D~I~P~ Mid Peak 0.0~ $6.27 3.1/1 1.57 $0.017d6 0.01446 0.01192 Public $0.00292 0.00292 Per $10.51 5,20 2.7~ $0.09067 0.063-54 $2.46 1.22 --P-eak $0.05617 Mid Pe-akOIg-Peak 0.04663 $0.01557 0.01294 $0.00292 $041>7466 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No.E-7-TOU-f dated 7-1-2007 CiTY OF PALQ ALTO UTILITIES Effective 7-1-2008 Sheet No.E-7-TOU-1 LARGE COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-7 TOU D.SPECIAL NOTES: Calculation of Charges The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. _On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. 2.Definition of Time Periods SUMMER PERIOD Peak: Mid Peak: Off-Peak: 12:00 noon to 6:00 p.m. 8:00 a.m. to 12:00 noon 6:00 p.m. to 9:00 p.m. 9:00 p.m. to 8:00 a.m. All day (Service from May 1 to October 31): Monday through Friday (except holidays) Monday through Friday (except holidays) WINTER PERIOD Peak: Off-Peak: (Service from November 8:00 a.m. to 9:00 p.m. 9:00 p.m. to 8:00 a.m. All day Monday through Friday Saturday, Sunday, and holidays 1 to April 3 0): Monday through Friday (except holidays) Monday through Friday (except holidays) Saturday, Sunday, and holidays HOLIDAYS: "Holidays" for the purposes of this rate schedule are New Years Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day. The dates will be those on which the holidays are legally observed. _~ ....,1., ;~, both theSEASONAL RATE CHANGES: When the billing period includes use .~ ~.~ ..j .1, Ssummer per4od-and .... *~" ;’~ the w~inter periods, the ~e ~will be prorated based ;~ ~ +~+~* kWhus~nd. +~-~ ..... - ........s to @the number of days in each CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-TOU-3 dated 7-1-2008 CITY OF PALO AL~rQ UTI~ TIES Effective 11-1-2008 Sheet No E-7-TOU-3 LARGE COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-7 TOU seasonal period-, and the charges based on the applicable rates therein.. For further discussion of bill calculation and proration, refer to Rule and Regulation 1 lto the o Request for Service Qualifying customers may request service under this schedule for more than one account or one meter if the accounts are on one site. A site shall be defined as one or more utility accounts serving contiguous parcels of land with no intervening public right-of-ways (e.g. streets) and have a common billing address Demand Meter Whenever the monthly use of energy has exceeded 8,000 kilowatt-hours for three consecutive months, a demand meter will be installed as promptly as is practicable and thereafter continued in service until the monthly use of energy has fallen below 6,000 kilowatt-hours for twelve consecutive months, whereupon, at the option of the City, it may be removed. The billin_~ demand to be used in computing charges under this schedule will be the actual maximum demand in kilo~vatts taken during any 15-minute interval in each of the designated Time periods as defined under Section D.2. Power Factor Penalty Time of Use customers must not have had a power factor penalty assessed on their service for at least 12 months. Power factor is calculated based on the ratio of kilowatt hours to kilovolt-ampere hours consumed during the month, and must not have fallen below 95% to avoid the power factor penalty Should the City of P alo Alto Utilities Department find that the customer’s service should be subject to power factor penalties, the customer will be removed from the E-7-TOU rate schedule and placed on another applicable rate schedule as is suitable to their kilowatt demand and kilowatt-hour usage. Changing Rate Schedules Customers electing to be served under E-7 TOU must remain on said schedule for a CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-TOU-4 dated 7-1-2008 CiTY OF PALO ALTO UT L.T ES Effective 11-1-2008~ Sheet No E-7-TOU-4 LARGE COMMERCIAL ELECTRIC TIME OF USE SERVICE UTILITY RATE SCHEDULE E-7 TOU minimum of 12 months. Should the customer so wish, at the end of 12 months, the customer may request a rate schedule change to any applicable City of Palo Alto full-service rate schedule as is suitable to their kilowatt demand mad kilowatt horn" usa~_~e. ,~ ...................... o Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage where it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requirements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City snbject to a maximum kilovolt- amperek-gA size limitation. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-7-TOU-5 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No E-7-TOU-5 A DDT T#"~ A~IZ~TI I~FV. TE~ Pcr Mon4h Distribution $8.26 0.01202 $0.00208 $12.46 .70 ~11~9 $7.!5 -t.C .....lat~.,, of ~ * ~ .... CITY OF PALO ALTO UTILITIES Power Supply ~-eak index ....... .......~.--s ~.,.t~ Sehed~tes ~F PALO ALTO UTILITIES the City’ m ..... ;1 CITY OF PALO ALTO UTILITIES Effective 7 1 200g average power ~owed .....;~ +~’" City’ {+o+" "..... 1011. ,g~~et No. E 8 amg~-o:mLT-4474- 2 CITY OF PALO ALTO UTILITIES S~ TT’T’TT T~p~r D AT~ q~LT~T~TTT 1~ ~ ~ CITY OF PALO ALTO UTILITIES UTILITY P~a~TE S CHEDULE E 9 sustained *~-: ~ 1 ......~ ......s~ for at least ~ Dis4fibution Charges ~-~s)’ r ....kwh) $5.98 0.0123 GIT=Y OF PAt~ * ’ T~ trTtt ITIEK C TY OF PALO ALTO UT~LIT ES Effective 8 t-2004- TTTTr TTV p~\ TE ~r~T-T~:I~T Tr I~ I~ o 2.Full-Electric CITY OF PALO ALTO UT LITIES CiTY OF PALO ALTO UTIL TIES ~dbymDarr _’.._ ....¯ ........+~nb~ :_-_~ ,.-::~-. ~~E, 10 f dated 7-!-99 CITY OF PAL 3 ALTO UTILITIES E~ UTIL/TY P~TE SCHEDULE-E-I-O CITY OF PALO ALTO UTILIn-IES Effective A.ADPl l~ A DIT D A ~I~. 0.00t4 &4~/~gNo. E ! 1 ! dated-74-04- CITY DF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES -;:: . ~.’ ate sol<ted ~" ~’ ’-" "~~ ~’~ CITY OF PALO ALTO UTILITIES A DDT I~ AI~TT RATES: Schedule-Activation (one4mc fee) ....................................................................... Daily ~TPr~ ~; ....m~p_~a~ ~; ....$0 0086.....................................~-~’,o ’~...’.J~ i iiiii vii I ~.~uJ[~. iliiiiL~v , 8.30 131 "3/1 AA~ 12"121~P1 A F PA?drl~ITIA~.I~. CITY OF PALO ALTO UTILITIES ol3-g-ffeet~ve 7 1 <-provided on an as ewai!ab~as4s~+~ice under CITY OF PALO ALTO UTILIT ~S Original4hee-4~- UTILITY RATE SCHEDfgL-E~--~ T~RpulrT fll) CITY OF PALO ALTO UTILITIES C-tW-Y OF CITY OF PALO ALTO UTI LITI E S---Or4gi~M-S P-ec-M<mth 2.~64)7 -4~g4M-0 0.01152 ~ctual bill amomat is calculate, based on the applicable rates in Se~e’n C above and a .diested into tlnee compeaeaa~-as calculated under Section C: Com~e~4stdbution Charge-mad gt~!4c Benefit Cl~:ge= CITY OF PALQ ALTO UTILITIES&4oo~~t4~. \-- . "Sheet-No. E 17,1 fUTILITY P~TE SCHEDULE E 17 Rate CITY OF PALO ALTO,~.. : . .~,... :. -- -. at-ed-8-#~-UTILITIES ~0~ D A t ~ ITTI ITIR CITY OF PALO ALTO U T I L t T I E S MUNICIPAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-18 Ao Be Co Do APPLICABILITY: This schedule applies to service for buildings and facilities owned and/or operated by the City of Pale Alto. TERRITORY: This rate schedule app_lies evelwwhere ~qitSn +&e inc~the City of Pale Alto provides electric service~,ed or .... ~. UNBUNDLEDRATES: Per kilowatt-hour (kWh)Commodity Distribution Public Benefits Total Summer Period $0.06686 $0.03456 $0.00292 $0.10434 Winter Period 0.05369 0.02750 0.00292 0.08411 SPECIAL NOTES: ° Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts: surcharges and/or taxes. On a customer’s bill statement, the bill amount may beis broken down into ~riatet4ar~e-e cost components as calculated under Section C~ -"~ .~,.., i , ; ~1on c,~ ...... ...... s,~, ............ ~D,,1,~ Bemef~ Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November 1 to April 30. When the billing period includes use is-pa434in’both the _Ssummer p~and-Imi4yq~ the Wwinter period_s, the usa_ggg~Nttiiag-~ will be prorated based on ....... 1 V~.I~’ ...... A~. +~ ~1 .............. ~ ....~ ........s ..........o of the number of days in each seasonal period-, and the charges based on the applicable rates therein. For further discussion of bill calculation and proration, refer to Rule and Regulation IlVo CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-’I 8-’[ dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective t 1-1-20~8~- -- " Sheet No E-18-1 MUNICIPAL ELECTRIC SERVICE UTILITY RATE SCHEDULE E-18 Power Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kilowatts for three consecutive months, the City has the option o~fto installin~g 5gA-R hour or ai~Nae-r-a~pplicable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has been below 200 kilowatts for four consecutive months. When such metering is installed, the monthly electric bill shall include a "power factor penalty", if applicable. The penalty adjustment shall be applied to a customer’s bill prior to the computation of any primary voltage discount. The power factor penalty ~s applied increasing the total energy and demand charges for any month by 0.25 percent (0.25%) for each one percent (1%) that the monthly power factor of the customer’s load was less than 95%. The monthly power factor is the average po~ver factor based on the ratio of kilowatt hours to kilovolt-_ampere hours consumed during the month. Where time-of-day metering is installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage where it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical requiremems. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maximum kilovolt- am_Kp_g~-A size limitation. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-18-2 dated 7-1-2008 CITY OF PALO ALTO UTILIT ES Effective" 1 t- 1-2008 Sheet No E-18-2 MUNICIPAL GREEN POWER ELECTRIC SERVIC E UTILITY RATE SCHEDULE E-18-G Ao Bo APPLICABILITY: This schedule applies to service for buildings and facilities owned and/or operated by the City of Palo Alto receiving power under the Palo Alto Green plan.,Dol~,~,, ~A~,,I~’" ~,~,~,~, ..................*’" ~,~ ~ ,~;~ ~’~ ........... ~ ..............................~ ...................s~energy for TERRITORY: This rate schedule applies anywhere w;,~.~.... ~.~** ~...~ a....~...u..~ ~.~.--.+~a .**~..o"’~;+o of the City of Pal0 Alto provides electric serviced’ned UNBUNDLED RATES: Public Palo Alto Per kilowatt-hour (kWh)Commodity Distribution Benefits Green Total Summer Period $0.06686 $0.03456 $0.00292 $0.0150 $0.11934 Wfnter Period 0.05369 0.02750 0.00292 0.0150 0.09911 kWh block option): Public Per kilowatt-hour (kWh__)_Comlnodity Distribution Benefits Total Summer Period $0.06686 $0.03456 $0.00292 $0.10434 Winter Period 0.05369 0.02750 0.00292 0.08411 Palo Alto Green Charge (per 1000 kwh block 15.00 SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts~ surcharges a~nd/or taxes. On a customer’s bill statement, the bill amount may beis broken down into a_Rps_~riate~ cost components as calculated under Section C~ , and~ ~ ell .................. CITY OF PALO ALTO UTILITIES Issued by the City Council &\l 1~/~ CITY OF PALO ALTOSupersedes Sheet No E-18-G-1 dated 7-1-2008 UTI ,_, T I ES Effective 11-1-2008 Sheet No E-18-G-1 MUNICIPAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-18-G Seasonal Rate Changes The Summer Period is effective May 1 to October 31 and the Winter Period is effective from November I to April 30. When the billing period includes use both is-paiNy-, in the __Ssummer ~and pait4y-i~a-the W__~inter periods, the usag~_~wilI be prorated based on " " "°*;~" of the number of days m each seasonal period a~p_g_nd the char~es based on the applicable rates therein. For further discussion of bill calculation and proration, refer to Rule and Regulation 114~t’~4ota~p~amber of~-a ~ .... o ~’,, *~,~,, bittii~ o ---Power Factor For new or existing customers whose demand is expected to exceed or has exceeded 300 kiIowatts for three consecutive months, the City has the option to install VAR hour cr any other- applicable metering to calculate a power factor. The City may remove such metering from the service of a customer whose demand has been below 200 ki!owatts for four consecutive months, When such metering is installed, the monthly electric bill shall include a "power factor penalty", if applicable. The penalty adjustment shall be applied to a customer’s bill prior to the computation of any primary voltage discount. The power factor perialty is applied by increasing the total energy and demand charges for any month by 0.25 percent (0.25%) for each one percent (1%) that the monthly power factor of the customer’s load was less than 95%. The monthly power factor is the average power factor based on the ratio of kilowatt hours to kilovolt:ampere hours consumed during the month. Where time-of-day metering is installed, the monthly power factor shall be the power factor coincident with the customer’s maximum demand. Palo Alto Green Par ~c~p, ~on .......s,-.s .....Sc!~cdutes Customers choosing to participate shall till out a Palo Alto Green Power Program application provided by the Customer Service Cemer. Customers may request at any time, in writing, a CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-18-G-2 dated 7-1-2008 CITY OF PALO ~,LTO UTILITIES Effective 11-1-2008 Sheet No E-18-G-2 MUNICIPAL GREEN POWER ELECTRIC SERVICE UTILITY RATE SCHEDULE E-18-G change to the m~mber of blocks they wish to purchase under the Palo Alto Green plan. Palo Alto Green provides for either the purchase of enough renewable energy credits (RECs) to match 100% of the energy usage at the facility every_ month, or for the purchase of 1000 kilowatt-hour (kWh) blocks. These REC purchases suppoE the production of renewable energy~]_Jn_ crease the financial value of power l?orn renewal sources, and create a transparent and sustainable market that encourages new development of wind and solar power. o Primary Voltage Discount Where delivery is made at the same voltage as that of the line from which the service is supplied, a discount of 2 1/2 percent for available line voltages above 2 kilovolts will be allowed provided the City is not required to supply service at a particular line voltage ~vhere it has, or will install, ample facilities for supplying at another voltage equally or better suited to the customer’s electrical reqmrements. The City retains the right to change its line voltage at any time after providing reasonable advance notice to any customer receiving a discount hereunder and affected by such change. The customer then has the option to change his system so as to receive service at the new line voltage or to accept service (without voltage discount) through transformers to be supplied by the City subject to a maxinmm kilovolt- ~~_VA) size limitation. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No E-18-G-3 dated 7-1-2008 CITY OF 6’ALO ALTO UTILITIES Sheet No E-18-G-3." ATTACHMENT E RESIDENTIAL GAS SERVICE UTILITY RATE SCHEDULE G-1 A.APPLICABILITY: This schedule applies to separately metered single-family residential dwellings receiving natural gas service from the City of Palo Alto Utilities. This schedule also applies to ÷~ ;,,n;,T~,~,,~T1 .... , .... n o~,~ ~’~;] ........;~ ~’~" *~ separately metered residential services in a multi-family complex. TERRITORY: Co This schedule applies anywhere the Within tlae service area eft1~e City of Palo Alto provides natural gas servicemnd on ....................... he ~. UNBUNDLED RATES:Per Service Monthly Customer Charge:.$5.25 Commodity Rate: (To be added to Customer Char,~e) Tier I Rates:Per Therm 2. 3. 4. Tier 2 Rates:( Commodity Charge ............................................................................$0.7895 Administrative Fee ............................................................................$0.0227 PG&E Local Transportation ..............................................................$0.0212 Palo Alto Local Distribution ..............................................................$0.7227 Tier 1 Rate Total ................................$1.5561 All usa~oe over 100% of Tier 1) Summer (Over 20 +~" ..... ~. ~,,÷~ r,’a .... 9~ *~’~ ~ 2. 3. 4. Commodity Charge ............................................................................$1.4055 Administrative Fee .............................................................................$0.0227 PG&E Local Transportation ..............................................................$0.0212 Palo Alto Local Distribution ..............................................................$0.7227 Tier 2 Rate Total ............................$2.1721 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-1-1 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective ] !-1-.2008 Sheet No G-l-1 RESIDENTIAL GAS SERVICE UTILITY RATE SCHEDULE G- 1 D. SPECIAL NOTES: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adi usted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. PG&E Loca! transportation charge is equal to the cost of transporting gas from the PG&E’s City Gate to the Palo Alto City Gate. L-~----Seasonal ~Rate eChanges" The Ssummer period is effective May 1 to October 31 and the W_winter period is. effective from November 1 to April 30. When the billing period includes use in bothlo ;~ ,...*’°"hr.., in the Ssummer ~and -o"+~" in the W~inter period~, the usage will be prorated based on ~twecn +h~ + ............. 1 ~.;.~. ¯ ...... ~;’-- "~ "~- --+;- of the number of days in each seasonal period, and the char~es based on the applicable rates therein, to the iota! d.j o--~ ;’~ +~.~ a;n;..~ ~---~" ~ ....gFor tin, her discussion of bill calculation ~d proration, retSr to Rule and Regulation 11. L=~Calculation of Usage Tiers Tier I natural gas usage shall be calculated and billed based upon a level of 0.667 therms per day during the Sunamer Period and 3.2 therms per day durin~ the WinterPeriod, rounded to the nearest whole therm, based on meter reading days of service. As an example, for a 30 day bill, the Tier 1 level would be 20 therms during the Summer Period months and 96 therms during the Winter Period months. For further discussion of bill calculanon and proration, refer to Rule and Regulation 11. 4.Special Conditions CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-1-2 dated 7-#2008 CITY OF PALO ALTO UT LITIES Effective 11-1-2008 Sheet No G-l-2 RESIDENTIAL GAS SERVICE UTILITY RATE SCHEDULE G- 1 Service under this schedule is subject to discontinuance in whole or in part, for operational reasons or if the City experiences supply or capacity shortages. The City will exercise reasonable diligence and care to furnish and deliver continuous service and a sufficient quantity of gas to customers, but does not guaramee continuity of service or sufficiency of quantity. The City shall not be liable for any damage caused by interruption of service, if the interruption of service is caused by an act of God, Fire, Strikes, riots, war, or any other cause that is beyond the City’s control. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-1-3 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-20~08 Sheet No G-1-3 COMMERCIAL GAS SERVICE UTILITY RATE SCHEDULE G-2 A.APPLICABILITY: This schedule applies to non-residential customers who use less than 250,000 therms per year at a single address. This schedule may include service to master-metered multi-family facilities. B.TERRITORY: Co ¯~7;+I.~ +I~"This schedule applies anywhere :~ ............servlce area of the City of Palo Alto provides natural gas UNBUNDLED RATES:Per Service Do Monthly Customer Charge: Commodity Rate: (To be added to Customer Char.ge) All year-round delivered commodity: 1. 2. 3. 4. $35.00 Per Therm Commodity Charge ....................................................................................................$0.9221 Administrative Fee ....................................................................................................$0.0227 PG&E Local Transportation ......................................................................................$0.0212 Palo Alto Local Distribmion ......................................................................................$0.5495 Total per therm ...................................$1.5155 ?SPECIAL NOTES~: Calculation of Cost Components The actual bill amoum is calculated based on the applicable rates in Section C above and aOiusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statelnent, the bill amount may be broken down into appropriate components as calculated trader Section C. PG&E Local transportation charge is equal to the cost of transporting gas fi’om the PG&E’s City Gate to the Palo Alto City Gate. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-2-/dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11 - 1-2008 Sheet No G-2-1 COMMERCIAL GAS SERVICE UTILITY RATE SCHEDULE G-2 2.Special Conditions -l=.Service under this schedule is subject to discontinuance in whole or in part, for operational reasons or if the City experiences supply or capacity shortages. The City will exercise reasonable diligence and care to furnish and deliver continuous service and a sufficient quantity of gas to customers, but does not guarantee continuity of service or sufficiency of quantity. The City shall not be liable for any damage caused by interruption of service, if the interruption of service is caused by an act of God, Fire, Strikes, riots, war, or any other cause that is beyond the City’s control. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-2-2 dated 7-1-2008 CITY OF PAL(~ ALTOUTILITIES gyf,.e_c_ti~ve 11-1-2008 Sheet No G-2-2 No Co LARGE COMMERCIAL GAS SERVICE UTILITY RATE SCHEDULE G-3 APPLICABILITY: This schedule applies to service for large commercial customers who use at least 250,000 thelrns per year at one site and have retained gas direct access eligibility. This schedule also applies to City owned generation facilities. TERRITORY: This schedule applies anw,vhere the ’kVgt~er-~4~-o#4he-City of Palo Alto provides n~turat UNBUNDLED ~TES:Per Service Monthlg Customer Charge:$311,00 Commodity Rate: (To be added to Customer Charge) Per Therm Supply Charges: 1.Commodity Charge (Monthly Market Based) .......................................$0.10-$2.00 2.Administrative Fee ......................................................................................$0.0227 3.PG&E Local Transportation .........................................................................$0.0212 D~stribution Charge: 1. Palo Alto Local Distribmion ......................................................................... $0.3300 SPECIAL NOTES~: 1.Calculation of Cost Cmnponents The actual bill ~nount is calculated based on the applicable rates in Section C above and a~iusted N:r any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated u~.der Section C. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-3-1 dated 7-1:2007 CITY DF PALO ALTO UTILIT ES Effective 1 !-1-2008. Sheet No G-3-1 LARGE COMMERCIAL GAS SERVICE UTILITY RATE SCHEDULE G-3 Commod~W Char~es The commodity charge is equal to the CiW’s weighted average cost of gas calculated at the PG&E City Gate for gas purchased by the City at first of the month and daily ma’ket prices for that month. The commodity charge will fall within the minimulrdmaximum range set forth in Section C.4~..and include the cost of transporting the gas to the PG&E City Gate. (B) Administrative fee The Administrative fee is equal to the allocable administrative and overhead costs recurred bv the City in providina the ~as service. (C)PG&E Local Transportation PG&E Local transportation charge is equal to the cost of transporting gas from the PG&E’s City Gate to the Palo Alto City Gate. 2..-I=---~S pecial Conditions Service under this schedule is subject to discontinuance in whole or in part, for operational reasons, or if the City experiences supply or capacity shortages. The City will exercise reasonable diligence and care to furnish and deliver continuous service and a sufficient quantity of gas to customers, but does not guarantee continuity of service or sufficiency of quamity. The City shall not be liable for any damage caused by interruption of service, if the interruption of service is caused by an act of God, Fire, Strikes, riots, war, or any other cause that is beyond the City’s control. that mSnth. The ?.oNmodity chm’ge wi!! ~Zd!. v~thin t!~e mini~um/max)~um CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-3-2 dated 7-1-2007 CITY OF PALO ALTO UT LIT.ES Effective 1 !,-..-J-2008 Sheet 7NO G-3-2 LARGE COMMERCIAL GAS SERVICE UTILITY RATE SCHEDULE O-3 3.Request for Service 6.-------A qualifying customer may request service under this schedule for more than one account or meter if the accounts are located on one site A site shall be defined as one or more utility accounts serving contiguous parcels of land with no intervening public right-of- ways (e.g. streets) and have a common billing address. 4.Chan~in,, Rate Schedules .-g=-----Customers may request a rate schedule change at any time to any applicable City of Palo Alto full-service rate schedule. - Customers served under this rate schedule may elect Gas Direct Access at any time. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-3-3 dated 7-1-2007 CITY OF PALO ALIO UTILITIES Effective 11-1-2008 Sheet No G-3-3 Ao Do APPLICABILITY: LARGE COMMERCIAL GAS TRANSPORTATION SERVICE UTILITY RATE SCHEDULE G-4 This schedule applies to gas transportation service for large commercial customers who use at least 250,000 therms per year.__-mad-have retained gas direct access eligibility,_, and who utilize a Gas Service Provider to proc ure natural .~a_~. TERRITORY: This schedule applies evewwhere Within +&e ~’;er;ice area of the City of Palo Alto provides natural ~as serviceand~ ’qmad~y~ed-or4eeesed by +~’~ c~4~.~ UNBUNDLED RATES: Monthly Customer Charge: Per Therm Charges (To be added to Customer Char,ge Supply Charge: PG&E Local Transportation .....................................................................................$0.0212 Distribmion Charge: Palo Alto Local Distribution ................................................: ....................................$0.3300 SPECIAL NOTE SgON-Dt=TRON4~: Per Service $311,00 Per Therm .Specific. terms and conditions shall be covered b)Ls_’_e~g3La~reemen~ between the City and Gas Service Provider. Calculation of Cost Components The actual bill amount is calculated based on the applicable razes in Section C above and adiusted for an> a_KDplicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amoum may- be broken down into appropriam com~ponents as calculated under Section C. I G&E Local rFransportation PG&E Local transportation charge is_~qua! to the cost of transporting gas 19om the (A’) CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-4-1 ’dated 7,’1:200T CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No G’d-l LARGE COMMERCIAL GAS TRANSPORTATION SERVICE UTILITY RATE SCHEDULE G-4 PG&E’s City (}ate to the Palo Alto City Gaze. 3,Req uest for Service OualilX, ina:~ customers may request service under this schedule for more than one account or meter if every account meets the minimum usa.<e requirement of 250,000 therms per yem’. Qualifying cusu)mers may request service under this schedule for more than one account or meter if the accounts are located on one ske. A site shall be defined as one or more utility accounts servin~ cont~uous parcels of land with no intervenin~g public rider-of-ways (e.~. streets) a_nd have a cormr~on billing address. 4.Chan~in~ Rate Schedules ~)uali*\’in~ customers may request a rate schedule change a, any time durin,~ the year to any a_t?plicable full service rate schedule. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-4-2 dated 7-122007 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No G-4-2 MUNICIPAL GAS SERVICE UTILITY tL~_TE SCHEDULE 0-6 A.APPLICABILITY: Bo Co This schedule applies to service buildings and facilities owned and/or operated by the City of Palo Alto and not currently served under G-11 or G-12. TERRITORY: This schedule applies everywhere Wit~ain t~le service area of the City of Palo Alto provides natural UNBUNDLED ~TES:Per Service Monthly Customer Charge:$55.25 Per Therm Char~es (To be added to Customer Charge Per Therm Supply Charges: 1.Commodity Charge ........................................................................................$0.9221 2.Administrative Fee .........................................................................................$0.0227 3.PG&E Local Transportation ..........................................................................$0.0212 Total Supply Charges .....................................................................................$0.9660 Distribution Charge: 1. Palo Alto Local Distribution .......................................................................... $0.5629 SPECIAL NOTESC-ONt)ITION: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adiusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. PG&E Local transportation charge is equal to the cost of transporting gas from the PG&E’s City Gate to the Palo Alto City Gate. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-6-1 dated 7-1-2008 CITY OF PALQ ALTO UT LIT’ES F, ft’ective 1 1-1-2008 Sheet No G-6-1 MUNICIPAL GAS SERVICE UTILITY RATE SCHEDULE G-6 2.Special Conditions Service under this schedule is subject to discontinuance in whole or in part, for o~erational reasons or if the City experiences supply or capacity shortages The City will exercise reasonable diligence and care to furnish and deliver continuous service and a sufficient quantity of ~as to customers, but does not .~uarantee continuity of service or sufficiency of quantity. The City shall not be liable for any damage caused by interruption of service, if the interruption of service as caused by an act of God, Fire, Strikes, riots. war, or an~/other cause that is beyond the City’s control. 3.Chan~in~ Rate Schedules ~.Customers served under this rate schedule are not eligible for gas direct access and cannot request a rate schedule change to any ful!-service rate applicable to customers who are eligible for gas direct access (i.e. G-3, G-11, or G-12). {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No G-6-2 dated 7-%2008 CITY OF PALC’ ALTO UTILITIES F.ffecti~e ! 1-1-2008 Sheet No G-6-2 GAS FOR ELECTRIC GENERATION SERVICE UTILITY RATE SCHEDULE G-SC-OG A.APPLICABILITY: Bo Thise f~ttowi~schedule shatgappliesy to customer-owned po~ver generating facilities who have retained gas direct access eligibility. Gas supplied under this schedule is only available for the electric generation portion of the customer’s load purchases. TERRITORY: Co This schedule "¯z;÷l, ;,, +1,~" ......~’÷~ City of Palo Alto provides natural gasapplies alwwhel e ~ ...........service ........... UNBUNDLED RATES:Per Service Monthly Customer Charge:$345.00 Per Therm Char~es (To be added to Customer Charge Per Therm Supply Charge: Commodity Charge ...........................................................................................$0.10-$2.00 Administrative Fee ....................................................................................................$0.0227 PG&E Local Transportation .....................................................................................$0.0212 Distribution Charge: Palo Alto Local Distribution .....................................................................................$0.1870 Calculation of Cost Components The actual bill amount is calculated based oft the applicable rates in Section C above and adiusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C (A)CommodiW Charges The Commodity Charge for qualifying customers under this schedule may be CITY OF PALO ALTO UTILITIES Issued by the City Council Supercedes Sheet No. G-CO’G-1 ddted 12122008 CITY OF PALO ALTO UTILITIES .F.ffective ! 1-1-200,8 Sheet No G-SC4)G-1 GAS FOR ELECTRIC GENERATION SERVICE UTILITY RATE SCHEDULE G-8GOG determined based on one of two methods: a. Weighted-Average Commodity Rate (available to all customers): The Commodity Charge will be equal to the City’s weighted average cost of gas calculated at the PG&E City Gate for gas purchased by the Ci_ty at first of the month and daily market prices for that month. ii.The commodity charge will fall within the minimum!maximmn range set forth in Section C, and include the cost oftransportin~ the gas to the PG&E City Gate. iii.Election of this commodity cha~e basis does not have a term, and constitutes the default billing basis for delivery should the customer not elect or renew a Fixed-Term Commodity Rate. as specified below: b.Fixed-Term Commodity Rate (available to customers with generation loads over 250,000 therms annually) The Commodity Charge and the term of said charge will be set at the time when the customer signs a letter acknowledging the term. and price agreed upon with CPAU. The Commodity Charge shall be based upon the customer class average load shape, a risk premimn, and market prices: Tlle Commodity Charge will fall within the range set in Section C of this Schedule and will be for gas delivered to PG&E City Gate. ii. The Commodity Charge shall be fixed for a 12 or 24-month term. iii.Qualifying customers who choose to be charged under this commodity charge basisare required to sign a letter with CPAU committing to a price and term and to adhere to rules and re,~ulations set forth in CPAU Rule and Regulation No. 5 (Contracts). The letter shall indicate the estimated ~as consumption over the term of the contract rate This consumption shall be served solely by CPAU. iv. Should the customer elect a Fixed-Term Commodity option, the CITY OF PALO ALTO UTILITIES Issued by the City Council I Supemedes Sheet No. G-COG-2 dated 1-1-2008 CITY OF PALO ALTO UTILITIES Effective j 1-1-2008 Sheet No G-8C-OG-2 GAS FOR ELECTRIC GENERATION SERVICE UTILITY RATE SCHEDULE G-8GOG customer must remain on the term rate for the term indicate’d on the Confirmation Schedule, providing the customer continues to receive distribution services from the City. The confirmation Schedule shall indicate the Customer’s approximate gas usage (load) over the term of the contract. This load shall be served solely by CPAU. (B)The other components of the rate: Administrative Fees, Transportation Charges, Distribution Charges and Monthly Customer Charges may be modified periodically with the Council’s approval. a. The Administrative Fee is equal to the allocable administrative and overhead costs incurred by the City in providing the gas service. b.PG&E Local transportiation charge is equal to the cost oftransportin~ gas from PG&E City Gate to the Palo Alto City Gate. 2.Special Conditions -1-)Service under this schedule is subject to discontinuance in whole or in part, for operational reasons, or if the City experiences supply or capacity shortages. The City will exercise reasonab!e diligence and care to furnish and deliver continuous service and a sufficient quantity of gas to customers, but does not guarantee continuity of service or sufficiency of quantity. The City shall not be liable for any damage caused by interruption of service, if the interruption of service is caused by an act of God, Fire, Strikes, riots, war, or any other cause that is beyond the City’s control. CITY OF PALO ALTO UTILITIES Issued by the City Council Supercedes Sheet No. G-COG-3 dated 1-1-2008 CITY OF PALO ALTO UTILITIES ..... Effective, 1 l-1-2,09=~8 .... -Sheet No G-8C-OG-3 GAS FOR ELECTRIC GENERATION SERVICE UTILITY RATE SCHEDULE G-SGOG 5) 6) 7) ,..,j basis ..........~’°’~*~ "~" ;+~ CPAU ......;++;~+ .....; ......~ over ................contract rate ...... by CPAU. Gate to +~-~ ~-~ ^ ~, City’ CITY OF PALO ALTO UTILITIES Issued by the City Council Supercedes Sheet No G-COG-4 dated 1-1-2008 L;IJY OF PALO ALTO UTILITIES . Effective 11-1-2~98 Sheet No G-8C4)G-4 GAS FOR ELECTRIC GENEIL~TION SERVICE UTILITY RATE SCHEDULE G-8C-OG CITY OF PALO ALTO UTILITIES Issued by the City Council I Supercedes Sheet N~."G-COG-5d~ted "I-’I-2008 CITY 0~" PALO ALTO U--IL TIES Effective 11-1-2008 Sheet No G-SC-OG-5 ATTACHMENTF DOMESTIC ~VASTEWATER COLLECTION AND DISPOSAL No Bo UTILITY RATE SCHEDULE S-1 APPLICABILITY: This schedule applies to each occupied domestic dwelling unit. TERRITORY: This schedule applies evelTwhereWithin +1.~,~,~ ,,-,~,~-~,~ ......... .~,÷~’~ ~.~.~ ;~, of the City of Palo Alto provides wastewater serviceand ~ land owned "~ ~ .... ~ ~,~, ÷~,~ c,~,,, RATES: Do Per Month Eacl~ domestic dwelling unit ..................................................................................................$23,48 SPECIAL NOTES: An occu ed domestic dwelling are b~z ......~ ....~ A_Any dwelling unit being individually served by a water, gas, or electric meter will be considered as continuously occupied. For two or more occupied dwelling units served by one water meter, the monthly wastewater charge will be calculated by multiplying the current wastewater rate by the number of dwelling units. 34.Each developed separate lot shall have a separate service lateral to a sanitary main or manhole. {End} ,CITY OF PALO ALTO UTILITIES Issued by the City Council ¯ Supersedes Sheet No S-1.1 dated ?:f-2006 c~,r¥ o~ ~ACO ACrO ...... " " UT"i bi’T I~E S Effective 11-1-2008 ... Sheet No S-1,! ao B° C° COMMERCIAL WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-2 APPLICABILITY: This schedule applies to ail establishments other than domestic dwelling units. TERRITORY: .t .........eorated 1;.,,~+~ of the City of Palo Alto providesThis schedule applies everywhere Within 1~ ~ ; ......~ ....... wastewater selwicesand on 1o,,~ owned or leased by the r~;+,, RATES: 1.Restaurants (A) Minimum charge per connection per month .................................................$23.48 (B)Quantity Rates: Based on metered water, per 100 cubic feet ..................................................$8.85 2.Any establishment discharging sewage in excess of 25,000 gallons or quality equivalent of sewage per day as determined by metered water usage and sampling. (A) Collection System Operation, Maintenance, and Infiltration Inflow: $3,529.86 per million gallons ($2.64 per 100 cubic feet of metered water). (B)Advanced Waste Treatmen{ Operations and Maintenance Charge: $2,307.10 per million gallons ($1.73 per 100 cubic feet of metered water). (C)$247.56 per 1000 pounds of COD (D)$ 596.62 per 1000 pounds of SS (E)$ 3,983.85 per 1000 pounds of NH3 (F)$14,781,25 per 1000 pounds oftoxics* *Toxics include sum of chromium, copper, cyanide, lead, nickel, silver, and zinc. CITY OF PALO ALTO UTILITIES Issued by the City Council oupersedes~ on~e~ %,0 o-z,-, oc~t’ed ,-1-200o CITY OF PALO ALTO UTILIT ES Effective 11-1-2008 Sheet No S-2-1 COMMERCIAL ~VASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-2 3.All Other Establishments (A)Minimum Charge per connection per month .................................................$23.48 (B)Quantity Rates: Based on metered water per 100 cubic feet ...................................................$ 4.83 SPECIAL NOTES: o Upon application from establishments maintaining extensive irrigated landscaping, the monthly charge will be based upon the average water usage for the months of January, February and March. If a water meter is identified as exclusively serving irrigation landscaping, such meter will be exempted from sewer charge calculations. Sewage metering facilities may be required, in which case service will be governed byterrns of a special agreement. Charges for large discharges (25,000 gallons per day or greater) will be determined on the basis of sampling as outlined in Utilities Rule and Regulation 23 C. However, for purposes of arriving at an accurate flow estimate, discharge meters, if installed, can be utilized to measure outflow for billing purposes. Annual charges will be determined and allocated monthly for billing purposes. Dischargers of Unmetered Contaminated Groundwater Quantity rates for collection and treatment of the contaminated groundwater willbe based on the same rates applicable to metered usage for customers discharging less than 25,000 gallons of sewage per day. Discharge permits are issued by the Environmental Compliance Manager at the Water Quality Control Plant, 2501 Embarcadero Way, Palo Alto. Industrial Waste Discharge Fee The following fees will be required for the issuance of an Industrial Discharge Permit; including any Exceptional Waste Permits (This fee may be reduced to $250 for a one-time batch discharge permit) ¯ (A) (B) (c) Small, non-categorical facilities .........................................................$250 Non-categorical / small categorical with only minor pollutant concerns ......................................................$750 Categorical or Significant Industrials Users with ability to impact the RWQCP .............................................$1,250 { nd} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-2-2 dated 7-1-2006 CITY OF PALO ALTO UTI LIT E~S’ Effective 1 1-1-2008 ..Sl~eet.?qo S-2-2 ATTACHMENT G A0 GENERAL RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W- 1 APPLICABILITY: This schedule applies to all separately metered residential single family residential water service_s. TERRITORY: This schedule applies ever,,’where Inside and .....de the incorporated limits of the Cityof Pale Alto provides water servicesand land ......~ ~ 1 ....~ by *~’~ ’~+-’ RATES: Monthly Customer Charge: Per Meter Per Month For 5/8-inch meter For 3/4 inch meter For 1 inch meter For 1 1/2 inch meter For 2-inch meter For 3-inch meter For 4-inch meter For 6-inch meter For 8-inch meter For 10-inch meter ............................................................................................................ $5.00 ............................................................................................................5.00 ............................................................................................................12.27 ...........................................................................................................19.37 ............................................................................................................77.65 ...........................................................................................................130.60 ............................................................................................................260.43 ............................................................................................................383.67 ................................................................................................ . ............383.67 Commodity Rate: (To be added Customer Charge and applicable to all pressure zones.) Per r, Per Month Per Hundred Cubic Feet_(55_~ Al! Pressure Zones Tier 1 usageFirst 7 Ccf ........................................................................................................... $3.949 Tier 2 usageOver 7 Cef_(All usaae over 100% of Tier 1). ..................................................... 5.164 Temporary unmetered service to residential subdiwsion developers, per connection ........................................................................$6.00 CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-%1 dated 7-7-2008 CITY OF PALO ALTO UTILITIES Effective ! 1-1-2008 Sheet No W-l-1 GENERAL RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-1 D.SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adi usted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. Calculation of Usage Tiers Tier 1 water usage shall be calculated and billed based upon a level o~ u._z z ccf per day rounded to the nearest whole ccf, based on meter reading days of service. As an example~ for a 30 day’ bill. the Tier 1 level would be 7 ccf. For further discussion of bill calculation and proration, refer to Rule mad Regulation 11. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-1-2 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No W-1-2 WATER SERVICE FROM FIRE HYDRANTS UTILITY RATE S CHEDULE W-2 ao APPLICABILITY: This schedule applies to all water taken from fire hydrants for construction, maintenance, and other uses in conformance with provisions of a Hydrant Meter Permit. TERRITORY: This schedule applies everywhere w;,~.~- ÷~. .....÷ ..........area ,,l ~he City of Palo Alto provides water services. Co RATES: Monthly Customer Charge. METER SIZE Do 5/8 inch ..........................................................................................................................50.00 3 inch ...........................................................................................................................125.00 2.Comlnodit¥ Rate: (per hundred cubic feet) ..................................................................$4.697 SPECIAL NOTES: 1.Monthly charges shall include the applicable monthly customer charge in addition to usage billed at the commodity rate. Any applicant using a hydrant without obtaining a Hydrant Meter Permit or any permittee using a hydrant without a Hydrant Meter Permit shall pay a fee of $50.00 for each day of such use in addition to all other costs and fees provided in this schedule. A hydrant permit may be denied or revoked for failure to pay such fee. A meter deposit of $750.00 may be charged any applicant for a Hydrant Meter Permit as a prerequisite to the issuance of a permit and meter(s). A charge of $50.00 per day will be added for delinquent return of hydrant meters. A fee will be charged for any meter returned with missing or damaged parts. Any person or company using a fire hydrant as described in D.2-I- above or who draws water from a hydrant without a meter installed and properly recording usage shall, in addition to all other applicable charges be subject to criminal prosecution pursuant to the Palo Alto Municipal Code, CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-2-1 dated 7-1-2008 Effective 1 i-!,2008 ~: SheetNo W-i-1 No Bo Co Do FIRE SERVICE CONNECTIONS UTILITY RATE SCHEDULE W-3 APPLICABILITY: This schedule applies to all public fire hydrants and private fire service connections. TERRITORY: This schedule applies ever,r~vhere ~[ ..........m,~,~,mt ..........of the City of Palo Alto provides RATES: 1.Monthly Service Char~es Public Fire Hydrant ....................................................................................................$5.00 Private Fire Service: -4-inch connection .....................................................................................................$ 4.20 -6-inch connection ......................................................................................................7.00 8-inch connection ......................................................................................................10.75 J~l 0-inch connection ........................................................................................:... .......15.75 2.Commodity (To be added to Service Charge Unless water is used for fire extinguishing or testing purposes.) Per Hundred Cubic Feet All water usage ...........................................................................................................$10.00 SPECIAL NOTES: 1.Service under this schedule may be discontinued if water is used for any purpose other than fire extinguishing or water used in .testing and repairing the fire extinguishing facilities. Such water used for other purposes is illegal and will be subject to the commodity charge as noted above and fines. 2.No commodity charge ~vill apply for water used for fire extinguishing purposes. 3.For a combination water and fire service, the general water service schedule shall apply. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-3-1 dated 7-1-1992 " - Effective 11-1-2008 Sheet No W-3-1 FIRE SERVICE CONNECTIONS UTILITY RATE SCHEDULE W-3 Utilities Rule and Regulation No. 2 I-A provides additional information on Automatic Fire Services. o Repairs and testing of fire extinguishing facilities are not considered unauthorized use of water if records and documentation are supplied by the customer. Unauthorized use of water which is urn’elated to fire protection is subject to criminal prosecution pursuant to the Palo Alto Municipal Code. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersede~"Shedt No W-3-2 dated 7-’~-1992 Effective 11-1-2008 Sheet No W-3-2 GENERAL NON-RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-4 No Be APPLICABILITY: This schedule applies to non-residential water service in the City of Pale Alto and its distribution area. This schedule is also applicable to multi-family residential customers served through a master meter. TERRITORY: This schedule applies everywhere. Inside ÷1~1,~ ,~,,~1~,,,,~,,,~; ......... *~’~ ~ou~’;+~ of the City of Pale Alto provides RATES: Monthly Customer Charge Per Meter Per Month For 5/8-inch meter For 3/4-inch meter For 1-inch meter For 1 1/2 inch meter For 2-inch meter For 3-inch meter For 4-inch meter For 6-inch meter For 8-inch meter For 10-inch meter ................................................................................................ $5.00 ................................................................................................5.00 ................................................................................................12.27 ................................................................................................19..~7 ................................................................................................77.65 ................................................................................................130.60 ................................................................................................ 260.43 ............................................... . ......: ..........................................383.67 ................................................................................................ 383.67 Commodity Rates: (to be added to Customer Charge) Per Month Per Hundred Cubic Feet C_(~~ All Pressure Zones Per Ccf $4.697 CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-4-1 dated 7-1-2008 CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No W,4-1 GENERAL NON-RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-4 D.SPECIAL NOTES: Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adiusted for any applicable discounts, surchar.~es and/or taxes. On a customer’s bill statement, the bill amount may be broken do~vn into appropriate components as calculated under Section C. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-4-2 dated 7-1-2008 Effective 11-1-2008 ’ Sheet No W-4-2 IRRIGATION WATER SERVICE UTILITY RATE SCHEDULE W-7 Ao Be APPLICABILITY: This schedule applies to non-residential water service supplying dedicated irrigation meters in the City of Pale Alto and its distribution area. TERRITORY: RATES: Monthly Customer Charge Per Meter Per Month For 5/8-inch meter For 3/4-inch meter For 1-inch meter For 1 1/2 inch meter For 2-inch meter For 3-inch meter For 4-inch meter For 6-inch meter For 8-inch meter For 10-inch meter ...............................................................................................$5.00 ................................................................................................5.00 ................................................................................................12.27 ................................................................................................19.37 ................................................................................................77.65 ................................................................................................130.60 ................................................................... " .............................260.43 ................................................................................................ 383.67 ............................................................................................... 383.67 Commoditg Rates: (to be added to Customer Charge) Per ~ ~’~" Per Month Per Hundred Cubic Feet~ All Pressure Zones Per Ccf ........................................................................................................................ $4.697 CITY OF PALe ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-7-1 dated 7-1:2008 CITY OF I>ALC ALTO UTI_ TIES Effective 11-1-2008 Sheet No W-7-1 IRRIGATION WATER SERVICE UTILITY RATE SCHEDULE W-7 D.SPECIAL NOTES: 1.Calculation of Cost Components The actual bill amount is calculated based on the applicable ra~es in Section C above and adiusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Shget No W-7-2 dated 7-1-2008 CiTY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No W-7-2 O A qpll~ ~ ¯ CITY OF PALO at Issued by the ~;+xr &~t~eet No. W ! C ! dategg-g-88 Effectia~e 7 ! 2002 S~neet No. x,V 1 C-4 RECLAIMED WATER SERVICE & HAULING UTILITY RATE SCHEDULE RW-1--B A.APPLICABILITY: Uo This schedule applies to all reclaimed water service including reclaimed water available for hauling for uses specified by Order No. 93-160 issued by the California State Regional Water Quality Control Board on December 15, 1993. TERRITORY: Co The Reclaimed Water Service Charges apptyies inside the incorporated limits of the City of Palo Alto and land owned or leased by the City, and to water haulers operating within the Re.~ional Water Quality Control Plant service area. _Hauled water is available to any entity obtaining a reclaimed Water permit and paying the indicated fee. RATES: Reclaimed Water Service Do Annual Permit Fee ........................................................................i ...................................$50.00 Per 1,000 gallons ................................................: ...............................................................$1.00 SPECIAL PROVISIONS: 1.Minimum monthly billing for water will be $25.00. Bills will not be rendered for months of inactivity. 2.All haulers of reclaimed water will be instructed on the allowable uses of reclaimed water and required special operatin~ procedures. Haulers must be licensed b,! the Ci_ty of Palo Alto before water will be provided. {End} CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No. W-l-B-1 and W-l-C-1 dated 7-1-2002 Effective 11-1-2008 Sheet No RW-1 ATTACHMENT I DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 No ABBREVIATIONS: AMR Btu ccf CEC CPAU - CPUC - DA - EFO - ERU - ESP FERC GDA GSP GSPA kVar kVarh - kW - kWh - MDQ - MW MMBTU OFO PAMC PG&E PSIG PST RWQCP - UUT - Average Daily Quantity Automated Meter Reading British Thermal Unit hundred cubic feet California Energy Commission City of Palo Alto Utilities California Public Utilities Commission. Direct Access Emergency Flow Order Equivalent Residential Unit Energy Service Provider Federal Energy Regulatory Commission Gas Direct Access Gas Service Provider Gas Service Provider Agreement Kilovar Kilovar-hours Kilowatt Kilowatt-hour Maximum Daily Quantity Megawatt One million Btus. Operational Flow Order Palo Alto Municipal Code Pacific Gas and Electric Company Per square inch ,g~ Pacific Standard Time Regional Water Quality Control Plant Utilities Users Tax CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UT LITIES Effective 11-1-2008 Sheet No 1 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 B.GENERAL DEFINITIONS: Account The identification number in CPAU’s billing system for utility services. Administrative Services Director The individual designated as the director of administrative services under Section 2.08.150 of Chapter 2.08 of Title 2 of the Palo Alto Municipa! Code, and any Person who is designated the representative of the director of administrative services. Agency Any local, county, state or federal governmental body or quasi-governmental body, including, without limitation, the CPUC, the FERC and any joint powers agency, but excluding the City and any board, commission or council of the City. Aggregated Load The combined Load of all Eligible Customers, measured in MMBtu per Day, served by a Gas Service Provider within the City. Anti-Islanding A control scheme installed as part of the Generating Facility or hnterconnection Facilities that senses and prevents the formation of an Unintended Island. Applicant An individual, corporation, partnership, agency, or other legal entity or authorized agent of salne, requesting CPAU to supply any or all of the following: 2. 3. 4. 5. 6. 7. Electric Service Water Service Gas Service Sewage Collection Refuse and Recycling Collection Storm Drain Service Fiber Optic Service Or, an entity submitting an Application for Interconnection pursuant to Rule 27. Application (for Interconuection of Generating Facilities) An approved standard form (Load Sheet) submitted to CPAU for Interconnection of a Generating Facility. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 2 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Average Daily Quantity Also "ADQ". The monthly contracted for quantity of natural gas with the City divided by the number of Customer’s operating days in that month. Backbone Transmission System That portion of PG&E’s system used to transport gas from PG&E’s intercormection with interstate pipelines, other local distribution Companies, and the California gas fields to PG&E’s local transmission and distribution system as defined by Rule 1 of PG&E’s gas tariff or applicable sections. Balancing Agent CPAU’s Gas Balancing Agent as designated by PG&E form 79-869, "Customer Authorization for Agent to Act for Customer with Respect to Gas Balancing and Rule 14 Services and Obligations" or replacement form. Balancing Service CPAL s service to accommodate imbalances between actual Customer Gas usage and Customer-owned gas delivered to CPAU. Billing Period Also "service period" or "billing cycle". The normal billing cycle for CPAU Customers is monthly. The number of days in the billing cycle or billing period is determined by the number of days between meter reads. A Customer’s meters are read approximately every 27-33 days. On an average basis, a billing period is 30 days. The Billing Period for Gas Direct Access Customers wilt coincide with PG&E’s billing cycle for gas transportation. Billing Therms The number of billing units for natural gas that is based on the metered consumption (in ccf) multiplied by the product of an altitude pressure adjustment and a Btu factor (heating content of natural gas which varies monthly). One (1) therm equals 100,000 Btu. British Thermal Unit Also "Btu". The standard unit for measuring a quantity of thermal energy. Business Day Any Day, except a Saturday, Sunday, or any Day observed as a legal holiday by the City. Capacity The total quantity of natural gas that can be transported over the applicable portions of P G&E’s pipeline CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 3 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 system or the Distribution System for a specified period of time or at point(s) of interconnection. Certification Test A test pursuant to Rule 27 that verifies conformance of certain equipment with approved performance standards in order to be classified as Certified Equipment. Certification Tests are performed by NRTLs. Certification; Certified; Certificate The documented results of a successful CertitScation Testing. Certified Equipment Equipment that has passed all required Certification Tests. Charge Any assessment, cost, fee or levy for natural gas, gas transportationor related services, energy, or energy-related services other than a Tax, including any Transition Cost Recovery Charge, Public Benefits Charge, and other such mandated or required public surcharges. Charter The Charter of the City of Palo Alto. City Attorney The individual designated as the city attorney of the City under Section 2.08.120 of Chapter 2.08 of Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the City Attorney. City Clerk The individual designated as the city clerk of the City under Section 2.08.110 of Chapter 2.08 of Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the City Clerk. City Manager The individual designated as the city manager of the City under Section 2.08.140 of Chapter 2.08 of Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the City Manager. City of Palo Alto Also "City". The government of the City of Palo Alto, a chartered city and a municipal corporation duly organized and validly existing under the Laws of the State of California, with a principal place of business located at 250 Hamilton Avenue, Palo Alto, County of Santa Clara. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 4 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 City of Palo Alto Utilities (CPAU) The term CPAU shall mean all utilities operated by the City of Palo Alto. Such utilities shall include, but not be limited to, water, gas, electric, sewage collection, refuse collection, storm drain, and fiber optics. The City of Palo Alto is the legal entity which owns and is responsible for the City of Palo Alto Utilities. City’s Pool(s) The identification nmnber(s) assigned to CPAU by PG&E in CPAU’s Natural Gas Service Agreement which may be used to nominate gas for delivery to CPAU. Code The words !’the Code" or "this Code" shall mean the Palo Alto Municipal Code. Commission (CPUC) The Public Utilities Commission of the State of California. Commissioning Test A test performed during the commissioning of all or part of a Generating Facility to achieve one or more of the following: Verify specific aspects of its performance; Calibrate its instrumentation; and Establish instrument or Protective Function set-points. Commercial Service Commercial utility service is provided to businesses, non-profit organizations, and industrial customers. In addition, applies to utility services through a master meter serving multi-family residential dwellings. Cubic Foot of Gas (cf) The quantity of gas that, at a temperature of sixty (60) degrees Fahrenheit and a pressure of 14.73 pounds per square inch absolute, occupies one cubic foot. Curtailment The act of reducing or interrupting the delivery of natural gas. Custom Cable Any City-owned and City-installed Fiber that is used to directly comaect two locations without the use of any Fiber Optic Backbone. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UT LITIES Effective 11-1-2008 Sheet No 5 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Custom Cable Management Fee The fee set forth in Utilities Rate Schedules related to the use and maintenance of a custom cable. Customer The person, corporation, agency, or entity that receives or is entitled to receive Distribution Service through the Distribution System, or in whose name service is rendered for a particular account as evidenced by the signature on the application, contract, or agreement for service. In the absence of a signed instrument, a customer shall be identified by the receipt of any payment of bilIs regularly issued in the name of the person, corporation, or agency regardless of the identity of the actual user of the service. Customer Fiber Customer single mode and/or multi-mode fiber optic cables that can be installed to interconnect to locations within City of Palo Alto limits, but outside of CPAU established single mode network path. Customer-Owned Generation An electric generator owned by the Customer, interconnected with and operating in parallel with CPAU facilities. Dark Fiber A strand of optic transmission material within a fiber optic cable that is provided by CPAU without any of the light transmitters, receivers, or electronics required for telecommunications over the fiber. Dark Fiber Infrastructure The Poles, boxes, handholes, manholes, vaults, conduits, innerducts, surface location markers, cables (including coaxial cables, Custom Cables, Drop Cables, Fiber cables and messenger cables), Fibers, wires (including copper wire), circuits, conductors, Splice enclosures, patch panels, cabinets, converters, generators, amplifiers, receivers, switches, wireless transmitters and receivers, and all other equipment or facilities containing the Dark Fibers or to which the Dark Fibers are attached, owned, controlled or used by the City, located overhead or underground within the Public Right-of-Way, the Public Utility Easements and Leased Service Properties. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 6 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Dark Fiber Licensing Fee The fee set forth in Utilities Rate Schedules related to the use and maintenance of dark fiber backbone. Day Any calendar day, unless a Business Day is specified, commencing at 12:00:00 a.m. PST on a calendar day and ending at 12:00:00 a.m. PST on the following calendar day. Decatherm A unit of energy equal to ten Therms or one million Btu (MMBtu). Dedicated Transformer; Dedicated Distribution Transfor~ner A transformer that provides electricity service to a single Customer. The Customer may or may not have a Generating Facility. Default Rate Schedule The rate schedule to which a Customer ~s assigned automatically by CPAU, in the event a Customer does not elect a specific rate schedule determined by CPAU to be available at that time. Demand The highest rate of delivery of electric energy, measured in kilowatts (kW) or kilovolt amperes (kVA) occurring instantaneously or registered over a fixed time period (normally fifteen minutes unless other~vise specified within a monthly billing cycle). Demand Charge An electrical charge or rate that is applied to a metered demand reading expressed in kilowatts to compute a demand charge component of a Customer’s electric bill. Demarcation Point The Demarcation Point for a project shall be the customer side of the panel onto which the CPAU fiber terminates within the customer premises, unless otherwise specified in the Proposal for Dark Fiber Services. Device A mechanism or piece of equipment designed to serve a purpose or perform a function. The term may be used interchangeably with the terms "equipment" and "function" without intentional difference in meaning. See also Function and Protective Function. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 7 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Direct Access (DA) The election by a Customer to procure its electricity, and related energy services, from an Energy Service Provider, other than CPAU. In this situation, a Customer deals directly with an ESP for commodity supply, while distribution and applicable transmission services would continue to be provided by CPAU. Direct Access Metering Also "DA Metering". An electromechanical device capable of recording or transmitting energy use to effect Direct Access, including any communication system or services needed to allow the access to meter read information. Such metering shall conform to the standards and specifications currently adopted by CPAU. Direct Access Plan (DA Plan) The document detailing the processes and procedures adopted by CPAU to effect and allocate participation in Direct Access within CPAU’s Service Territory, including phase-in schedule, eligibility criteria, as it may be amended from time to time. Direct Access Service Request (DASR) The form required to initiate Direct Access Service. Distribution Services Includes, but is not limited to, utility service provided by the Distribution System. and other services such as billing, meter reading, administration, marketing, and customer services. Does not include services directly related to the Interconnection of a Generating Facility as per Rule 27. Distribution System The infrastructure owned and operated by CPAU which is capable of transmitting electrical power, other than Intercormection Facilities, or transporting water, wastevvater, or gas within the City of Palo Alto. The electric distribution system transmits power from the City’s intercormection with PG&E to CPAU’s meter located on the Customer’s premises. The gas distribution system transports gas from PG&E receiving stations to CPAU’s meter located on the Customer premises. The water distribution system transports water from the San Francisco Water Department receiving stations and CPAU wells to the meter located on the Customer premises. The Wastewater Collection System transports sewage fi’om the Customer’s premises to the Water Quality Control Plant. Distribution and Transmission Services Services provided by CPAU to effect the physical delivery of Energy Services provided by the Energy Services Provider from the Point of Receipt to the Direct Access Customer’s Service Address. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 8 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Diversion See PG&E Rule t4 or replacement Rule. Domestic Dwelling Unit An occupied domestic dwelling is designated as any house, cottage, flat, duplex unit, or _apartment unit having kitchen, bath, and sleeping facilities and to which utilities services are being rendered. Effluent Partially or completely treated sewage flowing om of any sewage treatment facility. Eligible Customer Any Person who is authorized by the City to receive gas from a GSP or energy from an ESP, or both. Emergency Flow Order (EFO) See PG&E’s Rule 14 or replacement Rule. Emergency An actual or imminent condition or situation, which jeopardizes CPAU’s Distribution System Integrity. Emergency Service Electric Service supplied to, or made available to, load devices which are operated only in emergency situations or in testing for same. Energy Services Energy commodity and any applicable ancillary services used to generate and transport such commodity from its origin to the City’s Point of Receipt. May also mean the sale of value added services associated or related to the provision and/or usage of energy commodity. Energy Service Provider (ESP) The agent employed by the DA Customer obligated to procure, schedule, nominate, and transport Energy Services. ESP shall also include any and all agents or contractors employed or utilized by ESP in performance of its obligations, including scheduling coordinator(s). Energy Service Provider Agreement (ESP Agreement) The contract between CPAU and the DA Customer’s Energy Service Provider that delineates the terms and conditions under which the ESP can provide Energy Services to the DA Customer. Equivalent Residential Unit (ERU) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALT~D UTILITIES Effective 11-1-2008 Sheet No 9 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 This is the basic unit for computing storm drainage fees. All single-family residential properties are billed the number of ERU’s specified in the table contained in Utility Rate Schedule D-l, according to parcel size. All other properties have ERU’s computed to the nearest 1/10 ERU using this formula: No. OfERU = Impervious Area (sq. ft.) / 2,500 sq. ft. Fiber Drop Cable Any City-owned and City-installed fiber cable, one end of which is attached at a Junction Site by the City, and the other end is handed off to the Customer. Fiber Drop Cable Management Fee The fee set forth in Utilities Rate Schedules related to the use and maintenance of a drop cable. Fiber Optic A solid core of optical transmission material. Fiber Optic Backbone The high-density portion of the Dark Fiber Infrastructure installed and owned by the City, Field Testing Testing performed in the field to determine whether equipment meets CPAU’s requirements for safe and reliable Interconnection. Full Service; Fully Bundled Service Provision by CPAU of both Distribution and Transmission Services and Energy or Gas Commodity Services to its Customer. Function Some combination of hardware and software designed to provide specific features or capabilities. Its use, as in Protective Function, is intended to encompass a range of implementations from a single- purpose device to a section of software and specific pieces of hardware within a larger piece of equipment to a collection of devices and software. Gas Any combustible gas or vapor, or combustible mixture of gaseous constituents used to produce heat by burning. It shall include, but not be limited to, natural gas, gas manufactured from coal or oil, gas obtained from biomass or ~from landfill, or a mixture of any or all of the above. Gas Day CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 Sheet No 10 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Any calendar day, commencing at 7:00:00 a.m. PST on a calendar day and ending at 7:00:00 a.m. PST on the following calendar day. Gas Direct Access (GDA) The election by a Customer to procure its naural gas, and related natural gas services, from a Gas Service Provider, other than CPAU. In this situation, a Customer obtains natural gas commodity directly from a GSP, but local transmission of the natural gas commodity is effectuated by CPAU in accordance with the terms of CPAU’s Natural Gas Service Agreement with PG&E. Also, distribution services would continue to be provided by CPAU. Gas Direct Access Service Request (GDASR) The form required to initiate Gas Direct Access Service. Gas Service Provider (GSP) The Person who procures, schedules, nominates and arranges transport of natural gas to Gas Direct Access Customers, including its successors and assigns. Gas Service Provider Agreement (GSPA) The contract between CPAU and the Gas Direct Access Customer’s Gas Service Provider that establishes the terms and conditions under which Gas services may be provided to the Gas Direct Access Customer. Generating Facility All Generators, electrical wires, equipment, and other facilities owned or provided by Producer for the purpose of producing electric power. Generator A device converting mechanical, chemical or solar energy into electrical energy, including all of its protective and control Functions and structural appurtenances. One or more Generators comprise a Generating Facility. Gross Nameplate Rating; Gross Nameplate Capacity The total gross generating capacity of a Generator or Generating Facility as designated by the manufacturer(s) of the Generator(s). Host Load The electrical power, less the Generator auxiliary load consumed by the Customer to which the Generating Facility is connected. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 11 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Imbalance Charge A fee that is imposed by CPAU as a result of actions taken by the GSP when the confirmed gas nominations which are accepted and scheduled by PG&E do not match the Gas Direct Access Customer’s Load. Initial Review The review by CPAU, following receipt of an Application, to detel~’nine the following: (a) the Generating Facility qualifies for Simplified Interconnection; or (b) if the Generating Facility can be made to qualify for Interconnection with a Supplemental Review determining any additional requirements. Inrush Current The current determined by the Inrush Current Test. Inspector The authorized inspector, agent, or representative of CPAU. Interconnection; Interconnected The physical connection of a Generating Facility in accordance with the requirements of this Rule so that Parallel Operation with CPAU’s Distribution System can occur (has occurred). Interconnection Agreement An agreement between CPAU and the Producer providing for the Interconnection of a Generating Facility that gives certain rights and obligations to effect or end Interconnection. For the purposes of this Rule, Net Energy Metering or Power Purchase Agreements authorized by the City Council are also defined as Interconnection Agreements. Interconnection Facilities The electrical wires, switches and related equipment that are required in addition to the facilities required to provide electric Distribution Service to a Customer to allow Interconnection. Intercormection Facilities may be located on either side of the Point of Common Coupling as appropriate to their purpose and design. Interconnection Facilities may be integral to a Generating Facility or provided separately. Interconnection Study A study to establish the requirements for Intercomaection of a Generating Facility with CPAU’s Distribution System. Internet Exchange Any Internet data center for telecommunications equipment and computer equipment for the purposes of CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTOUTILITIES Effective 11-1-2008 Sheet No 12 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 enabling traffic exchange and providing commercial-grade data center services. Interstate Transportation (or Transmission) Transportation of natural gas on a pipeline system under the regulation of the FERC. Intrastate Transportation (or Transmission) Transportation of natural gas on the PG&E system under the regulation of the CPUC. Island; Islanding A condition on CPAU’s Distribution System in which one or more Generating Facilities deliver power to Customers using a portion of CPAU’s Distribution System that is electrically isolated from the remainder of CPAU’s Distribution System. Junction A location on the Dark Fiber Infrastructure where equipment is installed for the purpose of connecting communication cables. Junction Site The area within the Transmission Pathway at which a Junction is located. Kilovar (kVar) A unit of reactive power equal to 1,000 reactive volt-amperes. Kilovar-hours (kVarh) The amount of reactive flow in one hour, at a constant rate of kilovar. Kilowatt (kW) A unit of power equal to 1,000 watts. Kilowatt-hour (kWh) The amount of energy delivered in one hour, when delivery is at a constant rate of one kilowatt; a standard unit of billing for electrical energy. Law Any administrative or judicial act, decision, bill, certificate, charter, code, constitution, opinion, order, ordinance, policy, procedure, rate, regulation, resolution, rule, schedule, specification, statute, tariff, or other requirement of any district, local, municipal, county, joint powers, state, or federal agency, or any other Agency having j oint or several jurisdiction over the Parties to this Contract, in effect either at the Commencement Date or during the Term hereof, including, without limitation, any regulation or order of an official or quasi-official entity or body governing the applicable service provided by the City to CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective l 1-1-2008 Sheet No 13 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 which a Customer may be subject or bound. Licensed Fibers One or more fibers comprising a part of the Dark Fiber Infrastructure that are dedicated to the exclusive use of the customer under the Provisions of the Dark Fiber License Agreement, Proposal to Dark Fiber Services Agreement and the Utilities Rules and Regulations. Licensed Fibers Route A defined path of Licensed Fibers that is identified by specific End Points. Licensed Service Properties The private real properties occupied or used by the City for the purpose of providing electric utility commodity or Distribution Service to one or more of the City’s electric utility Customers, and related services offered by the City’s electric utility, the rights of occupancy or use of which were acquired by contract. Line Section That portion of CPAU’s Distribution System connected to a Customer bounded by automatic sectionalizing devices or the end of the distribution line. Load(s) The electric power demand (KW) of the Customer at its Service Address within a measured period of time, normally 15 minutes or the quantity of gas required by a Customer at its Service Address, measured in MMBtu per Day. Load Carrying Capability The maximum electrical load that may be carried by a section of CPAU’s Distribution System consistent with reliability and safety under the circumstances being evaluated. Load Profiling A methodology which may be employed by CPAU, in lieu of DA Meeting, to compute the bill for all DA Customers who have accounts that do not require, or are exempt from, Direct Access Metering. The methodology may include application of a class-average hour-by-hour load profile to determine a monthly average usage profile appropriate for that class of customer. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 14 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Local Transmission System PG&E’s pipelines used to accept gas from the Backbone Transmission System, and transport it to the Distribution System. Main Wastewater Line Any wastewater line not including a building connection (service) sewer. Master-metering Where CPAU installs one service and meter to supply more than one residence, apartment dwelling unit, mobile home space, store, or office. Maximum Daily Quantity Also "MDQ". Thb maximum quantity of Gas that can be nominated daily, as specified in Exhibit A of the Gas Service Provider Agreement. Meter The instrument owned and maintained by CPAU that is used for measuring either the electricity, gas or water delivered to the Customer. Metering The measurement of electrical power flow in kW and/or energy in kWh, and, if necessary, reactive power in kVAR at a point, and its display to CPAU, as required Rule 27. Metering Equipment All equipment, hardware, software including meter cabinets, conduit, etc., that are necessary for Metering. Meter Read The recording of usage data from metering equipment Minimum Charge The least amount for which Service will be rendered in accordance with the rate schedule. Momentary Parallel Operation The interconnection of a Generating Facility to the Distribution System for one second (60 cycles) or less. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 15 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Nationally Recognized Testing Laboratory (NRTL) A laboratory accredited to perform the Certification Testing requirements under Rule 27. Net Energy Metering Metering for the receipt and delivery of electricity between the Producer and CPAU pursuant to Section 2827, 2827.8, 2827.9, or 2827.10 of the Public Utilities Code and CPAU Rate Schedule E-10, Net Energy Metering. Net Generation Metering Metering of the net electrical power of energy output in kW or energy in kWh, from a given Generating Facility. This may also be the measurement of the difference between the total electrical energy produced by a Generator and the electrical energy consumed by the auxiliary equipment necessary to operate the Generator. Net Nameplate Rating The Gross Nameplate Rating minus the consumption of electrical power of a Generator or Generating Facility as designated by the manufacturer(s) of the Generator(s). Network Service More than one electrical feeder providing Distribution Service at a Point of Common Coupling. Non-Export; Non-Exporting Designed to prevent the transfer of electrical energy from the Generating Facility to CPAU’s Distribution System. Non-Islanding Designed to detect and disconnect from an Unintended Island with matched load and generation. Reliance solely on under/over voltage and frequency trip is not considered sufficient to qualify as Non- Islanding. Occupied Domestic Dwelling Any house, cottage, fiat, or apartment unit having a kitchen, bath, and sleeping facilities, which is occupied by a person or persons. Operational Flow Order (OFO) See PG&E’s Rule 14 or replacement Rule. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO) UTILiTiES Effective 11-1-2008 Sheet No 16 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Paralleling Device An electrical device, typically a circuit breaker, operating under the control of a synchronization Function or by a qualified operator to connect an energized generator to an energized electric power system or two energized power systems to each other. Parallel Operation The simultaneous operation of a Generator with power delivered or received by CPAU ~vhile Interconnected. For the purpose of this Rule, Parallel Operation includes only those Generating Facilities that are Interconnected with CPAU’s Distribution System for more than 60 cycles (one second). Performance Test. After the completion of any fiber interconnection work, the City will conduct at the City’s sole cost and expense a Performance Test of each Fiber constituting a part of the proposed leased fibers to determine its compliance with the Performance Specifications. Performance Specifications These specifications will include, but not be limited to, criteria relating to end-to-end optical time domain reflectometer data plots that identify the light optical transmission losses in each direction along the leased fibers whenever the testing is possible, measured in decibels at a wavelength of 1310 or 1550 nanometers for singlemode Fiber, as a function of distance, measured in kilometers. Periodic Test A test performed on part or all of a Generating Facility/Interconnection Facilities at pre-determined time or operational intervals to achieve one or more or the following: (1) Verify specific aspects of its performance; (2) Calibrate instrumentation; and (3) Verify and re-establish instrument or Protective Function set-points. Person Any individual, for profit corporation, nonprofit corporation, limited liability company, partnership, limited liability partnership, joint venture, business trust, sole proprietorship, or other form of business association. PG&E City Gate The poinr at which PG&E’s Backbone Transmission System connects to PG&E’s local transmission and CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTIL TIES Effective 11-1-2008 Sheet No 17 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 distribution system. Point of Common Coupling (PCC) The transfer point for electricity between the electrical conductors of CPAU and the electrical conductors of the Producer. Point of Common Coupling Metering Metering located at the Point of Common Coupling. This is the same Metering as Net Generation Metering for Generating Facilities with no Host Load. Point of Delivery (POD) Unless otherwise specified, that location on the Customer’s Premises where the CPAU circuit and Customer’s electrical wiring are intercormected or the point(s) on the Distribution System where the City delivers natural gas that it has transported to the Customer. Point of Interconnection The electrical transfer point between a Generating Facility and the Distribution System. This may or 1Tlay not be coincident with the Point of Common Coupling. Point of Receipt The designated location at which CPAU receives energy supplied by an ESP and/or Scheduling Coordinator on behalf of a DA Customer or the designated location at vvhich CPAU receives gas supplied by a GSP on behalf of a GDA Customer. The Points of Receipt for energy will be designated in the ESP Agreement, the Palo Alto City Gate meter or other specified point(s). The Point of Receipt for gas will be the City’s Pool or other specified point(s). Pole Line Overhead wires and overhead structures, including poles, towers, support wires, conductors, gws, studs, platforms, cross arms braces, transformers, insulators, cutouts, switches, commtmication circuits, appliances attachments, and appurtenances, located above ground and used or useful in supplying electric, communication, or similar or associated service. Pool A nomination tool provided by PG&E that allows the aggregation of natural gas supply t~om several sources. Pool Manager The Person designated by the City to perform a variety of tasks related to management of the City’s CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 Sheet No 18 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Pool, which may include nominations through the City’s Pool, imbalance tracking, accounting, and billing. Power Factor The percent of total power delivery (kVA) which does useful work. For billing purposes, average power factor is calculated from a trigonometric function of the ratio of reactive kilovolt-ampere-hours to the kilowatt-hours consumed during the billing month. Premises All structures, apparatus, or portion thereof occupied or operated by an individual(s), a family, or a business enterprise, and situated on an integral parcel of land undivided by a public street, highway, or railway. Primary Se~wice CPAU electric distribution service provided to a Customer’s premises at a voltage level equal to or greater than 1000 volts. Producer The entity that executes an Interconnection Agreement with CPAU. The Producer may or may not own or operate the Generating Facility, but IS responsible for the rights and obligations related to the Interconnection Agreement. Production Test A test performed on each device coming off the production line to verify certain aspects of its performance. Proposal for Dark Fiber Services A project-specific service agreement that acts as a supplemental document for the Dark Fiber License Agreement. This service agreement shall include the proposed interconnection fees, applicable fiber licensing fees, term of the service, and summary of licensed fiber elements. Protective Function (s) The equipment, hardware and/or software in a Generating Facility (whether discrete or integrated with other functions) whose purpose is to protect against Unsafe Operating Conditions. Provision Any agreement, circumstance, clause, condition, covenant, fact, objective, qualification, restriction, CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 19 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 recital, reservation, representation, term, warranty, or other stipulation in a contract or in Law that defines or otherwise controls, establishes, or limits the performance required or permitted by any party. Prudent Electrical Practices Those practices, methods, and equipment, as changed from time to time, that are commonly used in prudent electrical engineering and operations to design and operate electric equipment lawfully and with safety, dependability, efficiency and economy. Prudent Utility Practices The methods, protocols, and procedures that are currently used or employed by utilities to design, engineer, select, construct, operate and maintain facilities in a dependable, reliable, safe, efficient and economic manner. Public Benefits Charge Mandated charge on electric bills to fund qualifying energy and low-income customer programs and services that benefit the public good in accordance with AB 1890. Public Right-of-Way The areas owned, occupied or used by the City for the purposes of furnishing retail and/or wholesale electricity, gas, water, sewer, storm drain, refuse or COlnmunications commodity and/or distribution service, and the means of public transportation, to the general public, including but not limited to, the public alleys, avenues, boulevards, courts, curbs, gutters, lanes, places, roads, sidewalks, sidewalk planter areas, streets, and ways. Public Utility Easements The areas occupied or used by the City i:br the purpose of providing electric utility commodity or distribution service to the general public, and all related services offered by the City’s electric utility, the rights of which were acquired by easements appurtenant or in gross, or are other interests or estates in real property, or are the highest use permitted to be granted by the nature of the City’s interest in and to the affected real property. This term incorporates all public service easements for utilities that have been recorded by the City with the Recorder of the County of Santa Clara, California. Public Works Department City of Palo Alto department responsible for providing storm drain, wastewater treatment, and refuse and recycling services. Rate Schedule One or more tariff sheets setting forth the charges and conditions for a particular class or type of utility service. A rate schedule includes wording such as Schedule number, title, class of service, applicability, CITY OF PALO ALTO UTILITIES Issued by the City Council CiTY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 20 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 territory, rates, conditions, and references to rules. Recyclable Materials Materials designated by the City as acceptable for recycling collection and processing. Residential Set,rice Utility service provided to separately metered single family or multi-family, domestic dwelling. Route-Mile The nominal unit of length for Dark Fiber billing purposes Scheduled Operation Date The date specified in the Interconnection Agreement when the Generating Facility is, by the Producer’s estimate, expected to begin operation pursuant to Rule 27. Scheduling Coordinator An entity providing the coordination of power schedules and nominations to effect transportation and distribution of electric power and energy. Secondary Network A network supplied by several primary feeders suitably interlaced through the area in order to achieve acceptable loading of the transformers under emergency conditions and to provide a system of extremely high service reliability. Secondary networks usually operate at 600 V or lower. Secondary Service CPAU electric distribution service provided to a Customer’s premises at a voltage level less than 1000 volts. Segment A portion of the Backbone that is identified as extending from One Junction Site to another. Service Address The official physical address of the building or facility assigned by CPAU’s Planning Department, at which Customer receives utility services. Service Charge A fixed monthly charge applicable on certain rate schedules that does not vary with consumption. The charge is intended to recover a portion of certain fixed costs. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 21 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Service Drop The overhead electric service conductors from the last pole or other aerial support to and including the splices, if any, connecting to the service entrance conductors at the building or other structure. Or, in the case of Fiber Optic Drops, the overhead fiber optics cable from the last pote or other aerial support to the building or other structure to and including the termination box. Services or Service Lines Facilities of CPAU, excluding transformers and meters, between CPAU’s transmission or distribution system and the Point of Delivery to the Customer. Service Territory The geographic boundaries within the City of Palo Alto limits served by the physical distribution system of the CPAU. Short Circuit (Current) Contribution Ratio (SCCR) The ratio of the Generating Facility’s short circuit contribution to the short circuit contribution provided tkrough CPAU’s Distribution System for a tlvee-phase fault at the high voltage side of the distribution transformer connecting the Generating Facility to CPAU’s system. Shrinkage The volume of natural gas expressed as a percentage that is not delivered to a Customer due to the physical operation of the Interstate Transmission System or the Distribution System, or both. Simplified Interconnection An interconnection conforming to the minimnm requirements as determined under Rule 27, Section I. ~ingle Family iResidential Dwelling _An~ house, cotta~artment unit having a kitchen, bath, sleeping facilities; and a separate entrance, Single Line Diagram; Single Line Drawing A schematic drawing, showing the major electric switchgear, Protective Function devices, wires, Generators, transformers and other devices, providing sufficient detail to communicate to a qualified engineer the essential design and safety of the system being considered. Sole Discretion An individual will base a decision upon factors as is deemed appropriate by that individual, and that individual will not be required to state any reason for the decision. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 Sheet No 22 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Special Facilities As defined in CPAU’s Rule and Regulation 20 governing Special Facilities. Splice A point where two separate sections of fiber are physically connected. Standby Service Back-up energy services provided by CPAU to a DA customer who returns to CPAU for commodity supply service on short notice either due to ESP not providing commodity supply service or by choice of the Customer. Starting Voltage Drop The percentage voltage drop at a specified point resulting from Inrush Current. The Starting Voltage Drop can also be expressed in volts on a particular base voltage, (e.g. 6 volts on a 120-volt base, yielding a 5% drop). Supplemental Review A process wherein CPAU further reviews an Application that fails one or more of the Initial Review Process screens. The Supplemental Review may result in one of the following: (a) approval of Interconnection; (b) approval of Intercom~ection with additional requirements; or (c) cost and schedule for an Intercon~. ection Study. Systeln Integrity The condition under which a Distribution System is deemed safe and can reliably perform its intended functions in accordance with the safety and reliability rules of CPAU. Tax Any assessment, charge, imposition, license, or le~,T (including any utility users tax) and imposed by any Agency, including the City. Telemetering The electrical or electronic transmittal of Mitering data in real-time to CPAU. Temporary Service Service requested for limited period of time or of indeterminate duration such as, but not limited to, service to provide power for construction, seasonal sales lots (xmas trees), carnivals, rock crushers or paving plants. Temporary service does not include emergency, breakdown, or standby service. Therm A unit used to measure a quantity of heat for natural gas that is equal to 100,000 British Thermal Units (Btu). CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 23 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Tolerance Band The percentage of gas usage, on a Monthly basis, as set by PG&E in its Schedule G-BAL or replacement tariff at which PG&E and CPAU will provide Balancing Service at no additional Charge. Transfer Trip A Protective Function that trips a Generating Facility remotely by means of an automated communications link controlled by CPAU. Transition Cost Recovery Charge (TCRC) Charge on all electric bills to fund the CPAU repayment of costs of fixed and variable costs of above- market generation which may be characterized as "stranded costs". Transmission Pathway Those areas of the Public Right-of-Way, the Public UtiIity Easements and the Leased Service Properties in which the Dark Fiber Infrastructure is located. Trap Any approved equipment or appliance for sealing an outlet from a house-connection sewer to prevent the escape of sewer gas from a main line through a building connection (service) sewer. Type Test A test performed on a sample of a particular model of a device to verify specific aspects of its design, construction and performance. Uncontrollable Force Any cause beyond the control of the party affected, including but not restricted to, failure of or threat of failure of facilities, flood, earthquake, storm, drought, fire, lightening, epidemic, war, riot, civil disturbance, or disobedience, labor dispute, labor or material shortage, sabotage, restraint by court order or action by public authority, which by exercise of due diligence such party could not reasonable have been expected to avoid and which by exercise of due diligence it shall be unable to overcome. Underground Utility District An area in the City within which poles, overhead wires, and associated overhead structures are prohibited or as otherwise defined in Section 12.04.050 of the PAMC. Unintended Island The creation of an island, usually following a loss of a portion of CPAU’s Distribution System, without the approval of CPAU. Unsafe Operating Conditions CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 24 DEFINITIONS AND ABBREVIATIONS RULE AND REGULATION 2 Conditions that, if left uncorrected, could result in harm to perso~mel, damage to equipment, loss of System Integrity or operation outside pre-established parameters required by the Interconnection Agreement. Utilities Department City of Palo Alto department responsible for providing water, gas, electric, wastewater collection, and fiber optic services. Utilities Director The individual designated as the director of utilities under Section 2.08.200 of Chapter 2.08 of Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the director of utilities. Utility Rules and Regulations The compendium of utility rules and regulations prepared by the Department of Utilities and adopted by ordinance or resolution of the Council pursuant to Chapter 12.20 of the Palo Alto Municipal Code, as amended from time to time. Utilities User Tax (UUT) City of Palo Alto tax imposed on utility charges to a water, gas, and/or electric service user. Charges include charges made for metered energy and water and charges for service including customer charges, service charges, standby charges, charges for temporary services, demand charges, and annual and monthly charges. In 1987, Palo Alto voters approved a 5 percent tax on utility charges for water, gas, and electricity to raise revenue for general governmental purposes of the City of Palo Alto. A reduced tax of 3 percent was approved for qualifying high volume users. The tax does not apply to Refuse, Storm Drain, or Wastewater Collection charges. Yard Trimmings Yard trimmings means any plant trimming generated from the maintenance or alteration of public, cormnercial or residential landscapes, including grass cuttings, yard clippings, leaves, tree trimmings, pruning, brush and weeds. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 25 DESCRIPTION OF SERVICES RULE AND REGULATION 3 No [ab3] ELECTRIC SERVICE: 1.BASIS OF SERVICE Unless otherwise ::;.,):~.::o,:-~iii<;>~::7-provided in the rate schedule or Icontrac{~b4], CPAU’s electric rates are based upon the furnishing of electric service to a Customer premises at a single Point of Delivery at a single voltage and phase classification. Unless specified otherwise, each)oint ofDeliveryl[~bsjshall be metered and billed sepmately under the appropriate rate Ischedul@bq. Any additional service supplied to the same Customer at other Points of Delivery or at a different voltage or phase classification shall be separately metered and billed. The type of distribution service (voltage, secondary, primary) available at any particular location may be determined by inquiry at CPAU’s Engineering Office located at 1007 Elwell Court or at the Development Center at 285 Hamilton (.~{~X cost to CPAU of providing Secondary or Primary Services~ at the req5test of the Customer or for his or her conveni ence, to a Point of Delivery other thm~ the normal Point of Delivery set out above sha]l be ap~g__by the ICustome~lBbaL:i: See Rule 20 "Special Electric Utility Regulations" regarding special service requirements~. .g~LOCATION OF POINT OF DELIVERY SECONDARY SERVICE CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 1 DESCRIPTION OF SERVICES RULE AND REGULATION 3 normally be at a point on the outside of the structure to be served which 4,~-.4Y:¢,::if:..,~,-..4i.~_;!~:b,,~.:~:~i,.>::~-.-i:):~.,-i.:i.h.i.~<, and av.?:4ei+-.complies with CPAU standards and specifications and applicable building and electrical codes. (B) normally_ be ~.:~-~b~--~.;{.~k:-e4}:-the Secondary connectors at the transformer stowing the Cnstomer’s load, or in the Secondary ~aandjaol@bg], if available. PRIMARY [SERVICE][ab~0] For service at Primary voltages, the Point of Delivery Will notanally be at the point on the property line of the premises to be served which is, in CPAU’s judgment, most conveniently located with respect to CPAU’s transmission or distribution Ifacilitie@bl ~]. If several buildings are occupied and used by one Customer in a single business or other activity, CPAU may, at its discretion, furnish service for the entire grouP of buiIdings through one service connection at one Point of Delivery. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 2 DESCRIPTION OF SERVICES RULE AND REGULATION 3 ,L~ll![ab:3] transformers and facilities required to provide secondary electric service over 400 amps will be padmounted and the Applicant, when requested by CPAU, "adll provide a Public Utility Easement in recordable form for installation of such facilities within the boundaries of the property. All padmounted equipment will be subj ect to .:il.]].:!t,~!.!.L~ aesthetic guideUnes- .:-5 The Utilities Director.,. or his/her designee, may authorize the installation of new submersible or vault installed facilities when, in his/her opinion, padmounted equipment installation in ¯any particular instance ~vould not be feasible or with such installation including such continuing ownership and additional maintenance will be borne ky the Applicant. These costs will be calculated bz CPAU based on the net present Apphcanta~~,_~value, and shall be paid in advance by the ’¯ ~a/enance i~e as estab!i~ed in the Ut~’ Rate Schedule E 15, EMERGENCY AND STANDBY SERVICES: CPAU will provide back_up emergency, and other IStandb~i~b~4] Service to Customers at published rates. SERVICE DELIVERY VOLTAGE: The following are the standard service voltages normally available,_._: ~, available at each Point of Delivery. ~hese service voltages are available in locations that already have this service voltage and have sufficient capacity, as determined _...by CPAU, to serve the new load. I[~b~] Any i’?~~/~~ -!~ " ,. ; ........+..,~,~;, ,,"~.’~n ~.~ :,., services shall have theequip m e nt install ed o 11 ...... = ~ "-~ ’>r~<? ":’ ,-.; .....,.. ~a~ Y/120, 4-Wire service.capability of converting to CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 3 DESCRIPTION OF SERVICES RULE AND REGULATION 3 (B) (c) Single-Phase Secondary Three-Phase Secondary Three-Phase Primary 120/240, 3 -wire 120/208, 3-wire 240/120, 4-wire* 240, 3-wire* 208 Y/120, 4-wire 480 Y/277, 4-wire 12,470, 3-wire *Limited availability: maximum 400 ampere main, consult CPAU All voltages referred to in this Rule land appearing in some rate schedules I[ab16]are nominal service voltages at the Point of Delivery. CPAU’s facilities are designed and operated to provide sustained service voltage at the Point of Delivery, but the voltage at a particular Point of Delivery will vary within satisfactory operating range limits. In areas where a certain standard secondary voltage is being :?:~:>",~.!~;.!.i=22!~.!<ili! to one or more Customers, i.ii~;2!.:..~:_!~Z.;2~:!.i);~Lan Applicant .:.!;~;~!4 ?i~::-~kfor new service in such ........................ : ....¯ .........t receive the same standard voltage supplied toareas .....~ ~ ......i, ~ ........~ . ......o existing Customers. =~::~..,~:,=,-, including converting existing 4160 volt primary service to 12,470 volt ~i.~::!~2~:..!.~4~!~. If CPAU notifies the customer that a service voltage change is necessary, the Customer will be required to provide service equipment capable of accepting the new voltage and meeting <~..!:!!.!-;L.CPAU requirements. Costs to provide suitable Customer’s service entrance equipment > ~¢{ :.~ *<~: (-.,1iq ~21 ~" :~q5 :.,<-:.{ ,,:,.,~ c<i ,::’ o ~ ~ :7.~> m ~2 ;v~ ~c,~ ;z c~:~iv,:’~ ::<~ :v { :.:=~ :>,-~ !~!!,<!i~:5;~.?<2:5.~!.]=!~-:!.~=!~,2. 7will be borne by the Customer. VOLTAGE AND FREQUENCY CONTROL (A)Under normal load conditions, CPAU’s distribution circuits will be operated so as to maintain service voltage levels to Customers within plus or minus 5 percent of the nominal service Subject to the limitations above, .{:i:~.!~:ii.,:!<{..:!...)<i{:{..!...!.!!..i"=.{..!!!~:ii{2Lthe voltage balance between phases >:’,.~4:~.:~:;.m4~i4<>: G~:?,&.~as close as practicable to 2._5_4~% maximum deviation from CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 1 1-1-2008 Sheet No 4 DESCRIPTION OF SERVICES RULE AND REGULATION 3 the average voltage between the three phases. (B)Voltages may be outside the limits specified above when the variations: (1) (2) (3) (4) Arise from service interruptions; Arise from temporary separation of parts of the system from the main system; Are minor momentary fluctuations and Iransient voltage excursions/[~blT]of short duration which may occur in the normal operation of CPAU system; Are...:i~:?<<~:>e~:-~:~.~.e!~:~ beyond !~i~!~:Li~..i::i,.i.~i~..~(i~+control,-~i~:~:..:.?~¢~:~:(i-: (c)Due to conditions beyond the control of CPAU, the Customer, or both, there will be infrequent and limited periods when voltages will occur outside of the nominal service voltage ranges. ~gtilization equipmen~[,bla~ may not operate satisfactorily under these conditions, anc~ protective devices i~[ab~9]n the eqnipment may operate to protect the equipment. (D)Where the operation of the Customer’s equipment requires stable voltage regulation or other stringent voltage control beyond that supplied by CPAU in the normal operation of its system, the Customer, at its own expense, is responsible for installing, owning, operating, and maintaining any special or auxiliary equipment on the load side of the service delivery point as deemed necessary by the Customer. (E)The Customer shall be responsible for designing and operating its service facilities between the Point of Delivery and the utilization equipment to maintain proper utilization voltage at the line terminals of the utilization equipment. (F)The Customer shall not impose a load on CPAU’s system that will cause the voltage limits in this section to be exceeded ~or [Iaba0?an adjacent service delivery point. excessive fluctuations at its own expense:~L~.~g:Z..!~h~;~;~L!~Z1~i~2~7~!~.~2:b:w~i~,~,~4)<~.~+~e CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 5 :] DESCRIPTION OF SERVICES RULE AND REGULATION 3 Customers are responsible for protecting their connected loads, audio, video. -and glectronic equipment, including computers, from sudden voltage or frequency fluctuations outside nominal service and frequency ranges. Such protection may include, but .!{:L.not t>,~-limited to, surge protectors. GENERAL LOAD LIMITATIONS (A) 1. Single-Phase Service Single-phase service normally will be 3-wire, 120/240 volts (or 3-wire, 120/208 volts at certain locations as now or hereafter established by CPAU) where the size of any single motor does not exceed 7-1/2 horsepower (10 hp at the option of CPAU). For any single-phase service, the maximum service size shall be 400 ampere. If the load exceeds the capability of a 400 ampere single phase service the service shall be three-phase. In locations where CPAU maintains a 120/208 volt secondary system, 3-wire single- phase serwce normally shall be limited to that which can be supplied by a main switch or service entrance rating of 200 amperes. Single-phase loads in these locations in excess of that which can be supplied by a 200 ampere main switch or service entrance rating normallywill be supplied with a 208Y/120 volt, three-phase; 4-wire service. Three-Phase Service (480 volts or less) Minimum Load Normal Voltage Requirements Maximum Demand Load Permitted CITY OF PALO ALTO UTILITIES Issued by the City Council CiTY OF PALO ALTO UT LITIES Effective 1 1-1-2008 Sheet No 6 DESCRIPTION OF SERVICES RULE AND REGULATION 3 240/120 5 hp, 3-phase connected .........400 Amperes 240 5 hp, 3-phase connected ..........400 Amperes 2~-S0-(-~gY/120 Demand load 75 kVA 500 kVA 480Y/277 Demand load 112 kVA .............2,500 kVA I(See Note 1)l[ab22] Note 1. Applicants or existing Customers with a planned or existing single or multiple building development having a maximum demand in excess of 2500 kVA, as determined by CPAU, will be required to take delivery at the available primary voltage and are required to provide their own primary switchgear and transformer(s). Determination of maximum demand and service voltage will be made by CPAU and the decision of the Electric Engineering Manager will be final. Where three-phase service is supplied, CPAU reserves the right to use single- phase transformers_, connected open-delta or closed-delta:: or three-phase transformers. (2) (3) Three-phase service will be supplied on request for installations aggregating less than the minimum listed above, but not less than 3 horsepower2)).i{:~, three- phaseA:i~;’.2~:.i.2_qg, where existing transformer capacity is available. If three- phase service is not readily available, or for service to loads less than 3 lap, service shall be provided in accordance with CPAU’s applicable Rule ~:!£!~:~ on Special Power Service requirements. An applicant or existing customer requiring service with a maximum demand in excess of 1000 gg0-kVA, as determined by CPAU, shall be served by a padmount transformer. No submersible or vault-installed transformers in excess of 1000 740-kVA will be installed by CPAU. Where an existing underground service must be upgraded beyond 1000 -74gkVA, the Customer shall be required to provide adequate space for installation of the padmount transformer. In the event the Customer is unable to provide adequate space for the padmount transformer, then the Customer shall make arrangements at his or her expense to receive service at primary voltage. Three-Phase Service (Over 2,000 volts) The following three-phase primary voltage may be available as an isolated service for CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALOALI:O UTILIT ES Effective 11-1-2008 Sheet No 7 DESCRIPTION OF SERVICES RULE AND REGULATION 3 a single Applicant; and where that Applicant’s demand load justifies such voltage. The determination will be made by CPAU. Minimum Demand Normal Voltage Bank Installed 4,160 500 kVA 12,470 1,000 kVA Maximum Demand Load Permitted 15,000 kVA 15,000 kVA Note: 4,160 volt services will~:~.~,--,-~-=-,-,<,=~":.- ’~ ...... ": ’"-~-".~,. be furnished for new services. TEMPORARY SERVICE: Temporary service is electric service which, in CPAU’s opinion., is of an indefinite duration at the same location, or !-~:~,.-.:!..}~Z....operatlons of a speculative character or of questionable permanency, or any other service which is estimated to last less than one year. CPAU will furnish temporary service if the furnishing of such service will not create undue hardship for CPAU, or its customers, and the following conditions are met: (A)The Applicant for such temporary service shall apply for service on an application form provided by CPAU Engineering and "~<--> :~?’4>~:--~:+;!~Z!.! pay to CPAU in advance the cost of installing and removing any thcilities necessary in connection with the furnishing of such service by CPAU. Each Applicant for temporary service shall .~:<,--~:,+~.:-::~4:5¢~L-{~:>-prepay a Temporary Service Fee in accordance with Electric Service Connection Fees Rate Schedule E- 15 (c) (D) Nothing in this Rule and Regulation shall be construed as limiting or in any way affecting the right of CPAU to collect from the Customer an additional sum of money -,+~.~>-~.,-,:,,~:~-~:...~-~:= ~,.,~,:::~:~:~..--~+~--~:.--~..-~.-,:-:--~---b), reason of the temporary service furnished or to be £urnished or removed hereunder, If the temporary service connection time exceeds one-year, the Applicant .Z.).’:.£~_apply for an extension of the temporary service. The Director of Utilities or his/her designee will determine if the service should be reclassified as a permanent service.-. <.,::<<~-+:,, ...+>:~:~.~:~.> a~.>:~:~;‘~w.~.~.~>>3:.~..~÷~ ~:~....<~?-~.:.~:~(:~:~.~:~<<~. ~,~:~#::‘.~.~+~.~:::.;.. B.WATER: CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 8 o SOURCE OF SUPPLY DESCRIPTION OF SERVICES RULE AND REGULA;FION 3 QUALITY Hardness generally varies between 1 and 4 grains per gallon depending on the source. An analysis of the mineral content of the water is available upon request from CPAU Engineering. PRESSURE Water pressure ~+i:~,->>~?...Z~;;{.:i:j~.from 30 to 125 pounds per square inch .......... . .................................... : ~i~n average of 50 pounds per square incb-~,-"~!4--~,+<~-~&:>i:~::-~:~>~, with the maximum and minimum pressures being experienced at the lower and higher elevations of the distribution system. CPAU assumes no responsibility for loss or damage due to lack of water pressure but agrees to furnish such pressures as are available in its general distribution system. If low water pressure occurs due to additional on-site development, it shall be the responsibility of the property owner to replace the existing water service with a new water service designed for the current site. All costs of the required new service upgrade shall be at the property owner’s expense. 4.TREATMENT CPAU currently does not treat water supplied by the SFPUC. The pH of the water supplied is adjusted by the SFPUC to reduce its corrosive action. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 9 Co GAS: 1. DESCRIPTION OF SERVICES RULE AND REGULATION 3 KIND AND HEATING VALUE ~!-::~:~:~.!~:~ +:-41-4):~.~,w-.::, :+<:~<~. <:::: :.>:.:> natural gas suppliers. The heating value ofnaturai gas supplied -.~4.i4-+<:,/--.::::?,!~..i:.~!.&...depending upon the gas fields being drawn upon:-~ <:-~<:!-~’~7.~.~:t times of insufficient supply~..<4-~,~.~>i~:~:~<~:!:.-~;:5% some artificial gas may be supplied or mixed with the natural gas. The average monthly heating value in British Thermal Units (Btu)-dry basis per cubic foot of the natural gas served may.:{5,÷:--~;:~,~>:-:~.~>~.~ =~5:...!:-:::~ vary within the limits of 750 to 1150 Btu. This average heating value is converted to a therm factor for use as one of the factors used in calculating a composite multiplier for billing purposes. The therm factor will be based upon the heat factor used by CPAU’s supplier of natural gas for the preceding month. Gas is supplied by CPAU either at standard "low pressure" or at "hig4-medium_pressure". Low pressure service is available at all points where gas is supplied. Where available from existing high pressure mains, at the option of CPAU, high pressure service may be supplied. However, CPAU reserves the right to lower the pressure or to discontinue the delivery of gas at high pressure. The standard pressure for low pressure is seven inches of water column, which is approximately 1/4 pound per square inch (psi) above atmospheric pressure. In limited circumstances, increased pressure may be provided for domestic use at !4" Water Column ~WC). This increased pressure will only be provided for.domestic use if the houseline size calculates out at more than 2" diameter, or CPAU determines, based upon satisfactory information from the manufacturer, provided by the Customer, that an appliance to be located in the residence requires increased pressure at the inlet that cannot be obtained by resizing or relocating the houseline. Increased pressure may be provided .for commercial uses only if the use of the houseline size calculates out at more than 4" diameter, or evidence as described above establishes that equipment on the site requires increased pressure at the inlet that cannot be obtained by resizing or relocating the houseline. For commercial uses, the available pressures are 14" WC (approximately 1/2 psi), 1 psi, 2 psi and 5 psi. All increased pressure above 7"WC requires review and approval of the Engineering Manager, a plumbing permit and testing of the existing gas piping with a building inspector present. Pressures in excess of 14" WC will require testing the house piping at not less than 60 psig for not less than 30 minutes per Uniform Plumbing Code section 1204.3.2, witnessed CITY OF PALO ALTO UTILITIES Issued by the City CounciI CiTY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 10 Do DESCRIPTION OF SERVICES RULE AND REGULATION 3 o by Palo Alto Building Inspection. Where gas is metered at low pressure, or at pressure above the standard low pressure, the metered volume shall be conected to standard atmospheric pressure of 14.73 psi absolute. DETERMINATION OF THERMS TO BE BILLED The unit of measure for billing is the therm which is defined as the quantity of gas having a heating value of 100,000 BTU. Gas meters measure volume of gas in CCF at ambient temperature and pressure conditions. Therms are derived from the metered data by ’:;~:~’-F’;~’ri~*~,:~ li’i ::’ ~!#-’¢’~::F ;’::"7!,i~’5<!’ i’%{" ,~i’~:~’ ~~.v5’V;i~!’::~ i’,:~;:~f!v[~!! F"~I2 "i,::’ ~’~’!:’~’Y’~ {~::~ !"?~FI’,::’~",! i’,::~;?~" V’!O difference (uncorrected CCF) .~,:i--:4....i~;.~ multiplied by the pressure factor required to convert the measured consumption volume to a standard volume (at standard temperature and pressure conditions). This standard volume, in pressure-corrected CCF, ’-~’=,:~:.~<!.2._.then {->+-multiplied by the therm factor (a variable determined by periodic analysis of-CPAU’s gas supply) to produce the final number of therms ><~-..-{~!~+..billed. The composite correction factor (the product of the therm factor and the pressure correction factor)-~><.{.ii:-.-i~:%:.,A shown on bills under the heading "multiplier." NATURAL GAS DEREGULATION In response to natural gas deregulation, CPAU offers two general types of service: Full Service and Direct Access Service. Full service includes gas supply, transport, and distribution services. Direct Access service is an unbundled service where CPAU provides distribution services and outside Energy Service Providers supply gas-commodity and transport. WASTEWATER COLLECTION AND TREATMENT: 1.COLLECTION CPAU operates and maintains a wastewater collection system separate from the storm water collection system. A connection to the wastewater collection system is required for all water users where wastewater service is available. For the disposal of wastewater from basements and floors below ground level, it will generally be necessary for the Customer to provide pumps or ejectors for satisfactory CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 11 DESCRIPTION OF SERVICES RULE AND REGULATION 3 o o drainage, as approved by the Water-Gas-Wastewater Engineering Manager. REGULATION Chapter 16.09 of the Municipal Code regulates the discharge into the wastewater collection system of substances other than domestic waste~vater. TREATMENT The collection system transports the wastewater to the Palo Alto Regional Water Quality Control Plant for treatment. At this tertiary treatment plant, Palo Alto processes the wastewater from Mountain View, Los Altos, Los Alto Hills, Stanford University, and East Palo Alto Sanitary District, as well as its own. The treatment is performed in accordance with the National Pollution Discharge Elimination Permit issued by the San Francisco Bay Area Regional Water Quality Control Board before the treated water is discharged into the San Francisco Bay Estuary. LIMITATION OF SERVICE CPAU reserves the right to limit the size of connection and the quantity of wastes disposed and to prohibit the use of the sewer for disposal of toxic or hazardous wastes detrimental to the sewage system or treatment plant. Eo REFUSE AND RECYCLING COLLECTION: 1.REGULATION All refuse and recyclable materials are collected by a private company under contract with the City of Palo Alto. The contract, Chapter 5.20 of the Palo Alto Municipal Code and these Rules and Regulations govern operation of the collection service-. 2.REFUSE COLLECTION One collection per week is required of all occupied premises. An occupied premise+; is one to which water, gas and/or electric service is rendered. Every occupied premise shall receive refuse service at the automatic service level of one Standard Container serviced once per week. A Standard Container is defined as a metallic or plastic can with a close fitting cover and handles. A Standard Container shall not exceed a capacity of thirty-two gallons and it shall not exceed a weight of sixty pounds (60 lbs.). City will provide wheeled carts at customer’s ~st ~,Om~for refuse collection, which are CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11 - 1-2008 Sheet No 12 DESCRIPTION OF SERVICES RULE AND REGULATION 3 subject to the same rate structure and volume capacity as the Standard Container. Customers opting for a wheeled cart must use the City=provided wheeled cart to ensure compatibility with the City’s collector vehicles. City provided wheeled carts meet City standards. Contents of wheeled carts shall not exceed a weight of 200 pounds.-~-:2-:i.~).--2:’,,>?. Customers using City= provided carts for refuse must place wheeled carts on the curb for curbside collection by the City’s collector. Each Customer shall receive collection service on a City specified day of each week. Refuse in excess of the service level subscribed by the Customer will be removed by the City’s collector, for an additional charge, upon Customer request or notification. Customers exceeding their subscribed service level repeatedly are required to subscribe to additional collection service at the City-established rates. RECYCLING COLLECTION o Curbside Collection ofrecyclable materials---is available to single-family: :i~:.::d-multi-family, and commercial customers- in the City. The City shall provide wheeled carts for the collection of designated recyclable materials. Single family recycling collection occurs on the regular refuse service day. Multi-family and commercial recycling collection occurs on the City designated recyciing collection day. YARD TRIMMINGS COLLECTION Fo Curbside collection of yard trimmings for composting shall be provided to single-family residences on the regular refuse service day. City shall provide wheeled carts for the collection of designated yard trimmings materials. STORM AND SURFACE WATER DRAINAGE: 1.RESPONSIBILITY AND PURPOSE CPAU is responsible for all drainage facilities in the street and public right of way that collect storm and surface water and convey it to the major channels and creeks within Palo Alto, Examples include curbs and gutters, catch basins, pipelines, culverts, street, channels and pumping stations. The purpose of the storm and surface water control facilities is to improve the quality of control, or protect life or property from any storm, flood or surplus CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 13 [cek25] G. DESCRIPTION OF SERVICES RULE AND REGULATION 3 waters. STORM DRAIN FEE A storm drainage fee shall be payable to CPAU monthly by the owner or occupier of each and every developed parcel in accordance with CPAU Rule and Regulation ,1~5[[ab24]. (i~]4~i~@e--fa~Md~_Properties will be are-billed ttae-nm~be~r-stnE4~gns specified in ~~mafned4n-Utility Rate Schedule D-l_.,-ac ~- " ~ ¯. - ,’ .... FIBER OPTIC SERVICE CPAU offers dark fiber services within the borders of Palo Alto. This service includes the custom construction and licensing of single mode fiber routes between points within Palo Alto. It is the customer’s responsibility to establish all electronic devices and networks required to pass data over their licensed CPAU dark fiber routes. 1. LICENSING SERVICES All dark fiber routes are licensed in accordance to the currently approved dark fiber rate schedules, and in compliance with the Utilities Rules and Regulations. All CPAU fibers terminate within the jurisdictional boundaries of Palo Alto. 2. OTHER SERVICES CPAU offers custom dark fiber construction and ancillary services such as fiber optic cable splicing, engineering feasibility studies, and when specifically requested by the Customer, multfinode fiber cable installations. o QUALITY Dark fiber routes in Palo Alto are comprised of single mode fiber complying with generally accepted industrial standards and specifications. All construction is done using industry accepted techniques and procedures. All constructed routes are Performance Tested to CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11 - 1-200 Sheet Nc~ 14 DESCRIPTION OF SERVICES RULE AND REGULATION 3 assure the industry, quality standards are met. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UT LITIES Effective 11-1-2008 Sheet No 15 Ao APPLICATION FOR SERVICE RULE AND REGULATION 4 APPLICATION FOR SERVICE: U~-..q.,~!!,..e..~.~,_:~:U_~>_f~_p_r:~.eA’y.i~_c_,:~4~÷:t~.~~4ev~hI~<appl)iiv~ to all utility se~ices: electric, collection, refuse collection, storm drain and fiber optics[, ~~water,wastewatergas, me~er,i~e2~-Gas Direct Access service has special requirements in addition to this Rule and Regulation. ° merely a request for service, and does not bind CPAU to serve except under reasonable conditions, nor does it bind the Customer to take service for a longer period than the minimum requirements of the applicable service. CPAU will require each prospective Customer to provide any information that may be reasonablyneeded by CPAU to furnish ’ ~ .... " ’ ’ " ’ ...... : information may include, but is not limited to, the following: ~::]L)...........Address of premises to be se~ed. ef~::/~;)Date ~4:applicant-’: ............... ..........~ ..............:~’ ............:""~ ......: .....~ " ~f!]~{.&LW.:::::::!.~..L~.£:::::hs.:::~u.i~ service up~ades, fiber optic installations, and/or new meter lnstalls.--,:~%-.:.,:,--<--.<:~:;,;,-.~:~.¢-~:,:,% CPAU settees will be installed between 30 and 45 days following receipt of full pa~ent..:. ~2>)Address to which bills are to be mailed or delivered. <2}’.~:)~]ether premises have been previously se~ed ~ / ...................L .L..{22:1 .E.i.?::}._ .2k i:::.i LLI..Z24 ! 2 .}.:...k.t:L.2.: f.:~.L~...L:..{-: 2:£. ~:.L’_:::}:..t: .. L_ .?.:L.Z.Lk .1.1::~ L :. _..t: :: ,!~.: .}...LL .. 2:i.L_Li:: Li.t.:::.L.L..::’.:L... gL.~:}..<:L£2t:.Z~:2::_.2 Pu~ose for ~vhich se~ice is to be used, with description of se~ice demands identified on the CPAU co~ection application fo~ provided by CPAU Engineering~ f~{))Tenant Rental Agreement o;f~applicatio~<~..~:~, -~5(~)Rate schedule desired -v&e~se-:~_[~.an optional rate is available ¯ ~:~.)Additional requirements for the fiber optic application process are described in detail in Rule 26 j)hafo~ation to establish the credit of Applicant(s) 1) Social Security Number CITY OF PALO ALTO UTILITIES Issued by the City Council CiTY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 1 APPLICATION FOR SERVICE RULE AND REGULATION 4 2) 3) 4) s) 6) California Drivers License Employer Business Telephone Length of Employment Home Telephone o The information requested in A.3 ..A!?.~-,~<~..may be required to be provided by the ~-.’,--~:~-. ~:.~ .......,~ ~ ~ ~.~,~ :~ s by telephone if the ii~i!~:pplicant.~.S signature is not’.., ~...i ...... ......................i ...................~( ) in writing, or required. Applicants for commercial service at more than one location shall be required to furnish information and t~.--establish credit for each location in accordance with Two or more persons who join in one application for service shall be jointly and severally liable for CPAU services supplied. Only one bill will be rendered for such joint service. o A tenant who opens an account for a metered service serving more than one dwelling will be required to provide a letter in writing to CPAU that he or she understands that the meter(s) serves additional d~vellings and that he or she is willing to accept responsibility for all charges on said meter(s). Other~vise, the account shall be in the name of the owner or property manager. ~~~th., sleeping B.CHANGE IN CUSTOMER’S EQUIPMENT OR OPERATION: Customers shall give CPAU written notice of any material changes in the size, character, or extent of.!:.~.!~i..i;i.i@~;~Lequipment or operations for which CPAU is supplying service before making any such change. °Notwithstanding any Rule and Regulation herein to the contrary, no change or alteration of any CPAU service, agreement, COlmection, or facility, including any installation or reinstatement thereof, shall be made or permitted by CPAU where the purpose or effect would be to serve, facilitate or make possible a use or occupancy of a structure or other condition which is or would be in violation of the Zoning Ordinance, the Building Code or any ordinance of the City of Palo Alto. 3.Each &~p~i÷~-..~a~2!:?jj_c_.aj2_t_for service will be required to establish or reestablish credit to CITY OF PALO ALTO UTILITIES Issued by the City CounciI CITY OF PALO ALTOUTILITIES Effective 11-1-2008 Sheet No 2 Co APPLICATION FOR SERVICE RULE AND REGULATION 4 the satisfaction of CPAU before service will be supplied. SERVICE WITHOUT PROPER APPLICATION: Anyone using CPAU services without having first complied with the requirements for service wiil be held liable from the date of the first service as determined by CPAU. Failure to pay accumulated charges may result in discontinuance of service without further ~’lotice[[ab4]. RIGHTS OF i~VA~,[abS]: CPAU shall not be required to connect with or render service to an A-pp~.i~,a.m---~i~3Iicant unless and until the -A-p?~~_.’..,2!_i:~_cO3f_has all necessary operating rights, including rights-of-way, easements, and permits. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11’1-2008 Sheet No 3 CONTRACTS RULE AND REGULATION 5 A.TYPES OF SERVICE CONTRACTS I For electric, gas, or fiber optic services in large quantities or under special conditions, CPAU may require a ~.~-it:~:,. bi.-,..t.written agreement for new or existing customers. Contracts may apply to standard service offerings or custom or special services. The following is an illustrative list of special services that may be the subj ect(s) of a contract. Additional services may ~.,-?¢:-i-?~2~:.+!~.Li.22,£::.2(Z.!L~:!~!j2,at the discretion of the Director of Utilities. 1.Line Extensions 2.Temporav Service 3.Special Facilities 4.CPAU service to special districts and institutions 65. 87. 98. t09. 10~. 134. 14-5. 165. Work performed for other agencies at their expense Customers purchasing energy from other entities, such as Customers purchasing natural gas or power from CPAU under special arrangements Transmission service Purchase of commodity products and services Special Metering and/or Billing Services Special Energy Services Long-term service agreements greater than 3 years Loans and leases to Customers to finance efficiency improvements or to improve power reliability at a Customers’ site Standby Service Purchase, lease, installation, connection or maintenance generation-i:. 1~-6.; All fiber optic services B.~CONTRACT APPLICATION PROCEDURES[[ab~] Large commercial customers will have the ability to negotiate provisions of Energy Services from CPAU. In general, the following application procedures are applicable to service contracts. 1.Completion and signature of applicable form(s) or letter(s) as necessary; 2.Depending on the type of service contract, Customers shall request consideration for a CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 1 Co CONTRACTS RULE AND REGULATION 5 special contractual a~eement in writing to the Director of Utilities specifying their objectives, including the desired term of the contract. :~..~...+~-:~.~.:~,;~..,::...:..~..~÷~,,,~,~,.-.,:~-,..omphance with the City’s insurance requirements. ~CONTRACT PRICING GUIDELINESI[ab4~ Contracts between CPAU and its customers shall be based on the following pricing guidelines: The same pricing, terms, and conditions for one customer will be made available to other customers of similar size, service, and load characteristics. Authority to establish the specific terms, excluding the rates of services, will be delegated to the City Manager. o Revenues realized from each contract will, at a minimum, recover all applicable Energy Services costs over the term of the contract. Rates arrangements differing from those offered in the current and successor rate schedules will not shift costs to the other customers in the short-or long-term. Only the commodity portion of the rate will be fixed under custom commodity rates and fixed-term commodity rates. Rate schedule cost components such as electric distribution, gas transportation, administrative fees, public benefits, tax, and other non-bypassable Charges will be adopted by Council and will be equivalent to the corresponding charges contained on applicable full-service rate schedules. Council may change such charges during the term of the contract The available rates for fixed-term rate options and custom rate options will be public information, and ~vill be published by the Utilities Department. °Rates for fixed-term commodity rates and custom commodity contracts will adhere to the principles set forth in the Council approved Commodity Pricing Policy, included in the Energy Risk Management Policies. One exception to this policy relates to the component of the overall rate that is designed to fund or withdraw from the Supply Rate Stabilization CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet NO 2 CONTRACTS RULE AND REGULATION 5 Reserve (SRSR). This component may be less or more than is applied to full service rate schedules. OVERSIGHT, REVIEW, AND APPROVAL, AND REPORTING OF COMMODITY SALES CONTRACTS 1.Oversight The City Auditor, at the direction of the City Council, shall perform periodic reviews, independent of CPAU, to ensure sales contracts are implemented in accordance with Council-approved policies and guidelines. In addition, the Risk Oversight Committee performs this oversight on a regular basis. b.The Auditor and Risk Oversight Committee will provide reports to the Council. 2.Review and Approval The UAC shall review the methodology underlying the calculation of the commodity rate, including the risk premium, and provide recommendations to the Council. bo The UAC shall review a proposed range of commodity rates applicable to fixed-term rate schedules and custom rate schedules and provide recommendations to Council. Council shall adopt a range of commodity rates applicable to fixed-term and custom commodity service rate schedules. do The City Manager shall be delegated the authority to designate a price for a customer that is within the Council-approved rate range for a fixed-term contract rate or custom contract rate. The City Manager may delegate such authority to the Director of Utilities. The City Manager shall be delegated the authority to develop, approve and modify any contract language, confirmation schedules, and/or forms needed to implement energy sales contracts. The City Manager may delegate such authority to the Director of Utilities. Al! forms and contracts shall be reviewed and approved by the City Attorney. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 ....... Sh-~et No 3 CONTIL4CTS RULE AND REGULATION 5 o Reporting ao Staff shall prepare performance reports containing an analysis of cost recovery and revenue impact. The UAC and Council will receive a minimum of two reports per year. b°Council shall be notified of fixed-term and CUSI.O1TI commodity contracts on a semi- annual basis The confidentiality of specific contract provisions such as price and customer usage profile shall be maintained unless the customer consents to its disclosure to the public. However, such information shall be made available for any Council member to review in the City Clerk’s Office. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective ] 1-~-200~, -. Sheet No 4 ESTABLISHMENT AND REESTABLISHMENT OF CREDIT RULE AND REGULATION 6 No Co ESTABLISHMENT OF CREDIT FOR RESIDENTIAL SERVICE: iThe Applicant’s credit will be established:j[abU If the Applicant is the owner of the residence to which CPAU is requested to supply service; or If the Applicant makes a sufficient cash deposit with CPAU to secure payment of any bills for service to be supplied by CPAU; or If the Applicant has previously been a Customer of CPAU within the past two years and during the last twelve consecutive months of that prior service has not received more than (2) five-day past due notices, and provided that the credit of the Applicant is unimpaired in the opinion of CPAU; or If the Applicant’s credit is otherwise established to the satisfaction of the Utilities Supervisor, Customer Service Center. ESTABLISHMENT OF CREDIT FOR COMMERCIAL SERVICE: The Applicant’s credit will be established: If the Applicant makes a sufficient cash deposit with CPAU to secure payment of any bills for service to be supplied by CPAU; or If the Applicant provides, in lieu of a cash deposit, a certificate of deposit drawn on a local bank or savings and loan association, or a surety bond sufficient to secure the payment of any bill for service to be supplied by CPAU; or 3.If the Applicant’s credit is otherwise established to the satisfaction of CPAU. REESTABLISHMENT OF CREDIT: An Applicant who has been a utility Customer of CPAU and whose service has been discontinued for any reason, including failure to pay utility bills, may be required to reestablish credit before service is resumed, by making a cash deposit and bypaying all past due bills outstanding. However, an Applicant for residential service will not be denied CITY OF PALO ALTO UTILITIES Issued by the City CounciI CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 Sheet No 1 ESTABLISHMENT AND REESTABLISHMENT OF CREDIT RULE AND REGULATION 6 Do service for failure to pay past due bills outstanding for other classes of service. The requirement to pay past due bills under this section is not applicable to Customers who have filed for bankruptcy. A Customer who fails to pay utility bills ~2:!L..~:!21Z, L..G~.:i=....?<+...:.si=~.%,:...-become ~::,,,~5~:~!..-due, and who further fails to pay such bills within the time required by a second notice of nonpayment, may be required to reestablish credit by making a cash deposit with CPAU and by paying all past due bills outstanding regardless of whether or not service has been discontinued for nonpayment. A Customer may be required to reestablish credit in accordance with this section if the conditions of service or basis on which credit was originally established have, in the opinion of CPAU, materially changed. CUSTOMER CREDIT RATING SYSTEM: A credit rating system has been established by CPAU for all accounts and is shown on a Customer’s utilities bill statement. 2.g=-~he following customer credit ratings ][~b~lare based on a Customer’s rolling 12-month ~ayment history in terms of the Customer’s record in paying bills before they became due. 4a-I~e--a-~gdi-d- ;e-be{-~, ~.~:e ea~.-~.,-~t>G-{:i m-e-~e-ve~:{:i~e-p~:e<4<m-,>4-=-.m-e~-{-I:,.s:-.A-i%.~-~:hea-~-s-{}~e-Gt:~. ~¯ CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTIL TIES Effective 11-1-2008 SheerNo 2 ESTABLISHMENT AND REESTABLISHMENT OF CREDIT RULE AND REGULATION 6 A B. AD Desc~ [L)eSC!’~,|. Customer.l..?aid beibre the due date in at least 11 of the 12 previous months three momhs paid after the due date over the Qrevious 12 momhs, or customer had their service tenninal:ed fbr Customer is habitually d.elincment and paid after the due date at least 7 times non-~a~’~n~nt (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 3 Ao DEPOSITS RULE AND REGULATION 7 AMOUNT OF DEPOSIT: 1. The amount of a deposit shall be set forth in Customer Deposits Rate Schedule C-2,_: -with each separate account nmnber rectuirin~ a separate deposit. If a Customer has been delinquent on more than once in the past twelve months the deposit on a new account may be set higher than is set forth under the applicable rates in Rate Schedule C-2. This amount shall not exceed a sum equal to twice the estimated monthly utilities bill. If a customer no lonc~er has a deposit on fi]e and becomes delinquent more than .9_rLc__c:’..._i_..n___t_l_~e .past tweIve months,~ a new de_posit may be reestablished and added to the o~tsta~ding balance of the bill. Where a deposit is made for commercial service, CPAU may from time to time require an additional deposit to offset increases in utility rates or increased utility usage. Ifa Customer flies for bankruptcyprotection under Chapter 7, Chapter 11, or Chapter 13, the Customer shall be required to establish credit under Rule 6.B_B_b. 1 and/or 6.B.2. The requirement for a deposit may be waived by the Assistant Director, Utilities Customer Support Services if: He/she is satisfied of the creditworthiness of the Customer based upon a prior histoW with CPAU and!or; An audited financial report is provided of recent operations which indicates to the satisfaction of the Assistant Director, Utilities Customer Support Services that the business is financially healthy and/or; Deposits can be in the form of a certificate of deposit at a local bank or savings and loan, indemnity or surety bond, or cash. A security deposit may be required from an Energy Service Provider (ESP) providing Direct Access Service to Palo Alto Customers. The terms relating to the amount, collection, retun~ or use of the security deposit will be included in the Direct Access Service Provider Agreement (DASPA) signed between the ESP and CPAU. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11,1-2008 Sheet No 1 DEPOSITS RULE AND REGULATION 7 B.RETURN OF DEPOSIT: Upon discontinuance of service, CPAU will refund the Customer’s deposit or the balance thereof which is in excess of unpaid bills for service furnished by CPAU. If the deposit is unclaimed for a period of one year after discontinuance of service, the deposit will become the property of CPAU. CPAU may refund a Customer’s deposit by draft or by applying the deposit to the Customer account and the Customer will be advised. ¯ If the Customer establishes service at a new location, CPAU may retain the deposit for such new account in partial or total fulfillment of the deposit obligation for the new account. Residential deposits will be refunded at the end of thirteen months~ of service provided all bills for service have been paid before they become past due. Deposits held for commercial service shall be refunded when service is discontinued by the Customer, or after three years if all bills for service during the recent 12 month period have been paid before they become past due. 6.CPAU will not pay interest on customer deposits. tmbalva~ce ~ .....Taxes, and any ~’~ P;"’ Charges that may a~e from .......... ~-j ..................~to herein the O~ ...... CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 2 DEPOSITS RULE AND REGULATION 7 ~) (c) (D) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 3 DISCONTINUANCE, TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 Ao Bo CUSTOMERz~~INITIATED DISCONTINUANCE OF SERVICE: A Customer requesting termination of utilities service(s) shall notify the CPAU Customer Service Office at least ta.~-e-three working days before the service termination date. Receipt of such notice is sufficient to terminate the obligation of CPAU to render service after the effective date of such change, and shall also terminate the Customer’s responsibility for bills for service supplied to the premises which are consumed beyond that date. A Customer vacating a premise t.o move to another premise se~,ed by CPAU. but wishing service to continue beyond the date vacated, shaJ.l_p_rozide Customer Service Center at the time of the request for establishment of service for the new premise. The Customer is responsible for all service supplied until the effective date of the termination and shalt provide a forwarding_address for billing pu.rposes. o A Customer may designate a third party to receive notice of termination or other matters affecting the provision of service. CPAU will not affect termination of service until five business days after provision of notice to the third party. CPAU--IN:I::!:tA-]~E-S-IN111A I ED DISCONTINUANCE OF SERVICE: Discontinuance takes place when assm~es-tM-t-an exi.stin~, customer wish.es to continue to receive service t]om ~ ’"C~ AU, b~.t that service has been temt~~ted mafil a s~ecific condition is mJtJaated or resolved. CPAU mag_F4ae-Nght-t~-discontinue service for any of the following reasons may be exercised without notice to the Customer ~vhenever and as often as such default shall occur, and neither delay nor omission on the part of CPAU to enforce these Rules at any one or more times shall be deemed a waiver of its right to enforce the same at any time, except as provided below, so long as default continues. Utilities service maybe i~b.r~zd.i~!elsLdiscontinued by CPAU for any of the following reasons: Use o f energy~_-or-water,__~2.!:j~12_~.~_o_ptic corn naodit’£o_rj_~i[]Las~tr.u__c__m__r_e_ for purposes, facilities, or properties other than that specified in the application .for Utilities service; CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11 - 1-2008 Sheet No 1 DISCONTINUANCE, TERI"~IINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 34. Willful ~vaste of water; Customer’s wiring or equipment is unsafe, does not meet CPAU standards or fails to comply with applicable codes and regulations or when:--colatinuin~ service is unsafe and/or presents an immediate threat or dang_er to .I_i:_[~__qL.~yg_p~f4yi.._CPAU reserves the right of inspection if there is reason to believe that unsafe conditions exist. If the Customer finds utility service installation to be defective, the Customer is required to notify CPAU immediately of the defect; 85. Customer refuses reasonable access to premises by CPAU agents or employees for the purpose of meter reading,_or th.e installation, inspection, maintenance, repairing, testing, or removal of its equipment or facilities located upon such premises: or. Customer fetuses to relocate meier to enable the meter to be read~ Violation of CPAU Rules and Regulations, service agreements, e-~.-rate schedule provisions or state, county, or nmnicipal codes or regulations concerning the provision of.~et~utilitv services. Ira Utililies Rule and Regulation is violated, CPAU will advise the Customer of the source of the violation, and will give the Customer written notice of its h~tent to discontinue service if the violation is not remedied within the time s_~pecified ~ the notice.; Use of Customer equipment that imposes an electrical load ~,-a-Ga~t~:ac~that~adversely ~-ec-~-atlectm~CPAU s distribution system operation,_iservice ca~ or service to its other Customers. Any Customer that operates ~~’elect~ic equipment such as, but not limited to pumps, welders, furnaces, compressors or other equipment where the use of electricity is intermittent, and causes ............... e-~mficant voltage fluctuations o~r electromagj~etic .-er-ettae~@~-a~s-i~’emMe-s~c-e-interference to other Customers, must reasonably limit such in, acts or interference ~...~.mao~_~.~ CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 2 DISCONTINUANCE, TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 request by CPAU. The Customer is-may be required to permanently mitigate an~,’ on~oin¢ disruption to the electric distribution system to.tc~.,.~-~,-"’;~d, ~,, .... ....~, .;+~ .... ~-"~’"~ .... ~de and pay f~ in~ert:erence t’o a level established by CPAU as acceptable, or avoid the use of such equipment. CPAU assumes no du~ or liabiliw for inspecting, validating or approving the sa*~ ~2~ condition of the ~Ceustomer’s service, appliances, or equipment d.ownstremn of the utilib’ meter, @~e~e~>~p~b>~t~e~~{~>~e exist. Placement, construction, or maintenance of any structure, vegetation, debris, or other object upon the Customer’s premises that, in CPAU’s judgment, i_mpairs the abiliW to accurately2 read met_ers, restricts access to m.eter enclosures, or unreasonably endangers the safe and reliable operation or maintenance of CPAU overhead or underground electrical facilities:s;- 8 An emergency arises (force maieure); been :, c.,.~:lv,~,~’ ....q +*-..,.,,,~,s,.,*" ~,., .....~th0n.,.,cdc ........ .......c-eae~.’ CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet-No-~ DISCONTINUANCE, TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 heq<4- ’,tial,qe4~yr--~he4at-e~,NSthe~+vi iaed-b? c~> a r T Failure ’-" CPAU-INITIATED FERMINATION OF SERVICE: Termination takes place when the asskmqe,s t}lat existing Customer, through action or inaction, has not complied &)e~.~o~-~4stm.-te--a.i4de-bwvith the requirements for continued utility service, and will no longer receive utility service from CPAU. The right to termina, e service for an~’ of the t~llowing reasons may be exercised whenever and as of*en as such default shall occur, and neither delay nor omission on the part of CPAU *o entBrce these Rules a* any one or more times shall be deemed a waiver of its right to enforce the same at any time, except as provided below’, so long as default continues. Customer bills unpaid by their due date are considered delinquent and service may be terminated in accordance with this section. CPAU will g~~ terminate service as a last resort. Uti lities service may be terminated by CPAU for any of the *~llowin~ reasons: Service obtained by fraudulent means, including providin~ false, misleading, or inaccurate information to CPAU. Service may not be restored until the Customer complies with CPAU requirements and makes full payment to CPAU for services already received: Theft of electricity,_ natural >~,,~,?o~ vvat’er., or fiber optic access suppl led b,~, CP~ ~ 4 .... Uto Customer’ s premises: or when service has been received through an unauthorized connection. Anyone usi.n~z ntility services without having first complied with the requirements for service. Customers will be liable for deposits, fees and payment llbr services t’rom the date o17 initial service as determined by CPAU, up to the maximum period allowed bvthe applicable Statute of Limitation. 4.Premises vacated bv Customer without,notification to CPAU: Tampering with CPAU equipmen~ or property. Willful tamperina, modification, or dalnaCe to utilities equipment, plant, cables or property, including metering devices, shall be liable for prosecution under applicable laws. Nonpayment of bi lls or any proper charges fl’om deposits, special fees. licensing agreements, Or lomas, as provided in accordauce with Section C of this rule, or: returned check(s) due to insufficient funds in Customers bank account: failure to establish credit, provide adequate credit intbrmation, or failure to maintain minimum credit requiring additional Customer CITY OF PALO ALTO UTILITIES Issued by the City Counci! CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet DISCONTINUANCE, TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 fundsto increase deposit: _a3_ Prior to term.inafiOl~, CPAU shall provide t ~te t~e meter to be rea~ (-A-)--.-Be-fb~lSep~4ee-c-am~be-d4see~ti~-med;-at--least-~;~wo notices to the Customer Customer m’~t shall ~e provided. The first "Disconnect Notice" shall allow a minimum of 8 days from the date it is issued for the Customer to pay the overdue amount and avoid termination of service. If payment is not received within the 8 day period, a second "Disconnect Notice" will be delivered to the Customer’s premises and provide an additional 48 hour grace period before utilities services may shall be terminated. If payment is not received d,a.I4~q~-after the 48 hour period, utilities services may be discontinued without ful-ther notice. 0~,)--The forty-eight (48) hour notice of termination of service shall include: t ~he name and address of the Customer whose account is delinquentj t (-2) .... The amount of the delinquency_ and. required payment amount to bring the _a_c__c_~ u n2_~?_a__z e rq_~_-aJ_a_.~c._e :_ the Customer procedure to pay the account balance or to make arrangements for CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 ~ Sheet No 5 DISCONTINUANCEs,TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 payment with CPAU to avoid termination: t (3) The - ’day-j .datg_payment or arrangements for payment is required in order to avoid termination; ~md___~ (5) t_-The procedure for the customer to obtain information on the availability of financial assistance including local, state, or federal sources. _b) A Customer’s utility service xvilll not be discontinued for nonpavmen~ ofbills until the amount of any deposit made to establish credit has been fully absorbed by past due and current charges, See Rule 7 "Deposits"~ for the deposit requiremems necessary to restore utility service that has been terminated by CPAU for non- pawnent of bills. c__) A Customer’s utilitx,t service may be terminated for nonpayment of a bill for service previously/rendered at another location served by CPAU. d,k-(C-)------4_In order to avoid termination of service, CPAU may, at its option, extend payment arrangements_:f~L._t_h=.e__.L~??_paid account balance to accommodate a Customer’s financial situation, length ofutilitE service and payment histolT. Such an arrangement may cover a single or multiple payments and shall be ~ docnlnented in writing and noted in lhe Customer’s account record. ~-b~-..-wd~t]-~.~ ’~ ~ ~ a~d the Cus~Ifthe Customer fails to ~meet the terms of the ~i~c-~e~m~payment an’angement, the fa~lm’e will be docmnented in writingto the Cu.:to met. noted in the Customer s account record, and the outs~andin~ balance wilt e~O~~-~:>wi~4vi-t-t~e-become i~nediately due and pwabl% and subject to termin.aion aRer ex~jra~j~ot~_.~__~._ 48_ ~?~nr _22NR~g.~__.2R Future payment arrangements with CPAU will. not be extended to Customers k~t?~R~ utility service has been terminated for non-payment within the preceding 12 months. e) Customers having service terminated for non-pawa~ent will have their accounts referred to a collection a;zencv when past-due balances exceed 180 calendar days. e-tap si~-wi4t~ o ~t~ a~i s~a e4~-~-y -p" ~ay~rel~.t~e÷c4ved4~4~e-o-~ts~mdi~-g--bat~n*s,e~ CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 1 1-1-2008 Sheet No 6 DISCONTINUANCE, TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 EXCEPTIONS TO CPAU-INITI ATEI) ~ONTINULNG-TER.MINATION OF SERVICE CPAU service will not be discontinued for nonpayment of a bill for residential service on any _Friday, Saturday, Sunday, legal holiday or at any time during which the Utilities Customer Service Center is closed. 3 A Customer’s utility service will not be terminated t\~r non~p~q-nent of a bill issued to correct char~es previously billed incorrectly until ~he correct bill becomes past due. A Custom e r’ s utility service will rio t be terrain ated for n.o.~tpawnent o f a di sp~ed._bil! during investigation or review by CPAU. Thereafter. termination shall be in accordance with this Rule. (-B)4.CPAU service to a residential customer will not be 4~on/Snued terminated for nonpayment during an extended period (greater than ~:]ve business days) of above- average heat or below-no~:mal cold weather temperatures. .x 2 . ~ ." ....." . "be espeda!!7 dangerous to tlne ~m~astomer ~ The Customer has made a reasonable ef!Rwt to a~4-bas dem,onstmted good faith, efforts to-make reasonable payment arrangements CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No ’7 DISCONTINUANCE: TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 fbr an~,.; outstanding balances while mt&ing full payment of-4~-y-p~-tm, e~a~geTas-w~4t as to ensure con ........... ~. ~.,a)n ....... ,of future utilit2Lbills. Such arrangements may-i will include an extended payment plan satisfactory to CPAU designation of a responsible third party for bot4t-.future CPAU notification and payment¯ The third party must agree, in writing, to become the financialb’ responsible D_~’tz for the Customer’s future utility bills. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 ~ Sheet No 8 DISCONTINUANCE,: TERMINATION AND RESTORATION OF SERVICE RULE AND REGULATION 9 ~S eev.iee4~as-b een-~,eed-ved-~h+o’a~D-an-m~a-ut~ o~,-i-~ed--eo~neet4 o~.-or-se~:vfee-~as-.bee>~ CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 9 DISCONTINUANCE: TERMINATION AND RESTOI~a~TION OF SERVICE RULE AND REGULATION 9 Eo 5 DAY NOT-I~E- RESTORATION OF SERVICE AFTER DISCONTIN UAN CE: CPAU shall restore service when the cause for discontinuance has been removed and payment has been made of all proper charges due.~ ~,,~.,~,~.,~; .... h,,~; ................. ~,,~.~,~ ~,~..,,,~.~ ........ ;" ,,.,~~ including t4~e-anv~reconnection charges. -When service has been discontinued for nonpayment of bills or failure to comply with the CPAU Rules, a reconnection charge as set forth in CPAU Rate Schedule C-1 may be instituted and collected by CPAU before service is renewed. ......CPA [~-/.NITIA]. El) TERMINATION 0.~ SERV I(.. E:RESTORATION OF SER~’I(,E A ....ER CPAU shall restore service after CPAU-initiated termination when it determines tha the cause termination has been removed, safe operating conditions have been restored, and the en ~aineering~. operations and financial requirenaems R~r new service have been met. includin~ l?avment of past due bills, comph’_in_g with CPAU Rules and Re,~ulations, and pavment of ap_propriate recomaection char~ges as set forth in CPAU Rate Schedule C-1. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILIT ES Effective 11-1-2008 Sheet No 10 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 No PREPARATION AND PRORATION OF BILLS: Bills for utility services will be prepared monthly in accordance with the rate schedule or CPAU contract applicable to the premises served, as determined by CPAU. °The monthly service charge for metered water (and related wastewater), gas, and/or electric service, as well as flat-rate charges for refuse, storm drain, wastewater, all fiber optics leasing fees, and other non-metered services will be prorated if the number of actual service days is less than 25 or greater than 40. Proration will be based on the number of days in the service period to the number of days in an average month namely, 30.0. o Proration for all water, gas, and electric rate schedules that contain rate steps (consumption blocks) will occur when the actual days of service differ from the standard 30-day billing period. Proration is intended to produce a uniform average unit cost for the commodity regardless of the number of days in the service period. Electric demand (kW) and electric power factor rates will not be prorated. °In the event that water, gas (therm factor), electric, fiber optic, refuse, wastewater and/or storm drain rates change during the service period, charges will be prorated on the basis of the number of days covered by the previous rate schedule to the number of days covered by the new rate schedule. Mid-period proration will not occur on rate schedules that contain colmection fees, deposits, and other miscellaneous fees. Bo BILLING UNITS: 1.All metered billing units used for billing purposes shall be determined to the nearest whole unit. Such units may include, kW, kwh, kVA, kVar, lap, therms, and/or ccf. Co PAYMENT OF BILLS: CPAU issues bills to its customers on a monthly basis. Bills shall be deemed received upon personal delivery to Customer or three days following the deposit of the bill in the United States Mail to the Customer’s last known address. Bills for CPAU services are due and payable 20 days following issuance of the bill statement. Bills unpaid after the 20-day period are considered delinquent. If a CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 1 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 Customer’s payment is not received by CPAU before the next bill statement is issued, the outstanding balance will be assessed a late payment charge in accordance with this rule. For the convenience of CPAU Customers’ there are a number of ways to pay CPAU bills: 1.By enclosing the bill stub and check and mailing to: CPAU, P.O. Box 10097, Palo Alto, CA 94303-0897. By signing up for the- Utilities Bank Draft Program. Pavments will be drafted from a desijanated checking or saving account and automatically applied to the Customer’s utility account monthlv. By paying in person at the Civic Center, Revenue Collections, 1st Floor, 250 Hamilton Avenue, Palo Alto between the hours of 8:00 a.m. and 4:30 p.m. Visa and MasterCard payments can be processed at Revenue Collections. 43.By dropping the payment in the Night Depository Box either in the front of the Civic Center Plaza or at the drive-up Night Depository Box in the Civic Center Garage, A level. 54.By banking at a financial institution or subscribing to a service company that provides automatic payments by telephone transfer between the Customer and the bank. This involves the Customer notifying (by touch-tone telephone) the bm3k or service company each month of the utilities bill amount, the amount to be deducted from their bank account, and directing the bank to issue payment to CPAU electronically. Residential or commercial accmmts having an unpaid baIance older than 960 days shall be subject to service termination for non-payment. Residential and commercial accounts having unpaid balances older than 180 days shall be subiect to either the transtkr of those unpaid balances to other active acco unt(s) held bv the same customer, or to co]lection action by the City. Collection action, ma~,: result in notifications to credit reportin~z agencies. If pawnents of unpaid balances are not received through the collection process, and the customer applies for future utilit,,." service on a new account(s), tlnen the re~l_uirements of Rul.e and Regulations 6, Section C. shall apply. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UT LITIES Effective 11-1-2008 Sheet No 2 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 Do LATE 1. o ° PAYMENT CHARGES: Any unpaid balance from a prior billing period is delinquent and assessed a late payment charge. Utilities charges incurred in the current billing period are due and payable by the "Due Date" indicated on the front of the bill statement. Bills unpaid by the due date are considered delinquent and a late payment charge is added to the outstanding balance. Based on the particular merits of a given situation, late payment charges may be waived by cPAU.. Examples of situations where a waiver is granted are generally those under which the Customer is faced with circumstances beyond his or her control. Two examples are: (A)The posting of payments received by CPAU is delayed or in error. (B)The Customer is withholding payment or partial payment pending resolution of an inquiry. In the event the Customer makes a payment of less than the total amount of bill rendered, which amount includes any previous balance owing, CPAU shall apply said payment first to the previous billing charges and the remainder, if any, to the current billing charges unless otherwise agreed to by CPAU. In the event that a Customer participating in the ProjectPLEDGE Program has a delinquent bill, late charges will not be applied to the amount of the Customer’s pledge. However, the Customer’s participation in PrqjectPLEDGE will be discominued after three consecutive months in which the Customer has not included their pledge amount in the bill. The late payment charge will be computed as mae-two .percent on the balance forward. Subparagraphs D (1) and D (2) to the contrary notwithstanding, Customers whose CPAU bills include payments of principal and/or interest on loans from CPAU which are secured by deeds of trust on real property shall be charged a late payment charge when any current CPAU bill includes an unpaid installment on such loan from a prior bill, provided that twenty (20) days have elapsed since the day of the last billing. For closing bills, the elapsed tin-re CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective tq--l-2008 . Sheet No 3 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 o will be thirty (30) days. The late charge on such loan payment shall be six percent (6%) of the installment due or five dollars ($5), whichever is greater. No charge will be imposed more than once for a late payment for the same installment; provided, however, that the imposition of the late charge on any late payment will not eliminate or supersede late charges imposed on prior late payments. No late charge will be imposed on any installment which is paid or tendered in full on or before its due date, or within the ten (10) days after notice is given that the late charge will be imposed even though an earlier installment or installments, or any late charges thereon, may have been paid in full when due. For purposes of determining whether late charges may be imposed, any payment tendered by the Customer shall be applied by CPAU to the most recent installment due. Nothing in this Rule and Regulation shall be construed to alter in any way the duty of the Customer to pay any installment on a loan from CPAU when due or to alter the rights of CPAU to enforce the payment of such installments. Nothing in this subparagraph shall alter the payment or collection of late charges assessed in accordance with subparagraphs (1) and (2) of this Rule and Regulation for CPAU bills or portions thereof which do not include payments on !oans secured by real property. In the event a Customer’s payment of principal and interest is past due on an unsecured loan from CPAU, the applicable late payment charge may be established in the contract with the customer. Eo RETURNED CHECK CHARGE: 1.A service charge will be made and collected by the City of Palo Alto for each check returned by a bank to CPAU for the reason of insufficient funds in accordance with Rate Schedule C-1. F.DISPUTED BILLS: ° CORRECTNESS OF BILL If the correctness of a bill is questioned or disputed by the Customer, an explanation should be requested from a Utilities Customer Service Representative within five (5) days of receiving the utility bill. If the bill is determined to be incorrect, a con’ected bill will be issued to the Customer. BILL REVIEW PROCEDURE CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES EtTective 11 - 1-2008 Sheet No 4 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 Go (A) (B) (c) A Customer who has initiated a complaint or requested an investigation within five (5) business days of receiving the utility bill shall be given an opportunity to review the complaint with the Supervisor, Customer Service Center. The review shall include consideration of whether the Customer should be permitted to amortize the unpaid balance of their account over a reasonable period of time. After reviewing the disputed bill, the Supervisor, Customer Service Center will: (1)Authorize any necessary adjustments; or (2)Advise the Customer that the bill is correct as presented; and (3)Determine if an amortization period is warranted. If an amortization period is warranted and agreed to by the Customer, service will not be discontinued for nonpayment provided the Customer complies with the amortization agreement, and provided the current bill is paid within 20 days of the date issued. (D) (E) If the Customer fails to comply ~vith the amortization agreement, service shall be subject to discontinuance for nonpayment of bills as provided in Rule 14. Failure of the Customer to notify CPAU of a billing error or to request m~ explanation of charges within 20 days of the date of the bill will constitute acceptance by the Customer of the bill as rendered. 3.PAYMENT OF BILLS IN DISPUTE If a Customer disputes a specific utility charge on a utilities bill covering multiple utilities, the bill amount for utility services which are not in dispute shall be due and payable by the date due on the bill statement. The Customer is not obligated to pay the utility charge in dispute while CPAU is investigating the disputed charges. Upon completion of the investigation, CPAU will notify the Customer if and when a payment is required. BILLING ADJUSTMENTS’ Under certain circumstances, CPAU will adjust a Customer’s bill to correct for billing error. Bilting error is the incorrect billing of an account due to an error by CPAU or the Customer, which results in incorrect charges to the Customer. Some billing errors al.so arise if the Customer provides incorrect CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 5 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 information to CPAU. Billing adjustments applied to Customer charges for reasons of equity and fairness may include water or gas leak credits, smoothing, and in cases where Customers rented debris boxes as a result of the Customer’s reasonable efforts to mitigate or remedy property damage or loss caused by an event of force majeure. Billing adjustments for refuse service must be approved by the City’s Collector. Billing errors include, but are not limited to, incorrect meter reads or meter read estimates, clerical errors, wrong therm factors, wrong meter multiplier, incorrect voltage discount, meter installation, crossed meters, undercharges due to meter tampering, an inapplicable rate, incorrect fiber optic billing, an oversight in the process of entering the appropriate meter information into the compmer system for billing, or field errors such as installing the meter or regulator incorrectly. 1.SMOOTHING ADJUSTMENT (A)A smoothing adjustment averages the usage of a customer over two sequential billing periods. A Utilities Department Supervisor shall be authorized to approve any smoothing adjustments. (B)A smoothing adjustment may be appropriate if consumption between two billing cycles changes to an extraordinary high level and is caused by the following: (1) An estimated meter reading by CPAU; or (2)A longer or irregular billing cycle occurring due to schedules, or other reason. holiday meter reading 2.METER ERRORS AND OTHER BILLING ADJUSTMENTS (A)When, as a result of a test, a meter is found to be more than two percent (2%) fast, CPAU will refund the Customer the overcharge based upon the corrected meter readings for the period the meter was in useor six months, whichever is less. Any applicable late payment will be waived. (B)When, as a result of a test, a meter in residential use is found not to register, or to register more than ten percent (10%) slow, CPAU may bill the Customer for the undercharge based on an average bill. The bill will be computed upon an estinaate of CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 6 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 consumption based upon the Customer’s prior use for the period the meter was in use or six months, whichever is less. Any applicable late payment penalties will be waived. (c)When, as a result of a test, a commercial meter is found not to register, or to register more than two percent (2%) slow, CPAU may bill the Customer for the undercharge base on an average bill. The bill will be computed upon an estimate of consumption based upon the Customer’s prior use during the same season of the year for the period the meter was in use or one year, whichever is less. Any applicable late payment penalties will be waived. APPLICABLE ADJUSTMENT PERIOD FOR IVlETER ERRORS, RETROACTIVE BILLING, AND REFUNDS (A)When it is found that a meter is recording in error or an error in billing has occurred, the date and cause of which can be reliably established, the retroactive billing adjustment will apply as follows: (i)Where a residemial Customer has been undercharged or overcharged, the period to be back-billed or refunded shall not exceed 6 months; (2)Where a commercial Customer has been undercharged or overcharged, the period to be back-billed or refunded shall not exceed 12 months; (B)Where there is evidence that theft of energy or water has occurred, CPAU shall retroactively bill and collect any underpayment or nonpayment of charges. The applicable period to assess charges shall commence from the date it can be reasonably established the theft began to the date in which the underpayment was discovered and initially established. The applicable period shall not exceed 4 years. All underpayments or non-payments shall become immediately due and payable. A repayment schedule to amortize such payments shall be approved by the Director of Utilities. o WATER OR GAS LEAK CREDITS: Billing adjustments may not be made for _ ~’" --~ .............l*~aswater, .. ~.,: ,.,, ~a,... g~ or wastewater CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 1.1-:1~20,0-8 .... Sheet No 7 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 char~es resulting ffom~f-leakage in a line on the Customer premises beyond the CPAU meter, unless it is determined that CPAU or other City staff were solely responsible for such leakage. It is the Customer’s responsibility to maintain their lines and equipment in a reasonable condition such that leaks, do not occur. 5.BILLING ADJUSTMENTS IN CONNECTION WITH FORCE MAJEURE EVENTS (A) (B) (c) For purposes of this Rule and Regulation, the term :’force majeure" means the occurrence of an event that is beyond the reasonable control of the utility Customer and, which by reasonable efforts, the Customer could not prevent Such events include, but are not limited to, an Act of God, an irresistible, superhuman cause, fire, flood, earthquake, or any other similar cause. Water, Gas, and/or Electric (1)A water, gas, and/or electric billing adj ustment in connection with a force majeure event shall be limited to charges for water, gas, and/or electricity consumption in excess of the historical average for the customer. The billing adjustment will be applied as a credit on the customer’s bill. The credit is for the amount of excess usage and represents the difference between the amount charged for the applicable period and an amount calculated based on the customer’s average consumption for a similar period. This credit shall include a refund of any applicable utilities users tax that was based on the amount of excess usage. (2)The Director of Utilities shall determine the historical average consumption. Depending on the availability of data and other reasonable considerations, the basis for calculating such averages may be the same month(s) in a previous year, a recent 12 month average, a 6 month seasonal average for winter or summer, or other appropriate period(s) as determined by the Director of Utilities. Debris Boxes (1)A billing adjustment or refund in connection with debris boxes serviced by the City’s contracted Collector shall be limited to City’s Collector charges incurred or to be incurred out-of-pocket by the resident, owner, or business for removal of flood-damaged materials only. Refunds will not be applied to CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effecti~ve 1 iz 1:200~8~ ...... Sheet No 8 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 (D) charges paid through insurance policies. The City’s Collector will keep a record of those residences and businesses that request debris boxes during the applicable refund period. Billing adjustments for refuse service must be approved by the City’s Collector. To qualify for an adjustment under this section, the Customer may be required to provide documentation to verify damage to the residence or building, or contents thereof. In circumstances in which the City has previously verified such damage such as by a field visit or has made a determination from other information resources, documentation from the Customer may not be required. However, to qualify for a refund for debris box rentals, a signed statement by the Customer is required that attests that the debris box was used for ¯ flood-damaged materials only and that the Customer has not and will not be reimbursed by homeowners insurance or any other agency. Billing adjustments for refuse service must be approved by the City’s Collector. no 6.REFUSE BILLING DISPUTES AND ADJUSTMENTS (A)Adjustments to the refuse bill shall be requested to the City’s collector. Customers with adjustments unresolved by the City’s collector, may dispute their claim with the City’s Public Works Department. Billing adjustments will be resolved by following the City’s Rules and Regulations and specific regulations established in Chapter 5.20 of the Palo Alto Municipal Code. (B)When an error in billing has occurred, the date and cause of which can be reliably established, the retroactive billing adjustment will apply as follows: O)Where a residential Customer has been Undercharged or overcharged, the period to be back-billed or refunded shall not exceed 6 months; (2)Where a commercial Customer has been undercharged or overcharged, the period to be back-billed or refunded shall not exceed 12 months; (c)Customers requesting refuse collection services to be suspended or requesting for a service credit to be issued shall obtain from the City a non-occupancy status. Refuse bill shall be adjusted accordingly upon approval from the City’s Collector. BUDGET BILLING PAYMENT PLAN: A Budget Billing Payment Plan establishes equalized monthly payments and is available to all residential Customers who qualify as set forth below: CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective t 1:I-2008 Sheet No 9 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 o Customers may join the Budget Billing Payment Plan at any time providing the Customer account balance is zero and the Customer has not been previously removed from the Budget Billing plan for non-payment. A Customer electing to utilize the plan shall agree to make monthly payments based on CPAU’s estimate of the Customers’ charges for the twelve-month period. CPAU does not guarantee that the total actual charges will not exceed or be less than its estimate. CPAU will review the account on a periodic basis and may’ revise its estimate in response to changing rates or variations in the amount of service used. CPAU may require that Customers pay a revised monthly amount as a condition to continuing participation in the plan. DISCONTINUANCE OF BUDGET BILLING: The Budget Billing Payment Plan shall remain in effect from year to year, subject to review of the monthly payment amount, and shall terminate when: (A)The customer notifies CPAU to terminate participation in the plan; (B)CPAU notifies the customer of the termination of its budget payment plan: (C)The Customer no longer takes service at the premises; or (D)The Customer owes an amount of two or more monthly payments. However, if the customer eliminates the delinquency, removal from the plan will not occur. (E)The Customer participates in Direct Access and buys from another Energy Service Provider. Upon termination of either CPAU service or participation in the budget payment plan, any amount owned by the Customer for actual charges shall immediately become due and any amount due the Customer shall be refunded as soon as possible. RESALE PROHIBITED: CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective ~1?: 1:2008 Sheet No 10 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 o Customer shall use services only for the purposes specified in the service agreement and applicable rate schedule(s). CPAU service shall not be resold except as provided in this rule. Premises that are receiving service in conflict with this Rule as of the effective date of this Rule may continue to receive service under such conditions if so authorized in writing by CPAU. Sub-metering shall be considered sufficient evidence that utilities are being resold, with the exception of provision I-4 below. °,,;,~ ............o ,1.~. ....¯ .............te-~ed-may bill the cost of providingProperty owners ,,, ........................’ ....* .......~" utilities to individual tenant ~5~1 ..................... Oe~Under no mrcumst~ces can the total costs of CPAU services allocated to tenants exceed the costs of CPAU services billed to the property owner by CPAU. A prope~y owner comm~ ,. ................... ~. ............ ~must disclose all information used to dete~ine a tenant’s utilities bill to the tenant or CPAU, or both, upon request, including copies of past bills. Resolution of utility bill disputes between p~rope~y owners and tenants can be negotiated throualn *he Palo Alto Mediation Program’s Manda*orv Response Program ~ *br a ~ ..........not to exceed 12 .....*a .....~;~’~, have been chin" CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 11 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 Those who licenseea-se fiber optic services may use fiber optics to serve themselves or third parties; however, compliance with all Rules and Regulations, and payment of all fees is the responsibility of the tease-license holder. Compliance with all Rules and Regulations, City Ordinances, and State Law, and payment of fees are the responsibility of the lease holder. t.INFORMATION 1?IT "!" l’Xlt"n b~ r~m~.....+ to *~’~ Gas c .....;~ Provider shall be-sent to ~......,,. ~’, ........,,,.+o ~.:~,~ ,,. ,~,~ c~. ~ .....;"~ Provider shall be. due ~’~ ~ ~-;~’" If" as a r~t.,~"*~,,~. ........... ~,~,,.~;+ ,.a,~,,~ r-:,~o..,.,~ Service Provider is,, CPAU shall mm;e ......... * ;- ~~"~" ~’;~" ~ "~ ~ .......... ~ oa.H be CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES EFec2ive -11 - 1-2008 Sheet No 12 BILLING, ADJUSTMENTS, AND PAYMENT OF BILLS RULE AND REGULATION 11 ~ewate of ..... percent ~1 o/~ whichever i ~ ~ r~~~]~~~ 4 ~ t~~’e requ~~:tn. Upon ~at the rate CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 13 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 A.APPLICABILITY This Rule applies to Gas Direct Access Customers and Gas Service Providers providing Gas service to Gas Direct Access Custorners in accordance with the provisions of Schedule @4 and the Gas Service Provider Agreement. GENEt~AL 1.NATURE OF SERVICE The Gas Service Provider witl deliver or have delivered to PG&E quantities of Gas in accordance with PG&E Gas Rule 21, and PG&E will deliver equivalent quantities of Gas adjusted for in-kind Shrinkage allowance, on a Btu-for-Btu basis, into the City’s Pool. From the City’s Pool, CPAU wilt use the Local Transmission System and Distribution System to deliver or have delivered the equivalent quantities of Gas to the Customer’s Point of Delivery. The Gas delivered to the Customer will not necessarily be the Gas that the Gas Service Provider delivered to PG&E or CPAU. Co 2.GAS SPECWICATIONS Unless otherwise agreed to byboth parties, the gas delivered to CPAU must meet the quality specifications detailed in PG&E’s Rule 21 or replacement rule. The minimum and maximum heating value and the pressure of the gas must be such that the gas can be integrated into CPAU’s system of the Point(s) of Receipt. DELIVERY INTO PG&E SYSTEM The Gas Service Provider must deliver the quality of Gas, allowance for in-kind shrinkage, and minimum volumes to PG&E under the nominations procedures spelled out byPG&E in its Gas Rule 21. All nominations must be communicated to the Pool Manager thirty (30) minutes prior to PG&E’s deadlines. CITY OF PALO ALTO UTILITIES Issued by the City Council C~TY OF PALO ALTO UTILITIES EI~fective 11-1-2008 Sheet No 1 NATUILAL GAS DIRECT ACCESS RULE AND REGULATION 12 D.DELIVERY INTO THE CITY’S POOL 1.1N-KIND SHRINKAGE ALLOWANCE - LOCAL DISTRIBUTION The in-kind shrinkage quantity represents the unaccounted-for gas attributable to the volume of gas received by CPAU for Gas Direct Access sex-vice. Gas Service Providers shall deliver each Gas Day at the Point of Receipt an additional in-kind quantity of Gas equal to two and one half percent (2.5%) of the total volume of Gas to be delivered. NOMENATIONS AND NOMINATION CHANGES The GSP will conform to both CPAU nomination standards and PG&E nomination standards when coordinating gas nominations with the Pool Manager. (A)All nominations shall be communicated to the Pool Manager in accordance with PG&E Rules except for a thirty (30) minute nomination deadline adjustment by facsimile transmission to the nmnber set forth in the Gas Service Provider A~eement. (B)Nominations that are accepted and scheduled by PG&E will be confirmed by the Pool Manager to the Gas Service Provider. (c)If the Gas Service Provider fails to provide the proper nonaination information, then the Gas Services Provider will be required to pay any Imbalance Charges imposed by PG&E on CPAU due to that failure. 3.EMERGENCIES Eo The Gas Service Provider shall respond to Curtailments, Operational Flow Orders, and Emergency Flow Orders in accordance with Rule 13. DAILY USAGE MEASUREMENT For purposes of determining daily usage, Noncore Customers are required to have Meters that can record daily usage. Telemetering will be installed on Noncore Customers’ meters, ~vhere CPAU determines that it is cost effective. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTIL TIES Effective 11-1-2008 Sheet No 2 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 Fo SECURITY DEPOSITS AND REESTABLISHMENT OF CREDIT P,E-ESTABLISHMENT OF CREDIT FOR GAS SERVICE PROVIDERSIf~bq An applicant who is a Gas Service Provider and who fails to pay billing statements on or before the due dates as prescribed in the Gas Service Provider Agreement and the Utility Rules and Regulations or has been referred to a collection agency for collection shall be required to re-establish its credit with CPAU as a condition precedent to the resumption of service. The Gas Service Provider may re-establish credit by: (A)Paying all past Charges, plus interest, due and pavane to CPAU, and (B) Posting of a security deposit in the amount and form satisfactory to the City Attorney SECURITY DEPOSITS FOR GAS SERVICE PROVIDERS The Gas Service Provider shall be responsible for paying to CPAU any pool administration Charges, Imbalance Charges, Taxes, and any other City Charges that ma.v arise from the provision of Gas services to Eligible Customers. The Gas Service Provider shall place a security deposit with CPAU to secure the payment of the Charges referred to herein before the Gas Service Provider may provide Gas commodit,! services to any Eligible Customer. A security deposit in the amount of $90 per MMBtu of MDQ (rounded up to the nearest MMBtu) shall be due and payable on the date that the CPAU authorizes the Gas Service Provider to COlnmence the delivery of Gas. The deposit shall secure the payment of all Charges payable by the Gas Service Provider to CPAU, including, without limitation, the pool administration Charges, Imbalance Charges, Taxes, gas commodi_ty replacement Charges, and any other applicable City Charges. 2.The form of the security deposit shall be: (A) Cash, which shall earn no interest during the term of the deposit with CPAU; or CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTIL TIES Effective 11-1-2008~- Sheet No 3 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 Irrevocable and renewable Standby Letter of Credit issued by a lnajor U.S. financial institution reasonably acceptable to the City, actin~ by and through the Administrative Services Director; or (c)Renewable surety bond issued b~or insurance company or admitted surety acceptable to the City and in a form acceptable to the City Attorney, or (D)A certificate of deposit, the term of which is renewable for successive terms of not less than one (1) year each, that is assigned to the Citvj_q£ Other form of security deposit acceptable to the City, Security del~osits shall be held as long as the Gas Service Provider provides Gas services in CPAU’s service territory..~y be reestablished i~;ith Ru!e 7. ADDITIONAL FACILITIES Transportation of Gas does not obligate CPAU to construct any additional facilities or to modify any existing facilities to provide receipt of Gas into CPAU’ s system. POSSESSION OF GAS The Gas Service Provider shall be deemed to be in control and possession 0fthe Gas until the Gas is delivered to CPAU at the Point of Receipt. The Gas Service Provider shall be deemed to regain control and possession of the Gas upon delivery from CPAU to Or on behalf of the Customer. INDEMNIFICATION The Gas Service Provider shall indemnify, protect, defend and hold harmless the City, its council members, directors, officers, employees, partners, principals, contractors, agents and representatives, from and against any and all administrative and judicial proceedings and orders, charges, claims, costs, damages, demands, expenses, fines, judgments, liabilities, losses, penalties, including ¯ reasonable attorney’s fees and the costs of defense arising, directly or indirectly, in whole or in part, out of the City’s activities or the City’s property and not arising out of the sole negligence or willful misconduct of the City. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Sheet No 4 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 AC(.OLN3.11 G, BILLING, AND PAYMENT FOR GAS SERY 1CL PROVH)ERS 1.INFOPdX~IATION CHARGES CPAU shall char~, and the Gas Service Provider shall p~.:, for any non-confidential or non-proprietm’v in[’ormatio~ requested bv the Gas Service Provider ~ain~to the ~ibIe Customer which is in addition to in*brmation normally_provided in accordance with CPAU’ s procedures, BILLING Provider A ereement shal[ be perl)rmed b_2 CPAU or the Pool Mana~ on a calendar month basis. All bill ing stmemems shall reflect the period from 7:00 a.m. PST on the first Dg~" each calendar morn5 until 7:00 a.rn. PST hours on the first DaKof the following c~dendar month:A_%ovided, h~owever, the billino_ statements for any partial first month and partial last month of service shall be #rorated by the number of Gas Days of service during sud~ month, Bills sent to the Gas Service, Provider shall be sent tc the @Rr_~.l)riate hi]ling address fipecified in the Gas Service Provider Agreemem. Pavmems %r amounts billed to the Gas Service Provider shall be due on the last Day of the month in x~dfich, the billina statemem is issued or the fifteenth ~ Day after receip_!i of the biltin~_ sta~emem, whichever is later. Payments for amounts owed _b3~ CPAU to the Gas Service Provider shall be gRplied as a credit to the Gas Service Provider’s bill within the time in which Ihe Gas Service Provider is required to pay CPAU’s bills If, as a resvlt of the credit, the ()as Sere, ice Provider is owed money, ._(~_A_~__.sh_.~_j__l__l%@e,.pawnent in accordance with this Rule. Payment shall be made at the offices desi o~nated in The Gas Service Provider Am’eemen% or by electronic funds transfer to accounts specified in The Gas Service Provider A~reement. Amounts ~ot paid on or before the due date shall be payable wi.th interest accrued at CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 1 1-1-2008 Sheet No 5 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 the rate of one percent (1%) per month, or the maximum interest rate permitted by Law, whichever is tess,.prorated by Da~_ from the due date to the date When payments m’e mailed to CPAU. the billing statements slCall be deemedioaid on the dates of receipt by CPAU. If the Gas Service Provider disputes the accuracy of any portion of the billin~ statement, then the (}as Service Provider Shall_p__~as: the un.dis_p_Nte~d_lportion within the time required herein. ~on a deternfination that aW disputed ~maount should be paid. by the Gas Service Provider. the Gas Service Provider shall pay such amount,_plus accrued interest, at the rate established in this Rule. (;PAU shall adjust a billino~ statement as deemed reasonably necessatw by the Utilities Director [L~r any billing statement error that is established.. All adiustments or billina statemen~ errors shall be resolved promptly.as practicable, and, upon resolution~ shall be included in ~he billin~ statement for the next resulm- Billin~ Period. RECORDS CPAU and the Gas Service Provider shall keep_ accounting_records and books for two (2_)~ years in accordance with generally accepted accouniing principles and practices in the industrs.~. CPAU and the Gas Service Provider shall have the right to examine those books and the accounting records of the other durinK that two-year (2-year) period. Any examination will be at the examinin~ Party’s expense, must be Conducted at a reasonable time~ and must be confined to the extent necessary to verify the accuracy of any statement, charge, or computation or any de:maad made trader or as a result oftrans~ Customer-owned Gas. GAS BALANCING FOR GAS DIRECT ACCESS CUSTOMERS Imbalances will be maintained at the City’s Pool. For deliveries made to Direct Access Customers, the Customer’s Gas Service Provider will be responsible for imbalances. All Gas Service Providers must endeavor to ensure that daily Gas deliveries match daily Gas usage. The Customer’s Gas Service Provider will assume responsibility for managing and clearing imbalances for the Aggregated Load served by that Gas Service Provider. The Gas Service Provider shall be responsible, including financially responsible, from the date the Gas Service Provider CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTOUTILITIES Effective 11-1-2008 Sheet No 6 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 Agreement goes into effect, for all applicable balancing, capacity allocation and constraint obligations, charges, penalties, and credits related to Gas service. Any existing imbalances and/or adjustments to past imbalances will also become the responsibility of the Gas Service Provider upon the effective date of the Gas Service Provider Agreement. The Gas Service Provider will nominate transportation deliveries to the City’s Pool on behalf of the customer in accordance with this Rule. USAGE MEASUREMENT For purposes of determining daily usage, Noncore Customers are required to have Meters that can record daily usage. Telemetering will be installed on Noncore Customers’ meters, where the City determines that it is cost effective. 2.TOLERANCE BAND The Tolerance Band is equal to the percentage of usage in the month the imbalance occurred set by PG&E in PG&E’s Schedule G-BAL or other replacement tariff. CUMULATIVE IMBALANCE A Gas Service Provider’s cumulative imbalance shall be the difference, for each calendar month, between the metered usage of its Customers and actual monthly Gas deliveries plus any adjustments carried forward from prior months. A cumulative imbalance quantity will be stated each month on the cumulative imbalance statement. Any remaining cumulative imbalance, within the Tolerance Band, will be considered the first transaction during the calendar month following the just~completed imbalance period. Any remaining cumulative imbalance in excess of the Tolerance Band will be automatically cashed out. Cashouts will include a commodity cashout only. Commodity cashout prices will be in accordance with PG&E’s Schedule G-BAL or replacement tariff. ACCOUNTING ADJUSTMENTS If accounting adjustments result in a change to a previous cumulative imbalance, then: 1.If any portion of the adjusted quantity was previously subject to an imbalance cashout, the adjusted portion of the cashout will be reversed. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTOUT LITIES Effective 1 1,1-2008 Sheet No 7 NATURAL GAS DIRECT ACCESS RULE AND REGULATION 12 Any remaining adjustment quantity will be considered the first transaction during the calendar month following the date of notification of the adjustment, ~mless otherwise agreed to by CPAU. 5.CURTAILMENT OF SERVICE Imbalance Services by CPAU may be curtailed. Details are provided in Rule 13. 6.TERMINATION Upon termination of the Gas Service Provider agreement, any remaining imbalance will be cashed out at the applicable commodity cashout prices. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTOUTILITIES Effective 11-1-2008 Sheet No 8 1.r~T TqTF’~/I-12D DIC~QID(~]NTqll~TT ITT15’g._ shall be responsible LI A n rr ITV TIxT (~ f’~IxTNT12p/’~’T’Tf’FkT ~1 TTq~lLT l~’ (2 D q* ~2D "~ fTf~l~’ ~ -S~tae~a+des Sheet No. I dat~~CITY OF PALO ALTO UTILITIES Sheet No-_l- o ~) (c) C-I-T-¥-OF-P-ALO ALTO UTI-~ ~ ............Effcc4ive7 1 1999 CITY OF PALO ALTO UTILITIES 1-3 T TT 1C A ~TTh D ~" {~JLT.T A ’T’T~,I~T ] ~ 4.D ,A~:SP. SUBM~ CITY OF PALQ ALTO UTILITIES E~fective 7 1-t409 City Councit CITY OF PALO ALTO UTILITIES I)TTT 12 AN.TI~ T)E’/%TTT A’T’T(h3XT I-9 umter-~e electric service rate 1 <_TX~xrn A D]~ T Tq A {’$I~ D V~I_~ T TTTAKhD T7 AJ[FJ![I]Xl RELE~a~SE OF mmcm x ~r a CITY OF PALO ALTO UTILITIES RULE AND P~GULATIO>g4~ ._lw~___~’T T~r~’DV OF 12’~D SUPPLIED e~,TeO czv ~T~TO TlT~T T’TT(~T’,T SERVIC-E CITY OF PALO4~TO UTILITIES CITY OF PALO ALTO UTILITIES CPAU 1. ,2. 5.ADDT T/m A I~T 12 DTTT T27~ CPAU’s applicable rules and .....~°+; ......,., .............~ ...............~d ’" ’~1 , ~ o~,~o~n ~#~4~1 ....H1 .....+ ......tO "~ .....m~ the addltl .....~i ......as p~ CITY OF PALO ALTO UTILITIES She~ "DIT T 40. II. but are not ~;~;+~a ~-;~;+., TT~ Tax. PAYMENT & ~r T 12"(~TTd~IxT ("1~ BILLS (~TTV l~l~ DAT ~ iI T(~ ITTIT TTIIP~ CiTY OF PALO ALTO UTILITIES Sheet No~ ACCESS ", ~/ .: ql ~..~:0~~,; ........+~ for .....;a;.~ Energy VACATDfG OF PREMtgEg CqT-Y OF PALO ALTO UTILITIES CITY OF PALO ALTO UTILITIES Ef*Ect4ve 7 1 1999 RULE AND P~GULAT~ (c) CITY OF PALO ALTO UTILITIES Sheet ESP D EF-A4gL~ Issued by the City Council CiTY OF PALO ALTO UTIL TIES CfTY OF PALO ALTO UTILITIES SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 AUTO1MATIC FIRE SERVICE: 1.PURPOSE An automatic fire service connection in 4-inch to 10-inch size will be furnished only if adequate provisions are made to prevent the use of ~vater for purposes other than fire extinguishing. 2.APPLICATION AND AGREEMENT The Applicant will be required to sign an application for CPAU connection and agree to operate the fire service in accordance ~vith these Rules and Regulations. The applicant, at the applicant’s expense, will be required to install an approved backflow protection assembly in accordance with Title 17 of the California Administrative Code and City standards. 3.INSTALLATION CHARGES The Applicant will be required to make payment in advance of construction in accordance with CPAU’s applicable Connection Fee rate schedule. 4.QUANTITATIVE CHARGES (A)Water for fires: no charges will be made for water used to extinguish accidental fires. Other: Water used for any purpose other than extinguishing fires or testing or repairing fire extinguishing facilities, shall be paid for under Water Rate Schedule W-3. Unauthorized water used shall be subject to criminal prosecution as set froth in Water Rate Schedule W-3. 5.VIOLATION OF AGREEMENT If water is used flom a fire se~wice in violation of the agreement or of these Regulations, CPAU may, at its option, levy a fine and discontinue and remove a service in addition to charging for the water illegally used. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-~Q08 Sheet No 1 SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 Bo o O~VNERSHIP OF CONNECTION The service connection and all associated equipment shall be the sole property of CPAU, and no part of the cost thereof will be refunded to the Applicant. 7.PRESSURE AND SUPPLY CPAU assumes no responsibility for loss or damage because of lack ofwateror pressure and merely agrees to furnish such quantities and pressures as are available in its general distribution system. The service is subject to shutdowns and variations required by the operation of the water system and system demands. FIRE HYDRANTS: USE OF AND D~’IAGE OF FIRE HYDRANTS No person or persons, other than those designated and authorized by the proper authority, or by CPAU shall open any fire hydrant-, attempt to draw water from it or in any manner damage or tamper with it. Any violation of this regulation will be prosecuted according to law. (A)The following conditions must be met for aperson(s) to draw water from apublic fire hydrant: (a)Prior to use at a construction site or for any other purpose, a person must first apply to CPAU for a Fire Hydrant Meter Permit. (2) (3) A deposit of $500.00 on the Hydrant Meter, which is supplied by CPAU, will be required. Monthly meter reading cards must be submitted by the permittee to CPAU on a timely basis. (4)Charges to be billed and paid according t° CPAU’s applicable water selwice rate schedule for Fire Hydrants. (5)Al! water taken from the fire hydrant must be registered on the hydrant meter. It is illegal to draw water from a hydrant without the hydrant meter attached to record the volumes. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 2 SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 Co Fines and Penalties (i) (2) (3) (4) Any person(s) drawing water from a public fire hydrant who does not meet either of the conditions described in Rule 21 B. 1 .-(A)-(1) or Rule 21 B. I_.-(A) (5) shall be subject to criminal prosecution. Failure to submit timely meter reading cards may result in forfeiture of all or part of the Customer deposit. Failure to return the hydrant meter at the end of the appropriate period may result in additional charges of $50.00 per day. Individual or companies ~vho are found in violation of Rule 21 B. 1 .(A)(1) or Rule 21 .B. 1 (A)(5) on more than one occasion in a three year period may be denied any use of fire hydrant water service. Such Customer may use reclaimed water. 2.MOVING OF FIRE HYDRANTS When a fire hydrant has been installed in the location specified by the proper .authority, CPAU has fulfilled its obligation. If a property owner or other party desires a change in the size, type, or location of the hydrant, the owner shall bear all the cost of such changes, without refund. Any change in the location of a fire hydrant miast be approved by the proper authority. The cost of relocation shall be as estimated bythe Engineering Manager for water- gas-wastewater. This cost estimate must be paid to CPAU before relocation can begin. CONTROL VALVES The Customer shall install a suitable valve, as close to the meter location as practicable, the operation of which will control the entire water supply from the service. The operation by the . Customer of the Utilities shut-off equipment at the meter is not permitted. CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALO ALTO UTILITIES Effective 11-1-2008 Sheet No 3 SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 Do CROSS CONNECTIONS 1.HEALTH REGULATIONS No physical connection between the potable water supply of the Utility and that of any other water supply source will be permitted except in compliance with the current regulations of the State Department of Public Health contained in Title 17 of the California Administrative Code, Chapter 5, Subchapter I, Group 4, Sections 7583 through 7604 (hereafter "State Regulations"). 2.UTILITY REQUIREMENTS To comply with the regulation of the State Department of Health Services, the Utility will require installation of approved backflow protection devices at a location approved by the Utility pursuant to State Regulation by, and at the expense of the Customer, before service will be granted under any of the following conditions: (A)For Single f’amilv residential customers, ~Vwhen an unapproved fresh water supply is already available from a well, spring, reservoir, or other source. If the Customer agrees to abandon this other supply and agree~ to remove all pumps and piping necessary for the utilization of this supply, the installation of backflow protective devices will not be required. (B)Where salt water, or Kna_~proved water ot-her-wise-pe[t:~g-ed~ is available for industrial or fire protection purposes, or where fresh water hydrants are or may be installed on piers or docks. (c)Where the premises are now or may be engaged in pi:ocesses which produce industrial wastes, or where the premises are or may be engaged in handling sewage or any other dangerous substances. (D)Where the circumstances are such that there is special danger of backflow of sewage or other contaminated liquids through plumbing fixtures of water-using or treating equipment, or storage tanks and reservoirs. (E) . Where an approved water supply line terminates at a pier head outlet which CITY OF PALO ALTO UTILITIES Issued by the City Council CITY OF PALQ ALTO UTILITIES Effective 11-1-2008 Sheet No 4 SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 is used to supply vessels at piers or water fronts. These installations shall be located where they ~vill prevent the return of any water from a vessel or any other source into the approved water supply line. o o PLUMBING CHANGES REQUIRED In special circumstances, where the customer is engaged in the handling of especially dangerous or corrosive liquids, or industrial or process water, the Utility may require the customer to eliminate certain plumbing or piping connections as an additional precaution and as a protection to the backflow preventive devices. In making plumbing connections beyond the backflow prevention device to the service, the customer shall be guided entirely by local or state plumbing ordinances and the state regulations, and not by the Utility. RELIEF VALVE REQUIRED As a protection to the customer’s plumbing system, a suitable pressure relief valve must be installed and maintained by the customer, and at the expense of the customer, when backflow prevention devices are used. The relief valve shall be installed between the backflow device and the water heater. BACKFLOW PROTECTION ON ADDITIONAL WATER SUPPLY LINES Whenever backflow protection has been found necessary on a water supply line entering a customer’s premises, then any and all Water supply lines from the Utility’s mains entering such premises, buildings, or structures shall be protected by an approved backflow device in conformance with state regulations, regardless of the use of the additional water supply lines. PROTECTION AGAINST INTERSTREET MAIN FLOW (A)Two or more services supplying water from different street mains to the same building structure or premises through which an inter_-street main flow may occur shall have an approved backflow device on each water service to be located adjacent to and on the private property side of the respective meter or service lines. CITY OF PALO ALTO UTILITIES !ssued by the City Counci! - . F.ffaativa 1 1-1-?0OR SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 7.INSPECTION OF BACKFLOW PROTECTIVE DEVICES (A)The reduced pressure assembly, double check valve or other approved backflow protection devices may be inspected and tested periodically for water tightness by the Utility. (B)In addition, the regulations of the State Department of Public Health requires that the o~vner of any premises on which check valves or other protective devices are installed shall have the device inspected by a certified backflow device tester for water tightness and reliability at least once every year. The devices shall be serviced annually, overhauled or replaced whenever they are found defective and all costs of repair and maintenance shall be borne by the customer. The annual testing certitScates shall be sere to the Water Distribution Supervisor, City of Palo Alto, P.O. Box 10250, Palo Alto, CA 94301 on the aaniversa~ of the devices initial testing. If the backflow testin~ certificate is not received within 90 das’s of notification by the City, the City will remove the water meter or shut off. the water service. DISCONTINUANCE OF SERVICE FOR DEFECTIVE APPARATUS The service of water to any premises may be imlnediately discontinued by the Utility if any defect is found in the backflow device installations or other protective devices, or if it is found that dangerous unprotected cross connections exist. Service will not be restored until such defects are corrected by and at the expense of the customer. t~lu, fl~~sibiliW-of the cust-o .- -" c watcr mete~ca~q~-or-go~a4 IRRIGATION METERS: Water Service for all new and rehabilitated industrial, commercial, and institutional landscaping and CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11 - 1-2008 SPECIAL WATER UTILITY REGULATION Go RULE AND REGULATION 21 new and rehabilitated multi-family common areas requiring a permit or review by the City shall be provided by a separate irrigation meter. This meter shall be designated as an irrigation account and no other utilities will be billed on such accounts. The customer shall pay for the additional service according to rate schedule W-5. WASTE OF WATER In the event that waste of water shall be found, due to leaking, defective, or wasteful equipment, the City will notify the customer. If the customer does not take reasonable steps to curb this waste, the City shall have the right, after giving due notice, to discontinue service to the customer until the repairs have been completed on the customer;s equipment. MAINTENANCE OF THE WATER DISTRIBUTION SYSTEM: 1.CPA[ RESPONSIBILITY CPAU will be responsible %r the maintenance of the waer service from, and including, the water meter located near the street curb to, and including, the water main and the remainder of the ~em, except that the expense of water maintenance resulting from. violation of the Municipal Code, or of these Regulations may be assi~.ned to the user. or CPAU ma,v refuse to peribrm such maintenance, in easements, CPAU"s responsibitit,v is limited to the water mains and water meters. CUSTOMER RESPONSIBILITY The Customer will be responsible for replacin~ services that are not a current standm’d size or a current standard material when building a new structure or constructin~ additions!remodels that have a value greater than 50% of the current value of the existin~g structures on the tot. Reconnection to the Cit~ water services will onbi be allowed on current standard services. All other services must be replaced, per the WGW Utility Standards from the main up_Lg_ and including the water meter box at the fees listed in this rate schedule. The Customer will be responsible for maintenance of the on-site water distribution s-vstem downstream of the water meter in accordance with the Municipal Code, including the water CITY OF PALO ALTO UTILITIES Issued by the City Council ¯ Effective 11-1-2008 SPECIAL WATER UTILITY REGULATION RULE AND REGULATION 21 meter vau]ts and boxes. It shall be the responsibility of the customer to keep the top of the water meter, va~lt or box at ground level and clear of vegetation or any other obstruction. If after a 30 dav notice from the Utilit’t the customer has not caused the meter, vauIt, or box to be at ground level and clear of vegetation or obstructions, the Utili~ wili perform the work at the customer. CITY OF PALO ALTO UTILITIES - Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 HAULED LIQUID WASTE: The discharge of hauled liquid wastes is regulated by the Palo Alto Municipal Code 16.09.110. The following Rules and Regulations are to implement this provision. 1.PURPOSE To provide a means of treating certain waste prohibited from entering the wastewater system, CPAU operates a Hauled Liquid Waste Treatment Site at the Regional Water QualiW Control Plant (RWQCP). Certain wastes may be hauled to this site for treatment and disposal. WASTES ACCEPTABLE FOR TREATMENT o (A) (B) (C) Hauled septic tank wastes Portable toilet pumpings Grease trap wastes HOURS OF OPERATION Hours of operation for the Liquid Waste Hauler’s Treatment Site shall be as established by the Manager, Water Quality Control. WASTE IDENTIFICATION The hauler must provide a liter sample, taken in the presence of a waste treatment plant operator, of the contents of each tank to be discharged. The nature and source of the waste will be verified before the truck is permitted to unload. If laboratory analysis indicates that the material is not as represented (septic tank waste or toilet piping from a domestic source) the hauler’s permit may be revoked. HAULING OPERATIONS (A)To discharge at the Regional Water Quality Control Plant; a hauler must: (1)Obtain a Trucker’s Discharge Permit from the Manager, Water Quality Control; CITY OF PALO ALTO UTILITIES Issued by the City Coupxzi! Effective 11-122008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 (B) (2)File with CPAU a certification of insurance and a hold harmless clause: (3)Post a bond or cash deposit with CPAU’s appropriate division. The Trucker’s Discharge Permit shall be issued for twelve-month periods and is revocable for the violation of any of these Rules. The fee for Trucker’s Discharge Permits shall be as stated in CPAU Rate Schedule S-4. (c)Insurance policies in force with limits of liability shall not be less than specified below as follows: Coverage for Which Insura_~nce is Afforded Limits of Liability Worker’s Compensation & Employer’ s Liability Compensation Statutory Bodily Injury Liability except automobile including The folIowing coverages: $1,000,000 each person $1,000,000 each occurrence Coverage for Which Insurance is Afforded Limits of Liabili~ Protective, Completed Operations, Board Form Contractual and Personal Injury Property Damage Liability. except automobile including $1,000,000 each occurrence The following coverages: Protective, Completed Operations, Board Form Contractual and Personal Injury those CITY OF PALO ALTO UTILITIES ....... issued by the City Council Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS Property Damage Liability Except automobile including the following coverages: Protective Completed Operations and Board Form Contractual RULE AND REGULATION 23 $1,000,000 each occurrence Bo Bodily Injury & Property Damage Liability Automobile $1,000,000 each person $1,000,000 each occurrence (D)The hauler must agree to save and hold harmless CPAU, its officers, agents, and employees from any liability of any nature whatsoever caused in whole or in part, by the negligence of the hauler, or his agents, or empIoyees, arising out of such operation. 6.BILLING Waste Haulers will be billed directly for grease, septic tank and portable toilet wastes. 7.REFUSAL OF WASTES CPAU reserves the right to reject any load of hauled waste under the following conditions: (A) (1~) (c) (D) If the waste is not properly identified If there is not sufficient storage capacity at the plant for the load For reasons of public health or safety at the discretion of the Manager, Water Quality Control Plant. If the load contains waste materials not authorized by these Regulations. MAINTENANCE OF THE WASTEWATER COLLECTION SYSTEM: Depending on whether the (2 itx.,’s wastewater main is located in the public right of way o1" in an easement, the Customer ma .~ be responsible for a portion of the lateral or the entire lateral. (A lateral is the ~!pe connecting a building’s plumbin~ system wilh the Cit’/s sewer main.) CITY OF PALO ALTO UTILITIES Issued by the City Council F.ffective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 1.CITY WASTEVCATER MAIN 1N THE P[.JI~I.,i (, TM RIGHT OF ~,VAY~ t4 F~ S N h\-S tB 1-t b t-T-Y- If the City’s wastewater main is located in the public rkzht of way. the Customer is responsible for the upper portion o~: the lateral, t>om their home or structure up to and includin~ the connection to the City was~ewa~er cleanout box~ as shown on the diagram below ITY WASTEV~ATER MAIN IN AN EASEMENT City was~ewa~er mains located in easements are often, but no~ al.wavs, located at fl~e rear of the properw rather than under the public stree[. If the City wastewa~er main is located in an easement. CPAU will be responsible for the maintenance oftlne wastewater main only. The Customer is responsible tk~r maintenance and stooges o[" the wastewa[er lateral fl’om, and includin~ the house or s~ructure u~ to and includin~ the lateral connection to the CiW wastewa~er main or manhole, as shown on l]~e diagram below. CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 o CI.STOMER RESPONSIB1LITk REGARDLESS OF LOCATION OF CITY WASTEWATER MAIN These rules ~pp]y no ma~ter where CitT:s wastewater main is located. a. If wastewater maintenance results fl’om a violation of the Mtmicipal Code. and/or these ~ulations. CPAU may_ assi~zn responsibility.: to the user. or refuse to perform such maintenance. The Customer wilt be responsible for replacim~ n~_KO_onmplastic wastewater laterals when buildin~ a new structure or constructing additions!remodels that have a value gj’eater than 50% of the current value of the existing structures on the lot. Reconnection to a City wastewater lateral will only be allowed on exi.sting plastic pipe laterals meeting current WG W Utility Smndards, All laterals constructed of non-standard p~pe materials must be CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 ~ed, per the WGW Utility Slandards, fl’om the main ~ to and including the cleanout at the property line at the t%es listed in rate schedule S-5 or by the customer’s contractor at the customer’s expense. The upper lateral -fi’om the cleanout or lateral from a main in an easement u_E to the house or structure must also be replaced if the lateral does not meet current Uniform Plumbin~ Code requirements. Private sewer mains and. latera]s are the re~onsibilitv of the Customer or Property Owner up to and includin~ the connection to the City wastewater main or manhole. The Customer will be responsible for the on-site wastewater collection system in accordance with the Municipal Code. including ~,see~,r4~aee÷~:da~tf>~ae-M~ n-ic4 ped-C~; d e, i nc ! t+dh~ 1 A \ CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 (_iB)--Storm water, roof or yard drainage, basement, foundation or under-drainage is prohibited from discharge into the wastewater collection system, nor shall any plumbing or piping be connected or installed in such a manner as to make possible the future discharge of storm water or ground water into the wastewater collection system. Maintenance to CPAU Standards and Uniform Ptumbin~ Code requirements of the on-site wastewater collection system in a water tight condition to prevent the infiltration of groundwater. (iii,D)Keeping the clean-out box at ground level and visible. If after a 30 day notice from CPAU the Customer has not caused the clean-out to be free of vegetation, CPAU will clear the vegetation at the Customer’s expense. The Customer will pay to CPAU the actual cost for the work and this charge will be added to the Customer’s next monthly bill. (iv-l~)Grease traps, where installed, shall be cleaned om at least monthly or more frequently in a manner which will prevent the trapped grease from escaping imo the wastewater collection system, and in such a maimer that the trapped grease is removed from both the grease trap wastewater lateral and the wastewater collection system as directed by CPAU. Where grease is found to accumulate in a wastewater lateral that is not protected by a grease trap, a grease trap shall be installed by the Customer oh the Customer’s property at his expense within ninety (90) days of notification by CPAU. The cost of removal of a main stoppage linked to a Customers failure to properly maintain grease traps will be billed to the Customer at CPAU’s cost. (riG) Interceptors used for purposes other than kitchen grease separation including, but not limited to, sediment traps from automobile wash racks and repair shops shall be maintained at least monthly or at a frequency which will prevent the trapped material t?’om entering into the wastewater collection system. --- Flushing of the fire_system to sanitary sewer shall not exceed 30 GPM. Higher flushing rates shall be diverted to a detention tank to achieve the 30 GPM flow to sewer, CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11-1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 (viiN.) Sewage e_j~ctor_pumps shall meet the followin~ conditions: The pump(s) be limited to a total 100 GPM ca~ or less. The sewagg lateral shalI t-fiae changes to a 4" .gravib, flow lateral~ at least 20’ from the City clean out. The velocity in the 4" gravity flow lateral shal! nor exceed 3 l:’eet per second. The tank and float shall beis set up such that the pump run time not exceed 20 seconds or 33 gallons pum_ped during each cycle NOTIFICATION TO CPAU If a wastewater stoppage occurs, the Customer shall notify CPAU. CPAU will then determine if the stoppage is in the portion of the system maintained by CPAU or the Customer. CPAU will clear stoppage from the property line or clean out to the main. SAMPLING OF INDUSTRIAL DISCHARGES IN EXCESS OF 25,000 GALLONS In order to properly apportion costs of operation and maintenance of the RWQCP to the large industrial or commercial users, it is essential to determine both the quantity and quality of wastewater produced by each user discharging 25,000 gallons per day or its equivalent. The following ~s adopted as a fair and equitable method of developing the necessary criteria: Flow The quantity charge shall be based upon the metered water served to the industrial or commercial user being billed. Exceptions will be made for the following: (A)For customers with one or more cooling towers, the volume of evaporated water associated with cooling (inflow less outflow) may be used to offset flow calculations for wastewater billing. To be eligible for such offsets, the customer mus~ comply with the following items: (1)Inflow water data (a) Customer must have inflow water meter(s) on all cooling tower inlet(s); (b) Meter(s) must be annually certified by County Department of CITY OF PALO ALTO UTILITIES Issued by the City Council CII-¥ OF PAL3 ALTO Effective 11-1-2008 Sheet No 8 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 (2) (4) (c) Weights and Measures; Proof of certifcation(s) must be submitted to Utilities along with annual meter reads; Outflow water data (a) Five (5) cycles of concentration will be assumed for outflow calculations; (b)Customers whose cycles of concentration are greater than five (5) and who want to have this reflected in their calculations must have outflow meter(s) installed; (c)Outflow meter(s), if installed and used for purposes of calculation, must be annually certified by County Department of Weights and Measures; (d)Proof of certification(s) must be submitted to Utilities along with annual meter reads; Data acquisition and submittal (a) Customer is responsible for reading and recording each inflow meter(s) flow (and each outflow meter, if applicable) on a monthly basis; (b)Meter reads should be performed at approximately the same time each month; (c)The following data, at a minimum, must be recorded at each reading: i.Date of read ii.Inflow read(s) for each inflow meter iii.Outflow read(s) for each omflow meter (if applicable) (d)The City of Palo Alto reserves the right to periodically review customer’s meter(s) for accuracy; Participation rules and restrictions (a) Customer must have six (6) months of data in the first year to be eligible for participation; (b) Customer must annually submit twelve (12) months of data thereafter; (c)Inflow data (and outflow data, if applicable) must be submitted to the Utilities Customer Service Division annually by May for CITY OF PALO ALTO UTILITIES Issued by the Ci,y Council CITY OF PALO ALTO Effective 11-1-2008 Sheet No 9 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 consideration in calculations for July (the start of the City’s fiscal year); In cases where the user has extensive landscape irrigation and summer monthly consumption exceeds the average monthly consumption of January, February, and March by more than 50 percent (50%), the average of the January, February, and March consumption shall be used for calculating wastewater discharge for the remaining months of the year. (c)If an outflow meter has been installed, such metered outflow will be used to determine flow in lieu of recorded water meter consumption. Chemical Oxygen Demand, Suspended Solids, Ammonia (A)Measurements of the concentration of these constituents shall be taken from 24-hour composite samples collected periodically for each industrial discharger discharging in excess of 25,000 gallons per day to the wastewater collection system. (i)The constituent concentrations found in these samples and previous samples shall be averaged to provide the basis for establishing the wastewater treatment charge to be levied to the discharger being sampled. (2)All samples shall be analyzed at the laboratory of the RWQCP. Treatment charges will be based upon the quantity and concentration found in the waste stream monitored. If an establishment’s piping configuration, or other physical Considerations, render representative effluent sampling prohibitively complex or infeasible, then CPAU shall set the establishment’s level of sewage effluent constituents for billing purposes at the average effluent levels of industries in CPAU, or where feasible, at the average effluent constituent levels of similar establishments. (c)Sampling results are intended to provide an estimate of the quality of effluent discharge by the facility. Sampling results can vary significantly depending on the facility processes operating on the day of sampling. If the annual sampling results in combination with the flow data indicate a revised annual bill to the Customer, the CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 11 - 1-2008 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 amount of the increase or decrease shall not exceed 25 percent. The 25 percent limitation is independent of any change in rates or charges to Rate Schedule S-2. (END) CITY OF PALO ALTO UTILITIES Issued by the City Council C(TY OF PALO ALTO Effective 11-1-2008 Sheet No ll NET ENERGY" METERING SERVICE RULE AND REGULATION 29 A.APPLICABILITY This Rule sclaedule is applicable to residential or commercial customers who own solar or wind turbine electrical generating facilities or hybrid systems of both located on customers’ premises, with capacity of not more than 1 megawatt and are intended to offset part or all of the customers’ own electrical requirements. Eligible customers ~4~s~’~,>sc4~P~under the above conditions must si~ a Net Energy Metering Agreement. B.TERRITORY: Net ener~ metering provisions apply_ev_~_.e~where ~corporated li~4s-~f-the city of Palo Alto provides electric service.a~~aed or I~ C.SPECIAL CONDITIONS: Metering Equipment Net energy metering shall be accomplished using a single utility meter capable of registering the flow of electricity in two directions. If the customer’s existing meter is not capable of measuring the flow of electricity in two directions, the customer is responsible for all expenses involved in purchasing and installing a meter that is able to measure electricity flow in two directions. Additional meters to monitor the flow of electricity in each direction may be installed with the consent of the customer, at the expense of CPAU. The additional meters can be used only to provide information necessary to accurately bill or credit the customer. Net Energy Metering and Billing Net Energy Metering is defined as measuring the difference between the electricity supplied by CPAU through the electric distribution system to the eligible customer- generator and the electricity generated by the eligible customer-generator and fed back into CPAU’s ’distribution system over a 12 month period. At the end of a 12 month period following the date of the final intercormection, and at each armiversary date thereafter, CPAU will bill the customer-generator for the net energy consumed during the 12 month period based on the average rate for the applicable class. In the event the energy generated exceeds the energy provided by CPAU during the 12 month period, no payment shall be made to the customer for the excess energy delivered to CPAU’s CITY OF PALO ALTO UTILITIES Issued by the City Council r~T¥ ~3F PALO ALTO Effective 11-1-2008 Sheet No, 1 NET ENERGY METERING SERVICE RULE AND REGULATION 29 distribution system. This condition may be modified if the customer has signed a contract to sell electricity to CPAU. CPAU shall provide every eligible customer-generator with net electricity consumed in~onnation on each regular bill. At the customer’s request, CPAU will permit the customer to pay monthly for the net energy consumed. 3.Interconneetion An eligible customer-generator must execute and comply with the requirements of CPAU "[nterconnection Agreement for Net Energy Metering". The customer-generator must meet all applicable safety and performance standards established by the National Electrical Code, the Institute of Electrical and Electronic Engineers, and accredited testing laboratories such as Underwriters Laboratories and as well as rules of the California Public Utilities Commission regarding safety and reliability. (END) CITY OF PALO ALTO UTILITIES ¯ Issued by the_ City Council Effective 11-1-2008 Sheet No. 2